►
From YouTube: Airport Commission | Oct 20 2021
Description
City of Palm Springs Airport Commission Meeting, held October 20th, 2021
A
Let's
call
this
meeting
to
order,
it
looks
like
it's
5,
31
and,
as
ulysses
said,
I
will
be
doing
my
very
best
to
chair
us
through
the
meeting
this
evening
and
in
the
spirit
of
turn.
Around
is
fair
play.
I'd
like
to
ask
ulysses,
since
he
has
the
biggest
flag
in
the
room
to
please
lead
us
all
through
the
pledge
of
allegiance.
So
if
I
could
ask
everyone
to,
please
mute
your
speakers
and
stand
and
unless
these,
when
you're
ready,
please
leave
us.
B
A
C
A
A
So
that
means
this
executive
director
report
will
now
be
number
nine
on
tonight's
agenda
and
then
the
items
within
that
will
follow
in
this
order.
9A
will
be
the
marketing
update.
9B
will
be
the
demonstration
garden.
Update
will
be
the
projects.
Update
and
9d
will
be.
The
financial
summary
update
once
again.
That'll,
be
the
marketing
update
the
demonstration
garden,
update
the
projects
update
and
then
the
financial
summary
update.
A
A
B
A
A
A
All
right
hearing,
none
do
I
have
a
motion
to
approve
those
minutes
great
and
a
second
second
great,
all
in
favor
any
opposed
wonderful.
Thank
you
very
much
looks
like
we're
moving
on
to
the
city
manager's
report.
So
with
that
I
see
justin
smiling
I'll
turn
it
right
over
to
city
manager,
justin
clifton,.
E
Thank
you
very
much
everyone.
I
don't
have
a
whole
lot
to
report
this
evening.
I
think
primarily,
I
wanted
to
follow
up
on
martha's
operation,
which
was
a
commitment
that
we
made
going
into
this
transition.
So
I
just
received
a
report
from
them
and
happy
to
report
that
at
this
point
year
to
date,
or
at
least
through
september,
they
have
seen
247
unduplicated
individuals
from
there
there's
a
breakdown
of
a
lot
of
services
rendered
and
just
to
give
you
some
context
for
that.
E
They've
had
284
shower
services,
they've
issued
49
clothing
vouchers,
they're,
issuing
bus
passes
to
about
67
individuals,
case
management,
work,
241,
number
of
housing
plan,
developed
78,
those
that
were
already
housed
from
the
streets;
six
birth
certificates,
id
vouchers
on
and
on
and
on.
So
I
think
what
that
really
means
is
they're,
pretty
much
fully
operational
at
this
point
and
seeing
the
kind
of
numbers
that
we
were
seeing
for
clients
of
well
in
the
desert.
E
I
I
think,
what's
really
impressive
to
me,
is
that
from
my
own
vantage
point
and
I
drive
the
street
numerous
times
a
day,
I
live
down
el
cielo
about
a
mile
and
a
half
from
the
airport,
so
I'm
there
in
the
morning
and
evening-
and
sometimes
during
the
afternoon,
if
I
happen
to
go
home
for
lunch,
I
I
don't
see
anything
like
the
kind
of
secondary
impact
we
saw
at
the
old
facility
where
well
in
the
desert,
was
operating
near
barista
park.
So
I
think
so
far
I
I'm
considering
this
successful.
E
I
know
that
martha's
has
worked
very
hard,
knew
very
well
the
concerns
that
we
had
about
the
secondary
impacts.
Martha's
is
also
operating
the
warming
center
church,
where
they've
also
seen
more
than
160
unduplicated
individuals.
Now
some
of
those
might
be
the
same
that
have
received
services
at
the
access
center,
so
you
can't
necessarily
add
those
numbers
together
because
they're
separate
facilities
but
they've
housed
some
people
through
that
program
as
well.
So
I
see
that
they're
having
success
both
locations
have
had
very
few.
E
B
B
Also
from
the
airport's
perspective,
we've
had
three
contacts
with
individuals
in
the
last
30
days
from
the
last
commission
meeting
that
we
had.
None
of
those
can
be
directly
tied
to
services
that
are
provided
by
martha's
kitchen
from
martha's
village,
and
so,
and
these
are
very
comparable
to
the
numbers
that
we've
had
prior
to
the
services
being
offered
there
at
the
access
center.
B
B
The
initial
contact
may
or
may
not
be
by
law
enforcement
officers.
Sometimes
it
is,
or
it's
not
they'll-
try
to
try
to
determine
what
the
purpose
of
the
individual
being
on
the
airport.
Property
is
and
ask
them
again,
if
they're
not
here,
for
for
normal
businesses
related
to
the
airport
operations,
if
they
can
move
along,
assuming
that
they're
going
to
loiter
or
trespassing
along
that
line,
get
them
to
cooperate
with
the
request.
E
A
E
A
A
D
Thanks
todd,
I
am
going
to
share
my
screen.
I
have
a
quick
presentation
that
shows
the
overview
of
what
we
went
through
to
get
the
plan
in
place
and
the
a
sampling
of
the
items
that
are
in
the
plan.
Please
give
me
a
little
wave
if
you
can
confirm
you're,
seeing
my
actual
screen
and
not
all
the
proper
back
end
power
points.
Thank
you.
D
It
is
a
road
map
not
not
set
in
stone,
and
so
we
encourage
daniel
and
the
team
to
take
this
living
breathing
document
and
to
modify
it
when
something
isn't
working
or
to
double
down
on
something
that
is
so
we
will.
These
are
several
of
the
items
that
this
plan
does
entail
and
we
and
we
encourage
daniel
and
the
airport
team
to
to
keep
poking
at
it
and
to
make
sure
that
it's
doing
exactly
what
they
want
it
to
do.
D
A
little
bit
of
the
background
to
get
us
to
the
planned
development.
I'd
like
to
thank
each
of
you
who
are
able
to
complete
the
study
or
to
participate
in
one
of
our
focus
groups.
That
survey
we
sent
out
earlier
this
summer
really
helped
us
define
what
your
airport
is,
what
it
wants
to
be,
what
the
community
thinks
about
it
and
how
we
think
we
can
get
to
the
changing
some
of
those
mines
and
bringing
in
some
current
messaging.
D
D
There
are
several
different
audiences
in
your
market
who
need
to
stay
informed
about
your
airport,
and
so
we
broke
them
out
into
these
groups
and
that's
the
people
who
use
your
airport.
