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From YouTube: 5/4/2021 - Senate Committee on Commerce and Labor
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A
Here,
all
right
so
welcome
to
all
of
our
audience,
who's
joining
us,
remember
and
and
I'll
be
able
to
testify
on
the
record.
If
you
do
not
get
a
chance
to
testify,
you
can
always
submit
your
information.
Submit
your
comments
via
fax,
oh
you'd,
like
to
receive
electronic
notification.
Please
contact
our
committee
members
on
the
email
that's
listed.
All
the
exhibits
must
be
submitted
no
later
than
eight
o'clock
if
they
posted
on
nellis.
A
If
you
are
presenting
an
amendment,
this
is
very
listen
yesterday,
via
the
youtube
channel-
and
this
is
we
will
open
up
the
hearing
on
assembly
bill
327.
We
have
relating
to
cultural
competency
and
I
will
say
to
everyone
listening.
This
is
something
that
we
have
worked
diligently
on
since
2017
and
thank
you
assemblywoman
and
dr
chapel
love
and
miss
mingo
for
pursuing
this.
This
is
something
that
you
all
know
is
near
and
dear
to
my
heart,
and
so
with
that.
C
C
Last
session,
we
passed
two
bills:
sb
364
and
sb
47d,
which
are
both
heard
in
this
this
committee
and
require
medical
facilities
licensed
in
nevada
to
follow
various
procedures
surrounding
cultural
competency
in
the
workplace.
These
procedures
include
anti-discrimination
policies
and
the
annual
completion
of
a
certified
cultural
competency
training.
As
many
of
you
know,
cultural
competency
training
focuses
on
skills
and
knowledge
that
value
diversity
understand
and
respond
to
cultural
differences
and
increase
awareness
of
providers
and
care
organizations.
C
Cultural
norms.
Last
summer,
dr
sandra
gray,
who
is
a
licensed
nevada
psychologist,
reached
out
to
me
expressing
her
interest
in
ensuring
that
all
licensed
mental
health
professionals
in
nevada
also
receive
training
on
cultural
competency,
not
just
those
persons
employed
by
a
medical
facility.
Unfortunately,
dr
gray
cannot
be
with
us
today.
C
She
had
a
previous
engagement,
but
I
want
to
ensure
for
the
record
that
it
reflects
her
commitment
to
social
justice
and
professional
development
for
all
mental
health
providers
and
her
commitment
to
ensuring
that
cultural
competency
training
is
accessible
to
all
mental
health
professionals
in
the
state
of
nevada.
We
know
that
effective
health
communication
is
as
important
to
health
care
as
a
clinical
skill.
There
is
strong
evidence
that
cultural
competency,
training
for
health
care
and
mental
health
professionals
improves
providers,
knowledge
and
understanding
and
skills
for
treating
patients
from
culturally,
linguistically
and
socioeconomically
diverse
backgrounds.
C
During
my
childhood,
I
experience
firsthand
how
important
it
is
for
health
professionals
to
have
cultural
competence
training.
My
father,
who
fled
the
salvadoran
civil
war
as
a
teenager,
suffered
from
post-traumatic
stress
disorder.
While
he
sought
help
from
health
care
professionals,
he
struggled
to
find
someone
who
understood
his
cultural
identity.
C
C
Summary
ab327
requires
a
behavior
analyst
psychiatrist,
physician
assistant
practice
and
many
more
other
mental
health
professionals
practicing
under
the
supervision
of
a
or
those
individuals
practicing
under
those
individuals
to
complete
at
least
two
hours
of
instruction
concerning
cultural
competency
and
diversity,
equity
and
inclusion
as
part
of
his
or
her
her,
his
or
her
cultural,
her
continuing
education,
each
biennium
at
the
request
of
the
nevada,
nursing
association,
the
same
requirement
is
expected
of
all
nurses.
C
It
just
made
it
more
consistent
because
there's
no
different
way
that
a
nurse
is
licensed
in
a
mental
health
care
provider
versus
a
nurse
that
just
works
in
a
hospital,
and
they
recognize
how
important
it
was
that
all
nurses
have
this
cultural
competency
training.
This
does
not
add
additional
training
requirements
to
the
previously
mentioned
professionals.
Rather,
the
legislation
requires
that
of
the
training
that
they
are
presently
required.
They
complete
two
ceus
in
cultural
competency.
C
Additionally,
this
bill
requires
that
boards
and
associations
that
oversee
continuing
education
units
shall
accept
the
training
received
under
nrs
449
103,
so
the
training
that
they're
already
receiving
could
count
towards
those
credits
if
they
receive
it
in
a
facility.
Now
this
amendment
will
also
allow
for
employees
and
medical
facilities
that
are
required
to
complete
the
trading
in
accordance
of
sb364
that
from
the
2019
committee
member
okay,
dr.
D
Thank
you,
chair,
spearman,
always
a
pleasure.
So
thank
you
to
the
chair
and
committee
as
well
as
assembly,
pathologists
in
the
state
of
nevada,
I'm
the
owner
of
el
psychological
services,
llc
a
small
private
practice
in
the
las
vegas
nevada
area
and
I'm
also
a
resident
of
nevada
and
related
to
the
mental
health
field.
I've
trained
and
practiced
in
that
field.
Since
my
graduate
training
beginnings
for
the
communities
that
we
try
and
serve,
the
ethical
principles
of
psychologists
will
find
general
go
to
the
well-known
medical
field.
D
Practice
or
principle
of
first
do
no
harm.
We
psychologists
hold
this
first
principle
high
as
a
message
to
seek
and
safeguard
the
welfare
and
rights
of
those
with
whom
we
interact
professionally
and
other
affected
persons
to
the
assembly
member's
point.
The
state
of
nevada
has
seen
challenges
in
the
field
of
mental
health,
from
the
noted
doctoral
practitioner
shortage
to
the
later
response
in
the
past
year
and
continuing
response
to
the
covin-19
and
racism
crises.
D
Having
recently
identified
racism
as
a
public
health
crisis,
nevada
now
has
an
opportunity
to
to
create
legislation
that
would
mandate
that
mental
health
practitioners
practice
in
an
ethical
manner.
When
it
relates
to
multicultural
competencies,
far
from
being
a
monolith
or
ever
being
fully
achievable
throughout
one's
career,
mental
health
practitioners
seek
training
and
multicultural
competencies
as
a
part
of
our
training.
This
is
something
that
we
continue
to
do
throughout
our
careers
and
I
believe
it's
very
important
to
do
so.
D
Indeed,
I
graduated
from
the
doctoral
level
apa
accredited
program
that
per
its
accreditation
standards
mandated
training
and
counseling
issues
related
to
diversity,
equity
and
inclusion.
What
we
now
call
d
e-
and
I
now
as
a
practicing
psychologist-
I
see
no
reason
to
stop
seeking
better
and
more
current
training,
as
this
as
it
did
back,
then,
will
allow
me
to
provide
better
care
for
the
communities
that
I
and
others
like
me
serve.
D
There's,
certainly
excellent
research
related
to
higher
rates
of
latin
x
communities,
african-american
communities,
indigenous
communities,
having
higher
rates
of
things
related
to
racial
trauma,
for
example,
ptsd
other
trauma
related
conditions.
Certainly
misdiagnosing
are
another
thing
that
mental
health
professionals
see
a
lot
related
specifically
to
cultural,
socioeconomic
ability,
level,
neurodivergent,
convergent
and
other
related
dei
factors
to
borrow
from
a
local
psychologist.
Dr
sandra
gray.
D
Research
indicates
that
a
lack
of
cultural
responsiveness
may
result
in
a
lack
of
sensitivity
to
cultural
differences
in
symptom
presentation,
consequently,
leaving
clinicians
vulnerable
to
their
own
implicit,
biases
stereotypes
and
negative
attitudes
to
certain
populations.
This
being
due
to
their
lack
of
training
and
culturally
responsive
assessment
and
diagnosing.
This
is
from
neighbors
at
all.
In
2003,
ab327
would
make
mandatory
continuing
education
requirements
related
to
deni,
which
is
diversity,
equity,
inclusion
again
for
mental
health
providers
for
licensed
renewal.
