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A
We're
on
w
six
chapter
six
here.
C
Yeah
we're
today
we're
going
to
be
talking
about
chapter
six
and
personally,
I
liked
this
chapter,
but
I
think
that
maybe.
C
And
yeah
I
like
examples,
but
I
yeah
I.
I
think
it
had
like
too
many
examples,
but
it's
a
good
chapter
yeah.
So
he
starts
this
chapter
talking
about
requesting
that
which
would
enrich
life,
and
I
feel
that
this
is
something
that
has
happened
to
us
a
lot
of
the
time,
a
lot
of
times
that
we
want
to
say
something
or
we
want
to
request
something,
and
we
end
up
having
the
opposite
result
of
our
intention.
C
So
he
here
gives
some
some
points
to
think
about
on
how
to
improve
the
way
we
make
requests
and
express
to
others.
C
So
the
first
three
parts
are
observing
feeling
and
relating
to
our
needs,
but
he
starts
talking
of
the
the
first
fourth
component
of
the
nbc
process
and
is
to
others
the
question
of
what
we
would
like
to
request
of
others
in
order
to
enrich
life
for
us,
and
one
of
the
things
that
he
starts
saying
is
to
use
a
positive
language
that
sometimes
we
want
to
say
something
to
someone,
and
we
say
don't
do
that,
but
we
we
are
not
actually
telling
them.
C
What
do
we
expect
them
to
do
and
and
yeah
that's
something
that
that
helps
a
lot
to
give
clarity
on
what
what
do
we
want
others
to
do,
because
when
you
say
don't
do
that
you
leave
like
an
open
space
to
okay,
then
you
you're
telling
me
what
to
don't
do
something
but
you're
not
telling
me,
then
what
should
I
do
and
yeah
that's
one
of
the
first
things
that
that
he
comments
here.
Does
someone
want
to
say
something
about
this.
A
C
And
yeah,
this
thing
of
being
clear
is
going
to
be
really
important
through
all
of
the
chapter.
B
I
just
want
to
say
that,
like
I've
studied
a
lot
about
kids
and
like
how
to
communicate
with
kids
and
through
this
book,
you
can
see
a
lot
of
it
that,
like
we
actually
don't
know
how
to
talk
to
people
in
general
yeah
and
that's
cool.
We
usually
like
like
to
give
orders
to
kids.
So
like
don't,
do
it
don't
touch
it
and
then
it's
the
same
thing
like
we're
not
really
giving
them
any
style
or
any
opportunity
to
do
something
so
to
have
a
positive
language,
makes
it
easier
or
the
other
person.
C
Yeah
and
yeah:
it's
a
really
common
mistake
that
that
we
do
like.
We
say
what
we
don't
want,
but
we
don't
say
what
we
want
and
and
yeah
it's
it,
and
this
relates
to
something
that
he's
going
to
be
explaining
later
and
is
to
have
a
clear
objective
of
what
do
you
want
coming
from
a
request?
Because
sometimes
you
say:
don't
do
something,
but
we
don't
know
what
we
want
or
what
we
prefer
so
so
yeah.
C
C
C
C
This
is
something
that
was
very
clear
to
me
in
in
my
in
my
day-to-day
life
and
because
I
live
with
my
girlfriend
and
she
was
telling
me
like
you,
don't
help
with
the
things
in
the
house,
and
I
was
like
hey
I'm
helping
with
what
I
can,
but
then,
after
reading
all
this
and
some
weeks
ago,
I
I
was
trying
to
really
understand
how
could
I
fulfill
her
need,
and
then
she
told
me
like
okay,
I
really
want
you
to
make
the
bed
when
we
wake
up.
C
I
want
you
to
clean
some
dishes
once
in
a
while.
I
want
you
to
not
leave
some
things
thrown
at
the
floor
and
these
punctual
actions.
I
really
could
rely
to
them
and
I
really
could
understand
them
rather
than
than
me
feeling
like.
I
am
not
I'm
yeah
contributing
to
to
the
to
the
household
maintenance
and
and
in
the
confidence
but
yeah
the
these.
