►
Description
Environment and Climate Protection Committee meeting – October 17, 2017 – Audio Stream
Agenda and background materials can be found at http://www.ottawa.ca/agendas.
B
B
B
B
2017
marks,
20
years
since
the
City
of
Ottawa
first
introduced
the
ticket
back
program,
celebrate
assuming
reducciones
de
che
che
palle
ce
qu'il,
était
de
please
appropriate
the
Tsarina
genetic
important
Lana
during
the
set
mark
vacuum
anniversay
Lawson
on
the
program,
a
fulfill,
a
paladin
d'ottawa.
The
program
has
been
helping
residents
properly,
dispose
of
household
items
that
should
not
go
in
the
garbage
or
recycling
bins.
It
connects
them
with
retailers
that
take
them
back
and
dispose
of
them
safely.
B
Ottawa
ella
propio,
pelicans
politican,
a
DNR
Wow,
miss
Oliver
Intel
program.
Giacomo
say
on
a
new
song.
Catherine
de
set
a
Vectra
pottery
a
says
data
on
automobile.
He
continued
upon.
Like
black
sponsor.
You
know
the
group
actually
monitors
the
sacks
about
tener
que
accept
prince
de
santa
prevent
poverty.
Fellow
as
a
gesture
of
how
important
the
ticket
back
program
is
for
ottawa
residents.
It
is
my
pleasure
to
present
a
certificate
of
recognition
to
:
Guilbeau.
B
He
is
the
owner
of
Gilboa
automotives
and
original
program
partner
program
up
of
delay
on
collage
lady
diana
as
similar
responsibilities.
De
Patri
t-boned
debo
automotives
has
been
accepting
items
such
as
car
batteries,
anti-freeze
motor
oil
tires
and
car
parts.
Since
november
1997
Thank
You
Colin
for
your
commitment
to
ensuring
the
items
you
accept
are
properly
disposed
of
and
do
not
end
up
in
the
landfill
I'd
like
to
ask
Colin
to
come
forward
and
accept
the
certificate
of
recognition.
B
Thank
You
Pepsi
to
begin
the
meeting.
Then
do
we
have
any
declarations
of
interest,
seeing
none
confirmation
of
minutes
for
this
Tuesday,
the
19th
of
September
2017,
as
confirmed
carried
okay
communications
response
to
inquiries,
we
have
a
response
from
staff.
A
staff
assessment
of
waist
watch
Ottawa's
report,
which
is
related
to
the
first
item,
but
I
will
go
through
the
two
items
on
the
agenda:
we'll
have
a
verbal
update,
recent
developments
in
waste
reduction
and
diversion.
B
We
have
a
presentation
on
that
and
a
delegation
and
at
this
point
I
would
remind
anyone
in
the
audience
who
may
like
to
speak
to
this,
that
you
can
register
to
do
so
at
the
desk.
To
my
right,
your
left
and
you
would
have
five
minutes
to
present
the
moment.
We
have
just
one
as
I
mentioned
item
2
sump
pump,
backup
power
rebate
program
that
I'm
carried
all
right.
Thank
you.
So
we'll
return
to
the
main
item,
then.
B
Will
receive
a
presentation
from
staff
on
the
city's
waste
reduction
and
diversion
efforts?
Second
custodial
a
super
dad?
Oh,
no
cool
the
symbol
that
gon
say
what
holy
news
I've
owned
a
shower
on
this
good
day.
Today's
presentation
is
an
opportunity
for
staff
to
give
us
an
update
on
how
the
city
is
approaching
waste
and
preparing
for
new
provincial
legislation.
B
The
committee
would
also
like
to
acknowledge
Waste
Watch
Ottawa
for
their
vigilance
and
the
work
that
went
into
their
recent
report
on
the
city's
waste
diversion
efforts,
while
there's
always
room
for
improvement
and
what
the
city
does.
Your
report
has
helped
bring
attention
to
the
city's
recycling
and
green
bin
programs,
so
I
mentioned
public
delegations
are
welcome
to
speak
following
the
staff
presentation.
Of
course,
we
will
will
have
the
presentation
followed
by
delegations
and
then
go
to
go
to
questions
and
mr.
Walley
will
be
presenting.
Yes,.
B
My
apologies.
There
is
one
motion
we
need
to
formally
do
to
receive
this
presentation,
because
this
was
added
to
the
to
the
agenda
and
recognition
of
its
importance
in
the
interest.
I
can
read
it
right,
no
reason
not
to
Vice
Chair.
You
turn
to
the
vice
chair,
sure
le
to
read
the
motion.
Please:
okay,.
A
Whereas
there's
not
been
recent
opportunity
for
staff
to
provide
committee
with
the
report
to
serve
as
an
update
on
how
the
City
of
Ottawa
deals
with
the
issue
of
municipal
waste
and
whereas
it
may
be
prudent
to
receive
a
public
to
update
with
respect
to
timely
issue
of
ongoing
developments
in
waste
reduction
and
diversion
therefore
be
resolved.
That
Environment
and
climate
protection
committee
waive
section
83
4a
of
the
procedure
bylaw
to
receive
this
presentation
from
staff.
D
Please
go
ahead:
okay,
Thank
You,
chair
and
good
morning
again
we're
pleased
to
provide
this
short
presentation
on
recent
developments
in
waste
reduction
and
diversion
within
the
city
of
Ottawa
we're
at
the
beginning
of
a
fundamental
change.
In
the
way
waste
is
managed
in
Ontario
and
how,
as
a
city,
we
will
manage
waste
bill.
151
establishes
framework.
That
record
requires
producers
to
take
full
responsibility
for
the
environmental
and
financial
management
of
their
products
and
packaging
at
end-of-life,
blue
and
black
box
material
and
to
expand
those
recycling
programs.
D
Another
provincial
initiative
is
to
develop
and
implement
a
food
and
organic
waste
action
plan
with
a
possible
landfill
ban
on
food
waste.
With
respect
to
blue
and
black
box
materials,
municipal
councils
will
have
the
opportunity
to
decide
on
the
level
of
involvement
they
wish
to
have
in
waste
diversion
program
delivery,
ranging
from
beginning
from
being
an
active
service
provider
to
having
no
involvement
in
the
program
whatsoever.
D
The
city's
planning
focus
of
waste
diversion
efforts
over
the
last
couple
of
years
has
been
on
the
green
bin
and
on
changing
legislation.
Knowing
changes
were
on
the
horizon.
Staff
have
been
planning
for
the
potential
impacts
associated
with
bill
151.
A
review
of
the
green
bin
program
is
ongoing
and
we
are
now
awaiting
pending
legislation
on
the
action
plan
on
organic
wastes.
Stafford
also
participating
in
a
municipal
coalition
around
bill
151
that
includes
negotiating
with
producers
and
understanding
better
the
impacts
of
transitioning
to
full
producer
responsibility.
