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From YouTube: At Your Service - Social Media
Description
At Your Service is a program hosted by Susan Love and Christy Perdomo from the Student Services department. Each show presents topics of importance to students and their families. This month, Christy & Susan talk with Bob Mosier, Chief Communications Officer with Anne Arundel County Public Schools. Original air date September 1, 2015.
B
C
C
Number
years
ago,
we
developed
a
policy
and
a
regulation
to
help
guide
students
with
social
media
to
help
guide
teachers
in
their
use
of
social
media
in
the
classroom,
because
for
all
the
problems
that
you
hear
about
with
regard
to
social
media,
it's
a
very
powerful
instructional
tool
and
we
wanted
to
lay
out
a
process
that
allowed
teachers
to
harness
the
power
of
that
tool.
So
that's
what
we
did.
C
C
C
So
it
really
has
taken
off
and
gained
a
foothold
in
our
classrooms,
Facebook
sort
of
the
same
way,
that's
more
of
a
communication
vehicle
though
right
then
instructional
vehicle
youtube.
Certainly
an
instructional
vehicle.
More
and
more
teachers
are
accessing
YouTube
and
we've
unblocked
that
as
well.
I
know.
A
C
A
C
Are
and
pinterest
came
to
us
from
teachers
we
have
a
committee
that
looks
at
sites
and
reviews
them
each
year
and
determines
what
what
to
make
available
and
unblock
for
students,
because
we
have
those
privacy
concerns
and
we
have
very
obviously
content
concerns.
I
mean
teacher
said
this
would
be
a
powerful
tool
for
us
to
use
and
we're
as
a
system
now
developing
a
Pinterest
site
so
that
we
can
exchange
information
with
parents.
Okay,.
C
A
C
When
we
put
it
together,
we
intentionally
didn't
want
to
make
these
decisions
in
a
vacuum
right
and
then
we
can
sit
in
the
school
system
headquarters
in
back
and
try
to
figure
out
what's
best
for
kids,
but
left
ask
kids
and
let's
talk
about.
How
would
you
use
this
and
why
would
you
use
it
and
there's
been
some
that
have
come
to
us,
that
we
didn't
really
see
a
need
for
where
students
have
said.
This
would
be
really
good
for
us
mm-hmm.
A
C
A
C
Well,
that's
been
a
really
exciting
part
of
our
office.
Actually,
in
the
last
couple
years
we've
developed
a
system
wide
Facebook
page.
We
have
a
system-wide
Twitter
page
and
all
of
our
schools
have
their
own
Twitter
pages.
So
we
manage
those
out
of
the
Communications
Office,
but
schools
can
post
messages
themselves.
We
have
about
36,000
people,
who've
liked
our
facebook
page
and
another
twenty
thousand
or
so
who
follow
us
on
twitter.
It's
become
a
very
valuable
tool
to
get
information
out
very
very
quickly.
We
first
started
it
in
the
wake
of
a
bad
storm.
C
That
saw
us
not
have
power
here
at
the
central
office
number
of
years
ago,
and
we
had
no
way
to
get
the
word
out.
You
know
through
connect
dad
and
those
other
traditional
systems
that
we
have,
and
so
once
we
put
that
into
place,
we're
a
little
worried
that
the
numbers
weren't
rising
in
terms
of
the
number
of
people
who
are
following
us
and
that
kind
of
stuff.
C
But
then
we
hit
a
snowstorm
and
people
realize
that
we
put
that
information
on
there
about
two
hours
later
closed
or
whatever,
and
then
the
numbers
just
went
through
the
roof.
So
it's
become
very,
very
powerful
for
us,
especially
in
an
era
where
newspapers
and
traditional
media
are
declining,
their
audiences
are
declining,
and
so
we
can
get
to
these
people
directly
and
not
have
to
go
through
other
media
yeah.
B
C
What
are
we
seeing
with
the
evolution
of
social
media
has
brought
you
know
a
significant
uptick
in
bullying
incidents.
The
difficulty
for
us
is
that
a
lot
of
the
bullying
that
takes
place
takes
place
outside
of
school
and
it's
school
hallways,
where
the
they
are.
The
crossroads
for
these
kids
right.
E
B
C
It
doesn't
take
a
lot
of
guts
to
type
out
something
on
a
keyboard,
and
then
you
know
you
see
somebody
and
things
get
tempers
get
out
of
hand
and
and
those
kinds
of
things,
it's
absolutely
a
significant
issue
that
cyber
bullying
has
been
made
a
crime.
As
you
know,
it's
something
that
we
take
very
seriously
in
this
school
system.
Our
schools
look
for
it,
it's
a
difficult
thing
to
police,
because
we
only
have
our
kids
for
about
fifteen
percent
of
the
week
and
so.
