►
Description
Housing and Homelessness Advisory Committee from September 9, 2021. For the full meeting agenda, visit https://bit.ly/3BTP5OI.
A
B
Thank
you,
madam
chair,
and
through
you,
we
have
received
regrets
from
francis
smith
who's
unable
to
join
us.
I
see
that
council
neil
has
just
joined
us
and
I'm
hoping
that
councilor
doherty
will
be
on
soon,
but
I
have
not
heard
from
her.
Otherwise
we
do
have
the
rest
of
the
committee
present
at
this
moment
and
through
you.
If
I
could
just
to
allow
those
who
are
watching
at
home
to
know
who
is
present
in
the
meeting
at
this
time.
B
B
A
You
so
much
okay,
so
good
afternoon.
Everyone.
Thank
you
so
much
for
being
here
today.
I
will
call
the
meeting
to
order
now,
oh
and
hello,
counselor,
doherty
nice,
to
see
you
perfect,
so
we
will
begin
with
the
approval
of
the
agenda.
Please
note
that
we
do
have
an
addendum,
which
has
just
been
added,
so
I
will
require
a
motion
to
approve
the
agenda
which
includes
the
addendum
that
has
been
circulated
to
the
committee.
A
A
Okay,
so
we
will
move
over
to
the
confirmation
of
minutes,
so
you've
got
the
minutes
attached.
I
will
require
one
motion
only
for
the
approval
of
both
sets
of
minutes.
If
I
could,
please
have
a
first
thank
you,
counselor
neal
and
a
second
thank
you,
miss
mcconaugh
cardi,
and
if
I
may,
please
have
a
show
of
hands
for
all
in
favor.
A
A
C
C
C
C
We
have
a
strategic
plan,
a
five-year
plan,
that's
currently
in
place
until
2023,
we
have
three
main
priorities:
to
provide
and
maintain
affordable
quality
homes
that
build
tenant,
engagement
and
pride.
We
want
to
build
new,
affordable
housing
solutions
to
meet
the
community
emerging
needs
and
strengthen
organizational
resiliency
and
capacity
to
ensure
long-term
sustainability.
C
So
I
want
to
spend
some
time
on
the
housing
programs
that
kfhc
provides.
As
you
know,
kfhc
has
just
purchased,
thk's
assets,
townhomes
kingston,
sorry,
their
business
and
assets.
So
I'm
talking
about
the
merged
assets
here.
So
together
we
have
a
little
over
twelve
hundred
weren't
geared
to
income
units.
C
Often
it's
called
social
housing
public
housing,
and
this
is
where
tenants
receive
a
unit
that
is
subsidized
no
more
than
30
percent
of
their
income.
So
we
have
1218
rent
geared
to
income
units.
They
range
from
bachelor
apartments
to
very
large
five-bedroom,
townhouses
and
they're
throughout
the
city
as
well
as
we
have
country
pines
in,
and
we
have
verona
mcmullen
manor.
C
So
we
work
with
probably
10
rent
supplement,
private
landlords
in
the
city
and
there's
478
units.
In
that
program,
the
city
was
very
instrumental
in
creating
a
pilot.
The
first
in
the
province
called
the
portable
housing
benefit,
and
this
is
a
unique
program
in
that
the
subsidy
is
given
to
the
tenant
or
applicant.
To
go
out
and
find
their
own
housing
with
a
private
landlord
and
the
benefit
is
tied
to
the
tenant
and
not
to
a
unit.
C
So
we
have
85
units
of
the
portable
housing
benefit.
One
of
the
things
I
want
to
stress
here
and
I
put
zero
supportive
housing.
I
want
to
make
it
clear
that
kfhc
doesn't
provide
supportive
housing.
We
are
strictly
a
social
housing
provider,
we
have
affordable
and
we
have
market
so
overall
we're
very
busy.
C
Next,
please
so
one
of
the
other
things
that,
as
you
saw
from
our
strategic
plan,
is
we're
the
biggest
developer
of
affordable
housing
in
kingston
over
the
last
well
nine
years.
We've
done
eight
developments,
some
of
them
small
scale
at
about
150
units
and
all
of
our
new
developments
are
what
we
call
mixed
income,
and
this
is
where
we
believe
that
we
do
not
want
to
have
segregated
tenancies
like
we
have
at
rito
heights.
C
We're
really
excited
to
increase,
affordable
housing
and
there's
such
a
need
in
the
kingston
community
and
if
anybody's
been
passed,
27
right
crescent.
This
is
just
down
from
the
y.
We
have
a
40
unit
apartment
building,
that's
going
up
and
13
of
those
units
are
going
to
be
affordable
and
10
are
going
to
be
ranked
geared
to
income,
and
we
have
17
market.
C
Why
we
have
to
have
market
units
in
our
developments
is
for
many
reasons.
We
want
to
ensure
true
reflection
of
the
community
mixed
income,
but
we
often
receive
wonderful
funding
grants
through
the
city
and
the
province
in
order
to
build,
but
we
do
not
get
all
of
the
funding
in
what's
to
complete
the
construction,
all
the
required.
C
C
C
Kfhc
is
an
essential
service
and
one
of
the
things
I
decided
when
the
announcement
occurred
is
we
needed
to
be
here
for
our
tenants,
we're
essential
service.
We
house
vulnerable
people,
so
we
adapted
to
have
safety
measures
and
guidelines,
but
with
the
focus
on
supporting
our
tenants,
so
we
did
maintenance
a
little
bit
differently.
C
C
C
Last
year
we
for
this
year
we
received
a
reduction
in
the
amount
of
almost
half
a
percent
that
could
go
towards
maintenance
and
administration
in
order
to
keep
people
housed.
The
province
also
set
a
moratorium
on
evictions,
and
when
this
happened,
it
limited
kfhc's
ability
to
have
different
tools
on
which
to
engage
tenants
and
to
ensure
good,
neighbors
and
safe
communities.
C
C
So
what
has
happened
has
there's
been
an
increase
in
pest
infestation
as
well
as
some
greater
damage
has
been
done
to
the
units.
So
what
has
happened?
As
a
result,
we've
got
a
backlog
of
maintenance
orders
and,
as
we've
moved
through,
the
phases
of
reopening
tenants
have
become
more
comfortable
to
have
their
maintenance
issues
addressed.
C
Therefore,
we
have
this
large
backlog
of
the
of
work
orders.
We
have
to
prioritize
the
work
orders
according
to
need,
and
so
for
some
tenants,
their
need
might
be
pushed
back
and
I
assume
that's
causing
them
much.
Frustration
and
we're
trying
to
work
as
quickly
towards
them
as
we
can
for
kfhc
we're
also
employers.
So
during
the
pandemic,
we
wanted
to
ensure
that
we're
supporting
our
tenants,
but
at
the
same
time
we
needed
to
help
support
our
staff
and
their
family
and
child
care
needs.
