
►
From YouTube: 4/20/22 Lunch and Learn with Neighborhood Preservation
Description
Neighborhoods Code Enforcement Supervisor Tamara Mills and DataKC Senior Analyst David Reynolds share information about code enforcement in the City of KCMO. Learn about the process of code enforcement and how to report, track, and find data on code enforcement cases.
A
Okay,
thanks
everyone
for
being
here
for
our
lunch
and
learn
session,
focused
on
neighborhood
preservation
and
code
enforcement.
A
A
But
we
are
going
to
have
two
great
presenters,
one
from
neighborhood
preservation,
who's
going
to
kind
of
walk
through
a
lot
of
important
information
about
how
code
enforcement
works,
and
then
we're
also
going
to
have
someone
from
our
office
from
wkc
who
is
going
to
actually
walk
through
some
tools
about
how
you
all
can
access
information
about
codes
cases
on
your
own.
A
As
I
said
at
the
beginning,
please
try
to
keep
yourself
muted
just
because
the
volume
of
people,
even
one
kind
of
microphone,
that's
open,
can
can
create
a
lot
of
background
noise.
And
if
you
do
have
questions,
please
put
them
in
the
chat.
I
know
many
of
you
who
signed
up
ahead
of
time
did
submit
questions
that
you
had,
and
so
we
have
let
everyone
know
about
that
and
so
that
they
should
be.
A
You
know,
kind
of
prepared
with
that
with
the
materials
and
ready
to
answer
those
so
but
feel
free,
like
I
said,
to
put
your
questions
in
the
chat
at
any
time
and
we'll
make
sure
we
get
to
them.
We
are
excited
to
have
such
a
great
turnout
on
such
an
important
topic
today,
so
I
will
go
ahead
and
turn
it
over
to
tamara
mills,
who
is
going
to
be
our
primary
first
up
presenter,
so
tamara.
If
you
want
to
introduce
yourself
and
start
sharing
your
screen,
hello.
B
Everyone
can
you
hear
me:
okay,
all
right,
good.
As
kate
stated,
my
name
is
tamara
mills.
I
am
one
of
the
code
enforcement
supervisors
at
neighborhood
preservation
and
I
will
be
sharing
with
you
today
some
information
about
what
we
do,
how
we
operate
and
be
able
to
answer
any,
hopefully
answer
any
questions
that
you
may
have.
B
Can
everyone
see
my
screen?
Okay,.
B
Okay,
great
all
right.
So,
of
course
again
I
am
with
neighborhood
housing
services,
the
neighborhood
preservation
division.
Right
now
we
are
currently
housed
in
city
hall.
On
the
13th
floor,
our
department
is
neighborhood
preservation,
which
does
code
enforcement.
We
also
have
the
dangerous
build
inside
to
our
department.
Again
I
act.
If
you
have
any
questions,
please
feel
free
to
post
those
in
the
chat.
B
B
Our
division
contains
several
programs
and
areas
of
focus.
We
mainly
focus
on
chapter
48
and
56
of
the
city's
code
of
ordinances.
We
also
are
responsible
for
securing
property
that
has
been
left
open
to
entry.
Those
are
primarily
vacant
properties
where
you
know,
people
may
have
gone
in
the
doors
are
open
and
you
know
open
to
just
all
kinds
of
activity,
so
we
would
be
responsible
for
securing
those
if
the
owner
is
unable
to
do
so.
B
We
also
at
times
have
nuisance
abatement
whenever
the
property
owners
fail
to
maintain
the
properties.
This
would
be
on
vacant
properties.
In
the
city
we
also
regulate
or
administer
the
safe
harbor
program
for
new
property
owners
and
rehabbers
as
well.
B
There
are
some
common
code
violations
that
you
may
notice
all
around
the
city.
Some
of
them
are
easily
fixable.
Our
goal
is
not
to
levy
fines
and
take
people
to
court,
but
we're
mainly
here
to
obtain
compliance
and
then,
of
course,
overall
improve
the
quality
of
our
neighborhoods.
B
And
if
you
need
to
report
a
code
violation,
always
contact
311,
you
can
use
the
my
kcmo
app
or
you
can
place
those
complaints
in
through
twitter
as
well
some
of
the
common
common
nuisance
code
violations
that
we
see
would
be
littering
trash.
That's
gonna
be
either
whether
it's
bag,
trash
scattered
debris
all
over
the
property.
You
may
see
rank
weeds
and
grass,
which
is
over
10
inches
in
height,
maybe
there's
an
accumulation
of
fallen
brushed
limbs
on
the
property.
B
Inappropriate
storage
of
items
such
as
indoor
furniture
and
appliances
that
may
be
kept
outside
vehicles
that
could
be
parked
in
an
unapproved
location
or
unlicensed
disabled
wrecked
or
damaged
graffiti
is
another
comp,
very,
very
common
one,
which
the
owner
is
responsible
for
cleaning
that
up.
We
also
get
complaints
about
hazardous
trees
or
tree
branches
as
well,
and
for
these
particular
violations.
B
It
allows
10
days
for
corrections
and,
of
course,
any
continued
violation
could
result
in
abatement
by
the
city,
and
it
would
be
at
the
owner's
expense,
our
property
maintenance
code
violation.
This
is
going
to
be
under
chapter
56.
B
It
would
allow
30
days
for
correction,
some
of
the
common
ones
that
we
deal
with
with
that
chapter
would
be
failure
to
register
a
vacant,
property,
peeling,
cracked
or
blistered
paint,
broken
windows,
the
gutters
and
the
ease
facial
boards,
all
of
that
in
disrepair
and,
of
course,
fences
or
retaining
walls
that
may
be
in
disrepair.
B
So
when
we
get
that
initial
complaint,
when
you
call
into
three
one
one
or
using
my
kcmo
app,
the
inspector
is
responsible
to
go
out
and
verify
that
the
violations
are
there
before
we
even
send
a
notice
to
the
owner
once
that
inspector
goes
out
and
verifies
if
the
violations
are
present,
we
would
con
upon
our
re-inspection
there's
two
options
that
we
have.
B
We
would
no,
you
know
we
know
if
the
violations
are
still
present
or
whether
or
not
those
violations
have
been
abated,
which
there's
no
violations
present
in
the
instance
that
violations
are
still
impressive.
Our
options
are
to
proceed
with
enforcement,
which
would
be
issuing
a
summons
to
appear
in
court.