Those
who
live
here,
who
don't
yet
use
your
airport,
general
residents,
internal
stakeholders,
employees,
tenants
and,
and
such
the
airlines
need
a
specific
message
and
then
regional
stakeholders.
D
So
all
of
these
teams
need
different
messaging
and
users
need
to
be
thanked
for
using
their
local
airport.
Non-Users
need
to
be
aware
that
your
airport's
offerings
you've
got
lower
prices
than
they
might
think.
You've
got
more
connections
than
they
might
think
you
have
more
opportunities
than
they
have
had
in
the
back
of
their
mind
since
the
90s
and
they
need
different
messaging.
D
Your
regional
stakeholders
need
to
be
kept
informed
of
current
initiatives,
so
they
can
share
that
information
with
their
constituents,
and
so
we
did,
in
this
plan,
break
out
each
of
those
audiences
by
these
different
groups,
a
little
bit
of
definition
about
who
they
are
and
their
needs
and
some
key
messages
for
how
to
interact
with
them.
So
making
sure
that
resident.
D
Non-Users
know
that
when
you
factor
in
the
costs
of
driving
parking
staying
the
night
before
on
an
ontario
flight
or
whatever
it
may
be,
palm
springs
is
perhaps
a
more
economical
choice
than
you
might
have
thought
at
first.
So
breaking
this
plan
does
break
down
those
audiences
and
the
specific
messages
that
they
need
to
better
understand
your
airport
and
its
goals.
D
D
D
So
if
you
see
goal
three
objective,
one
each
objective
has
a
series
of
tactics
that
we
aim
to
implement
in
order
to
achieve
the
objective
and,
ultimately,
the
goal.
These
tactics
are
measurable.
They
are
time-bound,
they
are
meant
to
be
smart
goals
or
smart
tools
and
each
specifically
address
an
avenue
or
opportunity
that
daniel
and
the
communications
team
can
implement
in
order
to
reach
more
of
your
audience
or
educate
a
larger
group
of
community
or
elevate
the
airport
customer
experience.
So
we've
offered
a
variety
of
opportunities
here.
D
Daniel
is
game
for
everything
which
has
been
so
much
fun
in
order
to
think
about
all
the
different
ways
that
you
can
reach
each
member
of
the
community.
In
different
ways,
whether
they
never
set
foot
on
the
airport
or
not,
they
will
hear
your
messages.
They
will
understand
the
value
you
bring
and
they
will
have
a
different
opportunity,
perhaps
to
interact
with
the
airport
than
they
ever
have
before.
D
Finally,
each
of
these
met
objectives
and
tactics
have
metrics,
because
this
is
the
beginning
of
the
plan
and
the
beginning
of
many
of
these
programs.
The
the
metrics
that
we've
established
in
this
plan
are
largely
about
implementation
and
launch.
So
we
do
encourage
the
airport
team
as
these
programs
start
and
succeed
and
continue
in
a
consistent
manner
that
you
can
refine
the
metrics.
D
So,
for
example,
the
first
metric
here
is
to
establish
a
quarterly
newsletter
and
to
measure
your
success
by
completing
five
newsletters
by
q2
2023,
so
starting
out
with
a
consistent
program
establishing
that
who's
building
the
content.
How
often
they
need
pictures
all
of
those
things
and
then
once
you've
established
a
successful
program,
you
can
refine
those
metrics
to
think
about
how
many
people
read
them.
Each
quarter
are
people
contributing
or
suggesting
ideas?
D
D
After
creating
the
goals,
the
objectives,
the
tactics
and
the
metrics,
we
went
in
and
broke
out
each
of
those
ideas
into
our
communications
mix,
and
this
was
several
pages
of
everything
that
we
had
laid
out,
what
it
is
who
would
own
it
or
how
it
could
be.
Who
would
own
it
when
it
was
being
done?
The
audience
you're
trying
to
reach
with
that?
D
How
often,
if
there's
a
frequency
to
it,
if
a
cost
is
one
time
or
annual,
getting
down
the
details
of
really
thinking
consistently
about
each
of
these
items
and
how
they
might
play
out,
and
so
in
the
plan.
Daniel
is
assigned
many
many
many
tasks
here.
There
are
some
items
where
we
know
that
he'll
be
able
to
hand
off
some
of
these
things.
D
It
may
be.
So
a
very
comprehensive
look
at
in
terms
of
time
what
that
program
and
programs
are
going
to
look
like
and
how
they
relate
to
each
other,
some
of
them
step,
one
has
to
happen
before
step.
Two.
Some
of
them
are
independent,
and
some
of
them
can
be
pushed
off
into
subsequent
fiscal
years
in
order
to
accommodate
and
wait
for
a
budget
that
would
support
them.
D
Finally,
the
last
thing
we
were
able
to
do
is
take
a
look
at
daniel's
successes
with
the
media
plan.
We
worked
with
the
the
budget
that
he
had
for
this
current
fiscal
year.
The
things
he's
been
doing
successfully
the
things
that
we've
seen
other
airports
do
a
breakdown
of
a
mix
and
again
your
your
community
is
unique
and
I
think
he's
got
a
really
good
handle
on
where
he's
seeing
his
audiences,
where
they
are
receiving
the
messages
and
how
they
are
responding.
D
But
we
were
able
to
break
down
the
the
remaining
funds
into
an
overall
fiscal
calendar
to
help
with
the
advertising
program.
Again,
these
buckets
are
not
set
in
stone
if
something
isn't
working
or
a
message
needs
to
be
bumped
to
october,
as
opposed
to
september.
You
know
he
certainly
has
the
flexibility
to
do
that,
but
we
did
think
that
a
comprehensive
look
at
the
advertising
that's
going
on
was
helpful
for
the
staff,
as
well
as
the
executive
team.
D
That
was
the
final
section
of
our
program,
our
plan
here.
If
there
are
any
questions,
I'm
happy
to
answer
them
or
address
them
to
daniel,
but
thank
you
again
for
your
participation
in
the
early
stages
and
for
your
continued
support
as
daniel
implements
these
many
very
fun
and
impactful
plans.
Eddie.
A
G
On
I've
got
a
question:
yes,
I
noticed
that
I
was
wondering.