D
While
we're
waiting
to
hear
more
concrete
deals,
details
around
bill,
151
changes,
our
promotion
and
education
efforts
have
been
focused
on
the
green
bin
and
diversion
in
multi
residential
buildings.
The
following
slides
provides
some
insight
into
the
different
promotion
and
education
activities
that
we've
rolled
out
this
year.
D
D
Staff
attended,
34
events
with
about
10,000
interactions
with
the
public
promotion
also
happens
at
household
waste,
hazardous
waste
depots
in
schools,
on
our
collection,
calendars
and,
as
I
said,
through
social
media.
We
distributed
about
two
hundred
and
eighty
two
thousand
collection
calendars
in
2017.
D
We
also
use
truck
panels
on
110
of
our
waste
collection
trucks.
One
focus
of
the
recyclers
campaign
is
green
bin
participation,
which
is
we
know
something
we
can
improve
upon.
Also,
the
very
popular
recollect
email
reminder
goes
out
to
about
16,000
households
each
week
to
remind
them
of
their
collection
day.
D
I
also
wanted
to
take
a
moment
to
highlight
some
of
the
good
work
we're
doing
at
the
landfill
staff
have
leveraged
GPS
technology
to
ensure
above
industry
average
compaction
rates
at
the
landfill.
Another
successful
project
was
to
fill
in
on
slight
side
slopes.
This
was
previously
unused
space
of
the
landfill
that
our
engineer
and
supervisor
determined
was
usable
space
under
our
certificate
of
approval,
and
this
gained
us
an
additional
year
of
life
span.
The
current
estimated
life
left
at
railroad
waste
facility
is
a
minimum
of
24
years.
D
The
timeline
perfect
for
provincial
legislation
is
moving
very
quickly
and
as
as
follows,
the
food
and
organic
waste
framework
will
be
released
by
the
province
in
December.
Stewardship
ontario
has
started
consultations
with
municipalities
last
week.
They
will
also
be
holding
public
consultations
across
the
province.
A
draft
plan
is
intended
to
be
released
on
December
22nd.
A
final
plan
is
scheduled
to
be
released
in
fed
on
February
15th
and
city
staff,
intend
to
table
a
strategy
paper
in
q1
of
2018,
with
a
recommended
direction
on
recycles
recycling
and
organics,
and
thank
you.
That
concludes
the
presentation.
B
Thank
you
very
much
mr.
Wiley,
mr.
gnome.
As
you
see,
there's
a
lot
of
activity
that
has
been
going
on
all
this
time,
but
because
there'd
be
no
formal
occasion
to
come
before
this
committee
and
council
to
update
on
what
was
happening.
I
thought
it
was
valuable
to
take
this
opportunity
both
to
to
get
that
that
brief
presentation
to
let
people
know
of
the
amount
of
work.
B
That's
going
on
behind
the
scenes,
with
staff
involvement
in
the
provincial
legislation
in
the
working
groups
there
and
then
give
us,
as
committee
members,
the
opportunity
to
ask
questions
and,
of
course,
the
public
a
chance
to
to
present.
So
at
the
moment
where
we
will
go
to
two
presentations.
First
I
believe
the
moment
we
still
just
have
the
one
Duncan
Barry,
that's
asked
to
present.
Please
come
up.
B
E
E
Basically,
we
want
to
say
very
quickly
off
the
top
that
the
the
staff
report
confirms
that
the
data
we
used
is
accurate.
Their
sources
are
authoritative
and
the
conclusions
regarding
the
lifespan
of
trail
Road
are
in
fact
consistent
with
with
what
staff
have
argued,
and
we
do
different
only
really
on
the
issue
of
what
you
need
to
do
in
response
to
that
and
and
what
you
need
to
do
to
work
to
extend
the
life
of
trail.
E
Here's
the
the
graph
that
staff
report
has
from
the
missile
benchmarking
Network,
and
we
would
argue
that
an
actual
fact
this
graph
is
entirely
consistent
with
the
data
that
we
have
presented
in
our
report.
The
red
line
is
Ottawa,
but
basically
not
performing
at
the
level
we
should
compared
to
other
municipalities
in
Ontario
and
the
miserable
benchmarking
study
study
basically
says
exactly
exactly
the
same
thing.
So,
there's
no
no
difference
of
opinion
on
this
regard.
We
don't
believe
here's
another
way
of
looking
at
it.
E
E
That's
quoted
from
the
study
in
terms
of
reference
at
the
very
beginning,
the
staff
report
suggests
that
it
wasn't
designed
to
determine,
set
out
or
participation,
so
I'm,
not
too
sure
what
what
that
is.
Why
there's
a
difference
there,
but
the
point
basically
is
to
say
that
participation
or
waste
composition
are
closely
related.
E
If
you've
got
a
poor
rate
of
participation,
you've
probably
got
a
weak
level
of
waste
diversion
and
when
we
look
at
the
data
from
the
AET
study,
which
we
used
in
our
report,
the
the
yellow
line
is
the
the
green
bin
program
and
I
note
that
Gemma
Wylie
identified
clearly
the
green
bin
is
something
at
least
some
improvement,
and
this
graph
from
the
waste
composition
study
clearly
shows
that.
So
you
know
the
best
we're
doing
on
the
waste.
E
This
is
from
again
from
the
waste
composition
study
you
get
very
high
levels
of
diverted
or
material
composting,
material,
compostable,
material
and
recycling
mature
in
the
end,
the
waste,
because
the
people
are
participating,
whether
they
put
it,
they
put
it
in
the
garbage,
and
these
again
are
rates
which
really
flag
for
you
that
you've
got
a
problem
with
these
programs
life's
expectancy.
Again,
we
would
argue
that
our
report
is
entirely
consistent
with
the
the
staff
analysis
of
this.
E
The
projections
from
the
trail
Road
monitoring
and
operating
report,
which
talk
about
a
rate
of
extension
dependent
upon
diversion
to
2070,
is
entirely
consistent
with
what
we've
reported
on
here
and
here's.
The
analysis
we've
done.
The
blue
line
there,
which
gets
you
to
about
2070,
is
a
diversion
rate
of
65
percent.
So,
if
you
increase
our
rate,
which
is
right
now
in
2015,
was
42
percent.
If
we
go
from
45
to
65%,
we
basically
get
another
20
years
and
the
life
expectancy
of
trail
Road
and
the
bottom
line
is
really
at
the
moment.
E
More
waste
is
going
to
disposal
than
is
either
desirable
or
necessary,
and
our
analysis
shows
that
for
every
extra
1%
on
the
rate
of
waste
diversion,
you
get
one
extra
year
of
life
expectancy
at
railroad.
So
this
is
significant,
so
you
improve
45%
to
65%,
you
get
20
more
years
in
trail
road.
So
why
is
this
important?
And
what
do
we
need
to
do
to
work
to
improve
waste
diversion
they're,
clearly
going
to
be
environmental
and
political
challenges
with
finding
a
new
landfill?
