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From YouTube: June 21, 2022 - Landlord Rights and Responsibilities
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A
A
A
So
we
are
going
to
be
talking
about
the
csf
array
or
the
community
stabilization
and
fair
rent
act,
and
so
most
rental
apartment
buildings
in
mountain
view
are
covered
by
this.
So
it's
generally
three
or
more
units
on
the
property.
There
are
some
one-offs
here
and
there.
So
if
you
have
any
questions,
if
your
property
is
covered,
go
ahead
and
type
it
in
the
q
a
or
the
chat-
and
I
can
check
on
that
for
you
so
there's
two
types
of
coverage:
we
have
fully
covered
units
and
partially
covered
units.
A
It's
similar
with
our
new
mobile
home,
run
stabilization
ordinance
as
well,
and
we
also
have
partially
covered
units
and
those
are
the
ones
built
after
1995
up
until
the
law
went
into
effect
and
for
those
only
the
eviction
protection
part
of
the
law
applies.
But
again,
the
majority
of
our
units
in
mountain
view
are
fully
covered.
A
All
right,
so
there
are
some
exemptions.
So
we'll
look
at
this
chart
here.
You
can
see
those
units
built
before
1995.
They
have
to
follow
all
pieces
of
the
law.
The
right
increase,
the
just
cause
eviction
and
the
rollback
needed
to
apply
those
between
february
1,
1995
and
the
effective
date
of
the
law.
It's
just
the
just
cause.
Evictions
and
those
that
are
built
after
the
law
went
into
effect
are
fully
exempt
from
dcs
fra.
A
You
do
have
to
register
once
a
year.
Registration
is
due
every
february
first
of
each
year,
and
so
you
can
do
quite
a
few
things
on
the
portal.
The
online
portal.
You
can
manage
multiple
properties.
If
you
have
more
than
one
update
any
owner
or
manager
contact
information,
you
can
apply
for
any
rental
housing
fee
exemptions.
A
All
right
and
just
for
a
quick
second
we'll
look
at
the
rental
housing
fee.
So
every
year
the
rental
housing
committee
adopts
a
budget
for
the
upcoming
year
and
establishes
a
fee
this
last
year.
That
was
a
hundred
and
two
dollars
per
unit
and
that
payment
was
due
january
31st
2020,
and
so
we
did
just
adopt
a
budget
last
night
as
well
at
our
rental
housing
committee
meeting.
So
the
fee
for
next
year
is
going
to
be
95
dollars
per
unit.
A
All
right,
so
we
have
different
levels.
You
know
of
laws
that
govern
our
tenant,
landlord
rights,
so
federal
law
which
looks
a
lot
at
sort
of
fair
housing
and
some
civil
rights
banning
discrimination
and
protected
classes
of
people.
There's
a
fair
credit
reporting
act
that
protects
what
type
of
information
landlords
have
access
to
when
accessing
people's
credit
reports
and
credit
scores.
A
When
we're
doing
our
background
checks,
we
have
state
law
that
is
similar
in
some
of
its
fair
housing
and
discrimination
laws,
but
we
also
have
here
our
statewide
tenant
landlord
law,
so
whenever
our
local
law
is
silent
on
something
we
refer
back
to
our
state
law
here,
and
there
is
a
really
nice
tenant
and
landlord
handbook.
If
people
don't
have
it,
we
have
a
link
to
it
on
our
website,
but
we'll
also
be
talking
a
lot
about
our
local
laws.
A
So
we'll
look
at
the
csf
array
and
we'll
also
touch
very
briefly
on
the
tenant,
relocation,
assistance,
ordinance
and
that
just
comes
into
effect.
If
there
are
certain
types
of
terminations
like
a
property
is
going
into
redevelopment
or
maybe
there's
an
owner
moving
and
the
tenant
needs
to
be
relocated
to
a
different
property
or
they're
just
displaced
from
their
unit.
A
A
All
right
and,
of
course,
we
know
for
our
landlords.
This
is
a
very
important
process.
The
better
you
screen
your
tenants.
You
know.
Hopefully
you
have
a
a
high
quality
tenant
that
really
works
out
for
you.
So
the
things
that
you
could
check
for
you
know
credit
worthiness.
You
want
to
look
at
rental
history.
A
A
You
can
ask
for
a
copy
of
their
pay.
Stubs
bank
account
information
because
you
you
want
to
find
out
if
they're
going
to
be
a
good
tenant
for
you
and
make
sure
that
they
pay
their
rent
on
time,
but
things
that
we're
not
looking
at
are
immigration
status,
familial
status
like
if
they
have
any
children
under
the
age
of
18?
A
We
don't
look
at
ethnicity
or
medical
information
or
copy
of
bank
statements.
A
All
right,
so
this
is
always
a
big
one,
fair
housing
and
discrimination
and
in
mountain
view,
we
actually
contract
with
project
sentinel,
who
has
a
fair
housing
division.
A
So
if
there's
any
questions
or
issues
surrounding
fair
housing,
we
do
have
a
great
resource
in
mountain
view
that
we
can
refer
you
to.
