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From YouTube: Audit Committee – March 12, 2015
Description
Audit Committee meeting – March 12, 2015 – Audio Stream
Agenda and background materials can be found at http://www.ottawa.ca/agendas.
B
B
C
Thank
you
moved
by
myself,
whereas
the
reports
titled
office
of
the
Auditor
General
and
a
report,
detailed
audit
report
and
office
of
the
Auditor
General
2015
work
plan
were
not
circulated
with
the
agenda
package.
Be
it
resolved
that
the
Audit
Committee
approved
the
addition
of
these
two
items
for
consideration
by
the
committee
at
today's
meeting,
pursuant
to
section
89.3
of
the
procedure
by
lobbying
by
law,
number
2014,
two
four
four
one.
B
B
E
It's
a
good
question,
mr.
chair,
in
the
process
of
preparing
our
work
plan.
We
we
meet
with
with
all
all
councillors
and
in
this
particular
time
we
met
with
all
of
the
previous
councillors.
Prior
to
the
election,
we
extended
the
offer
to
any
of
new
counselors.
We
met
with
all
the
less
senior
staff
and
there
were
a
number
of
other
activities
that
we
followed
and
we
prepared
a
work
plan
and,
as
has
been,
was
the
custom
in
the
past.
We
we
deliver
our
work
plan
when
we
come
to
to
committee.
D
I,
don't
understand
why
the
work
plan,
because
it
can
be
amended
by
the
committee.
Obviously
it's
an
honor
the
agenda
week
ahead
at
times
the
public,
if
they're
interested
and
some
maybe
would
know
what
it
is
because
I
don't
think.
That's
the
confidential
document.
I'm
like
the
I,
know
your
reports
when
they
come
how
their
table
to
having
a
problem
with
that,
but
I
just
think
we
should
think
about.
If.
A
F
B
B
With
the
support
of
committee,
I
asked
the
Auditor
General
if
it
would
be
okay
to
reverse
the
order
of
these
two
items
and
so
that
we
can
deal
with
the
work
plan
quickly
before
we
get
into
the
meat
of
the
report
today,
if
everybody's
in
agreement
okay,
so
then,
if
we
can
assuming
we're
holding
both
items,
let's
start
with
the
work
plan.
If
you're,
okay,
Thank.
E
You
mr.
chair
members
of
the
committee,
I
think
I'd
like
to
begin
by
reminding
the
committee
and
the
people
here
in
attendance
that
the
office
of
the
Auditor
General
has
a
long-standing
relationship
with
both
the
federal
office
of
the
Auditor
General
and
the
Canadian
comprehensive
auditing
foundation
and
I'm
pleased
to
say
that
this
year's
fellows
from
the
canadian,
comprehensive
auditing
fountain
foundation
are
here,
and
you
will
very
likely
a
liberal
CLF
on
their
shell,
can
add
the
ampulla
verification
or
articulate.
If
you
could
stand
up,
please.
E
E
To
begin
with,
welcome
our
small,
not
the
pond
total
of
I
is
some
present
present
a
argument:
mana
method,
applique
por
la
la
la
planta,
verification
compound
they
set
up
place
without
the
arena
of
a
click
on,
say,
a
lay-oh
direction.
This
examined,
or
a
document
national
budget.
At
this
examine
the
the
verification
pleasure.
Dr.
Levin
examined
applaud
the
verification
daughter
municipality
each
year.
E
E
These
alternate
at
they
include
a
retroaction
de
personaje
bureau
chief
every
collision
morale.
They
innovative
advocate
our
external
exam
em.
They
led
to
the
recommendation
evaluation.
The
program
is
service,
oh
my
god.
They
could
attempt
the
restriction.
I
the
Nellie's
de
disc,
the
Rossoneri
Allen.
Therefore
they
have
you.
We
also
solicit
input
from
the
staff
of
our
office.
We
meet
with
external
auditors
and
review
any
of
their
management
letters.
E
Some
of
the
are
the
work
that
we
have
in
process
completed
our
2014
work
plan.
I
can
confirm
that
our
office
is
currently
completing
the
following
items:
working
on
the
audit
of
infrastructure
services,
completing
that
the
order
of
information
technology,
risk
management,
audit
of
information
technology
risk
management
and
the
specific
matters
surrounding
the
November
2014
cybersecurity
event.
We
are
auditing
specific
3-1-1
issues
and
we're
in
the
process
of
auditing
winter
operations.
E
I
think
everyone
here
knows
that
the
office
of
the
Auditor
General
is
responsible
for
the
operation
of
the
the
fraud
and
risk
online.
We'll
continue
that
work.
As
we've
indicated
earlier,
we've
were
the
process
of
completing
a
fraud,
risk
analysis
of
the
city
and
we'll
be
bringing
that
back
to
to
the
to
the
committee.
E
Every
audit
that
we
perform
were
applicable
this
year,
we'll
be
adding
a
review
of
succession
planning
in
in
each
of
our
audits.
Every
audit
always
includes
a
review
of
potential
savings
and
we
also
look
at
the
occupational
health
and
safety
issues
within
the
area
under
audit
and
then,
of
course,
for
that
specific
audit.
We
also
perform
a
risk
analysis
and
that's
included
in
the
in
the
audit
report.
E
The
litigation
that's
in
process
and
those
reports
are
the
follow-up
to
the
2010
audit
of
the
Mackenzie
King
bridge
resurfacing,
2010,
the
follow-up
to
the
2010
audit
of
the
West
End
flooding
event
and
the
development
review
processes
within
the
court
privet
and
finally,
the
2011
audit
of
the
Kapila
procurement
process
related
to
the
Spring
Hill
landfill
confirm:
oh
allah,
visuality,
geography,
municipal,
hey
chef,
the
colosseo,
the
verification
is
Swedish.
We
want
the
seller
present
a
confortable
as
a
little
EA
or
amplify
late-war
across
all.
Yes,
we
did
a
verification.
E
The
reflections
upon
Mackenzie
King,
the
Sweden,
a
verification
of
Porto,
so
then
Adagio
to
sector
West.
They
select
process
systems,
they
project
the
management
than
a
better
indoor
graphic.
The
latavia
carp,
the
practicum
at
Sierra,
the
provision
map
console
at
the
city
buff,
we
small
spring
health,
our
napped
next
steps,
of
course,
will
be
to
prepare.
E
Our
work
assignments
will
contact
the
city
manager's
office
to
start
the
process
of
liaison
between
the
office
of
the
Auditor
General
and
the
the
status
of
the
city
and,
of
course,
then
we'll
schedule,
those
audits
but
appreciate
no
percent
portion.
The
taps
all
prepare
a
these
was
effect,
a
shoulder
to
Ally
Shemekia
Vecchio
butyl
to
direct
their
municipal.
It
had
been
the
Quran
da
de
benefit,
gasps
yo,
se
beaucoup
Thank
You.
Mr.
chair.
F
E
A
You
mr.
chair,
with
regards
to
the
Spring
Hill
audit,
I,
can
apprise
members
of
this
reconstituted
and
new
standing
committee
of
it
and
their
previously.