C
C
So
often
kfhc
receives
little
recognition
or
support
for
how
we're
operating
to
keep
people
housed
with
us,
as
I
mentioned
before,
we're
seeing
an
increase
in
the
complexity
of
tenant
need
mental
health,
addictions,
aggression,
violence
and
the
lack
of
daily
living
skills
and
aging
in
place.
So
these
are
some
of
the
things
that
we're
dealing
with
on
a
daily
basis.
C
One
of
the
things
that
seems
to
be
a
recurring
issue
for
kfhc
is
tenants,
look
to
us
and
we're
the
landlord
we're
not
a
social
service
to
deal
with
their
many
non-landlord
issues.
For
example,
we
get
several
calls
a
day
about
you
know.
Somebody
said
something
that
on
facebook-
and
I
don't
agree
with
it
or
somebody
called
my
dog,
a
name
so
tenants
often
reach
out
to
kfhc
for
issues
that
aren't
related
to
their
tenancy
for
kfhc.
C
We
work
in
collaboration
with
any
kind
of
social
service,
any
agency
to
get
supports
for
tenants,
but
at
the
same
time
we're
a
landlord.
We
need
to
maintain
confidentiality,
there's
a
lack
of
services
and
mental
health
services
that
tenants
are
receiving
throughout
the
years.
Kfhc
has
done
a
wonderful
job.
I
think
we're
sort
of
holding
the
gap.
We
are
trying
to
maintain
these
tenancies
and
often
when
people
receive
housing
with
kfhc.
C
So
what
has
happened?
They've
come
to
kfhc
with
or
without
supports
that
have
been
withdrawn
over
the
years
and,
secondly,
the
all
services
are
voluntary,
so
you
can
imagine
when
a
tenant
doesn't
feel
like
they
need
to
be
meeting
a
counselor
having
support
and
they
stop
any
kind
of
involvement
that
it
impacts
their
living,
but
not
only
their
living,
but
also
everybody
in
the
building
and
the
community.
C
So
for
kfhc,
as
I
mentioned,
we're
an
employer
we're
continuing
to
monitor
safety
issues
of
the
staff.
We
provide
staff
debriefing
and
we
also
provide
training
to
the
staff
on
how
to
interact
with
our
tenants.
One
of
the
things
that
we've
recently
done
over
the
last
two
years
is
all
staff
are
trained
in
mental
health.
First
aid.
C
Next,
please
for
kfhc.
I
thought
I'd
just
give
you
a
little
bit
of
information.
Our
rgi
units
is
that's
where
our
budget
comes
from
our
subsidy,
our
affordable
housing.
We
have
we
pay
for
all
of
our
maintenance
and
all
of
that
out
of
the
rents
that
we
collect.
So
it's
separate
so
for
rgi
maintenance
and
capital
improvements
for
a
year.
We're
basically
have
about
2
000
per
unit,
which
is
not
much
given
this
day
with
the
increasing
expenditures
and
funding
decreasing.
C
I
previously
mentioned
that
over
75
percent
of
our
tenants
are
on
ontario
works
or
odsb
and
with
in
the
province.
This
is
highest
in
any
other
local
housing
corporation
and
why
I
bring
this
forward?
It
just
indicates
the
need
in
the
kingston
and
frontenac
county
the
needs
of
our
tenants
if
we
have
75
percent
who
are
on
assistance,
there's
a
couple
things.
I
want
to
talk
about
not
specifically
to
kfhc,
but
I'm
concerned
as
a
housing
provider
as
well
as
for
the
housing
and
homeless
sector.
C
C
So
what
we're
seeing
is
a
reduction
in
supports
in
the
maintenance
field,
we're
also
seeing
that
the
private
landlords
and
developers
are
not
interested
in
affordable
housing,
and
this
concerns
kfhc,
because
we
feel
more
people
need
to
be
offering
affordable
housing.
We're
one
of
the
largest
affordable
housing
providers
were
the
largest
provider
of
social
housing,
and
we
have
we
know
about
some
of
the
private
landlords
that
are
no
longer
going
to
be
involved
in
the
rent
supplement
program,
and
some
of
this
is
due
to
the
costs
related
to
tenant,
behavior
arrears
and
damages.
C
C
Next,
please
so
for
me:
it's
really.
You
know
I've
done
a
presentation,
I've,
given
you
lots
of
words,
but
I
feel
pictures
say
it
better.
So
for
kfhc
we
want
to
help
our
tenants.
We
want
to
keep
them
housed,
they
have
vulnerabilities,
they
have
disabilities
at
the
same
time,
kfhc
we're
limited
with
our
resources
and
what
we
can
do
on
the
picture
on
the
left.
This
is
just
a
picture
of
the
kitchen
area
of
a
unit.
The
whole
unit
is
like
this.
C
We
have
about
50
of
these
at
any
given
time
out
of
the
1200
rdi
units.
This
unit
is
infested
with
cockroaches
and
with
bed
bugs
we
have
worked
with
this
tenant.
We
have
tried
many
things.
We
have
been
able
to
get
a
discretionary
benefit
in
which
to
have
this
unit
cleaned
out.
Company
came
in,
did
half
of
it
staff
become
very
sick
from
cleaning
this
out
and
have
refused
to
go
back
in
so
when
you're
looking
at
this
unit,
it's
not
a
landlord
issue
in
that
we
didn't
cause
all
of
this
to
be
there.
C
C
C
I
know
it's
something
that
we're
all
grappling
with
in
the
housing
sector
and
social
services.
How
do
we
address
this
and
I'm
not
looking
for
answers,
but
if
you
do
have
them,
I
would
really
appreciate
it.
The
picture
on
the
right
hand,
side.
This
is
just
showing
the
living
style
of
tenants
how
dirty
it
is,
but
all
along
there
that's
not
dirt.
That's
actually
cockroaches
for
kshc.
We
have
an
extensive
pest
management
system.
We
have
a
wonderful
pest
control
company,
but
treating
in
these
kind
of
situations
is
not
effective.
C
C
Next,
please,
the
picture
on
the
top
is
just
showing
how
the
cockroaches
are
leaving
a
unit
and
are
actually
in
the
hallway,
and
just
so
you
know
we
do
treat
hallways
garbage
way,
garbage
areas,
common
rooms.
All
of
that
the
picture
on
the
bottom.
We
have
many
family
units
and
they
have
backyards
and
front
yards
and
we're
dealing
with
rodent
infestation.
C
C
One
of
the
things
I
want
to
assure
you
is
we're
trying
our
best
to
help
the
tenants
to
deal
with
these
issues
and
we
need
to
have
the
tenants
engaged
and
that
for
kfhc
we
have
about
10
of
our
tenant
population
that
struggle
with
issues
like
these.
So
you
know
sometimes
we
would
have
maybe
120
units
that
we're
working
with
and
keep
in
mind.
We
have
28
full-time
staff.
C
C
C
But
again
we
are
bombarded
by
tenants
who
feel
that
we
need
to
address
all
of
their
issues
and
we're
there
to
support
them.
They're
vulnerable,
we're
willing
to
help
them
we're
willing
to
bring
in
other
resources,
but
at
the
same
time
I
just
want
to
show
you
some
of
the
complexities
and
challenges
and
issues
that
kfhc
faces
on
a
daily
basis.
