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From YouTube: County Clerk Modernization Task Force (9-22-21)
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A
A
President
in
the
room,
we
have
a
quorum
first
item
on
the
agenda's
review
the
minutes
from
the
august
25th
meeting.
Is
there
a
motion
to
approve
the
minutes?
Is
there
a
second.
A
Do
we
have
a
second
to
approve
the
minutes,
all
those
in
favor
aye,
all
right
minutes
are
approved
at
this
time.
This
isn't
punk
the
chairman
day
or
anything
like
that.
Is
it
it
every
day?
Is
that
way
right?
I'd
like
to
get
our
first
group
to
come
up
with
the
ohio
motor
vehicle
system.
Would
you
please
come
to
the
podium
and
and
present
your
your
presentation
and
identify
yourself
with
please.
D
Thank
you,
mr
chairman.
My
name
is
jason
wilson.
I
am
the
president
of
the
kentucky
auto
dealers,
association
and
one
item
I
want
to
mention
before
we
get
started.
We
did
have
on
the
agenda.
Sarah
bruce
of
the
ohio
auditor
association.
To
be
honest,
she
had,
unfortunately,
a
death
in
the
family
and
is
not
able
to
attend
this
this
morning,
but
we
have
questions
that
need
to
be
followed
up
with
we'll
certainly
follow
up
with
her.
D
So
thank
you,
mr
chairman,
and
members
of
the
task
force.
Kada
is
very
pleased
to
be
a
part
of
this
modernization
task
force.
As
this
is
a
subject,
our
dealers
are
very
energized
about.
They
very
much
want
to
see
a
more
efficient
way
to
title
vehicles
in
the
near
future.
This
step,
after
all,
is
the
most
important
step
in
selling
a
car
for
both
the
car
dealer
and
the
consumer.
D
Before
I
get
into
some
more
specific
items
related
to
the
subject
matter
at
hand,
I
would
like
to
begin
by
sharing
what
the
current
makeup
of
car
dealers
is
in
the
commonwealth.
I
did
have
a
slide.
I
don't
know
if
it's,
if
that's
able
to
show
up
the
the
one
mentioned
driving
kentucky's
economy.
If
not,
I
can
just
sort
of
read
some
of
the
key
statistics
here
that
would
be
of
interest
to
you
all.
A
E
D
I
know
if
you
can
scroll
that
up
a
little
bit
but
I'll
just
sort
of
go
through
this
briefly
as
it's
important
to
understand
our
current
makeup
as
you'll
see
and
this
information
comes
from
nada-
and
this
is
based
on
2020
numbers,
but
they're
not
dramatically
different,
so
we're
looking
at
approximately
230
new
franchise
dealers
in
the
state
that
accounts
for
just
under
28
000
jobs
created
by
the
dealerships
throughout
kentucky.
Some
of
those
are
directly
with
with
the
dealerships
others
are
in
support
of
the
dealership
operations.
D
The
kentucky
auto
dealers
make
up
a
745
million
dollar
payroll
and
you'll
see
an
average
annual
earnings
for
those
employees
at
58,
435
dollars.
A
state
and
federal
income
taxes
paid
213
million
kentucky
sheriff
total
u.s.
New
vehicle
registrations
is
right
around
one
percent
and
kentucky
auto
dealers
pay
570
million
dollars
in
state
sales
tax.
So
I
thought
that
was
important.
Just
to
sort
of
set
the
table
and
familiarize
you
all
as
the
way
our
membership
is
set
up
currently
as
a
driving
force
in
kentucky's
economy.
D
Dealers
are
a
vital
part
of
our
state's
overall
future
growth.
The
workflow,
the
workflow
process
and
dealerships
like
any
business,
has
an
overall
impact
as
to
how
effectively
any
and
retail
operation
can
run
over
the
last
year
and
a
half
the
pandemic
exposed
some
major
flaws
in
the
current
system.
Inconsistent
processes,
hours
of
operation
varying
by
county
delays,
all
become
major
concerns
to
our
dealers.
As
there
currently
is
no
electronic
system
in
place,
it
became
very
challenging
for
dealers
to
perfect
a
lien
within
the
required
30
days,
as
spelled
out
by
federal
bankruptcy
laws.
D
D
Ultimately,
what
our
dealers
are
looking
to
do
is
to
be
able
to
electronically
produce
and
file
vehicle
registrations
and
title
transfer
documents
with
the
appropriate
county
clerk
in
recognizing
the
importance
that
we
need
to
find
a
path
forward
that
works
for
all
parties
involved.
Kda
has
begun
dialogue
on
this
initiative
with
the
county,
clerk's
leadership.
D
Those
initial
steps
and
conversations
have
been
productive
and
we
all
agree
to
continue
this
open
and
honest
communication.
As
things
progress,
I
believe
most
agree.
It
is
important
to
move
forward
in
this
endeavor.
Now
it
is
time
to
do
what
our
neighboring
states
have
done
years
ago
and
take
those
first
steps
in
embracing
a
technology
that
has
been
available
for
decades.
D
All
that
said,
kda
is
not
here
to
cast
any
blame.
We
believe
all
involved
are
doing
their
best
to
meet
the
demands
of
dealers
and
consumers.
Kda
is
simply
here
to
say:
the
current
system
is
flawed
and
we
can
can
and
must
do
better
for
our
citizens.
Today's
conversations
are
part
of
this
journey
towards
modernization.
D
We
all
should
want.
So
let
us
turn
the
conversation
as
to
what
a
solution
could
look
like.
Where
can
we
go
from
here?
What
other
states
are
doing
this?
Is
there
a
pathway?
We
could
potentially
follow
I'll
begin
by
saying
electronic
titling
is
not
something
new
and
unproven.
Electronic
tiling
has
been
around
for
over
30
years.
In
fact,
most
the
states
that
touch
kentucky
are
doing
and
have
been
doing.
Electronic
titling
for
years
virginia
where
I
come
from,
has
been
doing
it
for
over
30
years.
D
So
the
good
news
is
there
is
a
model
and
there
is
a
proven
path
forward.
Now
each
state
is
unique
and
what
we
have
been
doing
over
the
last
several
months
is
studying
our
neighbors.
Some
states
have
a
dmv
others
utilize,
the
clerk
similar
to
kentucky.
So
we
have
chosen
to
look
specifically
at
the
ohio
model.
Ohio
uses
clerks
of
court
models
similar
to
kentucky.
D
We
have
shared
this
example
with
clerk
leadership,
and
I
know
they
are
looking
into
this
further
based
on
our
continued
discussions
and
in
fact,
within
the
last
week,
or
so
they
took
a
field
trip
to
ohio,
and
my
understanding
is
they've
had
some
very
productive
conversations
and
we're
able
to
see
how
that
system
is
utilized,
so
we're
off
to
a
good
start.
From
that
standpoint.
D
I'm
pleased
today
to
have
our
friends
from
cox,
automotive
join
us
via
zoom
for
those
of
you
who
are
unfamiliar
with
cox,
automotive.
They
are
one
of
the
largest
automotive
companies
in
the
world.
They
are
leaders
in
electronic
titling
in
the
u.s
and
they
have
a
tremendous
knowledge
as
it
relates
to
finding
solutions
unique
to
each
state.
D
So
at
this
time,
what
I'd
like
to
do
is
turn
this
over
to
our
friends,
at
cox,
automotive
and
they'll
be
able
to
talk
through,
at
least
at
a
very
high
level,
a
potential
road
map
moving
forward.
So
let
me
begin
by
introducing
dan
pulliam
he's
the
senior
government
affairs
manager
and
allow
him
to
introduce
the
team,
and,
while
dan
is
doing
that,
if
we
could
get
that
other
share
screen
for
their
powerpoint
up
at
this
point,
that
would
be
great.
E
Oh
well,
thank
you
very
much
jason
for
that
warm
introduction.
We
certainly
appreciate
the
opportunity
to
appear
before
this
task
force
to
talk
about
electronic
solutions
in
the
registration
and
titling
field.
E
My
first
task
here
will
be
to
introduce
some
team
members
that
we
also
have
on
the
phone
who
will
support
any
question
and
answer
period
that
I
may
not
be
able
to
answer,
and
the
one
thing
we've
learned
about
this
industry
is
it's
constantly
changing
constantly
innovating
and
we
are
constantly
trying
to
find
ways
to
improve
it,
and
so,
from
that
perspective
really
is
a
partnership
and
a
team
effort
and
so
co-chairs
of
the
task
force
and
members
of
the
task
force.