Has
there
any
been
any
discussion
in
the
plan
in
regards
to
the
role
the
commissioners
would
play
in
the
marketing
and
the
city
council,
because
I
didn't
notice
any
of
them
as
owners
or
as
those
types
of
things
and-
and
I
think
it's
important-
that
the
elected
and
appointed
officials
are
part
of
the
plan.
A
D
One
of
the
plans
for
this
communications
plan
is
to
establish
a
speaker's
bureau
that
includes
both
commissioners,
the
marketing
committee
and
other
stakeholders,
including
subject
matter
experts
within
the
airport,
who
will
come
together
for
a
cohesive
and
codified
program
to
be
a
speaker
that
includes
having
presentations
that
are
similar
across
the
board.
So
whether
daniel
is
presenting
or
todd
is
presenting,
then
the
messaging
is
consistent
to
each
audience,
but
also
giving
those
executives
and
leaders
a
key
message
sheets
facts
and
updated
figures.
D
So
wherever
you
are,
whether
a
constituent
stops
you
on
the
street
you're
able
to
provide
the
most
consistent
and
accurate
information
about
the
airport.
So
we
do
think
that
the
the
commissioners
and
those
here
in
the
room
have
a
role
to
play
in
making
sure
that
their
community
knows
the
value
of
the
airport,
and
there
are
plans
in
this
plans
in
place.
For
you
to
be
trained
and
given
the
tools
you
need
to
help
make
sure
we're
giving
the
right
information.
G
Okay,
well,
I
think,
that's
I
think
it's
important
to
keep
elected
officials
and
appointed
officials
as
the
commissioners
involved,
because
we're
involved
in
many
of
the
aspects
of
life
in
palm
springs
and
the
other
coachella
valley,
cities
that
are
represented
on
the
commission,
and
you
know,
I
think,
we're
a
good
conduit
for
that
public
relations
as
well.
So
I'm
glad
to
hear
that
there's
a
specific
role
for
the
commissioners
to
play
and,
let's
not
forget
the
city
council
either.
I
think
they
need
to
play
an
important
role
as
well.
D
I
I
And
I
just
you
know
I
come
to
this
from
the
perspective
that
I
question
whether
this
is
enough
not
like.
Oh,
this
is
too
big,
but
you
know
those
kinds
of
you
know
gut
instincts,
don't
really
matter
it's.
What
is
the
you
know?
What
does
300
000
get
us?
It's
not
really
clear
and
what
would
an
incremental
spend
deliver
in
terms
of
you
know,
better
communication
or
more
uptake
of
flights
or
whatever
the
the
case
may
be.
I
D
Yes,
we
did
it
for
this,
a
specific
plan
start
in
july
and
show
the
actual
you
know
the
budgeted
plans
for
july
and
august
and
september
so
the
we
used
the
entire
year's
allotment
at
going
through
the
build,
but
we
won't.
We
didn't
have
actuals
in
here
for
july
or
august.
So
yes,
when
we
get
to
the
next
fiscal
year,
hopefully
the
opportunity
to
refine
augment
and
build
upon
successes
we'll
be
able
to
do
before
the
next
budget
cycle.
B
So
we
have
not
shrunk
it
down
to
say
nine
months.
It
truly
is
a
12
month,
because
daniel
has
not
stopped
or
waited
for
the
plan
and
said
he's
been
pressing
forward
to
try
to
promote
the
airport
during
the
summer
into
the
fall
that
this
is
going
to
be
late
in
coming
daniel.
Anything.
You
want
to
add.
J
I
F
I
would
just
like
to
make
a
general
comment,
and
I
am
very
very
pleased
to
see
that
we
have
this
budget
because
looking
in
the
past,
you
know
it
was
truly
paltry
and
we
were
always
always
pushing
to
get
this
increase.
We
finally
have
done.
I
think
we
are
right
now
correct
me
if
I'm
wrong
daniel
about
500
000
for
the
marketing
program.
J
Yeah,
the
overall
division
budget
is
six
hundred
thousand
three
hundred
thousands
allotted
basically
for
advertising
and
we
have
other
ones
in
there,
for
you
know:
graphic
design,
consulting
fees,
rebranding,
redoing,
the
website
to
match
buying
promotional
items
for
events,
funds
for
sponsorship
like
for
palm
springs
pride
this
year
and
various
other
aspects.
We
really
got
a
really
well-rounded
budget
to
really
implement
a
full
full,
a
really
full
comprehensive
marketing
strategy.
F
C
K
Thank
you.
Thank
you
for
the
presentation.
I
didn't
see
any
mention
of
revenue.
So
if
I
come
at
the
marketing
communications
plan
from
a
incremental
revenue
standpoint,
what
would
be
your
response
to
we're
going
to
be
able
to
make
more
money
in
year
two
and
year
three
because
of
the
comp
plan?
How
would
you
how
would
you
address
revenue.
D
L
D
K
D
Yes,
definitely
that
audience
the
resident,
non-users
or
the
ones
who
think
you
are
too
expensive,
and
you
only
fly
to
four
places
and
they're
never
going
to
use
you
it's
cheaper
to
fly
to
ontario
or
drive
to
ontario.
This
is
a
key
demographic
for
our
strategic
marketing
plan
and
we
do
plan
to
address
these
audiences
directly.
D
One
of
the
things
we'll
be
doing
is
setting
baseline
surveys
so
understanding
generally
in
the
market,
who
feels
the
value
to
drive,
putting
out
our
communications
initiatives
and
then
re-measuring
again
the
same
sort
of
community
surveys
as
to
how
sentiment
has
changed
over
one
year
two
year
or
three
years.
Daniel
also
has
some
clever
tools
at
his
disposal
that
look
at
actual
consumers
who
are
booking.
D
I
know
he's
had
some
great
success
in
specific
zip
codes
in
riverside
and
a
chance
to
point
to
some
successful
case
studies
where
you
can
see
specifically
that
marketing
has
turned
heads
and
has
changed
people's
behaviors
and
we
hope
to
continue
to
build
on
the
success
that
he's
already
started.
Reaching
some
of
those
peripheral
markets
who
do
have
that
choice
and
are
now
choosing
palm
springs.
K
D
It's
possible
asq,
I
believe,
is
an
additional
cost
that
we
hadn't
built
into
this
program
it
some
of
the
airstrikes
quarterly,
I
believe,
but
they
they
do
a
standard
across
the
board
measuring
over
all
airports
and
customer
sentiment
and
in-person
passenger
intercept
surveys.
That
is
a
program
that
the
airport
could
choose
to
participate
in.
