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From YouTube: July 19, 2022 - Rent and Rent Increases: How to Lawfully Increase Rent (Landlord Focused)
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A
A
Okay,
it
looks
like
everyone's
in
so
let's
go
ahead
and
get
started,
so
thank
you
for
joining
this
afternoon.
This
is
going
to
be
a
webinar
about
rent
increases
for
csfra
covered
rental
units.
This
is
going
to
be
specifically
specifically
about
the
csfra.
We're
not
going
to
talk
about
mobile
home,
run
stabilized
units
in
this
webinar.
We
are
planning
some
in
the
future,
so
we'll
definitely
let
our
mobile
home
landlords
and
property
managers
know
about
the
upcoming
webinars
for
rent
increases
regarding
the
mobile
home
rent
stabilization
ordinance.
A
A
So
for
our
agenda
today,
we'll
talk
about
which
units
are
covered
by
the
csfra
and
then
we'll
look
at
what
the
allowed
rent
increases
for
the
upcoming
years
of
the
2022
23.
What
the
elaborate
increase
is
for
that
we'll
go
into
noticing
requirements
and
then
we'll
talk
about
online
registration
and
submitting
your
notices
and
we'll
wrap
up
with
different
resources
on
the
website
and
in
person.
A
A
Okay,
so
what
is
the
csf
array?
As
some
of
you
might
know?
It
is
a
voter
approved
measure.
That's
meant
to
stabilize
the
community
by
reducing
housing
turnover
in
certain
types
of
rental
units,
and
it
does
that
in
three
main
ways:
first,
which
is
what
we're
focusing
on
today
is
stabilizing
rent.
So
there
is
a
rent
increase
that
is
set
every
year
by
our
committee
and
that's
what
we'll
be
talking
about
today.
A
A
A
So
included
in
the
definition
of
rent
in
the
csf
rain,
we
are
going
to
look
at
our
base
rent,
so
this
means
the
rent
at
the
initial
move-in
of
the
tenant,
so
that
would
be
their
base
rent.
We
also
have
included
in
base
rent
parking
fees,
pet
fees,
so
any
type
of
fees
that
you
might
be
charging
are
going
to
be
included
in
your
base.
A
So
that's
all
going
to
be
bundled
together
and
calculated
when
looking
at
your
base,
rent
so
also
included
in
rent,
then
are
any
allowable
rent
increases
that
we
can
add
on
after
we
know
our
base
rent,
so
that
includes
our
agas,
which
means
annual
general
adjustment,
which
is
just
another
way
of
saying
our
yearly
rent
increase.
That's
allowed.
A
The
other
ways
that
we
can
rent
increase,
rent
is
by
landlord
petitions
and
also
banked
rent
increases
and
we'll
talk
a
little
bit
about
those
in
just
a
second,
so
something
that's
not
included
in
the
definition
of
rent
would
be
deposits,
so
deposits
are
not
included
and
they
can
also
not
be
increased
during
a
tenancy.
So,
like
a
security
deposit
that
you
put
in
the
beginning
of
your
tenancy
or
a
pet
deposit,
those
things
cannot
be
increased
in
during
the
tenant's
tenancy
and
they
also
are
not
included
in
the
definition
of
rent.
A
A
We
announced
these
rent
increases
every
june
and
they're
announced
by
the
rental
housing
committee,
and
so
once
we
announce
the
rent
increase
for
the
year,
it
cannot
go
into
effect
until
september
1st.
So,
for
example,
we
have
our
current
aga
that
was
announced
and
the
first
time
it
can
be
implemented
would
be
september.
1St.
A
A
All
right
so
now
that
we've
talked
about
the
current
aga,
the
five
percent.
Let's
talk
a
little
bit
about
past
rent
increases,
so
we
call
those
bank
direct
increases
and
those
are
any
aga's
that
were
not
charged
in
previous
years.
So
I
I
find
that
a
lot
of
landlords,
I've
talked
to
recently
do
have
some
banked
rent
increases
stored
because
they
weren't
giving
so
many
during
the
covid
pandemic.
