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From YouTube: Participant Experience Design | Devcon Bogotá
Description
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https://archive.devcon.org/archive/watch/6/participant-experience-design/
User experience design is traditionally focused on driving user engagement and behaviors that serve business goals. How do goals and processes change when designing for commons or public goods? How does conventional design wisdom help us, and when can it lead us astray? What new patterns, strategies or challenges emerge when we consider the user as a participant rather than a customer?
Speaker(s): Althea Allen, Rachel, Scott Moore, Hester
Track: UX & Design
Keywords: user experience,public goods
Follow us: https://twitter.com/efdevcon, https://twitter.com/ethereum
Learn more about devcon: https://www.devcon.org/
Learn more about ethereum: https://ethereum.org/
Devcon is the Ethereum conference for developers, researchers, thinkers, and makers.
Devcon 6 was held in Bogotá, Colombia on Oct 11 - 14, 2022.
Devcon is organized and presented by the Ethereum Foundation, with the support of our sponsors. To find out more, please visit https://ethereum.foundation/
A
A
This
before
we
introduce
ourselves
with
a
quote
from
one
of
my
favorite
essays
of
all
time,
the
optimal
user
is
someone
who
does
not
want
the
burden
of
choice
or
feels
they
do
not
have
the
time
to
make
their
own
decisions.
It
is
for
this
person
that
the
modern
web
is
designed,
and
it
is
this
type
of
person
the
modern
web
encourages
all
of
us
to
be
so.
This
is
from
Zach
mandeville's
essay.
A
A
You
have
only
so
many
options,
and
this
makes
things
easier,
but
it's
also
really
disempowering
so
I
think
that
we
all
in
this
room,
probably
agree
that
things
like
can
and
should
be
different,
but
what
that
means
is
still
a
little
bit
fuzzy
right,
like
it's
still
left
to
be
defined
and
there's
even
an
argument
to
be
made.
I
think
that
it
shouldn't
be
defined
some,
which
is
discovered
like
in
cooperation
with
the
people
that
we're
designing,
for
so
with
that
I'm
going
to
invite
the
panelists
to
introduce
themselves.
B
Think
you
know
that
the
quote
that
you
mentioned
is
actually
like
very
resonant
to
me,
because
the
experience
of
telling
I
had
growing
up
in
the
web
I
think
reflects
that
and
certainly
was
I.
Think,
like
a
you
know,
I
was
at
this
era.
I
grew
up
in
this
era,
where
I
think
it
was
just
on
the
precipice
of
things
like
Facebook
and
all
these
big
platforms,
which
I
think
I
don't
need
to
dive
into
the
details
on
like
that.
B
We
all
know
kind
of
have
created
this
attention
and
I
sort
of
saw
that
magic
of
the
internet
disappear
a
little
bit
and
so
I'm
very
hopeful
that,
with
the
tools
we're
building
here,
we
think
about
bringing
that
magic
back
and,
like
kind
of
think
about.
You
know
the
weirdness
of
the
internet
as
it
used
to
be
as
something
that
we
can
actually
like
use
in
an
empowering
way
within
our
own
communities.
So
that's
just
what
came
to
mind
but
I'll
leave
it
there.
C
That's
perfect:
take
over
so
guys
I'm
Hester
I
work
as
an
independent
ux
researcher
I
have
a
background
in
Psychology
and
interaction,
design
and
yeah
kind
of
do
what
is
necessary
at
any
given
time
so
I
I,
yeah
I,
don't
I
particular
function
or
role
too
much.
My
kind
of
views,
I
think
have
been
mostly
influenced
by
my
last
five
years
or
so
at
status.
C
I
also
spent
a
very
short
stint
at
the
ads
Department
of
what
is
now
meta
and
so
I
I
have
a
bit
of
a
nuanced
view
on
kind
of
the
big
bad
wolf
of
social
media
companies
as
well
seeing
problems
as
very
systematic.
