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A
A
A
Okay
and
while
we
wait
for
just
a
second
I'm
kind
of
curious
just
to
know
how
many
of
you
all
are
first
time
registrants
in
the
system,
if
you're
able
to
raise
your
hand
or
press
star
nine,
so
I
can
see
his
first
time.
Okay,
I
see
you
great.
A
Okay,
perfect,
thank
you,
and
so
I
I'm
assuming
the
rest
of
us
are
we've
already
done
sort
of
the
basics
of
the
registration
and
we're
we're
looking
to
see
how
we
just
update
our
information
and
resubmit
for
our
annual
registration,
so
I'll
make
sure
to
point
out
some
different
things
along
the
way
for
everyone.
A
A
A
My
name
is
andrea
kennedy.
I
will
be
the
only
city
staff
person
with
us
today
giving
this
presentation
and
tutorial,
but
we
do
have
a
full
team,
so
we
have
patricia
black,
who
sort
of
runs
our
petitions
and
things
like
that.
Anki
vanderson,
who
is
our
program
manager
joanne
pham?
Who
is
charging
up?
Our
eviction
help
center
and
jessica
spikes?
Who
is
our
secretary.
A
A
A
Okay,
so
our
agenda
for
the
afternoon
is
to
do
a
very
brief
review
of
the
csf
array
and
the
rental
housing
fee
and
then
we'll
talk
a
little
bit
about
the
property
registration,
we'll
go
into
things
that
you
should
be
registering
and
updating,
we'll
talk
about
fee
exemptions
and
then
we'll
jump
right
into
the
tutorial.
Where
I
will
go
on
the
website
and
show
you
how
that
looks.
A
So
the
long
name
for
it,
if
you
don't
know,
is
the
community
stabilization
and
fair
rent
act.
We
sort
of
abbreviate
that
and
just
say
csfra
or
we
call
it
rent
stabilization.
A
So
this
was
a
voter
approved
measure
that
was
meant
to
stabilize
the
community
by
reducing
housing
turnover
in
certain
rental
units,
and
it
does
that
in
three
main
ways,
so
it
stabilizes
the
rent,
so
that's
sort
of
where
we
get
those
rent
limits
or
the
the
amount
of
or
percent
of
rent
that
we
can
increase
every
year
on
our
units.
A
We
also
have
our
eviction
protections,
so
it
put
in
place
just
cause
evictions.
There
are
nine
reasons
that
a
landlord
would
be
able
to
evict
a
tenant
and
then,
finally,
we
have
that
the
law
will
ensure
a
fair
rate
of
return
for
the
property
owner
on
their
investment,
and
it
manages
that
process
through
a
petition
process.
A
So
who's
covered,
so
most
multi-family
rental
properties
in
mountain
view,
are
covered
as
long
as
they
were
built
before
december
23rd
2016,
and
that
is
the
date
that
the
law
went
into
effect.
We
have
two
different
types
of
covered
units
in
the
city.
A
We
have
fully
covered
rental
units
and
partially
covered
rental
units
fully
covered
rental
units
must
abide
by
both
the
rent
type
stabilization
component
of
the
law
and
the
eviction
protection
component,
and
so
this
includes
buildings
that
were
built
before
1995,
which
is
the
majority
of
multi-family
units
in
mountain
view,
and
then
multi-family
properties
generally
with
three
or
more
units,
and
so
that
would
exempt
duplexes
and
single
family
homes.
A
So
with
our
partially
covered
units,
only
the
eviction
protection
portion
of
the
csf
array
would
apply,
and
so
those
would
be
buildings
that
were
built
between
1995
and
the
start
date
of
the
law,
which
is
the
december
23
2016
date
and
then
same
thing.
Multi-Family
properties,
exempting
duplexes
and
also
exempting
government
subsidized
properties.
A
So
the
csf
array
requires
that
landlords
pay
an
annual
fee,
and
this
is
established
by
our
rental
housing
committee
and
it
is
to
fund
the
reasonable
and
necessary
expenses
of
implementing
the
law
and
the
program.
So
it
pays
for
things
like
the
program
itself,
your
staff,
it
pays
for
our
third-party
contractors,
so
our
legal
counsel,
our
hearing
officers,
that
oversee
our
petitions
any
of
our
outreach,
our
open
office
hours,
our
eviction,
help
center,
that's
open
to
landlords
and
tenants.