E
I
want
to
take
a
moment
to
introduce
my
boss,
sarah
hunsaker
who's
on
screen
now
on
video
sarah's,
been
handling
region,
title
issues
for
a
number
of
years
now
and
is
the
director
of
government
affairs
for
our
team
at
the
region
title
operations
for
both
registration
and
titling
solutions
and
collateral
management
solutions.
E
We
also
have
on
the
phone
with
us.
Our
senior
association
alliance
manager,
paulie,
pena
paulie,
is
has
joined.
Our
team
has
vast
experience
over
decades.
I
won't
say
how
many
polly,
but
decades
of
experience
in
the
automotive
industry
and
she
comes
with
a
wealth
and
a
depth
of
knowledge.
That's
that
that's
wonderful
inside
the
industry.
E
We
also
have
with
us
on
the
phone
colleen,
boris
colleen
also
has
decades
worth
of
experience
in
the
electronically
entitled
field
and
the
registration
of
vehicles
and
serves
as
the
senior
manager
of
government
affairs
as
well,
and
so
we've
we've
got
a
great
team
assembled
here.
We've
been
talking
to
jason
for
a
while
now
about
ways
in
which
we
might
be
able
to
assist
in
various
ways,
not
sure
if
that
powerpoint
is
ready
to
go
there
or
if
you
want
me
to
share
my
screen.
E
D
E
Oh
well,
thank
you
very
much.
I
do
appreciate
that
we
have
a
few
slides
just
to
move
through
real
quick,
and
I
know
we
did
provide
this
powerpoint
presentation
yesterday
evening
to
the
lrc
so
that
members
could
have
it
and
if,
at
any
point
in
time
you
have
any
questions
feel
free
to.
Let
me
know
this
is
just
an
agenda
of
what
we're
going
to
cover
today,
real,
simply
and
jason
highlighted
most
of
this
information
already,
as
jason
indicated
cox,
automotive
is
quite
large
over
30
000
employees
worldwide.
E
The
names
that
you'll
recognize
here
out
of
the
many
brands
we
have
our
manhunt,
our
auction
locations,
inventory
solution,
auto
trader,
obviously,
retail
website
handling
large
numbers
of
transactions
in
large
volume.
Kelly
blue
book
is
the
other
name
that
you
will
see
in
addition
to
dealer
track.
That
makes
up
our
suite
of
services
and
business
opportunities.
E
Our
most
recent
adventure
into
the
mobile
is
the
mobility
space
with
some
new
services
there,
and
a
lot
of
this
is
looking
at
how
we
deal
with
a
large
variety
of
autonomous
vehicles,
those
kinds
of
things:
how
do
we
service
those
industries
and
where
we
go
from
there?
E
But
today
we're
here
to
talk
to
you
about
how
collateral
management
services
and
registration
and
titling
solutions
are
two
core
businesses,
two
of
our
core
businesses
at
dealer,
track
that
interact
with
the
states
with
dealers
with
lenders
from
a
collateral
management
perspective,
we
have
programs
known
as
the
electronic
lien
entitled
elt.
E
For
short,
I
know
various
government
agencies
love
acronyms,
so
we
do
as
well.
I
have
a
whole
book
of
them,
but
we
started
in
the
elt
field
in
1989,
pioneering
this
operation
in
california
and
have
been
going
ever
since
so
we've
now
hit
50
percent
of
the
country
that
actually
have
have
elt
enabled
in
their
states.
As
jason
indicated.
This
is
not
new.
It
continues
to
innovate.
E
We
continue
to
do
things
new
that
we
haven't
done
before
in
ways
that
we've
never
done
them,
but
we
serve
about
6
600,
auto
finance
lenders
across
the
country
and
we
actually
have
in
our
possession
in
either
electronic
or
paper
format
about
60
million
titles
on
any
given
day
on
behalf
of
those
lenders
and
then
on
our
registration
and
titling
services
solution
side,
we
did
pioneer
this
electronic
registration
system
back
in
1990
was
a
great
opportunity
for
us
and
since
then,
we've
been
able
to
expand
quite
rapidly
across
the
country,
we're
now
into
16
states.
E
We
just
launched
minnesota
earlier
this
year,
so
we
have
been
adding
state.
We
have
about
28
applications,
including
temporary
tags,
that
make
up
part
of
those
solutions
and
again
we
build
these
systems
based
on
what
the
state
law,
the
state
requirements
and
what
the
process
and
workflow
requires
in
each
of
those
states.
So
those
are
custom-built
applications
that
we
that
we
put
together
for
those
states
we
service
about
seven
thousand
independent
and
franchise
dealers
on
the
registration
and
titling
side.
E
Just
to
give
you
an
idea,
dealer
track
in
whole
for
all
of
our
operations
has
some
connection
to
about
20
000
dealers
across
the
united
states,
and
so
from
that
perspective
we
have.
We
have
a
vast
amount
of
knowledge
about
dealer
operations
and
how
those
processes
work.
We
do
about
10
million
transactions
across
the
country
each
year
in
the
regis
and
the
registration
and
tiny
way
solution
side.
E
Just
to
give
you
an
idea
of
you
know
what
does
it
look
like
across
the
country
in
terms
of
electronic
lean
and
title
elt,
and
electronic
registration
and
title
sometimes
referred
to
as
either
ert
or
evr,
which
is
electronic
vehicle
registration?
E
So
we
have
about
50
percent
of
all
the
states
25
that
have
elt
installed
and
those
connections,
and
we
do
work
with
county
clerks
clerks,
of
course,
associations
and
the
various
jurisdictions
across
the
country,
and
that
represents
about
72
percent
of
all
registered
vehicles
in
the
united
states
and
then
and
then
we
also
have
electronic
registration
entitled
about
52
percent
of
the
states.
Now
have
it
in
some
form
and
that's
about
78
of
all
the
vehicles
that
are
subject
to
registration
in
the
country.
E
To
give
you
an
idea
of
what
state
adoption
looks
like
on
those
states
that
border
kentucky,
as
you
can
see,
almost
all
the
states
surrounding
you,
with
the
exception
of
tennessee,
have
some
form
of
electronic
processing
related
to
titles
or
registrations.
Illinois
has
both
programs
we
well,
they
will
have
both
programs.
E
We
expect
them
to
be
operational
in
2022
for
elt
indiana
electronic
region
title
for
a
number
of
years
now,
elt
should
be
coming
sometime
in
2022
and
ohio,
electronic
titling
and
elt
is
there,
which
is
the
model
we
will
discuss
in
a
little
in
a
few
minutes.
West
virginia
has
an
ert
system,
they're
working
on
some
working
on
some
new
titling
programs.
E
That
should
be
coming
out
shortly
and
then
in
virginia,
where
jason
is
from
and
has
indicated,
you
know,
ert
and
elt's
been
very
been
in
those
states
in
that
state
for
a
while
missouri
just
passed
a
new
law
this
year,
creating
a
modernization
and
electra
and
a
motor
vehicle
technology
fund,
and
so
from
that
perspective,
missouri
will
also
be
joining
the
fold.
E
In
addition
to
these
discussions
that
we're
having
in
kentucky-
and
we
have
done
some
presentations
in
the
past
with
tennessee
as
well
so
again,
these
systems
have
been
out
in
place
for
quite
a
while
in
various
forms.
We
continue
to
innovate
them
and
continue
to
work
with
those
states
to
build
those
programs,
and
then
you
know
one
of
the
key
things
we
want
to
bring
up
as
part
of
this
process
and
certainly
in
ohio
and
the
other
jurisdictions
where
we
work
at
the
county
level.
E
In
addition
to
working
with
the
state,
is
preserving
and
protecting
the
role
of
the
clerks.
These
electronic
registration
and
titling
programs,
electronic
lean
and
title
programs
simply
allow
just
technology
to
continue
to
make
the
process
better
to
make
folks
more
efficient
and
to
make
sure
that
these
systems
are
secure.
E
First
and
foremost,
just
want
to
really
reiterate
that
all
of
the
latest
technology
about
usernames
passwords
protecting
those
things
in
various
states
who
require
it
multi-factor
authentication.
So
all
of
these
systems
are
protected
and
locked
down
in
terms
of
which
users
are
allowed
to
use
them
and
how
they
control
that
process.
And
so
from
that
perspective,
we
want
to
make
sure
that
these
systems
are
not
vulnerable
to
various
attacks,
but
also
that
they're
efficient
enough
to
serve
those
purposes.
