►
Description
City of San José, California
Smart Cities & Service Improvements Committee of October 1, 2020
Pre-meeting citizen input on Agenda via eComment at https://sanjose.granicusideas.com/meetings.
This public meeting will be conducted via Zoom Webinar. For information on public participation via Zoom, please refer to the linked meeting agenda below.
Agenda https://sanjose.legistar.com/View.ashx?M=A&ID=797903&GUID=79A027D2-3D92-446A-AA9C-3E0FCCAE788C.
B
D
E
E
A
I
believe
so,
but
I
I
I
feel
there'll
be
money,
so
so
so
oye
oye.
I
hereby
call
this
meeting
the
smart
cities
and
service
improvements
committee
to
order
and
with
that
there
are
no
work
plans
or
any
items,
consent
calendar
items
we'll
go
straight
to
topics
kip.
Take
it
away.
F
Thank
you,
mr
chair
council,
members,
member
of
the
public
members
of
the
public.
We
have
two
items
today
and,
let's
see
who's
who's
got
the
screen
sharing.
It's
not
me.
Is
it
mr
rob?
F
There
we
go
there,
we
go
okay,
so
I'm
just
going
to
jump
right
into
our
first
of
two
items,
which
is
really
a
digital
inclusion,
branch
update
and
overview
of
east
side,
wi-fi
and
everything
that
that
has
become
in
the
air
of
covid.
The
only
thing
I'll
say
in
terms
of
kind
of
annotation
is
that
this
item,
like
a
digital
development
services,
transformation
which
you'll
see
later,
is
obviously
very
much
shifted
in
its
focus
and
pivot
toward
the
covid
response
and
in
in
many
cases.
F
G
Thanks
kip
good
afternoon,
everyone
as
kipp
said
I'm
jill,
bourne
city
librarian
in
san
jose,
but
I'm
also
here
today
before
you
as
the
director
of
the
digital
inclusion
branch
of
the
city's
emergency
operations
center,
I'm
joined
today
by
matt
cano,
director
of
public
works
and
regina
nyer,
the
digital
inclusion
branch
team
lead
on
access,
east
side
and
community
and
civic
wi-fi
projects
next
slide.
G
And
next,
to
provide
some
context,
you'll
see
much
of
the
work
we're
discussing
today,
actually
initiated
back
in
2016
and
the
with
the
advent
of
the
smart
city
vision,
city
council
directed
to
develop
an
education
and
digital
literacy
strategy
and
the
first
access
eastside
wi-fi
project
at
james,
like
high
school
in
2017,
data
was
collected
to
understand
the
digital
inclusion
needs
of
our
communities.
Citywide
and
the
broadband
and
digital
inclusion
strategy
was
approved
in
2018.
Public-Private
partnerships
were
created
with
major
telecommunications
providers,
and
the
digital
inclusion
fund
was
created.
G
Finally,
in
response
to
coven
19
pandemic
city
council
approved
the
digital
inclusion
emergency
expenditure
plan,
which
included
the
full
build
out
of
access,
eastside
community,
wi-fi
the
expansion
of
outdoor
wi-fi
at
city
facilities
and
a
fairly
massive
hot
spot
program.
Distributing
12
800
a
t
hot
spots
to
student
households
throughout
through
their
schools
and
3
000
hotspots
to
the
general
public
through
library,
checkout
and
partnerships
with
local
organizations
that
serve
high
need
populations.
G
So
today
we
are
providing
more
in-depth
update
on
the
work
done
to
advance
the
access
eastside
build
out
and
our
outdoor
outdoor
wi-fi
at
city
facilities.
I'm
going
to
turn
it
over
to
our
team.
Lead
reginee,
whom
you
know
from
the
office
of
civic
innovation,
has
provided
much
of
the
brains
and
muscle
and
heart
to
make
these
projects
happen.
So
over
to
you,
reginae.
H
These
attendance
areas
are
shown
having
black
dots
that
reflect
the
200
wi-fi
access
nodes
attached
to
the
city
street
light
and
connected
to
the
city's
fiber
network.
The
peach
color
dots
on
the
bottom
left
of
the
screen
is
where
we
plan
to
deploy
the
200
wi-fi
access
nodes
for
urba
buena
in
the
next
few
weeks.
One
thing
to
note
the
current
wi-fi
coverage
is
about
65
to
75
of
each
of
the
attendance
areas
where
the
residents
live
so
currently,
based
on
census
data.
H
We
have
estimated
that
at
least
slightly
less
than
50
000
individuals
are
currently
benefiting
from
the
outdoor
wi-fi
within
james
lick
and
overfilled
student
attendance
areas.
Once
the
full
build
out
of
all
eight
school
attendance
areas
that
have
been
completed,
we
estimate
approximately
over
three
hundred
thousand
individuals
can
benefit
from
this
investment.
I
Thanks
for
watching
matt,
again
matt
cano,
director
of
public
works.
Thank
you
very
much
for
your
time
today.
These
are
interesting.
New
type
of
projects
for
our
public
works
department,
they're,
not
their
traditional
sewer
or
sanitary
or
roadway,
and
at
this
time,
although
it's
something
we
want
to
develop
in
the
future.
I
At
this
time
we
don't
have
the
in-house
expertise
to
do
all
the
design
work
ourselves
and
we
are
relying
on
consultants,
as
I
just
briefly
mentioned
this,
as
these
projects
become
more
prevalent
and
more
critical
for
our
city,
and
we
get
more
of
them,
we're
going
to
look
at
bringing
some
of
this
expertise
more
in-house
in
the
future,
but
that
takes
time
and
we
need
to
move
quickly,
and
so
we
have
two
different
procurement
processes
for
design
consultants
going
on
right
now,
one
as
you
can
see
here,
is
for
the
city
funded
procurement
projects,
and
the
second
is
for
the
federally
funded
procurement
projects.
I
I
We
issued
our
notice
of
final
rankings
for
consultants
just
yesterday,
I
think,
and
we
are
going
to
be
recommending
to
award
to
two
different
consultants,
so
we're
pleased
to
have
two
different
consultants,
reply
to
that
bid,
request
for
proposals
and
we'll
be
in
front
of
the
mayor
and
city
council
for
those
recommendations.
In
late
october,
the
city
funded
procurement
design
process
actually
closes
today.
I
So
I'm
hopeful
that
we
get
good
participation
in
that
as
well,
and
we're
going
to
be
recommending
the
award
of
that
pending
good
proposals
at
the
same
city
council
meeting
in
october,
our
goal
and
so
regina.
If
you
can
go
to
the
next
slide,
our
goal
of
that
this
procurement
process
is
is
to
get
as
much
capacity
to
design
projects
as
we
possibly
can
through
the
consultant
process,
so
that
we
can
move
as
quickly
as
we
can
to
implement
these
projects
for
the
public.
I
This
is
just
a
quick
I'm
not
going
to
read
every
date
in
detail
here.
This
is
something
that
has
been
similar
has
been
presented
to
the
city
council
in
the
past
lists
the
projects
that
have
been
completed
and
are
ongoing
and
and
pending,
and
these
dates
are
our
target
dates
right
now,
but,
as
I
mentioned
as
we
as
we
start
engaging
these
design
consultants
and
look
at
their
capacity
and
their
ability
to
move
quickly,
we
may
be
able
to
adjust
some
of
these
dates
as
we
continue
to
move
forward.
I
As
I
don't
we're
all
going
to
say
many
times
today,
the
sooner
we
get
these
projects
done,
the
better
for
for
our
residents
and
our
children
in
san
jose
next
side.
Please-
and
this
is
still
mine-
I
think
so-
there's
a
lot
a
lot
going
on
right
now.
I've
talked
about
some
of
this
already
we're
completing
the
procurement
process
for
the
design
consultants.
I
We
are
going
to
continue
to
work
with
them
to
optimize
the
schedule
for
the
projects
to
complete
them,
complete
them
as
soon
as
we
can,
and
then
the
yerba
buena
project
will
be
completed
by
december
of
this
year
and
we're
gonna
be
in
front
of
you,
like
I
said
later
this
month,
for
to
award
these
design
consultant
processes
and
then,
in
november,
we're
going
to
be
in
front
of
the
mayor
and
city
council
to
seek
approval
of
the
east
side
union
high
school
funding,
agreement
to
fund
future
areas
and
the
next
slide,
in
addition
to
the
wi-fi
build
out
in
the
school
district
boundaries.
I
We're
also
working
really
closely
with
our
partners
in
it:
pr
s,
city,
manager's
office
library,
department,
on
building
enhancing
the
indoor
and
outdoor
wi-fi
at
a
number
of
city
facilities,
community
centers
parks
and
and
libraries,
as
you
can
see
on
here.
And
so
that's
something.
That's
really
important
to
us.
And
this
is
a
number
of
milestones.
But
we
want
to
on
these
projects.
I
We
want
to
track
ourselves
very
carefully
and
closely
to
make
sure
that
we
we
can
get
this
these
open
as
soon
as
we
can,
and
so
these
projects
have
already
gone
out
for
bid
and
we're
targeting
finishing
by
the
end
of
the
year,
as
you
can
see
here
right
before
christmas
and
having
the
available
for
public
use
by
early
january.
I
This
is
the
end
date.
By
early
january,
we
anticipate
bringing
facilities
on
as
we
go
and
similar
to
the
my
discussion
on
the
outdoor
wi-fi
projects,
we're
really
up
hopeful
that
we
get
good
bids
on
these
projects,
because
our
capacity
to
move
quickly
is
going
to
be
based
on
the
ability
of
our
contractors
to
move
quickly
and-
and
we
are
setting
those
expectations
in
our
bids
and
we're
hopeful
that
we
get
good
bids
and
can
and
and
we're
working
really
hard
to
meet
these
deadlines.
I
G
Yeah
so
as
each
attendance
area
is
completed
and
activated
for
our
students
and
then
for
the
general
public,
it's
important
to
build
both
community
awareness
and
our
residents
ability
to
access
and
use
the
network,
so
we've
developed
materials
in
three
languages
to
distribute
through
our
city
services,
our
schools
and
our
other
community
partners
and
we're
working
on
a
unified
landing
page
for
the
community,
wi-fi
that
will
assist
potential
users
in
accessing
not
only
the
wi-fi
networks,
but
the
live
chat,
support
and
also
the
pages
intended
to
link
users
to
other
related
resources
through
both
the
city
and
our
formal
partnerships.
