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From YouTube: Internet Society Board of Trustees Meeting 159 - Day One
Description
Internet Society Board of Trustees Meeting 159 - Day One
A
Hello,
I'm
andrew
sullivan
president
and
ceo
of
the
internet
society,
and
this
is
my
report
to
the
board
of
trustees
at
the
2021
annual
general
meeting
on
our
action
plan.
2021
success
measures
progress
a
couple
of
years
ago.
We
started
work
on
improving
the
way
that
we
report
on
our
activities,
and
there
are
two
different
ways
that
we
do
that
one
is
success,
measures
where
we
report
on
the
extent
to
which
we
are
achieving
the
things
that
we
set
out
for
ourselves
in
a
project
or
in
in
an
initiative.
A
The
other
is
is
impact
indicators
which
have
to
do
with
whether
we
change
the
world,
whether
we
make
an
effect
on
it.
That
comes
in
an
annual
report
that
we
put
out
every
year
this,
the
one
for
2020,
was
put
out
a
little
while
ago.
This
update
is
really
about
success
measures,
the
measures
that
the
projects
are
doing
and
I
really
really
appreciate
the
work
of
my
colleagues
in
planning
and
reporting
who
prepared
this
report
for
us.
A
You'll.
Remember
that
we
have
three
broad
areas
of
work
at
the
internet
society.
We
have
two
kinds
of
projects.
We
have
projects
that
work
on
making
the
internet
grow
and
we
have
other
projects
that
work
on
ensuring
the
strength
of
the
internet,
and
then
we
have
initiatives
which
are
really
about
our
community
and
things
that
we're
doing
within
the
organization.
A
These
are
all
things
that
we're
going
to
talk
about
today.
So,
first
of
all
we'll
talk
about
the
projects
to
do
with
growing
the
internet.
The
first
of
these
is
building
community
networks.
Community
networks
are
efforts
for
alternative
kind
of
kinds
of
connectivity
in
places
that
are
generally
not
well
served
by
traditional
connectivity
answers,
and
so
we
have
a
number
of
these
success
measures
and,
as
you
can
see,
we're
making
some
progress
on
all
of
them.
A
So
the
first
one
was
a
goal
of
10
new
and
existing
community
networks
deployed
either
through
our
direct
engagement
or
through
our
partners.
The
aim
of
those
was
ten,
and
so
far
we've
managed
to
do
seven,
so
we
believe
that
we're
pretty
much
on
track
in
order
to
achieve
this
in
2021..
A
Similarly,
we
wanted
to
work
on
countries
because,
generally
speaking,
one
of
the
barriers
to
a
lot
of
community
networks
has
to
do
with
spectrum
regulation
and
so
far
so
far
we
have
so
far
managed
to
make
changes
in
four
of
the
countries
that
we
were
intending
three
of
them
in
the
last
quarter.
The
the
total
for
the
year
is
we're
aiming
at
is
is
five,
so
we
believe
that
we're
in
good
shape
for
this.
A
We
also
have
a
lot
of
work
to
do
with
training
the
community
to
make
sure
that
the
community
actually
can
can
achieve
these
things.
Obviously,
you
can't
have
a
community
network
without
an
effective
community,
so
we
are
aiming
at
300
individuals
trained
we're
just
a
little
under
half
of
them.
There
are
more
trainings
planned
for
q3
and
q4,
so
we
believe
that
this
will
be
successful
this
year.
So
far
we
have
not
talked
about
the
leaders.
A
Finally,
we
have
this
work
that
we're
doing
with
new
partners.
So
it's
generally
the
case
that
the
internet
society
cannot
work
on
its
own.
Instead,
we
need
to
work
through
partners
and
other
organizations
on
various
groups
of
people
who
work
with
us.
We
signed
a
new
partnership
with
unesco
in
in
the
second
quarter
of
this
year,
and
so
far
this
year
we
have
managed
to
work
with
four
of
the
five
on
target
for
the
year.
So
we
believe
that
this
is
on
track
for
the
year
as
well.
A
The
next
project
is
the
project
fostering
infrastructure
and
community
development.
This
has
really
two
components.
One
is
infrastructure,
particularly
internet
exchange
points,
but
not
only
that-
and
the
second
part
is
the
community
around
those
internet
exchange
points.
It's
no
use
having
a
big
internet
exchange
point.
If
you
don't
have
a
group
of
people
there
to
to
operate
it,
and
so
we
we
work
on
both
things
at
the
same
time.
A
So
the
first
of
these
was
working
on
new
and
existing
internet
exchange
points.
We
want
to
make
sure
that
these
are
in
in
good
shape,
so
the
aim
was
to
get
five
new
ixps
on
in
the
course
of
the
year
and
to
work
with
15
existing
ones
in
the
course
of
the
year.
So
far
this
year,
we've
managed
to
start
with
three
new
ixps
and
we
believe
that
there
are
a
couple
more
that
are
coming
within
the
year.
So
we
anticipate
that
we
will
achieve
this
goal.
A
We
we
have
worked
with
eight
of
the
of
the
ixps
that
we
were
already
working
with
and
we
continue
to
to
work
with
new
ones.
We
think
that
this
is
going
to
going
to
be
successful,
but
we
still
have
some
work
to
do
to
on
to
connect
with
some
of
the
ixps
that
that
are
out
there,
that
that
you
know
maybe
can
use
our
help.
A
This
is
a
little
bit
more
difficult
due
to
the
ongoing
pandemic
restrictions,
and
so
that
is
one
of
the
things
that
is
possibly
a
a
drag
on
this,
but
at
the
moment
we
believe
that
we're
on
on
track.
For
this
we
also
entered
into
a
number
of
partnerships,
and
we
we
tracked
that
as
well.
Our
goal
was
to
either
continue
or
to
start
five.
Five
partnerships
we've
already
achieved
eight
this
year,
so
this
is
a
goal
that
is
well
and
truly
in
hand.
A
We
wanted
to
work
on
the
number
of
people
taking
it
with
the
net
ops
training.
We
had
an
original
target
of
500
people.
This
has
been
enormously
successful
on
the
the
the
training
and
e-learning
part
of
the
organization
is,
as
you
know,
ramped
up
ramping
up
this
year.
There's
new
work
going
on
within
that
and
a
new
a
new
learning
management
system
that
just
went
live
so
we've
had
more
than
twice
as
many
people
have
taken
the
this
course
as
as
we
aimed
for
so.
A
It's
really
been
a
very,
very
successful,
successful
effort
so
far,
and
what
this
means,
of
course,
is
that
we're
we're
going
to
be
able
to
continue
to
expand
that
on
the
that
outreach
and
that
outreach
develops
the
communities
who
can
build
the
internet
themselves
in
their
locations.
A
Finally,
we
have
on
this
slide.
We
have
this
number
of
countries
that
are
engaged
to
support
ixps
through
their
policies,
and
this
is
actually
an
important
thing.
A
lot
of
countries
are
are
suspicious
of
of
internet
exchange
points,
or
they
want
to
control
them.
They
don't
want
them
to
be
neutral
and
we
we're
working
with
countries
in
order
to
make
sure
that
the
policies
do
not
discourage
this
kind
of
development,
because
it
is
really
really
good
for
local
access
to
have
internet
exchanges
within
within
various
geographic
and
political
boundaries.
A
So
we
we
aimed
to
work
with
five
five,
such
countries.
So
far,
we've
managed
to
work
with
four.
This
year
there
was
one
engagement
that
is
notable
with
the
government
of
kuwait,
so
we
find
that
we're
we're
having
positive
effects
within
the
government
realm
as
well.
A
The
last
project
in
this
in
this
area
is
measuring
the
internet.
This
is
our
measurement
platform,
which
used
to
be
called
insights,
but
we've
rebranded
that
as
pulse.
A
So
that's
still
on
here
noted
as
the
as
one
of
the
activities
that
I'm
that
we
undertook
this
year
version
two
of
this
platform
is,
is
targeted
for
this
year,
so
the
the
platform
initially
launched
only
a
year
ago,
we,
you
know,
we
knew
that
it
was
a
sort
of
an
early
version,
we're
going
to
have
version
two
of
it.
That
is
on
track
on
track.
A
We
we're
working
away,
but
of
course
we
haven't
actually
delivered
on
the
new
the
new
code,
yet
we
need
we're
not
actually
doing
the
measuring-
and
this
is
an
important
part
of
this
project-
that
what
this
really
is
is
a
sort
of
clearinghouse
of
existing
measurement
sources
that
are
that
are
in
the
world
and
so
we're
trying
to
to
work
with
with
others,
and
we
we
need
partnerships
in
order
to
do
that.
A
The
goal
for
this
year
was
three:
we've
got
two
of
them
so
far,
so
we're
we're
working
away.
We
believe
we're
going
to
have
another
data
source
in
in
q3,
and
if
that
happens,
then
we'll
we'll
hit
this
target
easily.
A
We've
got
two
new
focus
areas
intended
intended
for
the
year.
We
worked
on
it
in
in
this
year,
but
we
haven't
actually
done
any
of
this.
We
haven't
launched
these
yet
so
so
far
that
is
at
zero,
but
that's
because
the
the
release
of
them
is
is
slated
for
later
in
the
year.
A
The
next
area
for
projects
is
strengthening
the
internet,
and
the
first
of
these
is
promoting
the
internet
way
of
networking
it.
It's
important
to
remember
that
there
are
lots
of
ways
to
build
networks.
You
can
build
a
network
in
a
very
centralized
way.
A
You
can
build
a
network
in
a
in
a
way
built
built
on
treaties,
just
as
the
telephone
system
worked,
but
the
internet
way
of
networking
is
to
use
the
open
globally
connected,
secure
and
trustworthy
internet
and
connect
things
using
the
voluntary
measures
that
are
are
the
hallmark
of
the
way
that
the
internet
is
built,
and
so
that's
what
this
is
about.
We
promote
this
way
of
networking
because
we
believe
that
this
delivers
the
best
value
for
everybody
in
the
world
it.
A
It
has
given
us
all
of
the
marvels
that
the
internet
has
brought
to
us,
and
so
we
continue
to
to
promote
this
we're
we're
engaged
with
external
entities
that
includes
chapters
who
produce
additional
use
cases
with
this
framework.
So
we
have
a
framework
we
released
it
and
we're
continuing
to
refine
it,
but
that
framework
was
released
last
year
and
we're
continuing
to
push
people
to
do
this.
We
aimed
to
have
five
external
entities
working
with
this
framework
and
using
it
and
developing
it
themselves.
A
So
far,
we've
had
two,
but
we
have
had
we've
had
some
success,
particularly
with
two
chapters
who
have
picked
this
up
and
really
worked
hard
with
it.
We
also
have
a
training
course
that
we
continue
continue
to
push
and
we
were
aiming
to
train
200
people
on
this.
On
this
framework.
It's
a
you
know,
it's
a
it's
a
sort
of
specialist
on
topic,
so
it's
not
a
huge
number
of
people,
but
it's
also
a
very
small
community,
and
so
we
were
aiming
for
200.
A
We've
so
far
managed
to
train
169
people
on
this.
This
was
the
this
was
the
enrollment.
We
haven't
had
a
completion
rate,
because
that
feature
is
missing.
We
will
have
it
in
the
future,
so
we
don't
exactly
know
how
many
people
have
completed
the
course,
but
we've
had
169
enrollments
so
far,.
A
Another
project
has
to
do
with
extending
encryption.
Encryption,
of
course,
is
really
important
to
the
internet,
because
without
encryption
you
can't
have
certain
kinds
of
security,
and
this
is
security
against
tampering
with
with
flows
of
data.
It's
also
security
of
the
data
within
it,
and
so
we're
working
very
hard
with
a
lot
of
partners
to
extend
encryption
and
to
get
people
to
understand
what
an
advantage
and
boon
encryption
is
to
everybody
on
the
internet.
A
The
first
target
that
we
had
was
to
grow
the
global
encryption
coalition
membership.
We
set
this
this
coalition
up
with
some
other
partners
last
year
and
we've
had
quite
a
lot
of
success.
The
target
for
the
year
was
to
add
200
new
members,
we're
already
we've
already
added
180
people,
the
internet
society,
latin
american
and
caribbean
chapters
have
mostly
joined
it's
it's
a
steady
pace,
each
quarter,
so
we
we
are
confident
that
this
is
a
goal
that
can
be
can
be
met.
A
We've
also
done
some
training
of
people
on
encryption
and
advocacy,
and
we've
already
exceeded
our
target
for
the
year
on
this.
We
anticipate
that
there
will
probably
be
some
more.
This
is
really
a
a
fundamentals
kind
of
issue,
and
this
is
really
the
on
the
goal
that
we
have.
A
Finally,
we've
got
this
extension
of
the
reach.
We
want
to
to
reach
a
lot
of
people
with
this
message,
so
we're
aiming
to
reach
a
million
people
on
this
year
and
so
far
we've
only
reached
4
500..
So
this
is,
this
will
seem
like
a
low
number.
We
believe,
however,
that
we're
still
on
track
to
achieve
this,
because
we
have
a
global
encryption
day
that
is
coming
in
in
october,
and
we
anticipate
that
that
will
be
the
you
know
where
most
of
the
of
the
audience
comes
from.
A
So
we're
still
optimistic
about
this
and
believe
that
we
will
achieve
it.
The
next
project
is
securing
global
routing.
This
is
related
to
the
manners
project.
Manners
is
intended
to
be
an
independent
organization
that
allows
interested
parties
to
gather
together
in
order
to
ensure
mutually
accepted
norms
for
routing
security,
and
so
we
have
a
number
of
success
measures
for
this.
The
first
is
an
increase
in
route
origin
authorization
by
the
existing
manners
for
participants.
So
we
want
participants
to
to
increase
their
use
of
of
roas.
A
Roas
are
the
mechanism
by
which
you
indicate
that
somebody
is
authorized
to
originate
routes
for
your
ip
range.
The
idea
here
was
to
increase
this
by
10
percent.
We've
already
got
a
better
than
that,
so
we've
achieved
this,
the
other
part
of
of
route,
origin
authorization.
The
other
part
that
you
need,
of
course,
is
validation
of
those
things,
and
so
what
we
want
to
do
is
make
sure
that
existing
managed
participants
come
start
to
do
this,
and
our
target
for
this
year
was
about
five
percent.
A
This
is,
we
think
it's
on
pro
it's
on
track,
but
we
we
don't
know
exactly
whether
this
is
going
to
be
possible
because
it's
hard
to
measure
so
we're
working
on
the
measurement.
We
think
we've
got
a
plan.
We
believe
it's
on
track,
but
we
don't
have
anything,
that's
actually
operating
yet
we're
we're,
also
hoping
to
to
see
greater
conformance
improvement
from
from
before
people
join
the
managed
project.
So
the
early
days
of
manners,
a
lot
of
the
people
who
joined
were
actually
very,
very
well
operated
networks.
A
They,
you
know,
they
generally
didn't,
have
problems,
and
so
on
and
and
people
were,
were
you
know
keen
not
to
join
if
they,
if
they
weren't
not
up
to
stuff
some
of
the
people
we're
attracting
now
are,
are
less
capable
on
or
have
been
less
capable,
and
what
we're
doing
is
you
know
through
the
community,
making
you
know
making
improvements
in
their
networks,
and
so
what
we
see
are
people
who
you
know
three
months
before
they
join
they're
at
one
level,
and
then
we
evaluate
three
months
after
and
see
what
their
conformance
improvement
is,
and
we've
got
about
30
percent
here
so
far
in
q2
we
had
about
37
percent
in
rowa
use.
A
So
this
seems
to
be
our.
You
know:
a
real
improvement.
There
have
only
been
two
bogon
incidents
among
members
in
in
in
q2,
so
that
was
really
good
in
q1
there
were
none.
So
on
the
whole,
I
think
this
is
this
is
achieved
and
we
hope
to
continue
on
this
pace.
A
Finally,
as
I
mentioned,
this
is
supposed
to
become
a
community
operated,
operated
service.
It's
something
that
the
community
desires
to
do
independently,
and
so
the
question
is:
is
the
community
ready
to
do
that
and
we
want
to
make
sure
that
they're
ready
this
year
we've
completed
a
community
consultation
on
this.
We've
also
got
a
charter
ready
to
go,
so
we
believe
that
in
fact
the
community
is
ready
to
do
this.
A
We
still
have
to
work
out
some
details
of
of
the
organizational
structure,
whether
this
is
going
to
be
a
disregarded
entity
inside
the
internet
society
or
whether
it
will
be
an
independent,
nonprofit
or
or
so
forth.
So
that's
still
to
be,
that's
still
a
detail
to
be
worked
out,
but
on
the
whole,
we
believe
that
this
is
on
track.
A
We
also
have
a
number
of
of
activities
that
are
not
exactly
projects
in
that
they
don't
they
don't
have
an
end
right
with
the
the
goal
of
projects
is
really
to
have
a
beginning,
and
then
you
do
some
work
and
you
measure
that
in
the
middle
and
then
when
you're
finished
with
that
when
you've
met
all
your
goals,
the
project
is
is
complete
and
then
you
can
move
on
to
another
project.
A
So
the
first
of
these
has
to
do
with
supporting
community
participation
and
the
first
of
those
is
the
engagement
of
individual
members,
so
we're
we're
trying
to
improve
the
individual
member,
the
individual
member
experience
at
the
internet
society.
So
what
we
wanted
to
do
was
increase
it.
We
know
we
know
that
the
we
gotta
have
to
start
with
a
baseline,
so
this
is
gonna
take
a
little
bit
of
time.
So
far,
what
we've
got
is
this
baseline
of
five
thousand.
A
We
want
to
increase
the
number
of
individual
members
participating
in
our
activities
and
our
aim
here
is
5
000,
individual
members.
So
far
this
year
we've
had
3
214.
So
we
believe
that
we're
on
track
to
to
achieve
this,
because,
of
course,
that's
that's
more
than
half
of
our
goal.
If
we
can
achieve
this
baseline,
then
we'll
be
able
to
build
in
the
future.
A
We've
also
been
working
on
improving
the
fundamental
information
we
provide
to
our
chapters,
so
we
want
to
make
sure,
for
instance,
that
chapter
members
are
trained
in
our
mission
for
2021
we
had
a
a
plan
of
500
chapter
members
who
would
who
would
participate
in
this?
We've
had
526
unique
participants
in
in
these
training,
so
you
know
we
have
achieved
this.
What
is
not
clear
is
how
many
in
how
many
different
chapters
were
involved.
A
So,
of
course,
multiple
people
from
the
same
chapter
all
count
in
this
in
this
total
and
we're
pretty
sure
that
it's
it's
a
wide
variety
of
chapters,
but
we're
we're
actually
currently
working
on
that.
So
I
don't
have
that
answer
for
you
right
now.
A
We
also
want
chapters
to
implement
an
activity
and
we
want
that
activity
to
be
related
to
the
mission.
So
the
goal
here
is
to
say:
okay,
how
many
of
the
participating
chapters
that
were
involved
in
this?
How
many
of
them
were
then
created
an
activity
locally
that
was
in
line
with
with
the
training,
so
the
deadline
for
submission
of
these
activities
was
extended.
It
was
extended
at
the
beginning
of
the
month,
so
we
haven't
updated
this
because
I
don't
have
the
answers
yet,
but
we
believe
this
is
on
track.
A
We've
also
tackled
the
issue
of
special
interest
groups
at
the
internet
society.
This
has
been
a
long-standing
problem.
The
way
that
special
interest
groups
they
were
originally
structured
as
sort
of
similar
to
chapters,
but
because
they're
not
in
a
place.
They
didn't
have
bank
accounts,
it
was
all
very
complicated,
so
we're
trying
to
try
to
fix
that,
and
so
we
have
this
plan
to
have
a
new
structure
in
place
by
the
end
of
2021
and
then
ready
to
operate
in
in
2022.
A
This
is
ongoing.
We
believe
that
it's
in
progress.
We
believe
we
will
be
ready
by
the
by
the
end
of
the
year
in
order
to
in
order
to
make
this
new
plan
work.
We
need
topics
particular
topics
that
are
going
to
be
identified
by
the
community.
The
plan
is
basically
that
the
community
will
will
have
five
special
interest
groups
that
it
picks
every
two
years,
and
so
that's
the
that's
the
the
way
that
this
is
going
to
work.
A
So
we've
got
to
identify
those
topics,
and
so
we
need
to
identify
those
topics
for
2022.
We
need
to
do
that
now
in
order
to
in
order
to
be
ready
to
run
in
in
in
2022
and
while
we're
working
on
it,
it
appears
that
things
are
in
good
shape.
We've
had
a
lot
of
topics
submitted,
so
we
want
to
get
five.
We
had
123
submissions,
so
this
is
going
to
involve
quite
a
bit
of
work
in
order
to
pare
this
down.
A
The
goal
has
been
to
keep
the
number
manageable,
because
you
know
it's
a
lot
of
work
to
manage
a
whole
lot
of
these
things.
The
way
this
is
gonna
end
up
working
is
that,
instead
of
the
special
interest
group
having
to
operate
independently,
the
way
chapters
do
they
will
be
folded
inside
the
internet,
society
and
there'll
be
an
internet
society
activity
very
much
the
way
the
ietf
used
to
work.
So
for
that
reason
we
want
to
keep
the
numbers
relatively
small,
because
we
don't
have
a
huge
staff
that
can
look
after
this.
A
123
is
definitely
too
many.
It
might
be
that
five
is
too
few
and
we
might
have
to.
We
might
have
to
accept
that.
I
would
like
it
to
stay
around
five,
because
I
don't
think
that
much
more
than
that
is
really
manageable,
but
given
the
community
response,
it's
pretty
clear
that
there's
a
wide
variety
of
things
that
people
want
to
do.
A
So
we
believe
that
this
is
going
to
be
selected,
we'll
get
we'll
get
this
buttoned
up
by
the
end
of
the
year.
We
also
want
to
have
a
growth
in
the
isoc
members
who
participate
in
this
consultation.
A
So
it's
really
important
actually
that
you
know
this
not
be
a
tiny
group
of
people
who
all
have
the
who
are
all
talking
to
each
other.
