►
Description
www.parliament.scot Scottish Parliament Members' Debate in the name of Richard Lochhead MSP: Standard of Mortuaries
That the Parliament commends the
relatives of the late Frank Whyte from Findhorn, who was recently lost in a tragic boating accident,
who are seeking to improve the standard of mortuaries after their distressing experience of what
they considered were poor quality facilities; recognises that, due to the efforts of Mrs Maryan
Whyte, her daughters and wider family, changes have been made in Moray, and that these
changes have been welcomed by the family; wishes them success in their campaign for mortuary
facilities to be inspected to ensure that they meet an appropriate standard for bereaved families
and are sensitive to their needs, as well as ensuring dignity for the deceased, so that people do
not experience additional stress during the formal identification of a loved one, and further notes
that the Whyte family can be contacted by others affected by these issues by emailing
mortuaryformoray@gmail.com.
Published by the Scottish Parliament Corporate Body.
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A
A
May
I
see
that
the
final
item
of
business
of
this
morning
session
is
members
business
debate
on
motion
number
13
90
in
the
name
of
Richard
Lochhead
on
the
standard
of
more
chilies.
This
to
be
it
will
be
concluded
without
any
questions
being
put
and
may
I
ask
those
who
wish
to
participate
in
the
debate
to
place
a
request
to
speak
buttons.
No
and
I
call
on
Richard
Lochhead
to
open
the
debate
around
seven
minutes.
Please.
Mr.
Lochhead
Thank.
B
You,
deputy
presiding
officer
and
can
I
start
by
thanking
members
from
across
all
the
parties
for
signing
the
motion
with
the
beating.
Just
now,
in
March
of
this
year,
Frank
white,
much
loved
husband,
father
and
grandfather
lost
his
life
in
a
tragic
boating
accidents
in
the
approaches
to
the
beautiful
fin
hornby,
who
he
spent
much
of
his
claim
sealing.
The
one
public
tribute
speak
to
him
illustrate
how
mr.
B
white
was
a
much-loved
and
popular
member
of
the
fin
thorn
community
million
white
and
her
granddaughter
Ella
are
in
the
gallery
today
and
I
knew
I
speak
for
all
of
parliament
by
reiterating
our
heartfelt
condolences
to
them
and
their
family.
The
day
after
being
informed
of
mr.
White's,
tragic
and
sudden
death,
mrs.
white
and
members
of
her
family
were
taken
to
formally
identify
his
body
at
the
mortuary
at
the
former
spanning
hospital
Elgin
used
by
police
Scotland.
What
the
family
experience,
they're,
appalled
them
and
made
and
already
had
an
experience
much
much
worse.
B
The
process
was
insensitive
to
need
some
for
brief
families.
Mrs.
white
said
just
two
steps
for
us
to
be
n,
say
that
awful
place,
and
there
was
my
husband
just
lying
wrapped
in
a
blanket
and
threw
on
a
trolley,
no
warning
of
what
we
were
entering.
No,
please
no
time
for
composure.
Just
there
he
was,
the
facilities
were
run
down
and
inadequate.
Mrs.
White's
daughter,
Natalie,
said
spaina
can
only
be
described
as
a
derelict
collection
of
buildings,
sitting
on
waste
ground
or
growing
with
weeds
and
a
decimal
state
of
repair.
B
I
suffer
from
ms
and
was
walking
with
the
aid
of
a
stick
that
day,
but
there
was
nowhere
for
me
to
sit
and
rest
I
ended
up
sitting
on
the
ground
outside.
It
was
extremely
distressing.
His
other
daughter,
Sharon
said
it
looked
like
at
this
year's
outbuilding.
We
were
being
taken
to
not
some
queer
or
a
loved
one
would
be.
There
was
no
opportunity
to
say
goodbye
to
that
sore
last
image
of
seeing
him
isn't
a
little-used,
unkempt,
building
and
budget
need
a
replacement,
so
they
have
to
presenting
officer.
