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From YouTube: Senior Moments: "Hearing Loss Part 1"
Description
Senior Moments: "Hearing Loss Part 1: Options Beyond Hearing Aids"
San Bruno Cable TV
February 2011
A
B
Number
of
years
ago,
my
father
and
I
went
to
visit
my
sister
and
her
family.
Well,
we
were
all
sitting
around
chatting
and
my
father
was
telling
one
of
his
great
stories
and
when
he
finished
at
the
lull
in
the
conversation,
somebody
else
would
speak
up
and
then
just
as
though
he
they
hadn't
spoken,
he
would
start
telling
another
story
and
I
thought
this
isn't
like
him
what's
going
on
and
it
dawned
on
me
as
a
dad.
Are
you
wearing
your
hearing?
Aid
and
his
eyes
got
big
and
he
looked
guilty.
B
You
know
the
look
and
he
said
no.
Well,
everybody
in
the
room
thought.
Oh
no
wonder
so.
We
put
in
his
hearing
aid.
He
was
like
a
different
person,
we're
going
to
talk
to
a
woman
who
wants
people
to
know
that
she's
hard
of
hearing
my
guest
today
is
raging
castle
of
the
organization
for
hearing
loss
and
what
is
the
name
of
that
organization?.
C
Hearing
loss
association
of
america,
and
how
did
you
get
involved
with
this
organization?
Well,
actually,
10
years
ago,
I
got
the
flu
for
four
days
and
then
it
turned
into
meningitis
and
so
I
went
into
a
coma
and
when
I
got
out
of
the
coma
I
couldn't
walk,
I
couldn't
eat,
I
couldn't
even
remember
my
grandchildren's
names
and
then,
of
course,
I
lost.
My
hearing
is
that.
C
It's
the
largest
disability
in
the
United
States,
there's
what
they
say
now:
38
million
people
with
hearing
loss.
It's
really
an
invisible
disability.
You
don't
realize
how
many
people
actually
have
it,
because
you
can't
see
it.
We
all
think
it's
an
old-age
thing
or
a
senior
thing,
and
actually
it's
only
a
third
of
that
38
million
that
are
over
60
for
the
other.
Third,
our
children
and
the
other
third
are
middle-aged.
Now.
B
C
C
C
They
don't
work
red
crosses,
but
I
wish
we
could
get
to
that
point
where
we
think
of
them
as
the
same
hearing
aids
take
a
long
time
to
get
used
to
you
need
to
keep
it
in
your
ear
as
many
hours
as
possible
when
you
first
get
it
and
wear
it
all
the
time
you're
awake
after
that,
because
it
isn't
like
glasses,
it
doesn't
just
let
you
hear
it
has
to
work
with
the
brain,
and
so
you
have
to
have
time
for
the
brain
to
adjust
to
this
new
hearing.
So.
C
C
This
is
a
wonderful
device,
they
have
a
telephone,
that's
called
the
CapTel
telephone
and
what
it
does
is
it
has
a
screen
here
so
that
you
can
read
what
the
person
is
saying
now.
This
doesn't
work
for
me
because
my
hearing
loss
is
is
so
severe
and
it
doesn't.
It
isn't
loud
enough
for
me
to
use
and
also
with
that
small
screen,
it's
really
kind
of
hard
to
to
read
it
with
the
web.
Cattail
it's
on
the
computer
and
all
you
do.
C
Is
you
dialing
your
phone
number
and
you
dialing
the
number
you're
going
to
be
calling
your
phone
rings.
You
pick
it
up,
then
the
phone
will
ring
for
the
other
person
when
they
pick
it
up.
You
can
read
on
your
computer,
everything
that
they're
saying
and
you
can
make
the
font
larger
and
for
me
it
helps
I
can
hear
on
the
phone
pretty
well,
because
I
have
a
pretty
good
phone
from
from
Oakland,
but
what
doesn't
work?
Our
numbers
people's
names?
If
someone
has
an
accent,
someone
talks
too
fast.
C
C
Do
and
I'll
tell
you
this
is
why
hearing
loss
association,
save
my
life
and
that's
what
so
many
people
say
when,
when
you're,
when
they're
asked,
because
we've
learned
coping
skills,
we've
learned
about
devices,
it's
just
such
a
support
group
and
just
being
around
hard
of
hearing
people.
I
love
all
my
hearing,
friends
I
do
they're,
wonderful,
they're,
so
supportive
and
my
family
too,
but
being
around
my
heart
of
hearing
friends,
we
all
get
it.
C
If
you
understand
what
I
mean
so
we're
in
a
restaurant
and
one
person
can't
hear
we
all
stop
until
we
get
to
a
situation
where
everybody
can
hear
correctly,
and
so
this
organization
is
really
really
fabulous.
What
exactly
is
looping
looping
is
a
wire,
a
continuous
wire.