C
C
We
have
a
comprehensive
approach
to
deal
with
this:
the
police,
the
fire
department,
addictions
of
mental
health,
home-based
housing
ourselves.
We
have
street
health,
we
have
involved
a
security
firm
and
but
for
us
it's
not
a
tenant
issue.
We
feel
for
our
tenants
living
in
this
building.
We
are
doing
all
we
can,
but
this
is
something
where
we
know
has
to
have
a
community
approach
next,
please!
C
C
As
a
landlord,
we're
governed
by
the
residential
tenancy
act
that
both
the
tenant
and
kfhc,
we
have
rights
and
responsibilities,
and
we
want
to
assist
our
tenants
in
fulfilling
their
obligations
and
creating
a
home.
At
the
same
time,
we
have
to
ensure
that
all
of
our
tenants
are
treated
the
same
and
that
we're
addressing
all
issues
I
just
want
to
reinforce
where
social
housing,
an
affordable
housing
provider.
We
have
market
units
we're
not
funded
as
a
social
service,
and
it
is
not
our
mandate.
C
We
are
governed
under
the
housing
services
act,
to
provide
rent
geared
to
income
and
to
applicants
who
qualify
so
for
social
housing.
Tenants.
We
receive
them
off
the
centralized
wait
list
and
we
do
not
do
any
kind
of
checks.
Reference
checks
for
these
tenants,
the
only
ones
that
were
able
to
do
that
is
for
our
affordable
and
our
market
units.
C
Next,
please,
as
I
mentioned,
we
have
a
backlog
of
maintenance
right
now
we
have
about
143
maintenance
orders
that
are
outstanding
and
about
a
hundred
are
just
over
two
weeks
old.
We
have
to
repair
according
to
need,
as
well
as
issue
which
is
determined
by
the
maintenance
department,
and
I
feel
for
tenants
who
have
issues
such
as
maybe
cracked
tiles
or
something,
but
if
it's
not
a
priority
at
this
time,
they're
going
to
have
to
wait-
and
some
of
that
has
been
due
to
the
pandemic.
C
We're
often
questioned
kfhc
about
our
waste
removal
system.
The
city
of
kingston
is
our
primary
waste
management
service
and
we
augment
that.
We
have
our
own
garbage
truck,
which
the
city
has
helped
us
obtain,
and
we
monitor
every
weekday
all
of
our
properties
for
illegal
dumping,
it's
removed,
and
we
do
that
on
a
daily
basis.
C
To
give
you
an
indication
of
the
little
over
a
million
dollars
in
maintenance
a
year
over
150
000
is
spent
on
garbage
removal
alone,
which
is
over
and
above
what
the
city
does.
I
mentioned.
We
have
a
real,
comprehensive
pest
management
system,
but
again
it's
engaging
the
tenant
and
working
on
it
together.
C
C
I've
talked
about
our
collaboration
with
other
social
services,
emergency
services.
We
have
the
highest
number
of
calls
in
the
city,
so
all
partnerships,
anybody
willing
to
support
our
tenants
and
kfhc
we
more
than
welcome
well
I'm
here
I
want
to
just
advocate
to
the
city.
If
we
can
still
receive
funding
for
the
enhanced
internal
housing
support
that
additional
staff
has
been
so
beneficial,
something
that
you
may
not
know
that
for
kfhc
we
have
a
formal
partnership
with
queen's
university
and
saint
lawrence
at
st
lawrence
college.
C
We
do
clinical
placements
of
nurses,
occupational
therapy
and
the
students
help
by
providing
programming
and
assistance
to
our
to
our
tenants.
We're
also
involved
in
three
research
studies,
because
there's
very
little
research
done
on
social
housing.
So,
if
kfhc
can
help
and
we
can
learn,
we
are
very
willing
to
participate
next
slide.
Please
I
probably
took
more
than
my
allotted
time,
so
thank
you
chair
for
that.
C
A
A
Thank
you.
I'd
also
like
to
request
that
a
copy
of
the
presentation
be
circulated
to
committee
members
following
this
elizabeth.
If
that's
okay,
and
so
following
this
presentation
now,
the
committee
will
be
able
to
speak.
So
as
a
reminder,
the
bylaw
allows
for
two
questions
from
each
committee,
member
and
committee,
only
not
public
so
and
if
you
do
have
additional
questions
as
miss
cousins
bram
had
noted,
you
may
contact
her
directly
following
the
meeting
okay,
so
I
will
now
request
from
our
committee.
If
there
are
questions.
D
Thank
you
and
through
you,
madam
chair,
thank
you
for
the
presentation.
It's
very
good,
it's
very
insightful.
I
have
asked
this
before,
but
I've
just
found
it.
I
was
so
surprised
when
I
heard
the
number
you
mentioned
the
comprehensive
pest
control
program
and
I
just
wonder
how
much
that
costs
a
year
like.
C
So
currently
we're
spending
over
a
hundred
thousand
a
year,
but
it
depends
on
the
need.
If
we
have
major
infestation,
then
the
cost
would
go
up.
Last
year
alone
it
was
about
175
000..
So
if
you
take
that
and
add
it
to
the
garbage-
and
you
look
at
our
maintenance
budget,
you
know
it's
almost
a
third
of
it
is
spent
on
garbage
and
pest
management.
D
Thanks
for
that,
by
also
being
being
the
counselor
and
being
on
the
board,
I
have
received
a
lot
of
phone
calls
and
emails
regarding
some
of
the
issues
that
have
been
highlighted,
highlighted
lately
and
I
had
one
tenant
who
refused
to
have
any
kind
of
pest
control
spraying
in
there.
She
was
very
upset
about
that
and
then
I
had
another
tenant
calling
because
she
has
cockroaches
and
so
the
other
tenant
who
called
about
cockroaches
had
an
interesting
question.
C
C
C
E
A
F
C
We
are
part
of
we
participate
in
the
hoarding
coalition,
that
is
in
the
city,
there's
limited
funding
for
that
it
comes
down
to
who
is
going
to
help
the
tenant
clean
it
out
who,
where
whose
responsibility
is
that
and
what
kind
of
companies
are
available?
Who
pays
for
it,
but
we
have
done
in
the
past.
Kfhc
has
actually
paid
contractors
had
the
unit
cleaned
out
and
within
a
very
short
time.
It
had
reverted
back
to
the
same.
G
Thank
you.
First
of
all,
I
had
too
many
questions,
but
I
appreciate
that
you
addressed
a
couple
of
them.
You
utilize
addictions
and
mental
health
as
a
a
working
partner
in
in
issues
and
also
queens,
and
I
would
assume
st
lawrence
people
have
placements
to
help.
Some
of
those
social
service
needs
is
that.
C
I
can
tell
you,
since
I
joined
housing
in
november
2010,
it's
maintained
that
1200
seems
to
be
consistent
and,
of
course
we
have
in
that
1200.
