►
Description
House Transportation Committee- February 8, 2022- House Hearing Room 1
A
A
You,
madam
clerk
and
just
personal
note,
I'd
like
to
say
I'm
impressed
that
we
have
a
quorum
every
tuesday
morning
since
we've
moved
the
time
I
I
know
it's
difficult,
but
I'm
so
impressed
with
your
dedication
to
transportation.
It's
just
it's
just
incredible:
we've
not
had
a
struggle.
One
morning,
it's
great
any
personal
orders:
announcements
from
committee
members,
seeing
none
without
objection,
we'll
go
to
the
calendar
item
number
one
on
the
calendar
is
house
bill.
1544.
A
there's
still
some
discussion
about
that,
and
this
is
the
third
calendar.
So
without
objection
we
will
roll
that
to
the
special
calendar
of
the
final
calendar.
Special
calendar
of
the
final
calendar
they're.
Both
special
two
special
calories
item
number
two.
There
is
some
discussion
about
an
amendment
on
that
one
and
that
will
be
rolled
one
week
without
objection
which
brings
us
to
the
end
of
the
calendar,
but
we're
not
done.
A
We
have
with
us
the
department
of
safety
and
homeland
security
and
they're
going
to
present
a
presentation
about,
I
believe,
about
the
cdls
and
some
licensing
and
things
like
that
and
we're
glad
to
have
colonel
perry
with
us
and
also
elizabeth
stroker.
I
think
everyone
knows
elizabeth
who's
on
this
committee
and
michael,
is
here
and
also
paul
shaw,
daniel
the
assistant
commissioner.
So
we're
going
to
invite
you
to
come
forward
and
let
us
see
what
you
have
to
say.
D
Elizabeth
stroker
legislative
director
for
the
department
of
safety.
We
have
our
expert
michael
hogan
back
there
in
case
things
get.
We
need
some
history
on
things,
so
we'll
pull
him
up,
but
you
all
know
him
very
well
and
I'll.
Let
them
introduce
themselves
but
assistant.
Commissioner
shaw
is
gonna
head
us
off
here
with
an
update
on
real
id
and
driver
services.
B
On
good
morning,
I'm
assistant
commissioner
paula
shaw
daniel
over
the
driver
services
division.
I
have
with
me
today,
as
elizabeth
mentioned
director
michael
hogan,
who's
over
the
issuance
division
and
basically
my
right
hand
he's
been
around
for
a
long
time
and
has
a
lot
of
information,
and
I
know
that
he's
worked
with
you
guys
for
years,
so
I
wanted
to
recognize
director.
Hogan
you'll
always
see
him
in
the
back.
B
In
the
fiscal
year
2020
21
budget,
the
department
was
appropriated,
80
driver
services,
examiner
positions,
the
majority
of
the
positions
were
assigned
to
the
metropolitan
areas
and
or
the
surrounding
counties.
The
impact
was
felt
immediately
on
backlogs
and
long
lines
and
a
reduction
in
wait
times
at
the
top.
Ten
centers
was
felt
immediately
and
I
would
like
to
thank
this
body
for
the
support
that
they
gave
us
in
making
that
possible
and
the
many
things
that
I'm
about
to
mention
that
have
been
accomplished.
B
The
department
implemented
an
appointment
system
to
manage
customer
traffic
and
customer
expectations
in
2021
the
department
rolled
out
the
queue
anywhere
queuing,
allowing
the
public
to
place
themselves
in
line
using
their
phone
without
entering
the
service
centers.
This
was
extremely
beneficial
and
timely,
considering
that
we
were
dealing
with
a
pandemic,
so
it
allowed
individuals
that
opportunity
to
wait
in
their
cars
and
feel
more
comfortable
pending
the
service.
B
The
department
implemented
an
interview
style
application
for
existing
customers.
This
was
a
change
in
process
and
created
efficiencies
within
the
division
saving
time
and
allowing
us
to
provide
service
to
more
customers.
This
new
process
reduce
the
application
processing
time
and
reduce
the
need
for
paper
applications.
B
The
next
last
thing
they
need
to
do
is
to
try
to
find
a
driver's
services
center
to
be
able
to
get
that
valid,
credential
or
document
that
they
need
to
be
able
to
file
their
insurance
or
process.
Any
other
claims
that
they
may
have,
so
it's
really
rewarding
for
us
when
we
have
when
we
that
we've
been
able
to
provide
that
service
to
the
citizens.
B
We
expanded
our
online
services
to
allow
the
public
to
conduct
business
without
visiting
a
driver
services
center
online
transactions
were
expanded
to
26
total
services
to
allow
the
public
the
convenience
of
conducting
businesses
from
their
home
without
visiting
a
center
use
of
online
services
also
helps
reduce
customer
traffic
in
the
centers.
The
department
actively
promotes
the
use
of
the
online
services
through
various
social
media
platforms,
internal
marketing
strategies,
word
of
mouth
and
education
to
the
public.
B
The
improvement
efficiencies
that
I
have
mentioned
have
allowed.
The
department
to
re
reduce
its
average
wait
time
significantly
over
the
past
three
years
to
historic
lows
and
has
reduced
customer
traffic
in
2019.
The
average
wait
time
for
the
state
was
right
at
38
minutes
and
in
some
areas,
especially
the
metropolitan
areas.
It
was
much
much
higher
in
2021
our
average
wait.
Time
is
19
minutes
and
five
seconds
to
date.
B
So-
and
this
is
something
we
with
the
implementation
of
the
the
queuing
system
and
the
appointment
system-
we
also
implemented
a
tracking
system
and
we
watch
it
by
center
by
by
date
by
time.
