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From YouTube: Auditor General Committee - July 15, 2022
Description
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A
In
the
meeting
under
section
14.13
of
the
procedure
by
law,
if
attending,
virtually
the
external
members
of
the
committee
can
access
the
speaking
queue
by
clicking
the
raise
hand
icon
on
webex
or
raise
your
hand,
acknowledge
that
we
are
on
the
unseated
homelands
of
the
musqueam
squamish
and
slavetooth
peoples,
and
we
thank
them
for
having
cared
for
this
land
and
look
forward
to
working
with
them
in
partnership.
As
we
continue
to
build
this
great
city
together.
A
C
A
Clerk
before
we
begin,
I
have
some
announcements.
Any
comments
on
the
agenda
item
can
be
spent
to
the
committee
using
the
web
form
on
the
city's
website.
The
link
to
that
form
will
be
tweeted
out
at
vancity
clerk.
I
also
want
to
note
the
city
of
vancouver's
long-standing
commitment
to
equity,
diversity
and
inclusion,
including
utmost
respect
for
all
genders.
I
remind
committee
members
that
when
addressing
speakers
and
staff
we
will
avoid
using
gender
to
honorifics
and
then
we'll
instead
refer
to
the
person
by
first
and
last
name
role
or
title.
A
There
are
three
items
of
business
on
today's
agenda.
Two
reports
and
one
staff
update
number
one.
The
first
item
on
the
agenda
is
whistleblowing
reporting,
investigation
and
protection.
I
would
like
to
now
invite
mike
mcdonnell
the
city's
auditor
general,
as
well
as
andrew
mclicky,
the
city's
chief
of
human
resources,
to
introduce
this
item.
D
You'll
appreciate
that
developing
city
policies
is
not
normally
the
purview
of
an
auditor
general
and
so
quite
appropriately.
The
city
manager's
office
with
human
resources
and
legal
are
taking
the
lead,
but
I'm
very
much
involved
in
in
the
conversation
as
we're
we're
moving
forward.
This
is
an
exercise
in
good
faith.
D
The
part
of
all
of
us-
and
I
fully
accept
the
the
city's
representations
that
are
in
this
memo
and
at
face
value,
and
I
look
forward
to
working
with
the
city
as
we're
going
forward
to
to
bring
the
the
council's
recommendation
to
life
with
respect
to
revising
the
whistleblower
policy.
I
think
that
is
really
all
I'd
like
to
say
on
the
topic,
perhaps
andrew.
If
you
wanted
to
add
anything.
A
Great,
are
there
any
questions.
A
Counselor
reply:
oh
thank
you.
Clerk
also
bye.
C
Thanks
very
much-
and
I
just
wanted
to
note-
and
and
just
thanks-
both
city
staff
and
and
our
auditor
general
for
the
work,
and
I
just
what
I'm
looking
for
is
just
some
clarity
around
timelines.
In
terms
of
a
commitment
for
updating
the
policy.
When
we
can
expect
to
see
that.
E
Yeah
in
terms
of
the
timelines
we're
going
to
get
started
on
this
as
quickly
as
we
can.
We
have
a
couple
of
other
policies
that
we're
currently
working
on
with
respect
to
respectful
workplace
on
the
code
of
conduct,
all
these
policies
as
written,
currently
sort
of
interplay
into
each
other.
So
we've
got
to
disconnect
them
and
and
write
them
accordingly,
so
they
can
sort
of
make
sense
and
stand
on
their
own.
So
that's
going
to
take
us
a
little
bit
of
time
as
well.
E
What
we
do
generally,
just
as
as
good
faith
with
our
partners,
is
all
policies
that
have
to
do
with
employment.
We
sit
down
and
discuss
with
our
unions
and
our
staff
associations,
so,
as
we
can
appreciate
with
summer
and
vacations,
that
likely
will
not
be
possible
until
we
get
into
september
october.
