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From YouTube: County Clerk Office Modernization Task Force (10/20/21)
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A
A
Do
have
a
quorum
and
are
ready
to
proceed
with
business.
I
think
our
first
order
of
business
would
be
approving
the
minutes
from
the
september
22nd
meeting.
Do
I
hear
a
motion
to
approve
the
minutes
motion
from
senator
wheeler,
a
second
from
co-chair
hal,
all
those
in
favor
of
approving
the
minutes
say
aye.
A
F
G
And
I
am
jeff
evans,
I'm
the
group
vehicle
acquisition
manager
with
enterprise.
F
All
holdings
so
first
I'd
like
to
thank
you
all
for
the
opportunity
to
speak,
and
we
certainly
appreciate
the
initiative
that
this
task
force
is
is
in
charge
of
just
a
brief
introduction
to
who
we
are
as
a
company
we're
family
owned
and
operated,
and
we
operate
the
largest
fleet
in
the
world.
F
Enterprise
provides
total
transportation,
transportation
solutions
that
include
truck
rental
fleet
management,
car
sharing
and,
of
course,
car
rental
under
our
brands,
enterprise,
almo
and
national,
which
is
why
we're
here
today
we
also
operate
a
retail
used
cars
dealership
in
the
louisville
market.
We're
a
dynamic
company.
That's
been
operating
here
in
kentucky
since
1991.,
we
love
kentucky,
we
invest
here
we
hire
here.
We
currently
have
950
employees
who
are
over
90
plus
locations
with
a
rental
fleet
of
roughly
14
000
vehicles.
F
We
appreciate
the
committee's
initiatives
that
find
efficiency
and
advancement
within
the
clerk's
offices
and
before
we
get
into
our
specific
issues,
I
want
to
thank
the
car
dealers
association
for
their
efforts
to
improve
the
retail
side,
we're
in
full
support
of
some
of
the
initiatives
that
they're
working
towards.
G
Yes,
before
I
start
I'd
like
to
thank
everybody
as
well,
this
is
something
a
project
we've
been
looking
forward
to
for
for
several
years
again.
My
name
is
jeff
evans,
I'm
a
lifelong
kentuckian
after
graduating
from
college
in
1991
I
started
working
for
enterprise
rent-a-car
and
that
just
so
happens
to
be
the
same
year,
enterprise
located
to
kentucky.
G
G
We
are
asking
not
for
a
financial
request,
but
rather
for
an
efficiency
request
for
my
dealings
with
these
other
states
and
other
states
around
the
country.
We
see
opportunity
for
all
parties
involved.
Our
company
has
seen
states
throughout
the
country
adapt
to
either
a
fleet
license
plate
or
a
fleet
decal
to
help
reduce
paperwork
and
cost,
and
it
also
expedites
procedures
that
we
are.
We
are
asking
you
to
take
into
consideration
today.
G
G
On
our
end,
this
eliminates
a
lot
of
logistical
issues
that
we
deal
with
with
decals,
which
cause
downtime
for
our
units.
On
your
end,
we
see
less
paperwork,
less
cost,
less
supplies
needed
less
mailings
needed
and
less
clerk
work
needed
and
right
now
we're
at
a
time
where
everyone
is
short
on
manpower
us
included,
and
you
know
I'm
in
the
clerk's
offices
every
day.
I
see
that
they're
short
on
on
staffing
as
well,
and
what
we're
requesting
will
will
reduce
some
manpower
needs.
G
G
This
causes
issues
for
our
customers,
who
are
often
residents
of
kentucky
the
police
officers,
police
officers
involved
in
unnecessary
traffic
stops
and
for
our
company
as
it
relates
to
customer
service.
In
most
cases,
these
customers
are
local
insurance,
company,
local
insurance,
dealership
or
retail
renters
and
citizens
of
kentucky.
G
Our
second
area
of
opportunity
comes
from
the
renewals
themselves,
along
with
having
a
permanent
sticker
or
a
permanent
plate,
many
states
offer
electronic
registration
renewal
for
fleet
companies.
Currently,
kentucky
does
not
do
this,
but
the
current
process
that
we
deal
with
is
this.
We
wait
to
receive
an
individual
card
for
each
vehicle
that
we
have
in
our
fleet
once
we
get
all
those
cards
and
this
past
year
we
estimate
that
to
have
been
around
fifteen
thousand
individual
cards,
just
like
you
would
receive
at
your
home
for
your
personal
car.
G
G
This
usually
takes
several
weeks
for
the
click
for
the
clerk's
office
to
complete,
so
we
we
see
that
this
can
be
facilitated
through
state-specific
software
or
through
a
third
party
such
as
dealer
track.
If
those
options
are
not
available,
we
ask
for
efficiency
within
the
current
process
as
it
stands
now
we
receive
around.
You
know:
15
16,
000,
individual
registration
cards
that
are
sent
to
our
headquarter
office
in
tulsa
oklahoma
and
then
those
are
forwarded
to
a
kentucky
team
and
we
renew
each
vehicle
individually.
G
Currently,
we
do
receive
an
excel
spreadsheet,
from
the
department
of
transportation
for
personal
property
tax
only
at
the
beginning
of
the
year,
and
we
go
ahead
and
we
pay
those
personal
property
taxes
off
around
once
we
go
through
and
complete
the
project
sometime
in
march,
so
we're
paying
our
property
taxes
about
six
months
prior
to
all
of
our
vehicles
being
actually
needing
to
be
renewed,
so
we're
actually
paying
currently
around
four
million
dollars:
four
and
a
half
million
dollars
in
personal
property
tax
to
the
state
around
six
months
prior
to
the
renewal
of
the
vehicle.
G
A
F
F
We
have
contracts
with
local
and
federal
law
enforcement
and
when
you
put
a
unique
plate
on
a
vehicle
when
they're
in
an
undercover
operation,
it's
easier
to
be
made,
and
so
we've
found
that
for
those
contracts
we
prefer
a
standard
looking
plate
with
a
sticker,
that's
harder
to
spot
for
the
bad
guys
quite
honestly,
but
we
we
would
be
open
to
a
plate
we'd,
prefer
it
not
to
cost
more
obviously
from
a
licensing
standpoint
if
we
could
avoid
that,
but
and
that
may
create
more
manufacturing
challenges,
I
don't
know
who
the
the
state's
vendor
is
that
supplies
the
plates,
but
there
may
be
a
different
design
needed
there
where
a
sticker.
F
You
know.
Currently
the
stickers
are
six
digit
alphanumeric
tied
to
the
plate
number.
If
it
just
said,
one
of
his
ideas
was
fleet
right.
The
state
would
have
the
ability
to
print
those
letters
on
that
sticker
and
it
could
stay
with
the
plate
until
somebody
sells
a
car
and
has
to
register
in
their
name,
and
then
they
would
update
the
sticker
at
that
time.
G
So
in
that
scenario,
the
only
thing
that
you
would
need
is
basically,
as
far
as
it
goes
just
the
rep
just
changing
the
sticker.
No
new
plates,
no
additional
cost,
no
additional
time
to
create
a
new
plate.
We
would
use
the
current
plate,
but
just
a
different
sticker
that
would
say,
fleet
or
or
whatever,
and
we
would
go
from
there.
D
Thank
you,
chairman
meredith,
to
your
first
point.
F
D
If,
if
I
can
understand
the
law
enforcement
thing,
but
I
would
think
most
of
the
time,
if
you're
going
to
get
a
decal
that
says
fleet,
it's
probably
going
to
be
in
a
certain
color,
so
that
law
enforcement
can
recognize
it
immediately
so
that
you
would
have
you
know
any
inadvertent
stops.
I
wouldn't
think
that
would
neces
I'm
sure
if
the
bad
guys
figure
out
what
color
it
is.
It's
probably
not
going
to
really
solve
the
issue
that
you're
talking
about,
but
I
guess,
as
far
as
to.
G
What
we
do
every
month
is
we
send
a
list
of
every
vehicle
that
we've
removed
from
our
fleet
to
the
clerk's
office.
