►
Description
City of San José, California
Smart Cities & Service Improvements Committee of December 1, 2022
Pre-meeting citizen input on Agenda via eComment at https://sanjose.granicusideas.com/meetings.
This public meeting will be held at San José City Hall and also accessible via Zoom Webinar. For information on public participation via Zoom, please refer to the linked meeting agenda below.
Agenda: https://sanjose.legistar.com/View.ashx?M=A&ID=987832&GUID=E47B2E7A-701A-4053-B4E8-F65F41EE8DFE
A
A
A
A
A
A
A
A
A
B
B
B
B
The
throngs
are
here,
I'm
I
can
see.
This
includes
commenting
on
specific
agenda
items
only
addressing
the
full
body.
Public
speakers
will
not
engage
in
conversation
with
the
chair,
council
members
or
staff
rather
dress
the
whole
body.
All
members
of
the
committee
staff
and
public
are
expected
to
refrain
from
use
of
language,
repeated
failure
to
comply
with
the
code
of
conduct
which
will
disturb,
disrupt
or
impede
the
orderly
conduct.
This
meeting
may
be
may
result
in
removal
from
the
meeting
this
meeting.
B
B
D
It
away
Rob
right,
thank
you
mayor
so
good
afternoon
and
happy
holidays
mayor
licardo
committee
members
and
members
of
the
community
Rob
Lloyd
Deputy
city
manager,
for
the
city
of
San
Jose
for
our
December
committee.
The
staff
will
present
two
items.
First
under
agenda
item
D1,
as
you
noted,
will
be
the
technology
and
Innovations
project
status
report.
This
for
the
public
covers
major
initiatives,
verification
validation
as
well
as
mitigations
when
needed
on
City
projects,
calotovic
the
city's
Chief
Information
officer
and
Shirley
Young.
Our
products
project
manager
will
present
second
under
item.
D
D2
We
have
a
status
on
the
equity
through
data
initiatives
of
the
city,
which
aim
to
improve
Community
outcomes
and
services
through
the
use
of
equity
data
practices
and
service
design.
The
director
of
the
office
of
racial
equity
and
the
Chief
Information
officer
and
their
teams
will
report
on
that
and
then
before
we
begin
and
jump
in
with
Khalid,
also
want
to
note
that
this
is
the
last
smart
cities
and
service
improvements.
Committee
meeting
for
the
mayor
and
vice
mayor
just
want
to
thank
you
for
your
service
and
and
your
vision
in
this
work.
B
Thank
you,
Robin
I'm
really
grateful
the
whole
team.
It's
been
really
a
pleasure.
This
is
actually
one
of
the
fun
committees
to
sit
on.
That's
why
this
is
the
only
committee
I
said
I,
but
anyway,
thank
you
because
it's
a
really
amazing
work
with
what
the
the
team's
doing
throughout
the
organization.
So
thank
you
vice
mayor.
Do
you
want
to
say
any
words
in
your.
F
G
Good
afternoon,
mayor
Ricardo,
council
members
and
members
of
the
public,
my
name
is
Scarlett
topic,
Chief
Information
officer,
and
we
are
here
to
present
the
it
products
and
project
management.
I
mean
the
the
status
of
the
Innovation
and
Technology
project
management
report.
Presenting
with
me
is
Shirley
Young
I.T
products
and
the
project
manager
at
itd
information
technology
department.
G
As
usual,
we
start
by
linking
IT
projects
with
the
2223
City
initiative
initiatives
roadmap
and
highlight
this
year's
13
City
initiatives.
I.T
initiatives
that
it
team
is
actively
supporting
by
providing
innovative
solutions,
project
management,
new
technologies
and
critical
data.
Next,
we
will
show
you
how
we
connecting
and
aligning
IT
project
with
a
CD
roadmap
across
City
priorities.
G
And
here's
the
current
map
and
status
of
the
major
it
and
Innovation
project
across
the
city.
We
have
dated
this
report
since
the
last
meeting
and
removed
project
previously
reported
as
complete.
In
addition,
we
updated
the
project
status
to
provide
an
overall
overall
visual
presentation
of
our
progress.
G
H
H
The
applicant
Tracking
System
project
has
kicked
off
in
the
transportation
data
platform
pilot
is
no
longer
a
pilot,
but
now
an
ongoing
project
we
we
will
be
reporting
status
on
for,
for
the
project
status
is
changed
to
Yellow,
mitigating
vehicle,
blight
management
system
and
beautify,
SJ
and
homeless.
Encampments
platform
are
experiencing
some
delays
in
Timeline,
but
it
is
actively
it
is
being
actively
mitigated
due
to
Staffing
constraints.
Sj311
accessibility
has
been
de-prioritized
to
focus
on
the
vehicle
blight
management
system.
H
H
Sorry
for
the
delay
on
this
slide.
We
are
pleased
to
present
our
methodology
for
estimating
project
value.
It
is
a
numeric
number
and
it
is
ranked
based
on
whether
our
project
satisfies
or
does
not
satisfy
these
seven
categories.
The
first
three
are
weighted
heavier
with
two
points.
For
example,
if
a
project
directly
impacts
the
safety,
security
or
privacy
concerns
of
the
public,
it
will
receive
two
points
and
if
it
doesn't,
it
receives
zero.
So
it's
either
zero
points
or
two
points.
