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From YouTube: October 20, 2022 - Maintaining Habitability
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A
A
A
A
We
had
sure
we
have
James
or
Jim
Olson
who
works
with
the
city
of
mountain
View's,
multi-family
housing
inspection
department.
So
he
will.
He
does
a
lot
of
the
inspections
on
your
multi-family
building,
so
he
is
our
person
who
is
going
to
be
answering
a
lot
of
questions
this
afternoon.
So
I
hope
you
have
a
lot
for
him,
because
it's
nice
that
we
have
an
expert
here
with
us
today.
That's
you
and
then
we
have
Anna
Jimenez.
Who
will
be
translating
for
us.
A
C
C
B
C
C
A
So
to
a
lot
of
us,
especially
our
both
our
tenants
and
our
landlords,
we
think
about
habitability
and
it
sort
of
makes
us
think
what
does
it
look
like
when
we're
in
our
house,
and
we
know
that
it's
clean
and
that
it's
safe
and
that
you
know
everything's
in
good
working
condition?
What
does
that
look
like?
What
does
that
feel
like
and
those
different
factors?
You
know
make
something
feel
like
a
home.
A
A
It
has
a
definition
of
like
implied
warranty
of
habitability,
and
so
what
it
does
is
Define
certain
standards
of
how
have
an
ability
that
a
landlord
needs
to
meet,
to
classify
the
property
as
being
a
habitable
property,
and
so
the
further
down
you
go
with
the
local
code
and
then
even
further
with
the
city
of
mountain
View's,
rent
stabilization
program.
It
provides
more
clarity
and
detail
about
these
habitability
standards.
A
A
And
so
for
purposes
of
not
dragging
out
our
webinar
too
long,
we're
going
to
keep
it
pretty
high
level,
we'll
go
over
some
key
points
and
some
main
factors
that
would
qualify
a
property
for
being
habitable.
But
just
for
your
reference
here
is
the
section
of
the
civil
code
and
sort
of
the
health
and
safety
standards.
If
you
want
to
write
that
down
and
do
some
more
in-depth
dive
on
your
own,
you
can
do
that
or
if
you
want
to
make
an
appointment
with
our
staff,
we
can
dive
into
that
a
little
bit
deeper.
C
C
A
All
right,
so,
when
we're
talking
about
the
state
law
and
our
landlord
responsibilities
and
I
think
we
might
have
a
couple
landmarks
on
the
line,
but
just
so
for
everybody's
information,
landlords
must
provide
rental
units
that
are
inhabitable
condition,
and
so
there
was
a
quick
picture
here.
We
go
some
of
those
key
things,
so
we're
looking
at
the
condition
of
our
pipes
or
if
we
have
hot
water,
how
our
cold
water
is
we're.
A
B
C
A
And
so
one
of
the
main
things
just
to
keep
in
mind
is
that
the
building
really
needs
to
provide
a
space
where
the
the
landlord
needs
to
provide
a
space
for
the
tenant
and
their
family
can
remain
safe
and
healthy,
and
especially
during
covet.
This
was
really
important
that
we
had
places
where
we
could
sanitize
and
be
clean
and
have
running
water
and,
have
you
know,
access
to
all
of
these
different
type
of
things
in
our
home
that
are
going
to
keep
us
healthy
and
safe
to
prevent
the
spread
of
coven
19..
A
B
A
C
C
A
A
Okay,
so
we'll
look
now
after
the
5p
topics
here
in
the
Mountain
View
Municipal
Code
sort
of
our
multi-family
housing
inspection
program
that
we're
trying
to
accomplish
here
relating
to
habitability
so
number
one.
The
goal
is
to
ensure
that
there's
proper
maintenance
on
buildings
and
our
multi-family
housing
buildings
in
particular,
can
I
bought
each
one.
C
C
A
All
right
and
so
I'll
just
catch
up
so
number
two:
that's
implementing
the
city's
housing
goal;
three:
preserving
and
protecting
our
multi-family
housing;
four
promote
health
and
safety
in
welfare
to
the
community
of
Mountain
View,
five
avoid
deterioration
and
blight
in
the
city.
So
those
are
sort
of
the
main
goals
that
are
listed
here
in
the
city
of
mountain
View's,
Municipal
Court,.
C
A
So
what
is
inspection?
What
is
this
usually
inspected
during
one
of
these
inspections,
so
they're
going
to
inspect
the
electrical
in
the
building
to
make
sure
it
meets
electrical
standards
that
fire
and
safety
standards
are
met?
General
interior
standards
and
they'll
also
inspect
the
building
to
make
sure
that
the
outside
or
the
exterior
of
the
building
is
safe
and
well
maintained.