So
if
we
have
one
that,
maybe
the
numbers
fluctuate
a
little
bit
we're
immediately
drilling
down
in
that
to
see
what
the
problem
is.
Do
we
have
a
staffing
issue?
Do
we
you
know
our?
What
is
exactly
the
problem
is
there's
something
going
on
sometimes
there'll
be.
B
You
know
it's
not
uncommon
for
us
to
have
building
maintenance
problems,
but
we
we
want
to
know
what
that
answer
is
immediately
behind
that,
if
there's
a
delay
call
so
that
availability
of
that
data
that
the
senator
has
this
a
system
has
provided
to
us
has
allowed
us
to
do
much
more
timely
management
and
to
adjust
that
the
other
thing
is
with
the
appointment
system
that
we
have.
We
have
the
ability
to
regulate
the
flow
of
traffic
where
we
did
not
have
that
before.
B
You
would
have
individuals
high
volumes
serving
a
large
volume
of
customers.
Everybody
would
show
up
at
eight
o'clock
in
the
morning
and
then
they
were
frustrated
because
some
of
them
had
to
wait
a
long
time
and
with
the
the
access
to
the
appointment
system.
This
allows
us
to
stage
the
flow
of
the
traffic
throughout
the
day
and
we
do
still
serve
the
walk-in
customers
as
well
in
reference
to
real
id,
which
was
a
topic
that
was
high
on
the
agenda.
B
B
tennessee
is
a
real
id
elective
state,
meaning
that
citizens
have
the
option
of
obtaining
a
real
id
compliant
credential
or
to
continue
to
use
the
legacy.
Credential.
A
reality
is
only
needed
when
used
for
the
purposes
of
the
real
id
act.
The
legacy
license
will
continue
to
be
valid
for
driving
purposes.
B
As
of
january
1,
the
state
had
issued
1.8
million
real
ids.
The
department
averages
issuing
730
000
real
ids
annually
at
the
current
issuance
rate,
the
department
estimates
it
will
issue
2.5
to
2.7
million
real
id
license
before
the
real
id
deadline
of
may
3rd
2023
to
assist
the
public
with
complying
with
real
id
requirements
and
to
assist
to
address
wait
time
and
population
growth
demands.
B
The
department
implemented
the
new
real
id
services
in
january
2021
that
allow
citizens
to
upload
their
documents
to
prepare
for
a
visit
to
the
center
to
ensure
that
the
documents
were
correct
before
they
actually
arrived
at
the
center,
reducing
the
number
of
trips
that
they
were
making
as
well
as
of
today,
over
35
000
people
have
used
the
new
service.
The
upload
document
features
can
also
be
used
to
reinstate
documents
and
for
medical
certifications
for
the
commercial
driver's
license
holders.
B
We've
made
a
lot
of
progress,
but
with
like
with
any
organization,
we
still
face
challenges
and
that's
a
new
opportunity
for
us.
We
face
challenges
as
if
they
were
an
opportunity
and
look
for
a
way
to
address
them.
The
biggest
thing
that
we
face
is,
though
we
have
changed
a
lot
of
the
processes
that
we
have
is
the
perception
that
we
continue
to
do
business
the
same
way.
B
So
there's
the
perception
that
there's
still
going
to
be
a
long
wait
when
you
go
to
the
driver
services
center,
they
getting
the
word
out
about
the
opportunity
for
the
availability
of
appointment
service
or
just
to
check
your
wait
time
online
to
see
what
the
wait
time
is
at
a
particular
center
you're
going
to
visit.
That's
a
challenge
for
us,
so
changing
that
perception
is
something
that
we
work
through
work
on
constantly
and
we
work
with
the
our
community
groups.
B
B
We
want
to
share
with
it
with
the
people,
the
technology
that
we've
made
available.
The
self-service
options
the
many
like
I
said,
we
have
26
transactions
that
are
online.
You
can
eliminate
the
need
to
go
to
a
service
center
in
many
cases.
Of
course,
if
you've
got
to
take
a
skills
test
or
you
have
to
bring
in
documents
to
be
validated,
you
will
still
have
to
visit
the
center.
B
We've
also
focused
a
high
attention
to
the
training
of
our
staff.
We
believe
that
better
trained
staff
and
properly
resourced
staff
will
help
them
to
serve
the
customers
better
in.
In
the
end,
it
it
results
in
a
a
happier,
employee
and
better
service
to
the
public.
So
we
have
partnered
with
some
of
our
higher
education
institutions
to
help
provide
services
and
with
the
american
association
of
motor
vehicle
administrators
to
certify
our
examiners
at
the
highest
level
of
certification
that
you
can
achieve
in
the
nation.
B
The
experience
the
division
still
experiences
a
strain
on
employee
recruitment
and
retention.
Very
much
like
what's
been
experienced
in
the
private
sector
and
job
market
throughout
the
country.
Key
positions
are
impacted,
the
most,
for
example,
those
in
the
commercial
driver's
license
unit
driver's,
license
examiners
and
call
center
positions.
B
I
truly
mean
that
is
made
a
lot
of
difference
in
the
service
that
we
can
provide
to
the
public
and
just
the
general
mindset
and
morale
of
the
workforce,
and
they
know
that
you've
taken
actions
to
help
them
to
help
improve
the
services
and
help
to
make
this
a
better
workplace
for
them,
and
I
genuinely
appreciate
your
support
at
this
point.
This
concludes
the
comments.
