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From YouTube: June 15, 2022 Minneapolis 360 - KMOJ 89.9 FM
Description
Staff from Minneapolis 911 dispatch and the Behavioral Crisis Response teams talk about their work in reimagining public safety in the City.
C
C
C
B
B
Listen
y'all
welcome,
minneapolis.
I
am
anthony
taylor
from
the
city
of
minneapolis
riding
shotgun,
which
I
already
know
my
favorite
person
in
the
twin
cities,
glam
life
kim
coming
to
you
today,
minneapolis
360,
on
a
rainy
but
cool
day,
y'all
always
blessed
to
be
here
with
y'all,
to
use
this
platform
to
give
some
information
y'all
one
of
the
things
to
twin
cities
if
you've
been
paying
attention
to
a
lot
of
the
shows
that
we've
had
the
city
of
minneapolis
is
really
doing
a
lot
of
work
around
reimagining
public
safety.
B
How
to
do
different
interventions
for
folks
that
don't
need
police
responses-
and
I
have
some
guests
on
here
that
want
to
really
dig
into
that
and
what
that
means
right.
It's
really
something
new
that
the
city
has
been
involved
in
these
people
are
on
the
streets,
doing
it
now.
The
behavioral
crisis
team,
along
with
9-1-1,
really
really
in
the
streets,
helping
folks
that
don't
need
police
responses.
So
if
there's
people
that
have
mental
health
breakdowns
or
have
some
situations
that
don't
require
police,
these
team
of
folks
are
out
there
helping
qualify.
B
Look
like
us
experience
being
able
to
de-escalate
problems
that
don't
need
a
police,
and
we
all
understand
sometimes
y'all-
that
we've
got
either
family
members
or
friends
or
any
loved
ones.
Community
members
that
you
know
struggle
through
those
things
and
a
lot
of
times
what
we've
saw
in
the
past,
especially
in
minneapolis,
is
that
police
respond
to
that
right
and,
let's
just
be
clear,
minneapolis.
You
know
our
police
force
aren't
qualified
to
they're,
not
mental
health
practitioners
right.
So
we
understand
that
so
a
lot
of
times,
if
you're,
not
as
a
police
officer
again.
B
This
is
no
shame,
but
it's
the
truth.
It's
because
you're
not
able
to
handle
that
because
you're
not
qualified
and
then
a
lot
of
those
encounters
kim
can
be
deadly
right
right.
It
can
be
deadly,
and
so
we
don't
even
want
any
of
that.
So
what
we're
doing
in
the
city
is
making
sure
that
we've
got
folks
on
the
street
that
can
be
able
to
handle
that.
So
I
want
to
bring
in
two
folks.
B
I
met
here
earlier
today
that
I
can
just
tell
by
the
way
they
sounded
as
we
talked
that
they
are
really
serious
and
intentional
about
the
work
they
do
is
joni
hodney
from
9-1-1
city
of
minneapolis,
as
well
as
dean
zoller
from
the
behavioral
crisis
response
team.
They
are
on
the
line
for
the
drop
some
knowledge,
some
serious
bars
about
all
of
this
y'all.
So
hey
welcome
to
minneapolis
360
to
you
both
how
y'all
doing
welcome.
B
D
All
right,
thank
you
very
much.
I
am,
as
you
said,
joni
hodney,
I'm.
The
assistant
director
down
at
911
since
about
2019,
have
had
the
privilege
of
working
with
the
opi
group
in
helping
to
prepare
to
get
another
type
of
response
out
onto
the
street
for
a
first
responder
and
that's
the
bcr
group
with
that
I'll
turn
it
over
to
dean.
B
Needed
in
our
city
and
and
dean
and
joni,
I
want
to
just
kind
of
dig
into
that,
because
there's
a
lot
of
information
that
we
got
to
get
to
so
like
we're
talking
about.
Why
is
it
important
now
to
reimagine
public
safety
in
our
in
our
city
and-
and
we've
talked
about
this
quite
a
bit,
but
I
want
from
your
perspective.