But,
generally
speaking,
we
don't
want
to
look
at
any
sort
of
arbitrary
discrimination
factors,
things
that
people
don't
really
have
control
over.
Of
course,
race.
You
know
religion,
familial
and
marital
status,
national
origin,
language,
immigration,
sort
of
the
the
things
that
we
all
think
about
right.
A
It's
really
important
and
we
always
encourage
everything
that
you
want
to
be
in
your
lease
to
have
it
in
there
in
writing
and
have
the
tenant
sign
that
the
first
list
is
very
important
because
under
the
csfra,
if
the
tenant
does
not
want
to
sign
a
new
lease
or
release
addendums,
they
do
not
have
to
and
that's
not
a
reason
to
terminate
their
tenancy.
A
So
this
original
lease
is
very
important
and
you
can
do
these
types
of
things
within
your
lease,
so
you
can
set
what
how
long
you
want
the
tenancy
to
be
so
the
term
of
the
tenancy.
If
it's
months
month
or
a
year
or
six
months,
you
put
that
in
there.
You
want
to
make
sure
it
includes
the
name
of
the
owner
or
the
the
agency.
A
A
A
If
subletting
is
allowed,
that's
a
big
one
that
you
want
to
be
very
specific
about,
and
any
other
fees,
pet
fees,
parking
fees,
any
storage
fees.
Anything
you
can
think
of
like
that.
You
want
to
make
sure
you
put
in
there
all
the
disclosures
that
are
required
under
state
law
should
also
go
in
your
lease.
A
There
are
quite
a
few
of
them
in
california,
we
recommend
you
know
like
no
low
press
or,
if
you're
a
member
of
caa,
they
have
a
lot
of
these
already
set
up
for
you,
depending
on
which
region
in
california
you're
living
in.
So
it
can
be
pretty
handy
to
be
part
of
something
like
the
california
apartments
association.
A
A
A
As
an
example
would
be,
maybe
if
there
was
something
about
rent
increases
in
there
and
that
were
over
what
the
local
csfra
law
allowed,
the
tenants
cannot
waive
their
rights
to
being
protected
by
the
rent
limits.
A
Oh,
I
see
something:
are
we
required
to
allow
month-to-month
lease
or
can
the
tenant
or
can
the
tenants
to
be
on
a
term
lease?
Okay,
so
are
you
allowed?
Are
you
required
to
have
each
of
your
leases
be
month
month,
or
can
you
do
like
a
one
year
or
six
months?
You
can
definitely
do
a
term
lease
when
you
sign
your
lease
and
you
can
ask
the
tenant
to
renew
that
each
year.
A
As
I
said,
the
tenants
are
not
required
to
sign
new
leases
after
that
initial
lease.
So
if,
for
some
reason
they
choose
not
to
it
would
just
automatically
roll
over
into
a
month-to-month
release,
but
you
can
do
a
term
lease
when
you
initially
have
the
tenant
into
the
unit
and
from
what
I've
seen
just
in
experience.
Most
tenants
will
resign
the
lease
after
one
year
to
do
another
year.
A
The
only
reason
I've
seen
people
be
a
little
bit
weary
or
cautious
of
resigning.
A
lease
is,
if
any
of
the
terms
in
the
lease
have
changed.
But
if
that's
not
the
case,
then
most
of
the
time
I
see
people
resigning
their
leases
for
whatever
the
term
is.
A
So,
under
our
local
law,
let's
talk
about
what's
included
in
rent,
so
we
have
what
we
call.
First,
the
base
rent
and
the
base
rent
is
the
initial
rent
at
move-in.
So
this
includes
the
rent
that
they're
paying
for
the
unit,
but
it
also
is
going
to
include
any
of
those
fees
that
we
were
talking
about.
So
parking
fees,
pet
fees,
storage
fees,
it'll
include
utilities
and
other
housing
services.
A
So
if
you
have
like
a
fee
for
like
a
common
room,
that
would
be
included
as
well,
and
so
that's
all
bundled
up
and
the
definition
of
rent.
So
when
we're
increasing
our
rent,
we're
looking
at
that
whole
number
there,
and
so
what
type
of
rent
increases
are
allowed.
So
we
have
our
yearly
rent
increase,
which
we
call
the
aga,
which
means
the
annual
general
adjustment
and
that's
the
one
we
release
every
summer.
So
we've
just
released
our
rent
increase
for
2022..
A
So
these
cannot
be
increased
once
you
collect
your
deposit.
That
is
what
it
is.
So
if
you
have
a
tenant
in
and
say
a
year
or
so
later,
they
want
to
add
a
pet.
You
can't
charge
them
a
pet
deposit
because
that
would
not
be
allowed
under
the
csf
right.
A
A
So
this
is
a
little
look
back.
I
didn't
go
all
the
way
back
in
years,
but
since
2019
you
can
see
what
our
allowed
rent
increases
have
been
you'll
see
number
four
is
our
current
aga,
our
current
rent
increase
amount
of
five
percent,
and
that
was
just
released
recently,
but
it
goes
into
effect
september,
1st
oops.
