►
From YouTube: GitLab's Universal Remote webcast: What Happens Next (After We Aren't Forced To Be Remote)
Description
Join GitLab's Head of Remote, Darren Murph, as he picks the conversation back up with Bethan Vincent, Netsell's Head of Marketing, and they discuss what the future of remote work might look like.
Check out these resources:
GitLab's Remote Playbook: http://allremote.info/
Remote Work Report: https://about.gitlab.com/remote-work-report/
GitLab for remote teams: https://about.gitlab.com/solutions/gitlab-for-remote/
A
We
talk
about
the
fourth
Industrial
Revolution,
and
this
the
coupling
of
work
from
place
is
part
of
that.
If
you
think
about
the
Industrial
Revolution,
you
went
to
the
factory
because
you
have
to
do
your
work
in
the
factory.
That's
where
work
took
place,
it
had
to
be
in
a
location,
whereas
now
you
know
digital
software
enables
us
to
work
from
everywhere.
So
why
are
we
taking
advantage
of
that
and
building
platforms,
building
capabilities?
Allow
people,
like
you
say
to
live
the
lives
they
want
to
live
and
have
the
identities
they're
gonna
have.
B
I'm
darren
head
of
remote
at
get
lab
I've
worked
across
the
entire
spectrum
of
remote
for
14
years,
my
entire
career,
and
in
this
webcast
we
want
to
share
some
best
practices,
things
that
we've
learned
a
get
lab,
but
also
bring
in
insights,
very
interesting
people
around
the
world,
and
today
today
we
want
to
invite
Beth
and
Vincent
marketing
director
at
net
cells.
You
may
remember
her
from
a
few
episodes
ago.
B
B
Something
we
discussed
leading
up
to
our
first
conversation
was
what
happens
after
Kovach.
19
is
no
longer
an
immediate
concern
and
so
for
historical
context.
For
those
watching
we're
currently
recording
this
in
April
of
2020.
Most
of
the
world
is
in
some
form
of
forced
isolation
under
some
sort
of
stay-at-home
orders,
and
so
the
workplace
has
shifted
dramatically
overnight
for
those
that
can
do
their
work
from
home.
Almost
everyone
is
even
if
it's
not
ideally
suited,
or
even
if
their
management
and
team
say
we're
not
gonna
allow
her
from
home.
B
B
As
we
know
it,
so
you
were
gracious
enough
to
join
us
again
and
talk
through
that
and
I
want
to
break
it
down
into
three
stages
for
the
first-order
second-order
and
third-order
changes
that
will
come
from
this.
So
for
the
first
piece.
Let's
talk
about,
what's
gonna
happen,
six
to
twelve
months
after
the
pandemic
and
then
we'll
go
one
to
five
years
and
then
five
to
ten.
If
we
should
so
dare
so.
B
A
Certain
demographics
might
come
out,
but
a
lockdown
kind
of
presence
will
continue
within
society
and
I
think
also
people
will
become
naturally
almost
used
to
being
socially
distance.
You
know
we
found
our
roots,
entertainment,
I'm,
doing
a
weekly
quiz
with
my
friends
instead
of
going
out
to
the
pub
and
that's
a
tradition
now,
so
it
will
almost
be
hard
to
unlearn
everything.
We've
learned
throughout
this
process
and
I
do
think.
People
have
learnt
a
lot
about
self-reliance,
about
getting
work
done
and
less
than
ideal
conditions.
A
That's
something
I
personally
I
know
now
that
wherever
I
am
situated,
I'm
going
to
be
able
to
pay
it
got
my
laptop
and
get
on
with
stuff
just
because
I've
had
to
get
used
to
it.
So
I
think
a
lot
of
work
forces
are
actually
gonna
come
out
of
this
a
lot
more
capable
not
that
they
weren't
capable
before,
but
they
they've
almost
been
forced
to
understand
how
capable
they
can
be
and
for
a
lot
of
companies.
This
will
be
their
first
experience
of
trusting
people
in
a
remote
capacity.
I
know
next
sells.
