►
Description
Finance and Economic Development Committee - 3 December 2019
Agenda and background materials can be found at http://www.ottawa.ca/agendas.
A
D
Great
where's,
in
accordance
with
the
Finance
and
Economic
Development
Committee
terms
of
reference,
has
the
authority
to
enact
to
debenture
bylaws
to
authorize
the
issuance
of
the
debentures
with
the
project
debt
authority.
That's
been
approved
by
council
and
the
treasurer
has
proceeded
with
one
or
more
debt
issues,
pursuant
to
section
12
1,
section
b
of
the
bylaw
number
2019
280,
the
delegated
authority
by
law
and
whereas
the
treasurer
issued
a
34-year
debenture
issue
on
November
25th,
2019,
closing
December
6
2019.
D
D
E
Thank
You
mr.
mayor
councilor,
it
was
a
very
good
deal.
This
is
the
lowest
rate
that
the
City
of
Ottawa
has
ever
borrowed
that
were
borrowing
120
million
dollars
at
a
rate
of
two
point:
five:
seven,
seven
percent
Interest
for
30
years.
So
it
was
again
the
moment
that
we
hit
the
screen
to
sell.
It
was
completely
sold
out
so
though
city
of
Ottawa's,
good
name
and
the
financial
markets
continues,
and
this
these
monies
will
all
be
used
to
support
capital
projects
that
would
be
funded
from
tax
dollars.
E
F
E
E
F
E
F
E
That's
typically
how
we
do
it
counselor
we
have
enough
cash
flow
that
we
actually
don't
have
to
go
to
the
markets
and
get
the
money.
When
you
approve
the
project,
we
can
in
fund
it
internally
and
then,
when
we
think
it's
an
appropriate
time
when
our
cash
flow
looks
like
it's
decreasing,
we
go
to
the
markets
and
get
the
money.
E
E
E
D
D
This
one
first:
okay,
okay
keeping
me
in
line
here
by
line
number
20
19
for
19,
a
bylaw
of
the
City
of
Ottawa,
authorizing
the
boring
upon
additional
sinking
fund
debenture
in
the
principle
amount
of
a
hundred
and
twenty
million
dollars
towards
certain
capital
works
projects
in
the
City
of
Ottawa.
Just
have
to
do
that.
First,
carry.
D
D
Great
Thank
You
mr.
mayor
therefore
be
resolved
at
Finance
and
Economic
Development
Committee
waive
the
rules
of
procedure
to
receive
the
presentations
listed
items,
1,
&
2
of
técnicos
agenda
and
pursuant
to
subsection
83
for
a
dispense
with
the
requirement
for
staff
to
provide
a
separate
written
report
on
these
presentations
motion.
A
Carried
okay,
we'll
just
go
through
the
consent
agenda.
Our
office
of
the
clerk
bureaus
Gaddafi,
a
means
Palamon
to
the
heart
of
office,
improvement
area,
Nami,
nación,
colse,
digestion,
lad
ozone,
Damian
su
cabeza,
elderly,
our
appointment
of
Andre
Rosella
carried
a
planning
infrastructure
and
economic
development
service
de
planificación.
A
0
rubric
field
carried
item,
7
brownfield
grant
program,
application,
8,
1,
9,
Bank,
Street
de
mano
teeth
grew
the
program
to
serve
on
shown
day
flesh
industrial
with
an
F
rue
Bank
carried
city
manager's
office.
We
have
public
delegations
we'll
come
back
to
that
finance
department,
2020
draft
budget.
We
have
items
and
a
presentation
on
that
and
then
we'll
go
back
to
our
first
item
on
the
agenda
item
number
1
stage:
1
LRT
agreement,
update
message:
Ursula
called
the
projective
alla
tap
the
project
al
our
mission,
man
Coney.
The
floor
is
yours:.
G
G
So
mr.
mayor
members
of
committee,
progress
is
being
made
on
on
stabilizing
the
service
with
the
Confederation
line.
Our
priority
continues
to
be
on
improving
service
for
our
customers,
and
we
are
in
continuous
interaction
with
our
TG
and
our
TM
to
ensure
that
their
focus
is
aligned
with
with
making
sure
that
we
have
consistent,
reliable,
safe
service
for
our
customers.
G
The
four
main
issues
where
we
are
focusing
with
our
TG
is
ensuring
that
they
stay
aligned
on
resolving
the
issues
that
we've
talked
about
in
the
past,
which
is
the
train,
control,
monitoring
system
door
operations,
the
vehicle
onboard
controller
and
tracks,
which
is
also
in
terms
of
ridership,
because
I
know,
there's
been
some
comments
about
some
of
the
disruption
to
our
service
has
that
affected
ridership.
The
data
that
we
have
so
far
indicates
September
to
September
comparison
from
last
year,
we're
at
three
point:
seven
percent,
more
ridership
overall
on
the
entire
system.
G
October
we're
about
three
point:
two
percent
higher
overall
on
the
entire
multimodal
system
and
for
the
12-month
period
we're
just
under
one
percent
increase
for
the
entire
system,
also,
so
that
is
promising,
and
hopefully
that
continues
I'm.
Not
gonna
go
through
those
four
issues
and
give
you
an
update
in
that
regard.
The
number
of
occurrences
are
associated
with
the
train,
control
and
monitoring
system
where
it's
causing
disruption
to
the
service,
particularly
in
the
AM
and
PM
Peaks
is
trending
downwards
there.
G
There
are
a
number
of
things
we've
done
with
our
TGR
TM
and
all
'some
to
to
assist
in
this
regard.
First
thing
is:
there:
is
software
that's
been
deployed
on
all
of
vehicles
and
that
software
does
two
things?
It
contains
the
issues
that
are
generated
by
this
situation,
so
it
minimizes
the
impact,
and
the
second
thing
it
does
is
it
collects
critical
data
which
is
passed
on
to
the
engineers
and
technicians
that
are
looking
at.
G
What's
what
the
root
cause
could
be
and
ultimately
looking
for
a
root
cause
solution,
a
number
of,
in
addition
to
that,
we've
implemented
a
bunch
of
measures
that
enable
a
very
rapid
response
to
reset
the
system.
No
different
than
resetting
your
computer
at
home.
There's
a
procedure
to
that
when
this
TCMS
issue
arises
so
that
minimizes,
the
disruption
and
and
when
it
does
occur.
G
So
from
a
statistical
perspective,
this
is
a
graph
that
demonstrates
the
number
of
TCMS
events
that
cause
delay
by
week
since
we've
launched-
and
you
can
tell
we
in
mid-october
towards
the
end
there.
That's
when
we
spiked
and
things
are
trending
downwards
in
terms
of
the
occurrences,
the
number
of
occurrences
and
the
number
of
occurrences
that
are
impacting
services,
so
we're
containing
it
and
we're
continuing
to
work
on
the
permanent
solution
in
terms
of
door
operations
again,
a
reminder,
a
friendly
reminder
that
you
will
always
have
doors
interrupting
service
on
any
system
around
the
world.
G
50
to
60
percent
of
rail
disruptions
in
in
urban
settings
are
associated
with
interactions
with
doors
or
doors
going
into
default
mode.
That's
normal
that
those
are
safety
features
kicking
in
our
door.
Faults
are
being
managed
very,
very
well
so
much
so
that
it's
also
it's
virtually
invisible
in
many
many
cases
to
to
service.
Unfortunately,
please
I'm,
not
blaming
customers,
I'm
sharing
information
and
we're
going
to
be
tweeting
out
very
proactively.
G
We
had
three
delays
last
week
where
it
was
a
direct
result
of
customers
forcing
and
prying
open
the
doors
and
we're
going
to
amp
up
our
Twitter
campaign,
we're
putting
additional
signage
in
the
vehicles.
The
customers
need
to
leave
the
doors
alone
because,
especially
when
they
force
them
open
that
can
cause
them
to
go
into
default
mode
and
then
there's
a
full
reset
that
needs
to
occur
with
those
doors.
G
We
are
rolling
out
the
the
adjustments
on
the
sensitivity
associated
with
the
doors
that's
going
to
be
worked
on
in
the
near
future.
We
have
a
line
of
sight
on
how
to
do
that.
We
are
adjusting
12
times
continuously
and
that's
right
down
to
seconds
in
terms
of
adjusting
that,
so
that
there's
ample
time
for
people
to
board
and
exit
the
vehicle.
G
The
the
impact
of
the
severity
of
the
door
faults
and
how
we
manage
them
has
significantly
decreased
in
terms
of
impacts
to
the
customers
and
to
delays
a
service.
So
we've
got
this
in
a
good
space.
We
need
to
continue
to
stay
on
top
of
our
TG
and
our
TM
to
make
sure
that
they
manage
this
accordingly
and
do
those
adjustments
that
we've
been
looking
for
and
we're
going
to
continue
to
enhance
our
communications
out
to
the
customers.
G
So
that's
how
it
looks
like
from
a
from
a
stats
perspective.
It's
it's
up
and
down
all
over
the
place.
Last
week
is
you
know
we
would
have
been
a
lot
less
had
we
not
had
those
three
interruptions,
and
these
are
where
the
door
events
are
causing
a
delay
again
we're
doing
door,
isolation,
which
means
the
operator
goes
and
isolates
the
door
that's
been
interrupted
and
we
continue
with
service
with
minimal
impacts.
That's
literally
down
to
minutes
in
terms
of
that
operations.
G
G
So
when
we're
getting
ready
for
deployment
of
trains
and
so
forth,
there's
a
direct
link
to
the
T
CMS
issue,
so
that
working
group,
those
engineers
are
correlating
the
interplay
between
these
two
systems
and
making
sure
there's
no
issues
very
minimal
impact
out
on
the
line
and,
as
you
can
see
by
the
data,
the
there's
some
days
a
weeks
at
there's,
zero
of
them
there's
a
we
peaked
at
four
occurrences
in
October,
but
again
now
we're
we're
trending
in
the
right
direction
and
it's
being
managed
very
well.
So
on
the
mainline.
G
This
is
not
a
major
contributor
to
interruptions
to
service
in
terms
of
track
switches.
As
you
know,
we
had
a
bad
week
about
10
days
ago,
where
the
track
switch
at
Blair
went
into
fault
mode
and
unfortunately
that
was
because
our
team
didn't
have
their
guideway
tech
there,
like
they
were
supposed
to
in
the
rush
hour
period,
there's
two
switches
that
are
very
critical,
tönnies
and
Blair
and
you've
all
written
the
system.
That's
when
they
do
the
crossover
move.
G
If
those
switches
aren't
fully
operative
or
they
go
into
a
fault
mode
and
there's
certain
safety
precautions,
we
need
to
do.
We
we've
had
a
frank
discussion
with
Peter
lauche
those
technicians
that
they
committed
to
to
having
them
there
for
the
a.m.,
and
the
p.m.
peak
need
to
be
there.
So
the
disruption
that
we
saw
about
ten
days
ago
wouldn't
have
occurred.
If
that
technician
was
there
on
time
and
unfortunately
he
or
she
wasn't
there
on
top
of
that
now
they're
there
managing
them.
G
Well
we're
seeing
the
technicians
there
for
the
a
man
afternoon
rush
hour.
The
switch
covers
that
were
a
problem
early
on
have
been
removed
and
they've
had
they've
added
extra
resources
in
the
event
of
snow
and
ice,
and
all
those
switches
have
heaters
by
the
way
that
our
monitored
from
our
control
centers
so
they're,
they
melt
the
snow
and
ice,
but
as
a
precautionary
measure,
we've
insisted
that
they
have
additional
technicians
and
maintenance
personnel
if
it
rains
snows
or
freezing
rain
for
those
switches,
because
they
are
so
critical.
G
So
what
that
means
is
when
you
look
at
it
from
an
overall
performance
perspective,
you're
looking
for
zero
on
this
graph
is
what
you're
striving
for,
which
means
your
railroad
operates
out.
100%,
there's
no
railroad
in
the
world.
That
does
that
this
is
the
percentage
of
kilometers
missed
by
week,
and
you,
you
probably
can
recall
the
spike
of
that
six
percent,
which
was
the
week
of
November
11th.
That's
when
we
have
the
track
weld
issue,
we
had
to
slow
down
train
operations,
which
means
fewer
trips,
which
means
congestion
on
the
line
and
so
forth.
G
But
we,
you
know
we
did
have
were
in
that
2%,
which
means
you're
operating
at
about
98%
of
trips
out
there.
That
is
very,
very
high
and
I'm,
not
at
all
dismissing
the
interruptions
to
our
customers,
I'm,
not
minimizing
that
I'm.
Just
sharing
with
you
the
data-
and
we
are
you
know
as
it's
trending
down
to
the
bottom
right-
have
that
six
percent
not
been
there.
G
That's
what
we're
encouraging
and
forcing
our
tg2
to
focus
on
to
to
drive
down
those
trips
missed
overall,
so
in
terms
of
taking
care
of
the
customers,
we're
enhancing
services,
we're
thinking
outside
the
box
in
terms
of
what
we
can
do
in
the
event
of
rail
disruption,
we
have
the
40
additional
buses
that
would
deployed
citywide,
which
will
get
codified
into
the
January
schedule.
Those
are
yielding
positive
results.
We
have
the
20
dedicated
r1
buses
that
we
deployed
yesterday
in
the
event
of
rail
disruption,
so
that
we
don't
have
to
bleed
off
of
your
routes.
G
We
have
the
additional
19
buses
for
your
consideration
in
the
budget.
The
O
Train
ambassadors
are
being
extended
and
we
have
the
improvements
to
stations
and
trains
that
you've
heard
about
everything
from
strap,
hangers
to
to
weather
protection
and
platform
changes
and
so
forth.
So
the
the
funding
for
service
enhancements.
This
is
the
project
agreement
piece.
G
As
we
know,
RTG
has
not
fulfilled
the
contractual
obligations
they.
They
are
required
to
deliver
consistent,
reliable
service
at
very
high
standards
for
our
city.
We
are
exercising
our
rights
and
there
are
many
rights
in
the
project
agreement
that
are
very
straightforward
and
black-and-white.
We
have
expert
legal
advice,
both
internal
and
external,
guiding
us
every
step
of
the
way
in
terms
of
what
we're
entitled
to
do
in
terms
of
managing
this.
For
our
customers.
G
For
you
for
our
city,
we
are
deducting
payments
to
the
monthly
service
payments
based
on
their
performance
and
we're
fully
entitled
to
do
that.
It's
not
like.
We
have
to
ask
that's
an
entitlement,
it's
clear
in
the
project
agreement.
If
they
don't
meet
certain
performance
standards,
we
do
deductions,
so
those
deductions
are
funding.
A
lot
of
the
initiatives
that
we've
been
talking
about
the
project
agreement
also
has
various
tools
that
we
can
take,
undertake
or
use
to
ensure
that
the
customer
is
protected.
This
taxpayer
is
protected
and
we're
invoking
those
rights.
G
G
G
Enhanced
oversight
and
what
that
means
is
we
get
into
their
business
and
look
at
what
they're
doing
and
how
they're
doing
it
with
with
real
experts
that
we
have
that
are
at
a
disposal
we're
looking
for
gaps
concerns.
This
is
the.
How
are
you
doing
things?
How
frequently
and
I'll
make
it
real
for
you?
We
can
go
in
and
we're
going
to
ask.
Let's
demonstrate
to
us
your
maintenance
program
on
switches.
How
often
are
you
inspecting
them
are
using
the
appropriate
grease?
There
is
different
grease
for
winter
operations
and
summer
operations.
G
What
schedules
do
you
have
your
technicians
on?
What's
your
resource
deployment,
do
you
have
all
the
proper
tools
and
equipment
for
that,
and
so
we
will
be
going
in
in
certain
areas
very
very
deeply
to
to
ensure
that
we're
comfortable
to
take
to
take
the
necessary
steps
forward
to
identify
those
gaps
and
again
under
the
project
agreement.
They
have
obligations
to
meet
and
we'll
be
directing
them
to
to
address
those
issues
in
terms
of
correcting
those
things.
So
the
next
steps,
mr.
G
mayor
members
of
committee,
is
to
we're
going
to
immediately
issue
our
operational
review
team.
We're
going
to
also
put
our
experts
out
in
the
in
the
field.
We
already
have
a
level
of
oversight
on
the
vehicle
maintenance
aspect.
This
goes
deeper
and
goes
cross
any
area
that
we
want
to
to
review.
I'll
now
turn
it
over
to
mr.
Morgan
for
his
presentation
on
stage
two
I
think.
A
We'll
just
hold
I
think
we're
gonna,
do
questions
on
stage
one
and
then
come
back
to
stage
two
I
noticed
in
kitchener-waterloo
there
they
had
a
snowstorm
ice
storm
and
the
ice
built
up
on
the
overhead
wires.
Then
they
shut
the
system.
The
main
system
down
I
can
think
it's
called
the
ion
IO
n
system.
What
are
we
doing
to
ensure
that
doesn't
happen?
We've
been
relatively
fortunate.
A
G
We
have
a
way
of
a
winter
plan
for
different
various
winter
conditions
at
our
GM
has
filed
with
us
and
on
ice
that,
if
that
were
to
occur
overnight
in
particular,
we
would
continue
to
run
limited
service
through
the
the
entire
corridor
to
eliminate
the
ice
buildup
on
the
overhead
catenary
system.
Thank.
B
You
mr.
Marion
Thank
You
mr.
Marconi
and
I
wanted
to
thank
council
hubely
as
well
who,
as
the
chair
of
the
OC
Transpo
I've,
certainly
appreciated.
You
know
from
a
political
perspective,
to
have
you
as
the
point
person
and
how
hard
you've
been
working
on
that
so
Thank
You,
councillor,
suds
and
I
were
just
talking
about
the
fact
that
we
are
noticing
a
decline
in
the
number
of
people
that
are
are
in
the
morning
in
the
afternoon,
consistently
consistently
talking
about
failure.
What
failure
looks
like
taking
pictures
taking
videos
etc?
B
So
that
tells
us
that
without
a
doubt,
we're
trending
the
right
way.
I
have
a
question
on
the
on
the
track.
Changes
slide
that
you
had
up
there.
You're
talking
about
the
technician
didn't
show
up,
and
so
that
was
a
would
we
not
be
able
to
have
all
this
as
programmable
and
would
in
today's
time
and
be
necessary
to
count
on
a
person
to
actually
activate
that.
G
Mr.
mr.
chair
yeah,
so
it's
not
about
act
evading
the
switches.
The
switches
are
all
automated
we've
asked
for,
because
those
switches
are
so
critical
and
they
had
early
failures
associated
with
switch
covers.
We've.
We
asked
to
have
technicians
stationed
there
in
the
event
of
a
failure
of
those
switches
or
a
problem
with
those
switch.
So
when
it
happened
710
days
ago,
the
switch
didn't
fully
open
automatically.
You
have
to
go
there
with
a
technician.
The
technician
has
a
procedure
to
go
there
and
check
it
and
make
sure
it's
fine.
G
B
Great
and
another
thing
that
I
would
say
it's
possible
to
focus
messaging
on,
for
example,
the
changes
you're
anticipating
in
January,
with
the
extra
buses
that
come
on,
for
example,
the
buses
that
will
go
from
Tunney's
to
Kannada,
Eagleson
or
Tunney's
to
be
a
two
Fallowfield
are
absolutely
critical
and
I.
I
know
for
a
fact
that
people
are
hanging
on
by
their
fingernails
to
the
to
the
fact
that
it's
only
this
memory
of
days
left
to
do
that.
That's
a
game-changer!
That's
a
game-changer
for
the
people.
B
Means
part
of
bar
Haven
you
take
that
number
of
people
and
to
have
them
on
a
Pony.
Express
is
not
realistic,
because
too
many
people
who
don't
need
to
go
to
Fallowfield,
don't
need
to
go
to
eagleson
are
getting
on
anything
that
they
want.
So
my
point
on
the
messaging
is
it's
confusing,
because
we
did
have
a
bus
that
was
jumping
and
going
from
Tiny's
to
fallow
field
and
that's
seem
to
be
working
well
and
you
had
one
as
well,
but,
like
yesterday,
I
had
from
somebody
saying
I
thought
all
the
buses
were.
B
Are
the
270
series
supposed
to
stop
at
baseline?
Okay,
now
we
stopped
at
majestic.
The
bus
number
is
X.
You
know,
Ford
letters,
sports,
bikes
too
seriously,
and
and
and
so
they
so
that
kind
of
stuff
I
think
it's
really
important.
What
should
they
be
expecting
at
perfect,
perfect
scenario?
What
should
they
be
be
suspecting
because
that's
what
they're,
hoping
for
I
think
that's
what
they're
waiting
for
and
I
think
that
that
will
you
know,
bias
continued
support
of
our
service
and
and
make
it
more
reliable.
A.
G
That
was
a
calculated
risk
that
we
took
because
we
wanted
to
provide
the
service
rather
than
miss
a
trip
we
are
going
to
do.
You
know
if
I
could
call
it
that
resetting
or
that
clarification
as
to
what
routes
specifically
go
where
and
I
know
many
other
councillors
have
asked
me
when
do
I
know
the
exact
changes
for
January
it's
coming,
there's
a
whole
team
working
on
that
and
I
agree
with.
G
Your
point
has
to
be
crystal
clear
to
everybody
both
to
your
office's
to
the
customers
on
our
website,
social
media
and
so
forth,
and
we're
sequencing
all
that,
because
we've
got
other
messages
that
we
have
to
communicate
out
like
we're
going
to
go
to
manual
door
operations
for
winter.
We're
worried
about
information
overload,
and
so
it's
deliver
great
service.
Get
the
communication
part
right
all
in
parallel
and
try
to
do
it
all
all
together
and.
B
I
think
you
can
count
on
each
of
us
to
individually
know
how
to
get
that
information
out
to
the
people
that
we
serve
best,
and
then
you
don't
worry
about
that.
I
mean
you're
going
to
come
up
with
a
package
that
fits
the
whole
system,
but
really
whether
it's
counts
or
mechana.
