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From YouTube: Emergency Management Duty Officer Training
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A
Hello
and
welcome
to
the
Emergency
Management
duty
officer
presentation
presented
by
the
Department
of
Public,
Safety
Communications
and
Emergency
Management.
There
are
three
main
objectives
to
this
training.
The
first
is
to
explain
the
role
of
Emergency
Management
and
the
Emergency
Operations
Center
known
as
the
EOC,
an
incident
response
in
Arlington
County.
A
So
what
is
Emergency
Management
emergency
Management's
role
is
to
create
a
framework
to
reduce
vulnerability
to
hazards
and
to
cope
with
disasters.
Emergency
Management
accomplishes
this
by
executing
the
four
planning
phases,
mitigation,
preparedness
response
and
Recovery.
You
can
see
this
Illustrated
in
the
graphic
on
the
screen
mitigation
is
concerned
with
lessening
the
impact
of
incidents,
while
preparedness
seeks
to
increase
individual
and
Community
Readiness
for
incidents
response
is
the
immediate
reaction
to
an
incident
in
dealing
with
its
effects
and
Recovery
is
the
short
and
long-term
Rehabilitation
from
an
incident
through
working
with
communities,
businesses
and
individuals.
A
Emergency
managers
or
EMS
help
the
whole
of
Arlington
County.
Throughout
these
four
planning
phases
to
be
effective
in
those
phases,
EMS
must
be
able
to
effectively
coordinate,
support
and
communicate.
We
coordinate
emergency
preparedness
by
working
with
other
entities
to
develop
plans
that
address
our
response
mitigation
recovery
and
continuity
efforts.
We
coordinate
the
use
and
distribution
of
resources
which
includes
coordinating
emergency
support,
function
or
ESF
support
of
instant
response.
And,
lastly,
we
take
responsibility
for
the
communication
and
information
sharing
between
incident
responders,
County
Executives
and
the
community
for
Arlington
to
fulfill
our
duties.
A
A
A
The
third
is
the
Emergency
Management
division,
which
itself
is
home
to
three
separate
teams.
The
first
of
these
is
the
preparedness
team,
which
is
responsible
for
updating,
revising
and
storing
all
Emergency
Management
plans,
policies
and
procedures,
as
well
as
conducting
trainings
and
exercises
for
different
County
departments
and
external
partners.
A
The
second
is
the
watch
desk
A
specialized
operation
support
unit
that
provides
the
County's
emergency
managers,
Public
Safety,
Command,
Staff
and
government
leadership
with
real-time
situational
awareness.
Finally,
there
is
the
Emergency
Management
operations
team.
They
are
responsible
for
the
maintenance
of
the
technology
of
the
Emergency
Operations
Center,
the
setup
of
the
alternate
EOC
sites,
the
management
of
the
dipsum
logistics
base
and
other
special
projects
when
large
emergencies
do
happen
in
Arlington,
County
dipsum
is
there
to
organize
the
many
departments,
stakeholders
and
organizations
involved
in
responding
to
and
recovering
from,
the
incident.
A
We
make
sure
information
flows,
resources
are
provided
and
the
chaos
is
organized.
During
and
after
an
emergency
emergency
managers
gathered
the
facts.
Connect
people
and
organizations
turn
chaos
into
organization
through
looking
at
ourselves
as
chaos
coordinators.
We
take
unwieldy
situations
and
try
to
bring
sense
in
order
to
ensure
that
we
can
respond
in
the
most
organized
way
possible.
A
Emergency
managers
manage
info
resources
and
consequences,
keep
everyone
in
constant
communication
and
restore
a
sense
of
order
as
quickly
as
possible.
In
emergencies,
emergency
managers
act
as
organizers
and
project
managers
that
help
our
community
make
incremental
progress
back
to
normal
to
wrap
up
our
discussion
of
Emergency
Management
in
Arlington
County.
