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From YouTube: Transit Commission – October 19, 2016
Description
Transit Commission meeting – October 19, 2016 – Audio Stream
Agenda and background materials can be found at http://www.ottawa.ca/agendas.
C
Good
morning
and
Bonjour
a
tortoise,
it
gives
me
great
pleasure
to
begin
every
Transit
Commission
meeting
by
recognizing
IOC
transfer
employees,
commitment
and
courage
to
respond
with
immediate
action
to
those
in
distress
within
our
community.
The
trans
cute
program,
honors
employees,
who
are
responded
to
emergency
situations
with
compassion
and
kindness
that
kind
heartedness
and
also
reinforces
OC
Transpo
and
was
address,
was
continued
commitment
to
the
safety
and
security
of
our
customers
and
the
Greater
Ottawa
community.
C
The
program
transicare
long
homage
example
a
convenient
way
to
lockup
a
co-ed
Labonte
law
in
television
doesn't
stand
a
chance.
De
Pere.
The
program
aired
on
Fox
a
miasma
continued
OC
Transpo
on
various
security
in
a
security
they
do
say:
Kia,
insecure
community,
Ontario,
dot
or
trans
secure
response
to
a
variety
of
safety
and
security
issues,
and
because
of
the
exceptional
employees
of
rosie
transfer.
This
program
has
had
a
positive
impact
in
our
city.
C
So
without
further
ado
I
know,
y'all
will
enjoy
hearing
the
stories
of
OC
Transpo,
secure
transfer
recipients
for
the
months
of
July
and
August
of
this
year.
In
the
month
of
July,
there
were
twelve
fourteen
calls
for
assistance
from
the
trans
secured
program.
Once
one
story
in
particular
clearly
stands
out.
In
the
early
morning
of
July
seventh
bus
operator,
Philip
observed
an
elderly
woman
who
appeared
to
be
disoriented
and
lost
wearing
minimal
clothing
without
any
shoes
and
walking
alone.
C
He
immediately
circled
back
to
her
location
and
asked
if
she
required
assistance
only
to
discover
that
she
was
unable
to
communicate
with
him
at
all.
Philip
helped
the
women
onto
his
bus
provided
her
with
a
safe
shelter
and
placed
a
call
to
the
transit
operations
control
center
for
further
assistance.
He
continued
to
care,
take
care
of
the
woman
and
stayed
with
her
until
a
plea
that
the
police
arrived
and
her
identification
and
address,
or
confirmed
upon
returning.
C
The
woman
had
her
son
inform
police
that
his
mother
had
been
diagnosed
with
Alzheimer's
and
had
wandered
away
as
a
result
of
Philips,
keen
sense
of
observation
and
caring
nature.
The
identity
of
the
elderly
woman
in
need
was
made
and
she
was
quickly
helped
and
safely
returned
home
to
a
grateful
family
in
the
month
of
August.
C
There
are
a
total
of
10
trans
secure
calls
for
assistance
from
the
community
on
the
morning
of
the
8th
bus
operator,
Philip
was
travelling
down
Scott
Street
when
he
observed
a
young
boy
running
in
the
know
of
the
bus
lane
on
the
opposite
side
of
the
road.
No
us
and
his
vehicles
maneuver
to
to
move
around
him.
Philip
pulled
the
bus
over
informed
the
passengers
of
the
situation
and
instructed
them
to
stay
on
board
without
hesitation.
He
approached
the
boy
and
managed
to
get
him
safely
to
the
side
of
the
road.
C
The
boy
appeared
to
be
lost,
was
noticeably
frightened
and
had
no
shoes
and
could
not
communicate
at
this
point.
Philip
was
able
to
flag
down
another
bus
and
ask
the
the
other
operator
to
call
the
transit,
Control,
Centre
and
Ottawa
police.
He
then
carried
the
child
to
the
bus
shelter
where
he
and
other
passengers
consoled
him
as
they
waited
for
help
to
arrive
shortly
after
the
boy's
mother
arrived
and
boarded
the
bus.
In
a
panic,
she
explained
that
her
child
is
a
is
autistic
and
he.
C
C
Good
morning,
everyone
and
welcome
to
the
meeting
of
the
21st
of
September
we'll
begin
the
meeting
with
declarations
of
interest.
Are
there
any
declarations
seeing
none
and
we
have
a
confirmation
in
the
minutes
for
June
15
2016
and
the
special
meeting
of
June
27th
scary
excuse
me
and
I
apologize
I
was
looking
at
the
wrong
sheet,
but
for
September
21st,
the
minutes
of
September
21st.
Thank
you
very
much.
C
D
Thanks
John
Thank
You
mr.
chair,
this
report
is
about
the
way
forward
on
proceeding
with
the
retail
installations
in
Oh
train
stations
and
generally
in
translations
across
the
system.
The
report
recommends
a
system-wide
strategy
for
how
to
manage
retail,
whether
commercial
or
non-commercial,
use
in
stations,
and
we
would
apply
this
to
both
the
existing
in
the
future
retail
spaces.
Currently
we
have
retail
spaces
at
Bayshore,
Lincoln
fields
and
plasto,
allow
stations
and
with
the
opening
of
the
Confederation
line,
we
will,
in
addition,
have
retail
spaces
at
Tony's
pasture
reto,
Hoodman
and
Blair
stations.
D
Following
the
research
we
we
believe
that
the
uses
designated
for
the
retail
spaces
should
be
to
be
selected
to
meet
the
needs
of
customers
to
be
supported
by
the
market
in
in
a
particular
and
a
transit
environment
and
to
align
with
the
current
interests
and
policies
of
the
city.
So
we
looked
at
these
11
transit
agencies
across
North,
America,
10
of
which
do
have
retail.
D
In
their
rapid
transit
stations,
and
as
you
look
at
the
the
10
who
did
have
retail
operations
typically,
they
would
have
convenience
stores,
coffee
shops,
vending
machines
and
some
had
flower
shops
less-common
where
other
amenities
like
dry
cleaning,
some
virtual
stores
and
pop-up
shops
and
kiosks,
which
could
have
their
their
use
change.
Seasonally,
and
this
this
graph
shows
on
the
the
higher
bars
some
of
the
more
frequently
found
uses.
You
see:
high
use
of
convenience
stores,
coffee
shops,
newsstands,
ATMs,
vending
machines
and
towards
the
right.
D
We
looked
at
the
existing
retail
in
the
past
retail
at
OC
Transpo
stations,
and
we
looked
at
the
strengths
and
the
weaknesses
of
what
what
we
have
right
now
and
the
lessons
that
we've
learned
from
our
own
retail
operation.
Some
of
the
strengths
that
we
found
of
our
current
retail
our
past
retail,
has
been
that
having
more
human
presence
in
the
stations
helps
people
to
feel
more
safe.
D
There
is
an
amenity
there,
there's
some
where
the
customers,
and
also
our
staff
can
get
to
for
some
of
their
basic
food
needs
and
and
other
things
like
you
know,
if
someone
needs
a
an
aspirin
or
something
like
that,
we've
had
the
strength
of
having
long-term
tenants
and
we've
had
the
benefit
of
a
small
amount
of
revenue.
That's
come
in
from
these
operations,
some
of
the
weaknesses
of
our
own
past
operations.
D
D
So
here's
some
examples
of
looking
around
the
world
places
we
visited.
There
places
we've
seen
on
the
internet.
Here's
an
example
of
a
very
open
coffee
shop
and
bakery.
This
is
at
a
market
in
Copenhagen
that
just
just
behind
beside
one
of
their
downtown
rail
stations.
Here's
an
example
from
Toronto
of
a
coffee
shop
at
the
new
up,
Express
terminal
at
Union
Station
in
Toronto.
Here's
an
example
from
the
Toronto
Airport
of
it's
really
a
drug
store,
that's
in
a
vending
machine!
D
So
all
those
things
that
you
need,
while
you're
traveling
they're
there
and
you
just
slide
in
your
credit
card
or
pop
in
some
money
and
and
purchase
what
you
need.
Here's
an
example
from
London
of
a
cart.
We've
seen
lots
of
examples
of
how
pilots
are
kiosks
can
be
placed
in
open
areas.
Here's
an
example
from
San
Francisco
of
a
company
that
set
up
space
inside
the
rapid
transit
station.
D
It's
unbranded
here,
they've
just
branded
it
for
themselves,
but
it's
there
for
short-term
rental,
as
people
come
in
with
something
they
need
to
promote
for
a
short
term
that
can
be
somebody
local
who's.
Trying
to
get
a
business
started
that
could
be
a
big
company.
Who's
got
a
promotion
on
oh
wow
at
one
time
and
here's
an
example
again
from
Toronto
of
a
drug
store.
But
it's
just
a
poster
on
the
wall.
D
So
here
are
the
seven
core
principles
that
we're
recommending
the
report
to
generate
additional
station
activity.
That
puts
our
primary
idea
to
increase
use
of
transit,
to
increase
safety
within
the
stations
by
providing
convenient
on-site
amenities
for
customers,
employees
to
meet
the
needs
of
customers,
but
on,
but
as
they're
supported
by
the
market.
You
know
we
won't
be
able
to
get
a
company
in
if
they
can't
if
they
can't
run
a
successful
business.
D
The
for
impact
assessment
criteria
that
we're
recommending
our
safety
and
security
to
make
sure
that
the
design
and
the
installation
meets
or
exceeds
the
crime
prevention
through
environmental
design
principles
to
make
sure
that
the
the
queuing
it
doesn't
doesn't
affect
passenger
flow
or
redirects
how
those
queues
occur
that
there's
no
impact
on
daily
transit
operations.
For
instance,
we
can't
have
big
trucks
delivering
during
rush
hours
on
on
bus
roadways
and
that
and
the
tenants
take
care
of
their
own
maintenance
and
take
care
of
getting
their
waste
out
of
the
station.
D
So
we
put
these
together
into
design
and
development
standards
that
we
would
establish
and
of
the
tenants
would
have
to
agree
to
as
they
both
design
and
operate
their
facility,
and
we
would
do
they
would
create
those
in
cooperation
with
a
retail
management
company
which
we
propose
to
hire.
We
recommend
this
because
we
found
that,
as
we
looked
across,
North
America
over
half
of
the
agencies
have
hired
an
external
form
firm
to
manage
the
retail
space
hired
specialists
and
of
those
who
are
doing
it
internally.
D
Most
of
the
staff
just
told
us,
they'd
really
have
preferred
it
if
they
had
sent
it
over
to
an
external
company
rather
than
trying
to
do
it
themselves.
For
us,
our
staffs
expertise
is
in
transit,
transit
operations
and
transit
customer
service,
not
in
retail
management
and
hiring
a
management
company.