A
H
H
H
The
categories
you
see
here
are
were
created
based
on
how
itd
internally
evaluates
and
assesses
project
impact.
We
also
Incorporated
feedback
from
the
committee
and
departments.
We
plan
to
reassess
these
categories
twice
a
year
to
make
sure
it
still
makes
sense
and
how
we
can
continue
improving
the
tool.
H
H
On
this
slide,
we
we
showed
our
new
dashboard
in
October,
but
I'd
like
to
point
out
the
addition
of
project
value
in
the
middle
graph
circled
in
red.
The
graph
is
an
overlay
of
average
project
value
by
Enterprise
priority
overlapped
with
estimated
budget.
This
dashboard
is
available
publicly
on
our
it
website
and
can
be
toggled
for
different
analysis
and
insights.
G
The
independent
verification
and
validation
process,
known
as
ivnv,
was
established
to
provide
an
independent
assessment
to
ensure
projects
continue
to
be
aligned
with
the
business
objectives
and
values
when
performed.
The
outcome
provides
the
adjustments
and
Alignment
between
the
implementation,
team
and
stakeholders
also
lesson
learned
from
the
assessment,
help
and
training
staff
and
enhancing
the
effectiveness
of
the
project
management
program.
G
As
we
reflect
on
the
idea
process
at
the
end
of
the
year,
we'll
recognize
the
need
to
continue
to
develop
enhancements
to
advance
the
maturity
and
effectiveness
of
the
process
and
the
new
team.
Some
of
the
Lessons
Learned
include
the
need
to
better
Define
the
Project's
cope
and
expectations
to
avoid
surprises
and
ensure
complete
alignment
with
the
stakeholders.
G
The
previously
presented
tool
to
estimate
project
value
will
be
incorporated
the
on
in
the
ivnv
process
next
year,
starting
continued
to
be
a
challenge
when
planning
and
implementing
it
related
projects
and
through
proper,
proper
coordination
communication.
We
can
reduce
the
impact
of
the
process
on
the
process.
G
The
program
continues
to
mature
and
Advance,
as
we
enhance
project
management
processes
and
tools,
as
we
continue
to
invest
in
the
team
and
the
tools
we'll
also
invest
in
sharing
our
capabilities
with
other
departments
to
maximize
the
benefits
and
establish
a
consistent
progress.
City-Wide
we've
started
this
C-3PO
website
as
a
repository
for
tools,
best
practices
and
to
facilitate
fundamental
training
for
basic
training.
We
plan
to
continue
our
investment
in
the
processes
to
promote
stronger
practices
for
Innovation
and
project
management
and
Foster,
stronger
collaboration
among
departments.
G
I
Hi,
thank
you,
play
a
big
win
here.
Happy
last
meeting
the
smart
cities
committee
to
certain
Council
persons
in
the
mayor.
It's
been
an
interesting
eight
years.
Thank
you.
I
hope,
you've
noticed
I
think
we're
all,
hopefully
trying
to
notice
that
I've
been
trying
to
point
out
that
Civic
Innovation
staff
has
been
doing
some
really
interesting.
I
Work
and
they've
been
picked
to
develop
a
future
of
technology
questions
for
our
community
to
to
involve
themselves
more
in
the
community
process
and
to
ask
Community
they
offer
pictures
of
themselves
here
today,
as
as
ways
to
be
accessible
for
the
community
to
if
they
want
to
talk
to
them.
I
think
that's
why
they're
doing
these
things,
so
you
can
address
them
with
your
concerns
and
they
want
to
hear
that
they
want
to
hear
what
your
ideas
are
and
that's
building,
accessibility
and
that's
just
amazingly
important
stuff
for
our
future.
I
That
is,
that
is
the
Innovation
at
this
time
in
our
lives
and
I
wish
we
were
more
open
and
talking
about
it.
Civic
Innovation
is
really
working
on
that
and
I
hope.
The
mayor
elect,
who
is
not
at
the
meeting
today,
is
really
taking
note
of
such
things
and
wanting
to
continue
not
just
in
Civic
Innovation,
but
in
other
city
government
staff
departments,
we're
considering
issues
a
little
differently,
a
little
more
openly
with
more
communication.
Thank
you
for
that.
Good
luck
in
those
efforts.
I
Good
Luck
in
Civic,
Innovation,
continuing
to
work
on
AI
Concepts
that
are
human
rights
based
and
civil
rights
based
there's
some
items
here
on
this
agenda.
You
know
about
you
know
the
betterment
practices
for
neighborhoods
local
neighborhood
practices,
they're
going
to
need
that
sort
of
help,
procurement
ideas,
how
to
involve
you
know
civil
rights
protections
and
things
that
I've
talked
about
that's
going
on
in
Berkeley
right
now.
We
can
apply
those
kind
of
practices
to
ourselves
and
and
not
be
fearful
of
of
good
communication
in
our
future.
Thank
you.
F
Vice
mayor,
oh
yes,
it's
just
kind
of
pile
on
some
more
again.
I
want
to
commend
the
whole
team.
I
remember
when
this
first
started
out.
Actually
it
came
from
your
vision.
There
of
you
know
having
a
Innovative,
Smart,
City
and
I.
Remember
when
this
first
started
and
I
see
where
we
are
now
and
we
come
a
long
way.
I
know
we
obviously
have
a
long
way
to
cope.
