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A
Hi
I
am
Juan
Pablo
Latika
I'm
from
Bogota
Colombia
and
I
live
in
New
York
City,
when
I
first
accepted
to
get
this
talk.
I
was
the
VP
of
engineering
at
a
music
company
called
splice.
There
I
led
a
distributed.
Engineering
team
focused
on
building
tools
and
services
that
help
musicians
make
more
and
better
music.
A
month
ago,
I
joined
stripe
as
the
head
of
engineering
for
Latin
America.
Now
I'll
get
the
chance
to
help
build
financial
infrastructure
for
startups
and
developers
in
the
region
with
the
team
I'll
get
to
build.
A
A
long
time
ago,
I
had
a
boss,
who
said
our
company
was
like
a
family
at
the
time.
I
didn't
really
get
why
that
statement
rubbed
me
the
wrong
way,
but
it
did
today
after
having
led
a
few
teams.
I
understand
why
I
felt
that
way,
though,
families
aren't
famous
for
being
the
most
functional
organizational
structure.
I
could
have
begged
my
mom
to
put
my
brother
on
a
pip
because
he
kept
leaving
his
dirty
clothes
on
the
floor
of
the
bedroom
we
shared,
but
my
mom
would
have
never
gone
along
with
it.
A
A
I'm,
not
the
first
person
to
notice
that
families
are
not
a
great
example
to
mirror
when
you're
building
engineering
teams,
Netflix
is
famous
for
calling
it
out
in
their
culture
deck
I,
don't
think
my
boss
was
ill
intended
when
they
thought
of
our
team
as
a
family,
but
I've
learned
to
recognize
it
as
a
flag
in
the
culture
of
organizations
or
teams
I
encounter.
It
usually
leads
me
to
ask
more
questions.
A
Another
common
analogy
used
to
talk
about
teams,
as
sports
sports
teams,
give
us
excellent
examples
of
what
collaboration
could
look
like
high-performing
sports
teams
achieve
incredible
feat
when
they
work
together,
so
when
I
was
trying
to
think
of
ways
to
shape
my
principles
around
building
teams,
I
thought
about
sports
there's
some
excellent
metaphors
about
teamwork,
but
the
biggest
problem
I
had
was
I
was
terrible
at
team
sports.
It's
not
because
there
was
a
poor
team
player.
I
was
just
horrible
at
playing
most
team
sports.
Not
all
of
them
just
does
you
play
with
other
people?
A
That's
why
I
loved
skateboarding,
the
only
one
I'd
be
letting
down,
would
be
myself
if
I
couldn't
kickflip
imagine
growing
up
in
Colombia
and
not
being
good
at
playing
football
I'm,
not
joking.
When
I
say
my
friends
would
fight
over
who
wouldn't
have
me
on
their
team,
but
don't
be
sad,
it
was
actually
good.
A
It
meant
I
spent
some
of
my
research
time
at
the
library
working
around
IT
to
try
to
get
SimCity
installed
so
now,
I
get
to
keynote
next
to
someone
who
has
been
to
space
just
like
the
big
nerd
I
am,
but
so
sports
weren't
something
I
could
base
my
leadership.
Principles
on
and
families
aren't
right
either.
What
then,
outside
of
computers
in
science,
music,
has
had
an
enormous
influence
on
my
life.
A
Now,
if
you
ask
my
partner
Melanie,
she
tell
you
that
those
screams
are
listening
to
shouldn't
be
qualified
as
music
and
in
some
cases,
she'd
be
right,
but
there's
something
beyond
those
screams.
I
played
my
first
show
when
I
was
13
somewhere
in
the
middle
of
bogota
colombia.
I
stood
on
a
stage
and
I
screamed
at
the
top
of
my
lungs
right
next
to
four
of
my
best
friends.
I
looked
at
the
mosh
pit
and
I
felt
like
I
belonged.
A
The
hardcore
punk
community
gave
me
something
I
didn't
have
before
it
was
a
place
where
people
from
very
different
backgrounds
and
shared
values
came
together
towards
a
common
goal.
Some
people
work
towards
animal
liberation,
others
towards
increasing
social
and
political
awareness
or
even
fundraising,
for
benefit
causes
DIY,
as
a
subculture
comes
from
Punk.
This
is
word
tutorial.
Jeans,
comfort,
I
am
Who.