Your
councillor,
Brockington
myself,
councillor
Cavanaugh,
councillor,
dude,
ask
individually
I
think
it's
the
best
way
of
getting
the
information
out
and
the
people
having
the
confidence
in
that
and
understanding
that
okay.
B
So
this
is
about
bar
Haven
I'm,
not
going
to
be
telling
them
about
Orleans
word
I'm
not
going
to
be
telling
them
about
Wes
Carlton.
If
they
want
to
go
there,
they
can
find
out
that
information,
but
I
think
that
just
to
make
it
really
easy
do
the
best
you
can
at
giving
us
the
the
the
word
smithing
that
we
can
actually
just
pound
away
at
it.
B
So
people,
even
in
the
busy
time
at
Christmas,
can
actually
catch
on
to
the
fact
that
okay,
that's
great
well
Bay
by
the
time
I
come
back
from
my
Christmas
holidays
or
my
whatever
I'm
doing,
or
we
were
away
skiing
or
whatever
I
know
that
this
is
gonna
happen
for
me
and
I
think
that
would
be
go
a
long
way.
Thank
you
very
much.
H
You
mr.
mayor
and
thanks
for
the
for
the
update
and
the
the
more
regular
updates
that
we've
been
getting,
it
certainly
has
been
helpful
in
in
terms
of
responding
to
some
of
the
inquiries
that
we're
getting
into
our
office.
So
I.
Thank
you
for
that
as
well.
I
just
want
to
ask
about
the
number
of
drivers
and
the
training
between
now
and
January
how
many
drivers,
how
many
new
drivers
are
you
having
to
bring
on,
and
how
is
that
training
happening
in
what
seems
like
a
shortened
period?.
G
So
we
just
screened
I,
believe
because
we
had
to
book
Tom
Brown
arena,
160
operators
they're
going
through
the
the
process,
remembering
I,
think
our
failure
rates
20
to
30
percent
on
that.
So
we're
definitely
over
the
hundred
mark
in
terms
of
what
we're
trying
to
to
lock
down,
we
put
together
an
integrated
team
of
HR
ourselves
and
others
MTO,
and
we
were
working.
We've
never
done
this
before.
Actually,
we
were
going
through
the
weekends
we're
actually
looking
at
split
ships
for
training
and
so
forth.
G
We
we
know
we
have
enough
resources
to
go
with
everything.
That's
been
put
before
you,
which
is
the
40
buses,
the
19
new
buses
in
service
and
the
20
on
the
replacement
service.
What
we
need
to
do
is
build
up,
what's
called
the
airboard,
which
is
in
the
event
someone
calls
in
sick
or
we're
shortened,
operators
and
so
forth.
So
that's
what
we're
pushing
towards
right
now
and
we
have
trainers
that
we're
even
looking
at
bringing
back
trainers
that
have
retired
and
get
them
recertified
to
help
us
out.
G
H
Guess,
I
I'm
thinking
more
about
timing.
What
is
a
normal
timeframe
for
training
a
new
driver,
so,
let's
say
I
apply
to
be
a
driver.
You
bring
me
in
I
make
it
through
that
70%.
What
is
the,
what
is
the
normal
time
frame
for
for
training
me
to
actually
go
out
there
and
turn
on
that
key
and
and
start
to
you
know,
move
passengers
around
there's.
G
A
number
of
things
I
believe
off
the
top.
The
MTO
days
is
36,
and
so
it's
around
six
weeks
start
to
finish,
but
that's
just
using
a
conventional
training
regime
of
eight
hours
and
so
forth
and
not
looking
to
you
can
do
road
and
you
can
do
in
classroom
and
again
the
team
is
looking
at
how
we
we
condense
condense,
that
timeline.
If
we
can
so.
H
G
Counselor,
it's
it's!
It's
varied.
We've
been.
We
comply
with
all
the
MTO
rules
on
training
we've
been
audited.
As
you
know,
we
went
through
a
bus
crash,
two
of
them.
We've
we've
had
investigators
they're,
not
looking
a
lot
so
I'm,
not
sure
where
you're
going
in
terms
of
what
you're
looking
for
in
terms
of
the
training
but
I
just.
G
Running
the
service
right
now
with
all
of
your
service,
plus
the
40
plus
the
the
20
on
standby,
there's
19
buses
that
we
we
have
to
service.
We
have
enough
operators
right
now
to
do
that.
The
challenge
is:
we've
got
moves
within
the
organization
of
backfilling,
some
para
operators,
mechanics
and
operators.
So
that's
what
we're
doing
now
to
the
end
of
January.
Thank.
H
You
just
switching
back
over
to
stage
one
and
I
I
live
very
close
actually
to
both
Confed
in
trillium
line,
and
you
know
I
I
think
about
trillium
line,
often
now
because
it
it
does
work
so
well
and
we
operate
it
and
maintain
it
ourselves
and
I.
Just
wonder
what
the
overall
performance
say
in
the
last
I
don't
know
year
two
years
three
years
has
been
for
the
Trillian
line.
Actually.
G
H
G
The
performance
of
that
I'm
glad
you
brought
that
up.
It's
it's
around.
Ninety
eight,
ninety,
nine
percent,
nineteen,
ninety,
eight
and
a
half.
Ninety
nine,
it's
very
very
high,
but
I
will
remind
you
of
the
launch
of
that,
because
I
know
I
was
sitting
there
with
the
former
chair
was
a
very,
very
rough
start
and
we
went
through
many
months
of
trials
and
tribulations
with
switches
and
all
sorts
of
things
too
in
terms
of
typical
ramp
ups.
But
yeah
trillium
line
is
a
great
performing
line.
It's
stabilized.
G
H
Sorry
I
was
mistaken
there
and
you
mentioned
last
meeting
that
we
are
to
expect
track
heaving
on
the
Confederation
line
and
again
I
go
back
to
the
Trillium
and
I
know.
We
can't
make
a
direct
comparison,
but
but
my
understanding
is
that
the
tracks
are
similar
tracks.
Our
tracks
right,
we've
been
laying
tracks
in
this
country
for
a
long
time,
so
I
I,
just
wonder
like
have
there
been
track,
heaves
and
and
and
and
weld
cracks
on
the
Petroleum
line.
So.
G
I
I'll
say
one
thing:
I'm
gonna
turn
over
to
mr.
Morgan.
Who
knows
this?
Like
the
back
of
his
hand,
a
track
is
not
a
track,
not
a
track.
There's
different
gauges,
there's
from
widths,
there's
different
heaters
so
on
trillium
line,
you've
got
gas
heaters
on
the
confetti,
have
electric
heaters,
but
I
know
that
there
was
inquiries
about
comparing
the
the
heaving
and
the
track.
Welds
on
Confed
to
Trillium
I'll
get
mr.
Morgan
to
comment
on
that.
Okay,.
I
So,
a
few
years
ago,
we,
you
know
at
Trillium,
lined
Carleton
in
particular
the
passing
siding
at
that
location.
We
had
the
original
spring
switches
that
were
installed
in
2001
and
those
those
switches
for
a
number
of
years
due
to
fouling
of
the
ballast,
and
other
issues
did
did
suffer
from
heaving
and
that's
why
that
particular
location.
What
that's
why?
For
a
little
while
and
we
were
having
problems
on
the
Trillium
line,
we
did
through
some
peta
funding,
we're
able
to
replace
those.
You
know
replace
all
the
ballasts,
so
clean
ballasts.
I
So
the
heating
issue
at
that
location
has
been
corrected
in
terms
of
so
I'll
talk
a
little
bit
about
Trillium
line
first
and
then
go
to
the
confetti
in
terms
of
the
track.
The
track
is
continuously
welded
rail.
It
was
replaced
a
number
of
years
ago
when
the
pilot
first
opened.
They
they
used
the
the
original
rail
which
was
bolted
that
was
swapped
out
to
continuously
welded
rail,
which
needs
to
be
installed
and
set
at
the
correct
temperature.
I
Otherwise,
you
do
suffer
from
you
know
some
kinks
in
the
summer
which
we
do
see
on
the
on
the
Trillium
Line.
There
is
a
problem
in
a
couple
of
locations
where,
in
high
heat
waves
we
slow
the
track
down.
You
know
we've
been
fortunate
that
we
haven't
in
the
opposite.
In
the
winter
months,
we
haven't
seen
any
rail
brakes
on
that
track,
and
so
it's
really
a
question
of
mitigating
the
summer
performance,
so
it
so
that's
the
Trillium
line,
the
difference
on
the
Confederation
line.
I
We
have
a
number
of
tight
curves
that
you
know
are
essentially
brand
new
rail
RTG
is
working
to
get
essentially
the
neutral
temperature
finding
the
balance
between
how
to
set
up
the
rail
for
the
cold
winters
and
the
hot
summers
in
order
to
minimize
the
potential
for
a
rail
break
or
to
minimize
in
winter,
or
to
minimize
the
potential
for
kinking
or
shifting
a
rail
in
the
summer.
Due
to
the
high
temperatures
those
tight,
curves
deer
herd.
Men
are,
you
know
they
are
seeing
some
challenges
at
those
locations.
They
did
take
some
rail
out.
I
They
did
put
some
rail
back
in
and
then,
unfortunately,
a
few
weeks
ago,
one
of
the
one
of
the
welds
did
break
now
the
system
is
designed
to
minimize
the
gap.
That's
created
when
a
well
fails,
so
that
you
don't
have
a
safety
incident
that
same
type
of
setup
that
the
advance
clips
minimizing
the
the
track
movement.
We
don't
have
on
the
Trillian
line,
so
you
have
a
very
good
fastening
system
on
the
Confederation
line.
I
H
I
can
appreciate
that
but
I
just
wonder,
then
why
that
wasn't
done
when
it
was
built.
Why
so,
if
I
and
I'm
not
sure
that
I
fully
understand
you,
but
what
you're
saying
is
you
may
have
to
take
it
out,
you
may
have
to
reinstall
there's
a
perfect
temperature
at
which
it
it
allows
for
expansion.
Is
that
right
is
that
correct
counts.
H
G
They
did
count,
sir.
The
analogy
is
this:
just
like
a
new
house
when
you
move
in
after
the
first
year,
you
have
some
mail,
pops
and
drywall
cracking
settlement
of
the
house
and
so
forth.
All
rail
lines
that
go
through
extreme
temperatures,
heat
and
contract
and
the
operations
that
we're
doing
so
last
summer,
unbeknownst
to
yourselves.
They
actually
had
to
go
in
and
cut
a
rail.
They
just
cut
it
and
that
releases
the
tension
and
the
rail
sets
right
back
and
they
reweld
it.
G
This
is
done
across
the
world
where
there's
differential
and
temperatures
are
RTG
did
what
they're
needed
to
do
and
what
happened
the
other
day
and
the
term
rail
brakes
sounds
so
catastrophic.
It's
not
there's
a
whole
safety
protocol
associated
with
it
and
so
forth
and
what
occurred
there
has
happened
everywhere
around
the
world
and
there's
a
response
to
it,
and
they
did
a
very
good
job,
responding
to
it,
and
we
will
I'll
tell
you
right
now,
this
spring
we're
gonna
have
track
heaving
and
we're
going
to
issue
slower.
G
We
do
it
all
the
time
on
Trillium
this
happens
everywhere.
When
you
do
it,
we
need
to
get
into
this
cadence.
In
this
this
normalization
of
railroad
operations,
the
system
has
to
find
its
equilibrium
and
go
through
four
seasons
of
adjustments.
Ballast
will
heave,
settle
and
so
forth.
Just
like
a
new
road,
just
like
your
house,
does
so
on
the
rail
truck
I'm,
not
trying
to
minimize
it
counselor.
This
is
all
normal
stuff.
H
H
G
Could
okay
ends
on
the
temperature
there's
jurisdictions
that
actually
take
fire
hoses
out
and
and
cool
the
the
track
down
to
get
it
to
come
down?
And
then,
when
you
do
the
repair,
you
have
to
wait
to
the
middle
of
the
night
to
bring
the
track
down
to
a
certain
temperature
so
that
the
weld
can
adhere
and
so
forth.
So
when
we
did
that
adjustment
on
that
on
the
track
last
summer
was
in
the
middle
of
the
night,
it
has
to
reach
a
certain
time,
but
there's
a
science
to
continuous
weld
rail,
okay,.
H
Just
coming
back
to
your
go
forward
plan,
you
said
that
you
had
a
team
of
experts
that
you
were
going
to
do
enhanced
oversight
and
an
operational
review.
So
are
those
experts
in
house
today
or
they
the
experts
that
you
brought
in
from
externally,
that
the
names
that
were
given
to
councilor
Meehan
some.
G
Of
those
names
on
that
list
and
they
were
propping
that
up
with
other
experts
also
and
then
we
bring
in
specialized
people
like
again
on
the
the
track
issue
that
I
talked
about
last
summer,
we
brought
in
an
expert
on
track
from
Chicago
he's,
probably
the
best
in
North
America
that
understands
just
track
geometry
and
track
heaving
and
welding
processes.
So,
depending
on
what
we
find
on
the
review,
we'll
start
to
bring
people
in,
and
we
have
a
long
roster
of
experts
that
have
run
maintained,
built
and
managed
railroads.
G
H
G
We
we
currently
have
full-time
people
at
the
MSF
that
rotate
through
there
every
single
day,
seven
days
a
week,
they're
looking
at
vehicle
issues
on
top
of
them.
We're
gonna
have
an
operational
person
that
looks
at
operational
movements
in
the
yard,
deployment
and
so
forth.
On
top
of
that,
for
two
months,
I
have
probably
one
of
the
leading
rail
maintainer
x'
for
maintenance
in
North
America.
G
He
worked
in
former
New
York
City
and
he'll,
be
here
for
the
month
of
December
and
January,
and
on
top
of
all
of
those
folks,
I
have
probably
one
of
the
best
individuals
in
North
America
that
currently
works
with
STV.
That
was
on
the
list
of
that
we
provided
two
counselor
me
in
who's
bought
more
rail
cars
in
North
America
than
anybody
else
has
run
the
busiest
system
in
North,
America
and
no
CBT
see,
and
the
list
goes
on
and
on.
We
can
bring
in
experts.
H
G
Apparently
the
guideway
technician
was
on
route,
I,
don't
know
if
he
or
she
got
delayed,
they
weren't
there
they
need
to
be
there
for
3:30
to
6:30
is.
Is
the
period
that
they're
supposed
to
be
there
and
I
can
assure
you
that
mr.
Lau,
you
spoke
to
myself,
mister
kantor,
lacus
and
even
the
mayor
that
day
and.
H
G
There's
multiple
technicians:
we
they
have
technicians
out
on
the
vehicles,
they
have
Rover
technicians,
they
can
do
anything
doors,
they
can
help
the
operator
reset
the
TCS
failure
and
so
forth.
The
technician
at
ton
ease
and
Blair
for
the
switches
they're.
What's
called
guideway
technician,
they're
real
experts
like
actual
track
and
that's
if
the
switch
goes
into
default
or
there's
anything
associated
with
the
switch.
So
we
have
those
people
at
the
terminus
stations.
G
D
Great
Thank
You
mr.
mayor
first
of
all,
I
do
want
to
thank
John
and
your
team
I
think
was
the
last
Transit
Commission
meeting
I
brought
up
the
fact
that
see
ervil's
station
was
one
of
the
only
ones
that
doesn't
actually
have
a
bus
going
to
it,
and
then,
of
course,
we
saw
a
lot
of
the
images
from
her
riders
that
had
do.
You
know
traipse
through
the
snowed
800
meters
down
superval
up
Cummings.
It
was
quite
a
quite
a
stretch.
D
I
want
to
thank
you
for
acting
so
fast
as
of
I
believe
yesterday,
and
please
confirm
this
instead
of
making
that
long,
you
know
pilgrimage
to
a
bus,
stop
you
can
actually
catch
that
our
one
service
right
in
front
of
civilization.
Now
that's
correct
and
and
second
after
I
mentioned,
that
I
thought.
Well,
we
have
a
situation
with
platform
crush
at
Blair
and
anytime.
We
can
reduce
those
numbers.
That'd
be
great
and
councilor.
Doodahs
came
over
to
me
immediately
after
I
mentioned
yeah.
D
Maybe
there's
some
in
the
Orleans
area,
the
navin
area
we
can
look
at.
She
came
over
and
we've
been
collaborating
since
I
did
want
to.
Thank
you
and
Pat
we've
been
meeting
very
intensely
over
the
last
little
while,
though
some
opportunities
over
the
next
few
months
that
could
alleviate
some
of
that
platform,
crush
and
and
modify
some
of
the
routes
from
that
area.
But
of
course
just
we
would
want
to
consult
with
with
the
public
first.
So
I
did
want
to
thank
you
for
that.
I
did
have
a
question
about
this.
D
These
students
I
think
I
think
we
have
a
really
good
opportunity
here
and
we're
gonna
get
a
little
bit
of
relief,
because
students
put
a
tremendous
amount.
We
love
our
students
riding
our
trains,
they're
gonna
put
a
lot
of
pressure
on
the
trains
and
they
do
put
a
lot
of
pressure
on
the
trains,
but
as
they
head
into
exam
period,
the
next
three
to
four
weeks
with
holiday
season
and
a
lack
of
students
I
think
we
have
a
really
good
opportunity.
D
Our
RTG
will
have
a
good
opportunity
to
try
to
get
a
lot
of
this
right.
I
just
want
to
make
sure
that
first
of
all
RTG
are
they
going
to
go
hard
on
this?
Are
they
going
to
actually
have
everybody
there?
There
won't
be
a
lot
of
people
taking
Christmas
holidays
which
people
are
entitled
to,
but
that's
a
third
problem
they've
got
to
figure
that
out
and
and
second
will
we
be
looking
at
maintaining
a
maximum
train
set,
so
not
not
to
go
okay.
Well,
there's
no
students.
Obviously
it's
the
holiday
season.
D
G
Counts
are
on
the
train
set.
Absolutely
I
can
guarantee
you
we're
not
reducing
the
train
count,
volume,
I,
hope,
ridership
continues
to
be
busy
and
I
hope
people
use,
transit
and
rail
to
go.
Do
their
shopping
at
our
great
moles
that
are
directly
located
along
the
line
and
so
forth,
and
then
we
got
New
Year's
Eve
that
we
want
to
promote
and
so
forth
and
Christmas
festivities
and
so
forth.
So
we're
gonna
keep
the
train
sets
at
the
volume
that
they
are
at
I.
G
Think
there's
some
reduction
of
scheduled
hours
like
we
do
with
bus
and
service
I.
Don't
know
the
exact
changes
there
on
resource
level.
I
will
give
credit
when
credit
is
due.
Alstom
has
significantly
increased
resources
on
the
ground
for
vehicle
maintenance
and
and
warranty
and
so
forth,
as
has
RTG
through
their
RTM
arm.
G
We
met
with
mr.
Lau
jester.
He
walked
us
through
the
the
number
of
resources
that
they're
at
they
have
added
and
that's
a
very
positive
sign
and
they're
they're.
Definitely
listening
to
us
and
again
I
know
it's
difficult
for
some
people
it's
in
their
best
interest
to
get
this
right,
because
that
gets
them
the
money.
D
A
Counselor
tyranny:
councillor
brockington,
just
a
reminder
for
the
people
who
are
here
to
speak
for
the
budget
apologize
when
we
have
a
number
of
people
that
want
to
deal
with
this
issue.
So
it
will
be
sometime
because
we
have
I,
think
eight
people.
So
if
you're
here
to
speak
to
term
council
priorities
or
the
budget
it'll
be
a
little
bit
longer.
Thank
You
counselor
thank.
J
G
Want
our
customers
happy
all
of
them
and
they've
been
through
a
lot
and
I'm
concerned
about
our
operators
and
our
staff,
all
of
them
I,
don't
see
Transpo
there's
a
direct
correlation
between
the
two,
the
whole
team's
been
working
hard
for
our
customers
and
our
customers
want
consistent,
reliable
service.
That's
what
keeps
me
up
at
night.
Do.
J
J
E
J
E
You
should
not
see
overruns.
My
caution
to
you
is
this:
you
have
built
a
significant
amount
of
redundancy
into
the
system
when
the
system
is
operating
as
it
should.
Under
the
project
agreement,
you
will
no
longer
be
able
to
charge
those
costs
to
RTG
and
counsel
will
have
to
decide
at
that
point
to
eliminate
the
redundancy.
If
you
don't
eliminate
the
redundancy,
you
will
have
overruns
in
your
budget
right.
J
Okay,
very
good,
very
good
they're,
just
going
back
to
the
doors
I
think
we
have
to
differentiate
between
expected
human
behavior.
That's
gonna
happen,
no
matter
how
many
tweets
go
out,
no
matter
all
the
campaign's
that
we
do,
there's
just
certain
behaviors
that
humans
will
engage
in
regardless
of
what
jurisdiction
you're
in
I'm
on
the
TTC.
Once
a
month
when
I'm
down
there
I'm
on
the
subway
I,
see
it
all
the
time,
but
their
door
has
the
ability
to
almost
adjust
itself
right.
J
Can
you
confirm
I
think
there
were
stickers
at
least
mentioned,
or
maybe
they
were
put
on
and
they
came
off,
but
I
think
maybe
the
most
effective
public
outreach
campaign
would
actually
physically
put
a
sticker
on
each
door.
That,
basically,
has
maybe
you
know
a
red
line-
circle
red
line
through
it.
That
basically
says
do
not
pry
or
do
not
adjust
something
like
that.
So
it's
in
your
face.
It's
right
on
the
dorm
about
to
do
it.
Oops!
Oh
yes,
I
shouldn't
be
touching.
This
has
that
been
considered?
That's.
G
J
I
So
I
think
one
of
the
biggest
changes
is
really
the
proving
period
right
now
with
the
vehicles.
You
know
all
of
these
changes,
whether
it
be
you
know,
simple
changes
like
the
strap
hangers
or
software
modifications,
the
TCMS
software
changes
that
will
ultimately
be
resolved
by
alstom.
All
of
those
changes
get
wrapped
up
into
the
vehicle
fleet.
The
next
38
vehicles
that
we've
purchased
for
stage
2
such
that
by
the
time
we
get
to
stage
2,
will
essentially
be
going
into
a
testing
commissioning
period
to
try
running
period
with
a
set
of
proven
vehicles.