B
Whole
experience
was
traumatic
that
I
recently
brief
family
and
failed
to
adequately
respect
the
dignity
of
their
loved.
One
and
I
know
that
the
minister,
or
what
to
get
to
the
bottom
of
her.
This
was
allowed
to
happen
because
I'm
sure
we
can
all
agree
that
what
the
white
family
were
put
through
is
wholly
unacceptable.
Mrs.
white
tells
me,
after
reading
an
unrelated
news
article,
but
the
general
run
down
state
of
the
former
hospital
and
knowing
what
she
had
been
put
through.
B
She
decided
to
act,
so
the
family
decided
to
speak
out
as
soon
as
they
conveyed
to
the
authorities
and
Murray
did
experience
the
NHS,
the
malecon,
some
police
Scotland
all
agreed
that
this
was
unacceptable,
NHS,
grampian,
apologized
and,
as
a
result,
Spain
is
no
longer
used
for
family
viewing
and
dr.
grace.
Hospital
Elgin
has
been
used
in
a
temporary
basis
and
mrs.
way
is
now
working
with
the
mortuary
for
muddy
planning
group
on
longer-term
solutions.
I
should
say
at
this
point:
mrs.
B
Waite
found
it
very
difficult
to
identify
who
is
ultimately
responsible
for
Spain
in
mortuary,
and
likewise
I
was
struck
by
the
your
P
claims
of
responsibility.
In
the
case
of
Spain
Lee,
we
had
to
speak
to
the
Medicare
into
NHS
and
police
Scotland,
so
er
to
minister
to
address
this
confusion.
So
the
public
and
the
rest
of
us
clearly
understand
who's
in
charge
of
police
and
hospital
mortuary
facilities,
but
is
absolutely
no
doubt
that
many
families
have
gone
through
the
same
experiences
great
family
I've
had
other
constituents
have
since
told
me.
B
They
were
similarly
affected
by
the
visit
to
Spain
ymore
cheree,
but
it's
down
to
the
determination
of
the
white
family
to
do
something
about
that.
The
action
is
now
being
taken.
The
white
family
are
also
aware
that
it's
a
similar
situation,
other
parts
of
Scotland
they
did
not
want
any
other
family
to
go
through
what
the
to
anywhere
and
that's
the
message
from
this
debate,
and
that's
why
mrs.
B
white
and
our
daughter,
Sharon
and
Natalie,
were
very
grateful
to
the
more
than
a
dozen
msps
across
the
parties
that
came
to
speak
to
them
when
they
visited
Parliament
earlier
this
month.
What
came
too
late
Murray
is
now
a
national
issue
and
their
campaigns
attracting
support
from
the
public
and
from
professionals,
and
very
grateful
to
Stewart
flaming,
professor
of
cellular
and
molecular
pathology
and
also
director
of
the
center
of
forensic
and
legal
medicine
at
the
University
of
Dundee,
because
he
contacted
myself
in
the
white
family
to
support
the
campaign.
B
His
responsibility
for
death
investigations
in
TSA
faith
and
forth
valley
and
has
built
new
mortuaries
in
dundee,
have
taught
in
larbert.
Professor
Fleming
has
produced
a
list
of
standards
required
for
the
deceased,
the
bereaved
and
the
professionals.
I
don't
have
time
to
go
through
them,
but
I
want
to
refer
to
the
statement
he
provided.
He
says:
I
support,
philly
the
campaign
from
improvement
and
standards
of
moisture
provision
across
Scotland.
A
mortuary
should
be
a
continuation
of
delivery
of
the
highest
possible
quality
of
care
for
the
people
of
Scotland,
even
after
death.
B
Unfortunately,
there
is
a
considerable
variation
in
the
quality
of
moisture
provision
across
the
country
he
says.
Well,
there
are
examples
of
excellent
provision.
There
are
considerable
numbers
of
more
Chinese
requiring
significant
improvement.
