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From YouTube: Information Technology Sub-Committee September 21, 2020
Description
IT Sub-Committee - Meeting of Thursday, September 21, 2020 – Video Stream
Agenda and background materials can be found at http://www.ottawa.ca/agendas.
A
A
A
B
A
A
Are
there
any
declarations
of
interest
everyone's
shaking
your
head?
See,
none.
Can
we
confirm
the
minutes
of
the
meeting
of
25th
of
november
2019
confirmed?
Thank
you.
So
there
are
communications
there.
There's
a
response
to
inquiries
the
office
365
compatibility
with
outdated
software
data
systems.
Can
we
receive
that?
A
Thank
you.
So
there
are
two
items
say
there
are
presentations
for
both.
So
what
I'll
do
is?
The
first
item
is
the
open
data
update
for
with
the
presentation
and
then
there's
the
information
technology
services,
update,
covered,
19
response
and
recovery
supports
and
2020
work
plan
highlights.
So
with
that
I
will
ask
I'm
not
sure
who
I'm
turning
this
over
to
to
talk
about
the
open
data
update.
D
Good
morning,
members
of
the
it
subcommittee
thank
you
for
this
opportunity
to
provide
an
update
on
the
open
data
program.
My
name
is
daryl
bridge
my
colleague
matt
easton,
and
I
may
wait
for
the
slides,
my
colleague
matt
easton,
and
I
work
within
the
innovative
client
services
department
and
run
the
open
data
program
for
the
city
of
ottawa.
We
are
pleased
to
provide
the
its
subcommittee
an
update
today
before
we
begin
today's
presentation.
D
Chris,
the
plan
for
the
open
data
program
for
this
term
of
council
has
been
developed
based
on
community
feedback
received
to
continue
to
evolve
the
open
data
program.
The
plan
is
three
focus
areas.
The
first
focus
area
is
to
expand
and
optimize
the
open
data
offerings.
The
city
will
identify
additional
data,
sets
for
open
data.
Prioritize
and
publish
additional
data,
sets
as
open
data
and
optimize.
The
current
open
data
offerings
based
on
public
demand
to
fuel
digital
solutions.
The
second
focus
area
is
to
grow
and
support
the
open
data
community.
D
The
city
will
find
opportunities
to
promote
open
data
and
open
analytics
across
ottawa,
identify
community
needs
and
foster
partnerships
that
will
enable
digital
innovation.
The
third
and
final
focus
area
is
to
implement
an
open
analytics
platform
in
2019.
The
city
conducted
public
beta
testing
and
engaged
the
open
data
community
to
gather
requirements
and
enhancements
for
an
open
analytics
platform.
Openottawa,
the
beta
pilot
platform
was
conducted
in
partnership
with
information
technology
services
to
improve
the
functionality
and
concept
the
platform
was
put
into
production
in
september
of
2019.
D
over
this
term
of
council.
The
open
data
team
will
continue
to
look
for
opportunities
to
evolve
the
open
ottawa
platform
and
provide
residents
with
more
tools
to
consume
city
data,
to
gain
greater
insight
into
city
services
and
programs.
Next
slide,
please:
let's
look
at
the
past
year
next
slide,
please.
D
On
march
26
2019
the
city
of
ottawa
participated
in
carleton
university's
annual
day-to-day
by
having
a
booth
at
the
event
to
promote
the
smart
city
portfolio.
The
event
brings
together
industry
professionals,
government
officials
and
academic
leaders
to
discuss
the
latest
developments
in
data
science
and
analytics
next
slide.
Please,
on
april,
2nd
in
partnership
with
information
technology
services,
the
city
of
ottawa
launched
a
beta
version
of
open
ottawa,
the
city's
new
open
data
platform
as
part
of
a
civic
tech
meeting
held
at
city
hall.
D
Thank
you
to
the
chair
and
the
members
of
the
it
subcommittee
for
attending
the
beta
launch.
Next
slide,
please,
as
part
of
the
beta
launch,
we
lit,
we
leveraged
the
city's
digital
engagement
platform
engaged
ottawa
to
gather
feedback
and
ideas
from
the
community
related
to
open
data
engaged
ottawa,
aligns
with
the
cities
of
ottawa's
public
engagement
strategy
to
create
meaningful
participation
with
a
diversity
of
residents.
D
Digital
platform
provides
us
with
the
opportunity
to
hear
from
the
public
understand.
Their
data
needs
learn
how
residents
are
using
data
to
solve
civic
issues,
gain
insight
on
the
usability
of
open
ottawa
platform
and
gather
ideas
to
further
evolve
the
open
data
program
at
the
city
of
ottawa
next
slide.
Please.
D
D
Next
slide,
please
on
may
3rd
and
4th
I
attended
the
go
open
data
conference
in
toronto
had
the
opportunity
to
set
on
a
panel
on
the
topic
of
open
data
standards
with
fellow
panelists
from
the
province
of
ontario's,
digital
services
team
and
the
president
of
the
municipal
information
systems
association.
Visa
next
slide,
please
on
may
29th,
in
partnership
with
the
government
of
canada's
open
government
team,
the
city
of
ottawa
hosted
a
local
side
event
at
city
hall
as
part
of
the
2019
open
government
partnership
global
summit.
