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From YouTube: 6-14-2021 - Mountain Rental Housing Committee Meeting
Description
Live teleconference meeting of the Mountain View Rental Housing Committee Meeting scheduled for Monday, June 14, 2021.
Live Video Conference: YouTube, mountainview.legistar.com, and Comcast Channel 26.
A
B
B
B
C
B
We'll
now
open
the
meeting
for
all
communication
from
the
public,
this
portion
of
the
meeting
is
reserved
for
persons
wishing
to
address
the
committee
on
any
matter
not
on
the
agenda.
Speakers
will
allow
to
speak
on
any
topic
for
up
to
three
minutes
during
this
section.
State
law
prohibits
the
committee
from
acting
on
non-agenda
items.
Would
any
member
of
the
public
on
the
line
like
to
provide
comment
on
non-agenda
items?
F
F
Now.
The
only
thing
I
can
think
of
is
there's,
perhaps
a
number
of
things,
one
they're
trying
to
overstate
their
vacancies,
two
that
in
effect,
they
are
saying
that
they
had
vacancies
net
then,
and
they
still
are
but
they're
not
on
the
market,
which
means
that
they're
trying
to
artificially
inflate
the
price
or,
unfortunately,
for
maybe
option
three
that
you've
had
a
number
of
apartment
units
have
actually
gone
out
of
business.
Now
I
can't
see
that
that
must
have
happened,
because
we
would
have
heard
a
lot
of
news
about
that.
F
In
this
city
in
the
next
many
many
months,
I'm
also
very
grateful
to
hear
that
the
city
council
is
going
to
potentially
extend
the
eviction
moratorium,
given
the
fact
that
actually,
the
federal
eviction
moratorium
under
the
veteran
relief
act
actually
extended
it
to
september
30th.
So
I'm
confused
as
to
why
it's
taking
so
long
for
it
to
become
official.
In
any
case.
Thank
you
very
much
for
your
time
and
have
a
great
rest
of
your
evening.
B
G
This
reviews,
the
sections
in
the
csf
array
that
empower
the
rental
housing
committee
to
establish
a
budget
for
the
reasonable
and
necessary
implementation
of
the
provisions
of
the
csfra
on
may
17.
The
rental
housing
committee
reviewed
the
draft
and
the
only
recommendation
was
to
decrease
the
litigation
budget
with
20
000
and
it
agreed
with
the
rest
of
the
recommendations.
G
G
It
was
still
in
negotiations,
what
the
increases
were
for
the
coming
year
and
it's
not
yet
finalized,
but
it
will
be
in
the
coming
weeks
and
as
a
result,
the
personnel
line
item
got
lowered.
Quite
a
bit,
the
general
operating
costs
remained
the
same.
The
professional
services
went
down
with
twenty
thousand
dollars,
as
requested
by
the
rental
housing
committee.
B
D
D
Okay,
I'm
glad
that
we
were
able
to
bring
the
cost
down
a
little
bit
more,
considering
that
it's
much
lower
than
we
initially
thought.
What
would
happen
if
we
put
the
twenty
thousand
dollars
back,
I
I
don't
mean
to
be
like
annoying.
I
I
think,
I'm
okay,
with
with
what
we
have
now
but
like
what
would
be
the
temperance
if
we
put
that
twenty
thousand
dollars.
G
Right
yeah,
I
haven't
made
the
calculation,
but
on
the
other
hand,
I
double
checked
with
karen
to
see
if
the
80
000
for
litigation
would
surprise
and
there
weren't
any
serious
problems
with
that
at
this
point.
Moreover,
since
we
only
have
one
lawsuit
pending
right
now,
so
if
you're
going
to
change
something
in
the
budget
right
now,
it
has,
it
has
to
go
back
to
finance
because
they
have
to
include
it
in
the
budget
that
they're
going
to
present
to
city
council
coming
up.
G
G
H
Sure,
thank
you.
I
got
hunky.
I
was
just
curious
as
to
the
the
personnel
it's
a
pleasant
surprise
that
were
lower
than
we
than
we
thought.
I
I
just
didn't
know
if
you
want
to
give
you
a
chance
to.
If
you
remember
the
word,
I
guess
what
of
what
that,
why
it's
low
is
it?
Is
it
staff
or
is
it
like
hearing
officers.
G
H
Okay,
my
other
question
I
was,
I
think,
gonna
go
in
a
different
direction
than
emily,
but
we're
so
close
to
the
hundred
yeah
that
I
I
think
I
think,
we're
probably
too
late
in
the
game
to
make
changes
based
off
our
last
meeting.
But
I
would,
during
our
last
discussion,
we
did
talk
about
what's
the
right
size
for
things
like
the
marketing
right.
So
when
I
was
thinking
about
it,
I
think
a
lot
of
our
tenants
that
were
that
need
protection.
H
The
most
are
the
longer
term
tenants
and
if
we
are
sending
a
monthly
mailer,
you
know
over
the
past
three
years
or
so
individuals
may
have
gotten
36
mailers
right.
So
at
some
point,
perhaps
not
this
just
having
a
conversation
today
is
there
a
way
that
we
could
try
to
find
out
what
awareness
is
among
our
long-term
tenants
and
if
there's
a
way
that
we
could
bring
down
the
marketing
budget
a
bit
and
still
have
the
same
effect
right
so
for
for
those
long-term
tenants.
G
Yeah
and
in
general
I
think
the
longer
this
program
is
in
effect.
I
think
the
more
people
become
aware
of
it.
Unfortunately,
right
now
we're
in
a
very
unforeseen
situation
where
the
covet
hit.
There
was
an
eviction
moratorium
that
changed
like
four
times.
Is
it
going
to
end
by
the
end
of
june?
Is
it
not?
We
need
to
educate
all
the
people
in
the
community
what
the
next
steps
are,
whether
it's
the
state,
whether
it's
local
mountain
view,
is
thinking
about
extending
an
eviction
moratorium.
G
H
G
Yes,
there
are
a
lot
of
people
that
are
digital,
but
the
most
vulnerable
population
that
we
are
trying
to
reach
do
not
access
this
information
digitally
and
we
need
to
be
there
with
hard
copies.
I
mean
there's
volunteers
right
now
that
are
going
door
to
door
in
mountain
view,
to
give
these
rent
relief
brochures
and
explain
to
people,
please
ask
for
help,
it
is
doable,
so
I
mean
there
is
so
much
effort
being
put
out
there
and
patricia
later
on
will
tell
you
we
are
going
to
have
in-person
sessions.