The
Subcommittee
on
audit
had
addressed
this
issue
and
had
adjourned
the
particularly
audit
in
question.
Agreeing
with
the
legal
opinion
at
that
point
in
time
that,
once
the
the
commercial
arbitration
had
been
completed
than
the
Auditor
General
of
the
day
would
release
the
audit
related
to
it.
I
can't
advise
members
of
this
panel
that
the
the
liability
aspect
of
that.
F
D
D
E
Mr.
chary
had,
as
I
indicated,
I
visited
all
of
the
counselors
and
I
as
indicated
to
capture
wilkinson.
I
would
also
be
performing
a
risk
analysis
of
not
just
the
activities
that
were
brought
to
to
my
attention
by
senior
management
and
by
the
counselors,
but
also
the
items
that
come
out
of
our
risk.
Analysis
of
the
activities
at
the
city
and
I
indicated
to
you
that
it
was
something
that
is
important
and
is
something
that
I
believe
should
be
done.
E
D
E
D
E
E
And
my
hope
is
that
we
won't
have
anything
of
any
significance
that
will
come
through
the
the
five
noise
hotline.
But
I
think
history's
has
really
revealed
that
every
year
there
are
a
couple
of
items
that
do
come
along
and
I
will
be
indicating
when
I
present
the
the
annual
report.
Next
that
we
will
actually
be
coming
forward
with
an
annual
report
on
the
fraud
and
waste
hotline
in
the
middle
of
the
year,
because
it
seems.
E
D
B
E
B
Mentioned
for
the
benefit
of
committee
and
public,
as
mentioned
at
the
first
meeting,
we
intend
to,
as
mr.
Hughes
said,
take
the
fraud
and
waste
hotline
and
separate
that
out
as
a
report
on
its
own
and
hopefully
be
able
to
report
back
to
this
committee
before
the
fall
of
this
year.
Was
that
okay
and
then
on
an
ongoing
basis
afterwards,
so
you'll
hear
the
different
things
the
other
question
I
had
for
you
if
I
may
is
the
I
think
that
covers
everything
on
the
work
plan?
Okay,
thank
you.
B
E
E
Let
me
begin
mr.
chair
by
explaining
the
timing
of
our
report
here.
First
of
all,
normally
the
annual
report
of
the
office
of
the
Auditor
General
comes
forward
in
November
when
there
is
an
election.
Everyone
is
aware
that
there
is
a
new
council
and
the
new
Audit
Committee,
and,
given
that
timing,
it
was
decided
that
we
would
come
forward
after
the
approval
of
the
budget
that
happened
yesterday,
and
that
explains
the
timing
of
the
annual
report
for
last
year
being
delivered
today.
E
I'd
like
to
point
out
that
all
of
the
reports
are
of
the
complete
reports
are
available
at
Ottawa
dot.
Ca.
All
of
these
audits
were
approved
by
the
audit
subcommittee
on
September
13th
2012
and
by
council
on
October
10th
2012
and
the
audits
that
we're
going
to
be
looking
at
today.
Our
ethics,
IT
governance,
the
management
of
the
environmental
legislated
approval
process,
the
lost-and-found
process
at
OC,
Transpo
and
the
process
for
canceled
bus
trips
at
OC,
Transpo
and
then
specific
contracts
and
Fleet
Services
see
verification.
E
They
approve
a
policy
committee
that
11
cashola
tricep
Hamdi
Maldives
Yokohama
Paradiso
table
Madhu's.
In
addition
to
presenting
the
six
hour
reports,
we're
also
presenting
two
reviews
that
came
from
the
the
fraud
and
waste
hotline
and
those
two
reviews
are
City
funding
to
the
Ottawa
School
of
Speech
and
Drama,
and
the
city's
acquisition
of
land
for
soccer
fields.
Sade
is
a
city's
examine
salvinia.
There
are
ports
in
LA
and
Eileen
director
for
the
Debu
to
begin
with.
E
If
we
will
begin
with
the
audit
of
ethics,
our
audit
team
found
that
the
ethical
climate
here
at
the
city
was
quite
strong.
There
are
two
prime
indications
of
that.
There
is
an
employee
code
of
conduct
and
they
shall
see
in
a
minute
it's
well,
it's
well
known
across
the
city
and,
of
course,
an
active
and
well
used.
Fraud
and
waste
hotline.
E
E
We
found
that
95%
of
employees
were
aware
of
the
court
of
conduct
and
eighty-five
four
percent
had
read
the
code
of
conduct.
I
think
that's
that's
an
excellent
acknowledgement
of
the
value
of
the
court
of
conduct
and
and
the
fact
that
it's
it's
appreciated
by
the
employees.
We
found
that
81%
of
employees
believe
that
the
direct
service,
their
direct
supervisors,
are
ethical
and
that
72%
of
their
colleagues
are
ethical,
and
these
are
certainly
strong
indications
of
the
ethical
climate
here
at
the
city.
E
But
nevertheless,
we
found
opportunities
for
improvement
because
we
could
always
the
the
city
could
always
be
better.
We
found
that
there
was
that
about.
A
third
of
the
employees
indicated
that
a
regular
discussion
of
ethics
wasn't
occurring
in
their
workplace
that
almost
a
quarter
just
over
a
quarter
of
staff,
expressed
some
uncertainty
as
to
where
to
go
for
assistance
when
managing
an
ethical
dilemma.
E
Some
of
the
other
findings-
one-third
of
the
policies
that
are
referenced
in
the
code
of
conduct,
were
over
two
for
review.
There's
a
policy
here
at
the
city
that
they
would
be
reviewed
every
three
years
and,
of
course,
the
requirement
to
review
these
policies,
make
sure
that
the
relevant
and
that
that
you've
got
a
strong
relationship
between
the
policies,
the
code
of
conduct
and
the
expectations
of
employees.
E
Half
of
employees
indicated
that
they
had
not
completed
a
performance
review
and
we
we
believe
that
there
is
a
need
here
at
the
city,
to
formalize
the
responsibility
for
the
ethics
function
and
in
summation
management
agreed
with
all
eight
recommendations
in
this
report
is
also
a
constitutionally
politic
machine.
Adela
Kodokan,
the
colander
conduit,
if
they
are
right,
are
a
saint
out.
There
person
this
employee
that
apparently
Decor
the
controversial
individual.
E
That
actual
effect
accept
it
too
late
with
the
recommendatio
the
syrup
or
the
next
report
is
the
auditor
of
IT
governance
and
I'd
like
to
point
out
to
the
to
the
committee
and
to
readers
that
this
is
the
audit
of
IT
governance.
The
governance
function
over
information
technology
here
at
the
city.
This
is
not
a
review
of
the
activities
of
the
information
technology
services.
E
There
are
actually
two
audits
that
are
in
process
right
now
that
we,
later
this
year
of
the
activities
of
IT,
the
audit
found
that
the
city
meets
many
of
the
organization
and
government
structures
that
one
would
expect
in
supporting
sound
IT
governance.
