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From YouTube: A conversation with Pavan Agarwal CEO of Sun West Mortgage - FMSIG Mortgage Sub-Group Update
Description
Check out this insightful discussion featuring Pavan Agarwal, the CEO of Sun West Mortgage, and Celligence International. Marvin Bantugan, who co-chairs the Hyperledger subgroup in the mortgage industry, guides the conversation, delving into topics such as technology, blockchain, and artificial intelligence.
Furthermore, industry expert James Hendrick provides valuable perspectives and updates on the ever-evolving landscape of blockchain in the mortgage industry.
Fill out the form we've shared on this call, your feedback will help us make better updates in the future. It will be open from September 14th to October 14th, 2023: https://docs.google.com/forms/d/e/1FAIpQLScgSSYarzXVLkQdiaJmU_FLZzRd6UWldjHWyjXXbMEmL9TN2w/viewform
👉 Join the FMSIG Mortgage Subgroup Wiki: https://wiki.hyperledger.org/display/CMSIG/FMSIG+Mortgage+Industry+Subgroup
👉 Follow the FMSIG Mortgage Subgroup LinkedIn: https://www.linkedin.com/showcase/hyperledger-financial-markets-sig
👉 Subscribe to the mailing list to receive the latest updates: https://lists.hyperledger.org/g/financial-markets-sig
Timestamps:
00:00 Welcome and presentation
01:49 Agenda
02:17 Community Information
04:07 The State of Blockchain in the Mortgage Industry with James Hendrick
12:03 Pavan Agarwal - Instruction and conversation
50:20 Mortgage Industry Sub-group Survey
53:44 Thank you
----
Hyperledger – Open Source Blockchain Technologies
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License
Creative Commons Attribution license (reuse allowed)
A
Welcome
everyone
to
the
September,
2023
hyperledger
financial
markets,
mortgage
subgroup,
meeting
I
think
we
have
a
great
agenda
for
you
guys
today
and
I
think
you
guys
will
really
enjoy
our
speaker
Pavan
Argo.
He
is
on
a
flight
right
now,
so
hopefully
he'll
be
able
to
join
us
in
time,
and
we
won't
have
any
issues
with
that
before
we
get
started.
A
I
would
like
to
express
our
appreciation
to
the
financial
markets,
more
special
Industry
Group
and
the
hyperledger
foundation
for
their
ongoing
support
and
making
this
group
possible
also
we'll
be
using
a
new
hyperledger
branding
that
we
previewed
in
our
earlier
meeting
or
in
our
meeting
last
month.
I
love
the
new
color
schema
I,
really
like
the
look
and
feel-
and
hopefully
you
will
as
well
so
let's
Dive
Right
In
foreign.
A
We
always
like
to
start
our
meetings
with
the
notification
that
this
meeting
is
being
recorded
and
is
under
the
umbrella
at
the
hyper
Ledger
foundation.
So
we
ask
that
everyone
abide
by
the
antitrust
policy
and
code
of
conduct
of
the
hyperledger
foundation.
The
antitrust
policy
states
that
we
avoid
discussions
of
company-specific
pricing
products
and
projects.
We
don't
make
negative
remarks
about
other
companies
or
products,
and
the
code
of
conduct
means
that
we
treat
each
other
with
respect,
never
discriminate
and
communicate
constructively.
A
A
Here's
our
agenda
for
today,
James
Hendrick,
will
provide
an
update
on
developments
in
the
mortgage
industry.
Then,
as
part
of
our
ongoing
effort
to
bring
industry
experts,
we
have
pavon
argoal,
the
CEO
from
Sunwest
mortgage
and
diligence
who's
going
to
be
speaking
with
this
today,
after
proven,
we'll
walk
through
a
survey
that
we're
deploying
and
then
have
a
quick
q,
a.
A
This
is
to
reinforce
the
fact
that
we're
all
on
the
same
blockchain
Journey
we
just
may
be
at
different
points
along
that
path,
or
today's
topic
I
mean
we're
going
to
see
a
really
Innovative
use
of
that
technology
and
hopefully
that'll
benefit
everyone,
because
this
group
is
meant
to
help
everyone
on
third
blockchain
journey
to
demonstrate
the
feasibility
of
blockchain
Technology
through
a
mortgage
industry,
use
cases
and
also
to
Define
potential
implementation
paths
and
I
think
we're
going
to
see
a
really
interesting
one.
Today.
A
The
next
few
slides
I
always
mention
are
for
those
that
are
new
to
the
hyper
Ledger
group.
This
live
provides
links
to
different
resources
for
the
Linux
Foundation,
our
mortgage
subgroup
Wiki
second
from
the
bottom,
and
this
link
contains
meeting
notes
for
our
group
reporting
from
previous
meetings
and
curated
articles.
That
James
will
walk
us
through.
These
are
great
resources
and
we'll
reference
several
of
them
during
the
course
of
Disney.
A
A
A
B
Fantastic,
thank
you
Marvin.