C
A
There
are
also
two
different
classification
or
types
of
violation
that,
depending
on
what
the
issue
is
or
what
needs
to
be
fixed,
it
could
be
classified
as
a
serious
violation
or
it
could
be
classified
as
a
last
serious
violation,
and
you
will
notice
that
they
are
all
serious
and
they
all
need
to
be
fixed
because
we
do
want
our
buildings
up
to
code,
but
some
are
definitely
more
serious
and
very
urgent.
Those
would
be
the
more
serious
types
foreign.
A
Okay,
so
now,
let's
take
a
look
at
what
are
the
most
common
types
of
serious
violation.
So
here's
a
little
list-
and
we
do
want
to
disclaim
here-
that
this
is
not
a
complete
list.
We
do
have
a
handout
that
will
make
sure
we
email
to
everybody
that
has
a
more
extensive
list
on
it.
But
here
are
some
of
the
most
common
types.
A
Any
sort
of
exposed
electrical
wiring,
not
good
if
there
are
holes
in
specific
areas
of
the
walls
or
in
the
building
systems,
or
if
there
is
work
done
without
a
required
building,
permit
that's
very
serious
as
well
and
then
finally,
on
our
list
here
is
the
water
heater
is
missing.
It's
required
septic.
Strat.
C
A
So
it's
definitely
something.
I
have
worked
on
to
stop
doing
another.
Less
serious
violation
is
if
the
toilet
is
not
securely
mounted,
there's
damage
to
the
exterior
trim,
damage
or
missing,
or
non-maintained
faucets
things,
pipes
or
drains
missing
window
screen
circuit
breakers
that
are
not
marked
or
exterior
lighting.
That's
not
working
as
it's
supposed
to
be.
C
B
Before
you
find
them
hardware
stores
everywhere,
these
are
actually
not
allowed.
These
are
temporary
you're,
doing
Christmas
lights
or
something
for
a
short
time.
You
have
to
vacuum,
something.
These
are
okay,
that's
fine,
but
they
tend
to
overheat
and
create
a
fire,
and
it
could
become
a
hazard
in
place
of.
B
Okay
in
place
of
that,
the
code
requires
a
surge
protector.
Similar
Outlets,
except
it
has
an
on
off
reset
button,
so
should
it
overload
should
get
too
much
power
going
in
there
it's
going
to
cut
off
the
power
of
all
the
circuits,
so
this
is
the
code
compliant,
don't
worry
about
the
length.
These
lengths
come
to
12
feet,
long,
there's,
no
reason
not
to
get
one
you'll
be
able
to
put
it
somewhere
in
the
property
to
fit
in.
You
know
where
you
have
to
get
to.
B
They
have
a
ground,
so
you
have
to
have
the
three
you
can't
use
these
in
in
place.
You
have
to
have
your
landlord
put
a
GFCI
outlet
to
give
you
the
protection.
If
there's
no
ground
available
in
one
of
the
older
buildings,
A
lot
of
them
don't
have
a
ground
so
I'm
not
telling
you
to
replace
all
of
them
pick
one,
that's
an
obvious
one
in
the
room,
maybe
where
the
TV
is
next
to
bed
and
they
should
put
a
GFCI
in
for
safety
for
you
and
obviously,
all
their
investment
of
their
property.
B
And
the
other
thing
we
run
into
a
lot
of
these
are
the
same
thing
kind
of
a
cheater.
We
call
them
a
cheater
because
it
goes
from
the
ground,
but
it
has
a
three
is
still
a
multi-plug.
These
are
not
go
compliant,
they
do
make
a
multi-plug
that
has
a
certain
reactor.
I
didn't
have
one,
unfortunately,
to
show
you
those
are
code
compliant
long
as
there's
a
surge
protection.
You
can
have
more
than
one
on
an
outlet.
If
not,
you
have
to
reduce
it
down
to
one.
A
All
right,
thank
you,
so
I
know
I
can
probably
definitely
say
I've
done
some
of
those
naughty
things,
but
I
was
not
supposed
to
do,
but
we
want
to
open
it
up
for
questions.
We
have
Jim
here
with
us
for
just
this
section.
So
if
you
have
any
questions
for
him,
now
would
be
the
time
to
ask
before
he
takes
off.
A
C
A
B
Yeah,
let
me
add,
if
you
have
or
you
believe
you
have
serious
violations
in
your
unit,
you
can
call
for
an
inspection.
Can
it
be?
This?
Is
that
unit?