J
B
Thank
you
vice
mayor
I
appreciate
your
your
focus
on
this,
particularly
in
your
time
as
chair
and
and
and
everybody's
work.
I
I'll
just
add
I.
You
know
when
we
started
this
effort
and
and
created
this
committee,
the
I.T
was
a
very
badly
underfunded
corner
of
City
Hall
that
always
seemed
to
get
cut
worse
and
worse
with
every
budget,
and
now
it's
just
a
badly
underfunded
corner
of
City
Hall.
B
That
is
expected
to
do
a
lot
more
because
we're
all
now
really
engaged
in
seeing
how
we
can
leverage
technology
and
data
and
innovation
in
improving
city
services,
I'm
just
thrilled
to
see
how
much
energy
is
emerged
from
really
the
good
people
I've
been
working
hard
on
this,
because
I
think
we
all
see.
What's
coming,
it's
going
to
be
another
well
I
shouldn't
say
another
that
probably
for
the
first
time
in
a
few
years,
it's
going
to
be
a
tough
budget
and
we're
all
going
to
be
thinking
about.
B
B
The
I
appreciated
the
y-axis
addition
of
the
average
of
project
value
and
I
want
to
go
that
slide.
Where
you
applied
it
to
the
bar
chart,
you
get
slide
nine
and
I'm,
trying
to
I
guess
elicit
interpretation.
Obviously,
homelessness
is
way
off
the
chart
in
terms
of
average
project
value.
That
would
make
sense,
but
has
a
really
small
estimated
budget
relative
to
the
item.
Other
items
should
this
be
viewed
descriptively
in
some
way
should
we?
What
should
we
take
away
from
this?
D
D
H
F
D
H
D
Add
mayor,
so
it
is
a
tool
where
we're
going
to
see
if
we're
actually
aligned,
also
with
the
city
priorities
in
the
city,
roadmap,
yeah
and
you're,
seeing
as
we
work
our
way
more
towards
that,
this
will
become
more
and
more
refined
and
more
and
more
accurate.
The
first
test
was,
we
generally
do
match
the
value
in
our
highest
priority.
Projects
are
matching,
but
in
terms
of
Project
funding.
That
is
something
that
we're
going
to
start
feeding
into
the
budget
process.
More
yeah.
B
H
B
It
so
label
that
black
hole,
procurement
and
it'll
come
out.
Eventually,
okay
got
it
okay,
great,
and
then
we
can
go
one
slide
back
the
in
terms
of
on
this
s
main
project
value.
A
lot
of
this
makes
sense.
The
one
question
I
had
was
about
category
one,
because
certainly
not
all
privacy
concerns
are
created.
Equal
some
may
have
very
direct
implications
on
security.
B
B
G
So
I
think
the
whole
thing
is
kind
of
complicated
because
you
take
one
from
one
category,
the
other
one
would
suffer.
Our
attempt
is
to
come
up
with
some
guidelines
to
see
when
we
make
decision
at
the
end,
how
close
is
the
tool
with
the
final
decision
yeah
and
then
we'll
go
back
and
reflect?
Where
did
we
miss
and
try
to
realign
the
weight
for
each
category
and
hopefully,
eventually
we're
going
to
get
closer
where
the
tool
is
going
to
be
really
in
kind
of
alignment
with
the
final
decision?
G
And
that
will
be
our
success
but
I
we
struggled
because
we
wanted
to
make
it
four
and
then
or
three,
and
then
we
realized
that
well
somebody
else,
some
other
category
will
suffer
yeah.
So
by
no
means
that
this
is
a
perfect
tool
or
we're
done
with
it.
It's
just
our
first
attempt
to
yeah
to
come
up
with
a
way
to
quantify
right.
B
F
Well,
it
was
like
number
six
improve
this
customer
I
mean
this
resident
customer
service.
I
believe
that's
what
the
description
was
and
we
were
giving
it
one
point
that
goes
to
the
very
heart
of
actually
what
we
do
as
a
city
in
terms
of
delivering
services
to
our
our
residents.
So
I
was
just
wondering
why
that
wasn't
weighted.
G
So
in,
in
a
sense
everything
else,
we're
doing
is
related
to
customer
service,
but
there
are
certain
initiatives
that
that
are
fully
customer
service
focused
like
every
service,
where
we
do
like
whether
it's
a
3-1-1
service
or
anything
else.
It
has
some
element
of
customer
service.
So
that
way,
that's
how
we
we
felt
that
already
some
of
the
other
categories
provided
weight
to
customer
service,
and
but
we
wanted
to
kind
of
recognize
customer
service
as
a
category
by
itself.
F
G
Will
be
if,
if
a
project
is
specifically
targeted
for
customer
service,
like,
for
example,
there
are
certain
things
that
we're
doing
in
tier
one,
one
specifically
to
enhance
the
engagement
or
language
or
anything
like
that.
But
at
the
same
time
we
look
at
number
three
if
we're
addressing
equity,
whether
it's
language
or
accessibility,
or
anything
like
that,
it
already
has
an
element
of
customer
service.
G
But
if
we,
in
addition
with
the
field,
this
is
a
direct
connect
with
the
customer
service
initiative
that
we
we
have
then,
in
addition
to
the
inherent
value
and
customer
service
in
other
categories,
We'll
add
another
point
to
to
increase
the
effectiveness
or
the
viability
of
that.
One
of
the
of
this
category
for
the
project
got.