We
can
also
issue
an
administrative
citation
and
on
chapter
48
violations
with
vacant
properties.
At
times
we
can
also
do
abatements.
B
B
There
are
some
housing
assistance
programs
available
for
those
people
who
may
face
any
type
of
obstacle
and
get
gaining
code
compliance.
There's
always
the
municipal
court
from
fund
program.
There's
another
program,
love
that
neighbor.
The
city
has
the
paint
program
for
own
for
those
owners
that
occupy
their
property,
and
they
only
have
that
one
property.
B
You
can
also
use
habitat
for
humanity
christmas
in
october
jerusalem,
farms,
which
is
located
in
the
northeast
area.
They
are
great
at
lending
tools,
they
also
assist.
You
know
certain
homeowners
in
trying
to
abate
certain
violations,
of
course,
the
legal
aid
property
donation
program
that
would
give
the
owner
an
opportunity.
You
know
if
they
feel
that
they
need
assistance,
to
try
to
get
rid
of
a
property
and
not
sure
what
to
do
they
would
they
can
contact
legal
aid
and
see
where
their
options
are
see.
B
If
this
is
something
that
would
actually
benefit
them
and
work
for
them,
the
neighborhood
accountability
board,
which
is
also
primarily
in
the
northeast
area,
in
the
indian
mound
and
likens
area,
they
do
a
lot
of
assistance
down
there
with
their
citizens.
B
The
city
has
free
yard,
waste
drop-off
sites,
there's
several
locations
that
are
available
in
the
northland
and
in
south
kansas
city
and,
of
course,
right
now,
the
we
have
actually
just
started
up
the
free
district
cleanups
that
are
sponsored
by
the
city.
There
will
actually
be
one
this
saturday
and
I
can
provide
you
with
the
flyer
for
that,
so
that
you'll
have
that
information.
As
far
as
where
you
can
go,
what
items
you
can
take
the
locations?
A
And
tamara
we
just
had
a
comment
from
someone
from
northland
neighborhoods
or
maybe
not
from
them,
but
said
that
they
assist
low-income
and
senior
homeowners
with
needed
home
repairs
as
well
through
grant
programs.
So
that's
another
resource
that
the
list.
B
They
do,
and
you
know
I
appreciate
that
I
completely
forgot
to
put
them
on
there.
They
definitely
are
very
important
in
in
the
northland
area,
some
of
our
enforcement
tools.
Of
course,
when
we
face
those
property
owners
where
we
just
are
unable
to
gain
compliance,
we
issue
a
summons
and
they
would
appear
in
municipal
court.
Those
fines
can
go
anywhere
range
for
anywhere
from
eighty
five
dollars
up
to
a
thousand
dollars
jail
time,
which
is
not
something
that
is
common,
but
it
is
used
for
severe
non-compliance.
B
Individuals,
administrative
citations
range
from
a
hundred
to
one
thousand
dollars,
that's
going
to
be
for
those
llc
and
out
of
town
owners
where
we're
not
able
to
get
them
to
come
to
court
and
then,
of
course,
there's
also
abatement,
which
there's
only
certain
violations
that
can
be
abated
by
the
city
and
then
it
just
gets
billed
back
to
the
owner.
B
So
that's
for,
for
the
most
part,
the
neighborhood
preservation
side
of
it.
Then
we
go
on
to
our
dangerous
buildings,
which
the
cases
that
we
get
for
dangerous
buildings
are
generally
primary,
are
generally
submitted
to
us
through
the
casey
fire
department
and
is
due
to
some
sort
of
emergency.
B
B
Some
of
the
indicators
that
they
look
for
when
determining
if
a
property
is
a
dangerous
building
or
not,
would
be
looking
at
the
roof,
the
ridge
and
rafters
on
the
exterior
walls,
the
porches
and
decks,
of
course,
the
foundation
any
interior
floors,
and
if
there
was
some
type
of
catastrophic
damage
to
the
property,
there's
certain
you
know
quite
a
few
different
things
that
they
look
at
and
it's
not
just
one
of
those
particular
things
may
necessarily
determine
whether
or
not
the
property
is
dangerous.
B
Consider
dangerous
or
not,
of
course,
sometimes
the
only
outcome
is
to
just
simply
demolish
those
structures
which,
as
in
this
photo,
this
was
one
of
those
where
there's
no
rehab
in
this.
You
know
it
just
simply
needed
to
be
demolished
at
times.
We
do
have
success
stories
so
in
the
top
corner,
you'll
see
where
this
particular
property
struggled
quite
a
bit
and,
of
course,
at
the
bottom,
you'll
see
where
they
completely
were
able
to
rehab
it
and
get
this
turned
around.
B
And
then
here's
another
one,
this
would
be
a
commercial
property
that
was
damaged
and
they
were
still
able
to
rehab
this
one
as
well.
A
Yeah
and
we
haven't
had
any
questions
come
in,
but
yeah
I
see
yeah
through
the
chat,
so
continue
to
put
things
in
there.
I
do
see
someone
has
their
hand
raised
so
richard
if
you
want
to
go
ahead
and
unmute
and
share
your
question
great.
C
Yes
regarding
dangerous
buildings,
there's
some
in
the
neighborhood
richard
hernandez,
president
of
the
west
side,
neighborhood
association
and
there's
some
several
dangerous
buildings
that
I
know
the
neighbors
are
complaining
about,
and
I
said
well,
if
you
can't,
if
you
can't
talk
to
the
owner
or
have
them
do
something
just
call
3-1-1
and
make
complaints,
but
nothing
has
ever
been
done
and
I'm
told
that
if
they
just
don't
show
up,
it
just
goes
on
forever
and
ever
now
we
had
a
similar
case
against
a
a
short-term
rental
which
is
not
quite
the
same
but
many
complaints.
C
I
mean
20
30
complaints,
they're
supposed
to
go
to
court.
I
lined
up
the
neighbors
to
get
online
and
then
the
guy
didn't
show
up
again
so
they're
giving
him
like
five
chances.
You
know,
I
don't
know
how
many
times
I
can't
keep
asking
the
neighbors
to
come
back
if
nothing's
done,
but
this
dangerous
building
deal
is
the
most
prominent
in
our
area
and
there's
two
really
bad
ones.
I
don't
have
the
address
in
front
of
me
or
the
pictures,
but
they
have
not
been
addressed.