A
A
If
you
did
not
pay
by
that
day,
you
may
have
received
a
delinquent
notice,
which
I
think
went
out
about
the
first
february
first,
so
you
can
see
just
a
chart
here
that
shows
what
the
fees
have
been.
So
if
you
look
back
in
2019,
it
was
124..
A
We
we
have
been
trying
to
make
the
fee
less.
Every
year
in
2021,
we
did
try
to
cut
the
fee
by
a
larger
amount,
because
we
were
trying
to
take
into
consideration
property
owners
and
the
effects
that
coven
may
have
had
with
their
ability
to
collect
rent.
So
we
tried
to
lower
that
fee
a
little
bit
more,
so
it
wouldn't
be
such
a
burden
on
our
property
owners.
A
And
this
is
just
a
screenshot
of
what
your
fee
looks
like
if
you'll
notice
sort
of
up
here
in
the
top
right.
We
have
our
phone
numbers
for
finance,
the
multi-family
housing
department,
which
is
run
through
our
fire
department,
and
then
our
our
program
here
at
the
bottom
you'll
notice
that
we
charge
our
fee
along
with
multi-family
housing
inspection
since
they
get
billed
at
the
same
time
and
to
basically
the
exact
same
properties.
We
thought
we
would
combine
the
fees.
A
A
All
right,
so
the
rental
housing
committee
did
adopt
a
mandatory
property
registration
last
year
was
our
very
first
year
that
the
registration
was
mandatory.
So
this
is
our
second
year,
so
annual
registration
is
due
by
february
1st
of
each
year,
and
if
you
have
any
exemptions
that
you
need
to
file,
you
also
must
file
those
annually.
A
So
that
would
be
due
again
by
february
1st
of
each
year,
so
the
unit
exemptions
that
you
can
apply
for.
If
you
are
the
owner-
and
you
are
occupying
one
of
your
units,
you
can
file
an
exemption
for
that
or,
if
you
have
an
immediate
family
member
who
occupies
the
unit.
So
that
would
be
your
parent,
your
sibling,
your
child
and,
I
believe,
your
grandparent,
who
is
able
to
occupy
the
unit
and
you
can
file
an
exemption
for
that.
Each
exemption
that
you
file,
you
can
reduce
your
fee
by
that
unit
amount.
A
The
other
thing
that
is
required
in
the
registration
is
to
update
certain
information
within
30
days
of
the
event
happening.
So
whenever
there
is
a
new
tenancy
at
your
property
or
if
there
is
a
tenancy
that
was
terminated
or
if
there
has
been
any
change
in
owner
or
management
contact
information,
you
want
to
make
sure
to
log
in
and
update
that
information
within
30
days
of
it
happening.
A
Also
through
the
registration.
You
can
file
your
online
notices,
so
any
termination
notices
any
termination,
follow-up
notices,
bank
direct
increase
notices
or
tenant
buy
out
agreement,
documentation
that
can
all
be
uploaded
through
the
registration
portal
and
I'll
show
you
how
to
do
that
when
we
get
into
the
tutorial.
A
I
see
a
couple
questions.
I'm
gonna
jump
into
this
next
slide
and
then
we'll
we'll
take
a
break
for
questions,
so
I
always
like
to
quickly
talk
about
termination
notice
follow-ups
because
that's
relatively
new
and
that
was
passed
by
our
rental
housing
committee.
I
believe
this
sometime
last
year
and
it
expands
some
some
noticing
requirements,
so
our
landlords
must
file
certain
copies
of
notices
to
the
rental
housing
committee.
So,
of
course,
what's
has
always
been
has
been
our
termination
notices
anytime.
You
serve
a
termination
notice
to
your
tenant.
A
If
you
have
any
ud
paperwork,
you
want
to
upload
that
if
it
goes
further
and
you
get
an
actual
judgment
by
the
courts,
you
want
to
make
sure
you
upload
that
and
then
finally,
the
rental
housing
committee
requires
written
notice
to
them
if
a
tenant
vacates,
because
they
either
receive
the
termination
notice
or
there
was
an
action
for
an
unlawful
detainer,
served
against
them.
So
sometimes.
A
You'll
serve
a
three-day
notice
to
pay
rent
or
quit
on
the
tenants.