G
So
those
are
things
that
are
in
development
and
more
to
come
next
slide,
and
these
infrastructure
projects
obviously
would
not
be
possible
without
involvement
of
strong
partners
from
local
government,
as
well
as
academia,
non-profit
local
industry
and
the
telecommunications
sectors,
and
we
always
want
to
acknowledge
that
and
then.
Lastly,
this
slide
features
a
very
recent
image
submitted
by
a
local
parent
when
providing
feedback
on
her
new
sj
access
hotspot.
G
F
So
with
that,
we
conclude
our
presentation
and
turn
it
back
to
you,
mr
chair,
I've
got
to
say
this
girl
is
now
my
hero.
She
is
my
meme
that
is
inspiring
me
every
single
day,
so
thank
you
jill.
Thank
you,
matt,
thank
you,
reginee
and
everybody
else
responsible
on
the
implementation
side.
Back
to
you,
mr
chair.
A
J
Can
you
hear
me
we
can
hear
you
thank
you.
Hi
blair,
beekman
here,
one
speaker,
one
public,
speaker,
yeah
about
you
know
these
are
you
know,
items
that,
for
all
our
needs
of
you
know,
filling
the
digital
divide.
I
hope
we
are
we're
we're
knowing
how
to
also
address
the
needs
of
open
public
policies
that
are
defining
these,
the
ton
of
new
technology
that
you're
putting
in
to
local
communities.
J
You
know,
I
I
just
think
to
work
to
learn
to
work
hand
in
hand
with
such
a
process
would
would
just
greatly
benefit
the
entire
community
and
be
actual
terms
of
helping
bridge
to
bridge
the
digital
divide,
and
you
know
it
just
simply.
It
is
the
ways
to
to
to
to
to
understand
ourselves
as
a
culture
and
what
we're
going
through
in
this
time
of
code
19.
J
J
You
know
my
ideas
of
open
public
policy
are
not
hostile,
they're,
just
simply
to
be
a
part
of
the
process
that
really
can
empower.
You
know
the
local
community
and
give
give
people
the
feelings
and
the
ideas
of
equity
and
good
practices
of
a
community
and
that's
how
you
build
a
whole
community
process.
It's
not
just
dumping
in
a
ton
of
technology,
and
you
know
I
hope
we
can
take
these
lessons
to
heart.
J
It's
important
and
I
I
have
I
have
more
to
say
obviously
on
this
subject.
I
you
know
my
brain
is
freezing
up
with
15
seconds.
I
have
a
lot
more
to
say
and
I'm
not
it's
not
coming
to
me,
but
you
know
good
luck,
oh
vision,
zero
stuff.
This
can
really
relate
to
vision,
zero
step
and
neighborhood
safety.
You
know
they're
they're,
getting
their
demands
met
now,
let's
work
on
the
demands
of
open
public
policy
as
well.
Thank
you.
A
All
right,
thank
you,
mr
beekman.
We'll
return
to
my
colleagues
and
I
want
to
acknowledge
for
the
record
that
mario
carto
and
councilmember
jimenez
have
joined
us
councilmember
davis.
Please.
K
Thank
you
and
I
want
to
thank
staff
for
all
your
hard
work
and
for
the
presentation,
but
especially
for
all
your
hard
work.
I
know
it's
more
than
much
much
more
than
the
presentation.
I
just
have
one
question
and
I
I'm
just
has
having
seen
the
list
for
the
indoor
outdoor
wi-fi
at
city
city
facilities.
K
First
of
all,
thank
you
for
having
basketball
on
the
list.
That's
a
very
important
area
that
that
very
much
needs
it
and
then
one
that
is
not
in
my
district
one
site.
That's
not
in
my
district,
but
I
didn't
I
noticed,
was
not
on
the
list
and
is
also
in
an
area
that
probably
needs
it
is
gardner
community
center.
So
I'm
wondering
if
it
maybe
they
have
it
already,
and
I
don't
I
don't
know,
but
why
is
that
one
not
on
the
list.
H
So
when
we
identified
all
the
lists
of
sites
that
one
in
particular
did
not,
I
I
want
to
say
it
didn't
have
fiber
for
us
to
connect
to,
because
we
were
trying
to
expedite
where
we
can
deploy
outdoor
wi-fi.
So
that
was
part
of
the
challenge
is
that
we
needed
to
have
a
fiber
connection
in
order
to
have
an
outdoor
wi-fi.
K
G
If
I
could
just
add,
this
project
has
allowed
us
to
to
advance
some
plans
that
uranus
had
for
some
time
to
enhance
their
indoor
and
outdoor
wi-fi
at
several
of
their
facilities,
and
so
it
is
part
of
a
bigger
plan.
And
so,
as
as
you
said,
we
can
all
follow
up
on
it
and
make
sure
that
there
are
plans
for
expansion
and
find
out
where
that,
where
gardner
would
fall
within
that.
That
would.
K
E
E
G
I
mean
I
would
say
that
with
a
lot
of
caveats,
I'm
sure
and
we'll
keep
working
with
them.
I
think
the
question
you
know
we
have
is
that
our
solution,
as
council
knows,
is
for
one
year
with
the
hot
spots
we
hope
to
work
with
the
schools
and
we're
going
to
be
working
with
schools
and
their
households,
as
well
as
circulating
devices
through
the
library
that
we
can
hopefully
continue
into
year.
Two.
G
But
you
know
we
need
to
figure
out
how
much
of
these
other
infrastructure
projects
can
come
online
to
start
to
fill
the
ongoing
gap,
and
I
think
so,
that's
you
know
we're
working
on
different
ways
to
map
it.
We
did
an
original
map
that
we
shared
with
council,
but
to
really
help
us
understand.
F
And
my
my
yes
and
to
our
director
of
digital
inclusion
would
be
that
just
a
little
bit
of
detail
on
the
hot
spots.
First
of
all,
I
have
to
do
a
little
bit
of
brand
recognition,
because
they've
really
gone
above
and
beyond.
These
are
att
hot
spots.
They
are
quite
high-end
and
are
our
evidence
that
jill
has
been
filtering
back
to
me
and
others
is
that
they're
very
well
received
and
very
reliable
and
in
addition
to
the
prac
over
15
000
hot
spots,
that
we've
got
circulating
around
the
city
in
various
forms.
F
The
att
is
building
out
their
small
cell
network
proactively
in
areas
which
are
likely
to
have
connectivity
issues
and
also
have
likely
a
concentration
of
students
needing
connectivity
and
so
they've
proactively.
I
think
we
have
about
67
additional
small
cells
that
have
come
online
specifically
in
those
areas
to
boost
connectivity
and
speed
for
exactly
the
type
of
students
who
need
them.
So
we
found
that
this
is
actually
a
very
good
solution.
In
addition,
there
was
some
as
we
were
going
forward.
F
We
realized
there
were
some
charges
that
were
on
on
the
devices
that
were
going
to
increase
the
cost
for
us
completely
legitimate
att
went
back
to
the
well
and
lowered
their
data
plan
prices
again
and
again.
This
is
this:
is
both
an
unrestricted
and
unlimited
data
plans,
there's
no
throttling
and
no
limit,
and
they
lowered
the
monthly
fee
even
more
to
make
sure
that
we
wouldn't
have
to
raise
our
budget
in
terms
of
what
we
did
so
this
this
offers
a
remarkably
solid
solution
to
it.
F
I
think
the
complexity,
as
jill
has
pointed
out
is
making
sure
that
the
schools
have
realized
what
their
need
is
and
are
getting
them
into
those
hands,
and
on
that
we
rely
very
much
on
our
individual
school
districts
and
the
charter
schools
to
help
us
understand
that
need
because
there's
really
no
way
that
we
can
have
that
granular
understanding,
because
we
don't
have
the
access
to
the
data
of
the
students
because
of
privacy
and
proprietary
issues.
So
I
suspect
that,
as
as
as
we
learn
more,
there
still
will
is
more
need
to
be
uncovered.
F
The
att
has
said:
if
we
want
to
add
more
into
this,
if
we
can
find
funding,
they
are
amenable
to
it.
I
think
the
funding
question
will
be
one
on
our
side,
but
I
think
hopefully,
at
this
point
we
also
might
get
some
school
district
partners
who
or
county
partners
who
are
willing
to
put
additional
funds
in
if
those
are
needed.
So
there
is
a
way
to
scale
quite
rapidly
jill
and
her
team
have
have
proven
that
they
can.
F
E
All
right
now
I
really
appreciate.
Then
I
have
er
every
expectation
that
you
and
your
team
will
come
up
with
some
creative
solutions
to
continue
the
the
hot
spots,
because
I
think
that's
going
to
be
quickly
needed
in
the
coming
years.
So
after
after
this
year
is
over,
and
so
that's
that
was
my
only
question
I
didn't
want
to
being
a
t
I
didn't
want
to.
You
know
be
too
out
there.
You
know
saying
18
t's
praises,
but
I
will
have
to
acknowledge
that
they've
gone
above
and
beyond
as
well.
E
So
thanks
thanks
for
all
that
you're
doing
and
I'm
looking
forward
to
seeing
what
the
the
future
holds.
But
thank
you.
Thank
you.
L
Thanks
for
catching
my
little
blue
hand,
there
that's
very
dude,
yep,
hey
first,
thank
you
and
I'm
sorry,
I
I
didn't
catch
the
entire
presentation,
which
I'm
sure
with
stellar
I'm
certainly
taking
a
look
at
the
presentation
online.
Just
a
couple,
quick
questions,
one
is
I
I,
and
if
you're
not
ready
to
answer
this
question,
I
totally
get
it
kit,
but
I
know
we're
working
with
att
on
this.
L
Acceleration
of
deployment
of
small
cells
cover
gaps
and
is
that
geographically
targeted
now
to
other
neighborhoods
outside
the
eastside
union
high
school
district,
because
we
feel
as
though
we've
got
the
infrastructure
there.
