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From YouTube: How to maintain a human connection when working remote | AMA with GitLab, Shopify Plus, and Fellow
Description
Working remote can feel isolating and lonely sometimes. Darren Murph, Head of Remote at GitLab, and Mark Bergen, Head of Revenue at Shopify Plus, share their tips on keeping that human connection alive -- even when working remote.
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B
I
get
lab,
we
mostly
use
slack
for
informal
communication.
We
fill
our
slack
with
topical
channels
and
we
also
have
location
channels.
So
whenever
we
get
five
or
six
people
in
a
geographic
region,
whether
it's
the
Bay,
Area
or
Singapore
or
London,
we'll
create
a
location
channel,
and
so,
regardless
of
someone's
function,
if
they're
relatively
close
to
someone,
they
can
join
that
location
channel
and
when
travel
is
freer.
We
see
a
lot
of
these
people
actually
make
ad
hoc
co-working
days
where
there
will
get
20
or
30
people
together.
B
That
just
so
happened
to
live
together
and
are
live
near
each
other
and
work
together.
We
also
have
a
visiting
grant
where
we
will
partially
subsidized
travel
to
encourage
people
to
travel
around
the
world,
and
you
know
there
get
lab
team
members
we're
really
intentional
about
in-person
interactions.
We
get
the
whole
company
together
once
a
year
for
essentially
a
week
of
team
excursions
and
team
bonding.
We
try
to
get
as
many
people
as
possible
in
person
for
our
get
lab,
commit
user
events
and
for
sales
conferences
throughout
the
year.
B
So,
even
though
we're
an
all
remote
company,
it
doesn't
mean
we
don't
see
each
other,
we
actually
love
to
see
each
other
at
get
lab.
We
look
forward
to
business
trips
because
it
means
we
get
to
see
people
and
I
think
for
a
lot
of
people
in
co-located
companies
they'll
do
anything
they
can
to
get
out
of
the
business
trip,
and
it's
actually
quite
the
opposite
for
us,
because
it's
a
pretty
special
special
occasion
to
get
to
see
someone
in
person.
That's.
C
An
interesting
comment,
one
of
the
I
personally
have
noticed
as
we've
gone
through.
This
is
my
identity.
Is
it
related
to
Shopify
has
been
really
attached
to
a
physical
presence.
I
went
to
particular
office.
It
had
a
certain
word
on
it.
I
saw
it
with
people,
and
so
my
identity
was
very
much
rounded.
That
office
space,
but
also
happened
to
be
the
product
line
within
Shopify
I
work
for
what
I've
noticed
now
in
a
digital
by
default.
C
It's
far
more
actually
about
my
geography
and
I
was
talking
to
a
guy
that
I
met
John
Reardon
and
he
runs
our
European
support
team
and
he's
got
a
ton
of
experience
with
remote
work
and
I
was
talking
to
him
about
some
tips
and
tricks
that
he's
learned
as
he's
gone
through
it
and
what
they
found,
what
they
were
doing
in
Ireland
and
much
like
you
said,
Darren
I
mean
you
know
us
coming
together.
There's
the
ritual
of
it.
People
really
look
forward
to
it.
C
There
was
celebrations
there
the
chance
to
meet
other
people
and
bond
and
enjoy
one
another,
but
what
he
found
was,
and
one
of
the
things
he
was
doing
in
Ireland
was
he
would
just
find
a
hotel
that
you
know
just
so
like
what
is
the
single
worst
day
for
booking
out
your
conference.
Room
they'd
be
like
you
know.
Wednesday's
are
terrible
because
I
have
on
Monday,
Tuesday,
say
great.
C
C
It
would
be
on
any
given
random
day,
given
City
at
a
different
hotel
when
they
would
run
it
every
week
or
two
weeks,
but
it
created
a
way
that
it
allowed
people
to
come
together
to
create
some
human
bonding
in
the
middle
of
it,
but
it
broke
down
also
a
lot
of
barriers
across
the
business
and
created
way,
more
collaboration
and
sense
of
identity.
I
was
really
interesting.
I
look
forward
to
trying
some
things
like
that
too.
Yeah.
B
I
actually,
love
that
mark
touched
on
identity.
I
think
this
is
a
really
crucial
piece
that
we
should
underline
here
for
a
long
time,
especially
in
North
America.
Our
identity
as
a
human
has
been
way
tightly
tied
to
our
vocation
and
not
just
our
vocation,
but
four
walls
and
a
roof,
the
actual
building
that
you
commute
to
every
day.
So
suddenly
you
have
tens
of
millions
of
people
that
don't
do
that,
and
they're
kind
of
questioning
well,
Who
am
I
without
that
daily
commute
and
I.
B
Think
it's
actually
a
benefit
that
this
is
allowing
us
to
pause
and
really
question.
How
healthy
was
that
ratio
and
we're
realizing
that
to
some
degree
it's
not
the
workplaces
responsibility
to
fill
a
hundred
percent
of
a
worker
social
quota,
so
it
get
lab.
We
actually
encourage
people
to
get
out
of
work
as
fast
as
you
can
and
engage
with
your
family
engage
with
your
local
community
and
then
share
those
stories
back
through
slack
I'm
able
to
see
this
continual
photo
role
of
people
in
65
countries.
C
Build
on
that
real,
quick
Darrin,
you
reminded
me
of
something
one
of
the
things
I
found
fascinating
was
try
to
find
a
really
respect.
Is
they
care
a
lot
about
you
being
the
authentic
you?
Whoever
you
are
we
hired
you?
We
didn't
hire
you
to
conform
to
who
we
are,
who
we
think
you
should
be
or
who
you
think
you
should
be
in
an
office
environment
we
hired
you
so
bring
all
of
you
to
work
and
I.
Think
actually
I
think
you
hit
on
this
Terrence
as
an
interesting
point
in
moving
to
digital
by
default.
C
We're
actually
freeing
people
up
in
a
way
to
actually
be
even
more
of
who
they
are
to
spend
time
not
sitting
in
a
car
for
an
hour
a
day
commuting
to
actually
get
more
involved
in
the
things
they
care
about
the
passion
projects
to
actually
be
more
holistically,
who
they
are
when
I
think.
That's
a
really
interesting
observation.