C
These
clear
steps
made
it
really
easy
and
I
feel
that
we
both
I
I
I
really
am
related
to
her
needs
and-
and
I
could
do
something
about
it,
because
I
knew
what
she
was
expecting
me
to
do
and-
and
it's
very
very,
very
important
that,
because
sometimes
we
just
say-
and
that's
other
thing
that
he's
going
to
be
talking
about-
that-
we
only
say
our
feelings
and
when
we
express
our
feelings,
it's
not
clear.
C
What
are
our
requests?
Maybe
you
can
say
I
am
angry
but
or
I
am
angry
because
I
expected
other
kind
of
behavior,
but
you
are
not
requesting
what
would
be
the
the
the
change
that
you
expect
from
the
situation.
C
So
so
yeah
and
big
language
contributes
to
internal
confusion
like
yeah,
when
we
only
express
our
feelings
or
we
express
vaguely
what
we
request.
It
just
makes
more
confusion.
C
So
so
sometimes
we
are
like
shy
to
say
things,
but
we
should
should
try
to
find
a
balance
of
of
prudence
where,
where
you
say
things,
but
in
a
way
that
it's
pleasing
for
others.
C
Yeah
and-
and
here
here
it's
reinforce
that
idea
like
I'd
like
you
to
tell
me
what
I
might
do
to
make
it
easier
for
you
to
feel
free
to
express
yourselves
around
me
like.
C
We
we
sometimes
we
expect
others
to
be
like
mind,
readers
and,
and
he
gives
an
example
of
a
mother
saying,
like
I'm
thirsty
and
that
that
immediately
relates
to
us
like
like
okay,
can,
can
I
please
have
a
glass
of
water
or
could
you
please
help
me
reach
a
glass
of
water,
but
we
just
say
like
I'm
thirsty,
and
that
way
we
leave
our
request
or
or
our
or
our
intention
in
the
air,
and
we
don't
make
it
a
request,
but
we
make
it
rather
a
demand
like
so
so
it's
not
not
only
to
say.
C
What
we
feel
or
or
or
what,
what
what
we
think
but
making
making
use
of
of
the
feelings
and
the
needs,
because
if
you
express
a
request
without
saying
your
feelings
or
your
needs,
it
may
sound
like
a
demand.
C
But
if
you
respect
that,
maybe
the
reaction
or
the
response
of
the
other
may
be
negative
to
what
you
requested.
Then
it
is
a
request
because
you're
not
imposing
it.
If,
if,
if
you're,
imposing
like
to
do
something
you're
making
a
demand.
C
But
if
you
empathize
to
the
point
of
view
of
the
other-
and
you
accept
the
no,
you
are
making
a
request,
because
you
cannot
impose
a
request
to
other.
C
Yeah,
it's
because
we
don't
do
what
we
are
are
moved
from
the
inside,
but
we
are
getting
this
good
evaluation
from
from
the
external
side.
And
then
we
are
not
following
our
own
yeah.
Our
own
feelings,
but
durga's
would
do
say
something
like
to
say
something.
A
I'm
reminded
of
one
thing
that
I
read
that
talked
about
you
know:
depression
is
often
like
the
way
we
experience
it,
as
adults
is
like
a
cumulative
resignation
that
the
situation
really
hasn't
changed
from
when
we're
children.
A
So
we
have
all
this
accumulated
stuff
that
we
have
to
deal
with
when
we're
kids,
because
we
have
very
little
autonomy
or
agency
and
a
lot
of
times
if
we
feel
put
in
that
same
position
again
as
adults,
so
it
can
sort
of
echo
and
create
like
a
double
you
know,
kind
of
depression,
because
it
echoes
the
thing
we
experienced
earlier.
You
know
if,
if
we
had
a
situation
in
our
childhood
that
you
know
was
talking
about
that
or
was
was
like
that
right.
So
you
know
a
lot
of
times.
A
People
just
kind
of
act
like
depression,
just
kind
of
appears
out
of
nowhere
or
something
do
you
know
what
I
mean,
but
often
it
is.
You
know
some
psychological
shadow
thing
where
we
suppress
ourselves
and
then
we
don't
get
to
act
in
a
living
way
or
you
know.
