►
From YouTube: In the Clouds (S2E11) | The benefits of cloud services
Description
How do you manage the different types of cloud services in your company? Is there a better way? In this episode, we take a look at how cloud service offerings can help organizations reduce complexity and maximize IT investments rather than getting bogged down on building out infrastructure. Red Hatters Coco Jaenicke, Director, Product Marketing, and Anne-Louise Tangring, Director, Software Engineering, drop by to talk in more detail about Red Hat OpenShift Streams for Apache Kafka, Red Hat OpenShift API Management, and Repeatable Onboarding of Managed Services (ROMS). If you're looking for a strategy to build cloud services in a repeatable way, with a fully streamlined user experience, then join us to hear about how Red Hat's cloud services can offer greater flexibility and support so organizations gain the full potential of the hybrid cloud.
About In The Clouds:
Red Hat’s senior leadership is having to execute at an ever-increasing pace. That means that today's technology decisions have to balance short-term risk with long-term gains. This unique series provides host Chris Short inviting thoughtful and candid discussions with each guest.
Follow us:
Chris Short https://twitter.com/chrisshort
OpenShift https://twitter.com/openshift
Subscribe to Red Hat's YouTube channel: https://www.youtube.com/redhat/?sub_confirmation=1
About OpenShift:
Red Hat OpenShift is an open source container application platform based on the Kubernetes container orchestrator for enterprise application development and deployment.
Openshift.com http://red.ht/3nJ6AKX
OpenShift on github https://github.com/openshift/
OpenShift on redhat.com http://red.ht/34xQoER
#RedHat #OpenShift #Kubernetes
A
A
A
A
A
A
A
A
C
So
I'm
in
louise
tangerine
and
I
work
in
the
portfolio,
lifecycle,
management
team
and
that's
a
combination
of
program
managers
and
something
we
call
product
experience
engineers
and
the
customer
product
managers
and
what
the
customer
product
managers
and
the
product
experience
engineers
bring
to
the
table
together
with
program
management
is
a
holistic
view
of
cradle
to
grave.
If
we
look
at
it
from
a
product
or
service
perspective,
so
the
program
managers
help
with
launching
and
making
releases
available
and
the
others
help
with
customer
escalations
and
and
making
sure
that
life
cycles
etc
works.
Well,.
A
B
A
A
B
You
know
the
cloud
is
big
kind
of
like
that
internet
thing
a
few
years
before
that
oh
yeah
yeah,
I
mean
you
all,
remember
that,
and
it
makes
sense
to
move
things
to
the
cloud.
Why
manage
all
of
your
stuff
host
all
your
stuff
manage
infrastructure?
If
that's
not
your
core
business
people
want
to
spend
time
focusing
on
their
business
building
the
business
applications
and
outsource
as
much
else
as
they
can
have.
The
experts
on
infrastructure
manage
the
infrastructure.
I
think
that
totally
makes
sense.
B
You
know
it's
a
time,
saving
it's
a
cost
saving
and
all
of
that,
but
what
we
realize
that
I
think
a
lot
of
enterprises
realize
it's
not
as
simple
as
well
what
we
used
to
do
here,
we're
now
going
to
do
there
we'll
just
do
this.
It's
not
that
simple
you've
got
security.
You've
got
latency.
You've
got
g
a
lot
of
clouds
out
there.
How
do
they
connect
together?
B
We
understand
that,
and
so
we
want
to
be
able
to
create
that
experience,
and
we
have
the
background
in
order
to
do
that
and
as
we
look
at
the
platform,
great
linux
containers,
that's
a
part
of
it,
but
as
you
spend
a
little
bit
more
time,
looking
at
the
entire
application
and
building
the
application,
what
does
it
mean
to
have
services
that
help
you
build
application
services?
Have
these
data
services
to
help
you
put
business
applications
together
and
the
more
we
looked
into
this?
B
A
A
So
where
our
things
like
apache
kafka
and
and
that
large-scale
data
processing
heading
right,
like
is
everybody,
gonna
stand
up
their
own
like
massive
data
pipeline
of
some
sort,
or
do
you
see
folks
kind
of
leaning
on
other
services
and
saying
hey,
you
know
what
we're
not
the
data
science
company
we're
the
widget
company.
So
maybe
we
should
get
some
outside
help.
B
Right
so
when
you
started
asking
that
question,
I
started
feeling
like
well
a
little
bit
of
both
but
the
when
you
started
talking
about
kafka
and
the
importance
of
having
fat
pipes
of
data.
