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Description
Michael Yang Show, City Mpls, with Darrell Spears and Randy Goering.
Find out about a new 311 system that's quick, helpful, easy to use and available in other languages for callers. Also, learn about your renting rights and resources for tenants.
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Yeah,
so
if
you
need
to
report
an
issue
or
find
information
on
the
City
of
Minneapolis,
we
can
either
assist
you
or
point
you
in
the
right
direction
of
who
you
need
to
speak
with.
We
have
a
large
database
of
information
that
we
pull
information
from
and
we
generally
can
assist
people
in
most
things,
but
we
are
have
the
ability
to
get
in
touch
with
the
experts
in
the
city.
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So
you
can
call
311
or
612-673-3000
to
speak
with
a
representative
and
we
do
have
language
interpreter
services,
so
we
are
able
to
get
in
touch
with
an
interpreter,
bring
them
on
the
line
to
be
able
to
assist
you
with
any
issue.
So
not
speaking,
English
well
is
not
a
hindrance
to
contacting
us
at
3-1-1.
You
can
also
email
us
at
minneapolis311
at
minneapolismn.gov.
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We
do
have
a
texting,
Feature
Feature
as
well.
You
can
text
three
one.
One,
eight
nine
eight
and
that
is
more
of
a
database
search
or
like
a
information
search,
will
prove
you'll,
get
a
response
with
information.
You
won't
actually
be
speaking
with
an
agent.
Finally,
for
our
hearing,
impaired
residents
or
visitors,
we
do
have
a
tdd
and
TTY
Services.
You
can
reach
us
at
612-263-6850.
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Yeah,
so
our
agents
are
trained
to
answer
questions
by
searching
the
database
I
mentioned,
so
we
can
often
answer
very
simple
questions
and
if
we
can't
answer
them,
we
get
you
in
touch
with
the
city
Department
that
can.
There
are
some
situations
where
we
just
take
the
report
like
potholes
or
traffic,
light
issues
or
rental
property
complaints.
These
are
things
where
we
submit
service
requests
to
those
departments,
and
then
the
resolving
department
will
respond.
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Unfortunately,
the
integrated
voice
recognition
system,
the
ivr
system-
is
not
able
to
process
the
Hmong
language
at
this
point,
so
they
it
is
a
touch
tone
service.
So,
unfortunately,
right
now
the
technology
isn't
there
quite
yet,
but
hopefully
eventually
we
will
be
able
to
integrate
the
Hmong
language
into
our
ivr
system.
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And
and
if
you're
and
if
you're
being
evicted
for
non-payment
of
rent,
it's
important
to
know
that
the
property
owner
is
required
to
give
you
notice
within
in
14
days,
a
14-day
notice
in
advance.
And
he
must
include
the
total
amount
due
and
and
possible
resources
that
a
resident
can
find
for
legal
and
financial
assistance.
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And
if
the
inspector
comes
out
or
should
I
should
say
once
the
inspector
comes
out,
you
can
point
out
the
resident
can
point
out
what's
what
their
concerns
are
and
if,
if
they
are
uncomfortable
doing
it
in
person
with
the
with
either
the
property
owner,
if
they're
there
or
with
the
inspector,
they
can
call
them
because
they'll
be
given
the
inspector's
phone
number
and
information
or
they
can
email
or
text
them.
Also.
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The
city
inspectors
in
the
City
of
Minneapolis,
we
are
not
and
I'm
going
to
say
that
the
City
of
Minneapolis
and
the
inspectors
are
not
concerned
about
immigration
status.
The
real
concern
is
what
is
in
your
dwelling,
in
your
apartment
or
in
your
home
and
what
is
safe
and
what
is
unsafe.
This
everyone,
everyone
who
rents
in
the
City
of
Minneapolis,
has
a
right
to
safe
and
livable
housing.
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We're
we're
we're
continually
working
in
developing
relationships
with
other
community
organizations
that
may
have
access
to
resources
and
other
resources.
I.E
like
the
Salvation
Army,
we
make.
We
have
discussion
with
discussions
with
Hennepin,
County
and
other
others,
places
that
have
resources
where
we
can
try
to
connect
people.