I
You
know
so
we're
using
this
period
to
work
out
all
of
those
bugs
with
the
vehicles
at
the
same
time
we're
taking
a
hard
look
at
any
changes.
Any
you
know,
capacity,
issues
that
we're
seeing
at
the
stations
or
any
anything's
with
any
characteristics
of
the
stations
that
were
not
happy
with
we're.
Looking
at
how
do
we
roll
those
changes
into
the
designs
for
stage
2
good.
J
I've
got
a
number
of
questions
related
to
phase
2,
which
I'll
just
hold,
because
I
want
to
make
sure
that
if
there
is
an
opportunity
to
learn
from
station
design,
carriage
design,
senior
management
oversight,
testing
that
we
bring
that
over
to
phase
2
so
that
in
three
four
years,
no
we're
not
having
the
same
type
of
conversation
here
but
again,
I
appreciate
the
update.
Thank
you.
K
K
The
public
remains
concerned
about
not
just
stage
one
rollout,
but
but
the
transit
issues
on
the
buses
as
well,
and
so
they
talked
extensively
about
some
of
the
areas
that
they're
experiencing
issues
around
missed
bus
trips
and
some
scheduling
problems
the
LRT
launched
they
have.
They
have
a
lot
of
potential
solutions
as
well,
though
they
talked
a
lot
about.
K
You
know
reducing
the
tie
ups
at
Blair
and
Tunney's
a
ways
to
spread
out
bus
distribution
and
scheduling
to
alleviate
backups
with
the
r-1
service,
not
just
at
those
two
areas
but
in-between
they
had
suggestions
from
sort
of
tech
pros
they're
on
on
the
apps
and
why
the
apps
aren't
aren't
working
properly
and
what
we
can
do
to
enhance.
The
OC
Transpo
apps
talked
about
shelter,
suggestions,
scheduling,
suggestions,
direct
from
some
operators
as
well,
who
have
concerns
and
have
ideas
about
how
to
fix
these
issues,
and
so
I
think
there's
a
there's.
K
A
really
cheap
and
easy
win
here,
and
it
involves
creating
a
community
consultation
group
with
average
riders
who
have
been
experiencing
these
issues
and
have
some
solutions
or
suggestions
for
you
and
it
doesn't
cost
us
any
money.
It's
a
good
public
thing
to
do
as
well,
because
you
can
take
the
issues
from
a
subset
of
people
that
would
represent
the
majority
from
all
regions
of
Ottawa
and
and
work
with
them,
bringing
an
average
rise
Rider.
K
So
I
guess
the
question
is:
would
you
consider
forming
that
type
of
a
community
consultation
group
during
this
critical
period
and
and
bring
in
some
of
those
average
riders?
Who
have
some
of
these
suggestions?
You,
you
really
could
benefit
I.
Think
from
this,
and
the
system
as
a
whole
would
would
be
helped
from
all
areas
of
auto.
So
is
that
potential
on
your
radar?
If,
if
that
is
a
suggestion
from
council
and
committee.
G
Councillor
we
already
have
that,
and
you
know,
I
saw
some
of
the
comments
from
that
meeting,
that
OC
Transpo
doesn't
listen
to
its
customers
in
the
majority
of
the
changes
of
the
40.
Buses
came
from
your
offices
and
customers
and
we
rolled
out
a
portal
on
updates.
You
know
I'm
hearing
we're
not
informing
people,
there's
a
live
daily,
updated
portal
and
we
tell
people
to
send
us
their
suggestions
and
you're,
assuming
that
we're
not
listening
to
the
customers
and
not
taking
their
ideas
and
suggestions
into
account.
G
I'm
sorry
I
have
to
be
very
blunt
on
this.
It's
the
opposite!
We're
in
the
customer
service,
business
I
just
got
asked
what
keeps
me
up
at
night.
It's
the
customers.
We
have
3,000
dedicated
employees
in
that
department
who
live
and
breathe
on
one
thing:
the
customer
and
we
do
listen
to
them
and
and
the
customer
gets
upset
when
we
have
to
unfortunately
say
no.
G
You
know
I've
talked
to
many
customers
as
well
just
put
more
buses
out
there
and
more
well,
that's
about
taxes,
that's
about
costs,
that's
about
managing
the
bottom
line
and
so
you're
assuming
we're
not
listening
to
customers.
We
have
that
we
have
a
transit
Commission
and
we
have
very
accessible
staff
and
we
do
Ward
meetings
and
we
go
and
listen
and
we
solve
problems.
We
just
solved
literally
overnight,
councillor
tyrannies
issue.
That
was
one
email
from
customers
that
went
to
him
and
said
we
have
a
problem
with
this.
G
Would
you
consider
that
and
a
team
quickly
mobilized
so
do
I
have
time
to
setup
another
process
to
do
public
consultation
citywide
to
hear
ideas
from
customers.
It
already
exists.
But
if
council
wants
to
direct
us
to
establish
a
citywide
process
for
listening
and
soliciting
ideas,
I'll
take
that
direction
from
Council.
So.
K
Just
I
just
want
to
clarify,
because
I
feel
it's
a
bit
defensive
here
and
I'm,
trying
to
offer
seduced
a
suggestion
that
would
I
think
help,
and
so
with
my
office,
there's
been
some
good
dialogue,
Pat,
Scrimgeour
and
others,
and
we've
solved
some
issues
together
and
you've
been
helpful
in
that
in
me.
Communicating
some
of
the
things
that
I'm
hearing
but
I
get
a
lot.
K
I
get
a
lot
of
email
about
this
issue,
a
lot
of
other
suggestions
that
come
in
and
it
is
I,
think
prudent
to
look
at
other
options
that
exist
out
there
to
both
do
good
PR
and
communicate
with
your
riders,
who
are
critical
and
bring
them
in
on
the
information
that's
necessary.
So
are
you
saying
that
the
group
that
exists
is
is
Transit
Commission?
Is
that
what
you're
saying
or
no.
G
I'm
saying
that
I
communicated
to
all
of
you
that
there's
a
portal
that
gives
updates
and
also
says,
tell
us
every
single
idea
from
anybody
citywide
and
we
have
a
whole
team
that
tracks
every
single
idea
and
suggestion
and
implements
that
including
the
hundred
and
one
hundred
inquiries
that
we
had
from
Council
in
one
month
on
ideas
and
suggestions
that
came
from
your
residence.
Okay,.
K
Well,
just
just
to
say,
I'm
not
getting
that
back
we're
hearing
regularly
from
people
that
they
sent
emails
in
there
not
being
responded
to
over
a
long
period
of
time.
We
have
very
simple
route
suggestions
that
have
come
in
that
have
been
very
difficult,
since
this
changeover
has
happened
to
see
progress
on
or
get
a
response
on,
and
the
people
that
are
talking
about
things
like
shelters
and
minor
adjustments.
K
If
you
bring
them
in
during
this
time,
it
will
be
seen
as
a
win
and
it
is
a
cheap
win
and
I
I
guess
I'm,
asking
you
if
you're
open
to
that
consideration,
maybe
we
can
have
the
discussion
at
a
commission,
but
you
know
the
feedback
we're
getting
and
that
I
hear
from
my
colleagues
as
well.
It's
it's
not
that
they're
well
informed
on
these
issues.
It's
not
that
they
have
been
responded
to
by
OC
Transpo.
It's
not
that
they're
feeling,
like
they're,
being
included
in
these
solutions
around
pair
Transpo
in
other
other
areas.
K
They
don't
feel
that
way.
The
majority
of
customers
that
I've
talked
you
do
not
feel
that
that
is
the
case
right
now.
So
this
is
a
simple
solution:
I
don't
want
it
to
be
a
defensive
thing.
I
really
think
you
could
benefit
from
from
doing
this,
so
I'll
try
to
work
with
you
and
and
and
see
if
we
can't
get
something
like
this
started
in
a
way
that
will
be
productive
for
for
all
of
us
in
terms
of
the
stage.
K
G
E
A
number
of
factors
that
go
into
that
payment,
the
largest
part
I,
think,
is
actually
the
maintenance
and
that's
determined
by
the
number
of
hours
that
are
or
kilometers
that
are
driven
number
of
service
hours,
etc.
Then,
there's
also
the
repayment
of
the
debt
and
equity
that
rrgg
put
into
the
project
they
get
repaid
that
over
the
next
30
years
and
there's
also
some
SVP
special
purpose
vehicle
costs,
which
is
part
of
what
we
had
to
do
to
set
up
this
arrangement
and
there's
insurance
that
gets
they
take
out
insurance.
E
K
K
2.6
million
per
per
month,
okay,
and
then
we've
heard
some
of
the
issues
of
reducing.
At
what
point
are
we
able
to
add
that
additional
train
that
we've
talked
about
manie's
issues
are
sort
of
getting
close
to
being
resolved?
You
anticipate
that
by
the
end
of
the
year,
what
is
your
new
timeline
on
that?
So.
G
Rt
G
is
looking
at
adding
two
double
trains.
What
you
have
right
now,
hopefully
by
the
end
of
January,
they
don't
have
the
exact
timing.
What
you're
going
to
see
shortly
are
those
trains
out
on
the
line
being
tested,
off-peak
service,
with
big,
yellow
signs
on
them,
with
the
doors,
opening
and
closing,
but
you
can't
get
on
them
and
so
forth.
G
G
If
they
get
those
in
line
soon,
then
the
14th
train
can
be
launched
because
a
lot
of
appropriate
counts
and
and
they
won't
have
T
CMS
issues,
bogging
them
down.
So
it's
tied
in
with
the
T
CMS
issues.
It's
not
that
we
don't
have
the
vehicles
it's
about
stability
on
the
fleet
and
having
consistent
reliability
out
there.
Okay.
K
That's
very
helpful,
my
last
question
on
the
stage
one
piece
is
on
that
30
year:
maintenance:
steel.
Can
that
be
amended
or
changed
in
the
contract.
Is
there
a
different
maintenance
group
that
we
could
eventually
select
if
there
is
a
possibility
of
amendment
or
changing?
What
is
the
financial
penalty
associated
with
that?
In
terms
of
the
one
group
you.
G
Have
a
long
list
of
tools
to
do
many
things
when
they're
not
performing,
and
that
is
a
wide
range
of
the
actions
we're
taking
right
now,
the
you
can
go
in
and
replace
portions
of
the
organization
you
can
replace
the
entire
organization
you're.
Also
the
the
lender.
You
can
do
things
that
way.
You
have
what
some
of
characterize
is
the
best
p3
construct
in
Canada
in
terms
of
the
tools
at
your
disposal
to
protect
the
taxpayer.
Okay,.
K
L
L
It
is
very
busy,
and
so
the
sooner
those
trains
can
can
get
on
the
track,
the
better
it
is,
and
we've
spoken
about
a
lot
of
issues
and
and
communication
and
the
r-1
buses,
the
availability
of
those
when
the
LRT
is
disrupted
safety
and
and
the
the
connectivity
of
the
regular
bus
service.
But
I
wanted
to
focus
on
the
the
LRT
itself
and
reducing
the
instances
of
door
issues
and
and
train
computer-based
train
control
and
the
V
OBC.
L
Can
you
speak
to
us
about
and
and
and
you
told
us
about,
the
technicians
that
are
being
positioned
a
little
bit
better
and
the
knowledge
that
OC,
Transpo
and
RTG
are
gaining
from
using
the
system
from
operating
the
system
and
the
information
for
our
passengers.
I'd
like
to
see
data,
if
possible,
with
respect
to
the
amount
of
time
it
takes
to
reset
a
door
the
the
resources
are.
L
There
is
the
amount
of
time
to
reset
a
door
going
down,
because
I
think
that,
as
you
have
said,
it
will
always
happen
door
or
mechanical
or
a
computer.
Vo
BC,
computer-based,
train
control
tissue
will
happen,
the
the
the
quality
of
our
service
will
be
and
how
quickly
we
can
reset
those
issues.
Any
comments
that
you
could
provide
on
that
no.
G
L
G
L
About
with
the
communication
issue,
computer-based
train
control,
the
vo
B
C's,
and
when
that
you
have
said
that
it
happens,
I
believe
you've
said
it
happens
more
at
Tunney's
or
it
Blair.
But
of
course
it
has
an
impact
on
the
entire
system.
How
quickly
are
those
issues
resolved?
Keep
the
train
going
so.
G
The
vo
BC,
like
I,
said
that's
rarely
happening
on
the
main
line.
The
TCMS
failures,
or
code
fault
happens
predominantly
at
Blair,
sometimes
at
tönnies
and
rarely
along
the
main
line.
So
that's
a
good
thing
and
what
we
did
there.
It's
literally
minutes,
because
what
we
do
is
that
those
terminus
stations
is,
we
have
the
operator
on
one
end
of
the
cab.
G
We
have
a
technician
that
immediately
goes
into
the
other
cab
and
so
the
operator
resets
first,
if
it's
not
on
that
vehicle,
the
technician
resets
it
on
the
other
cab,
so
they
don't
have
to
walk
down
and
and
do
it.
So
it's
it's
a
double
cab
entry
immediately
at
Blair
and
Tunney's.
So
in
the
event
that
there's
TCMS
issues
with
a
proactive
move,
that's
got
us
down
in
two
minutes
also.
So
by
the
time,
though,
that
train
is
loaded
up,
it's
it's
good
to
go
so.
L
G
M
G
We
have
14
and
15
those
those
are
already
built
and
we
have
even
more
we
from
stage
1.
We
have
the
full
order,
they're
looking
at
getting
additional
vehicles
so
that
they
we
can
put
vehicle
14
out
without
the
TCMS
issue,
and
we
have
additional
spares
so
we're
we're
adding
more
to
the
fleet
so
that
we
can.
We
can
support
customer
volumes
and
make
it
more
comfortable
for
everybody
and
by
the
way
the
testing
will
start
in
December,
okay,.
G
M
G
You'll
see
is
I,
think
it's
around
8:10
in
the
morning.
Herdmen
will
not
be
as
congested
because
you've
picked
up
a
lot
of
people
from
the
East
End
going
westbound
Tunney's
will
will
see
additional
vehicles
coming
in
and
out
so
again
right
after
8:00
8:10.
That's
when
your
peak
of
your
Peaks
starts
to
increase
so
you'll
just
see
a
more
comfortable
ride
and
there'll
be
more
room
on
the
trains
and
it's
a
better
customer
experience
overall
will.
M
G
M
G
Because
if
it
can't
consistently
depend
on
a
non
TCMS
failure,
so
in
the
morning,
if
there's
a
vehicle
vehicle
16
as
an
example
that
they're
trying
to
get
out
into
the
sequence-
and
it
has
a
TCM
s-
failure
in
the
yard-
it
just
stays
there.
We
don't
want
to
risk
the
vehicles
in
service,
we're
trying
to
get
13
vehicles
that
don't
have
any
TCMS
issues
and
then
they
also
have
vehicle
14
and
15
on
full
standby.
So,
for
example,
this
morning,
just
after
7:00
there
was
a
vehicle
issue,
we
swapped
it
out.
G
Last
night
there
was
a
there
was
a
soiled
vehicle
by
the
way,
and
somebody
asked
what's
the
soiled
vehicle
somebody
unfortunately
urinated
in
the
vehicle
we
pulled
that
out.
We
launched
vehicle
14
as
the
backup
and
so
forth.
So
we're
consistently
getting
15
vehicles,
ready
that
don't
have
TCMS
issues
or
to
have
not
experienced
fault
codes
in
the
yard.
Whether
it's
a
TCMS
or
a
vo
BC
are.
G
M
G
G
M
So
I,
like
the
new
email
that
we're
getting
every
day
from
you
or
Troy
I,
think
that's
very
effective.
I
do
have
one
question
or
concern
and
it
relates
to
some
of
the
verbage
or
adjectives
that
are
used.
I
know
this
seems
minor,
but
last
night
the
update
was
there
were
no
major
delays
or
something
something
like
that.
That
seemed
to
make
it
sound
like
everything
went.
Okay
and
I
know
for
a
fact,
at
least
in
Orleans.
There
was
at
least
one
45
minute
delay
to
bus
service.
G
And
I
apologize
for
that
counselor
on
the
bus
service,
side,
you're,
absolutely
right
and
I
know
you
communicated
out
to
me,
as
did
others,
we
struggled
with
bus
service
yesterday
there
were
cancellations
and
delays
that
we
haven't
seen
at
that
level.
In
the
past,
we've
been
doing
very,
very
good
and
yesterday
was
a
bit
of
a
struggle,
and
it
was
because
of
so
many
weekend
things
we
couldn't
get
operators
out
and
so
forth,
on
overtime
and
so
forth
and
I
am
speaking
to
Troy
about
that.
He
didn't
do
anything
wrong.
G
M
G
G
M
I
appreciate
the
efforts
on
communication
on
Twitter.
My
concern
air
is
that
I
don't
think
regular
people
are
on
Twitter
I,
don't
know
that
many
working
moms
or
dads
and
Orleans
that
are
on
Twitter.
If
they
are,
they
certainly
don't
pay
attention
to
it,
as
perhaps
as
closely
as
you
and
me,
and
the
others
around
this
table.
Might.
How
are
we
gonna
proactively?
Go
talk
to
average
Ottawa
resident
who's
more
concerned
about
getting
their
kids
to
hockey
after
work,
then
you
know
following
selfies
that
people
and
we're
taking.
G
M
G
Know
that's
a
great
question,
so
we
everything
under
the
Sun,
including
the
you,
know
the
cardboard
hangers
in
the
busses
at
the
stations,
all
those
ad
spaces
in
those
stations
we
have
exclusive
rights
to
those
we'll
put
lots
of
promotional
material
in
there
and
so
forth
and
again
a
through
counselor's
office.
We
can
get
you
information,
you
can
blast
it
out
through
your
emails
and
your
distribution,
lists,
newsletters
and
so
forth.
Have.
M
G
M
On
the
extra
buses
and
the
costs,
I
know
it's
being
paid
for
by
the
holdbacks,
etc.
I
think
it's
clear
that
something
is
amiss
in
terms
of
what
we
thought
would
be
the
bus
requirement
when
we
originally
did
the
business
case.
However,
many
years
ago
that
was,
or
what
have
you
do,
we
have
to
update
the
the
long
term
financial
model
to
account
for
this.
M
E
M
And
given
that
again
clearly,
there
was
some,
you
know,
there's
a
difference
between
what
the
expectation
was
when
we
did
the
business
case
to
the
operational
plan
to
what's
happening
in
real
life
now
with
stage
one.
Are
we
reviewing
our
assumptions
about
stage
two?
At
the
same
time
as
you
update
that
plan.
G
Both
from
a
detour
perspective
and
also
an
end-state
perspective-
and
you
know,
recognizing
the
scope
and
scale
of
change
is
very
much
less
and
you
wisely
chose
as
a
council
to
set
yourself
up
for
stage
2
bus
route,
extensions
in
stage
1,
so
you
you
set
it
the
network
up
so
that
stage
2
builds
off
of
that,
but
absolutely
counts.
Er
its
back
to
the
lessons
learned
and
what
adjustments
and
tweaks
do
we
need
to
do
and
modify
so
the
operational
assumptions
we're
absolutely
looking
at
that.
Okay,.
M
G
O
Thank
you
very
much,
I
appreciate
your
report
and
the
updates
from
my
residence
I.
Actually
don't
hear
a
lot
about
the
Train.
It's
still
about
the
buses
and
still
a
lot
of
concerns.
I
got
emails
this
morning
again
and
mostly
it's
about
lateness
and
missing
buses.
It's
still
happening
of
the
40
buses
that
that
were
put
on
you.
You've
mentioned
routes
that
were
going
to
be
covered
off.
What
flexibility
is
it
because
you're,
not
mentioning
ones
that
I'm
getting
emails
about
at
all?
Sorry,.
O
G
I
immediately
followed
up
after
the
transit
commission,
Pat
Scrimgeour
is
coming
to
see
you
to
walk
through
those
40
buses
and
have
any
of
them
been
deployed
on
your
routes
and
I
also
forwarded
them.
The
emails
that
you
sent
to
me
about
concerns
and
issues
so
we're
doing
a
deep
dive
on
those
routes
and
those
complaints
and
making
sure
that
we
get
it
right
so
that
for
the
January's
he
has
the
codification
for
January.
Now
you
can
tell
you
exactly
what
it's
going
to
be
doing
for
those
routes.
I
appreciate.
O
G
Generally
speaking,
the
the
next
bus
arrival
on
the
text
service
has
been
very,
very
good.
We
gave
you
an
update
at
the
last
Transit
Commission.
We
did
have
a
our
third
party
that
hosts
that
had
some
technical
challenges.
So
I
don't
know
how
dated
you
know
the
concerns
are,
but
if
you're
getting
those
again
this
morning,
this
one
okay,
let
let
us
know-
and
the
specifics
are
important,
so
we
can
trace
it
back.
G
O
O
Appreciate
it
because
one
of
the
things
I
heard
for
my
residents
and
councilor
harder
won't
want
to
hear
this,
so
she
should
cover
here
wherever
she
is,
because
they
want
to
jump
on
the
200
series
buses
because
they
see
them
go
by
and
they
they
see
them
half
empty
and
because
their
bus
isn't
there
there
there
you
know
frustrated-
and
this
is
at
like
Lincoln
field
stations,
that
the
actual
stations
where
they
see
them
go
by
so
I
I
feel
like
they.
This
is
a
lot
of
pressure
they're.
O
All
that's
never
come
up
before
so
I.
Just
wanted
to
give
you
an
idea
of
the
extent
of
their
concern
is
that
these
things
happen
in
terms
of
buses
that
have
nothing
to
do
with.
The
trends
are
the
LRT.
These
are
the
like.
The
153
I've
had
residents
still
complaining
that
they're
waiting
over
30
minutes
and
the
majority
of
these
people
are
seniors.
O
I've
had
some
of
them
write
in
and
pass
on
their
concerns
to
your
staff,
and
one
of
the
responses
they
got
was
if
they
feel
that
they're
waiting
too
long,
they
should
call
para
Transpo.