So,
as
we
can
see
the
white
farmers
experience,
the
Murray
doesn't
detail
eight,
a
national
issue
and
do
welcome
the
minister's
recent
words
of
comfort
for
the
white
family
and
for
meeting
them
recently
for
listening
to
the
case
and
for
promising
to
act.
B
It
is
welcome
that
ministers
have
instructed
to
the
NHS
Scottish
property
advisory
group
to
look
into
these
issues
because,
as
well
as
having
to
grieve
following
the
sudden
loss
of
a
loved
one,
the
family
have
indeed
found
themselves
feeling
it
necessary
to
campaign
and
they
continue
to
urge
people
to
contact
them
via
WWE
from
Murray
com,
making
fictions
offend
themselves
and
sport
late,
giving
media
interviews
and
visiting
Parliament.
But
none
of
us
forget
what
they've
been
through
these
past
few
months
and
that
only
strengthens
our
admiration
and
respect
for
the
white
family.
B
They
wish
to
ensure
dignity
for
the
deceased
and
that
people
do
not
injure
additional
distress
during
the
formal
identification
of
a
loved
one.
The
way
families
campaign
has
achieved
so
much
so
far.
They've
achieved
changes
muddy,
but
no,
they
want
to
see
all
marches
in
scotland's
inspected
and
steps
taken
for
necessary
to
ensure
that
they
all
meet
an
agreed
set
of
21st
century
standards
that
are
monitored
and
complied
with,
both
in
terms
of
the
facilities
and
the
process
of
identification
and
laying
with
what
we'd
expect
any
compassionate
society.
A
C
You,
deputy
presiding
officer
and
I
congratulate
Richard
Lochhead
for
securing
today's
debate
and
agree
wholeheartedly
with
a
hundred
percent
of
his
speech.
Could
I
also
welcome
a
million
white
and
her
granddaughter
I
la
robertson
from
Forest
Academy
down
to
Parliament
today,
the
second
time
the
family
have
been
down
here
in
recent
weeks
and
through
their
personal
tragedy
and
the
Expediency
have
gone
through
the
strength
the
family
has
shown
in
trying
to
better
the
facilities
in
mortuaries
across
scotland
is
highly
commendable.
C
I
met
with
million
last
friday
in
elgin
and
it
was
exactly
five
months
to
the
day
since
Frank
had
tragically
died,
and
I
just
wrote
down
a
couple
of
words
that
I'd
read
about
him
in
the
press
coverage.
Following
his
day,
he
was
a
beloved
boat
builder,
a
jovial
character
who
liked
a
good
yarn,
the
family
miss
Frank,
understandably,
but
through
his
death
and
their
campaign.
Since
then,
hopefully,
we
can
see
movements
for
other
families
who
don't
have
to
go
through
a
number
of
the
issues
that
Richard
Lochhead
mentioned
in
his
speech.
C
I,
don't
want
to
reiterate
everything
he
said
about
the
experience
that
the
family
in
Marion,
charlaine
and
Natalie
went
through,
but
spiny
more
chilly
could
never
be
considered
in
2016
to
be
fit
for
purpose.
It
was
built
spiny
in
1933.
It
was
closed
by
the
NHS
12
years
ago.
So
why
did
we
as
a
local
authority
as
a
police
force
and
an
NHS
think
it
was
right
in
this
day
and
age
to
still
be
using
it
as
I'm?
C
Actually
now
things
have
changed
and
moved
on
a
very
quickly
since
the
incident
five
months
ago,
but
there
are
temporary
measures
in
place
for
viewing
at
dr.
Grey's,
but
the
storage
of
bodies
still
continues
at
spiny
and
I
have
serious
concerns
about
the
security
of
the
facility
at
spiny.
This
has
been
raised
locally
in
the
place
and
I
think
we
need
to
ensure
that
the
security
is
improved
at
spiny
and
indeed
that
we
don't
just
look
at
the
temporary
replacement
at
dr.
glaze,
but
we
look
for
a
long-term
replacement,
because
dr.