This
is
something
we
do
every
two
years
and
the
psychologist
field.
D
Currently
psychologists
are
required
to
obtain
30
continuing
education
credits
in
a
two-year
period
for
licensed
renewal
of
those
30
credits.
Six
are
required
to
be
in
ethics
and
two
are
in
suicide
training,
a
lack
of
cultural
understanding
by
mental
health
providers
due
to
a
lack
of
education
and
training
in
d
e,
I
is
not
only
a
competency
issue
but,
as
I
said
before,
it's
an
ethical
one
as
well.
Culturally,
responsive
treatment
is
espoused
as
a
basic
tenet
of
all
mental
health
crediting
bodies
in
the
us.
D
However,
there
are
no
current
licensure
requirements
in
nevada,
as
there
are
for
suicide
prevention
and
ethics.
Currently,
other
states
are
have
moved
toward
this
or
are
currently
moving
towards
this
to
include
new
mexico
districts
of
columbia.
Georgia,
maryland
texas
arizona,
is
reportedly
moving
towards
this
as
well.
D
Those
are
currently
the
states
that
are
requiring
continuing
education
credits
specific
to
deni
for
mental
health
practitioners,
as
stated
continuing
ed
requirements
are
intended
to
ensure
that
licensed
mental
professionals
stay
current
informed
and
provide
the
best
and
most
up-to-date
care
possible
for
the
individuals
that
we're
providing
treatment,
for
we
certainly
must
practice.
Cultural
humility
wishes,
as
I
said,
a
lifelong
journey
as
well.
D
We
must
understand
not
only
the
unique
challenges
faced
by
diverse
communities,
but
also
to
comprehend
cultural
background
value
systems
and
appropriate
evidence-based
treatment,
approaches
that
address
mental
health
challenges
from
a
culturally
responsive
and
intersectional
perspective
diversity.
Education
is
a
necessity
not
for
nevada
for
all
states
and
that's
why
I'm
speaking
today
on
this,
and
it's
also
an
opportunity
for
us
to
learn
more
fully
about
groups
who've
historically
been
marginalized,
based
on
race,
ethnicity,
sex
or
gender,
sexual
orientation,
among
other
social
liberties.
D
C
Okay,
perhaps
not
she
wasn't
able
to
to
make
it
this
morning
and
that's
completely
understandable.
C
I
know
that
obviously,
this
hearing
kind
of
was
put
together
quickly,
but
I
I
just
want
to
you
know
echo
the
remarks
of
dr
chapel
love
and
make
it
known
to
the
committee
that
you
know
a
lot
of
mental
health
professionals
have
reached
out
to
me
to
express
their
support
of
this
piece
of
legislation
and
we
work
diligently
in
the
assembly
to
to
draft
a
piece
of
legislation
that
made
sense
and
made
sense
for
this
profession,
and
I
appreciate
all
the
stakeholders
for
coming
together
so
that
we
could
get
this
piece
of
legislation
ready
and
something
that
I
think
is
going
to
positively
impact
hardworking
nevada
families.
A
Thank
you,
assemblywoman
committee
members.
Any
questions.
E
Thank
you.
I
thank
you
for
the
presentation
quickly
done.
E
I'm
smiling,
and
so
I've
heard
the
word
ethics
multiple
times
in
the
conversation
would
would
this
count
for
the
ethics
requirement
as
well,
knowing
that
part
of
the
practice
of
medicine
is
being
ethical
which
was
referenced
today,.
C
Thank
you.
Thank
you
for
the
question
senator
hardy
as
hell
and
salinators
for
the
record.
You
know
to
my
knowledge,
the
the
answer
to
that
would
be.
No
ethics.
Training
would
be
completely
different
than
cultural
competency
training.
I
think
that
the
point
that
dr
chapel
love
was
making
was
that
you
know
ethics.
Ethics
is
a
similar
type
of
requirement
that
we
have
for
medical
professionals
and
that
cultural
competency
is
an
additionally
important
and
similarly
important
type
of
training
that
mental
health
professionals
should
receive.
F
C
Member
there's
a
lack
of
mental
health
professionals
from
diverse
diverse
backgrounds.
You
know
we.
We
know
that
we
don't
have
enough
mental
health
professionals
of
color,
and
you
know
just
by
luck,
for
whatever
reason,
the
ones
that
I
do
know
personally
are
all
mental
health
providers
of
color,
which
I
think
is
is
phenomenal,
and
that
shows
like
a
change
in
the
profession.
C
You
know
the
the
le
this
legislative
body
passed
sv364
in
2019,
which
I
think
kind
of
sets
some
of
that
groundwork
right,
requiring
that
cultural
competency,
training
for
individuals
that
do
work
in
the
healthcare
facilities,
and
so
I
think
that
there
there's
a
lot
of
ways
that
you
know
these
boards
can
make
the
decision
to
kind
of
work
in
collaboration
with
what
has
already
been
done
by
this
legislative
body.
You
know,
additionally,
it
would
be
up
to
each
legislative
each
of
these
boards
to
determine
what
would
count
for
that
right.
C
What
training,
what
what
classes
are
available.
What
considering
education
units
are
are
available,
and
you
know
I
understand
that.
There's
this
greater
the
the
greater
issue,
though
of
like
what's
available
now.
Perhaps
dr
chapel
love
can
speak
to
some
of
the
cultural
competition
training
that
is
currently
provided.
D
Certainly,
thank
you
assembly,
member
torres
to
speak
to
your
your
point.
This
is
100
of
a
concern
that
we
grieve
in
the
mental
health
field.
Speaking
only
for
myself,
certainly,
we
are
currently
required,
as
I
said,
as
part
of
our
doctoral
and
or
master's
or
graduate
level
training,
to
receive
multicultural,
related
competencies.
Once
a
person
hits
the
field.
However,
as
an
independently
licensed
practitioner,
it
is
entirely
up
to
them.
D
This
is
how
I
practice
there
are
certainly
a
large
number
of
clinicians
that
do
this
and
it's
my
belief
that
this
bill
would
encourage
other
folks
who
maybe
have
less
time
or
who
are
less
motivated
to
do
so,
would
now
have
yet
another
reason
in
addition
to
serving
the
communities
that
we're
all
here
for
so
there
are
a
certainly
a
number
of
multicultural,
related
competencies
for
master's
level
clinicians
on
up.
F
Of
the
scheme
of
diversity
right,
there
is
also
an
absence
of
research,
that's
being
elevated
by
persons
of
color
in
order
to
examine
and
deal
with
the
issues
right,
and
so
that's
that's
another
space.
I
don't
have
to
legislate
individuals
getting
together
to
then
start
getting
their
research
number
one
elevated
to
the
space
where
number
one.
It
is
you
that
the
skills
and
expertise
that
is
already
out
there
for
the
training
that
you
would
like
to
exhibit
right.
I
mean
it's
good.
F
It's
not
going
to
happen.
It
never
happens
that
way.
It
happens
by
direct
action
after
the
bill
is
created,
and
I
just
wanted
to
mention
the
research
piece,
because
that's
a
very,
very,
very
huge
part
of
how
you
understand
and
how
you
learn
your
skill
set.
If
you
don't
have
the
research
for
diverse
thought,
you
cannot
process
and
then
implement
understanding
those
that
those
complexities
of
race,
sex
and
other
things.
C
Thank
you
by
sharing
neil
also
source
for
the
record.
You
know,
and
I
think
that's
something
that
we
could
definitely
continue
to
work.
E
E
A
Okay,
so
just
say,
I
just
have
a
couple,
dr
chapel
love
this
weekend
and
again.
Thank
you
all
for
the
for
the
recognition
this
weekend
for
the
award.
I
really
enjoyed
hearing
the
portion.
A
I
believe
it
was
a
psychologist
from
arizona,
and
I
hope
I'm
saying
that
rights
who
happened
to
be
an
african-american
woman
and
she
went
through
the
history
of
how
racism
has
become
so
embedded
in
the
medical
structure
that
we
don't
even
recognize
that
it's
there
and
she
talked
about
several
things
to
include
the
notion
early
on
one
thing
she
says
like
1800s
or
something
like
that,
where
it
was
believed
that
people
of
african
descent
had
smaller
brains
and
therefore
we're
not
as
able
to
think
as
consistently
cogent
as
those
of
european
descent.