D
Thank
you
to
the
chair
for
providing
the
opening
remarks.
For
this
event,
the
summit
brought
together
representatives
from
the
79
member
countries
and
20
local
governments
from
around
the
world
the
goal
the
summit
was
to
share
knowledge
and
together
create
solutions
for
more
open
and
transparent
governments
around
the
globe.
Next
slide,
please,
on
september
24th
we
moved
the
open,
open
ottawa
platform
into
production.
D
The
platform
provides
more
visualization
tools
in
order
to
make
open
data
more
easily
available
for
public
consumption.
Key
features
include
digital
storyboards
applications
that
use
city
data,
interactive
maps,
application
program
interfaces
apis
to
access
city
data.
Now
I'll
turn
over
to
my
colleague
matt,
who
will
share
some
additional
2019
initiatives
and
activities
we
have
undertaken
in
2020.
E
Next
slide,
please,
chris
all
right!
Thank
you,
daryl!
Thank
you,
mr
chair.
So,
on
december,
4th
of
2019
the
public
sector
digest
released
the
results
of
their
annual
open
cities
index
survey,
which
benchmarks
open
data
programs
across
the
country
and
name
the
city
of
ottawa
was
the
third
most
open
city
in
canada.
This
marked
a
substantial
improvement
for
us
from
our
10th
place,
ranking
that
we
received
on
the
previous
survey
next
slide.
Please
also
in
december
of
last
year,
we
joined
the
ways
for
cities,
data
program,
as
I'm
sure
many
of
you
are
aware.
E
Waze
is
a
popular
crowdsource,
navigational
app
that
provides
real-time
traffic
updates
to
help
commuters
better
plan
their
routes.
By
joining
this
program,
the
city
also
receives
high-level
traffic
pattern
and
incident
data
from
waze
next
slide.
Please,
overall,
in
2019,
the
city
of
ottawa
released
28
additional
data
sets,
bringing
the
total
number
of
data
sets
in
our
catalog
to
303
we've
attached.
E
E
So
in
an
effort
to
increase
transparency
and
public
awareness.
The
daily
covet
19
dashboard
was
developed
in
partnership
with
ottawa,
public
health
information
technology
services
and
service
transformation.
The
data
in
this
dashboard
is
based
on
information
extracted
from
ottawa.
Public
health's
covert
19
ottawa
database,
known
as
the
cod,
the
dashboard
provides
up-to-date
information
on
cova
19
in
ottawa,
including
indicators
for
local
monitoring.
E
Next
slide,
please,
as
of
august
31st
2020
ottawa,
public
health
has
released
seven
different
data
sets
related
to
kova
19
on
open
ottawa
that
have
cumulatively
pardoned
me,
cumulatively
generated
over
224
000
downloads.
So
I've
highlighted
four
on
this
slide
and
they
include
the
kova
19
case
and
death
counts
in
ottawa.
The
data
tables
that
support
ottawa,
public
health,
public
covert
19
maps
on
their
website,
the
covert
19
source
of
infection
data
set
and
the
covert
19
cumulative
rates
by
age
in
ottawa
next
slide.
Please.
E
Including
our
covert
19
data
sets
to
date,
the
city
of
ottawa
has
released
approximately
well,
not
exactly
46
data
sets
in
2020
bringing
the
total
number
of
data
sets
to
349
on
open
ottawa.
We've
highlighted
four
non-coveted
sets
on
this
slide,
which
include
the
marriage
licenses,
death
registrations
and
commissioner
votes,
giving
monthly
totals
of
completed
transactions
at
client
service
centers
the
e-scooter
data,
which
provides
the
map
of
available
e-scooter
rentals
across
ottawa.
E
E
In
addition,
in
addition
to
virtual
design
week
and
before
covid,
the
open
data
team
also
provided
a
presentation
in
january
of
this
year
to
the
canadian
museum
of
science
and
technology
on
smart
cities
and
open
data.
As
part
of
the
museum's
curiosity
on
stage
speaker
series,
then,
in
early
march
the
open
data
team
supported
the
federal
treasury
board
at
one
of
the
workshops.
They
were
undertaking
at
city
hall
as
part
of
their
series
of
consultations
on
canada's
open
government
in
action
plan.
D
Next
slide,
please
thank
you.
Matt
over
this
term
of
council,
the
open
data
team
will
continue
to
focus
on
releasing
data
to
the
public
that
is
aligned
with
the
strategic
priorities
of
the
city
and
public
demand.
The
team
will
continue
to
foster
strategic
partnerships
with
the
open
data,
community,
academia,
civic
tech
groups,
non-profit
organizations,
residents,
businesses
and
other
levels
of
government
to
encourage
open
data,
utilization
data
sharing
agreements
and
developing
solutions
using
open
data
offerings
to
enable
digital
solutions
to
help
improve
the
lives
of
the
residents
of
ottawa.
D
D
A
C
F
You're
so
kind
good
morning.
I
apologize
for
some
reason.
I'm
not
seeing
the
raise
hand
function
on
my
screen
this
morning,
but
thank
you
counselor
attorney.
