►
From YouTube: November 14, 2022 Rental Housing Committee Meeting
Description
Live teleconference meeting of the Mountain View Rental Housing Committee Meeting
A
B
Good
evening
and
welcome
to
the
November
14
2022
rental
housing
committee
meeting,
this
meeting
will
be
conducted
in
accordance
with
California
government
code
54
953e,
as
authorized
by
resolution
of
the
rental
housing
committee.
Please
contact
MV,
rent
at
mountainview.gov
to
obtain
a
copy
of
the
applicable
resolution.
B
B
C
D
B
Excellent.
Thank
you.
We
will
now
move
to
agenda
item
three,
which
is
the
consent
calendar.
These
items
will
be
approved
by
one
motion
unless
any
member
of
the
committee
wishes
to
remove
an
item
for
discussion.
The
purpose
of
the
consent
calendar
is
for
the
committee
to
efficiently
and
quickly
consider
routine
or
administrative
business
items
with
one
motion.
Although
committee
members
May
remove
items,
it
is
generally
not
intended
for
the
committee
to
have
a
lengthy
substance
discussion
on
the
consent,
calendar
items.
Would
any
member
of
the
committee
like
to
pull
an
item
foreign.
B
B
Okey
dokey
I'm
not
seeing
any
hands
there
either.
Okay,
the
motion
to
approve
the
consent
calendar
should
include
only
those
items
that
were
not
pulled
for
discussion,
which
is
all
three
of
them
on
your
screen.
I
will
now
bring
the
item
back
to
Committee
Action,
and
the
motion
to
approve
should
include
reading
the
titles
of
the
agenda
items
on
your
screen
or
the
resolutions
attached.
E
I
will
move
to
approve
the
minutes
of
the
rhc
meeting.
October
17
2022
3.2
is
to
adopt
a
resolution
to
continue
virtual
meetings.
C
All
righty,
so
it
looks
like
Committee
Member
Pardo
de
Zella
has
not
joined
us
yet
so
I'll
go
ahead
and
start
with
Committee
Member
Grunwald.
G
D
B
Thank
you,
Andrea
hey.
We
will
now
open
the
meeting
for
oral
Communications
from
the
public.
This
portion
of
the
meeting
is
reserved
for
persons
wishing
to
adjust
the
address
the
committee
on
any
matter
not
on
the
agenda.
Speakers
are
allowed
to
speak
on
any
topic
for
up
to
three
minutes
during
this
section.
B
H
Yes,
hi
everybody
first
I
just
wanted
to
say
thank
you
to
Anki
and
the
staff
and
the
rhc
for
getting
back
to
me
on
the
unit
registration
software.
Thank
you.
We
are
looking
at
that
internally
and
I.
Just
I
just
wanted
to
say
thank
you.
It
looks
like
we're
making
progress.
I
really
do
appreciate
it.
B
B
In
this
case,
the
tenant
filed
for
a
downward
adjustment
of
rent
and
the
property
owner
submitted
an
appeal.
Accordingly,
the
property
owner
is
referred
to
as
the
appellant
and
will
present.
First,
the
hearing
will
be
conducted
in
accordance
with
the
procedures
as
set
forth
in
chapter
5
of
the
regulations.
B
B
B
If
there
is
more
than
one
petitioner
that
wishes
to
address
the
rhc,
the
petitioners
collectively
must
determine
how
to
allocate
their
10
minutes
amongst
themselves.
Upon
conclusion
of
both
presentations,
each
party
will
be
given
up
to
five
minutes
for
a
rebuttal
with
the
appellant
landlord
presenting
the
rebuttal.
First
upon
conclusion
of
the
party's
rebuttal,
the
rec
members
will
be
given
a
chance
to
ask
questions
of
Staff
first
and
then
of
the
appellant
and
the
respondent.
B
B
Rhc
members
are
required
to
disclose
any
Communications
that
they
have
had
with
any
of
the
parties
to
the
petition
or
the
party's
representatives
and
the
substance
of
those
Communications
since
the
date
that
the
petition
was
filed.
The
decision
of
the
rhc
is
to
be
based
on
the
record
presented
to
the
hearing
officer.
Information
disclosed
to
an
rhc
member
that
is
not
part
of
the
record
is
not
to
be
considered
in
the
hearing.
Now
do
any
rhc
members
have
ex
parte
Communications
that
need
to
be
disclosed.
B
Okay,
seeing
none,
we
will
now
proceed
with
the
hearing.
Are
there
any
members
of
the
public
who
are
not
parties
of
the
petition
who
would
like
to
speak?
If
so,
please
click
the
raise
hand
button
in
Zoom
compress
star
9
on
your
phone.
The
speech
timer
will
be
displayed
on
the
screen
and
you
will
each
be
given
three
minutes
to
speak.
I
I
So
the
role
of
the
rhc
is
to
review
the
record
as
it
stands.
De
novo
review
is
not
recommended
in
this
instance,
and
the
only
thing
that
the
rhc
is
reviewing
is
the
decision
of
the
hearing
officer,
the
parts
of
that
which
were
appealed
by
the
in
this
case
the
Appellate
landlord
I
think
the
chair
has
already
given
a
schedule
for
the
appeal
hearing.
I
So
I
will
not
review
that
again
and
we
can
go
on
to
the
next
slide.
I
think
good,
so
the
rhc
must
determine
whether
or
not
each
appealed
element
of
the
hearing
decision
is
supported
by
substantial
evidence.
You
are
not
re-weighing
the
evidence
or
re-litigating
the
issues.
I
The
appeal,
as
I
mentioned,
is
based
on
the
record
submitted
to
the
hearing
officer,
there's
no
new
evidence
that
can
be
taken
or
requested
unless
the
RIT
decides
to
proceed
with
a
de
nobo
review,
which
in
this
case
stack
recommends
against
the
RFC,
does
not,
however,
have
to
come
to
the
same
conclusions
as
the
hearing
officer.
Despite
reviewing
the
same
evidence
next
slide.
I
So,
as
I
mentioned,
staff
does
not
recommend
a
de
Nova
review
that
would
require
a
new
former
full
form,
formal
hearing,
which
would
require
significant
time
to
prepare
the
existing
evidence
and
the
record
is
sufficient
and
the
existing
record
demonstrates
adequate
review
and
ample
opportunities
for
the
parties
to
present
relevant
evidence
and
in
particular,
in
this
case
de
novo
review
does
not
make
sense,
because
the
issues
raised
in
the
peel
relate
to
the
application
of
the
law.
Nobody
is
really
contesting
the
facts,
the
underlying
facts
or
the
evidence
that
were
submitted.
I
I
The
decision
of
the
hearing
officer
can
modify
that
decision
or
can
remand
the
decision
for
additional
evidence
to
be
collected
and
reconsideration
once
the.
If,
if
there's
a
remand,
then
you
know
this,
it
would
go
back
to
the
hearing
officer
and
an
additional
hearing
would
take
place
if
the
rhc
chooses
to
affirm
or
modify
the
tentative
appeal
decision,
then
that
will
become
the
final
decision
of
the
rental
housing
committee
and
thereafter,
maybe
subject
to
an
appeal
up
to
the
Superior
Court.
I
Foreign
I
believe
the
chair
already
went
over
this,
but
staff
will
complete
their
presentation
of
the
tentative
appeal
decision.
The
appellant
and
the
respondent
will
then
each
have
10
minutes
to
make
their
presentations
the
appellant
and
the
respondent
will
then
have
five
minutes
each
for
rebuttal,
and
then
the
rhc
will
have
opportunities
to
ask
questions
of
Staff,
the
appellant
or
the
respondent,
and
thereafter
the
rhc
deliberates
and
makes
a
decision
as
to
whether
to
accept
the
tentative
appeal
decision
modify
it
or,
if
necessary,
remand
foreign.
I
So
this
was
a
petition
filed
for
downward
adjustment
of
rent
on
the
basis
of
unlawful
rent
related
to
rent
concessions,
provided
during
the
initial
term
of
the
tenancy,
specifically
the
tenant
alleged
that
the
annual
General
adjustments
for
2021
and
2022
were
imposed
on
the
incorrect
base
rent
and
that
that
base
rent
did
not
take
into
consideration
a
one-month
concession
that
was
provided
in
the
second
month
of
the
initial
term
of
the
tenancy
slide.
I
So
this
is
just
a
breakdown
of
the
procedural
summary
I.
Don't
know
that
we
need
to
go
through
this
in
detail,
so
the
hearing
officer's
decision
concluded
that
the
tenant
was
entitled
to
a
downward
adjustment
of
rent
due
to
unlawful
rent
increases.
I
I
Oh
so,
to
cover,
if
you
all
will
remember
the
regulations
that
are
being
challenged
as
inapplicable
to
this
petition
are
the
are
the
rent
concession
regulations
that
were
adopted
back
in
June
I
mean
July,
sorry,
so,
just
to
review
those
regulations
apply
to
all
Tendencies
commencing
after
October
19
2015,
and
they
provide
that.
I
If
a
temporary
rent
concession
is
provided
by
the
landlord
during
the
initial
term
of
the
tenancy,
then
the
initial
rental
rate
or
the
base
rent
shall
be
the
average
amount
of
rent
actually
demanded
to
be
paid
and
paid
by
the
tenant
during
the
initial
term
of
the
tenancy.
The
definition
of
rent
concession
includes,
but
is
not
limited
to
one
or
more
months
free
rent,
except
as
specified
or
a
dollar
or
percent
digital
reduction
of
the
rent
provided
over
the
course
of
the
initial
term.
I
The
tenancy
next
slide,
so
csfr
regulations,
chapter
2,
Section
B
to
the
Roman
numeral
two
provides
that
an
exclusion
from
the
rent
concessions
definition
and
therefore
the
calculation
of
Base
rent
is
where
the
first
month's
free
or
discount
or
pre-rent
or
discounted
rent
is
provided
in
the
first
month
of
the
initial
term
of
the
tendency
with
the
First
full
month.
Meaning
I
mean
the
first
month,
meaning
the
First
full
month.