That
would
give
us
a
resource
with
the
expertise
to
mark
at
least
negotiate
and
provide
the
ongoing
management
of
the
spaces.
E
You
busy
Thank
You
mr.
Scrimgeour,
for
the
presentation.
Can
you
it's
a
little
bit
principle
number,
seven,
that
it
doesn't
cost
the
city
anything
or
there's
a
little
bit
of
revenue?
What
is
the
economic
model
for
this
in
I'm
surprised
by
that
I
thought
it
would
be
retail
space
that
would
fetch
a
good
dollar.
E
D
Chair
I'd
say
we
can,
we
can
hope
for,
but
I
think
it
would
be
unwise
of
us
to
expect
it
or
to
even
worse
to
require
it.
Some
of
the
transit
systems
make
quite
a
bit
of
money.
Montreal
makes
millions
of
dollars
from
renting
their
space
here
in
Ottawa
and
and
our
experience
may
change
as
we
go
into
newer
stations
built
to
a
higher
architectural
standard
with
a
rail
service.
But
our
experience
here
has
been
that.
D
The
companies
will
not
bid
a
lot
of
money
to
to
run
a
business,
though
they're
restricted
by
who's
going
to
be
there.
It's
really
transit
customers
only.
They
don't
have
a
lot
of
walk
in
Drive
and
traffic
that
restricts
the
number
of
hours.
They've
got
a
space
limitation
on
what
they
can
sell.
So
over
the
years
back,
when
we
had
excuse
me
back
when
we
had
all
of
our
retail
spaces
working,
we
were
bringing
in
about
$75,000
a
year
in
lease
revenue,
not
very
much
at
all.
D
We
think
it's
for
the
future.
It's
important
to
have
those
amenities
there
and
it's
more
important
to
have
those
amenities
there
to
provide
the
the
additional
safety,
the
additional
security
eyes
on
in
the
station
and
the
additional
amenities
that
allow
people
to
do
something
on
the
way
so
that
it
reduces
their
barrier
against
using
transit.
So
our
recommendation
is
that
it's
more
important
to
have
things
there
than
to
expect
to
to
bring
in
revenue
from
it.
Having
said
that,
we
do
want
them
to
do
more
than
just
break.
D
E
D
Was
two
models,
one
oil
and
variations
on
the
per
second,
the
two
models
were
established
in
charge
of
base,
rent
or
establish
a
base
rent
and
then
collect
a
percentage
of
gross
sales
or
a
percentage
of
profit.
The
advice
from
those
transit
agencies
is
stick
to
the
lease
lease
the
space.
Let
the
people
do.
What
they
need
to
do
gives
them
the
most
encouragement
to
do
well
and
also
reduces
the
cost
on
the
transit
agency
to
get
in
there
and
audit
their
books
need
to
see
what
is
the
proportion
of
gross
sales?
D
D
E
D
Well,
these
are
the
four
stations
for
which
space
was
required
to
be
included
when
the
design
criteria
were
set
for
the
design
by
RPG
of
the
stations,
so
those
stations
have
space
available,
have
the
ideas
of
where
utilities
would
be,
provided.
You
know
water
and
and
telecommunications
electricity.
In
addition
to
that,
we've
also
found
a
number
of
spaces
which
might
be
possible
in
some
of
the
other
stations
for
flatter
facilities.
D
You
saw
some
of
the
examples
there
of
things
that
are
just
up
against
the
wall,
rather
than
being
a
full
convenience
store
or
coffee
shop,
and
now
that
we
know
more
about
the
the
pedestrian
or
the
passenger
flow
through
the
stations
we
know
where
some
of
the
quieter
corners
will
be.
So
we
will
engage
through
this
retail
management
company
to
see
whether
we
can
do
more
have
more
stations,
but
these
are
the
four
that
were
designated
in
the
original
design
for
the
Confederation
line
and
just.
E
D
It's
the
experience.
Other
cities
is
as
a
mixture,
mostly
they
are,
and
our
experience
here
and
experience
in
other
cities
has
been
regional
companies
rather
than
purely
local,
rather
than
totally
national
regional
companies.
People
who
have
a
you
know
a
bit
of
a
infrastructure
supply
shops,
so
they're,
not
opening
a
one-off
there's
also
been
examples
where
it's
a
it's.
A
single
person,
operation
and
they've
gone
in
the
rain
to
the
space
and
they've
run
it
completely
on
their
own.
So
it's
a
mixture.
D
We
certainly
be
where
those
where
there's
equal
things
to
consider
on
both
sides
we'd
be
looking
at
things
that
support
Ottawa
the
sense
of
place,
a
sense
of
being
in
Ottawa.
You
look
at
the
example
of
there's
a
souvenir
shop
or
store,
and
also
in
the
up
Express
Terminal
in
Union
Station,
which
is
very,
very
Toronto
and
Ontario
focused
to
try
to
support
the
the
image
they
have
of
the
of
the
up
Express
service
and
we'll
also
be
following
the
term
council
priorities
on
economic
development
and
on
supporting
local
businesses.
Thank.
F
D
Chair,
certainly
something
we're
looking
at
it's
you
know,
there's
like
with
everything,
there's
a
fine
balance
there,
but
it's
certainly
something
that
gives
more
life
to
a
station
and
puts
more
more
eyes
and
more
more
people
just
watching
what's
going
on,
if
it's
not
a
distraction
or
obstruction,
that's
not
part
of
what
we're
speaking
of
in
this
report.
It
is
something
we
collected.
D
D
F
Let's
follow
up
on
a
couple
of
things
that
councilor
couch
a
raised,
so
you've
indicated
that
that
you
would
recommend
opting
for
a
privates
company
to
do
the
to
do
the
management,
as
opposed
to
using
internal
staff,
have
have
you
done
a
cost-benefit
analysis
because
I
was
not
concerned
about,
but
you
talked
about
we're
going
to
get
minimal
income
from
this
endeavor,
and
while
this
is
not
necessarily
about
making
money,
you
also
don't
want
to
lose
money.
So
have
a
look
together,
it's
more
cost
effective
to
do
it
internally.
The
staff
we
already
have.
F
B
Just
a
couple
of
comments
on
that,
it's
important
question
on
the
on
the
revenue
stream.
The
short
answer
is,
nobody
can
tell
us
what
we're
going
to
get
without
going
out
to
market
and
it's
an
important
decision
point
what
we
put
forward
as
a
principle.
Is
it
can't
cost
us
any
more?
Do
we
hope
to
get
good
revenue,
I
I
think
we
will,
but
we
need
to
put
some
things
in
perspective:
they're,
not
big
spaces.
B
If
you
see
the
dimensions
in
the
report
and
so
forth
in
terms
of
cost-benefit
analysis
with
staff
external
versus
internal
to
me,
it's
not
about
cost.
It's
about
wrapping
up
the
skill
sets
the
ability
to
draw
national
international
vendors
or
the
ability
to
even
engage
in
the
local
markets
and
so
forth.
To
get
those
skill
sets
acquire
them
mobilized
set
up.
All
those
things
will
cost
not
just
money
but
also
consumed
by
the
time
and
resources
for
us
to
get
this
thing
up
and
running.
B
That
was
that
white
booth,
where
you
give
them
this
space,
so
your
cost
is
the
city
is
very
minimal
and
just
a
reminder.
All
we're
getting
from
the
build
is
just
space.
There's
no
fit
ups,
there's
nothing!
So
there's
a
lot
of
costs
and
logistics
that
you
have
to
go
there.
So
to
me
it's
about.
Do
we
want
to
get
into
fit
up
business?
Do
we
want
to
get
in
the
retail
business?
Do
we
want
to
get
in
the
marketing
business?
B
F
Know
I
want
to
build
on
that
question,
but
we
already
have
a
city
department
that
does
commercial
leasing,
sells
properties
files
properties,
Oh
does
all
those
things
have
we
considered
tapping
into
our
existing
real
estate
department
at
the
city
and
having
a
partnership
between
OSI
transform
them,
and
then
they
bring
some
of
that
expertise
to
the
table
already.
You
don't
have
that
ramped
up,
but
you
also
keep
it.
You
also
keep
it
in-house,
so
you're
not
going
with
an
unknown
body
so
to
speak,
you're
going
with
with
a
colleague
so
the
enemy.
B
B
I
ask
why,
for
all
the
seen
uses
are
just
outlined,
our
commercial
people
are
very
good
at
acquiring
land.
Doing
deals
which
they'll
be
part
of
us
are
instrumental
in
this.
They
don't
have
retail
expertise.
They
can't
you
know
lure
the
Starbucks
or
lure
whatever
company
you
want,
or
some
innovative
company
out
of
Hong
Kong
to
do
the
virtualization
shopping
and
so
forth.
That's
not
their
expertise.
They're
gonna
get
the
table
with
us,
making
sure
they
answer
your
question:
how
we
getting
good
value
and
are
we
optimizing
the
revenue
stream?
Okay,.
B
G
Worked
in
this
field,
Victor,
when
a
workman
Parks
Canada
the
way
they
did
the
alesis
within
Banff
and
Jasper,
that's
where
I
was
working.
They
were
all
done
on
the
percentage
of
gross
revenue
and
it's
a
easiest.
It's
the
most
practical
way
for
the
type
of
thing
you're
looking
at
because
it
doesn't
have.
You
can't
hide
things.
So,
if
I
I'm
sure,
if
you
get
a
good
retail
person
involved
in
this
they're,
going
to
give
you
some
very
good
advice,
listen
to
it
because
it's
you
can
get
into
deep,
deep
trouble.
G
I've
done
some
commercial
leasing
and
I
I've
made
my
own
mistakes
in
it.
So
I
can
tell
you
that
it
does
happen.
The
other
thing
about
having
the
people,
who
are
the
tenants,
do
all
the
upper
front
costs
as
almost
never
done,
and
it's
going
to
inhibit
your
ability
to
get
them
and
to
make
an
income.
So
I
think
you
need
to
have
someone
do
in
retail.
G
Do
some
evaluations
for
you
to
see
the
co
normal
there's
a
balance
for
lease
up,
then
that
comes
out
of
the
rent
and
it's
sort
of
like
paying
it
overtime,
and
it
may
in
some
cases,
be
better
to
do
that
in
order
to
get
the
services
you
want
to
get
in
there.
So
I
think
that
this
sounds
very
good,
but
I've
found
this
even
working
in
the
treaty
lands
corporation
that
the
city
tries
to
have
everything
passed
on
and
that
just
destroys
the
whole
thing
in
the
end.
G
B
Sure
I
agree
hundred
percent
with
everything
you
said
and
that's
exactly
the
plan.
We're
all
saying
the
same
thing
go
to
market
identify
all
these
pieces
and
then
we
can
almost
guarantee
you
what
we're
going
to
get
back
and
the
proposals
is
okay.