So
that's
that's
another
lens
I
try
to
look
at
things
from
so
I
guess.
That's
me,
Rachel.
D
D
The
content
is
really
abstract
and
complex.
So
a
lot
of
my
role
is
like
spending
time
with
developers
or
in
conversations
with
Althea
and
other
designers,
other
communicators
and
saying
like.
How
can
we
find
ways
to
make
this
understandable
or
familiar
so
that
more
people
can
be
involved
in
conversations
around
designing
for
ZK,
and
the
users
that
were
focused
on
right
now
are
a
lot
of
other
app
developers
and
designers
who
want
to
be
making
their
own
products
with
the
zero
knowledge
protocols
that
our
team
is
creating.
A
Thank
you
and
I
will
also
introduce
myself,
but
I
wanted
to
lead
with
you
guys,
so
my
name
is
Althea,
as
Rachel
said,
I
also
work
on
the
privacy
and
scaling
Explorations
team
at
the
EF,
but
I
lead
Communications.
There
I
actually
also
have
a
fine
arts
background,
but
as
a
fine
arts,
major
I
really
gravitated
toward
what
most
people
would
call
crafts.
So
I
was
a
ceramicist.
I
was
really
a
Potter,
because
I
I
just
could
never
really
enjoy
or
get
my
head
around.
A
A
Having,
like
you
know,
entire
lives,
Minds
responsibilities,
like
capabilities,
really
requires
a
huge
mental
shift.
It.
It
means
thinking
in
a
very
different
way,
about
sort
of
who's
on
the
other
end
of
whatever
it
is
that
you're
working
on
so
I
wanted
to
ask
you
guys,
like
you've,
all
come
from
more
kind
of
traditional
backgrounds.
Right,
you
didn't
all
start
in
web
three,
which
is
a
term
I
hope
to
never
use
again
in
this
conversation
and
I'm.
A
B
B
The
word
agent
isn't
great,
but
like
I'll
use
agent
as
compared
to
like
algorithm
and
I,
think
you
know
what
we're
trying
to
do
is
like
have
people
form
kind
of
collective
intelligence,
like
you
know,
at
a
given
point
in
time
where
they're
actually
present
and
they're
actually
participating
and
they're
actually
making
a
decision.
You
know
for
now
for
the
future
versus
kind
of
using
this
previous
past,
like
training,
data
and
I.
Think
that's
you
know.
B
One
shift,
that's
been
really
interesting
for
me
to
explore
and
I
think
it's
being
kind
of
exciting
to
see
that
like
web.
You
know
crypto
tends
to
be
a
lot
more
about
like
the
idea
of
people
being
participants
in
a
system,
even
when
you
know
they're,
just
kind
of
providing
signal
or
providing
some
kind
of
like
aggregate
information,
but
I
think
there's
something
deeper
to
that
which
is
just
like
Simona
pop
talks
about
this.
B
A
lot
too
also
in
the
Bitcoin
Community,
the
idea
of
like
kind
of
human,
thriving
or
like
bringing
your
like
whole
self
to
something
that
you're
doing
I
think
there's
definitely
even
Beyond.
Just
like
I
think
the
user
experience
kind
of
concept
is
a
symptom
of
a
broader
way
of
framing,
like
the
interaction
we
have
with
institutions.
C
C
Are
we
providing
the
right
information,
but
it
was
never
focused
around
the
future
context
and
to
me,
that's
that's
been
pretty
eye-opening
to
the
extent
that
I
actually
looked
looked
up,
the
official
kind
of
ISO
definition
of
ux,
which
actually
does
include
like
context
and
long-term
impacts
of
what
your
experience
is
when
you're
using
something
and
yeah
to
me.
It's
been
most
most
interesting
to
see
how
the
systems
that
we're
building
require
us
to
think
Beyond.
