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Description
Staff from the Minneapolis Office of Performance & Innovation talk about the work being done to re-imagine public safety beyond policing.
A
A
I'd
like
to
start
by
asking
our
guests
today,
taylor
and
gina,
to
introduce
yourself
on
air
and
then
we
can
move
from
there.
So,
let's
start
with
gina,
if
you
could
introduce
yourself.
A
B
Thank
you,
michael
and
thank
you
for
having
us
here
today.
My
name
is
gina
obiary
and
I'm
a
program
manager
in
the
office
of
performance
and
innovation
at
the
city
of
minneapolis.
C
C
Thank
you
michael.
We
know
that
community
has
demanded
the
way
that
we
provide
public
safety
services
for
a
long
time.
Actually.
For
decades,
we
have
heard
community
members
continuing
to
ask
for
change
demanding
change.
In
particular,
we
know
that
people
of
color
throughout
minneapolis
are
harmed
on
an
ongoing
basis
by
services
or
armed
individuals
who
are
coming
in
trying
to
maybe
solve
an
issue,
but
in
but
most
of
the
times
we
are
ending
up.
Seeing
really
harmonious
issues.
C
B
Thank
you
michael.
So
we
have
three
pilot
programs
related
to
mental
health
emergencies.
B
Let's
start
with
the
first
or
let's
start
with
the
new
first
responder
program
that
we
have
available
in
minneapolis,
which
is
the
behavioral
crisis
response,
also
known
as
the
bcr
and
that's
a
mobile
crisis
intervention
program
that
will
send
unarmed,
highly
trained
non-police
response
to
mental
health
crisis.
9-1-1
calls
and
the
goal
of
that
program
is
to
provide
empathetic
care
and
avoid
forcing
people
to
go
to
the
hospital
or
to
be
arrested.
B
The
second
pilot
that
we
have
is
connected
to
that
new
program
and
that
is
providing
911
staff
with
additional
and
specialized
mental
health
dispatch
training,
and
we
want
to
really
make
sure
that
our
911
dispatchers
are
supported
so
that
they
can
send
the
right
calls
to
the
bcr
and
then
the
last
mental
health
pilot
that
we're
working
on
at
this
moment
is
currently
in
development
and
should
be
available
later
this
year
and
we'll
be
placing
mental
health
providers
on
the
floor
of
911
to
assist
them
with
those
mental
health.
B
Emergency
calls
when
they
come
in
and
that's
to
try
to
give
people
who
are
calling
into
number
one.
Some
support
before
the
actual
response
arrives,
and
would
you
like
me
to
keep
going
or
take
a
break
for
interpretation,
keep
going
okay.
So
then
we
have
two
pilots
related
to
reporting,
non-emergency
issues
to
the
city
and
both
of
those
really
aim
to
free
up
9-1-1
and
police
time,
so
that
they
can
respond
and
take
more
urgent
calls.
B
And
that
first
one
is
that
if
you
do
experience
a
non-violent
non-violent
theft
or
property
damage
in
minneapolis
and
need
to
file
a
police
report,
you
can
now
call
311
to
complete
your
report
over
the
phone
or
you
can
go
to
the
311
web
page
to
be
able
to
submit
that
report
online.
B
Then.
That
second
program
is
also
in
the
planning
stages,
and
it
involves
sending
out
a
non-police
city
employee
to
take
those
reports
from
community
members
in
person,
because
we
know
that
it's
easier
for
some
people
to
to
be
able
to
provide
that
information
in
person,
and
we
want
to
give
an
option
for
that
as
well.
A
Taylor,
how
did
the
city
develop
these
pipe
these,
these
pilot
programs,
and
why
did
they
choose
to
implement
these
particular
alternatives?
Heights.
C
So,
in
order
to
answer
this
question,
it's
important
for
me
to
share
a
little
bit
of
history.
So,
as
I
mentioned,
our
team
started
working
with
a
city,
council
and
city
departments
in
2019,
in
which
we
were
directed
by
council
to
research,
alternative
responses
to
police
and
variety
of
public
safety
issues,
and
during
that
research
we
actually
were
speaking
directly
with
residents,
and
it
was
also
during
the
same
time
on
which
we
were
as
a
collective,
entering
a
pandemic.
D
B
That's
a
great
question,
michael
and
really
important
for
community
members
to
to
know
so
these
services
are
available
to
anyone
in
minneapolis
who
need
support
with
any
of
the
issues
that
we've
mentioned.