A
So
you
might
also
find
yourself
in
that
situation,
where
you
didn't
give
a
rent
increase
in
2020
or
2021,
but
now
in
2022
you're
thinking
about
giving
a
rent
increase.
So
those
previous
increases
that
you
didn't
use,
we
call
those
banked
rent
increases,
so,
of
course
you
can
use
them.
However,
when
you
add
up
your
bank
direct
increases,
you
can't
give
more
than
10
percent
a
rent
increase
for
any
given
year.
A
So
if
you
haven't
used
that
yet
you
can
think
about
banking
it
for
this
year
and
adding
it
to
the
five
percent
starting
september
one
or
you
can
continue
to
keep
it
banked.
So
if
you
don't
use
it,
you
get
to
hold
on
to
it,
but
once
you
use
it,
then
you
lose
it
all
right.
So
we
can
look
at
last
year
was
two
percent
the
previous
year
2.9
and
then
2019
2020,
3.5,
3.6
and
3.4,
going
back
to
the
2017-2018
year.
A
So
you
can
sort
of
keep
your
records
see
which
ones
you've
used,
which
ones
you
haven't
used.
If
you're
a
new
property
owner,
you
do
not
get
to
keep
the
banked
rent
increases
for
the
previous
owner.
You
start
fresh
on
your
own
and
when
you,
when
you
purchase
the
building,
so
that's
always
important
to
remember
as
well.
A
So
we
have
specific
landlord
petitions
where
you
can
file
it
with
the
city
in
order
to
increase
rent
above
what
is
allowed
in
the
agas
or
in
the
banked
heas,
and
we
have
different
types
of
petitions.
So
one
of
our
main
petition
is
the
mnoy
petitions
what
we
call
it.
It's
the
maintenance
of
net
operating
income
petition
and
that
is
to
make
sure
that
the
landlords
have
a
fair
and
reasonable
rate
of
return
on
their
rental
property.
A
Along
with
that,
we
have
a
capital
improvement
petition.
So
if
you
are
planning
on
doing
a
certain
type
of
capital
improvement
to
your
property
and
it's
going
to
be
a
large
expense,
you
can
look
at
filing
a
capital
improvement
petition
in
order
to
raise
the
rent
increase
on
your
tenants
higher
than
what's
allowed
under
the
aga.
So
again,
those
are
something
that
are
a
little
bit
more
involved
and
you
want
to
really
sit
down
with
staff
to
review
the
documents
that
you're
going
to
need
and
make
sure
that
you're
filling
out
the
paperwork
correctly.
A
Okay,
so
now
that
we've
sort
of
looked
at
the
three
ways
that
you
as
a
landlord
or
property
manager
are
allowed
to
increase
rent.
We
also
need
to
mention
the
tenant
hardship
petition,
because
if
you
are
planning
on
a
bankrupt
increase
or
a
landlord
petition,
it
is
possible
that
a
tenant
could
file
a
hardship
petition
in
response.
A
A
All
right,
so
when
can
a
tenant
claim
a
hardship?
So
if
the
tenant's
receiving
a
rent
increase
again
larger
than
the
aga,
because
they
received
a
landlord
petition,
increase
or
bankrupt
increase,
and
they
also
would
meet
certain
eligibility
criteria,
then
they
can
file
a
hardship
petition
and
what
the
criteria
is.
A
The
first
one
is
looking
at
tenants
who
are
making
a
hundred
percent
of
the
area
median
income
or
less
or
they
are
using
50
of
their
income
towards
rent,
which
means
they're,
rent
burdened
and
you'll
notice
at
the
bottom
of
the
screen.
Here
we
have
a
chart
that
shows
the
120
ami
levels
and
the
100
ami
levels
and
charted
out
by
household
size.
So
that
is
the
chart
that
we
look
at
when
we
want
to
know
if
a
tenant
might
be
eligible
to
file
one
of
these
hardships.
A
So
the
second
criteria
here
is
120
of
the
area
median
income
or
if
the
tenant
is
again
spending
50
of
their
income
paid
towards
rent.
So
if
one
of
those
things
are
happening
and
the
primary
residence,
the
unit
is
a
primary
residence
of
a
person
under
the
age
of
18,
or
they
are
a
primary
residence
of
a
person
62
years
of
age
or
older
or
a
primary
residence
of
a
disabled
person.