C
Okay,
okay,
great
so
if
I
was
just
to
reflect
back
what
I've
heard,
and
I
appreciate
that
that
there
is
obviously
a
number
of
stakeholders
that
require
engagement
and
and
so
sort
of
timelines
in
terms
of
how
quickly
that
can
happen
is
unclear
at
this
time.
C
But
there
will
be
a
progress
report
back
to
this
committee
in
october
and
chair
if
and
and
correct
me,
if
I'm
wrong
to
our
director
of
hr,
do
we
do
we
know
when
our
meetings,
when
this
particular
committee,
as
constituted
prior
to
the
election,
how
many
times
we
will
be
meeting
before
october
15th,
if
at
all.
D
Oh
thank
you
chair.
I
believe
the
schedule
that
we
had
set
for
the
committee
at
the
outset
was
this
was
going
to
be
the
last
meeting
prior
to
the
election
and
so
it'll
be
a
new
committee
that
would
be
reconstituted
after
october.
15.
C
Okay,
that's
that's
what
I
thought
so
so
chances
are.
This
committee
actually
won't
get
an
update
in
august,
so
I
just
want
to
make
sure
that
what
staff
are
suggesting
in
terms
of
time
frame
lines
up
with,
obviously
the
mandate
of
this
particular
term
and
and
what
we
can
expect.
So
I
wonder
if
there's
any
revisions
or
edits
to
staffs
comments
in
terms
of
timeline
based
on
that.
E
I'm
not
I'm
not
certain.
I
should
talk
to
mike
about
that,
but
in
regards
to,
there
may
be
a
ways
and
means
of
doing
it
by
memo.
If,
if
that's,
if
that's
appropriate,
if
the,
if
this
is
the
last
meeting-
and
there
is
no
way
for
this
committee
to
to
meet
again
prior
to-
but
those
are
just
my
thoughts-
I
should
talk
to
mike
mike
about
that.
C
Okay,
so
that's
helpful,
so
I
think
this
is
just
one
quick
follow-up
I
still
have
time
share
is
whether
so
so
based
on
that,
when
we
look
at
a
work
plan,
we
typically
sort
of
start
with,
of
course,
there's
a
lot
of
variables.
We
cannot
know
for
sure
related
to
work
plans.
Generally
speaking,
though
we
would
say
you
know
some
sort
of
aspirational
timeline,
whether
it's
six
months
out
or
nine
months
out,
and
then
we're
working
our
way
backwards
to
hit
some
of
these
milestones
of
engagement.
C
Is
there
any
sense
of
what
that
end
result.
Type
time
frame
would
look
like
that
gives
the
public
some
certainty
around
around
this
particular
work
related
to
the
whistleblower
policy.
C
Is,
is
some
sort
of
time
frame
recognizing
we
can't
control
all
the
moving
parts,
but
what
I
see
is
the
next
step,
which
is
around
october
november,
perhaps,
but
what
does
that
longer
range
commitment,
look
like
in
terms
of
having
this
policy
updated
so
that
the
public
has
some
certainty
around
that
so
shooting
further
out
is
what
I'm
saying,
because
clearly
it's
not
going
to
be
october
november.
E
Just
I
can
answer
that
question
generally
and,
and
maybe
mike
can
be
a
little
bit
more
specific.
What
we
normally
find
on
policy
review
is
beginning
to
end
anywhere
from
nine
to
nine
months
to
about
fifteen,
depending
on
the
complexities
of
the
policies.
E
So
I
think
what
we'd
like
to
do
is,
as
we
continue
to
work
on
this
policy
and
put
together
a
structure
for
working
group
and
steering
committee
is,
is
to
map
that
out
in
the
sense
of
you
know
what
is
our
completion
date
going
to
look
like
as
it
relates
to
the
work
that
needs
to
be
done
and
also
where
the
other
policies
are.