We
send
for
property
tax
reasons
they
take
them
out
of
our
system
or
I'm
sorry.
They
take
them
out
of
their
system
once
they're
out
of
our
system,
and
we
show
back
up
for
that.
So
we're
not
asking.
We
still
want
to
renew
these
vehicles
sure
we
are
not
asking
for
anything
cost
wise.
G
G
D
G
F
And
the
idea
being
that
anything
that's
in
the
database
registered
to
our
holding
company
along
with
any
additions
or
subtractions
we
could
communicate
with
the
clerk's
office,
would
be
current
and
we'd
be
paying
on
it
electronically
and
in
electronically.
Renewing
those.
So
the
system
should
be
accurate.
G
Additionally,
right
now,
if
we
do
not
or
if
we
are
not
up
to
date,
with
our
taxes
being
paid,
we
are
not
allowed
to
process
any
new
work.
So
right
now
we
take
anywhere
between,
on
a
daily
basis,
20
to
100
pieces
to
a
clerk's
office
daily,
and
if
we
were
delinquent
on
a
tax,
we
would
not
be
able
to
process
any
of
that
work.
Okay,.
H
E
G
So
when
we
take
a
vehicle
out
of
fleet,
we
typically
most
of
our
vehicles
are
sold
back
to
dealers
and
we
wholesale
what
97
percent
of
our
fleet
95
of
our
fleet
and
they
go
to
dealers,
lots
they
sell
them,
it
may
be
in
state
and
maybe
out
of
state.
Typically
they
are
in-state
and
then
they
they
process
everything
from
there.
E
C
Yes,
sir,
thank
you,
mr
chair.
I've
got
a
couple
and
I'm
gonna
ask
them
all
at
one
time,
but
just
for
clarity-
and
you
may
have
covered
this,
and
if
you
did,
I
apologize
but
we're
where
other
state
departments
on
this
like
such
as
transportation
and
the
state
police.
Have
you
checked
with
them
talk
to
them
and
the
second
question
is:
are
there
other
states
already
doing
this.
F
I
I
can
answer,
I
guess
the
first
part
and-
and
I
can
probably
answer
both
pretty
confidently,
but
yes,
there
are
other
states
doing
this
and
in
terms
of
reaching
out
to
department
of
transportation
or
the
state
police
we're
in
the
initial
stages
of
this.
I
guess
we
were
looking
for
guidance
on
who
you
all
would
want
us
to
work
through
and
vet
and
we're
more
than
willing,
when
I
say
we're
willing
to
invest
time
and
resources.
G
So,
as
far
as
the
second
part
of
your
question,
many
states
are
doing
this
already.
Many
states
have
been
doing
this
for
a
decade
or
two.
It's
something
that
that
we
are
looking
forward
to
it's
something
that
has
gone
well
through.
Other
states
surrounding
states
are
doing
this
indiana
just
recently
started
doing
this,
but
states
throughout
the
country
connecticut
florida.
C
And
the
other,
I
do
something
just
sort
of
across
my
mind
you.
I
appreciate
what
you're
saying
as
far
as
the
the
tags
and
keeping
them
inconspicuous,
so
that
people
can't
target
them
whether
it
be
of
criminals
being
able
to
when
it's
rented
to
people,
or
I
know
that,
just
in
the
past
few
years
or
so,
you
started
removing
the
the
stickers
that
identify
your
cards
as
being
rental
cars.
So
people
on
vacation
aren't
targeted
by
criminals
or
anything
knowing
that
they're
from
out
of
state
and
not
aware,
but
how?
C
How
hard
would
it
be
for
criminals
or
regular
people
that
you
know
have
moving
violations
anything
to
be
able
to
get
that
back
to
be
able
to
identify
them?
If
all
the
plates
are
just
in
one
big
one,
some
and
would
they
have
to
go
to
enterprise
or
to
the
rental
company,
and
then
they
would
release
who
had
the
car
at
the
time?
Or
would
there
be
any
any
other
additional
problems
or
would
it
be
similar
what
you
already
have
in
place.
D
Thank
you
a
few
questions
if
I
could
ask
them
at
once,
representative
bridges
asked
some
questions
that
also
that
I
had
also,
but
in
the
other
states
that
do
this,
how
is
fleet
defined
and
then
secondly,
does?
Does
this
apply
to
only
rental
companies,
or
can
it
also
apply
to
pre-owned
car
dealers
and
and
even
new
dealers
that
that
have
a
very
large
inventory
that
would
qualify
us
up
as
a
fleet.
F
Well,
that
that
would
be
on
the
legislature
to
define
what
a
fleet
is.
We
can
certainly
get
language
over
to
you
all
to
have
a
starting
place
from,
but
that
would
have
to
be
negotiated
through
the
bill
process
in
terms
of
dealerships.
Typically,
dealerships
will
use
dealer
tags
on
their
vehicles,
they're
not
actually
a
fleet,
their
their
inventory.
F
In
that
scenario,
so
I
don't
know
that
this
would
affect
them,
but
other
companies,
certainly
that
would
you
know
I
look
at
like
drexler
plumbing-
has
probably
a
pretty
large
fan
pool
that
might
be
able
to
benefit
from
this
efficiency
where
they're
not
renewing
100
cars
at
a
clerk's
office
and
clogging
up
the
line
for
the
person
that
has
one
transaction
to
conduct.
A
Segment,
thank
you
all
for
being
here
in
your
presentation.
We
will
move
into
our
second
group
today,
which
are
the
representatives
from
carvana.
A
H
Sounds
great,
I'm
audrey
jackson,
manager
of
government
affairs
for
the
southeast,
and
now
I
have
two
other
of
my
colleagues
that
will
likely
want
to
energy
deduce
themselves
as
well.
B
My
name
is
russell
diesel
and
I'm
also
an
analyst
on
the
regulatory
operations
support
team
and
I
cover
the
mid-south
states
for
carvana.
H
Wonderful
well
I'll
start
co-chairs,
hal
and
meredith
as
well
as
members
of
the
task
force.
Thank
you
for
the
opportunity
to
present.
Today.
We're
excited
to
be
with
you
guys
and
thank
you
for
the
virtual
option
that
you've
provided
us.
I
want
to
start
by
quickly
introducing
who
we
are
and
then
what
we
might
be
able
to
share
with
with
you
all,
with
working
on
online
used
car
sales
throughout
the
country.
We
thank
you
for
this
opportunity
to
share
our
expertise.
H
Working
in
numerous
states
with
various
clerks,
dmb's,
bmvs
and
the
nuances
of
every
state
and
and
our
goal
is
that
making
the
car
buying
experience
better
for
the
people
of
kentucky,
as
they
introduce
themselves
with
me,
dory
gas
and
russell.
H
They
really
are
the
experts
that
work
with
customers
and
clerks
and
regulators
daily
to
make
sure
that
our
process
with
each
date
is
done
correctly
and
timely
for
our
customers,
and
I
thought
it
would
be
very
helpful
to
have
them,
especially
on
any
questions
you
guys
may
have,
as
their
expertise
will
be
really
helpful.
Additionally,
matt
niehaus,
who
we
work
with
in
kentucky,
is
in
person
with
you
as
well.
H
Today
I
appreciate
you
working
with
him
and
helping
us
be
able
to
be
a
part
of
this
process
as
we
follow
the
work
of
this
committee.
We're
very
pleased
to
hear
the
discussions
thus
far
and
excited
to
serve
as
a
resource.
However,
the
task
force
sees
fit
also
excited
to
see
enterprise
with
you
all
today.
I
know
we've
worked
with
them
in
other
states
and
enjoyed
the
opportunity
to
work
with
them
again,
hopefully
here
in
kentucky,
so
the
slide
here
about
ecommerce.
Just
to
tell
you
a
little
bit
about
ourselves.