There
is
a
huge
demand
for
one
bedrooms
and
that's
why
kfhc,
when
we've
been
building
are
affordable,
we're
gearing
it
to
that
so
affordable
housing,
like
I
mentioned
before,
is
80
some
of
the
new
housing
affordable.
That
kfhc
is
looking
to
build
and
construct
is
averaging
about
65
of
market
rent.
G
C
Yes,
so,
the
several
years
ago,
kfhc
we
had
to
due
to
the
condition
of
80
daily,
it
was
30
rgi
townhouses,
due
to
not
only
the
condition,
maintenance,
construction,
wise,
but
also
social
issues.
We
demolitioned
the
30
units
as
part
of
the
rideau
heights
regeneration
plan,
and
we
have
put
back
those
30
units
and
that
has
happened
in
our
new
builds
at
40,
cliff,
645,
brock,
street
and
10
of
them
at
27
right.
C
C
So
what
we've
been
able
to
do
instead
of
housing,
20
people
in
rgi
we're
helping
85,
so
we're
trying
to
use
our
subsidy
to
house
more
and
support
more
people
at
the
same
time,
I
know
1316
princess
street
is
in
the
planning
stage
and
we're
moving
forward,
there's
going
to
be
an
additional
10
rgi
units
there,
which
will
be
over
and
above
the
the
requirement
and
some
affordable
housing.
That's
at
65
percent,
as
well
as
eighty
percent
so
really
getting
to
affordable
rents
for
people.
G
H
H
But
it
really
is,
you
know
it
really
again
is
a
tool
for
for
members
of
the
public
to
either
stay
where
they
are,
and
that
no
meridian
can
comment
on
this.
But
we,
we
have
definitely
seen
with
the
first
like
88,
affordable
housing
benefits
that
we
have
launched,
that
there
is
a
lot
of
evidence
that
people
are
kind
of
staying
housed
where
they
are
and
now
are
moving
from,
potentially
paying
50
or
60
or
70
percent
of
their
income
towards
their
events
to
actually
now
go
into
that
30.
G
I
Just
a
question,
mary
lynn,
I
thank
you
for
your
presentation.
Is
there
a
plan
with
the
new,
the
new
housing,
where
you
identify,
because
you've
identified
that
there's
definitely
a
lack
of
skills
in
some
of
your
tenants?
Is
there
a
plan
to
maybe
in
the
future,
provide
some
type
of
supportive
housing
to
those
individuals.
C
I
C
So
one
of
the
things
I
need
to
reinforce
is
we're
the
landlord.
So
as
a
landlord,
you
have
very
limited
ability
in
which,
to
let's
say,
make
referrals
confidentiality.
It's
we
find
ourselves.
We
try
to
do
as
much
as
possible
assisting
tenants
to
make
self-referrals
getting
their
permission
to
make
referrals,
but
at
the
same
time
we're
very
limited
because
we
have
a
contractual
relationship.
H
Sorry,
I
I
will
not
chime
in
all
the
time,
but
I
through
you,
madam
chair,
it's
a
it's
an
excellent
question,
michelle,
because
I
think
this
is
obviously
that
the
key
thing
that's
that's
coming
up
in
many
of
our
conversations.
It
really
is
that
need
to
have
that
partnership
between
all
the
different
service
providers-
and
I
think
the
the
point
that
was
made
earlier
about
the
kind
of
the
closure
of
some
of
the
community
institutions.
Kind
of
kind
of
really
has
impacted
kind
of
the
the
way
to
support
people.
H
H
You
would-
and
you
would
look
at
a
caseload
of
a
certain
amount
of
people
in
units
you
would
almost
have
to
double.
You
would
have
to
add
another
30
staff
as
case
managers
to
really
become
those
supportive
service,
supportive
or
support
services
for
it
for
tenants.
So
it's
it's
really.
It
really
will
be
an
ongoing
kind
of
task,
as
a
community
of
housing,
social
services
and
health
providers
to
work
together
to
come
up
with
a
way
of
supporting
people.
H
I
think
this
start
to
start,
and
we
launched
that
last
year
with
kfc
of
the
supportive
services
and
have
dedicated
staff
above
and
beyond
the
the
role
of
the
landlord
to
actually
prevent
some
issues
from
becoming
more
more
challenging
has
really
paid
off.
But
again
that
was
a
like
relatively
small
investment
of
hundred
and
ten
thousand
dollars
that
was
used
for
for
two
staff
again
supporting
1200
units.
So
it
is
a
really
important
conversation
and
it
really
again
goes
back
to
who
who
is
able
to
do
what
within
our
community
and
how
can
we?
H
We
are
obviously
also
delivering
the
ontario
works
program
and
we
have
case
managers
that
are
working
with
a
lot
of
the
clients
that
are
housed
within
our
social
housing
system
or
on
the
wait
list.
So
I
think,
there's
also
opportunities
again
to
look
at.
How
can
we
longer
term
work
together
and
potentially
have
staff?
H
J
J
C
C
K
K
We
have
identified
a
number
of
different
actions
that
we
intend
to
take
in
the
next,
while
that
includes
things
like
getting
our
tenant
advisory
council,
which
was
on
hiatus
back
in
place
with
a
reporting
relationship
to
the
board
and
a
few
other
measures
like
that.
We
do
have
a
very
significant
level
of
accountability
from
maryland
and
the
team
we
get
a
report
each
month
of
all
of
the
maintenance
requests
that
have
come
through
and
the
status
of
them
being
completed.
J
So
I'm
hoping
too
that
people
will
also
be
able
to
have
a
way
of
connecting
to
people
that
have
complaints.
You
know
maybe
yourself
denise
or
somebody
who
they
can
feel
comfortable
enough
to
to
present
their
their
issues,
but
I'm
glad
to
hear
that
there
is
going
to
be
a
a
board
meeting
and
I
look
forward
to
hearing
that
things
are
going
to
progress
and
move
forward.
F
F
It's
just
not
that
simple.
You
know
to
for
everyone
to
come
together
and
solve
this.
I
think
there's
the
reporter,
between
the
rock
heart
and
between
a
rock
and
a
hard
place
and
from
her
presentation,
I
really
feel
that
she
is
doing
she
and
her
staff
are
doing
everything
that
they
can
do
given
the
problems
at
this
point.
G
K
K
C
I
can
maybe
jump
in
our
our
board.
Minutes
are
published
every
year.
Our
board
minutes
have
to
be
ratified
by
the
shareholder,
and
that
is
done
at
the
annual
general
meeting
of
the
shareholder
that
happens
in
june,
so
once
they're
ratified,
then
they're
posted
on
the
website
also
also
the
also
the
the
agenda.
The
meeting
notification
is
posted
on
the
city
website
for
kfhc
of
upcoming
many
meetings.
G
Yeah
I
I'm
so
used
to
and
the
clerks
can
correct
me
if
I'm
wrong,
but
typically
minutes
go
to
the
board
to
be
confirmed
and
then
they're
shared
with
the
city
as
as
unapproved
minutes
for
our
information,
and
this
would
be
the
only
board.