If
they
have
to
absorb
the
fit-up
costs,
what
will
the
percentage
be?
Is
there
a
five-year
decreasing
amount
or
increasing
amounts
of
what
exactly.
G
Okay,
I
think
you
have
to
have
those
people
on
board.
First,
the
the
other
end
is
is
some
of
these.
The
pictures
particularly
look
like
they're
outside
the
stations
and
some
are
internal
within
the
stations
there's
an
advantage
of
being
outside
the
station,
because
neighborhoods
can
go
by
and
get
a
coffee
and
not
go
in
the
station.
I
think
so
are
you
looking
at,
but
both
it
can't
do
it
so
easy
downtown,
but
the
ones
that
are
open.
You
certainly
could
do
that
way.
So.
B
Again,
I
believe
the
counselor
is
absolutely
right.
I
think
what
you're
gonna
get
in
the
proposals
and
the
concepts
is
hey,
we'll
go
and
do
that
retail
space,
the
24
square
meters
at
that
station,
but
also
could
we
do
a
coffee
cart
on
the
outside.
As
part
of
that,
and
that's
what
mr.
scrimshaw
and
his
team
has
identified,
those.
G
Spaces
can
be
outside
it.
They
I
find
that
sometimes
in
the
Charter
one
ascends
the
entrance
to
the
subway
just
but
wait
at
the
street
front
that
they
have
something
there,
which
is
basically
on
the
property
for
the
transit.
But
you
can
get
from
the
street
into
a
simpler
Street
and
get
things
and
not
go
into
the
transit,
so
it
just
increases
their
revenue,
which
increases
what
we
can
make
if
we
make
anything
from
it,
but
they
so
I
think
we've
got
the
open
to
that.
Some
of
the
station
will
work
well
for
that.
C
Thanks
very
much
councillor
Genson,
just
to
remind
everyone
what
the
recommendation
of
the
report
is:
it's
for
staff
to
issue
or
an
RFP
to
engage
in
external
retail
property
management
company
to
finalise
ie
things
aren't
final.
The
design
and
development
of
standards,
market
least
negotiated
manage
ongoing
commercial
tenants
of
retail
spaces
at
one
in
the
report.
A
H
Share
I
would
just
like
to
say
that
I
am
very
strongly
supportive
of
the
direction
which
that
were
proposing
to
go
with
respect
to
putting
the
the
management
to
the
retail
space
and
the
choice
of
vendors
into
the
hands
of
the
the
third
party
management
company.
It
dovetails
with
the
direction
that
we're
taking
on
the
park
where
Parkdale
and
byword
markets
by
creating
a
MSC
to
handle
those
decisions,
I
think
the
further
we
get
the
micromanagement
of
these
retail
spaces
away
from
politicians.
H
The
better
I
did
have
one
question,
though,
with
respect
to
the
relationship
between
RTG
and
the
third-party
management
company
and
OC
Transpo
around
these
spaces.
Will
there
be
a
level
of
approvals
over
anything
that
is
happening
in
the
retail
space
from
RTG?
Is
RTG
going
to
be
required
to
maintain
these
spaces?
What's
that
day-to-day
relationship
going
to
look
like,
and
what's
that
relationship
going
to
look
like
in
the
run-up
to
creating
these
spaces.
D
D
Our
TM
is
our
contractor
to
maintain
these
stations
and
our
TM,
if
they're
required
to
do
more
work
we'll
make
that
arrangement
with
them.
If
there
are
options
for
them
to
do
the
outside
work
and
for
the
tenants
to
do
the
janitorial
work
inside
their
premises,
we'll
work
that
out
with
them.
This
will
just
be.
You
know
two
suppliers
to
us,
one
being
our
maintenance
company,
one
being
our
retail
management
company
and
we
will
manage
the
relationships
between
them
and
and,
of
course,
between
the
tenants
and
the
and
the
local
people
doing
the
work.
H
I,
wouldn't
want
to
see
RTG
in
a
position
where
they're
able
to
impose
high
maintenance
costs
on
the
retail
Tennant,
where
the
retail
tenant
would
have
the
ability
to
maintain
their
own
space
if
they
want,
and
so
I'd
be
interested
in
finding
out
more
about
what
kind
of
latitude
the
the
retailer
and
the
retail
management
company
will
have
with
respect
to
negotiating
those
those
maintenance
agreements
with
RTG
RTG.
That's.
H
H
I
Thank
You
mr.
chair
and
colleagues,
I
think
this
is
an
excellent
point
of
departure.
Excellent
paper
it
does
cover
a
lot
of
material
I
would
I
would
offer
that
I
think
from
a
strategic
perspective.
I
think
our
objective
is
to
is
to
enhance
the
quality
of
the
experience
that
our
writers
have
one
to
use
the
system
right.
That's
why
we're
doing
this?
I
So
it's
not
really
clear
to
me
how
this
would
enhance
their
safety
and
security,
but
perhaps
that
will
come
a
little
later.
I
think
safety
and
security
is
a
critical
criteria
that
we
have
that
you
have
to
consider
when
you
decide
which
vendors
will
be
selected
and
the
configuration
that
they
will,
that
will
be
imposed
on
them.
I
My
question
is
whether
or
not
we've
considered
adding
to
safety
and
security
health
as
a
criteria
for
selection,
and
what
I
offer
here
is
that
perhaps
we
have
a
social
responsibility
to
put
that
up
front
and
make
it
very
clear
that
you
know,
even
though,
can
be
in
store
or
a
good
business
they're,
not
really
healthy
business,
a
smoke
shop,
for
example.
You
know,
there's
always
clients
for
that.
But
again,
it's
probably
not
necessarily
the
type
of
business
that
we
should
be
encouraging.
I
H
Great,
thank
you
very
much
mr.
chair
I
did
want
to
commend
you
on
the
report
and
I
completely
agree
with
the
third-party
component
having
two
stations
in
my
ward
Seville,
which
I
think
is
the
gem
of
our
city.
We
can
do
a
lot
around
that
as
well
as
Blair
as
we
go
through
this
whole
process.
Are
we
making
sure
that
vendors
aren't
fighting
with
each
other
and
I
I
love
the
tongue-in-cheek
about
the
Boyer
station
in
my
area,
but
right
feet
from
the
station?
H
J
Thanks
ray
just
two
very
quick
questions,
the
first
was
just
more
an
issue
of
curiosity
and
I
know
it.
It
really
doesn't
have
much
to
do
with
the
report,
because
the
designs
of
the
stations
were
predetermined
but
I'm
just
curious
in
terms
of
the
history
of
this.
Why
baby
station
wasn't
configured
given
that
it's
a
major
transfer
point
I.
D
J
So
do
you
think
there
will
be
opportunity?
John
spoke
about
the
possibility
of
you
know
these
more
nimble
retail
spaces.
You
use
the
example
of
a
flower,
cart
and
so
on.
Would
that
be
I
assume
that
would
be
a
prime
station
to
look
at
opportunities,
given
that
the
expectation
is
that
will
be
fairly
well
well.
Traveled,
as
the
station
is.
D
That
correct
we've
identified
a
number
of
spaces
in
in
a
number
of
stations,
not
not
all
by
the
spaces
that,
whether
it's
the
potential
for
something,
if
there's
something
flatter,
if
there's
something
smaller,
if
there's
something
that
tucks
into
a
corner,
we've
identified
quite
a
number
of
those
spaces
which
we'll
be
working
with
the
retail
management
company
too,
for
them
to
try
to
help
us
with
and
to
market
Bayview
station
is
among
those
stations.
There
is
space
on
the
the
main
lobby
of
Bayview
there's
some
some
walls
that
won't
be.
D
J
I'm
the
second
question
related
to
what
councillor
Wilkinson
raised
about
the
issue
of
retail
employees
needing
washrooms
I,
guess
it
would
be
a
plea
to
if
there
is
an
opportunity
I
mean
even
though
I
think
the
answer
was.
You
know
that
could
be
part
of
the
the
set
up
for
the
individual
retail
space.
I
guess.
What
would
be
interesting
is
if
the
Delta
between
building
a
washroom
for
the
employees
only
and
building
a
washroom
that
the
public
could
access
was
relatively
small.
J
Then
it
would
be
interesting
to
know
whether
there
would
be
the
opportunity
to
include
washrooms
and
stations
where,
admittedly,
council
hasn't
said
yes
at
this
stage.
But
if
there
are
suddenly
these
opportunities,
I
would
encourage
you
to
explore
those
and
see
whether
or
not
there
would
be
will
around
the
council
table
to
say
yeah
for
this
small
Delta.
Why
don't
we
make
it
public
as
opposed
to
a
private
stall.
D
We
will
certainly
do
that.
It's
worth
remembering,
though,
that
the
spaces
that
have
been
set
aside
for
retail
are
small
in
these
stations.
The
space
that
a
washroom
might
take
up
might
be
larger
than
the
space
available,
and
also
that
there
are
public
washrooms
already
being
built
at
at
the
station's.
Certainly
at
that
hurt
Minh
Blair
Antony's.
There
are
already
public
washers
being
built,
leaving
Reno
senator
Reno
station
as
the
only
one
of
the
floor
that
has
retail
space
available
that
doesn't
currently
have
a
public,
washroom
and
I
will
say
that
of
all
of
them.
D
K
K
C
Thanks
for
much
Kell,
sir,
are
there
any
other
questions
seeing
none?
The
recommendation
is
that
the
Transit
Commission
approved
the
retail
commercial
non-commercial
strategy
for
transit
stations,
as
outlined
in
this
report.
Direct
staff
to
issue
require
or
request
for
proposals
to
engage
in
external
retail
property
management
company
to
finalize
the
design
and
development
standards,
market
least
negotiate
and
manage
ongoing
commercial
tenants
of
the
retail
spaces,
as
outlined
in
the
report.
News
is
carried
carried.
Thank
you
very
much.
Item
number
2
is
the
visual
identity
wayfinding
of
our
train
stations?
Is
there
presentation
on
this?
D
Thanks
mr.
chair,
this
is
about
helping
us
as
transit.
Customers
find
our
way
through
the
transit
system,
as
it
will
be
in
a
couple
of
years.
The
the
stations
themselves
will
be
a
very
impressive
and
exciting
addition
to
the
auto
city
landscape,
both
downtown
and
all
along
the
line
and
we're
building
a
way
for
transit
customers.
Residents
about
our
current
transit
customers,
visitors
to
Ottawa,
to
recognize
the
transit
system,
recognize
the
Confederation
line
and
highlight
how
important
the
Confederation
Line
is
to
changing
transportation
in
our
nation's
capital.
The
stations
outside
downtown
will
become
landmarks.