I
do
think
that
everybody
is
going
to
realize
that
they
need
fat
pipes
of
data,
because
there
is
a
lot
of
data
by
the
way.
Data
is
also
big.
Like
the
internet,
the
cloud
data
is
big.
B
It's
big,
but
then,
as
you
as
you
sort
of
got
your
question
a
little
bit
more
sophisticated
started,
talking
about
well
who's,
going
to
stand
this
up
and
and
who's
going
to
make
it
possible.
That
is,
as
we
were
talking
about
a
little
bit
earlier,
falls
out
of
people's
core
competencies.
If
they're
a
widget
vendor,
you
know
chances
are
they're,
not
a
kafka
expert.
They
may
want
a
little
bit
of
help
and
kafka,
as
I
most
people
probably
know,
is
the
hot
new
shiny
bauble.
B
It's
the
cool
cool,
open
source
project,
but
it's
not
it's
not
simple.
It's
it's!
A
sophisticated
part
of
moving
data
around
and
red
hat
has
spent
a
lot
of
time,
understanding
kafka
and
not
only
how
to
use
kafka,
but
how
to
stand
it
up.
How
do
you
manage
it?
How
do
you
maintain
this
fat
type
of
data?
That's
where
we're
experts,
so
we
that's
why
we're
offering
this
as
a
service?
B
Yes,
anybody
can
go
to
the
apache
kafka
site,
download
kafka,
do
it
on
their
own
and
after
you've
built
it
built
a
team
to
do
that.
Maybe
in
six
months
you
can
get
started
building
your
applications.
You
know,
I
think,
a
lot
when
people
think
of
the
cloud
they
think
more
of
on-demand.
What
I
want,
what
I
need,
it's
just
there
on
a
silver
platter,
and
so
that's
why
we're
offering
red
hat
openshift
streams
for
apache
kafka?
B
I
know
it's
a
mouthful,
but
lawyers
require
that
anyway,
we
have
the
service.
People
can
try
it
today.
Actually
we
have
a
free
trial
running
to
do
that
for
them
and
then
build
it
into
the
application
and
the
way
we're
doing
it,
because
we
also
have
a
firm
belief
that
when
you
build
applications,
it's
very
important
to
have
not
just
a
lot
of
little
point
solutions
and
then
you
have
to
go
build
your
platform
is
that
the
platform
for
building
and
delivering
applications
needs
to
be
thought
through.
B
It
needs
to
be
unified.
It
needs
to
have
a
streamlined
experience
so
that
literally
you
can
get
started
tomorrow.
If
you
want
to
you,
don't
have
to
spend,
however
many
months
making
decisions
and
putting
it
together.
So
we
have
when
we
offer
our
kafka
service,
it
works
very
tightly
with
openshift,
which,
by
the
way
is
just
it
has
support
for
hybrid
cloud
underneath
just
built
in,
and
so
we
build
off
of
this
platform.
That
makes
it
all
very,
very
simple
and
it's
all
glued
together
in
advance.
B
We
really
think
through
the
end-to-end
experience
every
time
we
add
a
new
service
to
the
family
so
that
it
just
works,
and
I
used
the
word
opinionated
before
we.
We
do
that
too.
There
are
many
ways
that
you
can
build
your
platform,
many
ways
you
can
configure
kafka,
but
also
api
management
and
your
containers,
and
there
are
many
complicated
ways
of
doing
it
or
you
can.
Let
us
do
that
for
you.
We
just
make
it
simpler.
You
know
we
have
experience
in
this.
We
put
it
on
a
silver
platter
for
you
so
yeah.
A
B
Technology
so,
and
because
the
transition
to
the
cloud
is
complicated,
we
can
build
that
in
we're
really
experts
at
hybrid
cloud.
So
when
we
put
together
an
application
development
platform
or
approach,
it's
got
the
expertise
of
how
you
deal
with
hybrid
cloud
built
in
that
that's
our
our.
What
that's
the
y
red
hat
answer.
A
So
and
luis
we
have
a
this
concept
of
repeatable
onboarding
of
multiple
services
roms,
as
we
call
it.
What
is
it
you
know?
I
I
see
repeatable
and
I
like
it,
because
repeatable
is
awesome
in
my
world,
like
things
don't
happen
by
chance,
I
want
them
to
happen
intentionally
in
my
environment,
especially
so.
What
is
this
roms
concept
and
how
are
we
kind
of
pushing
that
along.
C
So
it's
really
a
framework
that
we
have
created
inside
of
products
and
technologies
to
help
services
move
faster
into
the
cloud.
