GitLab GitLab 13.8 Release Kick-off, 8 Dec 2020

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From YouTube: GitLab Kick-off 13.8 - Monitor:Monitor

Description

Monitor 13.8 planning issue: https://gitlab.com/gitlab-org/monitor/monitor/-/issues/46

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Hi everyone, my name's sarah wellner and I'm the senior product manager for the monitor stage here at gitlab, I'm going to walk us through the kickoff for the next milestone 13.8, so we have a primary priority for the 13.8 milestone and that is continuing to work on on-call schedule management and our mvc implementation of the feature set.

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So, as most people know, most businesses are becoming tech companies, meaning they have some sort of sas software as a service that they need to provide to their customers. These services don't get turned off at the end of the business day, customers expect 24 7 availability and a very reliable experience.

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So when things go wrong, companies are on the hook for making sure that they can restore these as quickly as possible. This means that they typically have a team or multiple teams who are on call to maintain these and reactively respond to problems when they arise.

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Being someone who's responsible for helping restore service, outages is called being on call, and this is a really stressful job to help manage stress and burnout. Companies typically have a team of responders that take turns being on call and rotating in a schedule.

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This requires an on-call calendar management tool that allow these teams to create and manage on-call schedules according to their specific rotations.

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So our mvc of this implementation, let's take a look at some designs. It's going to involve creating a single schedule within a project at getlab.

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Within that schedule, users are going to have the ability to add as many rotations as they need to achieve their desired schedule in a rotation they're going to add, the individuals that are going to rotate depending on length of shift could be a couple of hours day week, whatever fits for that company's workflow, so after they've set up their schedule in added rotations, which they can also edit and delete from the left hand, side of the interface alerts that come in to any of the endpoints that you've set up are going to be routed to this schedule and will send an email to the on-call responder.

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For that time. Now, in the future, beyond the mvc, we plan to add paging via sms and phone calls, but for 13 8 the scope will be simply paging via email. Thank you. So much for watching.