►
Description
Minneapolis Ways & Means Budget Hearing
B
Thank
you.
Thank
you
very
much,
chair
quincy.
It's
a
pleasure
to
be
here
and,
as
you
mentioned,
we'll
be
hearing
from
all
the
departments
that
report
to
the
coordinator
today
and
so
in
the
morning
we'll
be
hearing
from
intergovernmental
relations.
The
city
coordinator,
program
areas,
3-1-1
communications
and
neighborhood
community
relations
in
the
afternoon
you'll
be
hearing
from
hr,
finance
and
property
services,
as
well
as
the
convention
center
and
meet
minneapolis.
B
The
coordinator
function
really
is
responsible
for
providing
the
administrative
management
systems
of
the
city,
and
so
we
are
pleased
to
talk
about
how
we're
doing
that
in
an
effective
and
efficient
way,
and
even
in
the
last
six
months,
the
coordinator
areas
have
thought
through
how
we're
going
to
do
that
and
the
values
that
we
bring
to
that
work,
be
collaboration,
transformative
and
results.
Driven,
so
you'll
see
that
embedded
in
all
the
presentations
that
you'll
be
hearing
today
with
that
I'll
pass
it
off
to
our
deputy
city
coordinator,
great.
A
C
Today,
just
a
high
level
org
chart
and
you'll
see
on
the
right
hand,
side
all
the
coordinator
departments
listed
out,
and
if
you
I'm
happy
to
answer
questions
for
any
of
the
slides
presented
here,
I'm
going
to
try
to
focus
the
bulk
of
my
comments
to
those
items
that
are
change
items
in
the
budget
for
this
year
as
we
move
forward
here
is
a
high-level
budget
summary
of
the
coordinator's
office,
and
this
includes
intergovernmental
relations.
Our
steadfast
leader
in
rgr
gene
renee
was
unable
to
be
with
us
today.
C
Intergovernmental
relations
is
our
legislative
arm
here
in
the
city,
and
I
will
say
that,
having
moved
here
a
year
ago
into
this
position,
it
is
clear
to
me
how
invaluable
a
service
igr
folks
provide
both
with
grant
management,
federal
government
funding,
our
regional
partnerships
and
so
forth.
They
are
just
a
critical
component
of
just
about
every
area
that
we
do,
and
it
has
been
clear
to
me
in
working
with
gene
how
much
more
we
need
to
continue
to
make
sure
that
we
integrate
igr
in
all
of
our
big
enterprise
initiatives.
C
They
do
not
have
a
change
request
in
this
budget.
Here's
a
high
level
summary
and
we
move
into
strategic
management
and
administration
to
the
extent
intergovernmental
relations
is
a
legislative
arm.
I
would
say
that
in
the
coordinator's
office,
the
strategic
management
and
administration
is
the
strategic
advising
and
consulting
arm
of
the
city.
C
We
provide
a
series
of
services
here
and
it's
where
our
results
management
is
housed,
where
continuous
improvement
and
project
facilitation
is
housed
and
with
the
movement
of
jeff
schneider.
Who
many
of
you
know
is
a
long
time
city
employee
into
the
city
coordinator's
office.
Our
policy
research
arm
is
also
now
embedded,
and
that
makes
a
nice
trinity
of
services.
I
think
that
really
is
meant
to
add
value
to
departments
as
we
move
forward
again.
This
is
a
general
slide
of
our
strategic
management
administration.
C
A
note
here
to
our
this
represents
a
2012
coordinator
management
survey.
I'll
only
note
that
we
are
actually
in
the
midst
of
doing
a
new
survey
and
we
hope
to
issue
that
before
the
end
of
the
year,
as
we
really
think
about
to
spencer
cronk's
comments
beforehand,
that
we're
really
trying
to
tailor
it
to
be
actionable,
but
also
to
show
how
we
can
be
collaborative
transformative
and
results
driven.
So
there
will
be
more
on
that
in
the
months
to
come.
C
Our
first
enhancement
or
change
item
request
involves
strategic
management
and
continuous
improvement
of
all
the
services
that
we
provide
in
the
coordinator's
office.
I'd
say
that
this
is
the
one
that
is
in
highest
demand
and
the
one
for
which
we
are
invariably
in
a
position
to,
unfortunately,
have
to
say
no
to
at
times
because
of
lack
of
resources.
C
We
hear
often
if
we
could
only
clone
jody
mullen
our
hanson.
We
would
be
in
a
much
better
position
to
respond
to
some
of
these
requests,
and
cloning
is
not
exactly
what
we're
going
for,
but
certainly
adding
capacity
to
her
services
is
where
we're
asking
for
so.
Our
first
enhancement
request
is
really
two-fold:
it
is
really
aimed
at
forty-five
thousand
dollars
for
programming
and
about
it's
one,
fte
about
99
a
little
under
100
000
for
a
full-time
fte
to
really
expand
the
capacity.
A
Excuse
me
just
one
second,
before
you
move
that
slide,
I
was
looking
at
the
budget
summary
and
you've
said
you
just
talked
about
a
an
additional
staff
person.
This
is
a
full-time,
ongoing
staff
person.
Yes,
then,
you
mentioned
45
000
for
program
support
in
some
way.