I
suspect
the
respectful
workplace
policy
should
probably
be
done
in
the
next
couple
of
months
and
we've
just
started
work
on
the
code
of
conduct
policy.
E
C
Yeah,
so
no
that's
very
helpful
I'll
leave
it
there.
I
think
the
12
to
15
month
time
frame
is
just
for
those
that
may
be
paying
attention
to
this
process
that
aren't
familiar
with
the
complexities
of
all
these
overlapping
policies.
Putting
some
sort
of
guide
rails
around
timing
is
a
really
important
piece.
C
I'd
say
to
the
public's:
to
sharing
information
with
the
public
that
doesn't
over
commit
us,
but
just
gives
some
appropriate,
as
I
say,
guide
rails
in
terms
of
of
expectations
in
terms
of
timing,
so
I'll
leave
it
there
and
reserve
any
final
comments
for
when
we're
done.
Thank
you.
A
All
right,
councillor,
hardwick.
F
I
thank
you.
I
just
wanted
to
confirm
from
that.
We
are
just
receiving
this
report
for
information
and
that
there
is
no
action
required
under
this
report.
A
Thank
you
for
that
counselor
hardwick
and,
seeing
as
this
doesn't
require
the
decision
and
we've
received
it
for
information,
I
guess
do
I
need
to
formally
do
a
motion
for
that
or
is
it
the
script
says
no.
A
Okay,
seeing
as
we
have
an
emotion
any
all
in
favor,
any.
D
Oh
thank
you,
chair
fry.
We
have
six
proposed
amendments
to
cancel
proof
policies.
The
first
four
are
entirely
administrative
in
nature,
adding
the
auditor
general
and
in
some
cases
the
deputy
auditor
general
to
to
definitions
of
policies
related
to
procurement,
disclosure,
travel
and
and
purchasing
cards.
So
the
first
four
are
really
entirely
housekeeping
in
nature
to
recognize
new
positions
in
the
city.
D
The
last
two,
the
city,
amendments
to
the
city's
media
relations
policy
and
the
social
media
policy
are
small
changes,
but
to
me
they're,
quite
significant.
These
policies
provide
guidance
to
city
staff,
on
processes
and
procedures,
for
interactions
with
the
media
and
on
social
media
and
contemplate
oversight
and
control
by
the
city's
corporate
communications
office.
D
A
Great
thank
you
mike.
We
do
have
a
recommendation
in
the
report
that
the
auditor
general
committee
endorsed
the
auditor
general's
recommendations
contained
an
appendix
a
of
this
report
and
recommend
the
policy
changes
to
council
for
approval.
Before
we
ask
somebody
to
move
this,
do
we
have
any
questions.
B
D
A
Okay,
great
any
discussions.
A
A
Thank
you
all
in
favor
posed
seeing
none
that
passes
and
concludes
item
two.
Our
final
item
is
office
of
the
auditor
general
status
update
and
again
we
have
our
auditor
general
here
to
introduce
the
item.
Thank
you.
Thank
you.
D
So,
as
you
may
recall,
there
were
four
goals:
one
to
make
the
office
operational,
two
to
produce
objective,
high
quality
audits,
in
accordance
with
canadian
audit
standards,
three
to
provide
city
departments
with
objective
and
helpful
recommendations
and
number
four
to
produce
a
positive
return
on
investment
for
vancouver
taxpayers.
Next
slide,
please.
D
There
are
three
key
performance
indicators
under
goal,
one
the
first
being
the
number
of
staff
hired
in
2022
and
that
the
target
for
that
was
eight.
Clearly.
This
is
the
most
important
input
to
making
the
office
of
the
auditor
general
operational,
and
it's
well
known
that
the
labor
market
conditions
have
been,
shall
we
say
challenging.
D
Nonetheless,
while
it
took
quite
a
while
quite
a
bit
longer
than
I
had
hoped
to
bring
people
on
board,
I'm
really
pleased
to
report
that
we're
very
much
on
track.