J
J
F
C
B
D
Are
an
area
I'll
make
some
introductory
comments
as
they
get
set
up.
The
city
roadmap
actually
has
multiple
areas
where
staff
are
focusing
to
improve
access
and
delivery
of
city
services
in
ways
that
increase
Community
opportunities,
improve
outcomes.
This
involves
the
ability
to
see
how
and
where
staff
deliver,
Services
positive
outcomes
where
we
miss
and
assessing
the
impact
of
Investments
across
City
neighborhoods
and
have
demographics.
This
is
new
work,
but
this
data
informed
work
and
skill
continue
to
build
for
San,
Jose,
peer
communities
and
our
non-profit
education
partners.
D
A
G
I
grew
up
again
good
afternoon,
mayor
Ricardo,
council
members
and
members
of
the
public
calendar
topic.
Chief
Information
officer
with
the
city
and
presenting
with
me
is
soma
director
of
The
Office
of
racial
Equity,
Albert
gahami,
digital
privacy
officer
and
RT
tangry
Equity,
through
that
our
new
Equity
through
data
lead
we're
here
to
present
the
equity
through
data
initiative,
the
status
and
update
and
provide
an
update
and
feedback
and
receive
feedback
from
from
the
committee.
G
Enabling
a
large
organization
to
address
Community
needs
require
a
focus
on
providing
the
tools
to
measure
service,
availability,
accessibility,
delivery
and
customer
satisfaction.
Key
to
the
success
of
the
program
include
identifying
what
to
measure
how
to
measure
and
creating
a
process
to
analyze
and
Implement
enhancements
to
be
successful
at
a
programmed
level.
Staff
initiated
training
programs,
high
quality
data
collection
capabilities,
strong
policy,
analysis
and
development
and
effective
measures
to
ensure
progress.
I
will
now
turn
into
the
over
to
solve.
K
K
I
can
confidently
say
that
every
initiative
on
this
roadmap,
which
has
been
prioritized
by
the
city
council,
has,
to
a
certain
extent,
centered
Equity,
meaning
taken
into
account
the
communities
or
identities
that
have
been
historically
left
out
or
underserved
as
an
office
of
racial
Equity.
We
aim
to
embeddy
racial
Equity
practice
and
embody
a
culture
that
sustains
it
and
you'll.
See
that
noted
in
the
roadmap
initiative
to
demonstrate
that
advancing
racial
Equity
is
foundational.
K
K
The
equity
through
data
privacy
project,
which
we're
here
to
talk
about
today,
sits
at
the
intersection
of
the
two
roadmap
items,
an
essential
component
to
not
only
collect
and
mine
relevant,
reliable
data,
but
to
upskill.
The
organization
to
work
with
and
use
the
data
in
a
way
that
reliably
informs
decision
making
and
complements
the
trainings
provided
by
the
office
of
racial
equity.
K
The
third
important
Equity
principle
is
community
engagement,
listen
to
the
voices
of
those
directly
affected
by
potential
decisions
and
articulate
how
the
issue
benefits
or
burdens
the
community
and
the
fourth
one
is
to
establish
accountability,
to
use
performance
measures
to
assess
progress
that
how
much
the,
how
well
and
to
the
extent
that
anyone
is
better
off
these
principles,
will
be
applied
in
the
equity
through
data
project.
As
noted
on
the
right
side
of
the
slide,
and
my
colleagues
Albert
and
Arty
will
cover
these
in
the
next
few
slides.
L
L
On
the
left,
you
see
our
data
Equity
fellows
from
the
Stanford
Haas
Center
for
Public
Service.
They
are
two
recent
graduates
full-time
10
months.
They
have
been
here
for
four
and
done
fantastic
work
with
us,
really
enabling
our
department
that
or
our
program
that's
effectively
our
TNI
plus
our
fellows
to
effectively
double
our
capacity
and
really
be
able
to
do
a
lot
of
the
Hands-On
Hands-On
analytic
work
to
help
inform
and
support
departments
with
our
expertise.
L
On
the
flip
side,
though,
we
have
departments
and
countless
subject
matter,
experts
that
know
their
field.
They
have
been
in
their
field
for
10
20
30
years,
and
if
we
can
give
them
a
data
toolkit
to
be
able
to
do
some
type
of
data
analysis,
work
that
can
potentially
unlock
a
whole
other
level
of
understanding
the
outcomes
measuring
them
to
be
able
to
understand
our
impact.
L
So
right
now
it's
at
the
preliminary
stages,
but
we
are
in
conversations
with
San
Jose
State
University,
to
see
if
we
can
start
piloting,
bringing
not
people
from
the
outside,
but
people
from
within
the
city
helping
up
skill
them
through
business
analytics
to
be
able
to
really
understand
how
to
apply
that
to
their
own
work
and
to
really
be
able
to
apply
to
our
own
work.
We
need
the
tools
and
the
things
that
they
can
actually
work
with
and
I'll
pass
it
off
to
RT,
who
can
start
talking
through
that.
E
Thank
you,
Albert
council
member
members
of
the
public
Equity
through
data
lead
for
the
city
in
the
city's
I.T
Department.
The
data
capacity
building
at
City,
just
like
any
other
initiative,
is
structured
around
people,
people,
processes
and
Technology.
The
data
tools,
as
we
see
on
this
slide,
are
structured
around
governance,
which
helps
with
establishing
processes,
technology
and
presentation.