A
That's
all
the
reason
why
I'm
all
of
my
stuff
that
I'm
talking
about
as
far
as
you
know
the
philosophy
and
different
things
that
I'm
talking
about
always
tries
to
create
a
living
wisdom
from
that,
because
I
don't
want
to
be
in
a
situation
where
there's
kind
of
a
demand
for
good.
Do
you
know
what
I
mean
and
then
that's
kind
of,
I
think
what
he's
talking
about
here
so.
C
Yeah
he
says
that
we
get
depressed
because
we're
not
getting
what
we
want
and
we're
not
getting
what
we
want,
because
we
have
never
been
been
taught
to
get
what
we
want
and
some
sometimes
people
is
shy
to
express
themselves
or
or
they
just
hear
a
demand,
and
they
just
do
it.
C
But
I
like
being
responsible
for
our
own
feelings
and
for
our
requests
and
for
how
we
receive
the
communication
from
others
is
really
the
the
the
freedom
that
we
get
from
a
framework
like
non-violent
communication,
where,
where
it
promotes
you
to
be
autonomous
and
responsible
for
your
feelings,
and
also
for
how
you
express
to
others
and
how
you
receive
the
communication
that
others
give
to
you.
C
So
yeah
lack
of
awareness
of
what
they
want
from
others
had
contributed
significantly
to
their
frustration
and
depression.
Like
sometimes
that
you
live
in
a
situation
that
you
are
uncomfortable
with.
But
if
you
don't
make
anything
to
change
it,
then
you're
going
to
be
all
the
time.
Stepping
with
that
same
situation,
and
I
think
that
making
a
request
is
also
somehow
like
taking
action
to
transform
the
situation
and
yeah
people.
That
is
depressed.
C
Sometimes
they
don't
feel
the
the
the
capacity
to
change
the
the
the
context
that
is
around
them
and
they
feel
that
they
are
being
absorbed
by
the
context.
A
A
So
that's
something
to
look
at
not
only
just
from
a
work
perspective
or
professional
perspective,
but
also
just
you
know
how
you
express
people
with
your
intimate
relations
is
often
different
than
how
you
would
do
it.
You
know
personally
or
professionally
sorry
guys.
A
I
I
just
want
to
say
I
had
to
leave
to
the
praise
quant
that
I
forgot
is
right
now
at
1,
15,
local
time,
but
I'll
definitely
come
to
the
next
one,
because
so
far
I've
enjoyed
what
what
we've
been
talking
about
and
yeah
I'll
read
the
chapter
this
chapter
in
the
world
for
next
time,
but
for
now
I
have
another
commitment.
Thanks.
C
Yeah-
and
this
is
what
I
was
mentioning
before,
like
the
example
like
your
sister
who
is
watching
television
in
the
living
room,
calls
out,
I'm
thirsty
and
yeah
that
that's
not
like
in
in
this
case.
It
might
be
obvious
that
she's
requesting
you
to
bring
her
a
glass
of
water
from
the
kitchen
but
she's
not
actually
requesting
it
she's,
making
more
a
demand,
because
she's
just
expressing
her
feelings
and
she's
like
expecting
you
to
be
responsible
of
her
feelings
and
not
yeah.
She
being
conscient
of
of
of
that.
C
She
can
meet
her
own
feelings
and
and
needs.
C
C
What
can
I
do
to
to
to
yeah
and
and
and
sometimes
people
don't
even
isn't
even
clear
about
what
they
want
or
what
they
are
expecting
and-
and
this
is
something
that
called
my
attention
and
that
her
words
were
uttered
solely
to
make
him
feel
guilty
if,
if
yeah,
if
someone
says
like,
I
am
annoyed,
you
forgot
the
butter
and
all
his
onions.
C
I
asked
you
to
pick
up
for
dinner
because
yeah
when,
when
we
say
that
we
are
making
the
other
responsible
for
our
feelings,
and-
and
this
is
like
making
like
or
trying
to
make
the
other
feel
guilty
about
something.