C
These
basic
flows
to
talk
in
design
language
to
what
is,
is
going
to
be
going
to
do
for
people
in
the
future,
be
it
the
like
the
initial
users
or
indirectly
their
their
contacts,
their
environment,
yeah
I'll,
leave
it
at
that,
but
great
deal,
oh
right!
No,
there
was
one
thing:
I
wanted
to
say:
I
just
it
occurred
to
me
just
now
how
interesting
it
is
that
we
are
sitting
here
talking
about
participation,
design
and,
like
reminder
open
tier.
E
Hey
guys
what
and
actually
one
of
the
I've
been
with
my
team.
We
have
some
people
here,
we've
been
laboring
Building
Products
since
2013,
and
we
got
into
web
3
in
2017,
probably
and
one
of
the
huge
issues
that
we
always
had
with
products.
It's
a
user
experience
rate
and
the
thing
that
we
have
with
right
now
is
that
it's
very
hard
to
get
those
webto
people
into
web
trips.
So
what
do
you
use?
E
E
We
have
created
the
model
where
you
can
create
an
account
with
username
and
password,
and
we
are
smart
wallets,
which
means
we
are
built
on
top
of
smart
smart
contracts
and
we're
able
to
to
get
the
private
keys
and
put
it
on
the
browser
and
put
it
on
the
back
end.
So
we
have
like
two
different
private
keys,
and
this
way
we're
able
to
to
get
something
they
already
know
and
to
put
it
in
our
product.
We
don't
want
to
change
like
we're,
not
able
to
come
with
something
like
very
different.
E
Is
that
basically,
with
three
and
blockchain
is
not
it's
complex
and
one
of
the
things
that
we've
been
working
on
is
explaining
transactions
in
a
human
friendly
way,
so
you're
signing
something
and
we're
explaining
you
exactly
what
you're
assigning.
So
there
is
no
bothering
right,
and
basically
this
is
the
two
keys
of
our
product.
Of
course,
we
have
very
smart
people
and
they've
been
working
on
their
interesting
things
and
the
wallet
itself
works
with
abstractions
when
we're
taking
advantage
of
all
those
beautiful
things
that
we
have
from
the
smart
contracts
in
general.
E
But
this
is
why
I
actually
attended
this
talk,
because
that's
that's
the
most
important
part
like
to
get
the
web
through
web
through
users
and
bring
it
on
web3.
That's
that's
the
whole
thing
in
here,
so
we
will
have
created
a
product
that
my
mom
can
use
easily.
So
she
has
an
email
right
and
our
our
in
here
is
to
to
create
it
securely
like
to
create
an
account
securely
into
a
web
tree.
So.
B
Well,
do
you
see,
like
so
like
I
mean
you're
talking
about
like
kind
of
privacy,
security
like
and
I
think
that,
like
ties
in
to
actually
your
work
like
Rachel,
like
pretty
deeply
like?
How
do
you
think
about
like
explaining
that
stuff
to
users
like
that
just
seems
very
difficult,
especially
with
ZK,
especially
it's
like
even
on
its
own
complicated?
But
if
you
want
to
respond
to
that,
first.
D
So
when
I
joined
the
team,
that's
where
my
head
was
like
wow,
this
stuff
is
so
weird.
How
do
I
explain
it
to
my
parents?
How
can
I.
How
can
we
make
these
apps
that
my
friends
and
family
can
use,
and
I
was
very
stuck
in
that
like
headspace,
and
it
took
me
like
a
little
while
before
I
realized
that
that
was
like
a
misdirection
for
us
and
our
team
specifically
because
we're
making
public
goods
what
we
want
to
do
is
we
want
to
make
protocols
that
other
people
can
build
with?
A
So
I
really
liked
also-
and
thank
you
for
being
the
first
to
join
us
by
the
way.
You're
very
brave
I'm
not
kicking
you
out,
but
if
anybody
else
does
want
to
come
up,
you
know
that
wasn't
so
bad
right,
yeah
come
on,
but
I
wanted
to
just
like
come
back
to
a
point
that
you
made
about
using
kind
of
well
now,
we've
got
another
volunteer.