What
we
really
want
is
is
this
to
be
a
vibrant
part
of
the
internet
society
community
and
to
make
sure
that
individual
members
really
take
the
take
advantage
of
this
benefit
of
membership.
So
what
we're
trying
to
do
is
make
sure
that
we've
got
a
baseline
number
that
we
set
in
in
2021
and
then
we
can
make
that
grow
in
the
future.
A
So
obviously
the
the
consultation
is
going
to
close
it.
It
has
closed.
In
fact
it
closed
on
the
12th
of
july.
So
we'll
know
what
that
number
is
by
the
end
of
the
year,
and
we
will
have
this
baseline.
A
We
also
want
to
strengthen
community
connections,
so
we
want
to
improve
our
software.
Some
of
our
software
has
been
problematic
for
the
community
and
we
recognize
that,
and
so
we're
trying
to
do
is
is
fix
this.
We,
we
had
a
big
consultation
that
we've
been
trying
to
trying
to
work
on.
In
order
to
improve
this
software.
We
wanted
to
talk
to
people
we
wanted.
You
know
80
percent
of
our
community
to
be
consulted
on
this.
A
There
have
been
very
wide
consultations
with
chapters
with
org
members
and
individual
members
that
have
been
contacted.
We
think
we're
going
to
get
to
80
this
isn't
this
is
scheduled
to
be
completed
by
the
end
of
the
month,
so
we
don't
actually
know
yet
whether
we're
done
and
whether
we
achieve
that,
but
we'll
we'll
know
what
the
number
is.
You
know
before
the
middle
before
the
end
of
the
year.
For
sure
we
want
to
select
the
vendor
this
year.
We
want
to
do
it
by
the
31st
of
august.
A
So
that's
a
tight
timeline
because
the
consultation's
finished
in
july
we
want
to.
We
want
to
select
some
vendors
based
on
the
criteria
by
the
end
of
august,
so
that's
really
the
plan.
The
whole
thing
we
want
to
get
going.
We
want
to
have
a
complete
implementation
plan
schedule
ready
by
the
31st
of
october,
and
that
will
mean,
of
course
that
then
that
will
give
us
the
planning
necessary
in
order
to
do
the
implementation
next
year.
A
So
this
is
not
of
course,
started
because
we
really
need
to
work
on
the
vendor
selection
first,
in
order
to
in
order
to
start
this.
A
We've
been
working
very
hard
on
content
to
improve
our
content.
This
year,
content
has
been
traditionally
a
little
bit
of
a
problem
at
the
internet
society.
We
have
too
much
content
on
too
many
topics,
it's
very
difficult
to
find
things,
and
so
what
we're
trying
to
do
is
is
whittle
this
down
in
a
way
so
that
the
audience
can
be
satisfied.
They
can
understand
this
and,
and
they
can
say-
oh
yes,
this
is
this
is
good,
so
the
big
target
on
here
is
measuring
the
content,
the
the
audience
satisfaction.
A
So
that's
really
the
the
big
first
problem.
We
have
to
understand
what
the
audience
is,
what
they
want
and
how
satisfied
they
are
we're
about
40
of
the
way
through
this,
and
then
we
will
have
a
picture
of
what
the
audience
satisfaction
rate
is
and
then,
of
course,
we
can
tell
whether
it
gets
better.
A
The
other
thing
that
we
want
to
do
is
is
really
make
sure
that
the
things
that
are
on
our
website
are
really
strategically
aligned
with
our
strategic
objectives
and
with
our
content
strategy.
So
the
goal
is
to
make
sure
that
50
of
our
web
content
is
actually
related
to
the
things
we
say.
We're
working
on.
There
are
reasons
why
content
might
not
be
aligned,
for
instance,
it
might
be
aligned
to
something
that
we
had
in
the
past.
It
might
be,
it
might
be.
A
You
know
things
that
are
just
legal
requirements,
for
instance,
so
our
990s,
that's
part
of
our
content
on
our
website,
they're,
never
going
to
be
strategically
aligned
with
us
in
the
sense
that
you
know
they're
they're
a
report,
but
what
we
want
is
50
of
our
of
our
content
is
really
about
our
topic,
and
so
far
the
analysis
of
this
is
is
we're
through
it,
forty
percent.
So
we
looked
at
forty
percent
of
the
content
to
do
the
evaluation
of
this.
That's
that's
where
we
are
in
the
progress.
A
What
this
is
going
to
involve
is
a
fairly
aggressive
archiving
strategy
afterwards,
and
this
will
mean
that
you
know
we
will
put
in
tombstones
and
so
on
for
content,
not
that
is
removed,
but
we'll
we'll
put
in
redirections.
So
that
it
goes
into
the
archive
on
site
instead
and
that
way
we
can
keep
the
live
website
active
on
on
the
the
current
things,
and
we
can
put
archives
off
to
the
side
of
content.
A
That
is,
you
know
not
necessarily
up
to
date,
maybe
not
relevant
today,
maybe
not
the
things
that
that
people
are
looking
for.
This
will
improve
the
experience
of
users
on
the
site,
because
they
will
be
able
to
find
the
information
that
they're,
looking
for
and
they'll
be
able
to
be
connected
to
the
activities
that
we're
currently
working
on.
A
We
also
need
to
build
the
expertise
and
capacity
of
the
organization
in
order
to
do
all
of
this
support,
and
so
that's
the
this
category
of
measure
we've
been
trying
to
make
sure
that
we
have
good
training
for
the
community,
and
you
will
recall
that
last
year
in
the
budget
request.
Well,
those
of
you
who
are
here
will
recall
that
we
had
this
fairly
large
board
designated
fund
for
training
and
e-learning
activities.
A
A
So
this
means
that
we're
doing
a
lot
of
a
lot
of
work
to
make
sure
that
this
is
happening
in
in
the
first
quarter
of
the
year.
We
only
offered
courses
in
english,
so
we've
had
to
undertake
a
lot
of
translation
so
that
lowered
demand
in
the
first
quarter,
but
we
find
that
we've
actually
had
a
lot
of
uptake
on
this.
A
We
want
to
reach
10
000
people
with
our
training
this
year
and
so
far
we've
reached
3511,
but
the
number
of
courses
is
expanding
and
also
we
have
the
new
platform
that
we
have
just
launched.
So
there
were
some
courses
that
were
not
developed
and
were
not
released
into
the
old
platform,
because
we
didn't
want
to
put
effort
into
a
platform
we
were,
we
knew
we
were
shutting
down,
so
the
new
platform
has
has
launched.
A
It
is
much
more
dynamic,
it
is,
it
has
better
measurement
techniques
in
it,
so
we
will
be
able
to
offer
even
more
courses,
so
we
believe
we're
on
track
with
this,
even
though
that
isn't
you
know
we're
we're
halfway
through
the
year
and
we're
not
50
of
the
way
there.
A
We
wanted
90
of
the
people
who
took
these
things
and
rated
the
course
we
wanted
90
of
them
to
to
give
you
know
to
have
a
high
value.
What
we've
had
instead
is
95
rate
rating,
so
we've
had
overall
force
satisfaction.
This
is
only
in
the
q1
courses
on
all
of
the
data
hasn't
been
tabulated
for
q2,
yet
we
also
wanted
some
partners
to
help
on
our
on
our
revenue
generation.
A
So
the
goal
with
the
with
the
learning
activities
is
that
it
become
a
self-supporting
activity
that
it
becomes
self-sustaining,
and
that
does
not
mean,
of
course,
that
everybody
who
takes
a
course
has
to
pay
us
for
it.
There
are
lots
of
ways
to
make
things
unsustaining
and
one
of
those
is
sponsorship,
so
we
needed
some
partners
who
would
help
us
with
that.
A
Our
goal
was
to
get
two
partners
who
would
who
would
help
us
with
that,
and
we
have
in
fact
managed
to
sign
up
to
two
partners,
including
the
organization
of
american
states
who
who
just
who
signed
up
in
this
quarter.
So
we
believe
that
we're
on
track
in
this,
not
all
of
the
agreements
have
been
signed,
but
we
believe
that
we're
we're
going
to
get
there.
A
We
also
want
to
prepare
future
internet
advocates.
So
in
the
past
we
had
a
fellowship
program
that
some
of
you
will
remember.
We
thought
didn't
actually
have
clear,
measurable
goals.
What
what
were
these
fellows
doing,
and
so
we
decided
to
redesign
the
fellowship
program
and
we
we
broke
it
into
two
parts,
one
for
early
career
people
and
another
one
for
mid-career
people.
The
early
career
fellowship
activity
was
to
be
launched
this
year.
A
That
was
achieved
in
the
first
quarter,
and
we
wanted
to
make
sure,
of
course,
that
we
got
a
baseline
established
for
the
number
in
each.
So
we
established
on
that
we're
gonna
have
164
candidates,
we
got
164
candidates,
and
so
this
is
in
progress
because
the
fellowship
is
now
running.
A
We
also
wanted
the
the
the
plan
for
the
mid
career
fellowship
to
be
to
be
built,
so
we're
not
launching
this
fellowship
this
year.
We
just
wanted
the
plan
on
to
be
developed.
That
has
happened
so
this
is
this
is
now
you
know
rolling
ahead
and
then,
finally,
again,
we
need
partners
to
help
us
support
this,
because
this
is
an
expensive
activity
and
we
can't
pay
for
it
all
ourselves.
So
we
need
to
make
sure
that
we've
got
partners
who
are
involved.
A
The
other
reason,
of
course
we
want
partners
to
be
involved
is
because,
if
you
have
partners
involved
in
a
project,
then
you
are
sure
that
you
know
this
is
an
activity
that
is
valuable
to
to
those
other
people.
So
we
don't
do
it
all
ourselves,
we're
not
off
in
some
echo
chamber,
and
our
goal
was
to
secure
four
partners
for
that,
but
we've
already
got
five
signed
up.
A
We've
also
had
four
up
four
sponsors
who
are
helping
us
to
pay
for
it,
but
are
not
are
not
actually
participating
in
the
activity
and
that's
also
a
very
good
sign,
because
what
that
means
is
that
people
think
what
we're
doing
is
valuable.
A
We're
trying
to
foster
informant
information
exchange
among
researchers,
and
this
is
a
a
goal
that
we
share
with
the
foundation.
The
foundation,
of
course,
does
this
by
by
direct
funding
of
of
researchers.
What
we
try
to
do
is
ensure
that
the
collaboration
space
is
available,
and
we
do
this
primarily
through
the
network
and
distributed
system,
security,
symposium
or
ndss
this
year
it
had
to
go
online,
and
but
our
goal
was
to
make
sure
that
we
continued
to
have
ndss
ranked
in
the
top
five
that
ranking
hasn't
been
announced.
A
Yet
so
we
don't
know,
but
we're
we're
cautiously
optimistic,
because
we
had
a
very
successful
program
this
year.
We
also
wanted
to
make
sure
that
we
have
a
collaboration
between
the
research
community
and
the
open
standards
community.
One
of
the
reasons
that
we
want
to
participate
in
this
is,
of
course
not
just
because
it's
a
nice
activity.
A
It
is
a
good
activity
on
its
own,
but
research
without
effect
is,
is
perhaps
the
most
valuable,
so
we're
trying
to
make
sure
that
there
is
a
collaboration
between
people
who
are
who
are
researchers
and
the
people
who
are
building
the
open
standards
this
year.
We
wanted
to
aim
for
one
of
those
one
such
collaboration.
We
haven't
achieved
it
yet,
but
we
believe
that
we
probably
will.
A
We
need
to
in
order
to
do
all
of
this.
We
have
to
secure
resources.
The
organization
needs
to
have
money
and
people,
a
community
of
of
engaged
people
to
help
us
to
help
us
do
that
and
that's
what
this
is
about.
Our
first
big
issue,
of
course,
is
diverse
revenue
sources.
This
is
a
long-standing
issue.
The
internet
society
gets
a
lot
of
money
from
one
source,
and
that
is
not
really
a
healthy
thing
for
the
organization,
so
we
want
to
make
sure
that
we
don't
have
that
kind
of
problem.
A
So
what
we're
trying
to
do?
First
of
all,
is
have
active
memoranda
of
understanding
with
partners,
engage
them
with
on
various
projects
and
so
on.
This
makes
sure
that
the
projects
are
viable
and
that
they
are
are,
you
know,
diverse
in
in
how
they
are
funded.
We
wanted
to
aim
for
50
such
memoranda
of
understanding.
We've
got
38
so
far,
so
we,
you
know,
we
think
we're
going
to
be
in
pretty
pretty
good
shape.
A
We've
got
some
some
new
partners,
both
in
q1
and
q2,
so
we
believe
that
this
is
probably
active.
We've
been
looking
for
new
sources
of
funding
and
and
and
securing
those
sources
of
funding.
We
wanted
to
make
sure
that
we
got
10
new
sources
of
funding.
We've
so
far
managed
to
get
eight.
So
I
believe
that
this
this
is
really
on
track.
A
The
revenue
target
that
we
have
for
this
is
a
five
hundred
thousand
dollars,
so
we
want
half
a
million
dollars
in
it
from
these
sources
of
revenue.
So
far
we
have
managed
to
raise
one
hundred
and
thirty
nine
thousand
eight
hundred
dollars,
so
we're
not
really
halfway
there.
Nevertheless,
we
believe
that
some
of
the
activities
that
are
coming
in
the
latter
half
of
the
year
are
probably
sort
of
places
where
we're
going
to
find
a
lot
of
a
lot
of
support.
A
So
we
think
that
this
is
on
track,
but
I
recognize
that
you
know
if
you
look
at
that,
that
target
number
and
the
and
the
progress
number
and
you
look
at
the
calendar,
you
think
well,
this
isn't
really
on
track.
I
believe
it
is,
but
that's
mostly
because
some
of
the
activities
that
are
coming
later
in
the
year
are
really
some
of
the
opportunities
that
will
allow
us
to
get
closer
to
this
goal.
A
So
I
hope
that
this
gives
you
a
pretty
good
picture
of
what's
going
on
within
the
internet
society
that
you
have
an
idea
of
of
how
the
activities
are
and
how
we're
meeting
our
targets
for
the
year,
we
will
update
you
again
when
the
year
is
over,
because
that
way,
you
will
know
how
we're
doing
on
these
things.
Thank
you
very
much,
and
I
look
forward
to
any
questions
that
trustees
may
have
at
the
meeting.
B
B
Having
taken
into
consideration
the
broader
internet
environment
through
trends,
analysis
as
well
as
progress
achieved
towards
2025
targets,
the
internet
society
leadership
determined
that
it
would
prioritize
four
strategic
objectives
for
the
year.
2022
number
one
extend
the
internet
to
communities
that
do
not
have
it
and
need
it.
Most
number
two
promote
the
internet
model
of
networking
as
the
preferred
model
number
three
counter:
attempts
by
leading
government
to
undermine
encryption
and
number
four
defend
against
shutdowns.
By
increasing
cross-border
connectivity
and
resiliency,
our
community
members
were
invited
to
take
an
online
survey.
B
B
The
purpose
of
asking
these
questions
is
to
understand
community
alignment
on
the
priorities
and
to
identify
opportunities
for
collaboration
that
would
enhance
our
collective
impact
on
the
internet,
where
staff
are
working
with
community.
To
achieve
this
impact,
the
results
gained
from
the
responses
would
inform
the
design
of
2022
projects
and
initiatives
by
internet
society
staff.
B
It
had
a
blend
of
qualitative
and
quantitative
response
types
and
the
survey
was
done
in
three
languages:
english,
french
and
spanish.
The
exception
is
that
the
organization
members
received
the
english
version.
Only
the
survey
required
authentication
for
the
first
time
to
improve
data
integrity
to
support
better
analysis.
B
B
So
here's
the
response
rate.
We
received
509
responses
from
individual
members,
that's
less
than
one
percent
of
total
recipient,
but
it's
actually
better
than
last
year's
response
rate.
We
also
received
seven
responses
from
organization
members.
That's
eight
percent
of
total
recipients
in
that
category.
B
B
Europe
and
north
america
were
the
only
regions
represented
by
organization
members,
which
is
where
a
combined
69
percent
of
organization
members
are
based,
and
so
we
come
to
the
findings
of
the
consultation
finding
number
one.
Individual
members
regard
the
priorities
as
important
and
they
are
likely
to
become
involved.
B
B
B
Many
survey
respondents
ask
for
clearer
description,
and
this
survey
was
the
first
use
of
authentication
in
a
survey
to
community
members.
The
extra
step
needed
to
provide
feedback
may
have
affected
the
response
rate,
and
now
we
go
into
the
findings
of
whether
respondents
believe
the
priorities
are
important
to
them.
It's
just
a
slight
elaboration
of
what
you
had
just
heard
in
terms
of
the
findings
on
how
important
to
you
are
each
of
the
following
priorities
for
2022
for
individual
members.
B
The
results
are
extremely
positive,
with
80
and
above
finding
each
priority
to
be
extremely
or
very
important
for
individual
members.
Most
important
priority
is
extend
least
important.
Priority
is
promote
for
organization
members.
The
results
indicate
that
they
align
with
our
priorities
with
promote
as
the
outlier.
B
And
now
we
go
into
the
findings
on
whether
respondents
are
likely
to
get
involved
in
the
priorities
area
of
work
and
again
it
is
just
a
slight
elaboration
of
what
you
had
just
heard
earlier
on.
How
likely
are
you
to
become
involved
in
the
2022
priorities
for
individual
members?
Overall,
they
are
interested
in
becoming
involved
with
nearly
the
same
level
of
interest
across
priorities.
B
B
B
There
is
also
this
doubt
in
the
community,
among
some
members
that
isoc
may
not
be
able
to
make
much
of
a
difference
in
connectivity
in
extending
the
internet
to
communities
that
need
it
most,
and
I
think
that
requires
a
discussion
under
counter
which
is
countering
the
efforts
of
leading
government
encountering
encryption.
There
are
various
points
of
view
in
terms
of
how
that
needs
to
be
done
and
also
under
defend.
There
are
also
various
points
of
view
from
the
community
on
how
that
should
be
approached.
B
And
here
we
come
to
key
findings
from
organization
members.
In
the
top
two
tiers
four
organization
members
participated
in
the
one-on-one
consultation.
They
are
ripe,
ncc,
donut
affiliates.
This
is
how
they
usually
refer
to
themselves
when
they
representative,
when
their
representative
are
participating
in
our
in
our
meetings.
B
Ericsson
and
amazon
here
are
the
key
findings
from
the
one-on-one
consultations
with
organization
members.
The
four
organization
members
had
mostly
positive
reactions
to
the
priorities.
They
want
more
than
the
action
plan
process
or
consultations
as
a
feedback
mechanism,
and
they
prefer
two-way
discussions
between
the
internet
society
and
its
members.
B
In
their
view,
the
action
plan
should
be
where
isoc
designs,
its
priorities
with
its
members
ripe
ncc,
acknowledges
that
it
needs
to
address
the
impacts.
Internet
policy
and
regulations
have
on
its
organization
and
members,
and
this
ties
in
with
what
the
internet
society
is
working
on.
Donuts
is
focusing
on
dns
security
and
internet
abuse
and
sees
opportunities
for
isaac
to
grow
in
that
space.
B
And
finally,
we
reach
the
appendix,
which
contains
the
email
that
was
sent
to
the
isoc
community
by
our
ceo,
andrew
sullivan,
regarding
the
2022
priorities,
and
this
is
the
end
of
the
consultation
findings
report.
Thank
you
for
listening
and
I
look
forward
to
discussions
with
the
board
on
the
action
plan.
2022
priorities.
C
Good
morning
afternoon
evening,
everyone,
I
hope,
you're
all
doing
well.
First
of
all,
a
very
warm
welcome
to
our
incoming
board
members.
I'm
looking
forward
to
seeing
you
soon
and
a
heartfelt
thank
you
to
our
outgoing
board
members
as
well
in
this
presentation
today.
I
will
talk
you
through
a
proposal
for
changes
to
the
individual
membership
model,
along
with
the
prerequisites
dependencies,
as
well
as
a
roadmap
for
implementing
the
proposed
changes.
C
C
Since
then,
the
community
engagement
team
has
focused
on
identifying
and
carrying
out
some
quick
win
improvements
to
the
current
membership
experience.
Whilst
we
were
carrying
out
some
further
consultations
and
assessments
to
revise
the
proposition
for
individual
membership,
the
main
changes
that
we
carried
out
have
included
an
improved
member,
join
experience.
C
The
implementation
of
better
member
support
by
deploying
a
freshdesk
ticketing
system
to
improve
handling
and
tracking
of
inquiries
and
requests
from
our
members,
an
improved
newsletter,
which
I
hope
you
all
have
seen
and
are
receiving,
which
is
also
improving.
Our
communication
experience
the
and
lastly,
the
implementation
of
analytics
and
feedback
loops
to
constantly
improve
communication
in
general,
but
newsletters
in
particular,
and
content
going
forward.
C
One
thing
we
really
focused
our
efforts
on
was
to
listen
to
our
members
and
to
really
get
a
better
understanding
of
our
current
membership
base,
their
needs,
but
also
to
comparatively
looking
at
understanding
our
membership
model.
So
a
couple
of
things
have
happened
to
address
this.
So
last
december
we
conducted
a
community
communication
audit.
C
C
Since
january,
we
are
consulting
our
memberships
through
a
number
of
channels.
One
is
a
quantitative
survey
which
was
launched
in
was
conducted
in
january
and
which
is
currently
being
complemented
with
qualitative
interviews
that
are
actually
happening.
Just
as
I,
as
I
record
this
this
presentation,
we
also
conducted
a
benchmarking,
research
and
landscape
analysis
to
look
at
other
membership
structures.
C
We're
finalizing
the
report,
but
already
some
of
the
findings
are
reflected
in
this
proposal,
as
you
probably
have
seen
at
least
I
hope
you've
seen.
We
also
updated
our
data
privacy
program,
which
is
currently
in
consultation
phase
with
our
chapters,
and
these
changes
will
allow
for
better
communication
with
members.
C
We
also
did
an
initial
analysis
of
the
pre-requirement
of
joining
global
membership
before
being
able
to
join
a
chapter,
there's
lots
of
dependencies
with
the
data
privacy
program.
So
we
will
share
this
with
you
and
with
the
community,
probably
september
october
time
frame
so
after
the
completion
of
the
the
data
privacy
policy
updates.