B
C
B
A
That's
a
good
idea,
maybe
richard,
if
you
could,
if
you
could
share
the
address
in
the
chat
or
we
can
make
sure
that
we
can
have
follow-up
specifically
on
that
property.
C
That's
probably
one
of
our
biggest.
You
know
we
have
a
lot
of
other
complaints
too,
and
it
seems
like
the
smaller
stuff
was
addressed,
but
nothing
bigger
has
changed
and
I
speak
to
our
inspector
quite
often-
and
I
guess
it
says
just
behind
or
something
I
don't
know,
but
these
these
are
this
one.
Dangerous
building
is
two
two
side-by-side
former
homes
that
are
just
crumbling.
It
looks
terrible
and
they've
never
been
addressed,
okay,
I'll
I'll
I'll
get
to
you.
If
I
get
your
no,
I
got
your
number.
C
If
I
see
your
email,
if
I
get
looking
on
chat
I'll,
let
you
know
the
address.
A
Okay,
we
have
several
questions,
come
in
the
chat,
so
I'm
just
going
to
go
through
them.
One
person
asked:
what's
the
size
of
the
staff
at
mpd.
B
Okay,
so
right
now
we
currently
have
two
inspectors
for
the
dangerous
buildings
side
for
the
neighborhood
preservation
side.
We
have,
I
believe,
roughly,
I
think,
we've
got
about
30,
it's
35,
35.
Okay,
thank
you!
Miss
taylor,
35
inspectors.
Right
now
we
are
short
staffed,
so
we're
in
the
process
of
trying
to
get
a
few
more
on
on
hand.
A
Great
thank
you
also
had
a
question.
I'm
guessing
this
might
be
from
internally
for
the
city,
but
how
do
we
assign
code
violations
in
my
civic,
so
david
reynolds
is
actually
going
to
talk?
I
think
a
little
bit
about
my
kcmo,
the
app
from
the
public
I'd
say
internally,
if
you're
a
city
staffer
wanting
to
know
about
that,
we
can
3-1-1
can.
If
you
reach
out
to
3-1,
we
can
assist
and
kind
of
walking
you
through
the
process
for
transferring
cases.
A
My
civic
is
the
name.
Sorry,
my
civic
is
the
name
of
the
software.
That
is,
we
call
my
kcmo
in
the
public,
setting
it's
just
a
more
friendly
name
than
the
the
software
name,
so
we
also
from
aaron
waller
from
nni
who
shared
the
helpful
information
earlier,
manages
the
code
enforcement
support
program
for
the
northland
and
doesn't
have
a
mic,
but
I
wanted
to
ask
how
their
team
can
better
support
code
enforcement
in
the
northland,
so
I
don't
know
any
general
thoughts
on
that.
A
I
guess
about
how
neighborhoods
can
neighborhood
organizations
can
assist
with
code
enforcement.
B
Neighborhood
organizations
in
general,
I
would
definitely
recommend
getting
to
know
who
your
inspector
is,
if
you're
not
sure
who
the
inspector
is.
Of
course
you
can
always
reach
out
to
me.
I
can
definitely
make
sure
that
we
connect
you
with
that
person,
as
well
as
their
supervisor.
B
That's
going
to
be
the
number
one
step,
because
that
inspector
for
your
area
is
going
to
be
the
one
that
handles
the
majority
of
the
complaints
that
come
through
or
just
assisting
you
with.
You
know,
reaching
out
to
different
citizens.
D
A
We
have
a
question
about
kind
of
recognizing
that
most
city
departments
are
running
at
60
capacity.
Are
you
seeing
similar
staffing
shortages
and
do
you
see
this
level
increasing
or
other
ways
to
mitigate
this.
A
Just
about
are,
is
neighborhood
preservations,
facing
similar
issues
to
other
departments
in
terms
of
staffing
challenges,
shortages,
and
is
it
becoming
more
of
a
problem
if
we
figured
out
ways
to
address
it,
just
sort
of
around
stopping
shortages.
D
Absolutely
we
are
looking
at
just
a
completely
different
approach,
but
yes,
the
code
enforcement
officers,
as
well
as
all
of
the
positions
that
we
have
vacancies
for
we're
having
a
very
big
challenge
of
getting
people
in.
We
were
having
an
issue
with
pay.
Of
course
the
pay
structure
has
changed
now,
and
so
that's
going
to
be
adjusted
as
of
august
1,
so
may
1
and
august
1.,
and
so
I
think
that
that
will
help
us
somewhat
in
getting
folks
in
in
getting
positions,
field.
B
And
if
I
could
just
recognize
miss
taylor
dalina
taylor
is
our
deputy
director.
We
also
have
a
few
of
of
the
other
code
enforcement
supervisors.
I
see
another
one
of
the
inspectors
on
and
I
believe
our
director
miss
forest
decker.
Is
he
still
here?
A
D
D
A
A
Some
other
questions
so
saw
a
question
from
shannon
about
demolition
issues
and
I
think
lena
might
have
responded
to
that.
And
then
I
saw
a
question
about
homeless
individuals
camped
on
the
vacant
property
in
the
northeast,
and
I
did
see
thank
you
diana.
She
did
share
contact
information
for
a
houseless
specialist
who's.
Actually,
I
believe,
located
in
the
housing
department,
but
I
don't
know
tamara
if
you
or
anyone
else
has
has
thoughts
about.
B
Camps
yeah,
they
are
increasing
and
is
you
know
that's
one
of
those
where
it's
going
to
take
quite
a
bit
more.
I
think
it
is
going
to
take
a
partnership
with
some
other
divisions
as
far
as
being
able
to
get
them
assistance
and
getting
those
cleaned
up.
D
And
there's
actually
a
meeting
with
council
right
now
and
that's
kind
of
one
of
the
topics
they're
talking
about
is
the
houseless
population
and
how
to
better
serve
them.
So
it's
certainly
a
a
city-wide
issue,
certainly
that
the
council
and
the
mayor
and
the
city
manager
are
all
recognized
and
are
working
to
create
housing
policies
and
things
of
that
nature.
A
You
have
a
couple
questions
that
have
come
in
about
dangerous
buildings.
Specifically
one
is.
Is
it
true
that
dangerous
building
staff
was
severely
reduced
in
the
last
year
and
they're
very
far
behind
dealing
with
db
issues,
and
then
someone
else
asks?
