GitLab Fulfillment Demos, 17 Aug 2023

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From YouTube: Modify conditions to trigger a Zuora Contact update

Description

MR: https://gitlab.com/gitlab-org/customers-gitlab-com/-/merge_requests/8058

A

Hello, this is a demo for this Mr here, in which we are modifying conditions to trigger the update of azure contacts. More specifically, whenever we are updating the email address first, we need to confirm um the email address before it's sent out to zura, and this is not happening today.

A

um We are we're updating the zero contact object on your uh before the customer clicks on the um on the confirm your account link via email. So, let's consider this profile here in which we have Judy Fraser red example.com, and this is her here on Zora.

A

So if I'm changing just the first name and let's hover change their first name from Judy to Mary and let's save you'll have your account has been updated successfully and if I update, if I change these here, I should see the course corresponding updates before moving forward here, I'm going to open the console and let's try to find her.

A

A

There she is Mary Fraser write that example.com.

A

Now we are going to update her email address.

A

And instead of red, let's have it- let's say the blue example.com.

A

A message from a device that says that we need to verify our new email address if I click on refresh here you can see we have red at example.com, it's being updated to Blue before clicking on confirm my account I'm just gonna, refresh zura here and, as you can see, it's still red at the example.com.

A

Let's confirm the change.

A

I think it's taking a while because it it loads some subscription, uh but uh the change might may have occurred already. Let's reload and we have the new email address here. Blue there we go, your email address has been successfully confirmed. The Nephi update. If I refresh that page, you can see that the update has been done in Zora at the right time now, a bit of a niche case.

A

But what about? We have um an email update. So, let's go let's say: yellow and a non-email update. Let's say Smith.

A

Let's see what happens.

A

We need to verify our new email address.

A

As expected, I have the email to confirm the account. However, if I'm refreshing, the zero page, you can see that we still have the old email address, but we have the actual um update for the last name.

A

A

Let's check out this, we have the new email address, yellow at example.com. We have the the actual last name and if I'm refreshing this and now how um both the last name in the email address that were updated on xura.