I
Following
the
start
of
the
rental
agreement
and
sorry,
the
A
and
the
initial
term
of
the
tendency
refers
to
either
the
initial
term
as
a
Cree
agreed
upon
by
the
landlord
and
tenant
in
the
rental
agreement,
or
if
their
agreement
is
month
month
or
longer
than
12
months.
The
initial
term
shall
mean
12
months
and
where
the
first
month's
rent
is
free.
The
initial
term
of
the
tendency
when
calculating
the
base
rent
shall
be
reduced
by
one
month
and
calculating
the
base
rate
next
slide.
I
So
in
conjunction
with
the
clarifications
to
the
base
rent
definition
for
Tendencies
commencing
after
October
19
2015
in
Chapter
2
of
the
csfri
regulations,
the
Ric
also
adopted
csfi
regulations.
I
Chapter
4,
section
G6,
which
places
limitations
on
unlawful
rent
petitions
on
the
basis
of
rank
concessions,
specifically
provides
that
for
rent
concessions
that
were
provided
for
a
tendency
that
commenced
before
September
1st
2022
a
tenant
would
only
be
entitled
to
a
rollback
to
the
base
rent
and
a
refund
of
the
rent
that
was
overpaid
within
one
year
prior
to
the
date
of
the
filing
of
the
petition
for
rent
concessions,
provided
for
a
tendency
that
commenced
on
or
after
September
1st,
the
tenants
would
be
entitled
to
rule
back
to
the
base,
rent
and
refund
of
any
that
was
overpaid,
subject
to
applicable
statutes
of
limitations
in
state
law
next
slide.
I
So
the
tentative
appeal
decision
would
uphold
the
hearing
officer's
decision.
The
hearing
officer
did
not
air
in
applying
the
rent
concession
regulations,
because
the
regulations
covered
rent
concessions
provided
prior
to
September,
1
2022,
including
the
ones
in
the
petition.
They
just
limited
the
amount
of
recovery
that
the
tenant
could
get
of
overpaid
rent
for
those
rent
concessions
provided
prior
to
September,
1
2022.
I
I
Therefore,
the
there's
no
issues
regarding
retroactivity
next
side,
so
the
recommendation
from
staff
is
to
consider
the
tentative
appeal
decision
and
either
accept
the
tentative
appeal
decision
or
modify
the
tentative
appeal
decision
with
instructions
to
staff
citing
appropriate
evidence
in
the
record.
Thanks.
B
Thank
you
guys.
That
was
wonderful,
our
appellant
landlord.
Would
you
please
click
your
raise
hand,
button
and
zoom.
If
you
would
like
to
speak
and
staff
will
temporarily
promote
you
to
a
panelist,
the
speech
timer
will
be
displayed
on
the
screen
and
you
will
have
10
minutes
also,
please
do
not
use
the
chat
function
in
Zoom.
Anyone
to
provide
any
information.
J
Thank
you.
For
your
time
tonight,
I
received
the
tentative
decision
and
I'm
a
little
confused
at
why
the
decision
indicated
that
my
assumptions
were
invalid
and
an
error
and
the
assumptions
that
were
made
by
whoever
wrote
the
tentative
decisions.
J
Assumptions
were
apparently
valid
and
not
in
error,
and,
specifically
again,
my
my
appeal
is:
is
the
effective
date
of
your
Amendment
and
the
tentative
decision
says
that
I
was
correct
and
that
the
committee
discussed
the
September
1st
2022
date
at
the
July
18
2022
meeting.
However,
the
committee
did
so
in
the
context
of
how
concessions
provided
before
or
after
the
date
would
be
treated
for
the
purpose
of
downward
adjustment
of
rent
petitions.
J
I
can
say
that
none
of
those
words
or
any
of
the
words
listed
below
in
the
paragraphs
in
the
decision
we're
ever
brought
up
at
the
July
18th
meeting
or
ever
discussed
what
was
discussed
and
I'm
going
to
hold
a
sign
up
or
a
slide
up
here.
I
can't
see
myself.
Do
you
guys
see
this.
J
This
this
is
a
I,
don't
know
how
to
make
it
seem,
but
but
this
is
a
slide
that
was
presented
by
staff.
That
says
talks
about
the
notice
of
rent
concession
and
the
bottom
bullet
point
says:
the
purpose
of
the
notice
is
to
ensure
both
landlords
and
tenants
understand
the
concession
and
its
impact
on
the
base.
Rent.
J
The
staff
member
that
read
just
prior
to
my
time
is
the
person
who
presented
this.
She
also
verbally
read
the
exact
same
thing.
Numerous
numerous
people
in
the
public
comment
section
of
that
meeting
asked
for
clarification
on
when
this
amendment
was
going
to
be
effective
and
it
was
never
clearly
discussed.
So
the
only
date
that
was
discussed
is
September.
1St
one
can
only
make
the
Assumption,
because
that's
all
we
could
do
that-
that
the
effective
date
is
September.
J
1St
2022,
with
with
regard
to
the
calculation
of
the
base
rent
the
tenant,
was
charged
the
lease
amount
1545
every
month
of
the
initial
term.
J
J
Essentially,
what
has
happened
with
passing
this
amendment
is
July
the
morning
of
July
18th
I
was
fully
compliant
with
the
csfra.
The
rent
increase
that
was
provided
was
compliant
and
legal,
and
then
then
that
evening
this
amendment
was
passed
and,
for
some
reason,
landlords
were
penalized
in
this
case
for
providing
rent
assistance.
J
Nobody
else
was
penalized,
CSS
community
service,
Bill,
Wilson
State
of
California.
They
can
continue
to
provide
rental
assistance,
but
apparently
the
landlord
can't
by
by
passing
this
and
making
it
retroactive.
The
the
ramifications
to
the
landlord
are,
are
it's
a
penalty
and
and
I
can't
go
back
in
time
and
change
the
decisions
I
made
two
three
years
ago
to
correct
or
or
to
to
make
myself
you
know
compliant,
then.
J
Basically,
this
decision
to
make
it
retroactive
is
tantamount
to
the
city
taking
a
parking
spot
that
was
legal
to
park
in
and
then
deciding
a
year
later
that
it's
illegal
to
park
there
and
going
back
and
giving
tickets
to
those
people
who
park
there.
That's
exactly
A
Perfect
Analogy
to
what's
happening
here.
J
J
Right,
if
I
bring
this
up
a
lot
when
I
talk
to
my
kids,
you
know
does
do
things
pass
the
common
sense
test
and
and
during
this
whole
meeting
and
watching
it
two
or
three
times
and
hearing
the
date
September
1st
2022.
Seeing
the
slide
that
says,
the
purpose
is
to
ensure
both
landlords
and
tenants
understand
the
concession
and
its
impact
on
base
rent.
Does
it
pass
the
common
sense
test
that
this
is
retroactive?
Absolutely
not.
J
The
only
thing
that
passes
the
common
sense
test
is
that
it's
effective
in
the
future,
because
now
the
landlord
and
the
Tenant
know
how
this
is
going
to
impact
them
and
the
landlord
can
make
the
decision
to
give
concessions
that
that
this
amendment
has
handcuffed
or
limited.
You
know
landlord's
ability
to
provide
rental
assistance.
J
The
you
know:
I
bring
up
CS
community
service
and
and
Bill
Wilson
and
the
state
of
California
the
way
that
that
the
amendment
and
the
original
csfra
is
written.
Those
tenants
that
didn't
pay
rent
for
two
years
through
the
pandemic
and
the
state
of
California
paid
their
rent.
Does
that
mean
their
base?
Rent
is
zero.
Are
we
going
to
get
petitions
saying?
Hey
my
base.
Rent
is
zero.
If,
if
you
put
your
blinders
on
and
and
and
apply
what
is
written,
that's
exactly
what
you
know.
Somebody
could
argue
I.
J
You
know
the
the
rental
Housing
Commission,
the
committee
members
there.
They
they
have
a
job
that
I
wouldn't
want.
They're
human
and
the
people
they
rely
on
the
staff.
Members
are
human.
They
can't
foresee
every
possible
outcome
every
shortcoming,
but
in
in
this
case,
I
believe
it
is
a
shortcoming
that
this
is
being
applied
retroactively.
J
J
They
can't
go
back
in
time,
I
think
I,
think
in
this
case
the
rental
Housing
Commission
and
the
staff
need
to.
You
know
reiter
review
this
and
and
make
it
effective.
September
1st,
2022.,
I
I'll
live
with
it,
but
at
least
now
I
I
know
what
I'm
living
with,
but
by
making
it
retroactive
I
go
back
to
the
the
The
Parking
Spot
analogy.
J
So
I
I
ask
that
that
you
consider
making
this
effective
after
September
1st.
It's
the
only
thing
that
makes
sense.
That
was
that
that's
how
it
was
discussed
and-
and
it
wasn't
clear
in
the
meeting
but
but
that's
the
only
thing
that
makes
sense.
So
that's
that's
all
I
have.
B
Very
much
Steve,
and
now
we
will
hear
from
our
respondent
tenant
if
our
respondent
tenant
would
please
click
the
raise
hand,
button
and
zoom.
If
you
would
like
to
speak
and
the
staff
will
temporarily
promote
you
to
a
panelist,
the
speech
timer
will
be
displayed
on
the
screen
and
you
will
have
10
minutes
again
for
everyone.
Please
do
not
use
the
chat
function
in
Zoom
to
provide
information.
K
K
Hear
you,
okay,
great
sorry,
it's
dark
where
I
am
well
hi,
thanks
for
hearing
this
decision
or
case
whatever
you
call
it.
K
I
don't
have
much
to
say,
because
I
I
would
sort
of
be
repeating
some
of
what
was
written
in
the
in
the
hearing
decision
and
then
the
the
tentative
decision,
but
I'll.
Just
maybe
reiterate
that
so,
as
was
mentioned
before
I
moved
in
on
May,
1st
2021
and
right,
I
was
paying
1545
a
month
in
rent.
K
The
second
month
for
me
was
was
free,
so
I
did
not
pay
rent
for
June
of
2021
and
then,
when
it
was
time
to
renew
there
was
a
question
on
my
end
about
what
my
base
rent
should
be.