It
can't
have
anything
interrupting
it
and
it's
connected
to
a
transmitter
and
a
receiver,
and
it
can
be
as
small
as
this
one
around
my
neck
and
attaches
to
the
pocket
talker
and
the
the
microphone.
But
it
also
can
be
all
the
way
around
the
room.
C
But
if
you're
embarrassed-
and
you
can
just
turn
that
switch
on
and
you'll
be
able
to
hear
perfectly
clear,
clear
speech
on
a
microphone.
So
if
it's
in
City,
Hall
and
the
council
are
talking,
you'll
be
able
to
hear
every
microphone
now,
Europe
is
almost
totally
looped.
Taxicabs
can
be
looped.
Doctors,
offices,
pharmacies,
banks
and,
and
almost
all
the
historical
places
in
Europe
are
looped.
C
C
If
the
second
or
third
time
I
do
not
hear
seven
o'clock,
then
I
ask
the
person.
Can
you
say
that
in
a
different
way,
I'm
not
getting
that
word
and
that
usually
works?
It's
just
really
silly
I
mean
some
people
will
say
you
have
selective
hearing.
Some
words
will
come
through
one
day
and
won't
come
through
another
day,
and
so,
when
someone
says
2l,
you
have
selective
hearing
it's
because
you
might
be
more
tired.
C
There
might
be
all
kinds
of
reasons
why
you're
not
hearing
another
thing
that
I
learned
is
that
hearing
loss
makes
you
a
lot
more
tired.
Twenty
percent
more
tired
than
you
are
normally,
and
so
that
made
me
feel
good,
because
I
get
really
tired
because
of
meningitis
but
I'm,
realizing
that
the
hearing
loss
is
also
causing
it's.
B
C
Do
they
do
it?
Well,
we
actually
have
a
little
sheet
that
we
give
hard
of
hearing
people
on
one
side.
It
says
hearing
loss
if
you
have
a
hearing
loss.
This
is
how
you
cope
on
the
other
side.
It
says
if
you're
a
hard,
a
herring
person.
This
is
how
you
cope,
and
you
need
the
person
to
look
at
your
face
to
not
put
anything
in
your
mouth,
not
talk
while
you're
eating
a
cigarette.
C
Hopefully
nobody,
smoking
pencil,
somebody
with
a
beard
or
a
mustache
is
harder
to
read
their
lips
and
lip
reading
is
really
really
hard.
But
if
you
look
at
the
person's
face
and
talk
a
little
bit
slower,
not
like
this,
if
that
would
drive
everyone
crazy,
but
just
a
little
bit
slower,
I
talk
really
fast
and
then
I
ask
all
my
friends
to
talk
slower.
So
it's
hard
to
do
if
you're
not
used
to
talking
slowly
I
had.
B
C
Actually,
it
can
happen
either
way.
I
do
talk
louder
and
I
didn't
want
my
family
to
go
like
this
when
I
was
talking
louder
or
this
or
any
other
signals.
So
we
came
up
with
this
signal
long
story
behind
this
signal,
so
we
came
up
with
this
signal,
so
any
of
my
friends
that
do
that
or
my
family
I
know
that
I'm
talking
too
loud,
but
it
happens
either
way
either
you
talk
too
soft
or
you
talk
too
loud.
It
can
happen
both
ways.
Okay,.
C
I
really
wish
there
wasn't.
I
really
wish,
like
I
said
before
people
would
think
of
hearing
aids
as
glasses
and
be
able
to
let
people
know
that
they
have
a
hearing
loss
because
I
want
them
to
know
or
otherwise,
I
think
I'm,
rude
or
dumb
I've
had
people
to
think
I.
You
know
she
didn't
answer
that
and
I
didn't
know.
They
said
anything
to
me,
but
I
have
a
friend
that
needed
a
hearing
aid
and
she
would
not
get
one.
C
We
went
out
with
two
other
couples
and
all
of
us
were
telling
her
that
she
couldn't
hear
and
she
kept
saying
I
don't
want
to
wear
a
hearing
aid
that
means
I'm,
80
years
old,
and
so
even
her
boyfriend
was
was
really
trying
to
convince
her.
So
I
do
think
there
is
some
shame
and
I
wish
that
it
would
go
away.
You.
B
C
We
actually
have
two
meetings.
The
first
one
is
the
first
Wednesday
of
every
month,
except
for
july
and
august.
We
are
all
volunteers,
so
we
like
to
get
a
little
vacation
and
we
show
20
to
25
devices
and
actually
what
a
person
can
do
is
they
come
in
fill
out
an
application
as
to
where
they're
having
hearing
loss
trouble
and
then
we
demonstrate
these
devices
and
then
we
work
with
them.
A
C
Then
we
have
another
meeting,
the
first
Monday
of
every
month
except
for
july
in
august,
and
this
is
for
all
of
our
members
to
come.
We
have
fabulous
speakers
on
every
topic
that
would
be
necessary
for
people
with
a
hearing
loss
and
it's
a
great
place.