E
The
important
thing
is,
we
understand
and
work
with
on
on
all
of
the
states
where
we
work
with
all
of
the
stakeholders,
including
county
clerks,
because
they
play
a
very
integral
role
in
the
entire
process
of
registering
titling
a
vehicle.
Liens
lean
placement,
all
that
kind
of
thing,
and
so
that
critical
role
needs
to
be
preserved
and
maintained.
E
The
idea
here
is
just
to
make
it,
as
I've
said,
before
extremely
efficient
through
the
use
of
technology,
but
all
of
the
underlying
authority
and
all
of
the
revenue
that's
derived
from
these
various
vehicle.
Titling
processes
remain
in
place.
They
remain
intact
and
our
services
and
the
other
service
providers
who
are
in
this
space
in
this
industry
derive
our
income
from
fees
that
we
charge
to
the
dealers.
E
We
don't
typically
charge
or
we
don't
at
all.
Actually,
I
should
say
charge
any
state
for
for
our
products
and
we
work
with
those
states.
We
build
these
products
and
then
we
have
these
costs
that
are
passed
on
to
the
dealers
and
lenders
as
part
of
that
process,
but
important
to
just
say,
county
clerks
are
an
important,
aren't
important
fraud
protection
to
ensure
that
these
documents
and
and
the
process,
and
that
and
the
transactions
that
are
being
conducted
are
absolutely
a
hundred
percent.
E
The
way
they
should
be
and
they
serve
that
role
as
a
critical
part
of
this
process,
and
just
we
wanted
to
give
you
some
idea
of
you
know
what
do
sample
project
milestones
and
timeline
timelines
look
like
in
terms
of
how
do
we
approach
this
when
we
actually
do
partner
with
and
work
with
states.
You
know
first
is
kind
of
what
we're
doing
right
now,
which
is
information
gathering
and
working
with
various
legislative
committees,
transportation,
cabinets
and
other
agencies
within
the
state
to
just
make
sure
what's
required
under
the
law.
E
E
Which
you've
already
begun
with
this
task
force,
including
those
important
internal
stakeholders,
county
clerk's,
transportation
departments,
if
any
other
agencies
in
the
state
can
place
liens
on
vehicle
titles?
Those
types
of
things
we
encourage
all
those
stakeholders
to
be
brought
in
and
then
certainly
the
engagement
of
external
stakeholders
like
dealer,
track
our
competitors
in
the
marketplace,
who
are
third
priority
service
providers
or
party
third
party
processors,
just
to
make
sure
that
we've
covered
all
the
bases
and
checked
all
of
the
checked.
E
All
the
boxes
in
terms
of
this
is
what
it
looks
like
and
then
probably
the
next
couple
of
steps
here
are
super
important,
developing
those
rules
and
regulations.
Again
we
build
our
systems
to
your
rules
based
on
what
you
require
under
the
law,
what
you
require
administratively,
but
then
also,
how
does
it
fit
into
that
work?
Look
for
the
clerks
and
then
the
development
after
you
have
the
rules
and
regulations
of
the
specifications,
the
technical
document
that
goes
into.
E
E
And
then,
most
importantly,
today,
we
wanted
to
talk
to
you
a
little
bit
about
the
ohio
titling
process,
and
this
process
is
is
interesting
in
ohio.
It
includes
the
dealers,
it
also
includes
other
authorized
users.
Besides,
dealers
could
be
lenders
could
be
others,
and
this
system,
the
ohio
system,
is
known
as
the
automated
title
processing
system.
So
a
transaction
at
its
base
level
starts
out
with
the
dealer
preparing
all
of
the
application,
materials
and
documents
required
to
submit
a
transaction.
E
The
dealer
is
required
to
input
this
information
and
data.
We
do
it
through
dms
import
and
extraction
as
those
transactions
come
through,
which
is
a
technical
way
of
us
to
move
data
from
one
point
to
the
other
and
make
the
dealers
more
efficient
as
they
process
these
transactions
in
ohio.
The
dealers
are
required
to
scan
all
of
those
documents
into
the
system
with
a
with
a
desktop
scanner,
that's
available
to
them,
and
then
that
dealer
will
take
those
documents
attach
them
to
the
transaction.
E
The
dealer
will
submit
through
our
software,
all
of
that
application
material
over
to
the
atps
system
at
the
state,
the
state
system
reviews
it
looks
at
it
to
make
sure
that
it
meets
basic
criteria
for
a
transaction,
and
then
it
gets
transmitted
over
to
the
clerk
of
courts
and
in
the
clerk
of
courts.
They
begin
to
review
this
application.
They
look
at
the
documentation,
that's
required
and
they
ask
themselves
a
bunch
of
questions
that
appear
to
be
without
fraud.
Does
it
meet
the
law?
E
Do
I
have
all
of
the
information
and
documents
required
and,
and
is
this
transaction
worthy
of
being
approved?
If
it's
not
the
cleric,
courts
will
reject
it
and
they
will
return
to
the
dealer,
the
transaction
for
correction
with
various
notes
about
what's
missing?
Is
it
a
document?
That's
missing.
It
is
a
field.
That's
missing,
whatever's
missing
from
that
transaction
that
does
not
allow
it
to
go
forward.
They
will
reject
that
and
send
it
back.
E
E
They
will
begin
to
print
the
titles.
Titles
come
out
electronically
and
also
in
paper
format,
physical
document
format
in
ohio,
so
the
physical
title
will
get
printed
and
then
all
of
those
documents
will
be
provided
back
to
the
to
the
dealer
and
then
on
the
electronic
side.
All
that
title
data,
all
those
electronic
documents,
all
the
statuses
get
returned
back
to
the
electric
system.
E
Excuse
me
and
then
back
to
ultimately
to
the
dealer
for
further
processing
and
so
ohio
uses.
This
quicker
quartz
process
has
been
using
it
for
many
many
years
and-
and
it
is
essential
to
this
process
and
the
clerks
play
a
very
important
role
here-
to
protect
from
fraud
to
make
sure
that
these
transactions
are
worthy
of
being
approved,
and
this
is
the
same
type
of
model
that
we
believe
would
work
in
the
commonwealth
of
kentucky
for
sure.
E
E
There
is
a
process
where
service
providers
like
dealer
track
can
provide
those
services.
We
compete
with
other
competitors
in
the
market
for
those,
the
state
also
has
a
no
charge
system
that
dealer
track
won
the
contract
for,
and
we
do
charge
the
state
for
this
program
less
than
a
dollar
for
those
transactions.
But
the
majority
of
our
clients
are
on
our
fee
for
service
program
that
operates
within
the
state
within
the
state
of
ohio,
and
so
this
process
is
is
very
efficient.
E
We
see
processing
times
for
this
title
work
inside
the
dealer
that
sometimes
once
the
once
the
clerk
once
the
title
clerks
inside
the
dealers
understand
exactly
how
to
perform
the
transactions
what's
required.
We
can
see
these
transactions
being
done
in
in
just
under
two
minutes,
so
it's
a
it's
a
quick
process
for
them
and
then
obviously
the
county
clerk
of
course
takes
their
time
to
understand
exactly
what
happens,
but
we
typically
can
see
same-day
turnaround
on
title
processing
from
the
clerk
of
course,
as
well.
E
D
A
Thank
you
chair.
You
mentioned
there
being
other
vendors
in
this
space.
How
many
other
competitor
vendors?
Are
there
in
your
space,
similar
similar
providers
to
you
all.
E
So
in
ohio
we
have
two
other
competitors
that
are
there
one
that
just
recently
finished
programming.
I
don't
believe
they
have
any
clients
yet
and
then
the
other
one's
been
in
the
market
space
for
a
while
we
do
have
about
75
percent
of
the
market
in
ohio
in
our
other
states
across
the
country.
Sarah,
if
you
want
to
jump
in
here,
I.
E
On
the
electronic
lien
and
title
side,
there
are
about
five
major
national
vendors
and
then
on
the
electronic
registration
and
titling
side
nationally,
there's
probably
maybe
five,
but
there
are
a
variety
of
regional
providers,
so
there's
some
that
may
only
have
created
their
interface
with
a
with
one
state
across
the
you
know
in
that
in
that
region,
and
so
from
that
perspective
there
may
be
I'm
going
to
say
maybe
up
to
a
dozen
more,
but
again,
those
are
real,
regionally
done.
Some
of
them
are
just
in
big
states.
