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From YouTube: Safer-At-Home: Contactless Payment
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A
Hello:
everyone
we
can.
Why
don't
we
get
started
thanks
everyone
for
joining
us
here
today.
My
name
is
David
Carroll
and
I'm.
The
executive
director
for
the
greater
Englewood
Chamber
of
Commerce
as
the
safer
at
home
guidelines
were
released
on
may
5th.
We
got
a
lot
of
calls
and
a
lot
of
questions
from
local
businesses
asking
what
does
this
all
mean
for
their
business?
How
do
we
follow
these
guidelines?
A
How
are
we
going
to
move
forward,
and
so
we
heard
with
the
city
of
Englewood
to
come
up
with
these
webinars
and
the
city
has
been
a
wonderful
sponsor
and
so
first
of
all
let
me
thank
the
city
for
all
they've
done
to
make
this
happen.
Thank
you.
So
much
today
we
are
talking
about
contact
lists
or
touchless
payment
systems.
I
find
that
word
kind
of
hard
to
say
at
times,
but
it's
what's
in
the
guidelines,
and
so
what
does
all
that
mean?
A
It
includes
hardware
and
virtual
payments
websites
and
all
of
those
kind
of
things,
and
so
we
have
some
wonderful
speakers
today
to
try
to
kind
of
walk
us
through
some
options,
but
first
I'd
like
to
begin
today.
I'd
like
to
ask
our
mayor,
Linda
Olson,
to
maybe
share
some
words
of
encouragement
for
all
of
us
to
get
started
all.
B
Right
good
afternoon,
everyone
and
thanks
David
in
the
chamber
for
hosting
this
and
the
many
other
specific
topic
areas
that
you're
you
have
planned
coming
up.
I
just
think
it's
tremendous
I
just
got
off
a
phone
call
earlier
today
with
the
governor,
the
metro,
mayor's
caucus
meets
weekly
and
we
have
asked
the
governor
to
join
in
and
that
the
Metro
mayor's
is
a
group
of
38
mayor's
in
the
metro
area.
We're
all
part
of
a
caucus.
We
try
and
do
things
together.
B
Talk
together,
share
information
argue
a
little
bit
together,
which
we
did
little
bit
up
today,
which
is
always
good,
because
you
get
some
really
great
ideas
out
there
and
today
the
governor
was
on
with
us,
and
it
was
interesting
because
the
topic
that
came
up
was
largely
what
you're
talking
about
in
the
net
in
this
session
and
in
the
ones
to
come.
That
again,
I
want
to
thank
the
chamber
for
taking
the
lead
on
this.
B
You
want
to
make
sure
that
anybody
on
and
that's
going
to
be
listening
to
this
does
know
about
our
three
grants
to
assist
businesses.
I'm,
always
surprised
when
we
find
out.
We
have
a
business
that
doesn't
know
about
these
grants
and
we
want
to
make
sure
that
this
information
is
out
there
of
the
small
business
recovery
grants
four
thousand
dollars
for
new
applicants,
two
thousand
added
on
if
you've
got
one
before,
will
so
reapply
we're
gonna
we've
increase
that
by
another
chunk
of
money
that
council
approved
and
then
the
nonprofit
grants
is
something
new.
B
So
if
you
know
of
nonprofits
that
are
addressing
Co
bid
responses,
there's
specific
possibilities
there
and
then
$500
reopening
and
marketing
grant
for
those
who
have
been
closed
during
this
time
to
try
and
help
take
the
edge
off.
Is
you
have
to
do
a
number
of
things
around
making
it
safer
for
everybody?
B
Anything
from
you
know
buying
masks
to
these
contactless
kind
of
operations,
and
then
the
one
that
came
up
today
with
the
governor
is
all
around
this
patio
seating
and
how
do
we
do
outside
opening
and
we
had
quite
a
conversation
and
he's
very,
very
encouraged
and
think
when
we're
going
to
be
able
to
do
this
pretty
easily?
Unfortunately,
after
he
got
and
I
like
this
is
being
videoed,
it's
gonna
be
put
out
there
right.
He
wants
it
to
happen.
There
is
no
doubt
in
my
mind
that
he
wants
it
to
happen.
B
Unfortunately,
the
alcohol
and
liquor
licensing
arm
of
the
government
isn't
quite
as
prepared
for
it
as
I
think
he
thinks
they
are.
So
we
are
trying
to
push
very
hard
at
the
state
level
where
some
things
need
to
be
loosened
up.