We
have
about
60
people
40
to
60
people.
We
have
81
members
and
it's
just
a
great
place
to
go
and
be
around
other
people
that
have
a
hearing
loss,
learn
something
I've
been
going
out
for
nine
years.
Every
month
and
I
learned
at
least
one
thing
new.
C
Every
time
I
go,
it's
just
a
great
organization.
How
much
do
all
of
these
activities
cost
well
coming
to
our
meetings
are
free.
If
you
would
like
to
join
our
organization,
it's
$15
for
the
support
of
the
chapter
and
$35
for
a
person
to
join
national
with
national.
You
get
a
fabulous
magazine
every
other
month
that
talks
about
topics
that
are
just
really
appropriate
to
hard
of
hearing
people.
I
read
it
cover
to
cover,
and
then
you
also
get
a
newsletter
from
California.
C
C
We
know
it's
a
numbers
game
and
she
is
really
disappointed
that
she
has
to
say
10,000
when
there's
38
million
people
that
have
a
hearing
loss
and
she
knows,
there's
a
lot
more
people
in
the
chapters
than
10,000.
So
we
encourage
all
of
our
members
to
join
national
first
and
then,
if
they
can
give
the
fifteen
dollars
for
our
newsletter
and
refreshments.
That's
fine!
What
is
the
nearest
chapter,
local
chapter,
San,
Francisco
or
redwood
city?
We
would
really
like
to
start
another
chapter
in
San.
C
Mateo
well
met
sama
tales,
okay,
but
burlingame
san
bruno
south
city.
That
area
is
a
little
too
far
for
people
to
go
to
redwood
city
and
a
lot
of
people
do
not
like
to
go
into
san
francisco.
So
if
anybody
is
watching
or
contacts
you
please
have
them
get
in
touch
with
me,
and
I
can
tell
them
how
to
start
a
chapter.
It's
very
easy.
They
don't
have
to
know
anything
just
would
have
the
desire
to
start
a
chapter
up
here
are.
C
Quite
a
few
actually
there's
one
that
will
let
light
flash
when
the
doorbells
ringing
or
when
the
telephone
is
ringing.
If
people
have
babies,
they
can
put
a
baby
monitor
by
the
baby
and
attach
it
to
this
system.
I
have
an
alarm,
that's
actually
a
smoke.
Detector
smoke
detectors
are
really
hard
for
her
hearing
people
because
they're
usually
in
the
wrong
decibel.
So
you
can't
hear
them.
There's
two
alarm
clocks
that
are
out
on
the
market
that
can
attach
to
any
smoke
detector
that
you
have
in
the
home.
C
A
C
B
C
They
probably
will
need
the
divide,
the
phone,
they
probably
will
need
the
device
for
the
restaurant,
because
the
telephone
television-
oh
there's
another
great
one-
for
the
television
there's
a
couple
of
really
good
ones.
The
one
I
use
that
works
the
best
for
me.
It's
two
hundred
dollars,
so
they're,
relatively
a
good
price
and
I,
actually
sit
on
it.
It
is
a
loop
like
this,
but
it's
in
a
cover,
so
I
sit
on
it
and
I
actually
can
hear
almost
every
word
really
really
clearly.
Well.
B
A
What
are
you
doing
here,
you're
John
McEnroe
here
to
get
my
dog
mover
I-
would
never
do
that
to
my
dog,
you
cannot
be
serious.
Neutering
is
good
for
his
temper.
It's
the
most
important
thing
you
can
do
for
homeless
animals
did
you
know
that
shelters
have
to
kill
more
than
4
million
animals
every
year?
Just
because
there's
not
enough
good
homes
out
there.
I
can't
have
that
on
my
conscience.
Can
you
I
was.
A
A
San
bernal
cable
I,
like
that,
it's
the
same
people
at
the
counter,
oh,
and
they
also
know
me
by
name
I
like
that.
It's
a
local
business
and
it
keeps
the
money
in
our
community
I
had
a
problem
with
my
channels
and
I
called,
and
they
came
out
that
same
day.
I
didn't
even
have
to
sign
a
contract.
The
other
guys
wanted
me
for
two
whole
years
when.
C
B
B
D
Name
is
Glenn
Martin
I'm,
the
director
of
the
hearing
dog
program
at
San
Francisco.
Our
mission
statement
is
to
improve
independence
and
quality
of
life
through
highly
trained
Hearing
Dogs
we're
an
extension
or
a
continuation
of
a
program
that
started
30
years
ago
and
was
part
of
a
Humane
Society
in
San
Francisco.
We
turn
to
placed
over
800
dogs
with
people,
and
these
are
people
are
deaf
and
hard
of
here,
and
they
alert
them
to
daily
sounds
might
be,
the
doorbell
might
be
the
phone
etc,
but
they
also
improve
the
quality
of
their
lives.
D
And
that's
that's
a
big
part
of
it.