K
K
The
question
was
just
about
specifically
about
rental
concessions,
but
it
was
always
the
case
that
you
know
base
rent
was
what
was
paid
in
the
12
months
and
that's
my
understanding
of
what
it
was
so
when
it
was
time
to
renew
I
had
originally
submitted
this
petition,
because
I
paid
1545
over
times
11
over
12
months
in
instead
of
15
45
times
12
over
12
months,
and
then
the
my
understanding
of
the
September
1st,
the
September
first
decision,
I
thought
was
just
about
when
the
maybe
there
were
two,
but
when
the
Aga,
the
annual
General
adjustment
was
going
to
increase
to
five
percent
I
didn't
wasn't
aware
of
any
other.
K
You
know
as
what
else
September
1st
could
mean,
but
my
understanding
is,
you
know,
I
think
that
the
can,
maybe
that
the
concern
here
is
sort
of
outside
of
the
scope
of
this
particular
case.
So
yeah
I,
you
know
it's.
Maybe
it's
sort
of
no
surprise
that
I
feel
that
the
decision
that
the
tentative
decision
should
stand
in
this
case
and
then
you
know
landlords
can
make
decisions
about
what
they
want
to
do
for
their
future.
K
Tenants
I
would
have
paid
rent
I
mean
I've
paid
rent
every
single
month.
I
would
have
paid
gotten
my
one
month
free
during
the
first
month,
but
that's
not
how
it
was.
It
was
the
second
month,
and
so
you
know,
I
think
that
I'm,
just
you
know,
I'm
following
the
you
know,
I
think
that
I'm
following
the
rules
as
they're
laid
out
and
so
I,
think
that
that
should
be
considered.
That's
all
thanks.
B
J
Thanks
I
I,
don't
have
a
lot
to
say
the
way,
the
way
that
it's
written
and
the
way
that
the
hearing
decision
decided
is
all
valid.
The
way
it's
written,
the
the
the
tenant
is
absolutely
correct.
Her
rent
was
15.45
for
12
months
and
that
1545
was
paid.
J
11
of
it
was
11
months
of
it
was
paid
by
her
one
month
of
it
was
paid
by
the
landlord
the
same
way,
not
in
this
particular
tenant's
case,
but
the
same
way
and
other
tenants
where
they
paid
nothing
and
the
state
of
California
paid
12
months.
So
the
base
rent
was
charged
was
paid
and.
J
You
know,
but
but
with
with
regard
to
how
the
decision
was
made
and
how
it's
written,
that
I
I
have
no
rebuttal
with
that,
it's
it's,
it
was
decided
properly.
The,
Way,
It,
Was
Written,
it's
just
in
my
opinion,
written
incorrectly,
so
I
will
not
continue
to
repeat
things.
B
B
G
Thank
you.
This
question
is
for
Karen.
What
was
the,
could
you
remind
us
of
the
rationale
for
the
one-year
retroactive
look
back.
L
So,
let's
be
clear:
it's
not
a
just
a
limited
one-year
retroactive
look
back,
but
in
order
to
address
some
of
the
concerns
that
were
raised
by
landlords
about
the
impact
of
these
regulations,
which
clarify
what
was
already
in
the
law,
you
did
adopt
a
regulation
that
limited
the
amount
of
a
rent
credit
that
a
tenant
could
get
related
to
concessions
to
a
one-year
look
back
prior
to
September
1st
2022..
L
G
And
but
to
the
to
the
appellants
question:
was
it
discussed?
Was
it
agreed,
I
I
actually
can't
recall
it
was
agreed
to
in
a
meeting,
or
was
this
language
that
staff
drafted
and
then
was
accepted
upon
like
in
the
consent,
calendar.
L
L
So
this
was
a
follow-up
to
your
June
meeting
to
try
to
address
some
of
the
concerns
that
were
raised
in
the
June
meeting.
So
it
was
discussed
at
your
meeting.
G
Thank
you
and
and
was
did
the
committee
consider
a
a
zero
day?
Was
the
one
you
look
back
like
it.
Sorry
I
see
other
hands.
I
will.
L
I
think
the
choice
for
the
committee
was
between
a
you
know:
no,
no
relief
for
property
owners,
meaning
that
a
tenant
that
may
have
gotten
a
concession
in
2018
could
have
come
in
and
gotten
a
rent
rebate
for
the
last
four
years
versus
what
we
put
in
the
regulations,
which
was
the
one-year
limitation
on
getting
to
roll
back.
L
G
I
just
bring
it
up
because,
just
because
the
appellant
was
mentioning
that
it
didn't
seem
like
that's
something
that
we
we
debated.
But.
G
D
I
I
was
going
to
add
that
this
was
one
of
the
basis
of
a
straw
poll
that
was
taken
of
the
rental
housing
committee
at
a
prior
meeting
to
provide
staff
with
guidance
in
drafting
the
regulations
for
the
July
meeting.
F
No
I
was
just
clarifying
committee,
a
member
grenwald's
question
considering
I
think
I
was
one
of
the
Swing
boats
that
determined
that
we
would
have
a
one-year
look
back
instead
of
having
it
go
all
the
way
back,
because
we
wanted
to
not
we
didn't
want
I
I
was
convinced
that
we
didn't
want
to
be
too
harsh,
and
so
this
was
something
that
was
in
the
favor
of
landlords
that
we
voted
on,
so
otherwise
it
would
have
gone
all
the
way
back
to
the
start
of
the
rollback
of
October
19
2015,
which
was
the
base
date
of
our
base
of
rent.
F
So
I,
don't
think
the
zero
date
was
not
an
option
in
that
meeting.
It
was
that
or
something
far
back
more.
B
Levi's
cherimos
one
question
I
had,
and
this
may
be
Karen
Naz,
Anki
I'm,
not
sure
who
it's
for,
but
if
I
recall
the
timeline
on
this
properly,
the
July
meeting
was
done
as
a
response
to
something
at
the
very
end
of
the
June
meeting,
where
one
of
the
favorable
votes
for
the
clarification
that
was
done
in
June
after
two
or
three
other
meetings,
including
some
focus
groups,
and
it
was
the
July
meeting.
Scope
was
fairly
narrow
because
it
was
really
the
clarification.
B
A
Yes
and
I
think
the
original
decision-
spider
rental
housing-
did
not
exclude
the
first
month's
rent,
but
at
the
end
of
the
meeting
it
became
clear
that
that
might
have
been
a
viable
option.
And
then
we
were
asked
to
bring
that
back
in
the
July
meeting
to
amend
that
certain
part
of
the
regulations
that
were
already
adopted
in
the
June
meeting.
B
Thank
you
and
I
believe
that,
previous
to
that,
the
tenor
of
the
conversation
was
that,
because
of
the
how
the
definition
of
base,
where
was
written
in
the
csfra,
we
didn't
have
a
lot
of
flexibility
here
and
we
were
concerned.
We
maybe
had
no
flexibility
and
that
the
csfra
itself,
when
implemented
in
October
of
2015,
had
inadvertently
or
meaningfully
you
can
debate
whether
it
was
intentional
or
unintentional,
actually,
basically
done
away
with
concessions,
and
it
was
just
not
an
issue
that
had
bubbled
up.
B
B
L
E
On
me,
I'm
not
being
good
about
that.
Okay
I
would
like
to
suggest
a
motion
to
accept
the
tentative
agreement.
I
don't
know
if
I
have
the
language
correctly,
but
that's
I'd
like
to
propose
them
motion.
G
G
Okay,
I
just
wanted
to
say
that
I
I
do
I.
This
is
how
we
knew
this
was
going
to
turn
out
right
that
that's!
If,
if
I
were
a
tenant
and
there's
there
is
money
that
I'm
technically
owed
as
part
of
the
new
rule,
I
would
I
would
pursue
that
and
I
think
no
one
is
going
to
hold
that
against
any
tenant.
G
Our
decision
is
Being
Framed
as
well,
it's
better
than
going
back
forever
right,
it's
only
a
year,
but
two
that
the
appellants
point
that
does
resonate
with
me
that
that
it's
it's
retroactive,
I
I,
think
we
keep
saying
that
that,
like
it
should
have
been
clear
from
the
csfra
that
this
type
of
concession
that
everyone
should
have
known
what
the
base
rent
was,
but
even
us,
as
a
committee
when
we
were
debating
the
options
we
went
from
almost
saying
any
month's
concession
is
going
to
be
included
as
opposed
to
one
month.
G
That
was
like
a
last
minute
change
right,
so
I
think
framing
it
as
like
landlords
are
lucky
that
that
they
only
have
to
roll
it
back
a
year
is,
is
that
would
be
frustrating
for
me,
I
think
I
do
not
own
property
or
a
rental
in
Mountain
View.
So
you
know
that
doesn't
affect
me
personally,
but
I
can
I
feel
for
the
appellate's
point
and
I
think
we
were
talking
about
that
in
deliberation.
I
think
you
know
that
this
is.
G
This
is
going
to
happen
much
more
often,
and
it
does
it
doesn't.
I
can
see
how
some
people
might
not
think
it
feels
right.
So
I'll
leave
that
as
my
comment
but
I,
the
the
law
is
clear
that
what's
in
the
laws
player,
so
I
think
our
our
only
course
of
action
right
now
is
to
accept
but
I,
think
in
future
regulations.
I
think
we
should
consider
that.
B
I
think
what
came
about
in
or
around
March
of
2022
is
that
in
examining
some
of
the
language
in
the
csfra,
whether
it
was
intentional
by
the
drafters
or
unintentional
by
the
drafters,
the
Way
That
Base
rent
was
written,
had
incompatibility
with
the
idea
of
a
concession
as
a
whole,
and
so
I
do
think
that
the
rhc
did
what
it
could
within
the
confounds
of.
We
cannot
change
the
csfra.
B
The
csfra
would
have
to
go
to
the
voters
to
be
changed
to
see
how
we
might
be
able
to
navigate
within
that
framework
to
accommodate
in
some
way
shape
or
form.
What
we
know
may
have
been
happening
from
2015
onward
and
to
hopefully
give
some
relief
I
think
there
was
a
lot
of
concern
that
we
would
have
four
six
seven
years
of
rent
rollbacks.