Where
is
that
shown
on
the
budget?
Summary?
Is
that
embedded
somewhere
that
I'm
it.
C
In
the
in
the
budget
summary
oh
cherokee
in
the
budget
summary
under
strategic
management
and
continuous
improvement,
it
is
combined.
So
what
we
had
thought
about
was
roughly
about
a
hundred
thousand
dollars
that
includes
benefits
and
so
forth,
for
an
fte
plus
about
forty
five
thousand
dollars
for
programming,
and
so
it's
just
combined.
A
C
By
way
of
example,
of
some
of
the
projects,
and-
and
it's
really
amazing
when
we
were
compiling
this
list-
the
amount
of
projects
that
staff
is
working
on-
and
this
is
both
in
the
continuous
improvement
arena
as
well
as
our
results.
Folks,
you
can
really
see
the
breadth
of
projects
as
we
continue
to
see
enterprise
large-scale
initiatives
coming
across
the
board.
So
in
this
past
year
they've
been
working
on
night
time,
mobility
management
plan,
the
supplier,
diversity
project,
some
work
in
regulatory
services.
C
They
were
instrumental
in
helping
the
transgender
issues.
Work
group
do
a
work
plan.
Earlier
this
year,
they're
currently
helping
public
works
with
their
street
paving
assessment
project.
They
were
instrumental
in
helping
us
facilitate
the
sick,
leave
conversations
and
we'll
also
be
tapping
them
in
for
minimum
wage
they're.
C
We've
had
two
date:
five
city
goal
results,
roundtables
we've
had
over
164
attendees
and
we've
had.
Additionally,
nine
department
results
to
date
and
one
more
that
will
be
forthcoming
that
focuses
on
the
coordinator
department,
so
there's
a
breath
of
work
here
and
that
additional
money
will
allow
us
to
continue
with
the
demand
that
seems
to
be
ever
growing.
C
Our
next
change
item
request
centers
around
enterprise
communications
and
having
been
part
of
some
council
presentations
in
the
past
year.
I
know
that
other
departments
have
mentioned
this.
We
have
created
a
group
of
people
on
engagement,
design
team
that
is
comprised
of
several
of
our
department
partners,
communications
and
cr
arts
and
culture,
equity
and
inclusion
city
clerk,
and
to
really
and
make
a
one-stop
shop
for
departments
as
we
move
forward.
C
It's
really
aimed
at
thinking
about
the
equitable
impacts
and
community
engagement
in
a
different
way,
but
also,
frankly,
from
a
pragmatic
point
of
view,
it's
just
more
efficient
to
have
a
group
centered
on
figuring
out.
What
are
your
needs
for
initiatives?
What
are
your
community
engagement
needs?
What
are
your
outreach
needs?
What
are
your
marketing
material
needs
and
to
think
about?
How
are
we
consistent
across
the
board?
It
is
a
strategy
that
we
started
last
year
and
certainly
one
in
which
we
continue
to
leverage
as
we
move
forward.
C
The
talking
and
teaching
campaign
has
been.
We
have
been
in
minneapolis
one
of
the
only
municipalities
who
have
really
been
at
the
forefront
of
this
campaign,
and
it
has
been
really
tremendous
to
see
the
progress
as
we
move
forward
on
this
slide,
I
show
a
little
bit
about
the
leveraging
and
the
outreach
results
that
we've
talked
about
that
campaign,
but
I
also
want
to
highlight
to
the
left
some
of
the
projects
as
we
see
in
this
enterprise
communications
approach,
some
of
the
projects
that
are
really
coming
to
this
group
and
again
the
main.
A
I'd
just
like
to
note,
this
is
beyond
just
what
the
communications
department
is
doing.
Yes,
it's
really
is
supporting
the
work
of
other
departments
that
don't
have
an
expertise
in
communications.
It
really
brings
in
more
enterprise-wide,
as
it
suggests,
I'm
looking
a
lot
at
public
works
projects
that
are
out
there
and
we're
looking
about
how
to,
and
it
all
ties
back
to
the
goals
and
strategies
for
the
city
in
the
first
place.
A
C
But
it
really
focuses
in
our
case
on
other
additional
sources
of
stress
and
shocks,
and
one
of
the
interesting
things
we
just
had
a
conversation
with
the
rockefeller
foundation
was
that
they
actually
chose
us
because
we
weren't
coastal
in
a
way
that
they
chose
us,
because
we
represented
a
different
type
of
stressor
and
a
different
type
of
viewpoint
towards
urban
resiliency.
That
they're
really
interested
in
supporting
the
150
000.
Allow
us
to
hire
a
chief
resilience
officer
and
to
really
think
about
a
holistic
strategy
again
beyond
just
climate
change
and
natural
disasters.
C
C
The
next
initiative,
and
again
this
is
in
years
past.
The
coordinator's
office
has
been
responsible
for
the
oversight
of
various
enterprise
partnerships
and
endeavors
I'll
say
that
last
year,
when
we
spoke
about
it,
we
had
talked
about
kicking
off
a
group
to
really
look
at
this
in
depth
and
we,
as
often
we
tend
to
do,
go
big
and
so
this
fall.