We
can
do
some
things
on
the
city
level,
which
I
think
you
know
we
can
do
an
emergency
order
and
suspend
some
things,
but
that
can't
go
on
forever.
So
we
need
the
state
to
back
it
up,
so
we
agreed
today.
B
What
we
think
is
happening
is
that
he
doesn't
necessarily
know
what's
happening
in
the
you
know.
Sort
of
the
bureaucracy
of
it,
which
I
mean
that
not
in
a
negative
way,
I
just
mean
that
in
the
administrative
process
and
that
perhaps
there's
some
miscommunication
or
urgency
that
has
not
been
communicated.
B
So
we
are
sending
a
letter
to
him
again
after
our
meeting
today
to
give
him
very,
very
specific
areas
where
we're
fine
being
a
challenge
in
the
local
reopening
of
particularly
patio
areas,
alcohol,
food
trucks
that
might
have
both
other
kinds
of
things,
so
the
city
is
working
on
it,
we're
trying
to
help
increase.
You
know
food
truck
activity
and
open
air
and
farmer,
market
type,
settings
and
wave
requirements
for
use
of
parking,
lots
and
parking
permits,
and
those
kinds
of
things
to
make
it
all
happen.
B
I
think
council
is
totally
behind
this
happening
as
well
as
long
as
we
can
do
it
with
some
kind
of
reasonable
distance
scene
and
care
for
one
another
in
this
process,
so
that
we
don't
end
up
back
in
the
same
place.
We
were
last
month.
None
of
us
wants
that
to
happen.
The
other
piece
of
good
news
that
I
asked
the
governor
today
is:
what
is
the
plan
if
we
have
a
spike
again,
because
everyone's
saying
we're
going
to
have
it
part
of
the
spike
will
be
because
we
have
a
lot
of
testing.
B
That's
going
on
and
a
big
thanks
to
the
governor
for
going
to
Washington
last
week
pushing
very
hard
with
the
president
to
get
more
testing
and
more
strategy.
He
we
have
a
lot
more
testing
in
the
state
of
Colorado,
know
much
more
in
the
infrastructure
to
do
it.
So
that's
gonna
mean
that
it's
gonna
go
up,
but
then
how
to
respond
to
that
increase,
knowing
whether
or
not
that's
just
a
lot
more
testing
being
done,
are
people
testing
and
coming
out
more
positive?
B
B
This
disease
is
not
really
anything
I
think
we're
gonna
be
in
bad
shape,
so,
whether
you
believe
it
or
not
go
with
the
yes,
because
you
will
make
it
a
lot
easier
for
the
rest.
I
just
can't
have
people
doing
what
you've
been
seeing
in
the
news
that
will
not
be
useful.
We
don't
we
don't
want
to
go
back
to
any
kind
of
restrictions.
I
want
you
all
to
be
open.
A
Thank
you
very
much
and
let
me
put
a
plug
in
for
the
city
as
well.
I
I
would
say
if
you're,
a
local
business
and
you're
watching
this
and
and
you
need
some
help,
you
know
please
come
to
the
chamber.
Come
to
the
city.
They've
been
bending
over
backwards
to
help
all
the
businesses
out
there,
and
so
it
has
really
been
great.
Not
only
through
these
grants
and
trying
to
do
the
best
we
can
helping
us
get
this
information
out.
So
thank
you
very
much
for
that
mayor
Olson.
A
So
let
me
move
forward
a
little
bit
as
I
was
trying
to
wrap
my
head
around
again,
this
contactless
touchless
payment.
What
does
that
all
mean?
I
happen
to
have
a
conversation
with
our
next
speaker,
Kim
Smith
of
Heartland,
Payment,
Systems
and
Kim
shared
some
I
guess
some
ideas
or
some
new
hardware
that
is
out
there
to
make
this
a
little
bit
easy
for
us
to
work
out,
and
so
I
asked
him
to
come
share
that
with
all
of
you.
So
please
let
me
introduce
Kim
Smith
of
Heartland
Payment
Systems
thanks
Kim.
C
Hi
everybody,
my
name
is
Kim
Smith
and,
like
David
said
I'm
with
Heartland
Payment,
Systems
and
first
and
foremost,
I
have
to
just
put
this
disclaimer
out
there
I'm
working
from
home,
and
so
my
dog
thinks
the
minute
I
sat
down
that
it's
an
open
invitation
for
him
to
get
on
my
lap,
so
I
have
a
5-pound
Pomeranian
sitting
on
my
lap
right
now.