That
should
be
20
22.,
sorry
about
that.
That
should
be
2022
and
goes
all
the
way
through
august,
31st
of
2023.
A
All
right-
and
another
thing-
that's
really
important
to
remember-
is
any
of
our
rent.
Increases
cannot
be
above
10
and
we
can
only
increase
once
a
year
so
once
every
12
months.
So
if
you
notice
that
you,
you
notice
your
tenant
in
august
first
that
you're
gonna
have
a
rent
increase
of
five
percent
on
september.
First,
we're
gonna
have
to
wait
a
whole
12
months
until
we
do
the
next
rent
increase.
A
I
have
some
of
my
dates
wrong.
The
other
thing
that
is
allowed
are
banked
right
increases,
so
in
a
banked
increase
it
allows
you
to
charge
rat
increases
that
you
hadn't
previously
charged.
So
I
I
feel,
like
a
lot
of
people
are
in
this
position
because
of
covet
and
a
lot
of
landlords
did
not
raise
rents
for
the
last
two
years
or
so
so
now
they
have
a
couple
of
rent
increases
in
the
bank
that
they
haven't
used
yet
that
maybe
they
want
to
use
now
since
we're
sort
of
coming
out
of
coven.
A
A
A
All
right,
I
do
see
we
have
a
question,
but
I'm
just
gonna
there's
only
a
few
more
slides
left.
So
let
me
just
run
through
these
here.
There
are
some
noticing
requirements
for
rent
increases,
so
if
you're
giving
the
one
right
increase,
you
want
to
give
at
least
30
days
notice
to
your
tenants.
You
can
always
give
more,
but
at
least
30
days
before
the
rent
increase
goes
into
effect.
A
A
So
that's
how
you
can
get
the
unit
back
up
to
market
rate.
A
Once
the
original
tenant
moves
out,
and
it's
only
additional
tenants
left
over,
then
you
can
negotiate
rent
with
those
additional
tenants
and
bring
it
back
up
to
market
as
you
negotiate
with
them.
A
A
You
are
able
to
request
reasonable
documents
if
that
person
is
contributing
to
paying
rent,
to
make
sure
that
you
know
their
credit
is
good
and
that
sort
of
background
checked
information
that
you
do,
but
they
do
have
to
provide
you
with
notice
that
a
family
member
is
coming
into
the
unit
and
they
also
have
to
provide
a
copy
of
that
notice.
They
give
to
you
to
the
city.
A
A
They
also
have
to
provide
a
copy
of
that
written
notice
to
the
city.
So
this
is
what
I
was
saying
when
we
have
our
replacement
roommates.
So
if
you
had,
for
example,
an
original
roommate
and
and
they
had
a
roommate
and
they
were
both
on
the
lease
and
then
this
roommate
roommate
b
moved
out
roommate
a
can
replace
them
one
for
one
and
that's
okay,
so
they
can
do
a
replacement
roommate.
A
A
A
If
a
tenant
is
subletting,
we
have
in
our
regulations
that
they
are
not
allowed
to
charge
more
than
what
you're
charging
as
the
landlord
in
the
lease.
So
they
can't
be
making
a
profit
off
of
the
rental
unit.
That's
not
what
that's
for,
and
they
also
have
to
disclose
the
rent
and
the
terms
if
you
request
it
as
a
landlord.
So
that
way,
you
can
be
sure
that
that's
not
happening.
A
Okay,
so
there
is
this
loss,
not
so
new
anymore,
but
it's
one
of
the
newer
laws
that
landlords
must
accept
third-party
payments
of
rent,
as
long
as
the
third
party
provides
signed,
acknowledgement
that
they
are
not
currently
a
tenant
of
the
premise
for
which
the
rent
is
being
paid,
and
so
that
way
the
third
party
would
not
create
a
new
tenancy.
A
Question
we
are
not
allowed
to
collect
an
additional
deposit
if
the
tenants
add
a
pet
at
a
later
date.
Is
that
correct,
so
that
is
generally
correct
and
what
that
was
causing
was
a
lot
of
landlords
to
then
not
allow
people
to
have
pets
if
they
wanted
to
bring
a
pet
in
later.
A
So
I'm
going
to
talk
a
little
bit
about
this
option.
It
leads
perfectly
into
what
I'm
talking
about
for
petitions.
There
is
an
option
as
a
joint
petition
if
both
the
landlord
and
the
tenant
want
to
add
an
additional
service.
So
let's
talk
a
little
bit
about
this,
but
this
is
voluntary.
So
there
are
some
petitions
that
are
allowed
under
the
rent
stabilization
law.
A
A
A
Otherwise,
the
petitions
to
increase
rent
are
what
we
call
joint
petitions,
and
these
are
voluntary
petitions
between
landlords
and
tenants,
and
if
the
tenant
wants
additional
services,
but
they
otherwise
wouldn't
be
allowed
under
the
law,
they
can
ask
the
landlord
to
come
into
a
petition
with
them
and
say:
hey,
I'm
willing
to
pay
this
amount
of
money
either
as
a
one-time
fee
or
an
additional
amount
per
month.