The
it
doesn't
necessarily
all
go
all
the
way
to
ud
court,
but
the
tenant
receives
the
notice
and
says
I'm
gonna
move
out,
and
so,
if
that
is
the
case,
then
just
written
notice,
which
you
can
do
online
and
just
letting
us
know.
I
served
a
termination
notice
and
the
tenant
did
move
out
right.
So
you
can
actually
just
go
to
the
online
website
mvrent.mountainview
and
upload.
That
let
me
know
if
there's
any
questions
about
that,
because
that's
kind
of
new.
A
A
A
If
you
are
one
of
those
sort
of
oddities
in
mountain
view,
where
you
have
a
parcel
of
land-
and
maybe
it
has
three
separate
single-family
homes
on
it,
that
would
be
covered
under
the
law.
If
you
had
one
parcel
of
land,
there
was
a
duplex
and
a
single
family,
the
single
family
is
covered
and
the
duplex
is
not.
A
There
are
reasons
for
that,
but
I
don't
want
to
get
too
deep
into
those
oddities.
If
that's
not
your
situation,
so
I
hope
that
that
answers
that
question,
if
not
go
ahead
and
ask
a
follow-up
or
you
can
raise
your
hand.
A
Does
the
rent
registry
apply
to
properties
built
in
2019.,
so
we
for
the
newer
properties
if
you're
one
of
them,
we
do
like
to
get
at
least
the
property
address,
and
some
contact
information
in
the
system
for
the
landlord.
But
it's
not
something
you'll
have
to
go
in
every
year
and
upload
unit
information
and
keep
it
up
to
date.
Note
because
you
would
not
be
covered
under
the
csfra.
A
A
A
All
right
exemptions,
so,
as
I
sort
of
mentioned
before
csfra
exemptions
will
reduce
your
rental
housing
fee
by
a
hundred
and
two
dollars
per
unit.
So,
like
I
said,
the
rental
housing
fee
for
this
year
is
102,
so
that's
what
would
be
reduced
by
a
per
unit
exempt
basis
so
unit
and
of
course,
unit
exemptions
must
be
filed
every
year.
A
Most
of
the
exemptions
we'll
be
talking
about
today
are
going
to
be
unit
exemptions,
so
with
the
unit
exemptions
that
would
be
an
owner-occupied
unit
or
an
immediate
family
member
occupies
the
unit
or,
if
you're,
one
of
those
odd
properties
that
I
discussed.
If
you
have
a
duplex
on
your
property,
that
would
also
be
exempt.
A
Okay,
so
let's
get
into
the
tutorial
unless
we
have
any
other
questions,
I'll
sort
of
just
keep
my
eye
out
there
on
the
bottom
of
the
screen
and
again,
like
I
mentioned,
just
raise
your
hand
or
type
your
question
as
we
go
along
and
I'll
jump
more
into
detail
at
any
section
where
anybody
has
more
questions.
A
A
Mvrent.Mountainview.Gov
so
you're
going
to
type
that
into
the.
I
think
it's
called
the
url
search
box
at
the
top
of
the
internet
and
the
other
thing
that
we
also
have
for
you
all.
Is
a
user
guide,
it's
just
a
step-by-step
user
guide
and
it
has
pictures
on
it
so
sort
of
walks
you
through
the
entire
process.
A
You
can
access
that
at
mountainview.gov,
slash,
rent
stabilization,
slash,
registration
guide
and
it
looks
exactly
like
this
powerpoint,
but
just
in
a
pdf
form
all
right.
So
once
you
go
to
the
website,
you'll
see
the
home
page
will
look
just
like
this
and
you
can
click
in
as
the
landlord.
A
A
All
right,
however,
for
our
first
time
users
we
would
have
to
start
some
registration
information,
so
you
want
to
start
with
your
first
name.
Last
name,
you
can
put
your
phone
number
in
there
if
you
wish
again
you're
going
to
type
in
your
email,
and
this
is
going
to
be
the
email
you
want
to
use
to
access
this
portal.
So
I
will
say
this
because
it
does
come
up.
Sometimes
there
are
properties
that
have
an
owner,
and
maybe
a
property
manager
or
two,
and
only
one
email
address
can
claim
a
property.