C
And
yeah
it's
it's
important
also
to
to
understand
that
when
we
make
a
request
to
others,
we
should
also
be
able
to
to
have
a
dialogue
with
them,
because
a
request
is
not
a
demand
and
when
you
make
a
request,
you
are
going
to
have
a
respond
and
it
can
be
a
positive
response.
It
can
be
a
negative
response,
but
you
will
have
a
response
and-
and
that's
how
you
engage
in
a
dialogue.
C
So
yeah
the
clear
we
are
about,
we
want
back
the
more
likely
it
is
that
we
will
get
it,
and-
and
this
is
also
related
to
empathy,
because
sometimes
we
want
others
to
do
something
that
we
wouldn't
do
and
when,
when
when
you
can
be
empathic
to
the
other,
you
can
understand
what
are
the
limitations
of
the
other.
Like
sometimes
we
see,
I
don't
know
someone
busy
and-
and
we
want
them
to
do
another
thing
besides-
that
they
think
that
it's
taking
making
them
busy
and
can
I
make
a
request
yeah.
A
I'm
I'd
like
to
maybe
just
have
the
three
of
us
engage
in
in
saying
about
this
chapter
rather
than
necessarily
having
you
like
summarize
it
for
us.
Do
you
know
what
I'm
saying
like
I
do
feel
like
you
know
that
might
be
a
bit
more
effective
and
engaging.
You
know.
C
Yeah
perfect
yeah:
how
can
how
can
we
improve
that.
A
B
Thank
you.
I
was
just
thinking
while
huang
was
doing
like
all
the
readings
and
putting
his
thoughts.
A
Well,
people
on
the
spectrum,
like
myself,
would
really
appreciate
that.
I
have
to
say
I.
I
will
tell
you
that
if
you
look
at
like
our
aspergers
or
any
of
this
stuff,
you
know
rsp
memes
or
any
of
the
sort
of
asperger's
or
autism
things
on
reddit.
This
is
a
near-constant
complaint.
You
know
we
blame
it
on
neurotypicals,
oh
these
neurotypicals
they're.
A
Just
you
know
if
we
create
like
an
enemy
image
from
those,
you
know
it's
like
aspies
versus
neurotypicals
kind
of
thing
right,
and
so
I'm
always
talking
about
ndc
and
that
those
groups
just
because
I
feel
like
it's
a
misdiagnosis
right.
It's
just
no
one
ever
teaches
us
how
to
do
this
stuff
and
frankly,
we
stop
caring
about
people
and
their
emotions
right
as
soon
as
they're
out
of
like
sixth
grade
or
something.
B
C
C
It's
better
to
not
say
things
when
you
are
not
getting
ears
to
listen
so
and-
and
this
is
relates
also
to
to
empathize
with
the
listener
who
doesn't
want
to
reflect
back
like
yeah.
That
happened
to
me,
sometimes
in
my
life
that
I
felt
that
my
request
was
being
honest
and
that
I
wanted
somehow
that,
because
of
my
request
being
honest,
that
should
be
like
accepted
by
anyone,
but
by
everyone
and
and
and
that's
not
like
sometimes
people.
C
A
Well,
it's
interesting
right
because
we
often
don't
know
I
I
just
feel
like
for
myself.
I
I
feel
like
a
canary
in
the
coal
mine
for
people
with
crappy
communication
skills.
You
know
I
just
feel
like
because
I
just
don't
I'm
just
direct.
You
know
like
and
maybe
sometimes
too
blunt
and-
and
you
know
I'm
glad
that
doesn't
seem
to
bite
me
in
the
ass
in
this
community,
but
it
does
in
a
lot
of
places.
C
Yeah
and
and
we
we
should
like,
if
you
feel
her
heared
here,
then
then
you
you,
you
feel
that
you,
you
can
talk
but
like
if,
if,
if
people
don't
empathize
with
you,
you
you
just
stop
talking
and
and
that's
why
also
he
he.
He
says
that
when
we
request
with
honesty,
it's
also
important
to
receive
a
response
from
the
other
to
know
how
the
other
is
is
feeling
or
thinking
about
about
our
idea.
B
Yeah,
I
think
one
good
point
of
being
direct.
It's
like
the
other
person
when
he
receives
the
message.