The
prepared
comments
that
I
have
and
we're
available
for
any
questions
you
might
have
at
this
point.
A
F
Yes,
chairman
how
chairman
committee,
I
appreciate
the
opportunity
to
give
just
a
little
update,
I'll
try
to
be
quick,
so
y'all
can
hopefully
ask
us
any
questions.
You
might
have.
It's
been
a
crazy
couple
of
years
for
thp
and
in
the
state
and
as
everybody's
well
aware,
fatal
crashes
have
been
on
the
rise
really
since
covid
started
since
the
pandemic.
F
We
had
another
terrible
year
last
year
in
the
state
overall
crashes
didn't
go
up
a
lot.
Fatals
did,
I
think
everybody's
seen
it.
If
you
drove
on
the
interstate
you've
seen
everybody
flying
around
you
flying
past
you
and
really
our
solution
is
more
troopers,
more
law
enforcement
present
and
visible.
I
think
everybody's
aware
that
probably
troopers
do
more
today
than
they've
ever
done.
We're
pulled
in
a
lot
of
different
directions.
F
That
being
said,
we're
finally
getting
back
to
work
a
little
bit.
We
have
been
over
the
last
six
or
eight
months,
getting
troopers
back,
certainly
visible,
but
in
contact
with
the
public
you
know
trying
to
in
in
an
effort
to
protect
them
as
well.
We
we
tried
to
be
visible
but
reduce
some
of
our
interaction
with
the
public.
That
being
said,
we
had
a
a
sharp
rise
in
distracted
driving
citations.
F
Overall
traffic
stops
were
way
up
in
2021
from
20.,
really
the
the
distracted
driving
do
in
part
to
this
certainly
committee
and
and
the
legislative
body
in
general
for
for
giving
us
the
hands-free
law
that
that's
allowed
us
to
really
crack
down,
and
I
can
say
most
crashes
have
gone
up.
The
one
crash
statistic
that
went
down
this
past
year
was
the
distracted
driving
fatal
crashes,
which
is
you
know,
I
think,
a
testament
to
you
all
in
the
law
and
then
obviously
the
work
of
the
troopers.
F
We
are
trying
to
fight
against
what
state
government
has
done
for
a
long
time
when
it
comes
to
hiring
I'm
jumping
now
to
our
hiring
and
issue.
We
hire
one
class
a
year.
It's
really
hard
to
keep
our
numbers.
I
think
every
business
is
learning,
certainly
every
other
state
agency,
when
they,
when
somebody
leaves
quits,
retires
or
has
to
be
fired.
F
They
immediately
replace
that
person
well
thp.
We
hire
historically
once
a
year
and
it's
hard
to
keep
our
numbers.
So
we
are
pushing
to
change
that.
We
started
school
two
weeks
ago,
we're
start
we've,
we've
hired
some
out
of
state
troopers
from
various
states,
there's
a
lot
of
people.
You
all
know
this,
but
anybody
that
want
to
move
to
tennessee
for
a
lot
of
different
reasons
and
we're
trying
to
capitalize
on
that.
F
So
we've
got
about
nine
troopers
from
other
agencies
with
really
good
resumes
that
want
to
come
work
here,
they're
going
to
start
the
end
of
the
month,
we're
going
to
speed
up
their
training.
They
they
have
what
we
think
are
the
basic
fundamentals:
they
have
to
do
some
requirements
by
state
law
and
post
commission,
but
we're
going
to
get
them
to
work.
We're
starting
another
class
in
april
of
sort
of
a
national
hiring
push.
The
governor
was
a
part
of
that
help.
Push
for
that.
F
We're
we've
got
about
60
they're,
going
to
start
that
class,
and
these
are
these-
are
all
law
enforcement
officers,
we're
going
to
speed
up
their
training
as
well
and
get
them
get
them
out
on
the
streets
and
then
I'll
be
probably
coming
to
to
y'all
and
asking
to
start
another
school
or
to
do
the
hiring
process
to
start
another
school,
probably
in
the
august
time
frame.
I
think
that's
the
key
to
keeping
our
numbers.
We
don't
have
a
problem
recruiting
and
hiring.
We
just
don't
do
enough
of
it.
F
It's
hard
in
this
day
and
age
to
hire
once
a
year
and
fill
spots.
So
if
we
can
get
to
a
my
goal,
is
a
quarterly
hiring.
I'm
gonna
just
stop
there
and
then
give
you
one.
So
we've
we've
had
a
rough
month
in
january,
the
tennessee
highway
patrol
some
of
you
are
aware.
We
lost
two
troopers,
they
weren't
on
well,
they
weren't
on
duty
at
the
time
of
their
death,
but
it's
a
big
blow
to
our
family.
Certainly
in
east
tennessee,
trooper
sergeant,
randall
massingell
he's
a
member
of
our
crash.
F
Reconstruction
team
died-
and
you
know,
49
years
old
to
too
young
and
a
valuable
member
to
our
department
and
then
vince
mullins
he's
also
from
the
a
little
bit
further
east
tennessee
area
he's
a
trooper
a
long
time,
trooper
one
of
those
guys
that
stopped
a
lot
of
cars
and
and
really
tried
to
make
a
difference
on
the
roadways
of
tennessee
and
and
he
passed
away
due
to
a,
I
will
say,
a
common
illness
that
we
all
know
about.
So
we're
reeling
a
little
bit.
F
A
D
G
Thank
you,
mr
chair,
and
to
the
assistant
commissioner
wow.
I
I've.
I
learned
a
lot
about
what
the
dmv
is
is
doing
in
driver's
services.