With
this.
We
have
six
audit
staff
in
place
with
a
seventh
who
starts
at
the
beginning
of
september
and
on
wednesday
we
posted
for
the
position
of
an
administrative
assistant,
so
that
means
that
we
should
be
very
much
on
track
to
have
the
office
fully
staffed
very
very
soon.
So
I'm
pleased
with
that.
D
The
second
performance
indicator
was
to
complete
the
physical
office
setup
and
the
target
for
that
was
by
the
end
of
q2
so
june.
This
is
not
on
track,
though
some
progress
has
been
made
floor,
plans
have
been
prepared
and
a
building
permit
application
has
been
made,
but
refm's
latest
forecast
for
completion
of
renovations
to
our
city-owned
premises
is
at
the
end
of
q3
so
september.
It's
moving
forward,
but
just
not
quite
in
the
time
frame
we
had
hoped
for.
D
The
third
is
getting
our
foundational
components
in
place,
so
things
like
professional
engagement
manual,
which
is
my
instruction
to
staff
on
how
to
conduct
the
audits.
It's
also
a
requirement
under
canadian
audit
standards
policies
that
alluded
to
earlier.
We
also
have
a
an
hr
competency
framework-
that's
specifically
targeted
at
the
competencies
for
audit
staff,
so
we
have
then
instructions
for
staff
how
to
do
their
work
and
clear
communication
of
expectations
for
how
they
will
perform
and
how
their
performance
will
be
will
be
measured
over
time.
D
So
next
slide,
please.
Thank
you.
D
The
first
is
a
audit
of
building
permit
fees.
This
was
in
our
original
audit
plan
planning
for
this.
This
work
is
complete
and
we'll
be
commencing
field
work.
Next
week
as
we
as
we
were
gathering
information,
though,
to
scope
out
the
work,
it
became
apparent
that
there
were
broader
issues
related
to
permit
fee
cost
model,
and
that
impacts
a
number
of
different
revenue
streams
under
the
vancouver
charter.
The
city
can
collect
fees
for
certain
services
to
recover
the
cost
of
delivery,
the
doctrine
of
user
pay.
D
We
wanted
to
have
a
closer
look
at
how
costs
are
calculated
and
have
scoped
this
out
as
a
separate
audit
to
be
conducted
concurrently
with
our
examination
of
building
permit
fees.
So,
while
this
was
not
in
the
plan,
it
seemed
like
this
was
really
the
ideal
time
to
to
do
the
work,
which
I
think
is
fine.
I
do
believe
I
did
say
to
the
committee
that
the
only
thing
certain
about
the
three-year
plan
was
that
it
was
certain
to
change,
and
I
think
this
is
very
much
in
keeping
with
with
that.
D
Lastly,
we
began
planning
the
audit
for
the
auto
furniture
procurement,
which
was
in
in
our
audit
plan,
it's
still
in
the
early
stages
and
we're
gathering
information
and
talking
to
staff
from
the
city's
purchasing
facilities,
management
and
human
resource
departments
who
all
had
input
into
into
those
who
have
input
into
those
decisions.
D
Second,
kpis
relation
to
inspections
by
the
chartered
professional
accountants
of
british
columbia
was
who
was
my
regulator.
We've
been
in
touch
and
they're
ready
to
go
to
inspect
the
our
files
for
our
our
first
audit
once
it
has
been
released
and
it's
out
there
so
we're
doing
pretty
well
under
goal.
Two
next
slide.
Please
thank
you.
Recommendations,
goal
three's,
really
focused
on
recommendations.
My
office
will
be
making
to
city
management
through
our
audit
reports,
so
I'll
I'll
have
some
relevant
information
to
report
here
at
the
at
the
end
of
the
year.
D
However,
the
whistleblower
study
I
presented
to
you
in
april
contain
two
recommendations
for
for
council's
consideration.