E
E
E
Our
understanding
current
law
in
kentucky
is
that
the
the
residence
of
the
individual
dictates
a
lot
of
a
lot
of
those
terms,
and
so,
from
that
perspective
we
would
design
it
to
whatever
your
law
requires,
and
they
just
want
to.
You
know
we
don't
we
don't
do
anything
that
that
is
out
of
the
normal
for
each
of
those
states.
A
D
This
question,
probably
for
jason
wilson,
just
a
question
on
on
the
cost
of
all
this,
to
your
knowledge,
with
this
modernization
cost
to.
D
A
Would
there
be
any
benefit
to
just
doing
one
of
these
systems
versus
the
other,
or
do
these
need
to
work
in
coordination
in
conjunction
with
each
other?.
E
Approach
start
off
with
you
know
a
little
bite
of
the
apple
at
a
time
in
order
to
to
achieve
you
know
great
things
in
a
lot
of
cases
across
the
country
that
we've
seen
states
develop
the
typical
path,
not
all
have
chosen
this
path,
but
the
typical
path
we
see
is
the
beginning
of
an
electronic
lean
and
title
program,
which
then
has
the
lenders
placing
liens
electronically
holding
titles
electronically,
those
kinds
of
things
and
then
moving
on
from
there
to
electronic
registration
and
titling.
E
The
registration
and
titling
side
of
it,
typically
in
each
state,
tends
to
be
a
more
robust
transaction.
That
requires
much
more
programming,
much
more
development,
and
so
just
to
give
you
an
example,
we
see
some
electronic
lean
entitled
states
that
can
be
programmed
in
in
six
nine
twelve
months.
Typical
is
about
nine
to
twelve
on
the
on
the
registration
side
of
it
because
of
the
complexity.
E
We
see
that
development
time
lasting
in
a
lot
of
cases
18
to
24
months
for
program,
development
rules,
those
kinds
of
things,
and
so
we
have
seen
states,
take
the
elt
approach
first
and
then
do
electronic
or
engine
title.
We
encourage
states
if
you
have
a
temp
tag
program
that
you
create
a
combined
program
that
includes
electronic
registration
and
titling
and
temp
tags.
If
that's
what
you
need
and
then
lurking
in
the
background
here,
we
have
lots
of.
E
We
have
lots
of
task
force,
meetings
and
lots
of
other
industry
events
that
are
occurring
across
the
country.
E-Titling
is
sort
of
the
next
step,
and
this
is
the
ability
to
have
a
completely
paperless
titling
system
and
then
those
those
electronic
titles
that
are
held
eventually,
there
aren't
any
right
now,
but
eventually
those
electronic
titles
will
even
be
allowed
to
be
transferred
from
one
state
to
the
other,
fully
electronically.
And
so
there's
lots
of
innovation
occurring
out
there.
E
But
our
typical,
walk
or
crawl
walk
run
approach
that
we
advise
is
elt
ert
with
attempt
tag.
If
that's
what
you
require
and
then
moving
on
to
a
more
robust,
full
e
titling
system.
But
again,
each
state's
unique
and
whatever
programs
you
determine
are
the
best
for
you
under
your
rules
and
law.
You
know
we
we
work
with
you
to
figure
out
what
that
best
best
approach
would
be.
I
hope
that
answers
your
question.
A
A
E
So
in
our
it
can
be
placed
either
by
the
lien
holder
or
by
by
a
dealer.
Sarah,
do
you
want
to
jump
in
here
and
talk
a
little
more
about
about
how
those
placements
occur.
C
C
We
typically
think
of
lien
filing
functionality
as
part
of
electronic
registration
and
titling,
because
typically
the
dealers
are
filing
those
liens
on
behalf
of
the
lenders,
but
we
do
have
states,
and
I
would
say
it's
certainly
a
trend
that
we
are
seeing
amongst
our
25
elt
states
where
that
core
elt
functionality
is
now
including
a
lien
filing
transaction,
and
that
could
either
be
done
by
the
lien
holder
or
the
elt
program
could
be
accessed
by
a
dealer
to
do
just
the
lien
filing
component,
perhaps
maybe
not
initially,
the
full
registration
and
titling
just
that
in
that
lien
component,
which
would
result
in
an
electronic
lien
and
title
for
that
lien
holder.
E
And
one
item
to
point
out
here
for
sure
that
we've
we've
seen
in
kentucky
is
kentucky's
what
we
call
in
the
industry
as
a
non-title
holding
state.
E
So
the
title
actually
goes
to
the
individual
consumer
citizen
of
the
state,
and
so
from
that
perspective,
what
we
see
occur
just
happened
in
michigan
earlier
this
year
when
we
implemented
their
elt
program,
almost
all
the
states,
I
can't
say
all
because
there
are
a
couple
of
outliers,
but
but
almost
all
of
the
states
when
they
do
electronic
lean
and
title
and
they
start
going
down
the
road
of
these
electronic
programs.
They
change
the
status
from
non-title
holding
where
it
goes
to
the
consumer,
to
what
we
call
a
title.
A
C
It
can,
it
just
depends.
It
depends
on
the
state
rules,
so
we
do
do
electronic
registration
for
entitling
for
a
variety
of
assets
beyond
just
passenger
vehicles.
So
in
pennsylvania
we
do
mobile
homes
off
highway
vehicles,
vessels
and
again
just
a
variety
of
vehicle
types
depending
on
what
the
state
is
allowing.
E
And
just
to
give
you
an
idea,
these
systems
are
again,
as
sarah
indicated
and
I've
talked
about
before
they're
programmed
to
meet
whatever
your
needs
and
your
laws
are.
So
if
you
allow
those
transactions
to
be
done,
you
can
so
I'll
give
an
example
in
connecticut
we
can
register
vehicles
through
our
system,
I
believe
up
to
65
or
80
000
pounds.
We
do
not
do
any
international
registration
plan
work.
E
Those
kinds
of
things-
typically,
that's
already
handled
by
another
another
industry
group
outside
of
us,
but
we
will
do
whatever
transactions
are
allowed.
Our
core
transactions
are
typically
standalone
registration,
standalone,
renewals,
renewals,
registration,
titling,
of
course,
transfers
renewals,
I'm
trying
to
think
of
some
of
the
other
core
transactions
that
are
out
there,
but
whatever
you
allow
is
the
way
we
build
our
system
to
meet
that
need
that
you
have
at
the
state
level
and
and
and
then
working
with
the
transportation
cabinet
just
to
figure
out.
E
Where
do
all
these
transactions
fit
and
what
can
and
can't
be
done.
A
E
Yes,
sir,
again,
whatever
your
roles
are
at
the
county
level,
whatever
your
rules
are
at
the
state
level,
whatever
regulations
you
build
and
then,
of
course,
whatever
the
technical
specifications
are
for
each
of
these
programs,
we
build
our
programs
to
match
that,
and
so
what
it
does
for
us
is
allow
us
to
make
sure
that
we're
not
wasting
various
individual
time.
So,
for
example,
when
you
require
17
digit,
then
then
we
do
not
let
16
digits
come
through
right,
because
it's
wrong.
There's
other
fields
like
that.
E
There's
other
things
that
occur
in
these
systems
and
what
we
do
is
we
build
them
to
match
your
criteria
and
when
we
do,
we
prevent
insufficient
or
other
transactions
from
even
getting
through
the
system
without
having
the
minimum
amount
of
information
and
the
minimum
amount
of
documents
that
are
there.
Are
there
mistakes
to
get
made
sure,
but
if
we
can
eliminate
sending
even
a
hundred
transactions
a
day
across
the
state,
it
saves
an
enormous
amount
of
time
not
only
for
the
dealers
inside
their
internal
operations,
but
also
at
the
county
level.
A
Thank
you.
Does
anyone
else
have
any
questions
representative
meredith,
this
one
is
a
little
more
specific
piggyback
on
that
previous
question,
from
a
technical
perspective
in
any
of
the
other
states
that
you
all
work
with.
Do
you
all
have
a
system
where
you
are
collecting
ad
valorem
and
property
taxes
for
local
entities,
not
just
the
state.
E
So
we
do,
we
do
capture
a
variety
of
taxes
and
fees
that
are
provided
over.
Let's
just
stick
with
the
ohio
example,
so
the
ohio
example
we
pay
whatever
titling
fees,
there's
a
15
title
fee,
there's
a
five
dollar
dealer,
title
flip
fee
that
are
separate
and
then
there's
also
the
taxes,
sales
tax,
other
issues
we
collect
across
the
country,
tens
of
millions
of
dollars
each
day
and
we
transfer
those
funds
to
either
the
state
jurisdictions.