We
get
most
of
our
dogs
from
shelters.
We
get
our
dogs
from
shelters,
rescue
groups,
the
main
shelter
we
get
our
dogs
from
is
down
in
Fresno.
We
don't
look
for
any
particular
breed
of
dog.
When
we
look
for
a
hearing
dog,
we
really
look
for
temperament.
We
look
for
trainability
and
we
look
for
the
aptitude
that
it
takes
to
be
a
hearing
dog.
There
are
many
dogs
in
shelters
that
could
be
very
suitable
hearing
dogs.
Unfortunately,
some
of
the
shelter's.
D
This
is
a
real
downside
to
things
but
have
about
an
80%
euthanasia
rate.
That
means
eight
out
of
ten
dogs
who
go
into
that
shelter
never
come
out,
and
so
we
feel
wonderful
when
we
can
rescue
these
wonderful
dogs
and
train
them
to
be
hearing
dogs.
We
also
were
the
first
program
to
go
to
guide
dogs
for
the
blind
in
san
rafael,
because
we
were
having
a
hard
time
finding
larger
dogs
for
training.
D
We
went
to
them
and
said:
can
we
set
up
a
program
with
you
to
take
your
dogs
that
don't
make
it
as
hearing
dogs
I
mean
as
guide
dogs
and
retrain
them
to
be
hearing
dogs?
And
we
did
that
in
the
original
program
we
trained
and
place.
50
dogs
that
would
have
become
I
dogs
didn't
quite
make
it.
We
retrain
them
as
hearing
dogs.
So
that's
been
a
nice
supplement
to
our
program
and
we
really
value
the
working
relationship
we
have
with
guide
dogs
for
the
blind.
D
Most
dogs
drop
if
they
don't
make
it
as
an
assistance
dog,
and
this
might
be
a
guide
dog
or
you
know
a
service
dog
or
a
hearing
dog.
If
they
don't
make
it
it's
often
because
of
fear
or
aggression,
so
a
lot
of
the
tests
that
we
look
for
have
to
do
with
various
spheres
in
aggression.
So
we
might
open
an
umbrella
and
see
if
the
dog
backs
up.
We
might
do
a
smoke
alarm
behind
our
back
and
we
want
the
dog
who
runs
up
and
who
goes
to
see
what
it
is
and
is
curious.
D
So
we
want
a
very
confident
dog,
but
again,
not
one.
That's
aggressive
with
people
or
animals
only
about
one
dog
out
of
20
that
we
test
has
what
it
takes
to
be
a
hearing
dog.
It
takes
a
very
you,
know,
a
very
specific
type
of
dog
to
have
the
aptitudes
and
the
traits
that
we
look
for
it's
not
just
like
you
can
grab
a
dog
at
random
and
from
a
shelter
and
make
it
a
hearing
dog.
D
One
of
the
reasons
for
that
is
that
many
dogs
out
in
public
you
have
to
keep
in
mind
these
hearing
dogs
go
everywhere,
they're,
just
like
a
guide
dog.
In
that
sense,
they
go
on.
Public
transportation
am
I
right
on
the
bard
they're
on
the
bus.
They're
flying
on
planes,
they're
in
busy
malls
and
other
busy
activities
with
crowds.
This
has
to
be
a
dog
who
enjoys
that
and
many
pet
dogs
don't
enjoy
that
level
of
activity
and
they
might
be
fearful
of
it
not
be
having
a
good
time.
D
D
It's
a
game,
they're
running
back
and
forth
on
one
as
they
run
to
the
sound
there's
a
treat
waiting
as
they
run
back
to
the
person
whose
praise
and
another
treat,
and
they
go
back
and
forth
between
the
sound
and
the
person
and
to
them
it's
just
a
jolly
game
where
you
get
lots
of
treats.
Eventually,
when
a
hearing
dog
gets
into
the
home,
they
figure
out
that
the
person
they're
with
doesn't
respond
to
sounds.
D
We
might
say:
well,
they
know
they
don't
hear
it,
but
but
they
notice
that
the
person
doesn't
respond
to
myself
and
that's
when
a
hearing
dog
truly
becomes
a
hearing
dog,
that's
when
they
really
start
alerting
people
and
realizing
that
their
job
is
to
let
people
know
that
sounds
are
happening,
so
it
changes
from
a
game
to
a
job,
but
it's
a
job
they
enjoy
and
that's
the
important
thing
in
order
to
be
a
recipient
of
a
hearing
dog.
The
first
thing
is,
you
have
to
demonstrate
that
you
do
have
hearing
loss.
D
Typically,
it's
moderate
to
severe
hearing
loss
in
both
ears
or
severe
to
profound
in
one
ear.
Beyond
that
we
look
to
see.
Does
a
person
have
a
functional
hearing
loss
where
they're
not
going
to
hear
sounds
in
the
other
room,
for
example,
perhaps
they're
in
the
other
room,
and
they
don't
know
somebody
came
to
the
door,
and
so
we
asked
them
in
terms
of
what
sounds.