I
I
don't
have
too
many
questions,
but
first
of
all
I
just
want
to
say
you
know
when
I
read
through
both
reports
actually
for
today's
meeting.
I
was
really
floored
by
how
much
you've
achieved
and
I'll
say,
particularly
the
support
that
you've
learned
during
covet
and
I'm
speaking
on
both
reports
a
bit
here
but
specific
to
open
data.
F
Obviously
the
you
know
the
importance
of
the
cova
data
sets
that
you're,
creating,
I
think,
is
witnessed
by
the
I
think
you
said:
224
000
downloads,
so
a
huge
kudos
for
all
of
the
work
that
you're
doing.
I
think
it's
incredible
and
it's
a
great
reflection
on
your
expertise
and
capacity
as
a
team,
and
the
one
question
that
I
did
want
to
ask
is,
with
respect
to
the
prior
priority,
around
expanding
and
optimizing
your
open
data
offerings.
F
D
D
Our
governance
has
we
have
what
called
open
data
leads
in
every
department
and
those
open
data
leads
meet
on
a
quarterly
basis
and
they
they
kind
of
lead
the
releases
within
their
departments
in
terms
of
broadening
that
reach,
we're
actually
thinking
of
actually
creating
kind
of
like
a
data
club,
and
we
had
one
before
covet,
19
started
and
we're
thinking
of
bringing
back
the
data
club
and
the
data
club.
Is
this
a
club
that's
open
to
any
city,
employee
who's
interested
in
data,
because
we
feel
there's
data
interest
across
the
organization?
D
F
Fantastic,
I
think
that's
great
actually,
because
to
your
point,
I
think
there
are
likely
it's
a
lot
of
interest
beyond
just
potentially
those
open
data
leads
and
in
my
mind
you
know.
One
way
to
really
embrace
this
as
a
city
is,
is
to
make
sure
that
we're
you
know
talking
and
engaging
with
employees.
So
that
sounds
like
a
a
great
idea
and
I'm
happy
to
join
the
data
club
if
it
if
it
does
get
up
and
running
other
than
that
I
just
had
one
remark.
F
I
did
see
some
comments
and
some
questions
come
in
from,
I
believe,
is
matthew
darwin
some
some
some
pointed
questions
that
I
think
are
you
know
I.
I
hope
that
we
can
get
responses
back
to
I'll
leave
it
at
that.
I
won't.
I
won't
go
through
them
one
by
one
now,
but
hopefully
we
can
get
responses
back
on
that
as
well.
Thank
you.
A
A
B
Thank
you
good
morning,
I'm
nice
to
see
everybody,
and
I
do
nice
to
have
to
be
joining
this
committee
or
to
participating
in
your
committee.
I'm
very
impressed
with
the
work
that
daryl
and
matt
and
the
rest
of
his
team
have
done
particularly
on
the
covid
stuff
and
the
really
interesting
data
sets
that
have
been
released,
that
those
are
unconventional
data
sets
and
people
have
been
asking
for
those
for
a
very
very
long
time.
So
it's
fantastic
to
see
those.
B
The
one
question
that
I
did
have
was:
what
is
the
data
agreement
that
the
city
has
with
ways
in
terms
of
ownership
in
terms
of
access
in
terms
of
crowdsourcing,
and
and
do
you
capture
any
private
information,
because,
even
though
it's
it's
a
public
user
contributed,
do
you
keep
the
names
of
of
drivers
and
so
on?
That's
it!
That's
more
curiosity,
but
the
one
that
I'm
really
interested
in
is
is
what's
the
data
agreement
that
you
have
with
waze.
A
C
Great,
thank
you
very
much.
We've
come
so
far
and
so
long
over.
I
was
just
thinking
back.
Oh
my
god,
I'm
almost
at
my
tenure
now
and
what
a
transformation
and
data
sets
I'm
aging
myself
here,
but
all
I
have
to
say
thank
you.
Thank
you.
Thank
you.
Great
work,
tremendous
work.
So,
first
of
all,
I
think
I
want
to
go
with
the
question
about
privacy
and
the
data
that
is
being
used
by
waze.
If
you
could
answer
that
question,
I
think
that's
very
important.
E
Certainly,
mr
chair,
that's
it!
That
is
a
great
question
and
I
thank
dr
laurio
and
counselor
tierney
for
it
so
just
to
clarify
around
the
relationship
with
waze
we've
joined
the
waze
cities
for
data
program,
along
with
approximately
I
believe,
over
a
thousand
other
cities
across
the
globe
what
this
program
entails.
We,
of
course
the
city
of
ottawa,
has
been
operating
with
an
open
traffic
api
for
some
time
now
to
allow
other
users
to
access
our
traffic
incident,
related
information,
construction,
etc.
E
So
that
is
relatively
unchanged
and
is
available
to
anyone
in
the
case
of
waze
and
the
data
that
waze
shares
back
to
us.
This
is
largely
well
in
fact,
entirely
high
level
congestion,
related
information
incident,
related
information,
there's
some
dashboarding
that
they
provide
that
allows
us
to
draw
sort
of
patterns
and
inferences
over
time.