H
H
I
know
that
kentucky
knows
well
is
25
and
as
much
as
many
of
us,
I'm
sure
myself
included
a
little
worried
to
admit
that
age,
given
that
we
remember
when
they
started
selling
books,
but
people
love
online
shopping
and
with
covid19
quarantines,
contactless
commerce,
online
shopping
and
online
services
is
really
the
future
or
it's
likely
just
now
what
we
do
and
what
we,
what
people
like
from
online
shopping
and
why
they
choose
online
stores
versus
traditional
stores,
is
access
to
a
larger
marketplace.
H
Hackle-Free
pricing
and
an
easy
buying
process,
which
I
think
is
where
this
task
force
really
comes
in,
go
ahead
to
the
next
slide.
Dory.
If
you
don't
mind,
carvana
was
founded
about
eight
years
ago
been
in
kentucky.
Since
2016
we
were
founded
on
this
simple
idea
to
improve
the
process
of
how
people
buy
cars,
the
research
we
saw
few
people
like
the
current
process.
H
Many
people
wanted
more
convenience.
They
wanted
more
time
to
test
drive.
The
car
and
people
wanted
a
low
pressure
opportunity
to
think
about
financing.
That's
what
carvana
has
done.
That's
our
model
100
online
at
your
time
and
delivered
to
your
driveway,
or
you
can
pick
up
at
one
of
our
vending
machines,
which
you
may
have
seen
some
of
our
commercials
of
those
we're
moving
the
industry
forward
towards
a
more
new
standard.
We
think
things
like
a
seven
day.
H
H
H
What
we
give
consumers
is
confidence,
convenience
and
care.
This
is
what
we
provide
and
I'll
break
down
these
a
little
bit
further
and
quickly
for
you
on
the
confidence
side,
we
provide
quality
acquisition.
We
don't
take
cars
that
are
heaven
and
accidents
or
with
structural
damage.
We
perform
150
point
inspection
really
best
in
class,
only
second
to
acura
and
if
you
don't
trust
our
report,
in
addition
to
our
own
report,
we
provide
a
carfax
report
with
every
one
of
our
vehicles
and
I
have
to
know
with
150
point.
H
Inspection
covers
everything
from
you
know:
bluetooth
technology,
to
treads
on
the
tires
and
even
and
brake
pads,
our
folks
shop
online.
They
see
360
degree,
degree
images,
each
marked
with
special
features,
and
they
also
highlight
imperfections
that
exist,
scratches
scuffs,
etc.
They're
all
pointed
out,
so
the
customer
can
really
feel
what
the
car
is
like
before
even
sitting
in
the
driver's
seat.
H
On
the
convenience
front,
no
commission
sales
and
if
you're
not
familiar
with
buying
something
online,
we
even
have
advocates
that
can
help
you
through
the
process.
Just
call
us
up
on
the
phone
for
care.
I
think
this
is
probably
the
most
important
for
us.
We
have
a
seven
day,
money
back
guarantee
you
don't
like
the
car,
the
cup
holder,
size
or
it
doesn't
fit
in
your
garage.
H
Whatever
the
reason
you
have
seven
days
to
test
drive-
and
if
you
don't
like
it
call
us
message
us
and
we'll
come
pick
it
up,
so
our
headquarters
is
located
in
tempe
arizona.
As
you
see
on
this
map,
we
are
located
throughout
the
country
and
as
of
last
week,
serving
305
markets
nationwide.
We
have
five
markets
in
kentucky
that
we
serve
louisville
lexington
bowling,
green
elizabethan
and
owensboro.
H
H
We
also
have
one
other
site
in
kentucky
that
helps
with
our
logistics
and
delivery
to
customers.
We
sold
3
000
cars
in
2020
in
kentucky
and
from
january
1
to
july
30
and
2021.
We've
sold
just
shy
of
2500
well
on
our
way
to
doubling
our
2020
sales,
and
I
believe
this
is
a
testament
that
many
like
the
online
buying
process
and
anything
we
can
do
to
help
make
that
process
simpler.
For
folks
we
want
to
be
part
of.
H
We
are
proud
of
the
feedback
that
we
get
from
our
customers.
We
far
exceed
the
national
dealer
average
and
third
party
developed
rating
systems.
We
recently
found
that
80
of
our
customers
would
recommend
us
to
friends
and
family.
We're
really
proud
of
of
these
reviews,
and
it's
probably
our
proudest
achievement.
H
But
I
have
to
note
I
personally
was
a
carvana
customer.
My
father
thought
it
was
crazy,
I'm
from
virginia
buying
something
online,
but
I
was
carving
a
customer
four
years
before
working
for
them
and
still
today
drive
that
car
consumers
and
dealers.
I
think
we
all
agree
that
buying
a
car
online
is
more
efficient.
H
It's
streamlined,
and
satisfying
and
cox
automotive
in
2020
confirmed
that
in
their
study,
which
I
think
they
shared
with
you
at
ural's
last
meeting,
we're
really
excited
what
cox,
automotive
is
showing
as
far
as
stats
and
results
and
what
carvana
is
doing
in
playing
that
role.
We're
excited
to
be
doing
that,
as
we
see
more
deals
online
and
the
volume
of
sales
growing
without
proper
improvements
in
the
state
processes.
H
H
In
kentucky,
specifically,
we
have
great
interactions
with
the
county,
clerk's
offices,
our
local
teams,
often
visit
likely
monthly
and
they
provide
us
the
estimated
amount
of
tax
that
we
expect
temporary
tax
that
we
expect
to
use
that
month
with
our
sales.
In
our
experience
states
with
more
digital
access
for
consumers,
the
customers
tend
to
be
more
pleased
with
state
and
local
officials,
as
well
as
the
car
industry.
A
few
of
these
examples,
we'd
like
to
share
from
our
interactions
in
states
that
have
recently
moved
to
more
a
modern
system.
H
H
Also,
though,
these
also
really
have
improved
customer
satisfaction,
so
the
first
one
many
states
have
moved
then
inspections
away
from
already
understaffed
and
overworked
sheriff's
departments.
Relieving
this
task
from
their
office
allows
resources
from
those
departments
to
be
redirected
to
other
public
safety
needs
within
the
community.
We
know
there's
a
lot
of
them
in
ohio,
indiana
and
many
other
states
they've
given
licensed
dealers,
the
authority
to
inspect
event.
This
improves
delays
with
title
and
registration
dramatically
and
allows
dealers
to
perform
a
service
for
their
customer.
H
A
second
improvement
we've
seen
is
granting
licensed
dealerships
the
ability
to
apply
to
apply
for
title
transfer
on
behalf
of
the
customer.
This
ensures
that
the
title
is
successfully
transferred
to
the
new
owner.
This
also
supports
lenders
by
ensuring
their
lien
is
correctly
and
promptly
recorded
on
the
title.
This
process
can
be
lengthy
for
financial
institutions
and
often
very
stressful
for
the
consumer.
H
Third,
we've
seen
states
moving
to
a
hundred
percent
digital
vehicle
processes.
Many
states
have
moved
away
from
traditional
wet
signatures
on
documents,
moved
away
from
using
standard
mail
using
email
and
other
digital
transfers
moved
away
from
paper,
titles
and
registration,
ohio,
texas,
florida,
georgia
and
many
others
have
moved
about
100
or
nearly
100
percent
in
online
transactions.
H
Some
even
include
home,
printing
of
registration
and
home
printing
of
temporary
tags
and
provide
you
know,
quality
paper
at
a
time
to
do
that,
additionally,
requesting
permit
permanent
tags,
paying
fees.
All
of
that
is
done
digitally
now.
In
many
states,
some
states
have
even
looked
at
extending
the
30-day
registration
deadlines
to
90
days,
giving
agencies
and
the
consumer
plenty
of
time
to
finalize
and
correct
any
errors
during
the
process
and
allows
them
to
legally
be
driving
the
car.
H
And
lastly,
as
we
saw
with
the
plumbing
delays
in
2020
and
the
coveted
shutdown
shutdowns,
overburdened
vendors
and
systems
can
cause
delays
and
crashes
to
the
system
in
states
like
indiana
and
ohio
dealers
have
access
to
multiple
vendors.