C
glaze
in
itself
is
not
ideal.
It
bodies
have
to
be
moved
across
the
car
park
into
the
viewing
gallery
at
the
other
side
of
the
campus
dr.
glaze,
that
is
not
suitable
for
anyone
and
we
have
to
ensure
that
a
better
process
can
take
place.
I'd
also,
like
the
minister,
a
to
perhaps
answer
during
her
summing
up.
We
are
the
responsibility
lies
as
Richard
Lochhead
said.
Is
it
the
NHS?
Is
it
the
police?
C
Is
it
the
local
authorities,
and
should
we
have
an
overarching
governing
body
for
all
the
more
chilies
within
Scotland
to
ensure
that
people
know
if
there
is
an
issue
they
go
to
the
NHS
or
they
go
to
the
police
or
they
go
to
it?
The
local
authority
at
the
moment,
that
is
too
much
confusion
on
this
very
emotive
and
personal
issue
and
I
think
we
need
further
information
on
it.
I'd
also
like
to
know
why
there's
no
Inspectorate
of
mortuary
facilities,
if
there
was
spiny,
would
never
have
been
used.
It
takes
a
personal
tragedy.
C
It
takes
a
campaigning
family
to
bring
about
change
rather
than
at
we
addressing
the
concerns
that
there
clearly
were
at
spiny
by
someone
going
in
and
checking
the
facilities.
We
know
that
our
very
good
examples
across
Scotland
that
there
are
very
bad
examples.
Murray
has
been
highlighted
as
a
bad
example,
but
it
is
not
alone,
so
I
think
we
need
to
do
more
to
ensure
that
we
are
expecting
the
facilities
to
ensure
this
is
not
allowed
to
happen.
Again
million
asked
me
to
ensure
that
I
mentioned
the
website,
which
richard
lochhead
has
already
mentioned.
C
Immortally
for
muddy
at
gmail
com,
email
address
is
where
they
want
to
get
the
information
coming
into.
They
want
to
hear
from
more
families
across
Scotland
to
ensure
that
we
get
this
right
across
the
country.
Richard
Lochhead
has
also
quoted
from
Stewart
flaming,
but
I.
We
just
finished
by
reiterating
a
quote
that
professor
Fleming
said:
immortally
should
ensure
dignity
and
respect
for
the
deceased
comfort
and
support
for
bereaved
relatives
and
friends
and
be
a
suitable
work
environment
for
professionals
involved
in
the
care
of
the
deceased
and
the
investigation
of
a
death
through
the
family's
experiences.
C
D
You,
deputy
presiding
officer
on
behalf
of
the
libertines
can
I
command
Richard
Lochhead
for
bringing
this
matter
to
the
attention
of
parliament
through
his
motion
and
also
through
today's
to
be.
Can
I
also
express
my
condolences
to
the
family
of
mr.
wife
and
mr.
way
in
the
gallery
today
for
their
loss
and
undue
distress
they
feast
as
a
result
of
the
condition
of
Spain
immortally.
Nobody
should
have
to
go
through
such
an
experience
and
it
plays
the
family
for
the
work
they
have
undertaken.
D
It's
such
a
discussion
time
to
try
to
secure
changes
to
the
standards
of
more
trees
so
that
other
families
in
the
future
do
not
suffer
a
similar
heroin
experience.
So
it's
becoming
a
member
of
this
Parliament
I've
had
the
privilege
of
working
closely
with
health
care
and
social
care
professionals
who
dedicate
their
working
late
to
ensuring
the
comfort
and
dignity
of
those
they
care
for,
but
compassion
does
not
stop
at
the
end
of
somebody's
life.
D
More
chilies
and
post-mortem
facilities
obviously
serve
a
practical
for,
but
they
are
also
first
on
the
last
place,
really
see
their
loved
ones
and,
as
such,
hold
a
unique
place
and
a
person's
grieving
process.