G
This
coming
saturday
is
coming
up
where
we're
sitting
all
in
front
of
senior
center
to
have
people
come
and
help
them
online,
while
they're
sitting
there
to
apply
for
this
rent
relief.
I
mean
I
I
I
think
you
can't
imagine
this
being
a
more
crucial
time
to
kind
of
hopefully
provide
a
somewhat
smoother
transition.
E
G
Correct
and
we
try
to
keep
that
in
reserve
in
case
we
need
the
extra
litigation
budget,
whether
that
is
going
to
be
for
goldfarb
or
for
another
legal
company.
If
you
remember,
we
had
a
different
company
doing
a
different
lawsuit
last
year,
so
we
have
that
even
in
in
a
reserve.
In
the
meantime,
I
made
the
calculation.
I
I
I
appreciated
and
followed
with
interest
all
the
conversation
about
sending
flyers
out
to
the
covered
tenants
and
when
we're
not
in
a
crisis,
I
think
one
of
the
things
that
might
be
worthwhile
would
be
to
use
a
paper
flyer
to
say:
would
you
rather
get
electronic
notices
and
then,
if
I
hope
your
software
can
manage
to
track
who
which
rent
which
tenants
choose
to
receive
notices
electronically,
and
then
you
know
that's
less
burden
on
them
and
less
paper
for
the
city?
Thank
you.
B
J
Can
you
hear
me
we
can
hear
you?
Oh
the
wind.
Isn't
too
bad
out
here
at
the
top.
Someone
mentioned
the
point
of
what's:
what's
what's,
enrichment
is
pay,
and
I
want
to
make
the
point
it
doesn't
matter
what
ritual
is
paying
or
people
paying.
That
is
what
we're
paying
in
mountain
right.
If
it
costs
us
less
to
do
money,
business
and
mountain
view,
then
we
should
be
paying
less
period.
Number
two
I
think
on.
J
The
fact
is
that
you
know
you're
asking
you're
raising
our
rates
and
we
have
people
that
are
not
paying
rent.
You
know
lots
of
rent.
I
manage
a
portfolio
of
almost
2
000
units
and
I've
got
about
1.2
million
in
unpaid
rent,
and
I
think
it's
very
unfair
to
the
council
say:
listen,
you
guys
need
to
pay
more
in
fees.
J
That's
a
bunch
of
bs
we're
taking
the
brunt
of
this
rent,
more
eventual
moratorium
and
you're
and
you're
basically
raising
fees
on
us,
and
I
don't
think
that's
right
at
all
third
point:
I'm
going
to
make
is
that
you've
got
all
this
outreach.
The
tenants
aren't
doing
crap
I'll,
be
honest
with
you
out
of
the
number
of
written
relief
applications
we've
submitted.
I
think
we've
only
got
three
approved.
We
haven't
received
any
dollars
out
of
it
so
far.
The
answer
is
tenants
are
not
putting
in
their
paperwork
we've.
J
Basically,
we've
made
an
outreach
to
every
tenant
via
phone
via
email
via
text
we've
gotten
about
20
to
25
response.
Very
few
tenants
have
actually
submitted
that
rent
relief
money
and
I
don't
know
what
you
could
do
when
you're
basically
willing
to
give
away
with
a
government
10
20,
30,
000
and
the
tenants
are
not
taking
advantage
of
it.
The
information
is
out
there
at
some
point.
J
The
tenants
got
to
stand
up
to
do
something
and
this
can't
be
put
on
the
owners,
especially
by
raising
fees,
and
you
know
basically
to
shoulder
the
load
on.
So
I'm
gonna
ask
you
to
reevaluate
the
fees
we
need
to
be
lower.
We
can't
or
need
to
be
deferred.
We
can't
afford
to
keep
going
another
year
with
higher
fees
and
no
rent.
That's
it.
F
F
I
submitted
for
a
mental
assistance
application
through
housing
this
key
on
march
31st
of
this
year
and
my
landlord
that
has
actually
sent
me
an
email
saying
he
refuses
to
participate
in
the
rental
assistance
program
because
it
is
not
his
style
and
so
I've
been
paying
my
25
under
sb
91,
but
he's
actually
been
obstructing
the
process
under
the
right
circumstance.
If
he
would
simply
say
to
the
assistance
program
that
he
rejects
the
the
amount
of
money
that
it
would
have
provided
him,
it
would
have
been
80
percent.
F
Since
I've
already
paid
25,
he
would
have
had
a
result
of
105,
but
nonetheless
he
is
refusing
to
respond,
because
he
knows
that
under
those
circumstances,
this
sb
91
would
entitle
me
to
get
a
refund
of
all
the
money.
I've
spent
of
the
25
of
my
rent
that
I
paid
every
month
timely,
but
instead
he's
turning
around
and
trying
to
in
effect,
do
a
constructive
eviction.
F
All
I'm
saying
is
that
a
lot
of
landlords
out
there
have
been
playing
this
game
that
people
submit
their
their
their
requests
properly
like
I
have,
but
we
get
nothing
in
return
because
the
landlords
have
to
do
their
end
in
order
for
it
to
be
done
now.
Of
course,
the
landlords
are
also
supposed
to
be
submitting
their
own
documentation
proactively
to
the
program
as
well.
If
you
look
at
sb
91
and
what's
going
on,
is
that
refusing
to
even
submit
any
documentation?
F
F
B
C
B
L
20-20-21
project
sentinel
services
are
estimated
to
not
exceed
two
hundred
and
thirty
thousand
dollars
for
a
fiscal
year.
Twenty
one
twenty
two-
and
this
includes
a
hundred
and
twenty
five
thousand
dollars
for
administrative
support.
This
includes
the
mountain
view,
rental
housing,
helpline
and
hearing
officer
and
hearing
process
services,
five
thousand
dollars
for
facilitators.
This
is
for
pre-hearing
settlement
conferences
and
one
hundred
thousand
dollars
for
hearing
officers
for
the
petition
process.
E
H
H
Thank
you
and
I
think
I
think,
listening
to
the
comments
in
the
last
one.
There
are
a
lot
of
issues
where,
for
instance,
the
rent
relief
program
and
whether
it's
city
law
or
state
law
that
intersects
with
what
the
rental
housing
committee
does
and
I'm
wondering.