A
She
also
dealt
with
with
the
fact
with
what
happened
at
tuskegee.
She
also
dealt
with
henrietta
lacks
and
the
fact
that
her
her
cells
have
been
used
to
study
and
also
bring
cure
for
many
diseases.
Henrietta
happened
to
be
a
black
woman
with
cancer,
and
their
mother,
sacrificed
herself
have
not
been
properly
compensated.
Students
have
traditionally
been
seen
as
slow,
and
many
of
them
have
been
in
a
revelatory
period,
meaning
that
there
are
more
and
more
people
spoused
in
european
theory,
indeed
have
no
here's.
A
This
is
my
point.
We
talk
a
lot
about
doing
this,
and
some
women
taught
us
if
you,
if
you
are
admittable
to
a
to
an
amendment
death
and
was
signing,
was
stopped
by
an
officer
she
couldn't
hear
her.
Children
were
saying
she
can't
hear
what
you're
saying-
and
I
understand
that
you
may
not
be
able
to
to
teach
sign
language,
but
there
should
be
something
cultural
competency
should
exist
so
that
when
you
come
in
into
contact
with
people
who
are
differently
able,
you
know
exactly,
let's
press
the
microphone.
A
I've
got
something
some
card
here
can
call
somebody
so
the
cultural
competency
piece.
I
think
the
vice
chair
brought
up
a
great
point.
It's
good
for
us
to
pass
this,
but
but
we
have
to
make
sure
that
the
cultural
competency
training
includes
culturally
competent
trainers
and
I've
gone
a
long
way
around.
You
know
saying
that
that
this
is
this
is
a.
A
This
is
indeed
a
weak
link,
not
just
in
nevada
and
I'll,
say
this
not
be
quiet,
but
but
you
know
I
I
continue
to
hear
people
say
well
covet
reveal
covert
revealed,
and
we
saw
this
no,
no
for
those
of
us
who
have
been
living
with
implicit
bias,
not
just
in
medicine,
but
in
every
other
aspect
of
life.
It
may
be
new
to
some
people,
but
we
have
lived
this
we've
lived
this
and
so
you
know
I
say:
welcome
to
the
party
now
what
you're
going
to
do
since
you're
here
so
number
one.
A
If
you
can
just
speak
a
little
bit
about
about
the
historic
aspects
of
how
bipar
communities,
people
who
are
differently
abled,
those
who
identify
have
a
gendered
identification
different
gender
presentation.
How
does
that
influence
where
we
are
now?
And
I
think
that
that
is
the
linchpin?
If
you
will
as
to
why
this
legislation
is
so
necessary,
we
had,
I
think
it
was
senate
bill
413
last
time
that
dealt
with
cultural
competency
and
I
think
they
got
started
with
it.
A
I
don't
know
that
they,
they
finished
it
at
the
same
level
that
they
started,
but
certainly
we
have
not
yet
arrived
at
the
place
where
we
can.
We
can
say
houston.
We
have
liftoff.
C
Thank
you
for
the
statement.
The
question
senator
chair
spearman,
that's
someone
tourists
for
the
record
and
I
think
that
that
would
be
a
phenomenal
addition.
You
know
to
the
piece
of
legislation
not
only
further
defining
cultural
competency
to
ensure
that
you
know
it
captures
individuals
from
that
are
that
are
differently
abled
and
you
know,
communities
of
color
and
ensuring
that
you
know
individuals
of
in
the
lgbtq
community
are
also
captured
in
cultural
competition.
Training,
I
think,
would
be
super
helpful
and
then
ensuring
too.
C
You
know,
as
senator
neil
said
earlier
this
morning,
that
the
voices
and
the
research
from
diverse
communities
is
kind
of
at
the
forefront
of
that
training
and
that
the
leaders
that
we
have
you
know
within
those
professions
here
in
nevada
have
a
voice
at
that,
and
you
know,
I
think
that
dr
chapel
love
and
dr
sandra
gray
are
both.
You
know
phenomenal
examples
of
that
and
have
been.
A
Thank
you,
dr
chapel
love.
Can
you
speak
a
little
bit
to
the
historic
piece
as
well?
Thank
you,
assemblywoman.
D
Absolutely
dr
chapala
for
the
record,
and
and
thank
you
vice
chairman
ellen
and
chair
spearman
as
well.
Historically,
so
I'm
going
to
try
and
keep
this
short
because
I
certainly
talk
for
a
living
but
historically
implicit
biases
exactly
been
that
a
linchpin
making
the
difference
between
if
I
am
placed
in
special
education
for
perhaps
being
talkative
in
class
versus
perceived
as
aggressive
or
perceived
in
some
other
way.
D
Certainly,
the
intersectionality
of
a
lot
of
those
pieces
related
to
disability
related
to
neurodiversity
related
to
things
such
as
sexual
orientation
or
presentation
of
gender.
Those
have
been
the
pieces
that
have
negatively
impacted
us
and
when
I
say
us,
I
certainly
mean
marginalized
communities
being
able
to
take
a
look
at
that
historical
perspective
from
several
diagnostic
statistical
manuals
ago,
where
homosexuality,
for
example,
was
included
in
there.
If
I'm
a
clinician
that
had
my
training
20
years
ago,
I
might
be
a
juggernaut
in
the
field.
D
The
concern
is,
what
have
you
learned
related
to
this
particular
hemisphere
since
then?
Or
what
have
you
brought
from
that
20
years
ago?
Training?
I
certainly
refer
to
myself
as
a
a
bit
of
a
dinosaur
in
the
field.
Having
graduated,
you
know
only
several
years
ago,
really
hard
to
do
that
with
this
field
and
for
it
so
historically
implicit
biases,
look
like
a
range
of
things
from
the
school
to
prison
pipeline
to
who
gets
labeled
a
certain
thing.
D
To
how
many
times
have
I
spoken
with
someone
who
says:
yep,
hey
doc,
I've
I've
had
a
diagnosis
of
bipolar,
because
I
got
I
get
angry.
You
know
this
relates
to
how
to
speak
with
people
to
how
to
acknowledge
and
adhere
to
a
person's
culture.
You
know.
Well,
hey.
I
don't
smoke
tobacco.
Why
is
this
indigenous
person
offering
me
this
being
able
to
relate
to
the
people
that
were
speaking
is
literally
a
life-saving
circumstance
to,
for
example,
refer
to
a
gender
diverse
child
by
their
personal?
D
Not
preferred,
but
personal
pronouns
is
one
of
the
pieces
that
research
as
of
late,
has
shown
or
suggested
to
be
a
literal
suicide
prevention
tool.
D
A
I
don't
know
how
many
of
you
all
saw
very
disturbing
video
yesterday
of
a
elementary
school
principal
in
florida,
who
paddled
a
six-year-old,
who
was
three
feet
tall
and
weighed
about
40
pounds
and
paddled
her
for
scratching
putting
a
scratch
on
a
computer
screen
and
the
question
now
is:
is
it
not
just
dismissal,
but
is
it?
Is
it
felony
child
abuse?
A
And
if
you
watch
the
video
and
I
wasn't
able
to
watch,
I
watched
it
all
the
way
through
one
time
I
couldn't
watch
it
again,
but
if
you
watch
the
video
you
see
how
cultural
competency
or
the
lack
thereof
comes
into
play
in
every
aspect
of
our
lives,
and
so
if
we
can't
get
this
correct
in
the
medical
field,
particularly
when
you're
talking
about
mental
emotional
health,
then
god
help
us.
Let
me
say
this,
and
I
just
want
to
put
this
on
the
record.
I
don't
know
what
I
don't
know.
A
What
paradigm
will
be
useful
or
pursuing
the
pedagogical
shifts
in
terms
of
how
people
in
this
field
are
taught
and
trained,
etc?