We
are
expected
to
see
a
report
done
not
just
for
the
coordinator's
office
but
citywide
and
enterprise-wide
a
review
of
reports
done
for
partnerships
and
memberships.
C
And
finally,
in
this
particular
area,
under
strategic
management
and
administration,
we
have
city-wide
events.
It
is
a
topic
that
I
believe
everybody
is
aware
of.
We
have
become
or
are
becoming
a
destination
city
for
a
variety
of
events,
but
with
that
comes
some
necessary
requirements
to
figure
out,
how
do
we
coordinate
better?
C
Wanna
highlight
briefly
the
innovation
team,
and
while
they
do
not
have
a
change
item
request,
there
is
a
matching
requirement
under
the
innovation
team
grant.
That
is
yet
to
be
determined
not
for
lack
of
our
work,
but
bloomberg.
Philanthropies
is
actually
changing
the
way
in
which
they
manage
some
of
these
grants,
and
so
we're
still
in
communication
and
conversations
with
them
about
what
that
matching
requirement
can
be.
I
will
only
highlight
that
they
will
be
presenting
and
we're
working
with
council
member
goodman's
office
to
think
about
a
presentation
at
cdrs
about
the
innovation
team.
C
So
I
wanted
to
highlight
some
of
their
work
and
just
say
that
I've
included
some
results
measures
in
there,
some
which
you
may
have
heard
before
about
their
channel
their
initial
rental
housing
challenge
that
we've
shared,
but
also
they
are
now
at
the
bottom
of
the
screen,
working
on
an
economic
development
and
how
to
increase
minority
and
immigrant
owned
businesses.
They
have
just
now
right,
hot
off
the
presses
finished
in
evaluation
of
the
btap
program,
and
hopefully
that
is
something
that
can
move
forward
before
too
long
and
you'll
hear
a
little
bit
more
about
them.
C
But
they
do
not
have
a
particular
change
item
request
at
this
moment.
Equity
and
inclusion
is
another
item
that
does
have
a
change
item
request.
It
has
certainly
been
a
topic
of
conversation
throughout
the
city.
In
the
last
few
years
we
are
focused
in
our
office
on
enterprise
efforts,
as
well
as
our
community-based
programs,
and
so
here
you
will
find
not
just
the
enterprise
focus.
C
The
inward
focused
equity
efforts,
but
you
also
find
promise
zone
our
transgender
equity
efforts
and,
as
we
continue
to
think
about
things
like
the
recast
program,
which
will
be
a
little
bit
tied
into
our
resiliency
program
and
I'll
talk
a
little
bit
about
that.
There
are
several
enhancement
requests
that
comprise,
and
I
think
I
broke
that
we
broke
those
down
yep.
We
broke
those
down
in
the
budget
summary,
so
there
is
one
that
I
want
to
make
a
highlight
that
in
that
equity
and
inclusion
and
I'll
talk
to
about
it
that
bullet
four.
C
We've
recently
joined
that
contact
from
samhsa
with
the
contact
from
the
100
resilient
cities,
so
we're
going
to
see
how
those
those
two
grants
actually
fold
into
each
other
and
work
in
each
other,
so
that
we're
really
thinking
about
collective
impact
as
that
moves
forward,
but
to
highlight
some
of
the
rationale
behind
the
equity
and
inclusion
change
item.
It
is
40
000
for
additional
programming.
C
This
is
really
now
this
next
year,
we'll
be
thinking
about
embedding
equity
within
departments
and
thinking
about
how
we
create
institutional
change
so
that
we
can
sustain
our
equity
work.
Moving
forward.
This
past
year
has
been
focused
a
lot
on
cultural
development
and
awareness
and
some
foundational
trainings.
C
Having
the
promise
zone
actually
embedded
in
the
promise
zone
would
be
a
really
nice
addition
and
allow
them
to
really
leverage
their
partners
in
a
different
way
and
then
fifteen
thousand
dollars
a
change
item,
support
for
the
transequity
summit
and
as
we
I
just
wanted
to
highlight
this
one
in
particular.
As
you
look
at
some
of
our
results,
we
just
recently
had
this
in
september.
C
A
C
C
A
But
for
right
now
we're
calling
it
ongoing,
but
it's
really
a
grant
funded
position
and
and
funded
through
that
that
source.
So
it's
not
dipping
into
the
tax
base
good
and
the
other.
All
the
other
items
seem
to
be
one
time
within
the
equity
and
inclusion
is
that
just
for
those
are
one-time
events
that.
A
C
C
How
do
we
encourage
energy
efficiency
actions
in
existing,
not
just
new
buildings?
New
buildings
have
an
infinite
capacity
to
continue
to
build
that
into
their
design,
but
in
existing
buildings.
What
does
that
mean
for
retrofitting?
Or
what
does
that
mean
for
benchmarking,
and
that
has
really
been
the
bulk
of
the
action
and
the
technical
assistance
here?
If
we
look
at
some
of
the
results
that
were
obtained
in
this
area,
it
wouldn't
excuse
me.
I
had
not
turned
to
that
slide.
As
we
look
at
some
of
the
results
in
that
area.
C
And
I
believe
our
final
change
item
request
has
to
do
with
arts
culture
on
the
creative
economy.