Let's
go
ahead
and
jump
into
the
first
slide
foreign,
so
this
first
article
coming
out
of
Finance
strategist.
It's
a
great
introductory
article,
the
blockchain
and
the
real
estate
industry.
It
covers
five
essential
topics,
so
it
starts
out
with
mechanisms
of
blockchain
talking
about
decentralization
and
property
transactions,
tokenization
of
real
estate,
smart
contract,
how
they
can
work
with
Escrow,
Services
and
the
you
know
transparent
property,
title
management
that
blockchain
can
provide.
B
Secondly,
it
goes
into
the
overall.
You
know:
blockchain
benefits
that
we're
used
to
talking
about
the
transparency,
the
reduction
in
cost,
the
prevention
of
fraud,
but
one
of
the
things
I
really
liked
about
was.
He
starts
to
talk
about
the
limitations
in
real
estate
for
blockchain,
so
technology
complexity
and
the
learning
curve
that's
associated
with
it.
B
The
last
two
topics
the
article
covers
is
the
effect
of
blockchain
on
the
real
estate,
looking
at
both
residential
real
estate,
commercial,
real
estate
and
real
estate,
investment
trusts
and
then
lastly,
finishes
off
with
preparing
for
blockchain
and
the
real
estate
industry.
So
really
talking
about
understanding
and
overcoming
challenges
and
strategies
for
integration
and
implementation
within
your
environment.
So
a
great
article
take
a
look
when
you
get
a
chance
this
next
one
I
was
actually
pretty
excited.
To
see
that
you
know,
mismo
is
starting
to
get
involved
with
the
blockchain
world.
B
We've
had
some
brief
conversations
with
them
in
previous
years,
but
this
article
came
out
July
last
or
two
months
ago,
Miss
Moe
published
a
blockchain
in
the
mortgage
industry
article.
So
this
is
a
white
paper
that
outlines
findings
on
how
blockchain
technology
can
enhance
the
way
mortgages
are
originated,
serviced,
sold
and
traded.
B
It
explores
the
use
of
blockchain
and
discusses
how
it
can
be
used
to
improve
efficiency,
enabling
transparency
and
increasing
trust
among
the
market
participants,
which
is
you
know,
pretty
common
in
most
of
the
the
articles
that
people
are
writing
on
blockchain
nowadays.
So
the
following
topics
are
presented
within
the
white
paper:
potential
efficiencies,
practical
industry
applications
and
use
cases
keys
to
increasing
adoption,
and
then
what
is
mismo's
overall
role
in
the
exploration
and
various
aspects
of
blockchain
technology
and
how
it's
used
throughout
the
industry.
B
So
there
are
links
available
to
this
on
our
Wiki
when
you
go
to
the
link,
there's
actually
from
that
page,
there's
two
different
links:
there's
a
link
for
members,
mismo
members
and
there's
also
a
link
for
non-ismo
members
to
be
able
to
get
to
that
white
paper.
So
I
definitely
encourage
taking
a
look
at
it.
B
All
right,
this
is
another
white
paper
coming
out
of
MIT.
It's
you
know,
looking
at
the
future
of
mortgages
and
evaluating
both
blockchain
and
Ai,
and
how
it
can
be
utilized
really
discusses
the
opportunities
for
cost
reduction
in
the
mortgage
industry
through
the
combined
use
of
these
Technologies
top
mortgage
areas
that
it
it
really
covers.
B
Is
you
know,
Title
Insurance
we've
talked
about
it
before,
but
this
article
actually
focuses
pretty
heavily
on
Loan
Servicing
and
how
blockchain
can
be
used
to
enhance
the
loan
servicing
process,
provide
better
transparency,
and
you
know
ensure
efficiencies
between
investors
and
the
servicing
Partners
credit
underwriting.
We've
talked
about
the
before
one
concept.
I
really
like
that
they
talk
about
in
this
article
is
the
concept
of
passporting.
B
It
allows
borrowers
to
selectively
share
their
credit
information
with
potential
lenders,
making
the
process
more
efficient
and
giving
borrowers
greater
control
over
their
personal
data
potential
challenges
that
it
talks
about
implementing
these
Technologies
and
the
the
mortgage
industry.
So
often
it's
the
decisions
makers
who
are
posing
the
biggest
challenge.
Their
preference
for
traditional
methods,
such
as
hard
copy
documentation,
can
stand
in
the
way
of
adopting
new
technologies.
B
History
of
fintechs
and
their
you
know,
impact
on
the
adoption
of
blockchain
regulatory
Marketplace
challenges,
so
it
covers
a
variety
of
different.
You
know
challenges
and
implementation
strategies
that
need
to
be
addressed
and
thought
about.
The
last
thing
the
article
really
covers
is
blockchain
and
generative
AI
use
cases
in
mortgage
industry.
So
again
here's
where
they
really
kind
of
focus
on
servicing,
where
it
might
not
be
the
most
glamorous
of
the
areas
within
the
real
estate
industry.