K
F
J
100
100
one
of
the
data
tools
that
katie
was
talking
about.
I
can
pull
in
and
look
at
it
and
you
know
we
know,
obviously
what
our
passengers
are
doing
and
southwest
being
here.
I
know
we're
definitely
getting
a
lot
more
local
traffic,
the
data
tools
that
we
have,
I
could
see
it
uses
information
from
our
mobile
phones.
J
J
A
A
B
J
Okay,
you
guys
seeing
the
correct
screen
or
is
it
the
presenter
screen
correct
one
all
right
good?
Thank
you
tom
all
right
everyone.
So
thank
you
for
that.
Everyone
that
participated
and
helped
us
get
that
plan
together.
I'm
really
excited
to
have
it
and
start
running
with.
I
think
we'll
do
a
lot
of
great
things
for
our
airport
and
help
build
secure,
more
service,
get
more
people
coming
through
our
doors.
J
So
anyway,
going
on
back
to
my
normal
monthly
report,
you're
used
to
seeing
for
me,
if
you
guys
saw
on
the
news
flair.
Actually
we
emailed
you
as
well
flair.
Airlines
announced
more
additional
service
from
palm
springs.
They
haven't
yet
to
even
start.
They
announced
toronto
service
twice
weekly
will
be
starting
in
december.
J
Previously
I
reported
to
you
guys
that
air
canada
was
going
to
return
non-stop
toronto
service
on
halloween
of
this
year,
for
whatever
reason
they
have
moved
that
into
a
february
start.
I
noticed
that
and
based
on
previous
discussions,
I'd
had
a
flare.
They
did
have
an
interest
in
toronto.
Of
course,
as
you
know,
they'd
only
they'd
only
announced
edmonton
and
vancouver
at
that
time.
J
Once
I
saw
air
canada
move
that
I
reached
out
to
my
contact
and
flare
and
brought
up
the
conversation
again
about
to
rebus
about
maybe
he's
looking
at
doing
toronto
service
to
help
us
get
that
that
route
that
whole
plug
to
make
sure
we
have
service
from
that.
Canadian
city
timing
was
just
perfect.
They
actually
had
interest
I
reached
out
to
gary
and
scott
the
cvb
that
availability,
we
all
jump
on
a
quick
call
with
player,
went
through
a
few
things
made.
Our
pitch
got
this
information
to
them.
J
That
was
on
a
friday
that
very
next
monday,
my
contact
they're
having
an
executive
team
meeting
that,
following
monday
to
see
what
they
were
going
to
or
where
are
they
going
to
fly
these
several
new
planes?
They
were
taking
delivery
of
in
november
and
we're
happy
to
announce
that
we-
and
they
call
me
on
that
very
next
day,
so
they
said,
they're
gonna
bring
one
to
palm
springs
and
add
toronto
in
so
it
really
kind
of
just
worked
out
to
be
a.
I
can't
get
on
the
right
place
at
the
right
time.
J
Take
advantage
of
those
new
plane
deliveries.
They
have
coming
in,
so
we
will
definitely
have
toronto
service
throughout
the
holidays
instead
of
having
to
wait
until
february,
so
it'll
be
great
to
get
some
more
canadians
back
down
to
our
market
and
going
through
the
doors,
the
shops
and
restaurants.
Other
businesses
in
town
all
flats
are
set
to
start
the
week
of
december
17th,
edmonton
and
vancouver
on
17
toronto
and
the
pondy
on
the
18th.
J
Originally
flair
was
going
to
start
their
first
route
on
halloween
day
and
had
to
push
that
for
due
to
some
reasons,
I
think
with
government
approvals
or
whatever,
I'm
not
quite
sure
exactly,
but
everything
will
be
starting
the
week
of
december
17th
with
blair
airlines
next
see,
sec,
whoops
sacramento
is
up
and
going
that's
our
double
daily
service.
It's
two
round
trips
a
day
one
in
the
morning,
one
in
the
evening.
So
it's
perfect
for
anyone
needing
to
make
a
business
trip
to
the
state's
capital.
J
We
had
a
nice
little
ribbon,
cutting
at
the
gate
had
some
media
presence.
There
got
some
good
coverage
in
the
media
and
the
cbb
brought
out
some
individually
wrapped
cookies
with
their
logo
and
southwest
logo
and
our
logo,
and
even
little
southwest
plains.
It
was
really
a
lot
of
fun
to
have
and
gave
out
some
swag
it's
really
enjoyable
time
and
going
on
some
more
air
service
updates.
Air
canada
is
set
to
return
now
on
november,
4th
with
their
vancouver
service
alaska
in
november
we're
starting
san
jose
and
austin.
J
Those
are
two
new
routes.
San
jose
will
be
year
round.
Austin
will
be
seasonal,
seasonal
lesson
daily.
However,
if
it
does
book
well,
alaska
is
open
to
pushing
it
to
a
year
round.
San
jose
will
be
a
daily
year-round
route
both
start
on
november
19th
allegiant
has
their
des
moines,
nashville,
indianapolis
and
provost,
set
to
start
the
week
of
november
15th
and
eugene
is
returning
on
the
19th
delta
finally
came
through
and
got
me
an
answer
on
atlanta.
J
I'm
happy
to
report
they're
going
to
return
atlanta
service
nonstop
on
december
18th
right
five
times
a
week
through
january,
4th
and
it'll
be
down
to
four
times
a
week
on
the
5th
of
january.
Through
april,
that
is
not
for
sale
yet,
but
it
does
publish
in
their
schedule
and
go
online
for
sale
on
this
coming
saturday.
J
So
if
you
have
somebody
looking
for
atlanta
service,
please
let
them
know
on
site
to
build
a
book
non-stop
right
out
of
palm
springs.
It'll
be
great
southwest,
has
their
dallas
love
service,
starting
on
the
7th
of
november
portland
on
the
20th
and
chicago
midway
on
november,
23rd
united
is
coming
back
with
lax,
houston,
underground,
bush,
intercontinental
and
chicago
o'hara.
All
return
on
halloween
as
well.
J
Americans
started
their
chicago
service
earlier
this
month,
so
we've
had
chicago
pretty
much
all
of
october
and
then
united
will
be
joining
them
soon
and
westjet
is
bringing
back
more
of
their
roots.
Edmonton
is
set
to
return
on
november
1st
and
winnipeg
on
november
11th.