B
C
Hello
sebenem:
we
are
talking
about
how
to
request
things
that
would
enrich
life,
and
this
is
chapter
6
of
the
nonviolent
communication
book
by
marshall
rosenberg,
and
we
were
just
talking
about
how
important
it
is
to
be
clear
with
what
we
want
from
others
when,
when
making
a
request
and
not
being
vague
with
what
we
want,
because
sometimes
we
say
what
we
don't
want,
but
we
don't
say
what
we
want,
and
that
gives
like
ambiguity
and
confusion
to
others.
So
we
were
talking
about
yeah
being
direct,
but
also
being
empathic
with
the
others.
D
Yes,
all
of
this
is
real
to
me,
but
I
I
finally
made
it
to
this
recall
and
I
just
opened
the
book
as
well
thanks
for
sharing
and
making
it
available
just
by
you
know.
Finally
getting
a
chance
to
look
at
that.
I
realize
it's
a
very,
very
wealthy,
useful
resource.
I
was
just
put
off
by
the
non-violent
communication.
D
Preconceptions
about
communications
and
about
communications
style,
especially
myself
personally,
that
yeah
just
happy
that
it
worked
out
that
I
made
it
finally-
and
I
just
would
like
to
listen
then
for
now-
and
I'm
basically
catching
up,
but
I'm
always
wondering,
is
it
personal
communication
or
being
able
to
play
with
what
you
want
to
say
or
how
you
want
to
say
it?
D
D
That's
yeah,
I'm
just
happy
that
these
sources
resources
exist
and
we
have
these
groups
where
yeah,
where
we
can
hopefully
help
each
other
to
be
become
better
communicators.
C
Yeah
absolutely
and
one
of
the
topics
that
that
we
were
just
going
to
jump
in
from
the
chapter,
and
we
are
making
this
like
an
open
discussion,
it's
about
requesting
honesty
and
is
that
if
we
make
a
demand,
we
don't
really
care
about
how
the
other
feels
or
what
the
other
things
about
what
we
said.
C
We
just
want
them
to
do
it,
but
when
we
make
a
request,
it's
really
important
for
us
to
understand
how
are
the
other
feelings
and
what
is
the
other
person
thinking,
because
we
we
don't
want
to
impose
something
to
the
other,
but
rather
we
want
to
make
something
that
would
enrich
life
and
and
and
and
we
can
only
enrich
life
when
there's
consent
with
with
the
other
section
so
yeah
he
was
talking
about
after
we
express.
C
And
and
yeah
I
I
think
this
is
this
is
really
important,
because
sometimes
we
just
want
people
to
do
our
what
we
say
and
that
that
is
objectivizing
others,
but
understanding
if
the
other
person
would
be
willing
to
take
a
particular
action.
It's
it's
important
and
also
to
to
reflect
on
ourselves.
C
If,
if
our
request
is
being
honest
and
coherent
to
what
the
other
can
offer
and
to
to
how
we
can
meet
our
needs,
because
sometimes
we
we
can
request
something
and-
and
that
is
not
what
we
really
needed
to
to
to
fulfill
or
our
feelings
or
yeah.
D
True,
basically,
maybe
also
from
you
know,
in
in
the
trenches
oftentimes,
we
just
hope
that
we
get
things
done
and
requesting
help,
support
or
something
that
needs
to
be
done
right
and
you
need
the
other
person's
collaboration,
cooperation
or
just
them
taking
yeah
some
some
task
off
of
the
common
plate.
Basically
oftentimes.
D
I
guess
it's
more
like
wishful
thinking.
I
say
this
and
then
hopefully
people
actually
will
do
something
about
it
and
then
move
on
to
the
next
thing
that
needs
to
get
doing.
D
Yeah,
but
actually
not
yeah,
not
taking
the
time
to
get
to
see,
see
that
message
get
through
reflected
and
also
if
the
person
is
not
willing
to
take
that
particular
action
like
supporting
or
getting
helping
with
the
task
etc.
D
A
C
Nvc
and
some
sometimes
we
get
frustrated
when
others
don't
understand
what
we
are
saying,
and
sometimes
we
blame
others
for
not
understanding,
but
we
never
really
reflect
on.