How
are
we
geographically
targeting
that
effort.
F
I'm
going
to
I'm
going
to
do
the
top
line
and
then
I'm
going
to
get
asked
regina
to
clean
up
on
any
mistakes
I've
made
and
give
the
more
detailed
version,
but
essentially
what
we've
done
is
they've.
Actually
our
team
has
done
a
pretty
sophisticated
map.
Looking
at
a
combination
of
different
types
of
needs
and
ann
garbowsky
also
can
weigh
in
on
this
and
and
where
the,
where
the
gaps
in
coverage
are.
And
then
we
shared
that
with
att.
F
So
it's
not
just
saying:
go
to
the
east
side
and
build
out
it's
built
out
where
the
where
there
is
a
combination
of
need
for
students,
real
socioeconomic
issues
and
gaps
in
coverage.
So
those
67
are
not
restricted
to
the
east
side
and
I
believe
they
are
continuing
their
build
out
based
on
that
data-driven
formula
connecting
actual
need
to
coverage
gaps.
So
I'm
going
to
ask
now
the
people
who
actually
did
the
work
and
know
more
about
it
to
to
to
check
in
and
make
sure
that
I
haven't
misstated
their
good
work.
C
Thanks
kip
and
grabowski
with
the
library
and
eoc
digital
inclusion,
kip's
right
that
we've,
our
data
team,
specifically
bobby
rodrock
on
the
library
team,
has
built
a
full
demographic
index
that
identifies
census
at
the
census,
tract
level
where
we
have
large
areas
of
unconnectedness
poverty
and
large
numbers
of
the
student
population,
and
so
we've
actually
given
that
to
our
our
carriers
that
we're
working
with
on
small
cells
so
that
they
can
include
that
in
their
business
determinations
about
where
to
build
small
cells
and
are
continuing
to
converse
with
them
about
where
we'd
like
to
see
them.
C
Put
those
small
cells
we're
also
in
a
business
cycle,
or
it
seems
that
we're
in
a
business
cycle
loop
with
the
carriers,
where
they're
phasing
a
way
not
a
way
but
they're
starting
to
take
a
look
at
building
out
their
fiber
backbone
to
support
the
small
cells
that
are
in
permitting
right
now.
And
so
this
is
a
good
time
for
additional
future
planning
of
of
additional
small
cell
sites
and
we're
we're
continuing
to
talk
to
them
about
where
their
future.
L
And
thank
you
is,
is
that
have
any
of
those
small
cells
actually
hit
the
polls?
Yet
on
the
on
this
separate
effort
that,
where
we're
trying
to
really
focus
in
high
poverty
communities
or
is
that
still
a
ways
out.
H
Know
don't
have
that
information,
but
we
can
get
back
to
you.
F
The
the
last
data
I
had
was
67
small
cells
kind
of
directly.
In
response
to
this,
my
my
number
may
be
outdated,
so
any
update
that
you
have.
C
We'll
check
back
in
mayor
on
what
the
status
of
those
permits
are
and
where
they
are
in
construction.
I
think,
as
this
committee
knows,
the
city's
interaction
with
the
points
and
interventions
of
construction
is
limited
and
the
carriers
have
more
information
than
we
do
about
where
they
are
in
those
processes
and
so
to
be
accurate.
I'd
like
for
us
to
take
a
step
back
and
check
in
and
then
we
can
circle
back
around
with
the
committee.
L
Okay,
yeah,
I'm
sorry,
I
don't
want
to
make
anybody
do
more
work
than
necessary.
More
than
anything,
I
was
just
trying
to
understand
the
timing
relative
to
I
know
we
have
conversations
where
that
we're
hoping
to
have
about
how
we
could
restructure
cellular
data
agreements
and
so
forth,
and
so
just
trying
to
get
a
sense
of
what
what
that
looks
like
you
know,
are
we
close
to
striking
those
deals
or
is
that
a
ways.
L
Yeah,
so
I
I
know
that
the
part
of
we
had
some
interest
in
exploring
with
the
telecoms
whether
restructuring
the
cellular
data
deals
in
a
way
that
could
enable,
for
example,
children,
students
in
a
school
district
to
piggyback
on
a
data
plan
that
the
school
district
has
yeah.
I'm
just
curious
is
that
if
we
got
any
traction
on
that,
are
they
receptive
to
that
at
all
or
are
we?
Are
we
a
ways
off.
F
Okay,
yeah
and
they
have
rolled
out
the
county
office
of
education
has
rolled
out
information
on
the
existing
plans.
But,
as
you
know,
some
of
the
some
of
the
complexity
was
making
sure
that
those
were
easy
to
easy
to
apply
to
straightforward.
And
so
we
were,
we
had
some
early
discussions
about
kind
of
making
those
more
automatic,
but
we
haven't
haven't
had
to
break
through.
Yet
on
that.
L
Okay
thanks
and
then
you
described
it
was
60
to
70
percent
coverage
within
the
east
side.
Union
high
school
district
in
the
coverage
areas
is
that
just
due
to
the
physical
limitations
of
the
wi-fi,
just
not
being
able
to
get
everywhere.
H
It's
it's
actually,
it's
the
funding
limitations,
so
yeah
you're
correct.
So
that's
that's
the
reason,
but
we
try
to
maximize
it
to
ensure
that
at
least
primarily
these
students
and
then
also
just
surrounding
you
know,
community
within
those
attendance
areas
they
get
the
coverage.
L
Yeah
is
we
explored?
You
know
whether
we
could
you
know,
use
a
little
tape
and
glue
here
to
pull
it
together
with
some
some
boosters
and
so
forth,
to
try
to
strengthen
the
signal
in
different
areas
or
we
exhausted
all
those
options.
G
Yes
mayor,
so,
as
you
might
recall,
in
the
digital
inclusion
expenditure
plan,
we
did
actually
in
council
approved
a
separate
line
item
for
specifically
that
purpose
that
as
new
tenants
areas
come
online,
we
know
that
there
we
learn
through
that
process
that
sometimes
there's
a
certain.
G
You
know
part
of
a
street
that
doesn't
get
good
coverage
or
a
certain
neighborhood
and
so
through
reggie,
and
the
team's
leadership
was
able
to
put
aside
about
500
000
for
additional
devices
antennas,
whatever
they're
called
for
just
that
purpose
to
to
enhance
the
effectiveness
of
each
attendance
area.
L
Wonderful,
okay,
thanks
jill
and
last
questions
just
around
the
libraries
and
community
centers
piece,
so
is
the
signal
is
powerful
enough
so
that
any
any
parent
who
drives
their
car
into
a
parking
lot
at
that
community
center
or
is
on
the
street
near
the
community
center
can
can
their
student?
Can
their
child
get
online?
That
way.
C
G
L
A
You
thanks
raj.
I
just
had
a
question
about
one
of
the
slides
you
put
up.
There
was
a
slide
where
the
city
funding
the
the
federal
funding
and
the
east
side
union
funding.
I
was
just
curious
if
that
is
each
the
amount
that
we're
each
putting
in
or
is
that
a
breakdown
of
some.
H
H
A
Got
it
given,
given
the
fact
that
eastside's
been
a
great
partner,
18
he's
been
a
great
partner,
given
the
fact
that
superintendent
funk
is
leaving
too
soon,
but
but
soon
do
we
anticipate
any
changes
in
in
in
that
partnership
or
any
bumps
in
the
road
that
we
have
to
address
or
be
aware
of.
G
Well,
we
are
absolutely
committed
to
getting
an
mou
in
place
prior
to
superintendent,
funk's
departure,
he's
very
committed
to
this
project
and
he
brought
the
first
concept
to
us,
as
you
recall,
and
also
their
director
of
technology
has
been
very,
very
involved
and
will
continue
to
be
so.
The
short
answer
is
no.
We
hope
we're
going
to
do
everything
possible
to
avoid
a
change
to
that.
A
Okay
and
then
I
just
want
to
ask
about
the
deployment
of
our
between
the
hot
spots
and
and
the
small
cells,
are
we?
What
do
we
know
about
dead
zones
like
you
know,
will
the
signal
go
around
a
tall
building
or
a
tall
tree
or
like
a
hillside?
What
do
we
know
about
any
of
that.
F
Which
signal
they're,
two
completely
different
types
of
technologies
got
it.
Do
you
want
me
to
just
give
the
child
a.
F
Yeah,
so
cellular
cellular
tends
to
have
pretty
good
penetration
and
and
pretty
good
coverage.
When
you
put
a
small
cell
up,
you
can
imagine
that,
certainly
for
a
six
to
ten
block
radius
around
that
small
cell,
your
if
you
had
drop
coverage
before
or
weren't
able
to
get
any
bars,
everybody
will
be
able
to
get
a
bar
right
and
then
the
closer
you
get
to
the
small
cell,
the
faster
that
that
sucker
gets
so
by
the
time
you're
in
within
three
blocks,
you're
just
screaming
in
terms
of
broadband.
F
So
that's
cellular
and
it
has
a
normal
propagation
that
you
have
with
cellular
it's
pretty
decent
going
into
buildings
unless
it's
a
very
thick
building
or
unless
it's
very
high
up
and
away
from
the
from
the
antennas.
So
you'll
see
that
the
cellular
coverage
being
good
in
lots
of
places
wi-fi
tends
to
attenuate
more
quickly
than
cellular,
and
especially
in
an
older
house
with
lathe
and
plaster,
or
are
heavier
materials
in
the
wall.
F
A
Is
is
the
propagation
of
the
larger
network?
It
is
cost
prohibitive
to
get
100
coverage
of
something
like
a
wi-fi
network,
the
larger
wi-fi
network
of
the
wi-fi
network
yeah,
and
so
we
we
do
have
to
optimize
the
spread
and
the
number
of
access
points,
because
for
that
last
five,
ten
one
percent.
L
F
Yeah,
I
think
that's
super
important,
because
you
need
to
talk
about
it
being
budget,
but
it's
it's
an
optimization
of
budget
issue.
