City of Palm Springs EnerGov, 24 Nov 2021

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From YouTube: EnerGov Dev Services Training 11-24-2021

Description

Training Agenda:
· System Overview
o CSS
o EnerGov
· EnerGov
o Add Plan Application (Record)
- Fees
- Workflows – Actions & Steps
- Inspections
o Add Permit Application (Record)
- Fees
- Workflows – Actions & Steps
- E-Reviews

A

Hi everyone, it is 7 31, and we are going to record this session today, just for anybody who has to hop off or wants to review at a later time. um Our agenda was included in the meeting, invite we're gonna kind of go over the general overview of intergov.

A

What what it looks like how to use it, how to log in make sure that everybody has the link- and you guys can continue practicing throughout that way. It's not just today, but you will have access from it from to it. From this point forward, um the goal is to go over how to add a plan, application and a permit application, and some of the different fees, workflows and inspections that are associated with each and with that introduction.

A

I'll turn it over to david, who is presenting his screen and is going to walk you through those steps.

B

Okay good morning, everyone and um glad to be here today and excited to share with you what we've been working on in um the past. I guess 11 months now with the um intergov system, the tyler system that we'll be implementing next next year, so hopefully, in january, the system there's really two major components um to it. It's the intergov system, which is really the system that staff will be using, and that's the one that you'll log into and you'll access data.

B

You know permit data plan, application data, um parcel record data, so all of that will be accessed through the intergov side and that will that'll be the staff user side of the system.

B

Css, which is customer self serve, is the public facing side of the system, so that is also another web browser that someone can will be able to access and submit an application from on the public side of the system. So those are really the two kind of primary components that are kind of. I think most important for you to remember today, um because the one that we're going to be really focusing on is intergov, but that's not what the public will see.

B

The public will see the css side of the system, so um let's get started with intergov. um So uh going back to what I was saying before we get there we go. This is the css or citizen self-serve system.

B

It is once once the public comes to the css side of it. They'll have to create a username and password and they can do it either through google or facebook or twitter.

B

I did it through a google account, so I just created you can just click sign on through google and then you'll have to sign into your google credentials.

B

So if I was a a member of the public, I wanted to submit a permit or an application to the city. This is what I would see.

B

So this is kind of just a general overview of what the public would see on the css system and then they would click here to apply for a permit a plan or a license.

B

So that's just kind of um I just wanted to introduce you to this. We're not really going into this in detail today, but this is one thing: this is what people would submit or how they would submit applications online to the city.

B

If we have someone who comes into the counter or if we want to look at current records that we have, we would go through the integrative side of the system, so you'll have to log in.

B

And the way it's laid out is at the top left, you'll see where you're at by whatever is identified here. You can search for what you're looking for in this search bar here.

B

If you have notifications, you'll see it in this little bell here and this nine box grid. Here this was an area where you can find various um quick links or quick access um areas of the system, um and so one that, like you know, it's got my home. My work, favorites recent cases links maps parcel manager. I think parcel manager will be one that we use regularly, and so, if you click on that, you can find just like you would in probably blueprints or rjs system.

B

If you want to search for an address and find out what history or links we have associated with a property, um you can do it through here, so you can search by the apn here by search by parcels or you can search by address so we'll just search by address right now you can just put in the um you know the first few numbers of an address and then you'll get all the records that are associated with the you know, those numbers.

B

So let's say I'm going to use city hall as an example. This is this. This is kind of the the display or interface that you'll see whenever you open a record or an address, so it shows the parcel number here at the top. It has various tabs on the left whenever you click on any of these tabs. The details of what you clicked on will be shown here on the right.

B

So I'm going to click on details of this parcel right now it only has apn, but it has other data that we could fill in.

B

Additional info linked records, so right now we see there's one permit record, that's linked to this address, to plan records and one project. So these are reactors that we created when we were doing the testing.

C

Yeah hi sweetie, I'm in a meeting. I'm sorry, I didn't tell you what what's up.

B

So the sign permit here is one that we've done so, just as for an example, you can click on this and see what that record was and see the history associated with that record.

B

So um when we get into the specifics of submitting an application um I'll go through that with you here in just a second, but I just want to give you a sense of what what the system does, how you get maneuver through it and find um you know basic permit plan application data, um how you might maneuver to it by searching from a record from this location.

B

Another um nice feature of the system is, if you don't know, um or if you just want to search all records that are associated with 3200, you can search through it from the main search bar, but it's not showing up here.