What's
the
average
time
a
house
stays
on
the
db
list
before
it
is
demolished.
D
Well,
if,
if
a
house,
if
a
house
is
not
extremely
bad,
where
it
just
needs
to
be
torn
down
immediately,
it
could
stay
on
the
dangerous
building
list
for
years
until
something
happens
where
the
structural
integrity
is
compromised
to
a
point
where
it
needs
to
be
torn
down
immediately,
but
generally
those
worst
of
the
worst
cases
will
be
on
the
dangerous
buildings
list
for
at
least
six
months.
The
problem
was
not
until
this
upcoming
fiscal
year,
where
we
had
not
been
funded
for
dangerous
buildings.
D
Since
2016.,
we
had
an
inventory
at
that
time
of
probably
about
900
properties.
We
went
through
that
money
over
a
three
year
period
and
tore
down
the
majority
of
the
houses,
but
we
get
in
150
new
dangerous
buildings
per
year.
So
we
now
have
an
inventory
of
probably
a
little
under
400.
D
We
are
looking
probably
to
tear
down
at
least
150
of
those
going
forward
in
the
upcoming
fiscal
year,
which
would
be
beginning
may
1.
A
And
delena,
I
don't
know
if
you
want
to
say
briefly
too
obviously
I
mean
this
doesn't
apply
to
a
catastrophically
damaged
house,
but
you
do
have
a
process
where
at
the
beginning,
you're
working
with
the
property
owner
to
see
actually,
if
they're
willing
to
mitigate
the
issues
or
able
to
and
and
if
or
if
they're
going
to
demolish
themselves.
So
that's.
A
I
had
a
question:
this
is
a
data
question,
so
I
appreciate
it
how
many
how
many
violations
come
in
per
day
on
average
and
tam?
I
don't
know
or
even
david,
if
you
have
a
back
of
the
envelope
guess
of
that,
I
know
it
differs
quite
a
bit
based
on
time
of
year.
It's
very.
E
Seasonal
yeah,
in
the
winter
time
they
might
get
10
complaints
a
day
and
in
the
april
may
june
it
might
be
110.
just
kind
of
feast
or
famine.
Obviously,
if
it's
a
very
dry
year,
we
get
less
weed
complaints,
because
the
grass
grows
a
lot
slower
and
the
other
thing
to
go
on
there
is
part
of
what
I'm
going
to
talk
about
later
is
some
of
those
will
be
duplicates
people
don't
always
know
to
how
to
look
for
an
existing
case.
E
We've
tried
to
make
that
better
with
the
new
system
that
we're
working
in
and
I'll
talk
about
some
of
that
later,
so
some
portion
in
the
summer,
sometimes
as
much
as
30
of
those
are
actually
a
duplicate
case,
and
we
try
to
refer
the
people
to
the
existing
case.
That's
already
being
worked
as
tamara
mentioned
earlier.
E
They
work
the
case
until
it's
closed,
so
there's
kind
of
two
major
types
of
cases.
Well,
three,
if
you
count
native
buildings,
but
the
finished
building
is
really
just
the
extreme
case
of
these
one
is
a
house
that
has
perennial
little
problems.
So
this
is
where
somebody
calls
in
because
their
grass
is
high
and
the
inspector
goes
out.
They
send
a
letter
about
the
weeds.
E
The
person
cuts
the
weeds
by
the
time
the
inspector
goes
back
out,
the
weeds
are
cut,
but
now
they've
got
a
toilet
sitting
on
the
lawn,
so
they
have
to
spend
an
open
storage
letter.
The
person
has
10
days
to
fix
that
they
come
back
out
to
look
that
they
got
rid
of
the
toilet
grate,
but
now
there's
a
car
parked
on
the
an
unlicensed
vehicle
part
and
the
sort
of
many
many
violations
that
happen
that
keep
the
case
from
being
closed.
This
is
one
of
the
things
dalina
was
talking
about.
E
How
to
how
to
best
serve
different
situations?
The
other
one
is
more
like
richard
was
talking
about
earlier.
You
have
a
property,
it's
a
problem.
It's
a
nuisance
in
the
neighborhood
they
go
out.
They
don't
do
anything.
Maybe
the
owner
lives
out
of
state
or
just
isn't
interested
in
taking
care
of
the
problem.
They
take
them
to
court,
they
don't
show
up
for
court
and
then
they
struggle
with
that.
There's!
That's
where
you
get
into
more
of
those
heavier
enforcement
options.
Are
we
abating
the
problem?
E
I
think
we
looked
a
couple
years
ago
and
they
would
get
in
almost
14
000
cases
a
year,
but
only
carry
about
2
000
of
them
over
but
again,
that's
a
lot
of
cases
for
30
to
40
inspectors
to
handle,
and
so
that's
that's
one
of
the
reasons
they're
looking
at.
I
say
we
sometimes
because
I
used
to
be
a
neighbor
preservation.
So
I'm
intimately
familiar
with
all
these
problems
from
as
much
as
any
of
you
are.
A
Thank
you,
david
and
yeah
we're
going
to
get
to
your
section
pretty
pretty
pretty
soon,
because
I
definitely
want
to
make
sure
we
have
time
to
go
through
some
of
the
tools
that
residents
and
neighborhood
groups
have
available.
A
We
have
a
question
about
and
I
will
say
I've
seen
a
couple
mentions
of
people
asking
about
maybe
specific
properties,
and
I
again,
if
you
do,
have
questions
about
specific
properties,
I
think
I
know
that
mpd
would
like
to
help
out
with
that
probably
easier
to
share
the
address
and
we
can
follow
up
offline
or
you
can
reach
out
to
tamara
with
her
contact
information
she
provided,
and
if
you
put
an
address
in,
we
should
have
your
email
address
from
the
sign
up,
so
we
have
the
ability
to
reach
back
out.
A
I
do
see
a
question
here
that
I
think
that
tamara
or
or
delena,
either
one
if
you
want
to
weigh
in
say
no,
we
have
something
like
this.
Are
you
considering
technological
options
that
allow
trained
neighborhood
groups
in
general
to
do
first,
step
of
verification
for
code
violations,
or
have
you
considered
sending
a
letter
before
verification
that
says
you
may
have
a
violation,
so
they
have
a
notice
to
take
care
of
the
issue
before
the
inspectors
make
their
first
visit.
A
So
I
know
we
have
that
system
present
yeah
and
I
saw
aaron
just
jumped
in
to
talk
about
nni.