We
found
that
the
CIL
Job
Description
provides
rules
and
responsibilities
that
one
would
expect
to
find
in
the
job
description
of
a
CEO
of
an
organization
of
this
size.
E
Nevertheless,
little
possibility
there
may
be
a
ratio
visible
to
the
later
room
are
in
Port,
Arthur,
pasta,
chef,
Tony
Falasca
may
conclude
that
I
love
epic,
a
spoiler
poster
chef,
Dylan
comércio.
We
found
opportunities
for
improvement
where
we
saw
the
turnover
at
the
CI
Pizitz
CIO
position
has
been
substantial
since
2012
they've
been
five
CIOs,
with
no
effective
CIO
succession
plan
in
place.
E
Turning
to
the
environmental
approval
process,
there
were
very
good
practices
here
at
work
in
the
city.
The
city
has
a
clear
understanding
of
the
environmental
legislative
approval
process.
We
found
that
the
city
adequately
applies
the
guidelines
of
the
different
legislative
bodies
to
perform
an
environmental
assessment
and
a
good
practice
that
that
is
adopted
by
better
organizations.
Is
the
city
issues,
statements
of
to
the
relevant
Standing
Committee
for
approval
before
undertaking
an
environmental
assessment
and
starting
the
project.
This
provides
City
Council
with
an
opportunity
to
review
the
expected
content
of
an
environmental
assessment.
E
E
We
did,
however,
find
opportunities
for
improvement.
The
city
needs
to
analyze
the
impact
on
ongoing
projects
when
there
are
changes
to
the
legislation
after
the
environmental
assessment
is
completed.
For
example,
a
major
big
red
project
was
postponed
in
the
summer
of
2013,
as
numerous
nests
of
barn
swallows
were
found
under
a
structure.
The
original
environmental
assessment
was
done
in
2008
and
in
2012
this
new
species
was
added
to
the
list
of
threatened
species.
E
In
Ontario
we
felt
that
the
tracking
of
comments
and
questions
during
consultation
could
be
improved
and
once
again,
management
agreed
with
all
five
recommendations.
In
this
report,
the
possibility
team
area
ratio
lavinda
analyzed
a
lira
precursor
le
projet
Accord.
The
Sharma
are
Portela
legislation,
apple
in
a
very
ratio,
Amaro
metal,
apology,
mera
exotica
story,
jump
or
a
tape
who
say
a
litlle
dimitra's,
horizontal
addict,
who
felt
they
number
any
deer
on
the
heuristic
sue
instructor
level
ratio,
Oliver,
Martin,
post-op
Roger,
have
a
theory,
is
a
on
the
midweek.
E
E
Turning
now
to
the
audit
of
OC
Transpo
process
for
lost
and
found
since
2001
OC
transfer,
lost-and-found
management
and
client
services
have
been
delivered
under
a
sole
source
agreement
with
a
not-for-profit
organization
and
that's
cost
the
city
about
six
hundred
thousand
dollars.
Requests
for
proposals
have
not
been
issued
when
subsequent
agreements
were
executed
in
2004
and
2009.
E
In
fact,
we
found
an
email
show
that
the
employee
was
concerned
about
the
organization's
revenue
needs
when
the
individual
should
have
been
acting
in
the
city's
interests
since
2014,
however,
management
recognized
the
issue
and
reassigned
responsibility
for
portions
of
the
file
to
others
in
employee
and
availed
a
unemployed,
Delevigne
casual,
merle
direct
on
a
negotiation
elysian
days
on
top
detail
situation,
the
costly
dented
para
por,
el
Ghazi,
Logan
yzma,
a
Korean,
melted
column,
place
approach.
You
pay
the
best
worthiness
here,
Donegan
yzma,
an
occasion
voluntarily
under
my
care
towards
that
direction.
E
I
reckon
in
a
problem
a
way
of
GBA
in
part,
a
the
responsibility
for
necks.
We
found
with
the
latest
agreement
in
2009
that
it
had
not
been
reviewed
by
legal
services.
It
did
not
contain
the
appropriate
clauses
that
should
have
been
included.
It
didn't
contain
the
standard
amount
of
insurance
coverage
and
the
city
had
not
requested,
received
or
reviewed
annual
audited
financial
statements
for
the
organization
to
monitor
their
ongoing
liquidity
and
ensure
they
could
adequately
deliver
the
lost-and-found
service.
E
Additional
opportunities
that
were
identified
for
improvement
in
the
audit
of
lost-and-found
when
we
found
that
that
there
had
been
a
long-standing
practice
of
allowing
OC
Transpo
employees
to
keep
unclaimed
property
when
it
was
brought
to
the
attention
of
management,
they
changed
the
practice
immediately
and
terminated
that
long-standing
practice
we
recommended
that
they
determine
and
refine
the
lost-and-found
requirements,
including
tracking
and
monitoring,
develop
the
business
case
with
service
delivery
options.
Consider
the
costs
and
benefits
going
forward
and
issue
a
request
for
Proposal
management
agreed
with
all
seven
recommendations
in
this
audit.
E
Turning
to
the
audit
of
the
OSI
transport
process
for
canceled
bus
trips,
we
found
that
there
was
a
consistent
understanding
of
priority
routes
that
should
not
be
canceled
from
roots
to
used
to
fill
a
priority
trip.
The
standard
operating
procedure,
however,
that
was
in
place,
didn't
closely
didn't
quite
represent
the
the
actual
practices
that
the
OSI
transfer
was
following,
and
we
suggested
that
they
update
those
standard
operating
procedures.
E
We
found
that
in
this
audit
that
just
over
one
third
of
Fleet
Services
annual
savings
of
four
million
dollars
were
not
from
items
that
were
identified
in
the
initial
business
case.
Now,
management
was
able
to
indicate
it
to
us
that
that
that
a
new
practice
had
been
adopted
by
senior
management
committee
that
would
allow
them
to
to
find
to
deliver
other
savings,
in
conformance
with
the
corporate
efficiency
savings
program.
E
E
We
also
found
that
the
requirement
that
that
were
the
on-site
provider,
where
the
provider
was
to
be
on-site,
meant
that
they
were
occupying
valuable,
valuable
City
space
and
that
that
that's
safe,
that
space
could
be
used
by
others
and
by
shifting
around
resources
across
the
city.
The
savings
could
amount
to
about
a
hundred
thousand
dollars
a
year
mission
after
constant
issue:
dev
initiative,
the
transformation
village
s
change
apart
automobile,
the
service,
dr.
E
E
When
we
looked
at
the
tire
contract,
we
found
that
the
reliance
on
the
supplier
that
there
was
too
much
reliance
on
the
supplier
to
select,
stop
track
and
I
utilize.
The
the
used
tires
here
at
the
city.
We
found
no
data
available
that
allowed
us
to
have
any
indication
of
the
status
of
the
huge
tires
entire
inventory
or
the
disposal.
E
When
we
went
to
to
see
where
the
used
higher
inventory
was
kept,
we
expected
to
see
that
the
inventory
was
properly
stored
and
protected.