B

So maybe it's it's a bit different than this coming up, but typically, if you are, if you want to search for a sign permit record, for instance, you can search for different things, and hopefully it signs shows up, but um anyway, so there's uh you can search for a lot of different things in this main search bar here.

B

So let's go back to the main page here, so this is the main kind of main front facing page that you'll get to when you sign in. In order to add a new application. Let's say someone comes into the counter and they want help submitting an application to planning we'll start with a plan. Application you'll go to add plan, and that is where um we would enter a new application for uh a planning record or planning application.

B

So you'll first need to start by adding either the address or parcel. So we can do that here here. So I'll, just search.

B

This one as an example select that.

B

And then, if we click here at the bottom right next.

B

So this is where the plan type, the type of application that someone would be submitting to planning is where they would. We would enter the type of application, so these are the kind of main planning applications that we have and then there's subcategories of each that we've identified. So, for example, if we do an architectural review application, we have a subclass or a work class of either major or minor and I'll just do the miner.

B

Today as the example and then here we have all the different fields that we could fill in the type of district. This will hopefully auto populate once it's set up with the districts, so we won't have to enter in the district. But if you see there's a little red star here, that means it's a required field.

B

So we'll have to have something in that in that field,.

B

And then you know there's various different uh fields that you'll need to complete. So I'll just say this is an application for a repaint.

B

And then you can see as you go along the as you complete information on the top here, you kind of go through each step of different information that you're completing for the application.

B

So there's you see this these little red uh circles with the number, and that means there's seven items in this tab that need to be completed before you can move on. There's two items in this tab that need to completed need to be at um fields need to be completed before you can move on to the next so acreage.

B

And mine and keep in mind this is a additional information. You know this is all basic um basic field data that you know we kind of have as a generic complete disinformation, um whether it's for a commercial project or a residential project. So some of this may be applicable, and some of it might not be.

B

All right: well, let's see click here.

B

All right, and then this field here in the context we will add the applicant's name so.

B

Let's see what comes up.

B

All right, let's add a new contact.

B

So if they don't have a contact in the system already- um which sometimes we have some of this contacts, the regular people that come in- we can just add their name in here, but if they don't have it in here already, you can fill it in in this page that pops up.

B

C

David, while you're typing that we only need to fill in that information, if the applicant hasn't already submitted that information in intergov correct correct so most of the time this will already be entered for us correct.

B

So apparently, I've already entered a couple of places. I've got a couple of contacts now, so I'll just say: use this contact.

B

So it has to be so because these are both required fields. This contact needs to be one of these two, so I'm going to indicate actually it's both.

B

And then you can add additional contacts if you want, um if they have additional contact people that you want to add. There's this plus sign here at the bottom right.

B

Okay, so um just like, we would have normally for a minor architectural application. We have different files that we'll need to include um so we have elevation floor plan, justification, letter, landscape plan and then there's other files. If you want to add additional files that they've brought in, we could add those as well. So these are the different all the different files that we have available for this type application type.

B

Okay, so fees, uh depending on the way the process was set up. These me these fees may be auto generated so um based on whatever someone responded in either the additional info or the plan details. The type of application that they're submitting um the fee would auto populate in here, and you would see that here.

B

So this one's not showing up so it might auto populate here in a second.

B

Okay, so when we get to the back or the last step of all the seven steps that they would submit for their application or that we would help them um for their submittal, uh we see here that if you have the green check box, the location is correct. We have that all the information necessary for that the plan details is in here additional information, which is this tab. Here we still have some things that we need to fill in contact types.

B

We have that done.

B

um Fees and and files, so so this all these things should be completed basically and then, uh but because we didn't finish this here, it's not gonna. Let me click finish so we'd have to go back to that and indicate that we're correct that these things need to be input, so we have to input this information.

D

David, what happens if you don't have that information.

B

um Well, then, we would have to adjust the system so that these aren't required fields. So that's that's something. That's pretty easy to do.

D

Because you know we don't always have complete applications.

B

Correct and if it's, if it's something that we need to adjust and we'll adjust it in the system, so that we can still accept an application that is mostly complete.

D

Can I also ask another question: over the years we have all the pets records, with all the contact names and so on? Is that going to be pulled over into the system.

B

The the contact details, I don't believe, will the records the background information will okay.

D

So we'll have to retype that in yeah.