A
But
the
thing
that
I
I
anticipate
we
will
hear
the
most
is
we
don't
have
the
money
or
it
will
cost
us
a
lot
of
money
or
if
we,
if
we
are
forced
to
do
this,
then
we
can't
do
that
and
I
would
submit
to
everyone
that
all
of
us
make
choices.
A
A
I
know
that
there
will
be
people
who
say
that
the
budget
can't
can't
stand
it,
that
we
can't
do
this,
because
we're
at
a
budgetary
shortfall
and
this
that
any
other
well
part
of
the
reason
that
we
are
we're
having
the
the
types
of
budgetary
challenges
that
we
are
right
now
is
because
the
health
care
system
has
failed
by
pop
communities
and
if
you
don't
change
your
engine
regularly,
you're
going
to
have
to
replace
the
engine.
A
So
if
you
don't
change
your
oil
regularly,
you
have
to
replace
the
engine.
So
so
I
just
want
to
put
this
out
there
and
say
that
this
is
something
that
certainly
we
do
need.
A
If
we're
going
to
come
back
as
a
whole
community,
then
this
is
something
that
we
certainly
need,
and
I
think
that
it
is
worth
this
is
a
policy
committee,
I'm
understanding
that.
So
nobody
has
to
text
me
or
email
me
or
whatever
and
say
this
is
not.
A
You
know
covert
revealed
what
what
most
of
us
who
have
lived
through
this
understood
knew,
was
passed
down
and
taught
and
thought
about
and
taught
to
us
since
1619.
So
having
said
that,
I
understand
that
there
there
may
be
some
challenges
in
terms
of
how
we
rearrange
this
and
how
we
rearrange
that,
and
please
don't
come
to
me
anyone
talking
about
well
we're
going
to
have
to
we'll.
A
That
means
we'll
have
to
pit
this
against
doing
something
for
senior
citizens
or
put
this
against
doing
something
for
children
and
it's
the
wrong
idea,
we're
all
smart
people
here.
We
ought
to
be
able
to
figure
this
out.
This
is
something
that
is
immensely
important,
immensely
important
because
we
have
people
who
are
dying
and
I'll
I'll,
lift
susan
moore.
A
Firstly,
she
happened
to
be
a
black
woman
and
those
who
were
in
charge
of
her
care
at
a
teaching
hospital
in
indiana
refused
to
listen
to
her
and
what
needed
to
happen
and
in
her
words
in
her
last
video
said
they
treated
her
like
she
was
a
drug
dealer,
I'm
not
casting
aspersions
on
everyone
in
the
field.
I'm
simply
saying
that
if
we
don't
correct
this,
we
have
a
moral
obligation
to
correct
this,
and
if
we
don't,
if
we
don't,
history
will
not
be
kind
to
us
I'll
get
off
my
soapbox
now
is
there?
A
Okay
broadcast:
let's
go
to
the
let's
go
to
the
phones
now
and
we
will.
We
will
go
to
excuse
me.
20
minutes
per
and
three
minutes
per.
B
B
G
Well,
good
morning,
chair
spearman
and
member
of
the
committee,
my
name
is
eric
jang
e-r-I-c-j-e-n-g
speaking
on
behalf
of
the
asian
community
development
council,
the
asian
community
development
council
is
in
support
of
ab
327.
G
Nevada
is
home
to
more
than
300
000
asian
pacific.
Islander
americans
we're
here
just
here
yesterday
celebrating
asian
pacific
american
heritage
month.
Our
community
are
aware
of
a
lot
of
time
first-hand
experiences
of
the
infrastructure
and
our
healthcare,
especially
mental
health
providers,
can
are
not
meeting
up
the
the
needs
on
cultural
sensitivity
and
we're
not
even
talking
about
language
barrier
yet,
and
that
has
been
a
tremendous
strife
for
our
communities
right
now.
G
Over
24
million
americans
nationwide
right,
our
aapi
about
two-thirds
of
the
population
identified
with
their
specific
ethnicity
or
country
of
origin.
Language
barrier
make
it
difficult
for
asian
americans
to
access
mental
health
services.
Discussing
mental
health
concerns
is
considered
taboo
in
many
asian
cultures.
Because
of
this
we
have
a
lower
rate
of
time
to
dismiss,
deny
or
neglect
their
their
need
of
care.
G
According
to
national
alliance
of
mental
illness,
nami
style
shows
that
a
strong
sense
of
ethnic
adventist
is
linked
to
lower
suicide
rate
risks
and
predicts
high
resilience
in
the
face
of
racial
discrimination,
which
is
increasingly
an
issue.
Given
the
vast
diversity
of
aapi
groups.
Culturally
competent
providers
for
these
communities
show
a
strong
desire
to
establish
a
trust-based
therapeutic
relationship
with
individuals,
individuals,
they're,
treating
through
effective
listening
and
willingness
to
learn
a
culturally
competent,
culturally
confident
provider
may
also
demonstrate
knowledge
and
acknowledgement
of
cultural
balance.
G
Syndromes
ab327
is
a
cost,
effective
and
critical
step
to
ensure
that
all
nevadans
have
access
to
quality
mental
health
services.
Culture,
competency
trainings
for
mental
health
providers
will
allow
our
community
members
to
feel
more
comfortable
access,
mental
health
services,
and
we
ask
you
to
support
ab327.
Thank.
B
B
P-A-I-G-E-B-A-R-N-E-S,
I'm
with
crowley
and
frata
public
affairs
here
today,
representing
the
nevada
nurses
association.
We
are
here
in
support
of
ab327.
I
want
to
thank
assemblywoman
torres
for
her
work
on
the
bill
and
willingness
to
collaborate.
The
nevada
nurses
association
believes
this
bill
is
very
timely.
Our
nurses
have
experienced
the
benefit
of
the
lgbtqi
training
provided
in
a
hospital
setting
implemented
as
a
result
of
2019
legislation.
B
B
Nevada
has
a
vast
array
of
cultures
in
the
state.
Diversity
is
part
of
what
makes
nevada
home
it's
important,
that
our
nurses
have
the
education
to
treat
each
patient
as
an
individual
with
respect
to
their
culture.
Again,
I
want
to
thank
assemblywoman
torres
for
bringing
forward
the
bill
and
collaborating
with
us
in
the
assembly.
Thank
you
for
your
time.
B
H
Thank
you,
madam
chair
and
committee
members.
My
name
is
lauren
zita
santos,
lorenzita,
l-o-r-e-n-z-I-t-a,
santos
s-a-n-t-o-s
and
I'm
the
outreach
coordinator
for
one
api
in
nevada.
We
are
here
to
support
ab327
when
I
was
15,
I
had
a
mental
health
crisis
and
I
had
to
undergo
intensive
psychiatric
care
at
seven
hills,
behavioral
health
hospital.
H
Since
then,
I
had
to
meet
with
several
mental
health
professionals
to
talk
about
my
struggles
as
a
second
generation
filipino
american
and
as
a
member
of
the
lgbtq
plus
community
many
health
professionals.
I
spoke
with
lacked
fundamental
knowledge
about
the
aapi
issues,
and
I
would
have
to
dedicate
time
during
these
sessions
to
explain
the
basics
each
session
that
was
not
successful,
not
only
cost
time
but
cost
money.
The
lack
of
cultural
competency
is
a
barrier
for
me
and
members
of
the
aapi
community.
In
fact,
of
all
groups.
H
B
H
L-A-U-R-A-D-R-U-C-K-E-R,
I'm
a
psychologist
and
member
of
the
nevada,
psychological
association
and
I'm
here
this
morning
to
offer
mta
support
of
ab327.
Our
organization
has
submitted
a
letter
in
support
of
this
bill.
Npa
supports
ab327
because
we
recognize
the
importance
of
requiring
cultural
competency
training
in
the
licensure
process
for
all
mental
and
behavioral
health.
H
In
listening
to
the
testimony
and
questions
today,
we
agree
that
this
legislation
does
not
guarantee
cultural
competency,
but
it
does
reflect
a
statewide
commitment
to
the
process
which,
in
light
of
the
rising
awareness
in
our
country
of
systemic
and
structural,
racial,
ethnic,
gender
and
economic
disparities,
has
become
even
more
important
for
professionals
who
are
providing
mental
and
behavioral
health
care
to
traditionally
underrepresented
and
underserved
communities.