If
you
see
him
moving
around,
that's
he
just
wants
to
be
a
part
of
it.
I
guess
so.
C
At
any
rate,
you
know
right
now.
Businesses
are
having
to
adapt
to
new
realities
of
our
world.
One
of
those
realities
is
that
safety
matters
just
as
much
as
the
services
or
the
products
that
merchants
provide.
Our
merchants
have
to
take
measures
now
to
protect
all
of
their
customers
and
their
employees,
and
those
that
are
doing
so
are
really
demonstrating
that
they
care
about
the
people
that
are
essential
in
keeping
their
doors
open.
C
So
some
of
the
things
that
we've
done
to
help
out
with
all
this
and
I
guess
I
shouldn't
say
that
any
of
this
is
new,
because
it's
really
not
one
thing
that
I'm
seeing
right
now,
that's
very
popular
with
restaurants,
because
we're
all
talking
about
restaurants
right
now
getting
opened.
So
what
we're
seeing
with
restaurants
and
I-
don't
know
if
you
can
see
this
is
iPads,
so
restaurants
are
wanting
to
expand
out
to
their
patio,
but
is
it
really
efficient
for
their
servers
to
be
running
back
and
forth?
C
You
know
going
back
and
forth
to
the
point-of-sale
system
taking
orders
that
way,
so
we
have
a
system
that
works
with
iPads.
The
server's
can
take
it
right
out
to
the
patio
and
there
have
I've
seen
a
couple.
Restaurants
stress
about
not
having
you
know
the
capability
to
get
reception
out
on
the
patio
and
that's
something
that
we
can
work
around
as
well.
C
But
the
iPad
system
is
one
thing
right
now
for
restaurants,
that
has
been
a
tremendous
help
or
will
be
I
guess
I
should
say:
we've
got
lots
of
restaurants
that
have
been
using
it
in
the
past,
so
it
makes
it
very
quick
for
them.
Customers
can
actually
sign
on
there,
so
they
can
do
a
printed
receipt.
We've
also
gone
as
far
as
to
set
up
little
portable
carts
for
some
of
these
restaurants
with
the
larger
patio,
so
they
can
have
a
little
makeshift
point-of-sale
system.
C
You
know,
along
with
condiments
and
stuff,
like
that,
on
this
cart
from
just
kind
of
fish
it
around.
So
that's
one
thing
for
restaurants:
that's
gonna
work
very
well
on
their
patios
another
little
device
that
we
have
that
works
with
point-of-sale
systems.
Is
this
little
device?
It's
called
the
packs,
a
nine
twenty
is
what
we
call
it.
If
you
want
to
be
technical
about
it,
it
works
on
Wi-Fi.
It
does
integrate
again
with
many
point-of-sale
systems.
The
cool
thing
about
this
one
is
servers,
can
take
the
order
right
on
it.
C
Just
like
they
can
the
iPad
this
one
prints
a
receipt
right
at
the
unit.
So
the
servers
don't
have
to
run
back
and
forth,
it's
small
enough
that
it
can
fit
in
their
pocket.
It's
not
heavy
at
all
and
there's
a
handful
of
other
things
they
can
do
on
here.
Of
course,
on
all
devices
you
know,
tips
are
programmed
right
in
so
that's
that's,
never
anything
to
be
worried
about,
but
this
is
a
great
little
device
here.
C
We
also
have
now
going
back
to
this.
This
particular
device
is
great
for
restaurants.
It
is
great
for
bars
and
it
can
work
in
any
other
type
of
a
setting
any
other
retail
study.
It
also
works
great
for
food
trucks,
delivery,
so
plumbers,
electricians
things
like
that
as
well
HVAC.
So
this
this
is
a
cool
little
unit.
Here.
This
unit
is
a
little
pricier.
By
the
way
everything
I'm
showing
you
today
is
super
cost
effective,
not
expensive.
This
one
is
is
a
little
higher
in
price.
C
We
have
these
pin
pads.
You
probably
see
these
all
now
this
is
a
corded
pin
pad,
of
course,
I
don't
have
it
plugged
in.
It
sits
right
on
the
counter.
I
just
set
one
up
this
morning
for
a
veterinary
clinic,
and
they
actually
have
this
on
the
customer
side
of
their
Plexiglas.