If
we
thought
it
was
worth
the
money,
we
would
have
come
back
to
you
for
more
money,
but
we
felt
it
was
better
to
leave
that
those
coverage
gaps
given
the
excessive
price
and
fill
those
gaps
with
things
like
hot
spots
or
other
other
solutions,
rather
than
asking
for
for
the
full
coverage
to
get
to
100
because
of
the
issues
that
rob
raised.
So
I
think
that's
a
good.
A
A
So
then
this
is
just
a
broader
question
unrelated,
but
more
big
picture.
You
know
the
idea
behind
the
internet
or
the
promise
of
the
internet
was
global
connection
and
shrinking
the
size
of
the
world,
as
we
know
it
globally,
and
it
certainly
has
done
that
in
recent
years.
You
know
days
months
we
were
seeing
this
fight
between.
You
know
china
and
the
united
states
and
and
technology,
and
all
that-
and
so
it's
almost
like
the
world
is-
is
diverging
and
pivoting
towards
multiple
internet.
A
It's
not
a
world
wide
web
anymore,
but
it
might
be
walls
setting
stuff
up
and
the
the
talk
of
or
the
principle
of
what
open,
data
and
internet
for
all.
Now
that
we're
in
covenant.
So
many
people
are
working
at
home,
tolling,
the
the
signal
students
and
not
just
people
playing
video
games
and
whatnot.
A
Do
we
need
to
reassess
this
this
notion
of,
like
throttling
or,
like
you
know,
creating
you
know
super
highways
for
for
medical
purposes
or
government
purposes,
or
you
know,
and
I
know
we
can't
do
at
the
city,
but
I'm
just
putting
it
out
there
as
food
for
thought.
A
F
Well,
what's
interesting
is
you
know,
we've
been
in
lots
of
communications
with
our
major
telco
partners,
so
a
t
verizon
and
a
t-mobile
which
is
now
merged
with
sprint,
as
well
as
comcast.
All
of
them
have
been
doing
massive
work,
adjusting
and
realigning
their
networks
to
the
new
usage
patterns.
F
I
think,
what's
pretty
remarkable,
I
will
say
this:
it
varies
from
network
to
network
how
successful
they've
been
on
that
so,
depending
on
who
you
subscribe
to,
you
may
have
a
great
experience
or
a
lesson
great
experience,
but
all
of
them
are
currently
struggling
with
that
and
some
have
been
able
to
successfully
surmount
it.
F
One
of
the
nice
things
that
we
see
about
the
small
cell
deployments,
which
we're
primarily
doing
with
verizon
and
t,
is
that
they
have
been
able
to
meet
some
of
that
shift
in
a
way
that
we
think
is
pretty
significant
but
yeah.
It
has
changed
the
network
patterns
and
where
they
need
data
flowing
and
how
they
need
it
flowing
and
the
time
of
day
and
they've
been
really
working
hard
to
try
to
adjust
to
it.
F
It
depends
on
where
you
are.
There
have
been
pinch
points
they've
been
they've,
been
network
failures,
but
the
again
the
good
news
about
the
500
million
build
out
credit
to
dolan
negotiated
with
at
t
and
verizon
is
that
gives
us
the
capability
to
meet
any
conceivable
demand
that
we
have
for
the
next
five
years.
Okay,
excellent.
A
Sounds
good,
I
see
no
further
questions
from
my
colleagues
or
the
public.
Can
I
get
a
motion
to
approve
or
accept
the
report.
E
A
All
right
roll
call
vote
tony.
D
G
G
C
A
F
I
believe
that
rosen
will
be
starting
us
off
on
this,
as
well
as
tai
cha
lee
and
alex
powell
rosalind.
All
you.
D
Thank
you
kip
good
afternoon,
chair
diab,
members
of
the
committee
and
members
of
the
public,
rosalind
huey
director
of
planning,
building
and
code
enforcement,
and
we're
glad
to
be
with
you
today
to
give
you
an
update
on
the
integrated
permitting
system
which
we
are
now
we've
rebranded
and
we're
calling
this
now.
Our
development
services
transformation
work
so
next
slide.
D
So
beginning
in
december
of
2018,
the
team
took
a
new
approach
to
our
development
services
transformation
work
using
a
system
called
objectives
as
measured
by
key
results.
We
set
four
high-level
objectives
to
frame
our
work.
The
first
two
objectives
focus
on
solving
pain,
points
for
our
external
customers,
a
simple
self-serve,
digital
experience
and
a
clear,
consistent
and
effective
process.
D
D
Next
slide,
it's
actually
been
a
while,
since
we've
updated
the
committee
on
our
work.
In
fact
it
was.
We
were
last
before
you
in
june
of
last
year
and
we're
pleased
that
since
that
time,
we've
made
significant
progress
and
accomplished
several
milestones,
so
I'm
going
to
walk
through
these
on
the
slide.
D
D
D
In
january
of
this
year,
we
improve
the
imaging
process
for
the
planning
division,
which
saves
hundreds
of
staff
hours
each
year
and
later
in
the
presentation,
tai
cha
lee
will
show
more
about
her
work
in
that
area
and
in
april
of
2020,
we
launched
the
digital
building
inspection
forum.
This
was
very
timely,
as
also
at
this
time
we
were
responding
to
the
covet
19
emergency.
D
In
april
2020,
we
made
significant
upgrade
for
fire
review
in
the
amanda
system,
which
will
enable
enable
future
integrations
into
the
electronic
plan
review
process.
And
lastly,
in
august
of
this
year,
we
launched
sje
plans.
This
allows
electronic
plan
review
for
public
work
permits
and
five
major
planning
permits
next
slide.
D
So
we
wanted
to
take
the
opportunity
just
to
share
some
of
the
great
photos
from
our
development
services
team.
This
is
from
the
period
where
they
were
preparing
for
the
major
upgrade
of
amanda
6
to
amanda
7.,
and
this
was
a
huge
undertaking
about
70
staff
participated
in
this
process.
D
They
worked
long
long
hours
worked
on
on
the
weekends
to
ensure
that
the
system
was
ready
for
the
upgrade.
So
actually
this
upgrade
concludes
a
cloud-based
gis,
electronic
content
management
system
and
digital
workflows
that
enable
our
staff
to
process
permits
more
efficiently
and
the
real
importance
of
this
system
upgrade
is
how
it
now
sets
us
up
for
future
improvements.
D
D
M
Thank
you
rosalind
so
good
afternoon,
everybody,
my
name
is
taisha
lee
supervising
planner
with
the
planning
division,
and
I
am
also
one
of
the
subject
matter.
Experts
on
our
development
services,
transformation
team,
as
wilson
has
pointed
out,
my
part
of
the
presentation
will
focus
on
providing
you
all
with
more
a
little
bit
more
details
on
three
digital
and
process
improvement
that
the
development
services
team
have
completed.
M
M
As
you
know,
every
permit,
or
every
development
proposal
has
an
environmental
review
component
to
it,
and
we
have
to
be
consistent
and
abide
by
the
california,
environmental
quality
act
or
sql.
For
short,
so
some
of
the
improvements
that
we've
made
internally
for
ours
and
externally
is
that
one
we
eliminate
the
firewall,
which
now
allows
applicants
to
view
certain
secret
documents
so
that
applicants
can
be
more
informed
and
have
and
can
provide
alternative
design
to
reduce
environmental
effects
and
environment
lessen
or
reduce
the
number
of
environmental
mitigation
measures.
M
The
intent
of
the
roundtable
is
to
keep
the
consulting
community
up
to
date
with
our
process
and
our
procedures,
and
this
helps
reduce
questions
and
confusion
during
the
environmental
scoping
stage,
planning
also
hosted
multiple
sql
trainings
for
staff
within
the
planning
department,
and
also
with
staff
in
other
departments
as
well.
M
This
is
to
enhance
that
understanding
of
the
law,
the
process
and
overall
just
get
staff
to
be
more
comfortable
with
sigwa
and
the
environmental
team
also
re-established
protocol
for
quality
control
on
our
documents,
and
we
are
also
currently
working
on
a
template
for
one
of
our
most
used
environmental
document.
I
would
say-
and
the
intent
of
this
template
is
to
provide
clarity
to
our
consultants
on
what
we
expect
in
our
documents,
and
this
will
ultimately
reduce
time
and
review
and
enhance
the
quality
of
our
product
next
slide,
please.
M
So
the
planning
planning
imaging
this
was
actually
extra.
We
did
outside
of
our
work
plan
last
year
and
it
proved
to
be
something
very
exciting
for
staff
after
a
permit
is
completed,
planning
goes
through
what
we
call
an
imaging
stage.
What
that
means
is
we
take
all
the
plant
sets.
The
physical
plant
set
prints
out
all
our
correspondence
emails
from
the
community,
and
we
would
package
it
and
we
would
give
it
to
our
staff
for
scanning
to
go
directly
onto
our
sj
permits
or
our
public
portal.
M
We
would
then
place
it
in
a
physical
bin
for
staff
to
scan,
depending
on
the
queue
the
delay
of
for
when
the
product
goes
into.
The
queue
to
get
onto
our
sj
permits
website
could
be
pretty
lengthy
and,
furthermore,
the
quality,
as
you
can
see
on
the
slide
of
the
old
method,
is
that
it's
usually
in
black
and
white,
and
it's
not
a
searchable
pdf.
M
The
bottom
line
of
this
improvement
here
is
that
we
observe
time
saving
for
our
staff
and
better
product
for
the
public,
and
this
also
proves
to
be
extremely
useful
during
the
shelter
in
place
situation
as
this
pre
helps
eliminate
the
need
for
staff
to
access
our
facility
for
stamping
and
for
printing
a
large
quantity
of
correspondence
next
slide,
please
so
the
new
sje
plans.
We
have
a
little
logo.
On
the
left
side
there,
the
department
of
public
works
and
planning
division
have
successfully
launched.
M
The
intent
of
this
product
is
to
facilitate
electronic
plan,
submission
and
review
for
many
of
the
large
permits
and
planning
and
most
of
the
permits
in
public
works.
So
before
this
we
each
division.