As
we
look
here
again,
arts,
culture
and
creative
autonomy
drives
our
city-wide
and
internal
arts
policy.
It's
really
about
leveraging
the
creative
sector,
talent
and
aligning
with
other
departmental
efforts
in
this
regard.
As
that
moves
forward,
the
request
here
really
pertains
to
our
creative
city
making
project
it
continues
to
grow
in
demand
from
departments.
C
C
Additional
funding
will
allow
us
to
continue
not
only
those
three
projects,
but
we've
got
several
more
on
the
horizon
that
have
approached
our
office
for
additional
support.
Recast
of
the
samsa
grant
has
talked
to
us
about
community
engagements
and
having
do
that
in
a
creative
way.
Cped
and
the
minneapolis
park
board
have
asked
us
to
consider
a
project
for
the
upper
harbor
terminal
and
what
engagement
looks
like
in
that
effort.
C
We've
got
another
one
with
the
national
initiative
in
the
police
department
and
with
the
midtown
greenway
engagement
project
that
has
been
an
approach
primarily
from
cped
hennepin
county
would
also
be
involved
in
that,
and
there
continues
to
be
a
demand.
So
additional
assistance
and
funding
would
be
used
to
really
leverage
those
efforts
to
provide
some
administrative
support
and
to
support
those
departments
as
they
move
forward.
It
would
also
be
able
to
leverage
that
support
in
the
enterprise,
engagement,
design,
team,
the
equity
and
inclusion
efforts,
and
also
with
the
comp
plan,
civic
engagement
efforts.
A
Thank
you
very
much,
certainly
a
lot
a
lot
going
on
in
the
coordinators
department.
It
seems
to
be
the
last
several
years,
the
place
where
we
put
things
that
didn't
fit
neatly
into
other
departments,
but
it's
also
the
place
that
really
spans
the
enterprise
and
and
has
multiple
departments
fusing
together.
So
it's
we
appreciate
the
work
that's
happening
in
the
coordinators
department
on
a
number
of
levels.
Are
there
any
questions
from
my
colleagues
up
here
for
ms
rivera
vanderbilt?
A
E
You,
mr
chair,
I
just
wanted
to
note.
You
know:
we've
really
asked
a
lot
of
the
coordinator's
office
as
we've
as
a
body
really
undertaken
a
lot
of
new
work
around
racial
equity
and
climate
change,
reforming
how
our
enterprise
is
implementing
those
specific
things,
and
so
I
think
it's
it's
very
reasonable
to
expect
that
we
need
to
put
more
resources
into
those
asks,
and
I
don't
think
we
would
be
able
to
continue
to
do
that
kind
of
work
without
it.
E
A
F
F
I'm
gonna
go
ahead
with
my
budget
presentation.
As
you
can
see,
our
org
chart
is
pretty
much
the
same
as
it
has
been
throughout
the
years.
I
think
that
we've
added
an
operational
desk
and
what
that
does
is
take
some
of
the
work
off
the
supervisors
when
they're
busy
doing
other
projects,
and
we
have
some
csa
teams
that
can
answer
questions
for
our
agents.
F
This
year
we
are
asking
for
eighty
thousand
dollars
as
a
change
request
in
addition
to
our
budget.
So
that's
the
only
increase
that
we're
asking
that
eighty
thousand
dollars
is
for
a
texting
I'll
get
into
that
in
just
a
few
minutes,
as
you
know
or
may
know,
we
have
just
celebrated
our
10-year
anniversary.
3-1-1
has
been
up
in
operation
now
for
over
10
years
we
serve
just
a
little
bit
over
309
000
calls
a
year
each
year.
That
number
seems
to
be
growing
within
those
numbers.
F
F
Sorry,
I
jumped
ahead
of
myself
a
little
bit
here.
As
you
know,
we
are
the
gateway
to
the
city
to
city
services,
so
anytime,
somebody
needs
something
with
the
city
or
any
kind
of
service
if
they
need
to
make
a
police
report
or
a
service
request
for
potholes
or
graffiti
anything
like
that.
They'll
call
311
and
we
will
assist
them
with
that
or
get
them
to
the
correct
department
that
they
need
to
do
that.
E
A
F
I'm
saying
that,
as
far
as
community
engagement
and
there's
another
aspect
that
we
just
recently
added
in
march
of
this
year
and
it's
the
language
tree
by
doing
so,
we
have
put
when
you
call
311,
you
can
choose
one
for
english,
two
for
spanish
three
for
somali
or
four
for
month,
since
we
have
added
that
language
tree
and
plus
some
community
engagements.
That
we've
done.
Ncr
as
well
is
is
in
these
numbers
too,
because
we
work
very
close
with
them.
Our,
and
we
have
been
on
spanish
radio-
did
a
broadcast
on
there.
F
Since
then,
our
our
spanish
calls
and
the
times
that
they're
using
the
language
to
have
gone
up
exponentially.
Our
somali
calls
we're
seeing
almost
a
double
in
the
amount
of
calls
that
were.