I'm
aware
of
that
doesn't
follow
that
common
practice
of
having
the
board
ratify
the
last
board
meeting
minutes
and
then
making
it
public.
C
G
A
A
A
A
A
So
for
the
business
items
they
are
attached
for
information
purposes
only
so
there
are
not
any
motions
from
them.
So
the
first
was
the
homelessness
system,
review
final
recommendations
and
implementation
plan,
and
I'm
not
sure
I
will
call
him.
Mr
degraff
was
there
any
discussion
that
you
wanted
to
have
or
anything
you
wanted
to
say
regarding
that.
I
know
that
it
was
attached
for
information
for
us
to
read
through,
but
in
case.
H
L
L
So
if
you
look
at
the
report,
the
report
is
is
basically
just
outlining
that
it's
a
short,
concise
report
with
that
information.
So
it
outlines
the
work
completed
to
date,
which
we've
touched
on
and
really
the
the
reason
for
bringing
this
report
forward
is
to
just
state
and
show
that
we
have
finalized
the.
L
So
with
that,
I
will
state
actually
that
the
next
steps
relating
in
the
process.
Although
the
the
system
action
plan,
has
been
finalized,
we
are
still
working
with
org
code
on
the
creation
of
the
request
for
proposal
documents
which
are
scheduled
to
go
out
in
late
september,
early
august,
pending
approval
from
council
and
we'll
be
taking
a
recommendation
report
to
council,
hopefully
in
at
the
end
of
september,
getting
their
approval
to
the
implementation
plan
and
the
the
action
plan.
L
A
E
A
H
Through
you,
and
and
thanks
for
that
question
counselor
neil,
so
I'm
not
sure
like,
I
know,
there's
a
lot
of
numbers
that
we've
been
used,
but
I
I
think,
kind
of
on
a
on
a
general
level.
What
I
what
I
can
speak
to-
and
my
colleagues
can
can
add
to
that-
is
we
we
are
definitely-
and
I
think
that
that
is
the
complexity
and
reality
that
we
are
in.
We
are
still
in
the
pandemic
and
we're
still,
you
know,
we're
still
working
through
some
of
the
infection
prevention
control
requirements.
H
So,
prior
to
the
pandemic,
we
were
providing
69
beds
between
the
house,
the
homeless,
housing
and
from
the
cold
ladies
place
and
the
new
shelter
during
the
pandemic.
We
obviously
have
had
to
reduce
the
capacity
in
the
kind
of
those
69
regular
shelter
beds,
and
we
added,
although
not
considered
as
a
shelter,
but
we
did
add
the
integrated
care
hub
as
another
service
within
within
the
community.
H
H
Also-
and
I
know
this
is
not
part
of
the
the
homelessness
system
per
se,
but
it's
very
closely
alliance-
and
we
have
identified
that
as
well
in
the
recommendation
matrix-
is
the
availability
of
more
transitional
and
supportive
solutions,
because
again,
what
we
would
really
like
to
see
is
ideally
an
ability
for
people
to
move
from
a
shelter
beds
faster
into
a
housing
solution.
So
I
I
know
it's
maybe
not
a.
E
H
G
M
If
I
might,
through
you,
madam
chair
counselor,
neil
that
the
stats
are
somewhat
mixed,
so
when
we
look
to
add
a
longitudinal
study
of
shelter
utilization
rates,
it
can
be
a
little
confusing
and
that
prior
to
2019,
those
numbers
were
based
on
the
69
beds
and
then
the
numbers
from
2019
onwards,
which
are
not
necessarily
clearly
indicated.
So
the
30
utilization
was
during
covid.
We
did
see
one
of
our
most
one
of
our
largest
drops
in
individuals,
utilizing
shelters
last
summer
and
last
fall
and
winter.
M
Well,
if
I
might
explain
that
it's
an
economy
of
scale
type
of
proposition,
so
in
reality,
when
you're
working
in
a
shelter
setting,
you
have
to
keep
the
safety
of
your
shelter
staff
and
those
individuals
staying
there
as
much
as
possible.
So
if
you
staff
your
shelter
double
staffed,
whether
there's
nine
or
20
people
in
there,
you
have
to
continue
staffing
at
at
least
two
individuals
to
ensure
safety
for
clients
and
shelter
staff.
M
G
M
H
Thank
you.
I
will.
I
will
try
to
respond
to
those
questions.
Counseling
you
also,
and
maybe
just
to
mention
a
little
bit
about
the
the
cost
and
prove
it.
We
are
seeing
definitely
a
few
of
the
different
programs
and
and
we're
seeing
some
surplus
with
our
with
our
partners
through
our
chippy
or
our
provincial
funds,
because
you
know
there
are-
and
I
think
we
mentioned
actually
sorry-
ceo
cousins
frame
spoke
about
that
with
kfhc
as
well.
H
There's
definitely
some
staffing
challenges
and
the
inability
to
have
the
full
staffing
compliment
on
boards
for
the
variety
of
the
homelessness
services,
so
not
just
a
shelter
but
also,
for
instance,
the
prevention
diversion
housing
burst
services.
So
we
are
definitely
looking
at
a
bit
of
a
surplus,
and
I
just
wanted
to
add
that
piece.
The
question
regarding
484
albert
and
one
roof
and
the
youth
hub.
H
We
just
wanted
to
take
that
separate
from
the
adult
sector,
because
we
we
think
that
those
two
are
very.
We
really
want
to
kind
of
look
at
that
closer
so
with
484
at
this
point,
it's
being
developed
as
a
supportive
and
transitional
housing
project.
The
youth
shelter
is,
is
part
of
that.
Just
like
many
other
partners,
and
at
this
point
we
see
the
need
to
continue
to
have
a
separate
emergency
shelter
that
will
support
youth.
I
mean
five
years
or
ten
years
from
now.
H
G
N
N
Frankly,
in
in
some
ways
when
I
first
read
the
report,
my
first
reaction,
my
first
impression
was
wow
everything's
important,
which
unfortunately
usually
means
that
that
nothing
is
important.
So
I
I
you
know
I
had
expected
some
sort
of
a
clear
indication
of
of
sort
of
where
the
rfp
process
might
be
good.
Excuse
me
going,
I
you
know
I
I
really
you
know
I
I
was.
I
was
somewhat
disappointed
again
a
comment.
N
N
N
I
had
the
opportunity.
Unfortunately,
I
wasn't
at
the
last
meeting,
but
but
I
had
the
opportunity
to
to
look
at
the
the
youtube
presentation
that
that
was
done
and-
and
I
would
would
agree
with
with
council
neil,
that
that
when,
when
I
saw
the
ich
being
lumped
into
the
the
the
shelter
costs,
I
too
had
heartburn.
N
H
H
I
think,
as
a
city
we
have
stepped
up
and
and
have
created
new
partnerships
to
address
the
need
for
transitional
housing,
and
we
will
continue
to
do
so.
I
think
again,
looking
at
our
funding
envelope
and
and
what
does
and
does
not
fit
within
our
provincial
funding
and
how
we
distribute
that.