I
think
a
few
were
mentioned
today.
Dealer
track
others
for
vendors
to
choose
to
assist
in
completing
their
deals.
This
prevents
delays
from
consumers
as
well
as
state
and
local
governments.
H
I
believe
this
committee
is
looking
at
taking
some
form
of
an
adoption
of
an
ohio
model.
Many
of
the
changes
you
see
that
we've
suggested
come
from
the
ohio
model
are
very
similar
and
we're
happy
to
speak
in
more
detail
on
that.
If
that
would
be
helpful,
I
know
dory
on
this
call
is
from
or
does
work
primarily
in
this
region
and
covers
ohio,
but
but
specifically,
we
have
found
that
these
four
areas
cause
the
most
delays
and
frustration
for
customers
and
dealers.
H
H
Our
teams
at
carvana
work
daily,
like
I
said,
with
clerks
motor
vehicles
and
states
throughout
the
region,
and
we
will
work
with
whatever
regulators
decide,
but
from
our
experiences
state
that
move
to
more
of
a
digital
access
for
consumers
tends
to
find
a
more
pleased
constituent-
and
I
know
that
many
of
you
strive
to
please
constituents
and
looking
for
making
their
lives
easier
in
kentucky
again.
We
will
open
it
up
to
the
three
of
us
and
matt
who's
in
the
room.
H
If
we
can
answer
any
questions,
how
the
process
works,
we've
also
included
on
this
slide
our
emails
as
well
as
my
cell
phone,
if
you
think
of
anything
after
the
fact
that
we
can
do,
we
would
like
to
be
a
resource
for
the
state
and
for
this
task
force.
So
thanks
again,
for
the
time
really
appreciate
the
opportunity
to
present
to
you
guys
today.
A
I
H
I
don't
know
an
average,
I
don't
know
if
dory
or
russell
you
have
that,
but
I
I
do
know
that
our
various
lot
attendants,
which
would
be
most
the
folks
that
work
at
the
lot
attendance,
start
around
15
an
hour
15
to
17
an
hour,
and
I
know
that
some
of
our
folks
who,
what
we
call
customer
advocates
they're
out
doing
the
deliveries
they'd
also
be
based
out
of
that
vending
machine.
I
think
they're
in
about
the
same
pay
rate
as
well.
I
You
know
that's
the
a
r
person
in
me
as
to
the
state
bottom
line
and
and
the
quality
of
life
for
our
employees.
I'd
like
some
more
information
on
that,
if
you
get
it
to
us
and
secondly
like
in
in
the
model
where
I
represent
some
car
dealers
and
I
know
a
little
about
the
process,
but
about
fraud
like
on
the
ohio
model.
I
mean
what
what's
the
safeguards
for
fraud
and
what's
the
penalties.
H
You
know
I
don't
know:
if
dory
has
that
answer,
that
would
maybe
something
that
we
probably
should
look
back
into
on
that,
and
we
could
probably
look
at
that.
I
will
say
on
the
event
inspections.
H
You
know,
dealers
across
the
country
have
been
doing
those
and
in
our
experience,
if
we
find
any
of
those
things
you
know
we
are
looking
at
bigger
problems.
If
we're
seeing
something
in
that
era,
but
doria
do
you
have
any
information
working
in
ohio
on
that.
B
I
I
not
in
terms
of
specifically
fraud,
I
am
to
repeat
audrey's
point
it's
it's
really.
If,
if
they're
a
licensed
dealer
and
they've
been
entrusted
with
a
dealership
license
in
that
state
indiana
in
my
experience,
indiana
and
ohio,
they
have
granted
those
licensed
dealers,
the
ability
to
physically
inspect
the
bin
and
the
odometer.
Whatever
is
required
of
that
that
bin
inspection
form
record
that
and
sign
off
on
it
as
an
inspector
on
an
agent
of
the
dealership.
B
So
in
this
case
carbana
in
in
terms
of
how
the
state
protects
against
fraud.
In
that
instance,
I
I
can
only
imagine
that
they
would,
if
they
are
looking
into
an
investigation
of
a
consumer
complaint
or
or
something
that
just
was
you
know
due
to
criminal
activity,
then
they
would
look
at
reach
out
to
the
dealership
to
to
determine.
You
know,
after
looking
at
the
paperwork,
to
determine
what
what
happened.
I
And
that
would
my
question
is
also
like
to
protect
the
dealer
and
what
things
we
would
have
to
have
in
place
on
the
layers
if
we
change
that
that
process,
but
thank
you
all
thank
you,
mr
chairman.
A
Saying
none.
Thank
you
all
very
much.
We
will
move
on
now
to
our
friends
from
the
kentucky
county,
clerks
association,
for
their
presentation
on
the
vehicle
portion
and
I
think
their
details
of
their
field
trip
that
they
made
as
well.
So
if
you
all
would
introduce
yourselves
for
the
record,
then
you
may
proceed
with
your
testimony.
K
We
we'd
like
to
go
over
what
we
have
brought
with
you
today
and
then
maybe
address
a
few
concerns
and
issues
with
with
them
if
it
so
suits
the
committee,
so
just
kind
of
going
over
some
of
the
things
since
our
last
time
with
you
all
here,
we
we
did
take
a
trip
to
ohio,
to
kind
of
look
at
the
model
that
they
are
they
are
running
under
and
give
us
give
you
our
thoughts
on
what
we
saw
a
snapshot
of
our
presentation
on
our
first
slide.
K
If
you'll
look,
we
we
did
a
survey
to
the
county
clerks
and
we
had
70
participants
dial
in
and
give
us
some
response
from
that,
which
is
a
pretty
good
chunk
of
of
our
association.
We
do
want
to
touch
on
our
ohio
field
trip
and
what
we
saw.
What
we
liked
and
the
the
positive
things
we've
seen
and
some
of
the
concerns
that
we
have
with
that
model
and
then,
of
course,
our
our
thoughts
on
modernization
and
staffing.
K
But
if
you
look
one
of
one
of
the
questions
brought
before
us
was
kind
of
a
issue
with
the
fee
pool
not
saying
necessarily
a
fee
pull,
but
some
of
the
misconception,
and
if
you'll
see
out
of
the
survey,
we
had
51
people
clerks
in
our
association
that
do
not
feed
pool,
which
is
to
say
that
we
run
our
offices
on
the
fees
that
we
collect,
we're
not
supported
by
our
fiscal
court.
What
we
do
is
we
make
our
payroll.
K
J
J
I
think
they're
still
getting
over
my
driving
a
little
bit
so,
but
we
do
appreciate
clermont
county
for
those
of
you
who
may
not
know
exactly
about
clermont
county.
They
they're
over
200
000
residents
in
clermont
county,
and
we
didn't
want
to
go
to
hamilton,
which
is
the
bulk
of
cincinnati.
We
wanted
to
find
a
county
that
would
that
would
kind
of
be
able
to
sit
down
with
us
and
take
time
and
answer
our
questions
we
felt
like
hamilton
county
would
be
too
fast-paced
for
us,
so
we
had
a
great
experience
there.
J
They
were
very
knowledgeable
about
how
their
office
runs.
We
went
to
the
titling
office,
which
is
considered
the
dmv
in
ohio,
so
ohio
has
two
different
scopes
of
services
for
constituents.
They
have
a
titling
office
and
then
they
have
a
registration
or
plate
office.
That's
very
different
than
what
we
do
here
in
kentucky,
and
we
hear
that
from
our
constituents
of
especially
those
of
us
who
live
on
the
the
northern
or
border
of
ohio.
J
We
hear
that
a
lot
from
people
who
come
across
the
river
and
live
in
kentucky
that
we
don't
have
to
go
to
another
office
after
this
there's
not
anywhere
else
to
go.
We
have
everything
we
need
here
at
one
office
and
that's
what
we
want
to
continue
here
in
kentucky.
We
think
that
the
model
of
getting
your
title
and
your
plates
in
the
same
location
is
very
important.
Some
of
the
things
that
we
did
enjoy
was
the
title
printing
on
site.