E
It's
an
evolving
partnership,
there's
new
dashboardings
that
is
coming
online
on
a
continual
basis
as
we
go
forward,
but
I
can
tell
you
that
absolutely
no
individual
user
information
or
specific
information
is
provided
back
to
the
city.
This
is
all
anonymized
and
serviced
back
to
us
at
a
high
level
again
with
the
intention
of
drawing
inferences
over
time
across
our
road
network.
C
Great
and
thank
you
thank
you
for
that,
our
privacy
concerns
are
always
forefront.
Second,
all
the
great
data
sets
and
work
you're
doing
with
with
ottawa
public
health.
Just
wondering
how
much
are
we
involved
on
the
additional
component
that
they're
adding
in
that
dr
verechus
mentioned
in
a
recent
update
that
they'll
be
releasing
hallelujah
the
ottawa
neighborhood
study
103
zone
versus
our
23
zone?
Are
we
working
very
closely
with
them?
Are
we
on
track
for
the
28th.
D
D
C
A
Thanks
counselor
tierney
see
no
other
members
hands
up.
Counselor
suds
did
make
mention
of
matt
darwin's
questions.
I
am
going
to
pose
those
in
in
this
forum
because
I
think
that
there
are
probably
a
number
of
people
who
may
sometimes
experience
frustration.
So
the
first
of
the
questions
that
was
being
posed
by
mr
darwin
was
what
is
the
process
for
responding
to
feedback
on
data
quality?
A
D
D
So
once
the
data
receives
the
feedback
from
the
data
data
stewards,
we
then
submit
it
to
the
department
to
respond.
The
department
prepares
a
response
to
provide
it
to
the
individual.
The
changes
are
needed
to
increase
the
data
quality
and
the
data
set.
The
department
does
that
the
department
itself
is
the
data
sewer
behind
the
data
set.
The
open
data
team
is
mainly
just
the
coordinator
behind
the
program.
A
D
A
D
So
we
always
respond
to
the
individuals,
so
they
require
email.
We
respond
through
email.
If
their
inquiry
comes
through
engaged
ottawa,
we've
posted
on
the
engage
ottawa
site.
We
are
looking
at
increasing
the
metadata
itself
on
the
data
set,
so
we
have
a
field
for
accuracy
and
that
field
will
then
be
updated
to
reflect
the
the
state
of
the
data
we
do.
We
are
dealing
with
some
legacy
systems
where
some
changes
to
the
data
itself
can
take
many
years.
D
Mr
darwin
has
mentioned
that
in
his
inquiry,
and
sometimes
the
operating
department
then
has
to
prioritize
that
work
against
their
existing
work
plan.
So
one
of
the
things
we're
looking
at
is
enhancing
the
metadata
itself
so
that
all
users
are
aware,
when
they're
using
the
data,
the
state
that
the
data
isn't.
A
Thank
you
for
that
and
again,
that's
that's
important.
So,
if
you're
looking
at
the
data-
and
there
are
issues
with
it
and
you're
coming
at
it
fresh
without
an
understanding
of
some
of
the
contacts
that
you
that
you
understand,
there
may
be
data
quality
issues
and
don't
simply
assume
that
it
is,
it
is
correct
guys.
Thank
you
very
much
open
data
is
is,
is
obviously
one
of
my
priorities
for
this
term
and
we're
making
great
strides
on
it.
So
thank
you
very
much
for
that.
A
G
Thank
you
before
we
start
the
formal
presentation
of
the
report.
I
wanted
to
take
the
opportunity
to
introduce
brian
wilson
to
you.
Brian
was
hired
as
our
chief
information,
security
and
digital
risk
officer
at
the
beginning
of
march,
which
was
an
exciting
time
to
start
a
new
position
with
the
pandemic
changing
the
way
we
do
business
only
two
weeks
later,
brian
is
a
security
specialist,
with
a
focus
in
the
area
of
I.t
security,
risk
management
and
compliance
with
over
25
years
of
experience
in
the
security
field.
C
I'm
a
retired
member
of
the
kane
forces
intelligence
branch,
where
I
was
involved
in
information
and
I.t
security
at
the
most
sensitive
levels
concerning
national
security
upon
retirement.
I
I
transferred
my
skills
and
acquired
some
new
ones
to
the
enterprise
world,
where
I
found
engagement
in
areas
such
as
security
audits,
cyber
security,
business
community,
physical
security,
information
security
and
other
such
security
management
disciplines.
C
H
In
its
we
see
ourselves
as
innovative
change,
agents,
value
partners
and
trusted
custodians.
We
are
change
agents
because
innovation
is
at
the
heart
of
what
we
do.
We
have
an
eye
to
the
future
to
ensure
that
today's
investments
in
technology
yield
results
for
many
years
to
come
partners
we're
partners,
because
we
engage
and
align
our
efforts
to
the
priorities
of
the
city's
departments
and
services
by
providing
modern
and
stable
technology
solutions
that
make
it
possible
for
city
staff
to
deliver
world-class
services
to
our
community.
H
H
H
In
consultation
with
internal
clients,
its
develops
an
annual
client-centric
business
first
work
plan
that
aligns
with
the
city's
and
respective
departments
strategic
priorities
and
responds
to
emerging
needs
and
client
changes.