Why
is
the
change
that
we
are
doing
now
needed
today.
D
A
Oh,
I
personally
believe
that
it's
unnecessary
for
the
community
to
see
people
that
are
from
their
community
I'm.
I
live
over
north
people
that
look
like
them
that
are
showing
up
plainclothes
unarmed,
it's
two-person
teams
that
are
part
of
the
community,
knowing
that
they
need
a
a
specific
response
that
does
not
involve
police
we're
trying
to
help
people
in
a
crisis
in
that
exact
moment
in
particularly
the
marginalized
communities
that
are
throughout
minneapolis
yeah.
A
D
Right
and
I
support
that
with
dean-
you
know
the
community.
You
asked
why
now
the
community
has
demanded,
we
make
changes,
and
the
city
has
been
working
with
community
member
members
to
build,
alter
alternative
sources
to
police
responses,
and
one
of
those
responses
that
we
were
able
to
come
up
with
was
the
behavioral
crisis
response.
Team
and
public
safety
is
about
making
sure
that
those
in
need
have
a
safe
place
to
get
the
help
they
need
and
that's
a
priority
to
us.
B
Absolutely
and
one
of
the
things
that
I
I
like
that
I
heard
you
said,
was
that
the
community
demanded
them
right.
They
demanded
answers,
they
demanded
change
for
decades
right
and
one
of
the
the
saddest
things
that
I
know
as
my
time
in
working
in
the
city
is
a
lot
of
times.
Dean
kim
and
joni
is
the
fact
that
what
community
says
stuff,
we
don't
listen.
B
A
B
Is
not
cool,
especially
when
we're
talking
about
public
safety
right
right,
super
important
and
dean
so
like
break
this
down
right.
So
what
is
the
behavioral
crisis
response
team?
Give
folks
the
the
ins
and
outs
on
this
team
because,
like
if
kim
hasn't
heard
about
this
there's
a
lot
of
other
people
that
hasn't.
A
A
But
it's
us
we're
all
mental
health
professionals,
varying
backgrounds,
social
work,
mental
health
facilities
working
with
I
personally
came
from
the
state
working
with
the
mentally
ill
and
dangerous
population,
and
we
go
when
we
assess
the
situation
and
see
you
know
what
sort
of
opportunities
are
available
throughout
the
city
with
the
social
services.
I
mean
that's
a
free
ride
to
the
hospital
if
they
need
it.
If
they
need
to
go
to
detox,
if
they
anything
any
kind
of
service
that
we
can
provide,
you
need
bus
tokens.
A
C
C
B
C
B
Triggers
absolutely
and
dean
just
kind
of
talk
about
that,
a
little
bit
because
you're,
a
mental
health,
professional,
so
kind
of
just
dig
into
that
right.
It's
it's
just
the
trauma
and
situations
and
the
adrenaline
and
everything
else
like
just
dig
into
that
a
little
bit
when
you
respond
to
some
of
these
incidents.
A
So
our
initial
response,
it
would
be
from
the
person
themselves
experienced
in
this
crisis
or
a
family
member
or
as
simple
as
a
passerby
on
the
street.
That
has
concerns
about
the
behavior
of
somebody
and
when
we're
dispatched-
and
we
show
up
our
first
thing-
is
to
make
contact
with
that
person
and
kind
of
see
where
they're
at.
A
What
does
that
mean
if
they're
willing
to
engage
with
us
and
if
they're
not
immediately,
we'll
try
the
slow
roll
process
of
just
working
our
way,
letting
them
understand?
You
know
we're
just
here
to
help
we're
not
the
police,
that's
first,
you
know
we
kind
of
do
that,
first
and
foremost
to
let
them
that's
a
safe
space
to
be
able
to
tell
us
what
is
going
on
in
that
immediate
moment
of
their
crisis
and
depending
upon
the
level
of
they
could
just
have
seen
something
terrible
happen
and
that's
affecting
them.