This
committee
took
these
recommendations
and
strengthened
them
before
recommending
them
to
council.
So
I
under
the
second
kpi,
I'm
I'm
recording
two
for
two,
which
is
exactly
the
kind
of
performance
that
we
were
looking
for
and,
of
course
that
resulted
in
the
first
item
on
on
today's
agenda.
D
Okay
goal:
four:
achieving
a
positive
return
on
investment.
This
will
be
measured
over
five
years
when
we
have
data
on
both
the
cost
and
the
cost
savings
side.
However,
since
I
came
to
this
committee
with
my
initial
budget
request
last
november,
I
thought
I
should
circle
back
with
information
on
the
expense
side.
Council
endorsed
a
budget
of
1.6
million
dollars
for
for
the
office
of
the
auditor
general
in
2022,
due
to
delays
in
hiring
and
consequently,
and
starting
our
audit
projects.
D
D
So
I'd
like
to
conclude
by
by
thanking
mayor
and
council
generally,
and
this
committee
in
particular
for
the
support
of
my
office
and
of
me
as
as
the
the
office
has
been
brought
to
life.
I
thank
you
for
your
confidence
that
you
placed
in
in
us
and
I
look
forward
to
delivering
on
your
expectations
and
in
the
coming
months.
Thank
you,
chair.
A
Thank
you,
auditor
general
mike
mcdonald.
Are
there
any
questions?
F
Thank
you
thanks
very
much
mike.
First
of
all,
the
slide
deck
that
you
shared
with
us
will
that
be
available
on
the
city's
website.
F
I've
just
been
going
back
and
and
thinking
about
the
sequence
of
events
that
brought
us
to
where
we
are
today,
especially
since
it's
been
identified
that
this
will
be
our
final
meeting
of
this
particular
committee
during
this
particular
council,
and
it
was
early
in
our
term
back
in
20
in
the
early
part
of
2019
that
that
the
impetus
for
the
establishment
of
the
office
of
the
auditor
general
began
and,
as
we
finished
july,
I
reflect
on
having
spent
august
meeting
everybody
in
the
canadian
audit
and
accountability
foundation
and
doing
the
the
homework
which
led
to
the
october
2019
motion
that
brought
us
forward,
and
I
just
wanted
to
also
acknowledge
the
other
members
of
council
that
have
been
part
of
this
process,
because
we
went
through
one
two.
F
Three,
four,
five
motions.
I
think
moving
this
forward
sequentially,
where
we
formed
committees,
the
committees
worked
together
to
do
the
the
research
we
brought
on
the
canadian
audit
and
accountability
foundation
to
do
research
and
provide
recommendations
that
became
bylaws,
which
ultimately
led
in
august
to
last
year
of
of
identifying
mike
mcdonnell,
as
as
the
as
our
inaugural
auditor
general,
and
if
there's
any
one
takeaway
for
me
personally
over
this
course.
F
F
So
thanks,
I
I
think
we
can
all
look
back
and
as
a
as
a
success
on
where
you've
taken
it
now
mike.
Thank
you.
G
Yeah
thanks
chair
and
thank
you
for
very
much
for
the
update.
The
question
that
I
have
is
really
with
respect
to
the
outputs
on
kind
of
goal:
four
mike
that
you
had
shared
and
those
three
audits
with
the
expectation
of
delivering
them
by
december,
and
my
question
is
whether
or
not
you
feel
committed
to
that
timeline.
If
you
see
any
risk
or
other
factors
that
could
impact
that,
and
I
asked
that
question
in
the
sense
that
I
know
council's
anxious
to
see
it.
G
But
I
know
the
public
are
anxious
to
see
sort
of
it
becomes
real
right
when
people
see
the
audit
and
the
public
can
see
what
the
outputs
of
the
office
are.
I'm
wondering
if
you
can
comment
on
if
you
feel
solid
about
that
timeline
or
other
factors
that
could
jeopardize
it.