It
is
therefore
imperative
that
conditions
of
more
trees
are
such
that
the
dignity
of
the
deceased
is
upheld
and
the
distress
that
families
face
has
minimized.
This
wasn't
the
case
for
the
white
family,
but
if
anything
positive
can
come
from
that
experience
and
indeed,
as
mrs.
D
Specifically,
the
standard
state
that
the
staff
working
within
the
facilities
must
ensure
the
deceased
and
the
people
who
have
been
believed
that
treated
with
dignity
and
respect
and
in
accordance
with
their
wishes.
Although
such
standards
are
welcome,
they
appear
only
specific
to
hospital
post-mortems
and
not
across
the
board
of
much
of
a
provision
that
needs
to
change.
We
need
to
see
standards
for
all
mortuaries
that
treat
lee
deceased
and
their
families
with
dignity
and
also
take
into
account
factors
such
as
the
faith,
cultural
values
and
the
beliefs
are
both
a
deceased
and
the
believed.
D
The
Scottish
health
plan
in
note
20,
provides
particular
guidance
on
the
elements
that
should
be
considered
and
the
belden
of
mortuaries,
simple
considerations
such
as
ambien,
later
and
thoughtful
declaration
of
waiting
areas
are
suggested,
and
such
additions
to
all
more
trees
would
be
welcome.
The
problem
at
the
moment
is
highlighted
by
the
weight
family,
as
at
such
standards
are
not
enforceable
in
existing
mortuaries,
as
if
Speight
expansion
procedures
do
not
exist,
and
this
cannot
continue.
D
I
welcome
the
proposal
from
NHS
grampian
seeking
to
improve
Spain
in
mortuary
that
such
improvements
should
not
have
to
come
on
the
back
of
the
unacceptable
personal
experiences
of
those
who
have
lost
a
loved
one.
Facilities
that
are
fit
for
purpose
must
be
the
norm
and
minimum
standards
has
to
be
put
in
place
and
properly
enforced.
I,
therefore
welcome
the
motion
put
forward
by
Richard
blockade
and
echo
the
cause
of
the
weight
family
for
regular
inspections
of
modulus
and
every
part
of
Scotland
to
ensure
that
minimum
standards
are
enforced.
D
I
want
to
finish
with
the
comments
of
mrs.
weight,
which
I
read
on
the
BBC
website.
She
said
that
families
who
are
suffering
and
difficult
and
often
tragic
circumstances
should
be
shown
much
more
compassion
than
we
found.
It
is
vital
that
such
a
difficult
time
family
sheet
of
access
to
a
mortuary
that
it's
fit
for
purpose,
where
families
can
feel
comforted
and
where
the
deceased
are
cheated
with
dignity
and
respect,
I,
couldn't
agree
more
and
mr.
Lochhead
and
the
weight
family
will
have
the
full
support
of
labour
and
seeking
to
achieve
just
that.
E
Thank
You
presiding
officer-
this
is
undoubtedly
one
of
the
rare
occasions
in
this
in
politics,
where'd
all
of
us
from
all
parties
in
the
chamber
can
unite
and
common
cause.
We
can
unite
and
thank
King
Richard
Lochhead,
the
constituency
MSP
for
money
for
securing
this
debate
and
for
helping
our
constituents
to
bring
this
badly
neglected
issue
to
the
attention
of
parliament.
We
can
unite
and
thanking
mrs.
white,
her
daughters
and
their
wider
family
for
their
efforts
to
improve
standards
of
more
chilies,
not
just
in
muddy
but
throughout
Scotland,
presiding
officer.
E
Despite
the
fact
that
death
is
an
inevitable
part
of
life,
the
days
of
someone
that
we
love
is
one
of
the
toughest
experiences
we
ever
go
through
and
sudden
or
unexpected.
Death
is
particularly
distressing
in
the
midst
of
normal
everyday
life.
With
no
hint
of
warning,
the
worst
possible
thing
happens
in
your
world
is
turned
upside
down.