If
have
we
have.
We
talked
to
the
city
about
kind
of
combining
our
either
budget
or
proposals
for
some
of
the
vendors
since
they're
kind
of
answering
phones
for
everyone-
and
you
know,
rent
relief
issues
are
intertwined
with.
G
G
So
in
general,
the
city
has
a
separate
contract
with
project
sentinel,
also
for
answering
tenant
landlord
questions
and
providing
mediation
services.
That
budget
is
eighty
thousand
dollars.
Eighty-Five
thousand
dollars
000
separately.
I've
just
been
in
contact
with
the
city
manager's
office
because
they
also
emerged
fifty
thousand
dollars
for
the
eviction
defense
fund.
So
we're
now
trying
to
find
the
best
way
to
combine
the
services
and
provide
these
eviction
legal
effects.
Services
in
the
community.
H
A
B
B
D
E
D
H
Sure,
yeah
and
to
be
clear
I
mean
we're
we.
This
is
more
forward-looking,
so
I
mean
I
would
I'm
not
a
voting
member,
but
I
would
accept
this
as
it
is,
but
I
think
so,
the
next
year,
potentially,
if
city
council
passes
mobile
home,
rent
control-
and
we
are
administering
that
and
project
sentinel-
is
also
part
of
that
right.
H
We
we
start
to
get
into,
I
think
I
think
just
like,
should
we
start
exploring
options
for
combining
a
pool
for
these
shared
services,
and
I
think,
like
as
we
were
going
through
the
last
presentation.
The
last
meeting
I
just
saw
a
lot
of
phone
numbers
and
it
might
just
help
to
consolidate.
We
might
get
economies
of
scale
by
having
one
vendor
handle
all
calls
in
mountain
view
and
then
on
the
back
end
as
they're
screening
folks
who
are
making
the
calls.
Are
you
in
a
covered
unit?
H
Are
you
you
know
like,
and
then
we
could
do
accounting
on
the
back
end,
because
I,
I
guess
that's
more
of
a
it's
more
of
a
process,
question
for
anki
and
a
question
for
the
committee
to
consider
as
on
a
forward-looking
basis.
If
again,
if,
if
like
mobile
home,
rent
control
passes,
and
then
we
are
the
ones
who
are
administering
that
we're
gonna
start
to
get
into
some
accounting
questions
like
that.
G
H
Okay,
I
know
you're
already
tracking
hours
for
staff
on
what
we
would
spend
on
city
issues
versus
yeah
versus
just
pure
kind
of
csfra
issues,
and
maybe
so
maybe
ask
is
like
we
just
start
tracking
that
so
that
we
have
data
or
amounts
right
that
we
can
look
at
when
we
start
to
think
about
the
future.
Yes,.
H
H
H
Yeah
so
I
mean
yeah,
I
think
that,
having
that
information
at
a
more
granular
level,
when
we
start
to
get
into
these
conversations
about
shared
services
with
the
city,
maybe
that
may
be
helpful
in
the
future
again
if
mobile
homework
control
passes
and
hopefully
a
lot
of
covet.
A
lot
of
the
covid
legislation
starts
to
kind
of,
I
guess
not
be
as
topical
right
and
not
be
the
I'm,
assuming
a
lot
of
calls
that
we're
getting
right
now
are
about
state
law
and
things
that
aren't
necessarily
csfra.
H
B
E
I
just
I
wanted
to
clarify.
I
think
that
what
committee
member
grinnell
is
asking
for
is
actually
much
of
what's
in
the
staff
report,
that
we
do
during
the
end
of
towards
the
end
of
the
meeting,
so
I
think
we're
doing
it
and
I
would
be
open
to
in
the
future
if
and
when
mobile
home
coverage
passes,
adding
to
the
staff
report.
But
I
don't
think
that
should
waylay
this
motion,
so
I
would
be
down
to
vote
on
the
motion.
C
A
B
A
So
these
include
services
such
as
attending
their
own
housing
committee
meetings,
drafting
regulations
and
staff
reports,
drafting
tentative
decisions
in
cases
of
appeal
and
assisting
with
issues
and
questions
that
arise.
Concerning
the
csf
array,
the
rental
housing
committee
also
retained
goldfarb
and
litman
to
represent
them
in
litigation
related
to
the
applicability
of
the
csfra
to
the
redwood
villa
property.
C
B
B
B
B
L
L
We've
also
received
a
few
that
are
for
non-covered
units,
but
the
bulk
of
them
have
been
for
csfra
protected
units.
We've
held
47
webinars
about
the
eviction,
moratorium
and
rent
relief.
This
includes
21
bilingual
webinars
20
that
were
in
english
and
spanish,
and
one
that
was
in
english
and
chinese.
We've
had
406
attendees
and
there
have
been
14
mountain
view,
voice
advertisements
for
these
webinars
we've
held
seven
virtual
bilingual
community
meetings
with
school
districts
and
community
organizations,
including
all
of
the
all
of
the
school
districts
and
cafeto
and
other
community
organizations.
L
We've
had
five
postcards
that
have
gone
to
all
mountain
view:
residents,
36,
000
households
and
our
655
csfra
specific
landlords,
and
these
have
been
for
the
eviction
moratorium.
We
have
one
going
out
strictly
about
rent
relief
this
week
and
we
have
one
that
went
out
to
all
households
in
mountain
view
and
our
landlords
about
the
mediation
program
specifically,
and
that
one
was
a.
L
We
were
trying
to
reach
more
people
who
are
in
different
languages
and
we're
constantly
striving
for
equity
and
language
access
and
are
trying
different
ways
to
reach
communities
that
are
often
missed.
Batting
is
one
of
the
reasons
why
we
continue
to
do
paper-based
outreach.
Actually,
we've
heard
from
the
community
that
this
is
one
of
the
only
ways
that
the
bulk
of
the
most
vulnerable
population
is
reached
and
it
has
actually
relatively
low
cost
in
comparison
to
other
methods.
L
Not
all
of
those
messages
have
gone
to
all
of
those
contacts
which
is
important
to
note,
because
that
would
be
overwhelming
to
a
lot
of
people
we
we
actually
specifically
target
them
to
different
groups.
This
includes
35
neighborhood
associations,
33
landlord
representatives,
21
tenant
representatives,
18
community
organizations
and
the
12
school
district
contacts
that
I
mentioned
earlier.