We
have
received
up
to
this
point
of
this
year
from
last
year,
so
we
will
go
over
50
percent
higher
calls
in
somalia
and
we're
we're
still
trying
to
reach
out
into
those
communities
our
month
calls
have
not
risen
as
much,
but
we
are
working
on
that
as
well.
F
The
one-time
integration
cost
that
we're
asking
for
eighty
thousand
dollars
is
for
a
black
box
integration
with
our
our
this
change
request
is
because
in
2017
we
would
like
to
move
into
texting
and
there
will
not
be
an
agent
to
customer
text.
It
will
be
a
for
lack
of
a
better
word
can
messages,
and
this
request
actually
came
a
couple
years
ago
from
the
speech
and
hearing
impaired,
community
they've
asked
for
different
ways
to
reach.
F
3-1-1,
tty
and
tdd
is
still
in
existence,
but
it's
very
antiquated
and
it's
very
slow,
as
as
well
as
the
relay
system
that
they
have
to
use.
It
takes
a
very
long
time
to
make
a
phone
call
that
way
by
having
texting,
they
would
be
able
to
text
into
a
dedicated
number
into
311
questions
that
they
may
have,
and
the
the
service
provider
that
we
choose
will
be
able
to,
from
our
knowledge
base,
send
back
a
link
directing
them
to
that
answer
or
directing
them
to
a
service
quest
and
directions
on
how
to
do
that.
F
We
have
not
put
out
we're
in
the
process
of
looking
for
verbiage,
for
an
rfp
for
texting
and
to
date,
I've
not
found
that.
So
that
is
something
that
we
will
be
doing
the
rfp
and
then
rca
and
and
hopefully
have
that
started
by
the
first
quarter
of
next
year.
That
process
and
then
pick
a
vendor
to
to
go
with
texting,
to
satisfy
that
requirement.
A
A
Okay,
it's
not
just
the
support
of
the
people
with
disabilities
advisory
committee
that
advance
this
idea.
Okay,
thank
you.
Miss
green.
I
have
a
quick
question:
is
this
appropriate
to
be
through
a
car's
request,
or
is
this
something
that
we
can
just
simply
do
as
a
one-time
within
the
budget?
What's
the
best
way
to
handle
that
from
a
finance
perspective,.
A
G
A
That
concludes.
Are
there
any
questions
for
3-1-1,
not
seeing
any.
I
think
that
we'll
take
that
as
a
good
sign
that
we're
all
very
comfortable
with
the
work
that's
happening
in
3-1-1,
with
the
expansion
of
services
and
and
seems
to
be
well-run.
So
thank
you
very
much.
We
look
forward
to
the
next
presentation.
Thanks.
Thank.
A
D
Good
morning,
thank
you,
chair
quincy,
council
members.
My
name
is
greta
bergstrom.
I
am
the
director
of
communications
for
the
city
of
minneapolis
and
I'm
here
this
morning
to
present
the
mayor's
proposed
2017
budget
for
the
city's
communications
department.
I'd
also
like
to
thank
you
in
the
city
for
my
first
seven
months
on
the
job.
It's
been
a
pleasure
serving
our
residents
and
businesses
and
visitors
and
making
sure
that
we
are
incredibly
increasing
access
and
awareness
of
city
programs,
policies,
news
and
information
for
for
everyone
in
the
city
as
we
continue
to
grow.
D
I'd
like
to
begin
the
presentation
with
a
brief
overview
of
the
communications
department
and
our
key
lines
of
business
serving
the
enterprise.
We
provide
services
in
four
core
areas:
media
relations,
video
services,
including
video
production
and
government,
meeting
broadcasts
like
these
internal
employee
communications,
strategic
communications
planning
and
graphic
design,
including
both
print
and
digital.
D
In
the
proposed
mayoral
budget.
The
only
change
request
for
our
department
would
be
a
70
000
enhancement,
and
that
will
be
to
continue
maintaining
our
core
communications
services,
including
ongoing
professional
services
and
service
maintenance
contracts
and
I'll
walk
through
that.
A
little
bit
later
in
the
presentation
I
haven't
been
here
long,
but
I
have
been
very
impressed
with
the
wide
range
of
initiatives
our
communication
staff
is
involved
in
working
in
collaboration
with
departments
across
the
enterprise,
from
human
resources
to
civil
rights
to
regulatory
services
and
the
city
attorney's
office.
D
In
addition
to
the
core
services
I
mentioned
just
a
moment
ago,
city
communications
also
provides
oversight
and
management
of
our
two
cable
franchises
comcast
and
centurylink
marketing
and
advertising
consultation
and
execution,
especially
focused
on
cultural
media
outlets.
And,
finally,
our
department
is
now
dedicating
more
staff
focus
to
expanding
and
refining
our
digital
and
social
media
presence.
D
I
just
want
to
touch
on
a
few
of
the
highlights
and
kind
of
outcomes.
Our
department
has
produced
over
the
last
year
and
a
half
in
some
cases
before
I
started
in
2015,
we
produced
228
media
releases
and
advisories
that
went
out,
and
the
news
stories
that
were
generated
are
roughly
a
value
of
over
11
million
dollars.