B
B
A
You
know,
speaking
of
that,
eighty
fifteen
percent
ratio
that
percentage
you
know
what
would
you
recommend
for
parents
who
are
watching
at
home
and
they're
concerned?
There
are
some
changes
in
their
child's
behavior
they're,
not
quite
sure
what
it
is.
What
would
you
recommend
for
them
to
do
if
they're,
if
they
have
if
they
think
that
their
child's
being
bullied
on
online
yeah.
C
A
So
it's
interesting
because
we
sometimes
get
it
much
later.
It's
been
an
ongoing
problem
within
the
community,
but
I
always
wondered
you
know
for
parents.
The
difference
is
when
do
schools
have
two
active,
the
line
between
a
community
issue
and
it's
when
it
becomes
a
school
issue
that
has
to
be
dealt
with
so.
C
The
easy
way
to
understand
it,
I
think,
is
to
say
there
has
to
be
some
link
to
the
educational
process
right
if
two
boys
get
in
a
fight
at
the
baseball
field.
That's
not
a
school
issue.
There's
not
a
school
discipline.
Air
there's
not,
but
if
someone's
taking
pictures
in
a
classroom
and
tweeting
them
out
along
with
you,
know,
a
negative
message
or
you
know
something
that
could
be
interpreted
bullet.
That
is
an
issue
for
schools
to
deal
with.
C
The
furry
area
for
us
is
if
we
get
into
something
that
happens
in
the
community
and
it
has
a
threat
to
spill
over
into
the
school
and
that's
difficult.
That's
where
our
police
partners
really
come
into
play
for
us
and
are
a
huge
help,
because
they
alert
us
to
things
that
happen
in
the
community
and
are
festering.
You
know,
I'm
hearing
this
this
might
happen,
and
we
have
administrators
and
counselors.
Who
can
talk
to
students
and
say
what
do
you
know
about
this?
And
maybe
you
know
quash
that
before
it
really
gets
out
so.
A
C
E
C
So
if
there's
I
mean
if,
if
students
are
using
Twitter-
let's
just
say-
okay,
okay
and
a
teacher
discovers
an
inappropriate
tweet
right.
That's
actionable
from
a
school
standpoint,
because
that's
an
instructional
process
piece,
and
so
there
are
disciplinary
consequences
that
can
be
administered
from
the
Code
of
Student
Conduct.
So
that
absolutely
can
happen.
The
key
really
is
that
everybody
has
to
be
on
the
same
team,
social
media
and
the
problems
that
come
with.
C
So
media
are
not
just
a
school
issue
there,
a
societal
issue,
so
you
need
parents
and
unique
community
partners,
and
you
need
teachers
and
you
need
students
and
you
need
friends.
Right
I
mean
you
need
friends
of
students
who
will
go
to
an
office
and
say
this
student
won't
tell
you
about
this,
but
I
need
to
tell
you
about
it.
B
A
So
so
one
of
the
things
when
I
sit
there
and
them
as
a
parent.
Listening
to
this,
you
know
at
the
school
level
you
know
just
seeing
what
my
child
is
bringing
home,
seeing
the
projects
that
they're
doing
and
having
that
communication
with
their
classroom,
teachers,
you
know,
is
pretty
vital
so
making
time
to
contact
the.
C
And
there,
when
the
way
our
policy
is
written,
if
a
teacher
plans
to
use
social
media
in
classroom,
he
or
she
must
alert
the
parent
and
give
the
parent
access
to
that
social
media.
So
if
you're
setting
up
a
Twitter
page
for
your
class,
the
parent
has
to
be
made
aware
that
twit,
what
the
Twitter
page
is
how
to
access
the
Twitter
page,
those
kinds
of
things
when
we're
talking
about
students
putting
their
fingers
on
keyboards
and
accessing
those
pages.
C
That's
part
of
our
emergency
contact
card
and
parents
have
to
check
that
off
in
the
beginning
of
the
year
that
they
will
allow
their
children
to
do
that.
We
have
parents
who
will
not
allow
their
children
to
do
that
and
don't
want
to
have
their
children
involved
in
Twitter
pages
or
whatever,
and
so
we
give
them
alternative
ities
in
classrooms.
But
one
important
point
is
even
when
we're
working
with
children
and
social
media
for
instruction,
we
do
not
set
up
accounts
for
them.
C
C
A
E
D
When
a
school
bus
stops
to
load
students
as
a
driver,
this
is
what
you
will
see
at
150
feet.
The
bus
will
activate
hazard
lights
at
a
hundred
feet.
The
bus
driver
will
activate
the
amber
lights,
they
will
start
slowing
down
at
ten
feet
before
the
bus
stops.