We
have
maintained,
created
and
maintained
12
websites
that
have
had
22
000
page
views
and
those
are
all
in
three
languages.
L
L
There
have
been
18
social
media,
18
facebook
posts
that
have
been
shared
via
nextdoor
whatsapp
wechat
and
through
our
community
organizations,
we've
created
six
information,
short
informational
videos
in
three
languages.
We've
had
three
along
format:
informational
videos,
one
that
was
in
three
languages,
and
there
have
been
four
press
releases
regarding
this.
We
anticipate
that
there
will
probably
be
another
one:
we're
working
with
the
city
manager's
office
and
their
communications
team
for
additional
opportunities
there,
and
I
should
have
showed
you
this
this
way.
L
Pardon
me
this
provides
you
with
a
little
bit
more
of
a
way
to
see
all
that
information.
Although
it
is
in
your
packet,
and
you
can
look
at
the
attachment
that
way
as
well
and
then
I
wanted
to
provide
you
with
an
update
that
is
specific
to
the
emergency
rent
relief
outreach
that
we've
done
since
april.
L
We
had
already
been,
including
and
incorporating
rent
relief
information
into
all
of
our
eviction
moratorium
outreach.
But
since
april
we
have
done
targeted
and
specific
emergency
rent
relief
program
outreach
as
well.
We
have
three
website
pages
that
we
maintain
in
three
languages.
We've
created
the
fillable
form
that
I
mentioned
earlier
for
the
covid19
rent
relief
program.
There
have
been
six
facebook
posts
containing
relevant
information
and
forms,
and
there
have
been
three
videos
made
in
three
languages
that
have
been
shared
via
social
media
and
through
our
other
channels
of
communication
with
the
community.
L
We
have
done
quite
a
lot
of
work
in
the
past
month,
specifically
for
this,
including
one
in-person
application
assistance
event
that
I'll
go
over
in
depth
in
the
next
slide.
We've
had
four
webinars
that
have
had
the
two
community
partners,
the
community
services
agency
of
mountain
view
and
los
altos
and
project
sentinel,
and
these
have
helped
people
by
walking
them
through
the
application
process
and
showing
them
what
to
expect
and
what
to
anticipate.
L
We've
also
had
one
community
training
for
community
members.
So
one
thing
about
the
events
that
we're
holding
for
in-person
application
assistance
is
that
our
community
partners,
as
well
as
volunteers
from
our
community
partners,
are
joining
us
and
assisting
community
members
in
completing
their
application.
L
The
appropriate
information
to
the
community
and
also
it
lets
them
know
that
they
are
not
expected
to
be
experts,
because
we
have
the
experts
there
with
us.
So
if
they
get
a
question
that
they
cannot
answer,
they
simply
send
them
over
to
csa
or
to
project
sentinel
and
we're
able
to
assist
them
in
the
in-depth
way
that
they
need.
L
L
L
So
we
are
doing
direct
calls
to
people
when
we
can
so
to
give
you
a
little
bit
of
information
about
our
rent
relief
event.
We
had
our
four
community
partner
organizations,
including
the
county
of
santa
clara.
This
was
a
joint
event
between
the
city
and
the
county
for
rent
relief
and
vaccine
appointments.
So
we
helped
14
households
apply
for
or
find
out
about
their
application
status,
and
we
also
were
able
to
sign
two
households
up
for
vaccine
appointments.
L
Twelve
households
that
joined
us
received
assistance
in
spanish
and
fifty
percent
of
the
event
were
fifty
percent
of
the
people
who
attended
the
event
learned
about
the
event
through
word
of
mouth.
So
again,
it's
really
critical
that
we
keep
in
mind
the
the
population
that
we're
trying
to
reach
and
what
we've
heard
from
the
community
time
and
again
is
that
this
group
of
people
is
not
able
to
access
technology
in
the
way
that
you
know.
L
A
lot
of
us
do
right
now
and
breaking
down
those
barriers
is
critical
to
be
being
able
to
assist
them
in
the
way
that
they
need
and
one
of
the
ways
that
we're
doing
that
right
now
is
by
having
these
flyers
go
and
be
shared
in
the
community.
This
was
specifically
requested
by
the
community
members
and
our
community
partners
and
people
from
our
organizations,
including
csa
and
people
from
our
community
teams,
like
this
community
and
action
team
and
the
spanish
leadership
academy
and
the
mountain
view.
L
We
have
one
event
coming
up
on
saturday
june
19th
at
the
senior
center
from
10
a.m,
to
2
p.m,
and
we
have
one
event
on
june
23rd
at
city
hall,
plaza
from
2
p.m,
to
5
p.m.
These
are
dates
and
times
specifically
requested
by
the
community,
and
I
do
want
to
note
that
our
community
partners
will
be
there,
including
csa
project
sentinel,
the
community
in
action
team
and
members
from
our
spanish
leadership
academy,
and
that
concludes
the
overview
on
coven
19
housing
relief
programs,
andrea.
Is
there
anything
you'd
like
to
anything
else,
you'd
like
to.
B
B
This
is
why
there's
so
much
training
needed,
because
people
have
to
be
walked
through
a
really
really
lengthy,
bureaucratic
application,
and
that's
why
I
think
it's
so
important
that
we're
reaching
out-
and
there
is
a
digital
divide
which
people
have
talked
about
nationally
but
there's
even
though
we're
in
silicon
valley-
and
we
assume
everybody
has
a
computer.
There
are
a
lot
of
people
in
our
covered
apartments
that
don't
and
that's
why
I
applaud
the
staff
for
putting
this
together.
L
Thank
you,
chair
almond.
I
I
also
want
to
mention
that
their
last
week
was
a
major
update
to
the
state's
application
process,
including
significant
changes
to
documentation
requirements
and
shortening
of
the
actual
application
itself,
and
the
state
is
also
looking
at
making
additional
changes
to
the
requirements
for
the
rent
relief
program.
So
tomorrow
we
should
know
more
as
the
budget
is
due,
and
most
of
these
are
budget
riders
and
trailers.
L
So
we
should
have
information
about
being
what's
proposed
in
them
more
than
what
we
have
right
now
and
we're
anticipating
that
that
those
budget
changes,
those
changes
will
be
incorporated
into
the
budget.