If
I
get
this
additional
service,
so
that's
one
way
that
the
rental
housing
committee
addressed
that
issue
of
the
pet.
A
A
A
You
could
also
request
improvements
or
modifications
by
tenants.
I've
seen
tenants
who
want
like
electric
vehicle
charging
stations
and
they're
willing
to
pay
an
additional
amount
per
month
if
electric
charging
stations
were
installed
and
both
the
landlord
and
the
tenant
wanted
to
do
that,
so
it
worked
out
there
for
both
of
them.
A
We
also
have
tenant
petitions,
so
we
have
10
and
petitions
for
downward
adjustment
of
runs,
so
these
petitions
would
be
lowering
the
rent
and
tenants
file
these
petitions
to
their
landlord
or
the
property
manager,
whoever
they
usually
work
with
on
the
property.
So
there's
two
there's
four
petitions,
but
two
of
them
here
are
about
rent.
A
So
if
the
tenant
feels
that
they
have
been
paying
excessive
rent,
they
can
file
a
petition
for
unlawful
rent
and
have
the
city
sort
of
evaluate
that.
We
have
hearing
officers
that
look
through
all
the
paperwork
and
determine
if
in
fact,
unlawful
rent
was
collected,
and
then
they
write
a
decision
to
the
landlord
about
how
that
rent
needs
to
be
repaid.
A
The
other
type
of
petition
having
to
do
with
rent
is
a
hardship
petition.
So
if
a
tenant
receives
a
banked
rent
increase
notice
that
is
outside
of
their
ability
to
pay,
so
they
have
some
sort
of
hardship
that
makes
it
so
they're
not
able
to
pay
those
banked.
Rent
increase
amounts,
they
can
file
a
hardship
and
the
hearing
officer
will
have
to
make
a
decision
depending
on
that
person's
specific
circumstance.
A
If
they
can
pay
part
of
the
rent
increase
or
if
maybe,
if
it's
just
postponed
for
a
while
or
if
it's
you
know
put
in
place
in
increments,
that's
something
the
hearing
officer
will
decide.
I
do
want
to
be
clear
that
hardship
petitions
are
only
looking
at
banked,
rent
amounts.
A
So
if
you
are
applying
the
current
aga
and
the
bank's
rent
increase
amounts,
the
current
aga
will
always
go
through
will
only
the
hearing
officer
will
only
be
considering
the
banked
increase
amount,
so
the
ones
that
were
saved
from
previous
times.
A
The
other
type
of
petition
are
what
we
call
petition
b
for
downward
adjustment
of
the
rent.
So
if
a
tenant
claims
that
the
property
has
not
been
maintained,
it's
not
habitable
or
it's
not
kept
up
to
code.
They
can
bring
a
petition
for
that.
They,
of
course,
would
have
had
to
notify
the
landlord
in
writing
that
there
are
certain
issues
with
the
property
and
given
the
landlord
time
to
correct
those
issues.
If
they
weren't
corrected,
then
they
can
bring
a
petition
to
the
city
or
we
have
a
decrease
in
housing,
services
or
maintenance.
A
So
maybe
there
was
a
swimming
pool,
but
then
it
got
filled
in
or
maybe
there
was
washing
machines,
washing
and
drying
machines
and
those
got
removed.
Any
sort
of
decrease
in
services
a
tenant
can
petition
to
have
their
rent
lowered
based
on
those
services
being
removed.
A
A
Okay,
habitability
yep
question
question:
if
the
tenant
is
not
being
cooperative
to
complete
repairs,
can
a
tenant
still
file
good
question?
Yes,
the
tenant
can
still
file
the
petition.
However,
it
is
a
very
open
process
and
the
landlords
are
said
a
copy
of
the
petition.
A
There's
a
response
form
they
can
respond
in
writing
and
provide
their
own
proof
and
documentation
and
be
a
participating
party
in
the
petition
as
well,
and
so
there
are
pre-hearing
calls
with
the
hearing
officer
where
the
landlord
can
participate
and
provide
their
documentation
and
their
backup.
Saying,
hey
look
I
I
really
am
working
with
the
tenant
here,
I'm
trying
and
then
the
hearing
officer
takes
all
of
those
things
into
consideration
before
making
a
decision.
A
So
it's
definitely
open
for
participation
on
all
parties.
It's
not
a
one-sided
process.
It's
just
one
party
brings
the
petition
to
the
city
state
and
vice
versa,
with
the
landlord
petition,
the
the
landlord
brings
the
petition,
but
all
the
tenants
can
also
participate
in
the
process
as
well.
So
it
goes
that
way
for
all
petition.
A
All
right
any
other
questions
about
the
the
petitions
and
we
do
have
some
hearing
sr.