B

We won't have all the address information from those people or from previous applicants.

C

B

um Let's do it, let's do a sign permit as another example. So in this in front, you can see there's an additional see how the additional information tab is much different, because this is with a custom field that we changed to tailor it to the type of application that it is.

B

So we do need to know how much linear frontage that a business has when we're determining the sign permit, determining conformity with sign ordinance. So.

C

B

We have the app can enter in that information. If it's a free sending sign, we have them enter. You know the height of the sign.

B

They need to tell us how many signs are existing and then they need to tell us what they're proposing.

B

So you can see we've kind of tailored it specific to the application types that someone is submitting.

B

So just going back here.

B

So at this point, this is where we would add the application or not the application the sign exhibit so if they brought in the sign exhibit that shows what the sign looked like. They would add that here.

B

And then, in this example, you see the application fee, auto populated it's the 258 dollars, the sign permit. That's reviewed by staff.

E

David yeah, um so we're going over somebody standing at the counter and they have a paper um exhibit of the sign. How am I uploading that paper exhibit into this without scanning it into the printer or something I mean is that what I'm doing first, they.

B

Would have to scan it into the we'd have to scan it or they would have to email it to us right.

F

B

All right so now that all of these are correct, I can click finish and.

B

What happens next is they would we would see the summary screen here that shows.

B

The fee that's due 258 dollars the application number. This is the record number that it's given to this application.

B

There is workflow, obviously, because it's all gray, nothing has been started. We just submitted this, but as they go through the workflow here on the left, these this circle would be, would change.

B

So just again, this is very similar to what we saw before the left of with the tabs, with the details on the right. The different information that is that this is this record, is uh specific. To this record, so alex has been the assigned planner.

B

The status is currently submitted address data.

B

This is the additional information that we've saw in the custom field, and so the workflow, the workflow, is probably a lot of what we'll be spending time on for the for our records. uh You can see the different uh steps and within each steps, there's actions. So three steps in this application type and two each one has either one or two. This one has one action. So when I click on this, what we need to do is confirm our application is complete. So if I looked at the materials, everything looks good.

B

I just checked that box.

B

And then click save and then that should update it so that that first step is done. Then we go to the next step and there's two action items here. The case has already been assigned to alex, so I don't need to change that.

B

And then review conformance to development centers. Does the application comply with the sign ordinance in this case? So yes, that's correct, so I can save it after I've done that and then so, going back to the summary screen, you can see. As I mentioned earlier, the workflow completion, three quarters of the workflow is done, and so the last part in the workflow in this application type is to issue the permit.

B

So we would just um you know, issue it issue the approval, and that would be probably a digital signature, a digital signature on the application and then that would be sent to the applicant and that that application record is now completed.

D

What gets sent to the applicant an email.

B

We would have to send the applicant the email of the approved permit. Yes, okay,.

D

So the system doesn't automatically send them an email, no okay,.

B

Not in this case, there might be other application types that there's a permit like for building that might do that, but um not in this application type. Okay,.

E

There's custom coming at the counter right.

B

Yeah so there's correct: if they're at the counter, then we would just email to them.

E

Because if they, if that's, if they put it into the css, then it would generate uh email response correct, because they're in the system that way.

B

So in css they just the same as if they're submitted in css or if we're taking in um an intergov on this side of it, then we would have their contact information and we would email them. The final record approval permit.

B

So um so that's how someone would submit a plan uh application we, uh the fees, will need to be paid. So you know again. This is something that they would have to submit either by card or pay online. um If they're doing it through css, so um you'll see, there's an invoice that's generated and then um they would have to pay that and I'm not sure where we're at with finalizing the payment setup yet, but um payments would have to be submitted through the system.

B

So, um let's see, let's do a um sorry before we move on. Let's go through here so on the left again, there's all the tabs that have different information relative to the file or to the record. If this, if there's a hold on the property, it would show up here, so someone could add a hold. If the code enforcement um has identified that there's an issue with the property, then it would show up under the holds section if there's other records associated with this property. You see those here, as we saw earlier.

B

If there's conditions for a project, we could add those here and then for all history. um It should show up in this last tab.

B

So um so that is kind of what we want to go over with adding a planning application. Let's go over, adding a permit application. So there's two modules: there's a few modules: the two for development services that I think will primarily be working in are the plan module and the permit module.