Do
you
miss
that
other
people
might
hear?
D
We
also,
of
course,
look
for
a
commitment,
a
commitment
to
the
dog
to
wanting
to
have
the
dog
do
well
to
caring
for
the
dog,
keeping
it
safe.
So
that
commitment
is
important.
We
also
look
at
their
home.
We
look
at
their
setup.
Do
they
have
a
fenced
yard,
that's
secure,
and
so,
if
a
person
has
the
commitment
they
have
the
hearing
loss,
they
really
will
take
good
care
of
the
dog
and
keep
them
safe.
We
generally
have
a
good
candidate
to
get
a
hearing
done.
My.
F
F
F
D
Man
just
wrote
to
us
and
told
us
that
his
dog
they
were
out
camping
in
the
High
Sierras
with
his
grandkids,
the
dog
alerted
him.
It
was
almost
dark.
They
looked
up
on
the
hillside,
with
a
flashlight
and
very
close
to
them
was
a
mountain
lion.
We
had
somebody
about
to
be
run
over
in
a
crosswalk
by
a
speeding
squad.
Car
and
the
dog
stopped
her
and
wouldn't
go
and,
as
she
backed
up
the
squad
car
came
past,
so
they
can
be
lifesavers
as
well
as
letting
you
know
about
daily
soundset
occurred.
D
B
F
The
grooming
cost
me
fifty
two
dollars
to
have
cele
groom
that
some
dogs
don't
need
grooming,
so
that
would
be
an
advantage
but
Matt
as
silly
doesn't
shed,
which
is
nice,
but
it's
up
to
the
individual
and
if
their
losses
is
severe
enough,
because
the
dog
does
really
help
and
it's
a
sense
of
security.
The
sense
of
security
that
no
one's
going
to
climb
up
my
balcony
and
enter
the
end,
the
apartment
with
its
dog
is
barking
and
it's
a
sense
of
security
and
it's
fun.
D
We
currently
have
a
waiting
list
of
about
a
year,
but
what's
happening
is
as
people
hear
about
us
more
and
more
people
apply.
This
is
great.
We
want
to
serve
the
need,
but
it
also
means
that
the
public
needs
to
find
out
about
our
program
to
provide
support
so
that
we
can
train
dogs
for
the
people
who
apply.
We
can
always
use
more
volunteers,
some
people
have
expertise
in
training,
dogs
and
perhaps
one
perhaps
they'd
want
to
be
a
foster
trainer
for
us,
a
volunteer
foster
trina.
D
They
would
enjoy
it
and
they'd
be
able
to
use
their
skills.
Perhaps
other
people
have
computer
skills
or
office
skills
or
perhaps
they're
good
at
marketing,
and
maybe
that's
their
field
and
they'd
like
to
give
us
some
assistance
in
that
way
or
maybe
grant
writers.
We
have
a
grant
writing
committee
of
all
volunteers.
Most
of
them
are
not
experienced
and
they'd
love
to
have
an
experience.
Grant
writer
be
part
of
that
committee,
so
any
expertise
that
someone
has
that
might
be
helpful
to
a
non-profit
program
like
the
hearing
dog
program.
D
We're
very
happy
to
talk
to
you.
People
can
help
our
program
personally
by
volunteering,
of
course,
but
they
can
also
help
us
through
financial
assistance.
If
somebody
wants
to
make
a
donation,
that's
always,
of
course,
for
a
non-profit.
That's
always
a
word.
We
have
a
number
of
other
things.
People
can
do
a
community
thrift
store
in
San
Francisco.
We
have
a
number
there
if
you
say
the
hearing
dog
program
and
you
take
it
there
and
they
sell
it.
D
They
give
a
percentage
to
the
program,
and
so
that's
like
a
donation
to
our
program
by
donating
things
that
you
don't
want
their
could
perhaps
be
resold
there.
We
also
have
a
car
donation
program.
It's
on
the
website.
We
also
have
a
giving
program
through
ebay.
So
if
somebody
sells
something
on
ebay
and
wants
to
designate
10
up
to
fifty
percent
of
the
sale
to
our
program,
that
can
be
done
or
if
you
have
something
that
you
want
to
specifically
put
on
ebay
to
be
sold
for
our
program.
That
can
also
be
done.
D
So
we
have
a
number
of
different
ways.
People
can
assist
us
besides
volunteering
or
making
a
direct
donation.
We've
had
wonderful
support
over
the
years
from
a
group
called
the
emblem
clubs,
the
california/nevada
Hawaii
Association,
of
emblem
clubs,
and
this
is
a
group
of
women.
It's
a
civic
group
and
they've
supported
our
program
for
years
for
20
years
and
they're
very
gung-ho,
and
they
have
provided
ten
to
twenty
thousand
dollars
a
year
and
support
to
our
program.
There
are
some
other
programs
that
do
that
as
well.
