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From YouTube: INDUS Conclave North 2016-Transforming Performance @ Genpact Confirmed - Indira (Head HR
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A
You've
heard
about
Tesla
right,
it's
the
coolest
car
in
the
world.
Today
they
had
this,
they
got
two
complaints
of
accidents
happening
or
the
engine
catching
fire
or
because,
when
the
undercarriage
was
low
and
when
they
went
over
and
they
were
going
at
high
speeds
and
they
went
over
debris
on
a
highway,
sometimes
there
were
sparks
and
the
battery
caught
fire
and
it
led
to
accidents.
So
what
did
the
car
manufacturer
do?
Normally?
What
happens
in
such
situations
is
that
the
company
has
to
do
a
product
recall
right.
A
You
call
back
all
the
cars,
you
do
something
you
change
it
and
you
make
it
safer
for
consumers.
What
did
Tesla
do?
It
is
all
Wireless
they
put
in
some
lines
of
code
pressed
a
button
and
across
the
world
in
all
the
thousands
of
cars
that
they
had
sold
of
that
model.
The
cars
automatically
the
I'm,
assuming
they
use
pneumatics
the
undercarriage
of
the
car,
went
up
right.
It
became
safer
easier
to
use.
A
A
Blink
and
the
world
changes.
Some
of
you
will
remember
the
patriotic
zeal
we
felt
when
sorry
acha,
hindustan
hamara
was
said
that
when
we
sent
our
first
man
into
space
today,
there
is
a
Russian
billionaire
who
is
working
with
Stephen
Hawking
to
create
laser-guided
nano
crafts
which
will
travel
at
twenty
percent
the
speed
of
light.
What
does
that
mean
these?
Nano
crafts
can
reach
Pluto
in
three
days.
You
take
a
train
from
your
to
trivandrum.
It
probably
takes
three
days
today
right
these
laser-guided
crafts.
A
They
are
working
on
the
project
very
soon
we
will
be
able
to
get
to
Pluto
in
three
days.
That
is
the
pace
of,
and
as
we
talk
about
disruptors
they're
all
around
right,
I'm
not
going
to
talk
about
uber
and
Airbnb.
Everyone
talks
about
it.
The
reality
is,
companies
are
transforming
sometimes
to
the
good
and
sometimes
as
blockbuster
found
out
for
very
different
reasons.
They
went
from
60,000
employees
to
zero
in
five
years
right,
and
there
are
statistics
that
I
think
in
the
next
ten
years.
A
So
on
one
hand,
we
have
disruptive
technology,
we
have
robotics,
we
have
analytics
all
of
that
coming
in.
We
have
also
a
completely
different
generation
of
workforce.
That's
coming
into
our
offices.
I
have
two
friends
right,
whose
sons,
before
the
age
of
16
they're
in
class,
11,
12,
10,
11
12,
have
already
set
up
their
own
companies.
Right
have
already
created
their
first
app
right
and
are
now
marketing
it
around
the
world.
A
When
these
people
join
our
workforce,
life
is
not
going
to
be
the
same
two
big
things
that
will
impact
all
of
our
lives
right
and
there
many
more
I'm
just
taking
two
examples
here
in
every
industry.
There's
going
to
be
this
kind
of
a
disruption
one,
we
believe
that
the
way
talent
is
looked
like
right
today
and
the
reason
I'm
talking
about
talent
as
people.
At
the
end.
It's
about
people
right,
you
can
have
technology,
but
at
least
for
now
you
need
to
make
that
technology.
A
Robots
are
down
the
line
and
artificial
intelligence
is
not
very
far
away,
but
let's
leave
that
for
now,
Talan
supply
chains
are
getting
disrupted.
What
does
that
mean?
If
you
look
at
work,
that
people
do
today
from
basic
data
entry,
which
is
the
12th
pass,
or
a
graduate
can
do
basic
data
entry
work
to
high-end
analytics
or
data
scientists,
research
underwriting
experts,
doctors,
there's
a
whole
value
stream
of
skills
that
are
there
across
most
companies
right.
A
Every
company
has
from
a
lowest
end
to
the
highest
strength,
with
robotics,
very
soon
transforming
and
disrupting
the
way
we
work.
A
lot
of
the
skill
sets
in
the
big
at
the
beginning
of
the
value
chain
are
going
to
go
away
and
therefore
that
has
a
lot
of
impact
on
the
way
we
look
at
our
people
processes.
So
when
we
talk
about
internal
transformation,
we
are
talking
about
HR.
We
are
talking
about
finance,
we
are
talking
about
I.t
within
the
organization.