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From YouTube: Mass Adoption and Use-Cases: Status and UX Research
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A
Okay,
so
start
up,
I'm
Patrick
I'm,
also
from
status.
I'm
gonna
talk
a
little
bit
about
building
UX
spots.
This
is
a
very
pithy
title
in
early
retrospective.
Actually,
don't
know
what
that
means
it
more
or
less.
I'm
going
to
talk
a
little
bit
about
how
the
UX
team
has
thought
about
the
way
in
which
we
construct
our
user
experience.
A
Moving
in
to
our
beta
launch
and
things
onto
main,
which
I'll
talk
a
little
bit
more
about
in
a
minute,
the
first
and
foremost
just
to
get
people
on
the
same
page
about
what
status
is
I'm
sure
most
people
in
this
room
are
familiar,
but
one
catchy
way
of
thinking
about
it
is:
it
is
a
platform
for
value
exchange
where
our
goals,
I
think
kind
of
span.
We
think
about
it's
like
three
channels
or
three
pillars:
one
we're
trying
to
allow
people
or
enable
people
in
the
decentralized
world
to
communicate
to
to
transact.
A
So
you
to
find
and
discover
you
know
it
converges
typing
applications
where
they
can.
You
know
they
can
exchange
goods
with
one
another
and
store
their
assets,
fundamentally,
so
them
to
enable
those
transactions.
Of
course,
people
have
to
have
crypto,
obviously
have
to
to
be
able
to
distort
somewhere
safely
and
securely
sorry.
A
So
this
way,
this
kind
of
looks
like
when
you
think
about
these
sort
of
these
these
pillars
or
this
principles
of
allowing
people
to
read,
hurts
you
to
transact
or
to
move
to,
communicate
or
actually
store
their
the
value
their
goods.
These
are
probably
the
three
main,
your
like
use,
cases
or
flows
that
you
can
go
through.
The
application.
A
Julian
of
course,
talked
about
a
little
bit
about
doubts
outside
this
is
basically
our
entry
point
into
the
dab
screen,
and
so
basically,
what
I'm
going
to
try
and
relay
to
you
is
a
few
different
points
that
we
learned
from
user
research
over
the
last
six
months
of
doing
a
lot
of
iteration
I.
Think
we've
gone
through
nine
rounds
of
usability
studies.
I
do
want
to
emphasize
that
we
we
haven't
learned
and
we
haven't
necessarily
iterated
just
on
usability
studies
by
itself.
A
This
is
an
entire
process
that
has
taken
our
entire
team
or
when
I
say
team,
maybe
the
whole
product
development
team,
one
of
the
best
ways
to
learn
about
where
people
are
still
playing
with
our
application
and
where
they're
actually
having
usability
problems.
Where
we,
you
know,
we
see
drop-off
in
usage,
was
actually
from
this
experience
of
just
pushing
the
app
onto
main
that
and
going
from
alpha
to
beta
there's
really
no
other
better
way.
A
We
can
know
that
you
learn
something
without
you
know,
having
people
actually
use
and
try
and
transact
on
a
regular
basis
or
just
do
things
with
the
applet
or
regular
basis.
So
let
me
jump
in,
though
so
the
way
I'm
gonna
started.
This
is.
It
is
basically
we're
gonna
talk
about
an
insight
of
something
that
we
learned
from
doing
user
research,
kind
of
translated
it
into
plain
language
and
how
it
has
an
effect
on
the
UI,
so
in
this
first
example
ignore
the
number
of
our
tagging
system.
A
A
But
the
really
the
point
is
is
that
we
saw
in
different
sites
that
they
stopped
and
then
he
might
even
have
dropped
off
and
we're
just
basically
confused
so
to
translate
that
into
kind
of
like
a
product
level.
Question
that
you
can,
we
can
ask
ourselves
as
designers,
product
managers
or
engineers
we
can
say
well.
Do
people
need
to
back
up
their
see
phrases
as
a
first
step.
This
is
like
a
common
pattern.
That's
sort
of
developing.
A
A
Maybe
this
is
something
that
we
can
push
to
a
different
stuff,
so
how
that
has
manifested
and
most
recently
in
and
are
pushing
on
to
main
that
is
basically,
we
said:
hey,
let's
try
and
find
points
or
triggers
within
the
application
where
people,
where
it's
actually
contextual
and
it's
appropriate
that
people
might
back
up
their
secrets.
So,
for
example,
we
moved
it
onto
the
profile
screen,
which
is
one
of
the
lesser
used
screens.
Maybe,
but
it
seems
like
that's
in
a
perfect
place.
A
It's
contextual
with
the
other
types
of
actions
that
you
might
do
like
you
know:
switching
your
currency
or
setting
your
notification
preferences.
It's
basically
a
preference
or
you
could
think
of
it.
That
way.