Each
department
within
development
services
team
have
slightly
different
methodology
for
receiving
electronic
plans,
reviewing
the
plans
and
storing
comments
and
coordination
to
our
applicant
team.
M
M
So,
on
this
slide
kind
of
highlights
some
operational
changes
and
improvement
that
sje
plans
have
provided.
Actually,
this
is
it's
been
in
use
for
a
month
already
so
applications
the
middle
because
of
the
current
pandemic.
A
lot
of
our
submittal
have
been
electronic
through
either
an
fte
site
or
through
our
email,
but
with
this
product
we
now
have
a
formal
consolidated
platform
for
customer
to
not
only
get
rid
of
spending
money
for
to
print
larger
plan
sets,
and
this
will
probably
be
in
use
even
after
our
pandemic
is
over
number
two
is
plan.
M
Processing
and
triaging
staff
would
be
able
to
save
time
on
tasks
such
as
rerouting
the
plans
and
ensuring
that
each
department
gets
them.
This
system
will
send
an
automatic
email
notification
at
certain
milestone.
That's
been
already
pre-set
into
our
business
practice
to
let
our
development
services
partner
know
when
something
has
been
submitted
resubmitted
and
that
you
have
a
task
on
hand.
M
Common
coordination,
common
collected
from
auto
development
services
reviewers
will
not
be
on
one
platform
for
the
applicant
to
access
and
to
view
so
they
kind
of
get
rid
of
multiple
emails
going
to
them
back
and
forth,
and
plan
review
and
markup
staff
with
sje
plans.
Staff
can
compare
previous
plan
versions
and
identify
changes.
That's
been
made
on
the
plans
easier
and
provide
markup
directly
onto
the
plan
set.
M
M
Project
coordination,
while
we
do
have
one
project
manager
that
would
consolidate
all
comments
from
each
development
services,
partner
and
coordinate
that
with
the
customer.
This
product
gives
us
a
new
platform
for
customers
to
access
those
material
outside
of
just
emails,
and
the
coordination
functionality
and
advantage
of
this
software
is
that
it
gives
us
more
tools
and
more
options
to
constantly
improve
our
business
practice.
M
B
Thanks
tai
alex
powell
with
planning
building
code
enforcement
and
product
owner
of
the
development
service
transformation.
So
the
final
major
project
of
the
transformation
team
or
major
milestone
that
has
been
accomplished
is
the
digital
inspection
form
that
has
we
started
with
building
and
we're
starting
to
deploy
and
build
for
code
enforcement
and
for
fire
inspections.
B
So
the
digital
inspection
form
is
roslyn
brought
up
and
mentioned
a
bit
before
was
very
timely
due
to
the
covet
19
crisis
and
the
fact
that
we
didn't
want
our
inspectors
going
into
city
hall
and
picking
up
paper
paper
plans
all
at
one
time
which
they
used
to
do
now,
with
the
new
digital
inspection
form
or
formerly
known
as
mobile
inspections.
B
Our
inspectors
with
their
tablets
can
get
the
inspection
assignments.
These
notices
automatically
sent
to
their
tablets,
so
they
know
exactly
where
they
need
to
go
and
they
can
fill
out
their
forms
without
ever
having
to
come
into
city
hall.
For
that
coordination
meeting
in
the
morning.
B
There's
numerous
benefits
to
this
new
tool
that
has
been
deployed
in
back
in
april,
including
the
time
saving
for
both
the
staff
and
the
administrative
staff
to
actually
create
these
forms
each
day
and
also
for
inspectors,
who
no
longer,
of
course,
need
to
come
into
city
hall
park
in
the
garage
get
over
and
upstairs
to
pick
up
these
plans
and
also
drop
them
off
in
the
middle
of
the
slide.
B
You
see
what
a
previous
building
inspection
noticed
looked
like
and,
of
course,
our
building
inspectors
filled
these
out
by
hand
which
often
you
know
took
a
long
time
and
pretty
frequently
included
handwriting
that
was
difficult
to
read.
These
forms
will
be
brought
back
into
city
hall
at
the
end
of
the
day,
scanned
and
put
on
to
our
sj
permits
platform
or
our
public
website
for
our
customers
to
access
a
process
that
took
multiple
days
and
oftentimes
with
the
character
recognition.
B
Software
we
were
using
oftentimes
resulted
in
errors
that
were
imported
into
our
permitting
system.
So
this
is
a
key
part
of
the
integrated
permitting
project
and
integrating
that
inspection
noticing
portion.
So,
of
course,
and
you
can
see
on
the
far
right-hand
side
an
example
or
really
a
test
of
one
of
our
digital
inspection
forms.
B
Now
these
new
forms,
of
course,
as
I
mentioned,
our
inspectors
will
fill
out
on
their
tablets
using
voice
detects
technology,
so
they
can
fill
them
out
a
bit
quicker
and
you
can
actually
just
verbalize
what
it
is
that
they're
seeing
on
the
site.
So
this
is
saving
our
we
right
now.
B
What
we're
seeing
is
saving
our
inspectors
almost
an
hour
each
day,
not
having
to
pick
up
the
slips
and
also
not
having
to
handle
the
paper,
but
it
also
increases
the
speed
at
which
our
customers
can
get
access
to
these
notices
to
to
understand
what
has
been
accomplished
or
what
milestones
in
the
construction
process
has
been
completed.
This
previously
would
take
two
to
five
days
and
oftentimes
is
taking
as
short
as
five
minutes,
but
definitely
within
within
two
hours
of
the
inspection
being
completed
as
soon
as
the
inspector
saves.
B
This
form
it's
automatically
uploaded
into
our
our
central
permitting
system
and
then
published
online
for
our
customers
to
find
so,
in
addition
to
all
the
staff,
hours
of
this
saves,
of
course,
we're
saving
a
good
amount
of
paper
and
inc
what
we
believe
to
be
about
seventy
thousand
dollars
each
year
in
in
savings
so
for
the
next
slide.
While
we
have
a
lot
of
the
technology
improvements
that
have
happened
over
the
past
over
the
past
really
years.
B
Since
we
last
promote
presented
to
the
smart
cities
committee,
there
obviously
has
been
a
major
disruption
with
the
kobe
19
crisis
and
one
of
the
important
items
that
we've
been
looking
at
is
how
long
has
it
been
taking
for
building
permit
issuance
from
the
moment
that
a
customer
is
submitting
their
application
to
the
member
that
they're
getting
their
permit
and
can
begin
construction?
B
We
did
an
analysis
on
three
major
permit
types,
some
more
more
common
and
more
commonly
known
application.
Types
first
is
the
home
edition
alterations.
These
are
the
typical
additions
to
your
home,
a
kitchen
remodel,
adding
stairs
garage
conversion
type
projects,
one
of
our
more
frequent
application
types.
The
second
in
the
middle
is
tenant
improvements.
These
are
similar
to
the
home
additional
alterations,
but
mostly
for
commercial
and
industrial
properties,
typically
for
a
restaurant
opening,
any
installation
they
need
to
do,
or
maybe
a
new
office
tenant
with
major
renovations
to
their
space
and
then.
B
B
Finding
with
the
kovid
19
crisis
for
our
home
addition
and
alterations
and
tenant
improvements
has
been
a
bit
of
a
spike
of
the
time
it
takes
to
get
to
permanent
issuance
when
the
permanent
center
closed
in,
like
march,
there
was
obviously
a
slowdown
in
the
permits
that
were
being
issued
and
obviously,
as
we
picked
up,
speed
the
or
we
picked
up
the
pace
of
the
permit
issuance
process.
We
started
to
recognize
and
you
could
see
from
the
graphics
below
that
our
permits
were
were
taking
several
months
to
get
permitted.
B
The
the
only
item
that
sort
of
bucked
that
trend
was
the
new
construction
projects,
and
this
aligns
with
previous
presentations
that
we
have
given
to
the
given
to
the
council
on
the
focus
on
high
impact
projects,
considering
the
economic
development
impacts
and
making
sure
that
those
new
construction
projects
aren't
delayed
by
the
closure
of
the
permanent
center
or
staff
working
from
home.
So
we've
fortunately
seen
a
relatively
consistent
day's
department
issuance
for
new
construction.
B
Additionally,
for
the
home
additions
and
tenant
improvements,
you
can
see
historically,
these
processes
have
taken
under
three
weeks,
typically
less
than
one
week
for
for
tenant
improvements,
and
this
is
due
mostly
to
the
processes
that
we
had
previously
for
these
two
permit
types
home
additional
alterations
are
typically
permitted
by
over-the-counter
processes.
B
You
bring
in
the
appropriate
plans,
our
our
permit
specialists
at
the
counter
can
check
them
and
they're
usually
able
to
walk
out
with
a
permit,
maybe
with
some
minor
corrections
or
missing
documents
that
they
can
bring
back
similar
for
the
tenant
improvement
applications.
Our
special
tenant
improvement
or
sti
program
typically
brings
together
all
the
reviewers
necessary
for
these
for
these
types
of
applications.
So
for
quick
comments
with
a
meeting
with
all
the
important
stakeholders,
so
a
customer
can
get
their
get
their
permit
as
quickly
as
possible.
B
So
as
we
sort
of
enter
the
late
months
of
summer,
our
our
permanent
center
operations
are
returning
to
normal,
but
we
continue
to
track
this
to
make
sure
that
we
advance
and
we
continue
to
to
provide
building
permit
services
in
a
timely
way
so
now
to
talk
about
next
steps.
I'll
turn.
It
back
over
to
rosalind.
D
Great
thank
you
alex,
so
we
are
excited
that
we've
been
able
to
accomplish
a
lot
of
our
work
of
the
last
several
months,
but
obviously
yes,
there's
mo
more
work
to
be
done,
and
so
we
want
to
share
with
the
commun
with
the
committee
where
we're
headed
between
now
and
the
end
of
the
fiscal
year.
D
So
first
we
are
about
to
launch
later
this
month,
a
re-platforming
of
sj
permit.
So
this
is
our
public
portal.
So
we're
we're
launching
this
in
an
effort
to
set
us
up
for
future
improvements
for
the
public
portal.
D
We're
also
going
to
be
rolling
out
the
digital
inspection
form
for
fire
prevention
services
in
early
2021.