We
just
don't
know
what
they
look
like
at
this
time
and
we'll
be
providing
updates
on
that,
as
well
as
changes
to
the
eviction
moratorium
should
that
occur,
and
so
actually
one
of
the
reasons
why
we're
also
hosting
another
train,
the
trainer
or
multiple
train,
the
trainers
coming
up
is
because
of
the
significant
changes
to
the
state
state
program.
L
K
Hello,
everybody
and
good
evening,
yeah
I
can
attest
to
the
application
process.
This
definitely
is
a
little
difficult
and
cumbersome
and
some
other
questions
are
irrelevant
to
what
they're
doing
so
it
is
so
I
can
attest
to
that.
So
that's
my
comment.
Might
I
do
I
do
have
two
questions.
I
didn't
quite
hear
what
languages
you
said
to
do
your
flyers
on.
So,
if
you
can
say
it
again,
that'd
be
great
and
then.
K
L
K
K
And
this
is
more
of
a
technical
and
I
feel-
and
you
probably
do
have
it,
but
I
can't
see
it
so.
It's
like
I
I
feel
like
I
need
to
ask.
I
mean
in
regards
to
the
flyers:
do
they
have
the
union
bug
or
if,
if
it
does,
then
you
know
disregard
the
question,
but
if
it
doesn't
any
possibility
that
we
can
get
it
in
there.
K
L
So
we
use
the
contract
approved
printer
for
the
city
for
all
of
our
print
jobs,
there's
a
city-wide
contract
that
we
are
required
to
use,
and
that
is
the
printer
that
we
currently
use
for
these
projects,
so
we'd
have
to
check
with
I'd,
have
to
check
with
the
city
to
find
out
if
that
is
a
union
print
shop
or
not.
Okay,
thank
you.
I
really.
B
H
H
I
guess
have
we
and
some
who
are
not
in
covered
units-
and
I
know
the
city
has
also
gotten
federal
funding.
I
think,
if
I'm
reading
the
budget,
the
city's
budget
correctly,
that
they've
received
federal
funding
for
covid
relief
and
recovery
of
6
million,
I'm
just
wondering
if
we
have
asked
the
city
for
any
sort
of.
L
H
L
D
B
B
J
J
J
The
third
point
I
want
to
make
is
that
you
really
need
to
take
advantage
of
what
research
you
have,
such
as
direct
registry,
by
contacting
all
the
owners
and
finding
out
who's
actually
behind
on
their
role
and
target
based
on
this
actually
behind
on
their
wreck
hosting
our
favorite
support.
That's
really
you're,
basically
doing
the
blanket
coverage,
that's
not
effective
or
evidence
by
the
number
of
people
that
are
participating
in
this
program.
J
I
I
I've
been
surprised
at
how
many
pretty
much
monolingual
spanish
speakers
I've
encountered
when
door
knocking
at
some
apartments
and
since
I'm
not
a
spanish
speaker,
it's
been
very
helpful
to
have
bilingual
flyers,
so
I
can
at
least
point
to
the
correct
side
of
the
flyer
and
hand
them
the
information
literally
in
that
way.
Thank
you.
F
Thank
you
very
much.
I
just
want
to
clarify
something.
I
did
not
mean
to
necessarily
say
someone
was
a
liar.
I
wouldn't
apologize
that
right
now,
but
what
I
am
going
to
say
is
that
there
have
been
people
like
mr
zell
that
has
over
generalized
the
whole
issue
regarding
the
entire
population
of
the
city
mount
view
as
well
as
other
situations.
F
Regarding
tenants
here
in
mountain
view,
what's
been
going
on,
unfortunately,
is
that
maybe
what's
it
could
be
a
case
of
the
city
of
mountain
view,
has
not
been
keeping
up
with
the
database
regarding
the
state
or
the
state
is
not
communicating
it
to
the
city.
Nonetheless,
the
issue
is
always
going
to
be
if
someone
has
actually
done
their
work
and
submitted
their
documentation
properly.
F
I
did.
I
have
a
case
number
with
housing
is
key,
so
it's
been
all
completed
that
they've
they've
totally
accepted
every
bit
of
the
information
I
provided,
but
at
the
same
time
you
have
a
landlord
that
turns
around
and
says
I'm
not
saying
it
anything
to
the
program
and
thus
freezing
it.
Because
that's
exactly
what
happens.
F
All
I
can
say
is
that
in
in
not
only
short
of
it.
I
understand
that
there's
a
lot
of
people
out
there,
a
lot
of
landlords
out
there
that
feel
like
they're
being
not
appreciated,
but
at
the
same
time
they're
also
taking
it
out
by
doing
acts
that
are
not
going
to
make
them
look
like
they
are
proper
and
and
participating
citizens.
That's
all
I
can
say
thank
you.
B
D
I
had
a
few
comments
if
I
made
sure
go
ahead.
Okay,
so
I'm
glad
that
public
comment
got
first
because
I'll
start
with.
I
agree
with
a
couple
of
things
that
mr
zell
has
said.
I
do
believe
that
both
tenants
and
landlords
are
doing
their
best
with
the
rat
relief
program
that
the
state
has
given
us.
It
has
been
cumbersome.
I've
been
hearing
stories
from
both
tenant
and
landlords
on
how
much
that
system
sucks.
D
D
The
other
thing
I
did
agree
with
mr
zell
is
how
about
using
that
rent
registry
to
do
some
outreach.
I
know
that
we
don't
have.
I
I'm
pretty
sure
we
probably
don't
have
100
compliance
yet
with
that
rent
registry
we're
still
in
our
first
year
of
mandatoryness
for
it,
but
I
think
that
would
be
a
good
resource
for
us
to
use
and
our
staff
is
using
it
to
the
best
of
our
abilities.
I
see
nodding
heads
yes,
so
that
is
please
continue
on
that.
D
I
don't
know
how
logistically,
once
once
you
get
to
multiple
governmental
agencies,
things
run
amok,
but
I'm
hoping
that
that
we
have
our
fair
share
of
the
county
resources
on
that
and
that
those
are
largely
my
comments.
Another
thing
we,
the
the
15
day,
eviction
notices.
They
are
being
sent
to
us
correct.
L
So
that's
something
that
we
can
go
over
in
the
monthly
status
report
as
well.
It's
always
provided
in
that
again.
Those
notices
are
required
by
the
state
for
the
eviction
moratorium.