Instead
I'm
not
making
this
up,
that's
the
response.
They
got
that
when
they
complained
about
seniors
having
to
wait
for
buses,
you
know
up
to
40
minutes.
Sometimes
they
were
told.
Well,
they
should
look
at
para
transpose,
so
they
can
get
door
to
door.
Service
I
was
appalled
because
that
response
came
from
the
staff.
So
we
certainly
responded
to
that
back.
G
You
have
my
apologies,
counselor
I
agree
with
you
hundred
percent
and
I
can
tell
you
that
in
the
new
year
we're
going
to
be
bringing
forward
our
customer
service
improvement
program.
We've
we've
done
an
assessment
of
the
entire
operation,
I
brought
in
an
expert,
that's
run
call
centers
and
service
centers
and
he's
identified
and
many
of
the
gaps
that
all
of
you
have
brought
to
me
in
terms
of
responsiveness.
The
right
and
level
of
resources
call
waiting
times,
para
booking
all
those
things.
So
that's
that's!
Coming
in
the
new
year,
okay,.
O
G
Their
diesel
buses
and,
as
I
said,
a
Transit
Commission.
They
have
to
be
running
otherwise,
when
you
need
them,
there's
a
warm-up
period
for
diesel
buses
in
terms
of
electric
buses.
You've
approved
a
six
million
dollar
envelope,
we're
working
with
Ottawa
hydro
and
the
suppliers
on
bringing
you
forward
the
electric
bus
pilot.
So
we
don't
have
electric
buses
in
our
fleet
right
now,
but
you
are
getting
a
few
of
those
that
will
be
deployed
out
to
service
no.
O
G
G
It's
coming
and
there's
massive
replacements
on
the
diesel
side,
so
we've
committed
to
bringing
you
that
view
both
through
the
TMP
and
through
the
transit
Commission,
in
terms
of
where
you
want
to
go
with
fuel
alternatives
and
and
just
to
be
clear,
there's
people
lobbying
us
to
get
into
electric
buses.
There's
people
lobbying
us
to
get
into
CNG
hybrids
and
so
forth.
So
it's
it's
all
fuels
that
are
on
the
table.
Well,.
N
You
very
much
for
your
presentation
today
guys
and
thanks
for
your
continued
collaboration
with
us.
You've
added
you've
done
a
lot
of
work
for
us
in
the
East
End,
you've
added
supervisors
to
our
two
stations
at
Blair
and
plaster
lanes,
you've
added
buses
to
our
39
at
tip,
lair
and
on
the
morning
peak
you've
added
a
route
that
connects
the
villages
to
Orleans
woods,
to
combine
Glenn,
Chapel,
Hill,
Sun,
Ridge
and
Innes.
You've
pushed
through
our
stage
two
information
night
for
the
East
End,
which
is
taking
place
this
Thursday
at
Bob
Macquarie.
N
You
take
my
calls
at
all
hours
of
the
day,
John
and
deep
into
the
evening
and
I
appreciate
that
very
much.
Your
team
has
accepted
every
single
piece
of
feedback
from
my
residence
and
I
know.
You're
listening
I
know
you're
working
hard.
So
thank
you.
It
is
international
persons
with
a
disability
day,
and
so
before
I
asked
my
first
question.
I
just
want
to
share
something
that
we've
observed
at
Blair
station
at
p.m.
peak,
a
passenger
with
a
guide
dog
was
trying
to
navigate
her
way
to
post
e
after
disembarking
the
train.
N
The
overcrowding
was
so
overwhelming
that
the
dog
couldn't
move
in
the
crowd
at
all.
Thank
goodness,
Ottawa
is
full
of
generous
and
kind
people,
and
somebody
took
her
by
the
arm
and
walked
her
to
the
stop
and
stood
with
her
until
her
bus
came.
So
we're
thankful
for
that.
But
Blair
station
was
not
designed
to
be
an
LRT
terminus
station,
obviously,
but
it
will
operate
as
one
for
the
next
four
years.
G
We
have
a
multi
prong
approach.
All
of
these
ten
counselors
talked
about
the
overcrowding
to
us.
We've
started
I
believe
this
week
to
get
rid
of
some
the
glass
panels
on
the
shelters,
that's
step,
one
we're
gonna
watch
that
very
closely
step
two
is:
do
we
eliminate
some
shelters,
but
then
then
you
left
the
question
of
how
do
you
shelter
people
from
the
elements
so
I've
got
a
an
amazing
team
looking
at
if
we
have
to
eliminate
the
shelters,
can
we
put
some
temporary
condition,
cantilevered
ones
to
protect
them?
G
That
opens
up
the
entire
area,
so
it's
three
phases
of
and
we're
going
to
move
quickly
on
it
if
it
doesn't
resolve
the
problem
all
towards
bridging
us
to
the
opening
of
stage
two.
So
the
goal
is
to
improve
the
flow
throughout
that
whole
station,
and
if
that
doesn't
work,
then
we
have
to
take
a
serious
look
at
whether
or
not
we
can
encroach
out
into
the
paved
portion.
I
didn't
go
there
yet
with
the
team,
because
there's
only
so
much
they
can
handle
right
now
and
fairness
to
them.
G
There
they're
looking
at
every
option,
so
it
is
crowded.
It
is
busy-
and
you
know
so
what
I
tell
RTG
every
single
day
when
there's
a
it's
a
delay
on
the
train.
It's
not
just
the
delay
on
the
train.
Those
terminus
stations
and
herdmen
take
a
big
hit
sure,
and
it's
it's
seconds.
It's
not
doesn't
take
half
an
hour.
It's
immediate!
You
feel
that
immediate
response.
Last
week
or
ten
days
ago,
when
we
had
to
drop
two
trains
at
serval
and
those
passengers
had
to
come
out
of
serval.
G
Believe
so,
and
this
all
speaks
to
what
counts
are
harder.
What
councillor,
Kavanagh
and
others
are
asking
for.
Pat's
gonna
give
you
a
list
by
Ward
by
route
before
we
launch
the
January
PC.
They
literally
finished
it
this
weekend,
so
we're
gonna
get
you
that
information
and
and
then,
if
there's
any
questions
on
it,
but
I'm
sure,
with
all
the
extra
service
at
riding
you'll
see
that
we're
we're
filling
a
lot
of
those
gaps,
it'll
be
route,
time
and
trip,
and
so
forth.
You
may.
N
G
P
Great
I
am
I
wanted
to
also
add
my
congratulations
on
seeing
a
significant
improvement.
I
know,
I
take
I,
take
the
bus
in
the
train
regularly
and
since
those
forty
buses
were
added
I,
don't
think
I've
missed
a
bus.
There
were.
There
was
some
issues
yesterday,
but
you
know
what
you've
explained
that
so
thank
you
for
that.
But
I
have
to
say
it
has
been
a
significant
improvement.
P
I
also
want
to
mention
that
your
team
has
been
absolutely
wonderful,
I've
reached
out
to
to
some
of
your
staff,
your
frontline
staff,
who
have
been
responding
to
residents
directly
and
just
thanking
them
as
well.
It's
Ken
woods
and
some
of
your
your
strong
advocates
on
your
team,
so
I
do
want
to
say
that
you
know
your
frontline
is
amazing.
Management
has
been
great
up
in
meeting
with
Pat
and
that
it's
it's
an
ongoing
process
right
and
I.
Don't
know
that
we'll
ever
come
to
the
end
of
it.
P
I
think
that
they'll
constantly
need
for
improvements,
but
I'm
very
glad
to
hear
around
this
table
that
you
know
we're
asking
questions
about
LRT,
but
we're
also
now
moving
on
to
the
experience
of
buses.
So
it
seems,
like
we've
kind
of
hit,
that
that
stride
and
we're
starting
to
look
to
the
future
of
how
we're
going
to
to
improve
and
expand.
I
did
have
a
question,
though,
because
you
know
your
communications
have
improved.
I
have
to
say
that
has
been
great
for
councillor,
but
also
councillors,
but
also
for
residents
and
customers.
P
But
you
know
one
I'm
just
going
to
give
one
example:
fouled
train
there
was
a
tweet
that
went
out
about
a
foul
I,
don't
know
if
it
was
a
typo
I'm,
not
sure,
but
I
have
noticed.
There's
a
couple
of
tweets
that
are
going
out
a
couple
of
shares
that
are
going
out
and
people
don't
understand
acronyms
they
don't
necessarily
know
the
terminology.
P
I
don't
know
if
that
was
a
real
word
or
if
that
was
just
a
mistake,
but
I'm
just
wondering
do
you
have
communications
in
place
where
it's
real
world
language,
common
language
that
people
can
understand?
As
I
said,
it
has
been
getting
better
but
I'm,
just
curious
as
to
whether
you're
working
to
improve
that.
Yes.
G
And
that's
the
example:
I
was
citing
earlier
on.
Unfortunately,
last
night,
at
rush
hour,
somebody
chose
to
urinate
in
a
train,
and
so
the
person
that
put
that
tweet
out
should
have
said
bracket
urinated.
You
know
this
morning
we
had
somebody
vomiting
on
a
train
and
so
they
use
file.
It's
that's
part
of
the
challenge
well-intentioned
people
they're,
using
these
technical
terms
that
we've
got
people
in
there,
coaching
them
on,
make
it
conversational
and
make
it
plain
English
and
then
and
and
plain
French
I'm.
P
Pretty
sure
the
city
uses
that
for
when
a
pool
has
been
fouled
as
well
too
so
it's,
but
but
we
have
to
keep
in
mind
that
people
don't
always
get
the
terminology,
so
I
think
you
know
as
awful
as
your
nation
is.
Let's
use
the
common
language.
I
also
want
to
to
ask
a
quick
question
in
respect
to
the
131.
The
the
231
I
know:
I
had
a
good
conversation
with
pot
scrimmage
or
about
how
we
can
improve
services.
P
To
that
there
have
been
issues
continually,
though,
with
packed
buses
on
the
231
I
will
continue
to
work
with
pot
to
find
solutions,
as
well
as
councillor
lulav,
because
the
131
but
I
think
that
there's
opportunities,
not
just
in
in
my
ward
and
not
but
across
the
city,
that
we
can
look
for
buses
that
are
maybe
some
of
the
redundancies
we
can.
We
can
add
more
service
to
the
routes
that
we
absolutely
need.
N
Thank
you
very
much.
Mr.
mayor
I
have
a
a
question
and
a
comment:
I
guess.
Mr.
Mahoney
one
of
the
suggestions
that
I've
raised
and
I've
never
really
heard
back
from
from
OSI
about
I
have
a
cluster
of
three
communities:
Manor
Dale,
Craig,
Henry
and
in
trend
Arlington
each
has
a
bus
that
runs
from
Tunney's
to
their
communities,
which
is
ideal,
but
that
bus
isn't
always
there
for
a
variety
of
reasons.
We
know
there
are
issues
around.
N
So
what
happens?
Is
people
jockey
between
the
two
platforms?
Looking
for
the
right
bus
to
get
on
to
which
clogs
up
between
F
and
G,
the
two
platforms
causes
people
to
sometimes
miss
the
bus
because
they
can't
get
through
the
crowd.
I've
asked
on
several
occasions
for
an
explanation
as
to
why
we
don't
cluster
the
282,
the
284
and
the
80,
all
at
the
same
stop,
which
would
help
with
with
councillor
Harder's
issue
of
crowding,
because
some
are
now
where
the
270's
go.
So
it
seems
to
me
it's
an
easy
fix.
N
It's
it's
I
can't
see
that
it
costs
money,
maybe
some
sign
changing
but
other
than
that,
but
it
would.
It
would
take
away
some
of
the
congestion
I
think
between
F
and
G.
So
I
don't
know.
If
that's
something
we
need
to
talk
about
more
offline
or
what-have-you,
but
it
I
understand.
A
similar
situation
was
addressed
in
councillor
Tierney's
Ward
and
there
was
a
cluster
of
buses
that
were
changed
so
again.
N
G
G
There's
supervisors
that
are
given
up
suggestions
on
how
to
recuse
some
of
the
buses.
There's
a
very
tense
debate
about
I've
got
some
suburban
riders.
That's
saying
the
urban
people
should
walk
further
and
so
forth.
That's
not
what
it's
about
it's
about!
How
do
those
buses
get
staged
in
and
at
Blair
so
that
they
flow
operationally
as
best
as
possible?
Remember
all
that
testing
that
we
did
there
was.
There
is
a
science
to
that.
We
do
have
it
on
our
to
do
to
say:
should
we
recloser
and
is
there
a
better
arrangement
for
those
buses?
G
N
And
we'll
look
at
it
because
it's
not
a
question
of
walking
further.
My
people
can't
walk
any
further
Aurora
T
at
the
end.
That's
not
their
issue.
Their
issue
is
is
jocking
between
the
two
between
the
two
locations,
the
others
is
more
of
a
pure
comment
again
going
to
the
the
270
series
some
of
them
still
have
to.
In
my
opinion,
some
of
them
still
have
to
stop
at
baseline.
N
You
you've
got
people
there's
a
park-and-ride
at
baseline
constellations.
The
baseline
Ben
Franklin's,
the
baseline
Algonquin
College,
is
a
baseline
it
to
take
that
out
of
the
mix,
if
you're
not
going
to
supplement
it
with
more
74
and
75
and
the
like
to
get
people
the
baseline,
then
you're
just
shifting
the
congestion
issue.
You're
not
fixing
the
problem.
So
I've
had
this
discussion
with
the
chair
as
well
earlier
on
about
that
I'm
not
adverse
to
some
tinkering
with
that.
N
But
if
you,
if,
if
all
the
270
suddenly
don't
stop
a
baseline
anymore
they're
effectively,
not
stopping
them
from
Tunney's
all
the
way
to
fallow
field
and
there's,
there's
you're
going
to
have
continued,
have
congestion
issues
continue?
Have
cap
crowding
and
she's
just
shifting
them
from
one
bus
route
to
another
bus
route,
so
all
I'm
saying
is:
if
you're
going
to
do
that,
do
it
with
caution,
because
you're
just
potentially
going
to
create
a
whole
new
you're,
just
picking
up
the
situation,
dropping
that
somewhere
else.
It's
not
necessarily
fixing
it.
N
That's
that
again,
that's
not
a
question.
It's
a
comment,
but
baseline,
as
we
know,
is,
is
one
of
the
busiest
stations
in
the
whole
in
the
whole
line,
and
there
are
lots
of
attractions
there.
If
you
follow
me
for
four
people
and
we
also
have
them
up
there
for
people
in
in
the
Manor
Dale
in
the
in
the
Craig
Henry
area,
we
want
to
encourage
people
to
be
active,
trance
rotation
you
take
away
getting
to
baseline
in
an
effective
way,
then
you're
taking
away
those
options
as
well.
F
Thank
You
mr.
mirror
I
guess
this
is
a
natural
follow-up
to
councilor
egg
lies
concerns
the
200
series
of
buses.
Well,
we're
experiencing
just
just
the
opposite:
councilor
we're
seeing
the
200
series
of
buses
fill
up
before
people
can
get
on
to
go
to
all
the
way
to
fallow
fields.
So
I
think
we
need
a
permanent
solution
to
this
and
I
think
there
has
to
be
separate.
They
have
to
be
a
coordinated,
I
would
say
mr.
F
van
Coney,
and
you
know
that
that
we've
got
to
have
the
capacity
there
on
those
buses
to
get
people
to
their
final
destination,
not
have
them
packed
when
they
try
to
get
on
them
at
Tunney,
so
I'm,
confident
that
you're
going
to
look
into
that
just
I
just
want
to
give
you
a
compliment.
This
more
I
was
on
the
buses
and
the
trains
again
this
morning
it
was
a
beautiful
experience.
It
was
without
a
hitch,
it's
just
the
way,
I
dream
of
it
happening
every
day.
F
So
thank
you,
but
the
problem
is
getting
people
home
from
Tunney's.
It
continues
to
be
an
issue,
and
people
are
actually
calling
the
office
crying
because
they
know
they've
got
to
go
to
Tiny's
to
get
home
and
the
buses
are
not
there.
They're
waiting
on
that
platform
for
long
periods
of
time
and
I'm,
not
telling
you
anything,
you
don't
know,
but
if
you're
not
on
Twitter
you,
you
don't
see
those
packed
platforms
of
people
waiting
in
the
cold.
So
my
understanding
is
that
we
are
going
to
have
20
more
buses
dealing
with
that.
F
G
Ok,
so
again
you
have
40
that
you've
added
that's
service
citywide
on
routes
that
had
challenges
you
will,
if
you
approve
the
budget,
you'll
have
19
that
gets
spread
across
the
city.
Also,
the
20
that
are
stationed
at
the
baseball
stadium
are,
in
the
event
that
there
is
a
rail
interruption
rather
than
pulling
off
of
existing
routes,
which
is
highly
disruptive.
They
get
deployed
to
to
bridge
the
rail
service.
I.
G
G
It's
it's
January
patches,
our
planning
team
literally
work,
seven
days
a
week
straight
for
the
last
three
weeks.
We
have
all
that
done.
It's
codified!
It's
going
to
the
bid
work
bid
board
for
operators
to
bid
it's
rolling
out
in
January
I'm,
getting
each
councillor
a
list
by
Ward
by
route
by
trip.
You'll
have
that
and
then
you'll
have
the
opportunity
to
meet
with
staff.
If
you
have
any
follow-up
questions
on
it,
so.
F
That
we've
got
to
get
through
December,
okay,
I'm
not
going
to
go
for
well,
but
at
least
there's
a
solution.
I'd
like
to
talk
about
scheduling
when
I
ride
the
buses
I'm
the
biggest
complaint
that
people
have
is-
and
we've
heard
it
here
this
morning
the
bus
doesn't
come
when
it's
supposed
to
the
bus
is
late
and
people
are
constantly
asking.
Why
does
this
happen
and
I
told
it's
scheduling?
F
G
Counselor
I
I,
don't
know
where
this
information
is
coming
from.
We
have
not
privatized
our
planning
and
scheduling
function.
We
have
the
software
gets
run
out
of
a
firm
by
Montreal,
but
we
have
a
dedicated
planning
staff
that
put
all
the
inputs
into
that
process.
It
gets
modeled,
it's
a
very
complex
algorithm
because
you
have
interline
bus
routes
and
so
forth.
G
All
those
elements
get
factored
in
including
drive
time
congestion
time
time
of
day,
all
those
factors-
and
there
are
multiple
iterations
of
that
model
that
gets
done
and
assessed,
and
the
quality
assurance
and
the
checks
get
done
by
professional
in-house
team
that
we
have
under
our
control.
So
we
haven't
privatized
the
planning
of
our
schedule
and
on
top
of
all
that
we
take
all
of
the
the
the
operators
have
logs
when
new
routes
when
they
start
those
new
routes.
So
in
January
you,
you
take
your
new
route
if
you're
on
whatever
route
to
71.
G
If
you
have
issues
on
that
route,
so
the
timing
isn't
enough
for
signal
changes
and
so
forth.
That
gets
put
that
run.
Time
gets
added
to
the
schedule.
If
it's
consistently
a
problem,
we
have
supervisors
that
review
the
scheduling.
We
have
operand
operator
committee,
that
reviews
it
before
we
finalize
and
so
forth.
So
there's
a
bunch
of
checks
and
balances
in
the
process
is.
F
G
Happens
with
every
scheduled
change
four
times
a
year
and
it
literally
there's
a
whole
team
that
does
that
that's
all
they
do
is
look
at
every
single
route,
remembering
that
every
day
you
move
three
hundred
twenty-five
thousand
customers
trips
and
there's
eight
thousand
two
hundred
trips
and
I'm,
not
minimizing
at
all
the
my
bus
was
late
or
is
it
busy
and
so
area
or
the
bus
was
full
and
so
forth,
but
there's
a
lot
of
successful
trips
that
you
don't
hear
about.
It.
F
G
So
the
recovery
time,
the
signal
time
so
forth,
part
of
the
challenge
is
that
when
you
do
have
a
congested
day
or
snowy
day,
those
buses
are
just
like
your
car
they're
stuck
in
traffic.
So
you
can
throw
that
schedule
out
the
window
if
they're
stuck
in
snow.
Just
like
you
are
with
your
car,
a
bus,
you
can
hope
all
you
want.
It's
not
going
to
get
there
any
quicker,
because
you
want
it
to.
F
Okay,
I
guess
I'd
like
to
talk
to
you
more
about
the
scheduling
if
I
can
at
another
time,
maybe
when
it
comes
going
back
to
Tunney's
again
with
the
20
buses
sitting
at
the
baseball
stadium,
it
would
it
be
possible
to
move
perhaps
10
of
them
over
to
the
tiny
side
to
address
that
busing
issue.
Now
that
they've
closer
than
having
to
you
know,
use
up
fuel
all
day
and
sitting
over
there
and
then
drive.
F
G
You
need
those
20
in
the
event
that
you're
gonna
bridge
the
rail
service
that
there's
a
problem.
Now
we,
the
20
that
are
there,
we
are
dispersing
them
a
little
bit
in
terms
of
locating
them
across
the
network,
but
they're
not
for
regular
service
and
they're
only
available
in
the
morning
afternoon.
Peak
periods,
ok,.
F
Interlining,
this
is
where
the
bus
starts
on
one
route
in
the
morning
and
then
is
transferred
to
another.
Is
there
any
way
that
we
can
make
that
more
efficient,
where
the
internal,
the
buses
that
are
interline,
stay
in
the
same
area
and
setting
having
to
go
out
of
service
across
town
and
and
work
over
there
and
I
mean
it?
Makes
money
I
think
it
makes
more
sense
to
save
fuel
and
would
make
more
buses
available
faster.
G
So
Brielle
RT,
you
have
the
most
interline
system
in
North
America.
It
hosts
LRT.
A
lot
of
that
is
coming
off.
So
yes,
absolutely
right.
Our
goal
is
to
balance
interlining
with
buses
staying
in
their
geographical
area.
That
increases
your
reliability
and
avoids
you
dead
heading
to
another
route.