A
The
more
the
better
right,
but
about
using
kind
of
human
readable
language
to
describe
these
kind
of
complex
processes
is
that
this
is
something
that
Rachel
talked
about
in
her
presentation
yesterday.
Also
that,
yes,
the
stuff
that's
going
on
is
complicated,
but
a
lot
of
the
times
where
you
lose
people
is
actually
just
in
literally
the
language
that
you
use
to
describe
it,
that
people
are
not
stupid
and
they're
not
like
incapable,
but
they
don't
know
what
a
zero
knowledge
proof
is.
A
They
don't
know
what
a
polynomial
is
whatever
it
is
that
like
putting
that
stuff
into
just
more
common
language,
can
go
a
long
way
and
it's
something
that
I
think
we
kind
of
forget
that
people
do
like
to
understand
things.
People
like
to
explore
people
are
curious,
so
like
to
kind
of
Empower
people
by
helping
them
to
understand,
what's
going
on
and
helping
them
to
see
the
tools
that
are
actually
in
front
of
them.
A
G
Okay,
yeah,
so
just
to
build
on
what
you
were
saying
about
complexity
so
well:
hi
I'm,
Nelly,
a
head
of
adoption
at
ixsec,
one
of
the
OG's
projects
in
in
France
and
well
I
wanted
to
share
my
experience
because
I'm
I
love,
Mass
adoption
and
inclusion
and
diversity
in
the
space
and
when
I
joined
this
project.
This
project
was
launched
by
researchers,
we're
doing
blockchain
confidential
Computing
and
one
of
our
first
audiences
was
people
looking
for
computing.
G
Powers
data
sets
applications
and
it's
a
very
technical,
the
nickel
audience,
and
then
my
job
is
going
to
bring
like
our
technology
to
masses.
But
when
you're
doing
with
oracles
confidential
Computing,
you
know
it's
not
a
cc.
So
we
came
up
with
this
thing:
it's
a
new
product
and
it's
about
using
confidential
Computing
to
protect
our
personal
data.
So
the
idea
behind
this
is
like
hey.
Our
protocol
is
complex
and
how
can
we
make
people
identify
with
our
product
with
our
features
so
trying
to
sell
oracles?
G
G
We
all
have
personal
data
and
what
we're
trying
to
do
is
like
create
you
create
an
avatar,
and
then
you
put
all
your
personal
data
email
address
age,
everything
you
transform
it
using
confidential
Computing
using
confidential
nfts,
and
this
is
this:
the
way
that
now
you're
going
to
connect
and
access
products
and
services
in
Wave
3
and
then
everybody
can
can
identify
it
with
hologram.
All
the
gram
is
me:
it's
my
personal
data,
I,
transform
it
and
then
I
connect.
G
A
Yeah
I
think
that's
really
important
like
finding
something
that
people
can
connect
to
or
like
see
themselves
in
or
that
like
Rachel
said
again
in
your
presentation
was
just
really
good.
I'm
gonna,
like
reference
it
probably
a
few
times,
but
something
that
feels
familiar
like
you
know
something
that
is
like
something
that
you
know
did
you
have
something
you
wanted
to
add.
There's
well.
B
Just
that
one
common
theme
I
think,
and
it
probably
will
come
up
like
as
other
people
come
up
as
well,
which
I'll
like
say
anyone
else
wants
to
come
up,
should
I
think
it's
really
actually
interesting
to
think
about
like
education,
because
we
don't
really
like.
We
don't
actually
educate
users
in
a
lot
of
we
kind
of
do
it
implicitly
in
existing
design
paradigms
where
we're
just
kind
of
like
here's
the
flow
and
like
then
you
walk
through
and
by
definition,
you've
now
understood
what
you're
supposed
to
do.