E
If
and
when
we
get
to
that
point,
it
would
take
decade
or
more
at
least
I
would
I
would
project
the
replacement
for
Trail.
Road
could
cost
well
over
200
million
and,
in
fact,
will
be
maybe
very
difficult
or
impossible
to
locate
within
city
limits.
If
anybody's
got
a
who
location
within
ottawa,
they
think
we
can
put
an
expanded
trail
road
in
you
know.
Why?
Don't
you
let
us
know
the
fact
is:
that's
really
very
unlikely,
we'll
find
a
new
site,
so
we
need
a
husband,
the
resource
we
have.
E
The
provincial
changes
to
recycling
funding
that
stuff
has
talked
about
will
not
change
the
city's
responsibility
for
garbage
or
the
grain
bin
program,
and
in
fact
the
province
is
talking
about
banning
the
disposal
organics,
which
puts
more
pressure
on
upping
the
performance
of
the
green
moon
program.
There
will
be
challenges
associated
with
the
switchover
municipal
assets
contracts
and
and
remember,
there's
a
June
2018
election
coming
up
next
year.
So
heaven
only
knows
what
that
means
and
transitioning
is
going
to
take
some
time.
E
E
Thank
you
cos.
I
have
two
more
slides.
Modest
improvements
could
improve
the
diversion
rate,
and
we
have
a
fact
on
our
report
listed
about
twenty
ideas
which
we
think
are
modest.
We're
not
talking
about
big
big
numbers
and
big
dollars
here,
we're
talking
about
across-the-board,
improving
on
a
number
of
different
fronts,
the
sniffing
or
promise
of
the
green
bin,
which
staff
have
acknowledged
and
the
less
you
do
now.
The
closely
the
day
comes
when
Trail
Road
is
going
to
be
full.
So
here's
some
final
questions.
Why
not
improve
the
green
brim
program?
E
It's
not
part
of
the
recycling
discussions
that
the
Provost
is
initiating.
Why
continue
to
run
a
poor
program?
That's
not
following
best
practices
or
meeting
top
performance
standards.
If
industry
ultimately
takes
over
the
the
recycling
program,
as
in
fact
possible
and
I,
don't
have
any
particular
objection
to
that
idea.
Why
bequeath
a
poor
program
instead
of
a
well
operating
one,
that
a
city
can
encourage
the
industry
to
maintain?
E
B
C
Sir
Thank
You
mr.
chair
and
thank
you
for
your
presentation
and
all
the
work
and
research
that
you
and
your
team
have
done
and
for
shining
the
spotlight
on
this
matter.
I
certainly
agree
that
it's
so
backward
to
think
about
digging
a
big
hole
in
the
country
and
backing
trucks
up
and
dumping
your
load
and
then
covering
it
with
dirt.
That
is
what
they
did
centuries
ago
and
for
us
even
to
contemplate
that
this
is
a
possibility.
C
Have
you
been
able
to
look
at
the
determinants
that
have
proved
to
be
successful
in
those
municipalities?
What
are
they
doing?
Well,
that
we
are
not
doing
well,
and
maybe
we
don't
need
to
focus
too
much
on
the
folks
who
are
not
performing
well,
but
maybe
there
are
some
very
obvious
things
that
they're
not
doing.
That.
Would
explain
why
their
diversion
rates
are
so
low.
Thank.
E
You
excuse
me
Thunder
Bay
in
London,
don't
have
green
bin
programs,
which
explains
one
of
the
reasons
why
they're
low
on
the
totem
pole,
most
of
the
other
municipalities,
are
doing
a
broad-brush
of
activities
that
focus
on
a
number
of
things.
They
certainly
spend
way
more
money
on
promotion
than
Ottawa
does
historically.
Auto
has
spent
less
than
50
cents
per
household
per
year.
I'm
pleased
to
see
that
this
year
looks
like
it's
going
to
be.
E
350
thousand
that's
doubled
why
it
was
a
year
before
and
that
level
of
promotion
and
education
is
easily
spent
by
other
municipalities
that,
in
fact,
in
fact,
spending
something
in
the
order
of
$1.00
per
household
and
up
to
a
dollar.
Fifty
per
household
spending
on
programs
there's
a
lot
bigger
effort
put
into
focusing
on
multi
residential
high-rise
buildings,
for
example.
E
Yesterday
there
was
a
story
in
the
Toronto
Star,
when
City
of
Toronto
is
doing
an
experiment
with
using
garbage
chutes
and
old
buildings
for
organics
and
asking
residents
to
take
their
recyclables
and
their
garbage
by
hand
down
to
the
bin
in
the
basement.
Markham,
for
example,
has
put
a
lot
of
focus
on
textiles.
E
They
have
a
neat
little
program
if
you're
a
senior-
and
you
don't
participate
in
the
program,
because
you
can't
lug
your
blue
box
to
the
curb
you
can
register
with
the
city
that
the
driver
and
the
truck
haul
will
take
their
material
funded
from
the
port.
Put
it
in
a
truck
put
the
green
bin
put
the
put
the
bin
bin
back.
So
there's
a
multiplicity
of
things
and
we've
listed
about
21
of
the
big
things
which
is
done
in
some
communities
is
clear
bags.
E
That's
a
major
change
is
something
we're
suggesting
the
city
needs
to
look
at
when
it
comes
around
to
this,
ultimately,
in
terms
of
garbage,
because
that
does
make
an
impact.
When
I
talk
to
somebody
at
city
of
Markham,
they
said
when
we
put
green
when
we
put
clear
bags
in
10,000,
tons
disappeared
and
it
didn't
end
up
in
Brampton
as
far
as
we
know.
So
there
are
lots
of
things
it's
a
long
list,
but
there's
no
one
big
silver
bullet
on
this
as
a
multiplicity
of
options
which
will
need
to
be
approached.
F
Thank
You,
chair,
I,
will
say
first
off
I
was
very
pleased
to
provide
some
support
to
the
production
of
this
report
and
I
think
it's
engendered
a
good
conversation
around
this
table
and
around
the
city.
So
thank
you
for
your
efforts
there
and
thank
you
for
letting
me
participate
in
that
I
do
have
one
question
for
staff
before
I
get
back
to
the
delegation
really
quick.
One
of
the
the
top
line
items
out
of
Waste
Watch
Ottawa's
report
was
1%
increase
equals
one
year
extra
life
does
staff
agree
with
that?
Is
that
the
math.
F
I
mean
it's:
it's
a
nice
easy
way
to
talk
to
residents
where
we
are
coming
into
an
election,
and
it's
an
easy
stat
to
understand.
If
we
can
increase
that
rate
by
1%
extra
we
get
one
more
year,
I
think
that's
a
clear
and
compelling
message
and
clear
and
compelling
messages
are
a
part
of
what
we're
talking
about
today.
Trying
to
get
residents
to
put
the
right
thing
in
the
right
bin
is
critical.