How
can
we
improve
our
communication
to
ease
the
other
understanding
and
yeah
when,
when
we
have
an
idea,
it's
not
always
easy
to
like
and,
and
that
happens
sometimes
to
people
when
they
have
like
a
great
idea
and
they
get
frustrated
because
they
say
hey?
C
Why
aren't
you
not
following
me
if
I
have
a
great
idea,
and
but
that's
also
the
importance
of
communication
and
and
empathic
communication,
because
we
have
to
to
to
make
the
others
understand
by
themselves
and
what
is
good
from
from
our
point
of
view
and
and
maybe
yeah,
we,
we
have
a
great
idea
and-
and
we
want
others
to
just
comply,
but
we
don't
want
to
to
have
that
time
of
connection
with
the
other
to
explain
why
why
our
idea
is
that
and
to
maybe
make
them
agree
with
with
with
our
thinking
and
be
willing
by
their
own
consent,
to
to
support
us
in
in
some
tasks.
A
Yeah,
that's
this
consent
thing
we
were
talking
about
during
the
during
the
omega
call
right,
so
that's
kind
of
full
circle.
I'm
trying
to.
I
noticed
that
there
was
this
huge
consent
thing.
This
is
you
know
it's
interesting,
because
this
is,
I
think
there
are
what
12
chapters
this
this
one
is
right
in
the
heart
of
that
and
making
requests
always
has
a
consent.
D
I
I
don't
know
how
far
we
are
supposed
to
share,
but
I
just
don't
know
because
it's
so
unplanned
and
I'm
jumping
right
in
the
middle
of
this.
D
Maybe
I
share
just
one
hilarious
example
of
how
far
one
can
go
in
one
of
the
yeah
very
early
teams
that
I
built
there
was
a
business
developer
who
was
trying
to
actually
make
the
the
concepts
quite
complex
concepts
that
we
were
threading
out
actually
accessible
to
business
partners
and
customers,
and
I
saw
he
was
struggling,
but
I
also
saw
that
you
know
we
were
really
working
in
the
deep
end
and
I
bought
him
a
book
about
how
to
coach
people.
D
When
I
was
like
you
know,
we
just
don't
have
time.
You
know
we
just
pull
these
things
through
and
we
don't
don't
have
time
to
talk
or
explain
that
it's
horrible.
I
I
really
feel
bad
about
this
now,
but
that
really
happened.
That,
literally,
I
told
him
look.
You
need
to
learn
how
to
talk
to
us.
D
Or
even
learn
how
to
coach,
difficult
people
yeah
and-
and
basically
you
know,
looking
back
it's
a
horrible,
be
quite
yeah.
It's
super
strange.
I
just
wanted
to
share
that
people,
or
I
personally
went
to
great
blanks
to
not
having
to
learn
to
communicate
but
actually
make
people
you
know,
give
them
tools
and
books
and
and
make
connections
so
that
they
learn
how
to
talk
to
me
hilarious,
but
also
super
sad.
C
A
Any
point
you
know,
so
I
think
you
might
be
selling
yourself
short
in
that
way.
You
know,
there's.
D
D
C
C
Yeah
but
yeah,
we
that's,
that's
that's
the
journey
we
are
all
having
and
and
that's
why
it's
also
really
important
to
to
promote
this
this
within
our
culture,
these
these
skills
of
understanding
and
of
communicating
with
others.
C
But,
for
sure
is,
is
something
that
is
very
impregnant
in
our
culture,
and
our
culture
is
so
violent,
and
that
and
and
and
this
is
something
that
I
really
related
to
when
hearing
request
versus
demands-
and
I
talked
to
durgas
about
this
some
days
ago
that
here
in
my
in
my
in
my
like
in
in
my
country,
it's
so
normal
for
people
to
say
a
demand
asking
for
a
favor.
C
You
don't
say
the
other
like
hey.
Can
you
please
bring
me
a
glass
of
water?
You
just
say
like
hey,
bring
me
a
glass
of
water
and
and
yeah,
it's
so
normalized
that
that
we
express
violently
to
others
and
that
we
we
don't
make
the
requests
like
in
a
in
a
in
an
in
a
compassionate
way.