So,
with
all
these
new
routes
coming
up
and
returning
and
starts,
I'm
excited
to
see
what
our
passenger
traffic
is
going
to
be
doing.
As
you
guys
know,
you've
seen
the
passenger
numbers
over
the
last
year.
J
We
started
out
in
january
quite
quite
a
bit
in
the
hole
due
to
the
shutdown
the
pandemic.
It
started.
Coming
back,
may
we
hit
95
2019
levels,
and
every
month
since
may,
including
september,
has
been
a
record
passenger
month,
each
month
june
july
august
and
september,
their
previous
records
were
set
in
2019,
and
now
we
have
beat
them
in
2021,
which
is
great.
We
don't
we're
still
down
about
30.7
percent
compared
to
2019..
J
I
don't
think
cs
surpassing
2019
numbers
simply
because
we
just
started
so
far
down
earlier
this
year.
However,
if,
if
we're
current
in
current
growth
does
stick
with
what
it
has
been,
we
should
be
able
to
pass
the
1
million
employment
mark
fingers
crossed
by
the
end
of
this
year,
and
so
lots
of
kind
of
wondering
well,
what's
going
into
this,
what's
causing
all
this
new
traffic
force.
Obviously,
we
know
southwest
is
in
town
with
a
lot
of
new
routes.
J
That's
bringing
a
lot
of
new
people,
not
only
people
flying
in,
but
also
people
who
would
leave
the
coachella
valley
and
drive
into
la
to
fly
so
we're
starting
to
retain
more
and
more
of
our
local
residents,
which
is
great
something
else.
I
want
to
talk
about
that's
helping
having
southwest
normally
southwest,
but
also
the
additional
routes
with
their
airlines
is
driving
more
competition.
J
J
Now
the
average
one
is
149
so
on
a
round
trip,
you're
saving
a
little
over
a
hundred
dollars
per
ticket,
so
it's
definitely
making
it
easier
for
people
to
apply
psp
during
our
research
for
the
marketing
and
communications
plan
we
definitely
found
there
are
a
lot
of
outcome,
outdated
opinions
out
there,
especially
a
lot
of
them.
People
think
we're
just
way
too
expensive.
So
if
anybody
comes
up
to
you
now
and
says,
hey
it's
just
too
expensive
to
buy
palm
springs.
I
always
book
out
of
ontario
somewhere
else.
J
You
can
share
with
them
nowhere
average
we
have
more
airlines,
more
competition
and
our
average
fares
are
coming
down.
So
definitely
encourage
them
to
to
give
us
a
second
look,
the
next
time
they
need
to
fly
again
and
also
with
those
numbers
we
do
expect
to
have
a
strong
finish
to
the
year
and
the
reason
I'm
saying
that
is
simply
based
on
our
scheduled
departing
seats.
J
As
we
reported
last
month
october,
we
have
a
little
over
41
percent,
more
available
seats
in
october
this
year
than
2019
almost
16
percent
more
in
november,
and
then
22
more
scheduled
departing
seats
in
december
this
year
as
compared
to
2019.
So
I
definitely
think
we're
going
to
have
a
strong
finish
to
the
year.
I'll
definitely
get
an
advertising
out
there.
If
you
guys
are
hearing,
listen
on
the
radio,
we're
getting
holiday
ads
are
going
on
we're
gonna,
be
doing
on
106.9
the
eagle
94.3
knws
and
100.5
kpsi
as
well.
J
I'm
also
working
with
kola
in
the
inland
empire
working
on
securing
a
traffic
drive
time
sponsorship
to
advertise
our
airport
to
those
in
the
inland
empire
that
definitely
have
a
choice
and
encouraging
to
check
out
palm
springs.
We
also
have
our
digital
ads
and
everything
extending
into
the
inland
empire
and
all
over.
The
coachella
valley
and
high
desert,
so
we
can
take
all
these
additional
seats
and
flights.
We
have
and
fill
them
up.
J
Some
more
things
we've
been
up
to
is
our
community
engagement.
I've
mentioned
before
at
the
airport
we
are
participating
in
palm
springs
pride
for
the
very
first
time
this
year.
I'm
very
excited
about
that
sunday
november,
7th.
The
parade
starts
at
10
a.m.
Anybody
that's
walking
with
us.
That's
a
report
at
9
30
a.m.
We
have
15
volunteers
right
now,
looking
for
about
five
more
to
join.
So
if
anybody
on
the
commission
would
like
to
join
and
walk
with
us
the
parade,
please
let
me
know
you
can
be
about
9
30.
J
Everything
should
be
done
by
noon-ish
or
so
we're
all
going
to
have
a
psp.
The
fly
psp
rainbow
logo
t-shirts
for
everybody
to
wear
we're
going
to
have
blind
psp
swag,
like
sunglasses
and
drawstring
bags,
to
hand
out.
I
chose
those
two
things
because
sunglasses
people
will
wear
it
we'll
have
our
website.
Flypsb.Com
will
be
on
the
side
and
the
drawstring
bags.
People
will
be
getting
a
lot
of
things
handed
to
them.
J
They
need
somebody
to
carry
them
in
they'll,
put
them
in
the
bag,
they
would
double
as
a
backpack
will
be
wearing
it
and
you'll
see
our
fly.
Psp
logo
and
everybody's
back
all
around
the
festival.
So
those
two
of
those
things
we'll
be
handing
out
we're
also
going
to
have
one
of
the
wrecking
airports
brand
new
airport
rescue
firefighting
trucks,
as
our
float
walk
with
us.
It's
big,
it's
bright!
It's
you
can't
miss
it.
It
has
palm
springs.
J
G
J
Us
I
think,
over
the
weekend,
I
don't
think
we
had
very
many
cancelled
flights.
I
don't
remember
exactly.
Ulysses
may
know
on
that.
I
know
that
following
monday
we
have
one
cancellation
from
it,
but
for
us
I
know
some
airports.
Vegas
got
hit
pretty
hard,
it's
also
a
large
base
for
for
southwest
as
well,
but
it
was
pretty
minimal
on
us
and
as
far
as
I
know
now,
it's
everything's
taken
care
of
and
I've
been
no
further
impact
since
okay,
thank
you.
I
B
Overall,
yes,
however,
it
is
taking
every
one
of
the
ground
handling
companies
which
we
have
three
here
at
the
airport,
to
continue
to
be
aggressive
in
their
scheduling
of
staff
to
make
sure
they're.