F
Staff
showed
us
some
metrics
around.
You
know
how
many
people
have
seen
a
piece
of
digital
collateral
and
I'm
not
sure
that
people
having
seen
a
piece
of
digital
collateral
is
translating
into
changed.
Behavior.
You
have
about
24
recommendations
in
here
a
couple
of
dozen
recommendations.
If
we
were
to
implement
all
of
them
Duncan.
How
much
do
you
think
that
would
cost
and
by
how
much
would
it
increase
diversion.
E
They
don't
have
an
answer,
but
we're
not
talking
a
big
big
money
here.
I
think
if
we
were
to
spend
the
kind
of
money
that's
being
spent
in
other
municipalities
here,
I
just
I,
don't
see
any
reason
why
Ottawa
shouldn't
be
expending
the
same
level
of
funds
that
are
being
paid.
You
know
to
divert
these
materials
that
Toronto
Hamilton,
Durham
New
York
are
all
spending,
but
no,
we
have
not
costed
this
out.
The
one
area
where
we
did
look
at
cost
was
on
promotion
and
education,
and
that's
I.
Don't
have
a
slide
for
that
here.
E
It's
in
our
report.
It's
clearly
an
area
where
the
city
has
really
underperformed
compared
to
everybody
else.
I
think
we
are
pretty
much
on
the
bottom
of
what
we
spent
over
the
last
10
years
on
this
issue
and
keeping
promotion
going
and
ongoing,
and
that
outreach
of
this
isn't
something
you
do
once
so.
Thank
you
just
suggested.
This
is
an
ongoing
effort
and
you
need
to
be
spending
that
kind
of
350.
You
know
$400,000
kind
of
amount
of
money
annually
to
keep
these
programs
back.
I
know
we
haven't
costed,
it
so.
F
E
We
need
to
work
on
high-rise
buildings
and
high-density
properties
for
sure
and
make
that
easier,
and
this
is
where,
as
I
said,
the
Toronto
example
is
something
which
is
worth
watching
and
it's
experiment.
They're
doing
clearbags
would
help
frankly
in
all
of
this,
and
you
know
maybe
considering
that
the
kind
of
liners
and
plastic
bags
as
far
as
I
know,
there's
really
no
particular
problem
at
a
composting
plant
separating
organics
from
a
plastic
bag
that
might
have
gone
into
a
green
bin.
E
F
D
Now
chair,
we
do
currently,
as
we
know,
our
organics
are
going
to
argue
world
under
the
collection
contract.
Currently
there
is
a
provision
to
include
plastics
within
the
organics
program
and
that's
one
of
the
things
we're
looking
at
moving
forward
and,
as
I
said,
we'll
be
tabling
something
cue,
1
2018
on
the
strategy,
both
on
moving
to
producer
responsibility,
transitioning,
to
produce
a
responsibility
and
on
the
organics
program
you.
F
D
A
On
the
compostable
plastics,
I
really
want
to
find
out
what
the
truth
is
on
this.
So
when
you
come
back
with
your
recommendation
on
that,
I
also
want
you
to
come
back
with
the
full
summary
of
all
the
recommendations
you
brought
to
us
recommending
against
it
when
we
hit
last.
Have
this
to
be
because
I
want
to
find
out
which
of
them
is
true.
A
D
B
B
Leave
I
just
do
I,
do
want
to
note
the
work
that
you
and
Brian
and
Bill
and
and
others
of
students
have
done
on
this
I
certainly
didn't
see
it
as
a
confrontational
approach.
I
know
you
never
intended
it
to
be.
In
fact,
I
asked
that
it
be
brought
to
committee
here
that
this
issue
be
brought
to
committee,
not
as
a
defense
against
your
report,
but
rather
a
timely
opportunity
to
you
raise
some
important
issues.
The
questions
were
out
there.
B
B
C
D
D
We
do
have
realities
in
place
in
terms
of
contracts
that
stop
us
from
doing
certain
things.
We
know,
there's
a
transition
to
full
producer
responsibility,
I
think
we
right
now
we're
in
a
period
of
shifting
gears,
we've
an
ensign
and
I
think
as
I
demonstrated
in
the
three
slides
of
the
education
and
promotion
that
we've
conducted
this
year,
that
we've
got
a
fairly
full-court
press
on
that
we
may
differ
on
whether
you
spend
on
traditional
advertising
or
whether
you
leverage
social
media
but
I,
think
we've
got
a
very
robust
promotion,
education
program.
C
I'll
answer
my
own
question:
I
think
we
can
do
a
lot
more
than
what
the
city
is
doing
now.
Do
you
believe
that
you
understand
why
people
who
choose
not
to
recycle
or
use
the
green
bin
are
making
those
choices?
Do
you
have
that
type
of
intelligence
from
our
residents?
Who
choose
not
to
use
that
why
that
is
the
case,
so
you
can
target
and
identify
the
issues
that
they
raise.
As
for
reasons
to
ensure
that
we
can
have
a
greater
uptake
share.
D
We
do
understand
why
residents
don't
participate
and
I
will
say
our
curbside
bloom
black
black
box
program.
Participation
is
very
good.
Our
green
bin
Pro
program
participation
is
good.
Considering
it's
a
non-plastic
program
and
many
of
the
GTA
programs
that
were
cited
in
the
slides
are
plastic
programs.
So
the
yuck
factor
that
mr.
brewery
spoke
about,
isn't
there
in
the
GTA.
The
other
thing
I'll
highlight
is
in
Ottawa
we
have
a
full
collection
of
multi
residential
buildings.
D
Many
municipalities
do
not
provide
garbage
recycling
or
green
bin
collection
in
multi
residential
buildings
that
does
Toronto,
with
the
exception
of
some
of
the
American
residential
buildings.
That
does
represent
a
logistics
issue
for
us,
especially
for
the
green
bin
programs,
where
we
recognize
we're
not
getting
a
lot
of
uptake
in
green
bin
and
Multi
res
working
with
property
managers
working
with
residents.
The
fact
that
it's
just
a
purely
logistics
thing
you
have
to
purge
organics
down,
you
have
to
put
them
in
a
bin.
D
C
Think
that
if
the
city
knows
why
people
are
not
recycling
or
using
the
green
bin,
that
is
probably
the
most
effective
information
that
you
have,
because
you
can.
You
can
tackle
those
specific
reasons
and
I'd
like
for
this
committee,
to
have
those
reasons
articulated
for
us
I'd
like
you
to
share
those
reasons
with
us.
C
G
It's
not
a
law,
but
we
do
have
a
bylaw
here
in
Ottawa
that
requires
any
apartment,
building
that
receives
City
of
Ottawa
waste
collection
that
they
have
to
have
a
recycling
program
so
but
most
municipalities
across
Ontario
consider
multi
residential
units
to
be
I,
CNI,
industrial,
commercial
and
institutional,
so
they're
not
included
in
their
residential
programs.