So
you
know-
and
I
I
consider
my
I'm-
definitely
not
a
social
media
junkie
by
by
any
stretch,
but
I
think
we
just
need
to
do
a
more
to
spread
the
word
I
I
did
not
realize
that
you
could
upload
the
document
for
the
true
id
you
know
and
things
and
I
don't
think
I'm
in
a
in
a
vacuum
on
an
island.
G
So
I
just
encourage
you
all
to
go.
Maybe
more
mainstream
media!
You
know
have
an
all
out
blitz
on
this,
because
folks
do
dread
going
to
driver
services
center
and-
and
as
you
say,
you
know
the
the
the
scheduling
or
the
real
time.
A
key
reval
evaluation
to
where
you
can
see
is
this
a
good
time
is
that
is
that
a
good
time?
D
Thank
you
and
and
we'll
I'll
send
to
the
to
the
chair
of
one
pager
of
all
real
id
requirements
and
then
I'll
send
a
list.
We
developed
a
list
of
everything
that
we
do
online
with
all
of
our
links
and
for
you
all
to
have
the
chair
can
share
it
or
I
can
send
it
to
everyone.
So
you
all
have
that
and
can
share
it
with
all
of
your
constituents
as
well.
E
Thank
you,
mr
chairman,
and
I
too
appreciate
what
you
guys
do
and
to
that
last
comment,
I
think
if
you
have
some
kind
of
post
social
media
posts
that
you
can
share
with
us
that
are
that
are
set
up
for
us
to
advertise
for
you.
I
think
each
of
us
can
can
do
that
and
then
we'll
have
folks
that
follow
us.
That
would
do
the
same
and
I
think,
might
be
a
very
inexpensive
inexpensive
way
to
get
the
word
around.
E
You
talked
about
the
different
things
that
that
you
guys
have
done
to
make
it
easier
and-
and
that's
certainly
much
appreciated.
I
know
the
last
time
I
had
to.
I
think
I
went
to
get
my
gold
star
deal
done
and
looked
online
got
the
documents
I
went
only
to
find
out.
I
didn't
have
the
right
documents
because
it
was.
I
have
a
cdl,
and
so
I
immediately
made
a
phone
call,
I
think,
to
elizabeth,
and
I
don't
know
within.
E
E
Yes,
every
trip
we
make
up
and
down
the
road
here
lately,
it's
unbelievable
how
many
guard
rails
are
crunched
up
and
and
work
going
on
to
repair
roadsides,
where
vehicles
have
crashed
and
a
lot
of
a
lot
of
damage
there-
and
I
know
elizabeth
said-
has
heard
me
say
this
before,
but
I
I
just
implore
you
to
to
really
watch
for
the
left
lane
violations.
I
think
that
contributes
from
what
I
see
in
my
many
hours
on
the
road.
E
I
think
those
left
lane
violations
are
a
contributing
factor
and
certainly
potholes
are
another
one.
We're
seeing
people
dodge
a
lot
of
potholes
right
now
and
it's
that
time
of
year
and
when
the
asphalt
plants
crank
back
up.
That'll
start,
I
think,
solving
itself,
but
anyway
appreciate
what
you
do
and
and
the
sacrifices
you
guys
and
your
families
make.
Thank
you
I'll.
D
E
Thank
you,
mr
chairman,
thank
you
all
for
what
you
do.
My
dad
was
a
policeman.
He
died.
Natural
causes
three
months
before
retirement,
so
I
know
you
all
are
overworked
and
underpaid,
and
so
we
appreciate
the
department
and
everything
you
do
and
you
all
have
been
a
big
help
to
us,
the
the
gold
star
again,
I'm
at
the
county
clerk
office,
I'm
in
the
rural
area.
E
One
one
question
I
had-
and
I
don't
know
if
you
I
missed
a
little
bit
of
it,
so
you
may
have
covered
it
already,
but
we,
the
the
current
administration,
is
bringing
illegal
immigrants
into
our
state
they're
flying
them
into
knoxville
into
chattanooga,
dispersing
them
into
them.
Can
you
tell
me
what
the
current
law
is
regarding?
E
I
know
that
there's
some
type
of
temporary
license
you
can
get
for
people
that
are
here
illegally
to
drive.
If
they're
here,
if
an
ambassador-
I
guess
from
another
country
or
or
they're
here
legally,
but
do
if
they
have
a
driver's
license
if
they
have
a
tenancy
driver's
license,
I
get
asked
all
the
time
or
that
do
they
have
to
be
here
legally
in
order
to
get
a
permanent
tennessee
driver's
license.
D
B
B
So
I
know
some
of
you
all
have
probably
had
calls
from
people
saying
well,
I'm
in
the
state
I'm
in
the
country
illegally,
I
mean
legally,
and
I
can't
get
my
credential
and
it's
because
they
have
not
been
able
to
get
that
save
record
and
we're
obligated
to
check
that
save
record
and
if
it
doesn't
come
back
valid.
We
can't
issue
it,
but
that's
just
another
step
in
our
process
that
when
people
think
about
driver
services,
they
think
about
going
to
take
their
skills
test
and
I
get
a
driver's
license
and
all
is
good.
A
C
F
Yes,
sir,
that's
a
great
ques.
The
the
the
law
has
been
fantastic
for
us.
It
it's
made
it.
You
know
it
was
a
little
bit
vague.
I
think
it's
made
it
very
simple
for
us
to
to
to
stop
cars.
We
all
see
it
driving
every
day.