C
So
this
is
high
level
where
we
are
today
I'd
like
now
to
take
you
to
the
proposed
strategy
going
forward
as
well
as
the
proposed
model.
C
So
I
wanted
to
start
with
actually
looking
at
what
the
issues
are
that
we're
actually
trying
to
solve.
C
So
what
we
see
is
that
we
don't
really
have
a
cohesive
community
as
such,
but
rather
a
lot
of
individuals
in
our
database,
so
internet
society
currently
has
nearly
80
000
global
members,
but
many
current
members
have
signed
up
because
membership
is
a
pre-requirement
qualification
for
other
programs
or
processes
with
with
an
unclear
value
proposition
for
incoming
members,
we're
currently
unable
to
offer
really
a
positive
experience
that
fosters
that
feeling
of
community
and
and
creates
this
community
that
is
engaged
with
our
mission,
but
also
with
each
other
in
pursuit
of
that
mission.
C
So
the
lack
of
a
clear
value
proposition
also
reflects
in
the
lack
of
an
organized
and
coordinated
cross-team
approach
to
the
membership
base.
So
we
see
that
current
interactions
with
individuals
with
individual
members
in
particular
are
not
coordinated
across
the
teams
which
results
in
in
patchy
engagements
that
doesn't
really
build
up
on
previous
engagements
to
deliver
consistent
community
experience,
often
there's
also
no
real
differentiation
between
a
member
and
what
we
could
call
an
unidentified
audience
or
or
or
non-members.
Basically.
C
C
Now,
how
do
we
get
there?
Internet
society
has
a
great
and
inspiring
mission.
We
hear
that
a
lot
in
the
feedbacks
that
we've
done
through
the
survey,
but
now
also
through
the
through
the
interview
sessions,
the
work
we
do
really
makes
a
difference
globally
and
people
see
that
it
makes
a
difference
in
people's
lives.
Members
recognize
that
and
because
of
that,
or
I
should
say
thanks
to
that,
we
already
attract
a
wide
range
of
people
globally.
C
What
we
do
see
is
that,
through
several
consultations
done
over
the
past
few
years,
including
the
one
earlier
this
year,
the
individual
members
have
repeated
the
same
expectation
again
and
again
and
again
they
desire
more
engagement
and
involvement
with
internet
society
and
with
our
work.
C
Members
to
internet
societies,
work
that
is
of
interest
to
them
to
help
various
internet
society
teams
achieve
their
goals
and
targets
and
important
to
note
that
at
this
stage,
we're
looking
mostly
at
engaging
current
members
and
so
that
recruitment
is
really
a
secondary
goal.
C
C
C
Now
we
had
discussions,
we
looked
at
options
of
paid
membership,
as
we
discussed
it
in
in
the
last
board
meeting
in
2020,
but
there's
a
number
of
reasons
for
which
we
came
back
from
that
so
paid
membership
plans
raise
expectations
of
services
and
products
that
has
exclusivity
and
premium
attached
to
them.
C
Another
option
that
we
looked
at
is
to
offer
discounts
on
value
or
on
value
added
services
like,
for
example,
training
courses
or
have
paid
member
only
courses.
However,
what
this
would
mean
is
that
we
would
have
a
quite
a
heavy
reliance
on
other
teams
to
deliver
what
the
paid
members
would
value
and
that
would
affect
the
main
goals
of
those
teams.
C
So
the
other
challenge
we
saw
for
paid
membership
is
that
our
volumes
actually
don't
justify
the
investment.
So
setting
up
a
paid
membership
model
comes
with
a
high
initial
cost
that
would
include
additional
personnel
on
top
of
what
will
be
needed
for
a
free
membership
model
to
provide
service
to
provide
support
to
paid
members.
C
It
would
imply
additional
costs
for
handling
payments.
Renewals
transactions
account
management,
and
it
will
also
include
overheads
for
processes
like
compliance
and
cost
attribution.
So
the
additional
resources
would
not
only
be
on
the
community
engagement
side,
but
also
from
other
teams
like
finance
collaborative
systems,
I.t
legal,
so
it
would
actually
increase
the
the
resource
cost
quite
extensively
and
based
on
the
current
level
of
our
membership
base.
It
would
be
very
difficult
to
break
even
and
making
this
profitable.
C
Free
membership
still
creates
the
need
and
an
expectation
of
certain
membership
benefits,
if
not,
there's
no
reason
for
members
to
actually
join.
So
we
looked
at
the
needs
and
ones
of
members
and
have
organized
those
along
four
categories,
which
would
cover
the
interest
of
a
wide
variety
of
target
audiences,
and
that
is
really
what
together
that
actually
articulates
the
value
proposition
for
membership.
C
The
third
bucket
is
opportunities
to
participate
and
contribute
to
a
movement
that
creates
impact
for
the
good
of
the
internet
and,
last
but
not
least,
opportunities
that
would
help
individual
members
improve
their
career
prospects,
and
so,
while
recruitment
is
not
the
main
priority,
I
still
wanted
to
touch
upon
who
our
target
audience
for
membership
would
be,
as
that
will
define
the
makeup
and
the
level
of
engagement
of
our
individual
community.
C
So
our
primary
target
audience
for
membership
and
for
the
membership
team
would
be
those
who
are
already
interested
in
internet
society's
work
and
that
are
already
persuaded
by
what
we
are
doing
and
that
are
showing
high
levels
of
interest
and
or
engagement.
C
And
so
we
will
rely
on
the
marketing
and
communications
teams
to
increase
awareness
on
of
internet
society's
work.
May
people
interested
in
internet
societies
work
attract
them
to
the
touch
points
and
increase
their
engagement
there
before
we
then
would
target
them
for
conversion
to
individual
membership.
C
C
We
would
then
look
at
a
personalized
experience
on
the
online
member
engagement
platform,
which
is
currently
called
connect.
We
would
foster
the
communities
within
the
community
with
a
steady
stream
of
content,
high
quality
engagement
and
opportunities
for
them
to
contribute
again.
This
is
volunteer
opportunities
or
ways
to
engage
in
in
the
work
that
is
already
planned
by
the
internet
society
staff,
a
committed
effort
to
animate
and
to
support
the
community
and
a
constant
analysis
of
member
activity
and
preferences
to
drive
continuous
improvements
of
the
the
features
and
the
benefits
that
we
outlined.
C
C
The
there
will,
of
course,
to
be
the
need
for
tools
and
systems
with
high
levels
of
automation,
to
reduce
manual
interventions
and
task
load
and
I'll
get
into
a
little
bit
more
detail
a
little
bit
later.
This
would
also
include
data
analysis
and
then
staffing,
of
course,
to
support
the
individual
members
commute
membership
community.
C
C
The
this
is
just
to
give
you
a
sense
of
the
types
of
dependencies
that
we
will.
We
will
face
to
deliver
a
great
membership
experience.
C
Let
me
quickly
touch
as
well
on
the
resources
that
would
be
needed,
so
we
are
looking
at
for
to
run
the
membership
program
successfully.
We
would
need
two
full-time
employees.
Now
we
looked
at
internally
actually
reallocated
reallocating
some
stuff
to
support
this.
C
We
have
moved
steena
phillipson
already
into
the
role
of
individual
membership
manager,
and
so
she
was
very
instrumental
in
in
implementing
some
of
those
low-hanging
fruits
improvements
that
I
mentioned
earlier,
and
then
we
will
have
leah
keisling
who
will
be
reallocated
to
individual
membership,
and
so
we
will.
We
will
look
at
how
we
can
distribute
her
current
tasks
across
the
team
or
reprioritize
some
of
those
things
in
terms
of
tools
and
systems.
C
Again.
This
is
quite
a
detailed
slide,
but
in
essence
this
identifies
what
we
need
to
be
able
to
to
do
and
we
have
been
and
will
continue
to
work
very
closely
with
the
collaborative
systems
team
to
identify
and
implement
the
specific
tools
some
of
those
are
already
in
place.
Some
of
them
are
part
of
the
system
upgrade
project
that
collaborative
systems
is
working
on,
and
so
we
will.
C
We
then
prioritize
those
systems
accordingly
and
last
but
not
least,
a
high
level
timeline
for
the
rollouts
of
the
program,
so
the
rest
of
2021
will
be
dedicated
to
finalizing
some
of
the
research
that
will
help
us
shape
the
benefits
and
features
define
the
system
requirements,
as
I
just
mentioned,
with
collaborative
systems
and,
frankly,
just
evaluating
mapping
and
implementing
some
some
of
the
missing
or
some
of
the
broken
foundational
processes
related
to
membership.
C
So
this
is
the
the
end
of
the
presentation,
there's
two
slides
here
with
some
additional
information
and
that
we
pulled
from
the
survey.
I
will
let
you
look
at
that
at
your
at
your
own
at
your
own
in
your
own
time,
but
thank
you
for
watching
the
recording
and
I'm
looking
here.
I'm
looking
forward
to
hearing
your
feedback
and
to
see
you
all
very
soon.
Thank
you
very
much.
D
Good
morning,
good
evening,
good
afternoon,
my
name
is
sebastian
bedagamba,
I'm
the
vice
president
of
external
engagement,
and
I
would
like
to
give
you
a
brief
on
the
new
fellowship
programs
that
we
are
running
and
about
to
run
at
the
internet.
Society.
D
As
a
matter
of
background
in
2019,
we
conducted
an
assessment
of
our
fellowship
programs,
and
that
resulted
in
the
proposition
of
two
new
fellowship
programs
that
would
incorporate
the
ones
that
we
were
already
running
back
back
then,
and
in
2020
we
consulted
the
community
with
a
proposal
for
two
new
fellowships
one
that
is
called
now.
The
early
career
fellowship
was
think
called
the
youth
fellowship
was
renamed
since
then,
and
the
second
one,
which
is
called
the
mid
career
fellowship
the
early
career
village,
has
already
been
launched.
D
D
D
We
have
basically
three
goals
with
with
this
fellowship:
one
is
capacity
building
we
want
to
create
the
capacity
in
this
internet
champion
this
for
this
internet
champions,
the
the
to
empower
as
a
second
goal,
a
cradle,
a
cradle
of
talented
internet
professionals.
That
would
represent
the
missions
and
ambition
of
the
internet
society
and
to
ensure
that
the
next
generation
of
internet
champions
know
and
embrace
the
principles
of
openness
and
collaboration.
The
internet
way
of
working.
D
In
this
graphic,
you
can
see
an
idea
of
the
four
modules
that
we
have
divided
the
early
career
fellowship
in
the
timeline.
You
can
see
that
the
onboarding
started
in
the
week,
one
for
the
fellowship
started
in
june
28th,
and
there
is
basically
four
models
that
are
being
done.
The
fellows
are
now
at
the
end
of
the
first
module,
which
is
the
enterprise
ecosystem,
which
is
conducted
by
dr
lara,
laura
dinardis.
D
There
is
a
second
model
coming
after
that,
which
is
the
led
by
the
oxford
internet
institute,
and
it's
a
model
on
the
internet,
way
of
thinking,
project
management
and
advocacy
some
basis,
those
skills
that
we
want
to
learn
them
to
to
tell
them
and
for
them
to
learn
in
the
in
the
third
module
and
the
internet
way
of
doing
something
that
we
are
conducting
in
conjunction
with
the
with
diplo
foundation,
is
going
to
be
the
final
model
of
the
of
this
fellowship.
D
This
each
of
these
fellowships
consists
of
a
cohort
of
15
fellows,
so
we
are
planning
to
run
two
cohorts
a
year
and
for
now
it's
a
hundred
percent.
D
In
order
to
deliver
this
first
fellowship
the
career,
fair
fellowship,
we
have
a
partner
with
the
important
institutions.
I
mentioned
dr
laura
denardis,
the
the
american
university,
the
oxford
internet,
institute,
pyramid
learning
and
89
app
and
deeper
foundation.
We
have
secured
some
sponsors,
like
I
can
broad
pick
trust
elevate,
verizon.
D
Been
able
to
secure
the
support
of
as
guest
speakers
of
many
other
organizations.
D
You
can
see
the
pictures
here
of
our
first
cohort
of
fellows.
We
just
started
the
early
career
program.
They
were
selected
and
there's
15
in
each
cohort,
as
I
said
before,
and
they
were
selected
out
of
164
candidates
that
presented
submitted
a
an
application
for
for
this
fund.
D
I
will
give
you
some
information
about
our
our
fellows
now
the
majority
of
our
fellows
come
from
asia
and
africa,
with
some
from
from
the
americas
in
general,
and
they
have
53.
Percent
of
them
are
individual
members
of
the
internet.
Society
27
are
chapter
members
and
the
other
20
percent
are
either
organizational
members
or
non-members
of
the
internet
society.
Until
the
moment
they
started
this.
This
problem,
47
of
them
are
female.
53
are
male
1
and
87,
which
means
13
out
of
15
fellows,
are
on
an
age
range
of
20-29.
D
You
can
see
in
these
pictures
where
are
they
coming
from
in
terms
of
the
sector?
They
they
work
on
on
the
study,
40
percent
of
them
from
civil
society
and
the
second
most
important
groups
are
the
technical
community
and
the
business
sector
with
20
each
the
majority
of
our
fellows
one
third
of
the
of
the
fellows
come
from
social
sciences
and
the
majority
I
mean
three
and
two
thirds
of
them
have
a
bachelor's
degree
and
one
quarter
of
them
roughly
have
a
master's
degree.
D
There
are
some
comments,
positive
in
the
that
we
can.
We
could
gather
in
these
first
weeks
of
of
the
program,
so
you
can
say
that
all
the
federals
are
very
excited
to
be
part
of
this
program
and
looking
forward
to
to
the
outcome
and
that's
it
for
for
the
early
career
fellowship.
I
will
give
you
some
information
about
the
incoming
one,
which
is
the
mid
career
fellowship
that
is
still
in
development,
and
it's
going
to
be
launched
in
2022.
D
We
are
developing
the
the
program
at
this
moment.
We
in
the
final
two
months
of
2021.
D
We
will
develop
the
content
and
prepare
for
for
the
program
to
to
be
launched
and
we
will
launch
the
program
in
february
in
the
february
april,
2022
time
frame
with
an
application
call
and
a
selection
process,
and
we
plan
to
start
actually
start
the
program
in
may
or
june.
In
2022.
D
F
And
I'm
james
wood
head
of
content
communications,
we're
both
very
pleased
to
have
the
opportunity
to
talk
to
you
about
what
we
are
doing
collectively
to
build
and
strengthen
the
internet
society's
reputation.
F
We
know
that
some
new
board
members
may
not
have
all
of
all
of
the
context
for
this
work,
but
we've
tried
to
strike
a
balance
in
the
following
slides
between
an
appropriate
level
of
scene
setting
and
a
current
view
of
where
we
are
today
in
our
plans.
We
hope
you
find
this
presentation
helpful
and,
of
course,
we
look
forward
to
answering
your
questions
during
the
forthcoming
meeting.
E
E
So
while
it
felt
like
we
were
walking
a
tightrope
and
a
thousand
feet
in
the
air,
the
sentiment
numbers
indicated
that
we
were
able
to
really
neutralize
a.org
conversation.
And
so
we
closed
out.
2020
with
78,
neutral
media
sentiment
and
around
45,
neutral
social
media
sentiment
and
sentiment.
Was
the
measurement
indicator
that
we
were
using
through
the
sale,
the
proposed
sale
to
understand
how
we
were
doing
from
a
brand
reputation
perspective.
E
So,
with
the
proposed
sale
conversation
neutralized,
we
really
set
our.
We
set
our
sites
to
rebuild
our
reputation
with
a
focus
on
being
more
effective
in
what
we
say
and
how
we
say
it
and
and
really
to
a
larger
audience
so
that
they
could
once
again
see
the
internet
society
as
a
global
community
working
towards
building
and
promoting
and
defending
a
bigger
and
stronger
internet
which
is
so
much
more
than
theguardiansof.org.
E
So
to
achieve
our
vision,
we
started
looking
inside
first,
so
we
changed
our
approach
to
communications,
which,
naturally,
in
any
new
approach,
meant
changing
the
structure
of
our
team.
So
what
we
had
done
was
we
created
one
team,
obviously
the
marketing
communication
or
the
content
and
marketing
team.
But
what
we
did
was
create
two
divisions.
We
had
one
division
focus
on
the
content
and
another
focus
another
another
division
focused
on
the
channels
of
content
distribution.
E
E
We
make
needed
decisions
together
and
we,
the
divisions,
really
focus
on
the
two
critical
parts
of
communication
coming
together
like
some
like
a
relationship.
These
two
teams
are
are
always
together,
mutually
inclusive,
and
here
you
see
our
cmc
unified
purpose,
and
you
can
then
see
how
it
cascades
the
content,
team,
unified
purpose
cascades
and
the
content
in
the
marketing
communications
team
purpose.
Cascades.
F
Thank
you
christy.
So,
as
christie
explains,
we
have
a
major
focus
on
content
as
part
of
our
current
plan
and
that's
because
it's
really
a
determining
factor
in
everything
we
do.
Everything
that
carries
activity
carries
content
and
it's
there
as
an
enabler
for
our
success.
And
when
we
talk
about
content
in
this
respect,
we
really
mean
all
of
the
things
that
we
produce
under
the
internet
society
banner,
so
everything
from
a
tweet
to
a
flagship
report
such
as
the
impact
report
that
we
do
and
everything
in
between
and
through
those
products.
F
We
carry
content
that
becomes
the
currency
of
our
ideas
and
and
really
it's
the
way
that
we
do
all
the
things
that
you
see
in
in
the
chart
there
in
terms
of
building
stronger,
more
strategic
relationships,
forging
its
stronger
bond
with
our
community
playing.
It
plays
an
important
role
in
achieving
positive
outcomes
for
the
internet
through
our
project
focus
and,
of
course,
we're
perceived
through
the
content
that
we
create
too.
F
So
understanding
that
and
the
importance
of
content
to
us
2020,
as
well
as
proposing
a
various
challenges,
actually
afforded
us
an
opportunity
to
to
stop
and
take
a
closer
look
at
how
well
our
content
was
working
for
us,
and
the
answer
to
that
question
was
that
it
could
be
working
for
us
much
harder.
F
That
is,
our
our
focus
for
2021
is,
can
be
thought
of,
as
as
quite
a
significant
change
effort
for
the
organization,
because,
ultimately,
we
hope
that
it
will
make
us
much
more
effective,
both
through
the
use
of
our
channels,
which,
of
course
is
the
aspect
that
marketing
communications
deals
with
and
christie
leads,
as
well
as
the
effectiveness
of
the
the
content
itself.
F
That's
that's
the
ultimate
goal,
and
really
our
plan
this
year
is
aimed
at
doing
the
the
things
that
you
see
on
this
slide,
aimed
at
ensuring
that
our
content
is
in
tune
and
aligned
with
our
strategic
objectives.
We
want
to
make
sure
that
we're
putting
our
audiences
first
and
not
saying
just
what
we
want
to
say,
but
also
balancing
that
need
with
what
they
want
to
hear.
F
We
want
to
be
more
efficient
with
our
our
internal
resources,
our
use
of
time,
the
money
that
we
spend
on
content
and
activities
and,
of
course,
the
human
resources
and
capital
that
we
have
too
a
key
one
is
that
we
are
putting
our
content
model
and
plan
into
place
to
increase
the
quality
of
content
over
quantity.
F
For
too
long,
we've
produced
a
huge
volume
of
content
without
really
focusing
it
sufficiently
on
on
the
quality,
and
our
whole
plan
is
designed
to
ensure
that
we
get
the
right
content
out
there
as
opposed
to
as
much
content
as
we
can.
F
Then
we're
in
consult
with
marketing
communications,
thinking
very
hard
about
the
channels
that
we
have
and
the
interplay
between
content
and
those
channels
so
asking
ourselves
the
important
questions
like
what
content
should
go
on
which
channel
for
what
purpose
and
not
treating
those
things
as
separate
pieces
of
the
puddle
puzzle,
then.
Lastly,
putting
clear
guidance
in
place
for
what
our
content
should
look
like
and
how
we
go
about
creating
it.
So,
in
short,
we're
really
creating
a
completely
new
content
system
that
the
internet
society
has
always
needed,
but
never
had.
F
And
we
are
in
the
middle
of
building
that
foundation
and
the
foundation
is
a
we
hope,
a
long-term
foundation
and
a
permanent
one
for
a
better
content
future
for
the
whole
organization
and
the
community,
and
our
opportunity
is
to
improve
our
content
landscape
from
the
ground
up.
F
So
by
that
we
mean
making
improvements
in
all
of
the
areas
that
you
see
listed
there,
we're
putting
governance
and
the
governance
framework
in
place
that
we
have
not
had
to
direct
all
of
our
content
choices
and
processes,
we're
putting
those
processes
in
place
to
help
us
produce
the
content
in
the
right
way
and
to
increase
our
efficiency,
all
the
while
making
sure
that
it's
the
right
content
in
a
way
that
ladders
up
to
our
mission
and
our
objectives
we're
creating
resources
to
help
both
our
staff
and
others
create
good
quality
content
and
we're
getting
a
better
understanding
of
what
content
goes
where,
as
part
of
the
choices
we're
making
for
our
ecosystem
and
the
ecosystem
that
we
need
to
support
our
new
content
model.
F
These
fundamentals-
we're
putting
in
place
now
to
do
content
well,
will
allow
us
over
time
to
strengthen
and
cement
our
reputation
and
we've
made
quite
significant
progress
and
headway
with
that
in
the
first
half
of
the
year.
We
we
now
have
that
governance
framework
in
place.
F
We
have
a
content,
vision
and
everything
ladders
up
to
that
vision,
which
is
essentially
to
craft
content
that
inspire
to
inspire,
enable
and
equip
our
various
supporters
champions
and
allies
to
collaborate
and
advocate
with
us
for
an
internet
for
everyone.
That's
the
strategic
core
of
our
content
strategy.
It
defines
how
content
will
help
us
achieve
our
mission
and
to
make
sure
that
our
content
is
aligned
with
that
we
have
a
set
of
standards
and
principles
and
categories
with
which
our
content
must
align.