There's
a
lot
of
like
pre-work.
A
C
I
can
give
you
a
quick
answer
that
no
I
was
thinking
along
the
lines
of
the
the
first
two
people
that
joined
us
up
here,
that
we
were
talking
about
language
right
and
how
do
you
use
language
to
help
people
understand
what's
going
on,
and
if
we
want
to
talk
about
participation
design.
That's
that
to
me
is
where
the
pivot
is.
What
between
users
and
participants
you
need
to
know
like.
What's
going
on,
you
need
transparency
on
the
system
in
order
to
participate
so
yeah.
H
I
H
H
H
A
I
really
like
that
and
I
think
this
is
something
that
we
forget
a
lot
that
like
we
are
also
users
and
participants
in
this,
like
all
of
these
things
were
sort
of
the
first
participants
we
are
hopefully
building
in
the
way
that
we
hope
other
people
will
continue
to
build
and
so
to
kind
of
build
for
ourselves.
I
think
is
not
selfish.
J
Yeah
super
grateful
to
be
here
in
the
presence
of
everyone,
my
name's
Sean
I'm
working
on
a
community-owned
and
operated
proactive,
Healthcare
System.
So
it's
a
Dao
and
this
seemed
super
aligned
because
in
healthcare
we
think
a
lot
about
how
we
can
co-create
Health
experiences
for
people,
especially
people
combating
stuff
like
chronic
diseases,
have
to
have
some
sort
of
lifestyle
change.
And
it's
quite
interesting,
the
parallels
between
web
3
web.
J
We
have
to
basically
design
for
a
participatory
experience,
because
if
the
people
involved
in
the
experience
are
not
playing
an
active
part
in
designing
what
they
want
to
do,
in
a
sense
autonomy
in
healthcare
that
helps
people
stick
to
whatever
they're
committing
to
do
and
in
web
3.
I
think
what
we
want
to
design
and
what
we
want
is
to
let
people
come
into
our
product
or
a
community
and
then
figure
out
how
they
intentionally
with
their
own
values,
missions
fit
in
the
community
community.
B
I'll
I'll
just
quickly,
say
I
think
there's.
Definitely
thank
you.
Yeah
there's
there's
a
huge
challenge
with
anything
to
do
with
Community,
which
is
you
know
what
what
is
the?
What
is
the
boundary
of
of
community
like
what
is
the
community?
What
is
the
goal
of
the
community?
What's
the
purpose,
why
are
people
there?
You
know
what
what
is
their
like
kind
of
how
to
start?
What
were
the
principles
behind
that
I
think
one
of
the
challenges
is
always
I.
B
Think
actually
it's
easier
in
some
ways
with
a
defined
Mission
like
you're,
talking
about
to
Rally
people
around
something
that
in
this
case,
if,
if
it's
a,
you
know,
group
of
people
that
all
have
sort
of
like
some
amount
of
like
chronic
illness
like
I,
think
there's
a
shared
sort
of
Kernel
of
of
similarity
and
like
a
feeling
of
kind
of
congeniality
between
people
by
definition,
whereas
you
know
with
something
like
crypto
I
think
like
maybe
just
not
to
go
too
off
track.
We
mean
many
different
things
by
it.
C
K
K
I
really
like
the
conversation,
however,
I
have
a
couple
of
things.
That
is
bothering
me
quite
a
lot
yeah.
Most
of
us
are
here
building
tools,
as
you
said,
for
ourselves,
but
most
of
the
people
that
are
building
the
space
are
actually
from
very
privileged
countries
and
yeah.
Basically,
those
tools
are
being
built
are
not
being
built
for
the
people
that
actually
need
it,
and
that
bothers
me
a
lot
also.
K
Another
thing
that
bothers
me
is
that
we
are
using
a
lot
of
terms
or
recreating
these
new
terms,
like,
let's
say,
stable
coins
which
are
not
really
stable.