B
It's
a
critical
area
through
blockchain
and
AI
we
can
manage.
You
know
how
principle
is
paid,
repaid
the
status
of
mortgage-backed
Securities.
We
can
ensure
the
accurate
tracking
of
payments
how
fast
those
payments
are
being
processed,
prepayments
defaults,
overall
profitability.
So,
in
the
end,
it's
a
great
white
paper,
it's
about
17
pages
long.
He
covers
you,
know,
topics
from
risk
assessment,
automated
underwriting
Customer,
Service,
fraud,
detection
and
a
variety
of
others
and
Marvin
moving
on
to
our
last
article.
B
So
this
one's
coming
out
of
the
National
Mortgage
news.
This
article
discusses
conversations
that
are
going
on
on
how
blockchain
and
AI
can
mesh
with
one
another
within
the
the
financial
sector.
Technologies
companies
using
AI
will
look
to
the
online
ledger
to
outline
their
methodologies
and
data
usage.
Creating
snapshots
of
the
data
that
are
visible
to
all
parties
with
access
grouping.
Blockchain
and
AI
could
answer
the
top
of
Mind
questions
on
how
to
make
actions
that
occur
within
AI,
more
explainable
by
potentially
opening
up
the
black
box-
and
this
is
something
you
know.
B
Cfpb
has
issued
several
warnings
about
in
the
recent
months.
You
know,
as
companies
are
moving
forward
and
they're
starting
to
incorporate
AI
into
their
decision
making
is
being
able
to
demonstrate
what
are
the
decisions
and
how
did
the
AI
engine
get
to
making
those
decisions?
So
AI
can
help
in
optimizing
how
blockchain
resources
themselves
are
used.
Blockchain
can
help
AI
in
providing
better
traceability
of
the
data
sets
on
the
model
iterations
themselves.
B
B
The
one
thing
that
it
does
talk
about
in
here
you
know
before
blockchain
and
AI
can
really
come
together.
Some
of
the
Kinks
still
need
some
ironing
out.
For
example,
when
you
create
a
see-through
AI
box,
where
all
of
your
data
is
accessible
to
a
third
party,
you
do
ample
amplify
the
risk
of
potential
fraud
as
well.
In
addition,
blockchain
and
AI
still
don't
resolve
the
potential
of
bias
within
the
industry
as
well.
So
again,
another
great
article
take
a
look
at
it.
If
you
get
a
chance
next
slide,
Marvin.
B
You
know,
looking
over,
on
the
left
hand,
side
you've
got
links
to
all
of
our
previous
presentations
that
we've
done
over
the
last
couple
years.
You
can
access
the
presentations
and
the
recording
over
on
the
right
hand,
side
you
can
access
all
of
the
various
articles
that
we've
talked
about
here.
As
articles
start
to
get
a
little
older,
we
move
them
into
a
repository
on
the
left,
and
then
you
know
Marvin
mentioned
earlier
about
the
lfid
and
how
to
set
that
up.
B
There's
information
in
the
upper
right
hand
corner
on
this
site
on
exactly
how
to
set
up
your
lfid
once
you
do
get
that
set
up.
You'll
start
getting
notifications
when
we
make
updates
to
the
wiki
when
the
next
meetings
are
coming
up
things
of
that
nature.
So
do
you
take
an
opportunity
when
you
get
to
do
that
and
next
slide
Marvin.
A
Thanks
James,
that's
great
information
as
well,
and
I
can
see
that
our
guest
speaker
is
driving.
So
let
me
do
a
quick
introduction.
Forum
I'd
like
to
introduce
pavon
Argyle,
the
CEO
of
Sunwest
mortgage
and
founder
and
CEO
of
saligence
international
Sunwest
mortgage
is
one
of
the
largest
independent,
privately
owned
financial
services.
Companies
and
sell
agent
is
a
fintech
venture
that
is
a
subsidiary
of
Sunwest
mortgage.
That's
developed,
Angel
Ai
and
is
a
leader
in
the
development
of
empathetic
technology.
A
A
In
addition,
he's
provided
educational
coaching
sessions
at
Loyola,
Marymount
University
Pavan
was
also
the
keynote
speaker
at
the
2022
Texas
blockchain
Summit,
a
premier
policy
conference
for
Bitcoin
crypto
and
the
blockchain
ecosystem,
and
he
was
most
recently
a
keynote
address
at
the
2023
greed
convention
in
Las
Vegas
that
took
place
this
week
from
his
beginning
as
a
first
generation
immigrant
to
receiving
his
back
bachelor's
from
UC
Irvine,
my
alma
mater
and
now
a
leader
in
the
mortgage
industry.
Pavon
has
reached
the
Pinnacles
of
success
and
it
epitomizes
his
tagline.
Nothing
is
beyond
reach.
A
C
C
And
breathe
was
kind
of
like
Comic
Con,
almost
except
with
200
IQ,
crypto
engineers
and
and
the
like
and
AI
Engineers
running
around,
so
it
had
a
very
different
feel
to
it
than
any
typical
mortgage
conference,
and
so
we
got
in
the
we
got
in
the
spirit
of
things
in
a
podcast.