J
J
We
have
stacks
of
titles
that
come
back
where
people
order
duplicate
titles
or
they've
processed
their
title
for
the
first
time,
and
they
don't
make
it
to
the
address
that
the
consumer
or
the
customer
gave
us
at
the
time
of
the
titling,
which
means
that
they
get
returned
to
our
office,
but
they
don't
just
come
straight
back
to
our
office.
They
go
to
frankfurt.
First
frankfort
has
to
sort
those
to
the
county
in
which
the
title
was
ordered
and
then
they're
sent
to
the
county
clerk's
office
via
the
mail.
J
J
We
would
be
able,
if
you
senator,
mayor
or
representative
meredith,
if
you
forgot,
where
you
put
your
title
and
you're
going
to
sell
a
car
you
can
come
in
and
we
can
print
that
title
on
demand
at
that
moment,
you're
no
longer
waiting
for
it
to
be
processed
in
the
batch
system
printed
that
evening
in
a
warehouse
mailed
out
the
next
day
and
then
the
three
to
five
business
days
that
we
re
that
we
tell
people
it
normally
takes
to
get
that.
J
J
We
were
really
intrigued
about
the
security
piece
of
the
printing
of
titles.
They
have
the
titles
pre-printed
in
a
numerical
order
in
a
sequencing
system
and
then,
when
the
title
is
printed
out
of
their
system,
that
sequencing
number
their
system
assigns
that
sequencing
number
much
like
we
assign
title
numbers.
So
the
system
assigns
the
number.
It
is
also
pre-printed
on
the
title
and
there's
a
barcode
on
the
title
that
has
that
information
there
as
well.
That's
printed,
so
the
security
of
the
title
would
be
in
place.
J
J
So
the
convenience
is,
is
the
selling
point
of
this
the
convenience
to
our
customers,
to
our
dealers,
who
need
to
turn
titles
around
quicker
that
it
would
be
a
huge
benefit
and
then,
of
course,
the
mail
and
staffing
cost
the
the
electronic
system
that
the
dealers
participate
in
in
ohio?
They
have
multiple
vendors,
it's
up
to
the
dealer
to
decide
which
vendor
they
would
want
to
select
and
then
there's
also
a
state
ran
system
that
is
no
cost
to
the
dealers.
From
what
we
were
told.
The
the
vendor
participated.
J
Electronic
scanning
systems
is
something
that
the
dealer
pays
per
piece
to
scan
in
to
the
system
so
for
a
vehicle
that
I
would
buy.
They
would
pay
for
that
packet
to
be
sent
in
much
like
what
we
see
on
the
e-recording
world.
Okay,
so
I'll
turn
it
over
to
chris
for
a
minute.
K
Yep
just
going
over
how
that
electronic
submission
of
documents
from
the
dealers
is
much
like
what
we're
seeing
now
from
our
realtors
as
far
as
e-recording,
and
the
discussion
among
the
clerks
is
something
that
that
we
are
very
much
open
to
have
a
conversation
with
this.
This
did.
The
e-recording
with
real
estate
has
become
a.
K
I
think,
a
really
good
good
added
value
to
our
offices,
and
I
can
see
as
the
dealer,
such
as
dealer
track.
If
they
go
you
we
decide
to
go
with
that
model.
I
think
that
would
be
a
huge
asset
for
not
just
the
dealers,
but
for
the
clerks
and
the
and
the
process
that
we
do
their
work.
So
we
we
do.
We
are
open
for
that.
K
We
must
keep
the
current
model
of
working
being
completed
in
the
county
of
the
dealership
and
that's
something
that
we've
talked
before.
Is
that
the
way
the
krs
net
is
stated
now
anybody
that
buys
a
vehicle
if
you
go
to
a
different
county,
that
work
is
either
processed
in
the
dealership's
home
county
or
on
the
purchasers
county,
the
financial
impact,
if
we
adjust
that
could
be
devastating
to
some
of
our
smaller
counties.
K
I
think
that
would
be
something
if
we
move
away
from
that
could
be
a
physical
negative
impact
for
a
lot
of
our
smaller
counties,
rejections
and
turnarounds,
much
quicker
with
electronic
filing.
Once
we
get
that
in
our
office.
The
way
we
look
at
that
changes
dramatically,
we
can
see
that
on
a
screen
with
a
dealer
track
model,
we
can
quickly
make
adjustments
or
return
that
rejection
to
the
dealer
and
they
can
make
the
corrections
and
send
it
right
back
to
us
cavus,
obviously
we're
still
waiting
on
cavis.
K
That
is
something
that
we
desperately
need
to
get
that
going,
and
I
know
they're
making
strides
in
that
area,
but
one
thing
that
we
will
need
is
kind
of
a
portal
to
tie
in
with
dealer
track,
and
I
don't
think
that's
going
to
be
a
heavy
lift.
I
think
that
portion
added
to
cavis
is
not
going
to
be
a
really
big
issue.
K
Thailand
is
the
dmv's.
Only
focus
in
ohio
clerks
are
very,
very
knowledgeable
of
what
we
do
and
we
are
vastly
spread
out,
but
we
are
equipped
at
this
time
to
handle
that
kind
of
workload
a
dmv
model.
I
don't
think
we
want
us
our
state
to
go
on
that.
I
think
we
can
work
together
on
some
of
the
modernization
of
what
we're
talking
about
today
and
the
meetings
we've
had
in
the
prior
two,
but
I
don't
think
a
dmv
model
is
something
that
the
constituents
in
our
state
want.
K
You
hear
that
even
on
you
know,
movies
and
and
television,
and
you
hear
that
from
constituents
from
other
places
throughout
the
the
nation.
It's
not
a
good
model.
People
don't
want
to
sit
in
line.
People
don't
want
to
waste
a
day
going
to
a
dmv.
So
I
think
we
need
to
keep
our
plates
in
clerk's
office.
The
titling,
I
think,
would
be
a
huge
asset.
K
If
we
can,
if
we
can
see
that
roll
into
our
office,
I
think
it
would
be
a
a
great
plus
if
we'll
go
to
the
next
slide
kind
of
kind
of
show
you
what
we've
seen
as
far
as
dealer
turnaround
time,
and
I
did.
A
E
Its
right
box
before
we
move
on
I've
got
a
couple
of
questions.
One.
You
were
talking
about
the
registration
with
the
online
registration
from
dealers.
I
know,
maybe
it's
because
in
kentucky
we
are
very
county
centric,
unless
you're
from
louisville
or
election,
then
everybody
else
lives
in
a
county
and
then
some
of
the
things
that
I
hear
talked
about
like
in
my
in
my
area.
E
If
people
come
to
callaway,
county
or
mccracken
county
to
buy
a
vehicle,
then
it's
a
lot
of
times
registered
there
and
they
want
to
be
have
their
car
to
have
hickman
county
on
it.
It's
kind
of
an
associational
thing.
Is
there
a
way
to
set
this
up
from
an
e-recording
standpoint
to
where
the
dealer
license
it
in
your
with
your
home
county.
J
That
can
be
that
can
be
done
now.
The
customer
needs
to
request
that
from
the
dealer
and
say
that
they
want
it
to
be
sent
to.
You
know
whichever
the
county
that
they
live
in
versus
the
county,
where
the
dealer
is
located.
Most
dealers
do
comply
with
that.
I
know
that
there's
mistakes
from
time
to
time
that
it
doesn't
get
sent
to
the
right
place.
We've
experienced
that,
but
at
this
point
it's
just
a
sticker
over
the
plate
that
designates
the
county,
so
they
would
go
to
hickman
and
get
the
sticker
right.
E
But
if
you
are
knowledgeable
and
know
to
ask
or
care
to
ask
or
think
to
ask
at
the
time,
but
it
seems
to
be
from
a
dealer
standpoint
now,
if
I
were
a
dealer,
I
would
do
the
same
thing.
If
I'm
going
to
one
particular
county
clerk,
it's
going
to
be
my
home
clerk
because
that's
where
my
relationships
are-
and
that's
that's
the
closest
one
to
me
is
there
a
way
to
to
is
it?