D
These
are
very
impressive
buildings
and
we've
seen
some
under
construction
already
and
they're
going
to
be
quite
I
catching
and
they're
going
to
be
very
noticeable
and
there's
enough
commonality
and
the
architectural
design
between
them
that
they
will
become
a
symbol
that
this
is
a
transit
station
and
where
is
the
entrance,
and
what
does
it
look
like
and
what's
it
all
about?
How
do
I
catch
your
train?
D
It's
all
part
of
wayfinding
and
wayfinding
through
transit
is
how
we
effectively
design
the
visual
identity,
organize
the
customer
information
and
provide
those
wayfinding
services,
so
that
people
have
an
effort.
Less
successful,
positive
seamless,
travel
experience,
so
we're
not
putting
obstacles
in
their
way,
but
we're
opening
doors
for
people
as
they
as
they
need
to
travel
and
how
we
build
these
station
entrances.
D
We've
designed
these
this
program
to
be
clear
to
be
simple,
intuitive,
attractive
usable
by
all
and
consistent
with
the
best
we
see
around
the
world
for
visibility
and
accessibility,
we're
meeting
or
exceeding
the
city
standards
and
the
provincial
standards
and
all
the
way
through
we've
been
checking
in
with
customers
on
what's
important
to
them.
How
are
they
making
decisions?
What
do
they
think
of
this
option
versus
that
option?
How
are
they
traveling
on
the
system?
Now,
what
is
it
they're?
D
Looking
at,
we
build
this
identity
off
the
decisions
that
were
made
by
the
transit
Commission
in
2013,
when
we
decided
that
the
system
was
called
the
O
train,
that
there
was
two
lines,
the
Confederation
line
to
be
called
line.
One
would
be
shown
on
maps
and
signs
with
red
the
Trillium
Line
to
be
called
line
two
and
be
shown
on
our
maps
and
signs
in
green,
and
those
decisions
were
some
time
ago
and
they've
become
fundamental
to
the
work.
D
There's
the
the
basic
map
showing
the
two
lines
intersecting
at
Bayview
station
and
then
the
station
identity
that
the
what
does
a
station
look
like?
How
do
you
know
it's
a
station
and
how
do
you
enter
into
it
and
that
all
informs
the
architecture
and,
as
you
get
closer
to
it,
you
start
to
see
the
wayfinding
system.
One
of
the
things
that
that
we've
built
into
this
is
the
the
big
red
OH
which
you
can
see
on
the
poster
over
here
that
comes
from
the
OC
transport
logo.
D
That's
been
successfully
used
for
sincerely
70s,
so
I
guess
we're
up
to
a
45
years
of
the
old.
From
OC
Transpo
and
about
15
years
now
of
the
old
from
the
O
Train
logo,
very
successful
and
very
recognizable,
and
so
we
use
the
O
to
identify
the
stations
to
identify
the
entrances
and
to
lead
people
into
the
stations
and
through
the
stations
and
show
that
it's
the
Confederation
Line
is
all
integrated
into
the
larger
OC
transport
network.
D
So
that
is
the
O,
and
that
is
the
symbol
that
we
expect
people
to
recognize
from
distance
and
to
know
what
it
is.
It's
a
symbol
that
won't
be
confused
with
anything
else
in
Ottawa
it'll
be
clear
from
a
distance
it'll
be
backlit
at
the
station
entrances.
You'll
know
wherever
you
are,
that's
where
the
station
is,
and
that's
what
that
building
is
and
here's
how
it
links
into
the
OC
Transpo
logo
and
to
the
O
Train
logo
that
are
both
well
established
so
outside
the
station's
chosen
ad
locations.
D
So
you
can
see
them
from
down
the
street.
If
the
station's,
tucked
back
a
little
bit,
you'll
be
able
to
see
as
you
look
down
the
street,
where
is
the
station
that's
down
there?
I
can
see
that
the
red
Oh
from
there,
so
this
pylon
that
goes
outside
each
station
entrance-
carries
a
backlit
version
of
the
O
on
a
post
and
it's
it's
big
and
it's
tall,
but
it's
not
overpowering.
As
you
get
to
the
door
of
the
station
you'll
see
across
the
across
the
the
doorway.
D
They
always
repeat
it
again
to
confirm
that
you're
going
into
I
don't
see
transport
station.
The
station
name
is
there
and
over
on
the
right
on
the
example
you
can
see
here.
Are
the
services
are
available
at
that
station
lying
one
in
line
the
trains
on
line
1
and
line
2?
As
you
get
into
the
station,
we
start
to
give
directions.
This
is
the
way
you
go
to
catch
a
line,
one
train
towards
Tiny's
pasture
going
west.
D
So
we
take
an
example
of
how
we
will
use
the
transit
system
as
we
as
we
commute.
So
here's
a
picture
of
Tiny's
pasture
station
and
you
can
see
how
the
station
architecture
simplifies
the
orientation
by
giving
an
open-concept
station,
you
can
see
where
you're
going
there's
a
lot
of
glass,
there's
open
side
lines
and
we've
got
the
wayfinding
to
guide
you
through
this.
D
This
open
space,
as
you
walk
to
the
platform
of
the
station,
the
the
bus
platforms
are
just
a
short
distance
away
from
the
escalators
and
elevators
and
stairs
that
lead
to
the
train
platform
and
we'll
have
clear
directional
signs
such
as
you
see
here
to
guide
people
to
the
train
platform
when
you're
waiting
for
the
Train,
the
trains
will
come
frequently.
So
there's
no
there's
no
need
to
know
exactly
what
time
the
train
schedule
they're
just
coming.
D
D
According
to
the
predicted
time,
as
it
comes
towards
the
station
as
the
Train
comes
into
the
station,
there
will
be
audio
announcements
telling
people
on
the
platform
that
a
train
is
coming
and
where
that
train
is
going
and
if
there's
anything
that
comes
up,
that's
unforeseen,
there's
a
delay
or
there's
an
alert
that
we
have
to
get
it
to
customers.
We
can
provide
that
on
the
platform
displays
and
also
over
the
audio
system.
As
the
train
comes
in,
it's
easy
to
board
the
train.
These
trains
are
huge.
D
The
people
will
know
without
having
to
look
and
read
and
think
they'll
become
familiar
with
what
each
station
looks
like.
There's
public
art
in
the
stations
that
looks
different.
The
station
names,
of
course,
are
in
big,
bold
letters
and
we're
also
having
each
one
of
the
downtown
stations,
having
accent
aisles
in
a
different
color.
Not
that
people
need
to
know
that
Rideau
station
is
where
the
blue
tiles
are,
but
just
that
when
they
see
blue
out
of
the
corner
of
their
eye
they'll
know
that's
that's
radio
station
as
people
leave
the
station
and
walk
upstairs.
D
People
are
unfamiliar
with
Ottawa
people
who
want
to
see
what's
around
them,
are
going
to
somewhere
different
than
they
they
normally
do.
We'll
have
maps
like
this
that
show
everything
that's
within
a
five-minute
walk
with
the
station
and
the
things
that
are
beyond
that
five
minute
walk
showing
where
the
entrances
are
identifying
these,
precisely
according
to
where
that
person
is,
as
they
leave
the
station
for
those
who
are
continuing
on
a
bus,
we'll
have
video
screens
up
that
show
what
the
buses
are,
which
platforms
they're
leaving
from
and
what
times
in
real
time.
D
Here's
an
example
of
where
people
will
be
coming
off
a
train
to
go
up
the
stairs
or
up
the
escalator
to
catch
a
bus
on
booth
Street
to
go
from
PMC
station
over
to
get
you
know,
then
you
can
see
the
signage
the
same
buses
to
get
you
know
and
exit
to
booth
Street
upstairs
turning
it
around.
Let's
think
about
when
we're
going
home
at
the
end
of
the
day,
leaving
from
downtown
as
people
walk
through
downtown,
they
have
to
know
where
the
station
is
they
will
find
the
station.
D
The
station
you
can
see
here
is
marked.
This
is
Lyon
stations,
Southwest
entrance,
so
we're
looking
at
the
the
southwest
corner
of
Lyon
and
Queen,
and
you
can
see
the
illuminated
OHS
are
lined
up
so
that
you
can
see
them
whether
you're
on
Queen
Street
or
whether
you're
on
Lyon
Street,
and
when
you
get
close
there's
the
entrance.
D
The
doorway
is
clear:
the
station
identification
is
clear
and
that
backlit,
oh
the
big
white
box
with
the
word
lion
on
it
and
the
O
is
also
very
important
when
you're
using
some
of
the
other
stations,
the
stations
outside
downtown,
they
will
all
have
this
big,
distinctive,
open,
Peak
roofline.
That
will
reinforce
that.
This
is
a.
This
is
no
translation.
The
example
here
is
a
Tremblay
station.
Just
outside
the
via
rail
station.
At
the
station
entrance,
the
station
hours
will
be
posted,
so
people
know
that
the
station
will
be
open
from
5:00
a.m.
D
to
1:00
in
the
morning
later.
On
Fridays
different
on
Saturdays
and
over
a
shorter
span
of
time
on
Sundays
and
reminding
people
that
the
the
last
train
or
the
first
train,
is
different
in
the
two
directions
and
is
different
at
each
each
one
of
the
stations.
As
you
walk
into
the
station,
you
come
to
that
large
illuminated
lantern
box
that
I
talked
about
earlier,
and
that's
where
you
find
information
about
OC
Transpo
information
about
your
trip.
There's
an
emergency.
D
There
is
an
information
phone
there
for
people
who
want
to
get
information,
and
that's
also
where
the
ticket
machines
will
be
for
people
who
need
to
buy
a
single
ticket
or
top
up
their
presto
card
and
that
the
ticket
machines
will
look
something
like
this.
They're
there
for
function.
Machines
people
were
able
to
buy
a
single
ride.
Ticket
buy
a
day
pass
by
a
multi-day
pass
pay
for
it.
D
With
cash
debit
card
credit
card,
buy
a
new
presto
card,
top
up
their
presto
card
with
money,
renew
their
questo
card
for
another
another
month
or
check
the
validity
of
their
presto
card.
As
you
walk
into
the
station,
you'll
go
through
the
fare
gate
you'll
either
tap
your
smart
card
or
scan
your
transfer
or
your
ticket
for
those
people
who
have
visual
disabilities.
D
Each
platform
has
a
designated
trance
acure
area,
where
there
is
always
seating,
there's
always
an
emergency
phone
and
there's
always
security
cameras.
So
a
quieter
times
on
a
day.
People
will
know
that
that's
a
place
they
can
go
and
and
be
together
and
and
be
be
watched,
know
where
they
can,
where
they
can
get
in
contact
with
our
control
center
quickly.
If
anything
comes
up
that
they
need
to
talk
about
again,
we'll
have
those
destiny.