I
don't
know
if
tamara
delena,
you
want
to
talk
about
that
system.
That's
where
it's
present
in.
D
The
future
yeah
it
we
have
models
like
that
already
diane
and
what
what
we
end?
Actually,
we
are
looking
at
an
option
of
starting
to
send
courtesy
notices
as
well
before
we
go
out.
So
those
are
two
ideas
that
you
you're
speaking
about
that
forest
and
I
have
been
considering
and
and
looking
at
doing,
one
of
the
things
that
is
really
a
better
approach
that
we
feel
is
to
get
those
notices
out
to
people
and
to
also
be
a
resource
in
the
community.
D
We
do
have
that
model
at
south
kansas
city
alliance.
Nni
is
another
model.
I
believe
there
is
a
smaller
version
of
that
on
the
west
side,
but
they
send
out
notices
from
the
neighborhood
association
and
then,
if
they
don't
get
compliance
after
the
the
letter
goes
out,
then
they
turn
it
over
to
city
code
enforcement.
D
Educating
people
of
the
problems
that
are
that
are
violations
first,
before
coming
out
and
and
sending
our
notices
or
doing
some
type
of
penalty
stage.
A
Okay,
so
I
think,
maybe
now,
since
we're
just
past
the
halfway
mark,
I'll
switch
it
over
to
david
to
go
through
some
of
the
online
tools,
and
we
should
still
certainly
have
more
time
either
to
ask
questions
of
him
of
some
of
these
tools
or,
if
other
questions
come
up
again,
feel
free
to
put
them
in
the
chat.
But
david,
do
you
want
to
oh.
A
Yes,
sorry,
if
I
didn't
call
attention
to
that,
yes,
please
that
and
there
I
know
this
information
is
on
the
city's
website
as
well,
and
I
think
there
might
be
a
map
also
that
has
these.
B
It's
on
like
if
they
go
to
kcmo.gov
and
go
to
the
bottom
click
on
the
calendar.
You,
if
you
go
to
the
calendar,
it'll
show
you
the
schedule
dates
for
the
cleanups.
B
E
All
right
so
yep,
I
was
just
getting
to
that
part.
So
I'm
going
to
go
through
several
options
that
you
have
to
keep
track
of
or
find
out
about
violations
that
are
already
in
the
city
system
and
what
the
city
city's
doing
with
them.
E
Hopefully,
I'm
going
to
start
with
the
partial
viewer,
because
I
I
recognize
a
lot
of
names
in
here
from
when
I
used
to
meet
with
neighborhoods
regularly,
and
I
know
that
some
of
you
are
very
familiar
with
that
partial
viewer,
but
with
the
introduction
of
the
new
system
intergov
how
you
find
out
about
code
cases
has
changed.
So
I
want
to
walk
you
through
that
in
case
you
haven't
seen
it
before
so
in
partial
viewer,
you
can
search
any
address.
You
can
also
search
by
owner
name.
E
If
you
know
who
you're
looking
for
and
say
you
want
to
find
other
properties,
they
own
that
sort
of
thing,
but
I'm
going
to
go
for
an
address,
so
it
will
look
ahead.
So
it's
going
to
say:
okay,
here's
all
the
addresses,
starting
with
this.
You
can
type
on
as
soon
as
it
gets
to
one
answer.
It's
going
to
jump
to
that.
D
E
Previously
these
311
case
buttons
would
get
you
to
the
system,
but
I
want
you
to
draw
your
attention
up
here
to
where
it
says
code
cases
for
this
particular
address.
There's
not
been
a
code
case
in
intergov.
There
are
permits
in
this
which
is
in
the
same
system,
but
I'm
going
to
actually
look
for
a
case
that
has
neighbor
preservation
so
under
projects
up
here,
you
can
find
the
current
code
cases
and
they'll
be
marked
with
this
square,
so
green
squares
will
be
open
cases
and
red
squares.
E
E
E
Right
I'll
try
to
go
a
little
slower.
So
are
you
seeing
the
green
squares
now
all
right,
so
I'm
gonna
grab
this
address
over
here
because
it
does
happen
to
have
a
case.
Hopefully
this
isn't
anyone.
You
know
here,
but
I'm
just
grabbing
this
at
random.
So
now
you
see
it
says
code
cases
one
when
I
click
on
that
I'm
going
to
get
this
popup
and
it's
going
to
give
me
a
little
bit
of
information
about
the
case
you
can
see
it
is
a
property
violation
case.
It
is
open.
E
It's
in
violation
in
violation
means
the
inspector
has
already
been
out
at
least
once
to
see
it
and
has
verified
the.
But
violations
are
there
and
has
sent
a
notice.
You
get
the
case
number
and
you
get
when
it
was
opened
and
if
it's
closed,
if
I
click
this
red
one
you'll
see
when
it
was
closed,
so
this
was
closed
almost
a
month
ago,
so
it's
going
to
drop
off
very
soon,
but
what
I
want
to
see
is
what's
going
on
with
this
case:
that's
open
now!
E
So
once
I
get
this
pop-up,
I
can
click
anywhere
on
this
line
and
it's
going
to
jump
open.
What
we
call
compass,
kc
compass
kc,
is
the
public
interface
for
intergov
and
so
you'll
see
here's
your
case
number
you
can
copy
this
down.
If
you
want
to
refer
to
it
later,
say
your
contacting
inspector,
you
can
give
them
either
the
address
or
the
case
your
address
comes
up
down
here
again
you
get
that
sort
of
basic
summary.
It's
a
code
case
when
it
was
open
when
it
was
closed.
E
Who
is
it
assigned
to
in
this
case
it
is
assigned
to
tamer
mills,
probably
because
there's
a
vacant
inspector
selection
there.
So
this
hammer
is
covering
for
a
vacant
slot
and
then
what
was
the
original
description
or
the
updated
description
of
the
case?
This
was
like
tamar,
said:
very
common
violations
overgrown
trees.
The
house
is
vacant,
the
person's
of
the
opinion
it
needs
to
be
taken
down,
which
is
not
necessarily
the
same
thing
as
it's
a
dangerous
building
right.
E
Now
you
see
they've
been
out
four
times.
They
went
out
for
initial
inspection
in
july.
They
maybe
had
to
switch
to
oh,
they
switched
inspectors.
That's
why
so?