If
those
are
the
rules
or
to
the
local
county
jurisdictions.
E
We're
just
entering
some
beta
testing
right
now
to
do
registration
in
ohio,
and
so
those
fees
have
to
go
to
deputy
registrar's
offices,
because
that
operation
is
outside
of
it,
and
so
ohio
will
be
a
two-fold
process
for
us
for
debiting
and
crediting
various
entities
that
are
at
the
local
level.
But
then
in
states
like
california
and
others,
all
the
funds
go
to
the
state,
and
so,
in
this
case,
in
kentucky
you
know,
whatever
funds
are
required
to
be
put
into.
A
And
thank
you.
Anyone
else
have
any
questions.
Senator
wheeler.
Thank
you,
mr
chairman.
Is
there
a
state
that
you
all
can
think
of
in
your
current
network?
That
would
be
most
similar
to
kentucky
that
we
could
look
at
for
somewhat
of
a
model
legislation.
E
Sarah,
I
mean,
I
think
ohio
is
probably
the
closest
model
and
again
the
ohio
model
is
title.
Only
we
built
registrations
outside
of
the
state
system
in
partnership
with
another
association
in
ohio,
which
is
unique
and.
E
From
that
perspective
and
we're
in
beta
testing
now
the
other
state
that
does
title
only
and
then
also
has
a
registration
component
to
it
would
be
indiana
and
their
program's
been
up
and
running
for
a
long
time.
The
only
major
difference
with
indiana
is
that
it's
not
county-based,
it's
actually
a
state-based,
so
the
information
goes
over
there.
Sarah,
I
think
georgia's
country.
C
States,
georgia
is
also
county-based
we're
currently
in
the
process
of
developing
electronic
registration
and
titling
with
colorado,
which
is
also
county
based.
So
the
county
clerks
in
colorado
are
responsible
for
the
titling
of
vehicles,
and
so
we
are
in
the
process
of
of
standing
a
system
up
there
as
well.
So
they
may
be
another
good
state
to
look
at
as
you're
on
this
journey,
so
georgia,
ohio
and
colorado.
A
Sir,
thank
you
any
other
questions.
Chairman
jason.
I
think
this
one's
probably
towards
you
from
your
house
perspective
from
the
dealer's
perspective
in
kentucky.
Obviously,
the
the
titling
and
lean
portion
of
this
is
extremely
important
from
euros
perspective.
Is
the
registration
piece
of
this
as
important
to
you
all.
A
D
I
appreciate
that
question
very
much
I
think,
ultimately,
to
to
dan
point's
point
earlier.
This
is
that
crawl
walk
run
thing,
so
I
think,
what's
what's
vital
to
the
dealers
right
now,
starting
with
that
title
program
now,
ultimately,
would
it
be
great
to
be
able
to
offer
registrations
at
the
time
of
a
vehicle
delivery?
D
Absolutely,
and
one
of
the
benefits
to
that
which,
again
speaking
of
that
virginia
model,
is
when,
when
you
have
that
capability,
literally
everything
that
with
that
transaction
occurs
in
real
time,
so
as
a
consumer
you're
buying
your
vehicle,
you
do
the
paperwork.
You
have
your
registration,
you
leave
the
dealership.
D
If
you
were
to
get
pulled
over
by
a
police
officer,
they
run
the
tag
and
they'll
see
that
oh
okay,
this
is
you
that
you
are
the
owner
of
that
car
so
now,
depending
on
the
state,
but
that
is
ultimately
ideal,
ideally
where
you
would
like
to
go
where
all
these
things
sort
of
happen
in
real
time.
But
initially
to
your
point,
mr
chairman,
we
would
want
to
start
slowly
and
and
build
to
that.
A
E
So
yes,
so
we
have
some
states
where
it's
just
the
initial
registration,
that's
done
as
part
of
the
process.
We
have
other
states
where
they
can
do
standalone
registration.
E
They
can
do
a
renewal,
so
there's
lots
of
opportunities
where
each
of
these
types
of
transactions
can
serve
a
need
for
the
users
in
the
system,
and
so
from
that
perspective,
that's
where
we
really
work
as
a
stakeholder
with
the
state
to
figure
out.
You
know
what
what
transactions
do
you
need
immediately?
E
So
new
york
updated
their
rules
and
regulations
and
allowed
us
to
begin
to
collect
that
sales
tax
so
that
there
wasn't
a
hard
stop
so
that,
in
the
event
that
they
had
closures
or
those
kinds
of
things
that
those
transactions
could
continue
to
go
forward
electronically,
to
ensure
that
nurses
and
doctors
who
needed
to
get
new
vehicles
because
their
car
died
in
the
middle
of
the
pandemic,
that
they
could
actually
do
that
without
a
hard
stop
in
that
transaction.
And
so
I
don't.
E
I
would
encourage
you
that,
as
you
look
at
the
impact
of
the
pandemic
and
what
it
had
on
your
operations
to
also
include
some
of
those
discussions.
As
you
look
at
what
transactions
are
allowable
and
how
do
you
do
them?
You
know
we
work
with
the
dealers
a
lot.
We
work
with
the
lenders,
a
lot
one
of
the
other
kinds
of
industries
we
work
with
are
fleet
fleet
management
companies.
E
So
your
enterprises
hurts
those
kinds
of
companies
and
in
a
lot
of
states,
we
have
the
ability
to
allow
them
to
also
do
the
registration
of
their
new
vehicles
that
they
acquire,
but
then
also
to
do
removals
and
those
kinds
of
things
through
the
system
and
again
it
just
makes
it
all
that
much
more
efficient.
You
have
fewer
in-person
activities
that
have
to
be
done
for
tens
of
thousands
of
transactions,
and
so
those
are
the
kinds
of
things
that
you
know.
E
A
A
E
Off
the
top
of
my
head,
I
don't
we'd
have
to
dig
into
that
and
do
a
little
research
and
again
some
of
these
are
new
connecticut's,
a
good
example
where
connecticut
just
put
this
in
place
this
year,
where
they
allowed
standalone
renewals
to
be
done
within
our
system,
and
so
that
data
sets
growing.
Sarah,
I
don't
know
if
you,
you
have
an
idea.
C
Yeah,
I
don't,
and
I
would
just
say
that
in
the
16
states,
where
we
have
the
full
electronic
registration
and
titling,
it's
the
minority
of
states
that
allow
for
a
registration
renewal.
We
we
think
of
the
initial
registration
as
being
a
core
transaction,
but
not
the
renewal,
and
so
it's
only
a
handful
of
our
states
that
would
allow
for
that
registration
renewal.
We
tend
to
think
of
that
as
a
more
consumer-facing
transaction
and
something
that
the
consumer
engages
with
either
the
county
clerk
or
the
department
on
an
annual
basis.
C
Those
states
that
have
incorporated
it
into
their
electronic
registration
and
titling
programs
are
really
doing
so
for
kind
of
two
reasons.
The
first
is
to
accommodate,
typically
accommodate
fleet
companies,
because
that
those
entities
do
have
a
need
to
do
bulk
renewals
of
registrations
on
an
annual
basis,
as
well
as
the
states
are
beginning
to
open
up
that
transaction
to
dealers,
really
just
to
do
as
a
courtesy
for
their
customer.
That
may
be
coming
in
to
get
an
oil
changed
or
their
vehicle
serviced
around
the
time
their
registration
is
due.
C
You
know
perhaps
the
dealer
notices
that
their
registration
is
due
and
they
have
the
ability
to
offer
that
service
to
their
customer
during
that
during
that
interaction,
but
I
would
certainly
say
it
is
it's.
It
is
not
from
our
standpoint,
considered
a
core
transaction
and
really
kind
of
just
again
not
not
available
in
the
majority
of
states
where
we
operate.
D
I
would
also
echo
sarah's
sentiments
is
that
we're
looking
at
this
at
a
time
of
purchase
scenario
from
the
dealer
standpoint?
Ideally,
so
that's
that's
our
position
as
well.
A
I
had
one
other
follow-up
on
this
and
I
can
honestly
say
I
thought
I'd
thought
about
the
different
angles
of
this,
and
this
is
something
that
just
occurred
to
me
when
we
were
going
through
this,
I'm
assuming
it
gets
dangerous.
Sometimes,
when
you
do
that,
I
understand
I'm
assuming
that
with
elt
that
there's
a
there's
a
part
of
the
program
built
in
for
lin
lien
holders
to
do
their
releases
once
these
liens
are
paid
off.