Then
they
would
qualify
for
a
tenant
hardship,
and
I
hope
that
makes
sense.
If
it
doesn't.
A
So
in
that
case
the
tenant
would
need
to
file
the
petition,
explain
in
detail
what
the
circumstance
may
be
and
how
it
is
causing
a
hardship
and
then
one
of
our
hearing
officers
will
review
the
case
and
determine
if,
in
fact,
a
hardship
has
been
caused
and
then
depending
on
how
how
much
of
a
hardship
or
how
less
of
a
hardship
it
is.
They
can
make
a
determination
if
the
tenant
can
afford
the
increase
in
rent.
A
A
A
A
So
there
are
certain
things
when
giving
a
rent
increase
that
you
are
required
to
do
so.
The
first
thing
which
is
relatively
new
is
provide
a
required
information
sheet,
and
this
is
something
that
the
city
has
on
our
website,
that
you
can
download
and
just
attach
it
anytime
you're,
giving
a
new
lease
or
anytime
you're,
giving
a
rent
increase.
A
And
finally,
what
we
want
to
keep
in
mind
is
that
for
banked,
rent
increases,
there
is
a
little
bit
of
additional
information
that
needs
to
be
added,
so
you
do
again
still
need
to
give
30
days
notice
to
the
tenant,
but
you
also
need
to
give
a
copy
to
the
rental
housing
committee
within
seven
days
of
serving
the
notice
to
your
tenant.
So
once
you
serve
the
notice
and
the
increase,
you
want
to
upload
a
copy
online
and
we'll
go
over
how
to
do
that
in
just
a
second.
A
So
we'll
look
at
that
now,
so
here
is
just
a
picture
copy
of
what
the
required
information
sheet
looks
like
so
you'll
see
it's
one
page
front
and
back
but
again
it
comes
in
english,
spanish
and
chinese.
So
it'll
be
three
pages
total
that
you
can
download
from
our
website,
and
it
just
has
general
information
about
the
csf
array.
Who's
covered
what
what
protections
it
has
and
then
information
about
rent
increases
there
and
eviction
protection.
A
So
here
is
a
picture
copy
of
the
bank,
rent
increase
template
and
I've
seen
people
use
this
for
the
current
year's
aga
as
well.
If
you
just
look
on
the
top
line
here,
you
can
use
the
2022
information,
but
it
is
really
set
up
if
you're
using
bankrupt
increases.
It
has
listed
out
the
prior
year's
increases
that
you
can
fill
out
and
then
down
here.
You'll
just
fill
out
the
total
increase
for
the
year
and
on
the
back
side
of
the
form
care
circled
in
red.
A
A
A
A
A
So
I'll
start
with
that
question
you're
at
least
required
to
send
the
information
sheet
in
the
language
that
the
lease
was
signed.
So
that
was
english.
You
can
do
english
or
spanish.
You
could
do
spanish.
I
like
to
suggest
that,
since
it's
one
page
front
and
back,
you
do
send
all
languages
to
the
tenant,
just
so
that
if
they
understand
another
language
better
or
maybe
they
primarily
speak
another
language
in
the
house,
they
can
really
understand
the
information
that
you
are
giving
to
them.
A
A
A
We
just
do
that
as
a
service,
since
there
are
a
couple
extra
things
that
are
required
with
bank
to
increase
notices,
but
if
you
prefer,
you
can
go
on
our
website
and
look
at
the
regulations
for
rent
increases
and
there's
a
section
in
there.
That
will
give
you
the
required
language
and
you
can
put
that
in
a
form
of
your
own.
If
you
desire.
A
A
A
So,
as
I
think
most
of
us
know,
the
registration
of
your
property
is
mandatory,
so
you
have
to
do
it
once
a
year
once
you
have
entered
in
all
your
unit,
information
and
sort
of
done.
The
initial
upload,
the
rest
of
it
is
just
really
maintenance,
but
you
do
have
to
go
on
every
year
january
1
and
update
any
information
that
might
be
out
of
date
and
resubmit,
your
registration,
so
we
want
to
do
that
annually.