E
This
new
new
assigned
inspector
did
a
different
did
their
own
inspection
to
verify
the
violations
were
still
there,
then
that
inspector
followed
up
in
december
and
pre-sentencing
inspection
means
that
they
took
them
to
court
now,
you're,
not
getting
all
the
details
of
this
that
the
inspector
has,
but
you
can
kind
of
see
the
progress
of
the
case
and
you
can
always
give
them
give
that
person
contact
for
more
information.
I
believe
yes,
these
links
actually
will
go
to
the
inspector's
email.
E
I
don't
know
if
you
can
see
in
the
bottom
left
corner
it's
setting
up
a
hyperlink
for
emailing,
ronnie
leonard
or
in
this
case
you
want.
You
always
want
the
last
inspection
to
find
out
who's
currently
on
the
case.
So
this
is
giving
you
tamar's
email
again,
so
you
have
a
way
to
contact
directly
to
the
inspector
and
say
hey.
E
What's
going
on
with
case
copy
this
into
your
email
and-
and
you
can
get
more
information
from
them
about
when
it
you
know,
did
the
inspector
show
up
or
did
the
owner
or
the
violator
show
up
for
court?
Are
they
expected
for
sentencing?
That's
a
really
great
time
for
you
to
bring
your
people
is
when
they're
actually
being
sentenced
as
well,
because
that
I
know
that
makes
a
difference
in
municipal
court.
E
And
if
I
went
too
fast
there,
please,
let
me
know-
or
if
you
have
other
questions
about
this
system,
but
it's
a
public
facing
you
can
get
on
it.
You
don't
have
to
log
in.
I
am
logged
in
because
I'm
gonna
show
you
some
other
stuff
later,
but
it's
just
like
the
old
look
up
for
peoplesoft
cases
that
you
may
be
familiar
with
from
the
other
system
that
the
city
used
to
use.
E
A
You
did,
but
but
yeah
just
to
to
be
clear
about
you.
The
partial
viewer
is
great.
If
you
know
the
address
and
you
just
want
to
go
and
or
you
want
to
look
at
an
area
and
see,
are
there
where
are
their
violations
right
in
a
neighborhood
or
an
area,
but
you
can
also
go
straight
to
compass
and
if
you
know
the
number
you
know
you
can
you
can
look
it
up
there?
If
you
once
you
know,
say
you
want
to
track
a
case,
you
can
go
there
and
use
that
as
your
reference.
A
E
You're
going
to
compass
directly,
actually
let
me
finish
with
the
partial
viewer
I'll
go
over
that
again
again,
you
can
put
any
address
in
up
here.
E
A
E
E
E
Yeah,
so
when
you
load
up
partial
viewer,
normally
it's
going
to
look
like
this
no
boxes
on
it.
But
if
you
go
up
here
under
projects,
there's
a
lot
of
options
to
run,
there's
actually
a
lot
of
information
you
can
get
in
here,
but
you
can
explore
that
on
your
own
later,
but
under
projects
is
really
where
you
want
to
be,
because
you
can
see
here,
here's
the
code
cases.
If
I
turn
these
on
and
I
don't
even
have
to-
I
can
turn
off
the
red
ones.
E
If
I'm
not
interested
in
those
today
and
now,
it's
added
these
green
boxes
for
open
cases
in
my
neighborhood
and
when
I
click
on
any
one
of
those
it's
going
to
center,
that
partial
it's
going
to
pull
up
that
parcel's
information
over
here.
So
here
you
see
this
one's
owned
by
the
housing
authority
and
once
you
have
a
parcel
with
a
with
a
case,
this
is
great
for
like
when
richard
says
I
can't
remember
the
address,
but
I
know
it's
at
the
corner
of
x
and
y.
I
can
go
over
there
and
say:
yeah.
E
Okay,
it's
this
guy!
I
don't
have
to
memorize
all
the
addresses
because
I
found
it
once
I
do
that
over
here
code
cases
is
going
to
have
a
number
if
it's
open
and
if
it's
historical,
it
might
have
a
number
in
it
too.
But
this
in
this
case
we
want
to
look
at
an
open
one
and
then
from
here
you
just
click
on
this
and
it's
going
to
open
up
that
case
in
compass.
A
We
also
did
have
a
question
in
the
chat
about,
and
this
may
have
to
do
more
with
permitting
side,
but
why
is
it
when
you
deal
with
zoning?
The
checklist
is
getting
filled
all
the
way
out,
so
you
can
see
where
it
stands.
I'm
not
sure
not
totally
sure
what
that's
referring
to,
but.
E
I
think
that's
referring
to
when
you
look
at
a
zoning
case.
You
can
see
that
checklist
because
that's
what
they're,
using
whereas
code
enforcement
uses
a
different
module
within
intergov
that
uses
violations
and
that's
why
you
can
see
the
checklist
but
not
the
violations
but,
like
I
said
we
would
like
to
show
those
to
you
integrated
here,
but
I
will
show
you
later
a
different
place.
E
You
can
find
those
more
detail
on
those,
but
if
I
go
to
compass-
and
I
already
know
my
case-
this
is
my
the
dangerous
building
next
door
to
my
mom
that
I
have
been
tracking
for
months
and
I
know
exactly
where
it
is,
I
can
go
to
search
public
records
and
then
just
paste
that
case
number
in
here
exact
phrase
is
fine
for
this
purpose,
because
I
know
that's
going
to
be
the
case
and
it
should
pull
up.
One
result.
E
E
E
This
is
stands
for:
neighbor
preservation,
division,
dangerous
buildings,
it's
open
to
entry
case
it'll
have
a
different
prefix,
but
the
layout
of
the
cases.
So
I
want
to
move
on,
though,
and
show
you
two
more
things.
E
So
that's
one
way
to
get
it,
but
we
also
talked
about
well.
How
do
you
put
something
in
to
the
system?
Earlier
tamara
alluded
to
three
methods
by
far
the
one
that
is
the
easiest
to
use
is
going
to
be
my
casimo.
This
is
the
new
app
that
the
city
uses.
It
ties
directly
into
the
mycivic
system,
which
we've
branded
as
mykcmo,
and
you
can
use
it
on
your
mobile
device,
while
you're
walking
around
your
neighborhood
and
seeing
problems,
but
you
can
also
use
it
on
the
web.
E
E
And
if
I
tap
on
one
of
those
I'm
going
to
see
that
case
and
this
one
isn't
where
my
address
is
so
I
don't
have
to
worry
about
that.