But
the
the
the
point,
though,
is,
is
going
to
something
like
breathe
and
then
going
to
a
mortgage
conference
so
that
Morris
conference,
just
a
few
days
prior
to
that.
C
There's
such
a
vast
disconnect
between
what's
what's
happening
in
the
edges
in
the
frontier
of
the
tech
world
and
what's
happening
in
the
mortgage
world
and
I.
Think
the
previous
speaker
made
like
hit
the
nail
on
the
head
when
he's
talked
about.
The
resistance
due
to
the
industry
still
want
to
do
things
on
paper,
and
you
know
these
days
PDFs,
but
basically.
C
C
A
C
A
C
So,
whereas
a
median
age
for
loan
officers
is
55.,
so
the
the
these
you
know,
whatever
they're
called
Millennials
Gen
X,
gen,
Z's
I,
don't
know
what
that
age
group
is
called
these
days.
They
they
want
everything
instantaneous,
because
they're
used
to
that
and
the
rest
of
their
life
experience
and
and
then
they
start
a
mortgage
process
and
and
they're
talking
to
somebody
who
who's
stuck
in.
You
know
1990
right,
yeah,
it's
not
compatible
right.
So
there's
this
huge.
C
My
education
here
is:
there's
a
huge
opportunity
for
people
for
lenders
that
are
Forward
Thinking
saying
you
know
what
there's
this
massive
Arbitrage
right
home
buyers
are
disconnected
from
the
current
service
provider.
So,
let's,
if
you
jump
in
and
address
that
need
with
and
with
the
Technology
Solutions
that
they
need
and
they
want
you're
gonna
you're
gonna
dominate
the
market.
This
is
as
big
an
Arbitrage
as
there
was.
This
is
the
same
kind
of
conversation,
we're
having
the
90s
with
with
the
internet
right.
C
A
C
A
A
That
I
have
for
you
on
that
proven.
Is
there
I
absolutely
agree
with
the
point
about
there
being
a
huge
potential
Arbitrage
there,
but
there
is
so
much
technical
inertia
for
the
companies
that
are,
you
know
the
800
pound
gorillas
in
the
mortgage
industry.
They
have
so
much
vested
interest
in
maintaining
that
technology
and
to
using
that
technology
and
couple
that
with
the
regulatory
requirements
that
they
use
that
technology
to
meet,
how
is
your
company?
How
is
Angel
AI
able
to
successfully
maneuver
that?
A
B
C
C
That's
a
different
conversation,
separate
Direction,
but
the
the
point
with
Angel
AI
is
that
one
of
our
customers
is
a
bank
and
they
just
completed
the
complete
FDIC
audit
of
Angel
AI
implemented,
like
they're
doing
the
entire
loan
origination
making
process
on
AI
and
they
got
an
FDIC
audit.
A
month
after
federal
reserve
put
out
the
the
notice
saying,
be
careful
about
AI,
okay
and
and
we've
right,
we've
successfully
passed
that
audit.
C
So
you
know
yes,
it's
scary
is
new
technology,
the
defend
the
FED
in
themselves.
Don't
know
The
Regulators
themselves,
okay,
so
it
was
I'm
so
glad
we
were
like
basically
the
first
ones,
because
we
we
helped
them
write
the
book
on
how
to
audit
it
and
what
to
look?
Oh,
that's
great,
yeah
right
so,
and
I
I.
It's
good
and
bad
I.
Think
I
think
we
set
the
standard,
so
high
I
think
other
people
can
have
a
lot
of
trouble.
C
C
So
the
the
the
point
is
that
you
know
if
you,
if
you
think,
is
it
hard?
If
you
don't
believe
you
can
do
it
all
right,
then
you're
gonna,
you're,
gonna
spin
around
a
circle
and
say
I'm,
not
gonna.
Do
this.
This
is
too
hard
right.
I
want
to
go
back
to
like
what
we
say.
Nothing
is
beyond
reached.
Just
do
it
and
figure
out
what
needs
to
be
done
and
and
do
and
chop
the
wood
and-
and
you
know,
let's
go
build
your
house
a
mixed,
like
10.
A
The
positive
energy
that
that
can
do
attitude
I
think
it's
it's
one
of
the
things
that
I
really
admire
about
you
when,
in
how
you
you've
built
your
company,
I
I,
know
that
you
took
over
the
reins
of
of
some
of
us
mortgage
from
your
father.
You
spoke
a
little
bit
about
some
of
the
differences
in
how
Generations
different
Generations
approach
technology
I
mean
my
own
father.
A
He
still
has
a
note
about
the
microwave
at
his
house
that
tells
him
press
one
zero,
zero
and
then
start
for
how
to
use
a
microwave,
oh
okay,
so
he
can
only
heat
things
up
for
a
minute.
That's
how
he
uses
the
microwave
so
and
imagine
him
I
mean
his
house
is
completely
paid
off.