Is
that
correct?
E
That
is
correct
and
our
product
for
the
lean
holders
allows
them
allows
them
to
do
that,
and
so
that
process
creates
lots
of
efficiencies
and
a
lot
quicker
lean
releases
than
what
I
think
you're,
probably
seeing
right
now
in
your
manual
paper
operations
and
and
that
just
creates
a
another
level
of
efficiency.
E
The
one
thing
I
will
point
out
in
a
you
know
in
ohio,
as
you
look
at
that
example,
ohio
allows
dealers
to
hold
their
titles
electronically,
so
when
the
lien
holder
releases
that
title
and
they
release
it
to
that
third
party
payoff
the
dealer
who
paid
off
that
loan
taking
that
vehicle
and
trade,
those
dealers
are
allowed
to
flip
those
titles
into
their
name
and
hold
them
electronically
with
without
printing
a
paper
title.
E
So
the
suppression
of
that
printing
of
the
title
actually
not
only
makes
their
flip
into
another
consumer
when
they
sell
it
much
more
efficient,
but
it
also
reduces
the
amount
of
paper
they
have
to
print
all
those
kinds
of
things,
and
so
from
that
perspective
you
know,
if
you're
looking
at
designing
your
system,
you
know
those
are
options
as
well.
E
The
dealers
do
pay
a
title
fee
when
they
do
that
flip,
but
it's
not
as
high
as
the
the
regular
title
fee
where
they
have
to
print
a
paper
title
along
with
it
so
but
again
lots
of
opportunity
here
and
lots
of
innovation
going
on
around
the
country.
E
Right
now,
we've
probably
had
sarah
conversations
with
10
other
states
about
new
electronic
programs
or
innovations,
and
so
from
that
perspective
you're
in
a
really,
I
think,
you're
in
a
really
unique
position
because
you're
in
the
cat
bird
seat,
you
have
the
ability
to
see
what
everybody
else
is
sort
of
thinking
about,
but
you
also
have
the
experience
that
everybody
that
came
before
you
and
to
rely
on
that
experience,
and
so
from
that
perspective
I
think
you're
in
a
really
good
position.
A
If
not,
we
sure
appreciate
your
time
today
and-
and
we
may
have
some
follow-up
questions-
that
we
roll
back
to
you
at
a
later
date
with
that
next
up,
we'd
like
to
bring
up
the
folks
from
the
transportation
cabinet
to
give
us
a
nice
little
update
on
cavis,
so
miss
stout.
I
don't
know
if
you're
in
the
room.
C
Hi,
I'm
heather
stout,
I'm
the
executive
director
of
it
for
the
kentucky
transportation
cabinet,
and
I
just
wanted
to
thank
kada
for
coming
and
presenting
as
well,
because
it
was
really
interesting
for
me
to
hear
about
it
and
it's
very
exciting
to
see
the
possibilities
I
think
the
commonwealth
is
is
starting
to
consider
these
types
of
changes
as
positive
and
willing
to
embrace
them.
The
pandemic
has
kind
of
pushed
us
forward
in
a
lot
of
ways,
and
it's
exciting
to
see
that
this
is
one
of
those
ways.
C
So
I'm
looking
forward
to
hearing
a
lot
more
about
that
and
and
working
with
with
everyone
on
that
going
forward.
I
want
to
introduce
john
eiler.
He
is
the
project
manager
for
the
cavis
modernization
effort
and
he
is
going
to
be
presenting
the
status
of
that
project
right
now
and
I'll
be
available
for
questions
as
well.
B
Oh
wonderful,
good
afternoon
now
I
appreciate
everybody's
time
today
to
give
a
give
an
update
on
the
cavist
program.
One
of
the
unique
opportunities
that
was
given
here
was
to
to
take
the
the
legacy
system.
B
Today,
we're
just
going
to
give
you
a
high
level
overview
of
the
things
that
have
happened
over
the
past
five
and
a
half
years
with
the
modernization
effort,
but
first
just
for
those
that
don't
know
the
cavis
application
is
the
the
program
that
we're
actually
decommissioning
the
legacy
system
that
has
been
around
since
about
79
1979
1980
and
has
been
the
backbone
of
title
and
registration
for
the
commonwealth
over
the
past
40
years,
and
with
that
comes
a
lot
of
opportunities
for
us
actually
to
to
modernize
the
offices.
B
I
know
there
was
a
lot
of
opportunities
that
was
brought
up
prior
to
this
presentation,
and
I
can
see
a
lot
of
future
benefits
that
are
going
to
leap,
frog
and
springboard
off
of
this
kv
implementation.
Once
we
finish
the
next
module
in
december
of
2022,
some
of
the
things
that
we've
actually
taken
on
and
completed
thus
far
would
be
the
print-on-demand
decal
and
the
real-time
scanning
in
the
county,
clerk's
offices
that
allowed
for
decals
to
be
printed
at
the
offices.
B
It
also
allowed
to
really
step
away
from
that
paper
process
and
having
tons
of
paper
on
hand
in
the
offices
and
and
scanning
that
into
an
electronic
format.
Also,
we
transitioned
to
a
web
renewal
enhancement
process
through
two
incremental
phases,
where
we
were
allowing
the
citizens
to
actually
renew
their
vehicles
online,
and
that
is
that
streamlined
in
2016
to
encompass
more
opportunities
and
as
we
move
forward
with
cavis,
that
will
only
increase
once
we
fully
modernize
that
core
system.
B
Next,
we
had
the
the
foundation
for
the
web-based
application
that
cavis
is
based
upon.
We
implemented
that,
with
the
disabled
placard
release
that
that
allowed
us
to
move
from
a
vehicle-centric
model
to
a
customer-centric
model,
while
also
leveraging
a
web-based
application
for
the
county
clerks
to
use.
B
Then
we
consolidated
every
county
120
counties
within
the
commonwealth
to
provide
them
one
statewide
point
of
solution
or
point
of
sale
solution,
bringing
everybody
on
the
same
page
for
financial
and
accounting
purposes,
as
well
as
their
daily
activities
processing
over
a
billion
dollars
for
a
year,
and
then
in
2019
we
brought
in
a
new
vehicle
type
laying
out
that
foundation
so
that
we
could
title
register
renew
vehicles
within
the
cavis
application,
setting
the
stage
for
future
implementation
with
all
vehicles
targeting
december
2022
in
between
in
between
the
boats
release
and
our
future
release,
we
also
decided
to
decommission
and
implement
a
new
inventory
solution
that
will
help
streamline
the
process
and
ease
that
transition.
B
Whenever
we
move
to
our
full
implementation
for
all
vehicles,
and
then
we,
as
many
people
know
already,
we
implemented
the
flat
plate
solution
in
july
2021,
with
a
with
a
third-party
vendor
to
help
you
know
better
serve
the
citizens
of
the
commonwealth
in
getting
them
their
their
plates
in
a
timely
fashion.
B
So
the
next
module
that
we're
releasing
and
what
we
do.
We
call
these
modules
because
we
take
function
functionality
and
we
bundle
it
and
what
we
want
to
do
with
those
bundles
is.
We
want
to
make
it
manageable
whenever
we
hand
it
off
to
the
the
county
clerks
and
so
that
they
can
adopt
and
utilize
the
system
in
a
timely
fashion
without
or
with
little
or
no
impact
to
the
citizens
of
the
commonwealth
and
the
next
module
will
be
every
other
vehicle
type,
cars
and
trucks
and
motorcycles
and
trailers
mobile
homes.
B
All
of
that
will
be
bundled
together
and
with
our
target
release
of
2022
december
2022
and
and
based
on
a
lot
of
the
feedback
that
we're
getting
we're.
Actually,
people
want
us
to
go
faster
and
I
understand
that
whenever
you
start
getting
something,
that's
really
easy
to
use,
it's
really
better
for
the
citizen
and
as
far
as
support,
and
whenever
you
have
this
great
tool
in
your
hands.
B
You
obviously
want
to
have
something
like
that
to
to
be
able
to
use
sooner
and
quicker,
and
in
order
to
do
that,
we've
actually
taken
some
steps
to
to
streamline
the
project
process.
We've
implemented,
implemented
more
swim
lanes
for
functionality
to
be
developed.
We've
also
taken
a
unique
stance
in
which
the
county
clerks
were
extremely
gracious
and
on
board,
and
they've
allowed
us
to
actually
bring
frontline
clerks
closer
to
the
project
team,
so
that
we
can
actually
get
that
hands-on.