B
That
would
be
just
completely
devastating
to
our
landlord
population
in
terms
of
the
financial
impact,
and
we
were
trying
to
mitigate
that
to
best
we
could
I
I
don't
want
anyone
to
feel
like
we're
being
as
glib
is
to
say:
oh
you're
quote
unquote
lucky
to
have
gotten
this
I
think
it
was.
We
were
trying
to
do
the
best
with
what
we
were
given
and
with
I.
B
F
All
mute
as
well
I,
personally
I,
we
could
have
bypassed
a
lot
of
this
by
not
having
a
three-month
rent
and
I
know.
I
was
the
one
that
brought
that
back
and
that's
on
me
so
I.
Just
this
we
were
trying
to
be
accommodating
and
and
we're
hearing
the
argument,
that's
not
accommodating
enough,
and
that
is
frustrating
to
me
so
I.
F
This
this
seems
pretty
straightforward.
It's
unfortunate
that
for
some
reason
they
picked
the
second
month,
I'm
not
entirely
sure
why,
but
the
whole
thing
about
the
one
month
we
rent
was
because
we
were
trying
to
accommodate
the
property
owners
and
we
were
trying.
The
whole
thing
about
the
one
year
was
because
we
were
trying
to
accommodate
the
property
owners,
and
that
was
the
reason.
Why
is
there's
confusion,
and
so
that
is
it's
frustrating
to
me
to
hear
that
so
that
that's
all
my
comment
on
that.
M
So
I
want
to
thank
all
of
you
for
giving
me
the
space
to
speak
and
I,
guess
I
hope,
I
won't
sound
too
harsh,
but
somebody
who's
recently
have
gone
through
covid
and
how
me
being
boosted
and
everything
I
still
had
a
really
hard
time
with
it
to
the
point
that
I
had
thoughts
that
maybe
I
wasn't
going
to
make
it
and
to
hear
comments
that
people
were
getting
a
free
ride.
I
think
it's!
M
It's
just
uncalled
for,
because
I
don't
think
that
being
being
in
the
pandemic
was
something
that
any
of
us
ever
first
of
all,
expected
to
or
ever
wanted
to
be
or
ever
wanted
to
be
laid
off
because
of
it
or
or
be
sick
because
of
it
and
then,
as
I
was
going
through,
I
mean
and
after
two
years
I've
never
have
had
covid
and
just
recently
have
had
it
to
me.
It's
like.
M
Oh,
my
God
covet
is
still
alive
and
well,
but
then,
if
I
would
have
been
with
the
sickness
and
with
with
being
so
scared
of
being
kicked
out
of
my
apartment
or
my
living
place,
because
I
didn't
have
a
job,
because
I
was
sick
because
there
was
no
way
of
me
to
survive,
it
would
have
been
devastating
for
me
and
my
family
right
in
in
people
have
had
thoughts
of
because
of
of
going
through
through
the
pandemic
of
suicide.
M
You
know
and
thank
God
that
we
had
these
safety
nets,
because
none
of
that
happened
our
country's
in
a
better
place,
I
mean
if
we,
if,
if
we
would
have
had
the
safety
nets,
that
we
did,
our
country
would
be
in
a
huge
I
mean
we
may
end
up
being
in
a
recession,
but
at
least
we
during
that
time
it
would
have
been.
You
know
there
wouldn't
have
been
money
for
rent
food
people
would
I
just
I,
don't
even
want
to
think
about
it.
So
I
just
want
to
say
that
I
think
one.
M
Nobody
got
a
free
ride
because
the
the
the
tenants
were
in
Jeopardy
of
their
credit
being
devastated.
If
they
didn't
pay
for
this,
they
would
have
been
kicked
out,
they
would
have
been
homeless
and,
secondly,
they
would
have
had
a
20
30,
40,
000
debt
and
landlords
got
most
of
that
money
back.
M
I
think,
if
not
all
of
it,
so
I
think
that
we
should
not
use
the
pandemic
as
an
excuse
to
say
that
somebody's
getting
effort
right
or
that
it's
because
I
want
to
say
something
I'm
grateful
that
we
had
those
safety
notes.
I
am
so
grateful
having
gone
through
coven,
one
feeling
how
painful
it
was,
and,
secondly,
where
our
country
would
be
if
we,
if
we
didn't,
have
those
safety
notes.
So
that's
my
comment.
M
I
hope,
I,
don't
sound
too
harsh,
but
I
do
want
to
be
ended
up
in
I
want
to
end
up
in
a
good
note
where,
let's
be
grateful,
so
we
had
those
and
hopefully
we'll
never
be
in
that
situation
ever
ever
again,
because
I,
don't
think
any
of
us.
Any
of
us
would
want
to
be
there
again.
G
Yeah
I
mean
just
just
to
make
sure
I,
don't
misconstrue
any
of
my
comment.
I,
don't
think
the
appellant
told
myself
is
is
saying
that
anyone
got
a
free
ride.
I
think
there
are
incentives
now
that,
if,
if
you
can
technically
prove
that
you
got
a
concession
for
a
certain
period
of
time,
you
will
you
will
get
a
roll
back
and
you
you
were
owed
that,
and
that
is
what
we,
as
a
committee
came
up
with.
G
I
just
wanted
to
acknowledge
what
the
appellant
is
saying,
which
is
that
actually,
you
know
to
Vice
chair,
Ramos
I
think
you
made
the
right
call.
I.
Think
I
think
by
the
second
month
is
a
good
compromise,
saying
that
the
first
month
is
is
very
common,
but
the
second
month
that's
getting
too
far.
I
think
I
agreed
with
you
in
the
in
the
debate.
G
It's
only
the
retroactive
nature
of
this
in
that
for
us,
it's
frustrating
just
for
us
to
say
you
should
have
known,
because
it
took
us
four
meetings
or
something
to
discuss
this
and
when
we
say
also,
you
know
to
the
chair,
I
think
you're
framing
it
as
we
got
legal
advice
that
it
may
not
have
been
tenable
or
able
to
go
at
a
zero
day,
but
also
that's
up
for
I.
Think
that's
up
for
interpretation,
that
is
legal
interpretation.
G
We
won't
know
whether
we
would
have
been
sued
for
something
for
going
with
a
zero
day.
So
you
know
I
I,
think
just
in
future
comment.
I
think
we
should
say
what
we
believe
is
fair
to
the
to
the
a
pellence
point
right.
G
This
is
something
that,
if
you,
if
you
pulled
50
community
members,
specifically
about
the
rollback
period
and
the
retroactivity
of
it
and
that
they
should
have
known
when
they
were
giving
a
concession
that
this
is
going
to
happen,
I
think
on
its
face,
I
I,
don't
think
the
majority
of
people
in
Mountain
View
would
say
yeah
yeah
that
they
should
have
known
at
that
time.
G
You
know
when
that
lease
was
signed
and
they
were
giving
two
months
free
that
that
would
all
be
recollected
to
a
year,
because
a
year
is
somewhat
arbitrary,
too
I
would
say
right
like
that,
the
legal
footing
for
a
year
versus
full
back,
like
a
you
know
again,
we
have
the
power
as
a
committee
to
interpret
what's
fair
and-
and
this
is
something
that
I
do
acknowledge-
that
it
doesn't
seem
fair.
But
the
committee
came
to
a
compromise.
G
The
committee
made
a
decision
I'm
willing,
we're
all
willing
to
accept
that,
but
again
in
the
future,
like
the
the
rep,
it's
tough
to
follow
the
law.
If
you
don't
really
know
the
law,
I
mean
that's
really.
What
this
feeling
comes
to
and
I
agree
with
the
point
that
the
second
month
free
is
like
anybody
who
does
that
after
September
1st
now
they
know
I
mean
they.
They
need
to
follow
that
law,
so
I'll
leave
it
there.
This
is
not
a.
This
is
not
a
policy
debate.
G
It
is
just
one
appeal,
so
I
think
we
have
an
answer
for
our
appeal,
probably
but
yeah
I
wanted
to
acknowledge
that.
Thank
you.
Thank.
E
First
I
wanted
to
thank
Committee
Member
Rosas
for
bringing
it
back
to
the
reality
of
what
a
lot
of
people
go
through,
whether
there's
a
pandemic
or
not,
they're
we're
supposedly
all
one
paycheck
away
from
homelessness,
and
the
other
thing
is
that
I
I
wanted
to
step
back
a
bit.
I
think
that
this
is
a
test
case
in
a
way
when
I
read
it
I
thought
we.
We
could
have
expected
this.
Something
like
this
would
come
down
after
we
made
our
decisions.
I
think
that
what
the
appellant
the
landlord
is
saying.
E
Well,
we
didn't
know
this
well
now,
we've
made
it
clear,
and
hopefully,
if
the
word
will
get
out
that
we've
set
parameters,
there
is
a
specific
framework.
There's
one
month,
concession
there's
one
year,
that's
reflected
in
that
and
so
that
in
the
future,
hopefully
people
won't
say
well,
you
didn't
tell
us,
we'd
know
this,
you
know-
or
we
would
have
done
this
differently
or
something
like
that
and
I
think
that
this
is
a
very
clear
decision.
I
think
staff
is
correct
in
recommending
that
we
approve
the
tenant
of
the
temporary.
E
What
is
it
the
tentative
agreement
yeah
so
I'm
content
with
moving
forward
with
with
my
motion.
B
M
C
B
N
Thank
you
chair
this
presentation
item
7.1
is
the
monthly
status
report
for
the
month
of
October.
We'll
do
a
very
high
level
review
of
this,
since
we
are
reporting
more
details
on
the
quarterly
which
will
be
given
in
the
end
of
the
January
meeting.
N
We
had
782
inquiries
made
through
the
end
of
October
and
25
of
which
are
bilingual
services
for
with
Spanish
as
the
primary
language
we've
held
10
workshops
with
56
attendees
and
had
17
office
hours.
We've
held
24
pop-ups
and
eviction
help
center
clinics
with
1
650
1065
people
being
connected
with
in
the
community
and
we'll
pull
these
numbers
out
a
little
bit
more
so
that
you
can
see
what
the
actual
eviction
help
center
numbers
are
versus.