Obviously,
it
wouldn't
be
the
entire
building,
but
we
can
still
do
that
for
you,
you
can
reach
out
to
csfra
they'll,
be
able
to
arrange
it,
and
we
can
do
that
as
well.
Yeah.
A
C
A
A
B
A
A
C
B
C
B
A
B
Are
gonna
go,
there's
no
actual
published
schedule.
We
have
exactly
even
then,
even
let's
say
we're
going
to
have
a
scheduled
inspection.
We
have
to
make
phone
calls,
so
nothing
is
really
set
in
stone
half
the
time
until
like
a
week
or
two
before,
because
we
have
to
get
a
hold
of
you
know
the
owner
has
to
get
a
hold
of
the
mattress
to
go
to
Every
tenant,
give
them
the
72
hour
notice,
so
we're
going
to
enter
their
unit.
C
C
C
A
If
I
don't
see
any
other
questions,
we'll
go
ahead
and
let
Jim
go.
Thank
you.
Thank
you
so
much
for
coming.
It's
always
a
pleasure
and
as
he
mentioned,
if
you
are
experiencing
anything
in
your
particular
unit,
oh
we
might
have
another
question.
I
will
have
our
contact
information
up
at
the
end.
You
can
reach
out
to
us
and
we
can
set
up
time
for
you
to
schedule
an
inspection.
A
B
Can
ask
about
it
but
in
a
sense
we're
going
to
go
through
all
the
units
we
kind
of
want
to
know
what
the
issue
is
is
systemic.
It's
just
your
unit
Alone
and,
like
we
said,
if
you
could
fit
in
that
year,
maybe
we
can
move
it
up
a
little
bit
if
it's
a
no
inhabitability
issue,
and
you
believe
that
yours
and
other
units
are
effective,
you
can
reach
out.
We
can
see
with
the
scheduling
on
that,
could
be
there's
some
flexibility
and
scheduling.
B
C
A
C
B
C
C
A
A
All
right,
so
the
importance
of
maintaining
habitability,
so
the
community
spaces
and
close
living
conditions
are
going
to
impact
Public
Health
again,
like
I,
was
saying
during
covet,
it's
very
important
to
have
a
safe
and
habitable
space
to
to
keep
cleanly
and
sanitized,
and
also
to
be
able
to
social
distance
when
needed.
So
that's
very
important
that
number
one
and
then
number
two
here
we're
going
to
be
looking
at
our
landlord
so
for
our
landlords,
rent
can
only
be
increased
if
the
property
is
in
compliance
with
the
law.
A
So
you
have
to
be
up
to
standard
with
code
and
health
and
safety
code.
So
if
you're
not
you're
not
able
to
increase
rent
on
any
of
your
units,
also
for
our
landlords,
you
may
have-
or
you
may
be,
exposing
yourself
to
financial
and
legal
risk
if
you're
not
maintaining
your
property.
So
we'll
talk
a
little
bit
about
it
in
a
second.
A
But
if
there
are
major
habitability
issues,
the
attendance
May
withhold
the
rent
or
you
may
be
at
risk
for
them
looking
into
a
lawsuit
and
then
number
four
we're
going
to
be
looking
here
at
our
tenants.
So
it's
important
for
our
tenants
to
take
proper
care
of
their
unit
because
otherwise
they
may
face
eviction.
If
they
don't
do
their
part
to
keep
their
home
clean
and
safe
is.
A
B
C
A
However,
the
landlord
can
hold
the
tenant
liable
for
the
cost
of
those
those
repairs
or
hold
them
responsible
for
the
cost
of
those
repairs.
So
the
tenant
may
be
denied
any
rent
reductions.
If
they're
trying
to
get
a
rent
reduction
because
there's
the
habitability
issue,
they
might
be
denied
that
if
they
were
actually
the
ones
at
fault
for
that
damage.
C
A
C
A
Both
our
landlords
and
our
tenants
who
may
be
listening
if
this
situation
is
happening
for
you
and
you're
a
landlord
who's,
maybe
gonna
start
serving
a
termination
notice
or
has
questions
about
the
notice.
The
thief
I
encourage
you
to
reach
out
to
us
or
if
you're,
a
tenant
and
you've
received
a
notice
to
cease
or
you've
received
a
termination
notice.
I
also
encourage
encourage
you
to
reach
out
to
us
and
we
can
sort
of
review
the
next
steps.
C
C
A
A
A
A
C
C
A
Requesting
an
inspection,
I
know
that
Jim
talked
about
this,
so
we'll
go
over
pretty
quickly
here,
but
first
on
the
bottom
step,
you'll
see
the
inspection
frequency
so
similar.