As
coca
just
said,
we
want
to
be
there.
We
are
the
experts
in
getting
this
to
the
customers,
but
we
also
want
to
make
sure
that
the
experts
are
not
bogged
down
by
teaching
others
how
to
do
it
as
well.
So
we
want
to
create
a
framework
that
includes
first,
the
process,
steps
right.
What
kind
of
certifications
do
you
need?
What
kind
of
help
do
you
need?
C
What
how
do
you
build
in
security?
How
do
you
build
in
monitoring
logging
and
all
of
these
things,
but
people
have
never
done
services
before
and
how
do
you
make
this
in
a
self-serve
way
so
that
other
teams
can
come
in
and
start
building
their
services
without
having
to
tap
the
same
experts
again
and
again,
so
it's
really
teach
the
teacher,
but
also
teach
each
other
and
create
a
framework
of
best
practices
have
a
common
place
where
we
have
all
of
this
together.
C
So
roms
is
really
an
effort
to
crowd
source
and
and
lean
into
the
red
hat
collaboration
and
transparency
and
build
a
community
of
not
just
one
or
two
experts,
but
a
community
of
experts
that
help
each
other
with
services,
and
that
way
we
create
services
that
will
have
a
good
look
and
feel
and
feel
like
red
hat.
They
will
fit
together.
C
A
C
A
Right
like
working
together
as
opposed
to
against
each
other
is
always
going
to
work
better
in
the
end.
It's
and
this
repeatable
onboarding
process,
I
think,
is
awesome
because
there's
not
an
expertise
level,
that's
required,
it's
kind
of
will
bring
you
up
to
that
level
is
what
it
sounds
like
who
created
it.
I
mean.
Did
we
create
this
internally
like
who
was
involved
in
that
process?
So.
C
It's
really
created
internally,
and
it
was,
as
I
said,
a
crowd
source,
so
it
was
people
who
knew
about
services
had
been
done
doing
services
or
releasing
products
in
some
forms
got
together
across
the
organization
we
had.
People
from
every
function
represented,
it
was
support,
was
there
security
was
their
development
was
their
kiwi
everybody
program
management
and
together
we
sat
down,
and
we
said
what
do
we
need
to
do
in
order
to
create
us
a
framework
that
we
can
give
to
people
and
say
hey?
This
is
how
you
find
the
best
practices.
C
We
started
this
a
couple,
it's
like,
probably
in
february,
and
we
already
started
working
on
version,
six
of
it,
which
means
that
we
iterate
very
often
and
make
sure
that
anybody
who
goes
through
the
service
is
integrated
into
the
roms
team
and
the
community
of
practice
that
we've
created.
So
we
can
keep
tapping
that
feedback
and
the
experience
of
going
through
it
and
keep
making
it
better.
A
Yeah,
the
the
feedback
loop
is
what
I'm
most
interested
in
to
be
honest
with
you,
because
that's
what's
really
going
to
shape
the
future
right.
So
how
are
you
taking
feedback
in
and
then
applying
that
to
the
to
the
cloud
services
as
we
go
along
here
I
mean:
is
there
a
process
to
that
or
is
it
just
hey,
I'm
just
going
to
open
a
github
issue
or
how
does
that
work
exactly.
C
So
we're
doing
it
multiple
different
ways.
If
you
have
a
program
manager
assigned
to
your
service,
then
we
usually
work
with
a
program
manager
to
have
that
as
the
focal
point
to
gather
the
information
we
are
doing,
services
where
they
don't
have
a
program
manager
and
we're
trying
to
make
a
self-serve
process
for
them
in
a
framework.
In
that
case,
it's
the
people
who
are
the
leads
of
roms
that
reach
out
to
them
or
a
part
of
the
community
or
practice
that
we
created
around
this
that
keep
asking
them
for
information.
C
C
It's
probably
not
the
first
thing
you
build
up,
but
because
you
want
to
have
that
face-to-face
interaction
or
that
communication
with
the
people
going
through.
So
you
build
the
trust
and
you
build
the
the
sense
of
community
that
they're
not
just
using
it.
They
have
to
give
back
because
that's
one
of
the
senses
of
community
for
us,
it's
not
just
a
take.
You
have
to
give
back.
A
C
C
A
A
A
A
B
I
can
answer
that.
Yes,
coffee
is
one
of
the
ones
that
we're
most
excited
about.
We
also
have
red
hat
openshift
api
management,
which
is
a
service
for
this
comes
a
big
surprise.