F
Those
standards
really
hinge
around
the
fact
that
we're
ensuring
that
we
are
asking
that
those
key
questions
about
content
in
the
first
place.
What
content
should
we
be
producing,
given
the
objectives
we
have?
Is
this
the
right
content?
Does
it
fulfill
a
clear
purpose?
Who
is
it
for,
and
will
the
content
start
new
conversations,
or
does
it
does
it
feed
into
existing
conversations?
F
We
also
have
content
principles
as
part
of
this
governance
framework
that
help
us
not
just
make
sure
that
our
content
is
aligned,
but
also
the
processes
that
allow
us
to
generate
that
content
and,
very,
very
briefly,
those
principles
hinge
around
the
notion
that
our
content
needs
to
be
mission
driven.
We
need
to
be
good
stewards
of
the
time
and
resources
we
have
available
to
us
content.
Good
content
hinges
on
collaboration.
F
We
always
need
to
add
value
through
our
content.
It's
all
about
impact
over
quantity
and,
above
all,
we
need
to
be
providing
clarity
through
the
content
that
we
create,
and
that
idea
of
clarity
is
something
I
think
that
can
directly
impact
reputation
over
time.
F
Moving
on
from
the
fundamentals,
we've
done
quite
a
lot
of
work
already
this
year
on
the
processes
that
we
are
going
to
use
to
apply
those
fundamentals.
So
this
really
comes
in
the
form
of
a
uniform
process
for
content
production
and
we've
mapped
it
out
at
high
level,
and
it's
this
five-step
content
production
process
that
you
see
here.
That
really
has
an
emphasis
on
planning
up
front.
F
So
answering
all
those
key
strategic
questions
and
at
the
very
beginning,
before
we
generate
any
content,
having
a
clear
idea
of
why
we
need
to
generate
it,
how
it
will
help
who
it's
for
and
also
the
life
cycle
of
that
content,
so
making
decisions
at
the
at
the
outset
about
how
long
that
content
should
be
live,
whether
it
needs
to
be
archived
or
at
some
certain
point,
whether
it
needs
to
be
maintained,
etc.
So
we're
thinking
about
its
entire
life
cycle
from
from
the
beginning,
we're
in
a
good
place.
F
Now,
with
our
development
of
all
the
processes,
we've
got
the
high
level
framework
in
place,
we're
building
out
some
of
the
detail
in
each
of
the
phases
and
we're
going
to
be
moving
forward
to
testing
that
workflow
as
a
critical
component
of
making
sure
that
it's
the
right
one
for
us
beyond
that.
We've
also
reached
some
quite
major
milestones
in
terms
of
the
resources
that
we've
created
to
help
people
generate
good
content.
The
first
of
those
was
what
we
have
called
the
content
toolkit
which
we
published
in
mid
april.
F
That
really
provides
the
guidance
to
to
manage
content
from
idea
to
product
it's
a
mechanism
to
ground
ourselves
in
our
content
strategy,
but
also
a
manual
for
doing
content
well,
and
it
contains
the
fundamentals
it
contains
detail
of
our
workflow
and
it's
the
one-stop
shop
to
help
people
understand
how
to
generate
content
and
the
processes
that
they
should
be
following
beyond
that.
We've
also
developed
a
style
guide
which
we
published
publicly
in
june,
because
it's
not
just
for
our
staff
audience.
F
Other
people
who
will
help
be
helping
us
generate
content
need
to
reference
it
too,
and
this
is
really
the
place
where
our
content
conventions
are
set
out.
If
there's
any
argument
about
how
things
should
be
presented,
what
what
spelling
we
use?
What
title?
What
case
we
use,
how
we
go
about
grammar,
word,
usage,
voice
and
tone,
accessibility,
etc.
Those
multitude
of
issues
all
of
them
are
answered
by
the
style
guide.
F
So
it's
a
really
key
resource
that
provides
consistency
across
all
the
content
that
we
will
produce
as
the
internet
society
and
then
just
in
terms
of
next
steps.
Whilst
we've
hit
a
couple
of
milestones,
there's
still
quite
a
lot
of
work
to
do
in
the
remainder
of
this
year.
We
need
to,
as
I
say,
make
sure
that
our
workflow
is
appropriate
for
us,
that
is
robust
enough
and
to
get
it
to
a
point
through
testing
in
q3
and
q4
that
we
can
activate
it
more
broadly
across
the
organization.
F
The
the
goal
right
now
is
for
our
workflow
to
be
sufficiently
developed
so
that
we
can
apply
it
in
q4
to
plan
our
content
for
q1.
So
really
it's
all
about
making
sure
that
we're
getting
our
content
system
to
a
place
that
it
can
be
activated
and
used
as
we
embark
on
our
2022
work.
F
There
are
other
considerations
in
here
as
well
about
making
sure
that
we
have
a
good
sense
of
our
channel
strategy
and
our
content
model
in
order
to
make
that
work
and
plus
the
delivery
of
a
staff,
development
and
training
program
to
ensure
that
people
know
how
to
use
the
principles,
the
standards,
the
resources,
everything
that
we
we're
developing
this
year,
because
it's
one
thing
to
create
those
assets.
But
it's
quite
another
to
ensure
that
people
understand
understand
them,
understand
their
importance
and
know
how
to
use
them
so
still
quite
a
bit
to
do.
E
E
So
audiences
are
just
not
going
to
pick
through
the
noise
to
get
what
they
want.
There
is
an
expectation
of
audiences
today
that
the
content
that
they
want
will
be
put
into
their
hands
so
knowing
who
the
audience
is
and
the
best
way
to
reach
them
really
increases
internet
society's
effectiveness,
effectiveness
and
achieving
our
mission.
E
So
this
slide
here
is
an
overview
of
our
channel
optimism,
optimization
strategy
this
year,
the
core
channels
of
distribution,
when
we
talk
about
it
from
a
more
common
sense,
is
events,
media
relations,
social
media
and
within
social
media.
At
the
global.
At
the
global
level,
we
have
four
core
social
media
channels
and
then,
of
course,
our
website.
E
So
the
event
channel
optimization
strategy
this
year
is
really
centered
on
two
things.
One
is
evolving
the
our
in
our
events,
so
that
they're
a
little
bit
more
engaging
and
second,
is
to
use
this
channel
in
a
more
effective
way.
So
last
year
we
conducted
an
audit.
We
pulled
about
20
months
worth
of
event,
data
to
better
understand
the
use
of
this
channel
and
what
the
audit
that
we
did
revealed
was
that
there
was
no
common
understanding
within
staff
about
what
constitutes
an
internet
society
event
and
then
the
other
interesting
finding.
E
While
there
are
many,
the
other
one
of
note
is
that
there
was
we
were
involved
in
many
events
into
the
triple
digits.
However,
less
than
25
of
those,
we
could
apply
any
amount
of
roi
even
loosely.
E
So
moving
over
to
media
relations,
you
know,
besides
keeping
the
media
machine
running
across
the
globe
on
a
daily
basis.
The
media
relations
team
is
really
focused
on
building
awareness
amongst
newsrooms,
so
that
you
know
we
can
talk
about
trending
news
topics
and,
and
obviously
we're
doing
this.
Also
through
internet
society,
thought
leadership.
E
So
as
part,
the
team
is
also
training
a
larger.
What
I
call
depth
of
bench
across
internet
staff
to
be
able
to
talk
about
topics,
news
media
topics
and
to
news
media
on
internet
policy
and
internet
infrastructure.
So
this
happens
at
the
global
level
and
also
at
the
regional
level,
so
that
when
media
calls,
we
can
answer
that
call
with
our
expertise.
E
Moving
over
to
social
media.
You
know
we're
really
focused
on
increasing
engagement
of
our
messages
and
also
doing
some
more
core
message
amplification.
E
So,
interestingly
enough,
there
are
over
45
over
45
social
media
accounts
that
are
linked
to
internet
society
global.
E
It
seems
like
social,
depending
on
the
channel
they're
coming
out
with
new
features
almost
on
a
daily
basis,
and
then
we're
also
doing
things
like
providing
our
chapters.
Our
extended
social
accounts,
if
you
will,
with
social
toolkits
under
on
critical
posts,
and
all
of
this
again,
is
in
an
effort
to
increase
engagement
and
increase
message
amplification.
E
So
then
moving
over
to
the
website.
What
I
consider
what
I
would
consider
to
be.
Our
storefront
we've
really
taken
a
focus
on
developing
a
road
roadmap
to
highlight
front-end,
updates
and
seo
improvements
all
in
an
effort
to
evolve.
The
user
experience
so
using
some
data
that
we
collected
through
google
analytics.
E
We
found
that
more
than
half
of
the
visitors
who
came
to
our
home
page
left
this
and
other
data
points
coupled
with
website
best
practice
approach,
gave
us
our
roadmap
for
the
year,
so
you
might
have
seen
that
recently
refreshed
our
home
page
and
our
navigation
menus.
This
is
part
of
the
roadmap
and
you'll
see
more
of
these
critical
refreshes
happening
throughout
the
back
half
of
this
year.
E
So
audience
targeting
it's
a
bit
of
an
art
and
science
and
each
case
is
different
depending
on
the
audience
you're
trying
to
reach.
So
here
we're
presenting
a
case
study
if
you
will-
and
it's
on
the
economics
of
encryption-
a
report
that
was
released
by
the
encryption
team
earlier
this
year,
because
it's
really
a
great
a
great
case
study
to
show
the
effectiveness
of
audience
targeting.
E
So
2021
how's
it
going.
Let's
take
a
look
at
how
we're
pulling
this
all
together,
all
of
our
efforts
in
the
content
side
and
the
marcom
side
from
a
qualitative
and
quantitative
perspective.
E
E
E
So,
as
you
see
here
on
this
slide,
we
have
our
three
pillars:
trusted
credible
and
relevant,
and
for
trusted
we're
going
to
measure
media
mentions
for
credible.
We
have
two
measurements,
which
is
inbound
media
inquiries
and
also
domain
authority
ranking
and
then
for
relevancy
we're
going
to
look
at
average
social
media
post
engagements.
E
So,
from
a
trusted
perspective,
the
number
of
media
mentions,
as
you
can
see
here,
we
earned
this
in
the
first
half
of
this
year.
Little
over
600
media
mentions,
which
is
a
very
sharp
decline
from
last
year,
and
this
is
primarily
due
to
the
proposed
sale
of
pir
and
icann's
decision
to
block
the
proposed
sale.
E
So,
while
the
mentions
last
year
were
higher,
the
quality
and
topics
of
those
were
far
less
relevant
to
us
than
what
we're
seeing
this
year
and,
of
course,
we
always
like
to
call
out
top-tier
media
mentions,
as
these
are
pretty
coveted.
So,
as
you
can
see
here,
we
did
get
a
headline
feature
in
the
times,
india.
You
also
see
that
we
got
a
very
nice
feature
on
community
networks
and
indigenous
communities
on
mashable,
and
then
there's
also
a
feature
here
on
msn
on
encryption
and
keeping
people
safe
online.
E
So
really
the
again.
The
proposed
sale
of
pir
really
explains
the
decrease
from
44
mentions
last
year
or
from
44
inbound
inquiries
last
year
to
15
this
year.
Also,
another
factor
in
the
sharp
decline
is
the
trending
news
cycle.
So
last
year,
at
this
time,
if
you
remember,
there
was
lockdowns,
there
was
a
heavy
reliance
on
the
internet
to
keep
society
employed,
educated,
healthy,
entertained,
informed
and
most
of
all
connected.
E
E
It's
really
important
because
it
represents
the
website
how
a
website
is
doing
in
terms
of
search
engines
and
how
the
search
engine
is
seeing
you
and
then
the
domain
ranking
authority
anywhere
between
40
and
50
is
considered
average,
not
bad.
Anything
between
50
and
60
is
considered
good.
Anything
over
consist
over
60
is
considered
excellent,
so,
as
you
can
see
here
last
year
to
this
year
at
this
time
we
are
remain
steady
in
our
high
ranking,
and
this
is
really
important
to
us,
because
search
is
the
number
one
driver
of
inbound
views
to
our
website.
E
E
So,
from
a
relevant
perspective,
again
we're
looking
at
average
social
media
post
engagements
across
our
four
core
global
channels,
and
we
really
have
a
focus
this
year
on
testing
new
approaches
and,
as
you
can
see,
the
testing
new
approaches
really
got
us
to
the
21
increase
in
our
average
post
engagement
over
this
time
last
year.
E
So
what
we
did
differently
so
last
year
we
were
really
focused
on
posts
that
explain
internet
terminology,
and
this
year
we
tested
things
like
emojis,
as
you
can
see
by
the
image
on
the
left,
and
this
one
was
actually
our
most
engaged
post,
as
least
as
far
back
as
we
can
go
on
both
twitter
and
instagram.
E
And
then
the
other
thing.
You
know
another
thing
to
call
out
that
we're
testing
is
the
new
features,
and
here
you
see
an
image
from
linkedin
where
linkedin
is
offering
this
feature
where
you
can
directly
embed
pdfs
into
a
post.
So
the
user
benefit
is
that
they
know
a
user
doesn't
have
to
go
off
of
the
linkedin
platform
onto
a
website
and
what
we're
finding
here
is
when
we
add
pdfs
or
any
sort
of
content
directly
into
the
post,
keeping
them
on
the
linkedin
platform.
F
Thank
you
christy,
so
I
just
want
to
create
the
link
again
back
to
content,
because,
of
course,
content
has
a
really
important
role
to
play
in
in
creating
brand
perception
and
in
contributing
to
our
brand
pillars
of
trusted
credible
and
relevant.
F
So
our
content
needs
to
work
well
for
us
to
achieve
that
brand
reputation,
and
we
want
to
understand
if
it's,
if
it's
doing
that,
so
there
are
a
number
of
things
from
a
content
perspective
that
we
have
begun
to
measure
and
look
at
that
tell
us
whether
our
content
is
being
effective
in
creating
the
outcomes
we
want
for
our
brand.
F
The
first
of
those
is
the
level
of
community
participation,
and
this
is
linked
to
the
measures
that
exist
in
the
community
engagement
team
and
because
there
is
a
target
there
to
achieve
in
terms
of
the
number
of
individual
members
participating
in
our
projects
and
initiative,
and
clearly
content
is
a
key
driver
for
that.
F
We
also
want
to
get
a
better
sense
of
audience,
satisfaction
specifically
around
the
content
and
what
people
feel
about
the
content
and
we've
begun
to
collect
some
data
on
this.
We
are
measuring,
for
example,
the
positive
response
rate
in
our
individual
member
newsletters
and
in
q2
we've
had
a
number
of
people
writing
in
proactively
to
us,
which
is
essentially
what
that
positive
response
rate
means,
whereas
really
we
hadn't.
We
had
nothing
like
that
before.
F
So
any
measure
there
is
is
a
a
bonus
to
us
and
it's
showing
us
that
people
are
appreciate
appreciative
of
the
content
that
they're
now
getting
and
they're
actually
going
out
of
their
way
to
say
so
and
then,
lastly,
the
degree
on
the
amount
of
strategic
content
that
we
carry
through
our
channels,
most
notably
our
website.
F
One
of
the
things
that
the
content
strategy
and
audit
work
that
we
did
last
year
flagged
was
that
there
was
a
significant
portion
up
to
80
of
our
content
across
the
website
and
that's
thousands
of
pages
that
wasn't
always
strategically
connected
to
our
work.
So
we
want
to
reverse
that.
We
want
to
make
sure
that
the
the
vast
majority
of
our
content
on
our
website
is
strategic,
and
that
will
happen
through
a
combination
of
creating
strategic
content
as
well
as
archiving
and
maintaining
that
content.
F
That
is
no
longer
strategic
to
what
we're
doing
and
then
we'll
finish
just
with
a
couple
of
examples
of
of
some
of
this
work
in
action
and
and
how
more
common
content
are
coming
together
to
to
bring
about
these
changes.
You've
heard
christie
mention
the
website.
Refreshes
changes
to
the
navigation
on
the
website,
but
also
changes
to
the
content,
and
this
is
making
a
difference,
it's
being
felt
quite
far
and
wide
at
the
moment.
In
that
we've
really
changed
our
our
language.
F
We've
changed
our
approach
to
a
lot
of
the
information
we
have
in
some
key
places
on
the
website
and
we've
made
it
much
more
audience
friendly.
In
addition,
we're
very
conscious
that
we
need
to
create
content
that
tells
this
the
bigger
story
and
not
just
the
story
of
our
projects,
but
how
those
individual
pieces
of
work
ladder
up
to
the
the
internet
that
we're
trying
to
create
in
terms
of
making
it
bigger
and
making
it
stronger
and
then.
F
Lastly,
there's
an
example
here
about
beginning
to
see
a
return
on
investment
from
the
content
that
those
content
changes
that
we're
making.
One
of
those
is
the
individual
member
newsletter.
F
As
I
say
that
we're
beginning
to
track
we're
tracking
the
response
rates
from
that,
but
also,
ultimately
it's
about
what
people
then
do
with
that
content
and
and
that
return
on
investment
is
really
in
the
translation
of
content
to
action,
because,
ultimately,
it's
the
action
that
we
want
and
there's
a
nice
anecdotal
reference
here
about
someone
who
who
appreciates
receiving
that
content
and
because
of
that
content,
is
now
participating
in
a
meeting
to
help
plan
global
encryption
day.
F
The
second
example
is
again
content
related
in
that
this
person
is,
is
saying
that
they're
proud
to
be
an
internet
society,
member
and
they're,
highlighting
their
to
their
own
network.
The
the
things
that
we
have
done
in
2020
to
create
positive
outcomes
for
the
internet,
and
I
would
encourage
everyone
to
have
a
look
at
that
impact
report
from
2010
20,
because
it's
a
really
great
example
of
the
kind
of
content
that
we
believe
can
drive
our
reputation
and
that
we
need
to
do
more
of
so
content
and
communications
and
marketing.
F
Communications
are
committed
to
continuing
to
work
hand
in
hand
to
increase
our
reputation
in
in
these
ways
and
use
the
power
of
content
and
the
effective,
efficient
use
of
channels
to
do
that.
Christy,
and
I
would
like
to
thank
you
very
much
for
listening
and
we
look
forward
to
talking
to
you
at
the
forthcoming
board
meeting.
A
Thank
you,
so
I
don't
see
any
anyone
responding
saying
that
they
are
interested
in
serving
as
chair,
so
we'll
have
to
break
now.
Oh
wait
before
we
do
that.
I
wonder
whether
ted
would
like
to
say
something
about
about
his
candidacy.
As
the
chair.
H
Thanks
to
each
of
you
for
your
service
on
the
board,
I
look
forward
to
continuing
to
work
with
you
and
I
simply
want
to
let
you
know
that
I
believe
strongly
in
the
mission
of
the
society
and
that
as
chair,
if
you
decide
to
elect
me,
I
will
do
my
best
to
make
sure
that
the
board
is
an
effective
actor
in
helping
the
society
move
forward
on
that
mission.
Thank
you.
A
A
I
No
thank
you
andrew
I'm,
not
interested
as
now
to
serve
as
cheers.
So
I'm
happy
with
that.
A
Great,
thank
you
all
right.
So
now
we
have
to
run
an
election,
which
means
that
we
we
pause
and
all
all
attendees
right
now
who
are
not
voting
members,
not
voting
trustees
or
me
have
to
leave
the
meeting.
So
kevin
will
ask
everybody
to
step
out
of
the
meeting,
who
is
not
a
voting
trustee
and
and
when
he
has
done
that,
I
will
open
the
discussion
among
you
for
anything
you
want
to
say
about
ted
ted
also.
A
All
right
welcome
back
everyone.
The
board
uses
an
online
voting
platform
for
the
elections,
and
kevin
has
configured
the
electronic
ballots
and
sent
them
to
everyone.
So
the
ballots
have
been
distributed
to
the
trustees.
You
should
see
it
in
board
effect.
If
you
do
not
see
it
in
board
effect.
Try
refreshing
your
page.
It's
at
the
very
bottom
of
the
home
page.
C
Sorry
kevin
is.
G
L
G
It
should
appear
at
the
bottom
of
your
your
screen
under
polls
and
george.
If
you
click
on
the
left
hand
side,
it
says.
M
L
G
I
don't
see
individual
polls,
I
just
see
that
we
have
all,
but
one
one
ballot
received
all,
but
one.
L
A
So,
thank
you
very
much
ted
for
your
willingness
to
serve
and
congratulations.
The
vote
is
unanimous.
A
A
The
the
board
is
thankful
and
appreciates
your
willingness
to
serve
and
believes
you
will
do
an
excellent
job,
but
wanted
to
remind
you
that
all
of
the
rest
of
the
trustees
are
here
to
call
upon.
Should
you
need
their
assistance,
so
please
don't
hesitate
to
do
so.
Thank
you
very
much.
H
Thank
you.
Thank
you
both
for
the
confidence
and
taking
up
this
new
role
and
for
the
willingness
to
serve
our
our
next
agenda
item
is,
in
fact
our
next
election.
It
is
the
election
of
the
other
officers.
There
are
two
agenda
items
underneath
that
one
is
the
confirmation
of
the
decision
on
the
board
secretary
rule
and
the
second
is
the
election
of
the
treasurer,
since
the
confirmation
doesn't
require
any
change
to
the
to
the
group
here,
why
don't
we
do
that?
H
First,
as
folks
will
recall,
we
discussed
in
working
board
meetings
the
fact
that
since
illona
has
taken
up
the
role
of
corporate
secretary,
that
having
her
also
take
the
role
of
board
secretary
or
not
appointing
a
separate
board
secretary
would
make
sure
that
the
the
full
set
of
trustees
were
always
able
to
focus
on
the
work
of
the
board
rather
than
stopping
and
taking
notes
and
and
doing
that
sort
of
thing.
Instead,
as
a
result,
we
proposed
not
to
fill
the
role
of
board
secretary
at
this
time.
H
Okay,
seeing
no
issues
with
that,
we'll
we'll
call
that
decision
confirmed
and
now
move
to
the
election
of
the
treasurer.
H
H
G
G
G
H
Thank
you
very
much
laura
for
agreeing
to
serve
in
the
role
and
congratulations
during
the
discussion.