A
It
could
have
happened
the
day
before
and
they
didn't
know
why
this
behavior
is
turned
up
now
or
they
don't
have
a
mental
health
history
and
unfortunately,
some
people
experience
that
mental
health
issue
suddenly
or
an
onset
that
appears
sudden
and
they
don't
understand
it,
either
so
being
able
to
say,
like
let's
get
you
somewhere
to
get
you
checked
out,
let's
get
you
safe,
let's
get
you
off
the
street.
Let's
you
know
any
of
those
things.
A
C
A
A
So
you
really
it's
indistinguishable
from
anybody
else.
We
don't
look
like
police
officers,
we
don't.
We
have
raid,
we
carry
radios
and
that's
just
for
dispatching
purposes.
If
we're
on
foot,
we
need
other
resources
or
just
to
communicate
with
my
partner.
That's
the
only
piece
of
equipment
that
we
use.
A
We
do
have
city,
we
do.
We
do
all
have
city
badges
with
our
photo
with
what
we
you
know
the
crisis
response
team
on
it.
It's
got
our
name,
our
picture
on
it
so,
and
that's
a
very
good
point
that
some
people
want
to
see
that
they
want
to
know
that
it's
legit
and
just
not
somebody
coming,
and
you
know,
asking
questions.
B
Right,
100
percent
talking
to
dean
zoeller
from
the
behavioral
crisis
team,
joni
hodney
from
9-1-1.
I
want
to
kind
of
skip
around
a
little
bit
and
I
want
to
bring
you
in
joni
just
to
talk
because
dean's
giving
us
some
great
information
right,
the
behavioral
response
team.
Is
it
it's
mental
health
professionals?
People
are
out
there
want
to
engage
with
folks
if
they
willing
been
able
to
provide
these
services
and
I'm
thinking,
if
I'm
a
listener,
just
listening
right
now
like
how
do
I
get
in
touch
with
this
squad
right,
like.
A
C
B
C
D
Absolutely
we
are
the
the
first
first
responders
is
how
they
refer
to
us,
because
we
talk
to
you
before
anybody
else
does,
but
during
that
call
we're
able
to
help
determine
what
type
of
services
do
you
need
do?
Do
you
need
an
ambulance
from
us?
Do
you
need
a
fire
truck,
or
do
you
need
now,
as
of
this
year,
a
behavioral
crisis
response
team
and
it's
been
an
exciting
program
to
watch,
grow
and
develop
since
it
implemented.
B
And
I
I
think
that's
great,
you
know
if
there's
folks
that
can
connect
these
people
that
are
on
the
streets.
Doing
the
work
is
is
is
a
beautiful
thing
and
dean.
So,
like
you
know,
obviously
you
guys
aren't
working
out
a
out
of
an
office
somewhere
right.
So
I'm
assuming
you're
in
the
street,
where,
where
are
y'all
at
bro,.
B
A
So
we're
we're
cruising.
The
city
we're
24
hours
a
day
monday
through
friday
is
24
hours
a
day
and
then
saturday
and
sunday
is
a
day
to
evening
shift
that
that
we
have
roaming
around
it's
as
of
right.
Now,
it's
each
shift,
so
I
work
mornings
my
mornings,
it's
two
different
vans
on,
so
I
patrol
precincts
one
two
and
four,
which
would
be
downtown
in
all
of
north
minneapolis,
both
sides
north
and
northeast,
and
then
the
other
van
is
precincts
three
and
five
all
of
south
minneapolis
and
we're
usually
we're.
A
If
we're
not
driving
around
we're
walking
around
we're
kind
of
trying
to
get
out
in
the
community.
Let
people
see
us,
you
know
witness
things
for
ourselves:
get
to
introduce
ourselves
to
community
members,
know
the
people
that
are
out
there
a
lot
of
the
community
services
that
are
available.
We
try
to
work
with
them.
Let
them
know
who
we
are,
so
they
can
call
so
yeah
we're
we're
24,
7.
and
hopefully,
by
the
very
soon
upcoming
future
it'll
be
24
7,
full
time
all
365.