Managing
apis
and
those
are
two,
the
two
of
the
first
services
that
we're
launching,
because
we
consider
them
very
foundational.
B
Most
enterprises
that
we
work
with
are
looking
at
building
applications
with
a
microservices
based
api
first
approach,
and
you
really
need
api
management
in
order
to
be
successful.
We
consider
that
foundational
we've
also
learned
that
this
is
a
service
that
people
like
to
have
in
the
same
cluster,
because
things
work
a
lot
faster,
so
it
works
very
closely
with
openshift
and
kafka
is
also
foundational,
because
these
large
pipes
of
data
can
be
used
for
a
lot
of
different
things.
B
You
know,
I'm
sure,
you've
heard
of
event
driven
architecture,
but
when
you
are
building
applications
that
have
to
talk
between
clouds
connecting
microservices
can
be
a
little
bit
hard.
You
don't
want
to
hard
code
them
together
tightly
couple
them,
because
then
you
lose
the
agility.
That
is
why
you
went.
People
are
moving
to
microservices
in
the
first
place,
so
people
are
using
data
streams
and
kafka
to
manage
those
streams
for
event
driven
architecture.
B
These
are
all
what
we
consider
foundational
and
it's
very
important
to
have
this
opinionated
configuration
with
in
with
respect
with
how
it
works
with
the
rest
of
the
platform.
So
and
then
we
also
have
you're
talking
about
data
data,
science,
red
hat,
open
shift
data
sciences.
So
that's
an
aiml
package
because
people
want
to
build
intelligence
into
their
application.
So
again,
it
just
makes
sense
for
us
to
think
of
it
as
an
extension
of
the
platform.
A
B
A
A
What
does
that
give
us
this
red
hat
right
like
it,
gives
us
the
capability
to
make
things
repeatable,
which
is
great
for
us,
because
we
know
what
we're
kind
of
getting
into
in
every
situation.
But
you
know
a
lot
of
the
work
that
is
being
done
nowadays,
like
80
percent
of
it
is
kind
of
gluing
apis
together.
The
other
20
is
like
actual
business
logic.
It
feels
like
so
we're
doing
this
to
help
folks
kind
of
tackle
that
20
faster,
I'm
assuming
right.
B
Yeah
and
now
I
remember
the
point
that
I
was
making
before
is
a
lot
of
you
know,
one
of
the
reasons
why
people
are
working
so
much
with
apis
is
not
is
also
to
keep
the
keep
services
loosely
coupled
and
you
know
for
agility,
but
also
to
monetize
technology
that
companies
already
have.
I
know,
there's
sort
of
a
clip
out
there
that
we
don't
make
airplanes.
We
make
software,
we
don't
make
cars,
we
make
software.
B
All
sorts
of
enterprises
have
pretty
clever,
reusable
technology
that
they
want
to
monetize
make
money
on
it
slap
an
api
on
it.
You
can
monetize
it.
You
know
you
want
to
work
more
with
partners,
slap,
an
api
on
it,
manage
that
api,
and
you
know
you
can
extend
your
supply
chain
and
your
partner
ecosystem
easily
and
safely.
So
that's
what
people
are
doing.
A
B
Exactly
administering
this
stuff
is
not
easy
and
we
do
that
and
it's
also
it's
a
burden
to
keep
things
up
to
date,
open
source
projects,
rev
frequently
and
who's
going
to
make
sure
that
you
always
have
the
latest
and
greatest
you.
An
enterprise
can
spend
their
precious
resources
and
time
worrying
about
that
or
they
can
spend
their
precious
time
and
resources
on
their
business
problems,
and
let
us
take
care
of
that,
so
we
so
we
not
only
keep
things
up
to
date,
but
we
also
own
the
sla.
B
A
A
B
I
think
what
I
get
the
most
excited
about
is
seeing
the
pieces
come
together.
You
know,
kafka
is
pretty
neat
and
doing
kafka
alone
is
a
really
fun
exciting
thing,
but
I
think
an
order
of
magnitude.
More
exciting
is
when
you
think
of
kafka
as
one
of
many
pieces
in
a
much
larger
approach
to
building
applications
and
to
me
that's
interesting,
especially
you
throw
in
the
complexities
of
hybrid
cloud,
then
things
start
to
get
interesting.
B
You
know
you
may
have
topics
different
clouds,
some
private,
some
public,
some
on
the
other
side
of
the
globe.
How
do
you
pull
that
together
in
a
way
that
does
not
threaten
any
of
the
agility
of
these
groups
in
different
buildings?
Different
organizations
all
working
together
to
me?