There
was
every
confidence
expressed
in
your
ability
to
do
the
job
and
a
great
deal
of
appreciation
for
your
willingness
to
take
it
on.
Thank
you.
N
Thank
you
for
having
done
it.
Thank
you
to
richard
having
done
last
couple
of
years,
because
I've
had
some
insight
into
how
much
work
lies
ahead.
Thank
you.
H
I
think
the
last
year-
maybe
not
the
last
year
but
the
year
before
that
was
definitely.
H
One
indeed,
so
the
next
item
on
the
agenda
is
appointing
a
liaison
to
the
itf
nominations
committee.
This
one
is
slightly
different
in
that
it
is
a
standard
resolution
rather
than
a
board
effect
poll.
So
first,
the
expression
of
interest
prior
to
that
was
prior
to
this
meeting
was
from
brian
haberman
brian.
Are
you
so
willing
to
serve.
H
I
am:
is
there
anybody
else
who
who
wants
to
throw
their
hat
in
the
ring
at
this
moment.
H
Okay,
the
resolution
reads
resolve
that
the
isaac
board
appoints
brian
haberman,
as
isaac
board
liaison
to
the
itf
nominations
committee
for
the
2021-2022
term
may
ask
for
someone
to
move
the
motion
and
a
second
I
saw
robert
move
and
laura
second,
I
suggest
we
do
this
by
acclimation.
Thank
you
very
much
brian
for
your
willingness
to
serve.
H
The
next
item
on
the
agenda
is
the
annual
appointment
of
committee
chairs
and
members.
The
list
that
you
see
on
the
agenda
was
drawn
from
the
discussions
that
occurred
after
the
the
first
expressions
of
interest.
H
There
were
some
changes
to
the
original
spreadsheet
in
order
to
accommodate
some
of
the
restrictions
on
different
aspects
of
which
committees
can
have
overlapping
membership.
We
can
do
this
in
two
ways.
We
can
either
do
this
committee
by
committee
or
we
can
approve
the
whole.
H
As
gonzalo
has
pointed
out
a
number
of
times.
It
is
somewhat
faster
to
approve
the
whole,
but
we
can
definitely
approve
it.
A
committee
by
committee,
if
there
are
specific
changes
people
would
like
or
if
discussion
needs
to
occur
on
some
committees.
So
the
first
question
is:
would
the
board
like
to
approve
this
by.
H
H
That
okay
hearing,
no
objection
we'll
take
that
way
forward.
So
in
essence,
the
motion
I
would
like
to
hear
is
that
we
move
for
the
appointment
of
the
committee
chairs
and
members
as
listed
in
the
agenda.
Can
I
ask
somebody
to
move
that?
H
I
I
saw
george
first
and
then
brian,
so
george
moves
and
brian
ii
all
in
favor,
please
signify
by
saying
I
I.
K
N
H
Great,
so
we
have
this
by
unanimous
consent.
Thank
you
very
much.
H
As
a
reminder
to
those
who
are
watching
the
the
recording
of
this
or
who
are
observers,
there
are
a
couple
of
committees
in
here,
for
example,
the
elections
committee
and
the
nominations
committee,
for
whom
additional
members
will
be
appointed
later
in
the
year.
But
the
committee
chairs
at
this
point
have
been
appointed
and
they
will
run
the
process
from
from
this
point
on.
H
The
next
item
on
the
agenda
is
the
approval
of
the
minutes
of
the
previous
board
minute
meeting
the
proposed
resolution
there
is
resolved
at
the
minutes
of
the
158th
meeting
of
the
isic
board
of
trustees
held
by
video
conference
on
8th
of
july
2021
are
approved.
Are
there
any
proposed
changes
to
the
minutes.
H
I
saw
brian
first
and
then
richard
in
chat.
Richard
suggests
that
we
use
the
raising
of
hands
as
being
slightly
more
effective
than
I
or
nay.
As
a
result
for
this
one,
I
would
like
everybody
who
is
in
favor
to
please
raise
their
hand.
H
Okay,
let's
move
on
to
the
second
question:
is
there
anybody
who
is
opposed?
Please
raise
your
hand.
J
Sorry
that
I
so
yeah
I
lost
your
voice.
Could
you
please.
H
This
is
the
motion
to
approve
the
minutes
of
the
previous
meeting
and
the
positions
available
to
approve
the
minutes
of
the
previous
meeting,
and
you
can
vote
yes
to
approve.
No,
yes,.
H
In
that
same
vein,
we
have
been
notified
of
a
couple
of
chapters,
the
barbados
chapter
and
the
us
colorado
chapter,
which
have
entered
rejuvenation
status.
H
H
H
This
is
the
moment
in
the
agenda
when
we
acknowledge
receipt
of
that
that
doesn't
bind
this
board
to
act
within
it,
but
it
is
a
formal
notification
that
we
have
received
that
advice
from
the
previous
board.
For
those
of
you,
this
is
the
act
to
their
sin
and
we're
we'll
basically
go
forward
with
this.
H
The
proposed
resolution
is
accept
the
summary
of
agreed
board
action
items
from
the
2021
board
of
trustees
resolved.
The
isaac
board
of
trustees
accepts
the
summary
of
agreed
board
action
items
as
conveyed
by
the
2020-2021
board
of
trustees.
L
Right
a
question
I
I've
been
on
several
boards
in
the
past
and
this
has
never
been
discussed.
I've
never
seen
a
motion
like
this.
It's
it's
always
been
assumed
that
the
new
board
will
will
learn
from
what
the
old
board
has
done
and
then
proceed
with
the
program.
Is
this
a
legal
requirement
on
us?
Is
it
just
something
we
have
done
over
the
years?
I'm
not
sure
you
can
answer
this
immediately,
but
it's,
but
it
is
curious
that
we're
doing
it.
Thank
you.
H
I
can
answer
it
because
I
was
also
curious
and
dug
into
the
history
a
little
bit,
and
it
turns
out
that
this
is
not
a
legal
requirement
per
se.
It's
something
that
started
during
the
previous
ceo's
term,
as
there
were
a
couple
of
occasions
when
there
was
a
very
large
turnover
of
trustees.
H
As
you
know,
given
the
way
our
our
system
works,
we're
always
expecting
a
fair
number
of
trustees
to
be
up
for
re-election
each
time
and
in
cases
where
there's
also
been
a
loss
of
a
trustee
during
the
course
of
a
year,
that
number
can
get
quite
high
if
there's
a
a
large
turnover
in
who
is
elected
or
appointed,
and
as
a
result
of
that,
the
ceo
suggested
and
the
board
at
that
time
agreed
that
it
was
a
good
practice
to
formally
hand
over
this
advice
so
that,
even
if
there
were
a
very
large
turnover
in
trustees,
it
was
then
obvious
to
the
new
trustees
what
the
consensus
of
the
previous
board
had
been,
and
it
has
been
carried
forward
since
kathy's
time.
H
Until
now,
it
does
seem
to
me
a
good
practice,
given
the
way
the
board,
appointments
and
elections
work
here,
to
make
sure
that
there
is
sort
of
a
formal
send
and
receive
here
and
and
that's
the
history
of
it.
H
Thank
you,
okay.
Seeing
no
other
discussion,
I
will
ask
for
a
motion
to
accept
this
summary.
I
saw
maimuna
and
richard
so
once
again,
we'll
do
this
by
raising
hands
all
those
in
favor.
Please
raise
your
hands
now.
H
H
So
the
next
item
on
our
agenda
is
the
recognition
of
outgoing
trustees
to
express
appreciation
to
the
outgoing
trustees
for
service
to
the
board.
There
is
a
formal
resolution
which
states
resolve
that
the
board
thanks,
waleed,
gonzalo
camarillo
john
levine
and
heather
west
for
their
dedication
and
outstanding
service
to
the
internet,
society's
member
of
the
board
of
trustees
and
extends
special
appreciation
to
gonzalo
for
his
leadership
over
the
past
five
years
as
board
chair
and
to
john
for
his
commitment
as
board
secretary
over
the
same
period.
H
I
would
like
to
add
personally
I
I
have
found
working
with
each
of
those
former
trustees,
an
extraordinarily
enriching
experience
and
the
statement
of
this
that
we
thank
them
for
their
dedication
is
not
empty
in
any
way
shape
or
form.
Each
of
them
has
put
in
an
enormous
amount
of
time
and
effort
to
their
service
to
the
board,
especially
john
as
secretary
and
gonzalo
as
chair,
and
I
extend
my
own
personal
and
heartfelt.
Thank
you
in
addition
to
this
resolution.
O
Please
please,
yes,
I
would
like
to
thank
gonzalo
for
his
guidance
on
the
incoming
board
members.
It
has
been
really
helpful
the
the
way
to
unders
his
way,
to
explain
and
for
us
to
understand
how
the
board
works
and
wish
the
best
for
for
john
and
gonzalo
in
the
future,
and
thanks
for
their
service
in
the
board.
M
I
would
agree-
and
you
know
I
think,
some
of
the
things
that
while
he
put
in
his
note,
I
think
we
all
feel
I
mean
everybody's
contributed
enormously
and
even
when
there
were
differences
of
opinion,
everybody
was,
and
it
still
is,
including
the
current
board
members
enormously
good,
will
and
working
together
and
working
through
what
had
been
some
difficult
issues.
But
we
all
got
there
and
I
just
wanna
again
personally
thank
gonzalo
and
john
for
all
of
your
efforts
in
gonzalo
and
his.
M
You
know
incredible
leadership
and
inclusion,
and
you
know
ted.
You
know
you're
the
same
way
so
looking
forward
to
it,
but
thanking
everybody.
H
H
H
Just
I
I
just
want
to
confirm:
we
are
resuming
in
closed
session
or
immediately
in
closed
session.
Is
that
correct?
That
is
correct.
We
will
resume
immediately
in
closed
session
in
order
to
receive
the
pierre
report
very
good
at
15.05
at.
H
Okay,
see
everybody
in
a
few
minutes.
H
Thanks
everybody
for
joining
us
for
this
session
of
the
annual
general
meeting
of
the
isaac
board
of
trustees.
This
is
meeting
number
159.
H
The
purpose
of
this
section
is
to
hear
a
series
of
reports
from
different
community
groups
and
the
first
of
those
is
from
myria
coven.
Before
we
start
is
there
anybody
who
needs
to
declare
a
conflict
of
interest
in
relation
to
any
of
these
reports.
H
Hearing
none
miriam.
Q
Yeah
there
we
go
so
this
is
the
report
from
the
internet
architecture
board.
If
you
just
can
go
to
the
next
slide
immediately.
Oh
yeah,
maybe
full
screen
would
be
helpful.
Q
There
we
are
because
there
are
some
new
people
here.
I
quickly
have
the
slide
just
to
explain
what
the
internet
architecture
board
is.
So
there
are
three
leadership
groups
in
the
ietf.
One
is
the
internet
architecture,
but
the
other
one
is
the
iesg
and
the
lhc
port.
Q
The
iesg
is
more
responsible
for,
let's
say
operations
of
the
working
groups
and
the
and
the
and
this
and
the
rc's
and
the
meetings
and
the
llc
is
more
on
the
administrative
and
financial
side,
and
the
iab
has
another
set
of
tasks
which
is
listed
on
the
slide.
So
we
are
responsible
for
a
bunch
of
process
related
things
like
electing
and
appointing
people
to
certain
positions,
also
having
the
whole
externally
resolved
process
is
something
that
we
manage.
We
are
the
contact
point
for
ayanna.
Q
We
are
the
contact
point
for
icehog
as
well,
and
there's
also
this
a
in
the
iab.
The
architecture
part
where
we
are
a
body
that
has
like
architecture,
oversight
or
what
what
the
ietf
is
doing,
and
that
means
we
try
to
figure
out
if
there
are
any
kind
of
gaps
missing.
If
there
are
any
kind
of
high
level
recommendation
that
might
be
useful
to
the
community-
and
we
do
this
by
organizing
the
workshops,
organizing
ourselves
into
programs-
also
writing
a
couple
of
rcs
from
time
to
time.
Q
Okay,
on
the
next
slide,
you
see
the
current
iab
memories,
so
the
iab
has
12
community
selected
members,
and
on
top
of
that
we
have
also
the
ietf
chair
as
a
member
of
the
iab.
We
have
the
irtf
chair
and
the
iab,
and
we
have
the
rfc
series
editor
or
actually
at
the
moment
it's
the
rfc
project
manager.
It's
a
it's
a
temporary
position
here.
So
that's
us
next
slide.
Q
I
think
he
already
received
the
report
that
we
produce
with
all
the
details
about
what
we
do,
that
we
produce
for
every
itf
meeting,
but
here
is
also
the
link
again.
I
just
want
to
highlight
two
things
we
between
the
last
meeting
and
this
meeting,
we
created
a
new
position
which
is
called
the
liaison
coordinator
position
and
which
is
currently
served
by
tommy,
paulie
and
wes
hariker,
and
this
is
mainly
for
our
internal
organization,
how
we
want
to
handle
and
use
management
in
the
ietf.
Q
However,
if
you
ever
have
any
questions
about
these,
also,
these
are
management.
What
I
actually
want
to
point
you
to
is
this
email
address.
We
have
their
new
email
address,
which
is
liaison
liaison
minus
coordination
at
iab.org.
So
if
you
have
any
questions
feel
free
to
send
something
there,
and
the
other
point
I
want
to
highlight
quickly
is
that
we
recently
published
rfc
1975,
which
is
a
report
of
the
workshop
that
we
had
last
november
on
network
impacts
based
on
the
covet
19
situation.
Q
I
I
reported
a
little
bit
on
this
workshop
already,
the
last
time
I
was
here.
I
guess
so
that's
why
I
wanted
to
just
provide
you
this
link.
If
you
want
to
read
the
whole
report
there:
okay,
let's
go
to
the
next
slide.
Q
Another
thing
I
would
like
to
quickly
mention
to
you
is
also
related
to
this
architecture
over
side
part.
So
what
we
did
recently
is
also
trying
to
focus
more
on
the
technique
and
architectural
work,
and
one
of
the
things
that
we've
been
doing
is
that
we
try
to
reserve
one
of
our
calls
or
usually
weekly
calls
that
we
have
once
per
month.
One
of
these
calls
for
technical
discussions
only,
and
you
can
see
that
we
did
this
for
a
couple
of
weeks
already.
Q
You
can
see
some
of
the
topics
we've
been
discussing
and
we,
our
last
discussion,
was
on
content
moderation.
We
had
two
people
from
isoc
coming
in
giving
us
some
background
information
about
legal
aspects
and
these
kind
of
things,
so
that
was
very
good
and
very
interesting
for
us,
and
I
hope
we
can
do
that
more
often
because
I
think
that's
very
valuable.
Q
So
in
general,
if
you
are
interested
in
any
of
these
calls,
the
ib
calls
are
actually
open
for
observers.
So
you
can
find
the
agenda
on
the
iab
webpage.
You
can
also
find
the
minutes
of
these
calls
in
case.
This
is
something
interesting
for
you.
Q
Yeah
on
the
next
slide,
I
also
want
to
highlight
to
you
our
upcoming
next
workshop,
that
we
are
organizing,
so
we
are
organizing
a
workshop
on
measuring
network
quality
of
for
end
users.
The
workshop
will
be
in
september.
The
submission
deadline
is
in
two
days
on
monday,
so
if
you're
interested
in
this,
you
can
actually
submit
a
position
paper
to
us.
Q
That
just
has
to
be
a
very
short
paper
explaining
your
interest
in
this
topic,
and
we
would
be
able
to
invite
you
to
the
workshop,
but
we
can
also
figure
out
if
you're
really
interested
to
invite
you
without
a
paper,
that's
more
convenient
for
you
so
anyway.
This
is
coming
up
just
for
your
information
and
then
I
have
one
last
slide.
I'm
not
sure
if
this
is
interesting
for
any
of
you,
but
we
are
in
the
in
the
middle
of
a
quite
big
redesigning
effort
regarding
the
rc
editor
model.
Q
I'm
not
sure,
let
me
run
through
the
slide
and
then
we
can
have
questions
anyway,
so
the
itf
in
the
middle
of
redesigning
the
rfc
editor
model,
so
that
is
organized
by
an
ib
program.
But
it's
really
a
community
driven
process
and
the
reason
why
I'm
highlighting
this
here
right
now
is
because
we
made
quite
good
progress
recently.
Q
So
there's
now
a
document
describing
the
basis
of
this
new
model,
and
so,
if
you're
interested
in
this,
then
you
this
is
the
right
point
of
time
to
look
at
this
draft
and
and
read:
what's
what's
going
on
there.
So
the
the
major
change
is
from
the
previous
model,
where
there
was
mainly
the
rc
editor
and
then
also
the
obviously
editor
who
is
like
responsible,
also
for
strategy
and
oversight.
And
then
on
the
other
side,
there
was
the
rrc
production
center,
which
does
all
the
operational
stuff.
Q
We
now
basically
have
two
additional
entities.
One
is
the
the
rfc
series
working
group,
so
this
is
more
organized
like
a
working
group
and
to
get
more
input
to
the
from
the
community
and
more
transparency,
and
that
group
is
now
responsible
for
strategic
questions.
That
group
is
then
supposed
to
also
publish
overseas
about
the
operation
of
the
rc
series
and,
and
these
documents
are
then
by
the
rc
series-
approval
board,
which
is
also
a
new
entity.
We
are
creating,
and
this
board
consists
of
the
stream
managers
and
the
rsc
editor.
Q
So
basically,
what
we
have
here
is
that
the
role
of
the
irc
editor
is
changing
from
you
know,
being
the
one
and
only
deciding
what
strategy
more
to
an
advisory
role
to
the
working
group
and
to
the
board
and
to
the
production
center,
and
that's
already
my
report.
So
if
you
have
any
questions,
let
me
know.
H
Thanks
very
much
for
the
report.
Are
there
any
questions.
O
It's
me
luis
luis,
go
ahead.
Thank
you,
amara
for
the
for
your
presentation.
I
just
read
somewhere
in
the
in
the
report
that
there
was
an
open
meeting
last
29th
of
july,
so
I
know
it
has
been
such
a
short
time
between
now
and
the
29th
of
july.
But
do
you
have
any
insights
about
what?
What
are
the
the
results
of
the
that
open
meeting.
Q
So
this
is
a
thing
that
we
do
for
roughly
a
year
right
now
that
we
have
at
every
itf
meeting.
We
also
have
this
iab
open
meeting,
and
so
that
gives
us
more
time
with
the
community
to
discuss
about
technical
aspects,
and
we
do
a
little
bit
of
reporting
to
the
community
about
our
programs,
our
workshops
and
also
the
documents
we're
working
on
or
the
technical
documents,
not
the
administrative,
boring
stuff.
So
at
this
time
we
reported
back
mainly
on
the
edm
program.
Q
That's
also
something
that
I
did
report
to
you
a
while
ago,
but
you
can
also
find
it
on
the
mib
page
and
also
some
technical
drafts
we're
working
on
right
now.
I
don't
think
I
have
anything
like
there's,
no,
like
big
outcome
out
of
that,
it's
more
like
explaining
these
things
to
the
community
and
getting
input
from
the
community.
What
we
do
there.
R
Let
me
hear
you
I
just
wanted
to
ask:
I
saw
on
one
of
the
other
slides
something
I've
seen
on
slides
for
years
about
the
the
ib
acting
in
some
kind
of
advisory
capacity
to
the
internet
society
like
how
do
you
see
that
relationship
these
days?
It's
been
a
while,
since
I
was
on
iv,
can
you
can
you
just
kind
of
fill
us
in
on
that.
Q
Yeah,
actually,
this
is
also
something
that
we
did
discussed
recently
andrew
came
to
us
and
and
did
us
a
little
bit
of
an
update
about
the
the
plans
and
stretchy
strategy
from
isoc,
so
we're
a
little
bit
more
up
to
date.
There.
Q
I
really
think
we
should
try
to.
You
know
make
the
best
out
of
that
in
the
sense
that
we
try
to
keep
both
sides
up
to
date,
about
what
we're
doing
and
then
utilizing
the
capabilities
we
have
there,
and
one
of
the
things
we
did
recently
is,
for
example,
invited
some
people
from
iceland
about
this
content,
moderation.
Q
That
was
very
valuable
for
us,
and
I
also
discussed
with
karen
that
we
should
like
figure
out
those
things
more
often
on
both
sides
and
just
like
have
a
good
communication
and
and
and
utilize
the
expertise
we
have
on
both
sides.
Q
A
Yeah,
this
is
really
for
the
benefit
of
the
trustees,
but
you
mentioned
karen
in
passing
there
and
and
all
the
trustees
may
not
know
who
you're
referring
to
so
karen
o'donoghue
is
part
of
our
staff
and
she
is
the
liaison
from
the
staff
to
the
iab
formally
remember
that
the
iab
is
actually
an
advisory
committee
to
the
board
to
all
of
you.
A
So
the
formal
relationship
is
is
very
much
like
the
the
the
chapter
advisory
council
and
the
omac,
but
but
we
have
a
staff
function
that
that
provides
that
link,
and
you
know
we
get
regular
feedback
from
her.
I
don't
know
if
it
would
be
useful
to
the
board
to
to
have
a
regular
check-in
with
her.
But
if
that's,
if
that's
something
you
would
like
I'm
happy
to
do
it.
H
Any
other
comments
from
you.
Okay,
thank
you
again
miriam
for
for
the
report
today
and
for
the
the
sending
it
in
early
so
that
the
trustees
could
read
it
in
advance.
I
see
jason
has
joined
us
as
well
and
I
believe
he
is
next.
H
Hi
jason,
how
are
you
doing
today,
I'm
doing
great?
How
are
you
good?
We
have
a
couple
of
new
trustees
who
have
joined
us
since
you
were
last
here
and
that's
brian
and
brian
haberman
and
john
peterson,
who
I
think
you
know
luis.
Do
you
want
to
give
a
quick
introduction
to
jason.
O
S
Sure,
of
course,
yeah
nice
to
meet
the
new
folks.
My
name
is
jason
livinggood.
I
am
chair
of
the
ietf's
llc
board,
so
sort
of
the
administrative
and
legal
oversight
organization
for
the
itf,
and
I
previously
served
on
the
internet
society
board.