It's
a
major
requirement
to
be
covered
by
the
eviction
moratorium
for
the
landlord
to
give
those
and
for
the
tenant
to
respond,
so
what
we
are
very
aware
of
of
them
and
they
are
being
filed
through
the
system.
B
I
just
wanted
to
add
that
it's
it's
been
reported
that
the
state
process
is
sort
of
broken
and
not
only
are
landlords
having
trouble
with
and
tenants
having
trouble
with
the
application
process,
but
things
are
getting
stuck
in
sacramento
and
I
wondered
if
you
have
had
any
experience
or
gotten
any
anecdotal
evidence
of
that.
It
sounds
like
a
big
mess.
L
There
are
specific
things
that
were
in
sb
91
that
are
being
potentially
addressed
in,
as
I
mentioned,
budget
riders
and
trailers
to
target
some
of
the
challenges,
including
a
potential
change
to
the
necessity
to
have
a
landlord
apply
as
well.
So
right
now,
both
the
landlord
and
the
tenant
have
to
apply
for
assistance
under
sb
91,
and
that
requirement
may
be
going
away.
We
won't
know
until
we
hear
more
from
the
state
this
this
week
and
next
week,
we'll
have
a
clearer
picture
of
what
those
changes
will
look
like.
L
There
is
pressure
from
both
both
sides
on
this,
from
the
apartment
association
and
from
tenant,
tenant,
advocacy
groups
to
make
similar
changes
and
they're
both
requesting
actually
similar,
similar
changes.
So
it's
anticipated
that
that
those
changes
will
be
adopted.
We
just
don't
know
yet
we'll
have
a
much
clearer
picture,
as
I
mentioned
tomorrow.
L
The
additional
layer
of
this
is
that
there's
actually
a
county
program
as
well
for
our
lowest
income
residents
that
make
30
or
less
of
the
area
median
income,
and
that
was
the
that
one
had
a
a
delay
it
was
launched.
Perhaps
about
a
month
ago.
I
believe,
and
that
program
is
provides
deeper
services
than
the
state's
program
for
our
most
vulnerable
population
and
getting
into
that
system
is
taking
a
little
while
as
well.
Obviously
all
of
these
programs
have
to
be
staffed
and
created
kind
of
on
the
fly.
L
It's
a
lot
of
work
and
it's
very
fast
work
at
a
very
large
scale.
That's
occurring,
and
so
just
keeping
that
in
mind,
as
we
think
of
what's
happening
in
the
community
is,
is
a
kind
of
very
important
picture
to
have
in
the
in
the
background,
as
well
is
that
these
are
community
organizations
that
are
staffing
up
to
be
able
to
support
these
brand
new
programs
that
no
one
you
know
was
anticipating
a
year
ago.
So
the
the
counties
program
is,
is
in
full
force.
L
B
Thank
you
very
much,
and
I
want
to
also
thank
the
staff
for
all
the
work
that
you've
done
in
putting
this
program
together.
It's
it's
really
comprehensive
and
it
is
complicated
because
we
have
the
local,
the
county
and
the
state
relief
programs,
and
so
many
partners
involved
and
it's
my
understanding
that
some
of
the
updates
in
the
forums
are
a
direct
result
of
our
staff
working
with
clients
and
discovering
those
mistakes
in
the
forms.
So
thank
you
for
that.
B
K
You
chairman,
I
was
just
feeling
a
little
guilty
because
I
just
realized
that
all
the
hard
working
that
the
staff
has
put
in
to
do
all
the
meetings
that
they
have
organized
and
prepared
and
tried
to
be
very
mindful
and
proactive
about
meeting
with
the
community
and
letting
them
know.
What's
going
on.
My
questions
were
really
about
like
things
that
have
not
happened.
So
I
wanted
to
say
that
I
really
really
appreciate
all
the
hard
work
that
you
guys
have
been
doing
and,
yes
being
part
of
capacitor
real
life.
K
B
B
L
Good
evening
committee
members
item
8.5
is
a
regulation
amendment
to
chapter
5,
hearing
procedures,
and
the
purpose
of
this
item
is
to
amend
csfra
regulations,
chapter
5,
hearing
procedures
to
address
an
inconsistency
in
the
timeline
to
process.
Individual
rent
adjustment
petitions
chart
on
page
17.,
there's
a
discrepancy
between
the
regulations
and
the
chart
chapter:
five
hearing
procedures,
section
c
notice
and
pre-hearing
procedure
states.
The
following
timeline
for
setting
hearing
dates
for
both
landlord
and
tenant
petitions
notice
and
hearing
procedures
is
as
follows.
L
The
timing
of
the
hearing
the
hearing
shall
be
scheduled
for
a
date
no
more
than
a
45
calendar
days
after
the
acceptance
of
a
petition
by
the
rental
housing
committee
or
b
30
calendar
days
after
the
completion
of
a
pre-hearing
settlement
conference.
Whichever
is
later
and
the
chart
which
is
in
section
1,
summary
of
petition
and
hearing
process
does
not
align
with
section
c2
of
the
regulations.
L
B
Since
andrea,
there
are
no
questions,
am
I
right?
No
questions?
Okay,
so
I
now
invite
public
comment.
Would
any
member
of
the
public
on
the
line
like
to
provide
comment
on
this
item?
If
so,
please
click
the
raise
hand,
button
and
zoom
or
press
star
9
on
your
phone
staff
will
display
a
countdown
timer
on
the
screen.
C
B
A
B
D
I'm
actually
ready
to
make
the
motion.
I
also
see
vice
chair
haynes.
Let's
say,
has
her
hand
up.
So
if
she
has
a
comment
you
can
defer
to
oh
she's.
It's
not
a
comment,
we're
both
ready
to
make
the
motion.
I
guess
at
this
point
so
I
move
that
we
amend
the
csfra
regulations,
chapter
five
hearing
procedures
to
address
an
error
in
the
timeline
to
process.
Individual
rent
adjustment
petitions
chart
on
page
17.
B
L
L
I
do
want
to
point
out
that
there
have
been
1057
public
inquiries
made
into
our
mountain
view:
rental
housing,
helpline
system
this
year
and
again
those
are
just
initial
touch
points.
These
have
also
been
made
to
staff.
So,
as
you
can
see,
we
are
almost
split
between
tenant
and
landlords
who
are
requesting
information
at
this
point
and
services
from
our
mountain
view,
rental,
our
mountain
view,
rental
housing,
helpline
and
the
rental
rent,
stabilization
program
staff
and
the
bulk
of
the
public
inquiry
topics
are
other
csfra.