B

So in the so what we went through was add plan and that's the plan module and that's what where the planning applications are found. If you want to add a permit, you go to add. Permit.

B

And that's where the building permit applications are found.

B

So you'll see a recurring theme here. It's the same sort of process. You have the location, permit, details, additional information, contacts, files, fees and then the final confirm step of the intake process.

B

So I mean I think we already went through this, so I'll just skip this next step and then see here. Let's add.

B

B

So you can see again, the additional information field is the custom field specific to this application type.

B

And I don't know what construction type this would be, so I would I'll just take a guess and put that I'm probably wrong.

B

Vb. Okay, that's that's helpful. Thank you.

F

B

uh Again, adding a contact so.

B

These should auto populate. They were doing it last week, so, let's see if it might be, maybe the system was cleared out or something, but uh if we have a record um it should show up here, um so we won't have to enter in new applicants every time.

B

G

B

G

Back on that previous screen, there was a thing that said: um is this on tribal land? um What's the definition of tribal land? Is it something that's on the reservation or something that's, for example, if it's fee land on the reservation, how do you fill out that particular field.

B

This is a building form, so I'm assuming that they meant so we.

H

uh On the tribal land part mainly that's for we'll probably go in there and take that out as a requirement, because, obviously, if it's tribal land, it's not going to be a permit that we are issuing, um but um the owner applicant is uh on the lots that this is gonna pop up on. You know this is gonna. Tell the applicant like if it's uh tribal land, then it's really not an application that that uh they're gonna be applying uh here with us. They'll have to go to the tribe for that, because we have what's.

G

What's meant by tribal land, I mean we, we manage um fee simple land on the reservation.

C

G

C

At the drop down menu.

H

If you look at the drop down under tribal land, yes or no and then if they hit yes, then they have to go to this next drop down and if they choose tribal, then this is going to pretty much kick them out or let let us know before we process it that this is not an application that we will be processing.

H

um So if it's allotted at least then obviously it's something that we will process, but if it is actually tribal land, because we do have several developments within our jurisdiction, that is tribal land. um You know that you have the twin palms estates and then the traditions that uh that are within our jurisdiction, but we have no jurisdiction because it is tribal.

G

So tribal means tribal trust and what about fee simple on the reservation.

H

That is allotted at least no be simple.

B

G

G

Okay, thank you.

B

All right um so again a lot of the same screens that you saw on the previous plan application, except it's going to be specific to the type of permit that's being submitted in this case. So we have that they're required to submit um complete building plans here, structural calculations in title 24, so they would. We would upload those files here.

B

You know ideally they'll bring in a flash drive or something that has this information if they, because, obviously we're not going to be able to scan these files.

B

So if someone comes into the counter with these things in a flash drive, we could upload them.

H

B

And so you see here, these are the fees that we have auto generated for the adu or the jadu permit type.

B

And then so, if we know that, oh we know this is one of these is wrong. We could always delete this and we'd have to indicate a reason why.

B

And then we took it out, so if we know oh, that fee doesn't apply, we could always adjust it.

B

Or if we know that there's a fee- that's not on here that we need to add we'd, enter that fee here and then um just say: oh that's the fee. We need to add, and then that would be added to the to the list of fees that would be required.

B

So that kind of gives you an idea of how the the fees tab works. So if you need to add or delete fees, let's.

F

B

Okay, so now that we've gone through the steps, we have all the information here I didn't add an address. So that's why nothing is showing up here then we have looks like we have additional information. I didn't add the contacts, but.

B

Very similar situation to what we dealt with before.

B

We're gonna have to fix this. This is too small.

F

B

All right, so we've got everything filled in here now we're ready to complete this and click finish.

B

So you see again we get back to the summary page, where we've got the basic information for the permit, the permit number who it's currently assigned to application date, the type of application, the current status, the fees that are due are shown here. The applicant contact information.

B

Recent activity and workflow are shown here, and so um this is kind of the basic page that you'll see when you click on that this record. So this record is the record number is shown here.

B

Again, a lot of the stuff that we saw um in the previous application type.

B

um The custom field, information from the page that we entered that data in again going back to the workflow. So in the workflow steps here, we've got three steps. Each one has well this one has two action items in it: they've got permit issuance with one action item and then inspections.

B

So the system uh as we'll get into with more details at a later time, has a way to create inspections from um from intergov. So when we get an inspection request, these inspections should ideally be all in here and if an inspection isn't required, you can delete or skip that inspection see the little uh ampersand here, we're not to understand with the dots here, um but going back to you know the workflow, so we would have to you know, confirm our application is complete, so we'd check that off.