Was
there
any
thing
that
you
saw
that
would
make
that
an
easier
feed.
J
Right
within
within
the
the
program
that
they
had
in
ohio,
we
didn't
see
that
they
have
a
competitive
model
in
ohio
where
the
counties
are
competing
against
each
other,
so
they
you
can
do
business
it
with
any
clerk.
So
there
was
in
the
clermont
county
clerk's
office.
They
were
processing
titles
that
was
like
up
in
the
northern
part
like
close
to
ohio
university
for
a
dealership
up
there,
that
they've
built
a
relationship
with
so
feasibly
for
a
fee
county.
That's
why
we
started
with
the
fee
pulling
situation
with
feed
offices.
J
K
And
I
will
say
this
because
they
are
a
dmv
that
competitiveness
works,
but
because
the
county
clerks
in
kentucky,
we
need
to
work
a
working
relationship
with
each
other
on
elections
on
recording
on
voter
registration.
There
are
so
many
facets
that
we
need
that
to
stay
a
good
relationship
with
other
county
clerks
and
when
you
get
into
the
competitiveness
of
a
dmv,
it's
it
really
is
going
to
tear
down
a
lot
of
those
that
good
will
between
clerks.
A
J
F
A
K
K
A
That
has
been
the
practice
that
I've
seen
throughout
my
time
of
doing
of
doing
renewals
individually
and
since
I've
been
in
the
general
assembly
too
yeah.
C
Yeah
we,
I
think
we
changed
some
of
that
when
we
did
the
perfection
of
title
and
liens
back
a
year
before
last,
that
allowed
them
to
apply
in
any
county
and
then
it
it
didn't,
interfere
with
the
lien
holding
and
all
that.
So
you
are
correct
on
that
where
you
can
renew
in
any
county,
but
I
just
want
to
make
a
point
of
clarification.
Sorry
to
interrupt.
E
J
My
understanding
from
ohio's
perspective
is
it's
a
it's
statewide
inventory,
so
it's
not
county
specific
until
the
inventory
is
discharged
to
your
county
and
then
within
clermont
county
there's,
three
offices,
so
they
have
to
report
which
office
gets
which
batch
of
titles
and
then
that
batch
is
depleted
and
then
they
go
get
from
their
centralized
office
more.
They
order
more
titles
in
and
then
those
are
assigned
as
their
they're
getting
inventory.
Much
like
plates.
E
J
Currently,
if,
if
a
box
of
plates
are
sent
to
grant
county,
we
are
then
responsible
and
we
have
to
track
the
inventory
and
the
inventory
system
that
especially
the
new
one
that
just
went
live
we're
responsible
for
those
plates
once
they
get
on
site
and
we
have
accepted
them
into
our
system.
So
I
think
the
title
bat
or
the
title
stock
would
be
much
the
same.
E
Forgive
me,
I
have
to
ask
these
examples
in
ways
that
I
understand
them.
So
the
analogy
I'm
thinking
of
if,
if
matt,
has
a
bunch,
a
title
company
in
his
group
that
has
six
different
offices
and
they're
cutting
checks
out
of
it,
they
just
have
blank
check
stock
and
each
print
each
time
one
of
the
offices
prints
a
check
it
prints.
The
next
ch
available
check
in
sequence,
is
that
kind
of
how
the
the
titling
part
works.
Then.
J
So
the
the
title
number
is
on
is
printed
on
the
title
and
then
the
sequence
batch
in
the
system
would
print
that
exact
same
number.
So
then
there's
the
verification
of
keeping
it
of
keeping
it
straight.
If
there's
one
missing,
that's
that's
part
like
we
experience
that
now
with
plates,
especially
during
that
transition
of
the
flat
plate
that
I
know
representative
meredith
just
loves,
but
when,
when
we
first
went
to
that
model,
there
was
some
issues
with
the
plates
not
being
in
sequence.
J
So
we
had
to
let
inventory
transportation
know
that
we
were
missing
certain
plates.
I
think
the
title
stock.
We
would
check
much
the
same
check
those
numbers
and
then,
if
the
system
is
having
an
issue
and
not
printing
the
correct
number
with
the
correct
title,
then
we
have
an
issue
there
as
well
and
they
can
reset
that
number
in
their
system.
We.
J
K
And
the
next
slide
is
kind
of
a
lead
up
for
for
the
following
slide,
but
I
did
want
to
not
not
really
didn't
mean
to
contradict
our
earlier
presentation.
But
if
you
look
at
this
on
our
turnaround
time
for
dealer
work,
you
know
the
great
majority
is
one
to
two
days:
we've
got
over
35
dealers
in
montgomery
county
and
we
can
get
the
pros.
K
The
work
processed
in
a
matter
of
two
days
tops-
and
I
think
that
that
just
kind
of
gives
an
example
of
the
quality
of
deputies,
that
our
offices
have
they're
very
knowledgeable,
experienced
and
efficient
at
what
they
do.
So
I
think,
if
you
look,
you
know
three
to
five
would
be
would
be
a
stretch
for
most
but
or
for
some,
but
for
most
people
we're
getting
the
work
done
very
efficiently
in
a
matter
of
a
couple
of
days,.
J
And
to
kind
of
go
off
of
what
chris
said
there
when
we
saw
rejections
in
the
clermont
county
office,
it
was
really
interesting.
She
rejected
something.
While
we
were
sitting
there
and
before
we
left,
which
you
know
we
were
there
for
probably
an
hour
hour
and
a
half
with
her
watching
her
process
titles.
She
already.
Some
of
the
rejections
were
already
returned,
so
what
that
does
is
it
improves?
Not
only
the
turnaround
time?
J
You
know
we
don't
have
work
sitting
in
a
folder,
but
it
also
lets
that
deputy
recall
exactly
what
was
wrong
with
that
title.
Much
like
on
the
land
records
side.
We
have
those
checklists.
You
know
many
of
you
who
practice
have
seen
our
long
checklist
where
we
reject
something
because
there's
not
a
preparation
statement
or
a
sign
preparation
statement
and
then,
when
you
send
it
back,
you
don't
send
it
back
with
that
rejection
slip.
So
then
we
have
to
go
back
through
the
complete
document
when
it's
almost
instant
or
within
a
few
hours.
J
We
remember
why
we
rejected
it
and
we
can.
We
can
process
the
documents
a
little
more
efficiently.
So
we
did
want
to
ask
our
clerks
statewide
what
they
felt
like
the
estimated
time
of
rejection
and
corrected
auto
dealer
work
was
by
county
clerks
like
what
we're
seeing.
How
much
are
we
rejecting
we
had
some
clerks
who
don't
process
enough
title
work
to
really
relay
an
answer
to
us.
So
that's
what
the
other
category
is
here.
J
So
16
of
those
who
answered
back
to
our
survey
said
at
least
three
to
four
titles.
Every
out
of
every
10
are
rejected
or
require
some
sort
of
correction,
and
then
72
percent
said
one
to
two
titles
out
of
every
10
are
rejected
or
need
a
correction,
so
that's
kind
of
what
we're
seeing
on
a
day-to-day
week-to-week
basis.
J
But
what
I
found
really
interesting
about
this
was
we
asked
them
to
give
us
some
examples
of
what
they're
seeing
and
how
they're
correcting
it
and
a
lot
of
clerks
have
went
away
from
the
model.
When
I
started
seven
years
ago,
the
the
model
at
my
office
and
many
across
the
state
was
to
put
it
in
a
folder,
put
a
sticky
note
on
it
or
put
a
rejection
slip
and
leave
it
until
they
picked
it
up.
I
didn't
think
that
that
was
very
efficient,
especially
when
we're
talking
about.
J
J
The
model
of
allowing
them
to
electronically
submit
only
increases
the
efficiency,
because
it's
back
and
forth
so
quickly.
So
it's
something
that
we're
absolutely
willing
to
talk
about
when
rejecting
work,
we're
not
just
rejecting
it.