Somebody's
I
mean
I've
seen
people
their
ipads
on
there.
You
know
watching
the
movies
that
you
know.
We
said
it's
made
it
very
easy.
I
can
tell
you
you
know:
we've
issued
a
lot
of
citations
for
hands-free
last
year,
19
000
citations
in
20.
A
C
Thank
you,
mr
chairman.
I
want
to
thank
the
department
for
the
thorough
report
y'all
given
today.
I
do
have
two
questions.
If
the
colonel
could
just
go
over
the
numbers
for
the
academy,
how
many
are
you,
starting
with
how
many
y'all
lost,
and
the
second
one
is,
is
the
department
looking
at
bus
drivers
into
getting
more
bus
drivers
through
the
system
getting
their
license.
F
Thank
you,
chairman
russell.
Yes,
sir,
we
started
this
cadet
class
with
so
what
we're
doing
in
our
cadet
schools
we're
running
sort
of
consecutive
schools.
We
we
do
a
mass
hiring
of
in
this
particular
case.
We
did
a
mass
hiring,
I
think
65
and
18
of
those
were
lateral.
There
were
police
officers
in
the
state
of
tennessee,
so
we
run
them
through
a
little
bit
different
training.
It's
a
shorter
time
period,
trying
to
get
them
out
on
the
road
quicker,
and
then
we
had
45
in
the
18
and
45.
F
That's
numbers
we
had
sorry,
my
math
is
a
little
off.
We
are
down
to
27
in
the
full
class
and
17..
So
the
good
news
for
us
is
the
lateral.
The
people
who
are
already
police
officers
are
staying.
We've
had
one
leave
the
other
class,
we
are
having
a
lot
of
people
now.
This
is
the
second
class
in
a
row.
We
are
seeing
people
leave
at
a.
I
don't
want
to
say
an
alarming
rate,
but
there
are
a
lot
of
people
that
probably
aren't
suited
for
law
enforcement
and
we
are
working.
F
F
So
we
are
ramping
that
down
trying
to
get
a
more
adult
learning
environment,
but
we
are
finding
some
of
this
generation
is
struggling
to
to
deal
with
the
the
amount
of
sort
of
you
know,
pressure
we
put
on
them
in
a
cadet
school.
We
we
want
to
let
off
some
we
have
to
we've
got
to
grow,
we're
willing
to
take
any
advice
and
look
at
the
way
we
do
business
and
try
to
get
better.
We
know
that
to
hire
people
in
this
day
and
age.
F
We
also
want
to
make
sure
that
we
don't
sort
of
throw
out
every
everything
we've
ever
done
to
just
get
people
hired.
So
that
was
a
long
story
to
tell
you.
We've
got
what
44
left
in
this
school.
We
are
starting.
We've
got
nine
troopers
from
out
of
state
starting
at
the
end
of
this
month,
and
then
we've
got
right
at
60,
lateral
police
officers
that
will
start
in
april.
D
And
I'll
I'll
tackle
your
school
bus
question
and
we've
had
we've
been
talking
on
this
and
meeting
on
this
for
many
months,
and
I
know
it's
something
that
everyone
on
this
committee
is
aware
of
and
colonel.
I
know
that
we
had
our
the
graduation
was
rescheduled
for
friday
and
that'll
be
rescheduled
and
we'll.
D
Let
you
know
as
soon
as
that
is
as
well
and
anyone
else
who
wants
to
know
when
the
trooper
graduations
are,
but
as
far
as
school
bus
drivers,
we
know
that
there's
a
shortage
across
the
entire
country,
we're
working
with
speaker
marsh,
is
going
to
be
carrying
a
bill
for
the
department.
That's
hopefully
going
to
alleviate
some
of
those
concerns,
we're
going
to
change.
Who
can
do
the
testing
for
school
bus
drivers?
It
was
inadvertently
kind
of
restricted
a
couple
years
ago.
D
We're
going
to
you
know,
lower
the
age
for
people
who
can
do
regular.
You
know
cdl
intrastate
driving
we're
going
to
be
making
a
lot
of
changes
to
the
cdl
process
in
general
to
get
testing
done
more
quickly
as
speaker
marsh
brought
to
our
attention
a
few
weeks
ago,
and
hopefully
we'll
be
done
by
the
end
of
this
week
or
next
week.
D
D
Yeah
and
so,
and
so
hopefully,
that'll
quicken,
who
can
who
can
get
their
testing
done
and
really
any
suggestions.
You
all
have
we're
trying
to
maybe
pull
people
in
who
have
maybe
some
experience
and
maybe
are
just
interested.
But
there
really
is
just
a
low
number
of
people
that
are
wanting
to
come
into
that
industry.
You
all
know,
there's
a
truck
driver
shortage
and
so
any
advice
you
all
have
we're
more
than
happy
to
take
into
consideration.
C
C
C
I
guess
this
committee
in
the
house
and
senate
this
year
it's
going
to
make
a
lot
of
small
positive
changes
that
I
think
will
help
us
attract
drivers
and
get
them
through
the
system
to
get
their
cdls
a
lot
quicker
and
put
them
on
the
road.
As
we
saw
last
week
with
tennessee
trucking
association,
I
think
she
said
there
were
60
000
truck
drivers
short
and
gonna
go
up
to
180
000,
so
we
have
got
to
come
up
with
every
single
idea.
D
A
C
You,
mr
chairman,
I'll
try
to
be
quick.
Chairman
powers
brought
up
a
couple
of
questions
that
were
very
concerning
about
the
illegals
being
put
here
by
the
federal
government.
