►
Description
Updates in this video:
1. Early performance of translated French CI campaign in paid demand generation
2. Incorporating responsive display ads with Google Display Network
3. Documenting benchmarks by paid demand generation channel
4. Update on INQ to MQL conversion rate
5. Update on paid search
A
Everyone
matt
and
leslie
here
from
digital
marketing,
giving
a
quick
update
on
how
things
are
going
on
our
end
and
the
things
that
we're
working
on
I'll
pass
it
off
to
leslie.
First,
to
kind
of
talk
through
her
things.
B
Cool
thanks,
matt,
so
I'll
start
with
the
french
ci
offer.
So
on
the
last
update
that
we
had
a
couple
weeks
ago,
I
mentioned
that
we
launched
that
day
a
new
localized
ci
offer
for
france.
B
So
now
that
we
have
a
couple
weeks
in
some
back-end
data
to
share
I'll
just
go
ahead
and
share
it.
So
we
have
96
inquiries,
25
mqls
and
our
inquiry,
inquiry
to
mql
rate
is
26,
which
is
on
target,
and
the
rest
of
me
is
around
like
18
to
19.
B
Our
cost
per
mql
is
around
157
dollars,
which
is,
I
think,
like
less
than
half
of
our
target.
For
that
metric
and
irene
added
in
today's
demand.
B
Gen
call
that
about
half
of
those
mqls
are
executive
level,
so
this
performance
crosses
all
segments,
but
I'd
say
the
majority
of
inquiries
is
coming
from
the
large
segment,
so
everything
is
looking
either
on
target
or
performing
better
than
what
our
target
metrics
are
in
that
sisense
dashboard
and
we're
also
seeing
similar
performance
on
the
front
end
for
just
compared
to
the
general
ci
campaigns
that
we're
running
in
emea.
B
You
know
when
we
start
campaigns.
Sometimes
the
performance
looks
really
good
in
the
beginning,
because
it's
kind
of
a
smaller
sample
size
of
what
we're
used
to
seeing
so
towards
the
end
of
the
month
of
this.
This
test,
we'll
probably
see
performance
kind
of
even
out
as
the
channel's
delivery
starts
to
adjust.
So
we're
looking
forward
to
that
performance
at
the
end
of
the
month,
and
you
know
if
it's
strong,
then
we
could
expand
on
that
budget.
B
B
We
provide
google
with
a
number
of
images,
headlines,
ctas
descriptions,
so
you
basically
give
those
to
google
and
then
they
use
machine
learning
to
kind
of
rotate
through
a
number
of
combinations
of
those
assets
which
results
in
several,
like
probably
hundreds
of
like
permutations
over
time,
but
then
they
start
to
learn,
which
combination
is
the
most
optimal
given
our
goal
of
for
involves
form
fills
so
right
now,
like
our
display
campaigns,
usually
our
goals
either
free
trial
or
demo.
B
So
this
type
of
self-optimizing
ad
unit
has
the
potential
to
kind
of
boost
our
performance
for
retargeting,
since,
through
vicki's
research,
vicky
we'll
miss
you
vicky.
We
learned
that
inquiries
who
engage
with
a
gated
offer
and
then
also
a
trial,
either
before
or
after
result,
in
a
higher
mql
sao
rate.
So
this
can
provide
us.
B
You
know
more
more
performance
for
that
goal
and
then
it
also
can
provide
us
more
insight
into
which
type
of
messaging
or
cta
or
imagery
and
their
combinations
are
relevant
to
specific
audiences,
which
alone
can
influence
our
ad
copy
and
creative
in
other
channels.
If
the
results
are
strong
enough.
B
B
So
these
benchmarks
cover
ranges
in
click-through
rate
cpc,
which
is
cost
per
click
and
then
cpi,
which
is
cost
per
inquiry,
so
that
spans
all
all
channels,
so
facebook
and
then
linkedin,
split
between
sponsored
ads
and
end
mill
paid
display,
which
is
split
between
gdn
and
dp360
and
then
paid
search
with
the
and
they
actually
split
out
between
brand
and
non-brand,
which
is
really
helpful
and
their
ranges
are
not
exact
numbers,
since
those
metrics
in
general
have
many
variables
behind
them,
including
you
know,
you
know
different
offers
and
audiences,
so
like
personas
and
regions
and
targeting
types.