D
In
2015,
as
you
know,
the
council
adopted
in
april
of
2015
the
city's
new
graphic
standards
policy,
I'm
here
to
say
that
that
has
been
going
extremely
well
across
the
enterprise
and
we
continue
to
move
that
forward
to
make
sure
that
we
have
a
definable,
legitimate
brand
image
that
is
consistent
and
present
across
the
city
and
all
that
we
put
out
in
a
month
later
or
so.
The
city
added
the
second
cable
franchise.
D
D
The
city's
new
spanish
language
radio
program
on
larassa
radio
am
1400,
and
that
has
been
a
huge
and
important
success
for
the
city,
with
staff,
from
nearly
every
department,
across
the
enterprise
being
interviewed
on
the
hour-long
radio
program,
which
runs
monday
afternoons,
and
we
continue
to
really
enjoy
that
and
and
to
move.
I
think
it
provides
superior
service
and
outreach
for
our
latino
speaking
audiences
across
the
city
in
september.
D
As
you
know,
we
upgraded
to
hd
and
shifted
the
city's
government
access
tv,
which
is
still
in
standard
def
to
minneapolis,
channel
14,
with
high
def
access
to
programming
at
higher
higher
station
levels
and
in
collaboration
with
the
city,
attorney's
office
and
human
resources.
We
were
able
to
complete
the
new
political
ethics,
video,
which
I
know
all
city
staff
are
expected
to
have
watched
by
november
1st.
I
understand
that's
going
well.
D
Social
media
is
where
a
growing
percentage
of
the
population
is
frankly
and
where
they
get
their
information
from
it's,
also
where
the
city
needs
to
be
to
make
sure
that
we
are
reaching
them
with
timely,
compelling
and
relevant
content
in
terms
of
the
stats
we
have
twitter
at
city.
Minneapolis
has
now
over
122
000
followers
and
our
impressions
exceed
3
million
facebook.
We
have
just
under
28
000
followers
and
again
that's
increased
14.
Since
december
twitter
has
increased
actually
56
since
december
and
continues
to
grow.
D
D
D
It
does
allow
our
video
services
staff
to
coordinate
both
the
video
and
audio
in
production
and
it's
an
essential
piece
of
equipment.
It
also
allows
for
mobility
in
live
streaming.
Events,
for
instance,
the
mayor's
state
of
the
city
event
at
macphail,
allows
for
that
and
now
that
we've
mentioned
we've
upgraded
to
high
definition
for
the
city's
government
access
tv.
D
A
H
A
Your
own
presence
here
so
thank
you
very
much.
I'm
pleased
that
we
were
able
to
fill
the
positions
to
do
the
work
that
we've
been
piling
on
in
the
communications
department
in
the
last
several
years.
Thank
you
thanks
very
much.
Are
there
any
questions
or
comments?
Mrs
bergstrom,
I
see
council,
member
gordon
sure.
I
So,
as
I
recall
from
some
earlier
budget
discussions
with
communications
that
there
was
a
line
item
or
request
in
there,
for
I
think
it
was
two
hundred
thousand
dollars
so
that
we
could
do
closed
captioning
because
we're
trying
to
update
and
implement
our
american
with
disabilities
act
compliance
and
we
realize
this
is
a
real
shortcoming.
I
notice
that's
missing
from
the
budget
now
as
it's
coming
forward
and
I'm
wondering
if
there
are
plans
to
begin
that
work
next
year
with
existing
resources
or
to
see
how
we
can
at
least
start
doing
that.
D
D
H
Ncr
is
part
of
the
city
coordinator,
coordinator's
office,
and
we
are
a
resource
department
that
supports
the
city's
ongoing
community
engagement
work
over
the
past
year.
We
have
really
been
under
spencer,
cronk's
leadership,
really
focusing
in
on
building
much
stronger
support
for
the
city
enterprise
and
for
the
city
departments,
and,
as
I
go
through
my
presentation
this
morning,
you'll
be
able
to
hear
some
of
where
those
some
of
those
connections
and
improvements
have
been
made,
as
well
as
I've
been
sitting
here
in
the
audience.
H
In
addition,
over
the
last
year,
we
have
focused
a
lot
on
inclusive
engagement.
I'll
highlight
that
as
I
go
through
as
well
as
really
focused
in
on
results,
our
budget
is
substantially
similar
to
what
it
was
in
2016,
with
a
few
exceptions,
and
as
I
go
through
with
the
presentation,
I
will
highlight
those
changes.
H
H
Last
year
we
have
a
couple
one-time
funding
items
included
this
year,
so
that
kind
of
changes
the
budget
a
little
bit
as
well
as
I
just
wanted
to
highlight
on
the
last
program
where
the
neighborhood
engagement
and
support
piece,
there's
a
drop
in
the
non
non-general
fund
revenue
or
non-general
fund
expenditure.
There,
that's
specifically
the
the
the
department
actually
the
funds,
the
neighborhood
organizations
for
the
cpp
community
participation
program
and
the
nrp
program.
Cp.
The
cpp
program
is
a
constant
flow
of
money
that
goes
out
every
year.
H
The
nrp
basically
is
based
on
it's
a
continuing
spin
down
of
the
existing
fund
balance
and
it's
really
dependent
on
neighborhood
activity
and
really
just
what
we
did.