Its
work
plan
goals
include
ensuring
business
priorities
are
achieved
and
the
return
on
investment
is
maximized.
H
H
Therefore,
within
its
we
created
our
own
response
teams,
we
created
a
vpn
connection
team
to
help
with
the
infrastructure
to
make
sure
that
we
can
support
all
of
our
employees.
From
working
from
home.
We
created
a
desktop
laptop
team
to
help
individuals
either
get
new
laptops
or
how
to
use
their
their
laptop's
desktops.
At
home.
H
The
pages
also
contain
city
specific
information
to
increase
knowledge
about
office,
365
applications
such
as
teams,
onedrive
and
sharepoint
to
further
support
our
employees.
Its
rapidly
deployed
our
our
new
internal
chatbot,
which
we
call
obot
accessible
through
teams,
obot,
helps
answer,
I.t
human
resources,
payroll
pensions
and
benefit
questions,
allowing
individuals
to
get
that
information
very
quickly.
Without
calling
frontline
help.
H
I'd
like
to
thank
our
its
staff
for
the
commitment
and
dedication
to
their
jobs.
We
at
the
city
are
very
fortunate
to
have
such
a
fantastic,
its
team.
I
know
its
stands
for
information
technology
services,
but
over
the
last
six
months
it
stands
for
incredible
team
spirit.
The
team
came
together
and,
for
the
last
six
months
have
worked
tremendously
to
try
to
help
our
business
partners.
H
H
When
I
asked
them
to
complete
something
for
me,
they
don't
ask
what,
but
they
ask
when
and
who
do
you
need
this
for
they're,
just
a
fantastic
team,
and
so
please
allow
me
to
take
this
up
opportunity
to
highlight
some
of
the
initiatives
its
has
implemented
in
support
of
our
clients.
Diverse
needs
to
efficiently
perform
day-to-day
work
activities
from
home
and
other
cobit
19
responses.
In
the
early
days
of
the
crisis.
H
This
solution
provided
the
ability
to
create
reports
and
data
access
that
were
essential
in
meeting
daily
provincial
reporting
requests,
and
we
continue
to
work
with
ottawa
public
health
to
see
if
we
can
automate
or
provide
additional
assistance,
as
we
are
currently
experiencing
higher
volumes
of
positive
cases
for
long-term
care
as
a
24x7
essential
service,
the
city's
long-term
care
residents
urgently
required
a
number
of
communication.
Related
technology
supports.
H
These
needs
emerged,
as
residents
became
disconnected
from
loved
ones
who
are
suddenly
unable
to
enter
their
long-term
care
facilities
in
response
its
partners
with
community
and
social
services
to
provide
dozens
of
tablets.
Cell
phones,
wi-fi
pucks.
This
equipment
provided
residents
with
the
ability
to
skype,
face
time
and
call
family
and
friends.
H
Our
friends
are
clerks,
though
most
network
employees
leverage
their
existing
microsoft
team
licenses
for
day-to-day
meetings.
Our
own
internal
conferencing
team
within
its
provided
additional
conferencing
options
that
best
fit
respective
needs
in
the
early
days
of
the
pandemic.
It
quickly
became
evident
that
council,
committees
and
other
city
public
meetings
would
need
to
move
online
to
adhere
to
physical
distancing
directives,
while
maintaining
operations
transparently
and
ensuring
accountability.
H
H
H
Employees
were
immediately
and
seamlessly
able
to
securely
leverage
the
cloud-based
office
suite
facilitating
the
sharing
of
important
internal
communication
from
ottawa,
public
health,
the
city
manager,
human
resources
and
departmental
leaders.
There
has
been
a
significant
increase
in
the
use
of
our
collaboration
and
conferencing
tools
since
the
early
days
of
the
pandemic,
as
highlighted
on
the
slide
adoption
rates
skyrocket
as
employees
quickly
adapted
and
flourished
in
the
new
work
from
home
environment
and
the
return
on
our
investment
increased
exponentially
next
slide.
H
Please
and
this
summer
we
accelerated
plans
to
provide
network
access,
email
accounts
and
online
office
365
to
almost
5
000
employees
within
five
departments,
who
previously
had
a
demographic
of
non-network
staff
among
a
host
of
the
benefits.
This
enablement
will
provide
employees
with
the
ability
to
access,
up-to-date,
departmental
and
corporate
information
and
online
services,
communicate
via
the
new
tools
and
set
the
foundation
to
implement
future
employee
focused
technology
services.
H
H
H
The
new
solution
will
provide
recreation,
cultural
and
facility
services
with
a
modern
solution
that
continuously
adapts
to
changes
in
the
industry.
This
new
solution
will
deliver
a
common
registration,
booking
and
payment
exercise,
experience
for
city
and
programs
and
services
that
allows
for
scaling
up
during
peak
period,
peak
registration
periods
and
offer
multilingual
capabilities.
H
We're
also
excited
to
be
moving
forward
on
the
land
management
system
replacement
project,
also
known
as
lms
after
having
been
recently
successfully
completed
the
procurement
process
and
also
signing
a
contract
with
this
vendor.