We
will
now
discuss
the
Emergency
Operations,
Center
or
EOC
when
an
event
such
as
a
hurricane
occurs
and
the
resulting
emergency
overwhelms
Arlington
County.
A
safe
and
secure
location
must
be
available
where
high-level
emergency
managers
can
effectively
meet
to
coordinate
response
activities.
A
A
A
A
Why
should
you
contact
the
Emergency
Management
duty
officer?
The
do
provides
multiple
benefits
to
incident
responders.
These
include
partner
coordination,
where
the
do
can
act
as
facilitator,
bringing
in
relevant
Partners
to
a
scene
and
allowing
for
secondary
concerns
of
an
incident
like
Sheltering
to
be
addressed,
while
letting
instant,
responders
focus
on
immediate
life.
Safety
concerns.
A
This
includes
contacting
other
Arlington
departments
as
well
as
bringing
in
private
organizations
like
the
Red
Cross
and
the
Animal
Welfare
League
of
Arlington.
The
do
can
also
provide
situational
awareness,
acting
as
a
liaison
between
dipsum
and
on-scene
Personnel,
keeping
dipsum
informed
on
what
steps
it
needs
to
take
to
best
support
instant
response.
The
do
would
also
be
involved
in
the
initial
decision
to
open
the
Emergency
Operations
Center.
The
do
can
pass
information
both
ways,
keeping
dipsum
and
incident
command
abreast
of
new
developments
on
either
side.
A
Lastly,
the
do
can
provide
administrative
support,
helping
to
Source
needed
resources
and
working
with
Partners
to
bring
in
whatever
the
incident
requires,
as
we
will
cover
in
the
next
few
slides.
The
do
can
work
to
bring
supplies
like
fresh
water
and
food
to
the
scene,
as
well
as
providing
for
smaller
concerns
like
building
access
for
residents
and
pet
care.
A
Next,
we
will
summarize
the
incidents
in
which
a
duty
officer
should
be
called.
These
include
four
distinct
types
of
instance.
The
first
of
these
are
General
events.
This
includes
any
incident
in
which
The
Incident,
Commander
watch
officer
or
duty
officer
believes
may
involve
Emergency
Management
functions
or
require
the
coordination
of
multiple
County
agencies
or
local
jurisdiction.
A
The
next
main
type
of
incident
is
public
health,
and
this
includes
incidents
that
can
affect
a
large
portion
of
the
public
or
affect
other
areas
of
the
community.
This
includes
communicable
disease,
exposures,
foodborne
disease
outbreaks,
environmental
incidents,
radiological
chemical
or
biological
agents,
or
incidents
involving
Healthcare
Delivery
Systems
next
are
fire
and
EMS
incidents,
and
these
include
all
incidents
that
have
multiple
casualties
or
require
coordination
between
many
agencies.
A
This
includes
multiple
alarm
fires,
chemical,
biological,
radiological
nuclear
and
high-yield
explosive
incidents,
technical
rescues,
requiring
additional
non-county
resources,
high-rise
incidents
and
those
incidents
involving
triage
and
treatment,
casualty,
collection
points
or
patient
staging
areas.
Finally,
there
are
police
and
Sheriff
events
that
involve
coordination
with
many
agencies
or
affect
areas
beyond
the
immediate
incident
location.
A
Now
that
we've
looked
at
a
general
overview
of
when
you
should
contact
the
duty
officer,
we
will
examine
two
specific
examples
where
a
duty
officer
should
be
contacted.
The
first
is
the
Shirlington
apartment
fire
in
May
2021,
where
the
acting
director
of
dipsum
will
Flagler
was
brought
in
to
serve
as
a
duty
officer.
The
second
incident
is
a
hypothetical
large
water
main
break
in
Arlington
County.
That
would
require
duty
officer
assistance.
A
The
acting
director
of
dipsum
will
Flagler
responded
to
the
incident,
while
the
duty
officer
program
had
not
begun
yet
will
act.