A
I
am
today
thanks
to
the
communities
that
I've
had
access
to
I
learned
JavaScript,
thanks
to
all
the
jQuery
contributors
who
took
the
time
to
write
tutorials
under
virtual
scenes
or
blog
posts
without
being
conscious
about
it.
I
started
building
teams
around
principles
that
were
very
natural
to
me.
Community
principles
I
used
everything
I
learned
from
putting
shows
together
in
Bogota,
to
start
a
few
community
conferences
in
Colombia.
At
the
same
time,
I
was
granted
the
opportunity
to
build
high-performing
software
teams
for
startups
I'd
like
to
share
with
you
some
of
the
community
qualities.
A
A
We're
not
talking
specifically
about
the
business
problem
that
the
team
is
supposed
to
be
addressing,
but
rather
obstacles
that
the
organization
faces
from
Whalen,
for
example,
I,
prefer
to
lead
and
belong
to.
Teams
that
aren't
homogeneous
lack
of
diversity
is
a
collective
challenge
as
a
leader.
I
am
responsible
for
shaping
the
organization,
but
it
isn't
something
I
can
do
alone.
This
doesn't
mean
that
I
asked
the
only
woman
on
my
team
to
convince
other
to
join
us.
On
the
contrary,
it
means
that
everyone
in
the
group
understands
a
problem
and
actively
works
to
change
it.
A
So
when
we
are
solving
collective
challenges,
we
come
together
as
a
community
to
work
towards
them.
The
next
quality
I
value
is
education.
The
communities
I
admire,
invests
heavily
in
the
education
of
all
of
their
members.
This
is
how
they
grow
together.
This
is
where,
as
I
mentioned
before,
the
DIY
movement
comes
from
learning.
How
to
tackle
technical
tasks
and
sharing
expertise,
gifts,
tools
to
everyone,
hardcore,
Punk's
or
punks
in
general,
one
in
other
people
to
learn
how
to
print
t-shirts.
How
to
organize
shows
how
to
record
how
to
share
cassettes.
A
Diy
scenes
were
the
beginning
of
tutorials,
as
a
manager.
I
have
to
create
the
space
and
provide
the
resources
for
community
education
to
happen
in
my
company,
whereas
open-source
communities
rely
on
volunteers
and
so
can
music
communities.
My
business
shouldn't
it's
a
business
in
the
end
and
everything
we
do
is
for
the
sake
of
the
business
so
by
combining
the
community
spirit
of
education
with
the
business
resources,
provide
support
in
foster
community
education,
which
leads
to
a
better
team
communities,
also
characterize
themselves
by
their
shared
culture.
A
A
For
example,
you
can
Audrey
that
when
you
use
the
tomato
emoji,
it
means
that
some
behavior
needs
to
be
talked
about.
You
need
feedback,
it
wasn't
cool,
someone
didn't
take
it
the
way
you
thought
and
then
that
little
emoji
takes
meaning
and
it
can
help
everyone
communicate
around
something
that
may
have
been
uncomfortable
before.
A
If
you
show
this
to
any
of
the
engineers
that
I
hired
it
splice
they'll
know
exactly
what
it
means.
It's
an
artifact
that
we
created
from
a
phrase
we
coined
in
art.
First
on
site,
we
met
in
New
Orleans,
and
we
agreed
that
we
wanted
a
team
that
was
supportive
of
everyone.
The
base,
not
the
bassist,
is
a
supportive
instrument.
It
carries
the
rhythm
and
it
has
no
ego.
It
helps
everyone
else
shine
it's
what
we
wanted.
A
Our
team
to
be
I've
come
to
value
communities
that
care
about
me,
especially
when
I
am
someone
who
tends
to
be
different.
I
am
an
immigrant
I.
Don't
play
sports
I,
don't
like
the
music
everyone
else
does.
The
JavaScript
community
is
a
great
example.
The
barodius
communities
in
New
York
City,
provide
me
with
a
place
where
I
can
learn
about
a
beautifully
terrible
language
that
I
love.
It
has
also
become
my
backbone
as
an
immigrant
I
haven't
just
been
accepted.
I've
been
embraced.
A
A
Another
quality,
I
value
from
communities
and
try
to
replicate
at
work
is
the
concept
of
community
leadership.
The
authority
of
being
an
engineering
leader
or
a
manager
doesn't
confirm
the
engineering
knowledge.
On
the
contrary,
it
removes
me
from
the
context
of
building
software.