A
It
was
our
first
experience
and
it's
gone
extremely
well
and
we're
actually
I
think
pleasantly
surprised,
so
I
think
a
lot
more
companies
when
it
comes
to
confer
moat
working
working
from
home
even
being
kind
of
co-located
with
teams,
that's
going
to
be
a
trend
that
it
was
there
before,
but
it's
going
to
be
accelerated
by
this,
so
the
next
six
to
twelve
months
I
think
it
would
be
much
the
same.
I
think
people
will
become
used
to
the
patterns
they
work
in
and
actually
become
a
lot
more
self-reliant
in
what
they're
doing
great.
B
Insights
I'm
curious,
if
you
have
any
perspective
on
for
companies
that
are
going
through
this,
and
they
may
be
not
having
such
an
easy
go
at
it,
whether
that's
cultural,
whether
that's
the
inability
to
get
the
right
tools
in
place.
Maybe
it's
just
the
line
of
work
that
they're
in.
Where
do
you
see
people
netting
out
in
terms
of
like
we're.
B
The
office,
but
even
if
we're
doing
that,
we
we
recognize
that
we
now
have
to
enable
some
amount
of
workplace
flexibility
where
maybe
in
the
past,
we
could
get
away
with
it
because
remote
was
seen
as
this
luxury,
not
like
a
business
continuity
necessity.
So
that's
question
one
and
question
two
is
what
is
humanity's
relationship
with
videocalls
one
of
the
things
that
I'm
seeing
is
we're
kind
of
hitting
peak
zoom
already?
B
But
it's
not
really
fair
because
we're
having
to
do
everything
through
video
we're
even
having
to
do
social
interaction
and
informal
communication
and
even
ordering
food
we're
having
to
do
it
all.
Not
just
work
so
I
think
it's
a
bit
unfair,
but
I'm
curious
to
see.
Are
we
gonna
keep
doing
our
entire
days
on
zoom?
Are
we
gonna
revert
back
to
phone
a
little
bit?
What
does
that?
Look
like
in
the
next
6
to
12
months,
yeah.
A
That's
super
interesting
so
for
the
first
one
I
think
companies
who
aren't
necessarily
geared
up
for
remote
or
there
has
to
be
some
sort
of
office
presence,
I
think
they're
going
to
have
to
give
greater
flexibility
to
workers.
Some
people
will
have
to
continue
with
self
isolation
due
to
medical
conditions,
age,
other
factors
so
being
able
to
structurally
incorporate
those
employees
is
going
to
be
super,
important
and
I.
Think
you've
got
to
remember.
Actually,
consumers
have
become
used
to
this.
A
It's
not
just
businesses
that
have
had
to
adapt
and
I
was
thinking
about
this
the
other
day
because
you
know
I,
like
everyone
else,
she's
Prime
and
Prime
in
the
UK
has
been
really
disrupted.
So
it's
no
longer
next
day
delivery
or
next
hour
delivery.
If
you're
in
London,
Manchester
and
I
become
really
used
to
waiting
ten
days
two
weeks
for
stuff
to
come,
I'm
actually
going
back
to
that
instant
delivery,
I'm,
not
that
bothered
that
sounds
really
weird
in
the
past.
I
would
have
been
like.
A
Oh,
my
gosh,
my
new
USB
stick
is
taking
you
know
a
week
to
arrive
how
ridiculous,
but
I
think
consumers
are
going
to
become
a
lot
more
tolerant
of
you
know
if
you're,
a
physical
store,
opening
slightly
different
hours,
if
you're
more
reliant
on
I,
guess
kind
of
service
based
businesses
or
call
centers
things
like
that.
Maybe
reduce
services
just
because
I
think
this.
This
is
going
back
to
the
humanity
thing.
A
It's
exposed
to
the
fact
we're
all
fragile
humans
who,
at
the
end
of
the
day,
just
want
to
leave
like
decent
lives
and
enjoyable
lives
and
be
connected
to
other
people
and
I'm.
A
workaholic
and
I
will
say
that
immediately.
But
this
has
forced
me
to
realize
workers
and
everything
which
has
been
interesting
so
on
the
zoom
front,
that
again,
I
spend
a
lot
of
time
with
zoom
cause
at
the
moment,
and
there
is
a
cognitive
load,
that's
associated
with
that
which
I'm
noticing
and
the
weirdest
thing
is
watching
yourself.