So
you
start
the
transaction
customer
inserts
their
card
customer
will
actually
even
put
in
their
tip
amount
and
then
they'll
sign
pull
out
their
card
customers
on
their
way.
Very
quick,
very
efficient
again.
C
C
One
other
thing
I
want
to
mention
is
every
system
that
we
have
is
contactless
and
I
know,
there's
a
lot
of
folks
that
don't
really
know
if
their
card
is
one
that
you
can
just
tap.
You
know
I
mean
devices
just
like
this
one.
You
can
actually
just
tap
your
card
and
it
will
take
payment
that
way.
Just
like
Apple
pay,
Google
pay,
all
of
our
devices
do
accept
Apple
pay,
Google
pay
and
contactless
cards.
C
I
do
want
to
show
you
real,
quick,
though
what
a
contactless
card
looks
like
you
may
have
one
in
your
pocket
right
now
or
your
bank
may
not
have
issued
you
a
contactless
card,
let's
see
so
this
one.
This
is
my
American
Express
card
and
I.
Don't
know
if
I'm
on
the
camera
they're
not,
but
there
is
it's
like
a
little
Wi-Fi
signal
there.
It's
just
kind
of
like
four
stripes
sideways.
C
If
you
have
that
on
your
card
either
on
the
front
of
your
cart
or
on
the
back
of
your
card,
that
means
that
it
is
contactless
and
you
can
actually
just
tap
your
card
on
any
unit
and
when
you're
out
and
about
at
a
business,
you
can
ask
if
you
are
set
up
to
take
Apple
pay,
Google
pay
or
just
a
contactless
card.
You
can
ask
them,
because
that
means
you
don't
have
to
insert
your
card.
C
This
unit
is
a
little
mobile
unit
that
we
have.
This
is
the
actual
unit
here
itself
and
then
this
is
the
stand
again.
It
is
contactless
something
like
this.
Super
inexpensive
I
set
up
a
lot
of
these
and
Hair
Salons
nail
salons
Medi,
spas
they
connect
by
bluetooth,
so
they're
there's
no
wires.
There's
no
cards!
C
You
can
use
this
on
your
eye
for
the
app
I
should
say
on
your
your
phone,
whether
it
be
Google
there
I'm,
sorry,
whether
it
be
Droid
or
Apple,
or
you
can
use
it
on
an
iPad
and
turn
it
almost
into
a
full-blown
point-of-sale
system,
because
it
will
do
inventory
tracking
as
well.
So
again,
many
spas,
landscapers
HVAC.
C
C
While
you
know
the
iPad
and
and
point-of-sale
system
might
work
best
for
others,
so
I'm
here
for
questions,
if
you
want
to
talk
things
through
kind
of
see,
what
what's
best
for
your
your
business
and
and
cost
again,
nothing
I
have
here
is
very
expensive
at
all.
In
getting
back
to
business,
I
would
say
that
getting
one
of
these
systems
set
up,
for
you
is
probably
one
of
the
easiest
things
you're
going
to
have
to
do.
You
know
again:
stron
sandbars
are
needing
to
spread
out,
their
tables
expand
their
patios.
A
Great
Thank,
You
Kim,
would
you
I
guess
one
of
the
things
we
could
do
is.
Would
you
put
your
contact
information
in
the
the
chat
and
in
anybody
from
there
could
could
grab
there?
If
we
don't
have
any
questions
now,
but
we'll
just
start
we'll
see
if
we
have
any
towards
the
end,
but
thank
you
again
for
that.
Our
next
presenter,
you
may
recognize
from
talk.
We
had
one
of
our
idea:
labs
called
Instagram
for
business.
It
was
a
very
popular
talk,
erica
holly
of
viviĆ³.
So
again,
I
was
I
was
looking
at.
A
How
do
we
implement
a
virtual
payment
system?
How
is
this?
How
is
this
going
to
work
with
being
on
the
web
and
I
asked
Erica
if
she
might
share
some
of
the
best
practices
on
on
driving
customers
to
our
online
business,
and
that
doesn't
mean
just
our
website,
but
social
and
all
kinds
of
things
out
there
Eric
has
been
a
great
member
and
a
great
partner,
and
she
said
absolutely
and
and
said.
Let
me
in
fact
include
one
of
my
colleagues
from
soaring
technologies,
Justin
Davis,
so
let
me
give
it
back
to
them.
B
A
C
D
All
right
are
you
able
to
see
my
screen
now?