Here
they
have
a
very
active
recruiting
program.
We
did
have
some
challenges
this
weekend
with
one
of
the
companies
who
had
basically
13
individuals
call
out.
B
We
think
it's
to
do
with
negotiations
issue
labor
the
airport
staff
stepped
in
helped
them
by
by
being
able
to
schlep
some
bags
here
and
there
on
different
occasions
during
peak
periods,
minimal
impact,
although
there
was
some
impact,
but
overall
we
don't
see
any
real
impact
to
this
shortage
having
to
do
with
any
real
aspect,
whether
it
be
baggage
handling,
customer
service,
restaurants.
Although
all
of
the
tenants
all
of
the
service
providers
are
continuing
recruiting
for
more
employees,
they
all
need
more.
F
My
question
is
it's
not
a
question
daniel
also
for
you
todd
as
chairman
of
the
marketing
committee
daniel,
you
said
something
that
maybe
not
everybody
noticed
average
fares
29
down
at
psp.
That
is
a
big
deal.
That
is
a
big
deal
because,
as
you
may
recall,
over
the
years
that
was
one
of
the
biggest
criticism
we've
had
that
our
fares
are
too
high.
Everybody
had
to
go
to
ontario
l.a,
so
that
is
a
big
deal
and
I
think
it
needs
to
be
communicated
to
the
public,
because
it's
really
really
big.
F
J
Absolutely
I've
already
got
a
plan
to
be
including
it
and
some
advertising,
I'm
working
on
a
press
release
to
announce
our
september
numbers
and
we'll
be
including
the
decrease
in
fares
and
that
as
well.
Hopefully,
I
should
be
sending
that
out,
probably
tomorrow
morning,
but
yeah.
It's
it's
great,
like
even
I
was
kind
of
curious
to
wait
to
see
what
the
numbers
are
going
to
be
like
for
this
year,
because
last
year
with
flights,
you
know
travel
so
depressed
and
flights
are
a
lot
of
great
deals
out
there.
J
Even
last
year,
the
average
one
we
took
it
out
of
here
in
2020
was
170,
and
even,
and
so
this
year
we've
still
come
down
even
further
than
that
and
in
looking
I've
been
comparing
looking
at
other
airports
in
the
in
the
l.a
area
like
lax
ontario
and
we're
almost
like
right
there,
neck
and
neck
with
them.
In
some
cases,
we're
actually
cheaper
than
lax.
A
Go
ahead,
sorry,
daniel!
No,
no,
and
I
agree
peter
and,
as
scott
mentioned
earlier,
part
of
katie's
plan.
You
know
one
of
the
great
things
is
sort
of
this
ambassador
program.
If
you
will
that's
going
to
really
tap
the
shoulders
of
of
all
the
commissioners,
so
that
we're
all
speaking
the
same
language
that
when
we
go
out
to
either
any
boards
that
we're
on
and
we
give
presentations,
that's
definitely
one
of
the
talking
points
that
we
all
need
to
make
sure
that
we're
using
consistently.
A
I
I
I
hate
to
do
a
lot
of
talking,
but
I
am
anyway
on
that
point.
I
happened
to
do
a
search
today
for
business
class
from
palm
springs
to
london.
It
was
five
thousand
dollars
cheaper
out
of
psp
than
it
was
out
of
lax
no
way
and
if
we
can
use
data
like
that,
not
necessarily
business
class,
but
maybe
there
must
be
somebody
who
compiles
this
data
and
when
there's
good
data
we
can
push
it
out.
You
know
and.
A
You
know
and
those
things
those
things
change
right,
david
that
that
can
change
10
minutes
from
now
right.
So
I
think
you
know
when
we
do
the
broader
overall
29
down
numbers.
Those
are
really
important
things
to
share,
but
I
think
your
your
anecdotal
story
is
a
really
very
powerful
one
to
share
when
you
can.
J
J
The
the
usdot,
so
they
do
a
sampling
of
all
tickets
sold
throughout
the
united
states
and
all
airlines,
and
so
that's
where
it's
pulled
from,
and
so
I
took
all
of
our
tickets
for
the
quarter
and
it
was
it's
definitely
coming
down
it's
great
and
so
those
come
out
the
dot
issues
that
data
on
a
quarterly
basis
and
it's
usually
behind
a
quarter.
So
we
just
got
q2
data
and
we
won't
get
q3
data
until
we're
into
q1
of
next
year.
So
it's
a
little.
J
J
Oh
easily
competition,
you
know
southwest
coming
in
with
their
flights
and
how
many
flights
are
breaking
em,
plus
the
other
airlines.
Increasing
alaska
airlines
has
been
increasing
out
of
here.
Delta
has
increased
frequency.
You
not
increase
frequency.
All
it
really
is
kind
of
it
boils
down
to
competition.
You
know.
Competition
is
great
for
the
consumer.
B
H
Thanks
ulysses
and
good
evening,
everybody,
I
just
wanted
to
give
you
a
quick
update
on
where
we
are
with
the
demonstration
garden.
We
did
a
competitive
bid.
We
received
four
quotes
for
the
project.
We
had
two
on
the
lower
end
and
two
on
the
higher
end,
so
that
was
actually
a
really
nice
mix.
The
two
on
the
lower
end
were
really
reputable
firms,
and
so
we
went
with
the
lower
bid
and
we
are
initiating
a
contract
with
them
to
do
that
work.
H
I
do
have
a
call
into
them
with
a
few
questions
around
schedule
and
plantings,
and
and
things
like
that
and
so
I'll
be
able
to
maybe
provide
you
a
little
bit
more
detail
on
schedule
and
other
sorts
of
things
at
your
next
meeting.
But
for
the
most
part
they
came
in
pretty
much
right
at
the
budget
that
we
had
planned
for.
So
that
was
good.
We
did
do
a
check
for
the
plantings,
the
plants
themselves
and-
and
we
do
believe
that
they're
they
should
be
available.
H
So
the
other
comment
from
the
the
contractor
is
that
they've
got
staff
and
they're
ready
to
go
so
as
soon
as
we
get
the
paperwork
in
place,
I
think
they'll
be
ready
to
get
stuff
in
the
ground.
So
anyway,
I
think
that's
about
it.
We
will
do
more
signage
and
and
other
sorts
of
things
as
we
move
forward
a
little
bit
further
in
terms
of
letting
people
know
what's
happening
there
and
as
work
begins.