So
we're
delighted
that
this
digital
forum
will
be
the
fire
department
will
have
access
to
that
and
will
also
provide
more
access
for
our
customers.
The
next
three
items
we're
very
excited
about
this.
That
will
be
able
to
add
new
permits
to
sgsj
plans,
so
we
will
be
adding
fire,
we'll
be
expanding.
D
The
planning
permits
that
are
made
available
for
our
customers
and,
very
importantly,
we're
going
to
be
adding
building
permits
to
sje
plans
and
then
the
last
item
is
the
final
improvement
to
the
public
portal
sj
permits
and
so
we'll
be
developing
enhancements,
including
gis
integration
and
e-plan
integration
that
we
know
that
our
customers
have
been
looking
for
for
quite
some
time.
D
So
this
ends
staff's
presentation
and
we'd
be
happy
to
answer
any
question.
The
committee
has.
A
All
right
we'll
go
to
the
public
first,
mr
beekman
you're
on.
J
Hi
blair
beekman
here.
Thank
you
for
this
item.
It
was
more
of
an
internal
item.
How
you
talk
to
yourselves
within
city
government.
You
know,
I
hope
my
words
and
I
always
try
to
offer
that
you
know
when
you
work
within
the
city
government
and
and
work
towards
open
good
practices.
That's
how
you
can
you
know,
build
out
and
that's
and
the
everyday
public.
J
They
can
feel
that
if
you,
if
you're
working
towards
an
openness
and
accountability
with
issues
and
a
good
way
to
start
is,
is
is
eternally
with
yourselves
and
and
wanting
to
wanting
to
do
those
practices
and-
and
so
that's
important.
There
was
a
u.n
general
assembly
meeting
all
the
past
few
couple
weeks
and
there
was
some
really
interesting
topics.
The
general
the
speakers
talked
about.
You
know
each
country
got
to
speak
on
subjects
and
summarize
their
ideas
and
feelings.
J
So
so
for,
for
you
know,
programs
like
this
ways
to
I
don't
know
specifically
this
program,
but
just
there
there
can
be
ways
to
invite
the
public
more
to
the
cyber
security
process,
not
just
the
everyday
process
and
that's
an
important
component
when
you're
talking
about
transparency
and
and
to
say
that
we're
not
building
ourselves
in
the
name
of
warfare
and
that
we're
building
ourselves
in
the
name
of
peace
and
open
democracy.
J
And
you
know
those
are
the
concepts
that
if
you
talk
about
with
each
other,
that's
the
stuff
that
everyday
community
feels
and
you
know
and
and
wants
to
participate
in,
and
that's
the
community
harmony
ideas
that
are
really
important
and
that
have
to
be
considered
as
important
as
innovation
goes
as
tech
itself.
So
that's
my
usual.
So
thanks
for
this
item.
A
K
Thank
you
chair
and
thank
you
staff
for
for
this
update.
I
know
we
got
one
in
ad
hoc
and
I
I
have
a
couple
of
questions
and
maybe
their
follow-up
from
from
discussion
that
we
had
at
ad
hoc,
but
the
first
one
is
about
the
digital
inspection
forms.
I
think
this
is
a
great
addition.
K
One
of
the
things
I
didn't
hear-
and
I
just
want
to
I
just
want
to
understand
so
it's
it's
awesome-
that
it's
available
within
two
hours
to
the
customer.
K
Our
previous
inspection
forms
available
when
an
inspector
goes
for
follow-up,
so
one
of
the
things
that
had
changed
in
the
workflow
some
years
back
is
that
we
have
different
inspectors
going
out
to
the
same
site
so
that
we
could
get
inspections
more
quickly
and
one
of
the
downstream
impacts
of
that
is
that
inspectors
have
different
ideas
about
things.
D
Great
question:
councilmember,
and
yes,
this
is
why
we're
really
excited
that
we
are
able
to
roll
out
the
digital
inspection
forum,
because
all
of
the
inspectors
will
be
using
it.
They
each
have
their
tablets,
and
so,
if
there
is
for
in
your
example,
a
different
inspector
who
is
at
a
site,
he
or
she
can
pull
up
the
previous
comments
and
refer
to
them
as
well
as
the
customer
right.
D
So
I
know
that
that
has
been
a
big
pain
point
in
the
past
that,
if
a
different
inspector
inspectors
on
the
site,
some
customers
were
getting
additional
comments
that
they
hadn't
previously
received.
So
we
hope
that
going
digital
having
the
comments
you
know
on
their
tablets
and
again
with
the
customers
having
access
to
the
information
as
well
to
help
solve
that
problem.
K
K
B
Yeah,
it
obviously
changes
by
the
scope
of
it
and
sort
of
if
what
which
which
category
falls
into
and
also
they
have
the
they
have
many
categories
within
there
with
a
little
bit
of
confusing
terminology.
But,
yes,
I
think
the
example
we
were
looking
at
was
there
are
several
installations
going
on,
but
yes
for
the
most
part,
if
it's
already
green,
when
the
next
inspection
is
scheduled,
usually
it
won't
include
those
components,
so
it
won't
even
be
included
on
the
form.
B
If
the
inspector
sees
something
that
isn't
that
say,
say
sort
of
triggers
a
red
flag
for
them.
They
also
have
the
ability
to
have
that
as
a
separate
row
pending,
but
usually,
if
it's
green,
it
wouldn't
even
make
it
as
part
of
their
inspection,
scope
of
work.
K
K
That's
correct!
Okay!
Thank
you.
I
just
wanted
to
clarify,
because
that
has
not
been
people's
experience
in
the
past,
including
including
our
own
many
years
ago
and
then
in
terms
of
the
building
permit
issuance.
K
I
I
I'm
concerned
about
this,
and
I
I
think
rosalind
you
already.
You
already
know,
but
I
I'm
especially
concerned
about
the
tenant
improvement
being
basically
three
times
as
high
as
it
used
to
be.
This
is
an
area
where
you
know,
as
we
have
people
reopening
and
reconfiguring
and
potentially
needing
needing
to
make
some
changes
that
require
permits
based
on
new
rules
that
we
want
to
get
that
going
as
soon
as
possible.
So
how
can
we
get
that
number
back
down
to
the
you
know
the
four
to
eight
range
that
it
was
in
before
yeah.
D
And
obviously
this
is
something
that's
important
to
us
as
well,
in
helping
our
customers
get
to
issuance
faster
into
your
point
about.
There
very
well
may
be
changes
in
some
of
the
the
tenant
improvement
so
we're
we
are
doing
a
number
of
things.
Obviously,
they've
been
impacts
right,
we're
we're
operating
our
permitting
process
and
plan
review
quite
differently.
D
So
first
we
are
going.
We
have
established
we're
going
to
establish
very
soon.
Actually,
it's
rolling
out
next
week
online
permit
appointments,
so
at
least
our
customers
can
have
certainty
of
when
they're
going
to
be
seen
by
a
staff.
Member
and
we'll
do
it,
you
know
via
zoom
or
telephone
call,
so
we
we
expect
that
to
help
we
a
big
part
of
it,
is
more
people
so
really
glad
that
we're
actually
adding
more
staff.
We
have
two
new
hires
that
will
be
starting
very
soon.
D
We
had
a
person
who
started
in
august
and
we're
we've
also
offered
overtime
to
our
staff,
and
we
know
that
there
we
actually
have
10
members
who
are
taking
advantage
of
that.
So
that's
definitely
going
to
help
us
in
plan
review
and
getting
things
out
of
the
door
sooner.
So
that's
definitely
going
to
help
us
and
we've
actually
re-assigned
one
particular
staff
member
to
help
out
on
the
plan
reviews
side
as
well.
D
K
I
I
think
this
is
you
guys
have
done
a
great
job
and
I'm
I'm
looking
forward
to
the
all
the
time
savings
and
I
mean
70
000,
just
on
paper,
printer
and
ink,
I
mean
even
just
that
right,
like
that's
awesome,
so
I'm
glad
that
we,
we
went
down
this
road
and
I
know
there
were
many
many
pain
points
along
the
way
and
it
it
is
as
as
kip
and
rosalind
and
rob
assured
us.
It
is
worth
it
in
the
end
right.
K
A
All
right
given,
given
all
the
references
we
make
to
small
wonders
on
this
committee,
I
really
think
we
should
have
named
amanda
vicki
after
vicki
from
small
wonders,
but
anyways
never
mind,
no,
no
you're,
a
small
one.
I
remember
her
she's,
a
miracle
made
of
plastic
she's,
fantastic
anyways,
all
right,
we're
gonna
keep
going.
I
have
to
jump
off.
A
I
have
another
engagement
around
three,
so
I'm
gonna
ask
one
quick
question
just
interject
and
then
ask
the
vice
mayor
to
take
over
the
meeting
for
me
just
to
follow
up
on
dev,
councilmember
davis
question
the
the
fact
that
we're
digi
we
have
digital
inspections
and-
and
you
can
see
the
prior
notes.
How
does
that
prevent
the
next
inspector
from
saying?
A
Well,
the
last
guy
forgot
this,
because
I,
I
really
think
that's
the
problem,
but
it's
not
so
much
that
lack
of
paperwork,
but
it's
different
standards
or
eyeballs
looking
at
the
same
issue,
but
seeing
multiple
different
problems.
So
it's
more
of
a
training
or
getting
to
some
sort
of
consensus
with
a
consistent
grading
process.
D
Yeah
that
that's
a
good
point
and
and
obviously
we're
you
know
we're
approaching
this
so
that
we've
have
empowered
our
supervisors
to
really
take
a
very
close
look
and
to
make
sure
that
the
inspectors,
you
know
understanding
what
our
expectations
are
and
so
they've
been
giving
that
guidance
and
instruction
that
if
something
is
now
green,
that
work
is
done,
there
is
no
need
to
undo
anything
that
has
already
been
checked
off.
D
So
we
are
going
to
continue
to
to
monitor
that
we've
empowered
our
supervisors
to
do
whatever
is
needed
to
make
sure
all
of
our
inspectors
are
following
suit.