Okay,
perfect,
all
right!
Well,
one
of
the
things
that
we
really
wanted
to
talk
about
today
is
making
sure
that,
as
businesses
are
trying
to
reopen
their
doors,
that
it's
easy
to
make
sales,
so
not
only
for
the
restaurants
but
any
other
retail
or
brick-and-mortar.
D
That's
dealing
with
sales,
it's
probably
facing
some
challenges
and
how
to
make
sure
that
they're
able
to
still
do
that
online,
so
I
brought
in
Justin
today
because
he
actually
awnsering
technologies
and
they
are
a
website
developer
and
an
app
developer,
and
what
I
do
on
the
social
side
has
really
helped
businesses
kind
of
bridge
the
gap.
So
today
we're
gonna
talk
about
a
couple
of
different
things
here,
we'll
get
to
our
contact
information
a
little
bit
later,
but
Justin.
You
want
to
introduce
yourself
really
quickly.
E
Yeah
I'd
be
happy
to
how's
everybody
doing
I
am
a
managing
director
of
soaring
tech.
We
built
custom
own
websites
and
apps,
as
Erica
mentioned.
You
know
we
partner
with
marketing
companies
and
marketing
partners
like
Erica
to
kind
of
guide.
You
know
marketing
strategy
and
then
we
kind
of
do
all
the
kind
of
backend
techie
stuff
to
make
it
all
make
it
all
happen.
So.
D
Wonderful,
thank
you
yeah
and
I'm
sure
that
there's
gonna
be
some
Q&A,
so
we'll
just
dive
right
into
this
today.
Obviously,
contactless
is
websites
people
being
able
to
shop
directly
from
their
mobile
phones
or
their
homes
and
connecting
with
you,
so
Justin's
gonna
kind
of
walk
us
through
some
of
the
great
DIY
website
platforms
that
make
it
easy
to
get
your
business
on
the
line
into
the
sell
products
online
and
then
I
will
cover
some
of
the
social
platforms
and
the
major
changes
that
have
recently
happened
in
the
market.
E
Yeah,
so
you
know
there,
there
are
obviously
a
ton
of
e-commerce
solutions
out
there.
Some
of
them
are,
you
know
very
much
meant
for
large
businesses,
and
some
of
them
are,
you
know
very
kind
of
expensive
custom
solutions,
and
what
we're
gonna
do
is
focus
on
things
are
a
little
bit
more
accessible,
a
little
bit
more
DIY
friendly,
small
business
friendly.
So
I
think
that
you
know
you
may
have
heard
of
some
of
these.
Obviously
I'm
sure
you've
heard
WordPress
we'll
get
to
that
in
a
moment.
But
what
we've?
E
What
we've
found
is
we're
actually
pointing
a
lot
of
our
clients
if
they
don't
have
a
larger
need
to.
You
know
to
Shopify
and
similar
similar
types
of
resources,
because
Shopify
allows
you,
without
a
lot
of
technical
knowledge,
to
set
up
a
shop,
cart
set
up
a
store.
You
know
to
process
payments
for
items,
there's
even
a
bit
of
inventory
management
and
things
like
that
without,
without
necessarily
having
to
involve
an
IT
person
or
a
web
developer.
E
E
Has
these
kind
of
plugins
that
you
can
use
to
extend
the
functionality
of
Shopify
again
without
necessarily
having
to
involve
an
IT
person
or
web
developer,
although
that
can
help
with
the
setup
of
Shopify,
and
then
there
are
certain
certain
kind
of
more
techy
types
of
things
you
can
do
with
Shopify,
where
I
would
recommend
you.
Can
you
certainly
talk
to
talk
to
your
web
developer
or
IT
person
about
that
Squarespace
and
Wix
are
kind
of
similar.
They
both
have.
You
know,
store
options.
E
E
Wordpress
is,
is
probably
a
little
bit
more
robust
in
terms
of
if
you
want
to
host
your
own.
This
is
definitely
something
you'd
want
a
web
developer
to
help
you
set
up.
Wordpress
does
offer
its
commerce
solution
through
WooCommerce,
which
is
a
wordpress
plugin.
It
is
pretty
robust
for
a
small
business.
I.
Think
it's
gonna
probably
be
more
than
what
you
guys
would
need
to
to
get
online.
There
are
also
options
for
selling
on
other
marketplaces
like
like
Amazon
at
sea.