Imagine
if
he
was
to
try
and
get
a
loan
today
and
he
would
be
on
the
phone
with
me.
Mark,
okay,
I
need
to
fill
out
this
app
and
then
I'd
be
stuck
there
for
the
rest
of
the
day.
C
C
But
you
know
he
not
a
technologist
right.
It's
one
thing
one
thing
to
understand
the
math
and
understanding
science,
but
it's
not
a
technologist,
so
he
knows
what
can't
be
done
or
he
knew
what
could
be
done
and,
and
he
saw
he
had
the
vision
like
okay,
you
know.
Basically
his
thing
was
to
me
was
always
you
know,
automate
everything.
I
wanted
I
wanted
everything
to
be
pushed,
but
all
right
yeah,
but
you
know
he's
not
the
kind
of
person.
That's
gonna
actually
use
it
right,
he's
not
the
kind
of
person.
C
That's
gonna
write
the
code
or
use
it,
but
he
knows
that.
But
when
he
looks
at
it
he
knows
if
it's
working
right
or
not.
Okay,
so
so
there's
a
it's.
Not
simply
you
know
agent
generation
is
not
the.
The
point
is:
is
vision
and
perspective,
that's
what's
important
and
regarding
usability,
what
what
I,
what
I,
Define
as
a
product
being
mature
and
usable,
is
defined
by,
can
Grandma
use
it.
C
C
When
do
I
press
the
send
button
when
I
press
the
red
button
to
disconnect
like
she
was
used
to
the
other
phones,
where
you
pick
up
and
get
a
Delta
right,
yeah,
yeah
so
and
then
other
than
that
technology,
then
she
then,
then
she
can
essentially
learn
how
to
use
the
iPhone
and
the
iPhone
was
simple
enough
for
Grandma
to
use
and
the
only
thing
she
could
do
on
iPhone
is
text
message
all
right.
She
could
use
WhatsApp,
really
she's,
really
good
at
whatsapp.
C
She
even
sends
me
little,
you
know,
videos
and
stuff,
okay
and,
and
she
could
kind
of
fumble
her
way
through
email
and
that's
it
okay,
so
the
the
so
in
order
to
get
full
adoption
of
blockchain
technology
and
AI
technology
all
right,
it's
got
to
be
simple,
blockchain,
it's
it's
so
hard
to
own
a
crypto
wallet
yeah.
So
the
the
only
way
to
can
really
get
that
adoption
is
when
you
make
the
user
interface
simple
enough
for
Grand
Market
to
use
okay,
and
that's
why
the
chat
interface
is
the
only
way
to
go
yeah.
C
So
you
need
to
be
able
to
chat
with
everything.
My
mom
can't
even
use
Uber
all
right,
so
she
needs
to
call
her
classroom.
She
tells
she'll
she'll
text
me:
yeah
I
need
a
car
and
I'll
order.
The
Uber
for
her
right
so
I
mean
that's
right.
There
is
the
perfect
use
case
as
to
why
you
need
a
chat
AI
in
front
of
every
app
okay.
C
So
what
will
ultimately
Drive
the
the
banks
to
to
wake
up
and
and
change
and
start
adopting
the
new
technologies
is
demand
right
as
as
long
as
all
banks
are
doing
it.
One
way
and
use
and
consumers
have
no
choice.
Then
they'll
never
see
the
the
the
the
push
okay,
but
as
as
you
get
companies
like
bars
and
other
companies
that
come
up
and
and
we're
putting
alternative,
Technologies
and
and
and
we're
we're
seeing
this
Arbitrage
and
and
jumping
into
it,
the
demand
will
happen
automatically
and
because
consumers
will
start
demanding
it.
C
So
it's
it's
a
Grassroots
approach.
You
got
to
get
the
technology
in
the
hands
of
the
people
who
will
value
it
the
most,
which
is
the
consumers
and
the
rest,
will
follow
so
so
long,
convoluted
way
of
I'm
telling
you
why
I
am
traveling
around
so
much
because
it's
education
getting
the
word
out,
yeah
and
and
I'm,
focusing
on
educating
the
you
know:
consumers
and
Realtors
and
loan
officers
at
that
level
and
the
the
farther
away
I
get
from
banking.
C
B
C
A
And
I'm
glad
you
mentioned
Realtors,
because
in
several
of
the
talks
that
you've
had
where
you
actually
walk
through
Angel
Ai
and
there's,
usually
quite
a
few
people
there,
and
invariably
there's
always
like
one
or
two,
sometimes
more
people
that
are
realtors
at
the
end
or
Brokers.
At
the
end,
that
say
this
is
fantastic.
How
do
I
sign
up,
because
the
technology
that
you're
walking
them
through
shows
them
how
they
can
be
more
efficient
and
make
more
use
or
better
use
of
their
time?
A
It
allows
them
to
take
advantage
of
the
interrogative
nature
and
the
jat
GPT
feature
of
it.