C
D
It's
yeah
and
in
cultures
in
turkey,
for
example,
as
well
in
different
cultures,
when
there
is
some
roles,
normal
or
elderly,
versus
the
younger
people,
there
are
things
that
can
be
demanded,
or
it's
normal
or
it's
accepted
right
and
complying
with
the
demand
is
also
the
cultural
norm
and
in
some
organization,
most
likely
as
well
right.
D
There
is,
basically
you
don't
take
time
to
request,
or
even
you
know
get
into
this
understanding
the
way
I
said
what
would
affect
on
the
other
side,
but
literally
just
demand,
because
things
need
to
get
done
fast
and
you
know
what
to
do,
and
we
move
fast
and
break
things.
Then
you
know
I'm
the
devops
guy
and
things
need
to
if
something
doesn't
work.
I
think
this
is
how
I
dish
out
what
needs
to
be
done.
A
C
And
I
liked
this
part
of
of
when
he
tries
to
make
like
the
difference
between
request
versus
demands,
because
he
says,
like
the
the
the
difference
is
the
way
the
speaker
reacts
after
the
response
of
the
other
and
yeah
that
when
the
other
person
here
hears
a
demand,
they
can
submit
a
revel.
C
But,
depending
of
on
on
the
reaction
we
can,
we
can
observe
yeah
if
the,
if
the
speaker
was
saying
a
request
of
or
a
demand,
because
it's
a
demand,
if
the
speaker
then
criticizes
or
judges,
because
it's
it's
very
easy
to
to
to
make
a
a
request.
C
But
if
the
other
says
no,
then
you
start
criticizing
and
that
way
it
wasn't
a
request.
It
was
a
demand
dressed
as
a
as
a
as
a
request
but
or
or
if,
if
the
speaker
then
lays
a
guild
trip
for
for
it's
a
demand,
but
when,
when
it's
a
request,
the
speaker
shows
empathy
to
where
the
other
person
needs
so
yeah.
C
It's
it's
really
easy
to
to
to
confuse
a
request
with
a
demand,
but
the
the
main
difference
is
it's
not
the
wording
because,
like
other
a
request,
is
more
complete
and
it
includes
the
feelings
and
the
needs,
but
also
the
way
that
we
expect
the
other
to
react
in
that
situation,
and
I
liked
that
example
that
he
gives
in
this
chapter
that.
C
Yeah
he
he.
He
says
that,
like
a
a
mother,
was
expressing
a
request
to
her
son.
But
then,
if
her
son
didn't
make
the
request,
she
started
judging
him
and
she
didn't
understand
what
was
the
the
action
that
she
was
making
a
mistake
in
her
communication,
because
she
thought
that,
because
she
was
making
a
request
expressing
her
her
feelings
and
her
needs
that
immediately
made
it
a
request
but
like
after
when
she
started
judging
she
made
it
a
demand.
D
C
C
And
yeah
he
then
talks
about
how
important
is
to
have
our
objectives
clear
when
we
are
making
a
request,
because
sometimes
we
make
a
request
and
we
don't
have
our
objective
clear.
C
Yeah
and
and
and
the
this
is
the
example
I
was
mentioning
like
the
mother.
Like
I
told
him,
he
couldn't
go
to
life
being
lazy
and
irresponsible
after
making
a
request
and
that
woman
was
was
not
distinguishing
between
expressing
requests
and
making
and
making
demands.
C
And,
and
even
though
that
sometimes
we
are
conscious
of
our
intent
and
express
our
intent,
our
request
with
care,
some
people
may
still
hear
a
demand
because
we
are
so
used
to
hearing
demands
that
sometimes
we
are
predetermined
to
react
from
a
defensive
standpoint
and
that's
why
it's
so
important
to
engage
in
communication
and
not
expect
someone
to
do
something
because
you
say
so,
but
rather
being
careful
of
of
making
the
other
understand
our
needs
and
and
where
our
requests
come
from.
C
So
that
yeah
they
don't
hear
a
demand,
and
this
sometimes
takes
time.
It's
it
and
it's
not
easy,
and
that's
something
that
I
really
liked
about
nonviolent
communication.