E
The
data
Charter
helps
Define
scope,
Equity
goals,
funding
risks
and
challenges,
resources
and
all
that
is
needed
to
run
a
data
project
based
on
the
data
Charter.
The
data
platform
is
selected,
which
is
the
backbone
of
the
analysis
and
provides
the
storage
and
access
for
the
data.
The
data
platform
then
helps
decide
the
data
visualization
tool,
whether.
J
E
Analyzed
and
transformed
into
meaningful
information
and
shared
out
as
appropriate.
The
feedback
from
this
whole
process
then
informs
decision
to
the
data
Charter
and
the
cycle
continues.
This
process
has
been
adopted
by
multiple
departments
in
the
city
and
the
usage
continues
to
grow
and
in
addition
to
that,
the
data
visualization
tools,
specifically
we've
spent
last
few
months.
E
The
equity
Atlas
has
been
widely
adopted
across
different
initiatives
throughout
the
city,
including
budgeting
for
Equity
worksheets
San,
Jose,
311,
Department
of
transportation's
equity,
priority
communities,
community
community
energies,
electrification,
EV,
housings,
project
home
key.
A
lot
of
departments
use
different
tools
and
maps
that
use
the
same
underlying
census.
Data.
E
However,
the
use
of
new
languages
on
the
311
platform
remained
low
in
December
2021
initial
Equity
targets
were
set
for
the
311
platform,
of
which
two
that
we
will
be
covering
here
today
are
increased
the
service
requests
by
non-english
Speakers
by
10
for
each
quarter
and
increasing
the
number
of
new
users
in
the
underserved
communities
by
six
percent
for
each
quarter
to
help
identify
the
potential
areas
for
Spanish
and
Vietnamese
users
in
the
city,
the
team
created
an
equity
dashboard
based
on
the
equity
Atlas.
The
the
image
here
that
we
see
is
the
equity
dashboard.
E
The
dashboard
allowed
the
ability
to
flood
3-1-1
service
requests
on
a
map
and
be
able
to
filter
on
Equity
score
and
language
score
to
narrow
down
to
the
areas
of
high
needs.
The
dashboard
showed
low
usage
of
cities
311
platform
in
high
need
areas
as
the
pandemic
restrictions
lifted.
Earlier
this
year,
sc311
team
launched
phase
one
of
its
community
outreach
program
to
generate
awareness
of
language
translation
capability
on
the
311
platform,
with
a
low
budget
to
start
with,
the
team
planned
to
run
an
outreach
program
from
April
through
June
of
this
year.
E
These
ad
campaigns
generated
high
volume
of
traffic
for
the
311
website.
Two
key
performance
indicators
that
illustrate
the
success
of
this
campaign
are
cost
per
click
and
click-through
rate.
The
average
cost
per
click
for
government
is
typically
81
cents
per
click,
and
this
campaign's
cost
was
considerably
lower
at
21
cents
per
click,
so
that
is
like
400
percent
lower
than
average.
E
The
team
also
did
a
deeper
dive
to
see
the
impact
on
the
targeted,
zip
codes
and
compared
the
number
of
service
requests
received
for
the
month
of
January
through
October
for
2021
and
2022
and
found
a
significant
increase
in
certain
High
needs.
Zip
codes
like
what
we
can
see
here
for
95116
for
Spanish.
E
Following
these
results,
the
team
was
able
to
secure
more
funding
for
the
Outreach
and
they
are
now
working
on
launching
the
phase
two
of
outreach
program.
This
winter
increasing
the
Outreach
efforts
to
Vietnamese
and
Spanish
language
media
outer
ads
like
bus,
shelters,
neighborhood,
Billboards,
mall
and
laundromat
ads.
E
Another
example
where
we've
measured
impacts
is
the
support
for
City's
covet
recovery
task
force.
City's
coveted
recovery
task
force
comprising
of
members
from
55
community-based
organizations,
has
been
an
important
part
of
cities,
community
and
economic
recovery.
For
this
past
year,
with
the
intent
of
getting
Community
feedback
on
three
key
areas:
stabilizing
and
strengthening
families,
supporting
small
businesses
and
supporting
workers.
The
city
received
roughly
810
million
dollars
for
covet
recovery
across
all
federal
state
and
local
sources.
E
Most
of
the
funding
was
prescribed
for
emergency
Personnel
infrastructure,
Debt,
Service
and
other
areas
required
due
to
the
disruptions
caused
by
the
global
pandemic.
The
city
had
true
discretion
over
roughly
202
million
dollars
of
the
funds
based
on
the
American
Rescue
plan.
Act
of
that
two
million
dollar
was
allocated
to
support
the
recommendations
from
the
covet
recovery
task
force.
E
Equity
through
data
and
privacy
team
supported
the
Kobe
recovery
task
force
in
the
data
and
budgeting
committee
that
was
just
to
gather
data,
develop
impact,
metrics
and
compile
tools
to
use
across
all
committees.
Data
and
budgeting
committee
assigned
a
Lisa
to
work
with
each
task
force
committee.
The
team
identified
the
data
sources,
both
internal
and
external,
that
helped
quantify
the
measures
and
bring
forward
Community
indicators
and
metrics
that
raised
urgent
needs
like
food
and
necessities.