Certainly
we'll
we'll
have
signage
around
the
the
site.
C
H
H
Exactly
so,
we
are
up
against
a
win,
a
windows,
a
time
window
sandwich,
so
we
need
to
get
the
plants
in
the
ground
before
january
february,
time
frame
so
that
they
have
enough
time
to
establish
before
it
gets
really
hot,
and
I
was
clear
with
them
on
that,
and
so
he
didn't
think
that
that
was
going
to
be
a
problem,
so
so
we're
anxious
to
get
have
more
conversation
with
them
about
the
details
moving
forward.
So
again,
as
we
learn
more
we'll
we'll
certainly
keep
guests
posted.
B
L
L
L
The
graphics
have
been
installed,
the
they're,
open,
they're,
up
and
running
people
are
able
to
stop
and
grab
food
grab,
alcoholic
beverages,
and
we
are
hoping
to
actually
parodies
and
the
airport
are
exploring
the
possibility
of
an
in-person
social
event.
The
first
part
of
november,
so
keep
an
eye
out
for
that.
L
L
L
The
top
three
key
revenue
generating
accounts
are
lease
parking
on
airport
rental,
car
and
terminal
airline
space.
To
compare
the
year
to
date,
revenue
for
fiscal
year
22
to
2019
the
majority
of
accounts
exceeded
2019
numbers
fund
416.
The
airport
improvement
account,
has
no
change
compared
to
prior
period.
L
Now,
to
review
the
expenditures
for
funds
405
and
fund
410,
we
do
not
have
any
change
compared
to
prior
periods,
so
no
expenses
have
hit
these
funds
fund.
415
is
showing
the
airport
operation
and
maintenance
is
around
8
of
the
budgeted.
27
million
payroll
expenditures
in
the
amount
of
approximately
1.1
million
have
not
been
posted
to
the
financial
system.
L
L
Flight
7
is
an
overview
of
revenue
versus
expenditures
for
the
period
ending
september
30th.
The
cfc,
pfc
and
airport
o
m
had
a
surplus
as
revenues
exceeded
expenditures.
This
is
primarily
due
to
the
increased
number
of
passengers
fund.
416
indicates
a
deficit
as
expenses
exceed
revenue,
and
this
is
primarily
due
to
a
faa
reimbursement
that
we
need
to
do
a
request
for.
L
L
C
L
So
I
do
a
year
to
date.
Every
time
I
prepare
the
financials.
We
are
just
transitioning
from
one
system
to
a
new
system
and
we're
not
having
everything
record
on
there.
So
we're
hoping
that,
within
the
next
couple
of
months
with
the
audit
ending
and
getting
100
transitioned
over
we'll
be
able
to
see
a
more
accurate
number
of
the
financials.
G
Okay,
because
I
think
it
would
help
the
commission-
or
at
least
in
my
opinion,
it
would
help
me
understand.
You
know
how
we're
doing
for
the
year
as
opposed
to
the
budgeted
for
the
year
and-
and
I
know
the
comparisons
against
2019,
but
it
would
help
to
see
if
we're
staying
in
budget
with
a
year-to-date
column.
At
some
point,
maybe
in
the
future.
L
G
L
C
It's
ken.
I
think
that
the
real
issue
is
well
at
least
for
me.
I
I
see
what
we
did
for
the
month,
but
it
doesn't
show.
I
assume
that
when
you
do
the
budget,
the
original
budget,
you
do
a
monthly
projection
of
what's
to
come
in
correct,
but
we
don't
see
where
we
are
related
to
that
monthly
projection.
C
C
M
One
of
the
things
that
we
are
currently
working
on
is
an
airport
janitorial
contract,
so
we
do
have
in-house
personnel
responsible
for
our
janitorial.
However,
we're
keenly
focused
on
improving
that
program,
and
so
last
meeting
when
I
presented,
I
discussed
a
little
bit
about
optico,
a
system
that
we
were
testing
internally,
to
see
how
we
can
gauge
and
better
respond
to
some
of
the
peak
hour
demands
that
we
have
within
the
airport,
as
well
as
improve
some
of
our
accounting
for
inventory
and
resources.
M
M
M
Female
roaming
around
the
airport
during
our
peak
hours
and
just
their
entire
responsibility
would
be
making
sure
that
our
restrooms
are
clean
throughout
the
day
when
we
have
a
large
bank
of
arrivals
or
a
large
bank
of
departures.
So
we
sent
that
over
to
our
procurement
department.
Yesterday
they're
taking
a
look
at
it
with
intent
to
bid
sometime
within
the
next
couple
of
weeks.
We
intend
to
use
grant
funding.
So
the
christian
cares
grant
funding
draw
down
on
those
funds
to
support
this.
M
It's
intended
to
be
a
temporary
measure
for
the
next
three
years.
While
we
assess
the
janitorial
program
for
the
airport
and
see
if
we
need
to
add
staff
or
do
something
different
in
terms
of
a
contract,
so
it'll
be
three
year
contract.
We
think
it'll
be
around
400
000
a
year,
but
we're
looking
at
that
now
and
I
just
wanted
to
let
you
all
know
what
that
would
entail.
M
Also,
one
of
the
things
we've
been
working
on
behind
the
scenes
is
procuring
an
airport
operations
database.
So
if
you've
been
paying
attention
to
the
city
council
meetings,
the
airport
was
recently
approved
to
contract
with
aerocloud
systems,
and
really
the
genesis
of
this
has
been
that
historically,
the
airport
has
not
has
done
everything
pretty
much
manually
in
terms
of
gate
scheduling.
Some
of
our
regulatory
requirements
to
the
faa
inventory
processes,
work
order,
process
things
of
that
nature.
M
So
the
idea
was
to
streamline
some
of
that
scale
back
on
the
paper
and
cutting
down
trees
and
go
to
a
more
I.t
based
resource
that
would
help
us
facilitate
the
processes
throughout
the
airport.
Day-To-Day.
The
system
that
we
we
are
procuring
would
focus
on
four
key
areas
and
that's
gate
management.
So,
right
now
I
have
an
operations
supervisor
who
spends
during
peak
periods
about
30
hours
a
month
in
overtime,
manually,
scheduling,
aircraft
gates.
M
We
want
to
reduce
that
right
right
now,
our
part
139
inspection
processes,
so
we
have
some
regulatory
requirements
through
the
faa,
particularly
surrounding
airport
safety
and
runways,
taxiways
lighting
signage
things
of
that
nature.