So
it's
always
unique
in
that
virtually
all
apartment
buildings
in
this
city
are
under
the
residential
program.
They.
C
G
C
Okay,
so
that
should
definitely
be
an
immediate
focus
for
our
staff
is
I,
mean
I,
have
residents
who
live
in
multi-unit
dwellings?
Who
complain
to
me
that
there's
no
green
bin,
no
e-waste
being
collected
I
go
back
to
my
former
department
in
the
federal
government,
but
once
a
month
to
meet
colleagues
and
there's
no
there's
recycling
in
the
cafeteria
there's
no
place
for
food
scraps.
You
just
multiply
that
of
how
many
departments
there
are
office
buildings
that
is
not
being
collected,
it
should
be
forced.
There
should
be
bylaws
in
this
city.
C
That
says
you
must
be
recycling.
This
should
not
be
an
option
and
I'm
not
sure
why
it
remains
in
2017
to
be
an
option.
Why
why
these
entities
are
not
collecting
recyclables
and
collecting
food
scraps?
Anything
that
can
be
diverted
should
be
enshrined
in
by
law.
So
has
that
seriously
been
considered,
and
why
have
we
not
moved
in
that
direction?
Chair.
D
Just
a
couple
points
to
clarify
all
the
apartment:
Maltese
of
our
sorry
multi
residential
buildings,
that
we
do
provide
garbage
pickup
for
do
have
black
Vox
programs
so
that
programs
in
place
as
I
mentioned
earlier.
We
are
struggling
with
green
bin
implementation
and
again
it's
around
the
yuck
factor
around
logistics
on
the
ICN
I
side.
That's
not
our
jurisdiction
and
ideas,
but
I
do
think.
The
provincial
legislation
will
change
the
will
change
the
diversion
programs
in
I
in
Drive.
The
diversion
programs
in
the
ICN
I
affect
sector
through
the
bands.
C
So,
just
so
I'm
clear
after
today's
committee
meeting.
What
are
you
coming
back
to
this
committee
with
councillor
Shirley's
asked
for
some
information
I'd
like
to
know
the
reasons
why
people
choose
not
to
recycle
or
use
the
green
bins?
What
what
is
going
to
be
produced
after
today's
meeting
mr.
chair?
Do
you
know
or
can
staff
clarify.
D
Chair
the
intention
is
in
as
I
mentioned
in
q1
of
2018,
we'll
come
back
with
a
strategy
that
covers
both
the
transition
to
producer
responsibility
with
a
recommendation
and
what
that
will
mean
for
the
city
and
a
strategy
on
organic
waste.
If
there
are
any
directions.
That
committee
would
like
to
give
us
a
prior
to
that,
we'd
be
happy
to
take
them.
So.
C
I
mean
this
doesn't
have
to
be
part
of
the
report,
but,
as
I
said
today
and
I
can
get
before,
q1
that
would
be
appreciated.
Are
the
reasons
why
folks
don't
recycle
I
think
there
are
ways
that
either
through
the
upcoming
budget,
or
rather
initiatives
this
committee
that
we
can
can
address
those
sooner
rather
than
later?
Certainly
what
I'm
interested
in.
But
if
that's
at
your
fingertips-
and
you
can
just
release
it
through
this
committee,
then
that
would
be
appreciated.
C
A
Counsel,
Kelly
Thank
You
mr.
chair
I,
think
part
of
the
participation
rate
is
determined
by
our
communication
approach
and
I
know
when
you're
trying
to
communicate
a
message
and
trying
to
get
participation.
If
you
really
believe
in
something
there's
a
temptation
to
try
to
make
everyone
else
believe
it
too,
even
though
that
may
not
actually
be
the
best
way
to
get
to
your
goal.
So
I
think
we
need
to
determine
whether
it
is
our
best
is
our
goal
to
get
more
people
to
participate
or
to
get
them
to
believe
in
their
reasons
for
participating.
A
Because
if
you
look
at
bandwagon
communication
principles,
you
discover
that
you're
much
it's
much
easier
to
get
people
to
participate
in
something
like
the
green,
then
quote,
because
everyone
else
is
doing
it
than
it
is
to
try
to
convince
some
of
the
reasons
when
we
rolled
out
blue
box
and
black
box.
First
of
all,
we
didn't
announce
that
they
were
compulsory,
but,
secondly,
the
emphasis
was
on
the
fact
that
everyone
else
more
and
more
each
week,
more
people
were
using
blue
box
and
black
box.
A
The
approach
with
green,
then
for
most
of
its
life,
has
been
to
try
to
convince
people
of
the
reason
for
using
it
instead
of
using
general
communication
principle
of
bandwagon
communications.
That
seems
to
work
as
well
as
just
about
any
other
approach,
so
I
think.
Once
you
get
rid
of
the
the
impediments
to
usage
that
counselor
brockington
talked
about,
then
it
may
be.
A
The
quickest
way
to
get
people
to
use
grading
then,
is
just
convince
them
more
and
more
of
their
neighbors
are
using
it
because
most
people
never
figured
out
why
they
were
using
blue
box
or
black
box.
They
just
knew
everyone
else
was,
and
that
was
the
reason
for
doing
it.
So
what
type
of
of
examination
are
you
going
to
give
to
simple
bandwagon
communications.
G
So
chair,
each
campaign
that
we
do
does
have
individual
communications
objectives
and
they
do
focus
on
the
usage
of
the
green
bin
in
addition
to
the
proper
usage
of
the
green
bin.
So
we
can
definitely
take
that
into
consideration
moving
forward.
However,
we
do
focus
on
the
usage
of
the
green
bin,
not
on
the
belief.
I
can
assure
you
that
all.
A
D
H
H
I
just
want
to
come
back
to
the
multi-residential,
because
obviously
I
have
guests,
probably
maybe
not
the
majority,
but
half
of
my
ward
is
likely
in
that
multi
residential
dwellings.
So
when
you
talk
about
the
17%
diversion
rate,
that
is
all
three
combined
blue
black
and
green
bin.
Is
that
correct.
G
Chair,
it's
actually
only
the
blue
and
black
box
component,
because
the
green
bins
there
are
approximately
280
multi
residential
buildings
in
this
city
that
have
the
green
bin
program,
but
it
is
collected
with
the
curbside
trucks.
So
we
don't
actually
count
that
tonnage.
We
have
no
mechanism
for
counting
that
tonnage
towards
the
diversion
rate
in
those
buildings.
H
So
that's
very
low
for
blue
and
black
box.
There's
really
no
reason
for
it
to
be
that
low,
so
I
look
forward
to
the
reporting
back
on
how
we
can
increase
that
I.
Just
wonder
because,
as
you
mentioned
odd
wise,
if
not
the
only
one
of
the
few
municipalities
that
assumes
that
responsibility,
others
leave
it
as
I
see
and
I
diversion.
Is
that
correct,
you're,
correct?