E
The
data
and
budgeting
committee
also
collaborated
with
internal
City
departments,
to
review
the
draft
recommendation
and
identify
the
overlap
with
existing
City
efforts
and
build
a
better
understanding
of
the
community
needs.
The
impact
measures,
as
recommended
by
the
task
force,
recommend,
represent
outcomes.
The
city
and
its
departments
can
weave
into
program
evaluation
and
the
city's
budget
process
going
forward.
Equity
through
data
and
privacy
staff
will
work
with
City
departments
in
identifying
ways
to
integrate
these
recommendations
into
City
operations.
L
Thank
you,
Artie
and
within
the
offices
of
rake,
show
equities
Equity
principles.
The
third
element
is
community
engagement
and
within
I.T
between
San
Jose,
three
on
one
rollout
and
Pilots
of
many
public
interest.
Technologies
I.T
has
become
part
of
the
front
line
of
mini
city
services,
largely
I.
Think
in
part
due
to
the
effort
of
this
smart
cities
committee.
A
L
Right
now,
we've
been
doing
a
lot
of
General
conversation
but
being
able
to
Target
specific
Niche
parts
of
our
community,
whether
it
be
undocumented,
unhoused
being
able
to
have
conversations
with
a
community-based
organizations
there.
So
we
can
better
understand
how
the
services
are
impacting
them
and,
of
course,
continuing
to
grow
and
increase.
The
conversations
that
we're
having
across
Academia
government
and
the
private
sector
between
our
privacy
advisory
task
force
potential
Partnerships
with
universities
that
we
both
have
and
are
growing
and
our
connections
with
the
broader
government
ecosystem.
L
And
the
last
item
I
wanted
to
talk
around
in
this
case.
Accountability
is
something
really
more
looking
forward,
as
the
city
looks
at
a
lot
of
incredible
promise
and
thinking
about
how
we
can
integrate
artificial
intelligence
or
machine
learning,
AI,
algorithms,
whatever
you
want
to
call
it
into
a
lot
of
our
systems
and
way
we're
providing
services
so
that
we
can
provide
services
faster,
more
tailored
to
our
residents
more
efficiently,
more
cost
effectively.
L
However,
one
of
the
things
that
we
see-
and
we
see
this
with
any
type
of
AI
system
and
on
the
left
here.
Just
for
those
curious,
you
know
AI
systems,
you
can
think
of
it
as
just
taking
information
in
any
type
of
information
like,
for
example,
in
YouTube,
the
videos
that
you
watch
and
popping
out
new
information,
like
maybe
the
video
that
you
want
to
watch
next
for
the
city
of
San
Jose.
One
of
the
key
places
that
this
has
popped
up
is
with
translation.
L
So
RT
brought
up
our
San
Jose
301
translation
services,
which
relies
on
being
able
to
have
our
call
center
or
the
folks
that
are
on
our
city
Side.
They
might
only
speak
English
and
the
person
on
the
other
side
might
only
speak
Vietnamese,
but
it's
through
the
AI
translation
system
that
we've
put
together
in
partnership
with
private
companies
that
we
can
have
a
conversation
between
them,
because
the
AI
is
translating
it.
That's
amazing
and
that's
awesome,
and
we
want
to
be
able
to
have
more
success
stories
like
that.
L
Obviously,
there
have
been
failure
stories
of
AI,
because
either
the
technology
is
premature.
It
wasn't
applied
in
the
right
circumstances.
So
what
we
are
developing
within
our
program
is
how
do
we
evaluate
AI
systems
when
we're
procuring
them
or
when
we're
going
out
to
purchase
them
and
when
they're
in
the
field,
making
sure
that
they're
actually
being
effective
in
the
same
way
that
we
want
to
monitor
our
programs?
We
want
to
monitor
the
systems
that
are
helping
us,
inform
those
programs
making
sure
that
they're,
accurate,
effective,
applicable
and
as
unbiased
as
possible.
G
The
maturity
and
advancements
of
the
equity
through
data
and
privacy
program
is
critical,
is
critical
to
support
the
city's
desire
of
addressing
service
equity,
while
several
goals
were
established
and
results
were
recognized.
Additional
initiatives
are
underway
to
gain
better
understanding
of
the
community
needs
and
to
develop
the
next
goals
to
achieve
next
year.
G
M
Yes,
you
also
want
to
preface
what
I'm
going
to
say,
because
I'm
going
to
try
to
be
as
nice
as
possible.
Okay,
first
of
all,
my
niece
graduated
from
San
Jose
State
with
a
master's
degree.
Okay
and
I
also
supported
the
current
vice
president
of
the
student
body
of
Stanford
University
right
now.
He
knows
well,
ask
him
about
it.
He'll
tell
you
so
that
said.
M
Are
you
guys
insane
the
fact
that
you
are
trying
to
quantify
and
to
put
to
AI
technology,
to
ameliorate
and
to
amend
the
historical
injustices
which
includes
genocide
of
my
people
at
the
Chicano
Community?
Are
you
insane
you
what
you've
done
successfully
in
this
meeting?
Is
you
have
perpetuated
the
dehumanization
of
giganos
in
this
city
because
I'm,
not
an
immigrant,
and
there
are
tens
of
thousands
of
Chicanos
that
Define
themselves
as
Chicanos?