So
I'm
very
familiar
with
the
work
that
you're
all
doing
and
I'm
based
on
the
in
the
united
states
on
the
east
coast.
S
Kevin,
do
you
want
me
to
do
the
slides
or
oh
there
we
go
awesome!
Thank
you.
So
what
I'm
going
to
do
is
is
really
just
give
a
summary
of
the
report
that
we
just
presented
at
the
past
ietf
meeting,
which
was
another
online
meeting
just
concluded
yesterday,
in
fact
kevin.
If
you
can
do
the
next
slide,
our
main
sponsor
was
juniper,
so
we
thanked
them
in
the
plenary
and
appreciate
their
financial
support
they're
one
of
our
key
global
supporters.
S
Next
one-
and
I
won't
go
through
all
these-
these
are
kind
of
pro
forma
next
one
next
one
next
one
next
one
next
one.
S
So
our
next
meeting
is
tentatively
scheduled
for
madrid
in
november
of
this
year,
and
we
have
a
meeting
with
the
iesg,
the
internet
engineering
steering
group
next
week
to
make
a
decision
on
whether
or
not
to
proceed
with
an
in-person
meeting
or
a
hybrid
meeting
or
to
have
an
online
meeting
again
and
while
a
final
decision
hasn't
been
made,
I
think
we
can
all.
S
I
think
we
all
assume,
based
on
the
delta
variant
right
now,
that
it's
unlikely
that
we'll
be
able
to
meet
in
person
in
madrid,
and
so,
if
you
go
to
the
next
slide,
one
more
so
looking
ahead,
you
know
the
ietf
for
those
that
aren't
familiar
with.
S
It
has
met
three
times
a
year
in
person
all
around
the
world
and
it
rotates
between
north
america,
where
the
americas,
europe
and
asia-
and
you
know
so
this
one
was
supposed
to
be
in
san
francisco,
but
it
was
held
online,
of
course,
which
is
what
we've
done
since
the
pandemic
began.
S
The
madrid
meeting
looks
unlikely
to
be
possible
to
hold
in
person
but,
like
I
said,
we'll
decide
soon
and
what
we
typically
do
is
we
rebook
those
those
venues
for
the
future,
because
there
was
you
know
a
lot
of
work
typically
done
to
research,
those
locations
and
to
secure
contracts
and
so
on,
and
then
the
march
one
of
next
year
will
be
potentially
in
bangkok
and
then
philadelphia
next
july,
and
I
think
at
this
point
this
is
sort
of
the
biggest
challenge
facing
the
organization
is
determining.
S
Of
course,
you
know,
when
is
it
possible
to
begin
in-person
meetings
and
what
does
that
first-in-person
meeting
look
like
it's
very
likely,
some
sort
of
a
hybrid
meeting
where
you
have
a
substantial
number
of
people
participating
online
while
you
have
some
people
in
person,
and
so
the
the
in
particular
our
volunteer
teams,
like
our
tools
and
noc
teams,
are
spending
a
lot
of
time,
beginning
to
think
about
what
that
looks
like
from
a
technology
standpoint
and
how
to
manage
that
so
that
everyone,
everyone's
participation,
is
more
or
less
an
equal
footing.
S
So
we'll
see
you
know,
this
is
the
biggest
uncertainty,
we're
of
course
not
alone
in
facing
this,
so
we'll
see
see
what
happens
and
our
fingers
are
crossed,
for
you
know
good
developments
in
the
future.
Next
slide,
we
actually
had
some
very
good
attendance
numbers.
1200
people
for
this
meeting,
which
was
above
budget,
was
great
to
see
next
slide.
S
And
we've
got
actually
two
new
hires
on
the
staff:
lee
berkeley
who's,
our
new
director
of
the
development,
so
the
person
hired
to
be
in
charge
of
fundraising
and
kisara.
Who
is
a
software
development
engineer?
We
have
a
huge
amount
of
technical
debt
on
our
different
platforms,
and
so
kisara
is
one
of
the
folks
that's
taking
that
on,
along
with
robert
sparks
and
other
folks.
Next
slide.
S
Next
one-
and
these
are
our
board
members
next
slide,
so
we
publish
all
of
our
meetings
in
advance.
The
one
thing
that's
notable
here,
which
I'll
mention
again
on
the
next
slide,
but
I'll
just
go
into
detail
here
is
typically,
we
have
a
monthly
board
meeting,
but
in
august
we
actually
have
an
additional
meeting,
which
is
our
second
iasa
2
webinar,
and
so
for
folks
that
aren't
familiar
with
what
that
is.
It's
the
it's,
basically,
the
the
administrative
model
or
architecture.
S
If
you
will
for
how
the
ietf
is
run
and
organized
and
overseen,
and
the
version
that
created
the
llc
board
a
few
years
ago
was
called
iasa
2,
because
it
was
the
second
iteration
of
that
model,
and
when
the
that
organization
was
established
in
our
sort
of
formative
documents,
we
committed
to
doing
a
three-year
retrospective
to
basically
go
back
and
review.
Were
we
able
to
achieve
all
the
objectives
that
were
set
forth
when
the
organization
was
envisioned?
Are
there
any
open
issues,
etc?
S
S
So,
since
our
last
meeting
in
march,
our
last
ietf
meeting,
these
are
the
main
things
that
have
been
taking
place.
We
completed
our
second
financial
review
and
audit
got
a
clean
bill
of
health.
The
fiscal
2020.,
that's
great,
as
I
mentioned
we're
in
the
three-year
retrospective
right
now
we
updated
our
swat
pest
assessment,
which
peter
van
rasra
helped
facilitate
so
strength,
weaknesses,
opportunities
and
threats,
political,
economic,
social,
technical.
S
S
So
in
terms
of
budget,
we
are
doing
fairly
well
the
revenue
difference
here.
The
reason
for
that
is
simply
down
to
when
we
recognized
the
revenue
from
isoc,
in
fact
so
sort
of
the
timing
when
that
came-
and
you
know
when
our
budget
was
set.
So
you
know
that
that's
not
something
I
would
really
pay
attention
to
in
terms
of
where
we
stand
and
where
we're
projecting
to
be
towards
end
of
year
in
terms
of
net
income,
you
know
it'll
be
pretty
close
to
a
wash
in
our
budget.
S
S
S
T
The
three-year
retrospective
you
mentioned,
having
a
bunch
of
different
ways
for
people
to
communicate
back
the
feedback.
What's
been,
the
feedback
rate
like.
S
Feedback
rate
is
very,
very,
very
low
at
the
moment,
so
we
are
planning
to
send
some
reminders
via
email
in
the
next
couple
of
weeks,
just
to
try
to
drum
up
a
little
bit
more
feedback.
I
think
part
of
that
is
certainly
you
know
it's
vacation
time
for
many
people.
S
At
the
same
time,
you
know
we
want
to
try
to
elicit
a
little
bit
more
feedback
and
we
posed
in
particular,
I
remember
the
exact
number
of
discussion
items
it
might
have
been
like
three
or
four
or
five
discussion
items
where
we
really
wanted
specific
feedback
from
the
community
and
those
are
the
ones
in
particular
I'll,
be
pushing
hard
again.
U
Cool
thanks
so
jason
george
yeah,
oh,
go
ahead.
George.
L
Okay,
thanks
jason,
just
to
verify
your
fiscal
year
is
january
through
december.
That's
right,
yeah
and-
and
I
noticed
in
your
statement
the
last
slide
that
you
have
about
20
million
dollars
in
reserve.
Right
they
affected.
Is
that
essentially,
that
essentially
your
reserves
portfolio
and
your
investments.
S
Yeah,
it's
reserves
and
endowment
and
things
like
that,
but
yeah
we
want
to
make
sure
we
we've
maintained
and
I
think
it
was
in
the
formation
documents.
I
think
it
was
like
three
years
of
reserves
to
be
able
to
continue
operation.
If
there
was
some
major
interruption,
we
don't
foresee
anything
in
the
you
know
in
the
near
to
medium
term,.
U
Sure
so
jason
live
meetings.
You
have
a
pretty
good
idea
of
how
to
balance
the
cost
and
obviously,
when
you
go
pure
online,
it's
easy
to
equilibrium.
U
S
Yeah
so
the
one
thing
so
jay
who's
our
executive
director,
jd
lee,
has
been.
S
Ams
the
secretariat
on
this-
and
you
know
I
guess
the
good
thing
is
the
hospitality
industry
is
very
flexible
right
now.
You
know
so
that's
that's
a
positive,
but
it
has
been
apparent
in
some
of
the
conversations
that
they're
very
willing
to.
Let
us
reduce
the
meeting
footprint
size
as
needed,
and
you
know
that
will
help
so
that
we
don't
have
you
know
way.
S
You
know
huge
amounts
of
excess
space,
so
there
there
seems
like
there's
a
great
deal
of
flexibility
and
in
particular
it
seems
easy
to
be
able
to
take
an
agreement
if
we
wanted
to
and
move
that
off
into
the
future
and
come
up
with
a
smaller
one.
But
I
think
the
big
big
question
will
be
for
the
next
one,
like
maybe
the
first
hybrid
meeting
is.
S
Is
it
going
to
be-
let's
say
one
location
with,
let's
say
half
of
the
people
and
the
other
half
sort
of
distributed
online,
or
would
there
be
a
notion
of
like
regional
centers
around
the
world
that
people
might
go
to?
I
don't
think
anybody
has
a
really
great
answer
to
that.
The
community
is
doing
a
lot
of
thinking
about
that
and
you
know
we'll
we'll
see
what
happens.
S
I
think
the
other
thing
that
we've
got
to
figure
out
is
what
does
the
fee
structure
potentially
look
like,
because
when
we
have
had
in-person
meetings
entirely
in
person,
it
was
free
for
the
participants,
but
when
we've
gone
entirely
online,
there's
been
a
fee
and
so
we're
we're
going
to
begin
some
sort
of
a
fee
consultation
with
the
community
to
figure
out.
You
know
when
you
have
a
text
and
you
still
have
some
costs
to
defray
and
it's
not
all
met
by
the
in-person
attendance.
S
You
know
what
does
that
look
like
and
when
we
last
did
that
sort
of
consultation
for
online
meetings?
It
was
like
right
before
it
happened
because
of
how
fast
codec
came
out.
So
we
were
hoping
to
have
a
lot
more
time
and
involve
more
community
comment,
but
we'll
see
there's
a
lot
of
open
questions.
U
Just
to
comment
on
that
is
that
yeah
most
people
are
still
figuring
out
corporate
travel
budgets
and
kind
of
conference
budgets
in
advance
too
so
yeah
the
sooner
that
we
can
make
some
kind
of
stab
at
what
we're
going
to
do.
I
suspect
that's
probably
good,
to
share.
S
Yeah,
that's
a
good
point
and
you
know
it's
the
other
sort
of
complicating
factor
here
because,
as
an
example,
we
were
speaking
with
some
of
the
folks
from
our
sponsor
for
the
madrid
meeting
and
they
said,
even
if
you
held
the
meeting
here
like
we're,
not
allowed
to
travel
and
we
don't
have
travel
budget.
So
you
know
it
will
be
certainly
complicated.
H
A
quick
follow-up
to
to
that.
I
know
that
in
the
first
couple
of
times
there
were
there
were
fee
waivers
offered
for
people
who
couldn't
afford
the
remote.
Those
were
sponsored
are
those.
Do
you
continue
to
find
sponsors
for
that.
S
O
Louise,
yes,
have
you
considered
the
possibility
that
if
you
go
back
or
we
go
back
to
online
or
face-to-face
sessions
and
then
because
of
the
advancement
of
the
pandemic
around
the
world,
the
the
the
next
place
cannot
be
held
in
person?
Would
it
change
a
lot,
the
the
plans
to
go
back
and
forth
from
online
to
presidential.
S
That's
a
good
good
question.
I
don't
think
so.
I
think
we
are
at
this
point
so
used
to
all
the
uncertainty
here
and
able
to
sort
of
you
know
quickly,
pivot,
to
make
changes
in
the
meeting
plans
that
I
think
will
be
okay
and
we
know
how
to
do
online
and
we
know
how
to
do
in
person
and
we'll
learn
soon
how
to
do
a
hybrid
meeting.
So
I
think
once
those
three
things
are,
you
know,
might
be
a
rotation
you
know
depending
upon
what
part
of
the
world
and
where.
N
S
Virus
is
so
we'll
see,
but
I
think
I
think
we'll
be
okay
with
that.
H
Thank
you
jason
for
for
the
report
and
for
the
conversation
afterwards,
we
look
forward
to
continue
working
with
you
thanks
again.
Thanks
very
much
take
care.
Glenn
welcome
you!
You
are
up
next
just
to
give
a
quick
introduction.
I
I
think
you
know
john
peterson
and
brian
haberman
from
from
the
itf,
but
muhammad,
would
you
like
to
introduce
yourself
to
glenn.
H
If
you
could
go
ahead
with
the
your
introduction
in
lapor.
V
Sure
so
I'm
glendeen
I
work
for
comcast
nbc
universal
in
my
day
job
in
my
off
time.
I'm
the
chair
of
the
itf
trust,
and
if
I
can
get
my
slides
put
up
kevin,
you
got
those
slides.
V
So
you
know
it's
interesting,
as
ted
says,
I
recognize
a
few
of
the
faces.
I
also
recognize
a
few
faces
have
either
been
itf
trustees
or
our
current
iftf
trustees
such
as
john,
so
some
of
this
will
be
material.
Some
of
you
have
heard
before,
and
some
of
this
has
been
to
you.
Some
of
you
helped
put
together
at
some
point
in
your
relationship
with
the
ittf
trust,
but
next
slide.
Please.
V
So
currently,
there
are
five
trustees
when
the
itf
spot
off
and
created
the
itf
llc
that
jason
just
talked
about.
V
One
of
the
things
we
had
to
change
was
that
in
the
past
the
old
committee,
the
the
iaoc
which
oversaw
the
administrative
portions
of
the
ietf,
one
of
the
things
that
that
rule
got
you
if
you
were
on
the
ioc,
was
that
you
became
eligible
to
become
an
itf
trustee
and
when
we
spun
off
the
llc
and
created
that
whole
thing
and
and
blew
up
the
ioc
and
ended
it,
we
had
to
create
a
new
process
for
selecting
trustees
and
we
had
to
figure
out
what
does
the
trustee
need
to
be
so
far
that
involved
changing?
V
You
know
the
the
definition
of
membership
authorized
or
an
ability
for
itf
trustees
so
that
they
no
longer
had
to
be
ioc
members,
since
the
ioc
no
longer
existed,
but
also
part
of
it
involved.
Well,
you
know
who
selects
trustees
and
where
they
come
from,
so
how
it's
done
today
is
we
get
three
selected
by
the
itf
nom
com?
V
We
have
one
selected
by
the
its
iesg
and
we
have
one
selected
by
yourselves,
and
so
that
brings
us
together
with
five
people.
I'm
the
chair,
kathleen
moriarty
is
the
treasurer
joe
halpern,
john
levine,
and
stefan
are
round
out
the
other
five
trustees
all
together
and
together.
What
our
mission
is
is
to
manage
ip
for
the
ietf
and
the
broader
community
on
the
internet.
Next
slide,
please.
V
V
If
there
are
copyrights
for
other
materials
or
copyright
related
discussions
that
need
to
take
place,
we
also
do
that.
So,
for
instance,
the
protocol
parameter
registers
that
are
registries
that
are
up
on
iana
are
something
that
the
itf
trust
provides
sort
of
ip
oversight
over
for
the
materials
that
come
into
that
primarily
from
the
itf,
but
they
can
come
into
it
from
other
places.
V
But
we
we
look
at
that
and
ask
think
you
know:
how
is
that
being
managed?
Is
it
being
managed
with
the
intent
of
the
community?
Part
of
the
intent
of
the
community
for
ip
around
here
is
not
to
lock
it
up
and
make
it
inaccessible,
but
in
fact,
to
make
it
accessible
make
it
easy
for
the
broad
internet
to
make
use
of,
but
also
at
the
same
time,
protect
because
if
we
just
let
some
of
these
things
said,
we
don't
care,
they're
free,
do
whatever
you
want.
V
We
could
get
in
situations
where
somebody
might
take
something
that
we've
created
as
a
community,
extend
it
and
then
lock
it
away
from
us
as
a
community
to
prevent
us
from
even
using
it.
So
we
we
defend
the
ip
while
keeping
the
sort
of
general
principle.
Let's
make
this
easy
to
use
and
accessible,
and
so
we
navigate
the
legal
structures
of
ip
and
that's
copyrights,
trademarks,
but
not
patents
around
the
world
and
we
protect
it
on
the
behalf
of
the
community.
We
also
do
this,
as
I
say,
for
iana.
V
We
also
do
for
icann,
so
if
the
icann,
it
department,
for
instance,
wants
to
make
changes
to
the
domains
for
icann,
one
of
the
things
that
the
trust
does
is
we
actually
provide
a
checkpoint
where
they
have
to
go
and
say
we
want
to
make
the
following
change.
The
trustees
themselves
actually
are
in
the
role
of
approving
those
changes,
and
so
we
provide
a
sort
of
a
checkpoint
to
make
sure
that
you
know
unwanted
changes
are
getting
made.
Does
that
make
sense?
V
We
also
do
some
software
stuff,
ietf
tools,
the
itv
yang,
catalog
and
recently
we've
entered
an
agreement
with
the
itf
llc
when
they
got
spun
up
and
created,
they
started
creating
an
ip
as
a
legal
entity,
and
the
question
came
up
well
who
owns
and
manages
the
ip?
Well,
the
the
llc
does
a
lot
of
things.
You
know
they
manage
big
budgets.
They
work
on
the
meetings
they
work
on
fundraising
for
the
itf
we
said.
Well,
the
trust
does
that
for
everybody
else.
V
Why
don't
we
do
that
for
the
itf
llc,
and
so
we
just
recently
entered
an
agreement
where
the
llc
transferred
the
ipa
had
been
created.
Things
like
badges
for
quick
and
other
things
transferred
over
the
trust
for
our
management,
and
then
we
sub-license
it
back
and
say
hey
this
is
yours,
we'll
protect
it,
but
you
go
off
and
use
it.
However,
you
like,
and
you
can
even
sub-license
it
to
other
people,
and
if
you
have
problems
you
need
somebody
to
send
nasty
letters
and
you
know
somebody's
doing
something.
V
V
So
this
will
come
up
in
a
couple
slides.
Why
I'm
explaining
our
trust
structure,
we
are
currently
a
virginia
commonwealth
trust
and
we're
independent
of
the
ietf
we're
independent
of
isoc.
That
is
for
historic
reasons.
When
we
were
originally
spot
up.
There
was
a
desire
by
members
of
the
community
who
owned
a
lot
of
ips
themselves
to
figure
out.
Where
is
a
nice
neutral
place
to
house
and
protect
this
ip,
and
so
they
spun
up
the
itf
trust.
V
If
you
spun
it
up
today,
you
might
not
have
called
it
the
itf
trust
you
might
simply
have
called
it
like.
You
know
the
big
internet
ip
protector
for
the
internet
community.
I
don't
know
something
else
because
sometimes
just
called
the
ietf
trust
gets
a
little
confusing.
It
makes
people
think
we
just
do
its
stuff.
We
don't
just
do
I
test.
If
we
do
more
and
you
can
see
there,
we
have
a
website
trustee.itf.org,
as
I
covered
there's
five
trustees
trustees
themselves
are
not
lawyers;
typically,
they
don't
have
to
be
lawyers.
V
If
you
are
a
lawyer,
you
can
still
be
a
trustee.
We
don't
hold
that
against
you,
but
the
role
of
trustees
is
instead
of
just
hands
over
to
a
a
law
firm
or
a
legal
group.
The
you
know,
if
you
did,
that
you
might
end
up
with
capture
from
one
particular
legal
viewpoint.
They
may
not
represent
the
community
so
by
having
five
trustees.
That
sort
of
guide
this
and
listen
to
the
community,
engage
with
the
community
and
then
represent
the
community's
interests
and
with
dialogue
with
the
community.
V
When
we
want
to
make
changes,
we
provide
that
sort
of
community
balance,
just
like
the
yourselves
provide
that
balance
for
isoc
and
the
llc
board
provides
that
for
the
itf
llc
and
the
itif
community
we're
small.
We
have
a
small
budget,
it's
around
100
000,
most
that
we
actually
spend
on
support
lawyers
and
things
like
registrations.
We
have
services
that
will
monitor
domains
to
see
if
they
change,
but
we're
very
small,
and
we
try
to
have
a
diversity
of
funding.
We
get
a
lot
of
our
funding
from
the
ietf
in
the
past.
V
It
was
from,
but
we
also
get
contributions
in
the
past
from
google.
Nbc
10
have
contributed
and
we
continue
to
look
for
places
where
it
makes
sense
for
us
to
do
outreach
and
seek
small
contributions.
We
do
not
want
to
be
build
a
big
war
chest,
that's
not
ours.
We
just
want
enough
really
to
cover
our
operating
costs
and
have
a
little
bit
of
reserve
in
the
bank
in
case
something
goes
bump
in
the
night
next
slide,
please.
V
So
what
have
we
been
doing?
Well,
I
mentioned
the
itf
llc
ipa
r
transfer,
so
we
took
over
some
stuff
from
them
and
then
licensed
it
back.
We've
been
working
on
the
ia
parameters
registry.
It
turns
out
that
while
the
stuff
there
is
intended
to
be
easily
accessible
without
additional
controls,
in
fact
much
of
it
isn't
subject
to
copyright
because
of
the
way
copyright
laws
shake
out.
V
It's
confusing
and
we've
had
questions
come
in
for
our
adopters
and
users
of
that
stuff.
Wanting
clarification.
So
we
did
a
consultation
with
the
itf
and
said
you
know.
We
want
to
officially
declare
this
stuff
to
be
much
more
open
and
here's
how
we're
going
to
go
about
doing
the
itf.
What
jen
said
sounds
great.
We
continue
to
work
with
icann
to
get
the
right
balance,
we're
working
with
icann
and
ayanna
the
legal
staff
over
there
to
make
sure
the
way
we
do.
