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From YouTube: 4 01 Own the Interaction Intro
Description
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A
Let's
start
with
on
the
interaction,
this
is
the
idea
that
an
individual
interaction,
so
maybe
a
an
email
exchange.
Maybe
a
zoom
call
with
a
customer
is
something
that
we
want
to
prepare
for
always
to
go
in.
Knowing
what
we're
trying
to
do
have
some
purpose.
Have
a
plan
stick
to
it
and
manage
it
to
a
successful
conclusion.