This
was
really
interesting
to
me
that
you
know
some.
Some
dealers
were
saying
they
just
rejected.
J
We
don't
know
why,
when
we
were
having
conversations
a
lot
most
clerks
are
pointing
out
the
reasons
for
the
rejection
so
trying
to
give
the
title
clerks
as
much
information
to
get
the
work
processed
as
possible,
and
then
we
wanted
to
know
like
what
are
some
things
that
we're
doing
in
the
in
the
realm
of
customer
protection
and
how
are
we
working
to
make
sure
that
our
customers
information
is
protected,
that
the
vehicle
process
is
protected
when
we
are
processing
work
as
well
as
what
are
we
doing
to
protect
dealers?
J
You
know
there
are
partners
in
this,
so
many
clerks
are
reaching
out
to
dealers
when
customers
are
not
coming
in
to
complete
transfers
so
work
sitting
at
our
office.
This
happens
a
lot
when
folks
buy
vehicles
over
in
ohio
or
indiana,
the
dealership,
mails
or
overnights
the
work
to
us,
and
it
sits
in
a
drawer
and
the
customer
doesn't
come
in,
which
means
the
lien
didn't
get
filed,
which
means
the
temp
tag
ran
out.
So
we're
communicating
back
with
those
dealers
on
a
regular
basis.
Some
have
you
know
they
do
it
weekly.
J
They
go
through
their
door
weekly
some
bi-weekly,
some
monthly,
but
they
are
communicating
back
to
those
dealers.
This
is
something
that
we
do
in
my
county.
We
have
pending
lien
protection
communication
anytime,
that
a
pending
lien
is
placed
on
a
title,
whether
it's
in
my
county
or
in
another
county.
We
get
a
15-day
report
if
it's
associated
with
a
dealership
or
a
bank
in
my
county,
I'm
communicating
with
that
institution
to
let
them
know
that
their
lien
has
not
been
filed
within
the
first
15
days.
J
They
have
22
days
to
get
the
lien
filed,
so
it
gives
them
a
few
days
to
get
that
before
the
title
would
print
without
a
satisfied.
Lien
mileage
corrections
is
something
that
we
regularly
look
at.
If
the
wrong
mileage
is
wrote
on
a
title,
we
have
to
get
that
corrected,
title
work
and
title
lean
statements
don't
match
the
vehicle
is
not
the
same
or
they
put
on
the
title.
Work
that
it's
one
lien
holder
and
the
title
lean
statement
says
something
else.
J
The
dealerships
tax
amounts
do
not
match
they're
incorrect,
making
the
customer
either
overpay
or
not
pay
enough
and
a
lot
of
times.
We
see
trading
credit
left
off,
so
they
have
a
trade-in
some
folks.
When
they're
doing
that
paperwork
they
don't
list
the
trade-in
amount,
so
we
can't
credit
them
that
amount
of
tax.
So
those
are
things
that
we're
catching
on
a
regular
basis
that
that
was
communicated
with
us
over
and
over
in
our
survey.
K
Yeah,
I
just
want
to
add
one
thing:
as
far
as
the
consumer
protection
side
of
what
we
do,
carvana
gave
a
great
presentation.
I
think
they
have
a
great
sales
model
on
how
they
do
their
sales.
However,
it
is
concerning
the
direction
that
this
modernization
may
take.
If
we
move
away
from
the
clerks
being
the
protection
advocate
for
this
online,
I
think
their
sales
model.
It
highlights
the
lack
of
oversight
on
the
protection
side
of
this
and
government.
K
Our
role
is
to
provide
services,
but
also
to
protect
the
people
that
we
serve.
So
I
would
I
would
just
caution
this
committee
on
on
how
we
proceed
that
we
don't
lose
sight
of
the
protection
side
of
this,
so
I
just
wanted
to
add
that
to
it.
K
K
There's
been,
there's
been
some
miscommunication
locally
with
our
circuit
clerks
since
motor
voter
has
started,
but
we
were
always
able
to
work
across
the
hall
with
our
circuit
clerks
and
adjust
those
now
that
those
move
to
a
regional
site.
There's
concern
about
the
training,
that's
being
done
with
the
people
that
are
doing.
This
there's
also
concern
about
a
little
grandmother
having
to
travel
three
counties
over
to
get
a
id
to
vote.
K
A
lot
of
clerks,
four
or
five
years
ago
was
were
opposed
to
this,
but
I
think
that
the
temperature
has
changed
in
the
clerks
association.
The
culture
has
has
shifted
and
we
would
we
would
be
willing
to
sit
down
and
discuss,
maybe
bringing
that
back
to
our
offices.
So
we
just
wanted
to
bring
that
these.
A
E
Hal,
I'm
I'm
so
glad
you
asked
on
this
outside
of
of
sometimes
you
anything.
We
change,
there's
pushback
to
change
just
because
it's
changed,
but
I
think
with
a
lot
of
our
regional
structuring,
I
think
there's
some
very
legitimate
questions
to
the
regional,
the
regional
licensing
centers.
My
question
is
a
little
more
basic
for
the
inter
interworkings
of
the
clerk's
offices.
E
Is
this
one
of
those
situations
where
you
could
increase
accuracy
and
it'd
probably
be
easier
on
most
of
your
offices?
If
you
did
the
driver's
license
registration
yourself
too,
because
it
take
it
to
be
one
stop
shop
for
years.
I've
always
wondered
why
in
the
world,
it
was
in
the
circuit,
clerk's
offices
anyway,
since
you
handle
voting,
you
handle
car
registry.
Everything
else
that
deals
with
the
driver's
license
happens
in
your
offices,
except
for
the
actual
driver's
license
issuance.
E
So
so
is
that
a
situation
just
from
a
clerk
standpoint
where
it
would
probably
be
easier
and
more
functional.
If
you
took
on
this
responsibility
of
issuing
driver's
licenses,
it
seems
counterintuitive
did
you.
We
add
something
else
to
your
plate,
but
it
actually
makes
it
easier
and
better
for
you.
In
the
process.
K
I
I
would
agree
wholeheartedly
now
there
are
counties,
I'm
sure
larger
counties
that
may
have
some
issue.
Smaller
counties
may
have
a
few
issues
with
space,
but
I
would
say
by
and
large
the
majority
of
the
constituents
would
be
better
served
and,
for
my
my
personal
opinion,
it's
common
sense
to
bring
like
you
said:
everybody
associates
us
with
motor
vehicle.
A
J
So
what
what
was
asked
in
our
survey
was
about
kentucky
driver's
license
and
state
issued
ids,
which
is
not
real
id
compliance,
so
you
know
I'm
not
saying
that
there
wouldn't
be
an
appetite
to
have
a
conversation,
but
I
think
what
what
we
I
would
be
remiss
if
we
didn't
go
back
a
little
bit
when
this
idea
was
first
presented
to
county
clerks.
J
Many
years
ago
we
were
told
we
had
two
weeks
to
make
a
decision.
The
funding
model
was
not
there.
Aoc
was
still
getting
a
bulk
of
the
funding
they
were.
I
mean
it
was
basically
an
unfunded
mandate
on
counties,
and
we
all
know
how
county
government
feels
about
that.
So
you
can't
look
at
something
that
we've
never
had
in
our
offices
before
and
expect
us
to
make
a
two-week
decision.
This
is
just
us
opening
a
door
saying
we'd
like
to
have
this
conversation.
J
J
We
in
fact
I've
already
wrote
a
press
release
for
our
newspaper
in
regards
to
when
our
county
we're
still
one
of
the
last
ones
that
have
not
went,
but
when
we
do
communicating
with
my
constituents
saying
please
make
sure
that
you,
after
you
get
your
real
id
or
your
state
you've
updated
your
state
id
at
a
regional
office.
You
come
back
and
either
check
with
us
or
check
online
about
your
voter
registration
status.
J
J
So,
if
you've
updated
your
address,
what
that
means
for
folks
in
this
room
and
for
those
of
us
that
are
elected
is
that
you
have
constituents
that
may
not
be
eligible
to
vote,
because
their
address
isn't
correct.