V
This
expresses
the
intent
correctly
and
doesn't
start
infringing
upon
anybody
else's
stuff,
like
I
triple
e's
that
are
also
in
the
I
like
in
a
registry.
So
it's
a
little
bit
complicated
we're
getting
there
it's
a
slow
process.
Sometimes
you
can
get
extra
slow
when
you
deal
with
lawyers,
but
that's
life,
that's
what
we
do.
We
also
protect.
You
know,
in
addition,
copyrights,
logos,
trademarks.
So,
like
the
itf
logo,
we
are
a
fashion,
consulting
place.
We
get
to
approve
itf
t-shirts
and
the
primary
purpose.
V
There
is
that
we
don't
want
people
taking
the
itf
artwork
and
the
logo
and
creating
something
brand
new,
and
that
is
a
hybrid
that
they
might
be
driven
to
work
that
they
might
be
part
of,
and
so
we
take
a
look
at
the
shirts
and
make
sure
that
the
shirts
themselves
are.
You
know
conforming
to
the
usage
rules
around
those
logos
and
those
marks
next
slide.
Please
we're
almost
done
so
what's
going
on
in
2021.
V
Well,
one
of
the
big
things
we're
talking
about
is:
do
we
need
to
restructure
the
trust
from
the
current
registration
in
virginia
to
something
else?
It
wouldn't
necessarily
be
an
llc.
I
put
that
on
here.
So
it's
let
people
understand
where
we're
thinking
the
direction
would
be.
The
idea
here
is
that
when
this
was
created
it
it
made
sense
to
a
lot
of
people
that
it
become
a
trust.
V
The
way
it
was
registered
as
time's
gone
has
gone
on,
that
sort
of
has
not
become
the
best
practice
in
the
legal
community
and
one
of
the
things
that's
showing
up
is
things
like
when
we
as
trustees.
You
know
we're
personally
on
on
the
on
the
list
for
people
that
could
potentially
be
sued
for
these
marks
and
for
these
registrations
and
for
bad
actions.
So
we
carry
insurance
on
ourselves.
V
Well,
we
have
trouble
now
increasing
that
amount
of
insurance,
because
we're
a
trust
and
the
insurance
companies
look
at
us
and
go
that
doesn't
seem
right.
That
just
doesn't
make
sense
that
you
guys
would
be
that
structure.
We're
not
going
to
write
you
any
additional
insurance,
we're
getting
insurance,
but
we're
not
going
to
increase
the
amount,
and
so
one
of
the
things
we're
right
up
against
is
well.
How
do
we
do
that?
Well,
maybe
one
of
the
things
we
need
to
look
at
is
restructuring
ourselves
legally
still
do
all
the
same
functions.
V
Nothing
else
would
change
in
that
regard,
but
just
how
we're
registered
as
a
legal
entity
so
that
when
we
interact
with
these
other
parties,
we
look
like
they
expect
us
to
look
like
and
we
follow
sort
of
legal
best
practice.
As
of
today
for
how
we're
registered
and
structured-
and
I
I
emphasize
that,
because
sometimes
people
get
a
little
freaked
out-
we
say
that
we're
not
trying
to
change
the
trust,
we're
not
trying
to
add
anybody
new
and
we're
not
trying
to
expand
our
scope.
V
It
would
just
be
a
sort
of
almost
a
clerical
level,
legal
registration
change
of
how
we're
structured
as
legal
entity.
So
next
slide
please.
This
is
how
you
can
reach
us.
You
can
mail
us
at
the
trustees.
You
can
go
to
the
website.
We
have
stuff
there
to
contact
us
or
you
can
talk
to
john
levine
who's.
Also
a
trustee
and
he's
one
of
you
or
you
can
email
me
we're
very
friendly
people
and
with
that
any
questions.
P
Hi
glenn
just
for
clarification.
If
we,
if
we
reorganize
we'll
reorganize
as
a
nonprofit
corporation,
it
turns
out
there's
no
such
thing
as
a
non-profit
llc
but,
as
you
said,
it's
just
paperwork
and
the
actual
operation
and
the
actual
trustees
and
the
people
we
talk
to
and
the
things
we
do
would
all
be
the
same.
It
would
just
it
would
end
up
saving
a
fair
amount
of
money,
because
our
insurance
agent
tells
us
that
it's
practically
impossible
to
get
to
get
the
kind
of
insurance.
V
And
allowed,
of
course,
we're
not
gonna
we're
gonna
go
off
and
do
this.
You
know
friday
night,
one
time
in
a
back
alley.
We're
gonna
do
a
consultation
with
the
community
and
say
this
is
what
we're
planning
to
do.
Here's,
why
we're
doing
it?
Let's
get
your
input,
let's
talk
about
what
makes
sense,
and
then
we
would
act.
H
Please
so
let
me
just
let
me
just
ask
very
quickly:
I'm
sorry
ted
I
didn't
mean
to
interrupt
if
you
want
luis,
if
you
need
to
talk,
go
ahead.
O
Okay,
mine
was
just
a
quick
question
to
the
there
is
this
worry
about
the
registration
of
the
marks
or
the
trademarks
in
around
the
world,
but
the
there
is
some
protection
from
wipo
right.
V
Well,
of
course,
we
follow,
we
become
subject
to
wipo
and
also
the
burns
convention
for
copyright.
So
all
those
things
we
do
follow
and
we
are
protected
by,
but
you
have
to
execute
within
the
framework
of
those
legal
structures
so,
for
instance,
trademarks.
Well,
one
thing
you
have
to
do
is
you
have
to
register
it,
and
then
next
thing
you
have
to
do
is
of
course
protect
it
and
protection
is,
is
where
we
actually,
you
know,
observe
if
we
discover
somebody
say,
for
instance,
using
the
itf
logo
on
a
product.
V
Let's
say
somebody
decided
to
make
a
router
and
they
said.
Oh,
this
is
an
officially
itf
branded
router
product.
Well,
that's
an
example.
Where
we
go
have
a
conversation
say
he
can't
do
that,
like
that's,
not
allowed,
and
please
stop
doing
that
and
so
and
we'll
see
where.
If
we
had
to
go
to
you
know
court.
We
of
course
do
that
if
we
needed
to,
but
usually
these
things
resolve
themselves
with
letters
and
lawyers
yelling
at
each
other,
a
little
bit.
V
Well,
I
I've
only
been
around
for
about
five
years.
Unfortunately,
during
that
five
year
time
we
have
not
been
sued
and
we
haven't,
we
haven't
had
to
pursue
anybody
aggressively.
We
do
get
requests
like
you
know,
for
instance,
I
would
like
to
use
these
materials
in
the
following
way.
We
do
get
those
requests
you
know
periodically
throughout
the
year
we,
the
trustees,
will
take
a
look
at
them
and
we
will
evaluate
them
if
they
make
sense
and
they're
within
the
community's
intent,
and
they
don't
weaken
our
our
protections.
V
We
will
say
sure,
go
ahead
and
a
really
good
example.
That
is,
if
you
know,
according
to
the
current
rules
the
itf
puts
out
and
the
trusts
manages
for
use
of
an
rfc.
For
instance,
if
you
use
the
entire
rfc
without
modification,
without
cutting
it
up
and
well
taking
snippets
out
just
show
the
rfc
as
it
is.
You
don't
need
to
talk
to
us.
V
You
can
just
go
ahead
and
do
that
we've
already
pre-approved
that
I
thought
the
other
hand
you
wanted
to
take
a
few
lines
out
of
the
rfc
and
put
it
in
your
book
and
then
you
know,
do
something
else
and
take
a
few
other
lines
and
then
maybe
add
some
of
your
own
special
sauce
around
that
rfc
and
how
it's
said
to
do
things
and
said.
Well,
this
is
still
really
the
rfc.
No,
you
can't
do
that.
V
We
don't
allow
you
to
take
little
snippets
and
piecemeal
apart
into
new
structures,
because
there
are
a
lot
of
bad
things
that
come
from
that
and
not
the
least
of
which
is
confusion
over
the
specification
itself.
If
you
have
people
that
could
like
sort
of
do
a
hybrid
specification
with
ours
and
then
theirs
mixed
in
together
and
people
couldn't
tell
them
apart
and
that
would
weaken
overall
the
rfc
itself
because
then
which
one's
the
right
rfc
it
would
confuse
people.
So
that's
why
we
protect
these
things.
H
Yeah,
so
I
I
just
wanted
to
say
I'm
glad
that
john
asked
the
question
about
llc
or
or
did
the
clarification
on
llc's
versus
non-profit
corporation,
because
I,
when
I
was
general
counsel,
the
wikimedia
foundation,
which
was
you
know,
501c3
nonprofit.
We
had
a
similar
set
of
problems
with
our
marks.
H
We
had
trademarks
and
although
the
intellectual
property
of
the
wikipedia
and
the
other
wikimedia
projects
was
freely
licensed,
we
had
to
protect
the
marks
so
that
people
knew
when
they
saw
the
mark
that
the
content
associated
with
it
was
free,
and
I
think
you
have
a
similar
situation
with
regard
to
the
rfc.
It's
where
you
have
to
invoke
your
trademarks
to
make
sure
that
there's
not
misidentification
of
something
as
an
rfc.
That
is
not
an
rfc
and
and
that's
a
hard
balance
to
to
strike,
but
but
but
we
were
able
to
do
it.
H
So
I
so
I'm
sorry
that
this
is
maybe
turned
into
more
of
a
comment
than
a
question
because
actually,
between
john
and
luis,
I
have
heard
my
questions
answered.
But
I
do
respect
what
you're
doing,
and
I
help
you
find
some
comfort
in
the
fact
that
I
at
least
recognize
you
know
what
what
what
you're
doing
with
the
mix
of
intellectual
property
protection
and
providing
resources
freely
to
the
larger
community.
V
H
V
Right
now,
these
people
who
actually
own
all
these
trademarks,
are
actually
john
myself
and
the
other
three
trustees.
We
are
personally
the
owners
of
these
marks
that
I've
I've
joked
a
few
times
and
said:
don't
piss
us
off
we'll
go
off
and
create
our
own
itf,
because
we
could,
because
we
own
the
trade
marks
so,
but
we
won't
do
that.
Don't
worry,
I'm
glad
to
hear
that,
but
we'll
track
you
and
you
see
if.
V
P
V
So
and
well,
there's
a
third
one,
john,
and
that
is
when
we
get
a
new
trustee.
We
have
to
currently
we
hand
them
a
document
which
is
here
sign
your
life
away
and
by
the
way
we
should
tell
you
there's
a
lot
of
risk
involved
while
you're
about
to
sign,
but
don't
worry,
we
carry
a
lot
of
insurance
for
you,
and
so
when
we
do
that
new
structure,
the
hope
is
that
that
document
becomes
a
lot
less
risky
for
the
new
trustees
to
sign.
H
V
H
Okay,
that
brings
us
to
the
end
of
the
community
and
working
group
chairs
section.
For
now
we
do
have
one
additional
one
in
tomorrow's
sessions
when
the
governance
reform
working
group
will
report.
But
this
brings
us
now
to
the
president
and
ceo
reports.
Obviously
these
were
all
distributed
and
the
videos
were
distributed
some
time
ago.
So
I
presume
andrew.
Do
you
want
to
go
straight
to
questions,
or
is
there
a
slide
you
you
want
to
have
up.
A
No,
I
I
don't
have
I
mean
I
assume
that
everybody
has
looked
at
that
presentation
and
doesn't
need
me
to
run
through
it
again.
I've
noted
that
there's
been
a
number
of
questions
as
well
on
the
mailing
list.
I
hope
that
you
know
things
that
were
received
there,
that
anything
that
I've
answered
has
been
the
answer
to
people's
satisfaction,
but
I'm
happy
to
take
any
questions.
People
have.
H
N
Hi
andrew
sorry,
I
asked
the
question
a
bit
late,
which
was
it
looks
like
we're
doing
really
well
on
a
lot
of
the
targets
in
the
action
plan,
and
I
was
curious
whether
in
the
past
we
had
revised
those
targets
upward
at
media.
You
know,
if
we're
doing
so.
Well,
then,
let's,
let's
set
them
a
little
higher.
While
we
can.
A
So
the
as
a
general
rule,
I
don't
like
to
move
goal
posts
once
the
game
has
started,
so
I
think
our
our
plan
has
been
actually
that
we
keep
the
targets
where
they
are
in
the
current
year,
but
we
take
this
into
account
for
on
the
setting
of
future
targets.
A
I
I
will
note
that
historically,
the
internet
society
didn't
always
have
a
superb
history
of
of
tracking
these
things
terribly
well
so
they're,
the
the
the
practice
of
you
know,
sort
of
setting
explicit
targets,
and
so
on
is
one
that
the
staff
didn't
really
have
historically
and
so
we've.
You
know,
we've
had
to
learn
a
little
bit
about
about
setting
these
things
correctly
and
so
on.
A
So
you
know,
I
think
next
year's
will
be
probably
a
little
more
accurate,
but
I
will
point
out
that,
for
instance,
we've
also
gotten
better
on
you
know,
making
budgets
that
we
actually
stick
to.
So
on
the
whole,
I
think
that
this
exercise
is
a
good
one
and
that's
part
of
the
reason
that
I
don't
like
to
like
to
move
the
numbers
around.
While
the
year
is
going
on.
H
Thank
you
richard.
K
Thanks
so
andrew,
as
laura
pointed
out,
a
lot
of
stuff
is
going
really
well
on
stuff.
That's
not
already
achieved
seems
to
be
well
in
progress.
I
kind
of
wanted
to
ask
the
reverse
question:
where
do
you
think
the
biggest
kind
of
risk
points
are
for
us
in
the
in
the
remainder
of
theater.
A
Well,
I
mean
one
thing,
of
course,
is
that
the
the
the
financial
numbers,
particularly
with
respect
to
org
members,
are
not
all
that
we
would
hope
and
that's
an
area
where
you
know
we
we're
still
struggling
a
little
bit
one
of
the
things
that
I've
tried
to
point
out
to
to
the
staff
more
than
once,
because
you
know
people
are
sometimes
a
little
unhappy
about
this.
The
the
the
thing
about
particularly
large
corporations
that
you
know
are
some
of
the
ones
that
we've
lost
is.
A
Is
they
don't
turn
real
quickly
right?
So
so
the
problem
is
that
it
took
a
while
for
some
of
them
to
leave
and
and
then
they
realized.
Oh
actually,
you
know
we're
not
getting
what
we
need
out
of
the
internet
society,
so
it
will
take
us
time
to
to
win
those
people
back,
and
so
that's
one
of
the
risks
that
that
there's
more
of
this
softness
that
we
haven't
really
fully
understood.
So
I
think
that
that's
a
big
risk.
There
remains
obviously
just
operational
risk
from
the
from
the
realities
of
cobit.
A
I
mean
we
don't
you
know,
we
don't
know
what
else.
What
else
could
happen
it
feels
like
2020
is
still
going
on
in
some
ways
and
and
that
it's
a
gift
that
keeps
on
giving.
So
I
think
that
you
know
that
that
remains
a
a
very
serious
risk
and,
more
generally
there
is
this
enormous
risk
I
think
going
on,
for
the
very
you
know,
nature
the
very
meaning
of
the
internet
society,
and
that
is
that
the
public
discourse
has
turned
against
the
internet
to
a
large
extent.
A
I
think
that
what
we
see
is
is
you
know,
certainly
when
I,
when
I
first
got
connected
to
the
internet,
I
mean,
if
you
asked
anybody
at
the
time
you
know.
Do
you
want
an
intricate
internet
connection?
Everybody
would
have
been
enthusiastically.
Yes,
that's
a
great
idea.
I
love
the
internet,
it's
fantastic,
you
know
just
just
on
thursday,
I
guess
it
was.
The
canadian
government
brought
out
this
plan
for
what
they're
going
to
do
about
online
online
arms
and
their
plan
is
basically
well
we're
gonna
we're
gonna
create
a
czar.
A
That's
gonna
like
decide
what
you
know.
What
good
speech
on
the
internet
is.
Like
I
mean
this,
is
you
know
we
no
longer
have
to
worry
about
totalitarian
governments
who
don't
like
the
internet,
because
you
know
democratic
governments
that
have
been
long
in
support
of
it
have
now
kind
of
turned
against
it,
and
I
think
that
that's
a
sort
of
existential
risk
for
you
know
for
the
internet
society.
I
think
that's
the
thing
that
really
keeps
me
up
at
night.
U
U
Yeah,
so
I
was
going
through
the
renewals
and
having
gone
through
this
with
other
non-profits.
Also
of
the.
How
do
you
get
people
to
renew
one
of
the
things
was
that
there
were
a
fair
number
of
these
fail
to
renewals,
where
we
simply
no
longer
had
where
your
renewal
people
had
no
longer
anyone
to
talk
to
at
those
organizations.
U
Do
we
do
any
form
of
vaguely
linkedin
like
sharing
of,
I
know
somebody
at
or
does
anybody
on
the
board,
because
I
know
that
with
investment
and
vcs,
one
of
the
values
they
bring
in
is
who
they
know,
and
so
we
used
to
get
in
the
habit
of
asking
the
board.
Do
you
have
a
contact
with
this
customer
that
can
help
us
get
it
in?
Are
we
doing
anything
like
that.
A
We
do
yes,
but
there
is
a
a
deeper
problem
hiding
underneath
this,
which
is
a
lot
of
our
a
lot
of
our
organizational
sorry.
A
We've
stopped
using
organizational
we're
going
to
use
organization
a
lot
of
our
organization
members
have
we,
we
have
different
kinds
of
organization
members
and
some
of
them
really
are
members
as
organizations,
but
us
a
chunk
of
them
are
really
you
know,
kind
of
individual
members
who
happen
to
be
employed
by
somebody
and
when
the
person
goes,
the
the
interest
of
the
organization
wanes
as
well,
and
what
we
need
to
do-
and
this
is,
I
think,
what
the
team
is
working
very
hard
on
is-
is
to
provide
more
general
value
for
organization
members,
so
that
the
organization
sees
a
an
organization
reason
to
be
involved
with
the
internet
society,
and
I
I
I
think
we're
getting
better
at
it.
A
I
don't
think
we've
got
all
the
way
there
yet,
but
I
I
believe
that
we're
we're
headed
in
the
right
direction,
because
the
the
team
has
started
thinking
in
those
terms
and
we've
got.
We've
had
some
changes
in
the
staff
that
have
really
been
addressing
that.
U
Yeah
value
propositions
that
translate
to
dollars,
which
is
really
what
gets
them
up
the
chain
at
corporations,
is
a
challenge
good
to
hear
that
you're
working
on
that
thanks.
H
Maybe
you
could
walk
us
through
what
the
advantages
and
disadvantages
were
from
the
perspective
of
manners
and
and
what
we,
as
the
board
might
end
up
having
to
decide
about
that.
If
anything,.
A
Well,
you'll
definitely
have
to
decide
something
in
the
event
that
it
is
within
the
within
our
own
organization.
A
The
one
of
the
questions
really
boils
down
to
a
question
of
like
how
much
organization
are
they
going
to
want
and
because
of
the
because
of
the
way
that,
because
of
the
way,
the
the
participants
and
manners
are
working
with
one
another,
it
might
be
that
they
actually
need
to
that.
They
actually
need
essentially
a
lobbying
organization.
A
You
know
an
industrial
association
of
some
kind
and
if
that's
the
case,
then
probably
they
need
to
be
a
standalone
organization.
We've
got
to
spin
them
out
fully
and
they
they're
not
part
of
the
internet
society.
A
The
the
problem
is
that
a
lot
of
the
participants
like
the
link
to
the
internet
society
would
like
to
stay
somehow
inside
the
internet
society,
and
so
they've
they've
looked
at
the
ietf
model
as
one
that
you
know
seems
valuable,
and
so
I
think
the
community
is
still
discussing
this.
I
think
that's
the
the
real
critical
thing,
not
everybody.
A
I
I
don't
think
that
there's
a
total
consensus
on
this
and-
and
there
may
be
some
stratification
among
the
among
the
participants-
that
is
you
know,
smaller
operations
are
more
keen
to
be
sort
of
within
the
internet.
Society
and
very
large
operators
are
are
much
more
likely
to
you
know
to
want
to
join
an
industry
association
of
some
kind
because
they
they
have.
You
know
they
have
different
sort
of
mental
models
for
the
for
the
organizations
who
are
part
of
it.
A
So
I
don't
I
mean
I
don't
I
don't
know
what
how
this
is
gonna
sort
itself
out.
It
really
is
something
that
we're
trying
to
facilitate
within
the
community.
So
I
can't
really,
I
can't
really
say
which
way
it's
likely
to
likely
fall.
A
Well,
I
mean
the
idea
is
that
this
is
supposed
to
start
taking
effect
next
year,
so
they,
you
know
kind
of
got
to
get
it
together.
My
understanding
is
that
the
the
conversation
is
drawing
to
a
close
and
that
they're
going
to
probably
be
making
a
a
recommendation
sometime
in
september
of
their
votes.
H
R
I
need
my
first
time
using
the
raise
hand
tool
in
this,
so
since
nobody
else
wants
to
dive
in
on
this
one,
I
guess
I
want
to
go
back
to
your
existential
threat
andrew
because
I
agree
with
you
deeply
actually,
and
I
guess
my
question
is:
what's
the
plan
like
if,
if,
if
that's
the
biggest
threat
like
you
know,
where
is
there
any
traction
to
get
on
that.
A
A
We've
got
to
start
doing
these
things,
and
that
was
the
reason
for
the
emphasis
in
that
project
on
on
this
impact
assessment
toolkit,
because
the
the
observation
was
that
you
know
for
environmental
changes,
for
instance,
things
that
people
are
going
to
change,
you
know
when
they
build
a
road
or
a
dam
or
whatever
you
have
to
do
this
assessment
and
in
a
lot
of
countries,
if
it's
a
legally
mandated
one-
and
it's
it's
pretty
clear
to
us
at
least
that
many
of
the
things
that
people
are
doing
are
attempts
to.
A
You
know
they're
they're,
they
really
involve.
This
is
the
handle
I
got
so
I'm
gonna
start,
I'm
gonna
start
messing
with
you
know
the
the
definition
of
what
an
online
service
is,
for
instance,
and
that
kind
of
thing
has
these
consequences,
and
so
what
we
hope
is
that
by
using
this
tool
we
can
say
to
people.