What
Jim
mentioned
there
can
be
inspections
at
the
most
frequent
every
four
years,
but
those
are
for
properties
that
have
serious
violations
are
properties
that
are
classified
as
less
serious.
There
can
be
up
to
six
years
in
between
the
inspection
time.
So
that's
why
it's
important.
A
If
you
have
an
issue
in
your
unit
that
you
want
to
contact
us,
so
we
can
request
an
inspection
in
between
those
times.
Excuse
me
and
so
the
inspector
once
they
come
to
your
unit.
They
can
cite
the
landlord
for
any
violations
and
they're
going
to
require
that
those
code
violations
are
corrected
and
they
will
follow
up
on
that
to
make
sure
that
they
are
corrected.
A
And
so
anytime
that
you
have
an
inspection.
There
will
be
an
inspection
report
and
it
will
detail
out
any
of
the
issues
or
the
things
that
require
correction
to
your
unit,
and
you
can
use
that
inspection
report
as
evidence
in
your
petition
or
maybe
as
evidence
in
a
termination
case
or
eviction
case.
C
A
That
you
know
is
just
making
it
so
that
your
unit
is
not
habitable.
There,
maybe
hasn't
been
hot
water
for
a
couple
weeks
or
there's
an
issue
with
the
safety
of
the
balcony.
You
know
some
things
like
that.
You
can
actually
consider
filing
a
petition
for
our
tenants,
a
tenant,
a
tenant
petition
for
a
failure
of
the
landlord
to
maintain
habitable
premise.
A
C
C
A
Okay,
so
let's
look
now
at
repair
issues
and
conducting
the
cost.
So
in
order
for
the
tenant
to
use
this
option,
the
defect
in
the
unit
must
be
serious
and
directly
related
to
health
and
safety.
So
you
want
to
be
careful
that
you
don't
use
the
withholding
of
rent
when
it's
not
a
very
big
serious
issue,
but
you
can
think
about
doing
this
when
it
is
something
that
is
considered
directly
related
to
the
health
and
safety
of
the
people
in
the
unit
right
so
again,
the
tenant
must
not
be
responsible
for
causing
this
damage.
A
C
C
C
C
A
To
speak
with
a
lawyer,
so
this
can
go,
you
know,
obviously
for
our
Kenneth
or
our
landlord,
but
we
encourage
the
tenant
to
document
any
issues
that
they
may
be
having
because
they
can
actually
use
that
documentation
as
a
part
of
their
defense.
Just
in
case
it
gets
to
the
point
where
there's
going
to
be
an
eviction
important,
so
other
things
to
consider
both
for
our
tenants
and
our
landlords
is
that
constructive
evictions
are
not
allowed
so
anytime
there's
an
eviction
there.
A
It
has
to
go
through
the
proper
channel
that
has
to
go
through
court.
If
the
landlord
is
doing
something
that
makes
the
property
uninhabitable,
that's
called
a
constructive
eviction
and
that's
not
allowed
so,
for
example,
if
the
landlord
turns
the
water
off,
and
so
it
just
makes
it
impossible
for
you
to
live
there,
that's
illegal.
So
if
that
happens
definitely
come
to
us
if
you're
a
landlord,
definitely
don't
do
it
all
right.
So
another
thing
non-compliance
with
the
Cs
Network.
A
So
if
the
landlord
is
not
in
compliance
with
a
hearing
officer
decision,
you
definitely
want
to
come
and
reach
out
to
our
office.
But
again
you
can
talk
to
a
lawyer
and
that
can
be
used
at
the
defense
in
action
report
and
then
finally,
but
very
important
retail
retaliatory
evictions
are
not
allowed,
so
glamas
are
not
allowed
to
retaliate
against
the
tenant
for
using
their
rights
and
demanding
that
a
property
isn't
good
health
and
safety
and
is
up
to
code.
C
C
C
A
You
can
also
break
that
month
to
monthly,
so
you're
not
obligated
to
provide
the
30-day
notice
that
you
usually
would
be
required
to
give.
So
again,
each
situation
is
different,
so
you
want
to
come
and
talk
to
us
or
obtain
legal
advice
for
the
situation.
We
can
connect
you
with
some
legal
services
here
at
our
office.
Since
staff
is
not
able
to
give
legal
advice,
we
can
give
you
a
referral
and
ultimately
oftentimes.
C
C
C
A
So
again,
addressing
our
habitability
issues.
Here
are
some
things
we
want
to
highlight
again.