B
And
so
that's
that's
actually,
given
us
a
tremendous
amount
of
momentum
and
allowed
us
to
reduce
that
tack
time
between
question
and
answer
that
allows
us
to
get
go
from
a
very
vague
and
hazy
kind
of
interpretation
to
a
very
clear,
concise
and
function
ready
development
process.
And
so
I
just
wanted
to
say.
I
appreciate
all
the
county
clerks
and
their
efforts
that
they've
done
for
us
in
that
regard,
because
that
is
exponentially.
Giving
us
the
more
opportunities
to
deliver
the
functionality
that
they
need.
B
One
of
the
things
that
was
brought
up
before
and-
and
I
think
it
goes
across
the
board
whenever,
especially
whenever,
you're
talking
about
120
different
counties,
you
you're
talking
about
taking
disparate
processes
and
making
it
similar
across
the
board,
regardless
of
of
who
you
interact
with
we're
talking
about
standardization
across
the
highest
level,
so
that
whenever
we
something
as
simple
as
training
on
a
system,
every
county
would
do
the
same
processes
the
same
way
through
the
same
process,
and
we
we
can
build
training
around
that
and
it
can
be
shareable
and
it
can
be
leveraged
among
small,
medium
and
large
counties,
the
processes
while
they
are
standardized.
B
We
also
understand
that
not
every
county
is
the
same.
Ously
county
doesn't
necessarily
always
operate
the
same
way.
Jefferson
county
does
and
vice
versa,
there's
different
needs
for
different
counties.
So,
while
we
are
standardizing
processes,
we're
making
sure
that
we
can
configure
those
processes
to
fit
the
needs
of
those
counties
and
then,
whenever
we
mentioned
point
of
sale
solution
earlier,
we
improved
the
processes
for
end-of-day
reconciliations.
B
Midday
sweeps
non-sufficient
funds
management.
Those
were
actually
some
very
disparate
and
difficult
processes.
For
many
of
the
counties
and
we
were
able
to
actually
get
in
there
and
understand
the
why
of
what
they
were
trying
to
do
and
then
build
a
standardized
process
around
that,
so
that
everybody
could
be
on
the
same
page
and
another
just
tidbit
of
information
on
that
whenever
you
have
120
counties-
and
you
have
you
know,
elected
officials
that
that
enter
those
offices-
not
every
elected
official
that
goes
into
a
county
clerk's
office
has
the
benefit
of
being
a
county
clerk.
B
Prior
to
that.
So
we
wanted
to
make
sure
that
we
were
standardizing
the
operations
so
that,
whenever
you
have
a
new
leader
in
that
county
that
they
can
go
in
there
and
they
they
can
still
serve
the
citizen,
because
that's
the
number
one
priority
and
we
wanted
to
make
sure
that
it
was
easy
to
transition
and
that
the
system
that
they
have
in
to
serve
those
citizens
was
not
the
biggest
impediment
to
their
day
and
so
far,
we've
been
extremely
successful
with
that.
B
Data
is
the
key
to
everything
that
happens
within
the
system,
because
it
data
is
a
key
construct
of
what
a
customer
is
and
what
they
own
and,
if
they're
delinquent,
in
what
they,
what
they
have
within
their
their
portfolio
of
vehicles.
And
so
whenever
we
were
moving
from
the
vehicle-centric
model
to
the
customer-centric
model,
we
were
able
to
leverage
a
lot
of
the
technology
that
was
already
established,
something
as
simple
as
is
a
customer
coming
in,
and
we
scan
the
driver's
license.
B
That
driver's
license
has
a
lot
of
personal
information
that
we
can
pull
from.
That's
been
validated
and
verified
by
another
entity.
That
is,
is
extremely
structured,
clean
and
invalid,
and
so
we
take
that
information
and
that's
how
we
start
to
do
the
cleanup
process.
B
Also,
we
allowed
five
years
worth
of
data
versus
just
one
that
eased
to
access
usable
information
instead
of
just
raw
data,
was
extremely
important
to
the
end
users,
and
we
made
sure
that
that
happened
and
along
with
that
fraud,
misuse
of
information.
B
B
We
make
sure
that
you
know
we
track
every
single
thing
that
happens
within
the
system
and
we
can
go
back
there
for
audit
purposes
or
for
research
purposes
to
make
sure
that
we
are
addressing
issues
if
they
come
up
and
then
customer
accounts
we're
making
sure
that
we're
cleaning
up
those
customer
accounts
and
making
sure
that
whenever
you
come
into
the
county
clerk's
office-
and
you
want
to
renew
your
vehicles-
that
we
can
pull
up,
one
customer
account
and
we
can
see
everything
underneath
your
account
so
that
it
makes
it
extremely
easy
and
user
friendly
for
the
county
clerk
as
well
as
the
citizen.
B
We
can
easily
click
that
put
in
the
shopping,
cart
check
you
out
and
you'll
be
on
your
way
with
new
new
registrations.
We
that
went
from
you
know
multiple
single
in
series
transactions
to
to
upwards
of
you
could
hundreds
of
of
vehicles
could
be
renewed
at
once?
Well,
not
a
lot
of
people
have
hundreds
of
vehicles.
The
opportunity
is
there
and-
and
we
can
check
those
all
out
at
one
time-
saving.
B
The
legacy
system
was
quite
cumbersome
to
understand
and
learn,
and
so
we
reduced
that
effectiveness
of
a
new
hire
from
three
to
six
months.
To
less
than
one
day,
you
can
put
someone
on
the
front
line
with
the
cavis
application
and
utilize
that
intuitive
interface
to
title
and
register
vehicles
with
with
a
very
high
level
understanding
of
what
the
system
is
and
as
long
as
you
know
what
you
have
to
do.
As
far
as
like
am
I
registering
this
vehicle?
Am
I
titling
this
vehicle?
Am
I
transferring
this
vehicle?
B
B
We
also
increase
the
opportunity
to
identify
and
collect
unpaid
non-assessed
taxes,
and
what
that
means
is
that,
basically,
in
the
old
system,
everything
is
vehicle-centric.
So
if
your
customer
record
so
to
speak,
may
have
disparate
records
within
the
legacy
system.
We
bundled
those
together
based
on
key
criteria
through
our
data,
cleansing
and
conversion,
as
well
as
clerk
interaction
to
make
sure
that
all
your
vehicles
are
under
one
account.
B
So
whenever
you
come
in,
if
you
owe
on
a
vehicle,
you
know
immediately
we're
also
leveraging,
as
as
we
should
reduction
in
paper,
we
can
email
receipts,
we
don't
have
to
print
everything
out.
We
enabled
automated
cash
drawers
to
make
it
easier
for
the
front
line
clerks,
we're
auto
assigning
districts
as
districts
for
property
value
administration
and
increased
visibility
across
organizations
before
it
was
extremely
siloed
motor
vehicle
licensing,
the
county,
clerk's
department
of
revenue,
property
value,
administrators,
kentucky
state
police,
fish
and
wildlife.
B
They
all
had
their
own
area
and
it
you
did
not
have
any
visibility
into
the
other
areas.
So
there
was
a
lot
of
roadblocks
or
speed
bumps
into
having
open
and
transparent
communications
across
organizations
and
now
they're
in
one
system.
It's
it's
role,
based
access,
control,
their
segregation
of
duties
and
but
they
all
interact
within
the
same
system.
So
there's
reduced
overhead
to
having
a
transaction
between
mvl
and
say
the
pvas.
B
So
it's
real
time
they
have.
That
interactions
also
just
kind
of
some.
Some
information
that
I
thought
was
fairly
interesting:
total
sales
for
fiscal
year
2021
we
had
over
1
billion
dollars
in
total
sales,
which
is
an
outstanding
number
across
the
commonwealth
of
all
the
transactions
that
are
flowing
through
the
cavis
application.
Currently
we're
still
heavy
on
checks.
B
We
we
have
693
million
dollars
in
checks.
Cash
is
still
prevalent
with
10
percent,
and
then
credit
cards
is
just
a
slightly
above
above
cash
at
12
percent.
One
of
the
the
numbers
that
I'm
proud
of
is
just
the
amount
of
citizens
that
we
serve.
4.6
million
citizens
come
in
and
are
impacted
by
this
application
throughout
the
year
and
and
our
primary
goal
is
to
serve
those
citizens
and
make
sure
that
they
can
get
in
and
out
of
those
offices
and
be
as
satisfied
as
you
can
be.
B
So
the
project
status
right
now
we're
working
towards
a
goal
of
december
2022.