This
will
see
the
replacement
of
the
municipal
application,
partnership,
application
or
map
which
supports
over
1
600
city
staff,
as
well
as
online
services.
H
Sap
ariba
is
a
procurement
to
pay
solution
that
delivers
a
new
requisitioning
purchase,
order
and
invoicing
solution.
Replacing
the
current
mark
view,
application
arriba
allows
for
the
automation,
streamlining
and
standardization
standardization
of
processes
from
requisitioning
to
invoice
handling
for
the
entire
organization.
H
H
We
have
so
many
good
news
service
short
for
social
eligibility
reporting.
Vendor
information
system
is
an
application
used
by
a
number
of
city
service
providers,
including
employment
and
social
services,
finance
services,
auto
public
health,
housing
services,
3-1-1
and
dental
services,
in
collaboration
with
stakeholder
departments,
a
new
microsoft
dynamics,
365
services,
application
replacements,
is
underway
and
expected
to
be
completed
by
the
end
of
q4
2020..
H
H
H
One
other
item
that
we
worked
in
2020
was
the
elections
as
a
close
partner
of
the
elections
office.
Its
was
engaged
early
to
support
the
award
19
by-election
from
a
technology
perspective.
This
by-election
differs
from
previous
ones
in
three
key
ways:
first,
the
digital
enablement
of
previously
in-person
services
for
candidates
and
nominations.
H
H
H
H
I'd
like
to
take
this
opportunity
to
say
thank
you.
Thank
you
for
the
opportunity
to
share
our
work
plan
and
highlights
with
you
today
with
so
many
unknowns
ahead.
It's
important
for
us
to
take
a
moment
to
look
in
the
rear
view,
mirror
to
see
how
far
we've
traveled
in
a
very
short
time-
and
I
also
like
to
take
this
opportunity
to
to
let
the
committee
know
that,
within
its
at
the
city,
we're
actually
leaders
in
many
fields
and
many
other
municipalities,
provincial
and
federal
government
agencies
are
amazed
at
the
work
we
have
accomplished.
H
They
reach
out
to
me
and
are
just
astonished
and
ask:
how
did
you
roll
up
office
365
so
quickly?
How
are
you
rolling
out
sharepoint?
How
do
you
roll
out
all
the
solutions
you
have
from
the
sap
modernization?
How
have
you
developed
all
of
those
dynamics
solutions?
How
are
you
moving
things
safely
and
securely
to
the
cloud
our
work
is
in
demand.
People
would
like
to
know
are
asking:
how
are
we
getting
all
this
work
done?
They
ask
for
city
staff
to
come
to
their
work
area
so
that
we
can
show
our
solutions.
H
H
H
C
F
F
F
H
Excellent
question:
yes,
moving
forward
class
is
going
to
be
our
our
system
that
we
move
forward
with
regards
to
the
registrations
and
that's
going
to
be
the
solution.
With
regards
to
to
front
desk,
you
know
there
was
that
immediate
requirement
with
the
need
of
booking
some
of
those
particular
appointments.
F
H
F
Okay,
okay,
terrific,
sorry,
children
needing
a
stapler,
so
my
second
question
was
I
I
really
appreciate-
and
I've
asked
a
few
questions
in
the
last
month
and
I
really
appreciate
the
need
around
wi-fi
to
have
to
have
pivoted,
rightly
so
away
from
some
of
the
discussions
we've
had
previously
around
public
wi-fi
and
now
in
the
midst
of
covet.
You
know
appreciating
that
you
know
wi-fi
is
a
lifeline
frankly,
for
so
many
that
are
either
working
from
home
or
at
school
at
home.
F
You
know
I
was
saying
to
counselor
leaper
this
morning.
I
don't
know
if
my
wi-fi
will
work
today.
I've
got
three
kids
streaming
at
the
same
time.
It's
a
challenge
for
a
lot
of
people,
and
you
know
I
appreciate
that
some
focus
has
been
directed
towards
the
more
one-on-one
needs,
and
you
know
your
your
work
around
long-term
care
centers.
You
know
I
hadn't
even
thought
about
the
fact
that
of
course,
you're
supporting
those
centers
as
well.
F
F
G
So
we've
taken
the
opportunity
to
shift
the
focus
towards
internet
access,
and-
and
there
are
two
initiatives
in
particular
I'd
like
to
point
out.
One
is
the
big
city
executive
partnership,
where
we're
working
with
a
group
of
big
city
leaders
to
advocate
with
the
federal
government
to
invest
in
infrastructure
required
to
improve
access
from
an
affordability
perspective
and
also
from
an
accessibility
perspective
for
our
rural
areas.
So
this
partnership
will
ensure
a
coordinated
strategy.
G
So
we
appreciate
that
these
are
big
problems
to
solve
and
we're
we're
leading,
particularly
in
the
area
with
the
big
cities
on
rural
access.
We're
a
very,
very
big
city
geographically,
and
we
have
a
unique
perspective
to
bring.
We've
had
an
initial
conversation
with
some
of
our
federal
counterparts
and
that
group
continues
to
meet
and
continues
to
push
forward
to
help
inform
the
infrastructure
strategy.