If
you're
a
pure
theoretical
person,
you
can
enter
line
and
optimize
your
system
to
the
max,
but
then
you
get
into
sub
optimization.
G
F
Last
question:
are
we
considering
hiring
more
fare
inspectors
because
I'm
and
from
drivers
and
people
they
continually
witness
people
jumping
on
the
buses
and
once
they're
on
the
bus?
It's
they
can
go
down
into
the
get
on
the
train
and
it
is
happening
and
the
bus
drivers
can
they're
driving
they
can
enforce
it.
Can
we
can
we
consider
that
a
couple.
G
G
We
have
more
than
that
I
believe
we
have
actively
six
on
a
shift,
but
we
do
concentrate
the
blitzes.
The
the
key
to
fair
enforcement
is
fair
gates
as
much
as
possible.
We've
done
that
on
the
LRT,
we're
all
we
got
the
paid
fare
zones,
we're
also
doing
that
on
the
BRT
we
use
pita
funding
to
do
some
fare
gates
and
fare
vending
machines.
As
you
extend
out
to
stage
three,
you
can
possibly
get
rid
of
rear
door
boarding,
but
I.
G
Also
just
as
a
footnote
and
I'm,
not
saying
that
fare
evasion
is
not
occurring,
it
is,
and
I
can
tell
you
in
the
transit
industry
across
North
America.
Nobody
can
tell
you
the
real
number,
because
the
cheater
is
a
cheater
as
a
cheater
and
whether
you
have
fair
gates
there,
whether
you
have
a
bus
pass
or
a
card,
whatever
they're
gonna
figure
out
how
to
get
around
the
system,
but
often
I,
hear
about
young
people
not
paying
and
I
remind
everybody.
G
Every
secondary
student
in
this
town
has
a
you
pass,
and
so,
when
you
don't
see
them
tapping,
while
the
data
is
being
missed,
we
collect
33
million
dollars
from
the
secondary
institutions.
So
we
have
that
money
in
the
bank,
so
fare
evasion
is
a
problem
anywhere
in
north
and
the
world.
How
you
deal
with
it
I
come
from
the
the
mine
of
thought
that
having
hundreds
of
fare
inspectors
is
not
the
right
answer.
It's
very
costly
and
highly
inefficient
unless
you
can
have
one
on
every
single
bus
across
your
system.
Okay,.
F
G
G
I
have
to
be
very
crystal
clear
on
this:
we've
had
people
that
have
died
in
our
accidents
and
I
can
tell
you
we're
audited
by
MTO.
We
were
audited
by
the
TSB,
and
every
single
operator
that
I
put
behind
the
wheel
has
to
pass
that
rigorous
testing
and
and
I
can
guarantee
you
that
there's
no
shortcuts
on
getting
skilled
operators
out
there
I.
N
Mayor
just
to
come
back
to
something
that
councilor
Brockington
was
asking
about,
which
is
the
costs
that
are
being
put
on
to
our
TG
I,
appreciate
the
confidence
with
which
you
tell
us
that
we
will
recover
our
costs
from
them.
I'm,
just
as
certain
that
their
lawyers
are
telling
the
board
that
they
will
never
have
to
pay
a
penny,
and
it
will
all
get
sorted
out
in
court
at
some
point.
But
can
we
quantify
the
cost
of
that
redundancy
that
we're
currently
running.
G
N
G
N
G
Actually
I
know
it's
a
great
question:
the
way
the
PA
works.
Is
we
really
don't
care?
What
the
issue
is:
we're
buying
service
and
AMM
p.m.
they
have
to
put
out
service
to
move
the
volume
of
customers
that
we
have
and
they
have
to
do
it
consistently
and
reliably.
So
the
interruptions
they've
had
gives
them
penalties
against
that
payment
and
so
in
terms
of
the
the
cash
they're
not
getting
their
October
payment
they're,
not
getting
their
November
payment.
Because
of
those
failures
that
we've
we've
experienced
during
AM
and
PM
rush
hours.
G
So
the
way
the
project
agreement
works.
Is
we
don't
care?
What
the
issue
is?
I
mean
we
care,
but
it's
theirs
to
figure
out
we're
paying
for
service
and
very
frequent
reliable
service,
and
they
haven't
met
that
mark,
and
so
they
get
failure,
points
on
that
data
and
then
they're
not
eligible
for
their
fundings
would.
N
G
Back
to
your
opening
comment,
they
will
always
take
the
position.
No
I
can
tell
you
that
we're
not
issuing
the
payments
for
October,
November
and
and
and
they're
they're,
never
eligible
for
that
by
the
way
down
the
road.
It's
not
like,
they
can
come
back,
they
can
dispute
it.
There's
always
dispute
mechanisms,
but
you
know
we
have
some
of
the
best
lawyers
in
the
p3
industry.
From
advising
mr.
Khanna
lacus
and
myself,
she
has
taken
the
strong
position
that
you're
heading
down
the
right
course
and
keep
doing
what
you're
doing.
Okay.
N
G
So
I
was
wondering
who
was
gonna.
Ask
that
question.
So
your
question
is:
when
does
this
all
get
fixed,
and
when
are
we
in
that
stable
place?
I
don't
have
that
answer
for
you
counter
the
root
cause
of
the
t.
Cms
is
what
I'm
focused
on
in
terms
of
that
will
define
the
stability
piece.
Okay
and
I
can
assure
you,
the
city,
manager
and
I
asked
them
exactly
that
yesterday
and
if
they
had
a
date,
they
would
have
given
us
one
and
they
didn't.
G
They
were
focused
the
containment
strategy,
the
root
cause,
analysis
and
so
forth.
I
think
the
additional
oversight
that
I'm
bringing
in
will
start
to
open
up
that
window
to
see
if
there's
a
line
of
sight
as
to
when
we
can
possibly
be
more
stable
in
some
of
those
areas,
I
think
the
doors
and
so
forth
are
easier
to
anticipate
when.
N
G
The
the
treasurer
says
it
well
at
your
your
your
big
cost.
Significant
cost.
Is
that
redundancy
piece
so
that
our
one
piece,
the
rest
you're
it's
factored
into
the
budget?
That's
a
question
that
we're
gonna
have
to
think
through
at
point
in
time.
It
depends
where
we
are
we
Midwinter
are
we
in
the
spring?
G
I
know
you've
got
an
order
of
double-decker
buses
coming
in
for
our
two,
which
get
put
into
the
fleet
and
we'll
optimize
the
fleet
based
on
where
we
we
need
it.
So
they
are
two
detours
is
not
being
rested.
We
need
to
manage
that
well,
but
the
Trillium
Line
shut
down
and
so
forth.
That's
coming
so
additional
new.
I
I
I
Okay,
so
the
first
day
so
just
to
break
down
the
progress
and
where
we
are
we're
going
to
go
through
some
of
the
design
side.
So
I
just
want
to
give
us
an
update
on
the
Trillium
line.
Work
on
the
design,
that's
in
progress,
some
of
the
changes
that
have
been
made
to
the
system
to
the
system,
design
to
bring
it
into
compliance
with
the
pea
sauce.
So
currently
we're
going
through
final
designs
on
the
airport
station,
the
vehicle
branding,
which
is
with
Stadler
for
implementation
and
structural
designs,
for
essentially
the
rail
separation
over
roads.
I
There's
roughly
19
structures
that
are
being
built
as
part
of
the
Trillium
Line
now,
and
so
we're
reviewing
those
now
and
we're
also
going
through
preliminary
designs
on
a
number
of
other
elements,
including
the
vehicles,
the
comm
systems
and
some
of
the
stations.
So
I
want
to
highlight
some
some
changes
that
have
been
made
to
the
stations
to
bring
them
into
compliance
with
the
pea
sauce.
I
So
these
are
rough
renderings
that
are
a
little
bit
different
than
what
you
would
have
seen
at
previously
at
contract
award
and
so
we'll
go
on
to
the
next
one,
so
upland
station,
so
the
the
original
rendering
that
was
provided
did
not
show
on
the
the
top
right
of
that
picture,
there's
actually
a
fair
free
zone
where
you
can
walk
through
underneath
the
track
to
get
to
the
other
side
for
a
future
airport
development.
This
station
actually
required
to
side
platforms.
The
original
rendering
only
showed
a
single
side
platform,
and
then
we
have
redundant
elevators.
I
So
this
is
the
updated
design.
So
if
you
compare
this
to
the
original
rendering
there's
significant
changes,
there's
a
staircase
on
the
left,
that's
just
an
emergency
exit,
but
essentially
this
is
the
the
updated
upland
station
design.
That's
fully
compliant
with
the
project
agreement.
A
couple
other
changes
when
we
presented
Leitrim
and
BOS
ville
it
didn't,
we
didn't
show
any
elevators,
we
didn't
show
any
stairs.
We
only
showed
a
ramp
so
to
bring
it
into
compliance.
I
This
is
kind
of
an
updated
partial
rendering
of
Leitrim
station
where
we
have
elevators
on
either
side
and
a
ramp,
and
there
should
be
a
stairwell
as
well
to
reach
the
platform.
So
that's
a
that's
a
change
that
you
will
see
if
you
go
back
to
the
original
renderings
BOS
ville
station
is
the
same
in
terms
of
the
updates
there's
the
ramp,
which
provides
a
redundancy
a
covered
ramp.
I
So
the
other
big
change-
and
this
is
flexibility-
that
the
design-build
team
had
in
in
their
contract-
is
that
it
was
up
really
up
to
them
to
choose
whether
they
wanted
to
do
an
accurate
station.
Essentially,
you
know
having
two
great
separate
lime
Bank
over
the
rail
or
if
they
wanted
to
do
the
reverse.
At
the
time
of
their
presentation,
they
were
planning
to
do
lime
Bank
over
the
rail
they've
since
adjusted
that
design.
I
So
this
is
now
an
elevated
lime
Bank
station,
so
the
rail
will
run
over
lime,
Bank
Road
we're
still
working
through
the
connectivity
issues
down
at
grade
level,
but
otherwise
this
is
the
design
that
they're
moving
forward
with.
So
all
of
these
changes
have
now
been
implemented
or
incorporated
into
their
designs.
This
is
you
know,
they're
no
costs
associated
with
these
changes.
These
are
all
just
to
bring
them
into
into
compliance
with
our
requirements.
I
Terms
of
the
construction,
so
the
construction
you
will
see
will
show
you
in
a
minute
a
lot
of
the
the
photos
of
the
work
still
I'm,
still
kind
of
targeting
this
section
to
the
south.
Where
we're
doing
active
work,
the
one
changed
as
they
have
gone
in
or
a
little
bit
early
into
new
walkway
art
and
I'll
show
you
that
in
a
second,
so
essentially
all
of
the
areas
of
the
South
are
under
construction
and
then
the
area
to
the
north
will
be
start
under
construction
as
of
May
of
next
year.
I
I
So
we'll
show
you
some
brief
construction
photos
of
the
work.
That's
going
on,
walk
the
yard
on
this
photo.
You
can
see
in
the
distance
just
to
give
you
a
sense
of
scale.
There
is
a
construction
worker
kind
of
in
the
distance,
so
they
are
rebuilding
Walkley
yard
there.
Actually
that's
an
active
rail
yard
at
the
moment,
so
they're
having
to
work
around
the
existing
trillium
line
service
that
launches
out
of
the
existing
walkway
art
from
every
day.
I
The
foundations
are
going
in
place
for
the
new
building,
essentially
there's
going
to
be
a
new
building
in
place
to
handle
all
of
the
maintenance
activity,
car
wash
wheel,
lathe
everything
that
you
need
to
maintain
a
fleet,
so
here's
kind
of
a
bird's
eye
view
of
Walkley
yard.
You
see
the
cen
yard
there
on
the
right,
which
is
an
active
rail
yard,
still
we're
still
doing
deliveries
down
to
the
NRC
facility,
just
south
of
Lester
yard.
You
see
in
the
middle
of
the
of
the
photo
there's
a
new
track
there,
that's
a
new
track.
I
That's
been
put
in
place
to
allow
vehicles
from
the
trailing
line
to
get
into
service
while
they
build
a
new
walkway
yard,
a
little
bit
just
about
the
airport
link.
So
you
see
a
lot
of
activity
on
the
airport
Parkway
in
terms
of
a
litmus
test
for
tracking
progress
is
really
the
progress
of
all
the
great
separations
on
the
line.
I
You'll
see
structures
go
up
over
the
airport
Parkway
allowing
space
for
future
widening
of
the
Parkway
you'll,
see
a
structure
going
up
over
uplands
you'll,
see
the
structures
going
up
over
Leitrim
Lester
and
basically,
all
every
single
road
crossing.
That's
how
we're
going
to
track
essentially
from
a
high
level
how
they're
making
progress
this
is
a
view
so
that
on
the
bottom,
is
that
actually
an
act
of
rail
link
that
we
still
use
to
do
deliveries
to
the
NRC
facility,
so
that
needs
to
be
maintained
throughout
the
construction
period.
I
I
Just
you
know
the
constructor
here
just
painted
one
of
their
case
on
drilling
units
pink
in
celebration
or
in
recognition
of
Breast
Cancer,
Awareness
Month.
So
that's
been
out
on
the
airport
Parkway
for
a
number
of
months
now
and
then
we're
just
going
to
just
some
quick
highlights
some
photos
that
we'll
skip
through
of
the
caisson
drilling
activity
and
then
I'll
show
you
a
quick
time-lapse
video,
so
essentially
they're
their
coring
down
a
foundation
right
to
bedrock.
So
it's
going
roughly
30
meters
down
to
get
to
bedrock
to
set
the
foundation
for
the
elevated
structures.
I
So
this
is
the
video.
If
you
look
at
the
screen
on
the
left,
this
is
just
a
time-lapse
of
once
they've
drilled
out
the
essentially
into
the
bedrock
they're
doing
a
kind
of
lift,
a
essentially
a
structural
steel
that
they're
going
to
drop
down
into
the
hole
and
then
they'll
go
in
and
they'll
fill
it
in
afterwards
to
create
that
foundation.
So
you
get
a
sense
of
the
you
know
the
scale
of
the
work
here
you
know
it's
a
big
construction
activity
that
they're
doing
to
do
all
these
great
great
separations.
I
So
after
after
they
drill
out
the
the
caisson
they
put
in
the
the
rebar,
they
fill
it
up
with
concrete,
then
there's
some
testing
that
they
do
just
to
verify
the
structural
integrity.
That's
essentially,
you
know
them
building
from
the
ground
up
to
make
those
great
separations
a
couple
of
quick
shots
here.
Just
you
know,
as
they
build
up
the
the
foundation
for
the
great
separation,
a
couple
of
shots
here,
just
of
the
guideway
that's
being
built
the
next
one
Lime
Bank
station,
essentially
the
link
from
BOSU
alkaline
Bank.
I
You
know
creating
new
rail,
so
just
some
upcoming
activities
for
the
Trillium
Line
so
continue
tree.
Clearing
there's
going
to
be
a
lot
of
activity
on
the
existing
line.
Commencement
of
the
airport
link
guideway
construction.
Lochley
maintenance
facility
is
going
to
go
forward.
That'll
start
to
come
out
of
the
ground
next
year.
I
Essentially,
all
of
the
great
separations
will
start
to
go
in
place
in
the
southern
extension.
That's
essentially
a
simple
way
to
kind
of
track.
The
progress
of
the
project,
the
other
kind
of
key
indicator
for
the
project
that
we're
tracking
is
the
delivery
of
the
rail
vehicles
coming
from
Switzerland,
which
should
start
to
arrive
in
middle
of
2021
late
2021.
I
So
that's
the
Trillium
Line,
so
go
I'll,
go
through
a
little
bit
of
work,
that's
happening
in
on
the
east
extension,
so
just
in
terms
of
the
the
construction
drawings.
So
this
is
really
where
the
design
is
finished
and
they're
progressing
to
two
field
works.
You
know
Montreal,
Road,
overpass.
You
know
the
crux
of
the
project
in
the
east
in
order
to
get
the
connection
out
to
all
the
way
out
to
trim
Road
and
then
final
designs
on
roadway
drainage
utilities
and
the
greens,
Creek
culvert.
I
So
there's
a
number
of
kind
of
key
things
that
they
need
to
get
started
on
next
year,
and
so
these
are
the
ones
that
the
design
is
essentially
complete.
Tour
it's
in
its
final
stages
of
completion,
some
of
the
preliminary
designs
that
were
still
working
through
with
them.
At
the
moment,
john
dark
station
plus
darlene
station
trim
station
still
still
taking
a
look
at
the
connectivity
to
those
stations.
I
There
is
kind
of
some
preliminary
plans,
but
we're
trying
to
kind
of
make
sure
we
take
a
holistic
view
on
how
we
get
to
all
of
those
stations
or
lean
stations
is
not
on
the
list,
but
it
will
be
next
in
terms
of
their
construction
packages
going
through
all
of
that
work
now
to
make
sure
that
we're
ready
for
construction,
the
schedule
so
you've
seen
a
lot
of
activity
out
in
the
east,
especially
around
the
Montreal
Road.
There's
a
big
set
up
there
in
terms
of
a
staging
area
for
the
work.
I
If
we
go
to
the
next
slide,
you
see
some
of
the
kind
of
preparatory
work
there's
a
couple
of
major
water
mains
that
are
being
replaced.
There's
the
highway
174
and
Montreal
Road,
interchange
widening,
which
is
really
the
crux
of
the
project
in
the
east,
we'll
go
quickly
to
the
next.
This
is
a
description
of
the
work,
essentially
we're
widening
the
highway
174
to
make
space
for
the
station
in
the
middle
of
the
highway
to
go
to
the
next
slide.
I
So
you'll
start
to
see
some
of
that
work.
You
know
pretty
quickly
here.
You
know
they
need
to
do
some
foundation
work.
They
need
to
put
in
some
shoring
to
be
able
to
move
that
that
the
highway
lanes
over
to
make
space
and
then
do
it,
there's
a
couple
of
water
main
replacements
that
run
under
the
174,
so
that
work
is
bundled
in
with
this
project.
I
So
that's
a
quick
rundown
of
the
work
in
the
East
and
the
West
in
terms
of
the
construction
drawings.
So
this
is
really
where
they're
they're
ready
to
start
work.
I
think
everyone's
seen
the
work
on
the
Sir
John
McDonald
Parkway
they've
already
done
a
shift
essentially
we're
trying
to
get
the
entire
SJ
out
of
the
way.
So
we
can
build
a
cut
and
cover
tunnel.
So
that's
kind
of
a
primary
activity.
That's
happening
now.
There's
a
number
of
here.
It's
called
a
pedestrian
overpass.
It's
really
the
car
overpass
over
the
pedestrian
underpass.
I
So
the
structures
that
allow
you
to
get
from
you
know
essentially
across
the
search
on
a
McDonald
Parkway
to
the
NCC
land.
So
all
of
that
design
is
underway
now
in
terms
of
final
designs,
we're
still
golden
goldenrod
bridge,
it's
a
new
one,
just
at
the
far
side
of
Tunney's,
which
will
allow
for
a
traffic
reconfiguration
in
that
area.
A
couple
more
pedestrian
overpasses
that
get
you
over
to
the
NCC
lands
and
then
Lincoln
fields.
I
There's
an
elevated
structure
there,
which
is
going
to
be
a
complex
structure
to
build
we're
in
final
design
on
that
preliminary
designs,
essentially,
stations
across
the
alignment
in
the
West.
Also
looking
at
the
the
maintenance
facility
that
we
put
in
a
moody,
a
number
of
the
ramp
designs
working
closely
with
the
MTO
to
make
sure
they're
satisfied
with
the
ramp
designs
and
the
configuration
of
how
we
get.
You
know
how
we
change
that
to
make
space
for
the
LRT.
I
The
construction
schedule
no
change
here
in
terms
of
what
we've
previously
communicated
still
looking
at
next
year
to
start
the
cut
and
cover
tunnel
that
work
starts
right
away.
And
then
we
we
have
activities
ongoing
throughout
the
alignment
in
the
other
locations
to
get
ready
the
last
kind
of
segment
to
be
started
as
that
little
little
bit
between
Tunney's
and
Dominion,
and
we're
holding
that
off
till
the
end.
To
kind
of
push
that
out
in
the
schedule,
as
long
as
possible
to
minimize
the
amount
of
time
that
we
have,
that
section
on
detour.
I
So
a
lot
of
tree
clearing
I,
know,
there's
been
a
lot
of
discussions
and
questions
about
this,
so
we
did
want
to
touch
on
this
briefly.
There,
roughly
70%
done
I
believe
across
the
alignment,
east-west
connectors
who's
doing
the
work
is,
you
know,
there's
still
some
work,
that's
left
to
be
done
to
make
space
or
Johnny
McDonald
Parkway,
there's
a
still
a
little
bit
more
work
to
be
done.
There
Lincoln
field
still
a
bit
more
work,
so
we're
doing
that
really
just
to
make
space
for
the
LRT.
I
There
is
space.
Trees
are
replaced
on
a
two
to
one
ratio.
The
species
in
nature
there's
been
questions
about
that
from
a
number
of
councillors
are
really
part
of
the
the
landscape
package
design
where
east-west
connectors
has
to
come
back
and
demonstrate
to
us
where
they're
putting
trees.
What's
the
the
species
of
the
trees,
the
the
quantity,
the
size
of
the
trees,
essentially,
attitude,
one
ratio
is
the
simple
math,
but
you
know
when
we
take
out
a
larger
tree.
The
ratios
can
be
higher
so.
I
Just
a
little
bit
of
a
close-up
on
the
construction
of
the
tunnel,
so
there
are
two:
do
tunnels
being
put
in
place,
the
big
one,
obviously
the
two
and
a
half
kilometres
through
the
sgm.
So
if
we
go
to
the
next
slide,
you
can
see
a
little
bit
of
the
yellow
is
essentially
the
end
state
for
the
the
parkway.
So
the
parkway
is
changing.
Its
end.
State
is
being
pushed
further
away
from
the
shoreline
a
little
bit.