To
engage
in
continuous
training
in
the
best
practices.
H
B
B
And
the
policy
director
at
the
progressive
leadership
alliance
of
nevada
on
behalf
of
plan,
the
nevada
immigrant
coalition
and
myself
as
a
social
work
educator.
I
want
to
echo
the
sentiments
of
those
who
spoke
before
me
and
add
our
support
to
the
record.
We
urge
you
support
this
legislation.
Thank
you.
A
Okay:
let's
go
to
those
in
opposition.
B
A
Okay,
thank
you.
Assuming
torres
as
you
come
back,
let
me
I
want
to
read
something
from
the
department
of
defense
and
one
of
the
things
that,
even
though
we
know
that
there
have
been
some
who
have
infiltrated
the
ranks
of
the
military
by
and
large,
those
of
us
who
have
served
and
those
who
are
serving
despise
any
type
of
denigration
based
upon
ethnicity
and,
to
some
chagrin,
even
gender
presentation
or
identification.
A
But
I
want
to
read
something
to
you
that
is
found
on
the
department
of
defense's
diversity,
equity
and
inclusion,
page
and
madam
secretary
I'll.
Make
sure
that
you
have
this
link
changing
face
of
the
nation
demands
that
we
change.
As
the
demographic
makeup
of
the
american
population
continues
to
evolve.
A
A
C
Thank
you
chair
as
ellen
sorry
for
the
record,
and
I
would
like
to
go
to
dr
chapel
love.
If
she
has
any
closing
remarks
and
then
I'll
close
and
doctor
tripled
up
feel
free
to
say
no.
C
Thank
you,
and
you
know
thank
you
committee
for
hearing
the
presentation
for
ab327
this
morning.
I
I
think
that
this
piece
of
legislation
is
extremely
timely
and,
unfortunately,
too
timely.
You
know,
in
light
of
the
movements
of
the
black
lives
matter
and
the
protests
I'm
from
this
summer
and
with
the
unfortunate
height
of
asian
hate
crimes
that
we
have
seen
throughout
the
nation.
C
I
think
this
piece
of
legislation
couldn't
be
more
timely
and
I
have
no
doubt
that
this
will
ensure
that
communities
that
are
historically
disenfranchised
have
better
access
to
quality
care
to
health
care,
mental
care.
You
know
I
want
to
close
by
saying
that
you
know
if
anybody
listening
to
this
hearing
is
in
need
of
services.
Please
call
2-1-1.
There
are
services
in
the
state
that
are
available
now,
and
you
know
we
need
to.
I
think
that
this
legislative
body
plays
a
key
role
in
defeating
the
stigma
towards
receiving
help
for
mental
health
care.
A
Thank
you,
assuming
assemblywoman,
and
with
that
we
will
close.
Someone
told
us
if
you
will
get
with
mr
megalejo
and
let's
try
to
see
what
we
can
do
in
in
terms
of
a
friendly
amendment
that
will
help
strengthen
the
bill.
So
with
that,
we
will
close
the
hearing
on
assembly
bill
327
and
we'll
open
the
hearing
on
assembly
bill
359,
some
woman
considering
leave
you
in
person
revises
provisions
governing
trade
practices.
I
Thank
you
very
much
chair
spearman
vice
chair
neil
and
members
of
the
senate,
commerce
and
labor
committee.
For
the
record,
my
name
is
vinisha
considine
I
represent
assembly
district
18,
which
is
in
southeast
las
vegas
and
henderson,
and
I'm
here
to
present
ab359,
which
revises
provisions
governing
trade
practices
for
a
little
bit
of
background
about
850
000
nevadans
speak
a
language
other
than
english
at
home,
that's
more
than
one
in
four.
I
I
This
bill
requires
that
that
contract
be
in
the
language
that
the
advertisement
was
in.
So
it
is
narrow
businesses
that
advertise.
They
must
advertise
in
that
language
then
must
have
that
contract,
and
one
of
the
big
reasons
that
that
I
believe
that
this
bill
is
incredibly
important
is
that
if
you
sign
a
contract
for
a
good
or
service
in
a
language
that
you
cannot
read
that
you
have
negotiated
in
your
language,
and
you
have
been
invited
to
that
business
in
your
language
and
there
is
a
disagreement
that
results
in
having
to
go
to
court.
I
I
So
ab359
creates
the
follow-through
from
the
beginning
to
the
to
the
negotiation
or
the
transaction
to
the
contract,
all
being
in
that
same
language,
that's
the
genesis
and
the
purpose
of
this
bill.
I
would
like
to
go
over
the
bill.
There's
also
a
conceptual
amendment.
It
should
have
been
mailed
to
everyone
on
this
committee.
It
is
also
available
on
nellis,
and
I
would
like
to
incorporate
that
amendment
as
I
go
through.
I
And
I
just
wanted
to
to
remind
that.
The
point
of
this
is
the
intent
is
not
to
harm
small
businesses.
The
intent
is
to
encourage
these
vibrant
marketing
places
on
both
sides
so
that
there
is
an
understanding
that,
if
you
are
being
invited
in
a
language
other
than
english
to
come
and
purchase
a
good
or
a
service
that
requires
a
contract
that
you
also
feel
confident
that
you
will
have
the
ability
to
read
that
contract
understand
that
contract
and
both
sides
are
on
the
same
page.
I
Section
3,
subsection
2
includes
the
language
that,
without
limitation,
any
subsequent
document
that
makes
substantial
changes
to
the
rights
and
obligations
of
the
parties
must
be
in
the
language
of
the
advertisement
as
well.
So
the
initial
contract
and
anything
that
changes
the
terms
of
that
contract
needs
to
be
in
that
language.
I
Subsection
three
goes
over
terms
that
are
not
included,
so
a
subsequent
document
authorized
or
contemplated
by
the
original
document
described
in
subsection
2
do
not
need
to
be
translated
into
that
community
language.
This
includes
the
periodic
statements,
sales
slips
or
invoices
on
pursuant
to
a
credit
card
agreement,
memoranda
of
purchases
and
an
on
add-on
sale.
I
Documents
relating
to
the
refinancing
of
a
purchase
is
approved,
proof
for
required
by
the
original
document,
or
the
document
described
in
subsection
2
matters
incorporated
during
the
regular
course
of
business
and
contracts
or
agreements
that
result
from
a
transaction
listed
in
paragraph
b
of
subsection
3
of
section
4
of
this
act.
This
includes
the
rules
and
the
regulations
governing
a
tendency
and
inventories
or
furnishings.
I
So
again,
this
goes
back
to
attempting
to
not
harm
businesses,
but
to
find
that
balance
between
between
the
buyer
and
the
seller.
I
Any
of
the
transaction
listed
in
subsection
3
in
a
language
other
than
english
shall
deliver
a
translation
of
the
contract
or
agreement
that
results
from
such
advertising
and
negotiations
in
the
language
that
was
used
in
the
advertisement
and
negotiation
of
the
contractor
agreement
to
the
person
who
is
the
party
to
the
contract
or
the
agreement.
That's
really
the
the
whole
meat
of
this
bill,
the
cut
the
translation
must
be
provided
to
the
person
who
is
a
party
and
include
without
limitation,
every
term
and
condition
in
the
contract
or
agreement
subsection.
I
Three,
a
person
must
provide
pursuance
to
subsection
when
a
translation
of
the
contract
that
results
from
the
following
trend
transactions,
and
these
lists
the
the
main
transactions
a
lot
of
these
are
done
in
other
states.
So
I
just
wanted
to
to
make
sure
that
the
committee
understood
that
nevada
is
not
the
first
one
that
is
working
on
having
these
some
of
these
contracts
translated
into
other
languages.
I
The
line
after
that,
referring
to
the
credit
in
instrument
as
defined
in
nrs
463.01467,
is
not
an
unsecured
loan
for
the
purposes
of
this
paragraph.
That
specifically
refers
to
gaming
markers
that
was
requested
by
the
gaming
industry,
and
that
is
why
that
is
in
there
at
this
time.