But
if
there
was
an
existing
case,
you
would
see
that
come
up
down
here
and
you
could
say.
Oh
no,
that's
that's
what
I
want
to
look
at
instead
and
clicking
on.
That
is
going
to
give
you
a
very
short
summary.
E
It's
also
going
to
give
you
the
case
number
and
whether
it's
resolved
or
not.
Now
this
is
a
different
interface,
because
this
is
looking
at
the
my
kcmo
side
of
things.
So
it's
going
to
share
the
same
case
number,
but
it's
going
to
say
resolved
instead
of
completed.
For
example,
it's
going
to
have
a
little
bit
of
it.
Has
that
original
complaint,
which
you
also
saw
in
compass,
but
one
of
the
things
it
also
has
is,
if
there
are
pictures
attached
you
can
attach
in
this
system.
E
A
E
30
days
yes
and
that's,
the
red
squares
will
be
ones
that
were
closed
within
the
last
30
days.
After
that
they
drop
off,
you
will
still
see
them.
Actually.
This
is
a
great
way
to
show
you
that
the
support
fire
station.
E
You
will
still
see
them
if
you
click
on
code
cases,
but
of
course
most
of
them
in
this
case
are
going
to
be
canceled
because
we
used
them
for
testing
and
then
wrapped
it
up
and
here's
the
one
that
I
just
put
in
so
back
on
that
screen,
you
get
reports
submitted
successfully
and
it
gives
you
the
work
order
number,
which
is
the
same
as
the
case
number
an
intergov.
E
E
It's
super
easy,
but
if
you're
you
don't
have
your
phone
with
you
or
you
just
think
of
it,
while
you're
sitting
at
your
computer,
you
can
do
it
this
way,
it's
also
mobile
friendly.
So
you
can
do
it
on
your
mobile
device
without
downloading
the
app.
If
you
want
to
this,
is
their
official
intergov
or
excuse
me
mike
casey,
mo's
official
app,
so
it's
supported
by
the
company
and
we
regularly
work
to
improve
it.
A
We've
had
a
couple
questions
come
up.
I
don't
know
that
we've
had
any
that
are
any
more
that
are
specifically
about
what
you've
done,
but
yeah
and
one
of
them
just
got
answered
by
jeannine.
Thank
you,
gene
ann,
so
someone
asked
about
addressing
aggressive
dogs
using
three
on
one,
and
she
pointed
out
that
yes,
animal
control
now
is
all
100
handled
by
kc
pep
project,
and
so
they
need
to
be
handled
directly.
So
three
and
one
does
not
rout
any
calls
for
animal
control.
E
So
one
thing
I
didn't
show
you
was
how
you
get
there.
This
little
button
over
here
is
on
every
page
of
the
city's
website
and
when
you
click
that
it'll
open
it'll
put
this
overlay
up
and
it'll
jump
you
right
to
this
map,
so
you
don't
have
to
remember.
I
am
going
to
post
this
in
the
chat
that
you
don't
have
to
remember
it.
You
can
just
get
there
through
that
button
and
from
any
page
on
the
city's
website.
A
And
I
will
say
too
about
parcel
viewer.
It's
actually
so
commonly
used
that
under
the
I
want
to.
I
think
it's
the
second
link
under
I
want
to
at
the
top,
so
it's
very
easy
to
find
as
well
or
you
can
search
for
it.
I've
even
just
searched
for
it
on
google
casimo
parcel
viewer
and
it's
usually
the
top.
Yes,
we
do
have
a
question
about.
Can
you
explain
land
bank
versus
kansas
city
homesteading
authority
david?
E
A
layman's
view
on
that,
which
is
that
they
were
set
up
at
two
different
times
through
two
different
state
ordinance
authorized
two
through
two
different
state
laws,
so
they
do
very
similar
things.
Land
bank
is
the
successor
to
the
land,
trust
that
jackson
county
has
had
for
decades,
but
the
kansas
city,
missouri
land
bank,
authorizes
them
to
be
able
to
do
a
little
more
things
and
for
one
thing
it
allows
donations
of
property.
E
They
have
a
separate
board,
they're
a
semi-governmental
entity
or
a
quasi
governmental
entity.
They
make
decisions
on
whether
to
sell
to
people
or
not.
They
look
into
their
history.
They
put
a
clause
on
the.
E
E
Housing
authority
operates
very
similarly,
but
it's
tends
to
be
concentrated
in
particular
neighborhoods,
and
I
honestly
cannot
tell
you
that
the
specific
distinction
between
the
two
other
than
they
were
simply
created
by
two
different
laws
at
the
state
level.
So
but
they
do
function
very
similarly
and
they
are
aware
of
each
other
and
they
collaborate
on
things
when
necessary
and
for
instance,
if
a
property
goes
for
back
taxes
to
land
bank.
But
it's
next
to
a
lot
of
housing
authority.
E
Homesteading
authority.
Excuse
me,
then
they
can
pass
that
property
over
to
the
other
one
so
that
those
parcels
can
be
bundled
together,
for
example,
as
it
happens,
or
as
needed.
A
I
do
want
to
point
out
too
aaron
waller
from
nni.
I
did
offer
up
that.
Nni
has
a
self
inspection
checklist
for
residents
to
use
to
check
for
property
for
potential
violations
that
she
offered
to
share
and
she
also
shared
her
email
address.
If
that's
something
that
in
the
chat,
if
you
would,
if
you're
interested
in
it,
sounds
like
a
great
resource,
that's.
E
Fantastic,
I
do
want
to,
I
know
we're
coming
close
on
time,
so
I
do
want
to
cover
two
other
things.
So
we've
talked
about
a
lot
of
how
to
look
at
an
individual
case,
but
you
might
be
interested
in
what
are
all
the
open
violations
in
my
neighborhood
or
what
are
you
know?
Has
this
property
historically
been
a
problem?
E
E
Obviously,
property
violations
constitute
a
large
portion
of
what
city
does
so
we
have
a
whole
section
for
neighborhood,
visualizations
and
data
sets
and
from
there
you
can
get
things
like
the
list
of
code
violations
that
are
going
on
the
dangerous
buildings
list,
properties
that
are
owned
by
the
land
bank
and
the
homesteading
authority.
E
E
E
E
E
And
this
will
give
you
both
a
short
description.