Some
other
civic
groups
that
do
it.
D
For
example,
the
quota
clubs
of
Mountain
View
Los
Altos,
and
the
quota
Club
of
cupertino,
the
cupertino
quota
international
just
did
a
whole
luncheon.
They
called
it
the
hats
off
luncheon
and
they
invited
the
whole
community
that
came.
There
were
150
people
there
and
the
whole
event
was
a
fundraiser
that
they
put
on
and
sponsor
for
the
hearing
dog
program.
So
you
have
to
really
thank
these
groups
of
people
who
you
know
have
been
so
supportive
of
our
program.
D
Well
without
them,
we
couldn't
do
what
we
do,
but
this
little
guy
in
my
lap
is
runner
and
runner
was
a
stray
as
most
of
our
dogs
were.
He
ended
up
in
the
shelter
in
Sacramento.
Nobody
ever
came
for
him,
so
luckily
for
him
we
went
in
and
tested
him
and
selected
him,
and
he
came
one
of
our
dogs
and
training
to
become
a
hearing
done
now.
Runner
didn't
make
it
as
a
hearing
dog
he
actually
in
the
beginning.
D
Had
some
dog
aggression
and
it
was,
it
would
have
taken
more
time
to
fix
than
we
had
being
a
trainer.
We
actually
had
used
him,
though,
he's
very
good
on
sound
work.
We'd
actually
used
him
for
demonstration
to
show
what
hearing
dogs
do
and
being
a
trainer
I
knew
I
could
fix
the
dog
aggression
issue.
So
I
adopted
him
myself
and
he
became
my
dog.
He
is
still
the
he's
six
years
old
he's
still
the
demonstration
dog
for
the
new
hearing
dog
program
and
he
enjoys
the
work
and
we
got
him
over
the
dog
aggression.
D
D
Good
boy,
you
might
say
well,
why
is
it
necessary
that
they
run
back
and
forth
so
many
times?
What,
if
you're,
taking
it
out?
What
if
you're
sleeping
initially
the
dog
may
not
wake
you
up,
and
so,
if
this
dog
is
trained
to
be
persistent
than
the
more
likely
to
do
their
job
properly,
you
know
I'd
say
the
majority
of
our
volunteers
that
have
come
to
our
program
over
the
years
have
come
in
because
of
their
love
of
animals.
D
You
know
they
love
dogs,
some
of
them
can't
have
a
dog,
and
so
you
know,
they'll,
say
I'm
coming
in,
for
my
dog
fix,
they
just
love
to
be
with
the
dogs
and
interact
with
them
and
help
with
the
training
and
socialize
them.
If
what's
interesting
is
less
people
come
in
because
of
an
interest
in
hearing
loss
or
disabilities.
However,
over
time
once
they
realize
what
these
dogs
that
they
love
do
for
people.
D
B
A
A
B
E
G
It
is
people
who
lose
their
hearing
as
they
are
getting
older.
There
are
some
people
in
the
class
who
had
hearing
loss
their
whole
lives.
Most
of
them
have
some
hearing
left.
Very
few.
Deaf
people
try
to
learn
lip-reading
as
adults.
If
you
are
listening
in
a
conversation,
you
need
to
receive
correctly
and
understand
about
fifty
to
eighty
percent
of
the
information
coming
your
way
as
your
hearing
loss
progresses,
you
lose
more
and
more
information
and
we're
just
talking
about
what's
happening
to
your
ear.
G
Things
are
also
happening
to
your
brain
as
you
age
and
there's
more
and
more
research
now
to
show
us
that
we're
having
a
harder
and
harder
time
processing
when
we
get
in
noise,
for
example,
noisy
restaurants,
are
terrible
for
us.
So
if
we're
able
to
add
information
with
our
eyes
by
lip
reading
and
watching
a
face
and
the
other
kinds
of
things
we
learn
to
pick
up
on,
it
increases
your
chances
of
understanding
the
conversation
comfortably
and
remaining
in
the
conversation
well,
I've
found.
G
G
A
typical
class,
a
typical
beginning
level
class,
is
different
than
a
typical
class
on
the
advanced
level,
but
the
beginning
level
class.
We
break
down
this
the
process
of
speech
and
we
talked
about
how
each
speech
sound
is
produced.
So
there
are
three
speech,
sounds
that
require
you,
for
example,
to
close
your
lips
when
you
say
them
in
English,
and
the
three
RM
b
as
in
Buffalo
and
P,
is
in
potato
M
as
in
Michael.
G
E
G
G
Not
at
all,
although
there
are
people
who
start
out
and
as
I
say,
are
very
skilled,
but
there's
so
much
to
learn
about
managing
your
environment,
getting
the
lighting
right
sitting
in
a
quieter
place.
Finding
a
restaurant
where
you're
comfortable
sitting
and
listening
to
your
friends
as
opposed
to
a
restaurant,
that
blares
music
has
hard
surfaces.