The
only
way
I
can
get
a
deep
understanding
of
the
challenges
that
my
team
members
face
is
by
building
trusting
relationships
with
them.
This
helps
you
learn
and
also
make
better
decisions
on
our
behalf.
A
A
This
way
of
leadership
can
be
challenging
for
people
who
favor
traditional
management
structures,
so
I
don't
recommend
everyone
goes
out
and
hires
a
bunch
of
punks
who
consistently
questioned
the
authority,
but
it's
worked
very
well
for
me,
I
like
being
questioned
and
pushed
on
every
decision
I
make
for
the
business
or
for
our
team,
because
I
may
have
blind
spots
that
my
team
helps
me
realize,
identify
and
usually
fix
an
additional
quality
I
appreciate
of
communities.
That
value
learning
is
how
much
effort
they
put
towards
making
it
safe
to
make
mistakes.
A
If
you've
ever
sat
through
the
intro
of
Brooklyn
Jas,
which
is
almost
30
minutes,
you've
witnessed
firsthand
how
much
the
organizers
emphasize
on
being
a
welcoming
environment,
we
feel
safe.
We
can
focus
on
solving
problems
other
than
those
that
affect
our
safety.
Here's,
where
I
show
you
the
Maslow's
hierarchy
of
needs
diagram.
You
laugh
because
it's
s
Wi-Fi
and
then
I
highlight
that
after
basic
physiological
needs,
safety
is
the
most
important
thing
in
the
pursuit
of
self-actualization
and
learning
when
we're
building
software
products.
A
We
embark
in
a
process
of
continual
learning
in
this
requires
that
we
make
many
mistakes
shout
out
if
you've
ever
dropped.
The
production
database
before
I
know
I
have.
But
if
our
workplace
mirrors
a
community
the
value
safety,
then
it
can
foster
a
learning
environment
or
asking
questions
or
making
mistakes
in
the
pursuit
of
learning,
isn't
chastised
communities
that
value
safety
are
also
very
quick
to
correct
behaviors.
When
new
members
threatened
the
safety
they
build.
The
language
to
give
feedback
when
new
individuals
come
from
places
were
pretending
to
be
constantly
right
is
the
norm.
A
You
can
think
of
these
reactions
as
the
immune
system
for
our
team.
Since
our
community
cares
for
its
members,
it
also
develops
non-threatening
ways
of
giving
feedback
that
could
otherwise
lead
to
conflict.
For
example,
I
gave
my
teammate
splice
an
emoji
of
my
head
that
they
could
use
to
a
never
lay
felt
like
I
was
getting.
You
know
their
business
I
should
be
trusting
them
instead
and
they
could
use
the
emoji
reaction
to
tell
me
this.
A
Finally,
the
way
healthy
communities
foster
and
value
less
glamorous
work
is
something
I
admire.
Members
take
on
tasks,
because
it's
the
right
thing
to
do
for
the
group.
They
have
to
get
done,
for
example,
door
duty
at
a
hard
core,
strong
you'll,
inevitably
miss
a
band
or
two,
maybe
even
your
favorite,
but
you
know
it
is
necessary.
In
return,
the
community
may
compensate
you
by
giving
you
a
free
ticket
at
work.
A
Managers
aren't
always
in
a
position
to
take
on
all
of
the
administrative
tasks
needed
for
the
operation
of
a
team,
so
community
support
can
lend
a
hand
if
you
go
down
this
path.
I
recommend
that
managers
ensure
that
there's
an
equitable
distribution
of
any
administrative
work.
Randomizing
may
be
a
better
idea
than
asking
for
volunteers.
A
I've
been
fortunate
to
have
the
chance
to
build
organizations
filled
with
wonderful
humans.
I
like
to
think
that
the
community
environment
we've
built
at
work
is
one
of
the
main
reasons
why
these
talented
engineers
chose
us
in
today's
competitive
environment.
But
you
have
to
ask
them
the
one
thing
I
can
tell
you.
A
The
supportive
culture
beats
startup
perks
every
time,
I
believe
everyone
deserves
an
opportunity
of
doing
their
best
work
in
a
supportive
environment
and
I
hope
that
what
I've
heard
today
helps
you
shape
the
team's
you
built
or
join
in
to
supportive
communities
at
work.
If
you'd
like
to
learn
more
about
my
work
or
have
any
questions
you
can
follow
me
on
Twitter,
thank
you
for
having
me
and
thank
you
open
Jas,
for
the
invitation.