Can
you
give
a
little
bit
of
insight
of
how
that's
working?
Why
are
we
taking
them,
where
they're
being
placed
how
much
it's
costing
us,
because
this
may
be,
this
may
be
outside
of
your
purview,
but
at
the
same
time
he
brought
up
a
very
important
point,
and
that's
very
concerning
to
me
and
the
people
in
my
district.
D
D
A
Thank
you.
Thank
you,
so
much
deputy
commissioner
and
colonel
and
thank
you,
elizabeth
for
coming
good
information
appreciate
the
update.
Unfortunately,
we
are
about
out
of
time.
We
need
to
give
time
for
the
second
present
presenter,
but
thank
you
for
coming
and
feel
free
to
interact
with
this
committee.
If
we
can
do
anything
for
you
just
let
us
know.
Thank
you
so
much
all
right.
A
A
H
Bet,
my
name
is
doug
crulin,
I'm
president
of
the
metropolitan
nashville
airport
authority
and
also
president
of
the
tennessee
association
of
air
carrier.
Airports
to
my
right
is
lisa
langford
she's
a
vice
president
with
government
relations
with
the
nashville
international
airport
and
to
her
right
is
terry
hart,
the
president
and
ceo
of
the
chattanooga
airport
authority,
and
we're
all
so
lucky
to
have
behind
us
two
members
of
the
tennessee
aviation
association,
the
president
benson
hadley
and
the
president
and
ceo
of
the
smyrna
rutherford
county
airport
authority,
john
black.
H
H
Both
the
senate
and
the
house
and
the
executive
branch
have
asked
us
over
the
last
couple
years
to
do
research
on
what
are
the
competitor
airports
doing
that
surround
tennessee?
What
are
the
other
states
doing
and
so
on
this
slide,
you'll
see
a
couple
of
important
documents
that
we've
reviewed
the
first
one
on
the
top
left
is
the
actual
economic
impact
study
that
the
state
of
tennessee
has
done
for
the
78
airports
of
the
78
airports
in
tennessee.
Five
of
them
are
commercial
service,
memphis,
nashville,
tri-cities,
knoxville
and
chattanooga.
H
The
other
73
are
primarily
general
aviation
airports
in
the
state.
If
you
go
around
and
look
at
the
other
documents
on
here
and
I
have
all
of
them
available
and
we
could
provide
those
to
committee
members
if
you
want,
but
what
are
the
surrounding
states
doing
in
relationship
to
their
airports?
North
carolina,
georgia,
kentucky
south
carolina
and
alabama
are
the
ones
that
are
pictured
on
this
document.
H
When
you
look
at
that,
and
you
break
that
number
down,
it's
20
billion
for
commercial
type
activity,
passengers
moving
in
and
out
businesses
operating
on
the
airport
and
then
another
20
billion
dollars
of
freight.
That's
moved
through
the
airports
when
you
take
that
big
40
billion,
whether
you
slice
it
up
by
just
commercial
service
or
by
the
freight
side
of
the
house
about
95
of
that
40
billion
is
generated
by
those
five
commercial
service
airports,
that's
not
to
discount
the
other
73
airports.
H
We
actually
have
a
general
aviation
airport
chattanooga
I
mean
knoxville
has
a
general
aviation
airport,
they
manage
and
so
does
memphis.
All
of
those
airports
are
critical
to
the
the
health
of
tennessee,
but
when
you
look
at
what's
going
on
with
the
other
states,
that's
what
the
this
presentation
is
designed
to
update
you
on.
H
It
is
of
a
tax
on
jet
fuel
that
the
the
state
levied
in
1986
and
that
the
the
bar
chart
that
you
see
just
basically
shows
how
much
of
the
fuel
tax
was
collected
over
many
years
and
2008
was
the
high
at
56.6
million,
and
then
you
know
the
fuel
tax
nothing
had
changed
until
2015
when
they
reduced
the
amount
of
fuel
tax
that
any
one
entity
could
could
contribute
to
the
state
taxes,
and
so
that
has
started
to
drop
to
now.
It
has
a
cap
of
ten
and
a
half
million.
H
It
lowered
this
year
to
eight
and
a
half
million
next
year,
it's
lower
into
five
million,
so
you
can
sort
of
see
how
the
bar
chart
goes
up
and
then
start
sliding
down,
and
those
are
decisions
based
on
capping.
How
much
a
given
entity
can
contribute
in
state
taxes.
That's
had
had
a
devastating
impact
on
the
ability
of
the
commercial
and
general
aviation
airports
to
invest
in
the
infrastructure
or
maintain
the
infrastructure
or
keep
up
with
the
growth
of
of
tennessee,
and
so
you
can
see
it
high
of
56
million
in
08.
H
The
average
before
the
cap
was
implemented
in
15
was
45
million.
Since
the
cap
was
instituted
in
15,
the
average
has
dropped
to
25
million,
we're
at
18
million
this
year
predicted
to
go
lower
with
the
new
restrictions
and
overall
from
the
average
alone.
Since
that
decision
was
made
in
2015,
it's
estimated
that
on
the
low
side
that
the
airports
have
lost,
probably
about
137
million
in
economic
assistance,
if
you
will
from
the
state
to
continue
supporting
our
growth.
H
So
it's
a
it's
a
big
concern
for
us
moving
forward
and
then
just
looked
at
a
different
way
without
the.
How
much
have
we
lost
just
the
trend
is
our
biggest
challenge
right
now
and
it's
it's
it's
difficult,
and
I
think
that
the
other
states
that
surround
tennessee
have
recognized
this,
that
the
bottom
two
or
bottom
second
and
third
bullet
on
the
right
side
of
this
chart
emphasize.