A
A
Will
we
be
able
to
pass
that
on
at
all
to
to
the
developers
and
the
people
looking
to
do
business
in
our
city
by
way
of
the
service
fees
and
charges
to
be
able
to
reduce
that
somehow.
D
Wow
that
that's
a
great
question
I
mean
that
would
be
ideal
if
we
could
get
to
that.
To
that
end
point
you
know
I
will
have
to
be
quite
transparent
and-
and
the
committee
already
knows,
that
development
services-
obviously
we're
required
to
be
cost
recovery.
D
D
Cola
increases
things
like
that,
so
I
I
think
it's
going
to
take
us
some
time,
first
of
all,
to
get
to
100
cost
recovery
and
then,
when
we're
at
that
point,
perhaps
we
could
take
a
look
at
if
there's
ever
a
a
situation
where
we
might
be
able
to
adjust
fees,
but
I
think
honestly,
it's
going
to
take
us
some
time
to
get
there.
D
I
I
I
think,
that's
fair.
I
think
that
again
we
have
to
catch
up.
We
have
to
get
to
100
cost
recovery
and
we'll
monitor
that,
because
to
your
point
with
these,
with
these
digital
improvements,
if
it
is
taking
our
staff
less
time
to
do
the
work,
obviously
that
that
should
translate
into
reduced
cost
to
our
customers.
But
I
think
first
we
have
to
get
on
par
to
make
sure
that
we're
right
now
and
in
the
future,
covering
the
amount
of
money
that
we
need
to
pay
for
just
the
staff
time
itself.
A
Got
it
all
right?
Thank
you,
rosalind
all
right.
Vice
mayor,
I'm
going
to
tag
you
in
and
please
take
over
the
meeting
for
me.
E
E
Anyway,
just
a
couple
questions
one
is
as
you
roll
out
or
as
you
will,
or
as
we
roll
out
any
new
technology
or
any
new
process.
D
Yeah,
that's
a
great
great
point
and
I'll
give
you
an
example
prior
to
rolling
out
sje
plans.
For
example,
we
took
some
of
our
customers
through
testing.
We
wanted
to
make
sure
to
your
point
about
user
experience
that
you
know
they
had
the
opportunity
to
play
with
the
system
to
actually
submit
some
applications
online.
We
got
their
feedback
and
made
some
adjustments.
D
B
Yeah
and
thanks
rosalind,
so
I
was
actually
going
to
bring
up
that
we
actually
do
the
same
process
for
one
of
our
next
upcoming
milestones
for
sjpermits.org.
B
We
actually
have
external
testing
happening
today,
so
I
actually,
my
inbox
has
some
actual
customers
who
are
going
through,
who
are
kind
enough
to
dedicate
some
of
their
time
to
actually
going
through
the
portal
and
giving
some
feedback.
So
it
is
a
process
that
we
do
I'll
say
also
on
the
on
the
back
end.
B
I
think
part
of
your
question
was:
how
do
we
make
sure
that
we
continue
to
see
if
there's
any
improvements,
anything
that's
changing
that
isn't
working
for
them
and
we
have
historically
had
it
on
our
sj
permits
portal,
a
link
for
hey
any
feedback,
and
we
typically
get
a
lot
about
the
process.
We
do
get
some
about
the
technology
as
well,
so
we'll
make
sure
that
that's
definitely
included
on
the
sj
permits
platform.
B
We
don't
have
it
right
now
for
sje
plans
and
the
reason
for
that
is
it's
mostly
off
the
shelf
from
our
customer.
So
again,
most
that
software
configuration
is
is
based
on
sort
of
the
way
that
the
software's
built
when
we,
when
we
purchased
it.
But
we
should
definitely
create
an
opportunity
for
somewhere
on
our
on
the
city's
website,
where
we
direct
customers
to
go
to
to
provide
any
feedback
that
they
have.
E
Next
question
is
on
quantifying
our
investment
in
this
project.
I
know
there's
a
lot
of
money.
A
lot
of
time
has
been
invested
and
I
know
it's
it's
impossible
to
quantify
everything,
because
some
things
are
quantifiable
and
some
things
are
subjective,
but
is
there
any
quantifiable
data
that
we
have
in
terms
of
cost
savings
and
any
other
financial
savings
that
we
were
able
to
to
identify,
particularly
around
it,
trying
to
calculate,
say,
a
an
roi,
a
return
on
investment
for
the
project.
D
Yeah,
so
that
that's
really
important,
because
we
do
want
to
be
able
to
measure
if,
in
fact
this
is
working,
it's
supposed
to
be
better,
the
experience
is
supposed
to
be
better
processing
should
take
less
time
which
transfers
into
customers
saving
money.
So
we
have
been
doing
some
benchmarking
part
of
the
the
work
that
we're
doing
tracking
our
permit
time
to
issuance
is
all
about
that,
because,
obviously,
those
time
frames
should
be
going
down
over
time
so
that
that
is
very
important
work.
Vice
mayor
alex
anything
else,
you
want
to
add
there.
B
Just
that
performance
measures
is
a
part
of
the
transformation
work
we
focused
on
the
technology
and
then
we'll
map
out,
just
like
we
did
for
the
permit
issuance.
We
looked
to
the
past
13
months
and
we
want
to
see
after
the
technology
implementation.
What's
that
impact
on
time
to
issuance
and
staff
time
time.
Tracking
is
also
another.
Another
piece
of
work
that
we're
working
on
among
among
the
partners
is
part
of
an
audit
that
recently
came
to
to
council.
B
E
Great
the
reason
why
I
asked
that
question
again
for
for
future
projects
oftentimes,
you
know
we
need
to
go
to
our
the
taxpayers
and
and
justify
why
we're
making
these
expenditures
and
anytime
we
can
quantify
it
and
again.
I
know
that
some
of
these
projects-
it's
not
told
all
about
the
roi
but
anytime
we
can
have
some
numbers
or
figures
to
justify
the
expenditures,
or
at
least
make
the
case.
E
I
think
it
benefits
everyone
and
then
my
last
question
is
on
slide
number
10
on
the
home
additions
and
alterations
in
june
and
july.
E
The
numbers
are
plateaued,
and
I'm
just
I
want
to
just
get
some
insight
in
terms
of.
Is
that
just
a
statistical
one-off
or
are
there
other
issues
that
are
causing
that
that
number
to
plateau.
B
Just
to
clarify
you're,
quite
you're,
saying
home
alterations,
sort
of
this,
this
plateau
or
the
the
tenant
improvement.
I
apologize.
E
right.
So
this
is
almost
twice
the
marsh
level.
So
I
was
wondering
if
there's
a
if
that's
just
a
sample
statistical
sample
or
if
it's
just
indicative
of
a
trend.
B
Right
so
a
little
bit
yeah
a
great
question
and
there's
there's
obviously
a
couple
numbers
that
are
important
in
play
here
in
theory.
If
we,
if
we
permitted
one
home
alteration
in
a
month
in
one
day,
that
would
be.
That
would
look
like
a
great
statistic,
what
we
had
sort
of
towards
the
end
of
march,
and
then
you
see
that
fast
uptick
is
that
sort
of
the,
as
as
as
our
as
our
permanent
center,
we're
figuring
out
how
to
do
remote
operations
and
then
teaching
our
customers
to
do
remote
operations.
B
There
sort
of
is
this
delay
of
of
several
months,
and
you
sort
of
see
how,
like
the
may
april
sort
of
two
to
three
months
after
after
sort
of
the
shelter
in
place
order
and
the
closure
of
the
permanent
center
happened,
that
you
would
typically
see
that
that
increase.
I
think
that
the
positive
side
of
sort
of
the
downward
trend
is
means
that
there's
not
this
backlog
of
of
of
permits
have
been
sitting
around
for
four
months
or
five
months.
That
would
drive
that
average
up.
B
What
what
sort
of
that
stabilization
down
means
is,
while
we're
prop
well
we're
permitting
sort
of
at
a
higher
rate
and
rosalind's
presented
us
in
the
past
sort
of
the
the
increasing
amount
of
permits
that
are
being
issued?
The
the
decrease
means
that
you
know
there
isn't
sort
of
a
backlog
before
we
definitely
do
have
some
that
are
taking
a
bit
longer
because
of
sort
of
just
getting
customers
acclimated
to
this
new
process.
B
But
that's
sort
of
why
you
would
see
sort
of
a
peak
at
one
point
and
then,
once
that
backlog
is
mostly
cleared,
we
don't
have
things
that
were
hanging
around
back
from
march
or
february
they're,
mostly
as
they're
coming
in
they're,
taking
a
little
bit
more
time,
but
everything
is
moving.
Does
that
does
that
answer?
Your
question.
E
Yeah,
so
if,
as
we
go
to
the
outer
months
august
september
october,
you'll
see
that
that
trend
line
start
to
go
down
again,
plus
once
we
cycle
through
the
backlog
of
of
permits,
is
that
a
accurate
summary
exactly
yes,
okay
got
it
got
it?
Well,
that's
all
the
questions
I
have
mayor.
L
Mr
appreciate
the
the
presentation
very
much
just
going
to
the
point
that
councilman
davis
raised
about
how
critically
important
tenant
improvements
are
right
now,
as
folks
are
just
trying
to
keep
their
the
wheels
on
in
their
businesses
and
keep
people
employed.
L
Given
that
significant
number
of
tenant
improvements,
I
assume,
are
covid
related
they're
about
moving
some
walls
to
enable
greater
spacing
I'm
guessing
that
some
of
what
we're
getting.
I
just
don't
know
you
guys
have
obviously
much
better
sense.
L
D
Door
thanks
mayor,
so
yes,
obviously
we're
we're
focused
on
helping
our
customers
get
their
permits
issued
as
quickly
as
possible.
What
what
your
proposed
is
is
very
interesting,
something
that
we
can
certainly
look
at.
I
think
perhaps
one
challenge
may
be
just
around
building
code
and
safety
and
making
sure
that
structures
are
inspected
before
they're
they're
occupied.
D
I'm
sure
that
that
would
be
a
concern
for
the
the
building
official,
but
something
that
we
can
take
a
look
at
to
see
what
other
measures
we
can
undertake
to
get
these
permits
out
for
our
ti
customers.