We
found
that
the
use
tire
inventory
was
kept
outside
in
dishes
that
negatively
impact
their
condition
and
usability,
and
the
apart
donate
this
bossy
Bursa
later
they
start
at
MIT,
Tokyo
nice
early
district,
shell.
E
E
Sure
most
of
the
committee
knows
that
the
planning
elect
allows
municipalities
to
authorize
an
increase
in
the
height
and
our
density
of
development
in
return
for
the
provision
of
facilities,
service
services
or
matters
that
refer
to
as
community
benefits
and
in
April
of
2013.
A
direct
payment
was
made
to
the
ATO
School
of
Speech
and
Drama
by
a
developer
in
the
amount
of
$50,000,
and
it
was
to
be
under
this.
It
was
made
under
this
provision.
E
The
city,
however,
was
not
aware
until
2014
that
the
payment
had
already
been
made
by
this
group
to
this
group
by
the
developer.
So
it's
clear
that
the
payment
was
not
handled
to
the
city
standard
procedures
and,
as
the
organization
failed
in
favor
of
2014,
when
they
failed,
they,
they
left
alone
balance
of
$15,000
to
the
city,
investment.
E
The
post
reveal
a
procedure
standard
Olivia,
the
city
about
and
because
there's
a
requirement
here
at
the
city
where
the
organization's
who
are
at
risk
of
of
of
defaulting,
they
they
go
on
a
recovery
program
where
they
required
to
wear
the
orgonite.
The
organization
has
accumulated
deficit
that
is
greater
than
10
percent
of
their
of
their
budget.
They
required
to
provide
a
deficit
reduction
plan
to
the
city,
and
there
was
no
requirement
for
this
organization
to
provide
interim
progress
reports
towards
the
team
achieving
their
deficit
reduction
plan.
Nor
was
one
requested.
E
E
E
Tax
donation
receipts
were
issued
to
the
individual
sellers
for
a
total
of
two
hundred
and
fifty
thousand
dollars
for
cash
donations
that
were
provided
to
the
city,
a
completion
of
the
transaction.
The
report
indicated
that
there
would
not
be
donation
receipts
issued
for
income
tax
purposes.
They
do
see
CL
quorum,
totaled,
the
dis
all.
E
Going
forward,
we
report
annually
on
audit
reports
completed
during
the
air.
We
will
come
back
with
our
next
audit
report
in
November,
as
is
as
usual,
our
follow
up.
Reports
will
be
presented
as
they
are
completed
throughout
the
year
and
the
fraud
and
waste
hotline
report
will
be
presented
annually
likely
in
the
middle
of
in
the
middle
of
the
year
to
liaison
papers
a
report
so
truly
report.
The
verification
rail
is
a
a
new
cement,
Newsom
epidural,
a
verification
of
us
we've
a
decade.
E
Seventeen
a
habitual
ma
before
the
f-102,
lays
out
the
pose
a
new
report
slalom
director
for
the
Derby,
a
virtue
Alma
Oh
Millie
Adele
exercise.
Finally,
I
would
like
to
express
our
appreciation
to
mr.
Kirkpatrick
and
the
staff
of
the
city
for
the
assistance
that
they
provided
the
office
of
the
Auditor
General
in
the
the
performance
of
our
work
and
as
its
as
must
be
obvious.
It
isn't
possible
to
do
all
of
this
work.
It's
not
possible
for
me
to
do
all
of
this
work
alone
and
I'm
pleased
to
to
have
the
staff
behind
us.
E
B
C
C
Do
it
maybe
this
is
for
mr.
Kirkpatrick,
what's
the
succession
plan
or
for
the
for
that
visit,
it's
an
important
position.
We
want
to
integrate
it
well
into
the
into
the
strategic
plan.
The
the
IT
plan
has
to
be
integrated.
What's
the
the
continuance,
the
succession
of
of
that?
What's
your
feeling
on
that,
mr.
Kirkpatrick.
H
We
had
a
cio
from
a
amount
of
nation
to
March
of
2004
mr.
Gettys
for
four
years.
We
then
had
a
cio
from
2004
to
2009
john
and
hairs
campbell,
who
left
for
another
job
with
federal
government,
I
then
put
and
I
guess.
Mr.
Hughes
is
including
this
an
interim
an
octa
CIO,
while
I
hired
the
next
CIO
cause
it.
She
left
suddenly
and
I
needed
to
put
someone
around
the
department,
then
hired
another
CIO
who
was
here
for
three
years.
Mr.
Michele,
mr.
H
Michaux
retired
I
then
decided
not
to
fill
the
position
and
myself
and
Rob
Collins,
who
was
a
former
CIO
cognos
corporation,
came
in
to
review
a
number
of
the
things
mr.
Hughes
mentioned,
including
governance,
including
how
we
prioritize
a
strategic
plan.
I
brought
him
in
for
a
specific
contract
for
18
months
with
myself
to
oversee
that.
He
then
left
and
I
hired
a
CIO
in
July
of
2013.
She
left
job
fit.
She
got
another
job
got
recruited
back
to
the
federal
government,
so
she
was
only
here
six
months.
H
That's
the
only
one
I
would
say
was
unexpected
and
then
I
put
a
lien
panky,
whose
were
a
long
time,
she's
just
retiring.
Her
thirty-year
manager
with
her
IT
department,
huge
experience
as
the
active
CIO
while
he
recruited
and
we
were
looking
for
specific
individual
and
we
took
that
time.
Mr.
Kilpatrick
and
I
did
the
interviews
and
we
hired
mr.
Duff
at
the
succession
plan.
I
agree
with
the
other
general.
There
wasn't
a
succession
plan
when
he
undertook
the
audit
now
Human
Resources
under
the
leadership
of
mr.
Cerf.
H
After
the
city
manager
and
our
people
plan,
every
department
has
had
to
do
a
succession
plan
and
we've
worked
on
that
over
the
last
year
and
a
half
and
every
department
has
a
succession
plan.
Now
in
the
city,
it
was
one
of
our
strategic
initiatives
which
was
actually
part
of
the
council
corporate
strategic
plan,
which
you
all
approved,
and
we
action
by
the
end
of
2014.
G
C
You
mr.
carrados
and
mr.
Kirkpatrick,
but
it
sure,
does
speak
to
then
and
it's
in
some
of
the
Auditor
General's
recommendations
to
the
the
lack
of
effective
integration
into
our
into
our
overall
strategic
plan
and
in
the
efficiency
of
of
the
department
but
I'm
sure
your
with
our
new
with
our
new
hire
and
that
will
that
will
rectify
itself.
On
mr.
auditor
general
on
the.
E
Mister
sure,
that's
that's
correct.
There
was
an
issue
with
downtime
of
equipment
related
to
delivery
of
the
delivery
and
availability
of
parts,
and
the
project
was
to
was
to
increase
the
availability
of
parts,
and
it
was
known
that
there
would
be
a
reduction
of
3%
of
the
cost
of
parts,
but
an
increase
of
10%
to
cover
the
the
costs
of
the
provider
of
the
of
the
parts.