We
have
some
open
office
hours
that
I'll
talk
about
a
little
bit
later,
if
you're
more
interested
in
the
process,
or
you
have
just
very
specific
questions,
we
can
take
a
deep
dive
into
your
situation
at
that
time
as
well.
A
A
So
there
are
both
state
and
local
laws.
The
state
law
says
in
an
implied
warranty
of
how
habitability
and
it
defines
certain
standards
that
the
landlord
has
to
meet
for
habitability
and
various
codes
for
health
and
safety.
And
then
our
local
law
provides
clarity
and
detail
about
what
those
habitability
standards
are,
and
our
department
works
very
closely
with
multi-family
housing
department
and
our
inspections
team.
A
So
those
are
the
the
people
they're
part
of
the
fire
department,
but
they
go
out
every
few
years
and
inspect
your
properties
and
maybe
inspect
internally
one
or
two
units.
If
the
if
the
tenant
ever
comes
to
us
and
request
an
inspection,
we
connect
them
with
the
multi-family
housing.
So
you
probably
know
them
pretty
well.
A
A
A
All
right,
so
our
recommendations,
of
course,
are
performing
the
walk-through
inspections,
so
you
definitely
want
to
do
it
at
the
beginning
and
at
the
end
of
the
tenancy
there
are
forms
you
can
write
print
out.
Caa
has
them
where
you
can
write
down.
The
condition
of
the
unit
pictures
are
also
great
for
this,
but
you
definitely
want
to
document
the
condition
of
the
unit
before
the
before
the
tenant
moves
in
and
then
how
they
left
it.
A
When,
when
they're
moving
out,
you
can
also
require
renters
insurance,
but
you
want
to
make
sure
again
that
that
is
in
your
lease
in
a
writing
and
the
city
of
mountain
view
also
has
mediation
services
they've
been
around
with
mountain
view
for
40
plus
years?
A
Since
the
relationship
is
so
important
and
it's
important
to
have
a
good
relationship
with
your
tenant
and
vice
versa,
the
tenant
with
the
landlord
we
really
encourage
mediation,
especially
before
people
try
to
go
to
court
for
any
issues.
So
that
way,
it
salvages
some
of
the
relationship
and
sometimes
it
actually
even
improves
the
relationship,
because
people
really
get
to
know
each
other
and
understand
where
the
other
person
is
coming
from.
A
But
we
definitely
use
mediation,
a
lot
with
ted
landlord
types
of
issues
and
also
neighbor
to
neighbor.
So
if
you
have
two
tenants
who
aren't
getting
along,
you
can
recommend
mediation
for
them
as
well.
A
A
So
you
can
also
write
into
your
lease
if
you
do
some
sort
of
like
annual
fire
detector
inspection
or
something
like
that,
and
so
that
would
be
a
reason
you
can
go
in
there
or
of
course,
if
there's
something
that
needs
repair
that
the
tent,
let
you
know
you
need
to
enter
their
unit
for
that,
however,
you
need
to
be
mindful
of
the
24-hour
written
notice
that
is
required,
so
the
notice
needs
to
specifically
state
the
time
and
the
date
and
the
purpose
that
you're
entering
into
the
unit
the
only
time
you
don't
have
to
do
this
if
there
is
an
emergency,
something
like
fire,
flooding,
earthquake
some
kind
of
emergency,
where
there's
no
time
to
do
that
type
of
noticing
all
right.
A
Okay,
so
the
tenant
does
not
have
to
be
present
for
you
to
enter
the
unit
as
long
as
you're,
giving
the
notice
and
stating
the
purpose
of
the
entry.
They
can't
deny
you
access
to
the
unit,
so
failure
to
give
access
is
actually
one
of
our
just
cause
reasons
to
terminate
a
tendency.
So
if
they're
denying
you
access
to
the
unit
after
you've
done
all
the
right
steps,
you
can
terminate
them,
but
you
first
have
to
give
a
notice
to
cease.
A
So
you
have
to,
and
we
have
a
template
for
this
on
our
website
as
well.
You
have
to
state
exactly
what
the
reason
you're
giving
the
notice
to
c's
for
and
then
give
them
a
and
a
certain
amount
of
time
to
fix
the
problem.
So
if
they
were
denying
you
access
give
them
time
to
allow
you
access
to
the
unit
before
you
can
actually
serve
a
termination
notice.
A
What
are
considered
business
hours,
so
I
don't
think
it's
specifically
defined,
but
you
know,
plus
or
minus
a
few
hours
of
a
nine
to
five
would
be
considered
normal
business
hours.
So
it's
really
just
trying
to
protect
people
from
entering
the
tenants
unit
at
really
inappropriate
hours
in
in
the
wee
hours
of
the
night
or
or
early
morning.
A
But
if
it's
something
where
the
tenant
maybe
is
not
going
to
be
present
and
you're
just
giving
the
24
hours
written
notice
saying
I
need
to
get
in
there
to
do
this
service
and
check
this
inspection.
You
want
to
sort
of
do
that
during
working
hours,.