This
is
something
that
we
really
need
to
be.
Mindful
of
so,
I
guess
that's
kind
of
what
I
wanted
to
share
about
that
comment,
and-
and
I
hear
you
like,
we
have
there's
so
much
work
to
do.
H
We
have
over
60
different
action
items
and
we
we
do
have
to
really
identify
what
we
can
do
now
and
what
we
can
do
later
and
and
who
will
be
able
to
do
some
of
that.
So
the
rfp
process-
and
I
will
have
have
mr
grains
or
mrs
boris
kind
of
speak
to
that-
we'll
definitely
allow
to
to
to
look
at
what
is
who
is
out
there
and
who
is
willing
to
to
provide
those
services.
H
I
will
we
also
have
an
interior
point
regarding
the
the
comparators
and
kind
of
other
communities.
Again
I
will
have,
I
think,
mitch
and
joanne
speak
to
that.
We
also
do
have
tracy,
I
believe,
on
the
call
from
or
code.
So
we
have
brought
those
comments
back
as
well
to
make
sure
that
we're
comparing
the
rights
or
comparing
between
covets
and
pre-covets.
M
If
I
might
through
you,
madam
chair,
thank
you
for
your
comments,
peter
yeah
there's
a
lot
of
information
there.
Looking
at
the
60
different
recommendations,
it
can
be
a
little
overwhelming
to
make
the
determination
as
to
where
the
funds
need
to
be
spent,
but
in
reality
we
have
pretty
clear
guidelines
around
our
chippy
funding
and
what
we
can
and
cannot
spend
those
on.
M
I
should
also
mention
that,
for
those
who
aren't
aware
or
code
was
engaged
in
the
cities,
city's
original
chippy
funding
service,
I
guess
you
would
call
it
at
that
time.
It
wasn't
a
service
review
because
there
were
no
services,
but
they
were
key
in
establishing
the
housing
first
program
and
the
shelter
system
and
those
pieces
in
2013
2014,
so
what
they
really
attempted
to
do
so
that
we
have
a
a
longitudinal
look
at
what
has
happened
since
the
system's
been
in
place.
M
So
no
doubt
that
the
last
couple
of
years
will
go
down
as
a
bit
of
an
anomaly
for
future
service
reviews.
But
in
reality
we've
got
some
great
data.
But
when
the
system
was
functioning
at
its
optimal
level,
which
I
think
is
really
going
to
assist
us
as
we
put
out
the
rfps
and
create
the
template
for
organizations
to
provide
the
supports
that
are
needed,
you
won't
see
a
whole
lot
change
in
the
rfp
process.
L
Basically
what
joanna
was
just
mentioning
is
that
throughout
the
process
we
want
to
ensure
that
what
we
have
identified
through
a
qualitative
and
quantitative
analysis
over
the
past
year
is
captured
within
those
rfp
documents
in
our
service
agreements,
to
ensure
that
any
of
the
gaps
that
we've
identified
or
anything
that
we
want
to
and
see
in
terms
of
process
improvement
going
forward
is
clearly
identified
within
those
documents.
So
then
there
is
that
ability
to
hold
providers
accountable.
A
D
D
H
Thank
you.
I
will,
through
you,
madame
tara,
I'll,
try
my
best
to
to
respond
to
that
so
absolutely,
and
I
think
that
that's
what
we,
what
we
have
been
seeing
with,
maybe
a
bit
of
a
or
trying
to
balance
like
being
able
to
be
nimble
in
the
system
and
have
a
fluctuation
of
beds
or
availability
as
needed
without
having
you
know,
empty
shelters
or
empty
or
surfaces
that
are
not
being
utilized.
So
I
I
don't.
I
mean
we
definitely
know
that
things
are
changing
and
will
continue
to
change
in
the
next
next.
H
So
I
think
we
and
again
I
will
have
have
both
ms
boris
and
mr
green
speak
to
this,
because
there
they're
much
more
involved
in
this,
but
we
definitely
want
to
look
at.
How
do
we
work
with
our?
What
providers
that
are
interested
in
in
having
apprentices
and
ability
to
to
use
to
have
creative
solutions
to
be
able
to
to
to
expand
if
needed
or
or
reduce,
if
needed
again
within
some
sort
of
ability
to
have
a
base,
funding
or
a
base
kind
of
reality?
H
H
You
know
ample
staff
that
are
that,
are
you
know
also
not
that
there's
not
too
much
staff
turnover
in
the
sector
as
well.
So
I
know
I'm
kind
of
maybe
not
not
getting
a
very
clear
answer,
but
but
I
I
think
it's
definitely
something
we're
trying
to
balance
within
within
the
rfp
and
within
the
negotiation,
hopefully
with
with
successful
candidates
or
successful
agencies,
and
I
see
miss
boris
has
her
video
on.
So
I'm
sure
she'll
have
something
really
great
to
add
to
that
as
well.
Thanks.
M
Thank
you,
miss
nortograph
and
through
you,
madam
chair,
that's
a
great
question.
Councillor
doherty,
I
think
the
reality
is
is
that
service
providers
across
the
province
are
recognizing
the
need
to
become
more
flexible
in
the
work
that
they're
doing
with
clients
and
be
less
constrained
around
what
they're
funded
to
do
and
not
funded
to
do
in
mandates.
They
want
to
work
with
their
funders
to
to
come
up
with
solutions
and
suggestions,
and
that
is
something
that
our
department
very
much
welcomes.
M
So
you
know
through
the
rfp
process,
we're
funders,
not
operators
of
these
programs
and
services,
and
I
think
that
sometimes
that
gets
lost
as
well.
We
don't
actually
provide
the
services
and
supports.
We
look
to
the
the
system
experts
to
do
that,
so
we
will
be
relying
heavily
upon
those
applicants
and
their
experience
and
ability
to
inform
us
how
they
will
look
at
pivoting
when
needs
change
and
when
they
will
look
at
monitoring
trends.
M
I
mean
we
can
look
at
statistics
on
the
database
and
our
by
name
list
and
we
can
spew
those
back
in
in
a
multitude
of
ways.
But
what
we
really
want
to
know
from
those
on
the
ground
is
what's
happening
in
your
organization.
What
are
you
seeing
where
your
pressure
points
and
triggers,
because
that's
the
only
way
to
successfully
work
together,
is
to
do
that
and
then,
hopefully
again
integrating
the
community
in
some
aspect
of
those
60
recommendations?
M
There's
quite
a
few
that
are
community
based
and
we
will
be
looking
to
the
community
for
ongoing
support
suggestions,
ideas,
sitting
at
tables
alongside
service
providers
and
funders,
so
that
they're
with
clients,
so
that
there
is
that
multitude
of
voices
ensuring
that
the
conversations
continue
and
happen
when
they
should
be
happening.
So
it's
one
of
the
things
that
is
very
much
in
the
front
of
our
minds
as
we
go
through
the
rfp
process
and
something
that
will
be
an
expectation
of
the
service
providers
who
apply.
I
hope
that
helps.