L
We
do
have
the
data
on
the
breakdown
of
this
and
it
will
be
provided
in
the
update.
We
have
a
more.
We
have
received
some
more
refined
data,
which
is
great
and
property
registration
requests.
So
those
are
big
players
here
and
then
we
also
pulled
out
the
coven
19
related
inquiries,
and
this
is
only
for
covered
units.
So
again,
we
do
receive
some
calls
for
from
other
people,
but
for
the
most
part,
everything
coming
in
is
for
covered
units
and
I'll
provide
the
breakdown
of
the
percentages
of
specifically
covid
related
requests.
L
At
our
our
larger
update
in
july,
we've
held
61
workshops.
This
includes
our
eviction,
moratorium
and
rent
relief
efforts
through
the
end
of
may
and
we've
had
a
hundred
and
nine
mediations
and
conciliations
through
our
mountain
view,
mediation
program,
so
99
of
those
have
been
resolved
and
we
have
five
that
are
pending
right
now
very
high
success
rate
for
this
program
and
it
keeps
people
out
of
the
petition
process.
So
this
is
one
thing
that
we
do
want
to
mention.
L
We've
had
no
properties
that
have
gone
into
redevelopment
in
2021
and
therefore
there
are
no
units
affected
and
15
households
have
received
assistance
for
projects
that
are
already
in
the
works.
We
have
a
few
more
petitions
coming
up.
We
had
the
appeal
from
a
few
months
ago.
We
have
an
appeal
coming
up
to
the
rental
housing
committee,
on
the
28th
and
for
any
committee
member
still
in
need
of
appeal
training.
Please
contact
me.
It
is
very
important
and
we
have
one
that
is
going
through
a
hearing
process
right
now,.
L
And,
as
you
can
see
here,
the
vacancy
rates
are
dropping.
We
are
now
at
9.2
percent
for
fully
covered
units,
and
that
is
a
significant
decline
from
the
the
previous
peak.
So
we
are
also
seeing
a
rebound
in
the
prices
for
four
units
that
are
on
the
market
for
all
units
of
all
types
across
the
city,
so
the
prices
are
also
rebounding.
C
A
I
could
go
over
this
quickly.
We've
talked
about
these
programs
at
length
tonight,
so
I
won't
spend
too
much
time
on
them.
We
do,
of
course,
have
the
eviction
moratorium
that
is
set
to
end
on
june
30th
of
2021,
as
we
mentioned
before,
but
I'll
just
mention
quickly
again
the
city
of
mountain
view.
City
council
is
looking
at
an
eviction
moratorium
for
our
city
in
case
it
is
not
extended
by
the
state,
but
we
are
expecting
the
state
to
extend
the
moratorium.
A
We
will
update
you
as
soon
as
we
have
more
information
on
that.
Maybe
we
just
go
to
the
next
slide,
we'll
talk
about
rent
relief
events.
This
is
what
I
think
we'll
spend
most
of
our
time
on,
because
I
do
want
the
community
to
get
the
dates
and
talk
a
little
bit
about
the
in-person
events
and
again,
just
really
thank
all
of
our
community
partners
that
we're
working
with
they
have
been
doing
a
huge,
huge
outreach
effort
knocking
door
to
door.
A
A
So
again
we
have
our
first
in-person
rent
relief
event
this
month,
which
is
going
to
be
this
saturday
at
the
senior
center,
so
same
place
as
it
was
last
month.
But
it's
10
a.m,
to
2
p.m
and
we'll
be
out
there
in
the
afternoon
just
providing
assistance.
We
are
providing
some
tablets
and
laptops
for
the
community
volunteers
to
work
with,
so
they
get
some
practice
using
some
technology
and
also
providing
a
resource
that
many
many
people
in
the
community
don't
have
at
home.
A
So
that
will
be
very
exciting
and
we
are
also
holding
an
event
on
wednesday
june
23rd.
This
will
be
at
city
hall
right
there
in
the
front
by
the
fountain
and
the
plaza
and
that's
going
to
be
in
the
afternoon.
So,
looking
more
for
people
who
are
just
getting
off
of
work
and
have
some
time
there
and
from
2
p.m,
to
5
p.m,
and
we
are
asking
people
to
continue
to
wear
their
masks
and
social
distance
at
these
events.
A
A
After
that,
coming
to
our
office
hours,
we
are
starting
to
hold
scheduled
in-person
office
hours
specifically
for
these
rent
relief
follow-up
appointments
because
we
have
access
to
our
scanner
and
our
printer,
and
we
can
help
the
community
complete
the
application
from
start
to
finish.
If
that's
what
they
need.
A
So
again,
we
just
have
the
the
state
rent
relief
program,
the
county,
the
county,
rent
relief
program
and
again
the
city
of
mountain
views,
rent
relief
program.
We
do
have
all
the
contact
information
here,
but
we
are
starting
just
to
use
the
mountain
view:
rental,
housing,
helpline
contact
information
for
the
community.
If
you
reach
out
to
the
helpline,
we
can
connect
you
with
the
correct
organization
that
you
need
to
apply
for
rent
relief
through,
because
we
are
working
directly
with
all
organizations
and
it's
much
easier
for
the
community
to
have.
A
A
And
some
upcoming
workshops
that
we
have
that
are
specifically
for
see.
Csfra
is
june
17th.
So
that's
this
thursday
at
three
o'clock
we're
going
to
go
over
csfra
updates.
This
is
landlord
focus,
so
sort
of
rights
and
responsibilities
under
the
law
and
we'll
touch
on
things
like
the
new
rent
increases
and
any
updates.
A
We
have
with
the
program,
and
we
are
also
having
another
property
registration
webinar
on
june
24th
at
3
o'clock
for
landlords
we
did
have
the
mailing
go
out
for
the
follow-up
to
any
outstanding
invoices
and
on
that
paperwork
we
did
advertise
this
upcoming
workshop.
So
I'm
hoping
to
see
high
attendance
from
those
people
who
have
yet
to
register
in
the
program
so
fingers
crossed
there.
A
We
also
have
our
virtual
office
hours
every
friday,
one
to
three
o'clock
and
we
are
doing
a
virtual
coffee
catch
up
with
small
landlords
on
june
28th
at
10
a.m,
and
focusing
again
on
assistance
with
the
state
rent
relief
application
for
our
landlords.