A
So
we
have
nine
reasons
that
you're
able
to
terminate
your
tenant,
so
I
like
to
break
them
out
into
two
buckets
here.
We
have,
you,
know,
tenant
costs
and
then
landlord
costs
reason.
A
So
if
you
look
over
at
the
tenant
cost
reasons,
of
course,
we
have
failure
to
pay
rent
and
then
the
next
four
breach
of
lease
nuisance,
criminal
activity
and
failure
to
give
access
like
we
talked
about
all
of
those
four
that
have
a
star
next
to
it.
They
require
a
notice
to
cease
before
a
termination
notice
is
served
to
the
tenant.
A
So
this
would
be.
If
something
happened
to
the
unit
and
the
tenant
needed
to
vacate
the
unit
for
a
period
of
over
30
days,
then
you
would
serve
them
a
termination
notice
and
with
all
of
these
reasons
on
this
side,
the
tenant
would
need
to
be
offered
tenant,
relocation,
assistance
and
we'll
go
over
that
in
just
a
second,
the
other
reasons
to
terminate
would
be
owner,
move-in
or,
if
you're
withdrawing
your
rental
unit
from
the
market
or
if
there
was
a
demolition
of
the
unit.
A
A
B
A
You
are
required
to
take
the
next
step
and
actually
go
through
the
eviction
process
and
the
court
process
that
looks
a
little
bit
like
this,
so
you'll
serve.
The
notice
on
the
tenant
over
here
and
you'll
give
a
copy
to
the
rental
housing
committee,
and
then
you
want
to
go
ahead
and
file.
Your
ud
paper
work
your
unlawful
detainer
paperwork.
A
The
tenant
has
a
few
days
like
five
days
to
answer
that
court
paperwork.
If
they
do
answer
they,
if
they
file
an
answer
to
it,
you
will
be
scheduled
a
court
date
and
then
you
would
and
the
tenant
would
go
to
court
and
meet
in
front
of
the
judge,
and
the
judge
would
issue
a
ruling.
However,
if
they
do
not
answer,
it
just
goes
straight
into
a
default
judgment
where
there's
no
court
hearing
and
the
tenant
doesn't
have
an
opportunity
to
present
any
evidence,
but
the
judge
will
just
make
a
judgment
and
yeah.
A
A
You
that
has
to
all
go
through
the
formal
ud
process
and
the
sheriff
has
to
come
out
and
do
the
eviction
you
can't
cut
off
the
utilities.
A
You
cannot
harass
the
tenants
physically
or
set
up
some
sort
of
barrier
to
not
allow
them
to
enter
the
unit
or
you
can't
let
the
unit
fall
into
disrepair
so
that
it's
not
habitable,
so
the
tenant
can't
live
there
anymore.
Those
types
of
things
are
illegal.
A
So
if
the
ten
breaks
the
lease
and
you
serve
a
notice
to
cease
on
the
tenant,
but
they
correct
that
issue,
then
you
wouldn't
be
able
to
serve
a
termination
notice
for
that
issue.
A
However,
of
course
they
can
break
more
than
one
term
on
the
lease
at
a
time,
so
you
can
serve
a
notice
to
seize
with
you
know,
different
violations
spelled
out,
but
you
want
to
be
just
very
specific
and
what
I've
seen
in
the
past
landlords
do
is
be
very
specific,
with
the
date
on
such
and
such
date.
This
event
happened,
which
you
know,
violated
this
clause
in
the
least,
and
they
they
have
lines
for
each
of
the
times
that
this
happened
or
for
each
violation
that
occurred.
A
A
Okay,
good
yeah,
yeah,
the
more
specific
really
the
better,
especially
if
you
have
either
yourself
if
you're
living
there
or
if
you
have
a
property
manager
on
site,
have
them
write
down
the
time
in
the
day
and
the
circumstance
that's
happening.
I've
seen
people
putting
even
in
quotes
so
and
so
said
this
to
me
the
police
recalled
they
said
this.
This
is
what
the
issue
was,
and
just
very
detailed
and
very
specific.
A
Okay,
so
some
of
this
is
based
on
state
law
and
then
some
of
this
is
based
on
our
local
run
stabilization
law.
But
these
are
your
noticing
requirements
so
for
termination
notices.
There
are
different
dates
that
are
required
so
three
days,
if
it's
a
failure
to
pay
rent
30
day
termination
notice
if
the
tenant
has
lived
in
the
unit
for
less
than
a
year,
30
or
sorry
60
days,
if
it's
over
a
year
and
then
the
120
days
or
the
one
year
is
when
we
have
a
property
in
redevelopment.
A
So
if
you
do,
if
you
are
planning
to
redevelop
your
property,
it
is
a
process,
that's
highly
guided
by
city
staff
and
so
I'll
help
you
through
that
process.
So
you
don't
get
confused
with
any
of
the
noticing
requirements
or
or
anything
like
that,
so
mostly
you'll
just
have
to
worry
about
the
three
day:
notices
the
30
day
or
the
60
day,
all
right
so
on
termination
notices.