Thank
you.
M
D
F
F
H
And
I
know
miss
boris
has
some
some
will
chime
in
as
well,
so,
first
of
all
so
for
the
women's
shelter
just
to
clarify
so
homeless,
housing
has
been
providing
beds
for
women,
but
obviously
it's
it's
not
in
a
separate
location,
and
I
I
will
be
honest.
That
was
what
this
has
been
a
few
years
ago,
but
there
was
a
mask
there.
H
There
was
kind
of
an
rfp
at
the
time
to
ask
for
somebody
that
was
willing
to
operate
women's
women
beds,
and
at
that
point
there
was
only
you
know
the
ability
through
home
base
to
to
facilitate
that
within
their
existing
building.
So
we've
never
we've
always.
I
think,
as
a
community
acknowledged
that
we
need
at
some
point
a
more
more
a
better
solution
and
it
goes
back
to
funding
and
economies
of
skill
and
and
operators
that
are
willing
and
able
to
to
operate
that
so
again,
looking
at
numbers
and
realities.
H
We
also
know
that
we
have
a
higher
percentage
of
women
that
are
homeless,
so
we
we
really
want
to
again
bring
that
back
back
to
the
forefront
and
and
work
with
our
partners
to
see
who
would
be
able
and
willing
to
to
continue
that
service,
so
so
that,
just
to
kind
of
clarify
to
your
question
regarding
the
hoarding
coalition.
So
that
is
not
a
new
group.
H
It's
been
an
existing
group
and,
and
it
really
is
again
a
table
where
we
have
many
partners
that
that
address
hoarding
and
and
how
to
respond
to
to
hoarding.
For
instance,
you
know,
depending
on
the
situation,
there
will
be
different
agencies
that
will
be
called
in,
for
instance,
our
colleagues
in
fire,
or
you
know,
mental
health
providers.
So
it
is
really.
H
We
do
have
funds
available
through
a
program
called
extreme
clean
which,
in
we're
also
looking
at
enhancing
that
program,
because
it's
only
limited
funding
and
we
also
have
our
discretionary
residency
benefits
and
housing
prevention
funds
that
we
can
use.
Should
people
be
in
a
in
a
situation
where
hoarding
becomes
an
issue
and
a
potential
eviction
as
a
as
a
result.
F
H
Thank
you
for
that
question
after
you,
madame
chair.
That's
actually
that's
a
that's
a
great
question
because
I
know
we
kind
of
tend
to
use
some
of
those
words
because
it's
it's
a
bit
of
a
jargon
potentially
so
I
I
think
it
where
it's.
What
we
mean
is
you
know
basically
the
need
to
to
have
better
collaboration
between
different
sectors.
H
E
G
Thank
you
very
much
just
a
couple
of
things
they
I
I
and
many
several
people
on
council
at
the
time
fought
against
the
idea
of
losing
a
specific
woman's
shelter
and
the
rationale
for
that
was
when
it
says
when
it's
a
kind
of
co-ed
shaped
space
you
you
may
have
some
women
who
are
reluctant
to
go
there.
They
may
go
there
and
and
see
that
a
former
abuser
was
staying
there
and
when
we
only
have
a
single
door
to
serve
them.
G
That
creates,
creates
an
issue.
It
also
creates
an
issue
if
I'm
on
parole
edition
of
pro,
if
she
can't
be
around
other
parolees
and
when
we
only
have
a
single
door,
shelter-
and
I
knock
at
that
door,
I
have
the
choice
of
either
risking
my
parole
or
staying
out
in
the
cold.
So
I've
fought
long
and
hard.
G
We
need
more
than
a
single
door
approach
to
shelters
the
other
couple
of
other
things
that
I'm
just
going
to
say
really
quickly
and
I'm
not
sure
if
staff
want
to
comment
on
this
true
confessions,
it
really
rattles
my
chain.
When
I
hear
somebody
talk
about
the
integrated
care
hub
as
a
shelter
service,
they
are
not
intended
to
be
a
shelter
service
there.
They
become
a
shelter
service
on
a
kind
of
default,
nowhere
else
to
send
them.
G
That
kind
of
trickle
down
reaganomics
approach
to
things
it
took
a
decade
for
us
to
to
actually
build
on
right
crescent,
where
we've
gained
some
affordable
housing
units.
But
it's
no
way
that
there
are
estimated
to
be
over
a
hundred
people
living
in
the
rough
right
now
in
the
city
with
winter.
Coming
and
the
idea
of
well
look
we're
putting
more
money
into
affordable
housing,
that's
okay!
That
will
address
homelessness.
G
H
Thank
you
dad
for
it
for
that
and
through
you
venom
chair.
I
just
wanted
to
clarify
that
by
no
means
the
the
notification
pointing
out
the
affordable
housing
development
is
is
a
way
of
preventing
the
or
or
solving
the
shorter
term,
homelessness
issues.
It's
just
again
that
bigger
picture
of
all
the
things
that
we're
doing
short,
medium
and
long
term,
and
that
we
need
to
continue
to
look
at
all
those
things
at
the
same
time.
H
So
apologies
if
that
came
across
as
as
pretending
we're
solving
the
issue
now,
because
that's
absolutely
not
not
what
we
wanted
to
provide
as
as
an
impression.
What
I
will
say,
though,
is
we-
do
have
some
some
again
not
like
the
next
month,
but
within
the
next
year,
also
through
the
rapid
housing
investments
and
through
some
of
the
funding,
we
are
anticipating
to
actually
move
fast
on
a
few
projects
that
will
not
take
hopefully
a
decade
but
will
actually
come
to
fruition.
H
So
a
good
point-
and
I
I
just
want
to
clarify
that
it
was
not
unintentional
or
not
meant
to
to
take
away
from
from
the
issues
that
we
have
at
hand
right
now
regarding
the
integrated
care
hub
again,
that
was
obviously
the
interrelated
care
hub
was
initiated,
combining
like
the
the
pandemic,
the
currents,
opioids
and
drug
poisoning
prices
and
and
the
housing
needs
and
and
you're
absolutely
right.
It's
not
considered
a
shelter,
it's
also
not
funded
through
our
shelter
dollars.
H
It
was
it's
been
and
currently
is
supported
through
our
covet
response
dollars.
So
again,
moving
forward
longer
term.
We
need
to
have
a
plan
for
where
all
of
these
pieces
are
going
to
work
together
and
and
and
the
integrated
care
hub
and
the
future
of
the
integra
integrated
care
hub
is
also
really
dependent
on
provincial
health
care
dollars
and
and
really
you
know,
trying
to
make
sure
that
there
is
that
connection
at
this
point.
H
The
reality
also
is
that
I
think
the
staff
at
the
intimate
care
hub
have
really
been
trying
to
support
and
stabilize
clients
and
have
not
really
been
able
to
to
to,
although
in
some
cases
they
have.
But
you
know,
we
have
not
really
made
that
connection
or
they
have
not
been
able
to
to
be
able
to
make
that
connection
towards
finding
stable
housing
solutions,
and
I
think
it
goes
back
to
having
the
need
for
more.