These
are
really
nice
intimate,
zoom
meetings
that
we've
we've
had
in
the
past.
So
we're
excited
about
these
virtual
coffee
ketchups
that
we've
started
even
the
landlords,
get
to
get
a
chance
to
chat
with
each
other
and
help
each
other
out
and
share
some
experiences
that
they've
had.
So
it's
really
helpful.
A
And
this
is
our
one-stop
shop
here,
the
mountain
view,
rental
housing
helpline.
So
for
anybody
who
is
looking
for
any
assistance
with
net
relief
or
have
questions
about
the
eviction
moratorium,
we're
all
directing
to
this
phone
number
and
this
email
address
and
of
course
we
have
staff
there
who
speak.
D
D
It
doesn't
really
have
to
be
immediate,
but
it
does
come
up
a
lot
more
often
now,
especially
now
that
people
are
trying
to
apply
for
rent
relief
and
utility
relief
and
the
the
way
the
application
is
is
confusing
in
terms
of
that
kind
of
service.
Essentially,
so
I,
like,
I
said
it
doesn't
have
to
be
immediate.
D
I
imagine
the
next
couple
months
or
landlord
and
tenant
relations
are
going
to
be
a
little
bit
more
fraught
with
a
lot
of
a
lot
of
conflict
hope.
Hopefully,
if
not,
hopefully
the
state
comes
in
and
saves
us
all
with
lots
of
money
and
lots
of
protections,
but
that
would
be
one
thing
that
I
would
love
to
see
on
a
future
agenda.
I
don't
know
if
we'll
need
a
straw
poll
for
that
or
let
me.
L
D
Yes,
yes,
I
mean,
if
you
could
just
add
it
to
the
faqs.
I
could
just
point
to
is
like
this
is
what
they
say.
That
also
works.
We
don't
even
have
to
do
a
study
session
on
it
or
or
whatever
our
agenda
is
on
it.
It's
just
the
clarification
because
I
am
getting
those
questions
asked
and
then
all
I
can
say
is
like
this
is
what
staff
has
told
me,
but
I
can't
point
to
anything:
got
it.
L
We
can
definitely
address
and
clarify
this
on
the
website
as
well.
I
I
do
want
to
mention
that
there
was
a
specific
issue
with
the
county's
application
that
was
causing
some
area
of
concern
that
in
the
application
it
said
that
it's
not
for
utility
relief,
and
that
is
the
specific
application
is
when
you,
when
you're
going
into
the
their
system,
is
for
rent
relief.
However,
it's
a
kind
of
like
a
wraparound
portal
and
once
you're
in
the
system,
there
is
utility
relief
in
that
system.
D
L
D
D
D
But
there
is
somewhat
a
point
to
understand
of
having
somewhat
of
a
communications
master
plan
kind
of
thing,
and
this
is
also
something
that's
not
immediate,
so
like
if,
if
there
is
down
time
in
terms
of
the
rhc
time,
that
would
be
something
I
would
love
to
for
us
to
explore.
And
in
that
exploration
I
would
love
for
us
to
explore
how
we
choose
our
outreach
in
multiple
languages
in
the
past.
D
We
have
talked
about
this,
but
in
the
past
we
did
not
have
a
spanish
speaker,
but
we
had
evan
for
like
two
years,
but
then,
after
that,
we
we
didn't
have
someone
that
was
in
embedded
in
the
spanish-speaking
community
like
we
do
now,
and
I
would
love
for
us
to
explore
how
the
the
multi-language
outreach
and
the
most
effective
way
to
do
that
and
looking
at
just
a
way
of
just
looking
at
how
we're
doing
our
outreach.
But,
like
I
said
this
is
more
of
a.
D
L
We
it
has
short-term
long-term,
short-term,
medium-term
and
long-term
goals,
and
it
generally
guides
our
outreach
we've
shared
with
you,
the
objectives
and
the
goals
of
that
program
for
the
past
few
years.
We
also
have
one
specifically
for
the
eviction
moratorium
and
we
are
working
on
one
for
the
upcoming
changes
to
the
petition
process
as
well,
so
that
will
be
coming
back
to
you,
the
actual
update
on
our
communications
and
outreach
plan
in
october,
as
as
per
usual.
E
A
A
Landlords
have
started
getting
the
packet
and
I
already
talked
to
quite
a
few
landlords
this
week
and
at
the
end
of
last
week,
working
with
them
to
register.
So
I
know
things
are
starting
to
happen,
so
I'm
hoping
within
the
next
month
or
so
we'll
have
a
big
push
in
registration,
I'm
still
still
working
on
those
smaller
landlords,
where
I
think
we're
having
a
little
bit
of
harder
time
getting
them
to
register
their
properties.
A
E
So
and
then
my
other
question
was,
I
think,
patricia
you
mentioned
some
of
the
electronic
communication
methods
we
use,
and
you
mentioned
next
door
and
I've
noticed
just-
and
maybe
this
is
just
anecdotal,
but
there's
a
lot
of
incorrect
information
on
nextdoor
around
what
the
csfra
does,
how
the
aga
works.
Who's
covered.
What
the
general
terms
like
factual
information
should
be,
I
know
mountain
view
pd
and
at
some
points
the
city
itself
does
have
some
level
of
presence.
L
So
we
work
the
the
information
that's
been
pushed
out
through
nextdoor
has
been
specifically
for
the
eviction
moratorium
and
the
rent
relief
programs,
and
it's
the
city
manager's
office
that
coordinates
the
communications
for
the
city
through
nextdoor.
We
do
not
have
a
touch
point
in
that
for
a
variety
of
reasons.
There
will
be
changes
to
the
social
media
policy
for
the
city
coming
from
the
communications
team
in
the
city,
manager's
office
and
right
now,
my
understanding
is
that
it's
a
one-way
communication
channel
from
the
city
about
you
know
these.
L
These
things
are
happening
in
the
city
and
that's
it
and
otherwise
it's
a
you
know
place
for
community
members
to
share
information.
We
can
look
more
into
coordinating
with
the
city
manager's
office
on
on
providing
updates
for
the
rent
stabilization
program
information,
as
as
we
release
the
updates
for
the
coming
fiscal
year,
including
the
aga.
If
that
is
something
that
you'd
be
interested
in.