A
So
if
you
find
yourself
in
that
situation,
what
many
people
have
done
is
to
either
create
an
email
account
that
everyone
can
share
as
their
login
or
if
you
have
a
sort
of
a
generic
property
email
address,
use
that
as
your
email
account
address
and
then
create
a
generic
password
that
people
can
log
in
with
all
right.
So
do
that
and
then
we
must
choose
a
password,
so
the
password
has
to
be
between
8
and
16
characters.
A
A
A
A
Each
property
has
its
own
personalized
pin
number.
So
if
I
click
up,
if
I
click
on
this
little
link
here
where
to
find
apn
and
pin
you'll
see
on
our
invoice
underneath
the
description
area
where
it
says,
community
stabilization
and
fair
rent
act,
rental
housing
fee,
there
will
be
an
apn
and
pin
number
for
you.
A
All
right
so
to
answer
that
question
once
you
add
in
your
property
information
which
I'm
going
to
show
you
how
to
do
quickly,
that
information
will
save
in
the
system
and
every
year,
between
february
january
and
february,
1st
you
have
to
go
into
the
system
review.
All
the
information
make
sure
it's
all
up
to
date,
edit
anything
that
needs
changing
that.
Maybe
you
hadn't
been
doing
on
that
monthly
basis
enter
in
your
exemptions
again
and
then
just
go
ahead
and
click
submit
and
review
and
and
submit
that
to
the
city.
A
So
the
big
push
is
going
to
be
the
first
time
that
you
enter
in
the
information
and
then,
after
that,
it's
really
just
maintaining
that
it's
up
to
date,
maintaining
that
your
rent
numbers
are
correct
for
each
unit
and
then
resubmitting
that
information
on
a
yearly
basis,
and
I
hope
that
makes
sense.
Let
me
know
if
that
was
clear.
A
And
I'll
I'll
try
to
point
it
out
too,
when
when
I,
when
I
get
to
that
point
so
for
those
of
us
who
are
first
time
users,
we
do
have
to
add
the
property.
You
only
have
to
do
this
once,
but
we
you
know
we
do
have
to
do
it.
So
we're
gonna
go
ahead
and
look
at
our
invoice
to
get
our
apn.
A
A
A
A
A
A
So
I
will
go
ahead
and
do
before
february
1st
1995,
since
that
is
the
case
for
most
of
our
properties
in
mountain
view
and
then
I'll
move
over
to
business
information,
so
owner
type
I'll
go
ahead
and
say
individual
date
of
most
recent
property
title
change,
so
you
can
use
a
chart.
If
you
click
up
here,
it'll
skip
around
for
the
years
january
1st
year
purchased
or
transferred
many
times.
They
are
the
same
dates.
Sometimes
they
are
not.
A
But
that
depends
on
your
personal
property
information,
preferred
contact
method,
so
email
address
or
usps
or
snail
mail.
You
can
choose
both
or
you
can
choose
one
and
then
make
sure
to
scroll
down
to
complete
all
the
information.
There
is
a
scroll
bar
here.
In
case
you
don't
have
one
of
the
rolly
things
on
your
mouse.
A
There
we
go
if
your
street
address
and
your
mailing
address
are
the
same.
You
can
save
some
time
and
click
the
same
as
home,
address
button
and
it
auto
populates
for
you,
if
they're
different,
of
course,
type
in
the
information
you
have
once
you're
done,
go
ahead
and
click
add
and
you'll
see
that
information
pops
up
here,
and
we
also,
of
course,
need
to
add
in
our
manager
information
so
for
some
of
our
bigger
properties
that
will
be
two
different
people
from
your
owner
and
the
manager.
A
A
A
And,
of
course,
if
you
have
any
questions,
please
feel
free
to
ask.
So
this
is
all
that
is
required
in
your
contact
information
section.
A
Okay.
So
if
you
sort
of
look
around
I'll
show
you
a
couple
little
neat
things,
so
here's
the
picture
of
the
property
here
are
our
site
addresses
it's
only
going
to
include
one
site
address
if
you
have
more
than
one
site
address,
and
you
would
like
to
make
that
distinction,
you
can
go
over
to
this
add
button
and
actually
add
another
house
address.
So
I'll
just
show
you
what
it
looks
like
because
it's
kind
of
cool,
if
you
have
a
larger
property
and
more
than
one
building
with
different
addresses.