They
will
turn
on
the
red
bus
lights,
their
stop
sign
will
come
out
and
students
will
begin
to
load
once
all
students
are
on
board
safely.
The
bus
driver
will
turn
off
red
lights
and
move
forward
at
this
time.
It
is
safe
for
the
motorists
to
resume
movement.
B
C
Lot
going
on,
there
is
a
lot
going
on
and
it's
changing
by
the
minute
part
of
the
issue
that
we
run
into
a
lot
of
times
in
schools,
both
in
instruction
but
more
in
communication
is
what
exactly
can
you
believe
on
social
media
because
everything
that's
out?
There
is
not
the
gospel
truth
and
we've
had
instances
before
both
with
situations
at
schools
or
situations
involving
students
where
things
get
out
of
hand
quickly,
because
people
believe
and
they
share
on
Facebook
or
they
retweet
on
twitter
and
those
kinds
of
things.
A
C
Think
the
school,
if
you
can't
get
ahold
of
somebody
to
school,
the
Communications
Office
right,
I
mean
if
a
school
evacuates
because
of
a
gas
odor,
let's
just
say
hypothetically,
so
you're
not
going
to
be
able
to
get
anybody
at
that
school.
But
we
in
the
chem
office
have
access
to
all
that
information
and
we
try
to
push
it
out
as
quickly
as
we
can
to
dispel
some
of
those
rumors.
C
You
know
we're
finding
ourselves
in
recent
years
doing
more
and
more
of
that
of
that
rumor
control,
and
then
we
used
to
not
do
a
whole
lot
of
that.
But
now
one
person
talks
to
another
person
and
they
put
it
on
Facebook
and
80
people
share
it
and
before
you
know
it,
it's
morphed
into
something:
that's
different
and
not
anywhere
near
true.
So.
C
That's
the
gold
standard
and
then,
if
there
is
an
emergency
situation
involving
a
school
as
I
said
you,
we
have
access
to
all
those
school
Twitter
pages
and
so
from
the
Communications.
Office
will
push
that
out
and
we
can
text
parents
from
there
to
an
email
parents.
So
there's
a
number
of
ways
that
we
can
do
it
the
single
source.
Believing
is
what
really
gets
people
in
trouble
and.
A
C
We
try
to
we
try
to
meet
people
where
they
are
right.
Some
people
want
phone
call.
Some
people
want
text,
some
people
will
look
on
the
website
and
so
it's
a
variety
of
avenues
for
us.
Facebook
really
is
the
adult
crowd
right
when
we
launched
Twitter,
that's
really
the
student
crowd,
I
mean
if
you
watch
it,
you
know
during
the
winter
when
we
have
to
close
for
snow
and
all
that
kind
of
stuff
the
people
who
are
responding,
our
students,
you
know
please
go
close
school
because
I
didn't
do
my
homework.
C
Well,
the
the
what
we
used
to
call
playground,
teasing
right,
I,
mean,
has
sort
of
evolved
into
a
brand
new
level
now
and
that's
that
can
be
really
troublesome,
because
if
we're
sitting
here
having
a
conversation,
you
hear
the
info
election.
My
voice,
you
sort
of
gauge
what
I
really
mean
words
on
a
screen-
are
completely
different
right
and
it
doesn't
take.
C
C
Is
is
the
taking
of
sexually
explicit
photos
by
cell
phone
and
then
sending
them
to
someone
we
find
today,
a
lot
of
cases
that
we
see
are
people
who
actually
take
pictures
of
themselves
and
send
them
to
a
boyfriend
or
a
girlfriend
or
a
friend
or
whatever,
not
sure
what
the
you
know,
the
attraction
and
all
that
is,
but
and
then
they
get
spread
around
very
quickly.
As
I
said
all
it
takes,
is
you
know
you
text
it
to
one
person
and
they
text
it
to
their
whole
contact
list,
and
now
300
people
have
it.
B
E
E
B
A
C
A
What
are
some
other
I
know
in
the
school
system?
We
do
quite
a
bit
with
the
social
media
and
the
effects
of
social
media
and
bullying
and
sexting
is
on
the
rise
or
some
other
scenarios
that
I
don't
think
parents
fully
maybe
are
aware
of.
If
you
don't
work
in
a
school
system,
you
don't
see
how
it
comes
together
with
kids
all
in
a
building
and
what
is
really
going
on
online
yeah.
C
And
we
get
we
get
some.
Sometimes
there
are
disagreements
between
parents
that
spill
down
to
kids,
and
then
we
have
kids
in
fights
because
of
something
they
think
their
parents
have
said,
and
you
know,
and
parents
really
need
to
be
involved
in
the
social
media
usage
of
their
children.
