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From YouTube: San Bruno City Council Meeting September 14, 2021 6a. Human Resources Software Services
Description
San Bruno City Council Meeting September 14, 2021
6a. Human Resources Software Services
A
We're
going
to
move
on
to
item
number
six
conduct
of
business
item
a
adopt
resolution
authorizing
the
city
manager
to
execute
a
contract
with
government
jobs.com
inc,
doing
business
as
neogov.
I
believe
for
human
resource
software
services
and
the
amount
not
to
exceed
222
7718
for
a
term
of
36
months
with
an
annual
renewal
option.
B
B
This
is
a
funded
project
that
we
presented
to
the
city
council
during
budget
season,
and
now
we
have
selected
the
vendor
and
we
are
ready
to
execute
and
begin
implementation.
And
so,
while
another
effort
is
not
a
part
of
this
presentation,
I'll
just
take
the
opportunity
to
tell
the
city
council
and
the
public
that
another
one
of
those
technology
improvement.
Efforts
is
hard
at
work
and
that
is
developing
a
new
website
for
the
city
of
san
bruno
and
our
and
our
city
website.
B
That
will
not
just
be
the
public
facing
website
but
understand
a
lot
of
the
digital
services
that
we
can
provide
to
residents.
So
that
project
is
past
the
stage
of
this
project,
because
that
project
has
been
approved
as
an
implementation
status,
and
then
this
one
is
sort
of
next
on
its
fields,
and
so
this
presentation
will
be
given
by
jennifer
brazile,
our
assistant
city
administrator.
B
C
Thank
you,
city
manager,
good
evening,
mayor
and
members
of
the
council
staff
proposes
implementation
of
workforce
management,
software
to
support
city-wide
personnel
administration,
applicant
tracking
and
hiring
physician
control
benefit,
administration,
lead
management,
time,
entry,
payroll
and
employee
cell
service.
The
city
is
in
need
of
a
system,
that's
capable
of
integrating
with
any
future
enterprise
resource
planning
system.
The
city
may
select
for
financials
in
the
next
few
years.
As
the
current
system
was
implemented
in
2007
and
is
approaching
its
end
of
life,
the
vendor
has
replaced
eden,
which
is
our
current
system
with
the
new
product.
C
The
city
plans
to
replace
eden
over
the
next
two
years
with
a
relevant
erp
to
address
current
and
evolving
needs.
A
financial
system
will
need
to
cover
the
general
ledger:
purchasing
accounts,
payables
accounts,
receivables,
utility
billing
cash
sharing,
project,
accounting,
capital
assets,
member
management
and
budgeting.
B
C
So
why
are
we
changing
now?
The
city
currently
does
not
have
a
workforce
management
system
or
a
human
resource
information
system.
We
currently
utilize
a
simple
online
applicant
tracking
system,
which
offers
application,
acceptance
and
limited
capability
for
data
analytics
for
candidate
communication
and
outreach
capabilities
without
a
human
resource
information
system.
Our
data
is
stored
on
a
variety
of
spreadsheets
and
paper
files
and
through
the
existing
erp,
which
manages
the
payroll
function.
While
there
have
been
upgrades
over
the
last
15
years,
the
software
is
antiquated
and
requires
a
great
deal
of
manual
processing.
C
The
time
and
resources
needed
to
coordinate
the
manual
workforce
management
and
parallel
city-wide
are
tedious
and
inefficient.
Modernizing
our
business
processes
will
better
utilize
our
limited
resources
and
focus
our
time,
energy
and
organization
by
talent
on
meaningful
work.
The
human
resources
department
sought
out
vendors
over
the
last
few
years
that
can
provide
a
workforce
management
solution.
C
C
The
recruitment
selection
module
is
an
applicant
tracking
software
suite
providing
tools
to
help
us
recruit
and
hire
quality
candidates
that
support
compliance
reporting.
The
software
integrates
with
governmentjobs.com,
which
you
may
have
heard
of
because
it's
the
largest
public
sector,
specific
job
board
in
the
u.s.
It's
designed
to
help
attract
quality
candidates,
help
us
hire
faster
and
save
on
advertising.
C
Governmentjobs.Com
opens
the
door
to
access
to
30
to
90
million
job
seekers
and
direct
links
to
social
media
posting
and
automated
screening
tools
of
qualified
applicants.
The
system
provides
a
name
for
enhancing
communication
through
text
messaging,
online
scheduling
and
even
electronic
job
offers
and
applicant
self-service
portal.
With
an
integrated
background
check
process.
C
The
onboarding
feature
allows
selected
candidates
to
learn
all
about
the
organization
prior
to
their
first
day
of
work.
The
newly
hired
employee
can
review
policies,
learn
about
the
culture
through
videos,
pictures
personal
employee
statements.
They
can
meet
their
mentor
or
buddy
to
feel
connected
more
quickly
and
get
up
to
speed.