A
A
A
A
First
date
of
last
rent
increase,
so
this
one
there
is
a
trick
to
it
in
a
way
if
you
have
given
a
rent,
increase,
just
go
ahead
and
put
the
date
of
your
rent
increase
if
you
have
not
given
a
rent
increase.
So
let's
say,
for
example,
my
tenant
moved
in
two
weeks
before
the
world
shut
down
from
covid,
so
I
did
not
give
a
right
increase
yet
then
my
date
of
last
threat
increase
would
basically
not
exist
because
I
haven't
given
one.
So
that's
the
case.
A
A
A
It
sends
you
to
a
percentage
change
calculator,
so
you
just
type
in
the
amounts
there,
and
it
should
show
you
what
your
percentage
changes.
So
that's
nifty
and
that's
all
that's
required.
You'll
see
the
little
red
star
next
to
the
things
that
are
mandatory.
A
A
And
you'll
see
that
it
won't
populate
into
the
chart
all
right,
so
we
can
do
that.
I
think
that's
pretty
straightforward.
If
anybody
has
questions
about
that
go
ahead
and
ask
I'm
not
going
to
spend
more
time
on
it,
because
I
think
it
makes
sense
so
just
go
ahead
and
add
in
your
unit
numbers
the
occupant
and
the
requested
information.
A
A
So
now
we
have
all
three
of
my
units
and
then
you'll
notice,
sort
of
one.
I
did
that
all
of
my
little
exclamation
point
tasks
have
gone
away,
because
I
did
everything
that
I
had
to
do.
A
We
do
not.
It
is
something
that
I
do
have
on
my
list
to
work
on.
It
is
not
something
that
we
anticipated
when
we
built
the
system,
because
who
could
have
guessed
that
tobin?
What
happened,
but
I'm
gonna,
take
another
out
and
bring
that
up
in
my
meeting
with
them
with
our
contractor
next
week
a
lot
of
people
have
been
sort
of
entering
them
in.
A
As
just
adjustments
in
the
rent,
but
there's
not
anything
that
actually
is
allowed
to
do
a
negative
number
at
the
moment,
so
I
do
apologize
for
that.
A
Okay,
so
once
we
do
that,
we
have
everything
that
we
need
to
submit
our
registration,
so
if
you're
a
first
time,
registr
registrant
or
if
you
have
just
logged
in-
and
this
is
what
your
profile
looked
like.
If
you
have
reviewed
everything
and
you've
updated
everything.
A
Okay,
it
looks
like
we
have
another
question,
and
this
is
asking:
if
we're
just
now
registering
our
property
with
the
102
fee
per
unit,
be
required
ahead
of
adding
the
property
unit.
No,
they
are
two
separate
things,
but
they
are
both
due
at
the
same
time.
So
if
you're
just
now
getting
to
it,
you
can
go
ahead
and
pay
your
fee
today
and
you
can
get
started
on
working
on
your
property
registration
today
or
tomorrow.
A
Whatever
suits
you
best,
they
are
not
exclusive
to
each
other.
You,
you
must
do
both
things,
but
you
they
are
separate
actions
paying
your
fee
is
one
thing
and
registering
your
property
is
another
thing.
A
All
right,
so
that's
your
basic
information.
So
if
you've
done
that
you'll
notice,
a
button
will
pop
up
that
says,
review
and
submit.
If
this
button
doesn't
pop
up,
then
you're
still
missing
something,
and
you
might
want
to
check
right
underneath
this
registration
open
if
you're
still
missing
one
of
those
tasks
that
were
there
in
red
with
the
exclamation
point
complete
that
task,
and
then
this
button
will
pop
up
for
you
and
you
can
review
and
submit,
and
so
that's
probably
most
of
us
that
are
that
are
here
today.
A
If
you
are
one
of
the
people
on
the
line,
who
has
a
unit
exemption
you're
going
to
want
to
add
that
before
you
submit
your
property,
so
you'll
go
here
to
your
unit,
section
you'll
choose
which
unit
you
have
an
exemption
to
request
and
then
on
that
unit.
A
As
with
all
things
in
the
system,
you
go
all
the
way
over
to
the
right
to
where
our
action
buttons
are
you're
going
to
want
to
click
on
the
action
menu.