A
That's
what
I'm
really
struggling
with
you
know,
I'm
nature,
so
my
roots
get
longer
as
I
can't
go
and
get
them
done,
and
you
don't
have
that
in
face
to
face
ever
unless
you're
in
a
room
of
the
mirror.
I
guess,
but
that's
unusual,
so
I
think
that
is
something
that
is
super
weird
and
I've
actually
taken
to
doing
more
kind
of
phone
calls.
A
Just
because
I
really
I
don't
need
to
see
myself
eight
hours
a
day,
so
I
think
the
rise
of
the
phone
call
for
me
personally
and
I've
noticed
among
other
things,
is
going
to
be
interesting,
I
think
for
yeah
for
social
connections.
We
might
go
back
to
in-person,
where
we
can
with
friends
family.
That
obviously
makes
sense.
You.
B
Know
one
of
the
things
I'm
noticing
is
I
used
to
be
heavy
on
phone
calls
was
that
when
I
was
in
a
hybrid
remote
organization,
because
I
would
use
it
as
an
excuse
to
also
get
my
steps
in
for
the
day,
so,
if
I
saw
a
conference,
call
coming
up,
I
would
think
well.
This
is
an
actual
opportunity
to
just
walk
around
in
circles
for
an
hour
and
do
two
things
at
once.
Being
in
an
all
remote
environment
like
I
am
and
get
lab,
video
is
very
important.
A
B
Chair
for
too
long
I'm,
starting
to
now
think,
okay,
any
kind
of
one-on-one
or
coffee
chat
where
I
don't
have
to
document
the
agenda.
Maybe
I
should
take
this
on
phone
and
actually
just
mention
that
straight
up
I'm,
using
this
to
kind
of
stretch
my
legs
and
get
out.
The
other
thing
is
I'm,
becoming
way
more
interested
in
recording
and
transcription
tools
where
I
can
go
on
a
walking
meeting
as
long
as
it
was
being
recorded
and
then
anything
I
would
verbalize
would
be
transcribed
and
get
lab.
B
We
do
this
manually
because
we
like
the
subheadings
and
the
indentations
and
the
low-context
that
comes
from
an
actual
human
doing
it,
but
I'm
hoping
a
startup
sees
this
as
an
opportunity
to
get
smarter
with
transcriptions.
Instead
of
just
like
a
wall
of
words,
maybe
they
can
detect
the
voice
and
detect
the
pauses
and
structure
that
in
a
better
way,
so
I
don't
have
to
be
in
zoom
all
the
time
so
that
wraps
up
six
to
twelve
I
want
to
jump
to
the
second
order
effect.
A
Again,
I
think
it's
hard
to
predict,
but
there
will
be
some
underlying
trends
that
will
continue.
I
think
the
remote
work
in
particular
will
become
much
more
available
to
people
it
will
unlock
Talent.
This
is
something
I've
been
thinking
about
a
lot
where,
when
you're
hiring
from
across
the
world,
you'll
no
longer
constrained
by
physical
geography,
so
the
UK
like
most
markets
with
lots
of
tech
workers,
it's
really
hard
to
hire,
really
talented
people,
so
the
ability
to
be
able
to
hire
and
on
board
team
members
from
across
the
world
is
super,
attractive
and
I.
A
Think
more
companies
will
take
advantage
of
that
and
I
think
also
we're
probably
going
to
move
towards
a
phase
due
to
potentially
recession,
but
also
due
to
consumer
behavior
of
less
consumption
of
physical
goods.
That's
going
to
be
interesting,
there's
gonna,
be
a
lot
more
focus
on
kind
of
quality
of
life
and
think
about
kind
of
tooling
and
software.
That's
going
to
enable
this.
You
know
back
video
call
options
better
ways
of
connecting
with
people,
and
this
was
again
a
trend.
A
We
were
seen
before
no
software
as
a
service,
obviously
massive,
but
that's
just
going
to
become
accelerated
as
people.
They
can't
get
the
physical
goods
each
probably
border
restrictions,
trade
restrictions,
all
of
that,
but
also
become
more
focused
on
connection
with
other
humans.
So
that's
my
kind
of
thinking
around
it.
That's.
B
Really
interesting
part
of
what
I
was
going
to
go
with.