E
However,
when
we
did
our
review,
we
found
that
on
average
the
increase
wasn't
the
the
net
7
that
was
expected.
It
was
actual,
but
eleven
point,
eight
percent,
almost
five
percent
higher
and
we
didn't
and
then
we
did
not
find
any
significant
decrease
in
equipment
downtime.
As
a
result
of
this
of
the.
C
E
B
G
The
work
in
many
cases
in
the
area
of
IT
governance,
I'm
pleased
to
say,
is
we
just
discussed
the
Charles
Duff.
It
has
recently
joined
the
cities,
our
new
chief
information
officer
and
director
of
IT
services
and
mr.
Duff.
It
has
over
30
years
experience
in
the
private
and
public
sectors
and
progressively
senior
positions
and
has
served
in
the
role
of
CEO
for
the
last
decade.
His
extensive
experience,
I
believe,
will
be
invaluable
to
supporting
the
city's
journey
towards
being
a
client
centric.
G
Digitally
driven
organization,
in
addition,
as
part
of
the
city's
corporate
succession
planning
strategic
initiative,
all
critical
roles
in
EITS
Department
have
been
identified
and
succession
plans,
as
I
mentioned
in
response
to
councillor
qjs
question
are
currently
in
development.
With
respect
to
ethics,
the
results
of
the
all
staff
survey
conducted
for
this
audit
suggested
that
the
ethical
climate,
the
city,
is
quite
strong,
as
the
Auditor
General
indicated,
and
this
is
a
finding
that
it
was
very
reaffirming
for
me
a
very
significant
issue
and
we
are
very
happy
with
the
result.
G
The
city
has
a
number
of
effective
components
that
support
its
ethics
management
framework
and
steps
are
being
taken
to
strengthen
communication
to
employees
with
respect
to
ethics
related
expectations
and
to
ensure
a
consistent
understanding
across
the
corporation
future.
Circulations
of
the
code
of
conduct
will
highlight
the
existing
whistleblower
protection
clause
to
enhance
awareness
amongst
all
staff.
G
The
RFP
incorporated
enhanced
financial
reporting,
electronic
tracking
systems
and
security
measures
to
protect
both
information
and
contents.
Staff
are
currently
evaluating
the
financial
proposals
received
in
Dux
and
expect
to
select
a
preferred
proponent
shortly.
With
regard
to
the
OC
transfer
planning
process
related
to
the
cancellation
of
bus
trips,
I
would
like
to
stress
the
providing
reliable
service
and
timely
information
to
minimize
the
impact,
and
customers
is
a
priority
for
transit
services.
G
There
are
numerous
reasons
why
a
bus
trip
may
be
cancelled,
such
as
inclement
weather
traffic,
collisions
operator,
illness,
low
sea
transport
coordinates
resources
on
the
street
and
in
the
transit
operations,
control
center
to
adapt
to
service
disruptions
and
to
adjust
service
delivery.
It's
understood.
G
The
city
will
build
a
business
case
using
the
city
standard
corporate
process,
which
will
lay
out
the
costs
and
benefits
of
the
different
models
for
providing
parts
to
the
city,
and
the
city
will
then
see
the
private
sectors
input
by
placing
a
request
for
information
out
to
tender,
to
ensure
all
bids
receive
a
thorough,
fair
and
equitable
review.
The
city
will
engage
a
private
in
in
fairness,
commissioner,
in
that
work.
With
regard
to
environmental
legislative
approval
processes,
the
audit
confirmed
that
the
city
has
a
good
understanding
of
the
environmental
assessment
process
and
performs
them
efficiently.
G
The
city
does
extensive
public
consultation
during
these
studies,
which
includes
gathering
feedback
and
compiling
and
considering
comments
to
ensure
that
applicable
legislation
has
not
changed,
which
could
impact
the
project's
outcome,
upon.
Completion
of
an
environmental
assessment
and
prior
to
construction
staff
will
review
the
EA
assumptions
and
recommendations
before
proceeding
in
the
future.
G
The
verification
says
you
detect
fraud,
a
abou
key
Company,
B
electrons
amount
of
transparency,
a
divide,
a
sponsibility,
reveal
in
response
to
the
other
generals,
review
the
C's
acquisition
of
land
for
soccer
fields
in
the
provision
of
funding
to
the
auto
School
of
Speech
and
Drama.
Management
has
strengthened
policies
and
practices
related
areas
identified
for
improvement.
Five
of
the
six
recommendations
and
with
respect
to
these
two
audits
have
already
been
implemented
and
the
final
one
is
substantially
complete
and
will
be
complete
shortly.
G
I'd
like
to
conclude
by
reiterating
the
management
agreed
with
all
of
the
recommendations
brought
forward
by
the
Auditor
General.
Today
we
recognize
the
contributions
of
the
audit
function
and
acknowledge
the
important
role
that
the
Auditor
General
and
his
staff
play
in
helping
the
city
identify
practices
and
processes
that
need
more
consistency,
rigor
and
improved
oversight,
and
we
are
committed
to
finding
better
ways
to
monitor
measure
and
assess
the
work
we
do
in
order
to
improve
overall
performance,
streamline
operations
and
deliver
value
to
Ottawa
residents.
Mentor
teacher.
B
D
You
and
I
first
thank
you,
mr.
backett,
for
that
overview.
I
think
this
is
probably
the
first
time
that
management
agreed,
but
every
single
one
of
the
recommendations
from
the
other
generalist
and
last
year
was
pretty
good
as
well,
but
I
think
this
is
a
standard,
so
is
that
the
function
has
developed
over
the
years
so
that
there
is
a
much
closer
working
relationship
to
get
these
improvements
made
and
so
I
think
is
I'm
both
for
the
Auditor
General
and
yourself
thought.
D
He
said
thanks
for
doing
that,
because
it
shows
that
we're
moving
forward
a
couple
of
issues
that
I
wanted
know
more
about.
You
said
on
the
ethics
report.
This
is
a
good
report,
but
I
still
I'm
concerned
about
two
of
the
things
one
preferential
treatment
of
some
employees:
22%,
that's
one
out
of
five
roughly
that
did
this
survey
and
fear
of
reprisal
about
the
same
percentage,
and
those
are
two
that
I
think
are
are
worrisome
and
how
you
work
in
the
operation
and
it's
kind
of
general
that
it
says
in
the
responses
here.
D
So
it's
going
to
be
important,
but
are
these?
Could
you
tell
in
doing
this
on
the
survey?
This
is
a
hard
thing
to
tell
these
can
be
done
in
a
very
minor
way
that
this
little
something
people
just
think.
Something
is
not
a
big
thing,
and
sometimes
it's
a
very
large
thing,
and
do
you
have
any
idea
of
which
ones
of
these
several
report?
It
would
have
been
put
in,
say,
a
more
major
okay.
They
say,
for
example,
preferential
treatment.
D
E
E
D
I
think
it's
important,
perhaps
a
change
to
check
that
point
again
to
see
how
the
new
procedures
are
actually
going
to
reduce
it
in
the
large
operation
like
this.