Could
you
give
me.
L
A
sense
rosalyn:
do
you
have
any
idea
sort
of
the
typical
ti
permit
well
of
of
the
inventory
of
ti
permits,
we
got
coming
through
the
pipeline.
Any
rough
sense
about
what
percentage
is.
Just
people
are
trying
to
move
the
walls
or
whatever
in
some
way,
to
address
a
need
to
to
be
able
to
have
people
in
there
safely
for
covid.
D
Yeah
mayor,
I
I
don't
have
that
information
handy
right
now,
but
that's
something
that
we
can
certainly
compile
and
and
get
to
you
quickly.
L
Okay,
I'm
just
trying
to
understand
if
this
is
a
big
problem
or
a
little
problem,
even
just
understanding
that
I
don't
expect
anybody
to
count.
I
think
it
would
just
be
helpful
for
us
to
understand
if
this
is
something
we
should
be
focused
on
or
if
it's
a
very
small
percentage
of
permits,
in
which
case
I
know
it's
not
working
time.
E
Mayor,
I'm
sorry
for
interrupting
we're
about
to
lose
our
quorum
in
a
minute.
So
I
I
would
like
to
take
a
vote
on
this
item
and
then
okay,
allow
you
to
continue
your
sure,
that's
okay,
great,
so
you
can
make.
L
I'll
move
to
approve
accept
the
report.
K
E
All
right,
it's
been
moved
and
seconded.
Can
we
have
a
roll
call
vote?
Please
jimenez?
Yes,
davis,
hi,
lecardo,
hi
jones,
hi,
df,
absent.
L
L
Thank
you
appreciate
the
presentation
about
imaging
from
from
miss
tai
chao.
It
could
I
just
understand
better,
though,
why
exactly
are
we
spending
any
time
translating
a
printed
document
to
an
image?
I
thought
the
whole
vision
was
everyone's
going
to
be
submitting
stuff
electronically,
so
there's
going
to
be
no
translation
to
an
image.
M
So
the
planning
imaging
actually
took
place
before
the
sje
plans,
so
we
wanted
to
do
that
improvement
even
before
the
sjee
plans
goes
live
so
that
part
was
was
improving
our
current
practice
before
we
have
the
sje
plan
at
all,
so
that
that
that
there
was
a
timeline
difference
there.
L
L
All
good,
then
we're
all
even
cool,
so
then
the
okay.
So
are
we
going
to
be
in
a
happy
paperless
world
anytime
soon,
where
we
just
do
all
this
stuff
so
that
there's
no
risk
that
anyone's
going
to
lose
a
plan?
I
mean
we've
all
heard
those
horror
stories
right.
Are
we
getting
to
fully
electronic
records
in
the
next
two
years.
D
D
Fire
is
being
incorporated
early
next
year
and
those
are
our
partners
right
so
significantly
improvements
and
completion
by
the
end
of
the
fiscal
year.
Because,
mayor
to
your
point,
that's
where
we're
headed
we're
headed
headed
to
digital
operations
and
we'll
continue
to
to
work
on
this.
D
It's
it's
an
adjustment
for
our
staff
and
it's
an
adjustment
for
our
customers
right,
because
we
know
that
we're
going
to
have
to
continue
to
work
with
customers,
train
them,
give
them
the
tools
that
they
need
to
submit
things
electronically,
because
many
of
them
have
just
been
used
to
paper
for
many
many
years.
But
yes,
we,
we
hope
by
the
end
of
this
fiscal
year,
to
see
a
lot
of
progress
on
that
end.
L
Okay
amen.
Thank
you
for
that
now.
I
know
that
also
increases
our
responsibility
around
security
and
I'm
sure
we
can
all
imagine
the
the
spy
movie
where
everyone
breaks
into
city
hall,
to
figure
out
where
the
life
safety
systems
are
in
the
building
or
whatever.
But
are
we
confident
about
the
security
we've
got
so
competitors
might
be
trying
to
figure
out
ways
to
get
trade
secrets,
can't
figure
out
how
to
get
in
the
building.
F
Mr
mr
lloyd,
that
sounds
like
a
question
for
you,
sir.
It
is
so
we
actually
have
some
work.
A
That's
going
to
be
going
through
november
through
the
first
quarter
of
next
year
to
take
a
deeper
look
into
many
of
these
applications.
We
do
have
a
work
plan
that
we've
discussed
with
pbce
and
their
I.t
folks,
but
we
do
have
some
more
work
to
do
to
dive
into
that
mayor
and
that's
across
the
city.
But
we
have
a
great
hardening
of
security.
That's
going
to
be
occurring
over
roughly.
L
L
That
is
where
every
detail
of
the
building
might
be
with
companies
that
are
really
concerned
about
trade
secrets
and
security,
and
things
like
that.
A
L
Really
appreciate
it,
thank
you
and
then,
as
we're
moving
to
this
digital
world,
that
the
customer,
I
think
you
indicate
roosevelt,
will
be
able
to
have
a
good
idea
about
what
prior
comments
are,
which
is
great,
can
the
customer
will
the
customer
also
be
able
to
know
whose
desk
the
application
is
sitting
on
as
it's
winding
through
the
process.
D
Yes,
I
know,
that's
been
a
big
pain
point
for
for
many
of
our
customers
and
the
short
answer
is
yes:
they'll
be
able
to
see
in
the
public
portal
which
staff
member
is
reviewing
alex,
I
say:
did
you
want
to
add
anything.
B
Yeah,
I'm
going
to
steal
ty's
thunder,
so
I
apologize
for
that
tie.
But
again
the
sje
plans
portal
is
not
just
a
way
for
applicants
to
submit
documents.
It's
also
tracking
the
process,
and
it's
also
tracking
the
commenting
and
markups.
So
again
our
reviewers
need
to
put
a
drawing
on
there,
whether
from
public
works
from
building
from
from
planning,
whoever
or
from
wherever.
You
can
actually
see
who's.
The
one
who
made
that
comment.
So
you
know,
what's
the
open
comments,
it
actually
says
resolved
unresolved
and
then,
of
course
you
can.
B
L
Hallelujah,
that's
great.
I
know
we've
been
talking
about
this
since
2015.
I'm
just
glad
that
we're
this
is
becoming.
This
is
coming
to
life
now
and
then
the
final
question
is
now:
are
we
also
going
to
be
able
to
manage
better
as
a
result
of
this
system
that
is
to
be
able
to
see
workflows
from
500
applications
and
how
they
move
through
the
system
and
understand
where
the
choke
points
are,
and
maybe
where
some
folks
could
use
more
training?
Maybe
some
folks
could
maybe
aren't
having
as
much
workload
and
we
can
shift
more.
D
L
So
so
we'll
be
able
to
know
to
the
employee.
Hey
this
particular
employee
seems
to
have
a
hard
time
with
you
know,
meeting
some
basic
timelines,
some
standards
right
and
oh,
maybe
they
need
a
little
more
time
and
training
or
or
some
additional
attention
is.
Is
that
something
I'll
enable
you
to
do.
F
Mr
mayor,
just
one
thing
added
on
just
to
make
sure
that,
from
my
eoc
hat,
you
know
related
to
your
tenant
improvement
question.
I
I've
kind
of
took
your
comments
and
I've
got
formed
two
questions
in
my
mind.
I
want
to
echo
them
back
to
make
sure
that
they're
the
right
questions,
one
is
out
of
the
universe
of
tenant
improvements.
What
of
them
are
are
directly
related
to
modifications
that
we
need
that
businesses
need
to
do
to
get
back
in
business
because
of
covid
and
two
kind
of
design
thinking.
F
L
F
F
Yeah,
so
I
just
waited
on
that
with
the
eoc
hat
on,
because
I
think
there's
you
know,
we
have
a
little
bit
more,
both
complexity
and
flexibility
with
the
eoc
role,
so
so
roselle
and
I
will
engage
with
the
team
and
think
that,
through
both
from
a
overall
development
services
perspective,
but
also
from
an
emergency
management
and
economic
recovery
perspective,
and
if
there
are
options
we'll
we'll
bring
those
back
either
act
on
them
or
bring
them
back
to
council,
as
required.
L
E
Like
that
hanging
on
the
edge
of
my
seat
and
thank
you,
staff,
hip
and
team
rob
everyone
for
all
the
hard
work
rosalind.
Thank
you
for
that
report
and
we've
already
approved
it.
So
we're
now
on
to
open
forum
and
blair
beekman.
E
J
Thank
you.
Thank
you
for
the
meeting
today.
That
last
item
was
interesting.
It
made
have
some
interesting
involvement
with
the
san
jose
strong
mayor
and
council
committee
process
in
january
community
process.
Good
luck
with
that,
for
I
guess
you
know
I
wanted
to
to
for
public
open
forum
to
first.
You
know
I
want
to
very
much
endorse
anthony
mata,
as
as
how
to
look
for
the
future
of
a
police
chief
in
san
jose.
J
I
don't
know
if
he
will
be
the
ultimate
choice,
but,
as
you
look
around
the
country
and
within
the
san
jose
police
department,
I
hope
you
really
can
consider
anthony
mata
as
as
as
how
to
look
for
a
police
chief.
Thank
you
with
that
said.
I
wanted
to
mention.
You've
been
talking
about
your
iot
plans,
and
this
could
possibly
relate
to
the
previous
item
that
you've.
You
know.
You've
talked
in
previous
meetings.
You
have
you're
you're
all
set
with
your
iot
policy
practices.
J
How
set
are
you?
Is
there
a
way?
Someone
like
myself
can
can
can
understand
that
and
I
can
be
given
information
exactly
what
that
is,
because
I
think
you
know
open
public
policies
with
iot.
You
know
is
part
of.
Excuse
me
from
burp
is
part
of
you
know.
Just
the
importance
of
you
know
all
that
I'm
always
talking
about
and
what
can
develop
the
ideas
of
peace
and
better.
You
know
better
open
democratic
practices,
bring
the
ideas
of
peace
and
that's
a
really
interesting
concept.
It
you
know
it
it.