We
know
that
they're
not
stable,
or
we
call
them
soulbound
tokens.
What
the
is
that
you
know
and
yeah
it's.
It's
used
very
confusing
for
people
that
are
outside
of
the
space.
K
It's
not
really
inclusive
when
we
are
creating
these
new
terms.
That
cannot
even
be
translated
when
we
talk
about
staking
I,
don't
even
know
how
to
say
that
in
Spanish
I,
don't
even
I
need
to
explain
it
all
the
a
time
to
people,
so
I
think
that
we
are
getting
to
a
trap
when
we
are
creating
all
of
these
new
terms
and
so
on,
we're
trying
to
onboard
people
and
we're
trying
to
import
masses,
as
we
say,
but
in
reality
we're
just
on
boarding
other
gigs
and
yeah.
K
K
A
Really
thank
you
for
like
bringing
up
some
really
challenging
and
like
really
important
points,
and
there
were
a
couple
of
different
things
there
that
I
don't
know.
Maybe
we
can
get
to
all
of
them,
but
maybe,
let's
start
with
the
first
one,
which
was
yeah,
that
we
tend
to
be
sort
of
insular
like
we're
sort
of
Designing
for
the
people
that
we
see
and
this
community
is.
A
And
they
end
up
also
like
leading
you
to
design
for
the
people
that
are
already
there
and
certainly
not
like
leading
you
into
new
new
areas
or
like
inviting
new
people.
In
so
wondering
how
you
think
about
like
how
to
measure
success
or
how
to
like
get
richer,
better
feedback
and
have
that
be
a
more
interactive
process
and
just
sort
of
open
the
borders
of
it,
so
that
more
people
are
able
to
participate
and
more
people
are
able
to
kind
of
create.
L
Hey
guys,
I'm
raghav,
I'm,
building
a
community-led,
fundraising
platform,
I'll
be
not
quadratic,
but
just
to
like
on
what
you
said,
I
often
think,
and
it's
something
I
was
thinking
earlier,
like
for
quadratic
funding
right
mathematically
speaking
is
not
the
most
straightforward
thing,
but
you
know
like
let's
say
in
the
third
world
today
like
in
India
I'm
from
India.
A
lot
of
people
don't
have
bank
accounts
right.
The
goal
is
not
to
teach
them
how
a
bank
works.
The
goal
is
perhaps
first,
let's
get
them
bank
account.
Let's
tell
them
okay.
L
This
is
why
it's
good
for
you.
You
don't
need
to
know
the
economics
of
it
yet
so
I
think
a
similar
thing
can
happen
here
where,
like
our
first
goal,
is
as
long
as
you
can
get
the
service
that
we
need.
Let's
get
that
to
them
and
over
time,
as
that
leads
to
whatever
Prosperity
we
hope
for
then
we
can
reach
a
point
where
we
can
have
education
around
those
things.
If
we
just
keep
waiting
for
education
and
just
for
that,
we
don't
provide
them
what
we
can
provide
them
today.
B
But
yeah
no
I
think
that's,
like
my
biggest,
you
know,
I
think
learning
from
the
last
few
years.
Is
that,
like
you,
need
politics
to
be
like?
What's
the
word
so
like
pre-figurative
like
they
need
to
like?
Basically
like
you
need
to
like
take
action
towards
the
thing
that
you
want
to
see
in
the
world
in
some
way,
I
think
crypto
does
that
by
definition
like
we
just
build
things
we
like,
they
sometimes
don't
work.
You
know
at
all.
B
Sometimes
they
work
kind
of
okay,
but
they're
kind
of
janky,
and
then
hopefully
sometimes
they
work
really
well
and
like
are
sustainable
for,
like
long
term
I
think
the
biggest
challenge
I
see
aside
from
dropping
my
phone
apparently,
is
that
we
really
don't
have
a
you
know.
We
talk
we're
talking
here
about
like
participants,
but
we
don't
have
a
really
good
way
to
do
that
globally.