You
could
always
have
some
obviously
but
I
think,
and
it's
only
the
ones
that
answered
the
survey
and
sometimes
people
answer
surveys.
Do
it
because
they're
annoyed
about
something.
So
it's
hard
to
know
if
it's
justified
the
other
one
was
that
was
on
page
five
I
think
it
was
16
or
the
OSI
transport
cancel
bus
trips.
D
This
is
something
that
those
of
us
who
have
people
have
to
go
very
long
distance
here
about
all
the
time
and
the
and
I
know
they've
told
me
they
have
some
priority
routes,
but
even
they
sometimes
seem
to
be
canceled
and
there's
other
things
so
and
when
I
went
there,
I
saw
they
had
a
list
list
on
the
rail.
Now.
Maybe
this
came
because
of
you
and
I
saw.
D
E
Chair
what
we're
saying
is
that
that
all
of
the
staff
involved
in
the
process
of
operating
and
cancelling
buses
and
rescheduling
buses
are
very
aware
of
the
the
paris'
there's
a
consistent
understanding
of
of
the
priority
routes,
and
that's
a
good
thing.
If
we,
we
did
not
find
that
there
was
an
inconsistency
understanding.
So
that's
a
good
thing,
but
the
process
where
they,
where
the
issue
cancellation
alerts,
could
be
improved
because
sometimes
the
ants
elation
notices
are
coming
out
after
the
bus
was
scheduled
to
to
arrive
quite
often
quite
often
yeah.
Yes
and.
E
D
E
D
D
E
D
So
these
tires
that
we
no
longer
use
our
dispose
of,
as
any
other
tire
would
be
under
the
provincial
laws
about
tires.
It's
not
those
ones,
these,
the
ones
more,
that
we're
going
to
be
reusing
or
possibly
we
you
see,
that's
correct.
Okay,
that's
not
happening
now,
because
they
I
will
see
all
of
these
when
it
to
committee.
So
we
haven't
had
time
to
go
through
in
detail,
but
I
did
find
an
ID
like
the
way
that
you've
set
this
up
and
I
think
it
does
very
clearly
stated,
which
is
very
helpful.
Thank
you.
Okay,.
F
You
Thank
You
mr.
chair
Thank,
You
mr.
Hughes
I'm,
the
OSI
transport
loss
empowered
and
go
through
some
of
the
recommendation
and
it
seems
there's
there's
a
general,
an
agreement
between
management
and
and
your
recommendation.
But
I
don't
see.
Have
you
checked
what
other
than
that
page
55,
perhaps
and
I
see
some
your
recommendation
and
management's
response
as
well,
but
have
you
know
what
is
their
best
practice
and
other
municipality
or
on
another
city?
How
would
they
handle
their
found
and
loss
at?
Do
they
have
a
different
process
than
what
we
do
or.
E
F
So
you
have
municipality,
perhaps
there
they
will
do
their
I
mean.
Do
they
have
the
charity
where
we
have
ourself
or
do
they
solve
them
themselves
or
I
mean
I'm
25
from
2001
till
now,
as
soon
as
we're
doing
business
as
usual
and
everybody
agree,
we
need
to
do
a
better
job
at
a
job
at
a
job,
but
that's
14
years
later,
I'm
still
do
business
as
usual.
Have
we
tried
to
create
a
different
process?
That's
my
hour
has
also
transport
been
notify.
F
E
Mr.
charrier,
through
you
to
the
counselor,
once
again,
our
interest
here
came
out
of
a
report
to
the
fraud
and
waste
hotline
about
the
specific
agreement
with
the
specific
were
in
a
organization
I
think
it.
It
would
be
appropriate
to
address
that
that
question,
perhaps
to
to
staff
as
to
what
other
municipalities
I
do
with
their
lost
and
found
process.
I
Good
morning
and
yes,
mr.
chair
3
2,
counts,
regulate
most
other
transit
agencies,
we
did
a
scan
and
they
they
operate
their
own.
We
used
to
it
used
to
cost
us
over
$70,000.
As
the
report
says,
we
went
out
and
used
a
charitable
organization
and
that
that
lowered
the
costs
as
its
headline
in
the
report-
and
you
know
you
have
to
put
the
$600,000
into
context-
that's
over
14
years,
so
that's
just
over
$40,000.
It
used
to
cost
us
$70,000
and
so
aligned
with
the
charitable
organization.
Others
operate
their
own.
F
Also,
since
2001
OSHA
transform
ourself
our
management
and
client
service,
you
know
so
obviously
we
have
something
is
not
just
yesterday,
it's
been
going
on
for
multiple
years
has
been
almost
14
years,
and
is
that
the
best
way,
what
we're
doing
today,
in
your
opinion,
it's
not
the
best
way
to
continue
that
way
or
we
should
be
try
to
look
outside
and
see
if
there
is
something
different
to
deliver
that
service.
Now,
that's.
I
A
very
important
question,
I
think
the
context
the
metrics
you
have
to
put
to
it
is
8,000
trips
a
day
bus
trips,
30,000
items
returned
to
annually
26
percent
of
those
go
back
to
those
that
have
lost
their
items.
Mr.
Kasich
personally
experienced
that
he
lost
his
umbrella.
He
actually
got
one
back.
He
told
me
that
to
himself
and
then
the
rest
goes
back
to
the
trail
blue
community,
that
sponsors
17
agencies,
many
of
which
you
know
directly
and
indirectly.
I
So
if
you
fundamentally
believe
in
a
holistic
good
service,
good
customer
service
give
back
to
the
community,
we
think
it's
the
right
model.
I
can't
speak
for
the
previous
administration
that
renewed
and
renewed
and
renewed
and
denied
legal
engaged.
I
can
tell
you
that
mr.
O'conner
got
a
call
from
me
the
minute
I
heard
about
this,
and
we
stopped
the
practice
of
employees
keeping
items.
We
also
said
we're
gonna
do
an
RFQ
and
we've
done
that
that
RFQ
is
closed
or
in
stage
three
of
that
process.
I
I
can't
tell
public
who
releases
where
we
are
on
that,
because
we're
still
finalizing
the
details.
So
fundamentally,
there
was
direction
back
in
2001
to
look
at
efficiencies.
That's
what
was
done
and
holistically
if
you
believe
in
the
good
service
give
back
to
the
community
and
great
customer
service
I.
Believe
it's
the
right
thing.
B
Actually,
mr.
McCarney,
it's
my
turn
now
to
ask
some
questions
and
if
I
may
I
I
just
want
to
thank
you
for
the
job
you're
doing
the
the
difference.
I
talk
to
all
my
colleagues,
we
find
a
big
difference
with
how
council
reacts
with
OC
Transpo,
since
you've
taken
over
and
I
really
want
to
publicly.
Thank
you
for
the
good
work,
you're
doing
and
I
see
it
got
Roy,
Charter
and
Pat's
cringer
here
too,
that
are
amazing
people
that
I
know
my
office
deals.
What's
our
weekly
and
get
great
experience.