This
is
more
on
the
how
towns
and
cities
are
going
to
change,
but,
interestingly,
it
actually
segues
into
the
personal
connection
and
the
focus
on
quality
of
life
versus
the
actual
materialism.
It
is
at
the
heart
of
where
I
see
a
society
as
a
whole
going
in
one
to
five
years.
B
I
think,
what's
going
to
happen,
let
me
give
you
an
example:
I
think
you're
gonna
have
millions
of
people
that
go
through
this
we're
complan
their
work
from
home
and
then
in
three
or
four
months.
If
the
boss
says
alright
resume
your
commute,
that's
gonna
mean
different
things
to
different
people,
but
in
really
packed
cities
like
London,
Singapore,
LA,
San
Francisco.
B
This
could
mean
resuming
two
to
four
hours
of
your
day
in
a
vehicle
or
on
the
tube
or
whatever
it
may
be,
and
I
think
what
you're
gonna
have
happen
is
millions
of
people
are
gonna
collectively,
look
at
each
other
and
say
we
just
did
our
jobs
from
home.
For
four
months
we
saw
our
families
more.
We
were
able
to
cook
more
I
could
actually
pick
up
a
hobby
again.
I
saw
my
children,
maybe
you
were
a
home
school
teacher
and
that
wasn't
exactly
what
you
were
aiming
for,
but
nevertheless
you
saw
them
war.
B
B
You're
gonna
really
ask
yourself,
should
I
be
paying
this
much
to
live
in
this
city,
where
I
was
really
only
here
for
work,
I
could
actually
go
somewhere
else,
maybe
a
mid
or
small
sized
town
where
I
could
be
more
impactful
in
that
community,
because
there
are
less
people
I
can.
I
can
actually
feel
the
impact
of
what
I'm
doing
here
more
better
air
quality,
better
schools
for
children,
cheaper
land,
more
land
and
the
job
can
remain.
I
think
that
this
will
help
reduce
the
strain
on
cities
that
are
already
overtaxed.
B
They've
already
got
more
people,
then
the
public
services
can
handle
I
think
this
could
be
a
real
boon
for
smaller
towns
that
have
experienced
rural
depopulation
where
they've
just
had
this
brain
drain
of
people
have
just
left,
even
if
they
like
the
culture
there,
they
like
the
way
of
life
there
they've
had
to
leave
for
work
and
I.
Think
remote
could
enable
the
reversal
of
that
and
towns
in
general
I
think
are
gonna
re-evaluate
how
they
encourage
new
business.
Smaller
and
midsize
towns
may
say:
alright
we're
gonna
carve
out
a
piece
of
land.
B
Maybe
we
can
convince
a
company
or
corporation
to
come
in
and
build
a
skyscraper
here,
so
we
can
bolster
our
economic
tax
base.
But
now
that
looks
a
lot
different.
You
may
say:
ok,
what
kind
of
medical
facilities
do
we
need?
Do
we
have
the
right
fiber-optic
network
in
place?
Do
we
have
good
restaurants
in
place,
because
we
need
to
attract
people
now
that
work?
Maybe
they
work
in
the
headquarters
that
is
3,000
miles
away
from
our
town,
but
we
want
to
attract
them
to
the
town.
B
We
want
it
to
be
the
most
livable
town,
not
necessarily
the
town,
with
the
most
skyscrapers
and
office.
Cubicles
I
think
that's
going
to
be
a
massive
change
for
real
estate,
but
I
also
see
people
disassociating
or
decoupling
their
own
personal
identities
with
work
in
a
big
way,
but
I've.
Seen
with
this
force,
isolation
is
people
that
have
tied
their
identity
to
this
physical
building
that
they
go
to
every
day.
Now
they
don't
have
that
so
they're
asked
themselves
well,
Who
am
I.
Oh
that's
right!
B
I'm,
a
mother,
I'm,
a
father
I'm,
a
son
I'm,
a
daughter,
I'm
a
pet
owner,
whatever
it
may
be.
It's
like
oh
yeah,
I'm.
Also
that
I'm
not
just
defined
by
my
work
and
I
hope.
Then,
in
the
next
one
to
five
years,
we
as
a
society
will
have
a
healthier
relationship
with
identity,
as
it
relates
to
work.
I.