So
let's
say
we
want
to
request
an
exemption
for
unit
number
three,
because
this
is
our
child,
so
we'll
click
the
action
menu,
not
edit,
not
delete
but
apply
for
exemption.
A
This
is
our
child.
You
can
enter
a
comment.
It's
not
required
for
a
comment,
but
you
can
and
then
we
want
to
select
our
reason
for
the
exemption
so
duplex,
not
in
this
case
the
owner,
le
or
landlord
spouse
domestic
partner,
child
parents
or
grandparents
now
occupy
the
unit
as
their
primary
residence.
A
So
that
would
be
us
because
it
is
our
child
and
the
final
option
would
just
be
the
landlord
occupies
the
unit.
So
if
you
are
occupying
it
yourself,
you
would
want
to
click
this
last
one
okay.
The
next
thing
is
it's
going
to
ask,
is
for
you
to
upload
a
document,
a
supporting
document
that
shows
that
this
individual
does
live
in
this
unit,
so
you're
going
to
want
to
make
sure
it's
something
that
has
the
individual's
name
on
it,
the
address
and
the
unit
number.
A
A
These
are
my
notes
about
this
program,
so
that's
fine
to
use
we'll
upload
that
and
then
we
declare
here
under
penalty
of
perjury,
that
we
are
indeed
telling
the
truth
and
that
this
is
indeed
our
child.
So
we
will
submit
that
and
then
you'll
notice
right
away
the
status
of
this
unit
changes
to
apply
for
exemption.
A
So
once
it
has
been
reviewed
by
staff
and
if
it
was
accepted,
then
it
will
change
again
to
exempt,
and
so
the
statuses
keep
up
with
each
unit
and
again
that
resets
every
year.
So
you
have
to
do
these
exemptions
every
year.
A
The
last
thing
I'll
point
out
before
we
submit
this
is,
if
you
scroll
all
the
way
down,
you'll
see
our
case
history
here,
and
this
shows
all
the
activity
that
we've
done
on
this
property.
So
you'll
see
right
at
the
top
here,
we've
applied
for
a
unit
exemption
for
unit
number
three,
and
we
did
that
on
february
16th
right
now,
the
unit
exemption
status
is
still
open
because
it
has
not
been
reviewed
by
staff.
A
Yet
if
you
want
to
look
at
your
property
and
see
what
someone
uploaded
say,
one
of
your
property
managers
did
this
for
you
and
you
want
to
review
it.
You
can
click
on
the
little
eyeball.
A
And
it
just
pops
up
a
review
of
what
what
the
comments
were,
what
exemption
was
selected
and
then
what
document
that
you
uploaded
again
the
action
menu
you
can
look
at
it.
A
It's
just
would
be
whatever
picture
that
you
uploaded
there,
okay,
so
that
is
that
you'll
see
the
same
thing.
Every
year
a
rent
registry
will
be
available
as
a
case
you
can
see
if
you
had
submitted
it
the
years
prior
and
see
sort
of
how
on
track.
You
are,
and
once
you're
done
with
that.
Oh
I
think
we
have
a
few
questions.
A
So
if
you
haven't
started
yet
get
started
on
it
and
if
you
need
any
help,
go
ahead
and
reach
out
to
me,
we
can
set
up
a
private
zoom
where
we
can
pull
up
your
personal
profile
and
I
can
help
walk
you
through
it
or
I
can
do
it
over
the
phone.
If
you
have
some
easier
questions,
my
email
is
or
phone
number.
I
will
list
at
the
end
of
this
presentation.
A
A
A
A
We
will
review.
So
if
all
your
information
looks
good,
your
addresses
your
owner
manager
contact
the
system,
auto
populates
a
little
unit
summary
just
of
how
many
a
breakdown
of
how
many
two
bedroom
one
bedroom,
three
bedrooms
you
have
and
then
we'll
have
our
unit
information
here
and
again
our
case
history
down
here.
If
everything
looks
good
and
up
to
date,
we
didn't
forget
anything,
click
submit
you
want
to
enter
in
your
full
name,.
A
A
So
that's
your
registration
once
you've
done
that
and
you
want
to
just
maintain
your
information
online.
You
always
do
that
using
the
action
menus
next
to
each
unit
or
next
to
the
information
that
you
want
to
change
so
for
an
example.
If
we
have
unit
1
here
and
the
tenant
moved
out,
we
want
to
click
on
the
action
menu.