The
community
outreach
that
we're
doing
on
a
regular
basis.
N
Now
for
our
upcom
for
our
termination
notices,
the
we've
sent
out
354
targeted
letters
to
tenants
who
have
received
termination
noticing
notices,
letting
them
know
about
the
housing
and
eviction,
help
center
and
other
services
available
to
them,
and
we've
sent
out
22
email
updates,
there's
been
45
mediations
and
conciliations
through
the
Mountain
View
mediation
after
the
Mountain
View
rental
housing
helpline
in
the
Mountain
View
mediation
program,
28
of
which
have
been
resolved
and
16,
are
pending.
With
only
one
unresolved.
N
You
can
see
those
details
here
and
three
households
have
received
assistance
through
the
calendar
year
for
tenant
relocationists
we've
had
12
tenant
petitions
right
now,
no
landlord
petitions
and
no
exemption
petitions.
We
will
be
fully
implementing
and
rolling
out
the
capital,
Improvement
petitions
and
the
joint
petitions,
starting
either
in
January
or
beginning
on
in
December
1st.
It
depends
on
staff's
capacity.
N
N
The
market
is
a
little
bit
unstable
right
now
throughout
the
Bay
Area
and
we're
seeing
that
reflected
in
these
numbers
and
rent
hit
a
peak
and
is
now
dropping
in
Mountain
View
as
well,
just
as
it
is
being
reflected
across
all
areas
in
the
Bay
Area,
so
we're
at
2668
for
the
average
asking
rent
and
we've
had
four
properties
go
on
the
market
for
a
total
of
58
units
and
20
units
have
sold
with
a
total
of
two
properties
since
the
start
of
the
fiscal
year,
and
this
concludes
staff's
presentation
on
the
monthly
status
report.
M
So
we
have
an
idea
if
these
properties
that
were
sold,
were
they
like
mom
and
pop
landlords
owned,
or
was
this
like
a
big
building
or
big
multi
apartment.
N
We
can
I'd
have
to
go
and
double
check
the
data,
but
from
what
we
can
tell
here,
there's
two
properties
that
sold
for
20
units
total,
which
would
indicate
that
you
know
it's
a
building
size
of
about
10
units.
So.
M
B
Any
other
questions:
okay,
since
there
are
no
more
questions,
I
will
now
invite
the
public
would
any
member
of
the
public
on
the
line
like
to
provide
comment
on
the
status
report
item.
So
please
click
the
raise
hand
button
in
Zoom
or
press
star
9
on
your
phone
staff
will
display
a
countdown
timer
on
the
screen.
B
G
Last
I
heard
I
think
we
were
gonna
revise
the
the
status
report
that
was
coming
out.
Changes
were
coming.
I
guess
is
that
yeah?
When
can
we
look
forward
to
that
changes.
N
Are
coming
they'll
be
rolled
out
in
the
January,
so
the
next
quarter
update
and
we'll
be
reviewing
some
of
those
in
the
communications.
Plan
update.
That's
coming
up
cool.
B
N
There
were
significant
external
impacts
on
our
Outreach
and
education
efforts,
including
the
covid-19
pandemic,
which
significantly
transformed
Outreach
efforts
to
focus
on
covid-19
emergency
eviction,
protections
from
March
2020
through
the
end
of
the
last
fiscal
year
2021-22
in
that
time
period,
the
mobile
home
rent
stabilization
ordinance
was
adopted
by
city
council
and
the
rental
housing
committee
was
tasked
with
implementation
of
that
ordinance
in
October.
2021.
staff
also
began
administering
that
program
and
Performing
Outreach
for
that
program,
starting
in
November
of
2021..
N
There
had
been
additional
Outreach
done
for
that
program
in
the
past
as
well,
but
it
started
picking
up
once
the
program
was
formally
implemented
after
the
adoption
of
the
ordinance
by
city
council.
N
N
Throughout
fiscal
year,
2021
and
2021-22
staff
implemented
a
multi-modal
Outreach
strategy
that
fostered
public
engagement
through
the
creation
of
unique
community
outreach
experiences
virtually
deployed
customer
service
satisfaction,
surveys
broadened
multilingual
resources,
including
web
pages,
webinars
and
materials.
We
also
released
phase
three
of
the
rent
registry
online
platform
for
tenant
petitions.
We
expanded
the
landlord
rent
registry
and
redeveloped
and
started
to
implement
Mobile
Home
Run
stabilization
Outreach.
N
N
As
I
mentioned,
kova
19
significantly
impacted
our
focus
and
our
strategies
we
pivoted
toward
focusing
heavily
on
reducing
evictions
related
to
covid-19
financial
distress,
which
supports
one
of
the
main
goals
of
the
rent
stabilization
program,
the
csfra
and
the
mhrso,
which
is
to
support
and
improve
Community
stability
by
reducing
rental
housing
turnover.
N
We
implemented
this
multi-pronged
Outreach
strategy
through
a
lot
of
heavy
work
with
creating
materials,
events
and
workshops
that
focused
on
what
people
could
do
and
what
people
could
access
and
how
people
could
access
rent
relief
provided
by
the
city
and
by
the
state,
as
well
as
targeting
landlord
the
landlord
Community
extensively
as
well,
so
that
they
would
know
what
was
allowed
under
the
law
regarding
eviction,
protections,
evictions
and
rent
relief.
We
did
this
through
partnering
with
multiple
community
and
Grassroots
organizations.
N
Some
of
the
highlights
I'm
going
to
just
review
some
of
the
highlights.
We
obviously
did
a
lot
more
than
this
and
you
can
review
some
of
the
work
done
in
fiscal
year.
20
21
22
on
attachment
three,
which
is
the
infographic
for
the
fiscal
year
for
the
eviction
prevention
program.
N
N
We
held
61
clinics
from
August
14th
of
2021
through
June
30th
of
2022,
reaching
832
total
clients
for
a
343,
individual
tenant
households
and
those
individual
tenant
households
there
that
you
see
represent
about
40
to
45
percent
of
the
total
number
of
households
that
applied
for
Relief
through
the
state's
rent
relief
program
for
the
city
of
Mountain
View.
So
we
were
able
to
assist
quite
a
few
households
and
we
had
a
lot
of
people
coming
through
the
center
for
that,
and
we're
very
grateful
that
we
had
that
opportunity
to
assist
so
many
people.
N
These
pop-up
events
helped
us
establish
further
connections
with
the
community
and
reach
residents
who
might
be
unable
to
or
prefer
not
to
attend
formal
Outreach
events
like
workshops,
and
it
also
helped
us
continue
to
be
seen
as
a
trusted
source
of
information.
N
This
might
may
be
why
we've
seen
inquiries
increase
and
petitions
increase
in
the
past
few
months
so
highlights
included
the
city
of
mountain
View's,
Monster
Bash,
where
we
were
able
to
connect
with
a
hundred
community
members
attendance
at
cafecito
events
held
by
the
Mountain
View
Los
Altos,
School
District,
where
we
connected
with
36
community
members.
We've
attended
multiple
food
distribution
events
through
CSA
and
were
able
to
connect
with
255
community
members.
N
We
reached
50
community
members
by
going
to
the
Multicultural
Festival
put
on
by
the
city,
and
then
we
held
our
first
annual
summer
kickoff
with
Chuck
and
other
community
organizations
where
we
reached
210
community
members,
we're
210
community
members
actually
participated
and
received
materials
about
all
of
the
different
programs
that
our
Community
Partners
and
our
office
put
on
and
also
just
a
really
fun
time.
So
we
had
a
a
good
experience
with
that
and
something
that
we'll
continue
to
do
in
the
future.
N
For
workshops
and
trainings,
we
held
25
virtual
webinars,
trainings
and
community
members
reaching
a
total
of
157
community
members,
with
12
of
those
webinars
being
held
in
English
and
Spanish.
We
also
mailed
informational
packets
to
tenant
landlords
immediately
after
landlords
filed
termination
notices
with
the
city
and
the
packets
included
a
courtesy
letter,
A
housing
and
eviction
help
center
fire
and
eviction
prevention
information
sheet.
We
are
still
continuing
to
do
this.
N
N
So
we
have
a
goal
for
our
Communications
plan
to
increase
Community
awareness
and
understanding
of
the
tenant
Protections
in
Mountain
View
with
three
main
objectives.
The
first
objective
is
to
develop
consistent
materials
that
clearly
communicate
tenant
protections,
programs
and
services,
and
we
have
three
main
strategies
to
do
that,
which
is
the
first
one
to
design
and
distribute
materials
to
inform
the
public
of
the
tenant
and
landlord
rights
and
responsibilities
under
our
local
law.
The
second
is
to
redesign
the
website
to
improve
navigation
and
functionality.
N
The
second
objective
is
to
increase
engagement
to
better
inform
the
community
strategies
include,
providing
multiple
methods
for
responding
to
questions
and
concerns
from
and
providing
information
to,
community
members,
delivering
presentations,
workshops
and
Community
meetings,
engaging
vulnerable
and
hard
to
reach
community
members,
utilizing
multiple
modes
of
communication
and
fostering
relationships
with
Community
Partners
and
then
the
third
objective
is
to
improve
program,
efficacy,
efficiency
and
compliance
to
increase
transparency
and
Foster
trust
and
we're
talking
about
here
when
we
say
improving
program,
we
mean
the
outreach
program
specifically
so
we're
focusing
on
communicating,
updates
and
major
changes
to
affected
parties
and
evaluating
Outreach
and
communication
program
outcomes
and
I'm
going
to
go
over
a
high
level.
N
Summary
of
some
of
the
major
tasks-
this
is
not
all
of
them,
but
we
did
want
to
give
you
some
idea
on
what
we'll
be
focusing
on
this
year.
So
we
are
updating
materials
and
creating
materials,
including
flyers
or
shares,
and
reports
like
the
monthly
status
report
as
needed
to
clearly
communicate.
Tenant
protections,
programs
and
services
for
the
monthly
status
report.
Staff
proposes
adding
the
following
data
points
based
on
rhc
feedback,
as
well
as
presenting
the
reports.