D
Well,
thank
you,
council
kirby,
and
I,
whenever
the
audits
are
ready,
I'll
be
holding
on
to
them
until
such
time
as
the
the
elections
completed
and
the
auditor
general
committee
has
been
been
reconstituted,
so
the
the
expectation
is
that
the
three
audits
will
likely
be
released
in
fairly
quick
succession
likely
end
of
november,
or
probably
more
likely
in
in
throughout
december,
there's
always
risks
as
we're
moving
forward,
because
we're
still
in
the
very
early
stages
of
two
of
the
of
the
three
audits
that
there
may
be
unforeseen
circumstances
and
that
that's
really
impossible
to
predict.
D
We
don't
know
what
we
don't
know
when
we,
when
we
enter
into
these
these
projects-
and
that's
really
the
whole
purpose
of
doing
the
audit
is,
is
to
learn
and
to
discover
that
being
said,
I
I
think
the
the
the
topics
as
we're
scoping
them
out
we're
you
know
we're
deliberately
keeping
them
tight
so
that
they
don't
expand
and
take
a
lot
longer
than
we're
expecting.
D
G
Okay,
that's
great
to
hear
and
follow
up
on.
That
is
with
respect,
I'm
wondering
if
you've
factored
in
or
if
in
your
engagement
with
staff,
if
they
shared
a
normal
fee
review
process,
because
typically
those
fees
are
adjusted
on
an
annual
basis,
whether
it
is
for
normal
inflationary
adjustments
or
if
there's
any
acknowledgement
with
respect
to
factors.
What
could
be
market
assessment.
Perhaps
fees
are
higher
in
a
particular
category
when
there's
a
new
type
of
permanent
introduced,
then
they
level
over
time
and
so
council,
typically
around
the
time
that
you
would
be
delivering.
G
Those
reports
would
be
setting
fees
for
the
following
calendar
fiscal
year.
So
I'm
wondering
if
there's
any
consideration
given
to
that,
because
I'm
just
thinking
about
syncing
up
with
potential
recommendations
coming
forward
that
might
impact
an
approach
to
how
those
fees
might
be
adjusted.
D
Well,
the
I
really
can't
control
that
that
particular
piece
of
timing,
but
our
auto
process
is
quite
transparent
with
those
who
are
being
subject
to
the
audits.
So
while
the
report
might
not
be
released
until
december,
the
substantive
findings
and
and
recommendations
will
be
shared
with
and
discussed
with
management
long
beforehand
and
it's
under
the
the
no
surprises
rule
that
I've
I've
spoken
to
this
committee
about,
and
I've
spoken
to
city
management
about
a
number
of
times
that
when
our
reports
come
out,
there
are
no
surprises
in
that
sense.
G
Okay,
that's
helpful
to
know,
and
then
I'll
say
in
closing,
that
I
appreciate
councilor
hardwick's
drive
in
setting
up
this
office
very
happy
to
support
the
process
and
part
of
it,
I'm
actually
really
looking
forward
to
seeing
the
first
audit
and
so
hopefully,
depending
on
what
happens
in
october.
I
would
love
to
be
back
on
this
table
to
receive
our
first
audit
and
be
having
this
conversation
again,
but
I
really
appreciate
all
the
work
that
you're
doing
and
that's
gone
into,
setting
up
the
office.
Thank
you.
A
Great-
and
I
did
just
get
a
note
from
the
clerk
advising
that
this
presentation
is
available
online
on
the
meeting
page,
which
you
can
find
okay.
So,
as
this
item
does
not
require
decision,
this
brings
us
to
the
end
of
our
agenda
and
just
reminder
that
this
is
the
last
scheduled
meeting
of
this
committee
until
it
is
reconstituted
after
the
civic
election
may
we
have
motion
to
adjourn
well.
Thank
you.
Councillor
hardwick,
those
in
favor,
yay,.