We'll
have
the
next
train
arrival
signs
posted
and
each
train.
D
The
arrival
of
each
train
will
be
announced
on
the
on
the
PA
system,
as
people
go
to
board
the
train,
we
have
these
bright
and
tactile
barriers
that
keep
people
safely
away
from
the
gap
between
the
two
couple:
cars,
the
Train
and
direct
them
towards
the
14
double
doors
for
people
who
are
transferring
to
a
bus
if
they're
doing
it
at
at
one
of
the
major
stations
attendees
pasture,
herdmen
or
Blair.
There's
no
need
this
is
the
the
fare
paid
area
that
we've
talked
about.
D
Previously
people
will
move
directly
from
the
train
platform
to
the
bus
platform
at
Bayview
station.
You
can
move
directly
between
the
train
platforms
of
the
two
lines
and
at
every
station,
except
for
the
ones
that
don't
have
connecting
bus
service
people
being
able
to
make
their
connection.
Quite
simply,
at
a
bus.
Stop
this
just
outside
the
station
entrance
at
those
big
stations,
we
will
be
directing
people
to
the
the
large
bus
platforms,
Chinese
pastures,
we're
talking
to
the
Commissioner
Milo
about
earlier
to
what
we
see
now.
D
Attendees
pasture
is
an
early
early
opening
of
the
permanent
bus
platforms.
It's
not
yet
the
permanent
shelters,
but
you
had
an
idea
of
how
big
Chinese
pasture
will
be
when
you
think
that,
what's
there,
what
we
just
opened
in
the
last
few
months
is
about
two-thirds
of
what
it
will
be.
It'll
be
50
percent,
larger
herd,
but
also
very
large
and
fuel
buy.
D
So
when
you
put
all
these
things
together,
the
inviting
architecture,
the
convenient
services
that
can
be
comfortable
spaces
and
the
strong
visual
identity,
a
visual
identity
that
that
goes
through
a
whole
system,
it
all
creates
a
welcoming,
safe,
comfortable
and
secure
experience
for
customers,
as
they
travel
across
the
complete,
oh
train
at
OC
transport
network,
and
this
is
our
our
marker.
I'd
be
happy
to
answer
any
questions
you
have.
C
Thank
you
very
much.
Mr.
spring
bears
for
a
Scrimgeour.
We
do
have
a
list.
I
do
have
some
questions,
though.
Before
reading
the
speakers.
First
off
as
part
of
the
renovation,
the
Rideau
Center
had
already
done
their
internal
signage,
with
directions
to
the
entrances
to
the
aller
key
stations.
They
obviously
don't
conform
with
this
wayfinding
we'll
be
talking
to
the
real
center
about
updating
their
internal.
C
Secondly,
on
the
the
digital
board
for
bus
arrive
or
departure
times,
I
suppose
at
present,
our
mobile
system
for
the
first
stop
uses
the
anticipated
more
scheduled
time
versus
the
real
time
of
the
bus
for
most
of
these,
the
station
on
your
way,
this,
particularly
at
night
going
home,
will
be
the
first
stop
of
the
bus.
So
will
that
be
a
real-time
display
of
where
the
buses
in
relation
to
arriving
at
the
stop?
Where
will
that
be
the
schedule.
D
C
C
D
It
I'll
present
a
new,
a
new
way
to
do
it.
The
what
most
most
people
do
already
is,
do
it
or
through
the
website,
do
at
home
or
do
it
through
a
pre-arranged
automatic
reload.
Some
people
go
to
our
customer
service
centers
and
work
with
our
staff
to
do
it
with
the
new
ticket
machines,
we
will
have
dozens
of
additional
locations
where
people
can
go
and
I
can
give
you
the
example
that
I
used
one
in
in
Toronto
a
couple
of
months
ago.
D
D
That's
inside
the
fare
paid
zone,
it's
always
inside
the
fair
trade
zone
on
the
train,
their
life
forms
all
the
Train
platforms
are
inside
the
fare
paid
zone
and
the
trans
secure
spot
is
inside
the
fare
paid
zone
at
the
major
bus
platforms,
I
will
say
it's
outside
the
fare
paid
zone
at
salary
off
station.
Okay,.
F
Thank
very
much
so
first
question
is:
is
one
of
the
slides
mr.
scary,
about
how
wide
the
doors
are
going
to
be
and
how
easy
it's
going
to
be
to
get
in
and
get
out
of
the
Train?
Can
you
give
us
a
sense
of
what
the
average
stop
time
is
going
to
be
for
somebody
traveling,
so
they
pull
into
a
station
and
people
get
on
people
get
off
with.
What's
what's
that
window?
On
average.
D
On
average,
we're
looking
at
7
to
15
seconds,
it's
longer
the
downtown
stations
in
the
afternoon
rush
hour,
it'll
be
up
to
you,
know
20
seconds
for
everyone
to
get
on
20,
maybe
even
30
seconds
for
everyone
to
get
on
the
train
and
get
the
doors
closed
and
they
have
the
Train
move
off,
but
for
most
stations
along
the
line
the
train
will
come
in
the
doors
will
open
people
get
on
and
off
the
doors
will
close.
Much
like
we
have
experience
with
that
bus
stops
now.
Okay,.
F
Something
has
come
up
in
the
last
numbered
days
and
and
I
did
chat
briefly
with
with
mr.
Marconi
about
this
is
the
issue
around
the
use
of
red
and
green
and
whether
that's
going
to
impact
on
people
who
have
a
certain
type
of
colorblindness
and
their
ability
to
get
around
our
stations
in
our
system.
So
can
we
get
out?
Can
we
get
a
comment
on
that
sure
we're.
D
Following
the
direction
you
know,
we've
had
this
discussion
about
three
years
ago
about
whether
how
to
how
to
deal
with
red
and
green,
and
so
we've
been
working
since
then,
with
the
industry
standards
on
how
do
we
make
sure
that
the
the
shades
of
red
and
the
shades
of
green
that
were
we're
choosing
are
distinguished
from
each
other?
So
we've
used
a
software
package.
D
That's
used
really
throughout
graphics,
industry,
the
tests
for
readability
and
legibility,
for
readers,
who
have
either
deuteron
Opia
or
protanopia,
which
are
two
conditions
which
are
referred
to
as
red-green
color
blindness,
and
then
it
affects
about
10
per
up
to
10%
of
the
population.
We
already
do
conduct
that
test
for
every
one
of
the
colors
we
select
for
anything.
D
It's
important
to
note,
though
the
the
particular
shade
of
the
color
can
be
different,
whether
you're,
seeing
it
as
a
reflected
color
if
it's
flat
on
a
surface
or
on
a
piece
of
paper,
or
whether
it's
a
transmitted
color
to
you
through
a
back,
read,
sign
or
an
LED
sign.
So,
first
of
all,
we've
made
sure
that
all
the
colors
that
we
use
not
only
the
red
and
green
for
the
two
lines,
but
also
the
other
colors,
that
we
showed
you
back
in
June
for
the
different
categories
of
bus
service.
D
Those
are
all
distinguishable
from
each
other.
They'll
show
up
as
different
tones
for
people
who
can't
see
the
different
shades
for
people
who
can't
see
the
different
the
different
hues.
In
addition,
we're
arranging
the
information
so
there's
never
a
time
when
red
versus
green
is
the
only
piece
of
information
you
have
to
find
your
way
through.
The
red
is
to
backup
the
designation
of
line
1
the
Confederation
lines
so
or
the
train
that's
going
to
to
Blair.
D
So
if
you
know
you're
on
the
train,
that's
going
to
Blair
if
you're
following
the
number
1,
the
red,
is
there
as
a
backup
to
you.
If
you
know
you're
going
for
line
2
or
you're
going
to
the
train,
that's
going
to
take
you
to
Green
borough,
the
green
is
there
as
a
backup,
so
you
can
glance
out
of
the
corner
of
your
eye,
but
all
of
the
information
is
structured.
So,
whenever
we're
lying
on
people,
knowing
that
color
is
just
one
more
piece
of
information
for
the
people
who
can
use
it.
Okay,.
C
G
A
C
Just
so
that
we
abide
by
the
procedural
rules
of
not
going
back
and
forth,
do
you
have
other
comments
you'd
like
to
make,
and
then
we
can
make
sure
you
get
an
answer
to
that
particular
question
now.
That
would
be
my
question
today.
Okay,
thank
you
very
much.
Are
there
questions
for
the
presenter
seeing
none
Miranda?
Thank
you
very
much.
Mr.
Mann
kony.
Would
you
kindly
address
Miranda's
question
please
so.
B
Mr.
chair
there's
been
a
lot
of
questions
about
Wi-Fi
and
cellular
connectivity
in
the
tunnel
and
downtown
stations
and
I
think
those
two
topics
get
mixed
up
sometimes,
but
I
can
guarantee
the
Commission
that
we
we
budgeted
and
we've
executed
on,
ensuring
that
the
tunnel
and
the
downtown
stations
have
cellular
connectivity.
That
is
being
done
as
we
speak.
All
the
infrastructure
is
going
in
there
and,
at
the
same
time,
we're
talking
to
the
proponent
to
assure
two
things
that
will
be
open
to
all
carriers.
B
So
it's
not
going
to
be
restricted
if
it's
company
a
B
or
C,
so
cellular
connectivity
guaranteed
through
through
the
tunnel
and
so
forth.
The
other
thing
that's
out
there
is
you
often
hear
about
free
Wi-Fi
and
free
Wi-Fi
has
worked
sometimes
successfully
and
not
successfully.
As
we
all
know,
particularly
the
transit
business.
We
did
try
to
get
free
Wi-Fi
on
our
double-deckers,
because
those
are
equipped
to
accept
that
the
business
model,
which
is
just
not
there,
it's
back
to
councillor
couch
A's
question
about
the
revenue
models.
So
having
said
that
our
carrier,
mr.
B
C
E
Thank
you
very
much
and
thank
you
for
the
kisses
Oh
on
the
on
the
Wi-Fi.
Just
a
couple
of
comments:
love
the
map
at
the
exit
of
the
with
the
five
minute
walk
time.
That's
outstanding
in
the
optic
of
visitors
to
Ottawa.
We
regular
users
of
the
system
will
know
the
old.
How
can
we
make
sure
that
the
ole
is
is
is
made
evident?
Is
that
visitors
are
informed
of
the
the
significance
of
the
whole
as
they
arrived
in
Ottawa
visit
Parliament
and
want
to
get
on
the
system?
E
D
Chair,
we
will
be
working
with
everyone.
We
can
to
ensure
that
we
will
theirs
we're
already
working
with
wayfinding,
that's
being
done
in
by
others
by
inside
buildings.