M
Okay,
that
need
to
be
articulated
within
the
context
of
this
meeting,
because
we're
not
first
generation
we're
not
second
generation
I'm,
a
sixth
generation
United
States
citizen
of
South
sequence,
six,
Generations,
okay,
I'm,
also
a
Native
American.
My
people
built
the
first,
the
first
mission,
San
Diego.
M
So
please
tell
me:
you're
not
trying
to
lead
to
AI
technology
to
quantify
the
sickening
gen,
both
cultural
and
physical
genocide.
You
sprayed
pesticides
on
human
beings
and
then
sent
the
children
out
into
those
poison
infested
fields
to
pick
fruit,
so
that
Willow
Glen
can
have
nice
paved
roads
and
you're
going
to
leave
that
to
AI
technology.
That's
number
one
number
two
is
those
of
you
that
have
jobs
within
the
racial
Equity
offices.
You're.
Welcome!
Because
I
was
at
that
meeting.
I
Hi
hi
we're
bigman
here,
thanks
for
the
words
of
Paul,
you
know,
building
an
organic
world
for
ourselves,
for
our
future
is
important.
It's
Innovative,
it's
the
ideas
of
how
I
try
to
talk
about
issues.
Veterans
Paul
is
asking
about.
So
we
talk
about
the
concepts
of
a
Future
Primitive
society
that
we
live
in,
where
we
we
practice
our
primitive
selves.
Yet,
at
the
same
time,
our
our
high
functioning,
our
our
high
thoughts
that
are
that
can
be
around
technology.
I
It's
important.
We
learn.
You
know
in
that
balance
that,
if
we're
going
to
have
a
future
of
technology
that
it
has,
you
know
it's
based
on
just
the
really
simple
practices
of
our
human
existence
and
how
we
survive
and
continue
and
that's
good
communication,
love
sharing
caring
and
you
know
it's
those
sort
of
things
we
have
to
really
balance
and
I
think
you're,
trying
to
learn
how
to
do
that
with
your
AI
stuff,
which
is
really
interesting,
I,
think
it's
hopeful
and
just
to
continuously
work
on
that
is
hopeful.
I
The
mayor
in
the
previous
item.
He
questioned
the
concepts
of
privacy
in
relation
to
the
future
of
basically
Commerce
and
economics
of
tech
and
data
collection.
He
asked
the
question
and
Civic
Innovation
gave
a
real
nice
answer
to
the
mayor.
That
I
hope
he
likes
to
hear
that
you
know
there
can
be
ways
to
adjust
ourselves
to
work
in
more
human
terms
that
doesn't
have
to
affect
Commerce.
You
know
that
we
can.
The
things
can
work
together
and
I.
I
B
Thank
you
all
right.
Let's
go
to
the
committee
any
questions,
councilmember
Foley
or
vice
mayor,
if
not
I'll,
I'll
jump
in
if
you're
thinking
of
them
first
I
just
really
want
to
commend
that
I
think
really
important
progress
and
work.
That's
been
done.
I'm
pulling
up
this
slide
now,
I
think
it's
slide.
Eight
about
boosting
the
service
requests
in
in
Spanish
Vietnamese.
It
seems
to
be
such
a
core
important
work
and
I
appreciate
the
the
learnings
and
the
insights
that
we've
gathered.
It's
helped
us
to
do
that,
so
it's
so
important.
B
Oh
boy,
let's
see
here,
let's
take
it
back
to
slide
six
where
it
feels
like
there's
a
lot
of
sort
of
heat
generated
by
enormous
amount
of
work
and
Analysis,
and
the
question
is:
are
there
any
novel
insights
that
we
get
at
all
that,
in
this
case,
for
example,
I
think
about
how
we
we
want
to,
and
the
key
here
is
to
try
to
focus
our
resources
in
helping
those
who
are
struggling.
The
most
the
most
vulnerable
in
our
community
and
race
may
or
may
not
be
a
good
guide
in
that
regard.
B
B
Wouldn't
we
do
just
as
well
with
splitting
at
income
across
the
city,
for
example,
and
so
can
you
give
me
some
examples
of
where
we're
using
You,
Know
This
Much
analysis?
That's
giving
us
novel
insights
that
we
wouldn't
get
with
sort
of
the
or
lack
a
better
term
of
very
simplified
approach
to
saying
hey,
let's
just
make
sure
we're
serving
our
least
staff
loaned
families.
K
I
have
a
little
question.
You
know
this.
The
San
Jose
Equity
Atlas,
is
just
one
tool
and
what
we
found
over
the
last
three
years
is
that
departments
are
overlaying
their
own
data
Maps,
and
so
this
is
just
informing
and
providing
Insight
on
some
things
right.
So,
for
example,
if
you,
if
you
think
about
the
scholarship
program
through
Parks
and
Rec
I,
remember
when
we
were
first
sort
of
interrogating
that
scholarship
program
several
years
ago
to
trying
to
decide
who
are
these
ultimately
for
and
why
aren't
they
accessing
them?
K
G
K
Was
very
helpful
in
identifying
which
are
the
pockets
in
which
they're
not
accessing
the
scholarships,
but
ought
to
be,
and
what's
going
to
change
in
terms
of
the
Outreach
or
language
or
you
know
when
we
started
looking
even
at
the
application,
there
were
questions
in
there
that
there
were
residents
that
were
not
going
to
answer
them.
So
it
was
about
mitigating
ways
to
to
you
know
and
change
the
program
design,
and
this
was
just
one
of
those
tools
that
helped
inform
that.