E
That
sort
of
thing
amazon
has
a
couple
of
ways
you
can
do
that
there's
fulfilled
by
Amazon,
which
is
which
is
basically,
they
warehouse
your
stuff
and
they
handle
the
shipping
and
all
that
distribution
and
stuff
they
take
a
nice
fat
cut.
For
that,
so
just
be
prepared
to.
You
know,
be
careful
about
your
margins
on
that
one,
but
you
know
these
can
be
a
great
way
to
start
getting
your
products
out
there
as
well.
E
Mccann
get
really
complicated.
If
you
have
a
lot
of
inventory,
you
do
want
to
have
a
kind
of
a
robust
inventory
management
plan
or
in
software
to
back
that
up.
It's
something
that
you
know
is
built
into
Shopify
and
just
in
these
other
platforms.
But
the
trick,
then,
is
centralizing
that
data
and
getting
it
maybe
into
your
accounting
system.
You
know
that
could
that
can
get
a
little
a
little
tricky.
We
won't
get
into
all
that
kind
of
crazy
stuff
there.
E
But
if
you
have
simple
inventory
needs
you
know
and
you're,
not
not
super
concerned
about
having
to
centralize
it
all
in
your
accounting
system.
You
know
things
like
Shopify
are
gonna,
be
gonna,
be
great
options
for
it.
So
with
that
actually
I
think
I'm
gonna
turn
it
back
to
Erica,
because
she
is
way
more
qualified
than
I
am
to
talk
about
social,
so
well,.
D
And
I
also
just
wanted
to
add
into
that
a
lot
of
these
overlap
in
certain
ways
so,
for
example,
the
WordPress
and
WooCommerce.
That's
something
that,
if
you're
building
an
inventory
and
putting
your
website
online
and
letting
people
shop
there,
it
can
even
be
used
to
some
of
the
devices
that
Kim
has,
because
we
can
use
the
Heartland
Payment
Systems
to
make
sure
that
we're
connecting
everything.
So
all
of
this
up
actually
integrates
together
in
a
lot
of
different
ways
similar
to
that
Shopify
is
another
solution.
D
So
this
is
a
real
big
game-changer
for
businesses
that
are
trying
to
get
their
products
online
and
we'll
kind
of
go
through
that,
but
first
just
kind
of
to
just
them
back
into
the
website
pieces
as
a
business
that
is
going
to
be
out
there
trying
to
engage
with
people
and
make
sure
that
you're
able
to
do
sales
again
having
something
that
is
as
simple
as
a
wordpress
website,
a
Wix
website.
With
all
of
your
contact
information.
D
D
That's
kind
of
a
rework
of
the
last
discussion
so
again,
Facebook
just
announced
a
whole
new
platform
where
they
make
it
really
simple
for
businesses
to
create
online
shops
straight
through
their
Facebook.
So
in
order
to
have
a
Facebook
shop,
a
business
has
to
have
physical
items
to
sell
so
you're
not
going
to
be
setting
the
services
up
on
a
store.
You're
gonna
have
to
agree
to
their
merchants
terms.
D
Have
a
valid
US
bank
account
that
we
can
share
the
month
or
the
transfer
the
money
to
you
and
then
have
a
tax
identification
number
once
you
have
all
of
that,
it's
really
simple
to
go
in
and
create
a
Facebook
shop,
and
there
are
a
ton
of
advantages
to
doing
it.
There
first
of
all,
you're
able
to
appear
in
marketplace.
D
So
if
you're
selling
products
locally,
it's
going
to
show
up
in
different
areas
instead
of
just
through
your
Facebook
feeds,
people
can
search
for
your
products
and
whether
it's
geolocation
or
by
keywords
and
another
great
thing,
is
that
Facebook
now
is
a
full
platform
that
allows
you
to
catalogue
all
of
your
products
and
then
also
share
them
on
Instagram
and
we'll
get
into
that
a
little
bit.
But
another
thing
that
I
really
like
about
these
book
shops
that
just
helps
it
be
a
little
bit
more.
Engaging
and
interactive
is.
D
If
somebody
is
going
through
your
catalog
and
shopping
as
a
consumer,
they
have
the
option
to
immediately
message.
You
ask
you
questions
and
as
long
as
you're
there
to
respond
that
instant
response
can
be
something
that
really
helps.
You
close
that
gap
a
little
bit
more
quickly,
so
to
set
up
your
business
for
Facebook.