I
So
it's
a
temporary
condition
where
we
push
over
the
sgm
towards
the
river
to
make
space
for
the
cut
and
cover
tunnel,
and
then
once
once
the
tunnels
re
essentially
finished,
then
we
can
do
the
final
work
to
reinstate
that
final
kind
of
circuitous
path
for
the
S
Jam
in
that
area.
So
straight
line
shot
for
the
tunnel,
but
a
bit
of
a
you
know
a
wavy
line,
yellow
line
there
that
you
see
for
the
final
end
state
for
the
sgm,
so
the
first
the
westbound
shift
has
been
completed.
I
You
know
we're
starting
to
do
construction
to
enable
another
eastbound
shift
in
the
spring
2020.
That
will
enable
us
to
get
the
sgm
out
of
the
way
entirely
to
start
construction
on
the
tunnel
quick
photo
of
some
of
the
work
you
would
have
seen.
The
shift
happened
about
a
week
ago
in
this
area
for
the
westbound
and
so
we're
getting
ready
to
do
a
shift
in
the
eastbound
in
the
spring.
I
Some
upcoming
act
for
the
Confederation
line,
so
Byron
linear
park,
there's
a
major
hydro
pole
on
Bell
Line,
real
relocation
that
needs
to
take
place.
A
number
of
utility
relocations,
iris
culvert.
You
know
as
part
of
that,
that
entire
area
being
reworked
and
the
pond
restoration
and
the
the
stream
work
you
know,
there's
a
culvert
that
needs
to
be
moved
there.
I
So
a
lot
of
activity
happening
in
around
iris
to
kind
of
essentially
prepare
for
the
future
work
that
has
to
happen
so
that
essentially
covers
the
you
know:
the
Trillium
Line,
the
Confederation
line
east
and
west,
but
the
other
kind
of
moving
part
in
all
of
this
is
the
stage
to
order
of
vehicles.
So
we
just
wanted
to
give
you
an
update
on
where
we
are
with
that.
So
there
is
an
additional
38
vehicles
that
are
being
built.
I
You
know
split
of
assembly
at
this
point
being
done
some
in
auto
on
some
moving
to
the
Brampton
facilities.
The
next
challenge
for
us
is
really
to
test
those
vehicles
and
put
miles
on
them
in
order
to
get
them
into
service.
So
the
next
slide
gives
you
a
bit
of
an
overview
of
how
we
plan
to
do
that.
Well,
here's
we
do
a
number
of
tests
at
night
during
engineering
hours
when
it's
out
of
service
we
need,
we
need
Alstom
to
safety,
certify
the
vehicle.
I
We
also
need
the
signalling
supplier
to
safety
certify
the
vehicle
once
we
have
those
two
things
in
hand
really.
The
next
step
is
for
us
to
have
the
comfort
to
to
make
them
available
for
for
regular
use,
and
so
in
order
to
do
that,
we
are
working
with
RTG
to
establish
kind
of
a
minimum
number
of
kilometres
that
we
want
to
see
on
those
vehicles
before
we
put
passengers
on
them
before
we
use
them
as
part
of
no
more
normal
service.
Obviously
we
don't
want
to
finish
them.
Put
them
in
a
servicing.
I
Haven't
yeah
immediate
service
issues
with
those
new
vehicles,
so
we
are
planning
once
we
have
the
safety
certification
on
those
vehicles
from
RTG.
We
are
planning
on
running
vehicles
in
this
roughly
in
this
configuration
in
out
of
service
hours
clearly
marked
during
service
hours.
Late,
though
off-peak
mixed
in
with
regular
traffic
to
get
additional
kilometres
on
these
vehicles
to
essentially
prove
them
out
to
make
sure
that
they're
reliable
for
service,
so
the
next.
The
next
slide
essentially
shows
you
the
status
of
where
we
are
so
24
vehicles
awaiting
production.
I
Eight
vehicles
in
production
six
vehicles
are
undergoing
the
testing
so
that
the
the
Alstom
testing
for
safety
certification,
that's
the
talus
testing
and
then
essentially,
what
we're
going
to
call
a
burn
in
or
acceptance
testing
where
we
won't
want
to
see
a
minimum
number
of
kilometers
on
those
vehicles
without
failures
before
we
put
them
into
service
or
if
there
are
failures
that
that
we
know
that
we've
rectified
them
and
they
won't
occur
again.
So
that's
those
last
six
that
are
undergoing
testing.
I
We
want
to
introduce
those
into
the
fleet
to
add
essentially
to
the
spare
count
for
the
stage
one
vehicles
so
that
we
can
go
to
that
fourteenth
and
fifteen
to
train
in
service
and
then
just
kind
of
a
summary
of
some
of
the
the
outreach
that
we're
doing.
We
have
a
number
of
sessions
set
up
this
month,
where
we're
going
out
to
the
community,
to
you
know,
provide
an
update
on
the
work
that
we're
doing
the
construction
works,
the
end
state
with
the
LRT
system.
You
know
we.
I
Obviously
these
these
sessions
are
focused
on
areas
where
there's
specific
construction,
but
if
there's
a
desire
for
broader
sessions
just
on
the
overall
stage
to
project
in
any
part
of
the
community,
we're
happy
to
accommodate.
We've
got
a
team
working
on
this
and
they're
they're
eager
to
get
out
and
spread
the
word
about
the
project.
So
you
know,
if
there's
any
kind
of
questions
or
any
requests
for
additional
sessions,
we're
happy
to
accommodate
those,
and
that's
the
that's.
The
quick
update
on
the
stage
two
construction.
A
Hey,
thank
you
just
on
the
the
dates
when
the
Petroleum
line
will
be
shut
down.
How
long
will
that
take
and
I
know
it's
gonna
be
quite
a
inconvenience,
particularly
for
people
at
Carleton
and
so
on,
because
that's
the
main
corridor?
Is
there
any
way
that
the
the
portion
that's
existing
now
can
open
sooner
than
the
whole
system,
or
what's
the
rationale
for
keeping
it
all
closed
until
everything's
ready,
there's.
I
I
You
know
and
there's
a
number
of
changes
we're
making,
including
Raven
Road,
to
kind
of
help
improve
that
service.
The
rationale
for
the
length
of
the
shutdown
is
in
part,
it
starts
with
MTO
is
replacing
the
the
highway
bridge
over
the
trillium
line,
they're
starting
that
work
in
May.
That
will
run
at
least
until
November,
so
they
need
to
replace
that
bridge,
which
is
over
the
tracks.
I
The
other
thing
that
we're
doing,
which
is
adding
a
lot
of
time
to
the
project,
is
the
great
separation
or
the
via
diamond,
so
the
Trillium
line
does
interface
with
the
via
service
via
is
looking
at
expanding
they're,
adding
more
trains
all
the
time,
and
so
to
the
extent
that
we
can
separate
those
two
lines
that
will
help
us.
That's
a
big
portion
of
the
project
and
then
there's
just
other
elements
such
as
rock.
You
know
the
rock
cut
in
the
north,
we're
adding
more
double-tracking.
I
You
know
that
we
just
need
to
shut
the
system
down
to
do
that,
so
to
the
extent
that
we
could
shorten
up
the
schedule,
we're
always
looking
for
opportunities
to
do
that.
But
at
this
point
with
those
kind
of
two
major
projects,
it
will
be
difficult
to
shorten
it
or
to
keep
that
section
on
the
line
in
service.
Okay,.
F
Thank
You
mr.
mayor
I
have
to
say
it's
really
exciting
to
see
this
I've
been
trying
to
show
people
in
the
East
part
of
Ward
22,
some
of
the
progress,
but
so
I.
Thank
you
for
the
video
wasn't
able
to
shoot
all
of
it
so,
but
thank
you
very
much
my
question.
Mr.
Morgan
is
now
that
we
know
some
of
the
problems
in
the
design
of
the
Confederation
line.
What
are
we
going
to
do
to
make
sure
that
we
don't
repeat
that
we
want
to
have
platforms
that
are
large
enough
for
four
folks.
F
I
You
know
we're
paying
attention
to
everything.
That's
happening
on
stage
one
with
the
stations
to
understand
you
know.
Is
there
a
better
way
to
configure
the
platforms?
Is
there
a
different
approach
with
the
trains?
You
know
we're.
Taking
all
that
information
in
to
see.
You
know
how
we
can
you
know
if
there's
an
opportunity
to
adjust
or
if
there's
an
opportunity
to
improve,
enhance
the
design
for
stage
two
and.
F
I
Yeah,
you
know
I
think
we're
doing
that
now.
I
think
that
some
of
the
changes
that
that
you've
seen
with
the
station's
are
a
result
of
you
know
the
changes
that
we
made
to
the
PA
a
couple
years
ago
and
enforcing
those
changes.
Now.
You
know,
if
there's
specific
things
that
that
we
want
to
look
at
in
relation
to
to
the
station
designs,
we're
happy
to
take
that
feedback,
we're
getting
that
feedback
all
the
time
from
counselors
and
from
from
staff
and
working
with
transit.
F
I
F
G
Mayor
just
just
a
couple
of
things,
the
councilor
raises
some
very
valid
things
and
I
can
assure
you
there's
a
long
list
of
lessons
learned
from
stage
one.
We
actually
did
a
review
of
all
those
things,
Michael
reports
directly
to
me,
so
it's
all
one
department
and
and
there's
interfaces
on
that,
but
a
couple
of
things
stage.
One
was
your
most
difficult
part
of
your
project.
Why?
G
Because
you
have
to
terminus
stations
that
are
temporary
nature,
so
the
Tunney's
and
Blair
situation
with
the
high
volumes
and
so
forth
that
all
changes
with
the
extensions
of
stage
two,
the
southern
part,
is
totally
different
than
what
you're
seeing
in
terms
of
the
east/west
volumes
and
so
forth.
I
think
some
of
the
challenges
that
are
before
you-
and
this
is
a
council
issue-
is
this
expectation
of
enclosing
stations,
for
example,
that's
hundreds
of
millions
of
dollars
and
is
not
done
anywhere.
This
is
not
a
subway
system.
G
These
are
at
grade
stations
and
to
enclose
them
and
heat
them,
and
so
forth
that
that
ship
sailed
years
ago
nine
years
ago,
when
you
made
the
decision
to
go
with
this
type
of
system.
So
if
you
go
to
Calgary,
if
you
go
to
ball
tomorrow,
if
you
go
to
Boston
and
so
forth,
where
they
have
similar
climates,
they
don't
have
enclosures
and
they're.
Those
stations
are
open.
Air
like
yours.
The
lessons
learned
on
both
the
small
things
that
are
important
to
the
customer
and
the
bigger
things
that
are
important
to
the
customer.
G
I
can
assure
you
there's
a
list
of
that
that
gets
managed.
There
is
a
contingency
fund
that
we
can
tap
into
that
if
we
need
to,
but
in
terms
of
big
wholesale
design
changes,
there's
no
room
for
that
you're
locked
into
your
design
that
you've
approved,
and
to
those
things
and
and
to
the
macro
standards
that
drive
the
service.
F
G
Are
I
think
the
the
station
renderings
that
you've
seen
you've
got
that
all
those
stations
will
have
that
protection?
You
will
not
have
the
scope
and
scale
of
transfer
stations
that
you
have
at
at
unease
and
Blair.
Hardman
is
an
end
station
transfer
point
and
that
one,
with
the
exception
of
a
wider
sidewalk
you're,
not
hearing
the
similar
complaints,
because
it
was
designed
for
in-state,
tönnies
and
Blair
I
know
it's
difficult
temporary
stations.
There
was
no
money
in
your
budget
to
enclose
those
stations.
G
G
You
were
capped
at
2.1
billion
dollars
and
stop
did
the
best
they
could
and
I
can
assure
you
I
know
we're
gonna
get
complaints
about
the
scaffolding
I've
already
heard
it
is
that
the
best
you
can
do
in
the
nation's
capital
we're
doing
the
best
we
can
with
what
we've
got,
but
you
don't
have
those
macro
issues
on
stage
two
you
built
the
toughest
part
you
put
the
busiest
BRT
in
North
America
underground,
with
no
a
grade
crossings.
This
is
the
tough
part
stage.
G
G
Have
great
reader
systems
to
those
stations
you've
invested
in
the
park
and
ride
lots,
and
once
you
get
on
that
train
at
the
southern
end
of
it
remember
you'll,
be
traffic
all
traffic
car
or
bus
to
get
to
downtown
any
day,
whether
it's
good
weather
or
bad
weather.
That's
been
proven
on
the
on
the
timeline
I.
F
Just
want
to
make
sure
that
you
know
just
how
excited
we
are
by
seeing
the
progress
and
knowing
that
this
is
coming
out
there,
but
is
there
an
opportunity
for
the
communities?
I
know
we're
going
to
do
it.
You
know
overviews
with
people
to
get
their
input
and
what
they
think
is
going
to
be
necessary
in
these
stations.
As
you
know,
along
the
way
I.
I
Mean
we're
gonna
run
those
those
consultations,
we'll
take
the
feedback
where
we
can.
You
know
happy
to
you
know,
make
adjustments
where,
where
they're
simple
and
where
it's
it's,
there's
an
easy
win
there
for
for
customers
now
you
know
the
big
changes
are
difficult
at
this
point
in
time,
but
I
think
there's
lots
of
room
to
make
to
make
small
changes
and
small
adjustments
to
to
the
to
the
stations
and
to
the
trains,
and
so
we're
open
to
that
feedback.
So.
F
I
F
D
Our
final
illustration
is
going
to
be
a
little
more
realistic
and
and
I'm
asking
that
kind
of
tongue-in-cheek,
because
there
is
actually
a
cycling
lane
and
a
very
awkward
position
on
the
illustration
for
Montreal
Road.
At
what
point
do
the
cycling
community
a
pedestrian
community?
They
all
get
involved
to
help
finalize
that
design,
especially
under
the
overpasses.
I
I
I
D
So,
just
for
when
I'm
informing
my
neighborhood
now
all-
but
you
know
this
is
for
design
purposes.
Only
not
the
final
rendering,
correct,
Sara
and
I
also
had
a
question
around
now.
People
are
starting
to
realize
yeah
you're
not
going
to
get
on
the
bus
in
the
neighborhood
and
go
all
the
way
back
to
Blair.
Mont
Royal
Road
will
be
your
future
home
for
a
hub.
What
point
are
we
going
to
start
really
engaging
our
communities
about
those
new
routes
and
what
they
could
look
like.
G
The
team's
going
to
come
and
talk
to
you
about
what
those
new
routes
look
like,
and
it's
we're
superimposing
that
on
to
your
stage.
One
set
up
that
we've
done
so
I
don't
have
the
exact
timeline
on
that.
But
I
can
assure
you
that
again,
everyone
that
is
affected
by
Changez
we're
gonna
meet
with
you
one-on-one,
and
then
you
can
talk
to
us
if
you
want
to
do
a
ward
meeting.
Okay,
great!
Thank
you
very
much.
D
J
I
Some
of
the
stations
are
near
completion
in
terms
of
their
design.
To
the
extent
that
we
get
you
know
we
can
always
make
changes
right
till
the
end
they
cost
more.
At
the
end,
you
know,
so
if
we
get
your
feedback
now
we
can.
We
can
get
those
in
and
try
to
get
them
in
at
no
cost,
depending
on
the
nature
of
the
changes.
So.
J
I
I
Those
station
designs
haven't
changed
a
lot,
and
so
today,
part
of
the
renderings
that
I
was
bringing
forward,
we're
really
to
highlight
the
the
changes,
the
significant
changes
that
have
been
made,
since
you
would
have
seen
the
the
renderings
at
contract
award,
so
I
wanted
to
make
sure
you
are
aware
of
those
changes.
Walkley
and
Gladstone
of
those
other
stations
may
view
I'm
happy
to
to
go
and
find
out
the
timing
for
when
you'll
see
those
final
designs,
so
you
can
inform
you
know,
make
make
have
an
opportunity
to
provide
some
feedback
I.
J
Would
like
to
request
that
we
sit
down
to
specifically
look
at
Walkley
and
south
key
stations.
Those
are
the
main
stations
my
residents
will
be
using
particularly
the
design
inside
the
note
I
guess
you
know.
At
the
end
of
the
day,
I
could
be
arm
twisted
to
agree
with
stations
that
are
open
aired
as
long
as
people
are
safe
and
the
one
issue
that
I've
raised
repeatedly
is
at
herdmen
station,
where
the
Northside
of
the
station
for
people
who
arrive
and
are
transferring
to
come
downtown.
J
G
J
J
The
mayor
touched
upon
this.
The
trillium
line
shut
down,
we've
had
many
conversations
about
the
length
of
time
and
the
reasons
all
the
work.
That's
going
on.
The
road
modifications
servicing
Carleton,
University
I've
noticed
a
new
road
built
at
the
northern
end
of
their
parking
lot.
That
now
abuts
Bronson
Avenue
was
not
aware
of
this
road.
I
thought
the
discussions
about
a
bus
only
entrance
and
exit
was
going
to
be
at
the
south
side
of
I.
Think
it's
called
Raven
field
sort
of
practice
field.
J
Obviously,
a
number
of
our
two
buses
will
be
put
on
the
system
to
provide
service
during
the
shutdown.
Will
you
be
complimenting
or
providing
additional
service
on
other
bus
routes?
Folks,
don't
want
to
take
the
replacement
bus.
Maybe
they
want
to
go
from
downtown
or
herdmen
and
get
on
the
97
or
the
98
to
get
them
to
the
south
end.
Are
you
going
to
be
providing
service
as
well?
G
J
The
new
Civic
Hospital
welcomes
a
station,
a
Trillium
Line
station
on
their
property
on
the
south
side
of
Carling
that
could
take
quite
a
while
to
build
and
I'm
quite
concerned
about
another
shutdown
of
the
Trillium
Line
half
two
plus
years
that
were
just
about
going
going
into
in
May.
Where
are
you
on
your
discussions
with
the
Civic
and
have
you
considered
avoiding
another
lengthy
shutdown
of
the
line?
If
this
station
was
going
to
be
built.
G
G
They
know
that
we
we
are
encouraging
them
to
connect
and
orient
all
those
facilities
so
that
there's
great
connectivity
there
and
we
gave
them
some
outside
the
box,
thinking
about
how
they
can
leverage
the
Carling
station
and
not
have
to
build
another
station
and
so
forth.
So
great
discussions
with
the
the
hospital
team
and
we're
connected
with
them
very.
J
Good,
very
supportive
of
that
possibility,
but
again
the
impact
on
the
riders
needs
to
be
considered.
My
last
question
time
is
running
out.
Can
we
get
ourselves
to
a
point
once
phase
2
opens
that
we
will
eventually
have
a
seamless
ability
to
travel
from
the
airport
to
Bayview
station
without
transferring
at
South
Keyes?
Can
we
get
ourselves
lined
up
to
ensure
that
if
I'm
going
downtown
I'm
not
going
to
have
to
take
three
rides,
then
it
eventually
can
go
from
airport
to
Bayview
and
then
transfer
onto
the
Confed.
I
So
the
rail
infrastructure
is
being
built
to
allow
that
to
allow
a
through
train
essentially
from
the
airport,
to
to
Bayview,
so
that
will
be
in
place
at
that
point,
it
really
becomes
a
service
planning
decision
about
ridership
and
trying
to
balance
the
the
ridership
coming
from
the
south
coming
from
line
Bank
area
with
the
ridership
coming
from
the
airport.
Okay,.
N
I
Will
have
fewer
than
the
first
batch,
the
first
batch
we
used
for
you,
know
a
period
of
years
for
driver
training
for
testing
commissioning
of
a
large
number
of
systems.
So
there
was
no
minimum
requirement
on
the
original
34,
but
as
the
project
kind
of
ran
long-
and
we,
you
know,
use
them
for
additional
purposes,
they
actually
a
number
them.
You
know
got
quite
a
few
kilometers
on
them.
Okay,.
M
Thank
you
very
much.
Mr.
Merrick,
yesterday
the
ilion's
counselors
were
on
a
conference
call
about
economic
development
and
around
stage
2
stations,
and
it
was
indicated
to
us
that
station
design
is
approaching.
Completion
or
modifications
are
approaching
completion,
but
I,
don't
think
any
of
us
have
have
seen
any
of
that.
Yet
so
I'm
just
wondering
when
we
might
go
over
some
of
the
changes
to
the
station
design.
He
says
you
know
there
are
some
changes.
We
would
like
to
see
I.
P
Great
thank
you.
So
I
was
curious.
I
know.
A
lot
of
my
colleagues
have
been
asking
about
station
design.
I
concur
with
that
and
I
won't
ask
the
same
question.
I
do
specifically
want
to
ask
about
Montreal
Road
station.
However,
you
had
mentioned
that
there
are
plans
to
provide
connectivity
to
the
various
stations
and
that
work
is
in
under
way.
When
can
we
expect
to
see
connectivity
to
that
station
and
other
stations
across
the
board.
I
So
we're
doing
it
going
through
all
of
the
stations
kind
of
revisiting
the
original
design
to
understand
where
there's
opportunities
for
improvement
and
as
I
just
mentioned,
we're
looking
to
get
the
east
end
stations
completed
by
the
end
of
this
year,
or
at
least
a
Montreal
Road
might
be
the
one
exception,
but
the
other
one,
certainly
Orleans,
plus
the
plus
Orleans
Jean
d'arc.
We
have
that
information.
We've
been
working
on
it
with
the
planning
team
closely
yeah.
P
I
P
In
respect
to
the
connectivity,
but
also
the
station
designs,
I'm
hearing-
you
know
the
word
final
said
I'm,
you
know
I
just
want
to
stress
and
I.
Don't
think
any
of
us
can
stress
enough
that
that
you
know
we
are
learning
lessons
just
as
much
as
you
are
and
respect
to
stage.
One
and
our
input
in
the
input
from
our
public
through
us
is
vital
before
it
gets
to
be
final,
so
I
mean
in
terms
of
terminology
I,
don't
like
that.
P
Word
I
like
to
think
that
we
still
have
some
play
on
it,
even
if
it
is
minor,
but
it's
very
important.
We
get
this
right.
The
other
thing
I
wanted
to
ask
and
respect
to
Montreal
Road
station.