Another
way
to
do
it
there
another
way
to
think
about
it
is
if
we
do
detect
or
if
you
do
think
that
people
will
have
our
starting
assets,
maybe
that's
the
appropriate
time
to
tell
them
hey.
A
It's
it's
a
lot
of
actually
terminology
that
we
found
that
this
has
been
introduced
to
our
application,
but
we
see
it
in
other
applications
as
well.
It's
something
we
recognize
that
you
know
other
designers
in
the
space
we're
kind
of
struggling
with
at
this
point,
so
we
have
examples
like
Steve,
Fraser
versus
recovery,
frizzies
been
talked
about,
but
there
we've
also
seen
confusion
around
the
concept
of
a
contact
code
versus
what
your
public
key
is
for.
A
Applications
calls
different
things,
but
this
is
basically
a
way
in
which
what
user
can
share
their
contacts
or
at
least
get
in
touch
or
connect
with
another
user.
There's
things
like
recovering
access
and
recovering
your
account
or
restoring
your
wallet,
which
is
actually
a
different
thing
from
restoring
your
account
in
our
case,
receiving
a
transaction
and
requesting
a
transaction
so
that
you
know
a
requesting
a
transaction
is,
is
maybe
something
and
I
think
in
the
old
world
is
something
that
yeah
you.
A
A
So
this
also
led
to
a
different
question
about:
can
wait
for
the
in
the
sign
up
for
a
space,
just
brainstorming
about
how
we
can
maybe
replace
the
text
content
with
something
that
is
a
little
bit
easier
for
people
to
recall,
and
so,
rather
than
focusing
on
recognition
and
asking
people
to
memorize
things.
All
we
wanted
to
do
is
remove
a
layer
of
complexity
and
see
if
people
could
actually
recall
that
we
might
have
emojis,
which
is
a
very
fancy
way
of
saying
yeah
like
we
just
wanted
to
try
out
emojis.
A
So
this
is
something
that
we've
we've
implemented
and
are
experimenting
with.
So
what
we
like
to
do
is
basically
have
emojis
on
the
on
the
signing
phrase,
and-
and
here
you
do
enter
your
password,
but
we
we
do
have.
We
seem
to
see
a
little
bit
better
uptake
in
terms
of
comprehension
or
at
least
and
yeah,
like
a
little
bit
more
of
an
understanding
of
what
your,
what
this
thing
is
supposed
to
do
for
you.
A
So
at
a
certain
point,
we
were
basically
tracking
user
metrics
for
people
that
are
honest,
honest
and
like
many
different
applications,
they
had
to
actually
off
into
us
tracking
their
at
that
next
on
them
and
we
were
basically
using
an
old
path,
which
is
basically
the
standard,
iOS
and
Android
pattern
for
opting
into
two
metrics
and
tweaking
the
text
to
see
people
would
actually
read
it.
It
worked
really
so
we
asked
ourselves:
how
can
we
make
an
opt-in
for
metric?
A
A
And
initially
this
is
actually
I
mean
I
can
say
it
initially.
This
is
show
you
more
in
a
minute,
but
like
this
is
what
we
came
up
with,
where
we
removed
this
sort
of
an
anti-pattern
around
stacking
you're,
sharing
your
usage
call-to-action
and
placing
them
next
to
each
other.
A
different
version
where
you
kind
of
as
a
user,
you
have
to
do
the
like
see
what
what
people
are
asking
you
or
what
status
is
asking
you
to
do
then
share
or
like
to
share
it
or
not
shared
they
talk
and
we
flip
them.
A
We've
we
flipped
the
these
sort
of
the
sharing
or
the
confirmation,
the
sharing
on
su
the
left
side
versus
the
right
side,
and
then
we
ask
the
people
again
about
whether
or
not
they're
really
sure
they
want
to
share
their
data.
However,
this
covers
continued
into
actually
into
the
middle
of
the
summer,
whereby
I
think
there's
different
folks
within
satis.
That
said,
hey
you
know
like.
Why
do
we
need
to
have
tracking
at
all?
Can
we
find
different
outlets
are
different
ways
in
which
we
can
you
know
we.
A
We
can
give
up
like
a
little
bit
of
knowledge
about
how
people
are
moving
around
in
the
application
or
using
the
application
to
guarantee.
There
seems
like
a
little
bit
more
security
and
privacy,
so
we
have
actually
removed
this
all
together
now
and
it's
actually
not
in
our
onboarding
screen
and
we're
trying
to
figure
out
ways
of
getting
a
regular
active
usage
data
through
through
different
channels.
A
So
the
last
insight
I'll
talk
about
is
that
also
we
were
seeing
that
people
when
it
comes
to
sort
of
translating
how
crypto
is
sort
of
like
it
can
be
used
for
some
of
these
transactions.
These
applications
we're
getting
confused
about
okay,
like
with
like
when
I,
send
ether
or
I,
sent
SMT
to
a
different
wallet
like
actually
how
much
like
what
is
the
actual
value
that
I'm
sending
so
yeah.