I
probably
said
this
a
million
times,
but
because
I
mean
it
so
documents
and
communicate
the
issues
that
you're
having
in
your
unit
in
writing,
and
you
can
also
back
that
up
with
photos
or
videos
just
to
really
capture
the
issue
that
you're
having
in
your
unit
so
again
always
contact
us.
You
can
learn
more
about
your
rides
by
contacting
the
Mountain,
View
rental,
housing,
helpline
or
visiting
us
in
the
library
for
the
housing
Innovation
help
center.
A
C
C
A
So
another
thing,
while
you're
documenting
and
while
you're
thinking
about
communicating
these
issues
either
to
your
tenant
or
to
your
landmarks,
because
it
goes
both
ways.
You
want
to
remember
some
communication
skills,
so
you
just
want
to
remember
to
communicate
calmly
and
be
very
clear
and
direct
about
what's
going
on,
but
also
be
mindful
of
your
tone
that
you're
using
in
your
communication
right.
So
we
want
to
be
respectful
and
we
want
to
make
sure
the
relationship
continues
to
work
and
last
because
I
I
definitely
am
a
big
advocate
of
community.
B
A
I'll
write
it
in
an
email
and
document
it
in
writing
and
again
you
can
attach
photos
and
videos
to
to
help
prove
your
point,
foreign
and
so.
Finally,
if
you
do
talk
verbally
only
about
the
issue,
it
is
a
good
idea,
at
least
to
follow
up
with
a
written
summary
of
what
you've
talked
about.
So
at
least
that
way.
Even
if
you
started
off
talking
in
person
which
is
never
a
bad
thing,
you
can
have
a
written
summary
of
what
you
talked
about.
A
Okay
and
again,
if
you're
a
tenant
and
your
landlord
doesn't
respond,
lieutenant
or
landlord
and
your
tenant
doesn't
respond.
You
can
also
follow
up
with
an
inspection
by
our
multi-family
housing,
Inspection
Department,
all
right
and
again,
just
one
more
tip,
one
documenting
document,
everything
chronologically
so
make
sure
you're
dating
and
time,
stamping
all
of
your
documentation,
the
more
specific
you
can
be,
the
better
and
the
more
examples
you
can
give
the
better.
C
A
A
It's
a
wonderful
program
where
tenants
and
landlords,
or
even
neighbors
and
neighbors,
can
sit
down
with
trained
mediators
and
discuss
the
issues
that
they're,
having
discussed
what
needs
to
be
prepared,
repaired,
sorry
and
hopefully
come
up
with
a
solution
that
works
for
both
people,
the
totally
confidential.
And
what
we've
seen
is
that
when
two
parties
sit
down
together
to
talk
about
their
issue,
they
have
over
a
95
percent
success
rate
of
coming
up
with
some
sort
of
solution.
C
A
A
So
you
want
to
document
the
condition
of
the
unit
a
lot
of
times.
There's
a
checklist
you
can
go
through
and
you
can
take
photos
and
videos
of
the
condition
of
the
unit
and
I
actually
suggest
that
both
the
tennis
and
the
landlords
take
pictures
and
videos
so
that
everybody
knows
what
the
condition
was
before
and
after
the
10,
the
tenancy
is
over
okay,
okay,
so
the
other
thing
that
can
be
done
is
consider
renters
insurance.
Usually
it's
pretty
affordable
a
lot
of
times.
A
A
So
it's
just
a
good
thing
to
have
just
in
case
there
is
any
damage
that
can
be
kind
of
costly
to
good
safety,
and
then
the
last
part
would
be
utilizing
mediation
and
again.
This
just
is
a
proactive
way
to
resolve
disputes
and
it
can
be
done
relatively
quickly,
which
is
nice,
it's
less
adversarial
and
it
improves
the
relationship
between
the
tenant
and
the
landlord
inspection.
C
A
All
right
and
then
finally,
just
remember
to
talk
with
your
neighbors
talk
with
your
landlords.
You
can
always
come
and
talk
to
us
again,
more
communication,
the
better
and
us
here
in
the
rent
stabilization
program
or
at
the
housing
Innovation
Health
Center,
we're
here
to
help
our
tenant
and
our
landlord
Community,
through
all
things
related
to
being
a
renter
or
being
a
landlord.
So
we
really
encourage
you
to
come
and
talk
to
us.
C
C
A
So
we'll
just
open
up
for
any
final
questions:
here's
our
contact
information,
our
phone
number
and
our
email,
as
well
as
our
office
address,
and
then
on
the
other
side.
You
can
see
the
housing
and
eviction
help
center.
Today
is
one
of
those
days,
but
we're
here
at
the
library,
every
first
and
third
Thursday
from
one
to
five
we're
on
the
second
floor
program,
room.