C
D
D
So
it
does
vary
part
of
the
reason
why
of
it
ever
getting
launched
during
the
week,
is
we've
been
able
to
slowly
increase
their
hours
and
be
able
to
get
them
to
this
full-time
point,
starting
them
out
the
first
week
or
the
first
at
first
during
the
day,
hours
monday
through
friday?
What
that
was
helping
us
do
is
to
help
us
evaluate.
C
B
Yeah
and
and
one
thing
and
with
pilot
programs-
and
I
know
you
know
you
guys-
will
probably
have
this
in
the
in
the
plan
after
a
year
or
so
I
would
love
to
see
the
data
and
I
would
like
to
I
think
the
people
in
the
community
just
like
to
see
the
data
right.
When
that's
all
said
and
done
like
you
know,
just
how
many
calls
locations
you
know
demographics
different
times
and
and
dates
and
stuff
or
trends
that
they
see.
I
think
that'd
be.
C
D
Not
only
what
is
the
response,
but
also
what's
happening
after
the
response,
and
so
those
are
all
the
pieces
that
are
being
put
together
on
a
dashboard
that
can
eventually
be
put
out
to
a
public
facing
area
where
they'll
be
able
to
look
at
their
own
neighborhood
or
be
able
to
look
at
even
block
to
block
what's
happening
right
now,
additional
information
can
be
looked
at
on
the
311
website
and
on
the
911
website,
and
then
behavioral
crisis
response
dean.
I
believe
you
have
your
own
website
as
well.
Don't
you.
A
It's
on
the
minneapolis
gov.com.org,
it's
on
it's
a
heading
underneath
there.
So
if
you
go
to
the
minneapolis
gov.org
the
city's
website,
we
have
a
tab
underneath
there.
That
has
a
lot
of
the
information
that
you
can
find
about.
The
bcr
facebook
same
thing
for
minneapolis
gov,
I
believe,
there's
an
instagram
also
that
has
all
of
our
kind
of
information.
A
We
have
programs
that
we
specifically
for
our
reporting
and
internal
documentation
that
that,
like
joni
was
saying,
is
getting
those
intricacies
of
of
the
fine
numbers
and
and
the
points
of
contact
and
like
what
happens
and
how
things
are
resolved
that
hopefully,
eventually
will
be
available
to
everybody.
Yeah.
B
And
I
didn't
want
to
jump
the
gun,
I'm
just
thinking
that
like
if
I'm
a
community
member
and
I'm
invested
in
my
community
and
I'm
sitting
here
and
I'm
listening
to
all
the
information
and
I'm
loving
it,
I
would
just
as
it
gets
down
the
road
I'd
like
to
just
see.
Data
like
folks
need
to
be
proven
that
this
stuff
is
working.
So
I'm
not
suggesting
that
that's
not
going
to
happen.
B
B
I
want
to
see
what's
going
on
in
my
community
and
and
listen
we
I
want
to
kind
of
move
the
conversation
on
a
little
bit,
because
I
know
we
only
have
a
few
minutes.
I
wish
that
we
had
an
hour's
show,
so
what
I
want
to
do
dean
is
just.
Can
you
talk
a
little
bit
about
your
relationship
with
the
police
and
first
responders.
A
I
I'll
be
completely
honest
when
I
first
started
six
months
ago.
I
was
really
my
main
concern.
Wasn't
about
the
reception
from
the
community
and
the
people
we're
going
to
be
working
with.
It
was
working
with
the
police
and
other
the
other
emergency
response
teams
feeling
like
you,
might
be
stepping
on
people's
toes
or
you
know,
feeling
like
you're
intruding
on
on
what
they've
been
doing
historically
and
it's
been
the
complete
opposite.
The
the
officers
honestly
know
that
they
aren't
equipped
to
deal
with
this.
They.
B
A
A
They
don't
need
to
do
the
mental
health
and
and
behavior
stuff,
and
they
they've
kind
of
allowed
us
to
have
our
own
lane,
and
if
we
get
more
calls
from
mpd
to
come
to
a
scene
and
handle
people,
then
vice
versa
than
I've
ever
called
the
police
for
backup,
but
also
knowing
that
that's
a
potential
if
things
go
wrong
which,
thank
goodness
knock
on,
wood
hasn't
happened.