New
employees
can
learn
about
projects
and
job
expectations,
organizational
values
and
goals,
review
posted
articles,
find
resources
and
begin
their
new
hire
paperwork
at
their
leisure.
C
So
e-forms,
as
we
activate
to
a
more
automated
work
environment
due
to
pandemic
e-forms
support
a
variety
of
paperless
work
process,
complex
routing
approvals
and
workflows.
Virtually
the
system
allows
us
to
design
and
assign
custom
forms
that
are
processed
online
and
electronic
signatures.
We
can
develop
customized
forms
and
workflows,
and
these
forms
can
be
customized
and
stored
through
yoga.
Secure
cloud
informs
can
be
used
for
assigning
critical
policy
updates
and
other
urgent
documentation
for
electronic
acknowledgement
for
employees.
These
systems
track
all
forms
of
processes,
ensuring
timeless
communication
and
compliance
with
automated.
C
So
the
employee
self-service
feature
provides
a
transparency
that
our
employees
need.
They
can
see
the
status
of
their
all
of
their
transactions,
their
history
and
everything
that
impacts
their
employment,
helping
to
drive
accountability
through
notifications
and
reporting.
The
system
enables
our
employees
to
self-initiate
processes
and
they
can
begin
their
open,
enrollment
actually
at
their
leisure
and
ease
and
initiate
any
changes
that
need
to
be
done
through
their
mobile
device.
C
The
perform
module
allows
us
to
customize
performance
management,
meeting
the
needs
of
our
unique
workforce
from
police
department
or
fire
department
or
community
services,
and
all
of
our
internal
service
departments.
The
system
allows
us
to
build
unique
tools
to
track
employee
performance
and
provide
constructive
feedback
to
internet's
workforce
productivity
and
morale
by
integrating
department
objectives
and
individual
performance
metrics,
we
can
drive
business
continuity.
C
C
Pairing.
The
performance
process
with
training
will
help
to
ensure
that
employees
not
only
see
their
strengths
but
also
know
how
they
can
begin
to
improve
barriers
that
they
need
more
support.
You
can
utilize
the
system
to
better
plan
for
the
future,
with
dashboards
to
measure.
Workforce
planning
needs
across
all
of
our
departments,
with
detailed
information
on
the
organizational
organizational
capacity
of
our
workforce
and
the
opportunities
for
continued
growth
and
development.
C
B
C
The
module
allows
us
to
create
our
own
courses
where
we
can
add
quizzes
and
word
powerpoint
adobe
acrobat.
We
can
post
online
videos
and
and
create
a
lot
of
our
own
content.
Courses
can
be
grouped
into
learning.
Plans
for
employees
and
tied
to
performance
goals
learn
tracks
the
city's
navigated
training
content,
reducing
our
risk
by
developing
trackable
courses,
as
well
as
offering
license
and
certificate
renewal
reminders.
C
C
The
core
human
resources,
such
as
payroll,
benefits
and
timekeeping,
are
within
the
hres
function
of
neogua.
It's
the
central
hub
for
employee
records,
salary
benefits,
administration
and
workforce
data
that
are
all
stored
in
the
cloud.
This
module
makes
it
possible
for
employees
to
view
and
update
their
information
online,
including
their
paycheck
steps,
direct
deposit
information,
payroll
deduction,
time
off
balances,
benefit
elections
and
and
more
all,
virtually
employees
can
track
their
hours
worked
with
online
timesheets
and
approval
workflow.
C
They
can
add
their
predefined
hours,
slapped
in
and
out
from
a
mobile
device,
and
the
system
supports
our
complex
payroll
needs
with
the
capability
to
manage
retro
case
future
dating
from
safety
requirements
and
our
multiple
unit
contracts.
The
system
ensures
we
maintain
compliance
with
the
changing
payroll
laws
and
integrates
easily
easily
with
our
general
ledger
and
accounting
suite.
The
system
is
configurable
to
meet
our
complex
union
agreement,
needs
and
requirements,
and
sets
up
parameters
to
reduce
human
errors.
C
C
We
would
work
with
yoga
to
gather
all
the
relevant
documents,
rules,
process,
descriptions
and
in
order
to
to
prepare
so
that
would
take
about
a
month.
The
second
phase
would
be
that
configuring,
the
plan,
so
it
would
be
putting
together
our
our
benefits
and
payroll
and
time
and
attendance
functions.
A
E
So,
thank
you
very
much
for
the
for
the
for
the
presentation.
I
had
sent
one
question
in
advance
and
I'm
just
gonna
just
summarize
it
really
fast,
because
because
a
great
answer
was
already
sent,
but
I
just
want
to
summarize
it
for
the
for
the
public
who's
watching.
You
know
this
as
we've
just
seen
in
the
presentation.
E
The
purpose
of
this
system
was
to
manage
all
these
all
these
various
processes
for
employees
and
I
had
asked
if
there
was
any
potential
of
using
the
system
to
organize
and
streamline
our
process
for
appointing
citizens
to
our
commission's
boards
and
committees,
because
we
know
our
processes
we
have
in
place
for
that
are
fairly
antiquated
and
the
the
answer
that
came
back
was
that
we
have
that.