N
Orderly,
welcome,
continuing
to
compile
data
on
a
monthly
basis
for
those
new
data
points
we're
looking
at
registration
and
fee
compliance
data,
including
highlighting
the
percentage
of
units
registered
and
the
percentage
of
properties
paid,
average
Market,
rent
and
vacancy
rates
per
unit
for
fully
covered
units
based
on
unit
size,
including
Studios,
one
bedrooms,
two
bedrooms
and
three
plus
bedrooms
anything
more
detailed
than
that
over
three
three
bedrooms.
The
data
is
inconsistent
at
best,
we'll
also
be
showing
annual
termination
data
for
csfra
covered
unit.
N
Since
the
start
of
the
CSA
and
a
quarterly
look
back
for
the
current
year
will
cover
mobile
home
data,
including
petitions
we'll
have
the
housing
and
eviction
help
center
data,
which
is
currently
in
a
separate
infographic.
That
will
be
combined
into
the
monthly
status
report
and
will
also
show
public
inquiries
over
time
so
that
you
can
see
the
changes.
There
will
be
a
spike
for
the
covid-19
related
years.
N
We
will
also
expand
our
distributed
targeted
mailings.
We
will
have
banked
rent
increase
follow-up
packets
sent
to
tenants
the
termination
notice
follow-up
packets
will
continue
to
be
sent
to
tenants
with
a
copy
to
the
landlord,
as
it
currently
is,
we'll
also
be
sending
out
new
property
owner
packets.
So
when
we
notice
that
a
property
transacts
and
changes
hands,
we
want
to
make
sure
that
those
new
property
owners
are
aware
of
the
csfra
and
the
mhrso,
if
that's
relevant
and
provide
them
with
that
information
as
quickly
as
possible.
N
We
have
seen
some
properties
that
have
transacted
and
the
new
property
owners
are
not
aware
of
the
law,
so
we
want
to
step
in
and
provide
that
initial
support
as
early
as
possible,
we'll
also
be
sending
out
registration
survey,
packets
to
small
property
landlords
with
five
or
fewer
units,
so
this
is
going
to
be
a
hard
copy
of
the
registration
portal.
We
already
have
this
in
existence
and
Andrea,
and
the
rest
of
the
staff
provide
incredible
support
to
help
people
who
have
a
hard
time
with
with
filling
out
the
portal
online.
N
With
this,
if
it's
requested
and
after
speaking
with
other
jurisdictions,
we
thought
that
it
might
be
beneficial
to
our
smaller
property
landlords
to
receive
this
as
a
an
actual
form
that
they
can
fill
out
and
just
send
right
back
to
us,
and
then
we
can
input
the
information
in
for
them
if
they
so
choose.
N
This
is
something
that
other
jurisdictions
have
have
done
to
increase
compliance
with
their
registration
and
we're
specifically
thinking
of
this,
because
we
know
that
we
have
a
lot
of
smaller
properties
that
have
elderly
owners,
who
may
not
feel
as
comfortable
using
the
portal,
as
some
of
the
larger
properties
do
and
then
we'll
be
sending
out
those
compliance.
Letters
for
properties
that
are
potentially
out
of
compliance
with
the
CSI
for
a
or
the
mhrso
first
to
the
landlords
and
then
the
follow-up
plan.
N
Then
the
follow-up
letters
to
landlords
and
tenants,
as
approved
by
the
committee,
we'll
be
conducting
targeted
Outreach
to
landlords,
including
Outreach,
specific
to
registration
requirements,
program
updates,
noticing
requirements
and
compliance
requirements.
We
have
a
newsletter
going
out
this
week
actually
and
that
will
be
going
out
to
tenants.
It
will
be
going
out
to
landlords
to
separate
letters
for
the
csfra
and
then
also
to
Mobile
Home
Park
residents
and
to
Mobile
Home
Park
property
of
Park
owners
and
landlords,
and
then
we
did
want
to
highlight
some
of
our
portal
updates.
N
The
bulk
upload
function
that
has
been
requested
will
be
likely
available
by
mid
to
late
December
the
software
company.
Our
3di
is
currently
programming
that
feature
for
the
open
annual
registration
period,
and
but
we
do
want
to
note
that
once
an
owner
submits
their
annual
registration
updates,
the
system
will
remove
the
option
so
that
we
can
more
closely
the
changes,
we'll
also
be
updating
the
database
before
the
next
open
registration
period
starts
to
address
the
issue
related
to
partially
covered
units.
N
The
public
search
option
will
be
released
in
live
by
December
1st
of
this
year,
so
coming
right
up,
landlord
petitions
will
be
able
to
be
filed
for
mnoi
petitions
by
mid-January
and
there
will
be
a
simplified
unit,
Amendment
process
which
will
be
released
mid
to
late
January.
So
those
are
all
of
those
updates
coming
our
way
among
other
ones,
but
we
did
want
to
highlight
those.
N
We
will
continue
to
engage
vulnerable
and
hard
to
reach
community
members
in
a
variety
of
ways
and
we'll
we're
also
expanding
that
these
are
some
things
that
we've
had
on
our
plan
for
quite
a
while,
but
haven't
been
able
to
implement
because
of
the
effects
of
the
pandemic.
So
we
will
continue
to
expand
translated
materials
and
web
pages.
N
As
we
go
into
updating
the
website,
we
will
start
having
web
pages
related
to
the
rent
stabilization
program,
specifically
in
other
languages
like
we
do,
for
the
eviction
support,
we'll
be
Distributing
materials
within
the
community
at
high
touch
locations
like
laundromats
and
grocery
stores
be
connecting
with
the
Chinese
speaking
Community,
via
the
Multicultural
engagement
program
and
its
known
community
members
to
perform
targeted
Outreach
to
better
inform
the
community
about
applicable
laws
and
we'll
be
developing
realtor,
specific
training
and
materials
so
that
we
can
start
a
addressing
the
issue
of
property
owners,
perhaps
not
knowing
about
the
csfri
when
they
purchase
the
building.
N
N
We'll
also
be
completing
the
redesign
of
the
website
to
help
communicate
important
information
more
clearly.
This
is
in
line
with
the
city's
larger
project
for
their
the
overall
website,
redesign
we'll
be
continuing
to
refine
and
implement
the
mobile
home
rent
stabilization
program.
Outreach
be
developing
and
executing
a
petition
process.
N
Communications
plan
for
Capital,
Improvement
and
Joint
petitions
we'll
be
completing
and
releasing
phase
four
of
the
rent
registry
online
platform
to
allow
landlord
petitions
to
be
filed
online
I
mentioned
that
already,
but
I
did
want
to
highlight
it
here
and
then
we'll
be
evaluating
Outreach
and
education
program
outcomes,
including
assessing
fee
payment
and
registration.
Before
and
after
Outreach
and
compliance
enforcement
and
comparatively
analyzing
the
monthly
status
reports,
housing
and
eviction
help
center
data
and
customer
satisfaction.
Surveys.
N
We
anticipate
that
this
broad,
multimodal
approach
will
continue
to
increase
the
community's
understanding
of
the
csfra
and
nhrso
additional
City
programs
and
other
related
emergency
communications,
if
necessary,
and
for
anticipating
that
this
will
continue
to
Foster
understanding
of
the
various
programs
and
resources
available
to
community
members
in
Mountain
View,
and
this
concludes
staff's
presentation
for
this
item
and
I'm
happy
to
take
any
questions
at
this
time.
E
I,
don't
have
I,
don't
have
a
question.
I
just
am
Blown
Away
by
the
amount
of
both
depth
and
breadth
of
the
work
that
is
being
done
as
far
as
I'm
concerned
there.
You
need
an
army
of
people
to
execute
all
this
and
having
done
a
lot
of
similar
programming
in
my
own
career,
I
know
how
important
it
is
to
look
forward
and
look
back
and
see.
E
B
G
Sure
and
I
guess
when
would
we
is
this?
Is
it
the
same
budget
for
this
plan,
or
is
that
something
that
we
we
address
later.
G
E
I
had
one
other
question
the
newsletters.
Would
it
be
possible
for
those
to
be
sent
to
the
committee
as
well
I'd
be
fascinated
to
see
what
what's
in
the
newsletter
I'm
all
for.
N
Newsletters
I'll
definitely
send
them
online
when
we're
done
with
the
meeting,
and
then
we
can
also
get
copies
sent
to
you
too.
A
I
I
just
wanted
to
add
to
the
budget
question
that
we
also
received
our
puffins
from
city
council
that
will
be
used
in
the
majority
to
address
the
Multicultural
and
language
aspects
of
this
program,
and
these
are
buffers
are
not
necessarily
guaranteed
in
for
coming
years.
So
in
the
coming
budget
discussions
for
next
year,
we
will
probably
bring
this
item
back
to
the
rental
housing
committee,
foreign.
G
Yeah
yeah
and
thanks
donkey
for
that.
The
the
question
I'd
be
on
my
question.
I
guess
is
first
I'd
agree
I
mean
that
this
looks
like
a
great
plan
and
I
think.
Every
year
we
are
able
to
do
more
on
this
side,
but
we
have
we
have
mentioned
or
we've
I
guess
the
the
conversation
would
become
more
difficult
if
we
thought
we
need
to
add
staff
to
to
like
make
this
happen
right.
G
So
if
this
is
at
current
Staffing
levels,
you
know
that
makes
that
then
it's,
it's
all
great
I.
Think
like
hard
conversations
would
need
to
happen
if,
if
your
of
staff's
getting
overwhelmed
by
all
the
activity
and
I
think
in
the
past,
I
did
see
in
your
plan.
You
know
more
efficiency.
G
In
the
past
we've
mentioned,
you
know
more
of
the
targeted
comms
like
okay,
you
have
a
new
landlord
or
you
have
a
new
tenant
and
here's
a
a
packet
or
a
tenant
that
that
is
in
an
eviction
situation
and
setting
them
up
back.
I
think
those
are
Amazing
Ideas
we,
but
like
the
blanket,
the
blanket
mailers
right
like
maybe
we
talked
about
reducing
the
number
of
the
frequency
with
which
those
are
are
sent
out.
Right
like
we
have
welcome
yeah,
I
guess
also
I'd
say
you
know,
measurement
right.