Outside
buildings
will
tie
this
together
with
with
all
other
wayfinding
systems
and
will
also
provide
it,
provide
information
on
it
too,
to
anyone,
who's,
writing
about
or
preparing
information
about,
Ottawa.
D
Here's
how
you
get
to
our
hotel
or
when
you
leave
our
our
sight,
there's
the
way
to
walk
just
look
for
the
we're,
consistent,
we're
we're
referring
to
the
service
consistently
as
the
oh
train,
not
calling
it
light,
not
calling
it
probably
not
calling
it
the
Confederation
line
for
people
calling
it
that's
Oh
train
line,
one,
that's
where
it
is
look
for
the
red,
oh
and
then
we
get
there,
look
for
the
one
and
look
for
your
direction.
There's
the
hierarchy
and
the
more
that
we
can
be
consistent
and
have
people
use
that
vocabulary
consistently.
D
E
I
agree:
a
hundred
percent
I'm
just
wondering
if
we
could
transmit
in
in
that
consistent
message
that
that,
oh,
if,
if
there
can
be
more
information,
transmitted,
maybe
transit
as
a
word
in
the
OL
or
or
something
but
I
will
I
will
leave
that
to
the
to
those
who
know
much
more
about
this
than
I.
Do
just
a
comment
to
follow
up
on
counsel
I.
E
Have
there
the
symbol
for
both
the
line,
1
and
line
2,
Confederation
and
Trillium
line
is,
is
a
circle
to
aid
those
that
have
red
or
green
colorblindness
and
I
recognize
that
there
is
a
number.
There
is
a
color?
Would
you
think
of
introducing
a
distinctive
symbol,
a
square
for
line
1
a
triangle
for
line
2
or
diamond
for
the
next
line,
or
something
like
that.
D
Mr.
Cho,
we
did
consider
that
some
of
the
information
we
provided
to
back
in
June
showed
and
how
we've
concluded
that
that
that
we're
using
the
circle
to
mean
that
there
is
frequent
rapid
transit
service,
whether
it's
provided
by
train
or
provided
by
bus,
whether
it's
provided
by
bus,
it
will
be
in
a
different
color,
so
the
route
to
the
equivalent
to
the
current
route,
95
97,
the
roots
that
run
frequently
along
with
the
transit
way
that
remains
when
it's
in
a
circle
and
shown
in
red
or
green.
It's
about
train
service.
D
Then
we
have
the
other
shapes.
We
have
the
rectangle
little
used
for
local
service.
We
have
the
rounded
corner
more
than
one
oval
shape
for
the
connection
service,
and
all
of
that
information
is
part
of
the
the
complete
system
that
we
showed
you
back
in
June
and
we're
a
little
bit
of
it
is
over
on
the
bus
stop
flag.
E
E
Will
there
be
any
assistance
in
for
visitors
to
Ottawa
to
know
if
they
need
to
get
off
on
the
left-hand
side
or
the
right-hand
side
of
the
Train
I
assume
some
of
the
stations
will
have
a
center
platform,
others
on
the
left
and
right
as
a
visitor
to
other
city?
It's
never
something
that
I
know.
Is
there
any
consideration
that
that
mr.
D
Chow,
it
certainly
something
we're
considering
about
how
best
to
do
it.
These
different
examples,
I
can
say
that
it
can
look.
I
do
not
want
to
criticize
other
transit
systems,
specifically
I've,
been
on
trans
systems,
where
it
can
look,
clumsy
and
I've
been
on
transit
systems
where
it
can
be
so
wordy
that
it's
almost
additionally
confusing,
because
it's
more
information
and
with
all
the
way
with
us,
presenting
the
information
in
both
languages,
we
have
to
hit
the
right
balance
between
being
concise
and
being
fully
informative.
D
We're
looking
at
what's
the
best
way
to
get
people
to
understand
whether
you're
disembarking
on
the
right
hand,
side
it's
normally.
On
the
right
hand,
side
it'll
really
only
be
at
the
primacy
and
blare
stations,
where
you'd
be
getting
off
on
the
left
side.
So
what's
the
best
way
of
explaining
that
we're
working
on
that
stone?
Okay,
thank.
B
Want
to
add
one
comment:
mr.
Cooney
says
he's
working
on
it.
I
just
want
to
give
you
assurances
that,
from
the
GetGo
we've
always
identified,
that
tourism
is,
you
know,
used
to
be
number
two
business
I
can
know
if
it's
still
number
two
three
whatever
it
is
it's
right
up
there
and
he
hears
right
away
from
me.
If
I'm
a
tourist
and
I
don't
know
where
tummies
is
and
so
forth.
What
are
we
gonna
do?
What
are
we
gonna
do?
So
he
hat
does
have
a
very
good
long
list
of
additional
things.
B
We've
seen
in
other
properties.
Madrid
just
did
an
amazing
job
of
extra
maps
on
the
doors
so
that
tourists
know
where
to
go.
Your
example
of
what
are
we
doing
for
the
ole
and
getting
that
word
out
we're
meeting
with
the
Shaw
Center
we're
talking
about
every
convention
that
comes
into
town.
What
can
we
give
them
as
as
check-in
things
we're
gonna
meet
with
the
hotel
associations?
Tourism
is
an
important
element
and
we
want
those
riders
and
the
ticket
machines
that
we're
just
showing
there's
gonna
be
a
tourist
pass
there.
G
Yeah
I
have
it
so
I
had
the
color
blind
assessment
covered
I
was
looking
at
the
slides
to
bring
through
I,
mean
you've
got
a
five
minute
walking
one.
That's
circle:
people
don't
walk
as
a
crow
flies,
so
I
just
wondering
why
we
do
those
in
circles,
because
it
really
should
be
walking
distance
and
which
can
be
different,
going
up
the
hill
or
down
a
hill
too,
and
who
do
you
measure
it
from
that
I
I
walk
a
different
rate,
I'm
sure
than
you
would.
D
Of
course,
all
those
points
are
true:
it's
it's!
It's
an
estimate,
it's
T
of
people,
a
scale
of
where
they're
going
it's
not
a
guarantee
for
anyone,
people
who
are
super
fit.
Who
will
get
there
more
quickly,
people
who
have
more
fail
or
when
the
weather
conditions
are
bad,
might
get
there
a
lot
more.
So
it's
to
give
an
idea
of
how
far
things
are
away
and,
as
we've
looked
at
transit
systems
across
the
world,
the
best
information
is
the
information.
D
That's
so
clear
that
it
can
be
understood
at
a
glance
and
when
more
details
put
into
one
piece
of
Meishan
and
OB.
Theoretically,
we
have
probably
put
a
contour
of
exactly
where
you
can
walk.
It
just
makes
it
complex
and
makes
people
need
to
spend
more
time.
I
think
I
think
everyone
will
understand
that
it's
not
a
guarantee
that
you
can
get
there
in
five
minutes
that
it's
a
that's
an
idea
of
how
far
things
are
away
from
the
station.
The.
G
B
That's
part
of
you're
gonna
receive
the
report.
Don't
have
the
timeline
on
yet,
where
there's
all
a
bunch
of
bylaw
related
issues
and
bike.
Bicycle
is
one
of
those,
so
we'll
be
signage
and
also,
where
and
time
of
day
that
they
can
be
brought
onto
the
system
and
so
forth.
We're
doing
a
similar
review
with
other
agencies
on
what
they
do
and
don't
do,
and.
B
G
Other
is
the
timing
that
benefit
the
chair
was
talking
about
the
timing
for
the
bus
connections.
This
is
going
to
be
I.
Think
the
biggest
issue
that
that
comes
up
I
already
have
people
complain.
Why
do
we
have
to
transfer
the
have
you
taken
like
the
Tonys,
particularly
because
that
fades
all
the
people
from
Canada
are
with
people
in
bar
havens?
You
have
two
suburban
areas
coming
to
the
one
station
plus
the
West
End,
so
it's
going
to
be
rather
massive.
G
B
Yes,
we
have,
and
it's
a
very
important
question
that
was
identified
through
our
focus
group
work.
Whatever
we
heard
over
den
was
understand
the
commute
understand
the
transfer
understand
inbound
in
the
morning.
You
take
your
bus,
you
arrive
both
the
Tunney's
and
Blair.
You
hop
down.
If
you
miss
your
train,
you
don't
have
a
lot.
You
don't
have
to
worry
about
the
schedule,
because
the
trains
are
very
vacant.
What
the
focus
group
identified
that
we
we
were
very
appreciate
that
it
is
what
about
my
homebound
trip
and
exactly
the
scenario
talking
about.
B
That's
actually
retooled
our
whole
operations.
So
at
those
key
transfer
points
from
during
the
peak
mister
charters,
gonna
have
supervisors
there
on
hand
to
manage
the
flow
and
to
end
extra
buses
there
to
do
exactly
what
you're
talking
about
so
that,
if
things
are
it
the
schedules
of
schedule?
But
if
there's
something
going
on
that,
we
need
more
buses
deployed
on
certain
routes.
They'll
have
that
flexibility
so
be
very
dynamic
at
those
stations
and
very
intentional,
and
very
deliberate
to
have
different
scenarios
ready
to
go
and.
G
You
have
to
adjust
it
as
it
goes
ahead,
because
these
things
are
quite
complicated.
The
I
just
might
also
say,
though
this
is
a
very
good
presentation.
I,
really
appreciate
it.
I
look
at
the
way
things
are
being
set
up.
The
one
thing:
I'm
fares,
that's
fine!
If
you're
at
the
station
to
fill
your
presto
card,
etc,
etc,
but
something
needs
tickets
and
they're
not
getting
on
on
the
rail
leg.
D
There's
there's
a
number
of
ways
with
the
the
fare
structure,
change
that
the
council
approved
in
the
summer,
which
will
be
coming
into
effect
soon.
We've
brought
the
prices
together,
so
the
cash
is
never
a
disadvantage.
The
cashes
is
really
only
one
nickel
north
and
then
someone
who
pays
with
a
smart
card
so
cash
available.
All
the
time
will
be
working
towards
letting
people
pay.
D
D
We're
also
going
to
be
placing
ticket
machines
not
only
at
at
the
train
stations
but
at
key
points
across
the
city
and
across
the
transit
system.
So
people
can
go
to
you
know,
for
instance,
we'll
put
a
ticket
machine
at
baseline
station,
so
people
can
go
and
do
their
their
transactions
there
and
give
them
more
places
for
people
to
buy
by
the
different
products
they
need
and
we'll
also
be
continuing
to
work
with
our
ticket
vendors
to
find
the
right
products
for
them
to
sell
at
their
stores
either.
G
D
H
Two
quick
questions:
the
first
one,
which
is
with
respect
to
Amanda,
talked
about
the
cellular
connectivity
who's,
paying
who
to
put
those
in
I
presume
that
they're
micro
cells
or
maybe
pedda
cells
on
the
station.