H
Basically
the
federal
government
has
been
static.
So
there's
a
a
system
called
the
passenger
facility
charge
that
was
implemented
and
in
2000
was
the
last
time
it
was
adjusted
for
inflation.
So
in
22
years
that
hasn't
changed
how
much
the
airports
can
collect.
So
that's
not
helping
us
from
the
federal
side
of
the
house
and
then,
since
2009,
the
federal
government
has
not
invested
any
additional
dollars
in
in
airports.
H
It's
been
stuck
at
3.35
billion
and
that's
for
the
for
the
entire
nation,
and
so
when
the
federal
government
is
stuck
and
the
state
of
tennessee
is
is
decreasing
its
contribution
or
or
its
investment
in
airports.
It's
a
concern
to
us
as
leaders
in
the
industry,
because
all
of
our
surrounding
states
are
are
are
doing
the
opposite
of
what
we're
doing
the
states
are
taking
over
and
in
implementing
and
increasing
the
funding
to
airports.
H
H
Tennessee
was
number
two
on
that
list
before
the
fuel
tax
was
reduced
and
capped,
and
now
we're
down
at
number
five
and
most
likely
going
to
fall
a
little
bit
farther.
If,
if
the
legislature
does
not
decide
to
amend
the
the
budget,
requests
going
forward,
but
alabama,
as
you
can
see,
is
at
3
million
they're
going
for
25
million
this
year.
South
carolina
hasn't
specifically
set
a
goal.
H
Georgia
is
going
for
80
to
100
million.
North
carolina
was
at
125
there
at
157
this
year
in
terms
of
how
much
their
state
is
going
to
invest,
but
you
can
see
we're
all
sort
of
about
the
same
size
tennessee
with
its
78
airports,
five
of
those
being
commercial,
we're
pretty
equivalent
to
what
north
carolina
is
in
terms
of
size,
but
mississippi
and
alabama
are
also
that
same
one.
So
our
competitors
have
realized.
The
federal
government
is
not
helping
out
airports
and
in
order
to
keep
their
economies
going
in
their
individual
state,
they're
increasing
funding.
H
H
What's
important
to
know
is
that
again
out
of
that
739
95
of
that
is
generated
by
those
five
commercial
service
airports
and
we'll
talk
a
little
bit
about
that
on
the
next
slide,
so
the
state
of
tennessee,
when
it
did
its
study,
it
looked
at
commercial
service.
It
said
just
and
I'm
talking
non-freight
at
this
point,
that
half
of
that
40
billion
is
generated
by
commercial
activity.
That's
going
on
at
all
78
of
those
airports,
but
95
of
it
are
generated
by
the
airports.
The
commercial
airports
located
in
each
of
those
regions.
H
So
our
recommendation
is
to
find
a
new
way
to
achieve
some
sort
of
a
balancing
act
between
our
competitors
that
surround
tennessee
and
our
recommendation
to
governor
lee
and
and
the
staff
that
supports
him.
As
for
125
million
dollars
in
funding,
this
would
allow
us
to
probably
restructure
the
formula
of
how
that
money
is
allocated
from
a
50
50
split
to
one
that's
more
weights
towards
economic
development,
but
it
also
takes
care
of
the
maintenance
needs
of
all
the
general
aviation
airports
and
the
commercial
service
airports
that
are
out
there.
H
H
In
addition
to
the
homework
assignments
that
that
we've
been
working
on
for
the
last
couple
years
to
find
out
what
other
states
are
doing,
we
have
been
engaging
at
the
executive
branch
level
with
commissioner
ely
ezell
and
rolfe,
and
two
weeks
ago
we
had
the
opportunity
to
speak
to
the
senate
and
we're
honored
that
we're
here
talking
to
the
the
house
transportation
committee.
At
this
time,
we
we're
very
thankful
that
the
tennessee
aviation
association
behind
us
is
here
with
us
today,
because
we
are
working
on
this
as
two
associations
together
to
figure
out.
H
What
can
we
do
to
benefit
all
of
the
airports
in
tennessee
going
forward?
We
we
have
asked
chairman
howe
and
we
would
love
to
have
committee
members
and
and
any
members
of
your
staff
that
would
like
to
come
out
and
tour
the
airport
to
just
see
what
the
investments
that
we're
doing
for
the
state
of
tennessee
are
doing.
We
would
be
glad
to
run
that
tour
on
the
14th
of
march
and
we'll
provide
shuttle
service
to
and
from
cordell
hull.
If
you
will
come
out
and
see
what's
going
on
yep.
What's
that
you
bets?
H
That's
it's
a
great
tour.
I
think
you'll
really
appreciate
it,
and
then
these
are
the
five
commercial
airports
that
that
taka
represents,
but
we're
more
than
happy
to
to
answer
any
questions
that
you
have
at
this
time
and
the
last
slide
just
has
our
contact
information.
If
you
would
like
to
speak
to
any
of
us
directly
about
anything,
but
mr
chairman.
A
Thank
you,
mr
kruling.
That's
a
very
comprehensive
update
and
I
appreciate
your
emphasis
on
the
transportation
equity
fund.
That's
something
that
is
chairman.
I've
been
concerned
about
for
several
years,
even
before
I
came,
became
chairman
of
this
committee,
and
it's
something
that
I
would
urge
our
members
of
this
body
to
to
educate
yourself
on
to
me
it.