We
would
like
to
put
that
into
an
I.t
process
versus
the
paper
process,
asset
management,
tracking
and
then
work
order
management.
M
Do
we
have
a
different
type
of
traveler
be
coming
through?
That
was
a
game
day
weekend
in
las
vegas,
so
maybe
everybody
was
flocking
to
las
vegas
that
weekend
and
decided
to
park
at
the
airport.
We
looked
at
a
number
of
issues,
but
what
we
really
determined
was
that
the
three-day
weekend
or
we're
gonna
have
to
focus
our
effort
so
coming
up
for
for
veterans
day,
the
veterans,
day,
holidays
and
similar
holidays.
M
We're
gonna
have
to
take
a
look
at
monitoring
our
parking
a
little
bit
closer,
just
to
make
sure
that
we
don't
have
to
make
any
significant
changes
in
terms
of
busing
operations
or
remote
parking,
or
anything
like
that.
So
airport
operations
is
keeping
an
eye
on
that,
but
I
just
wanted
to
make
you
all
aware
just
in
case
you
happen
to
come
in
a
couple
weeks
ago
and
it
was
challenging
parking
that
was
what
was
actually
going
on
and
then
finally
capital
projects.
M
So
earlier
this
summer
we
started
a
passenger
boarding
bridge
replacement
project.
So
far
we
have
replaced
now
now
six
of
the
eight
bridges
we
do
have,
five
of
them
in
service
or
five
of
the
new
bridges
in
service.
The
sixth
bridge
will
be
in
service
next
week,
so
we're
making
significant
gains
in
progress
on
that
we'll
soon
be
taking
gate,
10
and
gate
7
out
of
service
and
those
will
be
replaced,
and
the
latest
information
I
have
is
that
we
will
be
complete
by
december
22nd.
M
I
Go
ahead:
is
it
possible
to
add
signage
in
the
bathrooms,
where
somebody
can
text
to
somebody
who's,
monitoring,
a
text
thread
for
issues
that
arise
and
I'll
call
you
tomorrow
to
talk
to
you
about
some
things.
I
saw
a
couple
of
weeks
ago
that
were
absolutely
not
what
we
want
in
the
airport,
but
I
don't
want
to
take
the
commission's
time
to
review
it
with
them,
but
on
a
macro
level,
is
there
a
means
for
communicating
to
staff.
K
M
M
It
would
be
a
total
of
nine
thousand
hours,
so
six
thousand
of
that
would
be
overnight
labor
hours
for
just
resetting
the
airport
each
night.
The
remainder
three,
the
remaining
three
thousand
hours
would
be
the
restroom
attendant
position
responsible
during
the
day
for
addressing
concerns
within
the
restroom.
So
it
would
be
rotating
from
restroom
to
restroom,
just
making
sure
that
we're
maintaining
stock
and
inventory
cleaning
up
when,
after
we
have
a
large
bank
of
arrivals
or
a
large
bank
of
departures.
That
type
of
thing.
C
I
just
wanted
to
comment.
I
think
the
janitorial
services
are
hugely
important.
I
mean,
as
you
just
said,
david,
that
customer
satisfaction.
I
mean
it's.
The
worst
thing
you
can
see
at
an
airport
is
when
that's
not
taken
care
of,
and
so
anything
you
can
do.
I
think
you'll
have
the
support
of
the
of
the
commission
to
make
sure
that
we
have
a
very
high
standard
there.
C
A
B
For
those
of
you
who
are
in
the
finance
side
of
the
house,
you
can
probably
understand
what
that
means.
I
am
not
that
savvy.
I
just
know
that
it
is
a
good
step
and
it
is
a
good
step
in
the
right
direction,
showing
that
that
the
airport
is
in
a
better
position
than
it
was
when
it
was
originally
evaluated
a
little
bit
more
than
a
year
ago.
That
said
is
what
we
were
told.
B
Was
that
there's
an
opportunity
in
the
future
for
it
to
go
up,
but
obviously
palm
springs
is
part
of
the
larger
airline
and
airport
industry,
so
we
are
tied
to
them
so
to
say
as
not
just
an
independent
evaluation.
So
if
the
numbers
continue
to
go
in
the
right
direction
for
palm
springs
and
the
nation
in
general,
then
you
should
see
an
additional
increase
in
the
rating,
so
that
was
a
good
thing
to
report
back.
B
Another
thing
is
just
to
go
with
daniel's
statement.
The
united
states
government
will
allow
fully
vaccinated
foreign
travelers,
both
air
and
land,
to
enter
the
united
states
starting
on
november
8th.
What
that
basically
means
is,
we
think,
coupled
with
canada's
relaxation
of
their
travel
restrictions,
we
should
start
seeing
more
canadian
passengers
in
the
upcoming
months
and
therefore
continuing
to
help
us
with
our
passengers
and
also
our
visitors
into
the
valley.
So
both
things.
B
The
final
thing
that
I
wanted
to
do
is
I'm
going
to
share
my
screen
here,
and
I
want
to
share
with
you
the
our
final
submittal
to
the
to
the
city
manager
regarding
the
the
top
priorities
for
the
strategic
visioning
for
the
for
the
city
council.
So,
as
a
result
of
last
meeting,
we
submitted
on
behalf
of
the
airport,
as
I
worked
with
chairman
dada,
and
also
vice
chair
cochran.
B
So
we
snuck
in
three
priorities
on
the
form
that
we
submitted
to
the
city
council,
and
I
think
that
pretty
much
should
encompass
all
of
the
dialogue
that
we
had
last
meeting
and
and
brings
that
to
the
attention
of
the
of
the
city
council.
So
with
that,
I
wanna
that
concludes
my
presentation
this
evening.
Are
there
any
questions
on
anything.
A
A
It's
a
quiet
group:
okay,
let's
move
on
to
number
11..
This
is
reports
of
council
actions.
Just
a
reminder.
We
have
past
city
council
actions,
future
council
actions
in
your
packet
from
nadia.
Please
make
sure
you
look
at
that
as
well
as
number
12
are
airline
activity
reports
from
september
and
airline
scheduled
services
for
november.
They
are
in
there
as
well
I'd
like
to
thank
everybody
this
evening
for
their
time
attention
and
for
your
participation,
and
with
that,
could
I
get
a
motion
for
adjournment.