I
would
also
like
to
incorporate
the
amendment
to
because
it
fits
within
this
section.
I
What
this
includes
is
that
for
the
banks
in
nevada,
they
are
only
under
this
bill
if
it
were
to
pass
for
credit
cards
and
auto
loans.
The
reason
for
this
is
twofold.
On
one
side,
I've
spoken
to
many
communities,
minority
communities
and
entities
around
the
state
to
find
out
what
their
top
issues
are
in
dealing
with
banks
and
their
their
comfort
level,
where
they
they
are
talking
to
someone
in
a
banking
situation
in
a
language
other
than
english
and
what
they
feel
are
the
important
items,
and
there
was
a
list
of
these
items.
I
Credit
card
applications
and
auto
loans
were
some
of
the
top,
so
that
was
a
benefit
I
believe,
to
the
communities
that
were
worried
about
potentially
losing
access
to
these
products
if
this
bill
were
to
pass
and
and
have
any
unintended
consequences
with
the
banking
industry.
So
that
is
why
section
four
is
here,
and
that
is
is
where
that
amendment
would
fit
in
on
section
five.
This
these
are
concerning
regulations,
federal
regulations,
m
z,
respa
tila,
and
how
those
would
need
to
be
translated
as
well.
I
Section
5,
subsection
2
refers
to
consume,
releasing
act,
regulation,
m,
z,
truth
and
lending
a
follow
up
on
that
section.
8.
One
of
the
issues
I
wanted
we
wanted
to
make
clear
on
this
bill
is
that
if
there
are
contracts
that
there
are
certain
things
in
each
contract
by
each
consumer,
that
would
be
different.
For
example,
any
numbers
percentages
that
information
that
the
there
are
certain
things
that
don't
need
to
be
translated
and
that's
what
section
8
refers
to.
So
in
any
contracts.
I
The
names
and
titles
of
persons
addresses
brand
names,
trade
names,
trademarks,
registered
service
marks,
abbreviated,
abbreviated
designations.
That
are,
you
know,
well
known,
alphanumeric
codes,
numerals
things
that
I
I
just
mentioned,
and
individual
words
or
expressions
that
do
not
have
a
generally
accepted
non-english
translation
are
not
required
to
be
translated
into
these
contracts.
I
So
if
an
entity
that
rented
furniture
or
sold
tires
or
something
like
that
had
a
contract
that
was
translated
in
the
language
non-english
language
of
a
community
that
they
advertised
to,
they
could
have
the
lines
to
fill
in
this
type
of
information.
They
don't
have
to
completely
redo
a
contract
for
that
information.
I
Sections
10
through
the
rest
of
the
the
bill
are
conforming
language
and
also
the
language
to
enforce
that
if
a
business
reaches
out
to
a
community
using
the
language
of
that
community
and
negotiates
the
transaction
in
that
language
and
then
fails
to
provide
a
contract
that
it
is
a
deceptive
trade
practice
and
there
is
a
private
right
of
action
for
that.
I
know
that
is
a
lot
of
information.
I
I
appreciate
your
patience
going
through
that
and
I
am
here
to
answer
any
questions.
Thank
you.
I
A
Thank
you,
you
have
additional
presenters
or
go
to
questions
and
answers.
I
No
additional
presenters,
I
know
that
everyone
is
very
busy
we're
getting
towards
the
end
of
the
session,
so
I
am
here
to
present
and
answer
any
questions.
Thank
you.
A
E
I
Thank
you
for
the
question
for
the
record
venesha
considine,
I
I
apologize.
This
was
specifically
created
for
section
four.
There
is,
it
should
just
say
section
four.
This
was
done
sort
of
yesterday
and
I
wanted
to
get
something
down
and
in
an
amendment
and
in
the
committee
prior
to
the
hearing.
So
on
that
I
did
make.
I
F
So
I
wanted
to
ask
a
question,
because
the
in
section,
4,
sub,
3a,
you're,
excluding
real
property
and
and
actually
buying
a
house,
is
a
very
huge
transaction
that
should
be
in
the
language
of
the
person.
Who's
purchasing
it
because
that's
ripe
for
number
one
getting
abused
with
the
interest
rate
with
the
terms
of
the
loan,
not
not
being
super
clear
on.
F
Even
just
people
who
speak
english
still
have
to
go
through
the
process
of
all
the
disclosures
and
everything
that's
associated
with
the
transaction,
and
I
see
that
you've
excluded
the
refinancing
in
another
section
of
the
bill,
and
so
because
the
way
I
read
your
exclusions,
which
are
in,
I
thought
that
was
in
section
eight.
F
You
had
a
refinance
language
in
there
and
it
was
additional.
It
doesn't
include.
It
was
the
document
lease
and
the
information
where
you
had.
It
doesn't
include
these
subcategories
and
one
of
them
looked
like
it
was
refi,
and
so
I
don't
know
why
you
would.
You
would
exclude
those
things,
because
those
are
major
pieces,
you
could
refi
and
not
even
know
it
was
it's
in
section
three.
F
It's
the
the
line
that
says
documents
relating
to
the
refinancing
of
a
purchase
which
is
in
what
is
that
sub
3
sub
3
4
line
16
through
17.
I
So
that
was
something
I
do
not
disagree
with
what
you
would
like
to
see
in
the
bill,
but
it
was
also
a
matter
of
what
what
we
could
do
in
this
bill
and
meet
all
of
the
stakeholders
and
move
from
there.
The
refinance
the
intention
was
that
helocs
and
things
like
that
would
be-
would
be
included
in
this.
So
thank
you
for
bringing
that
language
to
my
attention.
I
I
I
will
look
at
that
much
closer,
but
I
do
agree
with
your
overall
assessment
and
I
believe
that
this
is
a
good
first
step
for
folks
that
are
consumers
that
are
getting
into
markets
and
that
want
and
need
contracts
that
they
can
read
and
understand
balanced
with
the
the
not
harming
businesses,
which
is
why
I
tried
to
narrow
it
as
much
as
I
did.
F
I
Thank
you
for
the
question.
That
is
something
that
I
need
to
look
a
little
bit
closer
at
because
I
did
not.
I
did
not
initially
read
it
that
way,
but
now
I
will
go
back
and
review
it
for
that.
F
So
you
know,
because
I
here's
the
thing,
though
I
understand
you
know
when
I'm
I'm
I'm
pro-business,
but
I'm
also
pro-people
and
at
the
end
of
the
day,
they're
already
engaging
in
the
market
right.
They
didn't
just
happenstance
to
get
into
it.
They're
in
the
market
now
and
I
feel
like
we
always
have
to-
and
I
know
that
this
is
your.
This
is
a
good
bill,
and
this
is
your
baby
step
in
and
I'm
sure
that
the
lobbying
groups
were
like
please
baby
step
your
way
into
this.
But
I
also
feel
like
this
is.
F
This
is
a
consumer
protection
piece.
That's
been
well
needed
for
a
long
time
and
it's
not
clear
to
me
how
people
interpret
communities
or
communities
of
color
is
like.
Oh
well,
they're,
not
really
credit,
this
or
credit
that,
but
typically
it's
because
they
don't
understand
the
terms
that
they're
getting
involved
with
and
that's
hurts
their
credit
right
because
they
sign
a
bad
deal
and
then
they
can't
pay
it.
It's
a
balloon
payment.
It's
it's
all
these
things
that
there
are,
or
some
freaking
35
interest
rate
on
on
a
vehicle
where
you're
just
like.
F
And
then
you
have
limited
the
categories
to
a
way,
to
a
degree
where
I
feel
like
some
of
the
things
that
you've
excluded.
Like
you
have
credit
cards.
But
in
your
exclusion
you
don't
want
the
sales
slips
or
invoices
which
represent
the
purchases
made
pursuant
to
the
credit
card
agreement,
and
I'm
like
okay.
But
what?
If
your
invoice
is
incorrect
and
and
you
have
and
you
still
speak,
seventy
percent
of
your
language
is
some
other
language.