It
as
duty
officer
would,
in
this
scenario,
upon
arriving
to
the
scene,
will
went
to
the
command
post
and
conferred
with
The
Incident
Commander,
who
told
him
there
was
over
60
displaced
people,
many
of
whom
had
pets.
A
Following
this
meeting
will
contacted
the
watch
desk
and
asked
for
Red
Cross
in
an
FYI
page
to
the
emergency
support
function,
6
lead.
He
then
requested
the
assistance
of
the
Animal
Welfare
League
of
Arlington
via
esf6,
will
located
the
community
manager
and
began
talking
about
communication
paths
for
the
residents,
as
she
had
contact,
information
and
emails
for
all
of
those
displaced
will
toward
the
fire
scene
to
get
a
better
idea
of
what
the
situation
was
and
met
with
the
community
manager,
Arlington,
County,
Fire,
Department,
Public,
Information
officer
and
Red
Cross.
A
To
discuss
the
need
for
a
briefing
for
the
residents
will
then
conducted
this
briefing
informing
residents
of
the
situation.
What
resources
were
going
to
be
available
to
them
and
then
turned
it
over
to
acfd
to
take
all
fire
related
questions,
we'll
informed
every
one
of
the
next
briefing
time
and
location
before
ending
the
briefing
will
then
worked
with
the
Arlington
County
Police
Department
on
determining
locations
of
Red,
Cross
and
awla
vehicles.
A
Following
this
briefing
through
conversations
with
the
residents
we'll
determine
that
many
had
a
place
to
go
if
they
could
get
access
to
their
vehicles
and,
as
such,
worked
with
acfd
to
get
the
garage
open
and
to
allow
residents
in
unaffected
areas
back
to
their
homes.
This
reduced
the
area
in
need
from
60
to
only
16.,
once
all
Partners
had
been
brought
to
the
scene
and
all
unmet
needs
had
been
addressed,
will
deactivate
it
and
left
the
scene
while
will
was
not
acting
as
a
duty
officer.
A
In
this
scenario,
his
actions
are
typical
of
the
support
the
Duty
Officers
will
provide
to
on-scene
Personnel
moving
forward
next,
an
examination
of
a
hypothetical
water
main
break
that
would
require
duty
officer
assistance
should
it
occur.
In
this
scenario,
a
36-inch
water
main
break
has
flooded
nearby
homes
and
left
over
50
residents
without
water.
A
A
Upon
arrival
to
the
scene,
there
are
many
things
that
the
Emergency
Management
duty
officer
could
provide
that
are
similar
to
what
will
provided
to
the
Shirlington
apartment
fire
scene.
Upon
arrival,
the
duty
officer
could
liaise
with
esf-6
to
provide
shelter
to
any
displaced
persons,
work
with
the
Red
Cross
to
bring
in
fresh
water
and
supplies
determined
methods
of
communicating
with
effective
residents.
A
A
A
Second,
the
watch
desk
will
contact
the
do
if,
for
some
reason,
the
active
duty
officer
cannot
be
contacted,
this
request
will
be
sent
to
All
off-duty
Duty
Officers,
and
one
of
them
will
respond
to
the
incident.
Third,
the
do
will
call
the
instant
Commander
directly
and
ask
for
information
about
the
incident
and
where
they
are
needed.
If
confirmed
that
they
are
needed
at
the
scene.
The
duty
officer
will
travel
to
the
scene,
taking
us
to
step
4
and
the
do
arrival
on
scene.
A
A
Thank
you
for
taking
the
time
to
learn
about
the
Emergency
Management
duty
officer
program
and
how
it
can
assist
with
incident
response
for
any
questions
regarding
the
duty
officer
program
or
how
it
can
be
implemented
in
your
programs
and
response.
Please
contact
David,
Morrison,
the
emergency
operations
manager
here
at
the
Department
of
Public,
Safety,
Communications
and
Emergency
Management.
Thank
you
again
for
listening.