There
was
re-estimate
about
what
we
expect
to
be
spent
in
2017,
so
there's
an
adjustment
there.
I
just
wanted
to
highlight
that
because
it
appears
as
a
large
adjustment,
but
it
really
doesn't
change
any
any
programming
within
the
department.
H
A
H
The
second
part
of
this
is
around
the
federal
americans
with
disabilities
act.
The
department
has
made
a
number
of
significant
improvements
within
the
city's
ada
compliance
work.
Over
the
last
several
years,
we
have
worked
with
3-1-1
in
the
civil
rights
department
to
revamp
and
track
our
grievance
and
complaint
process.
H
With
this
disabilities
act,
a
larger
part
of
this
work
has
been
over
the
last
couple
years,
working
with
the
public
works
department,
as
well
as
prop
finance
and
property
services
around
an
evaluation
of
the
city
city's
current
ada
compliance
and
the
development
of
a
new
ada
transition
plan.
The
plan
is
near
completion
and
expected
to
be
delivered
to
the
council
this
november,
which
will
also
then
give
a
plan
for
how
minneapolis
will
continue
to
support
this
vital
work
through
the
next
several
years.
H
The
last
thing
that
is
that's
included
in
this
particular
program
is
one
minneapolis
fund,
which
is
a
small
grant
program
that
we
use
to
support
cultural
engagement
and
leadership
development
which,
in
within
cultural
communities
and
connect
that
work
to
city
to
the
city
government.
Last
year,
nine
grants
were
given
out
under
this
program.
Under
the
current
funding,
a
similar
level
of
granting
will
occur
in
2017.
H
The
next
program
is
coordinated,
engage
engagement,
services.
This
is
the
bulk
of
where
most
of
ncr's
staff
time
is
at.
This
is
where
we
support
our
cultural
and
cultural
engagement
and
outreach
services.
It's
also
where
we
do
our
work
with
supporting
the
city's
board
boards
and
commissions,
a
neighborhood
organizations
and
cultural
communities.
H
This
particular
program
includes
the
staffing
for
for
staff
that
are
dedicated
to
working
within
the
african
american
community,
the
latino
community,
the
southeast
asian
east,
african,
american,
indian
and
with
seniors
in
our
city
in
order
to
increase
connections
and
engagement.
It
also
includes
our
staff
that
actually
support
the
neighborhood
organizations
in
the
city.
H
H
We
have
adopted
an
inclusive
engagement
model
which
has
been
used
very
effectively
on
major
policy
discussions,
and
decisions
by
the
council,
which
has
included,
is
it's
a
model
that
we
used
around
the
safe
and
sick
time
discussion,
which
is
around
listening
sessions
for
stakeholder
groups
that
are
specifically
targeted
and
where
we
set
up
meetings
specifically
for
that.
It
is
also
includes
the
work
that
we're
doing
currently
with
cpad
to
supporting
their
work
around
the
comp
plan
development
and
making
sure
that
they're
reaching
all
residents
of
the
city
under
this
program.
H
Also,
we
have
our
community
dialogues.
Our
community
dialogues
are
really
our
staff
spend
a
lot
of
time.
Building
relationships
and
connections
within
cultural
communities
and
the
community
dialogues
are
about
bringing
staff
city
staff
out
of
city
hall
into
meeting
with
community
members
in
the
places
where
they're
meeting
to
discuss
ways
to
develop
partnerships
to
achieve
common
goals.
So
this
is
meeting
in
essence
community,
where
community
is
at
and
really
trying
to
find
alliances
about
how
we
can
work
together.
H
Some
of
this
work
has
included
work
around
voter
engagement.
Currently
today
we
actually
have
two
of
them
going
on
with
the
public
works
department.
We've
dealt
with
other
issues
such
as
snow
emergency
and
housing.
Another
thing
under
this
is
the
learning
labs.
We
have
training
sessions
for
neighborhood
organizations
and
city
staff,
around
specific
topics
which
includes
renters
and
immigration
issues,
as
mentioned
by
I
think,
coordinator
cronk,
and
is
around
the
engagement
design
team.
H
This,
the
new
team,
that's
been
established
around
the
multiple
departments,
working
together
to
help
other
departments
in
the
city
really
focus
in
on
their
engagement,
work
and
coordinate
that
internally,
and
as
mentioned
by
director
bergstrom,
we
have
been
working
with
the
communications
department
on
other
engagements
or
communication
strategies
for
non-english
speaking
communities,
which
has
included
la
raza
radio,
where
we
have
a
weekly
show
talking
about
programs
and
activities
that
are
going
on
in
the
city
we
met
as
per
the
blueprint.
We
are
really
focused
on
measuring
our
results
and
our
impact
of
our
work.
H
H
H
The
final
program
is
called
neighborhood
engagement
and
support,
and
really
this
is
where
our
program
money
exists
for
neighborhood
organizations.
So
this
is
our
money
for
our
community
participation
program,
it's
the
nrp
program,
neighborhood
revitalization
program
and
the
community
innovation
fund.
It
also
includes
funding
for
the
support
services
that
we
provide,
neighborhood
organizations
which
includes
directors
and
officers,
insurance,
auditing,
training
and
and
legal
support.