The
edit
button
is
going
to
be
gone,
so
everything
you
do
now
until
next
next
registration
cycle
is
going
to
just
be
an
amendment
or
a
change
in
occupancy.
A
A
And
that
just
gives
you
a
blank
slate
and
you
can
say
it's
vacant,
you
can
say
a
manager
moved
in,
you
can
say
an
owner
moved
in
or
you
can
enter
in
a
brand
new
tenant
information,
and
you
would
just
add
that
and
enter
that
in
and
click
add
that
will
go
for
staff
review.
Once
staff
reviews
it
and
approves
it,
the
new
information
will
load
in
your
chart.
A
So
that's
to
change
and
update
your
tenant
information.
If
you
would
like
to
upload
some
of
your
required
notices
again
it's
in
your
action
menu,
you
can
do
that
by
submitting
these
different
required
notices.
So
most
commonly
is
going
to
be
a
termination
notice.
A
Email
address
optional:
if
you
have
it
the
date,
the
notice
was
actually
served
to
the
tenant.
So
again
we
want
to
make
sure
we
follow
that
three-day
rule.
So
let's
say
we
served
it
on
monday
and
we're
uploading
it
today.
So
we
made
it
and
then
we
want
to
select
our
reason
most
commonly
is
a
three-day
notice
to
pay
rent
and
then
we'll
upload
a
copy
of
our
termination
notice.
You
want
to
just
upload
the
whole
thing.
A
And
then
that
qualifies
as
submitting
a
copy
to
the
city,
and
you
can
do
that
with
all
your
different
required
notices
here.
A
A
That's
how
you
edit
your
information
for
your
units.
I
think
the
last
thing
to
sort
of
look
at
is,
if
you
want
to
edit
your
owner
information
again,
it's
this
action
menu.
A
You
can
update
your
owner
information
or
if
you
sell
your
property,
you
can
click
new
owner
and
enlist
the
date
that
you
sold
it.
And
then,
if
you
know
that,
if
you
know
the
information
for
the
new,
the
new
owner,
you
can
type
it
in.
If
not,
then
we'll
we'll
look
it
up
on
our
end,
but
that
just
notifies
us
that
you've
sold
the
property
and
that's
that's
that
any
questions
before
I
sort
of
finish
up
and
hop
back
over
to
the
powerpoint.
A
Any
one
of
them
was
missing
from
my
here:
we
go
okay,
so
let's
just
look
at
the
template
might
be
the
easiest
way
to
do
it.
So
a
bank
drop
increase
is
when
you
are
using
more
than
one
of
the
allowed
rent
increases
for
any
given
year.
So
if
you
did
not
use
a
rent
increase,
a
past
rent
increase,
you
can
hold
on
to
it
and
sort
of
put
it
in
the
bank
and
save
it
for
another
time.
We're
seeing
a
lot
of
that
during
that
happened
during
cobin.
A
A
There
is
a
button.
You
can
just
click
the
template
button
in
the
system.
We
also
have
the
form
on
our
website.
It's
very
easy
to
fill
out,
so
you
would
fill
in
the
current
rent.
You
would
fill
out
the
two
percent
increase
for
this
year
and
the
2.9
percent
rat
increase
for
last
year.
We
will
total
that
up
as
a
total
increase
for
4.9
percent,
we
would
do
the
math
and
we
would
get
the
new
total.
So
that's
a
banked
rent
increase,
so
once
you
use
it,
you
lose
it.
A
I
hope
that
makes
sense.
You
don't
have
to
use
all
of
your
rent
increase
either.
So
if
it's
this
year-
and
you
only
want
to
use
one
percent,
you
can
use
one
percent
and
you
can
bank
the
other
one
percent
for
another
year.
You
just
want
to
make
sure
you
keep
good
good
books
on
that,
so
you're,
very
clear
of
what
you're
able
to
bank
and
what
you're,
what
you're,
not.
A
A
A
A
A
A
So
yeah
just
to
review
once
you
finish
your
registration,
you
can
definitely
submit
those
notices,
so
that
would
be
your
termination
notices
within
three
days
of
serving
on
your
tenant.
Your
termination
notice
follow-up,
your
bank
direct
increase
notice
and
any
tenant
buyout
information
and
all
of
those
you
want
to
do
within
seven
days
of
serving
those
notices
on
your
tenant.