That's
a
much
more
interesting
part
of
part
of
the
puzzle.
It
is
a
puzzle
putting
the
pieces
together.
So
that's
what
gets
me
excited
in
the
morning
and
louise?
C
Oh
well,
what
gets
me
up,
I
I'd
say
it's
really
participating
in
in
the
roms
effort
has
made
me
appreciate
everything
that
is
right
and
really
gets
me
excited,
because
when
you
we
used
to
do
products,
we
used
to
have
different
program
teams
and
they
were
all
sort
of
a
little
bit
individual.
They
could
all
do
it
their
own
little
way
and
they
didn't
really
collaborate
across
the
organization
and
the
the
ability
to
work
with
so
many
different
functions
in
creating
a
new
way
of
doing
things.
C
A
C
A
C
C
C
So
I'm
sure
that
there's
plenty
of
sharing
and
learning
that
we
can
do
together
so
that
to
me
gets
gets
me
even
more
excited
and
but
it's
really
it's
really
getting
into
the
fast
iterations
and
and
making
sure
that
we
peel
away
the
things
that
are
taking
time
without
adding
value
and
not
just
slapping
things
on,
because
somebody
asked
for
it,
but
questioning
everything
we're
doing
all
the
time.
So
that's
what
we're
going
to
continue
to
do
to
make
it
easier
to
do
the
same
thing
as
we
want
our
customers
to
get
to
market
faster.
C
A
Awesome
so
I'm
out
of
questions
I'll
just
say
that
up
front
we
have
30
minutes
left.
If
we
want
we,
we
can
end
early.
Like
I
mentioned
before,
you
know,
it's
no
big
deal.
Is
there
anything
else
that
you
want
to
share
about
roms
cloud
services?
Anything
else
right
folks,
like
take
advantage
of
these
services,
we're
offering.
I
feel
like
there's
a
lot,
there's
a
lot
of
ways
for
you
to
a
use.
The
developer
sandbox
add
that
you
know
open
shift
streams
for
apache
kafka
to
it
and
like
kick
the
tires
on
it
and.
C
A
You
know
figure
out
how
you
want
to
you
know,
implement
it
in
your
organization.
All
that
you
can
do
for
free,
like
the
tire
kicking,
is
very,
very
possible
to
like
manage
all
that
for
free,
and
then
you
can
apply
what
you've
learned
directly
in
your
environment
after
you
know,
testing
those
services.
A
B
B
I
think
that's
a
wonderful
place
to
start
it's
completely
cost-free,
don't
take
a
credit
card
or
anything
you
can
just
play.
We
also
have
a
trial
for
our
api
management
service.
It's
actually
built
into
the
openshift
dedicated
trial
right,
which
that's
an
option
to
you
have
to
bring
your
own
cloud,
so
I
would
not
say
that
it's
free,
but
we
don't
charge
any
extra
for
the
licenses
for
our
software
or
anything
like
that,
but
certainly
that's
where
I
would
start
give
it.
A
B
A
B
Well,
I
can
just
do
a
quick
recap:
the
api
management
service
is
out,
it's
been
ga
for
quite
some
time
has
a
healthy
roster
of
customers,
the
kafka
service,
which
is
currently
available
for
trial.
We
will
start
selling
it
very
shortly,
so
certainly
you
can
start
thinking
about
buying
it
buying
it
now
and
throughout
the
rest
of
this
quarter,
we
will
have
be
bringing
the
the
sup.
B
A
Some
good
things
are
happening
this
year,
you're
right
absolutely
awesome.
Well,
thank
you
both
for
coming
on.
Thank
you,
everyone
for
tuning
in
thank
you
for
watching,
if
you're
watching
this
after
the
fact
feel
free
to
reach
out
to
me.
If
you
have
any
questions
about
the
topic
short
redhead.com
at
chrisshort
on
twitter,
my
dms
are
open
and
I
can
get
your
question
answered.
Be
it
technical,
be
it
you
know,
services
related.
Just
let
me
know
I
can
funnel
that
question.
Whatever
way
it
needs
to
go.
C
A
The
new
world
that
we're
in
right
now
so
I'm
excited
for
it.
Ansible
fest,
is
one
of
my
favorite
events
so
tune
in
next
time
and
later
today,
on
the
channel,
we'll
have
gitop's
guide
to
the
galaxy,
and
if
you
are
not
familiar
with
our
streaming
calendar,
I
drop
a
link
to
it
in
chat,
so
you
can
be
awesome.
Thank
you
all
and
stay
safe
out.
There.