Yet
I've
responded
to
over
700
calls
personally
myself.
A
And,
but
also
knowing
that
they
have
our
backs,
and
they
know
that
we're
just
we're
doing
a
job
that
needs
to
be
done,
that
they
aren't
trained
for
the
same
as
I'm
not
a
trained
police
officer.
I
don't
want
no
part
of
that.
I'm
not
trying
to
be
a
cop.
I
stay
in
my
lane.
They
stay
in
theirs
and
we
work
together
great
the
same
with
the
ems
empire.
Everybody's
kind
of
knows,
like
this
service,
has
been
something
that's
been
lacking
and
is
finally
in
place.
D
B
And
and
to
me
I
mean-
and
I
need
to
be
careful
just
a
little
bit-
I
mean
people
first
responders
just
seem
more
in
tune
with
with
with
different
type
of
crisis
right.
They
seem
more
trained
like
I've.
Never
seen
anybody
upset
that
you
know
the
ambulance
is
coming.
You
know
what
I
mean.
Nobody
is
kind
of
tripping
on
that
at
all,
because
we
know
that
we're
going
to
get
some
some
care
right.
So
I
think,
there's
a
level
of
training.
B
That's
a
lot
different
than
say
police
officers
right
so
that
relationship
that
that
seems
like
an
easy,
easy
way
to
to
mess
right.
The
difference
is
and
what
kim
talked
about
it,
and
what
I
totally
agree
with
is
that
the
relationship
with
the
police
is
something
that
you
experience.
That
is
a
lot
better
than
maybe
what
you
may
have
thought
coming
into
that
situation.
B
C
Dean,
how
do
you
feel
the
community
has
been
responding
to
it
like?
Do
you
feel
like
it's?
You
know
you
feel
like
you,
they
relate
to
you
guys
and
they
you
know
they're
not
as
hostile,
because
they
feel
like
you're,
more
empathetic
with
them,
or
I
mean,
and
of
course
I
know,
there's
different
situations
where
hey,
if
somebody's
drunk
or
if
they're.
C
A
C
C
C
C
Right
yeah,
I
probably
was
30,
I'm
42,
I
probably
was
like
37
38
years
old.
When
I
first
experienced
seeing
you
know
someone
that
I
knew
have
like
a
you
know,
a
a
mental
health
illness
episode
right
right
and
I
didn't
I
had
never
experienced-
didn't-
know
what
it
was.
But
I
see
how
definitely,
if
there's
somebody
who's
trained
and
knows
how
to
deal,
because
I
could
see
how
easily
somebody
who
isn't
trained,
who
may
be
having
a
bad
day
or
could
you
know
a
lot
could
be
going
on?
B
D
Well,
thank
you
and
welcome
to
everybody
out
there.
That's
listening
to
this.
The
bcr
team
has
been
a
fantastic
addition
to
our
our
groups
of
people
that
were,
we
can
send
out
to
help
give
you
some
services
that
are
an
unarmed
police
response.
Thank
you
for
having
us
on
today.
Please
remember
to
take
care
of
yourself.
A
mental
health
crisis
needs
to
be
cared
for
the
same
as
if
you'd
broken
a
bone.
C
A
Yep-
and
I
just
really
appreciate
you,
giving
us
the
opportunity
to
to
talk
about
our
program
and
the
services,
and
if
anybody
listening,
if
you
you
or
a
loved
one,
are
experiencing
a
mental
health
crisis
or
please
call
9-1-1
ask
for
the
bcr
specifically,
but
you
don't
have
to
911,
is
trained
to
be
able
to
dispatch
to
us,
and
I
just
want
to
get
that
out
more
than
anything.
Is
that
that
you
don't
have
to
do
anything
special
call,
9-1-1
and
and
we'll
take
care
of
the
rest
yeah?
That's
that's
a
great.