It
seems
logical
that
if
we
invest
in
the
transportation
equity
fund,
which
in
turn
invests
in
our
airport
and
we
get
a
40
billion
dollar
return,
that's
a
pretty
good
investment.
A
You
can't
get
that
in
the
stock
market
and
for
some
reason
it
keeps
going
down
and
it
has
ever
since
we
started
capping
the
fuel
tax,
which
is
how
the
tef
is
funded.
So
I
would
just
urge
the
members
to
educate
yourself
on
that
and
if
you
fill
the
urge
you
might
want
to
advocate
for
a
reversal
of
that
direction,
where
it's
going,
we
do
have
some
people
on
the
list.
Representative,
thompson,
you're,
recognized.
C
H
Since
its
inception,
it's
always
been
funded
by
the
fuel
tax.
We
have
suggested
well,
one
we
had
asked
for,
and
hopefully
in
the
future,
some
reoccurring
funding
so
that
it's
not
labeled
you're
going
to
have
lobbyists
from
cargo
and
airlines
asking
you
to
continue
to
cut
the
aviation
fuel
tax.
There's
many
options
that
could
be
in
terms
of
you
know:
sales
tax
on
concessions,
revenue,
sales,
tax
on
rental,
cars
that
operate
in
and
out
of
airports.
H
C
H
I
that
that's
correct.
We
referred
to
it
as
the
fedex
bill
in
2015.,
but
I'm
not
naming
names
or
anything.
I
have
nothing
against
fedex.
We
have
five
jets
that
come
in
and
out
of
nashville
every
day
moving
cargo,
and
so
we
completely
understand,
but
when
that
was
capped,
if
you
recall,
I
think
fedex
you
know
implemented
a
billion
and
a
half
dollar
improvement
in
their
facilities
at
memphis.
H
H
C
A
C
H
A
C
C
A
E
Thank
you,
mr
chairman.
I
appreciate
your
candid
presentation
and
that
helps
kind
of
lay
out
what
issues
you
have
and,
and
maybe
some
cause
and
effect.
One
that
I
would
certainly
want
to
remind
us
of
is
the
fact
that
businesses
don't
pay
taxes.
I
don't
care
what
you
do
to
tax
a
business.
They
always
pass
it
on
to
the
end
user
every
single
time.
So,
if
we're
looking
at
something,
I
wanted
to
look
at
the
federal
passenger
facility
charge.
E
H
The
the
passenger
facility
charge
is
a
fee.
That's
that
the
government
allows
us
to
charge
to
departing
passengers
from
our
commercial
service
airports,
so
that
fee
has
been
set
at
four
dollars
and
fifty
cents
since
the
year
two
thousand.
We
have
advocated
that
if
you
applied
inflation
to
it,
it
should
be
at
eight
fifty
nine
dollars
or
whatever,
but
the
federal
government
will
not
allow
us
to
charge
more
than
a
maximum
of
four
dollars
and
fifty
cents.
H
If
you
go
the
other
way
that
four
dollars
and
fifty
cents
in
two
thousand
it's
worth
like
two
dollars
and
eight
cents
today,
every
dollar
of
that
pfc
that
we
collect
on
our
passengers
that
goes
out.
We
invest
in
infrastructure.
Back
in
the
airport,
we
were
acquired
by
federal,
grant
assurances
that
none
of
our
airports
make
so
so
to
speak.
Profit.
We
all
have
to
reinvest
so
every
bit
of
our
passenger
facility
charge
at
nashville.
It's
probably
the
same
thing
with
terry
and
the
other
airports
is
automatically
reinvested
back
in.
H
E
H
So
the
four
dollars
and
fifty
cents
it's
charged
on
people
that
are
departing,
so
we
call
them
and
planing
passengers.
So
as
a
quick
example
would
be
nashville
had
not,
let's
say
nine
million
passengers
will
make
it.
You
know
simple,
just
say
the
the
airlines
keep
11
cents
of
the
450,
so
it's
really
4.39
but
say
four
dollars,
time:
9
million
we
get
36
million
or
so
dollars
and
passengers
facility
charge,
and
every
bit
of
that
is
spent
to
fund
additional
infrastructure
at
the
airport
and
terry
would
have
a
similar
example
at
chattanooga.
A
H
We
would
hope
to
achieve
the
125
and
the
governor's
budget
that
was
released
last
week,
there's
3.5
million
and
that
3.5
million
number
arose
from
the
cap
going
from
eight
and
a
half
to
five.
So
they
tried
to
make
up
that
delta
of
of
a
decrease
of
three
and
a
half.
And
then
we
hope
that
the
governor's
team
is
going
to
re-look
at
the
supplemental
and
add
some
funding
in
when
he
does
adjustments
to
the
budget
later
in
the
year.
H
C
H
C
I
I
just
want
to
make
a
quick
comment
and
appreciate
the
presentation
and
just
want
to
say
that
terry
hart
and
the
chattanooga
airport
has
done
a
phenomenal
job
over
the
last
few
years.
While
we
had
a
downturn
on
recruiting
additional
maintenance
facilities
to
complement
our
airport,
which
has
provided
additional
jobs
and
revenue.
C
G
G
G
H
Most
of
the
states
are
going
away
from
a
fuel
tax
and
their
legislatures
are
are
investing
reoccurring
dollars
out
of
general
funds,
because
that
the
theory
is
is
if
you're,
not
taxing
jet
fuel
you're,
going
to
have
more
jets
coming
in
and
out
of
your
out
of
your
state.
So
it's
more
of
a
reoccurring.
Push.