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A
So
thanks
everyone
for
joining
us
today
to
talk
about
filing
tenant,
hardship,
petitions
with
a
tenant
focus
under
the
community,
stabilization
and
fair
rent
act.
The
csfra.
A
Two
of
us
here
today
that
are
helping
with
explaining
the
filing
of
tenant
hardship.
Petitions
is
our
program
manager,
anki,
vanderson
and
myself.
Joanne
pham.
A
A
And
most
apartments
built
before
december,
23
2016
are
covered
by
the
csf
array.
They
are
either
fully
covered,
which
means
they
have
both
rent
stabilization
and
eviction
protections
or
they
are
partially
covered,
which
means
they
have
eviction
protections
only
if
they
are
built
before
1995
and
they
are
not
a
government
or
subsidized
rental
unit.
They
are
considered
most
likely
fully
covered.
A
Included
in
the
term
base
rent
are
the
initial
rent
that
was
agreed
upon
at
move-in,
or
that
was
actually
paid
at
the
time
that
you
moved
into
the
unit
parking
fees,
pet
fees,
utilities
paid
to
the
landlord
storage
and
housing
services.
A
Annual
general
adjustments
are
the
allowed
percentage
of
rent
increases
that
are
applied
to
csf
array
covered
units
for
the
year
effective
september.
First,
the
annual
general
adjustment
is
based
on
the
consumer
price
index
for
the
san
francisco
oakland
hayward
region,
as
reported
by
the
u.s
department
of
labor
bureau
of
labor
statistics
and
is
approved
annually
by
the
rental
housing
committee.
A
A
A
There
are
two
types
of
banked:
rent
increases,
either
agas
not
previously
charged
and
the
2016
inflationary,
banked
increase
would
apply
or
the
annual
general
adjustments
that
have
not
been
used
in
previous
years.
If
you
have
any
questions
on
the
types
of
banked
rent
increases
that
you're
receiving
please
contact
our
office.
A
A
I
am
going
to
pause
just
for
a
second,
since
we
do
have
another
attendee
here
and
I
wanted
to
double
check
if
you
or
someone
who
is
interested
in
this
presentation
need
spanish
translation
at
this
time.
A
Please
feel
free
to
let
us
know
in
the
chat,
q,
a
box
or
by
raising
your
hand,
and
we
cannot
mute
you.
C
A
I
think
at
this
time
thank
you,
anna
for
joining
us
to
provide
spanish
translation.
If
you'd
like
to
hang
back
and
watch
the
presentation
you
can,
but
I
think
you
can
also
leave
since
it
doesn't
seem
that
spanish
translation
is
needed
for
this
presentation.
A
Okay,
continuing
with
the
petitions
for
upward
adjustment
of
rent,
this
is
another
way
that
rent
can
be
increased
above
the
allowed
annual
general
adjustment
or
aga
landlord
petitions
can
be
filed
if
the
landlord
does
not
believe
the
aga
is
providing
a
fair
and
reasonable
return
on
their
investment.
A
A
A
So
first
is,
if
you
have
inadequate
household
income
or
are
severely
rent
burdened,
meaning
you
either
have
income
that
is
within
the
100
ami
range
for
your
household
size.
Looking
at
the
chart
at
the
bottom
of
the
screen,
we
provide
the
area.
Median
income
ranges
for
100
area,
median
income
and
120
area
median
income
severely.
Rent
burdened
would
mean
you
pay
more
than
50
of
your
income
or
household
income
towards
rent,
and
then
you
can
qualify
by
these
other
four.
A
These
other
four
categories
here,
which
mean
you
have
equal
to
or
less
than
120
of
the
area,
median
income
and
your
primary
residence
is
also
of
a
dependent
who
is
18
years
or
18
years
old
or
younger.
A
You
make
120
area
median
income
and
the
household
is
a
primary
residence
of
someone
who
is
62
years
old
or
older,
and
your
primary
residence
is
of
a
person
who
is
disabled
or
terminally
ill.
So
those
are
four
ways
that
someone
who
has
120
ami
or
below
can
qualify
with
the
addition
of
these
other
special
circumstances.
A
A
A
Okay,
I
don't
see
any
questions
so
we'll
just
keep
moving
on,
but
if
you
do
have
any
questions
during
the
presentation,
please
feel
free
to
write
your
question
in
the
chat
or
q
a
box
or
feel
free
to
raise
your
hand.
A
And
we'll
start
with
the
petition
process,
there
are
multiple
people
involved
in
the
petition
process.
Of
course,
there
are
the
parties
which
include
the
landlord
and
the
tenants.
They
can
also
feel
free
to
authorize
a
representative
to
help
them
make
decisions
during
the
hearing
process
and
speak
on
their
behalf.
A
Our
hearing
officers
must
have
juris
doctor
or
equivalent
degrees
and
must
be
in
good
standing
with
the
california
or
other
state
bar.