So
if
you
start
off
with
the
realtor
as
the
best
or
the
first
user
of
this
technology,
do
you
think
that
that
will
give
you
more
a
much
stronger
use
case
than
and
say
just
having
a
a
retail
presence
where
people
log
into
the
application
and
use
it
themselves,
which
do
you
think,
is
a
better
starting
point
to
to
get
the
adoption.
C
I
would
have
thought
that
loan
officers
were
a
better
starting
point
because
we
made
it
so
easy
for
an
officers,
but
but
it's
turning
out
because
they're
feeling
there's
some
hurdles
for
loan
officers
to
adopt
it
because
they
can,
they
can
use
a
tool
and
everything
and-
and
they
can
do
a
lot
of
stuff
for
them,
but
then
they
still
have
to
work
with
their
own
Antiquated
underwriting
departments
that
that
doesn't
accept
angelia's
answers
right.
So
so
it's
kind
of
for
them.
It's
like
it's
a
two-step
process.
C
C
Oh
go
ahead,
yeah,
so
that's
where
the
fundamental
disconnect
is
and
and
so
Realtors
you
know
so
the
the
product
we
offer
a
bunch
of
out
of
the
box
capabilities
for
realtors.
They
could
use
it
right
away
and
and
actually
start
setting
appointments
for
them.
So
they
love
it.
I
mean
it's
like
it's.
It's
like
free,
free
deal
flow
for
them
and
and
the
capabilities
that
we
built
in
the
personal
assistant
capabilities
that
we
put
into
the
product
today
for
realtors
and
loan
officers.
C
Okay.
So
we
we
already
have.
You
know
Lois
in
place
with
some
of
the
biggest
casinos
and
the
big
car
dealerships
and
so
forth,
all
brands
that
you
would
have
you
would
know,
or
one
they're
saying:
okay,
you
know
they're
they
want
to
go
on
beta.
They
want
to
be
at
the
the
beta
site
for
this,
because
it'll
it'll
blow
up
the
business
so
much
so
by
creating
these
Partnerships
right
through
these
Partnerships
we
get
to
the
consumer
as
well.
C
So
we're
talking
to
government
bodies
that
that
want
the
same
thing
they're
like
with
this.
We
get
we
get
so
many
inbound
inquiries
from
from
our
like.
You
know
the
the
city
of
Tobar
right
here.
You
know
next
door
to
where
I
live.
Here
they
get
so
much
inbound
inquiries
that
they
just
can't
service
them
all
and
so
they're.
So
they
they
came
to
us
and
said:
can
we
just
load
all
our
policies
into
Angel
Ai?
And
can
they
just
answer
the
questions
and
I?
And
the
answer
is
yes,
so
it's!
C
This
is
a
general
purpose.
Ai,
it's
not
just
multi
industry,
the
mortgage
industry,
part
of
it
made
it
Made,
It
Rock
Solid,
because
you
know.
Obviously,
you
can't
get
wrong
in
the
mortgage
industry
right
right.
If
you
get
wrong,
then
you
know
you're
complaining
about
BuyBacks,
as
some
people
are
right
now.
C
C
C
B
C
A
Ahead,
I'm
really
glad
that
you
mentioned
that
difference,
because
that
has
been
one
of
the
consistent
criticisms
of
AI
engines
like
chat
GPT,
that
sometimes
they
just
make
up
an
answer
if
they
don't
have
it
enough
data.
So
how
have
you
been
able
to
I
I
know
you
guys
have
been
working
on
your
AI
engine
for
at
least
five
years.
You
guys
have
been
working
on
it
for
a
while.
A
How
have
you
been
able
to
segregate
that
information
such
that
your
engine
can
use
it,
keep
it
protected
from
The,
World,
At
Large
and
then
continue
to
update
it.
I
mean
because
you
you're
talking
about
the
massive
Computing
requirements
and
I
know.
You
said
that
that's
been
one
of
the
key
things
that
have
made
AI
possible
is
Computing.
Computing
resources
are
now
so
much
cheaper
and
so
much
readily
available.
So
what
are?
How
are
you
able
to
build
out
that
engine
that
from
what
you've
just
said,
it
is
better
than
chat.
Cpt,
yeah.
C
C
Right
they'll,
say:
okay,
that's
nice,
but
let
me
let
me
go.
Let
me
let
me
talk
to
someone
who
knows
so
one
of
the
requirements
when
I
rolled
it
out
was
it
has
to
always
be
right.
It's
it's
worthless
if
it's
kind
of
right,
it's
worthless.
If
it's,
even
if
it's
very
close
but
not
right,
then
it's
still
worthless,
because
then
there's
no
confidence
and
and
loan
officers
will
never
use
it.
C
C
A
I
I
remember
you
making
that
claim
and
I
thought
man
that
that
takes
a
lot
of
guts
for
offering
the
balance
sheet
the
loan
and,
using
that
true
token,
as
well,
that
that's
really
part
and
parcel
of
how
you
do
that.