H
Our
budget
includes
two
change
items,
the
first
of
which
is
sixty
thousand
dollars
of
one-time
money
for
the
ada
action
plan.
Although
that
plan
is
not
before
you,
yet
it
will
be
before
the
council
in
the
next
few
weeks
and
the
eight
and
the
mayor
included
sixty
thousand
dollars
for
the
ncr
department
to
start
implementing
portions
of
the
plan
things.
These
are
activities
that
we
would
be
doing.
H
H
The
city
has
a
goal
of
living
well
and
in
that
we
have
adopted
the
minneapolis
for
a
lifetime
strategic
plan
which
is
really
intended
to
make
minneapolis
a
friendlier
place
for
seniors
this
last
year.
In
our
budget
we
had
one
time
money
to
provide
direct
support
services
for
seniors
in
our
community.
H
H
There
we
have
there,
you
have
it.
As
I
mentioned,
the
resident
survey
we've
seen
a
significant
increase
of
doubling
basically
of
the
response
rate.
As
mentioned
by
in
the
31.1
presentation.
The
language
lines
of
311
have
been
significantly
improved
as
far
as
non-english
speaking
communities
are
using
that
as
a
service.
H
Among
other
things,
the
department
is
also
developing
an
equity
scorecard,
which
is
anticipated
to
be
out
early
next
year,
with
a
number
of
these
measures
consolidated
into
one
place
that
we
intend
to
have
open
to
the
public,
so
the
public
can
track
the
work
that
we're
doing
so.
The
the
work
that
we're
doing
with
the
resident
survey
the
boards
and
commission
surveys.
What
have
you
would
be
placed
in
one
spot
that
would
be
accessible
for
people
to
see
the
impact
of
ncr,
neighborhood
and
community
relations
work,
but
with
that
jericho
see?
A
Very
good,
I
was
just
kind
of
reviewing
the
slide.
Sorry,
I
was
distracted.
Very
good,
looks
like
the
trends
are
in
the
right
direction,
and
it's
a
lot
of
this
is
a
result
of
the
resident
survey.
This
is
how
residents
wanted
services
and
communicated
back
with
us.
Could
you
speak
a
little
bit
about
some
of
the
goals
that
we've
been
talking
about
over
the
last
year
on
diversity
within
our
neighborhood
boards
and
other
related
activities?
Where
we're
concentrating
people
and
consciously
trying
to
get
a
more
diverse
population
represented.
H
Chair
quincy
and
council
members.
Yes,
I'd
be
happy
to
answer
that
regarding
neighborhood
organizations,
specifically,
we
have,
through
our
program
guidelines
really
in
program
guidelines
that
were
adopted
by
the
city
council
this
year
removed
what
we
saw
as
being
barriers
for
people
to
participate.
So
that's
one
one
aspect
of
that
work.
H
In
addition
to
that,
we
have
our
our
learning
labs
that
we're
doing
which
are
specifically
conversations
with
neighborhood
organizations
around,
including
people
that
have
historically
not
participated
in
neighborhood
groups,
so
communities
of
color
lower
income
communities,
renters
we've
held
a
number
of
forums
around
the
city
that
really
have
been
sponsored
and
done
in
partnership
with
neighborhood
organizations
around
including
renters,
particularly
up
in
northeast
minneapolis
and
council
member
reich's
area.
We've
had
a
number
of
those
and
those
are
expanding
elsewhere
in
the
city.
H
So
we
have
a
number
of
strategies
that
are
going
on
in
order
to
continue
to
help
neighborhood
organizations
be
more
inclusive.
Our
diversity
survey,
which
was
just
completed.
We
will
have
a
report
to
the
council
by
the
end
of
november
scheduled
to
go
to
the
health
and
health
environment
and
community
engagement.
Commission.
H
I
believe
on
the
november
28th
of
the
report
from
that
latest
survey,
so
we
track
that
information
to
see
what
kind
of
impact
we've
made
and
how
neighborhood
organizations
are
doing
in
that
particular
area.
In
addition
to
that,
I
think
the
other
part
I
just
really
want
to
stress
is
from
an
enterprise
perspective.
The
department
supports
many
different
ways
to
engage
cultural
communities
so
that
one
we're
doing
our
work.
A
Very
good,
thank
you
for
that,
any
other
questions
or
comments
not
seeing
any.
I
just
wanted
to
point
out
that
the
only
enhancements
are
the
the
two
you
mentioned.
They
total
80
000.
Getting
back
to
the
employment
question
that
I've
asked
all
departments
your
the
2017
budget
is
recommended
for
17
positions.
Are
you
currently
fully
staffed
or
how
does
that
look.
H
A
And
and
everything
else
is
a
one-time
funding
request
requiring
no
additional
staff,
so
I
just
wanted
to
highlight
that
for
for
the
audience
good
well,
thank
you
very
much,
mr
rubiner.
That
concludes
those
department.
Budget
presentations,
we're
scheduled
for
11
o'clock
to
be
back
for
the
minneapolis
television
network.
Is
that
correct?
So
I'm
going
to
see
if
we
can
just
take
a
20-minute
pause
here
and
then
we'll
reconvene
at
11
o'clock
for
that
for
that
session?
Thank
you.
So
much.