We
are
on
track
and
on
target
with
that
date,
we
you
can
see
from
the
the
right
hand
side.
I
just
wanted
to
kind
of
give
you
a
visual
overview.
Those
numbers
represent
development
hours.
All
of
the
green
is
what
has
been
completed
thus
far,
and
the
red
is
what
is
remaining
in
what
we
call
module.
Four
module.
B
4
is
all
the
remaining
vehicles
every
three
weeks
we
complete
more
and
more
of
this
and
that
that
red
reduces
and
just
the
general
overview
for
this
is
that
we
are
we're
on
time
and
on
target
right
now,
with
our
projected
delivery
of
december
2022,.
B
And
then
the
cavis
budget,
we
we
still
are
under
the
total
25
million
dollars
that
were
was
originally
allocated
to
the
previous
project.
B
We
are
going
to
still
remain
under
that
whenever
we
deliver
december
2022
and
just
reiterate,
we
are
on
target
for
december
2022
we're
on
budget
for
december
2022
and
right
now
we
do
not
have
any
major
impediments
to
delivering
the
fun
the
core
functionality
for
that
delivery,
so
that
we
can
actually
turn
off
avis
and
and
solely
rely
on
cavis
to
be
our
source
of
truth
for
all
title
and
registration
activities.
A
A
Frankly,
I
think
that
flat
license
plates
are
terrible,
I'm
a
car
guy.
They
are
ugly,
they
look
fake.
They
look
like
something
you
print
off
your
home
computer
and
printer
in
your
basement
somewhere,
and
I
hate
them
and
I'm
one
of
only
probably
two
people
in
the
house
of
representatives
that
voted
against
them.
So
I'm
going
to
express
my
displeasure
with
that
right
now.
A
Moving
on
to
real
real
questions,
though,
with
regard
to-
and
I
think
you
said
you're
on
schedule
for
the
december
2022
rollout
date
and
avas
start
cavis
fully
at
that
point
in
time,
and
this
is
kind
of
a
two-stage
question:
how
likely
do
you
feel
that
you're
going
to
meet
that
target
number
one?
I
know
you
said
you're
on
schedule
right
now,
but
how
likely
do
you
think
it
is
to
meet
that
target?
A
B
So
the
first
part
the
I'm
highly
confident
that
we're
going
to
make
the
december
2022
date
there's
a
lot
of
tools
in
the
toolkit
for
us
to
make
sure
that
we
make
that
right.
Now
in
just
one
of
those
things
is
we
decided
we
decided
to
take
our
project
and
turn
it
into
multiple
different
sub
projects,
working
them
in
parallel.
And
so
what
that
did.
B
Is
that
helped
us
actually
shorten
that
timeline
to
make
sure
that
we're
getting
all
that
functionality,
and
that
is
coupled
with
what
I
was
talking
about
in
the
very
beginning
where
we
brought
county
clerks
into
our
team
and
so
that
they're
literally
sitting
with
us
well
figuratively,
because
we're
remote
but
they're
they're
working
with
us
every
day
to
get
those
answers
so
that
we
can
deliver
that
functionality
and
every
day
we're
we're
getting
that
feedback
to
make
sure
that
we're
on
delivering
what
they
need,
because
as
soon
as
we
know
that
they're
getting
what
they
need,
we
can
move
on
to
the
next
thing
and
then
move
on
to
the
next
thing
and
then
move
on
to
the
next
thing.
C
If
I
could
address
the
avis
issues,
there
have
been
five
or
six
issues
in
the
past
month
that
have
taken
the
clerks
down
for
an
hour
or
multiple
hours,
each
event,
and
we
are
working
very
closely
with
cot
and
ibm
and
one
of
our
other
vendors
iti
to
correct
these
issues
and
if
they
do
arise
to
make
them
resolvable
much
quicker.
C
We've
had
some
delays
we
shouldn't
have
had.
There's
there's
been
quite
a
few,
a
variety
of
issues.
I
should
say
it's
not
been
consistent,
so
I
assure
you
we
think
it's
very
unacceptable
that
those
issues
have
been
occurring
as
well
and
are
doing
everything
that
we
can
to
prevent
those
and
to
make
them
make
to
be
more
responsive
when
they
do
occur.
A
I
think
you
know
it
seems
odd
to
say
this
now,
but
I've
been
in
the
general
assembly
for
11
years
and
in
the
11
years
that
I've
been
here.
I
have
a
pretty
high
level
of
seniority
at
this
point,
but
I
think
cavis
probably
predates
my
time
in
the
general
assembly
by
at
least
five
or
ten
years,
maybe-
and
it's
just
been
a
long-term
15-20
year
project
and
I'm
glad
we're
finally
seeing
the
light
at
the
end
of
the
tunnel
and
and
and
gonna
be
able
to
get
this
thing
up
and
rolling.
A
The
the
final
question
that
I
have
for
right
now,
though,
is
with
regard
to
cavis.
When
it
goes
live
in
2022.
Will
there
be
a
potential
for
a
plug-in
in
that
system?
That
would
allow
a
system
like
the
dealer
track
system
or
one
of
the
competitors
to
be
able
to
face
back
and
forth
with
it,
or
is
that
something
that
you
all
could
get
added
to
that
fairly
quickly?.
C
Well
and
john,
you
may
have
something
to
add,
but
I
think
the
opportunity
to
have
an
elt
and
ert
system
integrated
into
cavis
is
a
wonderful
idea,
and
I
definitely
think
that
in
the
future
we
will
have
that
now.
I
don't
know
enough
about
what
it
will
take
to
integrate
to
say
how
long
it
would
take.
C
So
I
wish
I
could
tell
you
that
I
can
just
tell
you
that
it's
a
it's
a
great
idea
and
we
want
to
do
it,
and
I
know
the
clerks
are
also
very
interested
in
doing
it
as
well.
So
I
don't
think
we
can
fit
it
into
our
existing
timeline,
but
it's
something
that
we
can
review
and
work
with
the
vendor
on
and
make
sure
that
we're
ready
to
go
once
we
implement
cavis
and
can
start
doing
some
development
integration
with
a
net
with
a
vendor.
For
those
things.
A
Follow
up
on
that
and-
and
this
may
be
for
you
missed
out
or
it
may
be,
for
john,
could
you-
and
this
is
not
something
I'm
going
to
put
you
on
the
spot
with
right
now,
but
could
you
all
do
some
research
and
get
some
cost
estimates
of
what
would
cost
and
how
long
it
would
take
to
get
something
like
that
up
and
running
and
report
that
back
to
the
committee
before
the
end
of
the
year,
maybe
before
the
end
of
the
you
know,
we've
got,
I
think,
an
october
meeting
and
a
november
meeting
still
before
we
finish
up.
C
Yes,
I
have
on
my
list
already
when,
when
they
were
speaking
to
get
a
meeting
set
up
with
with
them
to
just
have
some
initial
conversations
about
how
they
contract
with
other
states,
I
don't
know
if
we
would
have
to
put
something
out
for
bid,
there's
just
a
lot
of
unknowns
around
those
processes
that
we
need
to
work
through.
So
certainly,
I
would
think
by
the
end
of
the
year,
we
would
have
a
better
idea
on
what
our
process
would
have
to
be
in
a
general,
very
high
level
timeline.
A
And
I
may
be-
I
may
be
off
base
here,
but
it
seems
to
me
that,
as
long
as
the
plug-in
is
available,
that's
what
they
need,
whereas
their
contract's
going
to
be
with
the
dealers
or
the
the
end
users
that
they're
contracting
with,
but
it
just
needs
to
have
the
ability
for
those
systems
to
interface
with
each
other.
So
that's
probably
a
cavis
vendor
question.
A
Okay,
thank
you.
Anyone
else
have
any
questions
on
this.
I
have
one
somewhat
random
question
for
john
back
on
the
slide,
where
you
talk
about
the
impact
and
benefits
of
cavis.
When
you
talk
about
the
breakdown
of
the
the
billion
dollars,
you
have
it
broken
down
by
check
cash
and
credit.
Where
is
the
other?
Approximately
11
percent
come
from
if
it's
not
check
cash
and
credit
is
that
is
any
sort
of
electronic
fund
transfer
or
anything
like
that.
B
A
Anyone
online
I
hadn't
asked
is
anyone
online
that
wants
to
ask
any
questions?
Okay,
all
right
with
that
being
said.
I
appreciate
your
time
today
and
appreciate
you
following
up
with
us
on
that
information
as
well.