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From YouTube: June 30, 2022 Kuv Lub Nroog Minneapolis – WIXK 1590 AM
Description
Staff from Minneapolis 911 dispatch and the Behavioral Crisis Response teams talk about their work in reimagining public safety in the City.
A
A
Thank
you
so
much
to
joni
and
candace
for
coming
on
air
hmong
radio,
wi
xk
to
share
very,
very
important
information
about
public
safety,
911
dispatchers
and
the
behavior
crisis
response
to
what
you're
doing
so.
We
will
start
our
program
by
me
first
asking
candace
and
joni
both
of
you
to
introduce
yourself
first
and
then
definitely
my
special
friends,
naomi,
also
to
introduce
herself
so
johnny.
Let's
start
with
you,
please
introduce
yourself
and
who
are
you?
Where
are
you
working?
What
are
you
currently
doing?
They're
going
to
be
yeah.
B
C
C
My
job
mainly
involves
just
overseeing
the
day-to-day
operations
of
the
bcr
program
and
providing
supervision
to
the
responders,
the
crisis
responders
and
coordinating
with
the
city
and
other
people
other
folks
who
have
a
a
an
interest
in
the
program.
D
I
am
so
honored
to
be
here
and
thank
you
so
much
michael
for
having
me
I'm
an
hmong
interpreter.
I've
been
providing
interpreting
service
throughout
the
metro
state
area
for
over
20
years,
and
I'm
honored
to
be
here.
Thank
you
so
much
for
having
me.
A
B
How
about
if
we
share
it
here
a
little
bit?
Yes,
either.
B
C
You
know
I
I
I
know
that
before
now
the
community
has
they've
demanded
that
the
city
make
changes
they've
demanded
for
decades.
Black
and
brown
residents
have
said
enough
is
enough.
They
want
this
cycle
of
violence
against
people
of
color
in
the
traditional
public
safety
system,
which
relies
more
on
punishment
rather
than
care.
D
A
C
The
behavioral
crisis
response
team
is
a
mobile
crisis.
Intervention
program
responding
to
mental
health
crisis,
calls
via
911.
C
You
know
we
we
believe,
and
we
know
that
mental
illness
is
not
a
crime.
So,
therefore,
our
goal
is
to
provide
empathic
care
and
avoid
forced
hospitalization
or
arrest
or
criminalization.
A
C
Are
muted?
Yes,
sorry,
we
are
dispatched
to
calls
anywhere
in
minneapolis.
That
means
no
matter
where
crisis
is
happening,
whether
that's
in
an
apartment,
a
restaurant,
a
place
of
worship
or
park.
C
A
And
this
question
is
for
either
either
one
of
you
or
for
both
of
you.
Why
is
it
important?
Why
is?
Is
that
important?
The
fact
that
you're
providing
culturally
respectful
care
and
sensitive
care
to
the
community,
that
that,
beyond
911
beyond
police
and
a
police
officer.
C
Yeah
good
question:
in
2020,
the
city
asked
the
community
what
kind
of
response
they
would
like
to?
They
would
like
to
mental
health
calls,
and
the
responses
were
clear.
They
wanted
the
responders
to
be
unarmed,
to
wear
casual
clothing
and
to
be
highly
trained
in
mental
health.
B
And
I
just
would
like
to
add
to
that
as
well,
that
you
know
minneapolis
911
has
always
been
able
to
be
the
place.
People
think
of
to
call
for
fire
ambulance,
police
services
and
now
having
an
armed
response
with
the
bcr
program.
To
be
able
to
respond
for
mental
health
crisis
has
helped
build
trust
in
the
community
and
they
know
that
we
can
be
sending
them
the
proper
help.
D
D
A
Thank
you
so
much
for
you
know
for
providing
that
we
will
take
a
short
break
and
be
right
back
after
this
and
then
sort
of
surely.
A
This
question
is
for
both
johnny
and
candace
either
one
of
you
or
both
of
you
would
be
fine.
What
impacts
have
you
seen
in
the
community
on
the
work
that
you
do.
C
Yeah
in
the
community
we've
seen
a
very
warm
response
when
the
responders
come
out
to
call
they
notice
that
people
are
excited
that
they're
there
excited
to
be
connected
to
resources
and
excited
that
this
service
exists
as
an
alternative
to
police.
C
A
Foreign,
this
question
is
for
either
one
of
you
or
both
of
you.
C
Yeah,
I
I
think,
for
the
same
reasons
that
it's
important
for
any
community
to
discuss
mental
health.
It's
because
mental
mental
illness
does
not
discriminate.
C
There's
no
group
of
people,
there's
no
economic
group,
there's
no
racial
group,
there's
no
cultural
group
that
does
not
experience
mental
illness
and
mental
health
challenges
and
no
one's
immune,
and
so
this
is
something
that's
really
a
common
experience
between
all
groups
and
something
where,
if
we
talk
about
it
and
address
it,
we
can
get
more
information
and
education
out
there.
C
So
people
can
know
what
their
options
are
when
they
are
having
trouble
instead
of
feeling,
shame
or
feeling
like
something,
you
know
feeling
negatively
about
it.
B
D
B
As
part
of
the
new
pilot
program,
our
dispatchers
were
given
some
additional
mental
health
training
through
the
911
training
institute
with
regular
training.
We're
able
to
make
sure
our
dispatchers
are
better
equipped
to
serve
the
public
with
the
necessary
tools
to
assess
and
manage
calls
related
to
mental
health.
B
They'll
help
provide
in
the
moment,
support
to
people
in
crisis
and
by
working
closely
with
the
call
takers
and
dispatchers.
The
mental
health
professionals
can
help
identify
the
most
appropriate
response
for
people
in
need
with
mental
health
related
calls
we're
prioritizing
the
well-being
of
minneapolis
residents
and
know
that
mental
health
care
is
in
sensitivity
are
important
for
us
to
serve
our
communities
and
looking
ahead,
we're
excited
to
do
the
embedded
mental
health
professionals
and
to
support
the
people
in
the
room
moment,
as
the
response
is
needed.
D
C
B
D
A
I
want
to
say
thank
you
to
joni
and
candace
for
taking
time
off
your
busy
schedule
and
coming
on
air
and
and
share
this
critical
information
with
the
monk
community.
Grateful
for
the
work
that
you
do.
Please
remember
this
weekend,
starting
saturday
and
sunday
at
the
mcmurray
field
in
st
paul
is
the
hmong
freedom
festival
so
come
and
join
us.
There's
plenty
good
food,
a
lot
of
activities,
plenty
of
people
to
get
to
know
people.