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From YouTube: GitLab 14.1 Kickoff - Monitor:Monitor
Description
Monitor 14.1 Planning Issue: https://gitlab.com/gitlab-org/monitor/monitor/-/issues/70
A
Hi,
my
name
is
crystal
poole.
I
am
the
engineering
manager
and
the
interim
product
manager
for
the
monitor
of
stage
in
14
1.
The
monitor
group
is
planning
to
continue
work
on
escalation
policies,
so
escalation
policies
will
provide
you
with
a
means
for
notifying
on-call
users
in
time
box
steps
in
the
case
of
an
incident.
If
a
user
on
call
doesn't
respond
within
its
scheduled
time
frame,
the
escalation
policy
will
notify
the
next
responder
based
on
criteria
that
you've
configured.
A
You
will
have
the
ability
to
set
up
escalation
policies
on
your
on-call
schedule.
So
look
at
how
that
will
appear.
You'll
have
a
set
of
rules
that
you
can
configure
here.
If
the
alert
is
first
not
acknowledged,
then
you
can
page
or
email
the
user
on-call.
If
that
user
doesn't
respond,
then
you
can
specify
another
user
that
you
want
to
escalate
to.
A
So
the
monitor
group
has
been
working
on
escalation
policies
for
a
couple
of
milestones
and
we
will
have
it
ready
for
release
in
14
1..
I'm
also
going
to
begin
work
on
another
closely
related
feature
part
of
our
incident
management
category,
which
is
the
ability
to
manually
escalate
an
incident
currently
escalations,
are
triggered
by
alerts.
However,
there
are
cases
when
you
want
to
trigger
an
escalation
policy
manually.