A
The
other
thing
to
keep
in
mind
when
we're
talking
about
mandatory
registration
is
that
there
are
certain
pieces
of
information
that
need
to
be
updated
within
30
days
of
them
happening
so
anytime.
There's
a
new
tenancy
starting.
You
need
to
update
that
information
if
a
tenant
is
terminated
or
if
there's
a
change
in
any
ownership
or
management
contact
information.
A
All
that
needs
to
be
updated
within
30
days.
I
personally
also
suggest
if
there
are
any
other
updates
that
need
to
be
made,
you
can
do
them
as
they
happen,
especially
for
our
larger
properties.
That
way,
you
don't
have
to
do
a
mass
change
at
the
end
of
the
year,
but
whatever
works
best
for
you,
you
can
go
ahead
and
do
that.
A
You
do
have
to
file
your
bank
direct
increase
notices
to
the
city
and
the
best
way
to
do
that
is
by
doing
that
online
on
this
registration
portal
and
I'll
quickly
mention
as
a
side
note
the
other
types
of
notices
that
you
must
upload
termination
notices,
which
include
our
three-day
notices
to
pay
around
our
quip.
We're
also
uploading
termination
notice
follow-up.
So
that's
when
you
have
ud
paperwork,
unlawful
detainer
court
paperwork
that
you've
served
to
a
tenant.
You
want
to
upload
that,
and
you
also
want
to
go
on
the
website
and
click
on
termination
notice.
A
Follow
up
in
the
case
where
a
tenant
received
a
termination
notice
and
they
just
moved
out
on
their
own.
You
will
need
to
notify
the
city
that
that
tenant
vacated
as
a
result
of
that
termination
notice
that
was
served
to
them
right
and
finally,
the
other
type
of
notice
that
you
must
upload
is
any
tenant,
buyout
agreement
that
you
might
have
reached
with
your
tenant.
You
need
to
upload
a
copy
of
that
to
the
city
as
well
all
right.
A
So
this
is
just
a
screenshot
of
what
the
registration
portal
looks
like
so
I'll
have
a
picture
of
your
property
there
and
then
down
around
here.
Has
all
your
unit
information
and
you
click
on
the
three
dots
next
to
the
unit
you
want
to
submit
for
and
you'll
see
here
we
can
submit
our
banked
rent
increase
notice,
so
it'll
be
that
option
there
at
the
top
right.
So
you
can
submit
your
notices
and,
like
I
said
before,
you
can
manage
your
properties,
update
your
contact
information
and
apply
for
your
exemptions,
all
in
the
same
spot.
A
So
once
you're
there
and
you
click
on
a
unit-
and
you
want
to
upload
a
banked
rent
increase
notice.
This
little
pop-up
screen
here
will
pop
up.
I
did
not
get
the
most
up-to-date
screenshot,
but
it
looks
the
same
with
the
current
years,
all
right
so
you'll
type
in
some
of
the
tenants
information,
their
name
and
the
reason.
A
A
A
Oh
perfect
yeah,
so
there
was
a
question
here
asking
if
they
need
to
file
copies
of
just
the
regular
aga
rent
increases,
and
even
though
I
just
answered
it,
I
think
it's
super
important
just
to
say
it
one
more
time.
No,
you
only
need
to
upload
when
you
have
a
banked
rat
increase
or
rate
increase
over
the
current
aga.
A
A
A
A
A
A
What
the
previous
person
was
asking
is
it
required
to
post
and
mail
rent
increase
documents?
I
think
what
you
know
from
for
rent
increases,
what
the
recommended
way
to
do.
It
would
be
in
the
mail,
and
you
can
also
post
it
to
the
door
or
it's
only
posting
sufficient
and
you
can
also
yeah.
So
most
requirements
are
the
california
state
requirements.
A
So
the
first
place
that
you
can
always
start
is
on
our
website
the
quick
way
to
type
that
in
is
mountainview.gov,
slash,
rent
stabilization
and
it
will
bring
you
here
to
our
website.