The
shock
causes
strong
physical
and
emotional
responses.
E
It
can
be
quite
literally
gut-wrenching,
it
can
feel
unreal
and
it
can
be
really
hard
to
take
and
what's
happening,
but
despite
this
fog
in
our
brains,
we
create
really
vivid
memories
at
this
time
which
become
central
to
experience
of
the
reason.
I
think
we
can
all
agree
that
the
experience
of
sudden
or
unexpected
death
is
traumatic
of
the
experience
of
making
a
formal
identification
should
not
add
to
the
trauma.
E
If
the
service
is
sensitive
to
the
family's
needs
at
this
traumatic
time,
it
can
help
turn
the
tide
of
profound
grief
and
meet
the
ordeal
livable
and
may
even
create
some
positive
memories.
I
can't
be
the
only
person
who
was
shocked
to
hear
about
the
full
quality
facilities
which
feast,
mrs.
white
and
her
family
at
spiny,
more
chilly
when
her
husband,
Frank
died
in
an
accident
earlier
this
year.
All
of
us
expect
more
chilies
to
have
certain
minimum
standards.
E
All
of
us
expect
more
chilies
to
be
maintained
to
a
standard
that
demonstrates
care,
dignity
and
respect.
All
of
us
expect
mortuaries
to
be
sensitive
to
the
needs
of
families
and
loved
ones
and
to
provide
comfort.
All
of
us
expect
families
and
loved
ones
to
be
provided
with
a
place
to
recover
and
compose
themselves
before
they
have
to
face
the
outside
world.
Again.
E
All
of
us,
at
the
very
least,
would
expect
there
to
be
toilet
facilities.
It's
so
disappointing
that
these
facilities
fell
so
far
short
of
what
we
would
expect
and
muddy,
and
it's
really
pleasing
that
the
action
has
already
been
taken
by
NHS
grampian
to
remedy
the
situation.
I
admire
the
white
family
for
campaigning
on
this
issue.
E
I
was
really
pleased
to
have
the
opportunity
to
tell
them
so
when
I
met
them
here
in
Parliament
last
month,
with
Richard
Lochhead,
to
face
their
situation
and
to
come
through
with
a
determination
to
ensure
that
other
families
won't
have
to
face.
The
same
situation
is
a
credit
to
them
that
determination
to
turn
a
deathblow
experience
into
a
positive
change
is
truly
inspirational
and
the
knowledge
that
they
have
already
affected
change
locally
and
nationally
must
bring
some
comfort
and
it's
a
fitting
legacy
to
an
undoubtedly
much-loved
husband,
father
and
grandfather.
Thank
you.
F
Can
I
also
thank
Richard
Lochhead
for
bringing
this
issue
to
to
Parliament?
Few
of
us
feel
comfortable
when
dealing
with
the
practical
aspects
of
saying
a
final
farewell
to
our
loved
ones.
So
it's
important
how
professional
help
at
these
sad
times.
We
expect
the
process
of
preparing
for
burial
or
cremation
to
be
dignified
and
undertaken
with
great
care
and
respect,
and
in
most
cases
that's
what
happens.
F
We
don't
expect
our
loved
ones
to
be
subjected
to
a
setting
reminiscent
of
a
shed
in
a
backyard,
but
that's
what
that's
the
experience
of
Marian
white
after
her
husband
Frank
died
in
the
sailing
accident
in
May.
He
was
taken
to
spiny
mortuary
in
allegan,
where
Marianne,
who
I
also
had
the
pleasure
of
meeting
when
she
came
into
Parliament,
recently
found
him
lying,
not
in
comfort
and
security,
but
in
dampness
and
squalor
Frank
lay
on
a
trolley
in
the
middle
of
a
darkened
room.
F
F
The
Braves
are
already
in
great
pain
following
a
loss
and
it's
appalling
that
this
pain
should
be
compounded
unnecessarily
by
neglect
from
those
in
authority
who
should
know
better.