You
have
advised
us
and
I
appreciate
that
in
respect
to
the
impacts
on
the
highway
and
the
detouring
and
the
routing
and
that
respect,
what
can
we
expect
in
terms
of
if
there's
any
detours
or
impacts
on
the
cycling
infrastructure,
the
pedestrian
infrastructure
and
even
the
road
infrastructure
underneath
the
bridge
during
the
construction.
I
So
as
part
of
stage
2,
you
know
one
of
the
changes
that
was
made
in
stage
1.
The
mobility
matters
regime,
essentially
at
Lane
rental
regime,
only
considered
car
traffic
and
bus
traffic
didn't
consider
pedestrians,
it
didn't
consider
cyclists
and
so
in
stage
2.
The
mobility
in
matters
program
now
considers
those
additional
kind
of
lenses
and
has
a
requirement
in
place
for
the
Builder
to
essentially
maintain
access.
There's
new
provisions
in
there
for
the
duration
of
the
you
know,
if
there's
a,
for
example,
a
cycling
detour
or
a
pedestrian
detour.
I
If
it's
in
place
for
a
given
amount
of
time,
then
they
have
to
pave
it.
They
can't
just
leave
it
stone
dust
if
they
want
to
keep
it.
That
way
for,
for
I,
forget
I,
think
the
prescribed
time
is
7
days.
So
there's
a
number
of
changes
there
that
a
number
of
obligations
that
we
passed
on
to
the
design-builder
to
ensure
that
they
maintain
access
at
all
times.
Where
there
is
a
you
know,
a
detour
or
a
change.
That's
coming.
P
I
P
I
The
big
you
know
the
big
lift
on
Montreal
road,
which
is
starting
first
as
really
the
creating
an
elevated
structure.
So
a
lot
of
the
it's
at
this
stage
of
the
project.
It's
a
structural
design
to
kind
of
move,
to
shift
the
highway
over,
make
essentially
two
new
highway
bridges
and
then
create
a
intermediate
structure
that
will.
How
is
the
station
so
that
that
that
portion
of
the
work
is,
you
know
very
advanced
because
they
want
to
start
that
as
soon
as
possible.
I
You
know
the
fit
up
of
the
station
the
specific
details
around
the
the
footprint
of
the
heating.
Those
things
are
we're
kind
of
all
up.
Yeah
up
for
discussion
at
this
point,
I'm
councillor
Tierney
was
asking
about
the
specific
renderings
for
the
station,
so
those
typically
come
with
the
final
design.
But
if
there's,
you
know
features
of
the
stations
that
you
want
to
discuss,
or
you
know
the
connectivity
of
the
station
that
you
want
to
discuss
now
is
the
time
to
do
that.
Well,.
P
I
O
You
very
much
we're
all
excited
about
stage
two
there's
no
doubt
about
it
and
but
lots
of
questions
to
ask
about
it.
One
of
the
questions
that
was
asked
to
me
by
my
residence
and
and
you're
going
to
get
more
of
these
questions
tonight,
because
we're
going
to
have
the
open
house
for
the
Cleary
Lincoln
field
section
and
certainly
I
expect
a
good
turnout.
What
do
you
define
as
a
tree
because
you're
talking
about
the
ratio
being
two
to
one
but
I
haven't
heard
a
definition
of
what
you're
counting
as
the
tree?
I
O
Would
be
very
helpful
because
that
question
is
going
to
come
up
tonight,
so
people
want
to
know
what
they're?
What
you're
talking
about
and
I
appreciate
the
fact
that
you've
mentioned
that
some
of
the
larger
trees
are
going
to
get
even
a
higher
ratio,
because
there's
certainly
a
lot
of
sensitivity
around
the
fact
that
over
a
hundred
year,
old
trees
had
to
be
taken
down.
So
I
appreciate
that
they
are
going
to
higher
ratio
than
two
to
one
in
terms
of
the
differences
of
what
we're
seeing
in
stage
one
to
stage
two.
I
O
O
That
comes
from
the
S
Jam,
which
means
people
have
to
walk
across,
basically
just
an
area
where
people
slow
down
to
yield
and
and
get
onto
Carling.
It's
not
great
in
other
places,
there's
bridge
connections
and
there's
where
pedestrian
safety
is
put
at
a
priority
and
I
wonder.
Are
you
open
to
working
on
improving
these
connections
to
attract
more
ridership,
because
there's
certainly
been
a
lot
of
connection?
I
In
a
number
of
places
you
know,
we've
worked
with
the
development
community
closely.
Algonquin
College
is
contributing
to
a
pedestrian
overpass
Trinity's,
contributing
to
a
pedestrian
overpass.
You
know
their
areas,
there's
a
there,
was
a
natural
need
for
one
and
so
that's
being
included
in
the
project,
but
absolutely
where
we're
with
you
to
look
at
all
options
to
make
sure
people
can
get
to
those
stations.
Okay,.
O
So
you're
still
open
to
some
connectivity
to
that
property
because
I'm
hearing
loud
and
clear
that
that
is
a
big
concern
with
people.
It's
not
just
about
the
property.
It's
it's
about
people
just
getting
from
the
north
northwest
side
to
get
to
Lincoln
fields
and
then
keep
in
mind
that
that
that
area
does
not
will
not
ever
be
part
of
the
LRT
route.
These
are
people
that
will
always
be
walking
towards
the
LRT
station
there.
So
I
appreciate
it
also
at
Queen's
View
station.
O
Because
it's
been
a
long
time
coming,
we've
already
voted
for
a
budget
back
in
March
and
so
we'll
have
to
be
expropriating
property
that
won't
be
under
that
envelope
of
the
funding
which
is
is
problematic.
So
I
know
it's
a
pressure
on
the
city,
but
we
do
have
to
decide
whether
there's
a
route
at
that
Queen's
View
station.
It's
a
very
important
station
and
I
hope
to
see
some
information
on
that
anyway.
I
look
forward
to
our
meeting
tonight
and
thank
you
thank.
H
Thank
you.
I
just
want
to
go
back
to
the
trillium
line,
wonder
why
the
the
north
part
of
the
Trillium
line
is
not
gonna
be
kept
open
as
we
as
you
build
the
south
side.
I
guess
I'm
worried
about
that
I'm
worried
about
the
Trillium
line,
I
like
the
Trillium
line.
It
works
really
well
and
it
carries
I
think
about
19,000
people
a
day
so
that
you
know
we're.
Gonna
have
buses
going
through
the
neighborhoods
and
so
two
questions.
I
So
you
know
that
northern
section
there
you
know
there's
the
two
big
projects
that
I
spoke
about.
You
know
the
417
replacement
over
the
over
the
the
rail
line.
That's
you
know
a
major
activity
to
replace
that
structure.
Underneath
that
structure,
we're
doing
rockgut
excavation
there's
a
long
section
essentially
between
the
future
Gladstone
Station
to
south
of
the
417,
the
entire
section.
You
know,
I,
don't
know
the
methodology
just
yet,
but
we
need
to
get
in
there
and
make
space
for
double-tracking.
I
So
that's
very
intrusive
work.
The
work
above
with
the
417
is
very
intrusive.
The
great
separation
at
via
you
know,
it's
a
you
know,
essentially
a
large
structure
that
has
to
go
up
and
over
the
via
up
and
over
the
transit
way
up
and
over
the
creek.
That's
at
that
location.
So
it's
not
a
simple
grade
separation,
a
few
of
the
other
great
separations
to
the
south.
Over
Leitrim
over
Leicester
there
they're
pretty
straightforward,
you
can
drop
in
single
span
structures.
The
structure
over
via
knowing
that
vias
running
their
service
is
complicated.
I
So
to
keep
the
northern
portion
running
essentially
would
would
push
the
schedule
out
for
the
project
you
know
by
years,
so
that's
kind
of
the
difficulty
there
in
terms
of
tracking
the
the
project
schedule.
You
know
I
mentioned
a
few
kind
of
key
indicators
that
we're
following
one
is
the
you
know
wanting
to
see
those
those
structures
go
up
in
the
South
very
quickly
wanting
to
track
the
progress
on
the
structures
in
the
north
wanting
to
see
that
the
vehicles
arrive
on
schedule.
H
I
H
I
H
H
I
Just
say
with
four
to
our
simplicity:
810,
so
I've
got
it.
We've
got
a
system
that
works
already.
You
know,
we've
got
an
8
kilometer
system
with
six
vehicles
that
have
been
proven
tracks,
which
is
a
system
that
works,
so
we
know
that
it
works.
We've
already
have
essentially
half
of
a
system,
so
this
is
about
expanding
the
existing
system.
We
have
in
X
and
adding
additional
track
for
the
south.
So
in
that
context,
understanding
that
we
already
have
essentially
half
of
the
system
built.
Yes,
so.
N
I
A
L
Fc
mission
math.
Thank
you
very
much.
I
won't
read
the
we're
asses.
As
the
the
motion
was
circulated
yesterday
now,
I
sure
do
appreciate
counselor,
harder
and
others
who
who
work
to
improve
the
motion.
The
French
language
service,
Advisory
Committee,
has
made
a
recommendation
with
respect
to
the
implementation
of
the
bilingualism
policy
and
how
it
applies
to
the
policies
and
services
and
the
programs
and
initiatives
to
of
the
city.
A
seeder
committee
consultation.
It's
the
Advisory
Committee
of
French
language
services,.
B
L
Part
of
the
strategic
priorities,
the
as
I
said
the
motion
has
been,
has
been
circulated.
The
the
important
parts
of
the
motion
in
three
of
the
priorities
in
priority
number
one
adds
the
term
showcasing
the
city's
bilingual
and
multicultural
character
in
strategic
priority
number:
five:
adding
deliver
quality
bilingual
services
that
are
an
innovative
and
continuously
improve
to
meet
the
needs
of
individuals
and
our
diverse
communities
and
in
strategic
priority
number.
Seven.
Mr.
A
C
C
Epidemiologists
Richard,
Wilkinson
and
Kate
Pickett
effectively
summarized
numerous
studies
demonstrating
that
in
countries
with
high
levels
and
of
inequity,
there's
a
higher
risk
of
poorer
outcomes
across
multiple
indicators
of
health
and
well-being
for
the
whole
population,
not
just
for
the
most
vulnerable
in
Ottawa.
Our
social
safety
net
is
fraying
and
people
risk
falling
through
the
cracks.
If
we
draw
on
the
science,
we
can
see
that
Ottawa
is
at
risk
of
becoming
a
city
with
greater
inequity.
C
The
client
wasn't
eligible
for
traditional
utility
arrears
programs
due
to
being
over
the
low
income
cutoff
measurement,
but
still
living
in
in
low
income
circumstances
with
support
from
Social
Services.
He
was
able
to
place
a
21-day
hold
on
his
account
to
avoid
disconnection,
and
the
client
was
able
to
make
a
payment
arrangement
moving
forward.
This
kind
of
support
ensures
that
individuals
are
able
to
keep
their
utilities
on
and
therefore
to
continue
to
be
housed.
C
I
used
this
example
to
illustrate
that,
while
we
laud
the
city
for
including
a
council
priority
related
to
thriving
communities,
we
want
to
stress
that
the
current
priorities
do
not
go
far
enough
in
supporting
nonprofit
social
services.
Here's
another
example
why
this
is
important
city
funding
is
also
instrumental
in
supporting
newcomers.
My
colleagues
at
a
community
health
center
in
Center
Town,
have
demonstrated
this
firsthand.
Many
people
come
through
their
doors.
For
many
reasons.
C
Since
the
queer
newcomer
stropping
group
was
established
in
center
town,
they
come
to
be
a
safe
space
to
connect
with
others
and
to
build
a
community
in
Ottawa,
and
there
have
been
an
average
of
48
people
attending
each
evening
drop
in
a
number
that
continues
to
grow.
These
sessions
help
people
reach
their
full
capacity
in
our
community.
C
One
group
member
has
not
only
gone
on
to
thrive
as
a
resilient
immigrant,
but
he
is
in
a
leadership
position
within
the
LGBTQ
community,
providing
trainings
for
settlement
agencies
and
other
service
providers
facilitating
community
discussions
with
federal
policymakers
and
organizing
communities
champions
in
different
cities.
This
group
has
grown
exponentially
because
social
services
build
connections
and
encourage
communities
to
thrive,
and
we
get
many
positive
benefits
with
small
investments.
Nonprofit
social
services
are
innovative,
collaborative
effective,
meaning
we
get
a
high
return
on
investment
for
these
services.
C
In
this
case,
a
service
that
is
funded
for
under
30
K.
In
30,000
reaches
1,200
contacts
per
year,
that's
1200
chances
to
build
a
community
leader.
We
also
have
an
example
of
a
collaborative
of
five
community
agencies
to
provide
volunteer
income-tax
clinics
supported
by
staff
funded
by
city
funding.
Last
year,
28
2,800,
low-income
people
came
through
these
clinics
and,
through
their
in
participation,
received
14
million
dollars,
bakit
income,
an
average
of
$5,000
per
person,
money
that
alleviates
poverty
and
has
spent
back
in
our
community.
C
We
appreciate
that
the
council
priorities
include
a
commitment
to
supporting
community
to
thrive,
and
that's
a
start.
Indeed,
our
services
promote
safety,
culture,
social
and
physical
well-being
for
our
residents,
but
more
concrete
outcomes
and
indicators
would
clearly
promote
the
social
that
this
that's
the
social
infrastructure
sector,
I
needed
an
increased
investment
in
social
infrastructure
aligns
with
the
city's
new
official
plan.
Like
the
official
plan,
new
investments
would
recognize
that
health
and
well-being
start
in
our
communities
and
health
and
well-being
supports
economic
well-being.
C
This
kind
of
focus
on
social
infrastructure
services
within
the
council
priorities
would
ensure
that
social
services
continue
to
be
there
for
our
communities
in
times
of
crisis,
as
our
communities
continue
to
grow.
Social
service
agencies
help
more
and
more
families
who
find
themselves
in
vulnerable
situations
without
an
increase
in
focus
and
concrete
outcomes
to
demonstrate
our
success
in
this
area,
families
will
go
without
the
necessary
pillars
to
support
their
basic
needs.
Thank
you
for
your
time
and
I.
Look
forward
to
your
investment
in
our
community
Thank.
N
Thank
You
mr.
mayor
and
Michele,
thank
you
for
waiting
to
do
your
presentation
on
behalf
the
coalition,
but
a
more
interest
in
a
neutral
position.
As
an
executive
director
of
the
western
Ottawa
Resource
Center,
how
much
increase
in
call
for
service
your
area
have
seen
in
the
last
two
three
years,
Thank.
C
You
counselor
at
the
Western
Ottawa
we've
seen
a
significant
increase.
Last
year,
we've
almost
doubled
the
numbers
coming
in
through
our
intake
part
of
that
was
written
response
to
us,
providing
responses
to
individuals
impacted
from
both
the
tornado
and
the
floods
and
coming
in
through
our
intake,
Crisis
Line
we've
seen
a
increase
of
by
something
like
300%,
going
from
about
50
youth
coming
to
our
drop-in
programs
too,
close
to
400
in
the
past
year.
So
continuing
to
increase
in
demand
have.
N
C
We're
not
eligible
for
any
mental
health
funding,
specifically
because
we
are
existing
a
mental
health
provider,
but
we
have
a
number
of
community
partners
who
provide
mental
health
services
on-site
and
we
have
been
part
of
supporting
requests
for
increase
in
mental
health
funding
from
the
provincial
government
to
our
city
partners
around
those
resources.
Those
are
absolutely
critical
in
need
and
we
recognize
that
it's
a
shared
responsibility
with
the
provincial
government.
Okay,.
J
C
I
think
that,
from
the
coalition's
perspective,
these
you
know
we
want
to
separate
from
things
that
mitigate
poverty
and
things
that
actually
alleviate
poverty.
So
things
that
mitigate
poverty
and
that
we're
pleased
to
see
in
the
budget
and
and
in
the
priorities
is
things
like.
The
stabilization
of
the
equity
us
is,
is
really
critical
and
helps
mitigate
the
impacts
of
poverty.
C
Things
that
help
alleviate
is
the
investment
in
social
housing
and
continuing
to
invest,
invest
there
as
I
said,
the
the
supports
that
are
provided
around
things
that
allow
our
staff
to
run
things
like
income
clinics
make
sure
that
we're
maximizing
and
leveraging
the
benefits
that
people
are
able
to
access
and
increase
their
ongoing
income.
So
we're
working
at
both
a
provincial
and
federal
level
to
advocate
that
not
just
with
the
City
of
Ottawa
and.
C
I
A
Okay,
thank
you
very
much.
So
we
have
motion
by
councillor.
Lulav
carried
plc
and
an
emotion
by
councillor,
Cloutier,
carry
and
update
and
on
the
report
is
amended
carried.
Our
final
item
is
the
2020
draft
operating
and
capital
budget
I'm,
not
sure.
If
would
people
like
a
presentation
on
this,
or
would
you
like
to
go
to
questions
questions?
Okay,
councillor,
flurry.
N
I
A
C
You
very
much
so,
as
I
noted
as
members
of
the
coalition
of
Community
Health
and
resource
centres,
we
work
with
the
most
vulnerable
children,
youth
and
families
and
seniors
in
Ottawa
to
support
them
to
meet
their
basic
needs.
In
recent
years,
we
found
that
these
residents
have
more
complex
and
urgent
needs
and
that
the
number
of
people
who
access
our
services
continues
to
grow.
This
is
at
a
time
when
nonprofit
social
services
are
faced
with
chronic
underfunding.
C
That
has
led
many
organizations
to
a
crisis
point
and
when
I
say
we're
at
a
crisis,
point
we're
talking
about
65%
of
the
organization's
managing
their
services
with
longer
waiting
lists.
It's
44
percent
of
the
organization's
making
difficult
decisions
to
reduce
services,
its
18%
of
those
organizations.
Faced
with
your
reality
of
having
to
turn
people
away,
we
track
this
back
to
the
2011
budget.
When
the
city
eliminated
a
non
renewal
project
grant
and
to
2012.
C
When
the
city
cancelled
a
sustainability
fund,
the
sector
is
still
feeling
the
effects
of
these
cuts
and
new
funding
pressures
are
exacerbating
the
situation.
Cuts
from
the
provincial
government
and
United
Way
in
2018
have
impacted
programs
like
homework
clubs
for
six
to
twelve
year
olds
and
after-school
programs
for
twelve
to
seventeen
year
olds
in
the
Lower
Town
neighborhood
alone,
the
cuts
of
meant
that
80
to
110
vulnerable
children
in
youth
or
without
programming
during
critical
hours.
C
The
second
ask
is
to
create
a
2019
2022
to
council
term,
a
priority
that
includes
the
expansion
of
nonprofit
social
services
with
clear
targets
for
strengthening
those
services.
Increased
funding
across
the
system
would
benefit
programs
like
Western,
Ottawa,
Community,
Resource
Center,
and
an
investment
of
half
a
million
dollars,
for
example
across
the
system,
would
provide
services
to
an
additional
two
thousand
six
hundred
and
eighty-nine
residents
accessing
supports
per
year,
for
example
in
our
community
that
that
is
still
recovering
from
tornadoes
and
flooding
in
recent
years.
C
We
would
be
able
to
continue
to
expand
those
services,
while
the
city
would
have
to
put
in
place
approach
for
establishing
where
to
spend
those
funds.
This
is
one
example
of
a
return
on
investment,
and
while
we
are
drawing
attention
to
this
issue,
because
social
services
save
taxpayers
money,
they
prevent
and
manage
health
addiction
and
safety
issues
before
they
turn
into
crisis,
and
this
reduces
the
need
for
more
costly
Hospital
police
and
paramedics.
Ponce's.
C
Consider
that
social
services
like
home,
visitation
or
subsidized
snow
removal
help
seniors,
maintain
independence
and
when
seniors,
can't
access
key
services,
they
may
become
isolated
or
the
costs
and
responsibilities
are
downloaded
to
their
children,
who,
on
average
spent
three
thousand
a
year,
three
thousand
three
hundred
a
year
to
care
for
aging
parents.
This
is
where
the
indirect
impact
of
the
social
services
sector
become
more
obvious
right
now,
emergency
services
are
deployed
in
response
to
issues
that
could
have
been
prevented
or
managed
by
social
programs.
C
C
In
fact,
one
of
my
colleagues
who
it
was
in
one
of
the
communities
where
there's
an
additional
community
policing
has
said
that
she
cannot
possibly
accommodate
all
of
the
referrals
that
will
come
from
the
conversation
she's
having
from
community
policing.
The
draft
budget
also
includes
an
additional
five
hundred
thousand
and
one-time
funding
to
support
nonprofit
social
services,
as
well
as
an
increase
to
account
for
the
cost
of
living.
It's
a
start,
but
more
investment
is
needed
with
Ottawa
social
services.
C
J
K
Thanks
Mary
I
got
in
late
they're,
so
appreciate
coming
back
just
on
the
ask
itself:
it's
it's
five
million
this
year
is
that
a
one-time
ask
I've
talked
with
some
folks
from
from
the
group
a
little
bit,
but
is
it?
Is
it
a
one-time
ask
for
this
year
that
over
the
the
term
of
the
rest
of
the
term
of
this
council,
or
what
do
you?
What
are
you
looking
at?
It's.
C
K
A
C
That's
a
really
good
question
and
I'm,
not
sure
where
that
would
come
from.
My
question
you
know
in
terms
of
was
we've
been
talking
about,
is:
is
that,
as
we've
invested
in
other
services,
we've
found
those
resources
to
do
that.
The
pressure
will
continue
to
increase,
for
example,
on
police
services,
increasing
demand
for
services,
if
we're
also
not
supporting
some
of
the
factors
that,
for
example,
keep
young
people
engaged
in
recreational
programs
and
facilities
and
keep
them
engaged
in
school
and
support
those
police
officers.
C
A
You're,
an
executive
director
of
a
large
organization,
so
every
year
you
put
your
budget
together
and
you
have
to
say
yes
to
some
things
and
no
to
other
things,
and
you
have
to
you
have
to
make
those
decisions.