There's
fiber
that's
going
to
connect
those.
Are
we
paying
the
providers
to
do
that
or
they
putting
the
the
repeaters
in.
D
The
council
has
approved
some
of
the
infrastructure
costs
and
we
are
currently
a
negotiation
with
the
provider
about
who's,
doing
which
work
and
who's
paying
for
which
of
the
costs,
but
some
of
the
some
of
the
infrastructure
costs
getting
the
data
to
the
to
the
antenna
site
is
something
that
the
council's
approved.
Finally,
four
and
much
of
the
work
from
from
you
know
the
data
on
out
to
the
to
the
radio
into
the
antenna
and
to
the
the
customer
will
be
covered
by
the
provider.
Okay,.
H
H
Was
a
clear
value
proposition
for
the
provider
and
ensuring
that
that
connectivity
is
uninterrupted
so
I
would
hope
that
we're
not
undertaking
too
much
of
that
infrastructure
costs
there
and
then
the
second
piece
was
with
respect
to
emergencies
in
the
stations
and
and
what
we
can
do
with
the
digital
signage.
There
are
presumably
be
static,
signage
on
the
walls
etc.
But
do
you
have
the
the
ability
to
use
some
of
the
digital
signage
in
station
in
a
contextual
way,
to
point
people
to
the
exits
as
well.
H
C
F
You
mr.
chair,
just
a
quick
comment
on
the
arriving
downtown
station
slide
that
you
guys
it's
very
creative
and
I
really
appreciate
it.
You
know
having
lived
in
in
London
in
the
past,
it's
sometimes
confusing,
because
the
station's
much
look
the
same
on
that
note.
You
know
we're
doing
a
lot
of
creative
creativity
in
the
city
around
underpasses
and
using
artwork
and
and
really
using
some
of
those
spaces
to
to
say
what's
in
the
neighborhood
or
give
more
neighborhood
feels
I'm
just
wondering
if
we
would
thought
you
know
what
comes
to
mind.
F
You
know
the
baseball
park
and
coming
into
the
baseball
park
or
to
come
into
downtown
around
Rideau
Center
and
really
advertising
either
on
the
roof
of
the
tunnels
or,
as
you
come
into
stations,
what's
in
the
area,
just
kind
of
going
along
with
the
maps
that
John
Croce
has,
and
so
he
like
so
much.
You
know
really
give
me
a
tour,
an
idea
what
they
can
expect
to
see
around
the
stations.
A
D
It's
an
interesting
point:
it's
something
that
we're
thinking
about.
We
want
to
hit
the
right
balance,
as
I've
said
earlier,
between
providing
information
about
the
transit
system
or
not
not
masking
it
with
too
much
information,
but
information
about
the
context,
information
about
where
you
can
get
to
from
this
station
and
then
certainly
once
you're
off
the
train,
how
to
get
to
those
places.
That's
all
something
that
that
we're
building
into
this
system
certainly.
F
C
I
think
you're
much
mr.
Miller.
There
are
no
other
questions
as
he
hadn't
received
received.
Thank
you
very
much.
I,
remember
threes.
The
surveillance
system
for
transit
network
access
and
privacy
policy
members
will
remember
that
there
was
a
report
earlier
in
the
year
at
wanting
that
this
was
needed
and
the
reasons
why
I
don't
believe,
there's
a
PowerPoint
presentation,
but
mr.
McCarney.
Mr.
chard,
you
want
to
introduce
it
very
quickly
and
then
we
do
have
a
public
delegation.
B
C
B
I
can
assure
the
Commission,
obviously
there's
no
cameras
or
surveillance
in
the
Washington
facilities.
There
are
lots
of
cameras
in
the
stations
pointed
at
key
areas
and
there's
a
whole
process
of
where
you
can
point
those
cameras
for
coverage
and
so
forth
as
part
of
our
operational
elements,
so
we'll
be
surveilling
areas
in
those
stations,
but
not
inside
any
of
those
washing
areas.
C
H
H
B
Police
currently
uses
our
information.
A
lot
and
they've
been
quite
successful
in
apprehending
and
I
can
tell
you.
There
was
one
in
bar,
even
a
very
serious
crime
involving
shocking
females
and
so
forth,
so
they
use
our
cameras
they
used
them.
We
had
some
unfortunate
instances
in
your
in
your
word.
Also,
auto
police
is
a
very
good
partner
and
they
do
conform
and
comply
with
all
the
rules
and
use
our
current
video
surveillance
information,
and
they
will
continue
to
do
so
in
the
future.
Okay.
H
Thank
you
and
I
understand
the
privacy
legislation
around
a
lot
of
this
about
live
video
and
live
monitoring
by
police.
Is
there
any
move
to
look
at
that
in
the
future?
This
might
be
more
within
the
police
domain
and
I
will
be
raising
this
at
the
upcoming
Police
Board
on
Monday,
but
a
bit
of
live
monitoring
of
video
feeds
within
the
city.
B
To
legal
on
that,
but
in
terms
of
from
our
perspective
that
that
whole
sphere
should
be
directed
to
the
police,
chief
and
natl
Police
in
terms
of
that
we're
monitoring
the
system,
obviously
live
and
but
in
terms
of
use
for
investigations
so
forth,
Darla
police,
it's
on
an
oak
west
basis
following
the
process
that's
outlined
in
our
policies.
Thank
you.
John.
J
Thank
You
chair
just
a
quick
question,
which
was
more
of
a
curiosity
than
anything
else.
On
page
15
of
the
report,
you
described
the
period
of
time
for
which
the
video
from
the
surveillance
will
be
kept
and
there
are
different
time
periods
for
different
cameras.
Seven
days
for
buses
and
Oh
Train
15
days
for
the
Confederation
line
and
30
days
for
the
stations
I'm
just
more
curious
about
what
the
rationale
is
for
those
different
times.
Thanks.
L
Mr.
chair,
the
the
the
the
retention
periods
are
proposed
in
the
report.
It's
important
to
note
that
the
the
seven
days
for
conventional
buses
in
orange
filament
trains-
that's
from
the
current
policy
that
was
approved
in
2014,
and
the
four
stations
sales
office
partnered
locations.
That's
the
current
timeframe.
That's
a
twined
in
the
City
of
Ottawa
CCTV
policy
that
has
been
that
has
been
governing
up
to
this
point.
The
OSI
transversal
we've
really
just
incorporated
those
two
elements
into
one
overarching
policy
for
for
the
transit
network,
the
15
days
for
the
Confederation
line
trains.
L
We
did
look
at
you
know
there
is,
when
looking
at
the
potential
pairs
you're
looking
at
trying
to
find
that
balance.
What
are
your
operational
requirements
balancing
with
the
with
the
privacy
legislation?
The
guidelines,
and
the
main
reason
for
15
days
there
is-
is
that
we
only
have
access
to
those
trains
for
very,
very
short
windows
of
time
every
day
and
during
those
short
windows
at
times
in
which
the
trains
aren't
in
service.
L
E
B
B
You
need
to
have
the
discussions
with
the
experts
in
the
fields
for
the
Ottawa
police,
your
stakeholders,
the
public,
the
Union
and
it's
the
balance
between
protection
of
individuals
and
property
enforcement
of
laws,
enforcement
protection
of
the
system,
and
also
you
never
want
to
be
in
a
situation
where
you're,
collecting
and
hanging
on
to
information
for
extended
periods
of
time.
Just
because
you
think
you
need
to
there's
a
real
strong
commitment
in
this
organization,
with
the
full
support
of
our
legal
team
and
all
the
police
that
you
have
to
find
that
balance.
B
So
when
Troy
talked
about
the
15
days-
and
you
know,
accounts
for
news
bombs,
question
was
a
very
important
one.
What
why
four
different
train
system
data?
It's
because
they
drilled
into
the
maintenance
regimes
of
what
those
trains
are
going
to
be
doing
and
has
patches
outlined?
They're
gonna
be
on
the
line
for
extended
periods
of
time,
so
they
mapped
out
and
were
forced
by
legal
to
say:
why
do
you
need
to
go
to
fifteen
days?
What's
the
rationale
behind
that?
B
How
you
gonna
defend
that
when
someone
says
why
it's
electric
train
versus
diesel
and
you've
got
a
different
retention
period
and
so
forth,
so
that's
the
drilling
down
that
they
did
and
took
it
took
a
lot
of
time.
You
got
it!
You
have
to
find
that
balance
and
you
have
to
respect
people's
privacy
and
and
so
forth
on
those
on
those
elements.
E
B
A
shampoo,
la
protección
de
the
public
and
on,
unless
is
support
to
foreign
foreign
size,
fits
all
come
tarantella
Prezi
under
the
subway
different,
a
not
operation
name
on
connect
circle,
admissible,
decay,
unfair
police
operation,
a
Valerie
do
not
to
keep
the
legal
pad
set
perspective.
Don't
tell
your
Pascal
Allah,
say:
polar
Ontario
Canada.
E
E
B
The
capital
cost
and
install
is
all
covered
in
2.1
billion
had
a
bit
of
resource
uptake
that
we've
had
to
do
to
manage
all
of
the
retrieval
and
retention
of
of
the
video
and
in
our
control
room,
which
is
a
budgeted
item
that
I
can
follow
up
with
you
and
share
that
number
with.
You
also
has
retrofits
to
ensure
that
we
have
space
for
the
monitoring,
equipment
and
and
backups
and
so
forth.
E
If
I
could
get
that
information,
that
would
be
great
one.
Last
question:
that's
specific
to
my
award
the
surveillance
system
at
Belfast
Yard.
It's
referred
to
on
page
five,
just
want
to
put
on
the
record
there
there.
There
are
homes
that
are
adjacent
to
that,
and
there
have
been
some
concerns
from
the
from
the
residents
of
the
cave,
Eastway
Gardens
about
the
positioning
of
those
video
cameras
that
are
protecting
the
buildings
which
we
recognize
is
important,
but
they
add
at
a
small
angle,
difference
they
could
be
looking
into
persons
bedrooms.
E
B
C
L
L
Yes,
mr.
chair,
it's
important
to
note
that
when
there's,
if
there's
an
on
board
incident,
would
you
have
the
ability
to
to
view
live
on
the
trains?
L
C
A
Thank
You
mr.
chair,
just
one
clarification
that
I'm
looking
for
picking
up
on
something
that
councilor
journey
asked
about
so
I'm.
You
know
I,
understand,
of
course,
that
we
want
to
have
a
safe
transit
system
and
understand
that
we're
already
working
with
the
police.
In
many
regards,
certainly
the
if
you
will
the
exception
for
person,
collection
of
personal
information.