A
Okay,
so
every
year
you'll
get
the
postcard
to
remind
you
that
registration
is
open.
We
try
to
send
it
out,
maybe
late
november
early
december,
and
we
open
up
registration,
usually
mid-december,
so
some
people
can
get
a
head
start
on
it.
That
registration
is
going
to
be
due
every
february
first,
and
that
is
just
how
that
goes
so
expect
that
every
year
and
you're,
of
course,
going
to
want
to
apply
for
your
unit
exemptions
every
year.
A
A
We'll
quickly
go
over
some
resources
before
we
end,
we
have
the
mountain
view:
rental
housing
helpline
that
you
can
call
at
any
time.
If
you
have
any
questions
about
the
csf
right
in
general,
we
can
sort
of
let
you
know
how
it
works,
walk
you
through
the
processes
and
things
like
that.
A
A
Some
landlords
are
applying
on
their
tenants
behalf
after
their
tenant
has
applied
to
speed
up
the
process.
So
we
can
help
you
with
that.
If
you,
if
you
need-
and
you
can
join
us,
it's
every
tuesday
from
10
a.m,
to
2
p.m,
tuesdays
is
appointment
only
and
then
we
have
thursdays
which
is
fine
to
walk
in
and
that's
1
p.m,
to
8
p.m,
and
that
is
mountainview.gov
eviction,
help
clinics
or
you
can
just
refer
your
tenants
there
if
they
need
help
with
the
rent.
A
A
A
A
The
local
csa
also
has
some
rent
assistance
options.
If,
if
the
tenant
is
looking
for
local
rent
assistance
options,
they
can
contact
csa.
At
finn,
aid
at
csacares.com.
A
A
A
If
you
don't
have
any
other
questions,
feel
free
to
log
off
or
feel
free
to
stick
around
and
I'll
go
ahead
and
finish
up
answering
some
questions.
We
will
be
following
up
with
you
to
send
you
this
powerpoint
and
the
link
to
the
video.
A
A
Landlords
didn't
buy
out
so
tenant
buyouts
are
a
mutual
agreement
between
the
landlord
and
the
tenants.
This
usually
happens
if,
for
some
reason,
the
landlord
is
interested
in
having
a
unit
vacant,
they
can
offer
the
tenant
financial
incentives
to
vacate
the
unit
voluntarily.
A
A
So
if
a
landlord
is
interested
in
that
unit
being
vacant,
maybe
they're
looking
to
sell
the
property,
or
you
know
it
could
be
one
of
a
million
reasons.
But
if
that's
something
that
they're
interested
in
doing
and
they
have
talked
to
their
tenant
and
the
tenant
said,
I'm
kind
of
willing
to
move.
A
You
know
if
we
can
come
to
an
agreement.
So
this
is
an
avenue
for
tenants
and
landlords
to
look
at
that
option
legally
within
the
the
confines
of
the
csf
right.
So
there
are
there.
Is
this
form
that
you
would
have
to
fill
out?
It
explains
to
the
tenant
what
the
tenant's
rights
are
that
they
do
not
have
to
accept
this
offer
that
they
do
not
have
to
move
it.
A
Lets
them
know
a
base
of
what
they
would
get
if
they
were
evicted
for
one
of
the
reasons
that
require
tenant,
relocation,
assistance
and
so
there's
a
chart
down
here.
That
shows,
you
know
how
they
would
income
qualify
for
that
and
what
the
minimum
they
would
get
so
oftentimes
how
it
works
in
in
reality
is
that
the
the
buyout
is
usually
larger
than
this
amount.
A
But
again
it's
just
an
agreement
between
the
ten
and
the
landlord,
so
it
could
be
less.
It
could
be
more.
It
could
be
a
little
more.
It
could
be
a
lot
more,
it's
up
to
you
and
your
tenant,
but
yeah.
A
Okay,
so
I'm
gonna
go
ahead
and
stop
for
the
day
again,
I
appreciate
everyone
for
coming.
Write
down
my
email
address
or
visit
the
website,
and
you
can
find
me
there
mountainview.gov
slash.
Rent
stabilization
is
where
we
are
at
so
I
appreciate
everyone
for
coming
have
a
great
rest
of
the
day,
and
I
might
see
you
soon
all
right,
bye.