The
ordinance
number
chapter,
of
course
september,
talked
about
48
and
56,
being
the
primary
violation,
types
48,
certain
nuisances,
56's
or
property
maintenance
violations,
and
so
here
I
can
get
at
a
grasp.
Okay,
this
is
what
the
inspector
is
currently
dealing
with
struggling
with
in
regards
to
this
property.
Now,
if
I
take
off
the
violation,
I
could
see
historical
violations
of
that
address,
or
I
could
say,
leaving
everything
at
2012,
bales.
E
E
And
then
you
can
export
these
to
excel
or
other
formats,
depending
on
what
you're
wanting
to
do
with
them
and
get
some
more
information.
You
can
look
at
you
know.
Historically,
when
do
problems
come
up
in
my
neighborhood?
Are
there
streets
in
my
area
that
are
worse
than
others,
have
a
lot
more
violations,
so
you've
got
a
lot
of
potential
here
for
digging
up
information.
There's
also
a
data
set,
that's
just
all
the
three
women
violations,
so
if
you're
interested
in
things
like
the
barking
dogs
or
illegal
dumping,
this
would
be
where
you'd
go.
E
Unfortunately,
dead,
animal
on
the
right-of-way
is
a
category
we
have
to
deal
with.
So
this
is
very
similar,
though
this
is
going
to
be
again.
You
can
see
much
more
than
just
neighbor
preservation,
although
preservation
is
a
great
deal
of
it
and
again
you
can
just
filter
for
what
you're
interested
in.
Maybe
I
want.
A
And
we,
you
know
this
is
a
great
resource
for
doing
yeah.
Some
research,
either
kind
of
on
a
broader
basis
or
for
specific
addresses
someone
had
asked
about
you
know:
does
it
does
the
property
kind
of
is
property
scarred
by
kind
of
the
history?
I
mean
this
at
this
point.
This
is
all
just
history
right
that
any
close
violation
doesn't
have
any
relevance
to
the
parcel
anymore.
It's
not
held
against
it
in
any
way.
It's
just
out
there
as
information.
E
B
E
Handful
of
open
snow
cases
still
so
we'll
probably
let
public
works,
know
about
that.
So
they
can
get
those
closed
out
and
hopefully
we're
done
with
snow
for
this
year.
So
junior
and
I
think
you
were
trying
to
jump
in.
A
Oh
no,
I
was
going
to
say
that
we
are
going
we.
We
have
also
some
visualizations
built
out
on
open
data
for
301
cases.
We
are
in
process
of
of
doing
more
for
the
property
violations
as
well.
We've
had
to
transition
these
from
the
new
system.
The
old
system
so
had
to
build
some
new
visuals
to
support.
Actually,
if
you
go
to
the
top
david
to
the
data
visualizations
on
the
homepage,
that's
probably
the
best
way
to
find
the
the
whole
list
of
visuals,
as
opposed
to
data.
A
Yeah,
so
that
was
to
the
top
of
the
page
and
it's
kind
of
categorized
by
topic,
and
you
can
dive
in
this
way,
if
you're
more
interested
in
just
sort
of
these
kind
of
the
the
not
the
raw
data,
but
that
kind
of
insights
and
that's
where
you
can
see
property
violations
coming
in
as
the
top
top
request
type.
A
We
are
just
about
at
one
o'clock
and
I
want
to
be
sensitive
to
people's
time,
because
I
I
know
we
we
just
a
lot
of
time
an
hour
to
this.
I
think
we
did
succeed
in
answering
most
of
the
questions
that
I
had,
I
was
tracking
and
keeping
track
of,
but
please
do
reach
out.
A
Tamara
had
shared
her
contact
information
and
I'm
putting
in
our
general
data
kc's
contact
email
on
here
as
well,
and
if
you
send
it
to
us,
even
if
it's
about
a
new
preservation
case,
we
are
all
all
actually
on
the
same
floor
now.
So
we
can
all
be
sure
to
to
share
the
information
and
make
sure
you
get
an
answer.
F
Hello,
everyone,
I'm
terrell
mills,
I'm
the
code
enforcement
manager
and
I
just
want
to
briefly
just
stay
some
because
I
know
like
a
lot
of
the
times
when
I'm
at
neighborhood
meetings
to
the
citizens.
It
always
seems
like
that.
F
And
then
no
letters
are
those
letters
are
returned.
So
we
end
up
with
you
know
some
dead
as
some
dead
in
cases
as
well
a
lot
of
the
times
we
might
come
across
owners
that
are
deceased
and
we
don't
know
they're
deceased
a
lot
of
the
times.
I've
seen
I've
seen
issues
like
where
the
owner
they
might
be
deceased,
but
the
taxes
are
still
getting
paid.
F
The
utilities
are
still
owning
their
name
like
maybe
the
grandkids
live.
There
now
and
no
beneficiary
deed
has
ever
been
passed
on,
so
I
mean
we're
going
after
a
dead
person.
That's
just
some
of
the
obstacles
that
we
face.
Also,
sometimes
people
just
won't
comply
as
well.
We
we're
faced
with
that
as
a
lot.
It's
just
like
I
like
to
use
the
analogy
just
because
I
get
a
speeding
ticket.
That
doesn't
mean
I'm
going
to
stop
speeding.
F
Just
because,
like
we
send
like
letters
to
people
or
if
we
like,
send
tickets
for
them
to
come
to
court,
doesn't
mean
they're
going
to
show
up
to
court
and
it
doesn't
mean
they're
going
to
clean
up
their
property,
but
just
know
that
we're
out
in
the
community
we're
out
in
the
community
every
day
we're
working
old
cases
and
new
cases
daily
and
we're
doing
the
best.
We
can
I'm
going
to
leave
my
number
in
the
chat.
I
get
a
lot
of
calls
daily.
A
Thank
you,
terrell
and
thanks
yeah
to
everyone
from
neighborhood
preservation,
as
well
as
the
neighborhoods
department,
forest
and
delena
for
joining
and
sharing
information,
and
thanks
to
everyone
for
such
great
participation.
Today,
we
had
over
50
people,
which
is,
is
really
phenomenal
and
obviously
a
lot
of
passion
for
for
keeping
neighborhoods
clean
up
and
safe.
So
thanks
again,
everyone
we
will
get.
The
video
posted,
like
I
said,
feel
free
to
reach
out
by
email
or,
if
or
phone.