G
So
if
we
have
these
goals
that
the
objectives
that
you
laid
out
is
there
a
mechanism
by
which
we
might
be
able
to
measure
whether
we've
reached
those
goals
like
whether
awareness
is
I
mean
I'm,
very
surprised.
By
what
you
mentioned
about
some
landlords,
some
new
building
owners
not
aware
of
the
law
they
are.
They
would
be
highly
incentivized
to
know
that
they
would
have
likely
paid
a
different
price
for
the
building
if
they
really
didn't
know
that
that
it
was
under
rent
control.
G
So
it's
a
pretty
big
deal
for
them
and
so
that
that's
a
sign
that
yeah,
maybe
awareness
is,
is
not
what
it
should
be,
but
it'd
be
great.
G
If
we
were
able
to
measure,
or
at
least
have
a
goal
of
hey-
we've
touched
every
tenant
at
some
point,
with
some
sort
of
mailer
or
gotten
them
on
the
on
a
list
and-
and
even
at
some
point
you
know
to
save
just
to
save
paper
right
I
mean
if,
if
we
can
have
folks
opting
in
to
email
only
right
after
their
first
couple,
mailers
I'm
sure
these
are
things
that
that
are
part
of
the
plan
for
efficiency.
But
yeah.
Will
we
get
my
final
question?
I
guess?
N
This
is
the
Deep
dive
for
now.
As
you
can
see
here,
we
are
starting
to
build
out
some
of
those
evaluation
and
metrics
and
we'll
continue
to
do
that
as
we
move
forward
with
this,
that's
been
something
that
we've
been
wanting
to
do
for
quite
a
while,
and
just
that
is
a
bandwidth
and
capacity
issue
to
address
some
of
your
other
questions.
N
Committee
Member,
grudenwald,
One
of
the
one
of
them,
had
to
do
with
the
budget
and
additional
Staffing.
As
Anki
mentioned.
We
are.
We
have
the
arpa
funds
for
some
of
our
translations
and
interpretation,
support
that
we're
receiving
for
the
housing
and
eviction
help
center,
but
otherwise
for
our
actual
permanent
staff.
N
Everything
has
been
budgeted
and
allocated
for
that
and
takes
into
account
this.
This
plan
takes
into
account
those
current
Staffing
levels.
N
If
there
is
a
potentiality
that,
because
of
increased
Communications
and
increased
understanding
that
things
like
petitions
on
either
the
tenant
or
the
landlord's
side
could
be
increased,
that
may
you
know
this
always
impacts
workload
right.
So
it's
not
just
the
potentiality
of
Staff
being
impacted
by
having
an
Outreach
plan.
That
is
significant
and
deep,
but
it's
also
if
it's
effective,
we
should
see
those
numbers
increasing
right.
N
We
should
see
petitions
increasing,
because
more
people
are
aware
that
they
have
the
opportunity
on
either
the
landlord
side
or
the
tenant
side
to
file
petitions
they're.
More
aware
of
the
fact
that,
on
the
on
the
property
owner's
side,
that
there
are
capital,
Improvement
petitions
that
are
available
to
them,
they're
more
aware
that
there
are
joint
petitions
available
to
them.
N
So
some
of
the
metrics
that
we
should
see
increasing
are
actually
things
that
will
potentially
Impact
Staff
workload
other
than
just
this
being,
and
you
know
Broad
and
deep
Communications
plan.
We
do
have
one
position
that
is
not
fully
filled
at
this
time
for
an
Outreach
specialist,
slash
office
assistant
to
to
be
the
the
next
piece
of
this
puzzle.
So
once
that
person
is
online,
we
will
have
greater
bandwidth
as
well.
N
N
G
Yeah,
thank
you
very
much.
Were
there,
the
incremental
I
was
trying
to
get
more
at
the
incremental
cost
of
like
printer
printing
mailers,
and
things
like
that.
Is
that,
but
maybe
that
light
item
isn't
significant
I,
guess
everything
that
we
do
that
falls
under
Outreach.
What
is
the
total
annual
for
the
for,
like
the.
N
N
I
haven't
received
the
invoice
for
this
current
one,
but
in
the
past
it's
been
around
ten
thousand
dollars
to
send
those
printed
mailers
to
every
covered,
tenant
and
landlord
in
the
city.
So
it's
not
it's
not
as
significant
as
one
might
anticipate
that
the
financial
impacts
are
okay.
G
N
Found
you
know
one
of
one
of
the
issues,
I
I,
know
and
I
understand
wanting
to
go
digital,
that's
something
that
everyone
is
interested
in,
however,
for
our
more
vulnerable
community
members,
which
we
don't
have
a
way
to
know
who
is
a
vulnerable
Community
member,
either
a
vulnerable
landlord
or
you
know
a
vulnerable
tenant.
We
don't
have
the
there's
no
way
to
know
that
we
do
know
that
the
mailings
Reach
people
that
the
emailing
and
online
aspects
do
not.
N
We
saw
that
throughout
the
pandemic
we
had.
We
had
our
own
hypothesis
that
it
was,
you
know,
more
accessible
to
have
things
going
out
in
print
publication,
and
that
was
confirmed.
So
that
is
something
to
keep
in
mind
that
we
do
have
that
information.
We
do
have
that
data.
We
know
that
for
sure.
So.
G
Okay,
yeah,
if
there's
a
way
to
tie
the
measurement
to
to
that,
so
to
see
what
you're,
seeing
right,
it'd
be
great
I.
Actually
don't
I,
don't
remember
when
the
mailers
go
out
and
also
a
lot
of
the
data
that
we
have
for
calls
call.
Volume
is
cumulative
throughout
the
year,
so
I
mean,
if
there's
a
way
to
see
that
month
over
month,
that'd
be
great
right.
G
You
can
say
the
mailer
was
is
November
and
here's
an
increase
in
calls
yeah
and
more
to
to
just
make
sure
we're
effective
I,
mean
I,
think
not
to
really
nickel
and
dime
the
budget.
But
you
know
to
every
once
in
a
while
test
how
many
the
the
universal
mailer,
how
many
of
those
should
go
out,
because
that
ten.
G
Instance,
I
I
received
I
receive
like
half
page
cards.
The
postcards
postcards
yeah
did
those
go
out
to
ever.
Sorry,
maybe
maybe
I
just
need
to
be
educated
on
on
all
the
mailers.
The
different
mailers
that
go
out,
but
the
did
the
postcards
go
out.
It.
G
N
It
depends
on
the
postcard,
so
during
the
covid-19
pandemic
Outreach,
we
were
under
direction
from
the
city
manager's
office
and
city
council
to
send
out
specific,
postcards
related
to
the
eviction,
moratorium
and
related
to
eviction
protections.
So
those
were
going
out
much
more
frequently
than
what
our
program
does.
N
We
do
send
out
ones
related
to
the
Aga,
which
very
important
information
we
send
out
ones
to
landlords.
They're
relatively
low
cost.
I
can
pull
those
numbers
for
you
if
you're
interested
in
knowing
what
the
cost
of
the
postcards
are
specifically
and
they're
they're
they're
a
easy
way
we've
had.
N
We
have
people
put
them
on
their
refrigerators
and
come
to
us
and
say
hey
I'm
at
this
Workshop,
because
I
have
this
postcard,
so
we
have
sent
them
out
for
workshops
which
will
probably
continue
to
do
every
every
other
quarter.
So
we'll
have
the
newsletter
be
one
place
where
people
learn
about
workshops
and
then
the
postcard
supplement
that
on
the
quarterly,
since
so
we'll
do
newsletter
Workshop
postcard
newsletter,
Workshop
postcard,
so
that
it's
not
major
mailings
going
out
really
frequently.
So
we
have
refined
that
they're
not.
N
Although
that
was
effective
at
one
point
so
we'll
continue
to
you
know,
look
at
that
and.
G
N
G
Yeah
I
mean
I'd
be
interested
in
in
at
some
point.
If
you
could
bring
back
the
you
know,
just
the
the
calendar
and
total
cost
just
because
like
if
we're
trying
to
keep
the
the
the
what
we
charge,
landlords
to
be
at
pair,
consistent,
year-over-year
or
similar.
G
You
know
that
could
be
a
place
that
if
we,
if
we
don't
see
effect
Miss
for
a
couple
of
those
mailers,
you
know
maybe
that
it
only
takes
a
few
thousand
dollars
to
reduce
the
the
the
red
the
rental
fee
by
one
dollar
per
year.
But
again
this
is
a
smaller,
smaller
issue,
so
I'll
leave
it
there.
Thank
you
for
all
your
answers
and
for
all
your
hard
work
on
this.
G
The
only
other
point
you
did
mention
like
mnoi
petitions
or
seeing
petition
activity
and
I
think
you
know
from
other
jurisdictions.
We
see
Emina
and
mnoi
petitions
decrease
over
time
as
you
get
further
and
further
away
from
the
base
year,
but
I
would
expect
that
once
we
get
the
capital
Improvement
petition,
you
know
it's
kind
of
sorted
out
and
advertise
that
that
you
would.
G
We
could
see
an
increase
in
that
from
you
know,
making
landlords
more
aware
of
of
of
it
and
then
tenant
petitions
yeah
I
mean
that
I
think
that
would
that
would
also
track
against
awareness
as
well,
so
I
think
that's
a
good
measure,
although
thank
you
for
your
time.
Thank
you
appreciate
it.
M
Thank
you,
chair
I
was
just
wanted
to
give
a
testament
to,
because
I
actually
have
been
in
meetings
where
our
staff
has
definitely
been
participant
where
they
have
presented
the
rhc
in
a
very,
very
good
light
and
I
have
definitely
informed
the
community,
so
I
wanted
to
bring
that
up
and
it's.
It
is
translated
into
the
language
where
the
where
the
community
is
most
prevalent
on.
M
So
I
want
to
thank
him
for
that,
because
I
know
that's
especially
certain
meetings
that
go
way
over
sometimes
they're
there
till
10
o'clock
at
night
and
the
staff
is
there
so
I,
wanna,
I
wanna.
Thank
them
for
that
and
I.