They
are
experienced
as
judges
arbitrators
or
have
served
in
other
jurisdictions
as
hearing
officers
and
are
appointed
by
the
rental
housing
committee
to
render
decisions
on
our
petition.
A
A
Then
the
acceptance
of
the
petition
by
the
city
any
landlord
responses
if
they
do
have
a
response
to
your
petition,
a
pre-hearing
settlement
meeting,
which
is
also
an
optional
step.
If
the
petitioner,
in
this
case
the
tenant
requests
the
opportunity
to
have
one
and
the
landlord
agrees
to
participate
step.
Six
is
our
pre-hearing
telephone
conference
with
the
hearing
officer,
step,
seven
would
be
the
hearing
itself
and
then
the
final
step
in
this
process
would
be
receipt
of
the
hearing
officer,
written
decision.
A
A
Next,
we
would
recommend
making
sure
that
the
tenant
hardship
petition
is
the
right
petition
for
your
situation
in
case
there
are
multiple
issues
with
your
unit,
such
as
an
unusually
high
rent,
increase
or
habitability
concerns.
You
may
want
to
file
multiple
petitions
or
a
different
petition
next
decide
if
you
need
an
interpreter.
A
A
The
informal
review
process,
as
I
mentioned
earlier,
is
optional,
but
it
does
require
some
steps
that
you
would
do
in
the
normal
filing
process,
such
as
downloading
the
petition
forms
and
workbook
at
our
website
here
at
mountainview.gov
forward.
Slash,
rent
stabilization,
slash
forms,
gather
your
supporting
documents
and
make
sure
you
can
provide
as
much
of
that
as
possible
for
the
hearing
officer's
consideration
complete
the
petition
packet,
which
means
the
petition
form,
petition,
workbook
and
the
notice
of
submission
and
proof
of
service
and
schedule,
an
informal
review
with
our
rent
stabilization
staff.
If
you
desire.
A
A
Serve
a
copy
of
the
signed
petition
packet
on
your
landlord.
Without
the
supporting
documentation,
staff
will
review
the
documents
to
remove
confidential
confidential
information
and
then
will
share
your
supporting
documents
with
all
parties.
After
that,
confidential
information
is
removed,
and
then,
finally,
you
would
submit
the
petition
packet
and
supporting
documents
to
the
city.
We
do
prefer
that
the
petition
packet
and
the
supporting
documents
be
emailed
to
us,
but
you
can
also
provide
them
by
mail
to
us
as
well.
A
A
Your
landlord
may
file
a
response
to
your
tenant
hardship
petition
within
30
days
of
acceptance
of
your
hardship
petition.
They
must
serve
the
response
on
you,
the
tenant
petitioner.
At
the
same
time,
staff
will
review
and
redact
any
supporting
documents
submitted
by
the
landlord.
Just
as
we
do
with
your
supporting
documents
and
provide
redacted
versions
to
all
parties,
we
won't
sorry.
We
won't
provide
any
redacted
versions
to
other
tenants
involved
if
there
is
a
landlord
petition
that
this
is
in
response
to,
but
we
will
serve
it
on
the
landlord.
A
As
was
the
informal
review
process,
pre-hearing
settlement
meetings
are
also
optional.
A
hearing
officer
would
act
as
a
neutral
third
party
to
informally
explore
settlement
with
the
involved
parties.
The
pre-hearing
settlement
meeting
is
a
confidential
process
and
nothing
said
during
the
meeting
can
be
used
against
either
party.
If
there
is
no
settlement,
if
the
parties
reach
an
agreement,
the
petition
process
stops
when
the
petitioner
withdraws
their
petition,
except
in
the
case
of
landlord
petitions.
A
In
the
hearing
process,
there
are
different
hearing
officers
for
the
settlement
meeting
and
hearing
a
new
hearing
officer
would
be
assigned
if
the
parties
did
not
come
to
an
agreement.
During
the
voluntary
settlement
meeting,
the
hearing
officer
will
hold
a
pre-hearing
conference
to
discuss
the
hearing
process
and
ask
the
parties
questions
about
their
submissions.
A
An
order
will
summarize
the
pre-hearing
conference
scheduling
the
hearing
date
and
possibly
requesting
additional
document
submissions.
In
case
there
came
to
light
any
other,
potentially
useful
documents
at
the
hearing.
The
hearing
officer
will
listen
to
all
parties,
including
testimony
from
the
parties
themselves
and
their
witnesses,
and
may
ask
additional
questions.
A
A
Okay,
I
don't
see
any
hands
or
any
questions
in
the
chat,
so
next
we'll
go
into
filing
tenant,
hardship.
Petitions.
A
Previous
rent
increases
imposed
on
you
by
your
landlord
or,
as
far
back
as
you
can
remember,
your
base,
rent,
which
is
usually
the
initial
rent.