A
Look,
you
haven't
done
this
analysis
and
well
you're
gonna,
you,
you
know,
you're
gonna
pollute
the
lake
you're
gonna
you're
gonna,
destroy
this
environment,
that's
the
tool
that
we've
got
right
now,
but
I
say
this:
I
think
the
staff
are
getting
tired
of
hearing
me
say
it
all.
A
The
time
like
you
know
our
the
people
who
are
opposed
to
the
internet,
who
don't
want
it,
who
want
to
tear
it
down
and
so
on,
are
like
national
governments
who
can
literally
print
money
and
some
of
the
largest
and
best
capitalized
corporations
in
the
history
of
humanity,
and
we've
got
less
than
50
million
bucks
and
a
handful
of
volunteers
like
that's
what
our
army
is
right
and
so
we're
in
a
perilous
situation,
and
we
need
to
make
the
organization
as
strong
as
possible
to
speak
with
one
voice.
A
That's
why
you
keep
hearing
this
these
attempts
to
like
get
us
focused
on
just
our
stuff,
because
without
that
focus
we're
never.
You
know
we're
just
gonna
be
scattered
all
over
the
place,
and
I
think
you
know.
I
believe
that
we've
improved
quite
a
bit
in
this
in
this
respect
over
the
past
couple
of
years,
but
now
we
really
really
got
to
join
that
fight.
A
R
A
quick
follow-up,
okay,
ted!
Yes,
please
do
I
mean
I
I
learned
with
something
I
was
pretty
ignorant
of.
You
know
on
our
onboarding
about
the
limitations
on
on
lobbying
that
are
imposed
on
us
because
of
our
irs
status.
Do
those
obligations
I
mean:
what
can
we
do
internationally
like?
Is
there
anything
that's
like
different
internationally
lobbying,
or
is
that
like
totally
illegal,
like
I,
I
actually
don't
know
about
this
at
all?
So
it's
it's!
It.
A
The
lobbying
definition
is
global,
so
anytime
we
talk
to
any
government
about
specific
legislation.
We
have
to
pay
attention
to
to
that
and
we've
got
this
tracking
device
that
that
we
have
and
I
get
sign-offs
and
all
the
rest
of
it.
We
made
the
election
we
did
the
year.
We
did
it
because,
prior
to
that,
we
hadn't
taken
that
taking
that
election
we
made
the
election.
We
did
precisely
because
we
could
see.
A
Oh
wow,
like
we're,
gonna
have
to
start
talking
to
legislators
and
we're
gonna
have
to
do
it
all
the
time,
and
so
we've
got
this
limitation.
We're
working
very,
very
hard
to
make
sure
that
we
are.
We
stay
entirely
within
the
bounds
of
our
of
our
legal
obligations
and
so
on,
and
that
and
it
is
it's
a
cramp-
it's
a
cramp
on
us,
because
we
have
this
additional
problem
that
you
know
I
mean
if
it's
one
thing.
A
But
the
reality
is
we
can't,
but
I
I
am
you
know
beside
myself
with
worry
about
the
fact
that
you
know
like
canada,
the
united
states,
france,
britain,
I
mean
these
are
countries
that
historically
led
the
development
of
this
infrastructure,
and-
and
now
it
looks
to
me
like
unthinkingly-
probably
they
are
are
going
to
tear
it
down
because
of
reasons
that
I
think
are
valid
public
policy
reasons.
But
it's
it's
really
a
threat
to
to
this
infrastructure,
and
that's
really
that's
really.
What
what's
worrying
about
it.
O
O
Sorry
I
had
my
clothes,
the
when
you
speak
about
all
these
threats
and
the
the
need
to
act
as
a
in
a
more
monolithic
way
and
with
a
sense
of
direction.
O
It's
I
I
agree
very
much
with
that,
but
the
I'm
get
worried
about
the
these
community
consultation
when
you
see
that
the
priority
for
the
individual
members
is
to
expand
rather
than
protect
or
defend
yes,
so
I
don't
know-
and
I
think
there
is
not
a
simple
answer,
but
I
I
I
think
we
should
develop
some
strategy
to
enforce
these,
counteract
defense
strategies
amongst
the
individuals
and
to
reinforce
what
the
organization
organization
members
were
setting
as
a
priority,
which
is
yeah.
If
I
don't
remember
well,
was
protect
right.
A
So
I
I
do
think
it's
important
to
recognize
that
you
know
the
the
materials
for
the
internet
way
of
networking
are
not
it's
not
a
sort
of
simple
thing
that
you
can
grab
hold
of
very
easily.
It's
it's
really
a
sort
of
conceptual
one,
and
we've
got
a
lot
of
work
to
do
in
order
to
make
this
clear
to
people
and
get
people
to
understand.
You
know
what
the
advantage
is.
The
other
thing
about
it,
of
course,
and-
and
this
is
another
issue
that
we
we
face-
we're
the
internet
society.
A
So
basically,
every
one
of
our
members
thinks
that
the
internet
is
great
and
and
can't
understand
why
anybody
would
like
you
know
not
want
it
and
so
on,
and
so
we
don't
have
the
we
don't
have
the
the
population
within
ourselves.
That
sort
of
naturally
says
oh
yes,
this
is
this
is
under
under
real
threat
unless
you're
facing
these
things
all
the
time,
and
so
I
think
that
there's
a
whole
lot
of
people
for
who
have
joined,
who
are
really
looking
at
us
to.
A
You
know
sort
of
try
to
try
to
expand
access
and
make
sure
that
people
have
access
to
the
internet
and
make
sure
that
they
have
access
to
the
to
the
tools
and
and
on
training
that
we
we
provide
and
so
on,
but
for
the
internet
I
mean,
if
we're
an
advocacy
organization
for
the
internet.
A
Our
problem
is
that
we
need
everybody
to
understand
the
value
of
this
thing,
and
I
think
I
think
that's
something
that
we've
still
got
to
do
some
more
work
on
on
those
materials,
but
I
think
we've
got
to
sell
the
foundation.
I
think
that
that's
the
that's
the
good
news
about
it.
I
I
I
believe
that
that
project
went
a
long
way
to
make
it
very,
very
clear
and
and
to
and
to
provide
the
necessary
materials
for
people
to
be
able
to
do
the
the
advocacy
that
we
hope
they
will.
H
So
so
I
have
three
people
in
queue
right
right
now,
myself,
robert
and
then
muhammad
I'll
make
my
own
quick.
The
two
things
are
one.
My
experience
with
governments
is
that
it
is
far
far
more
effective
dealing
with
them,
not
just
telling
they
shouldn't
do
x,
if
you
can
say
do
y
instead,
because
they
want
to
do
something
and
if
you
just
say
don't
do
x.
The
resistance
to
to
that
message
is
just
extraordinarily
high,
not
nearly
as
high,
if
you
can
say
do
why
it's
the
right
way
instead.
H
The
second
point
is
the
internet
way
of
networking,
as
as
a
set
of
documents
and
as
a
set
of
approaches,
I
think
is
compelling,
as
as
you
say,
as
a
foundation
and
advocating
for
that
foundation
is
good,
but
it's
not
yet
a
call
to
action,
and
I
think
you
you
saw
from
my
exchange
with
joyce
on
on
her
presentations.
H
I
I
strongly
believe
that,
if
we
are
going
to
get
the
society
as
a
whole,
as
opposed
to
the
staff
to
act
on
this,
you
need
a
compelling
call
to
action
and
formulating
that
I
would
suggest,
is
top
of
top
of
the
list
of
things
for
for
what
you
and
your
senior
staff
need
to
be
doing
both
to
bring
members
in
in
general
and
in
particular,
to
focus
them
on
this
issue,
because
that
call
to
action
can
move
us
beyond
the
the
lobbying
activities
to
which
we
are
permitted
to
the
kinds
of
activities
which
the
other
parts
of
the
society
as
organizations
as
individuals,
as
chapters
can
and
will
do,
and
because
they
are
independent
actors.
H
Their
limits
are
not
the
same.
So
I
strongly
encourage
you
to
consider
how
to
create
a
call
to
action
and
robert
you're
next.
M
Thank
you
so
andrew.
I
completely
agree
with
your.
You
know
urgency.
You
know
that
I
mean
we've
worked
together
on
these
issues.
I
also
would
agree
ted
that
you
know
we've
we're
many
years
beyond,
just
saying.
No,
we
have
to
find
alternatives,
but
part
of
that,
I
think,
is
something
that
we're
already
beginning
to
do
and
andrew
you.
You
alluded
to
it,
and
that,
frankly,
is
we're.
M
You
know,
through
the
you
know,
gathering
of
the
data
about
the
internet,
but
I
think
we
can
go
beyond
that
in
terms
of
how
people
are
using
it,
how
they're
benefiting,
but
also
understanding
why
there
are
people
who
are
not
online
or
are
not
benefiting
as
much.
I
think,
does
become
part
of
the
compelling
arguments
in
crafting
the
alternatives.
M
There
are
many
times
the
governments
are
jumping
in
with
solutions,
but
they
have
not
clearly
articulated
the
problem
that
they're
trying
to
solve
for,
and
that's
always
the
first
question.
I
think
we
need
to
be
asking
you
know:
what's
the
problem
you're
solving
for
and
then
are
there
ways
that
we,
as
the
internet
society,
building
a
community
can
help
solve
help
them
solve
those
problems,
because
the
solutions
that
we're
seeing
that
you
know
we
understand
are
counterproductive,
actually
are
not
related
to
the
problems
they're
trying
to
solve.
M
Finally,
in
terms
of
governments,
I
think
it's
a
little
oversimplified,
but
it
works
right.
It's
a
two
by
two.
There
are
governments
that
are
well
intentioned
and
those
that
are
not.
There
are
governments
that
are
well
informed,
and
then
there
are
those
that
are
not
many
times.
M
What
we
see
are
well-intentioned
governments
that
are
not
well
informed,
of
proposing
or
taking
actions
that
have
adverse
consequences,
even
contrary
to
what
they're
trying
to
achieve
so
part
of
what
we're
doing
and
what
we
can
do
as
the
internet
society
and
we'll
be
doing
more
of
it,
is
through
the
is
helping
governments
become
better
informed
to
understand
we're,
seeing
and
there's
there's
a
unfortunately
a
persistence
and
I
would
argue,
a
growing
number
of
governments
that
are
ill-intentioned,
and
some
of
those
are
extremely
well
informed.
M
Those
are
the
most
difficult
to
combat,
and
then
you
have
those
that
are
ill-informed
and
ill-intentioned
and
that's
just
more
difficult
to
deal
with,
and
you
can
each
of
you.
You
know
mentally
go
through
that
two
by
two
and
think
about
the
kinds
of
responses
that
we're
seeing
from
different
governments
for
different
purposes.
M
Just
one
example:
without
naming
the
the
the
country,
there
was
a
a
country
that
began
to
impose
taxes
on
the
internet
and
on
internet
usage
and
one
of
the
arguments
and
by
the
way,
a
number
of
us
predicted.
Well,
that's
going
to
reduce
people
are
going
to
drop
off
the
internet
right
thinking
that
that
was
a
bad
thing
and
one
of
the
responses
from
one
of
the
government
officials
was
that's
the
point
right
because
they
don't
some
governments,
don't
want
people
on
online.
So
that's
a
that.
M
That
would
be
what
I
would
think
of
or
put
into
the
quadrant
of
ill
and
ill-intentioned,
well-informed,
and
I
think
so
so.
Andrew
to
your
point
and
to
the
agenda
is,
I
think
we
have
to
be
more
strategic
in
thinking
about
how
to
respond,
but
also
you
know,
look
the
vast
vast
majority
of
governments
and
and
and
the
billions
of
people
want
to
be
online.
They
see
the
benefits
of
the
internet
and
I
think
we
can
really
help.
M
J
Am
I
audible?
Yes,
okay.
Thank
you
andrew.
This
is
really
was
enlightening,
presentation
that
we
viewed
a
couple
of
days
back
and
then
it's
just
interesting
discussion
as
well.
J
One
thing
that
I
just
wanted
to
highlight
here,
and
perhaps,
if
not
immediately
in
the
near
term
or
in
the
longer
term
plans
you
can
think
of,
is
that
internet
connectivity
and
the
tagline
of
iso
internet
is
for
everyone
when
we
interpret
this
line
should
mean
that
meaningful
connectivity,
a
person
who-
and
I
have
seen
people
who
just
watch
videos
on
facebook
or
youtube-
is
also
connected
to
the
internet
and
also
a
person
who
connects
to
the
internet
goes
online.
Does
some
business
sends
some
money
abroad
or
within
the
country?
J
J
J
I
have
seen
people
particularly
people
with
disabilities,
refusing
services
or
not
using
the
services
of
certain
banks
and
financial
institutions
just
because
the
the
service
was
not
accessible.
When
I
say
accessible,
I
mean
that
there
were
certain
hitches,
where
it
would
require
some
other
assistance,
some
outside
assistance
for
them
to
use
that
service.
J
So
so
this
I
I
mean
to
say
that
when,
when
you
prepare
your
next
set
of
communications,
you
can
include
that
it's
not
just
the
connectivity,
and
this
is
the
way
that
internet
society
is
defending
the
internet,
because
if
everyone
is
using
internet
meaningfully,
it
becomes
more
important
for
them
to
defend
and
also
the
stakes
are
included
for
everyone.
H
A
I
am
a
commissioner
in
the
broadband
forum
in
the
u.n
and
that
forum
is
very
strong
on
this
on
this
line
of
meaningful
connectivity,
but
from
from
the
internet
society's
point
of
view,
what
is
meaningful
connectivity
is
dependent
on
you.
You
know,
I
I
I
don't
think
the
internet
society
has
a
view
about
what
people
ought
to
do
with
their
with
their
connections.
The
nice
thing
about
the
internet
is
that
it's
this
general
purpose.
A
A
So
I
think
that
that
part
that
that
piece
of
our
emphasis
in
in
the
internet
way
of
networking
project
about
how
this
is
a
you
know,
a
general
purpose
technology
that
can
be
used
for
all
kinds
of
different
things
is
a
core
part
of
what
the
internet
society
is
is
after
in
in
trying
to
promote
the
internet.
But
I
completely
agree
with
you
that
the
more
people
rely
on
the
internet.
A
The
more
important
it
becomes
to
them-
and
I
think
that
what's
interesting,
is-
is
that
this
current
drift
in
public
policy
is
chipping
away
at
that
general
purpose
and
and
instead
making
it
really
a
you
know,
a
transport
mechanism
for
a
few
very
large
corporations,
and
that
is
a
that
is
a
really
dangerous
drift.
And-
and
that's
that's,
why
I
get
so
concerned
about
it.
H
Thank
you.
We
do
have
ronelia's
report
up
next
as
part
of
this
general
discussion,
so
I
suggest
we
move
to
to
that
now
and
then,
if
there's
time
at
the
end,
we
can
return
to
more
general
discussion.
I'm
sure
an
existential
question
for
the
society
and
for
the
internet
as
a
whole
will
occupy
us
for
more
than
the
allotted
time.
So
why
don't
we
move
to
to
the
practical
matters
of
the
budget
and
membership
that
manelia
share
with
us.
B
H
Well
so,
first
I'd
like
to
thank
you
for
addressing
the
questions
that
that
I
had
for
you
in
advance.
That
was
very
helpful.
There
was
one
tiny
follow-up
I
wanted
to
to
do
you.
H
You
listed
some
of
the
the
members
who
were
already
involved
in
the
encryption
project,
and
I
I
wondered
if
you,
if
you
had
a
target
number
of
members,
you
wanted
involved
in
that
or
percentage
of
members
who
you
expected
to
be
involved
in
that
and
and
how
that
process
was
going
to
go,
would
be
just
an
additional,
a
little
tiny
bit
of
additional
data.
If
you
have
it.
B
So
I
we
don't
have
targets
for
organizational
members.
What
I've
been
doing
in
terms
of
the
success
measures
related
to
project
leaders
and
what
they're
supposed
to
deliver
is
to
encourage
them
and
the
project
teams
to
integrate
the
ice
community
as
much
as
possible
across
the
board.
So
the
org
members,
the
chapter
members
as
well
as
the
individual
members,
it
is
a
work
in
progress,
but
I
would
like
to
share
with
you
a
little
bit
of
data
on
where
we
stand
at
the
end
of
last
year
in
terms
of
participation
in
projects.
B
B
Also
49
of
49
of
chapters
in
good
standing,
also
got
involved
in
projects
1871
individual
members
ended
up,
did
something
related
to
projects
primarily
because
we've
had
the
training
called
the
fundamentals
that
informed
our
community
members
about
what
the
projects
are
about.
What
are
the
issues
that
they're
trying
to
tackle,
and
this
is
part
of
the
training
where
77
of
chapters
participated
in
it
and
then
more
than
500
people
who
participated
in
the
training
actually
implemented
something
post-training
that
support
projects
themselves.
B
B
I
expect
these
numbers
to
be
higher
by
the
end
of
the
year
and
then
the
indirect
support
or
involvement
is
that
chapters
doing
activities
on
their
own,
just
after
learning
what
the
projects
are
about,
then
they're
doing
it
in
the
areas
that
the
projects
are
activating
and
also
we
have
more
than
three
thousand
individual
members
that
are
engaged
so
that
that's
the
additional
data
point
that
I
want
to
give.
B
So
the
short
answer
to
your
question
is,
I
don't
have
a
target,
but
we
will
know
by
the
end
of
the
year
in
terms
of
how
high
they
can
go.
O
Yes,
that's
me
right
ted.
Thank
you,
hi
every
nalia.
Thank
you
very
much
for
your
presentation.
I
sent
you
some
points
and
questions
in
through
the
email.
The
the
only
thing
that
worries
me
is
about
the
statistical
certainty
of
the
results,
because
the
the
sample
is
so
small
that
we
can
doubt
about
the
the
the
the
results
but
making
the
calculations.
O
O
The
I
know
that
only
about
65
of
the
individual
members
get
their
communications
because
of
the
mail
out
option
and
the,
but
do
you
do
we
have
any
plan
to
improve
the
response
rate
to
get
more
accurate
responses,
or
we
should
think
about
other
ways,
such
as
focus
groups
or
mainly
maybe
something
more
controllable.
B
So
last
year,
when
we
did
our
survey,
we
didn't
just
do
the
survey
we
also
had
dedicated
calls
just
to
get
more
feedback
qualitatively
by
discussing
it
with
community
members
this
year.
We
didn't
do
it
because
we
have
a
follow-up
process
as
part
of
the
action
plan
process
that
I
have
presented,
which
is
different.
Parts
of
the
organization,
would
go
back
to
the
community
to
get
them
more
involved
based
on
areas
that
they
are
interested
in,
but
I
also
want
you
to
get
a
bigger
context
on
survey
responses
for
isoc.
B
Last
year
we
had
several
consultations
and
I
noted
a
pattern
when
our
community
members
are
interested
enough
in
the
topic
they
will
respond.
For
example,
there
was
a
consultation
on
learning
needs
last
year
and
the
response
rate
was
almost
3
000
respondents
across
our
community
second
example
the
consultation
on
the
new
fellowship
program.
We
had
slightly
over
a
thousand
respondents.
B
A
third
example
is
the
consultation
on
strategic
goals,
which
is
the
definition
of
what
is
open
globally,
connected
secure
and
trustworthy
internet,
which
can
be
a
little
bit
controversial
because
there
is
a
diversity
of
opinions
in
in
our
community,
but
the
response
rate
was
also
slightly
over
a
thousand,
so
when
it
comes
to
the
action
plan
priorities
and
what
it
focus
on
itself,
two
years
now,
we've
done
the
consultation
and
the
response
rate
is
low.
So
my
sort
of
just
hunch
about
it
is
that
they're
either
not
too
interested
in
it
at
that
level.
B
But
some
of
them
who
are
interested
will
engage
directly
in
the
projects
and
activities
themselves
and
they
find
other
ways
to
do
what
they
are
interested
in.
Certainly,
we
can
take
measures
to
improve
by
adding
the
focus
groups
itself
and
building
in
the
confidence
points
in
the
in
the
survey
results
if
you
prefer
it
that
way,
but
my
sense
is,
it
will
not
be
a
huge
improvement.
I
could
be
wrong.
M
Thank
you,
welcome
pepper,
so
ronaldi.
This
is
very
helpful
and,
to
your
last
point
I
think
it
is
difficult
to
increase
the
numbers,
but
what
I
wanted
to
ask
was-
and
I
don't
know
of
a
way
to
do
it,
but
my
intuition
is
that
if
we
benchmarked
it
against
other
similar
organizations
right
that
are
doing
sort
of
actually
a
lot
of
good
work,
that
the
relative
number
of
respondents
would
not
be
all
that
different.
So
I'm
not
sure
that
this
is
something
that
is
necessary.
M
We
always
can
try
to
do
better.
We
need
to
do
better,
but
I
wouldn't
beat
up
on
ourselves
necessarily,
and
I
I'm
just
wondering
whether
there's
a
way
to
benchmark
against
other
similar
organizations.
You
know
maybe
in
other
areas,
and
that
may
be
something
that
you
want
to
do,
or
the
staff
wants
to
do,
because
I
suspect
it's
not
going
to
be
very
much
different
in
other
sectors
or
other
parallel
types
of
organizations.
B
H
B
H
And
happily,
we'll
be
moving
on
to
sandy's
report
next,
so
she
can
fill
us
in
on
that,
along
with
everything
else.
Thank
you
very
much
renee.
We
appreciate
it
was.
H
We
are
running
a
little
bit
ahead,
but
I
think
probably
best
to
just
go
ahead
and
power
through
unless
anybody
feels
a
strong
need
to
take
a
quick
break.
Now,
no,
okay,
let's
go
on
to
sandy's.
G
Report
tim
sandy:
this
is
a
closed
session
ted,
so
we
should
probably
move
to
the
other
zoom
room.
Thank
you
very.
H
Much
for
reminding
me
so
thank
you
to
our
observers
and
to
those
who've
been
watching,
because
this
report
is
financial
in
nature.
It
will
be
an
executive
session
thanks.