F
G
At
this
point,
we're
looking
at
the
collective
we've
just
gotten
started,
so
we
would
like
to
see
if
this
bears
fruit
or
not
before
we
branch
out
on
our
own
and
we're
hoping
for
some
traction
in
the
next
few
months
around
this,
and-
and
we
do
appreciate
that
this
is
a
it's
a
critical
issue.
It's
an
affordability
issue
for
some
of
our
residents,
it's
an
accessibility
issue
for
some
of
our
residents
and
equally
for
economic
development,
where
we
see
many
organizations
pivoting
to
a
work
from
home
posture.
G
F
Yeah,
terrific
and
I'm
glad
to
hear
that
and
now
taking
that
one
step
further,
I'm
just
going
to
say
it
out
loud,
because
I
I
think
we
we
should
be
bold
and
ambitious.
As
I
know
you
are
but
have
have
we
as
a
city
considered
looking
at
partnerships
or
ways
in
which
the
city
could
provide
internet
access
as
a
public
utility.
G
F
That's
that's
all
I
have,
but
again
a
huge
kudos.
You
know
I
really
enjoyed
reviewing
these
reports
and,
as
I
said,
and
I'm
I'm
pretty,
you
know
aware
in
this
space,
but
I
think
we've
all
been
very
focused
on
what's
happening
with
respect
to
covet
in
our
communities,
and
it
was
great
to
kind
of
rise
above
that
and
to
realize
that
the
huge
impact
that
your
team
is
having
on
on
not
only
our
employees
and
their
connectivity,
but
but
more
broadly.
So
thank
you.
C
Thank
you,
mr
chair,
and
I
I
want
to
echo
all
the
points
you
heard
from
from
jenna.
I
you
look.
I
actually
sit
on
a
board
there's
a
lot
of
topics
that
that
I
was
hearing
here
that
we
were
discussing
last
week.
I'm
fcm
board
member,
I'm
the
ontario
caucus
chair
and
we've
been
holding
virtual
meetings,
and
I
can
tell
you
from
my
board
members.
We
are
blessed
in
ottawa
because
I
hear
about
their
connectivity
issues
the
challenges
they
have.
C
They
don't
have
all
single
source
in
single
line,
log
in
and
sign
on,
and
it's
just
very
difficult
for
them
to
work,
and
I
think
what
we're
discovering
and
I'm
hearing
from
employees
in
the
city
that
you've
made
it
very
seamless.
So
thank
you
for
that
to
jenna's
point
too
on
the
rural
stuff,
I
keep.
C
I
actually
reminded
them
last
week
on
our
fcm
board
call
we
do
have
a
large
segment
of
rural
and,
while
other
program,
other
municipalities
are
using
swift
to
access
federal
funds
to
be
able
to
get
a
high
speed
broadband
put
in
place
in
neighborhoods.
I'm
just
looking
for
assurance
that
we're
we're
reminding
the
federal
government
that
we
do
have
such
a
large
rural
area.
Just
to
echo
what
jenna
said
in
valerie,
if
you
can
give
two
words
on
that.
C
C
I
keep
doing
this
but
being
in
office
10
years,
I've
used
act
from
the
beginning
for
our
case
management,
but
it's
ballooned
so
big
that
it
can't
be
crossed
over
seamlessly
with
dynamics
365.,
I'm
trying
to
make
a
being
part
of
the
new
world.
I
want
to
use
the
dynamics
product.
I
hear
that
there
is
some
back
and
forth
about
it.
Still
when
are
counselors
going
to
have
access
to
that
dynamics
product
I'm,
I
have
enough
knowledge
to
be
dangerous
in
the
computer
world,
so
you
can.
C
I
C
And
that's
awesome.
I've
been
working
very
closely
with
danielle,
obviously,
and
I
heard
that
there
was
something
I
think
from
the
clerk's
office.
They
wanted
to
check
against
you
know,
standard
practice,
privacy
concerns,
etc,
etc.
So
it
seems
like
a
policy
issue
more
than
anything
I
I'd
really
like
to
get
cut
over
sooner
than
later.
So,
if
you
can
take
that
back
and
if
we
can
try
to
figure
out
that
solution,
that
that'd
be
great.
C
J
Mr
chairs,
so,
as
you
know,
the
this
current
sire
solution
is
one
that
we've
had
since
2012
and
is
being
sunsets
shortly
by
the
vendor.
As
members
would
be
aware,
we
did,
through
a
competitive
procurement
process,
initially
select
a
third
party
vendor
to
replace
sire
in
working
with
our
colleagues.
In
it,
it
was
determined
that
this
vendor's
solution
was
not
going
to
fully
meet
the
city's
needs
in
regards
to
the
replacement,
and
to
be
frank,
during
this
covid19
period,
it's
been
all
the
more
clear
that
we
need
reliable
technology.
J
Solutions
that
raise
the
bar
on
our
existing
ones
versus
just
provide
a
replacement
of
what
we
already
have.
So
it
has
committed
the
resources
to
work
with
us
to
identify
another
option
to
move
forward
with
that
replacement
as
soon
as
possible,
and
we
are
hoping
to
be
able
to
provide
an
update
on
timelines
to
get
csiro
placed
early
in
2021.,
admittedly,
clerk's
office,
pivoted,
all
our
resources
to
bringing
committee
and
council
meetings
online.