You
know
to
allows
for
an
exception
for
any
other
law
enforcement
agency
having
jurisdiction
in
the
matter
for
the
purposes
of
the
detection,
deterrence
and
investigation
really
of
any
legislation,
violation
at
all
and
I
understand.
A
There
will
always
be
circumstances
where
a
crime
may
have
been
committed
somewhere
close
to
OC
Transpo,
and
we
suspect
that
maybe
the
person
escaped
that
way.
So
the
police
may
come
to
us
and
say
this
is
a
circumstance
where
we
want
to
see
what
you've
got.
I
just
want
to
clarify
that
the
viewing
live,
video
policy
doesn't
contemplate
a
situation
were
under
normal
circumstances.
The
Ottawa
police
would
be
able
to
come
and
say
we
would
like
to
just
monitor
your
live.
Video
I,
see
no
exception.
L
L
L
A
A
So
just
I
guess
a
further
clarification
on
that.
I
did
say
you
know.
Certainly
there
would
be
circumstances
I
think
always.
Emergency
response
is
going
to
require
sort
of
live
viewing
of
the
video.
But
again
the
exception
for
law
enforcement
could
be
very
broad,
we're
not
very
far
off.
I
would
say
we're
already
in
the
day
and
age
where
we
could,
in
theory,
have
facial
recognition,
software
running
with
the
live
viewing
and
it
could
pick
up
on
any
given
time.
A
Here
are
six
people
that
are
currently
wanted
by
the
Ottawa
police,
and
then
the
Ottawa
police
only
need
be
waiting
when
they
get
off
their
bus
or
train
I
want
to
know
if
this
policy
is
broad
enough,
that
it
would
permit
that
kind
of
activity
by
the
Ottawa
police
without
prior
judicial
resonation.
Sorry.
A
Certainly
happy
to
give
some
information
and
follow
up
if
anything
else
is
needed,
so
the
municipal
Freedom
of
Information
protection
of
Privacy
Act
does
have
a
definition
for
law
enforcement,
so
whether
it's
accessing
cameras
on
transit,
property
or
accessing
other
records
of
the
city
law
enforcement
can
come
in
and
seek
to
access
that
information
if
it
falls
under
the
confines
of
mfit.
The
practice
here
at
the
city
is
that
those
requests
for
access
are,
are
monitored
and
are
documented.
They
do
occur
for
law
enforcement
matters,
as
defined
under
the
Act.
A
I
am
not
at
all
aware
of
any
facial
recognition
technology
ever
being
applied.
That
is
not
something
I
can
answer,
and
should
the
request
come
forward
to
apply
that
type
of
technology.
I
would
imagine
that
we
would
work
very
closely
with
transit
services
or
pardon
me,
the
transportation
department,
to
see
whether
that's
legally
acceptable
I'm,
not
aware
of
any
such
precedent.
B
Mr.
chair,
if
I
can
just
gives
Commission
some
assurance
of
Weavers,
that
technology
is
out
there,
we've
all
heard
about
it.
That
can
tell
you
that
there
was
discussion
not
about
that
about
how
we're
gonna
monitor
all
these
cameras
we're
not
going
down
that
path.
At
this
point
in
time,
it's
not
in
our
plan
not
to
say
that,
doesn't
you
know
in
the
future
that
somebody
doesn't
don't
want
to
do
that,
but
I
think
in
keeping
with
were
here
in
front
of
you,
we've
consulted
with
the
public.
B
To
me
that
would
be
a
major
policy
shift
for
OSI
transfer.
I
can't
speak
on
other
jurisdictions.
I
would
I
know
our
legal
team
we'd
be
in
front
of
you
again
if
we
were
gonna
go
down
that
path,
but
I
also
want
to
make
something
very
clear
that
mr.
charters
staff,
that's
in
that
control
room,
are
special
constables
that
are
monitoring
equipment.
If
they
see
an
illegal
activity
occurring,
they
will
quickly
mobilize
our
officers
NOP
s,
so
that
a
lot
you
know
and
but
that's
not
on
a
they're
not
fixated
on
a
screen.
C
B
They
want
to
go
down
the
path
of
facial
recognition,
bomb
detection,
all
a
lot
of
technology.
That's
out
there,
that's
a
big
discussion
that
needs
to
occur
in
a
big
policy
piece
that
we
would
want
to
bring
forward
and
have
very
complicated
discussions
with
our
legal
team
on
that,
and
just
to
also
make
it
crystal
clear
if
OBS
wants
to
come
into
our
control
room
and
start
actively
monitoring
or
retrieving
information.
There's
a
formal,
documented
process
for
here
and
for
Loretta.
Also,
that's
the
other
place
where
we
have
cameras,
I
also
manage.
So
thank.
A
You
for
that
response,
I
think
I
have
heard
subject
to
what
I'm
about
to
say.
The
reassurance
as
I
was
looking
for.
Once
again,
I
would
like
to
reiterate
that
when
our
people,
when
OC
Transpo
special
constables
when
anybody
in
the
is
in
the
ops
center
is
viewing
my
video
and
they
see
the
commission
of
an
offense
in
progress,
I've
got
no
difficulty
with
o-p-s
and
arc
especial
constables
and
anybody
else
being
dispatched
to
deal
with
that
situation.
A
I
guess
my
concern
was
recognizing
that
we
don't
and
we
haven't
instituted
a
facial
recognition,
software
or
bomb
detection,
or
anything
like
that
as
I
read,
this
policy
is
written
broadly
enough
that
until
I
heard
that
assurance
I
wouldn't
have
seen
the
requirement
for
the
Ottawa
police
necessarily
to
have
come
back
and
ask
for
a
change
in
policy
to
do
that.
So
I
guess
who
I'm
seeking
guidance
on
them
from
the
chair
is:
how
do
we
get
that
assurance
such
that?
A
A
B
I
Well,
once
again,
mr.
chair,
thank
you,
as
it
is
often
the
case.
Commissioner
crew
beat
me
to
it.
So
I'm
satisfied
with
the
response
that
we've
just
received.
Just
from
my
perspective,
perhaps
for
the
benefit
of
others.
There
is.
There
is
no
doubt-
and
we've
heard
reasons
why
earlier
today,
why
OC,
Transpo
or
transit
system
require
access
to
live
data
right
it's
an
operational
requirement.
It
allows
them
to
detect
patterns
of
life
in
the
life
of
our
users
and
that
information
is
very
useful
to
adjust
the
system.
I
There
is
no
protected
information
in
that
data.
It's
not
the
data
itself.
The
video,
the
images
are
not
protected.
They
don't
contain
any
information
until
you
exploit
that
information,
so
we
need
to
make
sure
that
our
system
is
sufficiently
robust
so
that
we
can
control
access
to
that
data
and
I
was
very
happy
to
see
that
you
have
the
protocols
in
place
in
your
policy
and
it's
very
robust.
It's
to
me
anyway.
I
It
looks
very
good
because
the
who
accesses
that
data
is
key
and
we
want
to
make
sure
that
that
is
accessed
for
the
right
reason
by
the
right
people
and,
more
importantly,
as
the
policy
dictates
that
we
know
who
accessed
it
and
when
and
for
what
reasons.
So
as
long
as
the
system
does
not
have
it,
what
I
would
call
exploitation
technology
where
the
data
can
be
exploited
to
be
to
generate
biometrics
data,
then
I
think
we're
good
to
go
so
so,
and
that's
the
way
I
read
it.
I
F
L
Mr.
chair
with
a
third
actually
the
with
the
rest
of
the
buses,
they
go
through
a
regular
maintenance
program.
You
nightly
weekly
monthly
programs
in
which
the
cameras
and
those
types
of
things
are
checked
in
the
NIT
unit.
That,
as
well,
can
do
some
remote
monitoring
to
make
sure
the
systems
are
functioning
as
they're
intended.
The
transit
operation
control
room
monitors
the
the
cameras
that
are
out
the
the
off-site
locations
and
throughout
our
facilities.
L
So
the
transit
weigh
stations
to
cell
centers
and
they're
actively
monitoring
those,
so
they
would
notice
if
there's
anything
wrong
with
the
camera.
If
it's
not
functioning
properly
and
with
regards
to
real
transit
maintenance,
who
will
be
responsible
for
maintaining
the
trains
for
the
for
for
the
foreseeable
future?
They,
you
know
they
have
very,
very
strong,
there's,
there's
performance
metrics
there
that
will
hold
them
accountable
and
we
will
be
doing
daily
and
weekly
monkey
means
with
them
too
how
they
they
feeling
the
divide,
their
performance,
metrics.
L
And
if,
if
there
are
issues
where
the
cameras
will
notice
will
be
notified
of
that,
and
we
have
that
those
financial
clauses
in
which
we
can
leverage
some
penalties.
So,
which
will
definitely
keep
them,
keeping
those
things
up
and
up
and
running
in
in
good
order.
So
we
have
the
checks
and
balances
in
place,
and
you
know,
as
I
said
it's
it's
daily,
its
weekly,
its
monthly
monitoring
of
the
cameras,
so
not
with
that
said,
I
mean
there
always
can
be.
F
E
F
I
fully
appreciate
that,
and
never
to
believe
these
things
do
break
down
and
and
cannot
work
100%
of
the
time
like
any
other
piece
on
the
bus
just
on
the
buses
or
a
credit
system.
Now
what
sort
of
downtime
do
we
see?
Is
this
something
that
we
should
be
looking
at
in
the
future,
or
are
we
satisfied
that
the
current
infrastructure
that
we're
using
on
those
cameras
is
as
the
proper
uptime.
C
Sorry,
thank
you.
I
think's,
very
much
I
have
just
one
question
following
up
on
that:
will
the
cameras
and
I
suppose
the
recording
medium
be
a
a
go/no-go
item
for
being
deployed
in
the
morning.
So
there
are
some
issues
you
don't
necessarily
need
to
fix
right
away.
Is
this
going
to
be
one
of
them
that
is
critical
to
the
service
being
put
in
in
the
morning.
L
No
mr.
chair
with
regards
to
the
new
there's,
multiple
cameras
on
all
the
buses
and
all
the
vehicles.
It
would
depend
on
what
the
what
the
failure
is,
if
it's
one
camera
with
it's
a
function,
if
it's
the
entire
system,
that
would
be
another
question,
then
those
those
would
be
for
the
things
that
we're
finding
with
reoriented
meetings.
As
we
get
closer
to
service.
L
C
You
very
much
there
any
other
questions
on
this
item.
Seeing
none.
The
recommendation
is
for
the
transit
Commission
to
approve
the
surveillance
system
for
transit,
network
access
and
privacy
policy,
as
described
in
this
report
and
set
out
in
document
one
Society
approved,
carry
carry.
Thank
you
very
much.