We
constantly
fight
for
basic
rights
of
the
living
but
were
surely
entitled
to
dignity
in
death
too.
That's
not
what
this
family
encountered
in
elgin.
Every
more
tree
should
have
basic
necessities
in
order
to
effectively
comfort,
console
and
care
for
the
grieving.
It
would
be
wrong,
though,
to
assume
that
this
is
a
picture
seen
throughout
Scotland.
F
The
truth
is,
we
simply
don't
know,
but
this
awful
case
has
shone
a
light
on
an
issue
and
it's
incumbent,
I
think,
as
others
have
already
said,
on
the
government
to
instigate
a
review
of
more
Therese
and
their
conditions
throughout
the
country.
Let's
find
out
what
the
picture
is
nationwide
and
then,
let's
have
a
plan
to
rectify
any
failings
that
we
find
it's
essential
for
more
trees
to
provide
high
standards
of
care
and
an
adequate
setting
in
order
to
meet
the
needs
of
all
of
us.
F
If
mortuaries
underperform
or
fail
to
do
what's
expected
of
them,
then
it's
up
to
the
government
to
act,
unprovoked,
better
standards,
rather
like
the
idea
of
having
an
overarching
body
to
deal
with
more
trees
having
a
nationwide
inspection
of
more
trees
will
not
only
highlight
areas
for
improvement,
but
will
also
evidence
the
hard
work
and
commitment
of
professionals
who
are
getting
it
right.
Good
practice
must
be
highlighted,
shared
and
celebrated.
F
G
Thank
you.
The
pc,
presiding
officer,
I
too,
am
grateful
to
Richard
Lochhead
for
tabling
this
motion
and
to
have
the
chance
to
this
point
on
behalf
of
the
Scottish
Government
I'm
also
grateful
for
the
contributions
of
all
speakers
this
afternoon,
who
spoke
with
a
great
deal
of
compassion,
I
know
everyone
here
is
and
was
shocked
by
what
the
white
family
disclaimed,
live.
Ain't
and
I
know
that's
how
I
felt
when
I
heard
about
it
from
Richard
Lochhead
correspondence
and
in
the
media
and
in
the
words
of
lecture
log,
the
weight
families
experience
was
wholly
unacceptable.
G
G
Upset
the
trauma
and
their
pain
and
I
would
like
to
pass
on
my
sincerest
condolences
to
mrs.
Waite
and
her
family
in
the
gallery
today
and
to
see
how
sorry
I
was
to
hear
of
their
experience
and
well
of
all
days.
He
may
it
with
a
family
and
conveyed
this
privately
I.
Very
much
welcome
the
opportunity
to
do
so
today
in
public
and
I
appreciate
the
strength
that
has
been
shown
by
the
family
and
discussing
their
concerns
with
me.
G
It
cannot
have
been
easy,
but
their
desire
to
make
a
difference,
Shores,
remarkable
courage
and,
as
a
true
inspiration,
the
scottish
government
issues
guidance
on
matcha
tea
facilities
to
all
NHS
health
boards
and
fully
expects
all
health
boards
to
apply
it.
The
guidance
is
clear
in
setting
out
requirements
that
viewings
take
place
and
appropriately
sitting
camming
and
dignified
surroundings.
G
Clearly,
though,
this
guidance
was
not
adhere
to
in
the
whites
case,
and
this
is
troubling
and
deeply
concerning,
and
it
leads
to
main
equations,
but
before
coming
on
to
those
questions,
I
should,
however,
freshly
say
that
I'm
aware
that
NHS
grampian
have
been
in
regular
contact
with
a
white
family
in
recent
weeks
and
months
and
have
taken
steps
to
ensure
that
will
happen
to
mrs.
white
and
her
family
will
not
happen
to
anyone
else
in
the
Grampian
area
in
the
future.
The
health
word
has
given
reassurance
at
that.
G
From
this
point
onwards,
all
viewings
will
take
place
in
the
more
appropriate
surroundings,
dr.
glaze
hospital,
and
it
will
not
ask
any
family
to
visit
Spain
e.