F
F
The
invoice
and
so
communities
of
color
are
highly
likely
to
be
exposed
to
identity
theft
and
then
the
responsibility
on
the
bank
says
you
are
supposed
to
review
your
statement
and
then
come
in
and
challenge
us
about
what
was
in
your
statement
that
is
literally
a
rule
in
the
bank.
It's
like
a
duty
on
the
on
the
customer
to
review
and
then
give
timely
notice
to
the
bank
that
this
happened
and
every
like.
I
don't
know
what
this
was.
I
don't
know
what
this
means.
I
Thank
you.
I'm
a
vice
chair,
neil
this
for
the
record
venetia
considine.
Yes,
this
was
a
balancing
act
and
I,
as
a
when
I
started
my
legal
career,
I
was
a
consumer
protection
attorney.
I
I
agree
with
all
of
your
assessments
as
far
as
everything
would
be
great
if
it
was
in
languages
that
that
folks
spoke,
but
this
is
the
place
where
we
begin
and
and
hopefully
that
changes
fairly
soon
over
each
billing
agreement,
each
periodic
statement,
all
of
the
items
that
you
brought
up
this
is
a
starting
place.
Thank
you.
F
So
I
just
have
one
final
question:
so
how?
How
will
the
education
piece
happen?
This
bill
passes,
which
I'm
sure
it
will,
because
in
section
nine
you
have
if
a
person
fails
to
comply
with
the
provisions
they,
the
aggrieved
party
may
resend
the
contract
who's
responsible
for
letting
them
know
that
and
who?
What's
the
education
campaign,
that's
being
placed
upon
the
businesses
to
make
sure
that
the
individuals
know
that
this
bill
passed
and
that
they
can
rescind
this
contract?
If,
if
there
is
failure
to
give
it
to
them
in
their.
I
Language
that
education
would
be
two-fold
one
would
be
education,
educating
the
businesses
that
this,
if
this
bill
were
to
pass
that
this
bill
is
law
and
then
what
is
required
to
do
with
do
them.
F
So,
thank
you
for
that.
So
when,
when
you
get
this
passed,
I
really
do
like
your
bill.
I
know
I'm
giving
you
a
hard
time,
but
I
really
do
I
like
your
bill.
You
know
for
my
district
in
particular
senate
district
4
this.
F
This
would
be
super
helpful
because
I
have
a
conglomerate
of
communities
of
color
in
senate
district
four,
and
so
I
I
can
tell
you
as
soon
as
this
passes
I'll
be
the
first
person
to
be
trying
to
get
you
to
educate
through
some
zoom
or
posting
on
facebook,
about
understanding
their
rights
and
I'll.
I
want
to
make
sure,
because
I
don't
see
your
effective
date
on
here.
So
do
you
want
to
make
your
effective
date,
a
passage
upon
passage
and
approval,
or
are
you
trying
to
do
it
july
1st?
I
I
A
So,
most
of
the
time,
I'm
silent,
because
the
questions
always
deal
with
some
part
of
the
law
and
I've
not
been
formally
trained
in
law
school.
So
I
just
kind
of
stay
in
my
lane,
but
business
is
in
my
lane,
so
some
women.
A
Let
me
ask
you
this,
and
maybe
it
might
be
a
statement
more
than
a
question,
so
I
got
my
my
doctorate
is
in
business
administration
and
one
of
the
things
one
of
the
first
things
we
studied
before
we
even
started
doing
research
were
two
or
three
actual
concepts
and,
as
I
looked
at
your
bill-
and
I
listened
to
our
vice
chair's
questions-
I
thought
about
those
concepts
and
this
this
is
one
way
that
that
I
can
see
that
it.
A
It
minimizes
any
misinterpretation
about
is
this:
is
this
pro-business
and
anti-consumer,
or
is
it
pro-consumer
and
anti-business,
and
all
too
often
in
this
building,
we
many
pieces
of
the
legislation
are
broken
down
like
that,
as
if
you
can't
do
both,
but
I
think
we
can
so
let
me
just
put
this
out
here.
A
One
of
the
terms
is
value
proposition
value
proposition
is
customer
focused?
What's
the
it's
not
just
about
the
tangible
benefits,
but
the
other
benefits
that
your
customers,
your
current
customers
and
future
customers,
might
see
the
next
one
is
differentiation
and
that
that
means
what
part
of
the
niche
of
the
market
are
you
in?
What
separates
you
from
everybody
else
and
the
last
one
would
be
something
I
focused
on
when
doing
my
doctoral
research,
and
that
is
competitive
advantage.
A
So,
as
I
look
at
your
bill,
it
seems
to
me
that
it's
taking
probably
the
value
proposition,
because
we
are
such
a
diverse
society
now
and
even
the
differentiation
and
combining
those
two.
And
if
you
do
what
your
bill
says,
then
it
actually
gives
you
a
competitive
advantage.
That's
part
one,
yes
or
no.
I
Chair
spearman
for
the
record,
venisha
considine,
yes,.
A
So
so
then,
to
go
back
to
what
the
vice
chair
just
said:
we're
you're
not
talking
about
harming
small
businesses.
It
actually
could
help
small
businesses
carve
out
their
own
niche
in
certain
marketplaces.
I'm
I'm!
A
I
used
to
be
surprised
15
20
years
ago,
when
I
you
know
ride
through
city
or
or
whatever
get
in
the
airport,
and
you
you
see
a
sign
that
says:
hablone,
espanol
and
then
and
and
those
signs
are
becoming
more
and
more
frequent,
and
I
think
that
is
a
direct
result
of
the
fact
that
people
recognize
that
we're
becoming
we're
becoming
a
more
diverse
society.
A
I've
also
noticed
that,
even
in
some
of
the
media
as
tv
ads
there's
more
diver
diversity
when
you
start
looking
at
things
like
families,
you
look
at
things
like
buyers,
et
cetera,
et
cetera.
How?
How
can
this?
A
How
can
this
be
something
that
consumers
could
use
if
you're
talking
about
teaching?
How
could
this
be
something
that
consumers
could
use?
You
say
I'm
going
to
look
at
these
three
points
for
everything
that
I
do
anything
I
buy,
especially
major
purchases,
etc.
I'm
going
to
look
at
it
from
the
standpoint
of
value
proposition.
What's
what
does
that
mean
for
me,
both
now
and
in
long
term?
What
does
that
mean
in
terms
of
differentiation?
A
Well,
I
only
shop
here
because
they
do
these
sorts
of
things
as
a
competitive
advantage,
because
it
moves
them
over
to
the
side.
I
hope
this
is
not
too
convoluted.
What
does
that
mean
for
the
consumer?
How
would
how
would
you
start
a
training
off
by
saying
that
and-
and
my
point
is
I'm
trying
to
make
sure
that
people
understand
that,
because
you're
for
this
bill
doesn't
mean
that
you're
against
business?
I
Chair
spearman
for
the
record,
venetia
considine.
Yes,
it
does
there's
a
lot
of
layers
in
that.
I
would
want
to
start
off
just
reiterating
that
the
the
linchpin
of
this
bill
is
that
businesses
that
are
reaching
into
those
communities,
because
they
have
a
budget
they're
spending
money
on
advertising
into
that
community.
That
speaks
a
language
other
than
english.
I
This
is
the
starting
point,
so
this
in
a
way
encourages
those
businesses
that
are
already
doing
it
to
potentially
expand
their
market,
because
now
that
they
are
already
spending
money
in
that
area,
they
just
need
to
translate
some
contracts
in
in
those
specific
languages,
as
other
businesses
hopefully
see
the
the
the
market
bandwidth
expand
on
this,
especially
working
with
consumers,
who
speak
primarily
the
language
other
than
english
feeling
more
comfortable,
creating
those
business
relationships.
I
I
I
hope
that
sort
of
answers
the
portion
of
your
question-
the
goal
here
when
working
with
the
stakeholders
was
not
to
harm
businesses
that
are
coming
out
of
a
pandemic
if
they
are
not
advertising
in
these
languages
and
did
not
have
them
the
the
funding
to
not
only
advert
not
advertise
but
to
create
any
translations
to
not
require
them
to
do
this.
A
Thank
you.