B
I
E
B
Thank
you.
Thank
you,
mr.
McCarney,
and
now
I
move
on
to
the
optics
on
it.
If
I
could
the
like
I
get
an
indication
if
I
could
from
mr.
Kilpatrick
the
best
way
to
go
about
this?
Should
this
be
a
direction
to
staff
or
or
do
you
already
have
a
plan
in
place
to
identify
someone
that
would
be
the
ethics
first,
one
responsible
for
ethics
here
at
the
city,
I?
Don't.
G
B
I
could
also
ask
you,
mr.
Kubik,
along
with
the
other
councillors
I'm
concerned,
with
the
comment
about
that
some
staff-
absolute
one
in
five,
indicated
that
they
were
afraid
of
report
and
reprisals.
Should
they
report
a
violation?
Can
you
give
us
some
indication
as
what
will
be
done
or
is
already
being
done
to
assure
employees
that
that
should
not
be
the
the
concern
here
at
the
city?
Yes,.
G
And
that
I
mean
one
in
five
is
too
high:
I'm,
not
sure
what
that
standard
would
be
for
organizations
this
size,
but
it
doesn't
matter
one
in
five
feels
too
high
to
the
management
of
the
City
of
Ottawa,
and
so
we
take
this
part
very
seriously
as
well.
It's
why
I
focused
on
it.
Actually,
in
my
comments
and
I,
think
what
well
I
know
what
we
are
doing.
I
think
what
will
be
successful
in
improving
that
result
is
communication.
G
We
need
to
change
that
and
management
needs
to
lead
in
that
regard,
in
terms
of
ensuring
that
ethics
is
something
that's
part
of
the
the
kana
sauce,
the
daily
experience
of
people
in
their
workplace
and
as
part
of
that
communication
and
discussion
of
ethics,
as
I
indicated
my
comments
very,
very
clear
messaging
on
the
importance
of
the
whistleblower
function
and
the
fact
that
you
know
any
reprisals
or
any
consequence.
Somebody
in
good
faith
telling
management
about
a
concern
they
have
will
not
be
tolerated,
will
be
investigated
and
consequences
will
ensue.
B
Thank
you
mr.
Patrick,
going
to
the
review
of
the
acquisition
of
the
soccer
fields.
If
I
may.
Mr.
Hughes,
can
you
tell
us
the
policy
that
is
in
place
for
when
we
purchased
the
lands
like
what
you've
outlined
there
you're
saying
it
was
not
followed?
Was
that
policy
in
place
at
that
time
and
is
there
change,
is
going
to
be
recommended
to
that.
E
If
you
were
mr.
chair
for
one
second
sure
the
policy
and
the
policy
was
in
place
at
the
time
it
was
prepared
in
2007,
it
was
revised
in
the
end
of
2014,
but
substantially
there
was
a
requirement
where
the
estimated
market
value
of
the
property
is
$750,000
or
greater.
A
second
appraisal
would
required,
one
of
which
will
be
undertaken
by
an
independent,
real
estate,
professional
and.
B
E
A
Mr.
chairman,
the
we've
received
from
the
vendor
a
full
independent
appraisal
report
staff
also
did
are
prepared
an
independent
appraisal
report.
They
did
rely
on
a
component
part
of
the
one
provided
by
the
vendor,
the
costing
data
it
was
from
a
cost
consultant
that
we
used
normally,
so
we
used
that
cost
data
in
our
appraisal.
The
auditor
felt
that
this
was
an
inappropriate
procedure
and
felt
that
our
appraisal
with
air
four
was
not
truly
independent.
A
That
was
a
finding
of
the
audit.
We
thought
we
had
two
appraisals,
an
internal
one
at
an
external
one,
when
we
proceeded
with
the
land
sale
and
in
subsequently
the
order
to
felt
that
that
procedure
was
inappropriate.
We
should
have
gotten
a
third
party
dependent
one
to
support
our
internal
one.
Is
this.
A
Quite
often
that
when
we,
when
they
hire
an
independent
appraisal,
if
they're
from
our
standing
often
list,
we
will
recognize
it,
we
will
look
very
carefully
at
the
terms
of
reference
that
they
were
given.
We
will
challenge
that
appraiser.
If
we
feel
that
that
isn't
appropriate,
we
do
in
21
we
will
go
but
a
third
appraisal.
This
was
a
somewhat
unusual
situation
in
that
it
was
a
cost
component
which
is
not
typical
in
appraisals
that
we
normally
do.
Okay,
thank.
G
G
The
insight
into
what
the
decision-making
was
a
management
at
the
time,
but
this
was
a
unique
situation
and
the
issue
wasn't
the
valuation
of
the
land.
It
was
the
valuation
of
the
improvements.
If
we
took
information
from
a
an
appraiser
that
we've
used,
we
use
also
our
own
side,
but
in
this
situation,
in
strict
accordance
with
counsel
policy,
we
should
have
asked
for
that
third
party.
G
B
Thank
you
also
for
the
the
record
I'd
like
to
comment
on
the
ei
audit.
That
I
see
vbg
is
here
in
the
audience
today
too,
and
having
survived
an
EI
process
myself,
I
can
speak
to
it
that
the
city
is
doing
a
great
job
on
that,
and
so
thank
you
Vivi
for
years.
Your
efforts
last
question
for
me
on
the
audit
is
the
speech
and
drama
report.
B
If,
if
I
could
I'd
like
to
find
out
some
information
on
that,
as
so
I'm
not
sure,
perhaps
mr.
Cabot
Rick
trying
to
get
an
understanding?
Why
so
much
was
given
to
this
one
group,
given
all
the
circumstances
here,
it's
you
know,
I'm,
hoping
that
this
is
not
something
that
we
do
a
lot
of
at
the
city
to
fund
these.
Basically
private
businesses,
I'd.
G
Have
to
ask
I,
don't
know
Steve
for
Dan
to
talk
about
the
the
original
assessment
of
the
request
and
the
the
provision
of
the
funding,
but
just
while
Dan's
come
to
the
table,
I
mean
I
think
the
made
for
me.
The
key
finding
of
the
Auditor
General
here
is
that
we
need
to
have
more
ongoing
oversight
for
organizations
that
we
have
provided
funding
to
with
a
on
a
repayment
basis,
especially
those
that
you
know
through
their
balance
sheet
or
our
financial
statement
metrics.
We
know
there's
a
higher
risk
in
terms
of
the
repayment.
A
B
A
A
15
I
believe,
though,
that
we
are
pursuing
with
bankruptcy
trustees
the
the
original
claim
for
$15,000
since
that
time
and
based
on
the
auditors
recommendations,
we
have
modified
the
cultural
funding
process
to
include
all
of
the
recommendations,
including
the
10%
deficit,
compared
to
their
overall
revenues,
where
we
now
do
an
intervention.
At
that
point,
we
now
do
quarterly
monitoring
with
the
group
for
those
in
those
situations
as
well,
and
we've
changed
all
of
our
documents
to
now
reflect
that,
so
that
groups
are
all
aware
that
that
is
now
the
new
standard
for
the
city
funding.