A
You
need
to
upload
a
copy
to
your
online
database
portal,
and
that
is
good
enough
for
us
as
giving
a
copy
to
the
rental
health
committee,
all
right
again,
notice
deceased
are
required
for
all
of
the
tenant
caused
terminations,
except
for
a
three-day
notice
to
pay
right
or
quit
so
again,
depending
on
what
the
violation
is.
You
need
to
give
the
tenant
a
certain
amount
of
time
to
correct
the
issue.
A
You
also
have
to
provide
the
phone
number
for
the
rental
housing
committee
and
we
we
have
a
template
on
our
website,
so
all
the
required
noticing
and
everything
is
already
in
there
if
you
want
to
just
use
that
all
right
and
again,
if,
lastly
down
there,
if
you
are
withdrawing
your
unit
from
the
market
or
going
into
redevelopment
you,
you
will
have
to
look
at
the
tenant
relocation,
assistance
ordinance
and
follow
those
rules
and
regulations,
but
again
that
process
from
beginning
and
end
to
end
is
guided
by
the
city.
A
Oh-
and
this
is
what
I
just
talked
about,
so
I
won't
go
over
it
again,
but
most
of
us
are
just
going
to
be
looking
at
these
three.
The
three
day
notice,
the
30
days
notice
or
the
60-day
notice.
A
All
right-
and
this
is
a
law
that
has
to
do
again.
This
is
also
not
that
new,
but
it's
worth
mentioning
when
you're
serving
notices
and
the
tenant
has
time
to
respond.
It
does
exclude
now
weekends
and
holidays
so
for
counting
we're,
not
counting
weekends
or
holidays.
In
our
response
time,.
A
A
Okay,
so
a
buy
on
agreement
is
basically
an
agreement
where
the
landlord
offers
to
pay
the
tenant,
some
sort
of
money
or
another
type
of
consideration.
In
exchange
for
the
tenant
to
move
out
of
the
rental
unit.
A
So
this
is
a
totally
voluntary
process,
so
the
the
landlord
can
offer
something
like
a
certain
amount
of
money,
or
you
know
six
months,
free
living
in
the
unit
in
order
to
move
out
by
a
certain
date,
and
we
have
templates
and
forms
on
our
website
as
well.
That
include
all
the
required
language
that
you
have
to.
A
They
have
10
days
in
order
after
they
sign
it
to
rescind
and
change
their
mind.
It
lays
all
that
information
out
for
them,
so
they
really
know
what
they're
getting
into
before.
They
start
negotiating
with
you
about
this
buyout,
so
you
want
to
do
the
disclosure
form
and
then
you
need
to
have
well.
We
encourage
that
you
have
an
agreement
in
writing
about
what
you're
going
to
offer
the
tenant.
So
it
should
include
that
the
tenant
is
voluntarily
vacating
the
unit.
A
You
do
have
to
provide
a
copy
again
to
the
rental
housing
committee
and
you
you
can
do
that
online,
and
so
once
those
documents
are
executed,
you
have
seven
days
to
upload
them
to
the
website
and
then,
lastly,
here
the
tenant
has
10
days
or
if
they
change
their
mind
and
decide
that
it's
not
something
that
they
want
to
do
all
right.
I
think
we
have
a
question
about
buyouts.
A
A
A
A
A
The
tenant
can
be
present
for
that
they
don't
have
to
be
present
for
that
or
they
can
waive
it
depending
on
what
your
move
out
process
is,
but
it's
never
a
bad
idea
to
do
an
initial
inspection
with
the
tenants
and
they
that
way
they
know
what
they
should
fix
and
they
know
what
they
need
to
repair
especially
holds
holes
in
the
wall
from
pictures
or
things
like
that,
and
then
we
have
our
move
out,
and
then
we
have
our
final
inspection
that
you
do
and
that's
where
you
determine
what
things
you
need
to
deduct
from
the
security
deposit
and
so
after
the
tenant
moves
out
within
21
days,
you're
going
to
want
to
return
to
them
the
remainder
of
their
deposit.
A
Also,
though,
you
want
to
have
a
detailed
itemized
list
of
the
deductions
that
you
make
to
their
original
security
deposit
and
again
we
always
encourage
the
more
things
you
have
in
writing
the
better
and
the
more
thorough
they
are,
the
better.
A
We
often
also
see
I'll
just
mention
we
do
see
a
lot
of
security.
Deposit
issues
come
up
in
mediation,
so
tenants
reach
out
to
us
oftentimes
disagreeing
with
the
deposit,
this,
the
security
deposit
and
what
was
returned,
and
so
they
reach
out
and
try
to
do
mediation
with
the
landlord
to
sort
of
meet
somewhere
in
the
middle
on
those
issues
and
again
so
the
more
documentation
that
you
have
of
things
pictures
videos,
itemized
lists
the
more
prepared
and
then
just
the
more.
A
Okay,
very
quickly,
I'll,
look
at
tenant,
relocation
assistance,
and
so
this
applies
again
to
our
sort
of
landlord
cause
termination
reason.