I
led
you
through
a
maze
and
you
came
out
successfully,
so
I
I'll
I'll
put
one
one
other
thing
on
that
you
might
want
to
consider
the
mckinsey
report.
A
I
think
the
most
recent
one
indicates
that
businesses
that
value
diversity
and
act
in
marketing
in
every
other
way
acknowledging
the
diversity
of
the
world
really
their
profit
margins,
increase
sometimes
as
much
as
30.
So
with
that
any
other
questions
committee
members,
anyone.
A
Okay
broadcast:
let's
go
to
the
phones,
we
will
go
first
to
those
in
support.
B
B
E
E
E
E
E
Unfortunately,
taking
their
money
is
also
often
the
result
of
these
transactions.
While
we
agree
with
the
comments
made
by
vice
chair
neil,
we
believe
that
this
is
this.
Bill
is
a
vital
first
step
in
leveling
the
playing
field
for
these
people.
This
bill
will
have
a
great
impact
on
breaking
down
the
language
barriers
for
non-english
speaking
communities
and
will
help
stop
them
from
being
targeted
by
the
presentatory
business
practices.
Thank
you.
B
H
P-A-U-L-S-E-N
and
I'm
speaking
today
on
behalf
of
nevada's
for
the
common
good,
we
recognize
the
growing
diversity
in
our
population.
That's
been
discussed
this
morning
and
we
experience
it
ourselves
in
our
member
institution
and
have
for
our
larger
meetings.
We
provide
a
translation
and
we
also
have
written
materials
in
both
spanish
and
english,
which
is
the
predominant
other
language
that
we
have
in
our
organization.
H
We
do
this
because
we
know
that
individuals
best
understand
and
interpret
information
when
it
is
provided
both
verbally
and
written
and
in
a
language
that
is
both
familiar
and
comfortable
to
them
as
the
number
of
individuals
for
whom
english
is
not
their
primary
language.
Growth
in
our
community
businesses
also
are
expanding
and
are
anxious
to
have
these
people,
as
customers
have
begun
advertising
their
products
and
services
and
conducting
verbal
transactions
in
these
other
languages.
H
H
359
is
clear
in
its
intent,
its
parameters
and
the
requirements
it
places
on
businesses,
and
it
is
a
first
a
good
first
step
in
this
process.
It
provides
much
needed
and
important
consumer
protection
by
requiring
that
these
legally
binding
contracts
or
agreements
between
a
business
and
if
customers
be
written
in
the
same
language
in
which
that
transaction
was
advertised
or
verbally
described,
nevadans
for
the
common
good
stands
and
strong
support
for
this
legislation.
B
B
B
B
Caller,
with
the
last
three
existence
of
261,
please
slowly
spell
and
state
your
name
for
the
record.
You
have
two
minutes
and
may
begin
good
afternoon.
Thank
you
or
good
morning.
Sorry,
thank
you,
chair
members
of
the
committee.
My
name
is
jillian
block.
That's
g-I-l-l-I-a-n-b-l-o-c-k
and
I
am
calling
today
representing
washoe
legal
services.
We
are
in
support
of
ab359.
B
B
B
B
Good
morning,
chair
spearman
and
members
of
the
committee
for
the
record
paul
moradkin
m-o-r-a-d-k-h-a-n
with
the
vegas
chamber,
the
chamber
is
neutral
on
the
bill
as
revised
and
presented
today.
I'd
like
to
thank
the
bill's
sponsor
for
reaching
out
to
the
vegas
chamber
and
the
business
community
and
working
with
us
on
an
amendment
that
has
been
adopting
this
version
relating
the
advertising
standard.
B
J
One
of
the
best
examples
of
these
efforts
are
accounts
that
are
bank
on
certified
by
the
cities
for
financial
empowerment.
These
are
accounts
that
many
of
our
members
offer
to
expand
banking
access
for
consumers
outside
the
financial
mainstream.
They
are
low
or
no
cost,
and
do
not
have
overdraft
fees.
J
F
Committee
chair,
yes,
I
want
to
ask
a
question,
so
I
nice
chair,
thank
you.
So
I
know
you
guys
have
worked
out
the
issues
with
the
bill
and
you
guys
are
neutral
because
of
that
and
I
understand,
but
why?
Why
didn't
the
banks
want
to
allow
the
language
for
statements
and
invoices.
J
Thank
you
chair,
someone,
neil,
that
that
was
actually
not
something
that
we
had
discussed
with
with
the
bill
sponsor,
and
it's
something
that
I'm
I'm
happy
to
go
back
and
discuss
with
with
our
client
and
with
their
members.
F
I
mean
I,
I
personally
think
that
it's
a
very
important
piece
and
I
mean
you've-
been
representing
the
banks
for
a
while
and,
and
so
you
know,
on
the
commercial
paper
side
of
it
and
how
the
rules
work.
That
you
same
thing.
I
said
in
the
hearing
that
the
notice
provisions
are
on
the
customer
to
identify
discrepancies,
and
that
runs
the
clock
on
how
you
can
fix
something
within
the
bank.
F
You
know
when
we
when
and
because
it
brings
to
mind
when
we
work
together
during
the
pandemic,
on
trying
to
educate
folks
on
the
business
rollout
of
the
loans
and
how
you
know
you
guys
were
a
great
community
partner
there
and
and
and
it
it
it
made
the
sub
issues,
kind
of
rise
to
the
top
of
the
inequities
of
in
communities
of
color
and
how
they
cannot
participate
at
the
same
level,
mainly
because
lack
of
understanding
on
on
the
complexity,
sometimes
of
the
banks
and
the
loans
and
the
terms
etc.
F
I
I
personally
think
so,
based
on
everything
that's
going
on,
and
so
I
wanted
to
ask
you
directly,
because
I
know
that
that's
who
you
know
you
work
with
the
banks.
J
Chair
spearman,
if
I
could
someone,
I
very
much
appreciate
that
comment.
I
appreciate
your
kind
words
about
the
work
that
the
nevada
bankers,
association
and
its
members
did
with
with
different
members
of
the
community
throughout
throughout
the
pandemic.
J
It's
something
that
they
were
committed
to
then
and
and
are
committed
to
moving
forward
and
accessing
safe,
secure
banking
accounts,
not
only
for
individuals
but
also
for
businesses
is,
is
a
huge
issue
and
it's
something
that
we
need
to
continue
to
work
on
and-
and
I
think,
there's
absolutely
a
commitment
from
from
the
nevada
bankers
association
to
do
that.
We've
had
conversations
with
you
about
it.
We've
also
had
conversations
with
with
chair
spearman
and
she's
she's,
even
contemplated
legislation
this
this
session.
J
That
would
it
would
ensure
that
that
a
lot
of
those
conversations
are
taking
place
through
senate
bill
145,
so
we're
100
committed
to
that
as
it
relates
to
the
language,
the
particular
language
that
you
reference
be
more
than
happy
to
circle
back
with
assemblywoman.
Considering
again,
it
was
something
that
had
not
come
up
in
any
any
conversations
that
we
had.
We
had
had
with
her,
but
but
would
be
more
than
happy
to
look
at
it.
A
I
A
Thank
you,
and
please
forgive
me.
I
butchered
your
last
name.
I
know
that
it's
constant
time,
but
thank
you
so
much
and
thank
you
for
bringing
the
bill
forward
and
with
that
we
will
close
the
hearing
on
assembly
bill
359
and,
let's
open
it
up
to
the
anyone
in
the
room
who
wants
to
take
participate
in
public
comment.
B
B
A
A
Okay,
thank
you
broadcast
and
thank
you
to
everyone.
Golly
I
feel
like
there
should
be
some
more
things
we're
doing
this
is
it's
not
yet
10
30.,
but
anyway
we
will
get
ready
to
attend
this
meeting
committee
members.
Are
there
any
additional
questions
comments
relating
to
what
we
have
discussed
here?
A
Okay,
okay,
so
that
will
conclude
our
meeting
for
today.
Our
next
meeting
will
be
tomorrow,
wednesday
may
5th
at
8
o'clock,
and
the
meeting
is
now
adjourned.
Thank
you
all
and
have
a
great.