You
know.
J
I
would
like
to
put
out
the
question:
what
are
organizations
or
the
city
going
to
do
to
help
those
people
so
that
they
don't
have
to
sleep
out
in
front
of
the
integrated
care
home?
Is
there
going
to
be
a
facility
open
so
that
those
people
that
don't
need
that
particular
type
of
support
can
go
somewhere
else
to
receive
it
like
it
was
pre-pandemic.
L
L
What
we
are
working
through
and
and
starting
to
establish
is,
as
we
have
a
weekly,
what's
called
the
coveted
working
group
with
with
public
health
partners,
as
well
as
all
of
our
funded
service
providers
as
well,
and
some
internal
staff
from
emergency
management
and
the
discussions
are
happening
now
to
kind
of
gear,
our
focus
towards
kind
of
that
winter
planning
aspect
and
what
may
be
available
come
the
colder
months.
So
you
know
it.
L
It
doesn't
directly
address
your
question,
but
it's
certainly
wanted
to
make
you
and
everyone
aware
that
it's
it's
not
something
that
or
it's
something
that
we're
we're
aware
of,
and
you
know
it's
it's
difficult
we're
if
there
were
to
be
a
a
space
as
well.
It
comes
down
to
staffing
and
what
we're
hearing
from
all
of
our
funded
agencies
is
that
it's,
it's
really
really
difficult
to
retain
staffing
they're.
Having
a
lot
of
staff
shortages
and
and
job
postings
are
sitting
for
a
long
time.
A
B
O
It
I
can't
figure
it
out
on
my
end,
but
but
hopefully
this
suffices
so
I
mean
there's
a
few
things.
I've
been
on
waiting
to
talk
for
a
while
really
I
sort
of
just
want
to
to
commend
andy's
comments
here
today
on
on
a
number
of
fronts,
but
you
know
her
most
her
most
recent
intervention
sort
of
asking
the
city
what
they
they
are
planning
on
doing
with
with
winter.
You
know
just
a
couple
of
months
away.
O
You
know,
with
all
due
respect
to
mr
grange,
I'm
sure
that
the
situation
can
be
complicated
from
a
managerial
standpoint,
but
solutions
have
been
forwarded
right.
So,
just
a
couple
of
weeks
ago,
at
a
city
council
meeting
ivan
who's,
the
general
secretary
for
the
cataract
union
of
tenants
forwarded
the
idea
that
it
wouldn't
cost
that
much.
I
think
it's
600
or
700
thousand
dollars
to
put
people
up
in
motels
over
the
you
know,
four
or
five
months
of
the
harshest
months
of
winter.
O
You
know
to
try
and
overcomplicate
things
and
say
that
you
don't
have
you
know
the
wraparound
services
or
whatever
I
mean.
I
take
the
point
in
in
some
instances,
but
the
biggest
problem
is
that
people
don't
have
anywhere
to
live
right,
so
we're
able
to
maybe
make
a
stop
gap
measure
like
putting
people
in
motels.
O
What
I
didn't
hear
is
that
we're
actually
is
that
kfhc
is
actually
undertaking.
You
know
is
listening
to
the
tenants
who
are
raising
concerns
and
that
they
are
going
to
be
addressing
the
problems
I
heard
or
blaming,
basically
people
for
being
poor
for
having
pests.
What
were
some
of
the
other
reasons
I
mean
it
was
it
sort
of
just
seemed
like
a
bunch
of
scapegoating
their
mental
health
that
they're
drug
addicted?
O
You
know
so
it's
it's
it's
disappointing
to
hear
that,
because
you
know,
as
we
were,
I've
been
walking
around
all
afternoon,
dropping
off
pamphlets
in
in
the
heights,
and
we
we
let
the
people
hear
what
what
brain
was
saying.
I
I
had
my
phone,
I
let
them
hear,
and
I
said:
does
this
resonate
with
you
and
they
just
laugh,
so
they
don't
take
what
she's
saying
seriously.
They
know
that
it's
a
lie.
There's
people
I
was
just
speaking
to
someone
in
the
heights
about
20
minutes
ago.
O
They
said
that
they
had
about
an
inch
and
a
half
of
water
coming
out
of
their
in
their
bathroom,
because
there
was
flooding
and
that
it
didn't
get
addressed
for
months.
There's
people
talking
about
bed
bugs
about
cockroaches
and
it's
all
just
dealt
with
in
such
you
know,
piecemeal
ways
where
you
have
one
guy
who
comes
out
for
an
hour
and
sprays,
one
part
of
the
home
when
they
know
for
a
fact
that
there's
bed
bugs
and
and
pests
infested
everywhere
to
the
foundation.
O
So
I
really
think
that
there
needs
to
be
pressure
applied
on
kingston
front
neck
housing
corporation
to
deal
with
things
in
a
systemic
way
to
stop
blaming
people
for
being
poor
drug
addicted
with
bad
mental
health.
I
mean
those
are
all
just
excuses,
so
I
I
really
you
know
I
really
want
to
commend
andy's
comments.
I
think
that
they
were
probably
the
most
useful
interventions
that
I
heard
here
today
and-
and
I
don't
know
how
much
more
time
I
have,
but
I'll
just
stop
there
for
now.
Thanks.
P
P
P
B
L
Thank
you
for
the
the
questions.
I
I
guess
I'm
not
in
a
position
to
speak
to
the
kfhc
questions
from
from
mr
yearwood,
but
certainly
the
the
topic
of
motels
is
something
that
we've
we've
certainly
explored,
and
we
continue
to
explore
that
has
presented
some
challenges
in
speaking
with
management
at
various
motels.
But
it's
something
that
we
still
are
exploring
and
something
that
we
will
continue
to
explore.
F
A
So
that
will
conclude
business
item
a
we
will
now
move
over
to
business
item
b,
which
is
the
standing
update
report,
and
I
will
head
over
to
ms
nordograph.
Was
there
anything
that
you
or
your
staff
had
wanted
to
discuss
prior
to
committee
questions
again?
This
was
for
information
purposes.
Only
the
standing
update
report.
H
E
H
B
A
Okay,
thank
you.
I
do
want
to
just
take
a
moment
before
we
move
on
to
the
next
business
item,
simply
to
say
thank
you
to
everybody
in
regards
to
the
business
items
as
well
as
the
delegation
for
your
comments
for
your
heart,
both
from
our
committee,
as
well
as
from
having
the
public
with
us
as
well
for
all
those
who
take
part
in
this
discussion.
All
elements
of
it
are
critical.
It's
so
important.
So
thank
you
for
that
and
to
staff
for
the
updates.
A
A
Perfect
and
then
in
terms
of
correspondence,
we
did
just
receive
correspondence,
which
was
the
addendum
and
all
correspondence
has
been
forwarded
to
staff
as
well,
and
once
again
thank
you
for
the
correspondence
for
all
of
the
correspondence
that
gets
sent
in
again
anytime.
You
take
part.
It
is
hugely
appreciated.