First
of
all,
on
Facebook
and
Instagram,
you
have
to
have
business
profiles,
so
that's
gonna
be
a
really
big
thing
for
you
to
look
at
and
make
sure
you're
not
working
off
with
a
personal
profile.
D
If
you
need
help,
setting
up
a
business
profile,
reach
out
to
me
can
help
kind
of
walk
you
through
about
steps,
but
once
you
have
a
business
profile,
you
can
go
into
the
settings
and
you
can
actually
change
your
templates
and
tabs,
which
will
just
change
the
view
of
all
of
the
tabs
that
you
have
available
to
you
from
services,
which
is
the
default
to
either
business
or
shopping.
If
you
change
it
to
shopping,
you
will
immediately
have
a
shopping
tab.
That
starts
to
appear
on
your
page
from
there.
D
D
D
Then
again,
those
products
from
your
Facebook
catalog
will
automatically
be
available
to
your
Instagram
catalog,
and
one
thing
that
that
does
it
makes
it
really
really
easy
for
you
to
create
posts
to
create
stories
to
create
live
videos,
and
you
can
actually
tag
your
products
in
there.
So
people
can
interact
with
them,
they
can
engage
with
them,
and
this
again
is
something
that's
completely
new
to
Facebook
and
Instagram.
As
of
this
week,
is
that
great
collaboration
between
the
two
platforms
they
make?
D
So,
once
your
content
wants,
all
of
your
products
are
put
into
your
catalogue,
then
you're
able
to
go
out
and
market
those
and
target
individuals,
specifically
based
on
their
interests
or
demographic
here,
are
some
examples
of
ways
that
some
of
the
actual
products
that
are
put
into
a
Facebook
catalog
can
be
viewed
through
Instagram.
This
is
an
example
of
a
post
where
there
are
three
different
products
that
have
been
tagged
and
you
can
see
the
new
products
down
at
the
bottom.
D
So
it
doesn't
necessarily
need
to
completely
replace
anything
I
think
it's
a
great
complement
and
having
a
good
ecommerce
website,
but
it
is
a
great
way
to
again
use
this
data
and
these
insights
to
really
target
your
audience,
and
you
can
spin
up
an
online
shop
really
quickly
if
you
need
to
and
again
this
was
a
really
high-level
overview,
so
we're
open
to
taking
some
Q&A
on
this
and
then
jumping
back
into
any
other
discussions
that
we
need
to
have
on
these
pieces.
I.
A
Have
it
I
have
a
question
guys
for
you:
does
how
so
you've
got
a
Facebook.
You've
got
an
Instagram
and
you've
got
a
you've
got
your
website.
They
do.
They
all
need
to
kind
of
I
would
guess
they
all
need
to
work
together
in
some
format,
because
it's
and
is
the
inventory
then
sit
on
your
website
and
that's
what
Facebook
and
Instagram
are
fine.
A
D
That's
where
it
can
get
a
little
bit
more
complicated.
So
that's
where
Joseph
was
talking
about
some
of
those
different
inventory
managers.
You
would
probably
still
have
a
system
to
manage
your
inventory
and
that
in
most
cases,
can
be
directly
incorporated
into
your
Facebook
catalogue.
So
you
can
put
the
quantity
that
you
have
in
there.
You
can
track
it
through
sales
that
way,
but
if
you're
also
doing
it
through
your
website,
then
you
need
to
make
sure
that
you
are
compiling
that
data
too
and
for
accuracy
and
that's
something
that
again
with
justin
services.
A
So
if
we
have
any
other
questions,
if
you
want
to
put
them
in
the
chat
as
mayor
Olson
had
mentioned,
we
are
we
are
recording
this,
and
so
this
information
is
going
to
be
on
our
YouTube
channel
and
the
city's
YouTube
channel
and
will
be
available
for
lots
of
other
folks
looks
like
we
have.
Some
folks
are
just
saying
thank
you
so
I'm,
guessing
with
that,
we
will.
A
We
are
done
for
now.
I
want
to
thank
all
of
our
our
guests,
Kim
from
Hartland
and
Justin
and
Erica.
Thank
you
guys
so
much
for
sharing
that
information.
That
was
a
lot
of
good
information
in
a
short
time
and
just
to
let
you
know
that
our
we
have
three
more
in
this
series
and
our
next
one
will
be
next
Tuesday,
May,
26th
and
we'll
be
talking
about
best
practices
for
Cova,
Dean
signage.
All
right,
thank
you
all
take
care.
Thank.