A
B
Thank
you
and
last
question
on
that
one,
and
perhaps
that's
going
to
be
a
planning
person
and
I
apologize
for
the
musical
chairs
going
on
here,
but
we
do
want
to
get
to
the
bottom
of
a
lot
of
this.
The
$50,000
that
was
listed
in
the
report
that
should
have
been
section
37
benefits.
Do
we
know
what's
going
on
with
that.
A
A
B
A
I
would
say:
no,
we
do
not
do
any
of
these
anymore
with
the
the
site
plans.
We
now
have
the
section
37
benefit
protocols
in
place,
they're
attached
to
the
zoning,
a
report
that
comes
forward
and
it's
very
clear
in
those
reports
what
the
the
benefits
are-
and
you
know
in
the
future
I
mean
there
may
be
the
community
may
decide
that
is,
is
a
benefit,
that's
appropriate,
but
you
know
certainly
yet
so
we
haven't
done
one
since
then
to.
A
Of
private
business,
I
presume
this
was
a
Association
but
I'm
not
sure
of
exactly
what
the
organization
was,
but
we
do
have
the
basis
of
the
of
the
section.
37
is
that
you
know
the
benefit,
be
you
know
to
the
community.
We
try
to
derive
from
the
word
counts,
or
a
list
of
benefits
that
the
community
is
looking
for.
They
certainly
have
to
be
something
that
is
in
you
know,
proximate
location
toward
that,
so
traditionally
is
more
benefits
to
infrastructure,
benefit,
to
parks.
B
C
C
E
Mr.
chair,
through
you
to
to
the
counselor,
an
invitation
was
sent
out
and
the
survey
could
be
answered
by
email
or
by
paper
itself.
Okay,
our
staff
here
at
the
city.
They
don't
have
access
to
email,
so
we
send
out
an
invitation
to
their
managers
and
supervisors
and
require
them
to
bring
it
to
the
attention
of
their
staff,
and
we
received
a
number
of
paper
responses
as
well
generally.
C
E
Mr.
chair,
you
lead
to
to
the
Deputy
Chair,
because
it
was
an
anonymous
survey.
We
have
no
way
of
tracking
it.
There
certainly
would
be
and
likely
would
have
been
some
value,
but
what
you've
got
to
counterbalance
against?
That
is
the
likelihood
of
of
individuals,
thinking
that
there
might
be
a
possibility
of
tracking
the
response.
Okay,.
C
E
No
mr.
chair
there
was,
there
was
no
evidence,
but
we
brought
no
were
the.
The
points
that
we
raised
were
that
the
the
inventory
of
view
of
used
tires,
wasn't
wasn't
didn't
exist
over
year,
whose
terms
weren't
tracked
and
that
the
that
they
could
have
ensured
have
been
stored
in
more
appropriate
conditions.
Was.
E
C
Looking
at
the
recommendations
for
freight
services
can
can
mr.
Kirkpatrick
or
the
deputy
city
manager
speak
to
some
of
the
the
key
performance
indicators
that
we
might
look
forward
to
in
the
next,
when
we
get
an
update
on
the
audit
to
to
see
improvements
in
the
parts,
management
and
feed
availability.
Thank
you.
H
H
Through
the
chair
just
quickly
on
the
on
the
tire
issue
about
a
year
ago,
we
did
re
tender
for
tires
and
we
took
in
to
account
all
the
other
gusano's
recommendations.
Now,
that's
storage
of
tires
is
all
done
by
a
private
contractor
by
the
service
providers.
So
that's
taken
care
of
him
just
context
around
the
cost
of
parts.
H
The
parts
alone
we
did
the
Auditor
General
is
correct.
We
we
projected
a
three
percent
savings
on
parts
we
achieved,
but
1.8
percent
savings
on
the
parts.
The
the
other
general
did
state
that
bringing
in
the
provider
there
were
other
fees
attached
to
bringing
in
a
parts
contractor,
but
that
decision
was
made
in
context
of
the
entire
fleet,
transformation
or
efficiency
program.
So,
overall,
the
fleet
efficiency
program
achieved
about
three
point:
nine
four
million
dollars
in
savings
and
nine
FTEs.
H
C
B
Mr.
vice
chair,
if
we
that
we've
dealt
with
bad
items,
so
if
we
can
just
finish
this
one,
then
we
can
come
back
to
the
work
plan.
If
that's,
okay,
all
right
any
more
questions
on
the
audit
report,
everybody's
good.
Okay,
then,
could
we
vote
on
that?
The
audit
committee
received
the
office
of
the
Auditor
General's.
Oh.
B
C
You
a
motion,
whereas
on
February
13th
2015
City
Council
approved
the
2010
to
2014
midterm
governance
review
report,
which
included
that
both
the
terms
of
reference
for
the
transit
Commission
and
the
reporting
protocols
for
the
author
general
be
revised.
Such
that
audits
related
to
OC
Transpo
operational
matters
would
be
referred
to
the
Transit
Commission
for
the
consideration
of
the
transit
commission
as
part
of
the
standard
practice.
B
You,
mr.
vice
chair,
everybody
in
agreement,
okay,
Gary.
Thank
you.
So
now
till
the
motion
on
the
committee
report
or
the
AG's
report
that
the
Audit
Committee
received
the
office
of
the
Auditor
General's
annual
report
and
detailed
audit
reports
on
March
12
2015
and
recommend
that
council
consider
and
approve
the
audit
recommendations.
Garrett.
Thank
you
now.
If
we
may
any
camera
items,
I,
don't
believe
so
we're
gonna
catch
the
work
plan
on
their
other
business.
B
Okay,
I'll
catch
that
right
up
here,
so
notice
of
motions
for
consideration
at
subsequent
meetings
and
emotions,
no
okay,
inquiries,
hearing,
none
so
other
business.
The
question
mr.
Hughes
was,
if
we
do
for
the
the
work
plans
or
if
you
could
make
a
recommendation
on
how
we
can
handle
this.
One
of
the
things
we
want
to
do
is
conduct
an
audit
of
risk
assessment
of
other
city
agencies
such
as
the
City
of
Ottawa
community
housing
corporation
or
the
Ottawa
Public
Library,
currently
I
believe
the
rules
are
that
the
the
request
has
to
come
from
them.
E
Mr.
chair
I
think
you're
asking
about
risk
assessments,
risk
assessments
right.
There
would
be
no
reason
why
we
couldn't
perform
the
same
audit
risk
assessment
in
these
other
agencies
as
well.
After
we've
completed
the
one
for
the
city
it
would.
It
would
certainly
be
a
best
practice
to
do
that,
and
so.
B
E
B
A
Appreciate
that
mr.
chair
now
I
don't
think
a
motion
is
necessary.
What
I
would
recommend
is
that
the
direction
be
given
to
the
Auditor
General
and
myself
to
go
away
and
review
the
legislation
first
and
foremost,
because
he
is
a
statutory
auditor
general
his
by
law
and
then
make
the
determination
and
provide
the
information
to
the
committee.