There's
so
many
things
to
learn
like
that,
and
so
it
takes
a
while.
G
G
Very
important
we
seem
to
be
going
in
our
styles
of
decoration
now
towards
sleek
hard
surfaces
and
ceilings
with
just
pipes
in
them
and
and
not
acoustical
tiles
and
walls
that
are
flat
lots
of
shiny
surfaces.
Those
are
the
worst
kinds
of
surfaces
for
people
with
hearing
loss
because
they
echo
more
completely
and
the
echo
is
disastrous
for
us,
the
reverberation
in
a
room.
How
do
you
normally
teach
your
class?
Try
to
make
it
as
interactive
as
I?
Can
the
classes
are
so
big?
Now?
G
G
G
The
valve
it
comes
after
it
depends
on
the
valve.
It
comes
after
it
absolutely
there's
one
class,
usually
once
a
year
or
sometimes
twice
a
year.
That
is
all
about
how
sound
is
measured
and
how
sound
is
presented
to
you
in
a
hearing
test
and
what
the
different
sounds
are
like
and
how
they're
described,
and
we
talked
all
about
what
we
call
it:
the
physics
of
sound
just
enough
physics
of
sound
and
make
it
usable
for
lip
readers.
We
talked
about
the
anatomy
of
the
ear.
G
I
really
think
that
if
you
are
noticing
problems
in
your
daily
life
in
the
things
you
want
to
be
doing
and
those
things
are
becoming
more
difficult,
consider
taking
a
lip
reading
class
and
starting
to
learn
these
techniques
before
you
even
have
a
hearing
loss
that
qualifies
you
for
a
hearing
aid.
If
you
get
a
hearing
aid,
you
still
are
really
welcome
in
the
classes.
Almost
all
of
my
students
have
hearing
aids
and
again
there
are
things
we
can
do
to
help.
G
You
use
the
hearing
aid
better
and
be
happier
with
it,
so
it
helps
either
before
or
after
you
get
a
hearing
aid.
But
if
you
find
yourself
staying
home
from
weddings
and
parties
and
meetings,
you
really
need
to
consider
helping
yourself,
possibly
with
a
hearing
evaluation,
to
see
if
a
hearing
aid
would
help
and
with
live
reading
classes.
Whether
or
not
you
decide
to
get
a
hearing
aid
and.
E
G
G
E
G
More
than
men
take
my
class,
there
are
I
would
say.
Maybe
twenty
five
percent
of
the
students
are
men,
or
maybe
fewer
and
often
wives-
do
complain
about
their
husbands,
not
hearing
them.
Women,
for
some
reason,
are
maybe
because
our
friends
have
higher
pitched
voices
and
so
we're
losing
more
of
what
our
friends
are
saying
to
us,
but
in
any
case,
women
for
the
most
part
will
sign
up
voluntarily.
More
often
the
husbands
come
because
their
wives
encourage
them
to,
and
they
have
enough
respect
for
their
wives.
If
they'll
do
it
can.
G
People
can
come
to
class
and
one
will
be
able
to
liberate
just
like
that
and
the
other
can
try
for
years
and
years
and
only
progress
very,
very
slowly,
but
they
progress
I,
don't
I,
don't
think.
We've
seen
anybody,
not
progress.
I
wish
I
had
a
formal
way
of
testing
so
that
I
could
show
people
how
much
they're
progressing.
But,
as
you
can
imagine
as
soon
as
you
know,
what
something
is
the
next
time
you
lip
read
it
it's
easier.
So
there's
no
real
nail
down
way.
G
I
can
prove
to
people
that
they're
getting
better
at
this
people
have
come
to
me
after
going
to
a
wedding
or
a
big
party
or
some
noisy
place,
and
they
say
you
won't
believe
what
happened.
I
watched
his
face
and
I
could
hear
him
say
everything
and
it
was
a
huge
difference.
That's
the
perception
and
when
I
know
that's
happened
to
someone
I
know
they're
getting
it
I
know
it's
getting
better.
What's.
G
G
So
it's
taking
actually
different
traps
in
your
brain
to
get
to
the
language
centers
of
your
brain
and
when
you
think
about
it,
that's
what
all
of
the
brain
fitness
information
is
encouraging
us
to
do
to
use
our
brains
in
different
ways
and
challenge
ourselves.
So
this
is
sort
of
akin
to
taking
a
different
route
home
from
work.
That
kind
of
thing
doing
things
a
different
way
so.
G
A
lot
of
fun,
we
have
classes
that
are
on
a
beginning,
intermediate
and
advanced
level,
and
some
of
the
people
and
the
more
advanced
classes
have
been
coming
to
lip
reading
for
a
very
long
time,
because
you
keep
practicing
and
working
on
these
skills
and
it's
fun.
Those
people
go
to
lunch
together.
They've
made
new
friendships,
it's
the
anti
isolating
factor,
so
they're
actually.