So
my
question
is
a
serious
one
because
we
have
to
make
that
decision.
Where
does
the
money
come
from
so
at
this
stage
you
know
you
don't
have
a
specific
suggestion
for
us.
I.
O
C
Is
part
of
the
reason
that
that
the
whole
the
coalition
as
a
whole
are
here
we
are
all
experiencing
the
experiencie,
those
cuts
for
my
organization,
the
the
cuts
have
more
impacted
on
programs
and
services
that
are
not
funded
by
the
city,
for
example,
in
our
violence
against
women
services.
However,
the
for
others
cuts
from
the
province
and
cuts
from
United
Way,
as
I
said,
have
have
impacted
on
homework
programs
and
after
schools,
programs.
Those
are
programs
that
keep
kids
in
school.
C
O
You
very
much
so
you've
experienced
in
two
levels
of
cuts:
you've
experienced
cuts
from
the
province
and
also
cuts
from
United
Way
funding.
That's
correct!
Okay!
So
so
is
this
five
million
asks?
Is
it
to
backfill
that
those
funds
that
you
are
losing
from
those
two
sources?
Is
that
what
you're
saying
even.
C
If
we
hadn't
received
the
cuts,
the
increasing
pressures
and
demands
are
increasing
on
our
services
that
it
isn't
just
because
of
the
cuts.
The
cuts
are
exacerbating
the
pressures
on
on
services,
but
agencies
are
still
increasing
ourselves
alone
have
seen
a
30%
increase
in
a
number
of
our
programs.
Other
have
reported
50%
increase
in
demand
on
services
that
that
are
just
hard
to
bear.
So.
O
You're
also
saying
it's
because
of
growth,
the
growth
of
the
need
it
is
okay.
Well,
thank
you
very
much
I
appreciate
having
that
information
too,
to
understand
better
what
the
ask
is
all
about,
because
it's
a
it's
not
just
so
you're,
not
looking
just
for
a
one
time,
you're
looking
at
continuously.
Yes,
okay.
Thank
you
very
much.
N
C
What
I
can
give
you
and
I
and
I
have
an
example
given
from
one
of
my
colleagues
that,
in
terms
of
the
funding
impact
across
the
board,
I
don't
have
it
specifically
whether
it's
provincial
or
United
Way
but,
for
example,
Lower
Town,
Community,
Resource
Centre
is
no
longer
able
to
offer
weekend
and
evening
activities
for
basketball,
for
example,
for
12
to
17
year
olds.
So
then
they
are
spending
more
time
hanging
out
in
neighbourhood
and
and
risk
for
getting
in
trouble.
C
They're
also
no
longer
able
to
provide
the
swordfish
swimming
program
to
80
children
and
youth
who
used
to
attend,
and
not
only
is
this
80
children
and
youth
used
to
attend,
making
them
more
vulnerable
to
drowning,
but
it
also
reduces
the
stock
of
lifeguards
in
Ottawa,
because
the
program
also
had
a
lifeguard
training
improv
program,
which
also
impacts
employee.
It's
a
viable
employment
opportunity
for
youth
in
lower
income,
neighborhoods.
C
N
C
I
think
that
the
the
community
as
a
whole,
you
know
when,
when
those
pressures
happen
and
things
start
happening,
you
start
seeing
an
increase
in
vandalism.
So
then
people,
you
know
if
people
aren't,
if
kids
don't
have
things
to
do,
then
they
find
things
to
entertain
themselves
as
an
example,
it's
not
just
kids.
C
You
know,
for
example,
who
are
doing
vandalism,
but
then
you
have
then
people
spending
out
to
have
to
spend
time
and
money
to
do
repairs
and
then
the
neighborhood
starts
to
look
more
run-down
and
then
quite
people
feel
that
it's
not
worth
that
investment.
And
then
you
start
to
get
the
pressure,
and
you
know
there's
lots
of
evidence
that
also
shows
that
those
small
petting
crimes
then
increase
Biff
when
people
see
that
it's
not
being
taken
care
of,
so
it
has
a
spin-off
and
growing
impact
on
neighborhoods
and
communities.
Thank.
P
P
And
changed
I
mean
at
the
city
level
were
experiencing
that
as
well
with
the
province
and
I.
Guess
I
appreciate
you
coming
here,
but
I
I'd
also
like
to
understand
what
you're
doing
in
respect
to
approaching
the
province
to
see
about
restating
your
funds
and
and
how
you're
approaching
them.
In
that
respect.
Thank.
C
You
and
it's
and
it's
an
important
question,
because
we
recognize
that
this
is
not
the
responsibility
of
any
one
level
of
government
nor
any
one
funding
envelope.
So
it's
not
just
the
responsibility
of
United
Way
and
it's
not
just
the
responsibility
of
the
City
of
Ottawa.
We
continue
to
advocate
and,
as
part
of
the
coalition
have
also
made
presentations
and
deputations.
C
When
there
are
budget
consultations
for
the
provincial
government,
we
continue
to
meet
with
our
mpps
around
the
provincial
fundings
and
the
impact
that
those
cuts
have
had
in
our
programs,
and
there
are
many
of
us,
particularly
in
our
services,
that
support
newcomers,
immigrants
and
refugees
that
we
also
advocate
at
the
federal
level,
because
their
husband
impact
growing
demand
not
necessarily
cuts
in
the
fronting,
but
certainly
in
growing
demand
on
those
services.
That
is
a
federal
responsibility.
So
we
take
those
advocacy
issues
seriously
to
act
on
those
levels
as
well.
Thank.
N
P
N
We're
pleased
to
see
that
further
funding
to
support
the
industry
through
our
organization
is
included
in
this
budget
to
the
tune
of
five
hundred
and
forty
thousand
over
four
years,
and
we
appreciate
the
city's
continued
support
and
belief
in
our
industry
and
our
organization
to
make
important
strides
for
Ottawa
in
terms
of
economic
diversification,
growth
and
tourism.
However,
we
would
strongly
encourage
the
city
to
think
about
whether
that
figure
is
sufficient
to
meet
our
shared
goals
under
the
current
strategy
and
beyond.
N
We
may
be
a
mighty
organization,
but
we
are
also
small
one
with
2.6
FTE
positions.
Yet
we
have
managed
to
deliver
or
are
in
the
process
of
delivering
on
all
of
our
commitments
under
the
strategy,
as
well
as
supporting
the
city
in
delivering
on
its
own
commitments,
especially
in
the
absence
of
a
full-time
music
officer.
The
one
key
deliverable
the
city
has
yet
to
action.
N
The
music
officer
would
play
an
essential
role
to
in
terms
of
educating
the
City
of
Ottawa
about
our
vibrant
and
diverse
music
ecosystem
and
connect
community
members
to
the
resources
they
need
to
grow.
We've
stepped
up
to
the
plate
to
deliver
with
the
launch
of
the
Confederation
line,
animating
Lansdowne
Park
in
2018,
and
providing
advice
and
support
to
music
businesses
looking
to
navigate
local
bylaws
and
license
and
requirements.
Yet
we
can't
continue
to
perform
and
provide
miracles
with
adequate
resources.
N
As
we
come
to
the
end
of
our
current
funding
agreement
in
2020
and
look
towards
the
future,
we
asked
the
city
to
consider
increasing
the
resource
commitment
to
our
industry
and
to
omec
so
that
we
can
continue
to
serve
as
the
strong,
efficient
and
reliable
partners.
We've
proven
ourselves
to
be
at
a
time
when
resources
from
the
province
are
shrinking.
Competition
for
talent
is
growing
within
our
sector,
and
the
cost
of
doing
business
in
the
inner
city
is
on
the
rise.
Thank
you
for
the
opportunity
and
we
welcome
any
questions.
Great.
N
I
know
how
frustrating
it
is
when
you
get
a
ticket
for
four
pulling
up,
you're
unloading,
a
drum
kit
or
an
amp,
and
then
you
come
downstairs
and
you've
got
a
ticket
on
it
on
your
car
or
in
the
worst
case
scenario,
someone's
try
to
tell
you
so
the
work
that
you
do
on
behalf
of
artists
is
incredible.
What
have
you
been
able
to
do
since,
since
your
founding
to
support
our
local
artists?
N
There
was
the
launch
of
the
live
local
music
campaign,
which
promoted
a
local
artist
playlist,
as
well
as
helped
music
get
onto
the
aunt
music
playlist,
which
is
when
you
call
the
city
and
you're
put
on
hold.
You
hear
local
artists.
We've
also
ran
an
incredibly
successful
artist
development
program
for
artists
and
artists
managers.
We've
also
completed
the
first
round
of
our
Ottawa
music
development
fund,
which
is
a
distribution
of
micro
grants
that
went
to
I.
Think
around
20-plus
different
recipients,
different
streams,
different
projects
that
was
this
year.
N
F
A
N
It's
just
stuff:
I
have
two
of
them
they're,
both
on
page
54.
The
first
one
relates
to
the
the
matte
tax,
so
we
plan
to
generate
eighteen
point,
seven,
but
I'm
unclear
as
to
what
what
directions
Council
is
given
to
transfer
that
amount
to
Ottawa
tourism
or
which
proportion.
Last
time
you
explained
to
me
that
we
were
keeping
a
portion
of
that
and
transferring
the
other
two
auto
tourism.
So
could
you
just
give
me
a
context
of
the
range
of
that
program.
E
E
The
remaining
750,000
stays
with
the
City
of
Ottawa
and
you
have
used
it
in
the
past
to
do
things
like
don't
excuse
me
to
do
things
like
the
music
strategy,
so
you
have
used
that
as
part
of
your
budget
and
so
the
increase
to
the,
and
that
basically
represents
the
Airbnb
portion
that
we've
increased,
that
for
2020
to
the
750,000
from
I
believe
it
was
five
hundred
thousand,
and
you
use
that
as
part
of
your
budget
to
invest
in
various
things.
Okay,.
E
Are
collecting
the
Airbnb
part
because
the
hotel
heirs
Association
they
collect
their
own
portion
and
we
were
midotaur.
They
were
emitted
direct
to
Ottawa
Tourism
through
us
to
Ottawa
tourism,
and
that's
what
the
hotel
tax
was
put
in
for
to
begin
with
it
was.
It
was
all
supposed
to
go
as
a
base.
Whatever
you
earned
was
supposed
to
go
to
support
tourism.
So
then
we
tacked
on
Airbnb,
and
that
was
not
part
of
that.
E
E
You
would
have
to
have
discussions
with
the
with
hotels
to
begin
with,
because
the
money
obviously
is
being
raised
by
them
and
never
supportive
of
this
arrangement,
as
it
is
right
now,
they're
not
concerned
about
the
Airbnb,
because
it
doesn't
come
from
them.
But
yes,
if
you
wanted
to
change
that
arrangement,
it
would
take
unjust
discussions
with
them
and
coming
forward
with
change
to
the
policy.
Thank.
N
E
There
are
no
legal
limitations
as
far
as
I
know
and
I
look
at
actually
the
lawyer
as
to
where
that
can
be
spent,
what
you
have
done
last
year
and
what
you
are
doing
actually
2019
and
what
you're
doing
in
2020
is
in
order
to
help
with
the
police
with
their
desire
to
increase
their
their
work
force.
We
are
transferring
funds
raised
through
red
light
camera
to
the
police
force
so
last
year
and
this
year
the
increase
goes
to
the
police
force
and
then
in
anything
after
that,
come
would
come
to
the
city.
E
E
I
Thank
You
mr.
Merrick
a
direction
to
staff.
If
I
could
please
supply
the
budget
piece,
one
of
our
strategic
initiatives
from
the
last
term
of
council
was
the
Innovation
Program
to
support
new
and
small
businesses
in
our
city.
The
program
was
very
successful
and
attracted
interest
from
large
corporate
partners
to.
N
K
Thanks
very
much
mr.
Mehra
have
a
few
inquiries
just
about
the
budget
response.
Just
questions
the
on
page
16,
the
the
O
Train
construction
line,
item
of
the
fedko
budget
were
estimating
still
expenditures
of
677
thousand
and
that's
gone
down
from
last
year.
I,
which
makes
sense,
are
those
allocated
to
a
certain
particular
priority
or
what?
What?
How
much?
How
much
more
expenditures
are
we
going
to
have
on
the
initial
old
train
construction.
E
K
So
that
will
continue
to
decline
over
time.
Yes,
it
would
okay.
Thank
you
for
that.
It
looks
like
a
good
news
item,
but
under
the
legislative
services
items
actually
page
five,
we
have
a
million
1.1
million
dollar
reduction
under
the
I.
Guess
it's
legislative
services.
It
looks
like
this
has
been
steadily
reducing
from
our
actuals
in
2018
of
16
million.
So
just
can
you
give
me
more
information
about
that?
Does
that
have
to
do
with,
like
the
Athenian.
E
No,
that
is
simply
the
fact
that
in
2019
you
had
a
by-election,
so
we
had
included
half
a
million
dollars
for
that,
so
that's
being
removed
and
then
also
in
2019,
because
you
had
an
election
in
2018
there's
residual
work
that
was
done,
I'm
related
to
the
election
in
2019
and
that
730,000
is
also
being
removed.
That
is
the
reduction
in
under
legislative
services.
K
Okay,
that's
very
helpful.
Thank
you
in
terms
of
the
back
to
the
mat
with
casual
flurry
as
to
both
municipal
accommodations
tax,
we
have
a
two,
so
a
2.1
million
dollar
increase
from
last
budget.
That's
on
the
the
revenue
that's
on
the
expenditure
side
can
is
that.
Can
you
just
go
into
more
detail
about
what
the
change
there?
That's.
E
Actually,
on
the
revenue
and
the
expenditure
side
gets
to
zero
so
based
on
what
we
have
been
seeing
in
in
discussions
with
the
hotel
ears,
we
think
that's
a
reasonable
estimate
of
actually
how
much
more
they're
going
to
generate
in
2020
and
as
per
our
agreement,
that
actually
goes
to
Ottawa
tourism.
So
the
expenditure
goes
up
that
and
the
revenue
goes
up
correspondingly.
Okay,.
K
K
Great,
thank
you
back
to
your
your
comment
about
the
election
requirement
and
legislative
services.
So
I
see
that
there's
a
that's
seven
hundred
and
eighty
thousand
dollar
reduction
on
page
61,
I.
Guess
it's
the
20/20
pressure,
so
anticipating
that
there
may
be
other
by-elections
in
in
that
year
is
that
is
that
going
to
be
consistent
for
for
2020?
Or
do
we
anticipate
some
some
change
letters
at
a
separate,
separate
line
item
if.
E
K
E
Actually
in
the
courts,
because
or
in
the
in
the
client
service
center,
because
the
more
tickets
you
issue,
the
more
people
show
up
wanting
to
pay
or
wanting
to
plead.
So
it's
actually
to
deal
with
the
volume
that
you're
increasing,
because
we
end
up
having
to
process
those
through
the
client
service
center
I
got.
K
K
E
The
payments
in
lieu
of
taxes
I've
actually
been
decreasing
through
this
assessment
cycle.
It
has
to
do
with
the
fact
that
the
assessment
values
for
those
properties
dropped
lower
than
the
other
commercial
properties
and
just
the
state
of
the
buildings
that
they
own
and
so
on.
So
we've
been
taking
that
account
down.
E
Typically
what
we
do
counselor
is
we
don't
do
it
as
part
of
the
budget,
because
we
know
you
have
other
priorities
at
the
budget,
but
when
we
do
our
final
tax
policy
report
and
we
do
all
of
our
technical
adjustments
as
per
when
you
set
the
tax
rate
generally,
it
generates
a
few
dollars
and
we
apply
those.
We
get
your
permission
to
apply
those
to
reduce
the
pill
to
count.
So
we
haven't
done
it
this
year
are
in
this
budget,
but
I
anticipate
we'll
probably
be
doing
it
again
in
April
of
2020,
okay,.
K
Thank
you
for
that.
The
hydro,
Ottawa
dividend
surplus,
also
on
page
103,
I,
think
we're
looking
at
a
net
differential
of
1.8
million
for
2020.
That's
the
anticipated
is
that
the
anticipated
surplus,
we're
anticipating
in
2020
or
or
there's
the
difference
in
what
we
collected
from
last
last
year.
That.
E
Is
actually
what
we
collected
this
year,
so
we
get
the
dividend
for
2020
18
in
2019,
and
that
dividend
was
one
point
eight
million
hires
higher
than
we
had
budgeted
for
so
we
have
included
the
20
million
as
per
your
shareholder
agreement
with
hydro
as
part
of
the
2020
budget.
What
I've
seen
from
hydro
at
this
point
in
time
doesn't
lead
me
to
believe
that
they
will
be
far
off
that
okay.
K
K
E
This
is
a
little
bit
of
accounting
that
we
have
to
put
into
the
budget
to
basically
show
you,
because
we
stopped
show
you
what
your
budget
was,
that
you
approved
in
2019,
and
what
its
going
to
be
in
2020
and
all
the
changes
that
happen
from
one
year
to
the
next.
You
included
in
significant
amount
of
one-time
money
in
2019
for
various
things.
For
example,
you
did
I
think
it
was
five
million
towards
investing
contribution
for
affordable
housing,
a
whole
bunch
of
one-time
items.
This
is
basically
just
the
removal
of
all
of
those
items
so.
K
K
E
E
That
relates
to
the
program
costs
for
ambulance
services,
ambulance
services
gets
funded
by
the
province
based
on
what
is
in
what
is
in
their
financial
information
return.
That
return
includes
not
just
the
cost
of
the
ambulance
services,
but
the
support
services
that
the
rest
of
the
city
provides
in
order
that
they
can
do
their
work
so,
for
example,
a
portion
of
the
payroll
cost,
a
portion
of
their
legal
services
costs
and,
of
course,
depreciation
on
their
vehicles.
E
K
E
Note
that
that
is
an
August
31st,
2019
balance.
So
we
because
we
have
to
publish
the
book
at
sometime.
We
can't
keep
the
numbers
open,
so
we
did
a
data
dump
on
on
August
31st.
We
paid
them
what
we
owed
them
in
September
I
believe
it
was
so
it
that's
not
reflected
in
there
this.
So
these
are
not
your
latest
okay.
K
K
E
There's
still
a
number
of
items
that
are
still
open
with
respect
to
that,
we
still
have
as
I
believe
you
got
the
land
reports
today,
so
there's
a
number
of
items
that
are
still
where
are
negotiating
the
land
values
for
certain
properties,
so
there
are
still
things
that
are
ongoing
with
that
project.
So
this
this
2.1
billion
dollars
is
not
only
the
construction
contract,
but
it's
also
the
the
office
and
all
of
the
residual
works
that
are
done
by
by
the
city
around
this
light.
Rail,
okay,.
D
Thank
You
mr.
mayor
that
the
Finance
and
Economic
Development
Committee
recommends
to
council
sitting
as
a
committee
of
a
whole
approved
the
Finance
and
Economic
Development
Committee
2020
draft
operating
and
capital
budget
Alice
follows
number
one:
elected
officials
operating
resource
requirement,
very
caring
right,
oh
the
office
of
the
city
clerk
budget
as
follows:
one
user
fees
to
operating
resource
requirements,
varied
item
number
three:
the
city,
manager's
office,
operating
resource
requirements;
a
little.
N
Mr.
mayor,
we
seen
on
counselor
priority
list
so
much
the
office
of
the
economic
development,
especially
for
the
roar
strategy
and
and
I,
don't
see
any
additional
staff
and
I
like
to
ask
the
general
general
manager,
mr.
Wallace,
so
we've
seen
it
and
both
you
have
it
on
on
the
term
of
counsel,
priority
and
also
in
the
budget,
but
there's
no
staffing
or
no
additional
staff
and
to
that
department
I
mean
don't
you
agree.
N
N
There
are
no
additional
resources
to
add
more
stuff,
but
what
we
do
and
when
we
file
our
annual
work
plans,
the
Planning
Committee
Iraq
and
all
the
committee's
we
report
to
we
prioritize
all
of
the
council's
directions
and
actions
and
ask
for
your
approval
the
priority
and
we'll
use
the
stuff
of
the
department
to
service
those
as
required,
and
sometimes
we
bring
in
stuff
who
aren't
necessarily
assigned
to
rural
to
work
on
rural
projects,
as
we
did
with
the
rural
economic
development
strategy.
So
we
do
we
do
what
we
can
with
the
resources
mr.
N
My
other
question
is:
if,
if
the
rural
councillor
agreed
to
to
contribute
from
from
cash
in
lieu
or
another
venue,
we
have
to
because
I
feel
there's
an
opportunity
for
us
right
now
to
to
add
resources
to
that
fiber.
His
economic
divide,
that's
a
1
billion
dollar
economy
from
the
rural
area.
So
there's
a
lot
of
opportunity
to
grow
that
area
and
see
a
benefit
from
it.
So
it's
a
small
investment
but
I
feel
strongly
toward.
We
should
find
some
resources
to
it
to
that
section.
N
A
I
think
maybe
if
I
could
just
offer
a
comment,
I
agree
with
your
assessment
of
the
the
size
of
the
rural
economy
and
the
potential
for
more
I.
Think,
as
mr.
Willis
has
indicated,
the
more
than
willing
to
sit
down
with
members
of
a
rack
and
reprioritize
things
within
their
budget.
I
know
that
you
do
have
some
people
that
work
on
rural
issues
that
help
us
every
year
with
the
rural,
Expo
and
and
so
on,
so
I
think
I
would
suggest.
Perhaps
you
know
mr.
A
D
Great
ass,
so
I'm,
so
on
the
item
number
five
was
I
carried
Jared.
Okay.
Thank
you
item
number:
six:
the
in
an
innovative
client
service
center
department
budget
as
follows:
a
general
manager's
office
budget
and
business
support
services,
operating
resource
requirements,
be
city,
solicitor,
operating
resource
requirements,
see
service
transformation,
operating
resource
requirements,
D
public
information
and
media
relations,
operating
resource
requirements,
e
human
resources
operating
resource
requirements
have
city
as
a
service.
Ottawa's
follow
us
one
user
fees
to
operating
resource
requirements
and,
finally,
g
supply
service
operating
resource
requirements.