B
So
I'm
planning
on
sharing
that
benchmark
sheet
in
our
handbook,
page,
which
you
should
totally
check
out
soon
once
we
have
that
updated,
so
stay
tuned,
so
get
familiar
with
our
reporting
and
just
have
kind
of
a
frame
of
reference
when
we
share
our
performance
notes
or
even
if
you
want
to
understand
these
update
videos
a
little
better
and
since
our
strategy
tends
to
change
over
time
with
new
learnings
or
just
a
change
in
direction,
plus
it's
a
major
part
of
our
job
to
improve
those
metrics
in
general.
B
A
Sounds
good
thanks,
leslie,
just
a
couple,
quick
follow-ups
and
updates
for
from
my
end,
just
to
follow
up
from
our
last
video.
A
The
first
thing
that
I
will
go
over
is
some
of
the
things
that
are
happening
on
what
we're
discovering
in
the
the
drop
off
in
inquiry
to
mql
conversion
right
we're
actually
seeing
some
really
good
performance
improvements
after
some
updates
from
from
amy
waller
on
the
marketing
ops
team
shout
out
to
amy
for
putting
in
the
work
is
really
helpful
to
kind
of
see
those
things,
and
so
she
made
some
updates
and
we've
been
gradually
seeing
some
some
improvement
there.
A
A
Know
all
right
two!
This
is
desktop
three
right,
two,
oh
my
gosh!
This
is
super
annoying
right
now
I
I
apologize.
I
just
upgraded
to
big
stir
on
my
mac,
and
so
now
I
my
computer,
sometimes
doesn't
work
hold
on
one
second,.
A
I
know
it's
really
annoying
everybody's
like
come
on
man.
Hurry
up
all
right,
well,
you're
gonna
have
to
just
believe
me,
because
I
can't
share
my
screen
I'll
share
the
link
to
this
dashboard
and
start
the
management
dashboard
and
you
you
all,
can
kind
of
explore
and
look
at
the
data
too.
So
I
looked
at
october.
A
Our
inquiry
to
mql
conversion
rate
was
around
44,
probably
the
highest
seen
it
within
paid
demand,
gen
and
then
november
was
somewhat
of
a
a
perfect
storm
of
a
few
different
things
happening
at
the
same
time
that
where
we
saw
the
inquiry
to
empty,
our
conversion
rate
dropped
at
half
so
about
22
in
november,
and
I
don't
know
if
you
mentioned
you
remember
from
our
previous
call,
but
there
was
some
updates
to
scoring
that
happened.
So
the
mql
score.
A
You
know
that
for
marketing
ops,
two
we
transitioned
to
a
new
form
of
advertising
on
linkedin
called
linkedin,
regen
forms,
and
so
that
didn't
necessarily
pass
through
the
normal
channels
of
like
how
things
progress
through
dimension
and
so
that
kind
of
caused
some
issues
too
and
so
kind
of
those
things.
Those
two
things
we
started
to
see:
a
drop
off
in
that
conversion
rate
and
kind
of
wave
a
little
bit
of
a
a
red
flag.
A
We
then
again
saw
probably
from
the
holidays
as
well
december,
probably
being
our
worst
month
of
inkwell
and
inquiry
to
mql
conversion
rate,
but
we
start
this
we're
starting
to
see
that
come
back
up
january
and
february,
so
currently
we're
at
20
for
january
and
at
18
for
february.
Where
was
it?
I
believe,
two
weeks
ago,
we're
kind
of
averaging
that
16
to
17
percent
range?
A
A
But
we
are
seeing
improvements
and,
as
I
mentioned,
and
we
did
make
some
updates,
I
believe
a
week
and
a
half
ago,
and
so
we're
starting
to
see
that
improve
over
time,
we'll
keep
watching,
and
hopefully
we
can
get
back
up
to
that
44
range,
but
so
far,
so
good
things
are
trending
in
the
right
direction.
The
great
thing
to
know
about,
like
I
know
that
sometimes
we
just
look
at
the
percentages,
but
the
total
number
of
inquiries
that
coming
in
are
actually
pretty
high.
A
So
we
were
at
around
6000
inquiries
in
january
and
now
we're
at
8
700
inquiries
for
february,
and
we
haven't
finished
out
february
and
as
far
as
mqls,
around
1200
mqls
for
january
and
1500
mqls
for
for
february.