Okay?
So
do
you
know
in
other
municipalities
what
the
diversion
rate
is
in
multi
residential
buildings?
Although
it's
not
their
responsibility,
it's
I
see
and
I.
G
Yeah,
unfortunately,
most
of
them
are
I,
see
and
I,
and
so
there
is
no
tonnage
numbers
and
for
those
you
know
they
don't
have
to
report
out.
So
municipality
is
like
Toronto.
They
have
some
buildings
on
the
blue
and
black
box
programs,
but
it's
not
across
the
city.
So
it's
you
know.
It's
cherry
picked
through
the
city,
basically
we're
the
only
municipality
in
Ontario
that
provides
that
service
to
every
building.
So.
H
A
H
I'll
leave
it
at
that
I.
Just
you
know,
I
want
to
echo
some
of
the
the
concerns
today
from
the
chair
and
some
of
my
colleagues
I
think
that
you
know
I
realize
that
the
province
is
moving
to
a
you
know,
a
new
system
that
will
put
more
onus
on
the
producer
and-
and
that
needs
to
happen,
obviously,
but
I
think
that
you
know
as
a
municipality,
we
do
have
some
24
recommendations
here
they
are
low
cost,
especially
if
we
consider
what
the
cost
will
be.
H
We
have
to
get
serious
as
as
a
municipality,
we're
a
large
municipality
and
I
am
I
will
be
looking
forward
to
what
staff
can
bring
back
that
on
some
of
the
recommendations
here
today
in
front
of
us
that
that
will
have
an
impact
going
forward
and
understanding
that
we
are
going
to
transition
into
a
new
system
provincially.
But
some
of
these
some
of
these
recommendations
will
happen
regardless.
So
I
do
look
forward
to
that
and
we'll
be
watching
very
carefully.
Thank
you.
A
I
Thank
You
chair
and
thanks
to
stop
for
the
presentation,
one
of
the
main
issues
I
hear
from
residents
about
who
don't
use
the
green
bin,
as
usually
other
than
philosophical,
is
the
yuck
factor
that
I
think
was
referenced
a
bit
earlier.
So
I'm
wondering
there's.
This
is
a
good
opportunity
to
refresh
the
strategy
or
the
communications
on
how
to
use
the
green
bin,
perhaps
and
also
down
the
road
in
the
future.
I
When
we
do
renegotiate,
if
there's
things
that
we
can
do
in
order
to
improve
that
yuck
factor,
because
a
lot
of
residents
do
raise
that
at
the
door,
that's
one
of
the
reasons
I
hear
is
that
they
don't
use
agreement
for
that,
and
you
know
we
had
the
maggots
and
some
of
the
stories
early
on
in
the
roll
roll
out
a
few
years
back.
So
is
that
something
that
we
can
do
within
that
three
hundred
fifty
thousand
dollars?
Or
is
that
something
that's
already
been
spent
and
done
in
terms
of
a
refresh?
D
Ensure
we
definitely
can
provide
tips
on
how
to
use
the
green
bin
as
the
program
sits
today,
and
we
do
do
that
ongoing
in
terms
of
looking
forward
to
refreshing
the
strategy.
That's
something
that
we're
going
to
have
to
deal
with.
The
current,
unfortunately
have
a
current
contract.
So
we
have
to
work
within
the
confines
of
that
contract
and
we
hope
to
have
an
answer
to
that
in
q1
of
2018
and.
I
In
terms
of
the
we
heard
a
lot
about
the
high
rise
rates
and
and
how
low
they
are
under
20%
and
I
know,
this
is
not
new,
because
this
has
come
up
in
the
past
as
well,
and
we
said
we
want
this
to
be
a
focus
and
we
want
to
go
in
and
to
reach
out
to
those
landlords
and
to
the
multi-residential.
So
what
what
have
we
been
doing
since
that
last
conversation?
And
why
hasn't
it
been
as
successful
as
we
had
hoped.
G
There
has
been
a
communications
campaign
where
the
you've
seen
the
image
and
they
in
the
presentation
where
the
blue
bag
was
introduced.
So
it
was
an
effort
to
try
and
make
it
easier
for
for
residents.
So,
in
terms
of
communications,
there
has
been
a
concerted
effort
on
the
multi
Res
that
that
will
continue
to
demonstrate
how
to
make
it
easier,
but.
I
In
terms
of
doing
one
on
one
say
with
various
landlords
or
major
landlords
in
the
city,
have
we
been
doing
that
outreach
because
I
remember
this
came
up
last
year
or
whenever
we
had
this
conversation,
and
we
knew
there
was
a
problem
with
the
multi
units
and
we
said
we're
going
to
try
to
go
in
and
do
some
outreach
and
that
sort
of
thing
not
just
communications
but
more
one-on-one
with
those
landlords.
So
have
we
been
doing
that
and
what
has
the
response
been?
Are
we
not
getting
a
good
response
or.
G
Yes
chair,
we
have
developed
a
program
where
we
reach
out
to
the
property
managers,
so
we
have
an
updated
package
that
each
property
manager
gets.
That
explains
exactly
how
the
program
works,
because
really
they
are
the
key
to
the
success
in
the
program.
We
have
outreach
staff
and
waste
inspectors
that
will
go
directly
and
speak
with
the
property
managers
to
address
any
concerns
or
issues.
So
we
work
directly
one-on-one
because
each
building
is
unique
and
has
unique
problems,
so
we
troubleshoot
with
them
directly
to
try
and
enhance
the
program
and.
I
G
I
D
Chair
the
the
know,
mister
brewery
said
that
the
numbers
are
consistent
with
what
we
presented
our
memo,
but
I
think
it's
important
to
make
the
distinction
that
the
numbers
that
way
swatch
took
from
the
resource,
productivity
and
Recovery
Authority
is
really
about
funding
programs.
The
numbers
in
our
be
is
about
diverting
waste
and
the
distinction
is
the
producers
pay
for
only
the
packaging
that
they
put
in
the
waste
stream?
So,
for
instance,
we
collect
in
hardcover
books
in
our
program
and
we
divert
them,
but
they
don't
produce,
they
don't
pay
for
that.
D
So
that's
not
in
those
numbers.
We
do
some
scrap
metal,
picking
off
the
lines
at
the
Murph
that
they
don't
pay
for
that
and
that's
not
in
the
numbers.
So
that's
why
staff
would
prefer
to
use
the
Amba
numbers
versus
these
numbers,
which
are
specifically
for
funding
the
programs
and
only
for
those
materials
that
are
eligible
to
be
funded.
Okay,.
I
B
G
F
My
my
urgent
and
bad
miss
rather
nyah
and
Marilyn,
spoke
about
this
some
time
ago.
There's
an
opportunity
to
loop
residents
into
creating
materials
forests
as
well.
When
the
green
bin
program
was
first
launched.
