Red Hat OpenShift OpenShift Commons Gathering: Los Angeles 2021, 3 Nov 2021

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From YouTube: Accelerate Digitization LowCode Platform Lee Choo Yee AllianceBank OpenShift Commons Gathering 2021

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OpenShift Commons Gathering 2021
Lightning Talk: Joget and Alliance Bank Accelerate Digitization with Low Code Platforms
Speakers: Lee Choo Yee (Alliance Bank) Diane Mueller (Red Hat) Raveesh Dewan (Joget)

OpenShift Commons Gathering 2021

https://commons.openshift.org/index.html#join

A

Mike, thank you very much and I know it's challenging to have live as well, as um you know, connected from back from malaysia. So thank you very much, diane and team. um I think we are probably the by far uh most unconventional reddit partner right now when we talk about openshift, because um you know, joget is an open source, low code, no code platform and we more talk about business. In terms of uh you know: building business applications.

A

We are not talking about network, we are not talking about storage, we are not talking about monitoring and all so. We are by far the most unconventional partners here, uh but let me quickly talk about um why we are here today. um I have my.

A

One of our customers alliance, bank chewie lee- he is the head of digital innovation and design back at alliance bank, and they did some interesting digital transformation uh using both joget and and openshift. So we'll talk about that, but I just want to quickly set out set the context before I hand it over to chewie um one of things that you will notice in today's ages. Everything about the development has changed.

A

It has changed when it comes to. You know what kind of application architectures we are talking about. You know people are talking about, gartner is talking about composable business applications, microservices server, less and all application development tools have changed as soon as I as you get to another conference, you will find new tools popping up all the time and obviously the infrastructure. The way we look at infrastructure has changed. We are talking about infrastructure as code. You know, containers, container platforms so on and so forth.

A

So if you, if you talk about both of these things together, you know application architecture, your infrastructure, your application, app dev tools, the two things that you know come to our focus, which is one uh cloud native platforms like openshift and low code platforms like what we are working on um right now, and we see these as together as as game, changing I'll explain why we say that in any devops cycle or any application development life cycle, what you will see is there are set of.

A

You know, infrastructure activities and there are set of application development activities, infrastructure activities take maybe 10 20 of the time and development activities. Building application development takes almost 60 70 or 80 percent of the time.

A

So when we are talking about these two life cycles, you know infrastructure, your um you know, automation and and application development acceleration. You know joget and openshift covers both the spaces. You know, openshift covers the infrastructure space for us and joget covers the application, development life cycle and shrinking. These two life cycles is what alliance bank did really well. They created an onboarding solution for customers and what they have done is they have done that in a record time, so I'll just hand it over to chewie.

A

You know from malaysia and we'll we'll hear their story.

B

So we had this uh digital transformation journey a few years back. So that's why we hop on into openshift. We have a quite bold. It's considered a very bold move for a bank to to uh to start it with a micro service containers, it's kind of like alien to to the bank, because uh previously we all like a monolithic kind of a traditional software development waterfall, so we introduce agile, we introduce scrum, and then we introduce micro service container to them this.

B

Actually, all this is uh with the purpose of to transform a bank to a more lean and more agile to ad can adapt to the market because previously, for example, uh when we want to develop an application, we it's like six months uh nine months in order for one application to go out to the market.

B

This is super long and, and maybe it works in 90s- I don't know, but uh now it's like a 21st century. It doesn't work anymore. We need make it fast. We need make it uh weeks. Previously. I was from a startup, a small startup, which is uh we can come out a single features in one week, every single every single week. We deploy a feature, so it is kind of a different kind of experience, so I'm trying to introduce the startup experience to to the bank.

B

That's why I introduced uh microservices with openshift, because uh even though it's a it is uh open-source thing, but uh it got quite a lot of enterprise support. I think this is most important for those enterprises out there when you need uh the back when you want to reap the benefits of open source right use.

B

In the other hand, on the other hand, you still need to support enterprise support, so I think red hat is in the in the right spot in this case, so I think uh the first thing we we have done is uh we introduced uh the branch.

B

Sorry, what is what should? I say: uh bang it at the brink at the whole bank branch in the tablet. So we we basically we staff all the branch features inside a tablet, so you can open an account. You can apply, credit card apply loans and we also introduce some face recognition to to the system. So you do not need to depends on the stuff to validate your id. We have uh some some ai algorithm there to to look at.

B

Is it the same phase, then we also have uh some some automation to to check whether are you in uh amla, which is uh some some sort of bad criminal release yeah. So all this we shortened the time to open account from 45 minutes into like five or ten minutes yeah. So this is our journey since then, and then, but I don't think this is. This is the end uh and vision of us. We will try to okay. I think the whole digital transformation is a never-ending story.

B

You have to keep updating yourself, keep updating your system, that's why we, when we had the when we have the microservices ready, I think it's time to move up to the ui part. We need to make it more like a factory kind of ui.

B

You know because every time, if, if we want you want, if you need to, if you need a developer to create a whole new set of ui, it's just not that uh fast enough. You know the fact why the factory is fast because everything they they have is on template. They have a mole wrap, so in our term it's a template. So I'm think that's why I think we are.

B

We are on board with a joke to have uh form templates, ready, pre-made so every time, because, for example, like that's right, loan applications, no matter your personal loan or home loan car loan. Actually it's still a loan form right, just a slightly different terms of that slightly different different tax fields, but 90 of them same that's. Why we we had this. uh We pre-made all these template ready.

B

Then, whenever we need something new, we're just writing just get the template modified a bit, then we can ready to go out. That's it! So that's why that's how we? Actually we have a term for it. We call it a factory deliver stream.

B