As
author
mentioned
and
I
think,
that's
still
a
missing
Point
here,
we're
still
doing
better
than
like.
You
know
meta
or
something
like
that.
B
We're
like
you're,
literally
just
in
a
room
and
like
Silicon
Valley
like
designing
for
a
community.
That's
Global
like
as,
if
that's
going
to
just
magically
work
for
everyone,
I
think
there's
more
like
local
first
principles
in
thinking
here,
but
we
still
don't
have
that
really
broad
Global
participation
I.
Think
it's
one
of
the
reasons
that,
like
you
know,
we
sort
of
like
as
a
community,
need
to
be
having
more
conferences
in
places
like
Bogota
to
like
participate
more
with
local
communities.
B
C
Quick
response
to
that,
because
honestly
I
I
do
think,
there's
a
lot
that
we
can
learn
from
traditional
companies
in
this
area
of
how
do
you,
design
for
local
communities
even
being
at
a
conference
I'm,
not
sure
how
many
people
actually
go
outside
of
the
venue
to
explore
personally
big
proponent
of
field
field
research,
a
trip
to
Venezuela
was
most
insightful
in
my
last
five
years
in
crypto
yeah,
just
to
kind
of
make.
The
point
I
think
there's
a
lot
that
we
can
learn
from
traditional
companies
in
how
do
we?
C
How
do
we
study
and
work
with
local
communities?
There
is
a
reason
that
some
of
these
companies
are
so
successful
to
the
extent
that
we
believe
it's
detrimental,
because
there
are
some
things
that
I
managed
to
do
really
well
and
understanding
needs
on
the
ground
in
local
communities
is,
is
definitely
one
of
those
things
dream
job,
maybe
to
Riff.
C
On
that
a
little
bit
one
of
the
challenges
I
found
in
trying
to
get
more
on
the
ground,
experiences
and
insights
and
connecting
to
communities
to
work
and
design
alongside
has
been
that
it
requires
a
certain
degree
of
openness
in
what
we're
building,
because
you
go
on.
Like
you
land,
you
put
your
feet
on
the
ground
and
you're
like
oh,
my
God.
C
L
The
question
that
I
actually
came
to
ask,
so
we
speak
about
obviously
ownership
and
subserverity
and
stuff,
and
that
obviously
comes
at
a
cost
of
like
fine
there's
a
lot
more
finality
of
action
in
the
blockchain
right
once
you
sign
something
you
sign
it.
So
do
you
think
the
future
of
these
apps
or
anything
that
we
build
in
this
new
internet
is
more
about
communicating
to
people
that
your
mistakes
or
your
mistakes
and
that's
okay
or
is
it
more
about
making
sure
systems
are
sort
of?
L
A
I
Wanted
to
thank
you
guys
for
the
conversation
but
I
think
and
in
that
regard.
As
far
as
like,
how
do
we
create
ecosystems
where
people
are
more
able
to
make
mistakes?
Etc
I
think
a
lot
of
it
has
to
do
with
Progressive
disclosure
people
getting
used
to
some
of
this
technology
as
they
get
aware
of,
what's
really
happening
on
the
front
end
on
the
back
end
and
on
the
actual
protocol
level,
so
just
kind
of
walking
them
through
that
focus
of
like
okay.
I
This
is
this:
is
some
sort
of
hand-holded
guided
functionalities
of
how
you
actually
get
into
this
ecosystem.
I
think
there's
a
lot
of
Education
communication
around
language,
all
those
things
that
you
guys
have
already
kind
of
highlighted.
That
will
lead
us
to
that.
But
it
is
a
long
journey
like
people
need
to
come
and
play
with
this
some
of
this
stuff,
and
we
don't
have
the
opportunity
or
test
Nets
or
all
these
resources,
where
people
can
experiment
with
some
of
this
stuff
and
not
have
that
risk
factor
associated
with
it.