K
F
K
Layering
it
with
their
data
and
I
think
the
opportunity
here
is
that
we're
still
lacking
a
lot
of
other
data
right
and
other
intersectional
identities
and
other
parts
of
San
Jose
that
we
need
to
get
our
hands
on
so
that
we
can
make
much
more
informed
decisions.
So
don't
want
to
put
that
much
weight
on
this.
It's
just
an
important
tool.
B
J
Is
a
little
odd
for
me,
but
I
I
just
want
to
thank
you
for
appointing
me
to
this
committee
and
allowing
me
to
serve
I've
learned
a
lot
and
it
find
it
very
valuable
and
useful
and
and
in
particular,
this
presentation
was
very
helpful
and
I
appreciate
all
the
data
and
what
we're
looking
at
and
how
we're
looking
to
expand
Equity
across
our
city
in
the
distribution
of
our
services,
particularly
San,
Jose
3-1-1,
and
that's
it
for
me.
Thank
you,
oh
and
I'll
make
a
motion
to
accept
the
report.
B
M
I'd
like
to
talk
about
definition,
a
legally
binding
definition
of
racial
Equity,
just
as
a
definition
and
it
being
legally
binding,
is
that
we
need
to
get
to
a
point
where
there
is
an
actual
measure
and
instead
of
this
city-wide
aspiration
that
you
still
have,
which
is
consistent.
Basically,
with
the
what
somos
is
so
much
mayfair's
mission
statement,
it's
an
aspiration.
It's
not
a
definition!
That's
legally
binding!
You
see,
because
what
why
why
do
we
have
racial
Equity
policies
within
the
context
of
city
government
I'll.
Tell
you
why?
M
Because
there's
been
over
170
years
of
racialized
inequity
in
this
city,
now
you're
not
going
to
get
data
points
that
are
going
to
accurately
articulate
that
until
we
start
talking
about
the
measure
by
which
Chicanos
in
Mexicanos
specifically
have
been
treated
with
inequity
in
the
city
where's,
your
data
points
to
find
that
out
or
excuse
me.
Are
you
going
to
leave
that
to
AI
technology,
to
figure
that
out
for
you?
M
Do
you
see
how
the
dehumanization
of
of
of
of
human
beings,
and
not
only
are
you
dehumanizing
the
people
that
you're
trying
to
quantify
but
you're
also
dehumanizing
yourselves,
because
what
you're
doing
is
you
are
you
are
you
are
mitigating
your
human
responsibility?
You
have
a
soul
at
least
I.
Think
some
of
you
do
I
know
some
of
you
sold
it
at
Arbor,
but
some
of
you
do
have
one.
I
Hi
Blair
Beekman
thanks
a
lot
for
the
meeting
today.
Yeah
thanks
for
the
words
of
Paul
I
mean
just
a
reminder:
I
think
we
can
do
a
lot
of
our
things
within
a
City
without
the
need
of
Technology.
You
know
good
communication,
love
care
that
simply
can
help
and
how
we
practice
things
and
then,
when
you
do
offer
those
good
practices
to
technology
itself,
that's
how
you
build
our
good
human
future
and
our
sustainable
future.
So
good
luck
in
those
efforts.
I
The
mayor
asked
some
difficult
questions
today
and
I
hope
he
got
some
really
good
answers
from
staff.
I
hope
he
was
impressed
by
what
I
sure
was,
but
how
staff
answered
the
mayor's
questions
I
think
we
really
have
to
consider
a
greater
depth
to
the
conversation
of
the
questions
of
the
mayor.
I
think
he
he
asked
honest
questions
and
I
hope
he
was
asking
with
the
intent
of
to
to
see
what
can
be
the
depth
of
such
issues,
and
hopefully
he
saw
something
of
that
today,
as
I
sure
did.
So.
I
Thank
you
for
that
and
I
hope
that
this
item
will
be
on.
The
last
item
will
hopefully
be
on
next
week's
agenda.
Council
agenda
I
hope
that
mayor-elect
Mayhem
will
be
ready
to
for
that
meeting
and
he
will
review
this
meeting
today.
Do
you
understand
what's
really
going
on?
What's
really
being
worked
on
for
the
future
of
the
city
and
so
preacher
of
our
lives?
I
Basically
and
we're
not
in
you
know
previous
eras
of
tech,
we're
moving
towards
a
human
rights
era
with
technology
and
that's
so
cool
and
it's
nervous
it's
difficult,
but
I
think
we
work
on
it
together.
That's
building
the
Innovative
future.
So
good
luck
in
that
in
those
terms
and
the
questions
today
and
yeah,
it's
not
to
overrun
things
it's
to
work
in
harmony,
it's
to
work
in
communication
and
good
dialogue.
Thank
you.
B
Thank
you
in
response.
Mr
Beekman.
Yes,
staff
responded
excellently
to
my
questions,
so
thank
you.
Everybody
happy
holidays
to
everyone.
I
know
we
have
a
few
more
Council
meetings,
so
I
suspect
people
will
still
be
rolling
in,
but
I
just
want
to
say
what
a
pleasure
it's
been
to
serve
with
with
so
many
of
you
who
you've
really
infused
this
organization
with
a
new
way
of
thinking
in
so
many
ways
and
I.
Just
I
really
appreciate
your
work.
I
know
this
is
not
work.