So
that
did
not
help
the
timelines,
I'll
have
to
say
counselor.
C
K
Thank
you,
mr
chair,
good
morning,
everyone
and
that's
a
very
good
presentation,
and
I
want
to
basically
thank
you
sanu
for
the
presentation.
I
know
it
was
well
detailed
and
you
explain
a
lot
you
you
put
a
lot
of
effort
and
that
one
and
I
I
also
look
at
all
the
project
and
every
everything
you
touched
on.
It's
really
touch
on
our
daily
work
day
in
and
day
out.
So
thank
you
and
your
team
for
all
that,
and
I'm
very
happy
to
see
brian
wilson
join
the
team.
K
So
congratulations
looking
forward
to
work
with
you
and
I
want
to
also
thank
valerie
turner
on
her
leadership
on
this
throughout
this
pandemic,
and
we
have
no
doubt
your
team
has
been
working
very
hard
from
365
implementation
to
be
making
making
us
be
able
to
work
at
home
with
secure
and
safe
login.
That
was
very
good
and
it
it
demonstrated
that
it
shows
that
hard
work.
So
thank
you
very
much
for
all
that.
I
want
to
echo
counselor
janna
assad
and
counselor
attorney.
K
I'm
not
gonna
repeat
the
rural
connectivity
is
very
important
for
us
to
help
you
advocate
for
it.
So
we
are
I'm
also
following
up
also
with
it,
with
amo
and
some
other
level
of
government,
but
we're
hoping
that
you
keep
this
engaged
and
keep
in
mind
that
this
is
very
important
for
our
accounts
for
our
rural
wrestling
here
in
in
ottawa.
K
I
also
wanna,
I'm
one
of
the
office
beverly.
Thank
you
very
much
for
for
touching
a
little
bit
on
dynamic,
I'm
one
of
the
counselors
that
our
office
has
been
on
dynamic
in
the
last
we're
the
lucky
one.
I
just
want
to
tell
you,
council
attorney,
it's
very
good.
You
should
be
using
it
because
it's
amazing
way
better.
I
can
even
compare
act
to
dynamics,
so
thank
you
very
much
for
the
implementation.
K
I'm
looking
forward
to
see
all
the
concert
enjoy
dynamic
like
we
do
and
join
in
our
office,
and
I
know
that
I
did
put
an
inquiry
and
I
got
the
request
to
thank
staff
for
answering
my
inquiry
either
though
still
I
am
not.
The
answer
is
not
what
I
wanted
to
hear,
but
yes,
it's
a
lot
of
time
consuming
transferring
from
art
and
switching
to
365,
but
we
managed
to
do
it.
So,
thank
you
very
much
and
I
I
appreciate
the
presentation
thanks.
Mr
chair.
A
Thank
you
very
much
councillor
deroos,
so
the
the
the
connectivity
issue
is
one
that
we
are
hearing
a
lot
about
and
we're
hearing
more
about
it
again
today
with
respect
to
rural
broadband,
there
is
also
an
affordable
internet
component
to
the
digital
divide
that
I
don't
want
to
lose
sight
of.
I'm
preparing
to
write
to
some
of
my
former
colleagues
at
the
crtc
about
the
importance
of
addressing
this
issue.
A
It's
it
is
a
critical
one,
especially
since
you
know
we
are
going
to
be
in
this
environment
for
for
quite
some
time.
I
do
want
to
make
sure
that
it's
clear
you
have
agreed
to
take
direction
to
report
back
to
this
committee
with
respect
to
municipal
responses
to
providing
broadband
as
a
as
a
potential
munici
utility
service.
G
Thank
you,
mr
chair.
Yes,
I've
heard
the
the
interests
of
all
of
the
the
committee
members
around
this
and
we
have
been
looking
at
different
ways
of
of
of
solving
this
problem
right.
The
digital
divide
is
a
huge
problem.
As
organizations
and
services
move
increasingly
online,
it
becomes
more
of
a
problem.
G
G
G
The
good
news
is
that
other
cities
equally
are
wrestling
with
these
things
and
we've
gotten
together
to
try
to
solve
this
collectively
and
the
federation
of
canadian
municipalities,
as
councillor
tierney
pointed
out,
has
an
interest.
Amo
has
an
interest
and
the
federal
government
has
an
interest,
so
we
are
pushing
forward
vigorously
to
make
sure
that
the
city's
interests
are
represented.
A
Thanks,
so
that's
that's
great
that
we
will.
We
will
hear
something
more
explicit
on
that
and
it's
not
necessarily
even
going
to
the
point
to
becoming
a
city
isp.
There
are
things
that
you
can
do
like
provide
the
dark
fiber
that
we
have
a
very
significant
amount
of
that
to
help
enable
small
local
competitors
to
to
the
telcos
and
the
cable
codes.
So
I'm
looking
forward
to
hearing
that
response
back.
So
I
don't
see
any
other
questions
at
this
moment.
You've
got
a
direction.
Can
we
receive
this
report?
Yes,
you've
received.