B

um If we weren't ready to do the review, yet we would click save. But what's um what would happen is the on the css side of of the system. The applicant would see okay, they've confirmed my application is complete and they're currently in reviewing it.

B

So the different um symbols that you see here this one was a check. So that one is just a simple generic action, where you check that that thing has been completed, this one here is a different type of application or a different type of review. It's the workflow action review. So in this case this is going to create an electronic or e-review, and so here we show that it's going to be sent to various uh groups or inter departments or outside agencies.

B

So we created a syste it's so that the plan can be sent to those all of those groups.

B

And if we want to add another group that we don't have on the list, we can add them from the the additional option add option here.

B

If we want to delete a group- and we say: oh, we don't need west coast consultant code consultant to review and we can delete that.

B

We don't need the school district to review it to delete that. So um you can go through that when you get to this step and and determine who needs to review this application um and then after you've done that, you would make sure that you have. The current status is currently in review. The different statuses you could pick are approved and review requires resubmit. So, depending on how the how the review goes, we could change the status here.

B

The start date would be in this field. So if we want to put today and then the due date for this item would be.

B

December 13th or december 6 that whatever you need to put we'd, add that here and then from there you would click create. So we've confirmed that we have a start due date and then the appropriate people that need to review it are in below here. Then we would click create.

B

And so then that creates an electronic review.

B

That was sent to all of those parties, so everyone here should have gotten or will get an email or what once the system is live, we'll get an email to say.

B

You've got a new application that you'll need to review and you'll be able to open it in intergov or excuse me in blue, blue beam and blue beam is a basically a pdf viewer that you can mark up and um let's see, I'm not sure if I have any of that accused as an example right now, but um but that's basically, what will happen is they'll get the link to the studio session or the blue beam studio session, and then you can open that up and mark it up and say requires changes revised to show structural details or whatever comments that you would want to input on the plan and mark it up.

B

So, but that's something that we'll get into, I think in a another time, but just so you know that this is kind of how it works. Is the plan review? The e-review happens in this step, and this is where they would get the um the file to review and mark it up and submit comments back to the building. In this case,.

G

David, can I ask you a question.

C

G

On fees, I noticed that, like engineering fees are collected, fire fees are collected. Are we now collecting planning plan check review fees as part of this process? So we don't have to keep doing this separately on our own yeah.

B

We we have plan planning, plan, check fees as a fee type, so yep, wonderful,.

C

Thank you, uh-huh.

B

C

Let's see right back, let's see.

B

All right, so we must have cleansed the system because I just searched adu, and this was only when it came up. So um this is the one I just created, so I can click on that again. So obviously, as we get more applications in the system and we search for basic permits, there will be a lot more in the system than just the one that was just created.

B

But again going back to the workflow for this this record here.

B

um Currently it's in review, it's been routed to the other departments.

B

They'll mark it up and if they need to resubmit, they'll resubmit changes, then the afghan will be notified, uh as you saw on that screen.

B

It says right now, yuri so once we get through all department reviews, we would change the sas to requires resubmit if it. If there were changes that were needed, and so then they would have to resubmit. The plan.

H

B

So yeah you can't finalize it until you get through this action item so.

B

After they've resubmitted it we would change it. If it's ready to go, it gets re, resent out as an e-review and it gets approved. Then we would update it there and then click save.

B

Oh, this is not a working day.

B

I mean I didn't see. Oh.

F

B

All right we'll skip this one.

B

All right so actually going back to this example, so we require that they resubmit. um So it creates a second version. You see here version two, and so um once it was required to resubmit, we would have to create the new.

B

um The new e-review, and so um that's when we would reroute it to the other departments.

B

B

All right, albert I'll, let you uh work through how this stuff gets completed.

B

Or you just click.

B

B

H

David, try going in there or refreshing it now.

H

Watch that so on the review portion, I just tried going in the same one, and I just went in there and just skipped all of them or deleted a few and just approved one to be able to move forward on it.

H

Let's see, review.

H

C

C

B

B

That's cause you're, ready.

B

Or you can, uh if you want to share your screen and review it, because it's not letting me edit it now.

H

H

So within the workflow um and it's kind of where I got caught up as well.

H

The application was complete, we can just go in here and, let's just say, just delete everything just to move forward.