Morally
again,
however,
I
will
endeavor
to
look
into
the
issues
of
security
of
provision,
pleased
by
a
Douglas
Ross
and
make
sure
that
that
is
carefully
looked
at
and
whilst
as
positive
that
the
Health
Board
has
taken
action.
G
In
this
case,
the
white
family's
experience
does,
as
I
mentioned
it
a
few
moments
ago,
brees
certain
questions
and
one
of
which
being
the
extent
to
which
health
boards
o
Scotland
are
complying
with
the
requirements
that
we
have
set
out.
Clearly.
For
that
reason,
as
a
first
date
upon
hearing
of
the
whites,
experience
immediately
wrote
to
all
health
boards
and
Scotland
asking
what
they
provide
me
with
assurances
that
they
are
complying
with
the
current
guidance
on
more
chilly
provision.
G
I've
also
instructed
and
facials
to
begin
a
thorough
review
of
the
present
guidance
in
order
to
ensure
that
they
are
fully
up-to-date
sufficiently
detailed
and
leave
nothing
to
doubt.
Once
this
review
is
completed,
the
renewed
guidance
will
be
issued
to
each
Health
Board
chief
executive
in
Scotland.
B
G
Campbell
absolutely
indeed
well,
I
was
going
to
briefly
mention
a
professor
flaming,
but
absolutely
I
think
I
understand
that
my
officials
have
met
with
our
above,
beat
contact
with
Professor
flaming
and
absolutely
will
continue
to
engage
with
mr.
Walker,
the
white
family
and
anyone
who
shows
a
degree
of
expertise
or
thus
a
incredibly
important
issue.
G
It's
worth
noting,
however,
that
the
questions
the
cases
raised
go
far
beyond
the
matters
of
NHS
health
board
compliance.
There
are
other
organizations
they
make
use
of
mortuary
facilities
and
are
responsible
for
their
operation
and
their
upkeep.
These
include
large
and
diverse
organizations
such
as
the
police,
as
well
as
each
and
every
local
authority
in
Scotland
and,
of
course,
the
private
sector.
The
diversity
of
organization
involved
in
this
issue
causes
great
complexity,
is
also
worth
considering.
G
The
fact
that
this
is
not
simply
about
the
fabric,
the
fixtures
and
the
fittings
of
the
more
chilly
facilities
themselves.
We
also
need
to
ensure
that
family
members
that
are
required
to
visit
more
chilies
are
treated
with
thot,
keer
and
compassion
by
appropriately
trained
staff.
So
it's
because
of
those
complexities
that
across
government
approach
is
also
required
to
view
and
to
understand
the
landscape
of
profession
and
identify
areas
of
action
and
always
ensure
the
organizations
that
make
use
of
those
facilities
do
so
with
a
duty
of
care
at
the
forefront
of
their
minds.
G
I
dunno
what
to
be
in
a
position
where
families
need
to
go
through
any
further
suffering
and
will
use
the
experience
of
the
white
family
to
inform
positive
change
and
blowing
bring
the
clarity
that
actual
locate
it
mentioned
in
his
opening
remarks.
For
this
reason,
I
can
see
today
that
I've
begun
working
with
others,
ministers
and
the
scottish
government
in
order
to
investigate
more
chilly
provision-
and
it's
entirely
across
scotland
to
fully
understand
the
concerns
of
mr.
G
Lochhead
in
the
white
family
integrity
a
way
forward
and
to
take
action,
a
working
conduct
junction
with
the
other
ministers
and
with
scottish
government
officials
to
ensure
that
we
meet
crew
Grace
on
this
matter
as
quickly
as
possible.
Because
of
its
importance
and
I'll
be
happy
to
report
back
to
mr
lockett
and,
of
course,
the
white
family.
As
that
work
continues,
and
indeed
professor
Fleming's
input
will
also
be
a
crucial.