Don't
think
this
is
a
bad
thing.
I
think
people
recognizing
that
they're
more
than
their
work
actually
helps
them,
be
more
intentional
about
what
they
want
to
give
to
their
work.
Yeah.
A
Definitely
and
I
think
this
is
kind
of
you
know.
We
talk
about
the
fourth
Industrial
Revolution,
and
this
decoupling
of
work
from
place
is
part
of
that.
If
you
think
about
the
Industrial
Revolution,
he
went
to
the
factory
because
you
had
to
do
your
work
in
the
factory.
That's
where
work
took
place,
it
had
to
be
in
a
location,
whereas
now
you
know
digital
software
enables
us
to
work
from
everywhere.
So
why
are
we
taking
advantage
of
that
and
building
platforms,
building
capabilities?
A
B
We're
gonna
close
with
five
to
ten
years
out
and
obviously
that's
a
long
way
from
now.
So
it's
quite
possible
that
we
watch
this
in
ten
years
and
it's
extremely
comical
but
hey
we're
gonna,
put
something
out
there
and
see
what
happens
so.
I
think
this
is
actually
potentially
the
most
interesting
one.
A
lot
of
people
have
asked
me
what
do
I
think
this
means
for
travel
and
just
movement
of
people
in
general.
B
B
I
think,
right
now
or
just
before,
kovin
I
think
we
kind
of
hit
peak
business
travel
where
planes
were
packed,
record-setting
passenger
loads,
but
most
of
these
people
were
traveling
halfway
around
the
world
for
an
eight-hour
meeting,
and
then
they
kind
of
went
back
and
people
were
on
the
whole,
not
really
taking
a
lot
of
the
vacation
that
they
could
have.
They
were
actually
exploring
less.
They
were
still
traveling
but
for
work.
A
And
that
made
me
think
of
in
a
previous
role.
I
spent
two
weeks
working
from
Paris,
because
my
partner
was
there
on
a
music
composition
course
and
I
kind
of
tagged
along
and
I
asked
my
manager
I
said:
look
I
got
Wi-Fi,
so
can
I
just
work
from
Paris
and
it
was
one
of
the
most
inspirational
things
my
work
I
ever
did
I
remember:
I
was
sitting
in
parks.
It's
really
sunny.
A
I
had
my
laptop
out,
I
got
a
lot
of
really
good
work
done
and
I
came
back
and
the
company
had
still
obviously
had
my
time
working
projects
and
things
like
that.
But
what
they
got
back
was
someone
who
was
just
invigorated
by
the
experience
and
I
ended
up
going
to
developer
meetups
while
I
was
there,
so
I
was
kind
of
doing
work
stuff
outside
of
work
as
well,
but
was
extremely
beneficial.
A
B
And
I
think
the
side
benefit
of
that
is
remote
will
be
so
woven
into
the
fabric
of
how
we
do
everything.
It
will
be
second
nature
for
us
to
work
and
travel.
It's
not
like.
We
have
to
decide
to
do
one
or
the
other,
even
people
that
aren't
going
to
be
digital
nomads
by
choice.
They
don't
just
have
more
flexibility
to
go
visit.
B
People,
but
also
we've
work
into
it
or
go
participate
in
a
sporting
event
that
their
children
are
in,
but
also
work
and
enjoy
the
place
that
they're
at
whereas
it
may
have
been
sort
of
a
binary,
either
can
go
or
I
cannot
go.
Now
you
have
the
option
to
go
and
remote
work
isn't
something
that
you'll
have
to
explain.
It
will
be
more
woven
into
the
fabric
of
society.
I
think
you'll
find
charging
ports
and
Wi-Fi
in
places
that
you
would
never
have
imagined
ten
years
ago.
B
B
A
Think
it
just
shows
what
what
what
someone
can
do
if
they
put
their
mind
trip
because
he's
a
hundred
you
know
walking
that
far
is
extremely
difficult
for
him
and
it
kind
of
it
shows
the
selflessness
and
bridges
a
generational
divide
for
me,
because
I
think
that
can
be
a
problem
in
all
of
this
and
I've
I've
had
even
friends.
Who've
said
well,
I'm
in
my
20s
I
can
go
out
and
it's
just
old
people
and
it's
kind
of
their
fault.