I
I
have
found
it
a
personal
challenge.
In
my
life
and
and
now
in
with
with
my
wording,
I
am
trying
to
not
make
anyone
responsible
for
up
for
my
feelings
other
than
myself
and
like
that
was
one
of
the
most
common
mistakes.
C
C
We
are
going
to
go
with
with
this
summary
of
the
chapter,
and
next
week
we
will
jump
into
chapter
number,
seven
of
the
book
which
talks
about
receiving
empathically
yeah.
That's
really
really
important,
because
right
now
we
have
been
focusing
on
how
to
express
things
but
nbc.
It's
not
how
to
only
how
to
express,
but
also
how
to
receive
things
and
now
we're
going
to
get
into
the
part
of
how
to
receive
and
and
and
process
the
signaling
that
and
the
communication
that
comes
from
other.
C
But
the
the
summary
of
this
chapter
is
that
the
fourth
component
of
nbc
is
I'm
making
requests.
The
first
three
are
observing
relating
to
feelings
and
needs
and
to
make
honest
requests.
We
have
to
avoid
vague,
abstract
or
ambiguous
phrasing
and
remember
to
use
positive
action
language
by
stating
what
we
are
requesting,
rather
than
what
we
are
not
and
the
clearer
we
are
about.
What
we
want
back
is
the
more
likely
we
are
to
get
it
and
yeah
that
the
message
sent
is
not
always
the
message
received.
C
So
we
need
to
find
out
if
the
message
was
heard
and
received
response
from
the
other
and
yeah.
We
need
to
be
clear
about
the
response,
we're
handing.
We
are
wanting
back,
so
our
requests
are
received
as
demands
when
listeners
believe
that
they
will
be
blamed
or
punished
if
they
do
not
comply,
and
we
can
help
others
trust
that
we
are
requesting
not
demanding
by
indicating
our
desire
for
them
to
comply
only
if
they
can
do
so
willingly.
C
D
And
they're
beyond
what
you
can
imagine,
so
it's
super
interesting,
but
you
see
how
different
it
is
from
most
of
the
other
talks
or
developments
in
token
engineering,
technical
side
of
token
economies,
I'm
wondering
if,
in
the
dao
space,
where
it's
more
about
the
organization
and
more
about
the
human
side
of
things
and
these
communication
and
inter
interpersonal
relationships,
would
you
say
this
is
scene.
C
Yeah,
I
I
I
think
that
more
and
more
people
is
is,
is
not
only
seeing
the
the
tool
for
for
and
the
technology
for
being
faster,
but
also
to
to
become
more
human
and
and
yeah.
I
I
think
you
could
see
technology
as
something
that
would
take
away
our
humanness,
but
also
technology
as
a
way
that
we
can
express
our
humanity
and-
and
I
I
feel
that's
the
flip-
that
we
are
giving
to
it
right
now
and
yeah
and
and
there's
a
quote
for
from
wittgenstein
that
I
like
that,
he
says
like.
C
If
you
have
a
ball,
you
can
throw
it
to
there
aimlessly
once
and
over
again,
and
but
you
can
also
create
some
rules
and
with
that
same
ball,
play
a
game,
and
I
feel
that,
right
now
with
with
crypto
economies
yeah,
we
we
created
the
tool.
So
we
have
the
ball
in
our
hands,
but
we
haven't
been
able
to
do
interesting
things
with
it
like
changing.
C
Our
society
like
that
would
be
the
top
and
and
changing
our
society
is
not
only
changing
the
the
institution
or
the
system,
but
also
changing
the
culture
that
we
reproduce
in
that
society.
D
B
This
topic
is
so
important
that,
like
a
lot
of
people
should
be
here
to
listen
to
this
and
learn
more
and
just
like,
try
to
work
in
themselves
better
to
improve
the
ways
to
like
not
have
a
balanced
communication,
and
I
feel
that
it's
so
rich.
All
this
everything
that,
like
we're
discussing
in
this
book,.
C
No
thank
you
for
coming.
Thank
you
and
see
you
later
and
yeah.
Next
week
we
will
go
with
chapter
seven.