To
give
you
like
a
range
of
that
number,
is
we
had
around
500
inquiries
in
in
december,
just
under
a
thousand
in
in
november
and
then
1900
in
in
october.
So
I
think
total
volume
we're
on
the
right
track
that
conversion
rate
as
we
improve
that
those
numbers
will
get
better.
A
But
I
think
total
volume
coming
in
is
is
solid
so
far,
so
keep
watching
and
we'll
keep
you
all
updated.
A
The
next
thing
that
I
I
want
to
go
through
and
I
wish
I
could
share
my
screen
because
it'd
probably
make
a
lot
more
sense.
If
I
could
share
my
skin
is
around
paid
search
and
if
you
remember
last
week,
we're
putting
a
lot
more
effort
into
and
budget
into
paid,
search
for
or
fy22
just
because
we're
seeing
paid
search
become
more
of
a
higher
performer
as
far
as
the
mql
to
seo
conversion
rate.
When
that
is
a
touch
point,
somebody
encounters,
and
that
makes
sense
right.
A
So,
if
you
think
about
how
paid
search
works,
is
somebody
has
a
specific
intent,
I'm
going
to
google
to
ask
a
specific
question
or
have
a
specific
intent?
What
I'm
trying
to
find
information
on,
for
example,
like
a
git,
lab
and
learning
about
your
lab
or
buying
gitlab,
and
those
type
of
things
that
tends
to
have
a
higher
conversion
rate
so
currently,
what's
coming
in
is
we've
had
718
inquiries
come
through
for
paid
search
and
I
think,
out
of
our
programs
paid
search.
A
The
fourth
most
amount
of
inquiries
coming
in
so
number
one
being
the
linkedin
gen
forms
and
then
email
which
has
been
paid,
and
then
we
have
facebook
and
then
paid
search
so
and
that
that
correlates
to
total
number
of
nqls
too.
A
If
we
look
at
this
would
make
way
more
sense.
In
fact,
you
can
share
my
screen.
I
apologize
if
we
look
at
the
breakout
between
and
non-brand
about,
64
of
the
inquiries
coming
in
are
coming
from
brands,
so
people
are
searching
for
git,
lab
plus
another
term,
or
mostly
just
gitlab
in
itself
and
then,
as
far
as
like
non-brands
awards,
that
don't
have
our
brand
name
in
front
of
it.
So
that
could
be
like
the
xcd
git
ops.
Those
type
of
key
phrases
and
search
queries
is
around
33
percent.
A
So
about
an
interesting.
Oh,
it's
an
interesting
split
of
like
what
we
have
there
and
it's
not
necessarily
surprising,
because
the
volume
of
people
actually
coming
in
and
searching
for
the
gitlab
gitlab
brand
name.
In
regards
to
the
non-branded
keywords:
the
top
inquiry
drivers
are
around
rci
campaign
and
also
git
ops.
That's
where
the
majority
of
the
inquiries
are
coming
in
and
nothing
surprising
around
like
the
search
terms
for
ci.
Our
top
search
term
is
cicd
cicd
pipeline
and
4k.
A
Ops
is
just
the
general
get
ops
search
term
itself,
so
some
interesting
data
there
it's
been
a
while,
since
we've
been
running
paid
search,
so
we're
hoping
to
leverage
that
a
little
bit
more,
we
did
spend
a
pit
pretty
heavy
in
the
beginning
of
the
month,
just
because
we
didn't
have
non-brand
on
for
a
while,
and
so
we
did
spend
a
little
bit
hot
and
we've
had
to
kind
of
pull
back
on
the
amount
of
spend
based
off
of
the
volume
that
we're
getting
so
we're,
not
exhausting
the
budget
all
before
the
end
of
the
month.
A
So
some
good
things
there
it's
still
a
little
early
to
determine
mql
and
how
it's
progressing
to
sao
since
we
haven't
had
non-brand
paid
search
on
for
a
while,
but
I
will
give
you
that
update
once
that
becomes
available,
I'm
gonna
apologize.
I
wish
I
could
share
my
screen
now.
I
know
I
need
to
go
and
update
my
settings
on
zoom
to
share
my
screen.
If
you
have
any
questions,
feel
free
to
comment
in
the
demand,
gen
slack
channel,
I'm
more
than
happy
to
answer
those
questions
thanks.
Everyone
bye
thanks.