I
remember,
there
was
a
youngster
who
had
designed
a
kitchen
liner
newspaper
and
that
went
viral
people
were
like.
Oh
that's,
a
that's
a
great
way
for
me
to
minimize
some
of
the
mess
on
my
countertop
is
by
lining
my
bin.
F
There
are
other,
probably
tips
and
tricks
that
residents
have
have
found
over
the
past
few
years
to
minimize
some
of
that
yuck
factor
and
and
trying
to
loop
residents
in
to
create
some
of
that
collateral
could
be
more
compelling
than
the
current
message,
which
forgive
me
if
it's
inaccurate
but
sounds
like
this
is
what
goes
in
what
bin,
and
that
is
the
extent
of
at
least
what
I'm
seen
in
social
media
and
in
the
communications
that
are
coming
out
of
the
cities,
so
an
encouragement
for
you
there.
Another
question
and
I
will
raise
it.
F
Every
time
we
talk
about
diversion
is
the
backyard
composting.
It's.
It
has
dropped
off
the
radar
at
the
city
when
I
read
the
waste
Explorer.
The
only
choice
for
my
apple
corer
is
to
put
that
into
the
green
bin.
If
our
ultimate
goal
is
to
prevent
materials
from
going
into
the
landfill
backyard
composting
is,
is
cheaper,
it
is
cleaner
and
residents
wind
up
with
with
black/gold
product
at
the
end
of
it.
Why
do
we
not
talk
about
backyard
composting
anymore.
G
B
G
F
When
I
look
at,
for
example,
the
waste
Explorer,
there's
really
no
stream
for
the
backyard
composter
I
know
erase
this
at
the
beginning
of
the
the
term
of
council.
We're
talking
about
diversion
again
and
weed
again
strongly
urge
our
staff
to
make
sure
that
residents
know
what
can
go
in
their
backyard
compost
when
they're,
taking
a
look
at
their
choices
for
how
to
how
to
deal
with
the
various
types
of
ways
that
they
produce
their
immature.
B
Thank
you,
I
have
a
few
questions
myself
and
then
we'll
have
some
closing
remarks
on
this
issue.
I'm.
Interestingly,
just
on
the
backyard
composter
was
certainly
my
experience
that,
despite
a
lot
of
commitment
to
doing
it,
it
was
actually
much
harder
to
successfully
do
to
actually
get
your
materials
to
compost.
You
needed
a
sunny
location,
you
needed
the
right
mix
of
carbon
and
nitrogen
if
I'm
getting
my
chemistry
right
and
and
if
you
were
away
for
a
while,
it
would
cool
down
so
I
think
what
we
found
is
a
lot
of
residents
and
I'm
asking.
B
This
is
a
question.
If
you
can
confirm
that
a
lot
of
people
started
with
Goodwill,
a
ton
of
of
composters
went
out
there,
and
then
they
ended
up
becoming
solid
waste.
The
composter
themselves
5
10
years
later,
because
between
critters
eating
through
them
or
just
people,
realize
that
they
didn't
have
the
space
they
didn't
have
the
Sun.
They
didn't
have
the
right
materials
at
the
right
time.
It
was
harder
to
do
than
we
had
hoped.
Is
that
a
an
accurate
characterization
of
that
initiative.
G
B
You
know
you'd
rather
be
using
your
green
bin
for
that
most
months
of
the
year
they
really
think
should
be
seen
as
complementary.
The
the
recollect
online
tool
was
flashed
up
there
as
one
of
your
bullets.
I
think
that's
really
essential
to
highlight
and
maybe
use
better.
My
question
would
be
recollect
for
those
who
don't
immediately
know
what
I'm
talking
about
is
the
what
you
can
sign
up
for
and
you
get
on
whatever
device
you
want.
You
get
that
reminder
on
in
my
case,
Tuesday
just
after
6:00
p.m.
B
friendly
reminder,
here's
what
goes
out
tomorrow
or
a
friendly
reminder.
It
was
a
holiday
on
Monday,
so
it
doesn't
go
up.
Tomorrow
goes
out
a
day
later
and
often
messages
on
a
particular
topic,
and
what
is
the
take
up
of
that
tool?
We
have
any
sense
percentage,
number
raw
number
or
percentage
wise
of
eligible
addresses
who
have
signed
up
for
it.
G
B
B
B
The
question
of
why
some
don't
participate
is
really
important
and
we
have
all
kinds
of
I
suppose
anecdotal
knowledge
on
that
to
me
walking
down
the
street
on
my
way
home
or
on
the
morning
of
usually
on
the
way
home
after
the
pickup
has
happened,
tells
me
a
lot
and
before
anyone
thinks
that
the
chair
is
spying
and
noting
individual
addresses,
certainly
not
it's
more.
The
sense
of
Oh
someone
got
the
wrong
container
of.
You
know
that
you
know.
Why
has
why?
B
Is
this
still
full
and
not
picked
up
that
our
that
our
crews
not
do
the
job
Ono?
It's
the
wrong
color!
You
look
in
and
go.
Oh,
it's
a
mix
of
cans
and
paper
someone's,
not
understanding.
That's
you
know
in
a
in
a
in
a
neighborhood
with
a
large
campus,
you
know
rental
population
that
can
be
part
of
it.
You
know
it
can
be
students
who
don't
understand
or
maybe
aren't
sharing
their
duties
as
well
as
they're,
washing
their
dishes.
We've
all
been
there,
but
it's
not
just
students
by
any
means.
I
certainly
see.
B
So
you
get
a
sense
of
what
isn't
happening
what's
happening
wrong,
but
that's
really
anecdotal.
It's
not
scientific,
so
I
guess
more
than
a
question.
I
guess
this
has
already
been
asked.
I,
think
our
having
more
scientific,
I,
guess
data-driven
understanding
of
just
what
are
those
obstacles
to
two
people
and
some
of
them
aren't
easy
to
solve.
We
know
that
anyone
who's
got
having
a
challenge
making
enough
enough
money
and
working
two
jobs.
B
In
the
day
he
low
on
their
list
is
going
to
be
making
sure
they
get
the
right
bin
out
people
with
mental
health
issues,
people
with
physical
disabilities,
people
who
don't
have
place
to
store
those
are
all
going
to
be
challenges,
but
I
think
we
may
not
be
able
to
solve
all
of
those,
but
we
can
certainly
try
to.
Finally,
a
question
would
be
the
design
of
new
buildings.
Can
you
remind
me
what
the
rules
are
or
what
direction
are
our
review
staff
have
when
a
new
multi-residential
building
comes
in?
B
G
The
planning
department
several
years
ago
implemented
site
plan
guidance
documents
for
waste
collections.
So,
given
that
all
multi
residential
units
are
eligible
to
receive
city
service
in
order
for
them
to
receive
that
reservist,
they
have
to
comply
with
those
site
plan
guidance
documents.
So
in
those
documents
it
provides
adequate
allowances
for
bin
storage.