On
election
day,
they've
decided
to
change
their
party
when
they
updated
their
id,
but
we
never.
We
don't
get
record
of
a
physical
card
change
which
is
required
that
we
have
to
have
that.
So
there's
just
a
lot
of
concerns
around
the
situation.
A
I'm
going
to
say
five
or
six
zip
codes
of
those.
Two
are
warren
county
bulk,
zip
codes.
One
is
a
barren
county,
bulk,
zip
code.
One
is
a
grayson
county,
bulk,
zip
code.
One
is
a
hart
county,
bulk,
zip
code
and
I
think
two
are
just
edmondson
county,
zip
codes
and
so
in
a
county
that
borders
a
lot
of
other
counties
and
is
a
small
county.
A
J
Yeah,
you
open
the
door
for
me.
That
is
that's
why
we
as
clerks
have
been
requesting
statewide
gsi
gis
mapping
for
a
good.
While
now
the
current
executive
director
for
the
state
board
of
elections,
jared
dearing
has
been
a
huge
advocate
for
this
as
well.
It
would.
It
would
eliminate
a
lot
of
problems
because
then
we
could
peeing
addresses.
You
know
we
have.
J
A
A
It's
your
form
primary
form
of
identification,
but
if
it
somehow
is
going
to
disqualify
you
from
being
able
to
vote
because
you
go
and
they
automatically
change
you,
that's
not
a
good
situation
either
and
I
think
that's
something
we
have
to
think
about
not
really
the
purview
of
this
task
force.
But
I
think
it's
an
important
issue
to
discuss
because
it
does
chip
around
the
edges
of
some
of
the
things
we're
talking
about.
K
That's
the
reason
we
wanted
to
bring
it
before
you
all
today,
and
I
will
say
this:
we
want
to
see
the
regional
sites
succeed.
I
think
there's
a
lot
of
resource
a
lot
of
time,
a
lot
of
effort
by
a
lot
of
stakeholders
to
see
that,
but
we
want
to
be
at
the
table
and
we
want
you
all
to
be
aware
of
the
problems
we're
already
seeing
and
if
we
can
help,
if
we
can
help
solve
these,
we're
willing
partners
to
step
up
and
say
hey,
let
us
help.
J
Electronic
titling
is
a
different
subject
that
we
haven't
really
spoke
a
lot
about,
but
this
is
where
the
state
is
actually
holding
an
electronic
title
on
your
behalf.
So
you
come
into
the
clerk's
office
and
you
are
registering
a
vehicle
for
the
first
time.
You
have
the
option
in
ohio
to
have
a
printed
title
or
to
have
an
electronically
held
title.
If
there
is
no
lien,
if
there
is
a
lien,
then
it
is
only
an
electronically
held
title.
You
no
longer
get
a
printed
title
with
a
lien
on
the
front
of
it.
J
How
do
they
get
made
whole
with
their
fees
and
then
also
when
it
comes
to
the
release
of
those
documents?
Who
has
the
authority
to
release
the
lien?
Is
it
is
it
still
the
county
where
the
person
resides
or
is
it
going
to
any
county
clerk?
And
you
know
if,
if
there's
an
issue
with
the
county
who
released
it,
how
do
we
track
that
county?
How
do
we
track?
Who
released?
It
is
basically
what
it
comes
down
to
so
there's
some
concerns
there
about
consumer
protection
and
also
protection
for
lien
holders.
J
When
it
comes
to
centralized
liens,
we
we
did
some
interesting
information
about
staff
experience
and
I'll.
Let
chris
speak
to
that.
K
Yeah
and
it
goes
back
to
once
again
consumer
protection-
I
think,
if
you
look
at
our
data
here,
a
lot
of
our
clerks
have
have
multiple
multiple
years
of
employment
and
and
by
that
they've
got
institutional
knowledge
at
the
state
level.
A
lot
of
what
we're
dealing
with
is
we're
seeing
a
lot
of
temp
services
come
in
to
fill
some
of
the
gaps
that
they're
facing,
and
it
just.
I
think
this
data
shows
how
valuable
our
clerks
are
to
our
our
commonwealth.
K
Our
clerks
make
a
career,
they
take
pride
in
what
they
do.
Our
deputies
stand
stay
and
make
a
living
doing
something
they
love
to
do
and
they
serve
our
community,
and
I
think
that
shows
very
well
in
this
data
that
our
clerks,
we
value
our
deputy
clerks,
the
people
that
work
for
us
and
under
us
and
and
help
come
alongside
us
to
serve
the
state
of
kentucky,
and
they
have
stayed
with
us
for
for
decades,
and
I
think
if
we
look
at
maybe
how
we
change
in
this
modernization,
I
think
it.
K
It
bodes
well
that
we
realize
that
these
people
are
doing
a
really
good
work.
Let's
facilitate
some
change
for
them.
Let's
make
things
easier
for
the
people.
We've
got
a
great
opportunity
to
make
significant
changes
in
the
way
we,
our
offices
do
our
business
with
our
communities
and
and
it's
with
euros
help
and
with
our
dealers,
association,
the
realtors,
the
lending
institutions
and
and
this
task
force
I'm
excited
and
encouraged,
and
I
think
that
if
we
can
work
together,
we
can
we
can
make
a
drastic
change
for
the
betterment
of
our
of
our
state.
A
D
Thank
you,
mr
chairman,
so
just
for
clarification
again,
you
all
are
not
seeking
to
do
real
id,
or
is
that
something
that
certain
clerk's
offices
are
willing
to
step
up
and
do.
D
K
D
E
Senator
howe,
just
one
thing
chairman
meredith
and
I've
talked
about
this
a
couple
of
times.
There's
been
a
lot
of
input
from
a
lot
of
different
entities,
which
is
how
this
process
needs
to
work,
but
the
clerks
association
needed
to
carry
the
water
on
this,
because
this
deals
with
your
office
and
you
guys
have
done
a
great
job.
You've
been
real
responses.
You've
worked
your
tails
off
on
this
and
we
really
appreciate
how
how
good
a
job
y'all
done
and
how
helpful
you've
all
been.
I
Thank
you
and
I
apologize
for
my
tardiness.
I
was
in
veterans
committee
so
in
deciding
to
step
up
and
offer
services
for
state
ids
and
kentucky
driver's
licenses.
Is
that
something
that
we
could
cause
to
be
a
shared
responsibility,
or
would
it
be
that
the
regional
offices
would
only
handle
the
real
id
and
and
that
the
clerk's
offices
could
handle
kentucky
driver's
license
and
identification
cards
that
are
compliant
with
voter
with
voting?
I
J
From
my
perspective
and
I'll
jump
on
this,
the
the
thought
of
both
offices
handling,
it
would
be
difficult
because
currently,
they're
they're,
you
know
we're
struggling
to
see
their
information
voter
registration
wise.
So
we
were
looking
at
it
as
the
opportunity
to
help.
You
know
facilitate
some
of
the
issues
and
solve
some
of
the
issues
that
we're
seeing
in
voter
registration.
I
J
A
Well
again,
thank
you
all
for
your
diligent
research
on
this
and
on
the
property
records
issues
like
I
said,
we've
got
a
lot
of
folks
who
are
involved,
bringing
good
ideas
to
the
table,
but
but
again
you
all
have
an
idea
of
what's
going
on
in
all
these
different
different
realms,
whether
it
be
property,
whether
it
be
elections,
whether
it
be
vehicle
records,
and
so
thank
you
all
for
your
diligent
research
and
your
willingness
to
present
to
the
committee
as
well.
Thank
you.
Thank
you.
A
We've
got
you
as
we
finish
up
today.
Our
next
meeting
date
is
november.
The
17th
at
3
p.m,
in
room
149,
which
is
this
room
november
schedules
are
a
little
strange
because
of
of
thanksgiving,
so
just
wanted
to
get
that
on
everybody's
radar
and
at
this
time,
seeing
no
other
business.
We
will
be
adjourned.