We
have
tabs
on
the
side
with
some
of
our
popular
topics,
so
you
can
find
what
you
need
if
you're
a
tenant
or
a
landlord.
If
you
want
to
download
the
forms
or
if
you're
interested
in
looking
at
the
most
current
regulations
that
are
passed
and
updated
with
the
rent
stabilization
program,
you
can
go
and
check
that
out
on
our
website.
A
We
update
it
very
frequently,
so
it
usually
does
have
the
most
up-to-date
information
on
it
within
you
know
a
week
or
two
of
that
event
happening
all
right.
The
next
website
that
you
can
check
out
that
has
a
lot
of
really
good
information,
is
mountainview.gov,
slash,
19,
housing
relief
and,
as
you'll
see
here
we
have
different
sections.
A
A
A
You
can
also
join
us
virtually,
so
you
can
go
to
mountainview.gov,
slash
housing,
help
clinics
and
we
can
do
a
one-on-one
zoom
and
we
can
talk
about
any
issues
you're
having
at
your
property
or,
if
you're,
having
an
issue
uploading,
a
notice
or,
if
you're
thinking
about
serving
a
termination
notice.
We
can
walk
through
all
of
those
different
types
of
things
together.
A
A
You
can
always
send
us
an
email
at
mvrent,
mountainview.gov
and
again,
our
website
is
there
as
well.
We
also
have
someone
available
who
speaks
spanish,
so
you
can
also
refer
your
tenants
to
us
if
they
need
any
sort
of
help,
finding
rent
assistance
or
just
having
general
questions,
you
can
send
them
to
us
as
well,
and
we
can
help
them
in
english
or
spanish
or
any
other
language.
A
A
So
we'll
show
you
the
forms,
we'll
show
you
where
you
can
find
the
information
about
what
documents
you
need
to
upload.
So
that
should
be
a
lot
of
good
information
there
if
you
think
you're
interested
in
filing
a
petition
for
an
upward
adjustment
of
rent-
and
the
other
thing
I
want
to
mention,
of
course-
is
our
office
hours.
So
we
have
office
hours
every
single
tuesday.
A
They
are
currently
all
on
zoom.
So
if
you
want
to
join
us
from
10
to
12
o'clock,
you
just
go
into
mountainview.gov,
slash
rsp
clinics
that
stands
for
rent
stabilization
program
clinics
and
you
can
join
us
on
zoom.
There
again
get
one-on-one
help
if
you're
one
of
those
people
who
likes
better
to
be
in
person-
and
you
can't
make
those
hours
just
get
a
hold
of
us
and
we'll
schedule
something
one-on-one
at
the
office.
A
All
right,
so
we
have
here
our
legal
resources
that
you
can
reach
out
to,
if
you're,
finding
yourself
in
need
of
some
legal
advice.
So
you
can
contact,
of
course,
the
santa
clara
county
bar
association
lawyer,
referral
service
or
the
superior
court
self-help
center,
and
I
believe
there
are
limited
in-person
hours
for
the
superior
court
help
self-help
center.
So
if
you
wanted
to
go
in
person,
you
can
go
onto
their
website
and
see
what
their
current
hours
of
operation
are
in
person.
A
A
All
right,
mr
zell,
I
will
give
you
a
call
any
other
questions
so
just
to
wrap
up.
We,
as
I
mentioned
earlier,
we
are
going
to
send
out
an
email
at
the
end
of
this
webinar,
so
either
this
afternoon
or
tomorrow,
it's
going
to
include
the
powerpoint
presentation,
it
will
include
a
link
to
the
recording
and
it
will
also
have
a
link
to
a
survey
where
you
can
give
us
feedback
and
suggestions
on
the
presentation
you
saw
here.
A
I'm
not
seeing
any
other
questions
about
that,
but
again,
of
course,
please
reach
out
to
us.
If
you
have
any
questions
or
if
you're
thinking
about
giving
a
rat
increase
or
bank
threat
increase
this
coming
september,
and
you
have
some
questions
about
it,
we
can
help
walk
you
through
the
forms
so
other
than
that
I'll
just
again
say
thank
you
for
joining
us
and
taking
a
little
bit
of
time
out
of
your
day.