So
if
the
tenant
needs
to
move
out
for
necessary
repairs
or
an
owner
move
in
or
if
the
unit
is
being
withdrawn
from
the
market
or
demolished,
then
we
must
offer
tenant
relocation,
assistance
and
first
right
to
return
back
into
the
unit
if
it
goes
back
on
the
rental
market.
A
So
tenants
must
income
qualify
for
tenant
relocation
assistance
if
they
do
income
qualify,
they
get
a
refund
of
the
security
deposit
minus
any
funds.
It
takes
to
bring
the
unit
back
up
to
do
any
repairs
or
to
do
any
cleaning
they
also
have.
This
is
a
little
outdated.
They
also
have
it's
now,
unlimited
unlimited
subscript,
a
subscription
to
a
rental
agency,
and
that
can
help
them
find
another
house
to
move
into.
A
So
that's
what
the
rental
agency
will
do
and
as
far
as
money
goes,
they
get
three
months
of
rent
for
a
similar
size
unit
in
mountain
view.
So
if
they're
in
a
two
bedroom,
we
look
at
what
two
bedrooms
are
going
for
in
mountain
view,
and
they
get
three
times
that
amount
and
if
they
have
anyone
in
the
house
who
is
a
senior
a
minor
or
disabled,
they
get
an
additional.
A
A
A
So
if
they're
terminated
and
the
same
unit
is
returned,
the
tenant
has
to
let
us
know
before
they
leave
that
they're
interested
in
coming
back
and
they
have
to
provide
us
forwarding
addresses
and
if
the
unit
does
in
fact
go
back
on
the
rental
market.
The
owner
is
obligated
to
inform
the
city,
and
then
the
city
tries
to
locate
the
tenant
and
get
them
connected
back
into
that
unit.
A
Okay,
so
up
to
10
years
is
as
long
as
the
first
round
of
return.
Last
so
from
year,
10
to
year,
5
here
the
tenant
can
come
back
in,
but
there
is
no
rent
restriction.
You
would.
They
would
just
come
back
in
at
market
rent
at
year
five.
A
Here
there
is
a
period
of
control
on
the
rent
increases
that
are
allowed,
so
they
can
come
back
in
at
the
rent
that
they
were
paying
plus
any
of
the
allowed
rent
increases
over
those
five
years
and
then,
after
two
years,
if
the
unit
goes
back
on
the
market,
but
the
landlord
didn't
actually
offer
it
back
to
the
tenant.
The
tenant
can
sue
for
damages
for
those
years.
A
Always
we
have
our
website
that
we
try
to
keep
very
up
to
date.
It
is
mountainview.gov.
A
We
also
have
our
rental
housing
helpline.
So
if
you
have
any
questions
general
questions
about
anything
we
covered
here,
we
touched
on
just
about
everything
in
the
law,
so
it
was
a
lot.
If
you
have
questions
about
that,
give
us
a
call
or
email
us,
or
we
also
have
those
office
hours
I
was
talking
about.
A
The
other
thing
we
have
is
our
housing
and
eviction
help
center.
We
do
this
twice
a
month,
every
first
and
third
thursday.
At
the
mountain
view,
library,
from
1
to
5
pm.
We
are
in
the
first
floor
program
room.
So
if
you
do
want
to
see
us
in
person,
we
are
there.
You
can
also
join
us
virtually
if
you
want
at
mountainview.gov
housing,
help
clinics
or,
of
course,
call
or
email
for
an
appointment
or
if
you
have
any
questions.
A
A
A
Legal
resources
for
our
landlords.
There
is
a
santa
clara
county
bar
association
lawyer
referral
service,
as
well
as
the
superior
court
self-help
center.
The
self
help
center
is
open,
but
I
do
believe
they're
still
on
sort
of
over
restricted
hours.
So
before
you
head
down
there,
you
might
want
to
give
them
a
call
to
make
sure
they're
open
during
the
hours
that
you
are
available.
A
All
right,
so
that
is
it
any
last
questions
or
comments.
We
will
be
sending
you
an
email
tomorrow
with
this
powerpoint,
a
presentation
and
also
a
link
for
a
survey.
If
you
don't,
if
you
don't
mind
filling
it
out
for
us,
let
us
know
how
we're
doing
or
how
we
can
improve.
We
would
greatly
appreciate
that
other
than
that,
I'm
all
done
so.
I
can
hang
around
if
we
have
any
questions
and
you
want
to
type
them
in
or
raise
your
hand.
A
All
right,
I
don't
see
any
so
I'll
go
ahead
and
let
you
go.
I
really
appreciate
all
the
questions.
That's
always
great,
being
able
to
answer
some
questions
and
getting
to
know
sort
of
what
what
what
you
all
are
having
questions
about.
So
we
can
tailor
our
presentations
to
that
in
the
future.
So
really
thank
you
for
participating
and
thank
you
for
taking
the
time
out
to
join
us
this
afternoon
and
hope
that
you
contact
us
if
you
need
anything.