Whether
you
want
to
watch
it
all
day
every
day
or
you
want
to.
C
You
know,
have
a
set
up
with
your
child
that
every
night
I
get
to
look
at
all
your
texts
and
I
get
to
look
at
your
Twitter
page,
and
you
can
have
this
application,
but
I
get
to
have
access
to
it.
That's
the
setup
with
my
child
right
I
mean
I
have
a
teenager,
so
you
can
be
on
twitter,
but
I
get
your
username
and
your
password,
that's
how
it
works,
and
so
you
just
have
to
be
involved.
C
A
A
C
It's
a
very
complex
situation
and
teenagers,
quite
frankly,
just
don't
know
what
they're
getting
into
and
they
don't
want
parents
to
tell
them
that.
But
it's
the
truth.
I
was
at
a
demonstrate
a
couple
of
years
ago,
where
a
law
enforcement
officer
took
us
through
the
post
of
the
creation
of
an
account
Annie
in
10
minutes.
He
went
on
somebody's
account
and
in
10
minutes
he
was
able
to
tell
us
how
many
siblings,
that
child
had
where
that
child
lived.
A
A
They
say
after
for
practice,
because
you
constantly
can
check
in
where
they
are.
You
know,
I
think,
about
some
of
the
sites.
I'm
here
at
the
mall
I
met,
you
know
eating
it
having
a
hot
dog
or
hamburger
here
at
this
site.
So
if
a
person
has
been
watching
you
or
following
you
that
they're
able
to
find
parents.
C
C
You
want
your
child
to
trust
you
and
you
want
to
trust
your
child,
so
you
have
to
have
that
relationship
first
and
foremost,
I
thing,
but
those
other
things
are
there
for
a
reason
and
they're
available
for
a
reason,
and
that
reason
is
that
look
we
were
all
kids
right,
I
mean
we
didn't
make
the
smartest
decision.
We
were
an
agent,
so
that's
how
that's
how
it
works,
and
so
you
you
have
to
help
them,
learn
from
those
mistakes
and
learn
from
those
poor
decisions,
but
you
have
to
help
them
try
to
avoid
them.
E
A
C
Set
data
usage
limits
and
you
can
set
time-of-use
limits,
and
so
your
phone
shuts
off
at
a
certain
time
where
it
can't
access
the
you
know
the
network
anymore,
the
difficulty
there
is
with
so
many
parents
with
Wi-Fi
in
their
homes
when
they
connect
to
the
Wi-Fi,
which
avoids
the
data
usage
for
you.
It's
there's
the
plus,
but
the
Wi-Fi
takes
it
outside
the
range
of
all
those
controls
attachment.
A
B
A
A
Me
because
my
settings,
or
whatever
you
know
so
I
think
part
of
that
is,
you
know,
have
like
having
those
communications
like
when
you're
giving
your
child
access
to
the
web
or
whatever
sites
I
think
before
you
give
it.
You
have
to
have
that
more
than
just
that
conversation.
But
what
is
the
plan
right.
C
C
What
and
what
are
you
going
to
use
this?
You
can
use
this
site
to
do
your
homework,
but
here's
the
you
know,
here's
the
issue,
that's
where
your
computer
software
comes
in
right
because
then
you
can
set,
you
can
set
the
parameters
of
what
sites
you're
able
to
access
now.
What's
going
to
happen,
there
is
that
you're
going
to
set
that
parameter
and
your
child
is
going
to
need
something
it's
on
the
other
side
of
that
parameter,
but
that's
okay.
A
C
C
C
C
But
parents
have
to
learn
to
trust
their
kids
a
little
bit
too,
and
and
that's
only
part
of
the
issue.
Then
teachers
come
into
play.
Then
there
are
right.
There
are
the
people
that
you
trust
in
your
in
your
life
or
in
your
child's
life,
maybe
their
church
people.
Maybe
there
are
community
people,
maybe
their
neighbors
whatever,
but
children
will
figure
out
how
to
get
around
the
system
if
it's
worthwhile
for
them
to
do
it
right.
B
C
They'll,
as
you
say,
they're
very
savvy
right
I
mean
if
something
goes
wrong
with
your
phone,
you
at
your
child,
how
to
fix
it
before
you
call
verizon
or
AT&T
or
whoever,
because
the
chances
are
they'll
be
able
to
do
it,
and
so
they
can
figure
out
ways
around
all
this,
though,
you
have
to
keep
their
trust,
I,
think
and,
and
then
they'll
continue
that
conversation
with
you,
but
the
conversation,
whether
it's
between
parent
and
child
or
parent
and
teacher
parent
and
counselor
child
and
counselor.
That's
the
critical
piece.
Definitely.