Also
I
am
really
really
happy
to
hear
that
you
guys
are
reaching
out
to
the
Chinese
American
community
that
we
have
in
our
in
our
city,
so
I,
just
wanna,
I
and
I
want
to
remember
what
chair
I'm.
M
Sorry,
not
sure
Community
member
Allman
said
about
about
our
staff
that
definitely
have
very
knowledgeable
and
oh
my
God.
All
the
the
community
events
that
you
attend.
I
know
those
are
hard,
sometimes
because
I
guess,
although
some
of
them
you've
been
just
participant
but
also
I,
know
you've
definitely
organized
from
the
onset.
So
it
does
take
a
lot
of
time
and
commitment
and
time
and
commitment
and
hard
work.
Thank
you.
M
I
was
looking
for
that
word,
hard
work
that
you
guys
do
put
into
these
events
and
our
committee.
Our
role
is
education.
Educating
the
community
I
think
it
is
happening,
I've
been
hearing
it
so
wanted
to
say
that,
and
although
mailers
are
not
optimal,
I
do
that.
M
I
do
believe
that
they
do
possess
a
goal
which
is
basically
notifying
people
that
there's
going
to
be
an
event
because
I
believe
the
events
are
where
you
will,
you
really
have
the
opportunity
to
teach
and-
and
let
people
know
what's
going
on,
but
I
also
want
to
thank
you
and
be
thoughtful
about
when
these
meetings
go
way
way
late.
M
Please
please
make
sure
to
that
there's
a
some
some
type
of
Remedy,
where,
if
you
have
to
stay
till
10
o'clock
at
night,
then
the
next
day
you
don't
have
to
be
in
the
office
at
10
o'clock
in
the
morning,
because
that's
not
sustainable
and
that's
not
good.
We
want
you
all.
We
want
our
professionals
to
stay
in
in
our
city,
because
I
see
that
you
were
doing
a
phenomenal
job.
So
thank
you
so
much.
B
Thank
you,
Committee
Member,
Ross,
oh,
shame.
Seeing
no
more
questions
for
staff.
We
will
now
go
to
the
public
comment.
Would
any
member
of
the
public
on
the
line
like
to
provide
comment
on
the
communications
plan?
If
so,
please
click
the
raise
hand
button
in
Zoom
or
press
star
9
on
your
phone
staff
will
display
a
countdown
timer
on
the
screen.
B
Okay,
next,
we
will
go
to
committee
deliberations
and
provide
feedback.
I
feel
like
we
did
some
feedback
already
and
there
is
no
motion
required,
but
I
do
want
to
say.
I
do
really
like
this
plan.
It
looks
comprehensive.
It
looks
like
a
way
to
build
the
word
out
and
the
one
thing
that
I
do
hope
that
we
can
do
if
it
is
at
all
possible
is
possibly
offering
a
continuing
end
credit
for
the
Realtors,
because,
while
knowing
that
the
property
is
under,
rent
control
should
be
considered
to
be
a
material
disclosure.
B
Our
rent
act
and
whatnot
I
think
the
better
off
everybody's
gonna
be
because
people
will
be
going
in
eyes
open
and
everyone
will
really
understand
what
they're
getting
involved
in
so
I'm
really
pleased
we're
going
to
get
something
up
and
running
to
reach
out
to
the
Realtors
as
well,
and
vice
chair
Rebels.
You
had
a
comment.
F
I
appreciate
staff's
work
on
this
I
think
this
is
a
great
Communications
plan.
Thank
you
for
your
work.
You
are
worth
every
penny
and
if
you
need
more
pennies,
you
can
always
ask
for
more.
F
Nor
do
they
know
about
how
to
access
them
and
postcards
was
determined
to
be
the
most
effective
way
to
reach
them.
So
I'm
glad
I
was
like
we
have
the
data
and,
like
I,
knew
that
this
was
coming
up
and
I
I
applaud
staff
or
really
doing
all
they
can
to
make
sure
that
those
who
need
the
education
about
this
law
are
able
to
get
it.
Now,
it's
not
going
to
be
perfect.
F
There
are
so
many
hard
to
reach
populations,
but
I'm
glad
that
some
of
these
major
tasks
are
really
delving
into
them
and
especially
about
Outreach
of
those
who
may
be
new
Property
Owners
of
CSA
about
csfra
properties.
That
is
very
important
and
and
I
do
remember
that
appeal
when
we
were
just
like.
Oh
man,
some
people,
you
didn't
really
know
what
you
were
getting
into
on
this
one.
F
So
I
am
very
happy
with
what
staff's
communication
plans
and
I'm
very
happy
with
how
they
have
proceeded,
and
if
you
need
any
more
support,
please
let
us
know
just
bring
it
up.
I'm
I
I
at
least
I'm
very
happy
to
oblige
to
do
whatever
it
takes,
make
sure
that
people
understand
know
and
are
educated
about
our
laws.
B
C
Okay,
perfect,
thank
you,
so
I
will
start
off
with
agenda
item
8.1,
where
we
will
go
over
upcoming
events
and
workshops.
So,
of
course,
we'll
start
with
our
housing
and
eviction
help
center.
So
this
is
held
every
first
and
third
Thursday
of
each
month.
We
have
moved
to
the
second
floor
of
the
Mountain
View
Public
Library,
so
we're
in
the
second
room
room
second
floor
program,
room
for
about
the
second
month
or
so,
and
we
will
be
there
from
1pm
to
5
p.m.
C
We
will
actually
be
there
this
Thursday,
as
it
is
the
third
Thursday
of
the
month,
and
so
what
people
can
find
at
the
housing
and
eviction
help
center
is
learning
about,
run
stabilization
programs,
affordable
housing
and
connect
with
different
rental
assistance
programs.
We
are
still
helping
people
check
their
covid-19
rent
relief
statuses.
There
are
a
few
straggling
applications
out
there,
so
if
anyone
needs
help
with
that,
they
can
continue
to
come
visit
us
at
the
help
center.
C
We
also
help
our
tenants
and
landlords
learn
about
eviction
health.
So
we
talked
to
tenants
and
landlords
about
our
eviction
protections
and
what
to
do
if
they
receive
an
eviction
notice
which
do
if
they
are
planning
to
serve
an
eviction
notice.
C
We
have
on-site
legal
assistance
provided
by
classical
and
we
also
offer
connections
with
other
support
services,
so
things
like
food
distribution,
other
types
of
financial
assistance,
mediation
services
and
homelessness
prevention
resources,
so
I
do
want
to
mention
that
we
are
in
person
at
the
library,
but
if
you
cannot
make
it
in
person,
anyone
can
join
us
online
during
that
time.
At
mountainview.gov
eviction
help
clinics.
So
we
are
both
in
person
and
online.
C
Right
now
we'll
look
at
our
office
hours
and
workshops,
so
we
continue
to
hold
our
Virtual
Office
hours,
every
single
Tuesday
from
10
a.m
to
12
p.m.
People
can
just
log
on
this
is
on
Zoom
at
mountainview.gov
RSP
office
hours.
This
is
for
any
tenant
and
any
landlord
to
receive
one-on-one
help
virtually
with
any
tenant
landlord
issue
that
they
have.
We
are
also
having
some
upcoming
workshops,
so
we
will
have
one
this
Thursday
at
the
housing
and
eviction
help
center.
This
will
be
hybrid,
so
it
will
be
zoom
and
in
person.
C
C
We
will
also
be
having
a
virtual,
only
mobile
home,
rent
stabilization
overview,
Workshop
Thursday
December,
8th
at
6,
30
pm
and
again,
that
is
on
Zoom
only
and
it
is,
it
is
not
bilingual
that
one
so
other
events
that
are
coming
up.
We
have
our
Outreach
at
the
school
districts,
that's
every
Wednesday,
so
that
will
be
this
Wednesday.
C
The
16th
from
two
to
four,
so
we
partner
with
Community
organizations
who
do
diaper
distributions
and
such
and
we
we
pass
out
housing
and
eviction,
help
center
flyers
and
any
other
relevant
flyers
for
assistance
that
our
community
can
use.
And
we
also
have
the
the
Outreach
for
the
diaper
distribution
at
chalk
and
that's
on
no
November
23rd
from
one
to
three
and
that's
at
rainstorm
Park
and
our
staff
that
goes
out.
There
is
bilingual
in
both
English
and
Spanish
foreign.
C
To
end
the
meeting
on
a
fun
note,
we
just
want
to
highlight
the
Dia
de
Muertos
event
that
staff
participated
in
this
was
October
29th,
Saturday
October,
29th
29th,
and
this
was
an
event
that
was
held
within
the
larger
city
of
mountain
View's,
Monster
Bash
at
rainstorm
Park,
and
there
was
a
special
exhibit
for
Dia
de
Muertos
in
the
community
center.
So,
as
you
can
see
the
middle
picture
there,
that
is
our
staff
and
our
afrenda
there.
It
is,
if
you
can
recognize
us
with
our
makeup.
C
Maybe
I
don't
know,
but
we
had
a
great
time
connecting
with
the
community.
We
have
our
flyers
and
our
brochures
here
at
our
at
our
table,
but
we
also
had
them
up
at
the
front
when
people
entered
so
they
could
sort
of
peruse
the
Mountain,
View
resources
and
flyers,
and
we
had
our
our
Outreach
material
there
as
well,
but
we
had
a
great
time
just
connecting
with
the
community
and
really
you
know
getting
our
faces
out
there
to
community
members
and
also
the
organ
organizations
that
were
participating.
B
D
Hi
yeah
I'm,
not
gonna,
need
three
minutes
that
very
last
slide.
I
just
had
a
question
about
that
mobile
home
Workshop.
The
virtual
Workshop
is
that
for
all
the
parks-
or
you
know,
Anki
and
I
have
been
discussing
her
Road
Show
on
all
six
parts.
So
I
just
wanted
a
little
clarification
on
that.
A
Sure,
thanks
b
yeah,
this
is
a
precursor
to
the
actually
in-person
workshops
that
will
be
will
be.
We
will
be
start
holding
them
starting
in
the
new
year.
It
takes
a
little
time
to
set
that
up,
but
in
the
meantime,
I
did
not
want
the
people
to
go
without
any
updates
and
information.