Can
you
speak
a
little
bit
about
how
what
has
been
the
response
to
the
true
token,
I
I
know
that
in
2022
everyone
was
getting
away
from
crypto,
because
the
Silicon
Valley
Bank,
but
then
you
had
the
true
token,
which
is
in
a
certain
sense
crypto,
but
it's
slightly
different.
How
has
that
been
received?
C
I
mean
we,
we
haven't
released
the
version
of
the
product
with
the
fully
blockchain
integrated
true
token,
so
we're
we're
doing
it
outside
of
the
blockchain
right
now
it's
kind
of
old
school,
but
the
concept
is
the
same
okay,
so
we
hope
to
have
that
release
out
in
the
next.
You
know
by
the
end
of
the
year,
yeah.
C
So
the
true
token,
once
this
understood,
it's
very
very
well
received
okay,
so
it
is
an
education
again,
like
anything,
is
an
education
process
like
the
realtor
has
to
understand
that
you
know
you
mean
you
mean
with
this
certificate.
With
this
token
you're
going
to
fund
below
right
and
yes,
yes,
you
can
make
and
no
longer
continuously
offer.
C
C
A
realtor
experiences
it
they're
sold
because
a
lot
of
the
real
problem
is
there's
a
lot
of
noise
out
there.
A
lot
of
people
out
there
that
that
making
claims
all
sorts
of
claims
which,
when
you,
when
you
look
under
the
hood,
it's
not
really
there
but
they're,
saying
oh
they're,
saying
using
all
the
right
same
buzzwords
and
they're
talking
along
the
same
lines:
okay,
so
the
average
consumer,
whether
it's
it's
a
home
buyers,
home
seller,
realtor
or
even
a
loan
officer
right.
A
B
C
C
Well,
the
next
stage
is
broad-based
personal
assistant
for
all
Industries,
and
that's
that's
really.
You
know
our
big
big
priority,
the
the
fully
it's
got
a
fully
integrated
crypto
wallet
and
we're
working
on
Integrations
with
a
number
of
banks.
So
you
can
actually
do
your
bank
transactions
through
a
script
for
wallet.
You
know,
crypto
wallet
doesn't
have
to
keep
Bitcoin
and
it
could
keep
USD
in
it
right
right.
C
C
So
that's
that's
a
bigger
vision,
but
this
some
of
the
key
fundamental
Technologies.
You
know
they're
they're
built,
but,
in
my
opinion,
are
not
ready
for
Consumer
use
because
when
I
could
use
it
you
could
use
it
I'm
sure
you
would
have
no
problem
using
it,
but
the
standard
for
consumers
to
use
it
has
to
be
is
really
high.
I
remember
when
I
say
it
has
to
be
ready
for
Consumer
use,
means
means
my
mom
should
be
able
to
use
it
without
any
without
any
hiccups,
without
any
confusion.
C
C
C
C
If
you
just
got,
let's
say
you
just
got
a
degree
in
electrical
engineering,
yeah
I'll,
just
tell
you
the
way.
I
I
would
interview
you
Okay,
so
and
even
though
I'm
hiring
you
to
work
on
AI
or
blockchain
or
whatever
or
user
interface
whatever,
but
you
have
a
degree
in
electro
engineering,
so
I
would
I
would
pull
up
your
your
junior
year
or
or
senior
year.
C
C
Okay.
So
if
you
went,
if
you
went
to
school
for
computer
science,
then
I'm
gonna
pull
up
something
from
some
fundamental
computer
science
theory,
and
that's
that's
how
we
interview
Kennedy
and
then
beyond
that.
Then
we
look
at
how
they
you
know
how
they
go
about
problem
solving,
how
they,
how
they
think
about
Solutions,
okay,
because
the
rest
of
it
can.
C
C
A
Does
it
speed
with
someone
like
you
with
the
the
person
hiring
them?
We
did
get
some
additional
questions
in
the
chat.
I'm
gonna
read
them
off
to
you,
so
the
first
one
from
Preston
Howard
from
prospecting
to
origination
to
underwriting
funding
and
closing
what
does
angel
ai's
tool.
Tactically,
look
like
in
everyday
use.
What
is
it
eliminating
and
is
it
possible
to
see
a
demo.
C
Yeah
just
go
to
angela.com
and
click
on
the
chat
with
Angelia
and
you
can
start
using
it
right
away,
and
you
know
you
could
you
go
in
there,
you
can
you
can
ask
her
for
a
t-shirt.
That's
I!
Always
we
always
say
just
do
that.
First,
it's
a
fun
fun
little
thing
to
do.
Then.
You
can
just
start
asking
her
mortgage
questions.
You
can
whatever
we
want
to
do
and
if
you
break
her,
let
me
know
if.
A
B
A
And
Preston
and
I
also
recommend
taking
a
look
at
some
of
the
YouTube
videos
that
pavon
has
put
out
there.
They
show
some
of
the
actual
functionality.