H

Yeah, okay, go and we'll go in and say: west code has approved it we'll update it.

H

Same thing with engineering, the road conditions, or they said uh not required and now we'll create and then from here pretty sure we can just click this and.

H

Okay: let's go back.

F

It's all complete.

H

Okay, so from here after it's been through all the departments and everybody's happy and they've sent the approvals. um We can go back to the summary here and it's saying that it's five percent complete so.

H

Within the workflow, it's still showing review.

H

Again, the fees will auto populate.

H

H

H

Sorry, david, I think from here I got lost.

F

H

So it's still showing that I mean.

F

A

Are you just trying to come finalize and complete out that top step.

H

A

um So, where it says, review in the blue there's that little top portion, the three dots to the right, should allow you to say that this review passed or.

H

Failed. Thank you.

H

And then from here we can move on to issuing the permit after the fees have been paid.

B

Right and that print button should issue the show the permit.

F

H

B

So that's the permit, um it doesn't have the address because we didn't have one for this application, but you know.

H

F

B

That, as an example.

H

Okay and then, from here after the permit's been issued.

H

Then we can move on to the inspections and, of course, for an adu um wow. You can allow all these inspections to be on here and then as we go, we can delete the ones that we don't need, or the inspectors can go through their files and delete.

H

The ones they don't need, and so once you go through the processes of all the inspection types.

H

We would need to go through all these to close them out in order to finalize complete this permit.

H

And then from there, so the applicant through css, is able to go in and request their inspections um and also cancel inspections and the way the system is set up. Now um it's really not set up through, uh like a gis or through gis. It's based on the number of inspections to where it's going to balance the inspectors workload, and so you can go in here and just skip.

H

So yeah, that's the permit process.

H

We can go through and, let's go to add another permit, um so go back to we'll add a new permit and we can do let's just say over the counter permits.

H

The one recently that was worked on was a mechanical, so we're kind of getting away from the specific as far as it being a mechanical. It's just going to be a mechanical permit, electrical permit plumbing permit, and so we can go here. uh Let's just go, for example, uh mechanical permit work, class change out our new, um so just do a gc change out um again the required fields are highlighted, and these will auto populate.

H

So this here's, where I tell you if it's a commercial residential um with residential.

H

So good thing about the contact, is you know if you're able to do owner builder? This is kind of what we have set up for now as a required field, uh applicant contractor and owner. So here we'll just go ahead and do all of them.

H

H

H

Here's what would uh so for changeouts, obviously I I need to go in and delete all this and just put the cf1 our alt forms. This is mainly for just a mechanical new permit, um so we can go through and just you know for now, just to move.

H

And so for here uh here's the fees, fees auto populate so depending on whether it is a residential or um commercial we can go in and just we can add ms mep commercial, simple or complex.

H

If you go scroll further down we're going to go with, you know, we can just add that to it and it'll just auto fill it in and this is you know, your permit will be ready from there.

H

And so from here it's going to tell us that everything is okay, but it's not liking the contacts uh so required certification not found. So really we can't go in there without having for a contractor uh having it the certified contractor. That's that's in here, so I tried going in there and you know I'm not qualified to to pull this permit under that license, so uh we'll probably have to we'll go in there and have to probably adjust that for owner builders.

H

But um after that's fixed it's to still pop up. You can go to finish and that's where it will create the.

H

The permit number um and then take you back to the same.

H

H

Just like this, and those would be assigned to these are like the over-the-counters would be assigned to the permanent technicians for processing.

H

H

And this yeah, that's it.

H

So we'll just keep training on it for the permatex in our division, we'll just uh keep training on it and as we go we'll work out, the kinks.

H

B

Glenn, did you have a question.

D

No, that was from way back raised. I don't know how to turn it off. Oh there you go. Thank you.

B

All right so um anyway, that's the training session. Today we wanted to give you an introduction to it really just to get used to the interface, um because it's it's gonna, be an adjustment. It'll, take time, it'll take uh all of us getting used to you know having this new system set up and using it and um knowing where to go and how to get through each of the different screens and where to direct members of the public and, as I said, we'll get into the css training another time.

B

But we wanted to give you an introduction to the intergov system, the system that we'll be using on the staff side of the the program so that we.

B

We start to familiarize ourselves with it, and um you know, as we get closer to launch date, we'll be comfortable with it and uh we'll be ready to go.