It
provides
for
easy
access
for
our
waste
collection
contractors
to
get
to
those
bins.
G
So
as
a
go
forward,
I
think
the
new
buildings
within
the
city
are
well
situated
to
to
have
you
know
adequate
space
for
green,
blue,
black
and
garbage
collection.
The
problem
is
the
older
buildings.
Some
of
them,
you
know,
definitely
predate
even
recycling
programs
and
especially
in
the
downtown
core,
there's
back
alleys.
They
don't
have
parking
garages
and
it's
really
hard
to
go
in
after
the
fact
and
make
space
for
additional
recycling
bins
in
in
areas
where
there's
just
no
area
for
them
to
put
those
bins.
G
B
I
get
that,
but
if
I
can
short,
then
it
is
mandatory
to
get
the
site
plan
approval
made.
Our
my
worry
is
that
that
might
sometimes
slip
inadvertently,
I
believe
the
approvals
for
Lansdowne,
for
example,
just
predated
that
process
so
I
know-
and
you
know
we
have
challenges
with
some
of
the
of
all
things.
B
Three
four-year
old
buildings
that
actually
were
not
designed
in
a
couple
of
cases
were
not
designed
with
the
adequate
storage
storage
space
for
people
and
the
incredible
amount
of
extra
work
and
money
that
goes
in
to
trying
to
service
that
sort
of
a
unit.
So
I
think
it's
really
essential
that
we
first
we
ensure
that
that's
rigorously
applied
that
people
don't
somehow
manage
to
get
building
approvals
site
plan
approval.
So
without
that
do
we
have
stats
on
that?
Do
we
know
if
there's
slippage
in
recent
buildings.
G
B
Thank
you.
Those
are
my
questions.
Are
there
any
other
said
further
questions?
Okay,
I
just
have
a
few.
Some
up
comments,
then,
obviously,
there's
plenty
of
room
for
improvement.
We
heard
that,
of
course,
from
from
waste
watch
Ottawa.
Those
of
us
here
on
the
committee
are
aware
of
that
and
I
know.
Our
staff
are
are
fully
aware
of
that
understanding
why
people
aren't
participating
seems
to
be
key
and
it
often
isn't
simple.
It's
not
just
ill-will.
It's.
B
You
know
a
range
of
reasons
that
we
do
need
to
understand
better,
there's
an
opportunity
to
use
that
that
recollect
tool
and,
above
all,
from
the
numbers,
the
stats
that
I
just
got
here
first
on
my
I,
had
asked
and
had
those
those
statistics
clearly
at
68,000.
Well,
that
sounds
great.
It's
my
quick
math
tells
me
it
was
barely
a
quarter
of
eligible
addresses
so
through
my
chair
here
today.
B
I
encourage
people
to
sign
up
for
the
recollect
tool,
but
certainly
to
our
staff,
to
look
at
communications
abilities
to
to
drive
interest
in
that,
and
we
as
counselors
with
our
columns,
for
example,
remind
people.
That's
a
very
of
all
things.
It's
a
very
useful
tool.
None
of
us
want
to
get
the
date
wrong
and
be
stuck
with
our
bi-weekly
garbage
for
another
two
weeks.
For
example,
our
strength
is,
our
weakness
is
something
I
would
would
put
out
put
out
there.
B
The
fact
that
the
City
of
Ottawa
is
is
the
only
or
one
of
the
very
few
cities
in
Ontario
that
does
offer
collection
services
to
our
multi
residential
buildings.
The
way
I
would
put
at
this
is
we've
expanded
the
denominator.
The
number
of
eligible
buildings
has
gotten
really
big,
but
we
are
slowly
chipping
away
at
the
numerator,
so
it
actually
brings
our
stats
down.
B
It
makes
us
look
worse
in
terms
of
the
percentage
of
participation,
whereas
actually
we're
trying
to
do
a
good
thing
by
making
the
service
available,
so
I
would
just
put
that
out
there,
and
we
need
to
keep
that
in
mind
when
we
look
at
the
numbers
that
our
percentage
participation
may
partly
be
a
factor
of
offering
it
now
to
new
people
who
are
hard
to
get
the
service.
The
service
to
I
do
want
to
thank
staff
who
it
was
asked.
B
How
harder
is
the
city
working
to
to
get
some
of
those
multi
residential
buildings
onto
the
program?
I've
had
the
pleasure
of
going
out
and
doing
a
couple
of
grip
and
grin
presentation
of
certificates
and
thanks
to
some
of
the
building
managers
who
have
done
an
excellent
job,
but
it
is
if
I'm
not
mistaken
one
building
at
a
time.
It's
a
personal
touch.
It's
helping
people
through
it.
It's
encouraging
it.
B
It's
not
as
if
we've
got
landlords
that
own
a
hundred
building,
saying,
thou
shalt
all
participate,
go
to
it,
I
think
it's
harder
and
slower
than
that.
So
I.
Thank
you
for
the
work,
but
encourage
you,
of
course,
to
to
keep
chipping
away
at
that
on,
avoiding
the
yuck
that
terms
used
enough.
But
that
really
is
clear
what
we
hear
from
so
many
people,
the
organics
gets
messy,
gets
messy
inside
your
building.
It
gets
messy
in
the
bin,
but
there
are
all
sorts
of
tips
for
doing
that.
B
Better
I've
got
tips
myself
on
how
I
do
it
better,
but
I'm
not
sure
every
residents
coming
to
me
to
ask
for
them,
which
I
guess
highlights
the
the
fact
that
city
has
produced
some
tips
and
we
have
ideas
of
sort
of
resident
to
resident.
How
can
we
do
better,
but
ultimately,
I
think
the
challenge
is
to
get
the
people
who
should
be
receiving
the
message
to
want
to
receive.
We
can't
make
someone
use
our
tools
and
I
guess
that's.
Where
focus
testing
is
being
raised,
we
can
do
a
better
job
there,
so
really
I'm.
B
Summing
summing
up
a
lot
of
what
I've
heard
and
and
and
some
of
those
ideas
and
again
in
closing
I.
Thank
everyone
for
for
having
this.
This
item
on
the
table
today,
I
think
there's
been
a
lot
of
useful
discussion
and
and
valuable
takeaways
from
it.
So
on
this
verbal
update,
then
don't
note
we
do.
We
receive
a
verbal
update
received.
B
C
C
So
first
question:
how
can
the
city
significantly
increase
the
collection
of
recyclables
in
city
parks
and,
secondly,
how
can
the
city
work
with
festivals
and
special
event,
organizers
to
ensure
recycling
facilities
are
available
on-site
and
that
packaging
used
for
food
is
environmentally
friendly,
ie,
not
styrofoam,
so
I'm
not
going
to
elaborate
at
this
point,
but
those
are
two
major
issues
that
are
an
issue
in
my
ward
and
I
would
like
to
staff.
Have
staff
comment
on
increasing
recycling
capabilities?
Thank
you.