Pavon
does
a
great
demonstration
which
I
I
think
some
of
your
employees
and
and
I
think
one
of
them
was
your
daughter
and
one
of
them
so
definitely
take
a
look
at
those
YouTube
videos.
Those
are
great.
C
B
C
Then
you
can
also
register
for
a
workshop,
go
to
angelai.com
forward,
slash
workshop
and
you
can
register
for
a
workshop
and
honestly
I'll
give
you
a
special
SMS
number
332
Angel
AI,
the
SMS
and
a-n-g-e-o-e-I
I.
Don't
know
what
the
numbers
translate
to
on
that,
but
you
use
a
keypad
and
you
can
convert
that
to
numbers
and
you.
A
Okay,
thank
you.
Pravana
I
think
that
that
gives
Preston
a
good
answer.
We
also
have
another
question
from
Elizabeth
Greene,
and
this
is
just
to
every
everyone
in
it,
but
I
think
you
can
answer
it
as
well.
Pavon
can
anyone
please
name
A
lender
who
will
use
carbon
credit
as
collateral
or
payment
even
in
a
three-way
swap
I
I
think
this
goes
beyond
mortgage
and
it
is
just
more
within
the
the
blockchain
and
tokenization
realm
since
they're
talking
carbon
threaded.
A
B
A
Okay,
Thanks
James,
pavon,
I
I,
know
you've
gotten
to
your
destination.
You've
been
doing
a
lot
of
traveling,
so
we'll
let
you
go
at
this
point.
Thank
you
very
much
for
coming
in
and
speaking
to
our
group.
This
has
been
very,
very
insightful
I'm,
so
impressed
with
what
you've
been
doing
with
sun
west
mortgage
and
diligence,
and
it's
always
great
having
you
come
speak
to
our
group.
Thank
you
very
much.
A
Okay,
everyone:
we
still
have
one
other
item
on
the
agenda
that
I
I
wanted
to
get
to.
Let's
see
here,
I'm
still
sharing
my
screen
and
I'm
going
to
go
to
the
next
slide.
Okay,
what
we
wanted
to
do
within
the
hyper
Ledger
group
is
send
out
a
survey
to
all
of
the
participants
and
really
to
the
population
in
general.
What
I'm?
A
Turning
on
the
screen
now
is
a
link
to
a
survey
and
if
you
can
put
the
link
in
the
in
the
chat
as
well,
what
we
want
to
do
with
the
survey
is
really
find
out
from
you,
our
audience
and
and
participants
in
the
mortgage
subgroup.
What
topics
are
you
interested
in
in
seeing
or
excuse
me?
What
topics
are?
Are
you
interested
in
hearing
about
I'm
going
to
go
ahead
and
click
on
the
link
here?
Are
the
questions
I'm
going
to
go
through
them
really
quickly?
A
Which
area
would
you
like
to
see
more
presentations,
technology,
specific
use
case
places
vendor
or
expert
presentations?
Like
proven
anything
else,
you'd
like
us
to
talk
about
which
Technologies
are
the
most
interesting
or
relevant
to
your
company.
I
mean
select
any
of
those
three
hyperlender
fabric,
other
blockchain
Ai
and
blockchain
smart
contracts.
I
won't
read
all
of
those.
What
additional
topics
would
you
like
to
see?
Regulatory
I
I
know
that
we've
been
trying
to
get
someone
from
the
Regulatory
Agencies
to
come
and
speak
we're
still
actively
working
on
that.
A
Would
you
guys
like
to
see
someone
from
the
MBA
or
mismo
other
regulatory
bodies
or
any
other
topics,
and
then
the
last
two
questions
share
your
thoughts
on
the
level
of
technology
and
complexity
in
the
presentations
and
whether
you
find
it
suitable
I
know
when
we
first
started
going
through
this,
we
were
going
through
proof
of
concept
and
we
were
showing
actual
errors
that
our
team
was
getting
as
we
were
doing
those
proof
of
Concepts.
So
a
bit
more
technical,
then,
is
that
something
you
guys
would
like
to
see
on
occasion
as
well?
A
Is
that
level
of
technology
is
appropriate?
Do
you
guys
want
to
see
more
business
oriented
presentations?
I
mean
please.
Let
us
know
that
feedback
and
then
last
question
open-ended
question.
Any
additional
feedback
you'd
like
to
provide.
How
are
we
doing?
We've
been
doing
this
for
a
year
now,
I
think
James
and
the
rest
of
the
team
have
been
doing
a
fantastic
job,
but
if
there's
anything
else
that
you
think
we
can
improve
upon
that,
I
can
improve
upon
by
all
means.
A
A
Yep
absolutely
so,
as
James
says,
please
take
the
survey.
Let
us
know
what
you
think
and
with
that
I'll
open
it
up
to
any
additional
questions
from
the
rest
of
the
team
from
any
of
the
attendees,
and
if
there
aren't
any
questions,
I
wanted
to
say
thank
you
to
everyone
for
participating,
we're
starting
to
get
towards
the
end
of
the
year.