That
actually
is,
that
is
not
part
of
this,
but
it
is
part
of
the
agenda.
E
E
We
deployed
similar
systems
at
my
own
workplace
several
years
ago
and
it
provided
nearly
instant
improvements
in
efficiency
and
although
the
the
city
here
is
actually
approaching
a
little
bit
better
by
having
one
system
handle
all
of
these,
rather
than
a
a
mismatch
of
a
few
different
systems,
which
is
what
my
company
decided
to
do
so
I'm
pleased
just
to
see
this
moving
forward.
Thank
you.
C
So
we
did
look
at
other
systems
when
we
initially
looked
at
this,
because
we
do
have
cal
ups
for
applicant
tracking
if
we
were
only
looking
at
performance
or
applicant
tracking.
If
I
agree
that
I
I
think
this
the
cost
would,
it
would
have
been
probably
something
that
would
have
prohibited
us
from
moving
forward.
C
The
the
cost
advantage
of
being
able
to
have
one
system
also
incorporate
payroll,
and
the
complete
workforce
management
system
actually
made
this
the
the
value
much
greater
for
us,
because
we
are
looking
at
a
down
the
line
of
complete
erp
and
this
all
of
the
different
modules.
The
value
of
all
of
the
different
modules
covered.
Much
of
what
we
needed
internally.
D
Okay
and
then
also,
I
was
curious
about
the
impact
to
our
very
small
I.t
department,
and
will
there
be
an
additional
workload
for
them
or
because
this
is
a
cloud-based
solution?
Do
we
anticipate
that
the
vendor
will
handle
all
support
tickets
and
any
installation
issues
or
you
know
anything
related
to
employee
adoption?
C
C
C
D
Right
and
then
in
terms
of
training-
because
I
know
you
know
in
my
profession-
I've
rolled
out
a
few
different
systems
and
training
is
always
a
hiccup
where,
if
it's
not
adequate,
you
know
employees
struggle
with
adoption
and
ultimately,
projects
fail,
because
it's
it's
too
hard
to
learn
a
new
system
or
you
know
it
takes
too
long.
So
you
know
what
what
sort
of
training
is
included
with
the
with
the
contract
that
we're
approving.
C
So
newcap
does
offer
training,
but
they
also,
if
you
notice
in
the
report,
there's
a
transition
in
terms
of
pricing.
So
the
first
year
has
a
lower
price
in
the
second
year.
There's
a
an
increase
price
until
there's
sort
of
the
system
is
ramped
up
until
we're
sort
of
fully
operating,
and
I
think
from
my
understanding,
yoga
sort
of
expects
that
there
will
be
time
for
employees
to
truly
get
acclimated
to
fully
understanding
and
utilizing
the
system,
but
they
provide
a
variety
of
training
options
for
staff.
D
F
Yeah,
those
are
great
questions.
So,
first
of
all,
I
just
want
to
congratulate
staff
assuming
this
moves
forward
tonight.
This
should
make
your
jobs,
hopefully
a
lot
easier,
and
I
know
how
exciting
it
is
to
get
a
new
system.
My
questions
might
be
for
the
city
attorney.
I
just
wanted
to
ask
in
reviewing
the
contract
whether
the
cost,
I'm
sorry,
whether
the
information
shared
with
a
third
party.
F
F
D
F
A
So
we
don't
have
to
they
don't
have
to
print
26
times
a
year,
paychecks
or
stubs,
because
obviously
they
can
look
it
online
and
also
I
saw
under
the
osha
so
that,
therefore,
I'm
understanding
too,
that
certificates
can
be
within
the
employee
file
if
there
are
programs
or
requirements
that
have
to
be
maintained.
That
can
be
also
within
this
system
and
keep
track
to
remind
you
of
those
things.
Is
that
correct.
A
Okay,
so
all
that's
viable,
and
then
I
like
council,
member
salazar,
I
was
a
little
concerned
on
the
the
training
in
the
I.t,
but
council
member
salazar
knows
better.
I
think
it
is
one
of
those
things
anything
new
sometimes
is
is
unique
and
I've
rolled
out
a
system
from
the
hr
area
and
when
you're
not
used
to
it,
it
sometimes
just
takes
a
little
tlc,
but
hopefully
if
they
have
the
resource
from
the
the
vendor.
A
That
would
be
very
much
appreciated
and
I
just
think
that
it
would
when,
when
something
like,
this
change
gets
rolled
on.
Obviously
it's
it's.
It's
efficient,
it's
effective
and
again
just
just
assisting
all
those
to
get
up
to
speed
and
feeling
comfortable.
So
if
there
are
any
other
questions
or
comments
from
council
and
I'm
not
seeing
any
members
of
the
public,
so
this
is
a
action
item.
It
is
a
resolution.