G
E
G
Making
new
friends,
you
can't
sit
and
look
in
each
other's
eyes
for
an
hour
and
not
feel
a
little
closer.
The
sad
fact
about
hearing
loss
is
that
it
is
isolating
and
you
become
distant
from
everybody
in
your
life
and
when
you
have
a
family
gathering,
you're
more
and
more
alone.
Amongst
all
these
people,
that
you
love.
If
you
live
in
California,
you
often
have
people
that
you
see
once
or
twice
a
year
who
come
from
other
parts
for
holidays
or
for
a
special
gathering.
It's
noisy
and
you're
alone.
G
You
cannot
hear
in
that
noise
and
lip
reading
is
very,
very
important
if
you
are
an
active
member
of
a
committee,
a
leader
in
the
community,
you
need
to
hear
your
committee
members.
You
need
to
hear
the
people
you
work
with
same
problem.
You
have
to
be
able
to
maximize
what
you
can
understand
and
process
in
a
conversation,
so.
G
E
G
Really
encourage
people
to
do
that,
because
there's
so
much
to
understand
about
what
a
hard
of
hearing
person
needs
when
you're
talking
to
them.
If
I
talk
to
you
really
fast
in
a
cup
of
my
mouth
and
I,
it
becomes
harder
to
understand
and
we
all
have
these
habits
while
I
find
that
when
a
spouse
comes
to
class,
it
eases
the
squabble
about.
G
You
aren't
listening,
you
weren't
paying
attention,
you
were
talking
too
fast,
etc,
and
there
are
people
who
have
have
come
to
class,
not
understand
thinking
that
they're
losing
their
intelligence
as
they
age,
and
we
talk
about
the
difference
between
understanding
and
understanding
and
understanding.
With
your
brain.
With
your
mind,
you
are
quite
capable
of
doing
as
long
as
the
information
gets
to
your
mind.
If
you
have
a
hearing
loss,
the
information
is
blocked
from
getting
to
your
mind.
G
So
if
you're
in
a
situation
with
a
friend
or
a
spy
and
you're,
not
understanding
something,
you
begin
to
think
oh
I
am
really
losing
it.
I
am
getting
old.
I
am
so
depressed
about
this
I,
just
not
going
to
talk
to
anybody
in
and
then,
if
you
come
to
understand
your
own
hearing
loss
a
little
better
understand
how
it
gets
in
your
way.
It
prevents
you
from
all
that
misery
all
that
unhappiness.
Oh
yeah.
G
G
Your
class,
my
favorite
observation,
was
when
I
first
started,
teaching
lip
reading
and
I
went
into
a
discussion
at
the
in
the
very
first
class
about
how
lip
reading
interferes
with
your
ability
to
get
the
message,
and
you
kind
of
don't
feel
so
smart
anymore.
You
feel
like
you're
getting
stupider
and
you
don't
understand
why
you're,
not
understanding
getting
the
message
able
to
quickly
respond
to
things.
People
say
and
you
think.
Oh,
it's
terrible
and
people
come
into
my
class
sort
of
baton.
G
Down
lost
your
like
this
sad
expressions
on
their
faces
sitting
alone
in
a
corner
of
the
room
or
at
the
end
of
the
table.
Instead
of
mixing
with
the
others
at
just
before
class
begins.
And
then
what
happens
is
that
when
I
start
talking
about
this,
you
see
the
posture
come
up
in
the
face
lighten
and
a
smile
and
a
look
of
relief,
and
it's
I
feel
like
I've,
given
somebody
something
a
little
something
to
help
with
this
process
and
maybe
turn
it
around.
E
Well,
thank
you
ellen.
This
has
been
a
really
enlightening
conversation.
I'm
sure
our
viewers
are
going
to
gain
a
great
deal
of
information
from
this
and
hopefully
they're
going
to
be
signing
up
for
your
classes,
I'm
thinking
of
taking
a
class
now
sooner
than
later,
good
I'd
love
to
have
you
Thank,
You,
Ellen
you're.
Welcome,
we'll
be
right
back.
E
A
Are
you
guys,
judging
from
your
reaction,
it
looks
like
you
dumped
like
trash
in
your
home?
No,
of
course
not
sir.
This
is
yours.
We
saw
you
dump
it
out
of
your
car.
Everyone
see
ya
before
your
home,
sir.
Obviously,
and
you
don't
like
trash
in
your
home.
No
of
course,
why
would
you
trash
California,
don't
trash
California,
I'm
starving?
What's
for
breakfast.
A
A
B
What
an
age
we
live
in,
we
have
all
sorts
of
devices
and
training
and
even
pets
to
help
us
deal
with
our
hearing
loss.
So
why
are
you
sitting
there
straining
to
listen
to
this
television
program,
go
out
and
do
something
to
help
yourself
connect
with
the
people
and
things
you
love
thanks
for
watching
senior
moments.
I'm
dolly
semana
vich
see
you
next
time.