B
If
you're
experiencing
or
witnessing
a
mental
health
crisis,
you
can
call
9-1-1
and
the
bcr
will
be
sent
out
if
it's
appropriate
for
them
and
for
those
non-emergency
issues
like
theft
or
property
damage
or
parking
issues.
Community
members
can
complete
a
report
by
calling
311
or
going
to
the
city
website,
or
also
downloading
the
3-1-1
app
onto
their
phone.
D
A
As
you
mentioned,
people's
mental
health
is
very
important
and
part
of
the
community's
public
safety.
What
is
a
support?
You
know
what
what?
What
is
the
surprising
fact
about
mental
health
you've
learned
during
this
this
work,
or
should
I
say
what
are
the
the
facts
about
key
factors
about
mental
health
that
you
learn
about
the
community
during
this
work.
C
Thanks
michael,
as
I
mentioned,
there
was
a
lot
of
data
and
information
that
we
gathered
throughout
our
research,
but
there's
one.
C
C
C
And
when
we're
in
crisis-
and
so
it
was
a
clear
call
to
action
for
our
team
and
I'm
proud
and
humbled
to
say
that
we're
able
to
really
make
that
a
reality
and
launch
the
behavioral
crisis
response
team.
B
Thank
you
michael.
So
we
are
very
excited
to
announce
that
our
office
will
actually
be
launching
a
public
safety
awareness
campaign
this
month,
so
that
community
can
learn
more
about
the
programs
that
we
talked
about
today.
B
We
hope
that
the
campaign
will
help
community
to
learn
more
about
their
options
and
to
build
trust
and
make
sure
that
they're
getting
the
right
response
when
they're
in
need
so
be
sure
to
follow
the
city
of
minneapolis
on
all
the
social
media,
twitter,
facebook,
instagram
and
nextdoor,
to
see
the
content
and
share
with
your
friends-
and
I
just
like
to
add
that
we
are
so
appreciative
and
thankful
for
all
the
community
members
who
have
asked
questions.
A
A
follow-up
question
for
you:
you
mentioned
about
the
public
safety
awareness
campaign
that
will
start
this
month.
Can
you
can
you
briefly
share
with
us
what
that
entails
and
what
is
that
about
the
public
safety
awareness
campaign
campaign.
B
C
Yeah,
so
we
will,
towards
the
end
of
this
month,
start
posting.
It
will
be
videos,
photos
and
just
a
variety
of
different
information
will
be
going
out
via
social
media
will
be
the
first
part.
So
this
is
minneapolis
social
media
channels,
which
is
why
we
encourage
folks
to
follow
those
channels
now,
but
it'll
be
a
variety
of
basically
informational
videos
about
what
do
these
programs
look
like?
How
do
I
use
them?
Who
is
actually
providing
those
services
and
it'll
kind
of
be
a
behind-the-scenes?
C
Look
at
this
information,
as
well
as
hearing
directly
from
folks
who
have
received
these
services
to
understand?
What's
the
impact
and
how
does
it
really
change
people's
interaction
with
government
and
also
being
able
to
improve
their
lives
and
be
able
to
move.
C
And
into
a
more
stable
environment,
so
it's
going
to
be
kind
of
a
multi-month
project.
Our
first
kind
of
launch
will
be
happening
later
this
month
and
then
it
will
be
building
up
into
a
variety
of
different
events
that
will
go
into
this
summer
and
I'm
sure
we'll
be
talking
more
about
it.
But
that's
kind
of
the
the
overview
and
we're
excited
to
kind
of
get
that
started
this
month.
D
D
A
Thank
you
gina
and
taylor
for
taking
your
busy
time.
You
know
and
come
on
among
radio
and
share
in
very,
very
critical
information
with
our
listeners.
Greatly
appreciate
your
time
and
the
good
work
that
you
guys
are
doing
with
the
office
of
performance
and
innovations.
Thank
you
for
coming
up
and
looking
forward
in
the
future
for
you
to
you
guys
to
come
back
and
share
some
more
information,
because
public
safety
is
a
key
in
the
hmong
community
in
the
city
of
minneapolis.
So
thank
you
so
much
for
your
time.
C
You
very
much
michael
yeah.
Thank
you
very
much
to
both
of
you
and
yeah
have
a
great
rest
of
your.