When
you
first
moved
into
the
unit,
unless
you've
been
living
there
since
october
19
2015,
then
it
would
be
the
rent
that
existed
on
that
date,
the
income
of
each
household
member,
who
is
18
years
old
or
older,
and
any
supporting
documents
based
on
the
eligibility
criteria.
You
selected
as
your
reason
for
filing
a
tenant
hardship,
petition.
A
A
So
again,
if
you
make
100
ami
or
below,
or
you
spend
50
of
your
income
or
more
towards
rent,
then
you
would
qualify
under
that
first
bracket
in
the
second
bracket.
If
you
make
120
ami
or
below,
and
your
primary
residence
is
that
of
any
children
who
are
18
years
old
or
younger
or
under
18
years
old,
or
you
have
a
senior
who
is
62
years
old
or
older,
or
you
have
someone
who
is
disabled
or
terminally
ill
living
in
the
household,
you
may
qualify
for
tenant,
hardship,
reductions.
A
As
a
reminder,
supporting
documents
should
not
be
served
on
the
landlord
or
any
other
tenants
affected
by
a
landlord
petition
or
banked
rent
increase
and
should
only
be
submitted
to
the
city
so
for
proof
of
income
you
can
provide
12
at.
You
must
provide
at
least
12
months
prior
to
your
submission
of
the
tenant
hardship
petition
as
proof
of
income,
including
either
pay
stubs
or
bank
statements,
your
tax
returns.
If
it
you
know,
if
you're
filing
neatly,
on
january
1st
or
in
january
social
security
benefits,
if
you
receive
those
or
any
unemployment
benefits.
A
If,
if
your
proof
of
residence
is
on
the
government-issued
id
proof
that
someone
is
62
years
or
older
same
documentation
as
for
proof
of
children,
proof
of
disability
must
include
the
proof
of
residence
as
well
as
verification
by
a
healthcare
provider
of
the
disability
and
the
disability
does
need
to
meet
the
requirements
of
california
government
code
section
one
two,
nine
five,
five
point
three
and
proof
of
terminal
illness
would
likewise
need
proof
of
residence,
as
well
as
verification
of
that
terminal
illness
by
a
health
care
provider
for
proof
of
extenuating
circumstances.
A
Just
a
quick
overview
of
the
petition
c
form.
This
is
the
first
page
of
the
instruction,
which
is
very
helpful
for
finding
out
the
details
that
are
required,
which
we
are
going
through
in
this
presentation
today.
But
this
instruction
sheet
is
actually
very
helpful
for
the
entire
petition
process,
which
also
includes
a
workbook
on
the
right.
You'll
see
that
we
have
a
fillable
form.
A
A
If
you
can't
remember,
as
far
back
as
you've
lived
there,
then
that's
okay,
providing
as
much
information
as
possible
would
just
help
with
the
hearing
officer,
considering
your
situation
for
the
worksheet
on
the
right.
This
provides
a
space
for
informing
us
of
the
income
of
each
person
living
in
the
household,
who
is
18
years
old
or
older,
so
one
line
can
be
used
for
each
person,
totaling
up
their
income
or
other
sources
of
income
that
they
receive.
C
A
So
next
we'll
go
into
our
resources,
we'll
go
through
the
city
website,
as
well
as
our
housing
and
eviction
help
center.
Our
mountain
view,
rental,
housing,
helpline,
our
upcoming
clinics
and
workshops
and
our
legal
resources
that
are
available
to
tenants.
A
A
A
A
We
have
some
upcoming
webinars
this
next
webinar
we
have
will
be
held
through
the
housing
and
eviction
help
center
on
august
18th
at
4
pm
and
we'll
cover
how
to
apply
for
below
market
rate
and
affordable
housing,
and
this
webinar
will
be
in
english
and
spanish.
A
A
And
then,
finally,
we
have
our
legal
resources
that
we
suggest
for
tenants,
klespa,
which
is
the
community
legal
services
of
east
palo
alto,
supports
residents
of
mountain
view
and
can
be
reached
at
their
number
and
website
here.
The
law
foundation
of
silicon
valley
is
also
a
county-wide
option
for
legal
services
as
well
as
bay
area,
legal
aid.
A
So
if
anyone
has
any
questions
about
what
we've
presented
now
is
the
final
chance
to
do
so.
We
also
have
a
survey
that
we
can.
We
would
really
appreciate
your
commentary
on
when
we
send
out
this
pdf
pdf
presentation.
A
Okay,
if
anyone
has
any
final
questions,
you
can
raise
your
hand
even,
but
if
not,
then
you
can
always
email
us
at
mvrent,
mountainview.gov
and
we'd
be
happy
to
hear
from
you.
We
hope
that
you
enjoyed
the
presentation
today
and
learned
what
you
needed
to
for
filing
tent
hardship.
Petitions
feel
free
to
visit
us
during
our
office
hours
on
tuesdays
from
10
a.m
to
12,
and
we
look
forward
to
hearing
from
you
in
our
surveys.